As the leading provider in our sector, we are truly dedicated to providing the absolute best quality of care and support. Our sector leading regulatory compliance is underpinned by the three pillars of our quality framework: Safety: meeting all required regulatory standards, regular audits and reviews, proactively managing risk and applying national best practice Effectiveness: focusing on outcomes, personalisation and choice using Evidence-based/ informed Practice Experience: putting ourselves in the shoes of the people we support, and using effective processes for measuring quality of experience
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Quality we are proud of n utsta ding! O ’re
We have more Good and Outstanding (or equivalent) services than any other provider in adult social care!
16* of our services are rated as Outstanding or equivalent across the UK!
*Data correct as at January 2022
