Jobs • Training • Careers
free
Volume 25 • Issue 48 December 01 - 08, 2012
WWW.
.ca
Coverage:
Mississauga to Oshawa, Toronto to Barrie - GTA Wide
HEALTHCARE NEEDS YOU!
Give Yourself The Advantage of a Davis Training Certificate
Tel: 416-743-8638 www.davistrainingcentre.com
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Ontario’s Forklift Training Leader
GREAT CAREERS IN LESS THAN 1 YEAR! Visit us at www.trios.com
• Early Childcare Assistant • • Pharmacy Technician •
Day, Afternoon & Evening Classes
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• Dental Assistant • • Medical Office Assistant •
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ForkliFt training • Employment Assistance • Beginner, Intermediate and Experienced Operator Programs • Counterbalance, Reach, Order Picker and Pallet • One-on-One Practical Warehouse Instruction • TTC Accessible Training - Days, Evenings & Saturdays Available
See this Week’s Ad ON PAGE 2
Advertising Info Tel: [416] 789-9680 Fax: 1-888-473-9218
See our ads inside Enroll today
1•888•706•9124 www.nahb.ca
Help Wanted
Funding from Second Career or OSDB
DIPLOMA PROGRAMS IN
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Diploma Programs in • Food Safety & Quality • Pharmaceutical Quality Control • Professional Regulatory Affairs • Many More Courses
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Excellence in Pharmaceutical Education and Training
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$59 ForkliFt liC. Education Assistant Call 905-405-0001 SEE OUR AD IN THE CALL US AT
416-502-2277 or visit www.aaps.ca
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CENTRE SPREAD
for further details see inside page
Train for An GREAT Truck & Forklift Driving SchoolSupport Personal ExcitingWorker Career in
Employment Assistance
We welcome people on Employment insurance and Social Assistance
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HOME
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• HEALTH CARE • PHARMACEUTICAL BUSINESS • INFORMATION TECHNOLOGY
START YOUR CAREER TODAY
AT
1-855-701-1945 www.cadh.ca
Counter Balance / Narrow Aisle Reach / Bobcat / Walkie
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• SBDIC/Airbrake Courses Avail.
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for Training
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Job
COLLEGE
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Contact:
Ann SciArrA at (416) 252-0006
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We are looking for key people to expand our financial services in this area. Experience not necessary. We will train.
EMPLOYMENT OPPORTUNITIES
GTA / DECEMBER 01 - 08, 2012 • Page 2
ENROL NOW AT
ENROLLING NOW! www.NAHB.ca
INTRA-ORAL DENTAL ASSISTANT (LEVELS 1-2)
- Newly renovated dental clinic - part time level 2 on weekends - Evening & Weekend classes also available • F/T Starts January 28, 2013 • P/T Level 1 Starts January 28, 2013
MEDICAL LAB TECHNICIAN
8 month diploma, day & evening classes
-
PHARMACY TECHNICIAN
10 month diploma program. Full day or part-time evenings
-
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PERSONAL SUPPORT WORKER
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- includes: national certification, 14 week nursing home job placement - bridging program for Health Care Aides (Saturdays)
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PHYSIOTHERAPY ASSISTING PROGRAM EARLY CHILDCARE ASSISTANT 9 month diploma program includes 11 week placement
in less than 9 months
OSMT Approved Fully equipped, modern laboratory Job placement with CML Healthcare! Employment opportunities include private and government laboratories, research facilities, hospitals, doctors offices and healthcare agencies
Clinics, Hospitals, Nursing Homes, Fitness Clubs, Rehabilitation Facilities, Sports Injury Clinics - Great add-on for graduates of the PSW programs - NEW, increased demand due to our aging population
Starts December 17, 2012
Starts December 17, 2012
Starts January 28, 2013
MEDICAL OFFICE ASSISTANT
ACCOUNTING & PAYROLL ADMIN.
BUSINESS ADMINISTRATION
- OHIP billing certificate also available - hospital job placement - learn to manage any medical office environment
- Several career opportunities. - includes QuickBooks, ACCPAC, and Simply Accounting training - Train to complete Payroll Compliance Practitioner
- The Canadian economy is starting to recover. Train to be ready for several business related careers. - Office Administration Diploma program also available (4 month)
Starts December 17, 2012
Starts December 17, 2012
Starts December 17, 2012
COMMUNITY SERVICES WORKER
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8 month diploma program
9 month diploma program
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6 month diploma program
26 week diploma program
- employment in police services, customs, immigration, court, military, investigation, surveillance and more - includes co-op placement - Peel hiring 1000 new officers
Starts December 17, 2012
Starts December 10, 2012
Starts December 17, 2012
E.I. & Financial Assistance may be available to those who qualify.
CALL US AT 1-888-709-0535 HAMILTON LOCATION - 31 King Street East, Hamilton (at Hughson St.) www.nahb.ca
Registered and Approved as a Private Career College
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MISSISSAUGA LOCATION - 165 Dundas Street West, Mississauga (at Confederation Pkwy.)
