Caring uk February 2025

Resident involvement introduced in home’s recruitment process

SURBITON Care Home, part of CHD Living, has taken a progressive step towards empowering residents by involving them directly in the recruitment of new team members.

The initiative began as a suggestion during one of the home’s bi-monthly resident meetings, where residents are encouraged to share feedback and discuss updates on life at the care home.

Several residents expressed interest in being part of the hiring process, wanting to contribute to decisions that directly impact their care and community.

In a recent round of interviews for a new carer, three residents took an active role in the process. Each resident was given the opportunity to review the candidates’ CVs ahead of time and prepared questions to ask during the interviews.

The candidates, who were all happy to have residents present, were interviewed by a panel that included both the care home team and residents.

The involvement of residents

proved to be a resounding success. The participants expressed that being part of the interview process made them feel valued and demonstrated that their opinions truly matter.

Following the interviews, one candidate, Ebenyi Amarachi Faith (Amy), was offered a full-time role as a healthcare assistant, much to the delight of the resident interviewers.

Registered manager Heidi Bradbury said: “We believe in creating a strong sense of community and collaboration.

Giving our residents a voice in decisions that affect them, including recruitment, is a reflection of our commitment to person-centred care.

“Seeing their enthusiasm and hearing their insights during the interview process has been incredibly rewarding, and this initiative will now become a permanent part of how we recruit new team members.”

All three residents expressed their enthusiasm to participate in future recruitment activities.

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In his latest in a series of regular columns, care provider Mike Padgham, who is chair of the Independent Care Group,

gives us his personal take on the big issues facing social care.

Time to show the sector some love

I WATCHED the opening of the Health and Social Care Committee inquiry into the cost of inaction on social care with interest recently.

The Committee is looking at the impact a lack of action on social care has had over the past 14 years, though as we know that lack of action goes back a lot further than that.

We are looking really at three decades of neglect.

Much of the blame for that is, quite rightly, laid at the feet of successive governments all of whom have kicked social care reform down the road again and again.

But others must take their share of the blame if we are to learn lessons and move on.

Those that commission care – in the main local authorities and the various iterations of NHS bodies, currently integrated care boards –have contributed to the situation too in my view.

Over the years, they have driven down the price paid for care in a race to the bottom that has seen providers squeezed again and again.

A failure by commissioners to pay a fair price has had a terrible impact on care provision and care providers.

If commissioners don’t pay a price that truly reflects the cost of delivering care, then providers are compromised and the quality and amount of care that can be provided is affected.

We have seen providers leaving the market because it is no longer viable for them to operate and many others struggling.

Little wonder that we have two million people living without the care they need and wide variations in the availability of care across the country.

Two Dalmatian puppies paid a surprise visit to Bullsmoor Lodge Care Home in Enfield recently, sharing joy and love with the residents. Although they are born completely spotless, Dalmatians are easily recognisable for their distinctive coat pattern of black or liver-coloured spots on white fur, and these puppies, called Daisy and Dave, were no exception. The duo that visited Bullsmoor Lodge were from Performing Pets, who specialise in supplying pets and other animals for film, theatre, media, therapy, education and special events.

Whilst commissioners might argue that they have been fighting against under-funding themselves, nevertheless they didn’t pay a fair price when the economy was in better shape than it is now.

The problems facing social care now have been growing during those 30 years and are not all down to the current financial climate.

And now we could be facing another potential issue in care delivery as commissioners look at taking some services in-house. On my own doorstep in North Yorkshire, the council is looking at setting up and running up to five hubs to provide residential care for up to 250 people with dementia. Medway Council is looking into offering its own residential care. I have heard other local authorities and ICBs are also looking at similar options.

Surely, we cannot seriously be considering turning back the clock to in-house provision again? Historically, local authorities and the NHS stepped away from directly providing care services because it was viewed

that the independent sector could provide them more efficiently and at better value to the public purse.

If commissioners identify a specific need for a service they should, in my opinion, test the market by way of a tender, with the best submission winning.

That could include an in-house provider as well of course. At the risk of being accused of bias, services are best delivered by independent sector providers who, I would argue, would provide the best and most cost-effective solution. They already have the expertise, the infrastructure and in some cases, the economies of scale.

There will be some, perhaps with short memories, who will argue that care provision should be provided in-house. To them I would say, be careful what you wish for, it didn’t really work back then and I’m not convinced it would work any differently now.

The whole question of who delivers will, I am sure, be investigated by the independent commission on social care announced by the Government last month.

Whilst a welcome move, I am concerned about the commission’s timescale. It will first report back in 2026 and report its longer-term recommendations in 2028. During a time of crisis in social care that seems an awful long way off.

Should we really be delaying making any real strides in social care reform any longer? I couldn’t help but agree wholeheartedly with Sir Andrew Dilnot when he said it shouldn’t take three years for the new commission to report.

The sector has had enough of reports – this will be the third independent commission on

social care reform in England in three decades. If we are to have a commission, fine – but let’s hope it can report back more quickly.

And in the meantime, we must ensure the Government doesn’t ignore the current crisis whilst it waits for longer term solutions.

Those of us in the sector have a great deal of knowledge and experience and are willing to share that with the Government. We know what needs to be done straight away.

There is nothing wrong with the current services that some serious investment – to counter decades of under investment –cannot cure.

We need to see a start made on creating a true National Care Service, with health and social care merged, better pay and conditions for social care staff – on a par with their NHS counterparts – and an immediate injection of cash into social care, with £2bn widely regarded as the minimum needed, with some of that switched from the NHS.

Time is of the essence if we are to avoid that figure of 2m people living without the care they need from rising sharply.

A survey of providers by the Care Provider Alliance found that 22 per cent were planning to close their business; 73 per cent will have to refuse new referrals from local authorities or the NHS; 57 per cent planned to hand back some contracts and 64 per cent feared having to make staff redundant.

That’s a bleak picture and one that cannot wait years for an independent commission to come up with its recommendations.

We need help now. February is the month of Saint Valentine, it’s time the Government showed our sector some love.

Blankets are donated to hospital children

RESIDENTS from HC-One’s Fosse Way View in Bingham have been using their knitting skills to support the Project Linus Charity and Queen’s Medical Centre Hospital’s Serenity Sexual Assault Referral Centre Unit for a second year running.

After the success of last year’s knitted creations, the care home’s keen knitters were eager to grab hold of their knitting equipment and get to work to help support Ceris Watts, volunteer for the Project Lunis Charity.

The charity helps provide the children at the Nottingham hospital with warm blankets this winter.

Ceris personally collected the blankets from the care home.

She said: “The partnership we’ve built with Fosse way view is brilliant for the charities.”

The knitting club produced eight blankets to donate.

The ladies are now aiming to expand their creations to hats and scarves.

Wellbeing coordinator Dawn Bellaby added: “I’m so proud of the time and effort our lovely ladies in our Knit and Natter group have put into making the blankets.

“We were all moved when Ceris told us where they are going this year.

“We hope they feel our love when they hug them.”

Mike Padgham

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Operator secures Living Wage accreditation

HANOVER Scotland has achieved accreditation as a Living Wage employer.

The achievement underscores the housing association’s pledge to ensure that all employees, including those hired through third-party suppliers, receive the real Living Wage—higher than the government-mandated minimum.

Headquartered in Edinburgh, Hanover Scotland has provided safe, supportive housing for more than 40 years, helping older adults live independently. The organisation manages more than 5,000 homes and employs over 600 staff across Scotland.

Sarah Steel, head of HR and OD at Hanover Scotland, said:

“We are thrilled to be recognised as a Living Wage employer. This demonstrates our commitment to enhancing the quality of life for our employees and aligns with our strategy to be an outstanding employer.

“This accreditation reflects our dedication to fair pay as outlined in our 2022 pay framework review.

“At Hanover Scotland, we believe that everyone deserves a fair wage and are proud to champion this cause.”

The Living Wage movement, initiated in 2011, has positively impacted more than 68,000 Scots and injected nearly £600million into the economy.

Group offers staff benefits package

CONNAUGHT Care Collection has partnered with YuLife to offer employee benefits to its 200+ staff across the country.

In celebration of the partnership, YuLife has also pledged to plant 500 new trees to symbolise the health and wellbeing of the operator’s staff.

Under its Group Life Insurance package, the family of any Connaught team member who passed away will be entitled to a lump sum payout of up to 12x their base salary. In addition, the package goes beyond traditional coverage by using digital tools to reward healthy living – including by encouraging healthy habits such as walking and meditating

Through the YuLife App, the group’s employees will be able to earn YuCoin, a digital currency, by completing wellness activities. These can then be redeemed for daily rewards, including vouchers from leading brands like Nike, M&S, Amazon and ASOS.

Connaught Care CEO Andrew Winstanley said: “We are delighted to be working with YuLife to offer our team the financial stability and peace of mind they deserve.

“We want everyone to know that, even if the worst happens, their families will be fully supported. Equally, by taking a more holistic approach to employee rewards, we want to create a culture of wellbeing at

our homes which will naturally extend to our residents as well.”

These benefits will be in addition to Connaught’s existing employee benefits policy, which includes a commitment to paying the highest salaries available in the sector, and to hiring and retaining 25 per cent more on-duty carers than competitors.

Andrew added: “For us the concept of ‘complete care’ isn’t just marketing jargon – it’s a guiding philosophy which informs everything we do.

“And it means not just caring for our employees financially, but also taking care of their physical, mental and spiritual health.

“Our message is: despite the many challenges of working in care, this is a meaningful and deeply rewarding profession which has so much to offer. It’s time for the whole industry to start shouting this from the rooftops.”

