Caring UK June 2018

June 2018

no.260 • £4.75 incorporating

The Number One magazine for the care sector

Judges are revealed for second accolades

Care provider launches new campaign

By Dominic Musgrave A PROVIDER has launched a national campaign to celebrate its care assistants across all offices, and the difference they make in their local communities every day.

The #MakeADifference campaign, spearheaded by Bluebird Care, a national home care operator in the UK, aims to highlight and raise awareness of domiciliary care as a profession, which enables vulnerable people to receive the care and support they require in the comfort of their own homes.

The campaign will also showcase why Bluebird Care’s care assistants are #ProudtoCareAtHome.

Many of the local Bluebird Care offices will be hosting events throughout the summer to promote the campaign – ranging from open days, local charity partnerships and lots more.

June Moore, Bluebird Care’s longest-standing care assistant – of over 10 years – who also works at Bluebird Care in Petersfield, said: “Bluebird Care offer me a career that works.

“The role has been very flexible in giving me a work life balance. This is key when raising a family.

“I know I am making a difference in my local community, and helping

individuals remain in their own home.

“Moving can be unsettling, so anything we can do to prevent this should be done.

“I love spending time with my customers, hearing the stories, seeing the photos. I love being a care assistant.

“Some people already have the skills to work in home care; patience, caring, and having a laugh.

“I have a giggle with my customers every day. I know I will never find another job where I am making a real difference.”

Duncan Berry, Bluebird Care’s chief operating officer, added: “This campaign aims to highlight the vital work that our care assistants across the country are providing day in, day out.

“Via the #MakeADifference campaign, we want all individuals to learn more about how rewarding a career in home care can be, the huge difference you can make to the people that you support, and why so many of our Bluebird Care care assistants are #ProudToCareAtHome.

“We would like to thank all our wonderful carers, and to encourage anyone who thinks they have the right qualities, to get in touch and consider a career with us.”

Her Royal Highness The Princess Royal officially opened The Chocolate Quarter in Keynsham.

To mark the grand opening of The Chocolate Quarter, Her Royal Highness, who attended as honorary member of the Society of Merchant Venturers, was given a tour of the site by chief executive of the St Monica Trust, David Williams and master of the Society of Merchant Venturers, Charles Griffiths. The tour showcased the facilities in the new £60million intergenerational development including a cinema, restaurants, health spa, pottery studio and Charterhouse, a state-of-the-art 93-bed care home.

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WE can reveal the expert panel of judges with the tough task of picking the winners of the second Caring UK Awards in partnership with Clydesdale and Yorkshire Bank.

Professor Martin Green OBE, chief executive of Care England, Nadra Ahmed OBE, executive chairman of the National Care Association, Raj Kapoor, head of training and consultancy at the Alzheimer’s Society, Care Forum Wales chair Mario Kreft MBE and Jane Murphy, professor of nutrition at Bournemouth University, will choose the winners in 21 categories, which will be presented at a glittering ceremony at The Athena in Leicester on December 6.

Awards include Regional Care Home of the Year, Volunteer Team of the Year and Activities Team of the Year.

Other categories include Best Innovation in Care, Best Outdoor Environment and Care Employer of the Year. Full details of the event can be found at www. caringukawards.co.uk Closing date for entries is July 30.

Caring UK editor Dominic Musgrave said: “The standard of entries we have received so far has been fantastic. We’re also delighted that five of the leading lights in the care sector have agreed to take on the unenviable task of picking the winners.”

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CARINGNEWS

Creative energy sweeps through Haven Lodge RESIDENTS at Haven Lodge in Portishead have been delighted by the creative work of staff at the care home.

For the past few weeks senior maintenance officer Paul Bennet and housekeeper Melinda Bogyani have been spying out the home and secretly collecting bric-a-brac and unused item in the home’s storeroom, with the intent of redecorating the bedrooms in thoughtfully- designed themes, such as the ‘Blue Room’ and the ‘Cottage Room’.

The creative duo have spent time searching the home and leaving no stone unturned to find items, materials and unwanted possessions that could be used to give the bedrooms a new lease of life.

Among the items they unearthed were jigsaw puzzles with missing pieces which has been arranged to look like a modern art piece.

The redecorated rooms are the latest manifestation of a wave of creativity that has swept through Haven Lodge.

Staff and residents have unleashed

A birthday cake baked by Zahra Donaldson.

their artistic talents, with the home’s chef Zahra Donaldson, creating cakes resembling flowers that were used to celebrate Mothers’ Day.

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To make birthdays extra special, Zahra also employs her artistic baking ability to prepare cakes to honour the celebrating residents.

In addition to the revamped sleeping quarters, the newly-created sensory room, designed by Liz Tedbury, now houses a live water fountain, which enchants visitors, staff and residents with its spray of water.

Fran Stockwell, home manager, said: “It’s so important to create a comforting and welcoming environment so that residents feel at home.