Training Healthcare, Business and Law Enforcement Specialists Since 1979
EMPLOYMENT OPPORTUNITIES
GTA / DECEMBER 01 - 08, 2012 • Page 3
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EMPLOYMENT OPPORTUNITIES
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WOR K
GTA / DECEMBER 01 - 08, 2012 • Page 4
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Good (and Bad) Action Words The cliche “it’s not what you say, but how you say it” rings true when it comes to resumes. Stating that you’re “friendly” on a resume may tell an employer you are approachable, but may also imply you are chatty... not such a good thing. Better to say you have strong interpersonal skills or that you work well independently and in a team setting. Read on to found out what other words work on a resume ... and which ones don’t! Active Words Employers respond well to phrases that demonstrate action on your part in past work situations: increased, implemented, lowered, led, managed, negotiated, presented, tested. Resumes for Dummies suggests the following are good action words for describing communication and creative skills: Addressed, clarified, created, designed, developed, directed edited, enabled, initiated, launched, lectured, produced, projected, realized, reported, shaped, translated, wrote. Examples When using these words remember to include specific examples. A future employer wants to know how much you lowered costs, how many staff you managed and how much you increased sales through the ad campaign you created. Numbers are usually a good way to do this: lowered absentee rate by 10%, increased night shift production levels by 12%. If you don’t have an impressive example to back up a particular skill, consider replacing it with another. DO NOT embellish to make an impression. Lying on a resume can be embarrassing if you are caught, and can be a reason for termination if it is discovered after you are hired. Keywords Keywords, simple phrases common to specific careers, are becoming a crucial addition to many resumes, especially those posted on the Internet or sent via e-mail. More and more job search web sites like Monster and Workopolis now use “tags” or specific lists of words to search resumes, allowing employers to narrow down the number they actually read.
If your resume does not contain the key industry phrases an employer is looking for, it is likely your application will never even make it to the inbox, regardless of whether or not you have the proper skills. An employer will also scan resumes for these keywords when creating an interview list from a stack of resumes. So what are these keywords? It depends on your industry or the kind of position you are looking for. The key words for a graphic artist could be much different than those of a medical technician. According to the article Resume Keywords: Four Tips to Get your Resume Noticed by Gretchen Ledgard, the first place to look for good keywords is in the job ad. “Read the job description for “must have” skills. These qualifications will give you an idea of what a recruiter will be searching on.” Another way to find out the common keywords in a specific career sector is to do a little research. Read industry newspapers or web sites. Network at industry events and ask questions about how others describe their skills to see if common phrases pop up. Phrases to avoid When choosing your words, avoid phrases that don’t serve any real purpose on a resume. Employers may see them as a waste of space. For Example: Vague Statements Participated in, aided in, assisted with, facilitated These phrases take up space but do not offer insight into your specific skills -- employers want to know what you did specifically. Superlatives Effectively; rapidly; easily; skillfully; expertly Since you don’t usually highlight failures on your resume, an employer will assume if you list something on your resume it’s a skill or task you did successfully. Superlatives like these don’t offer much to an employer and may come off like bragging. Finally Ledgard notes that while employers tend to favour people with good “soft skills” they rarely enter them in as search terms for resume databases. You may want to keep to a minimum terms like: good team player, positive attitude, good personality, excellent manners. “Reprinted with the permission of the Possibilities Online Resource Centre-www.poss.ca”
EMPLOYMENT OPPORTUNITIES
GTA / DECEMBER 01 - 08, 2012 • Page 5
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office coffee
service rep
(full Time position) Individual will be servicing coffee machines in the Toronto area. Knowledge of the city is an asset. Clean driving record and good customer relations skills a must. No experience required, will train.
Apply in person: Direct coffee service 235 Admiral Blvd. Mississauga, oN, L5T 2T3 905-795-3260
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www.
$16/hr to start $18/hr after 1 year.
.ca
We are looking for key people to expand our financial services in this area. Experience not necessary. We will train. Contact: Ann SciArrA at
(416) 252-0006
Guess who used and got a job!
And who didn't....
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www.
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Help Wanted
EMPLOYMENT OPPORTUNITIES
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GTA / DECEMBER 01 - 08, 2012 • Page 6
401 The West Mall, Suite 500 Toronto, ON, M9C 5J5
Fax: 1•888•473•9218
The JOBguide is published to provide our readers with up-to-date, detailed information about local and regional training and employment opportunities. It is available free of charge in nearly 3,000 high traffic locations in the Greater Toronto Area (Mississauga to Oshawa, Toronto to Barrie), which include: Stand Alone Yellow newspaper boxes and stand alone racks at major transit stops, Go Train stations, universities, colleges, training schools, libraries, HRDC centres, Government sponsored employment service locations, major food store chains, selected Canadian Tire stores and exclusive distribution rights at various locations across the GTA and Ottawa.
TERMS & CONDITIONS a) The JOBguide will not knowingly publish any advertisement which is illegal, or misleading to its readers. All copy and type arrangements are subject to approval of the publisher. b) We reserve the right to classify all advertisements. c) The publisher assumes no financial liability for typographical errors or copy, omissions by the newspaper other than the cost of the space occupied by the error. All claims of error in publication shall be made by Wednesday 12 noon prior to the next week’s publication and if not made shall not be considered. No claim shall be allowed for errors not affecting the value of the advertisement. d) Editorial & advertising content of the JOBguide is protected by copyright. Unauthorized use is prohibited. e) No cancellations accepted after Wednesday, 12 noon.
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From the publishers of the original weekly job and career training publication.
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Copyright © 2012 Wall2Wall Media Inc. Wall2Wall Media Inc. is a trademark of Yellow Pages Group Co. in Canada. All copyright and other intellectual property rights in the contents hereof are the property of Employment News and not that of the customer. Contents of this publication are covered by copyright and offenders will be prosecuted under the law. Reproduction, storage in a retrieval system or transmission in any form or by any means, whether electronic, mechanical or otherwise, in whole or in part, without prior written permission of Wall2Wall Media Inc., is strictly prohibited. Published every Saturday in Toronto by Wall2Wall Media Inc.