Residents strike a pose

RESIDENTS at Eilean Dubh in Fortrose swapped their slippers for stilettos and their recliners for a runway as they rolled out the red carpet for Black Isle Style, an auction and fashion show.

The event began with residents being treated to a touch of glamour, enjoying pampering sessions that included hair and nail makeovers. They then strutted their stuff on the catwalk, modelling outfits donated by Highland Hospice – all of which were available for purchase, with proceeds supporting the charity.

The auction also saw enthusiastic bidding for a variety of prizes, including a lunch date with resident Billy Mackintosh and a canvas of Glenelg donated by local artist Liz Peck, the daughter of one of the care home’s residents.

Manager Alexis Le Neven said: “We’ve never seen anything like it in a care home. The turnout was incredible, and the energy was infectious. It was a wonderful way to bring everyone together while raising money for the residents and Highland Hospice.

“One resident told me that she never imagined being on a catwalk at 95. It was such a joyful and uplifting experience.”

The event raised more than £3,000 for the residents’ comfort fund, which funds activities and entertainment, alongside £230 for Highland Hospice through the sale of donated clothing.

Village remembers special resident at garden opening

A FORMER resident has been remembered at the official opening of a garden that she helped fund at the Belong Macclesfield care village, where she loved to spend time outdoors.

The garden recently received a complete makeover, funded in part by Beryl Casswell, who lived at the village before she died, with landscaping and the additions of raised vegetable troughs and planters for flowers and plants, as well as new furniture, lighting, tool shed and a summer house.

Another former resident, Diana Seabright, also made a donation towards the creation of a wildflower area at the care village.

Residents and staff, members of the local community and Beryl’s friends gathered in the garden to celebrate the unveiling, with entertainment from Anna Beamont, known as the Golden Age Songbird, who sang classic songs from the 20s to the 50s. They also unveiled a deer sculpture with a plaque as a tribute to Beryl.

Village manager Cheryl Davies said: “The garden is a fitting tribute to a beautiful person, who was loved by all at Belong, and

it will be enjoyed by countless people years to come. Thank you to the generous lady for this and everyone who came along to commemorate her.

“We would also like to thank Urban Green and Landscape Engineering Ltd. for designing and creating the garden.”

Many of the care village residents already enjoy gardening, which has been shown to have a number of benefits for older people, including those living with

dementia, such as maintaining strength and balance, as well as providing sensory stimulation that improves mood and cognitive function.

The raised flowerbeds and planters will enable those who struggle to bend down, including wheelchair users, to take part.

Consultations took place to determine what residents and staff at Belong Macclesfield wanted the garden to feature and how they wanted it to look.

Employees complete training

TEN Parklands Care Homes employees from various locations and roles have completed a two-day Mental Health First Aid training course. The programme is designed to equip participants with the skills to recognise, understand and respond to mental health challenges, including identifying individuals at risk of suicide.

Delivered by Moray Wellbeing Hub, the training also sought to break down stigma surrounding mental health in the workplace and gave participants awareness of where to signpost colleagues, family and friends for help.

HR advisor Lynda Mackenzie said: “Supporting our Mental Health First Aider training has been incredibly rewarding.

“It has not only empowered our staff with vital skills to recognise and respond to mental health challenges but also fostered a culture of openness and support, ensuring a stronger and more compassionate workplace for everyone.”

LAMONT JOHNSON

•1981 FOUNDING PRINCIPAL of Taylor National

•2001 FOUNDING PRINCIPAL of DC Care

•2012 FOUNDING PRINCIPAL of Lamont Johnson Grayson Taylor (Managing Director Lamont Johnson)

•1986 Joined Taylor National

•2012 FOUNDING DIRECTOR of Lamont Johnson Dawn Taylor (Director Lamont Johnson)

•2001 FOUNDING DIRECTOR of DC Care

Belong Macclesfield general manager Cheryl Davies with friends of Beryl, Ron Oldham and Anthea and Ken Lee.

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New book on dementia seeks to fill the gap of introductory care practice

AMY Pepper, dementia care manager at HC-One, has co-authored a new book to support professional carers starting out on their dementia care journey.

Written by Amy and her former colleagues at Dementia UK, Dr Karen Harrison Dening and Dr Emma Wolverson, ‘Dementia: An introduction for nursing, health and social care’ is a textbook which aims to support the quality of care provided to people with dementia.

Amy believes there was not an introductory text on dementia, and there are only few texts in this space.

The book acts as a “reference guide” to support professional carers with the information they need to start caring well for people and reflects on some issues that arise in dementia care.

She said: “Person-centred care is what we strive to deliver at HC-One. It is such an important part of dementia care and it’s an overarching theme that we need an understanding of before we

start caring for people.

“It’s quite easy to feel adrift when you are first starting out, and to not know the answers to many questions.

“Our five C’s model supports our colleagues to be curious, compassionate, creative, courageous and counted on

Provider launches first initiative in campaign

HOME care provider Walfinch has launched its first initiative under its new Time to Thrive tagline.

Wellness With Walfinch is a campaign to bring more activity and mobility to its clients, their families, carers and communities.

“Care should be about thriving, not just surviving,” said Walfinch founder and chief executive Amrit Dhaliwal.

“Our rallying cry is, ‘Time to Thrive’, because good care is about improving lives.”

All Walfinch franchisees across the country will be introducing ‘thrive sessions’ for clients, families and local communities.

These will offer free live and online activities, such as flower arranging, access to wellness information from doctors and physical training experts such as Chris Zaremba, the online fitness guru who specialises in fitness over 50 and a Wellness with Walfinch series on YouTube, featuring Amrit and fitness professionals doing exercises especially tailored for older people, so viewers can join in.

Various Walfinch offices now offer clients chair yoga, dance sessions, access to home physiotherapy, keep fit classes, days out, dance and art sessions, and this practice will be expanded across the country.

Amrit added: “Physical activity

will be central to what we do, and our carers will encourage clients to include at least 10 minutes of activity in visits of an hour or more, to suit their capabilities.

“It’s not about gym session or jogging, but could include dog walking, gardening, or outdoor chess – whatever the client wants.

“Increasing activity starts with asking clients their goals – maybe attending a family wedding, or walking to meet friends for coffee – then helping clients achieve the mobility to succeed.

“The typical picture in home care is of a client sitting comfortably while being waited on by a kind carer.

“It accurately portrays the compassion and good intentions of the care sector – but long term, real care is about increasing clients’ activity and independence.”

– and this book reflects those values by supporting informed and reflective practice.”

Amy added that a common issue in dementia is knowing your residents you are caring for, as it is vital to recognise that each person is an individual.

Carers should identify

information about who that person was before the dementia, what is important to them and what has happened in their life.

Dr Karen Harrison Dening, head of research and publications at Dementia UK, added: “The Admiral Nurse Dementia Helpline and Admiral Nurses working in the field are often asked for information and advice on many aspects of best practice in dementia care.

“The co-authors of this book wanted to provide some of this information in a concise and easy to access format.

“The book will be of value to any health and care student and guide their learning on dementia care.

“It will also be of value to many generalist health and care professionals in their early years post qualifying.”

Amy and her co-authors intend for this book to be used by health and care students in their courses and then in starting their first job in dementia care to become more rounded practitioners.

Operator achieves Gold Accreditation

NOT-for-profit care organisation

Greensleeves Care is celebrating achieving Gold Accreditation under the prestigious Investors in People framework.

The accreditation recognises organisations that demonstrate a clear commitment to their people, with only 17 per cent of accredited organisations achieving Gold standard.

This is a renewed Gold IiP accreditation for Greensleeves Care, highlighting the sustained dedication of the award-winning care provider to creating positive, supportive and empowering work environments across its 28 care homes and central office.

Paul Newman, chief executive of Greensleeves Care, said: “Achieving Gold accreditation once again is a testament to the exceptional commitment, talent, and passion of everyone at Greensleeves Care.

“Together, we have created an

environment where colleagues feel valued, supported and empowered to excel; moving us closer to the Platinum accreditation.”

Key highlights from the accreditation report include:

n A strong alignment with organisational values of Respect, Openness, and Responsibility, which guide every aspect of the organisation’s work.

n Empowering colleagues with autonomy and trust, fostering a high-performance culture.

n Recognising individual and team achievements through financial incentives, awards, and career development opportunities.

n Several of the group’s care homes, including Broadlands in Lowestoft, Speirs House in New Malden, and Borovere in Alton, are performing at Platinum level, demonstrating exceptional engagement and satisfaction.

Karen Harrison Dening, Amy Pepper and Emma Wolverson.

Revolutionary AI-powered monitoring system transforms safety and efficiency

IN AN industry where every minute counts and resident safety is paramount, Silver Shield is proving to be a game-changer in fall prevention and resident care management.

This innovative health monitoring system, available through Spark Care, has demonstrated up to 85 per cent reduction in fall incidents – a statistic that demands attention from care home managers grappling with the challenges of fall prevention and resident safety.

“Traditional fall prevention methods often compromise either effectiveness or dignity,” said Nadia Morris, CEO of Spark Care.

“Silver Shield eliminates this trade-off entirely.”

The system utilises sophisticated 60 GHz millimetre-wave RADAR technology to detect movements smaller than a grain of salt, all while maintaining complete resident privacy.

This advanced technology enables comprehensive monitoring without the need for cameras or wearable devices, preserving dignity while enhancing safety.

For care home managers concerned about implementation and staff adoption, Silver Shield offers a refreshingly simple solution.

Unlike traditional monitoring systems that require residents to wear devices or privacy-invasive cameras, Silver Shield works invisibly in the background.

The system can be installed quickly in any room, providing full coverage up to six metres with no dead zones – particularly crucial for high-risk areas like bathrooms and bedrooms.