“Our super staff utilise every object to add a ‘personal touch’ to the residents’ rooms and in doing so, demonstrate their resourcefulness and creativity.

“We want our homes to be as environmentally friendly as possible and the recycling of every-day items reflects this idea.

“We hope the redecorated homes will be a breath of fresh air as the different objects help to recall memories.”

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CARINGNEWS

Provider’s CEO to chair national organisation

Home holds red carpet event to launch its new cinema HANDFORD House care home in Ipswich held a special event to launch a new cinema room for its residents.

The home, which provides residential and nursing care, held a ‘premiere’ night for the new room, with residents invited to the red carpet event to mark the opening of the facility.

A large screen has been added to the home’s activities lounge so residents can enjoy watching films. It has been funded by a donation from Peter Dean, husband of Shirley Dean, who was a resident at the home before she passed away last September..

Peter formally unveiled the screen and a special plaque in memory of Shirley, before residents and staff enjoyed the special evening with

music and champagne.

The cinema screen is just part of a range of activities available for residents at the home, many of whom live with dementia Home manager Mike Parris said: “Our residents told us they really enjoyed watching films, so we wanted to provide them with some lovely facilities to do this.

“Mr Dean generously provided us with a donation towards this in recognition of the care we provided to Shirley, and we are extremely grateful.

“We wanted to provide our residents with some glitz and glamour to mark the occasion so our red carpet premiere night was a great way for us to open this wonderful addition to our activities room.”

LINCOLNSHIRE providers are set to be given a boost after the county’s care association chair was appointed to head up a national organisation.

Melanie Weatherly, CEO of homecare provider Walnut Care, will co-chair the Care Association Alliance alongside Erica Lockhart after being appointed by the body recently. Erica Lockhart is the CEO of Surrey Care Association.

The Care Association Alliance brings together associations from across the country under one umbrella. Its aim is to engage with stakeholders across government departments and give local associations a voice nationally.

Melanie was nominated by four care association chairs in London .

She already represents Lincolnshire on the body as the current chair of the county’s care association.

Melanie said: “I’m thrilled and honoured with this appointment, which will mean good news for Lincolnshire’s care industry.

“I intend to use my experience as a care provider and employer of more than 200 people in the industry to speak up for other providers, not just in Lincolnshire, but across the country.

“There is plenty of work to be done. As an industry, we can achieve so much more by working together, rather than individually.

Melanie Weatherly “In Lincolnshire, we have a healthcare partnership between local authorities, care providers and the NHS to ensure the highest standards are met. I want to guarantee the merits of this approach are highlighted.”

Walnut Care is the largest provider of home care across Lincolnshire.

The family-run company is one of many SMEs providing care services across the UK, a point which Melanie intends to highlight as part of her new role.

Melanie added: “SMEs like Walnut Care are the backbone of the care industry. I want to speak up for the smaller companies delivering care, under sometimes tricky circumstances. Their voices must be heard at the highest level and it’s my job to make sure this happens.”

Melanie will take over from Debbie Le Quesne, chair of the West Midlands Care Association.

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CARINGNEWS

Home Instead celebrates 30th Outstanding rating from CQC

John Lewis treated the staff and customers of Belong Morris Feinmann to an exclusive VIP preview of its upcoming spring and summer collections as part of the care village’s ‘Fashion and Fizz’ event. The state-of-the-art care village in Didsbury was transformed into a catwalk for the day when a team from the Cheadle department store staged a runway show of its latest fashion collections. Luxury skincare specialists Liz Earle also dropping in to give free demonstrations, beauty advice, and sample goody bags to all those in attendance. Following the show, all items presented on the runway were available for purchase.

HOME Instead Senior Care is celebrating reaching a record 30 Outstanding ratings – the first home care provider to do so.

With 190 offices across the UK, the award-winning business has achieved a series of Care Quality Commission firsts since the new inspection system was introduced. This began with its West Lancashire and Chorley office being among the first three adult social care services in England to achieve the pinnacle rating in 2015.

Martin Jones, managing director of Home Instead’s UK network, said: “Being awarded our 30th CQC Outstanding is something we’re incredibly proud of and is a significant milestone. Our achievements over the last three years demonstrate that what we do really is outstanding.

“The strength of our unique model is built on a bespoke approach to the delivery of quality home care. It’s about truly making a difference to the lives of older people.

“We need to be responsive to the needs of our ageing population and I firmly believe that our sector’s mindset should focus on individuals’ needs and delivery of positive outcomes, rather than tasks.”

Its compassionate approach to home care also secured the first double Outstanding home care provider accolade in London, which

Home Instead franchisees Andrew and Kathryn Erskine with their team. inspector of adult social care, said: was achieved by the Wimbledon and “I would like to applaud everyone at Kingston office earlier this year.