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401 The West Mall, Suite 500 Toronto, ON, M9C 5J5 Telephone: 416-789-9680 or Fax: 1-888-473-9218 Toll Free: 1-800-567-2699
EMPLOYMENT OPPORTUNITIES
GTA / DECEMBER 01 - 08, 2012 • Page 7
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F I N A N C I A L A S S I S TA N C E M AY B E AVA I L A B L E T O T H O S E W H O Q U A L I F Y
For Course info & applications, visit: www.cadh.ca or email: infocadh@bellnet.ca
American actress Mae West is quoted as saying, “The best way to behave is to misbehave.” That may have worked for Mae West, but it won’t work on the job. Most companies want behaviour that inspires productivity, performance, and, of course, profit. Defined as observable activity in people and animals, behaviour can be broken into five categories: 1. Behaviour is observable. An employee comes in late, doesn’t complete assigned tasks and takes every opportunity to enjoy a break. As a manager, you observe these behaviours and probably get ticked off. Your emotions get you grumbling, making comments to stimulate a change and adding stress to your life. But do you take action? Wait. Don’t let your emotions rule. Instead, observe these behaviours and put a plan in place to find out why the employee is acting this way. There may be a logical reason. 2. Behaviour is situation-based and can vary from one situation to the next. The person who is a star employee in one situation can be dead weight in another. If someone’s performance varies that much, you need to stop and assess the situation to determine what causes the variance. Does the new task require a giant performance leap? Have you truly given adequate and proper direction? Have you allowed the opportunity to ask questions? 3. Behaviour can be flexible, even within a single situation. You give an employee a task and feel he’s on the right path, then you notice things aren’t getting done. Flexible behaviour can indicate a variety of things, including lack of knowledge, lack of motivation, reluctance to change, or other problems that require further investigation. 4. Behaviour is dynamic and always changing. While psychologists may say behaviour patterns are set at a very young age, we continue to change and adjust our behaviour throughout our lives. Family situations, financial crises, physical or mental challenges and something as simple as boredom all affect our behaviour. Is the once-dynamic employee bored with her job? How about your fantastic team leader? Have you made changes that are negatively affecting his performance?
5. Our behaviour is based on our thoughts and beliefs. Pause for a moment and think back to when you were a teenager. Do you have the same beliefs today? Probably not, particularly if you’re the owner of the business, and you’re trying to motivate your employees to have the same degree of enthusiasm you have. Could anyone but you motivate you when you were a teenager? No. You were motivated when someone inspired you to complete a task or take on a new job. As a leader, your job is to inspire employees so they have the same vested interest in doing a great job and moving the company forward as you do. Leader, heal thyself first When you look at these five categories, remember, as the leader, when inappropriate behaviour gets in the way, you own part of the problem. It may be only five percent, but it’s a part. When you tackle behaviour issues, recognize your contribution and deal with it first. Did you communicate what you wanted clearly? Did you wait to respond to questions for clarification? Are your procedures clear and still appropriate for the changing work environment? Are you an absent leader? The admonition lead by example is as old as time, but it’s still true. Discover the problem, keep your emotions in check and put a plan in place. Your people need to see you and hear you. Your behaviour has to match what you’re expecting of others. Attitude has many meanings Make sure you define the problem behaviour correctly. Have you ever grumbled about an employee having a poor attitude? Attitude is an umbrella word. It’s not behaviour. It has many meanings, depending on who’s using the word. To you, attitude means the employee doesn’t care about his work; to your customer, it means she receives slow service at the counter; and to your employee, it means no one seems to care what he does. In the employee’s mind, the boss’s attitude needs work. Who looks at your behaviour and asks for corrections? Garth Roberts is a Leadership Coach and Trainer. Reprinted with permission from Troy Media.
ACCESS TO SUCCESS
416-510-2739
Property Administrator is a hot new career choice Property administrators perform administrative duties and co-ordinate activities related to the management and rental investment property and real estate on behalf of property owners. Opportunities for property administrators are impacted by the growth in real estate and commercial property markets. The rise in number of condominiums, town houses and apartments will increase the need for property administrators. With the continued growth in the number of older people, there will also be an increased demand for various types of suitable housing such as assisted living arrangements and retirement communities. Job opportunities are expected to be particulary good for those with experience managing housing for older people or with experience running a health unit. Typical employers: Insurance and Real Estate Agencies; Operators of Building and Dwellings; Property Development Companies; Provincial and Municipal governments; Common Job Titles; Accommodation Officer; Government Property Manager; Leasing Co-Ordinator- Property; Property Rentals Management; Access Business College is a premier institution offering a comprhensive Property Administrator’s Course that is geared specially to the job market. As the Access faculty says: Success is its own best calling card.
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A Strong Leader Understands By Garth Roberts Employee Behaviours
we make it simple www.
For many, the month of September means “back to school.” If you’re considering pursuing post-secondary education in Ontario, there is a sea of high-quality choices available to you. While most are familiar with the functioning of universities and community colleges, you might be surprised at what career colleges have to offer. Career colleges have been providing quality post-secondary education in Ontario for over 140 years. Now, with over 600 campus locations across the province and a variety of program offerings, it’s no wonder that every year more than 60,000 students in Ontario choose to attend a career college. Here are the top 6 reasons a career college might be the right fit for you:
1. Variety of career specific programs
.ca
Time for a job change?
Is a Career College right for you? by Alix Matthews-Mahe - Media Communications Coordinator, Ontario Association of Career Colleges
Visit www.
the dOOr...
Open
infocadh@bellnet.ca
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Full Time position available at Accredited Dental Hygiene College in Mississauga. Must be a RDH with teaching certificate. Degree preferred.
tO jOb OppOrtunities!
Community Coordinator
GTA / DECEMBER 01 - 08, 2012 • Page 8
.com
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EMPLOYMENT OPPORTUNITIES
With programs ranging from computer technology to personal support worker; policing to hair styling; and massage therapy to paralegal, there is something for everyone no matter which career path you are interested in.
2. Shorter duration The length of career college programs range from a few months to under two years with an average duration of 9 months, getting you into the career you choose quickly.
offer programs with monthly intakes, so you can decide what timing works best for you.