The business case

The initial investment, including full implementation, is comparable to what care homes typically spend on traditional pressure mats.

However, care homes implementing Silver Shield have reported annual cost savings between £6,000 to £25,000 through reduced fall incidents, optimised staff efficiency, and decreased liability risks.

These savings come from multiple sources, including reduced equipment replacement costs, lower insurance premiums, and more efficient staff allocation.

Traditional monitoring solutions – pressure mats (£80-150 per unit), bed sensors (£200300 per unit), and wearables (£100-200 per device) – require frequent replacement and maintenance.

Silver Shield eliminates these costs while providing superior monitoring capabilities:

n 99.9 per cent accurate fall detection compared to less than 50 per cent for traditional systems.

n Proactive health monitoring versus reactive fall detection.

n Complete room coverage versus spot monitoring.

n Real-time vital signs monitoring without wearable devices.

n No resident compliance required.

n Significant reduction in maintenance and replacement costs.

n Enhanced staff efficiency through smart alerts.

Innovation backed by expertise

Silver Shield is developed by Pontosense, a pioneering technology company founded in Waterloo, Ontario, by renowned RF engineers Alex Qi and Yihong Qi.

Drawing on decades of experience in wireless technology and healthcare innovation, Pontosense has established itself as a leader in millimeter-wave sensing technology.

The company’s founders bring extensive expertise from their work with major telecommunications companies and research institutions, ensuring Silver Shield’s technology is built on solid scientific foundations and proven engineering principles.

Seamless implementation

The four-week implementation process has been designed to minimise disruption while maximising staff engagement:

n Week one: Site assessment and planning, including staff consultation.

n Week two: Non-intrusive installation and setup, with minimal disruption to daily operations.

n Week three: Comprehensive staff training across all shifts.

n Week four: System optimisation and finetuning based on care home needs.

Comprehensive monitoring

Capabilities beyond fall detection, Silver Shield transforms care delivery through:

n Contactless vital signs monitoring (heart rate, respiratory rate).

n 24/7 behavioural insights and trend analysis.

n Real-time alerts via mobile app.

n GDPR-compliant data management.

n Simple installation and minimal maintenance, featuring automatic OTA software updates to ensure the latest algorithm improvements.

n Customisable alert thresholds for individual residents.

n Detailed reporting for care planning and CQC compliance.

The system’s cloud-based platform provides care managers with unprecedented insights into resident wellbeing and care delivery patterns.

Custom alerts can be set for individual residents, ensuring personalised care while maintaining operational efficiency.

All data is GDPR-compliant and secured using enterprise-grade encryption, providing peace of mind for both care providers and residents’ families.

“In today’s challenging care environment, technology must do more than just solve problems – it needs to enhance care delivery while making operations more efficient,” Nadia added.

“Silver Shield achieves this by providing unprecedented insights into resident wellbeing while reducing the administrative burden on care staff.”

For care home managers and owners looking to enhance resident safety, improve care efficiency, and reduce operational costs, Silver Shield represents a significant leap forward in care technology.

The system’s combination of advanced fall detection, comprehensive health monitoring, and user-friendly interface makes it an invaluable tool in modern care delivery.

Eyes

down for bingo fan

Gwen on care home trip

A FORMER bingo caller and player had a happy day out from her Dorset dementia care home to enjoy her favourite game once again.

Gwen Moore was the centre of attention on a special trip from Colten Care’s Fernhill in Longham to the Buzz Bingo club at Tower Park in Poole.

She joined fellow residents and team members from the home to mark off the numbers as they went ‘eyes down’ over several rounds. Gwen was previously a bingo caller and volunteered to help with games at an elderly people’s charity every Thursday for several years.

She even called a round of bingo at her daughter Stephanie Hayward’s wedding for guests to participate in.

When care staff at Fernhill heard of Gwen’s wish to play again, they arranged a residents’ minibus outing to Buzz Bingo complete with several games and lunch.

Fellow residents Michelle Wood, Anne Osbourne and Richard Pearce also came along for the

Our February front cover photograph shows residents and staff at Waterbeach Lodge care home just outside Cambridge enjoying an energetic jive session recently with local entertainers Jukebox Legends to banish the January blues. If you have a portrait shaped image that you think would make the perfect front cover then email it to Dominic Musgrave at dm@scriptmediagroup.co.uk

Group extends its range of services

SAINT Cecilia’s Care Group is to further expand its services by offering specialist care for the local community.

The award-winning care provider is launching Asters, a service to support people over 16 who live with a learning disability and/or autism.

The new addition will broaden the services offered by Saint Cecilia’s alongside its care for older people and The Lounge community hub.

Asters Specialist Care executive chairman Mike Padgham said: “We are always looking to offer services that fit a vital need in the communities that we serve, and specialist learning disability support is an area where we feel we can make a meaningful impact through co-production, collaborating closely with individuals, families, and professionals to ensure that our services are bespoke to everyone’s unique needs and preferences.

plans putting them at the heart of decision making and care planning to enhance their quality of life.

“We look forward to working with some amazing and very special members of our community and their families and to providing them with a level of care that will help give them freedom and independence to live, happy fulfilled lives.”

The service will be led by Lynne Taylor, an established and award-winning Registered Learning Disability Nurse with more than 25 years’ experience of NHS, nursing, social care and care management and who brings to Saint Cecilia’s her specialist knowledge and expertise.

The service’s name, Asters, derives from the popular plant and it has been chosen because the flower comes in many different varieties, can flourish in adversity and blooms and blossoms when cared for and nurtured well.

fun. It was a chance for all, but particularly Gwen, to become reacquainted with the traditional 90 ‘bingo lingo’ rhyming terms such as ‘knock at the door’ for four, ‘rise and shine’ for 29 and ‘buckle my shoe’ for 32.

Companionship team member Ann Marie Knight said: “We had a game of bingo recently at our home and one of our other residents was finding it difficult to find her numbers, so Gwen did her own card and then helped her out.

“Gwen then told us of her wish to go to a bingo club and experience the atmosphere of a ‘big game’ once again.

“She would have loved to read out the numbers but the licensing rules didn’t allow for that.

“Nevertheless, she had a great time and was thrilled that Stephanie was able to join us too.”

Anne Marie added that since Gwen wasn’t allowed to call out the numbers on the trip, Fernhill will soon stage its own bingo night for residents and guests when Gwen will be the caller.

“It is a unique and highly varied type of care, and we are leveraging our 35 years of experience in delivering quality care while also bringing in new expertise to enhance service delivery.

“Our focus is on building the right support to ensure that individuals receive person centred, co-produced support

The latest addition will mean that Saint Cecilia’s has The Lounge for people who want to come out and enjoy activities and some companionship; respite care for caregivers who need a break, learning disability care, Autism support, care homes for those needing around the clock care and dementia care and nursing care for those with more complex needs.

Home hosts concert for Terry

A FORMER member of a sea shanty singing group enjoyed a surprise visit when 11 of his ex-comrades turned up at his Salisbury care home to perform for him and fellow residents.

Terry Martin, a respite care resident at Colten Care’s Braemar Lodge, was one of the founders of the city’s Navy Larks more than 10 years ago.

Companionship team leader Graham Ballard said: “The atmosphere was wonderful, with Terry visibly moved by the whole experience. We may be landlocked here in Salisbury but this sea-themed event was enjoyed by all who attended and the hope is they return soon.”

United by a love of songs of the sea, up to 25 participants

rehearse each week at Salisbury Rugby Club and perform at charity events raising money for causes such as the RNLI and the Parkinson’s Society.

The Braemar Lodge visit came about after a staff member learned of Terry’s personal connection with the Larks through a chance conversation and decided to invite the group along.

More than 20 residents and staff packed out the Garden Room of the home for a recital of shanties that lasted nearly an hour.

Each member led a song and encouraged the audience to join in if they wished, mostly in the better-known choruses.

Terry was handed a bell to ring or strike at appropriate moments during the repertoire.

Former bingo caller Gwen Moore, right, a resident at Colten Care’s Fernhill dementia care home in Longham, Dorset, plays a round at Buzz Bingo in Poole. Across the table is Gwen’s daughter Stephanie Hayward and with them is Anne Marie Knight, a companionship team member at the home.

Cost-effective catering – addressing labour challenges in care homes

AS WE enter the new year, the care sector braces for unprecedented challenges, particularly the impacts of the Government’s Budget announced back in October.

With the National Living Wage and National Insurance contributions from employers due to rise in April, it’s fair to say that all care homes –regardless of size and scale - will be facing further serious cost pressures.

The 1.2 per cent increase in employer’ NI contributions, combined with the earning threshold reduction down to £5,000, is estimated to cost around £940million for independent social care organisations1.

With many care staff’s wages now falling into the threshold, where they may have previously sat underneath, coupled with the 6.7 per cent rise in National Living Wage, care homes are faced with considerable cost rises when it comes to their workforce.

The timing couldn’t be worse in that it follows several years of unprecedented inflationary pressures and rising prices, which led to the cost-of-living crisis that challenged the nation’s very fabric – impacting on families, consumers and businesses.

Significant labour shortages and recruitment challenges also continue to plague the

sector, with little sign of improvement.

It’s estimated that there were approximately 131,000 vacancies for social care roles in 2023/242 which remains high compared to the wider UK economy and suggests that these difficulties are not going away anytime soon.

These areas of challenge may force care homes to cut back on essential services for residents and risk compromising on the quality of care provided.

The alternative results in overworked staff that have little time to focus on individual resident needs.

Here lies an impossible decision that no care home operator, manager or owner should have to face.