The latest Home Instead office to Home Instead on all of the hard work and determination that sits behind receive the highest possible rating by this tremendous milestone. the CQC was Liverpool Central and “By ensuring the individual needs of North, which the CQC inspectors those people they look after are at the described as ‘exceptionally caring’ heart of all they do, supporting and and was opened by Kathryn and Andrew Erskine in 2011. valuing their staff to do the best job they can and continually striving to The couple originally met when go the extra mile; this provider is truly working in the music industry, with making the ‘Mum Test’ real.

Kathryn achieving a platinum selling “Through CQC’s quality ratings, record before focusing on work as we will continue to celebrate the very an education consultant and more best services we see in order to show recently entering the home care great care can be done and to help sector together. others improve too.”

Andrea Sutcliffe, CQC’s chief

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CARINGNEWS

Ian Trenholm

CQC reveals its chief executive IAN Trenholm has been appointed as CQC’s new chief executive and will take over the role from Sir David Behan when he leaves in July.

Ian has been chief executive of NHS Blood and Transplant since 2014.

He said: “I look forward to working with the CQC team to build on the strong foundations already in place, creating innovative methods of assuring safe and effective care for all.”

Having started his career in the police service, his previous roles include chief operating officer at the Department of Environment Food and Rural Affairs and chief executive of the Royal Borough of Windsor and Maidenhead.

His appointment was made by the non-executive members of CQC’s Board following open competition.

Residents to benefit from music and arts partner A SOUTH coast care home provider has created the dedicated role of music and arts partner to help improve residents’ wellbeing and quality of life.

Professional musician, teacher and music-in-healthcare practitioner Fiona Pritchard is working across Colten Care’s 20 nursing homes including its five dementia-specific care settings.

A key part of her role is to stimulate residents’ creativity and imagination through singing, playing music, drama, poetry, storytelling, dance and active listening.

Fiona said: “I am introducing arts based approaches into everyday care and offering individualised interactions with residents based on an arts activity of interest.

“I will use creative interventions to offer people living with dementia an alternative means to express how they feel and challenge how their diagnosis is perceived.

“I will also enable residents to access the arts activities that are taking place in their local community.”

Two community projects already identified are Reawakening Dance at Pavilion Dance South West in Bournemouth and Dance for Parkinson’s at the Forest Arts Centre in New Milton, Hampshire.

Music and arts partner Fiona Pritchard working with a participant at a Dance for Parkinson’s session at the Forest Arts Centre in New Milton, Hampshire.

After studying at the Guildhall School of Music and Drama, Fiona performed with the Royal Scottish National Orchestra, English National Ballet and the Scottish Opera Orchestra. She has been teaching music at Ringwood School in Hampshire for 25 years and writes and arranges music and songs for the BBC, ITV, the Letterland phonics teaching approach, the pre-school music education company Monkey Music and the music publisher Warwick Music Fiona has trained in Neurologic

Do you provide care after death for your patients?

Music Therapy and is currently studying for a master’s degree in Dementia Studies with Arts and Activities at Bradford University.

She has worked with Colten Care since 2014 in roles including customer services and companionship.

Fiona is one of the musicians running the BUDDY orchestra, a community project founded by Bournemouth University for people with dementia and their carers.

She said: “I am keen to work in partnership with the Colten Care home teams to develop and enhance the music and arts practised across the group. I hope to increase the sense of wellbeing for our residents and enrich their experience of staying in a care home.”

Tim Wookey, Colten Care’s director of companionship, added: “Fiona will work closely with our home managers and clinical, care and companionship teams to meet those residents who will benefit best from her input.

“For those living with dementia, Fiona and our Admiral Nurse Kay Gibson will design and implement person-centred interactions.

“Fiona will also set up a regular opportunity for residents, relatives and people in the community to engage in such activities as a music café.”

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CARINGNEWS

Abbotswood Court in Romsey regularly hosts dementia information sessions.

Champions raise awareness of dementia in community LUXURY care home and retirement development Abbotswood Court is encouraging others to make a positive difference to the lives of those living with dementia in Romsey.

Open to the public, they host regular sessions which give attendees information about the personal impact of dementia, and what they can do to help. Currently, there are 850,000 people with dementia in the UK, with numbers set to rise to over one million by 2025.

A voluntary member of the Alzheimer’s Society’s Dementia Friends Champion programme, Debbie Holmes, the home’s admissions advisor at Abbotswood Court, has been delivering the free information sessions.

Held on the last Friday of the month, she utilises her experiences from working in a care home to help local people understand what it’s like to live with dementia and the actions they can take to support people in the

community.

She also arranges further sessions for individuals, local companies and organisations who want to find out more about supporting dementia sufferers.

Debbie said: “We know there are lots of ways for us to help people with dementia live full and happy lives. As a Dementia Friends Champion I feel privileged to be spreading awareness in the Romsey community in a way that will support local people living with dementia.’’