4. Age range Although some choose to attend a career college directly out of high school, the average age of a career college student is 27 and 30 per cent are over the age of 35. The variety of age groups ensures you’ll fit in no matter what the date on your birth certificate reads.
5. Smaller class sizes Due to small annual enrolments and continuous intakes, student-teacher ratios are very low allowing for more personalized instruction.
6. Close to home There’s no need for long commutes! With over 600 career college campuses dotted across the province in small, medium, and large communities, there is likely a career college just down the street from where you live. If you think a career college is the right fit for you, find a registered career college near you by using the Service Ontario website. Book a college tour to get a feel for what it would be like going back to school at an Ontario career college. Established Ontario
in
Association
1973, of
the Career
Colleges is a provincial voice for career colleges. OACC has over 280 members who contribute to the province’s economy by training a majority of the 60,000 students
3. Continuous intake
who enroll in career colleges annually in
If you’re not ready to start classes in September, career college programs have start dates year-round. Many schools even
hundreds of essential, skilled fields. Visit our website at www.oacc.ca or find us on Facebook and Twitter.
EMPLOYMENT OPPORTUNITIES
GTA / DECEMBER 01 - 08, 2012 • Page 9
ATTENTION! Now Hiring!
Real Companies Need You! And Will Pay You To Do Easy Work At Home!
www.CanadianJobLinks.com
Workplace Sabotage – Don’t be a victim Stop the madness. What is happening to us? Can’t we all just get along? Wishful thinking during a time when competition, downsizing and restructuring has made the workplace a breeding ground for sabotage. It’s no secret that the workplace is no longer the warm and comfortable environment it once was. These days it’s wise to know your friends and enemies in the workplace. It’s sad to say but not everyone is going to be your friend. This is not to create paranoia, but to encourage you to watch your back – you never know when a saboteur may strike. In Washington DC, restructuring drove worker(s) to intentionally tamper with the wiring of seven 737 Boeing jets under construction at an assembling plant in 2001. The Boeing sabotage probe gained North American attention and became a criminal investigation. However, in most cases acts of retaliation are not as severe as the 737 Boeing incident. More often, a saboteur’s target is a fellow co-worker or boss, not the organization. Saboteurs are relentless in provoking the target and find-
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ing the right opportunities to undermine the sitting duck. At this point, you may be wondering what kind of sneaky things will a saboteur do? There are countless reports of sabotage in the workplace. “Someone at work removed work I completed on a chart, so I looked incompetent,” says a nurse. “Thank goodness another colleague was there to verify that the work was originally on the chart.” A social worker indicates that she was suppose to lead a focus group when a co-worker tried to take over the meeting in an attempt to belittle her. Also, a call center representative trying to move up in his organization, by entering its mentoring program indicates his dream of becoming a marketer is put on hold when the mentor took his marketing idea after the first meeting and failed to respond to his additional request for mentoring sessions. Here are a few other ‘Watch Out’ examples of undermining that could threaten a person’s reputation in the workplace: • removing information off a document written by a co-worker or boss • deleting a person’s files or emails • tape recording without permission • tampering with machinery, computer systems or office equipment • making false accusations • spreading false rumors about an individual or organization • isolating a co-worker • taking over the lead of a meeting that wasn’t yours No matter what ugly shape or form sabotage takes, its sneaky, conniving and aggressive intentions can set someone up for failure. According to Dr. Judith Briles’s article in the Denver Business Journal in 2002, sabotage can be done intentional or unintentional and it can be delivered in an overt or covertly manner. She says it is the act of undermining or destroying personal or professional integrity; it creates mayhem in personal or professional lives. Usually, it fosters a lack of cooperation resulting in retaliation and it damages one’s credibility. A saboteur can create a highly stressful and toxic work environment. Often tearing down the fabric of an orga-
nization or an individual. Whether you are a manager or employee you have to deal with sabotage and undermining activities. If not there is a price to pay – less productivity, low morale, resignation(s) and most of all, money. It’s important to know how to identify a saboteur in your workplace. Here are warning signs offered by Dr. Brile: • Saboteurs are superb messengers and can hardly wait to pass on discrediting information • Saboteurs keep a tally sheet – keep track of your mistakes and share them with other co-workers or manager • Saboteurs interchange friends and allies continually • Saboteurs will take credit whenever possible and discount or steal your ideas or contribution • Saboteurs appear to be too helpful – they assist their colleagues even when their own work is not completed • If your machinery appears inoperable or if computer files are missing – saboteurs want you to ask for help to start up again The goal of the saboteur is to weaken their opponent. Ladies! Beware of your female co-workers. They are more likely to choose you as a target over their male counterpart. On the other hand, men are not so choosy in selecting their target. Men are bold when undermining co-workers. They let you to know you’re the target. On the contrary, women are backstabbing in carrying out the deed, leaving you to question who caused the action. If a saboteur comes your way, what recourse should you take? Here are five steps. Step 1: Have a one-on-one discussion with saboteur. Step 2: It’s your manager’s responsibility to sort out the situation. So bring it to her or his attention. Step 3: Document the actions and report it to Human Resources. It may add to the credibility of your allegation. Step 4: Participate in a conflict resolution mediation session. Step 5: Leave the situation or drop the conflict altogether. Most of all know your organization’s Human Resource guidelines and policies to protect employees. Be careful – halt sabotage before it gets out of hand.
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GTA / DECEMBER 01 - 08, 2012 • Page 10
15
Tips to Securing Employment
Nice to Smell You
Check Your References
Big, Sweet Lies
The Objective of an Objective
Whether it's eau de cigarette or an overgenerous splash of Obsession, your smell plays a significant role in a job interview. In fact, it may be a deciding factor in giving you a job -- so don't go overboard. The best idea is to go scentless -- have a shower, put on clean clothes and deodorant -- and keep it simple. Some people are allergic to perfume and other scents -- you really don't want to find out during the job interview that your potential boss is one of them.