Kitchen operations are one area where homes can look

to drive efficiencies in both cost and labour, helping to relieve some of the stress and worry of the sectors ongoing challenges but importantly, without losing any service or meal quality for residents.

Increasingly, operators are turning to a high quality preprepared meals system to support this streamlining approach, and we are proud to lead the way in this sector.

Here at apetito and Wiltshire Farm Foods Professional, we’re passionate about supporting our customers in providing an exceptional dining experience with nutritionally balanced meals that can be easily cooked from frozen with minimal training –helping homes manage costs, overcome staffing challenges and avoid waste.

And not only are there cost savings with no loss of quality, but it couldn’t be easier to manage individual resident’s nutritional pathways whether they are living with allergens, dysphagia or have dietary preferences.

References

1. https://www.nuffieldtrust.org.uk/ news-item/social-care-providers-atrisk-of-collapse-as-analysis-revealscost-to-sector-of-employer-nationalinsurance-hike

2. https://www.skillsforcare.org.uk/ Adult-Social-Care-Workforce-Data/ Workforce-intelligence/publications/ national-information/The-state-ofthe-adult-social-care-sector-andworkforce-in-England.aspx

Introduction from Richard Woodward, general manager for care homes at apetito

Richard Woodward

Are nutritious pre-prepared meals the answer to catering labour challenges?

MORE THAN three-quarters of care homes that cook meals from scratch say that they struggle with labour shortages and see no sign of this abating3.

This shows how a care home that requires a full team of cooks in the kitchen is more vulnerable to the negative impacts of staffing shortages, whether through illness, or high staff turnover.

Losing catering staff may cause a deterioration in the quality and/ or variety of meals available for residents, many of whom are nutritionally vulnerable or may have diverse dietary needs.

Having an enjoyable mealtime experience is paramount to support residents’ nutritional intake and is also a big influencing factor for families when looking at a care home for a loved one with almost 50 per cent saying it has been an important point of discussion3.

Therefore, it is important to ensure that catering provisions do not suffer at the hands of labour challenges.

Smaller teams, greater efficiency

By utilising a pre-prepared meal provision that is easy-to-cook and only requires a small amount of training, the complexity and anxiety of managing a team of kitchen staff is significantly reduced – as are the costs.

The less staff required in the kitchen means that less time and worry needs to be given to arranging cover for those unexpected shortages.

And with less hands needed in the kitchen to produce the same high-

quality food, more staff resource can be dedicated back to the frontline, giving benefit to both residents and families.

Quick onboarding

A meal provision that is simple and requires limited training can prove a lifeline when a home is experiencing high staff turnover.

To keep catering operations running efficiently, it’s important that new staff members can be brought up to speed quickly and without too much difficulty – which is exactly what a pre-prepared, frozen meal offering can provide.

Their time can then be dedicated to staff understanding individual residents’ needs’ rather than spending hours over a recipe book.

Safe and convenient specialist meals

With dysphagia affecting up to 70 per cent of residents in care homes4 and three-quarters of homes reporting that one in four of their residents require allergen-free meals3, the need for specialist catering is continually on the rise.

Preparing meals for residents with specialist dietary needs, can be challenging and time consuming –and when faced with reduced labour in the kitchen, there is a risk of food safety measures being rushed and resident’s needs being missed, as well as a heightened pressure on the team.

Texture modified diets

It can be challenging for staff to achieve a suitable and safe texture, aligned to guidelines by the International Dysphagia Diet Standardisation Initiative, when cooking from scratch, particularly if there is only limited equipment available and whilst trying to cater for many others too.

Using pre-prepared meals, that offer consistency and safety, can help to reduce some of the high risks of “getting it wrong”.

Our award-winning texture modified range caters for those on a Level 4 Puréed, Level 5 Minced or Level 6 Soft and Bite-Sized diet with meals that can be cooked directly from frozen in a matter of minutes.

In addition, our in-house team of dietitians have close involvement during the development process, so catering teams can rest assured that each meal is made in line with IDDSI guidance and safe for residents living with swallowing difficulties.

Catering for allergens

Pre-prepared meal options are produced in a strictly controlled environment, safely packed and labelled. At apetito, we provide a wide range of allergen-free meals that are free from all 14 of the major allergens. For added reassurance, we test a sample from every batch of these allergen-free meals at our approved on-site laboratory prior to delivery to customers.

By having pre-prepared meals that meet those specialist dietary requirements and are easy-to-cook, care homes can still cater safely and easily for their residents even when faced with staff shortages.

References

3. (2024) Nourishing Lives: A New Era of Care Home Dining: A collaborative study by apetito and Care England.

4. Griffin, H. et al (2024), Supporting safe swallowing of care home residents with dysphagia: How does the care delivered compare with guidance from speech and language therapists?, International Journal of Language & Communication Disorders, Available at https://onlinelibrary.wiley.com/ doi/10.1111/1460-6984.13015

Easing cost pressures with ready made meal solutions

WHEN looking at how costs could be reduced within catering operations, using a pre-prepared meal solution can help to provide some efficiencies whilst still serving high quality food for residents to enjoy.

Less waste, more savings

One issue that impacts the amount of money being spent in the kitchen is food waste.

Better portion control is one way to reduce the amount food wasted at mealtimes, through only cooking the amount required.

Sometimes care homes might find their numbers at mealtimes hard to predict or changing at the last minute, which is where having pre-prepared pre-portioned meals that allows for changing numbers at minimal notice can be a big benefit. This also means that portions are readily mapped out for catering teams and it’s much easier to see

how much food needs dishing up to try and avoid leftover waste.

Food waste can also occur when cooking from scratch due to ingredients spoiling before being used.

Freezing foods helps by significantly extending the shelf life, acting as a “pause” button on foods spoiling and locking in the nutrition, so that residents can still enjoy the meal at its best.

And, with all meals arriving ready prepared, there is no food preparation waste ending up in the bin either!

Better food waste management also has benefits further afield than saving money in the kitchen.

From March this year, new legislation will be coming into force that requires businesses to track and separate their food waste to be collected by a licensed waste disposal provider.

Therefore, using a meal provision

that supports a reduction in food waste and allows for better tracking when it does occur, will simplify this new process for care home teams.

Reliable pricing

Not only can ingredient spoilage cause increased costs, but the purchase price for individual ingredients can also fluctuate massively.

This makes it extremely difficult for care home management teams to plan budgets ahead and can cause inconsistent monthly outgoings.

At apetito, we maintain a fixed price for our customers, providing full transparency and removing the fluctuating influences of food inflation on a weekly basis.

This allows for homes to carry out better and more consistent budgeting which supports management teams when making financial decisions.

Care

shouldn’t

AS THE leading experts in nutritious and delicious meals for older people, we pride ourselves on helping care homes to deliver an outstanding dining experience whilst helping to save time and money through removing the need for a large catering team.

Our extensive range of chef-prepared meals

could halve the time spent in the kitchen, cutting 50 per cent of labour costs.

And yet the result is optimal nutritional value across a broad range of specialist diets, including our leading texture modified meals and Finger Foods range – a world-first in dementia friendly dining.

Don’t let staffing shortages and rising costs affect your residents’ mealtimes. To find out how apetito can support catering operations, contact us on 0808 239 2399 or visit apetito.link/ch-bookatasting-CUK

come at a cost

For care homes looking for a specialist nutrition solution to work in harmony with kitchens providing a fresh-cook meal service, you can now order through Wiltshire Farm Foods Professional – requiring no contract or commitment. With all the expertise of apetito, Wiltshire Farm Foods Professional can support care homes in catering for residents living with dysphagia, dementia and allergies, ensuring they are getting the nutrition they need.

Call the local team for a FREE no obligation tasting on 01225 234 510 or register today at wffpro.co.uk

Technology brings whole new world of happiness

THE Orders of St John Care Trust is transforming dementia care at Lake House in Adderbury near Banbury, by using a new interactive light projector to improve residents’ quality of life. Provided in partnership with Social-Ability, the Happiness Programme uses interactive games to connect residents with staff, family, visitors and with each other.

Angie Williams, senior Admiral Nurse at OSJCT, said: “We are always looking for new and innovative ways to support residents living with dementia, as well as their loved ones, to manage the disease and increase wellbeing. So, we are pleased to be working with Social-Ability to bring the Happiness Programme to some of our homes.”

Research shows the Happiness Programme improves the wellbeing of people living with dementia and other cognitive challenges.

Using interactive light projections, the Happiness Programme, which can be played independently or in a group, stimulates movement by inviting participants to take part in more than 200 different fun activities such as popping bubbles, playing the piano, colouring in pictures, sweeping leaves or interacting playfully with fish, rich in colour,

movement, and detail, and enables people of all ages to engage in a safe and comfortable environment.

The Happiness Programme light projector is portable, making it accessible for all. It can be projected onto the floor, ceiling, walls, a whiteboard or even the bed and allows for a range of games that change seasonally covering 14 different categories, so there will always be something new to try.

The Happiness Programme has been shown to improve mood and behaviours, stimulate greater physical, social, and cognitive activity as well as show a reduction in withdrawnlike symptoms, weight gain and the need for anti-psychotic medications.

It also has positive impacts on relationships with care staff, friends, and family.

Commitment recognised

A NOT-for-profit care group has been awarded Silver accredited membership of The 5% Club – a movement that recognises employers that drive innovation in workplace learning and support more apprentices, graduates and students.

Greensleeves Care joined The 5% Club last year, committing to raising the number of apprentices, sponsored students and graduates on formal “earn and learn” programmes to five per cent of its total workforce within five years.