Alongside their Dementia Friends sessions, Abbotswood Court hosts a regular Forget Me Not Café. This provides a relaxed environment for local people to meet the team who chat, give guidance, information and signpost other support groups in the area. It also provides opportunities for people to meet relatives of residents who have experienced the concerns of a loved one with dementia and chat over tea or coffee.

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CARINGNEWS

War Veteran receives France’s top honour

Cocktails and cabaret on board Nightingale House ‘cruise ship’ RESIDENTS of Nightingale House care home in South London enjoyed a Cocktails and Cabaret evening, as Create Cocktails’ talented bar-tender entertained them with expertlycrafted bespoke cocktails.

Inspired by the opening of Apples and Honey Nightingale nursery, the UK’s first nursery located on a care home site, Dan Wilks, the director of Create Cocktails in Balham, approached the home with a unique opportunity.

Together with actors Laurel Lefkow and Simon Shatzberger, who regularly lead drama discussions for the residents, musician Matthew Lucas

and singer Larissa Murray joined with the Create Cocktails team to entertain the residents with play readings, drinks, songs and music.

One resident remarked that she felt as if she was on a cruise.

Jacqui Beyer, activities team leader at Nightingale House, said: “It was such an amazing event, with a special atmosphere as residents thoroughly enjoyed the entertainment, drinks and the wonderful company of all involved.

“We laughed, talked and danced; no-one would think this is what one would get up to in a care home – we were living.”

A 94-year-old Linlithgow pensioner has been awarded one of the highest military honours by the French government.

Thomas Gilmour, who served as a Commando during the Second World War, has been given the rank of Chevalier in “l’Ordre national de la Légion d’Honneur”, which translates as The National Order of the Legion of Honour, in recognition of the part he played in liberating France in 1944.

However Thomas, who has been a tenant at Bield’s Brae Court since 1993, has managed to keep news of his honour under wraps for more than six months.

Only recently has he shared the news about his achievement.

Rena Kirton-Vaughan, manager at Brae Court, said: “I only found out recently about Mr Gilmour’s honour through his daughter.

“He is a very private person and has even kept the medal hidden away in a box.

“I don’t think many people at the development know of his achievement or the role that he played as a Commando during World War II. “Last year he was invited down south to a ceremony to receive his medal, however he wasn’t well enough to attend.

“He was understandably disappointed that he could not receive his honour in person.

“I know that his family are extremely proud of him, as are all the team at Brae Court in Linlithgow.”

Established in 1802 by Napoleon Bonaparte, “l’Ordre national de la Légion d’Honneur” is the highest order of French merit.

The medal is usually awarded to French citizens, however foreign nationals who have served or dramatically contributed to France may also be honoured.

Speaking of his achievement, Thomas said: “It is truly an honour to receive the medal from the French government and to be given the rank of Chevalier.

“I was only a young man of about 20 years old during my time in France.

It seems like such a long time ago but the memory of it all does stay with you.”

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CARINGCARE HOME OPEN DAY A world flag making workshop at a Chesterfield care home gained an extra hand when local MP Toby Perkins dropped in.

He joined residents at Springbank House Care Home as they prepared for National Care Home Open Day. The home had been making flags of countries visited by Queen Elizabeth II during her reign. The Queen has paid official visits to more than 120 countries with over 270 foreign trips since ascending the throne in 1952. Mr Perkins contributed the Estonian flag, which was be put on display with residents’ creations for the event.

Toby is pictured with Springbank House Care Home manager Karen Busby.

Hartford Care celebrated Care Home Open Day with residents, staff, relatives and family carers plus guests who visited the operators 14 facilities. Homes created a day of fun and celebration to enjoy the theme: ‘connecting communities’. The array of activities included cooking demonstrations, live music performances, afternoon tea, horse and carriage rides, a fashion show, a nostalgia room and animal visitors from Zoolab. Homes also acknowledged the 100th anniversary of the RAF and also toasted the Queen’s 100th. Over £300 was raised for The Care Workers Charity.

A wide range of activities took place at all of Borough Care’s 11 homes for older people in Stockport as part of Care Home Open Day. Borough Care put on lots of different events and activities to encourage families, friends and members of the community to go along to one of its homes and get involved. As Care Home Open Day coincided with the Queen’s birthday, some of the homes hosted royal themed tea parties and garden parties. There was also a special performance from Borough Care’s intergenerational choir and a visit from an animal therapy group.

Silverdale resident Derek Wallwork is pictured with Borough Care employees Lisa Newall and Katie Darby.

Antiquary residents, staff and visitors had an extra special treat at their National Care Home Open Day when local fish merchant, Stuart Scott, brought his Smokie Barrel along as part of the Beach Themed event. Stuart explained the process of smoking fish to a fascinated audience, while setting up his barrel and preparing the fish. The smell from the smoking fish was amazing and wafted outside and inside the home making everyone very hungry. While the kids enjoyed lots of beach-themed games and fun activities, the adults were free to relax with their delicious Smokies and a tipple or two from the trolley bar.