Remember how you told your evil boss what you really think of him at that smashydrunky Christmas party last year? Before you put his name down as a reference, you might want to talk to him about it first. You know, just to see if he really does have a short-term memory loss. Always check with potential references before giving out their names to ensure that you have the updated title and contact info and will get a good review instead of one that will cost you a job.
Do you really know how to speak four languages fluently? Can you actually build and design websites, fly airplanes and assist in surgery? No? It's never a good idea to say that you are good at something when in reality your experience is limited or nonexistent. When it comes to resumés and cover letters list the skills that you have and feel confident in. Mention your language proficiency but be honest about your skill level and you won't have to panic when the time comes -- and it will -- to back up your claim.
"My objective is to find a job in the hospitality industry" is not a good objective when applying to a job in a particular restaurant. What does it say about you? Nothing. Your objective section should give an idea of who you are and let the employer know why you deserve the job. Cater it to the position. So what is your objective now? "A full-time server position at the Gladstone that will allow me contribute three years of experience as a waitress, a Smart Serve certificate and a healthy dose of cheerful personality."
20 Seconds
Please, No Novels
"Hello, hire me please! I'll do anything. Anything. Please?!" That's nice, but maybe the opening line of your cover letter should be slightly catchier. Actually, it should be as catchy as it is well-written -- the opener should hook the employer in right away. Too cute or too dull ("I would like to apply for the position of an administrative assistant") will land your cover letter and your resumé in a pile. The one in the garbage, that is. You have about 20 seconds to impress so make sure you start impressing right from the start.
Keep your cover letters short and sweet. Employers don't need to know where you were born, what your favourite colour is and why you love salsa dancing (unless, of course, any of it is relevant to the job you’re applying for). Only state how your skills and experience fit the job you're applying to. Give employers a quick, well composed glance of who you are as an employee. It will increase the chance that they will move onto your resumé instead of tossing your application in the can.
The Art of Quitting
Mock Up Before You Show Up
First, if you can, line up a new job before you hand in your resignation. If that's not possible, at least do some research into your field to see the chances of getting hired. Give your soon-to-be-ex-employer enough notice and leave on the best possible terms possible. You want to get a good reference so don't walk out and slam the door behind you. Thank your employer and try to stay in touch -- you never know when it will be of help.
Practice makes perfect so rehearse for your job interview as if it were the most important play of your life (it just may be). The day before your interview, get a friend or a relative to ask you questions that may come up during the real interview. Practice your handshake, your pose and -- most importantly -- your answers until you are confident in saying them out loud. There's nothing worse than an interviewee who says "I have no clue" or who clams up from stress.
Research Before You Interview
Be a Go-to Person
Gum Out Now
Applying to a company you're clueless about is a lot like going on a blind date. You have no idea if you actually have anything in common, you clam up, and, before you know it, your chances are ruined. Research the company you're after -- know its history, products and competitors -- so you ask the right questions and learn more about the organization. Make the best first impression and you might get a second date, er, interview!
Printer jammed with paper? The fax machine is scary? And how do you use a Blackberry? See, there's magic to operating office machines and while some are becoming obsolete, people with special skills of office arts can easily go beyond their call of duty. How? By knowing how to use faxes, fix printers, unfreeze computers or fedEx packages, set up a Blackberry or GPS. Learn old and new magic office tricks and become indispensable to your company.
Please spit it out before, seriously. Chewing gum (or candy) at job interviews, job fairs, networking events, while talking to employers or recruiters is a big no-no. Even when you talk on the phone, we can hear you work your jaw into frenzy so get rid of the gum before you dial. Sure, it helps you to relax but your mouth moving constantly while you're not actually talking is a disturbing sight and makes you look nervous and unprofessional.
You, In 90 Words Or Less
Dress for Success
TMI
Beyond your resumé and your business card, lies a combination of the two: an information card. Slightly bigger than a business card, you can hand out this little beauty while networking. It lets potential employers know your name and phone number and your key skills, such as fluency in two languages or web site design skills. Keep your information card professional looking with a clean background and a standard font, such as Arial.
Sure, jeans have come a long way, but they're a no-no at job interviews unless, of course, you're applying for a VJ gig. Dress professional but think about where you're going to be working and plan your outfit. A conservative suit and tie may be great for a finance job but it may not sit so well with an ad agency. You can call your prospective place of employment and ask about their dress code. On the day of your interview, iron your freshly washed shirt, polish your shoes and turn off your cell phone. Shine!
Telling a potential employer that you talk to spirits, believe in horoscopes and sleep in a coffin may be a little too much information -unless you're applying for a job in a circus. Please use common sense when bringing things up in an interview -- if it doesn't seem necessary to talk about, then just don't. Your sex life, strange hobbies, a history of illnesses, and religious beliefs should not come up, unless it really would affect your job performance or it was a part of your, er, previous job experience.