Following The 5% Club’s 202425 Employer Audit Scheme –which analyses and benchmarks the members’ “earn and learn” initiatives – Greensleeves Care

Couple reveal secret to a long and happy marriage

A COUPLE who live at HC-One Scotland’s Douglas View Care Home,in Hamilton, Lanarkshire have celebrated their 73rd wedding anniversary William, better known as Bill, and Jean Marshall met on a bus trip to Girvan in Carrick, South Ayrshire when they were both with their friends in 1950, and their love story has blossomed ever since. Bill, 97, and Jean, 95, got married at the Girl Guides Hall in Motherwell. They both had careers in Philips Lighting Factory in Hamilton, who they continued to work for until retirement. They went on to welcome a daughter named Linda, two grandchildren called

Ross and Laura and four greatgrandchildren named Cameron, William, Zara and Mia.

Home manager Charlene Curtis said: “We were honoured to be part of Bill and Jean’s milestone special moment and celebrations.

“They have lots of wisdom about building a strong, happy and successful marriage that others can learn from. We were delighted to be able to help Bill and Jean celebrate their special day surrounded by their family.

“The atmosphere was fantastic, and it provided the opportunity for Bill and Jean to reminisce and share fond memories from their wedding and time spent together over the years.”

Firm hoping to make a splash stateside

A FORMER soap star and serial entrepreneur has set his sights on the USA following the success of his latest business venture – www.yourhippo.com

Jamie Sarsfield and his partner Deanne Taylor, who is also mother to his two children, founded the online platform in 2017 – following the sale of his health and social care business, Orchard Rock Training, for a seven-figure sum.

The 47-year old’s health and social care E-learning and management platform yourhippo.com, which has offices in Preston, India, Kenya and Morocco has recently been valued at around £20m plus.

providers who just delivered face-toface training. They didn’t have the infrastructure in place to carry on when lock down happened.”

has now become a Silver accredited member of the club.

The charity joins the likes of Thames Water and Coventry Building Society in gaining Silver membership, which recognises the organisation is well on the path to meet their commitment.

Paul Newman MBE, chief executive of Greensleeves Care, said: “We are thrilled to have achieved Silver membership with The 5% Club, a recognition that reflects Greensleeves Care’s commitment to investing in the growth and development of our colleagues.”

The Employer Audit assesses a member’s efforts, ambitions and commitment to social mobility, diversity and inclusion.

It is used by 250,000 care professionals across the country each year, generating more than four million logs in a quarter, spread out over 600 plus care groups. Including some of the biggest names in the sector.

It was following the sale of Orchard Rock, a firm Jamie had set up in 2006, that he spotted there was an opening in an already huge marketplace - it’s estimated the NHS alone spend £4bn a year educating and training their workforce.

Jamie said: “All care professionals have to keep up to date with their training so they can work safely. But where is that information all logged?

“We came up with the idea of an easy to use online platform which can be accessed by employees so they can complete courses. Their employers also have all this information at their fingertips, meaning they are reassured their staff are upskilled, CQC compliant and legally safe to work.

“Because we launched pre-Covid as well we were in front of other care

Jamie is now taking his platform to the USA and will officially launch at the Senior Living Executive Conference in Tampa in May.

He added: “I don’t want to give too much away at this stage as the care sector is a very competitive market and we have already started two further software companies in the UK.

“But the health and social care market in the US is huge and we want to tap into it.

“The hardest part will be getting it off the ground by then once we are known to the market I believe we will do very well.

“I think I would also like to help young entrepreneurs achieve a positive outcome with there products, if it comes as advice or investment.

“It’s not easy running a business and many people are out to see you fail.

“It can also be a lonely place so having great role models and people you trust and listen to is critical.

‘Thankfully, what we’ve put in has been worth it, and it’s paid off.”

Home partners with physiotherapy service

KINGSBURY Court Care Home in Bisley is launching a new partnership with Therapies on Thames, a service providing physiotherapy, rehabilitation and occupational therapy for the elderly.

The 60-bed care home, which offers residential, nursing and dementia care, is to provide a base to Therapies on Thames, which has been supporting elderly people with physiotherapy and occupational therapy services since 2012.

Healthcare professionals from Therapies on Thames will make use of a specially adapted therapy room at the care home, offering therapies to those living in the home, as well as older people from the local community who would like to access physiotherapy, rehabilitation or support after illness or injury, or to improve their quality of life.

Jose Pinto, home manager at

Kingsbury Court, said: “Having worked with the team at Therapies on Thames before, we know how well their approach aligns with our own, placing a strong focus on personalised care and maximising independence.

“They understand how health conditions can affect the day-

to-day life and independence of older people, and all the physical and mental challenges they experience, and have the expertise to help them return to the day-to-day routines and activities that are so vital to their well-being and health.

“We are delighted to have

the Therapies on Thames team located here, where they will play an essential part in keeping those living here healthy in body and mind, as well as having an impact for the wider community too.”

This new Therapies on Thames facility inside Kingsbury Court will be open seven days a week. The team will be able to provide a full range of physiotherapy, occupational therapy and rehabilitation services, supporting people in a wide range of ways, from learning to use new mobility aids, adapting or regaining the ability to perform activities of daily living, improving muscle strength, balance and coordination, or building back confidence after a fall or health issue.

The new partnership was launched at a celebratory event at Kingsbury Court when visitors had the opportunity to meet and chat with the experienced therapists over drinks and canapes.

Residents and pupils join for new garden

WILLOWBROOK View, a new luxury care home in the Connaught Care Collection set to open in February in Swindon, recently partnered with Kingfisher Primary School to create ‘Willowbrook Gardens’ – a vibrant community space which residents and the students can tend together.

The garden will feature a mix of wild flowers, vegetable crops and colourful seasonal plants.

The idea for the project came after Chris Guest, customer relationship manager at Willowbrook View, took a walk around the school grounds and discovered an underused patch of land close to the home. Seeing the potential, he took the idea to Kingfisher’s headteacher Sharon Bishop, who loved the idea of an

intergenerational shared garden.

Natasha Stone, deputy manager at Willowbrook, said: “The hope is that when Willowbrook View opens, both residents and students will work together to

grow and maintain the garden.

“This will be not only a valuable educational opportunity for the youngsters, but also a fun form of therapeutic exercise for the residents. Gardening can be an

effective way to stay sharper in later life; and is often associated with better cognitive function and improved mental wellbeing overall.”

At the opening of Willowbrook Gardens, staff from the home joined teachers and children to plant tulips, pansies, violas, lettuces and radishes; which should be in full bloom by the time the care home opens.

According to Sharon, previous efforts by the school to revive the area had failed due to difficulties in finding funding. Seeing an opportunity for positive community engagement, Willowbrook has agreed to invest in the land by designing the new garden and supplying child-friendly gardening tools and gloves to the school.

Wildlife calendar raises funds for animal charity

NATURE-loving residents of a Dorset dementia care home have helped compile a 2025 calendar featuring photos of animals, birds and insects venturing into their garden.

Badgers, squirrels, foxes, bees and blue tits are among the stars of the collection which The Aldbury in Poole is selling to raise funds for its nominated charity, Dorset-based Wildlife in Need.

The images were captured using a webcam installed in the grounds of the Colten Care home in summer 2024, revealing the wildlife goings-on day and night.

Much activity has taken place in and around a bug hotel and hedgehog home specially built and furnished by members of The Aldbury’s weekly garden club with expert advice from charity representatives.

As well as still images, the webcam provides live footage of visiting wildlife which can be

enjoyed whatever the weather from the comfort of the lounge and bedrooms, a particular benefit for those residents with mobility needs.

Companion Melissa Siat said:

“We’ve been blessed with some amazing pictures and had always

planned to create a photo album and possible calendar we could sell in aid of Wildlife in Need.

“The best photos were chosen by residents themselves including Terry Pattison, Joyce Holden and married couple Tony and Pam Husband.

“Among the shots are a robin feeding outside Stella Anderson’s window, blue tits nesting, a naughty squirrel stealing our bird food, a badger and fox behind our summerhouse, bees pollinating, chickens rescued by Wildlife In Need and our friendly hairdresser’s dog Roxy.

“Residents received free copies of the calendar as a Christmas gift, and it is now on sale with all proceeds going to Wildlife in Need. More than £100 has been raised already and everyone is so happy that it’s benefiting such a good cause.”

Wildlife In Need is a local wildlife rescue charity run and led by volunteers who offer expert care and advice in relation to injured animals and birds.

Calendar sales to staff and residents coupled with proceeds from galas and other events have enabled The Aldbury to raise more than £900 for Wildlife in Need.

With copies of the calendar in the garden are, from left, The Aldbury residents Jeanette Macklin and Audrey Hasset and companion Melissa Siat.

Work underway on new care home

WORK is underway on the construction of Bayards Court, a new care home by Vivant Care in Dartmouth’s Little Cotton Farm estate.

Scheduled to open in Spring 2026, Bayards Court will offer 63 beds, including suites, in a home designed to promote both comfort and independence.

When completed, the facility will provide a high-end dining experience, ample communal spaces and extensive amenities.

“Bayards Court will set a new standard in elderly care; combining the unique beauty of Dartmouth with five-star facilities, and a workforce committed to providing our well-known standard of exceptional care” said Sarah Clarke-Kuehn, COO of Sanctuary Care – Commercial (which operates Vivant Care).

“Vivant Care is all about extraordinary living, and we can’t wait for everyone to enjoy the vibrant and fulfilling community that Bayards Court will bring.”