Residents at Sanctuary Care homes across the country donned their finest frocks and handmade crowns for a regal themed Care Home Open Day. There were high tea parties galore to celebrate both Care Home Open Day and The Queen’s 92nd birthday. Care Home Open Day came as a double celebration for Sanctuary Care, which is marking its 20-year anniversary of delivering care to its residents.

Eccleshare Court Nursing and Care Home in Lincoln welcomed a team from Lincolnshire Fire and Rescue, as well as families and members of the local community, to celebrate Care Home Open Day. Local musicians ‘Over the Hill’ entertained residents and families as part of the event.

The home acts as a community hub, with regular visits from local nursery children and many other groups.

SheffCare celebrated Care Home Open Day with various events at its 10 sites across the city.

Warrington’s Deputy Mayor, Councillor Karen Mundry, was among those in attendance to mark National Care Home Open Day when the Belong care village invited the community to a day of tours, arts and crafts, live entertainment and celebrations.

While meeting the customers, staff and visitors, Councillor Mundry also joined in with the birthday celebrations of Sam Clark, a resident of Belong Warrington who decided to move in permanently after attending an Experience Day at the care village two-and-a-half years ago.

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CARINGNEWS

GDPR – is data the new oil?

By Rob Collyer

DATA is a valuable resource, today we find ourselves in a data rush just like the oil and gold rushes before it.

The 1900s were all about drilling for oil and natural gas whereas the last decade has been all about mining data.

Your personal information, your likes and dislikes, your behaviours and even your habits are being mined through digital channels such as social media, store cards, travel systems, even down to the websites you visit and what you purchase online.

Enterprises around the world have realised the value of data.

New algorithms are being created to search this data for patterns, trends and hidden nuances to understand how better they can understand you and ultimately how better to sell to you.

So, before we tick those boxes to say “yes, you can use my data” we should all understand what is being collected and for what purpose and only give consent if we agree – you can say no!

Europe’s new General Data Protection Regulation comes into effect in the UK and throughout Europe on May 25.

It is the largest shake-up of data and privacy laws since 1998, so in a world that is relying more and more on data as a commodity, it is a very welcomed change.

In my opinion the GDPR is a

required to be clear about what personal information is held, what they do or plan to do with it, how they store it and why they need it and if they share it. This ultimately means that individuals have much more knowledge about how much of their personal information is held within businesses.

3. Data security – With data breaches in the headlines daily, the GDPR will ensure businesses adopt better policies and practices for managing your customers’ and employees’ data.

Rob Collyer fantastic step in the right direction to making our information and data more secure and safer.

Below are some reasons why: 1. Explicit consent – GDPR requires businesses to ensure that their customers provide explicit consent for the use of their data, business now have to be specific and granular so that consent is gained for separate things, it’s no longer enough for vague or blanket consent statements.

2. Privacy notices – Businesses are

4. Data reduction – As businesses review what can be deleted and what must be retained for compliance purposes, the data they hold should inevitably reduce.

At The Orders of St John Care Trust we have been working hard to update our processes and working practices to ensure we can continue to keep data safe and secure.

We see this as an opportunity to review what we are doing and how we do it.

We will only collect the information we need to give the best support to our residents.

Every day we put our residents first, ensuring they are cared for and looked after, and this is exactly how we feel about their data, too. n Rob Collyer is the chief technology officer at The Orders of St John Care Trust.

State-of-the-art care village operator Belong has strengthened its executive with the appointment of NHS England’s former head of nursing strategy and commissioning, Stacey McCann, to the post of chief operating officer. Satcey, who was most recently responsible for the implementation of NHS England’s national nursing, midwifery and care staff framework, ‘Leading Change, Adding Value’, joins Belong following an NHS career spanning 36 years.

She adds significant national health sector experience to Belong’s senior management team at a time of substantial planned expansion for the Cheshire headquartered care provider, which has pioneered in the field of dementia care for over a decade.

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CARINGNEWS

Intergenerational learning improves lives of residents

Bill and Bob set off on the road.

Bill’s bike wish come true BURNWORTHY House organised a special surprise for one of its residents, Bill Ambrose.

Great grandfather and founder member of the Ilminster Lions, Bill is an avid biker and spent his younger years biking across Europe with his wife.

After discovering a photograph album with images of Bill and his bikes, Claire Hickey, who works at Burnworthy House, set to work arranging a special surprise.

She contacted Bob Cooper of Langport Bike Night group and asked if he would be able to assist with

getting Bill back on the road.

Joined by his family, Bill was greeted by a motorbike and sidecar, and couldn’t believe his ears when he heard that he would be going for a ride. With a bike escort of Bill’s son in front and biker friend, Colin, riding behind, Bill was safely smiling away in the sidecar as Bob Cooper took to the road.