We Can't Picture This You know that saying, "paint a picture with your resumé?" It doesn't mean "send a picture with your resumé." (Unless you are specifically asked to do so.) Your appearance has nothing to do with what you do. When you include your pic, you may invite unintentional assumptions. Employers are forbidden by law to discriminate job seekers based on their age, ethnicity, sex and any other distinguishing characteristics. A resumé with a picture attached to it, poking out of a pile, is much like a hot potato -- it will probably be dropped immediately. * Reprinted with the permission of the Possibilities Online Resource Centre – www.poss.ca
www.thejobguide.ca
GTA / DECEMBER 01 - 08, 2012 • Page 11
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RESUME WRITING TIPS to Get You the Interview By: Kathi MacNaughton There are many reasons why you could be in the market for a new job right now. Perhaps... • You just graduated from high school--or even better, college--and you’re ready to strike out on a quest for your first “real” job. • Your worst fears finally manifested and you’ve been downsized. • You’re bored with the career path you’ve been on for the past few years, and you’re ready to strike out in a new direction. • You want to change jobs (within your field) for better salary, benefits, or chance at promotion. Whatever your motivation, a powerful resume is essential. In truth, a resume alone won’t get you that dream job you’re craving. Not even if you implement every resume writing tip you can get your hands on! But a great resume will get you in the door for an interview. It will make you stand out as a superior candidate for the job you’ve applied for. And that achievement is huge, given the fierce competitive nature of today’s job market. Not only that, but a well-crafted resume will put the decision-maker you
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Resume Writing Tip #6: Start writing, following your outline. Take your time. Use a lot of action words. Be concise. Don’t use “responsibilities included” or “responsible for.” It’s a waste of space. Use bullets, rather than long paragraphs.
POWERFUL RESUME WRITING TIPS: 10 Steps to Success
Resume Writing Tip #7: Cut and paste your content into your resume template. There is no reason why your resume must look amateurish.
Resume Writing Tip #1: Gather your background materials. To complete your resume, you’ll need to know your dates of employment at each of your previous jobs and when you went to school. You’ll also need to be able to describe your skills and accomplishments on the job, so put some thought into those areas. Resume Writing Tip #2: Decide on a format. Before you can start writing a resume, you’ll need to decide if the functional or chronological format will work best for you. Remember, you want to put yourself and your abilities in the best light. Resume Writing Tip #3: Put together a general outline. A resume outline will help you get organized and will prevent you from overlooking any essential piece of information that should be included. Resume Writing Tip #4: If your resume is targeted at a specific employer or career path, learn all you can about what they need. Spending time on this research will help you with your resume, with the cover letter that goes with your resume, and with the upcoming interview. Make sure you know what qualities will most benefit the employer and think about how your abilities match those qualities. (Read another resume writing tip on how to target.) Resume Writing Tip #5: Plan, plan, plan. Before you actually start writing, spend time just thinking about how you’ll present yourself in the resume. What is your objective in seeking a job? This objective should serve as a sort of bullseye to structure your resume around. What have been your most significant accomplishments? You’ll want to highlight them. What unique qualities do you bring to an employer? Think in terms of benefits. Also think about the resume design you’ll use, the fonts within, and the resume wording.
Resume Writing Tip #8: Review, edit, and proofread like a maniac. Two of the biggest resume mistakes are typos or grammatical errors. These errors may seem trivial, but they can cost you the interview and ultimately the job. After all, if you can’t be bothered to make sure that your resume is 100% accurate, what guarantee is there that your job performance will be high caliber? Resume Writing Tip #9: Get someone else you trust to look at it. It can be really helpful to get someone who knows you to look at your resume. Not only are they more likely to catch simple errors, but they may point out strengths you’ve missed or underemphasized. Tell them you want their honest opinion and you’re open to questions. Use their input to clarify your resume. Even if you write your own resume, you may want to think about getting a professional to do a resume critique. Resume Writing Tip #10: Send it out into the world. The more resumes you submit, the more likely you are to get an interview. Don’t put all your eggs in one basket by applying for only one job. And, don’t be afraid to take some risks and apply for a job you’re interested in, even if you don’t quite match all the qualifications. Most employers ask for many more qualifications than they absolutely require. Hopefully, at least one resume writing tip on this page has given you some food for thought. But don’t stop your training here! Kathi MacNaughton, a freelance writer and editor, has years of management and recruitment experience. For tips & advice on writing powerful resumes, see http://www.powerfulsample-resume-formats.com.
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here are many reasons why you could be in the market for a new job right now. Perhaps... • You just graduated from high school--or even better, college and you’re ready to strike out on a quest for your first “real” job. • Your worst fears finally manifested and you’ve been down sized. • You’re bored with the career path you’ve been on for the past few years, and you’re ready to strike out in a new direction. • You want to change jobs (within your field) for better salary, benefits, or chance at promotion. Whatever your motivation, a powerful resume is essential. In truth, a resume alone won’t get you that dream job you’re craving. Not even if you implement every resume writing tip you can get your hands on! But a great resume will get you in the door for an interview. It will make you stand out as a superior candidate for the job you’ve applied for. And that achievement is huge, given the fierce competitive nature of today’s job market. Not only that, but a well-crafted resume will put the decision-maker you meet with in a hiring frame of mind. As long as you don’t blow the interview, you’ll have a great shot at that job! Digest and apply each resume writing tip below as you craft a powerful resume that will make all the difference in your adventure to land a job! POWERFUL RESUME WRITING TIPS:
10 Steps to Success Resume Writing Tip #1: Gather your background materials. To complete your resume, you’ll need to know your dates of employment at each of your previous jobs and when you went to school. You’ll also need to be able to describe your skills and accomplishments on the job, so put some thought into those areas. Resume Writing Tip #2: Decide on a format. Before you can start writing a resume, you’ll need to decide if the functional or chronological format will work best for you. Remember, you want to put yourself and your abilities in the best light. Resume Writing Tip #3: Put together a general outline. A resume outline will help you get organized and will prevent you from overlooking any essential piece of information that should be included. Resume Writing Tip #4: If your resume is targeted at a specific employer or career path, learn all you can about what they need. Spending time on this research will help you with your resume, with the cover letter that goes with your resume, and with the upcoming interview. Make sure you know what qualities will most benefit the employer and think about how your abilities match those qualities. (Read another resume writing tip on how to target.) Resume Writing Tip #5: Plan, plan, plan. Before you actually start writing, spend time just thinking about how you’ll present yourself in the resume. What is your objective in seeking a job? This objective should