The construction of Bayards Court is already generating economic benefits for the area,

creating in excess of 107 roles with Lancer Scott, appointed building contractors, and subcontractors over the build period. Upon opening, the home will further boost the local economy by creating around 80 permanent jobs, spanning healthcare

assistants, support workers, concierge, baristas, chefs, cleaners, administrative and management roles

Bayards Court will include various amenities such as spacious communal areas designed for social activities and events, a coffee bar, a cocktail bar, a family-friendly area for visiting guests (as well as a private dining space to host family celebrations), an auditorium for entertainment, and a wellness suite complete with specialist gym equipment.

The home will also feature secure and fully accessible landscaped outdoor spaces and beautiful gardens, including a vegetable garden and seating areas, providing residents the opportunity to spend quality time outdoors.

UPFRONTNOFEES

Care market review 2024 – insights for operators

AS 2025 unfolds, the care home sector continues to evolve in response to demographic trends, regulatory shifts, and changing expectations from residents and families.

For care home operators, understanding these dynamics is critical to navigating challenges, seizing opportunities, and positioning their businesses for success.

In this review, we explore the key trends, market performance, and opportunities that are set to shape the care home industry in 2025.

1. A steady increase in demand

The UK’s ageing population remains a significant driver of demand for care home services.

With more than 11 million people aged 65 and over and the number projected to grow, care homes are more essential than ever.

This demand is particularly strong for specialist services such as dementia care and complex medical care.

n Opportunity: Operators should consider investing in specialised services to meet rising demand. Tailoring offerings to meet specific needs, such as cultural preferences or advanced healthcare services, can set businesses apart.

2. Workforce challenges and solutions

Recruitment and retention remain pressing issues in the care sector.

High staff turnover rates and a competitive labour market are challenging operators to maintain quality care while managing costs. However, innovative approaches to workforce management are emerging.

n Solution: Operators investing in competitive pay, training programs, and workplace well-being are seeing improved retention. Creating career development pathways and fostering a positive culture are becoming essential for success.

3. The role of technology Technology is playing an increasingly pivotal role in

transforming care delivery and operations.

From electronic health records to IoT monitoring devices, care homes adopting digital tools are gaining operational efficiencies and improving resident outcomes.

n Trend: Technology adoption is becoming a key factor in attracting buyers and retaining staff. Tools that improve workflow, compliance tracking, and resident engagement are especially valuable.

4. Regulatory changes and compliance 2025 brings increased scrutiny and regulatory oversight to the care sector, with a focus on improving care quality, safety, and operational transparency.

For operators, staying ahead of compliance requirements is critical.

n Opportunity: Proactively aligning with regulations and demonstrating excellence in care standards can build trust with residents, families, and buyers.

5. Market performance and buyer trends

The care home market remains resilient despite broader economic uncertainties.

Strong investor interest, particularly from private equity and corporate groups, reflects the sector’s longterm growth potential.

High-quality homes with strong financial performance and modern facilities continue to attract competitive offers.

n Insight: For operators considering a sale, ensuring financial transparency and enhancing operational efficiencies can significantly boost valuations.

6. Sustainability in the spotlight

Sustainability has become a significant focus for operators, driven by regulatory requirements and societal expectations.

Energy-efficient buildings, waste management systems, and green initiatives are no longer optional— they’re essential.

n Action: Care homes investing in sustainability measures not only reduce costs but also improve their appeal to buyers and families alike.

7. Opportunities for growth

While challenges exist, 2025 offers substantial growth opportunities for operators prepared to adapt and innovate.

Expanding services, acquiring additional facilities, or enhancing operational efficiencies can position businesses for long-term success.

Conclusion: Navigating 2025 with confidence

The care home sector in 2025 is shaped by growth, innovation, and resilience.

For operators, understanding these market dynamics and adapting to trends is critical to staying competitive.

Whether it’s embracing technology, investing in sustainability, or addressing workforce challenges, the opportunities for success are abundant.

At Montane Care, we specialise in helping care home operators navigate the complexities of the market. Whether you’re looking to grow your portfolio, sell your care home, or explore refinancing options, our team is here to guide you every step of the way.

Contact us today to learn how we can support your journey in 2025.

Darren Edwards is a healthcare agent at Montane Care.

Operator expands with funding deal

STRONG Life Care has continued a busy acquisition programme with the purchase of purposebuilt care homes in Yorkshire and the North East following a multimillion funding deal with NatWest.

The business has purchased The Beeches in Armthorpe, Doncaster and Tenlands in Ferryhill to support continued business growth plans. Both homes will provide elderly residents with residential and dementia care.

Harpreet Banwait, managing director of Strong Life Care, said: “The acquisition of these two purpose-built care homes is incredibly exciting and will support our long-term growth and development plans to be one of the UK’s best care operators.

“We have an excellent relationship with Meurig Edwards and the NatWest team who understand our business and are desire to be one of the UK’s best care providers.”

Earlier this year the operator acquired Hesslewood House Care Home in East Yorkshire with NatWest funding. Strong Life Care now owns and manages seven care facilities across Yorkshire and the North East employing 400 staff.

And more than 100 team members are joining the operator

following the purchase of the two homes. Several new roles will also be created including a deputy manager role at The Beeches, team leaders at both homes and additional activity co-ordinators will be recruited.

Meurig Edwards, relationship director at NatWest, added: “The latest acquisitions by Strong Life Care will enable the business to continue providing excellent care to elderly residents across Yorkshire and the North East of England.

“Harpreet is committed to ensuring all of the care homes play a part in giving back to the community through skills and training of local people as well as through charitable activities.”

Agency advises on site sale

KNIGHT Frank has advised Lochinvar Care Limited on the sale of Sewardstone House and Chapelfield Nursery, a 5.1-acre freehold site located in Chingford, north east London, to LNT Care Developments.

The site benefits from planning permission for a state-of-the-art 66-bedroom care home spanning two storeys.

The proposed care home will be the first to be built within the catchment area in 10 years.

The proposal comprises amenity spaces including a café, bar, dining rooms, quiet lounges/family rooms, a library, garden room, cinema room and hairdressers.

The state-of-the-art back-ofhouse catering facilities include staff showers and changing rooms.

The care home will have wide

corridors with level and amenable access throughout. The plans incorporate 30 parking spaces including two accessible bays and six EVCP bays, as well as eight cycle spaces.

Mandip Bhogal, partner, healthcare at Knight Frank said: “With no new care homes having been constructed recently in Chingford, and a large local elderly population, there is an estimated undersupply of 729 market standard wet room beds by 2026.

“We are pleased to have advised Lochinvar Care Limited on this transaction with LNT to deliver a much-needed, modern and purpose-built care home for the local community.”

The site is surrounded by residential properties and leafy parks, making it an attractive and peaceful setting.

Group unveils new HQ

LIDDER Care, a family-owned provider that has served Mansfield and Ashfield for more than 30 years, has announced the opening of its new headquarters on Market Street in Mansfield town centre.

The office will serve as a central hub to the town’s community, welcoming those seeking information about care services and anyone interested in learning more about a career in care.

The office will also support the integration of tits new home care service, overseeing community care offerings such as companionship care and visiting care, along with the capability to provide seamless continuity through respite care.

Managing director Manjas Lidder said: “This new office marks a significant milestone as Lidder Care move into providing care for people within their own

homes.

“As a result of having been trusted by so many local families for more than 30 years, we receive many requests to assist relatives who may need some extra support at home, be that through visiting, companionship or live-in care.

“We are delighted to add this offering to our services and continue to give back to our local community.

“This new office, alongside our recent corporate sponsorship of Mansfield Town Football Club, further increases our high street presence allowing us to offer a range of job opportunities in the area and continue to support local employment as we expand our team and service offering.”

The operator has also recently announced plans to extend its Newgate Lodge care home from 60 to 84 beds.

Not-for-profit care village operator Belong has appointed Mike Griffiths as head of people, responsible for the human resource function at the group’s seven other locations. Mike will lead all aspects of HR, including recruitment, learning and development, and employee relations and experience, as the organisation continues to expand across the North West; it is set to open a new village in Birkdale in the near future. His initial priorities include supporting the selection and implementation of a suite of people and payroll systems and continuing to enhance learning, development, induction and succession planning pathways, as well as continuing to strengthen the group’s recruitment and retention initiatives. Mike has 22 years’ experience in HR-related roles, including eight years in senior HR leadership roles within the social care sector.

Renaissance Care has announced three new appointments Lynne Rennie and Sarah Gray join as care home managers at Cowdray Club in Aberdeen and Rosepark in Uddingston respectively. Lynne has been a qualified nurse for more than 15 years. Transitioning to care home nursing in 2013, her career has progressed through a variety of roles from nurse to deputy manager to home manager. With 12 years of nursing experience exclusively in care homes, Sarah’s goal is to build on the progress at Rosepark and strengthen its foundation of excellent care. At a senior level, Tracey McMillan has joined the operator as quality manager for North Scotland, a role that spans Aberdeen, Inverness, Forres, and Peterhead. With three decades of experience as a social worker, including 15 years in older adult services and six as a service manager for Aberdeen City Council, Tracey brings a unique blend of expertise to her role.

Carer is inspired to set up service

A CARE worker has set up a company providing home care services to people in Eastbourne.

Sahajanand Swaminarayan launched SureCare Eastbourne after seeing at first hand the extent of the need for quality home care in the area.

Sahajanand, who previously worked in the textile industry in India before moving to the UK, said: “Looking after parents, grandparents and other relatives is part of the fabric of society in India.

“There is an ageing population in Eastbourne and a shortage of quality home care services.

“I have been working in the care profession locally in recent months so have seen the requirement, particularly among the elderly community.

“It has given me happiness and satisfaction at the end of each day to provide care for elderly and I feel like it comes naturally to me being raised in an Indian joint family environment.

“I have enjoyed the experience of working in care so much that I decided that I wanted to set up my own business to provide person-centred care of the highest possible quality.