Jaine Thorne, activities co-ordinator at Burnworthy House said: “It was a magical moment for everyone. The morning was very emotional and will be a wonderful memory for Bill and his family.”

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A NEW intergenerational scheme has been launched in a bid to improve the emotional and physical wellbeing of care home residents and youngsters, while also teaching them a second language.

The new programme, run by children’s language learning franchise Kidslingo, is called Kidslingo Together and sees care home residents and children in early years settings learn French or Spanish together.

It aims to improve emotional and physical wellbeing for everyone and encourages interaction between generations by using an exciting mixture of music, games, Makaton, role-play, drama and storytelling.

Kidslingo founder and CEO, Anna Neville, said: “We know that activities form a key part of a resident’s care plan and that picking engaging, fun and beneficial things to do can be a difficult task. By launching Kidslingo Together, we hope to offer something original and exciting that also has proven medical and emotional benefits.

“It’s well documented that learning a foreign language can stave off or slow down the progression of

dementia. What’s more, increasing social interaction can help tackle loneliness and isolation – key sector considerations.

“It isn’t just about learning a new language – it’s also about learning through the generations and about caring for each other, whatever your age.

“This is the kind of thing that really has the power to change society and create a real community feel.

“During the sessions, the residents offer the children a certain wisdom and knowledge that they don’t get elsewhere. The kids also learn to be more open-minded and patient, while getting a sense of history and perspective.”

So far, Kidslingo Together has been making waves across locations like Kent, West Kilbride and Fylde Coast and continues to gain traction.

After hearing about its success, an increasing number of parents, care homes and early years settings are signing up to take part.

As part of the scheme, whole nursery classes can attend a residential home, or members of the community can sign up to sessions.

Two long-serving members of staff at Marion Lauder House in Manchester were presented with vouchers and flowers to mark their 25 years’ service.

Angela Simpson and Karen Guerrieria were presented with their gifts by managing director Martin Clark and operations director Paula Clark.

Paula to take on challenge PATCHAM care home in Brighton is supporting its activities co-ordinator, Paula Grout, who is taking on a daring zip wire challenge to raise money for the charity Blind Veterans UK. Paula will take part in the event at the Blind Veterans Centre in Ovingdean. It coincides with the building’s 80th birthday, which the charity is also celebrating this year.

Paula will be one of approximately 50 people who will take on the challenge, jumping from the zip wire’s peak of 120 feet.

She has already raised £255 for the charity from friends, family, and residents and visitors to the home.

Paula said: “My father-in-law has

worked with Blind Veterans UK for a long time as an archery coach, and my family has helped out at fundraisers in the past.

“When he suggested I take part in this event, I thought it was a fantastic opportunity to do something exciting and raise money for such a good cause.

“It’s the first time I’ve done anything like this, so I’m a little bit nervous, but everyone at Patcham has been incredibly supportive and encouraging. Blind Veterans UK works with a lot of older people, as I do at the home, so the charity has a special place in my heart.

“I’m delighted to be raising money for it.”

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CARINGRESIDENT SAFETY AND WELLBEING

Group’s dementia champion is finalist in national awards THE woman behind Balhousie Care Group’s innovative dementia practices has been recognised with a national award shortlisting.

Yvonne Manson, dementia nurse consultant with the Perth-based care home group, is a finalist in the RCNi Nurse Awards, which celebrate excellence in nursing care throughout the UK. Yvonne, who is shortlisted in the leadership category, has headed up a host of dementia initiatives throughout the group’s 25 care homes in Scotland.

With a focus on collaboration between staff and residents, these have included memory boxes, themed interior décor, multi-sensory therapy and virtual reality headsets, all to encourage reminiscence as well as family time and personal space.

Yvonne also leads Balhousie Care’s Dementia Ambassador programme in which at least two staff members in every care home are active ambassadors for dementia practices, meeting regularly to share ideas and learn new techniques.

Yvonne, a finalist among almost 800 entries, has worked in care homes for 23 years and is a fierce advocate for innovation in the sector.

She regularly shares her ideas on dementia nursing at national events and conferences, the latest being the 10th annual Scottish Caring and Dementia Congress in Edinburgh recently.

Yvonne said: “I’ve been fortunate to

Training consultant Chris May welcomes recruits.

New recruits welcomed to training academy Yvonne Manson have worked in this sector for more than two decades and to have learned from some of the best.

“It’s exciting to get recognition for all Balhousie Care Group’s hard work with the dementia program.

“The staff here inspire me every day with their dedication, and to see others gaining confidence and progressing our ideas is so gratifying.”

The awards ceremony takes place in London on July 4.

This is the third award shortlisting for Balhousie Care Group’s dementia programme.