serve as a sort of bullseye to structure your resume around. What have been your most significant accomplishments? You’ll want to highlight them. What unique qualities do you bring to an employer? Think in terms of benefits. Also think about the resume design you’ll use, the fonts within, and the resume wording. Resume Writing Tip #6: Start writing, following your outline. Take your time. Use a lot of action words. Be concise. Don’t use “responsibilities included” or “responsible for.” It’s a waste of space. Use bullets, rather than long paragraphs. Resume Writing Tip #7: Cut and paste your content into your resume template. There is no reason why your resume must look amateurish. Resume Writing Tip #8: Review, edit, and proofread like a maniac. Two of the biggest resume mistakes are typos or grammatical errors. These errors may seem trivial, but they can cost you the interview and ultimately the job. After all, if you can’t be bothered to make sure that your resume is 100% accurate, what guarantee is there that your job performance will be high caliber? Resume Writing Tip #9: Get someone else you trust to look at it. It can be really helpful to get someone who knows you to look at your resume. Not only are they more likely to catch simple errors, but they may point out strengths you’ve missed or underemphasized. Tell them you want their honest opinion and you’re open to questions. Use their input to clarify your resume. Even if you write your own resume, you may want to think about getting a professional to do a resume critique. Resume Writing Tip #10: Send it out into the world. The more resumes you submit, the more likely you are to get an interview. Don’t put all your eggs in one basket by applying for only one job. And, don’t be afraid to take some risks and apply for a job you’re interested in, even if you don’t quite match all the qualifications. Most employers ask for many more qualifications than they absolutely require. Hopefully, at least one resume writing tip on this page has given you some food for thought. But don’t stop your training here! Kathi MacNaughton, a freelance writer and editor, has years of management and recruitment experience. For tips & advice on writing powerful resumes, see http://www.powerful-sample-resume-formats.com.
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GTA / DECEMBER 01 - 08, 2012 • Page 21
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(25 hours)
QuickBooks (40 hours) MS Word (25 hours) MS Excel (25 hours) MS Outlook (25 hours) MS PowerPoint (25 hours) Building Superintendent (25 hours)
Exam Preparation Course Ultrasound Technologist ARDMS License Exam Preparation
FINANCIAL ASSISTANCE MAY BE AVAILABLE TO THOSE WHO QUALIFY Our experienced counselor will help you to apply for Government Funding!
TORONTO LOCATION 4630 Dufferin St. Unit 305 North York, ON M3H 5S4 (Dufferin/Finch)
TEL # (416) 661–0888 SCARBOROUGH LOCATION
TEL # (416) 292–6050
www.canadianallcare.com
Not all programs are offered at both locations. Please call for details.
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240 Alton Towers Circle, Suite 200 Scarborough, ON M1V 4P3 (McCowan/Steeles)
TRAINING OPPORTUNITIES
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Pharmaceutical Industry
Great leaders
is growing in the GTA Train to be a Pharmaceutical Technologist in less than 1 year.
share similar
Pharmaceutical Manufacturing Technologist
traits
Courses include: GMP, SOP, Compression, Tabletting, Coating, Capsulation and Packaging.
Pharmaceutical QA/QC (Post Graduate Diploma) Courses include: Documentation and Report writing, Pharmacology, Toxicology, Regulatory Affairs, Statistics, GLP, Validation and Auditing.
Call Now
416-439-8668
670 Progress Avenue, Ontario M1H 3A4
admissions@oxfordedu.ca Website : www.oxfordedu.ca
Registered as a private career college under the private career colleges Act 2005
Best Rate, Best Programs ∆ ∆ ∆ ∆ ∆ ∆ ∆ ∆ ∆ ∆
Counterbalance Reach Truck Walkie Order Picker Propane Training Scissor Lift WHMIS: TDG Fall Arrest WHMIS Fit Testing
ONLINE TRAINING ALSO AVAILABLE
CONFINED SPACE TRAINING AVAILABLE Mississauga Facility
905 672-3600 Certified Safety Director Available Quote Ad Reference Number 12/2012
www.safetyfirsttraining.ca info@safetyfirsttraining.ca
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Certified Safety Training
Thousands of books have been published about leadership because millions of people have fantasies of being top dog. Former presidents, prominent military leaders, CEOs, academics and consultants of every stripe have written books about what it takes to be an exceptional leader. Think you’re leadership material? It’s worth finding out. While theories abound about what makes a great leader, it’s been proven that there is no guaranteed path preparing for it, and there aren’t a finite number of qualifications all great leaders share. But, there are traits common to great leaders. In Jack: Straight From the Gut , by Jack Welch, the superstar CEO who ran GE for 20 years defined leadership not by traits but by a model for success, which he called the “4 E Model.” Here are Welch’s four E’s: 1. Energy. Leaders are high-energy people. Every day, they unfailingly get up and move at warp speed, displaying the commitment to achieve and win. 2. Energizers. True leaders have a knack for inspiring and exciting others to perform and excel. They outline a vision and get people to carry it out. But they never take credit for anyone else’s ideas. 3. Edge. This is Welch’s word for “competitive.” Leaders learn how to make difficult decisions, whether they’re hiring, firing or promoting someone. They never allow the degree of difficulty to stand in their way. 4. Execute. Without measurable results, the other E’s are of little use, according to Welch. Executers recognize that activity and productivity are not the same, and they are capable of converting energy and edge into action and results. 10 traits of leadership Antony Bell, author of Great Leadership: What It Is and What It Takes in a Complex World , lists the following 10 traits of leadership, plus suggestions for building each one. Do you have any of these? 1. Well-defined worldview. You can articulate your standards for right and wrong. You have a sense of purpose, and you are the source of your own authority. 2. Self-aware. You recognize your limitations as well as your abilities. 3. Clear moral compass. Every decision you make is guided by proven universal values and ethics. The most obvious include integrity, equity, justice, commitment, trustworthiness, fidelity, loyalty, humility, industriousness and
respect. 4. Humble. There is a selfless part of you that sincerely enjoys helping and guiding others. 5. Thirst for growth. Not to be confused with a hunger for power. Great leaders are committed to lifelong learning. 6. Self-disciplined. Willing to work hard on improving yourself. 7. Focused. The ability to articulate a clear sense of direction and to maintain that direction. 8. Considerate of others. Not to be confused with being nice, caring for others involves a willingness to sacrifice for the well being of others. 9. Courageous. Great leaders have guts and the ability to take calculated risks to achieve goals. 10. Good communicator. The ability to paint compelling pictures with words. Leadership traits of Oprah Winfrey and Lee Iacocca Executive coach and author Marjorie Brody adds an additional four traits, which she says superstar leaders Lee Iacocca, Jack Welch and Oprah Winfrey share. 1. Admit mistakes. Effective leaders understand the impact an apology can have on mending fences and moving forward. 2. Stay close to the action. True leader’s go out of their way to be an active presence in their industry. They never rest on their laurels. 3. Celebrate success. By the same token, accomplished leaders have the good sense to pause and celebrate their victories – not so much for themselves, but for their followers and their supporters because it builds morale and commitment. 4. Trust is a priority. Ethical leaders build trust and support by being candid, truthful and consistent. To accomplish that, they have to be visible and approachable during both good and hard times. Where do you stand? Do you share some or all of the above traits? If you do, develop and hone them. Look at the careers of the super-achievers in your field. IT people ought to be looking at groundbreakers like Bill Gates and Steve Jobs, to name two. Bob Weinstein is Editor-in-Chief at Troy Media. Reprinted with their permission.