“I love working in Eastbourne and feel an integral part of the

Elizabeth Finn Homes has announced the appointment of two highly experienced non-executive directors to its Board. Ruth French and Julian Ide join the company, expanding the Board of Directors to 10 members and reinforcing the group’s drive to achieve its bold growth and excellence strategy. Ruth brings a wealth of expertise in social care as the owner and director of Stow Healthcare, an East Anglian care home group. She also serves as a non-executive director of the Outstanding Society, where she helps promote best practices among social care providers. Julian, a long serving financial services professional with three decades of experience, most recently served as vice chair, EMEA at Franklin Templeton, where he managed strategic partner accounts across the region.

local community and am excited at how SureCare Eastbourne can contribute towards improving people’s health and wellbeing.”

Sahajanand is now going through the process of becoming registered with the Care Quality Commission but, in the meantime, is providing clients with a range of non-regulated services including cleaning, shopping, gardening and pet care.

Once SureCare Eastbourne receives its CQC registration, it will be able to offer domiciliary care, live-in care, respite and holiday care, and dementia and Alzheimer’s care.

Oyster Care Homes has appointed Callum Pearce as the general manager of Potter House, its newest care home in Yeovil, scheduled to open in March. Callum brings an impressive 13 years of experience in the care sector, having started his career at the age of 15. Since then he has demonstrated exceptional leadership and a passion for delivering high-quality care, managing two care homes, including successfully improving a home’s CQC rating. By the age of 24, Callum had become a Registered Manager, leading both a 23-bedded turnaround home and a 46-bedded home. Callum’s extensive qualifications include levels 2, 3, 5, and 6 in health and social care, and he is currently completing a master’s degree in healthcare management.

Sahajanand Swaminarayan

Operator sets new off-plan benchmark with Godalming development opening

BIRCHGROVE has opened its latest development in Surrey with 40 per cent of the apartments already reserved off-plan.

The 52-unit Pepperpot House development in Godalming is set on a 1.02-acre plot that was previously home to Mole Country Stores, a site which had stood empty since September 2017.

As part of the redevelopment, the Grade II-listed Cowshed at the entrance to the site was fully restored to provide two one-bed apartments.

Honor Barratt, chief executive of Birchgrove, said: “We’re delighted that so many of the apartments at Pepperpot House have been snapped up in advance of opening.

“It helps that we were able to secure such a central location and we’re really pleased to have been able to bring a disused site back to life.

“We also know that much of the reason for our off-plan success here is that we were able to show

prospective residents our other thriving local communities to give them an idea of what it’s like to live in one of our developments.

“We believe we’re firmly on a roll now and are confident we can achieve even higher pre-let rates as we roll our successful rental retirement living model out further across the country.”

The community offers one and two-bed self-contained rented apartments to independently minded people over 65.

Communal facilities include a 24-hour concierge service, café/ restaurant, licensed bar, wellness suite, salon and landscaped roof terrace with a lounge offering views over Godalming to the

Surrey Hills.

The 40 per cent pre-let rate of Pepperpot House exceeds Birchgrove’s previous record for the percentage of apartments reserved prior to opening, with its Lower Mill development in Ewell, Surrey having been 36 per cent reserved when it opened in May 2022.

The development is the fifth addition to open since the Birchgrove portfolio was founded in 2017. Birchgrove also operates four other retirement communities in the South East, with one of these now at full capacity and operating a waiting list.

Among its operational developments is the recently opened Ayrton House in Mill Hill, Birchgrove’s first community in Greater London.

It also has four additional communities under construction, with new locations being developed in Hampton, Leatherhead, Banstead and Chiswick.

Group expands with two new branches

A MIDLANDS-based home care service has expanded its reach with the opening of branches in Yorkshire and Leicestershire.

These new branches will enable New Age Care to strengthen its support network in the two counties and surrounding areas, making the team more accessible to both clients and care professionals in the region.

The new Leicestershire branch will serve towns such as Hinckley, Loughborough, Market Harborough, Coalville, Wigston and Melton Mowbray, as well as smaller surrounding areas.

In Yorkshire the new branch will provide services across Hull, Sheffield, Leeds, Bradford, Huddersfield, York and beyond.

Sam Whittaker, CEO and founder of New Age Car, said: “We’re proud to open our new

branch in Leicestershire, allowing us to bring quality, personalised care closer to home for even more families in the area.

“Our goal is to ensure that our

network of support becomes yours, and your family becomes part of our extended family.

“Opening a branch in Yorkshire is also a truly full-circle moment

for me. Being from the wonderful county, it’s incredibly fulfilling to be in a position where I can give back to the community that helped shape me.”

New Age Care’s management team brings more than 40 years of combined experience in the care sector, with a shared mission to deliver personalised, client-centred care. By supporting individuals to maintain their independence and dignity at home, the company continues to build on its reputation as a trusted partner in care.

With a comprehensive range of specialised services available on an hourly or live-in basis, New Age Care’s offerings include dementia, Parkinson’s and palliative care, as well as overnight support and travel companionship.

Provider rises in the Elite Franchise Top 100

WALFINCH home care has been named as a top 100 franchisor in the prestigious Elite Franchise Top 100 for the third year.

This year it’s risen eight places to reach number 50 from hundreds of franchise organisations across every sector.

Founder and CEO Amrit Dhaliwal said: “It’s brilliant that Walfinch has been recognised for the whole network’s contribution within the franchise industry.

“To have reached number 50 in the Elite Franchise Top 100 six years after Walfinch was founded demonstrates the calibre and hard work of our senior team.

“They bring significant franchise

and care experience to the network, so all of our franchisees, carers and clients benefit.”

Walfinch now has franchisee managing directors delivering personalised care from local offices across the country. Several offices are now reaching £2million in turnover, and around 700 people are now receiving care from the provider’s team of 500 carers.

“My experience as a home care franchisee before founding Walfinch helps me understand the support that franchisees need to make the most of the huge opportunities that home care presents,” Amrit added.

“We are dedicated to expanding Walfinch because home care is a sector in which franchisees can change lives in the local community while building a sustainable business.”

The EF100, established in 2017 in association with HSBC, is the franchising list that recognises the sector’s brightest businesses and ranks them according to a broad range of criteria; from their financial performance and heritage, to their contribution to the community and the way they embrace innovation.

Walfinch has implemented many innovative initiatives to benefit its franchisees, carers and clients.

Amrit added: “Our new tagline is Time to Thrive, and under this we have launched Wellness With Walfinch, a campaign to bring more activity and mobility to our home care clients, their families, carers and communities. “Our franchisees are now guaranteeing at least 10 minutes of activities, chosen by clients, on all care visits of one hour or more, and putting on events such as chair yoga, fitness and craft sessions in their communities.

“For franchisees it means building thriving businesses built around encouraging care clients to thrive, while enabling carers to build thriving careers.”

Sandeep Saini, Samantha Whittaker and Paras Kathuria – some of New Age Care’s management team.

The big bang – doing the big events right… with lots of small ones around to help

By Sanjay Dhrona

AT The Close Care Home we believe in crafting moments that are meaningful, enriching, and tailored to every resident’s unique needs.

Far too often, individuals with dementia or cognitive challenges are defined by their limitations rather than their potential.

However, in my experience, residents can and often do remember far more than they’re given credit for.

Through the innovative use of themed activities and events, we work to expand their worlds, spark joy, and create lasting memories.

Our philosophy, “The Close Way,” places residents at the heart of everything we do, blending care with creativity to foster both independence and connection.

We’ve developed a distinctive model of headline events or ‘grand celebrations’ that serve as the crescendo of a carefully curated series of smaller, themed activities. These lead-up events are designed to build anticipation, knowledge, and familiarity.

For residents with dementia, this incremental approach can help anchor them in the excitement, giving them touchpoints to recall and look forward to.

Take, for example, a very special wedding celebration we hosted last year — a stunning, inclusive twist on the traditional wedding

Sanjay Dhrona

you see, this one was hosted at The Close and was a real couple getting married.

This grand celebration was supported by weeks of smaller activities, including crafting decorations, sharing stories from the past, a Mr and Mrs quiz, a hen and stag party, and themed meals.

These moments of preparation gave residents the opportunity to participate meaningfully, helping to deepen their connection to the final event.

This multi-layered approach aligns with our mission to provide a rich, person-centred experience that honours individuality.

By empowering residents to take part in smaller, more intimate gatherings, we create opportunities for them to engage socially, spark their creativity, and feel accomplished.

This gradual build-up also helps reduce anxiety, particularly for those who may find large events overwhelming.

Research and our own lived experience affirm that activities like these can have profound benefits.

They stimulate cognitive function, nurture emotional well-being, and foster a sense of community.

For residents with dementia, this often means they can reclaim parts of themselves that may seem lost and even surprise their families with newfound memories and capabilities.

Some of the stories we heard at the hen party could make even ME blush!

By designing events that engage, inspire, and empower, we help our residents feel seen, valued, and capable.

This, to us, is the essence of care: making life bigger, brighter, and filled with moments of joy.

n Sanjay Dhrona is the managing director of The Close care home and a director of The Outstanding Society.

The OS is a Community Interest Company, free to all providers irrelevant of their rating.

It is a platform to share and celebrate best practice, help others to improve and promote careers in Social Care.

Please contact Sonia – info@ theoutstandingsociety.co.uk for more information or follow the links below:

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Family meeting of five generations delights great great-grandmother

A ‘PLEASED and lucky’ 101-yearold lady brought five generations of her family together for a special face-to-face gathering in Winchester.

Joyce Ward welcomed daughter Heather, 77, granddaughter Hilary, 58, great-granddaughter Izzy, 26, and great great-granddaughter Aurora, five months.