It has been shortlisted in two Scottish Social Services Awards for its work in addressing dementia.

RAPPORT Housing & Care welcomed staff members from across the organisation to its in-house training centre, ACE, The Academy: Centre of Excellence.

Keen to kick start their training and boost their careers, staff from across the organisation’s care homes, supported homes and extra care housing schemes joined head office staff at the Cuxton offices to enrol and find out more about what the academy would have in store for them over the next year.

The Academy: Centre of Excellence follows on from a successful 2016 training programme, which saw several members of staff come together to earn qualifications, resulting in many progressing to senior positions and some to deputy

or manager roles.

Some of this year’s recruits are former members, returning once again to boost their career and take on the next level qualification.

Katrina Levett, director of operations at Rapport Housing & Care, said: “We are delighted to be able to offer our staff not just a job but the opportunity to learn more and develop a fulfilling progressive career. We already have several success stories from former members and we are looking forward to creating many more over the next year of the programme.”

Once enrolled on the programme, staff are supported in developing their personal growth while also gaining an accredited qualification in Leadership and Management.

21

22

CARINGRESIDENT SAFETY AND WELLBEING With the long-awaited social care green paper on care and support for older people planned for release this summer, in a two-part series, Tim Barclay CEO of Appello, explores what the integration of health and social care for the older population means, how it will be funded, and if technology could really solve the funding gap.

Funding the care of the elderly – who really pays the price?

IN the 2017 March budget it was announced that the Government would be producing a green paper on social care1 which would be released in the summer of 2018, The purpose of this paper was to allow a public consultation on social care costs, and in the Government’s own words “ensure that the care and support system is sustainable in the long term”.

With the promise of seven key principles designed to jump start a debate with the public on social care funding, and the deadline for the delivery of this paper fast approaching, questions on care and finance are being raised.

We still do not yet know how the newly re-formed Department of Health and Social Care2 will arrange its funding pools, but there is no doubt that health and social care secretary, Jeremy Hunt, will need to find a significant amount of

Tim Barclay funding to relieve current, and future pressures – with some estimates at around £2.5bn by 2019-20 for social care and a further £30bn by 2020/21 for the NHS. It’s worth keeping those figures in mind when you also consider our ageing population – the number of people aged 85+ in England has increased by almost a third over the last decade and will more than double

over the next two decades.

The formation of a combined health and social care department is the clearest sign yet, that the Government is committed to an integrated health and social care service – but talk to most at the coal face of health, care and housing for older people and you will find that the reality is slightly different.

Recently, we hosted a panel discussion with representatives from the Better Care Support team, the Association of Directors of Adult Social Services, Mears Group, Housing & Care 21 and Independent Age. The discussion asked how, we as a combined ecosystem responsible for the care and support of older people, will tackle the challenges ahead and make sure older people do not fall through the gaps between departments and funding pots.

Is the integration of health and care really happening?

There is still much confusion over who funds services, and where to turn for health and social care when it’s needed.

This is a view echoed by Alan Mears, chief executive of Mears Group, whose care teams provide support to around 300,000 people a year.

“There is still so much ambiguity around what integrated health and care actually means. Are we integrating services, data, technology or organisational structures? There seems to be a real lack of joined up thinking and good examples of integration across the sectors that can be scaled.

“How can you draw a line between people receiving a health service or social care? We should not be having a debate about funding or who pays.

Does it matter if this an NHS or social care bath? These services should be

integrated with funding coming from the same pot.”

Margaret Willcox, the president of the Association of Directors of Adult Social Services held similar views: “The fundamental problem between health and social care is the funding.

Access to healthcare, through the NHS, is on the whole universal, but adult social care is funded through eligibility criteria. Indeed, changes to self-funded care now means those with more than £23,250 in capital are required to pay the full cost of residential care, so people will pay for their own care as they age.

“When you add in housing to the other two funding streams it becomes even more complex because social housing has its own eligibility criteria. Some of our predecessors have concentrated on integrating structures, but that is almost impossible; what you actually need to do is integrate practice.”

I wholeheartedly agree with the original reasons the Government pushed for integration – that we need to put the individual at the heart of the care pathway. What I believe is missing is a decision-based metric that genuinely finds money from available resources irrespective of where that might be. At present, there seems to be little proven practice of a system that can arbitrate across those funding pots. There is great anticipation regarding whether the social care green paper will tackle these issues. n In the next part of this series, I will look at areas of responsibility for the funding of integrated health and care, and explore how new independent living technology could plug those gaps.

1. https://researchbriefings.parliament.uk/ ResearchBriefing/Summary/CBP-8002 2. http://www.bbc.co.uk/news/health-42663223

CARINGRESIDENT SAFETY AND WELLBEING

23

Riversway leads the way for innovation project A GROUP of university students spent time at Riversway Nursing Home in Bristol as part of a project to tackle some of the care sector’s biggest challenges.