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By Bob Weinstein Financial assistance available for those who may qualify.
TRAINING OPPORTUNITIES
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CONSTRUCTION CAREER TRAINING Out of School, Out of Work individuals 18-30 years of age may be eligible for FREE Construction training
n n n n n n
Window & Door Installation Complete Flooring Framing/Rough Carpentry Drywall Installation Basic Electrical Basic Plumbing
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Certificate and job search assistance available to all graduates! Flexible Hours P/T & F/T Available Early Bird Registration Special for full and part-time 2013 programs.
Call Now
416-630-5559 www.yorkacademy.ca
*Contact YCA for more details.
155 CHAMPAGNE DR., UNIT 8A FINCH & DUFFERIN
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Construction/Renovation Program Includes:
EMPLOYMENT OPPORTUNITIES
GTA / DECEMBER 01 - 08, 2012 • Page 26
ENROL NOW AT
ENROLLING NOW! www.NAHB.ca
INTRA-ORAL DENTAL ASSISTANT (LEVELS 1-2)
- Newly renovated dental clinic - part time level 2 on weekends - Evening & Weekend classes also available • F/T Starts January 28, 2013 • P/T Level 1 Starts January 28, 2013
MEDICAL LAB TECHNICIAN
8 month diploma, day & evening classes
-
PHARMACY TECHNICIAN
10 month diploma program. Full day or part-time evenings
-
10 month diploma program. Full day or part-time evenings CCAPP Accredited Includes 8 week retail and hospital placement Newly renovated pharmacy Lab
Starts May 6, 2013
PERSONAL SUPPORT WORKER
6 month diploma program, day & evening classes
- includes: national certification, 14 week nursing home job placement - bridging program for Health Care Aides (Saturdays)
Starts January 14, 2013
PHYSIOTHERAPY ASSISTING PROGRAM EARLY CHILDCARE ASSISTANT 9 month diploma program includes 11 week placement
in less than 9 months
OSMT Approved Fully equipped, modern laboratory Job placement with CML Healthcare! Employment opportunities include private and government laboratories, research facilities, hospitals, doctors offices and healthcare agencies
Clinics, Hospitals, Nursing Homes, Fitness Clubs, Rehabilitation Facilities, Sports Injury Clinics - Great add-on for graduates of the PSW programs - NEW, increased demand due to our aging population
Starts December 17, 2012
Starts December 17, 2012
Starts January 28, 2013
MEDICAL OFFICE ASSISTANT
ACCOUNTING & PAYROLL ADMIN.
BUSINESS ADMINISTRATION
- OHIP billing certificate also available - hospital job placement - learn to manage any medical office environment
- Several career opportunities. - includes QuickBooks, ACCPAC, and Simply Accounting training - Train to complete Payroll Compliance Practitioner
- The Canadian economy is starting to recover. Train to be ready for several business related careers. - Office Administration Diploma program also available (4 month)
Starts December 17, 2012
Starts December 17, 2012
Starts December 17, 2012
COMMUNITY SERVICES WORKER
LAW ENFORCEMENT / POLICE FOUNDATIONS
LEGAL OFFICE ADMINISTRATION
6 month diploma program, full day & part time evening classes
10 months to a truly life changing career
8 month diploma program
9 month diploma program
- Train For a Career that makes a difference - Includes: National Certification, 20 week Job placement, CPR
6 month diploma program
26 week diploma program
- employment in police services, customs, immigration, court, military, investigation, surveillance and more - includes co-op placement - Peel hiring 1000 new officers
Starts December 17, 2012
Starts December 10, 2012
Starts December 17, 2012
E.I. & Financial Assistance may be available to those who qualify.
CALL US AT 1-888-709-0535 HAMILTON LOCATION - 31 King Street East, Hamilton (at Hughson St.) www.nahb.ca
Registered and Approved as a Private Career College
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MISSISSAUGA LOCATION - 165 Dundas Street West, Mississauga (at Confederation Pkwy.)
Training Healthcare, Business and Law Enforcement Specialists Since 1979
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TRAINING OPPORTUNITIES
www.thejobguide.ca
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