Their get-together took place at Colten Care’s dementia care home St Catherines View where Joyce has lived for more than five years.

It was only made possible by Heather travelling from her home of 15 years in Lanzarote in the Canary Islands and Izzy and Aurora making a trip from Mitcham in Surrey.

Companionship team leader Laura Sheldrake said: “Hilary is the most local and visits Joyce a few times a week, keeping her and all of us up to date on what is happening with the family.

“We were thrilled when we heard the news of Aurora’s birth last summer.

“While Izzy has since brought her new baby from their home in Surrey to visit Joyce a few times, the whole family get-together was the first time that Heather had been able to travel from Lanzarote since Aurora was born.

“We’ve made sure that Joyce has a photo of the five generations with her new great great-granddaughter to see and keep in her room.

“She was so happy when she saw the picture of the family all

together in the same place at the same time and kept looking at it and reading the text we put on it over and over.

“Joyce told us she thought Aurora was beautiful and that she was so pleased and lucky to have

Advertiser’s announcement

her here.”

Laura added: “This is the first time we have ever had five generations of the same family together at St Catherines View. It is very rare I’m sure and so special that it is five female generations. It was a privilege to help arrange this and take a photo for them so they have this memory to last a lifetime.”

Hilary, whose surname is Bloomfield, said: “We are so lucky to have my grandmother with us at the grand old age of 101, and for her to be able to enjoy meeting Aurora, the next generation of our family.

“The five generations were able to come together and the moment was captured forever thanks to Colten Care.”

In 2023, wheelchair user Joyce embarked on a bucket list of 10 adventures leading up to her 100th birthday in May of that year with help from Laura and St Catherines View colleagues.

The experiences included horseriding, speeding round Goodwood Motor Circuit, sailing, playing the piano, cooking a meal for all at St Catherines View, a ride on a steam train, a visit to a chocolate factory, hosting an Americanthemed barbecue and taking a trip to Highcliffe Castle.

Providing support for registered managers

AT THE heart of every outstanding service is a registered manager who’s working hard to ensure that they can create a person-centred culture that delivers high-quality care.

Data from our ‘State of the adult social care sector and workforce in England’ report tells us that services with a registered manager in post at the time of assessment are more likely to achieve a Good or Outstanding Care Quality Commission rating.

The data also shows that services with a more experienced registered manager tend to have lower staff turnover rates.

At Skills for Care we offer dedicated support and resources for registered managers and frontline managers to develop their skills, knowledge and confidence and help them keep up to date with sector developments and share ideas with like-minded peers.

Local networks

We know how important it is for managers to have the opportunity to come together and discuss the challenges they face with other registered managers.

Skills for Care supports more than 130 local networks across England. As well as providing a place to share knowledge and

access peer support, networks regularly hear from guest speakers, including local CQC assessment teams and Integrated Care System representatives.

“Care work is stressful. A lot of the time you’re on your own making tough decisions. That’s where the registered manager networks really help – knowing there’s someone out there who can help you.”

Registered manager membership

Our registered manager membership offer further supports and connects managers.

Membership provides registered managers with access to exclusive resources

and information, including a printed copy of our ‘Social care manager’s handbook’, and a monthly newsletter, which offers practical information and guidance relevant to their role.

Additionally, members have the chance to train to become a mentor or receive mentoring. Both providing and receiving mentoring is something which managers find beneficial in developing their own skills and confidence.

With the changes to the CQC assessment process, members also have exclusive access to an online version of the GO Guide: Single Assessment Framework edition with 34 Quality Statement recommendation checklists.

Webinars

Our regular registered managers webinars are presented live to a virtual audience, and recordings are available on our website.

We have more than 30 recorded webinars to watch covering a wide range of topics including induction and positive workplace culture, delegated healthcare activities, providing impactful feedback in your CQC assessment and digital social care records.

Podcasts

Our popular care exchange podcast, now in its fourth series, is an opportunity for registered managers and other sector experts to share their experiences and insights.

It celebrates the expertise and experience of managers in social care and previous guests have discussed issues including how to create a good recruitment journey, how to achieve an Outstanding rating, and the importance of compassionate leadership.

Listeners have told us that the podcast provides inspiration and tips for improving their service and strategy.

Find out more about our dedicated support for registered managers at www.skillsforcare.org.uk/ registeredmanagers

101-year-old Joyce Ward, far left, at St Catherines View with five-month-old great great-granddaughter Aurora and, from third left, Joyce’s granddaughter Hilary, great granddaughter Izzy and daughter Heather.

Why log reduction matters for surface disinfection

IN THE realm of disinfection, terms like “log reduction” often surface, signifying the efficacy of a product in eliminating microorganisms.

The numbers associated with log reduction, such as 99.9 per cent or 99.999 per cent, might seem trivial, but they hold profound implications for the effectiveness of a disinfectant.

Log reduction measures the decrease in the number of microorganisms, expressed in powers of 10.

For instance, a 99.9 per cent reduction equates to a three-log reduction, while a 99.999 per cent reduction represents a five-log reduction.

Each additional log reduction signifies a tenfold increase in effectiveness. Sounds complex? Let’s break it down.

The power of five-log

A five-log reduction, or 99.999 per cent, is often considered the gold standard in disinfection.

Why? Imagine a surface teeming with harmful microbes. Applying a five-log reduction product like our antibacterial spray means reducing the microbial count by a factor of 100,000.

In practical terms, if there were 100,000 harmful microorganisms on a surface, a five-log reduction would leave just one behind. Studies reveal that everyday objects, from doorknobs to

smartphones, can harbour thousands to millions of bacteria and viruses per square inch.

For instance, an average kitchen sponge can host more than 54 billion bacteria per cubic centimetre.

Such microbial density underscores the need for robust disinfection practices.

Challenges with lower log reductions Products with lower log reductions may leave a substantial number of microorganisms behind.

For instance, a three-log reduction (99.9 per cent) means one in 1,000 microorganisms survives.

This is why household cleaning chemicals such as Dettol spray are not suitable for high-risk areas such as hospitals or care homes, where residual microorganisms could pose a risk for those who are immunocompromised.

When choosing disinfectants, opting for a five-log reduction

product ensures a more comprehensive and reliable defence against harmful microorganisms.

It is about going beyond basic cleanliness to achieve an exceptional standard of disinfection, where the potential for infection or contamination is reduced to an absolute minimum.

Why buy from Gompels BS EN1276 stands as a testament to the commitment to excellence in disinfection.

It establishes a robust framework for assessing the bactericidal performance of disinfectants, ensuring that products adhering to this standard contribute significantly to maintaining a hygienic and safe environment.

All disinfectants at Gompels are BS EN tested to ensure they are suitable for professional use, offering superior safety and peace of mind in environments where hygiene is non-negotiable.

Transforming homes with digital solutions – the importance of client reviews

IN TODAY’S rapidly evolving healthcare landscape, adopting digital care management software is no longer a luxury but a necessity for care homes.

The transition from paper-based methods to digital solutions offers significant benefits, ranging from enhanced operational efficiency to improved resident outcomes.

However, before committing, care homes should review suppliers carefully, ensuring they provide not only a robust system but also exceptional support.

Comprehensive systems like Fusion Care go beyond care planning, integrating time and attendance and invoicing features into one seamless

platform.

Fusion Care’s Care Planning tools ensure electronic health records are accurate and up-to-date, enhancing compliance and resident outcomes. Its Time and Attendance module simplifies staff scheduling, payroll, and compliance tracking, while the Invoicing feature streamlines billing processes, providing transparency for families and local authorities.

With a solution like Fusion Care, care homes can confidently embrace digital transformation, focusing on what truly matters—delivering exceptional care. Call us on 01133 979 555, email hello@fusioncare.co.uk or visit www.fusioncare.co.uk

Programme for Care Show London revealed

THE first wave of speakers and conference sessions has been announced ahead of Care Show London’s second edition this spring.

This year’s programme maintains a strong focus on positive progression within the sector, advocating for stronger recognition of the importance of adult social care in the UK. With a range of thoughtprovoking panel sessions, powerful presentations, and hands-on masterclasses, attendees can expect an abundance of actionable insights and tangible takeaways to continue to improve the quality the care they deliver.

Across five theatres, including The Outstanding Society’s Learning Lounge, sessions will tackle topics such as workforce development, improving governmental and public recognition, funding and the Fair Pay Agreement, cross-sector collaboration, mental health and wellbeing, CQC compliance updates, AI and technological innovation, and so much more.

Key speakers will include leading sector experts such as Jane Townson (Homecare Association), James Bullion and Stefan Kallee (Care Quality Commission), Louie Werth (Care Research), Kathryn Smith (Social Care Institute for Excellence),

Nadra Ahmed (National Care Association), Vic Rayner (National Care Forum), and Deborah Sturdy (Department of Health and Social Care).

Molly Benson, conference producer at Closerstill Media, said: ‘I’m very excited to announce the first wave of speakers and conference sessions for the 2025 edition of Care Show London. We have some brilliant content lined up and I can’t wait to share it with our attendees.’

This year’s programme will also feature new headline speakers who will be announced in the coming weeks.

Care Show London is free to

attend for care and healthcare professionals, those working for a social care provider, allied healthcare, NHS, public sector professionals, architects and interior designers.

Attendees will be able to meet with more than 200 leading suppliers, source the latest products and services, and further their education to provide better care and progress in their careers.

The 2025 edition of the Care Show London takes place on April 30 and May 1 at Excel London. Delegates can register to attend for free online at https:// care-show-london-2025.reg.buzz/ conference-programme-live

PHOTOGRAPHY

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