The group, from Cardiff Metropolitan University, is competing in the Care Innovation Challenge, a national competition set up to kickstart new ideas and solutions for the sector.

The challenge invites students from a range of disciplines to look at various issues facing the industry and ways they can be tackled.

It was established by high profile sector figures including Alex Ramamurthy, CEO of the Care Workers Charity, and Ben Allen, founder of Oomph! Wellness.

The team from Cardiff, including students Olly Webb, Verity Moorehouse and Alex Whelan, are all studying for an MSc in Product Design, and are looking to tackle the challenges of staff retention in the care sector.

They have designed a mentoring app – a project known as Blossom – for the care sector to make the process easier to manage, along with offering guidance and daily motivation and feedback tools.

Research shows that mentoring is a tool which results in new members of staff feeling more connected to the sector they work in and less likely to leave within the first 12 months. The

Helen Ibottson with her award (second from left) with Roy Young (left), managing director of Silver Healthcare, Andrew Selwood (right), the home’s manager and the Lord Mayor of Sheffield, Councillor Anne Murphy.

Jan Wilkins, director of operations at Riversway Nursing Home idea has also been presented to the National Care Forum conference to showcase a solution for streamlined mentoring.

Jan Wilkins, director of operations at Riversway, said: “The Care Innovation Challenge is set to come up with some really interesting concepts for how the care sector can develop in the future and it was great to meet with the students to hear their ideas.

“We’ve found ourselves that mentoring really helps cement the relationships between staff and the home and we were only too happy to hear what the students had to say and give our feedback.

“We wish them the best of luck in developing the app and look forward to hearing more about it in future.”

Mayor awards ‘a true role model for care industry’ A SHEFFIELD care worker that once performed life-saving CPR on a resident has been personally thanked by the city’s Lord Mayor for her exemplary 22 years service at Rosebank Nursing Home in S4.

Helen Ibottson was full of emotion at the surprise visit by Councillor Anne Murphy, who dropped in to present her outstanding achievement award in front of the manager Andrew Selwood, staff members and Roy Young, managing director of citybased Silver Healthcare that operates the home.

The care worker has become a role model within the organisation for her attention to detail, exemplary care

and positive attitude.

Helen is leaving the industry to set up in business with her sister.

Roy said: “Helen has held an exemplary record over 22 years with excellent attendance, spotless disciplinary record and numerous health and social care accreditations.

She won our employee of the year award in 2002 and has been a consistent winner of the employee of the month.

“The door is always open if she fancies coming back.”

Rosebank is one of two specialist dementia homes operated by Silver Healthcare. They also run Fulwood Nursing Home.

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24

CARINGRESIDENT SAFETY AND WELLBEING Advertiser’s announcement

Company receives award for medicine storage solution QED Scientific received the 2018 Biotechnology Award for the development of a storage cabinet that operates between +15°C and +25°C. The cabinet’s purpose is to store pharmaceuticals under Controlled Room Temperature conditions (CRT), ensuring a complete temperature managed environment.

Storing medicines below 25°C (as per manufacture labels) during a heat wave can prove difficult if the storeroom or area where they are kept exceeds 25°C and we found that many healthcare providers struggle to maintain temperatures within this guideline, not only during the summer months but in any department where there are hot spots such as where the storeroom is adjacent to a kitchen or boiler room.

Care homes for instance generally rely on room thermometers to log daily temperatures of the store room where 25°C meds are kept.

This method is precautionary rather than preventative as visual readouts will merely alert staff to temperature spikes and often with no adequate solution.

The CRT cabinet takes the hassle and worry out of dealing with temperature excursions as well as ensuring the safety and efficacy of these medicines.

They are an ideal cost-effective solution for care homes that

don’t want the expense of air conditioning, yet struggle to maintain recommended storage temperature for non-refrigerated medicines.

Residents at nursing and care homes depend on vital medicines that are safe to use, with no loss to their potency and efficacy.

Staff are faced with the responsibility of ensuring that they are stored within the manufacturers’ guidelines. QED Scientific, dedicated to temperature management solutions, recognised this problem.

We have a wide range of CRT cabinets available, capacities range from 30 litres upwards, as well as catering for ‘controlled drugs’, CRTCD cabinets.

Youngsters help residents pimp their zimmers

RESIDENTS at a Wrexham care home have pimped up their zimmer frames – with the help of some creative schoolchildren.

The decorations have been used to brighten up the steel walking frames for the older people living at Hillbury House.

The care home has nurtured a strong relationship with the pupils from Ysgol Bodhyfryd, who added the wow factor to the frames as part of an innovative workshop.

As well as being a fun, inventive challenge for pupils to exercise their research, design and crafts skills, the project has a serious goal, said operator Pendine Park’s artist in residence Sarah Edwards.

She added: “National figures show the risks of falls in care homes is reduced by 60 per cent through the good use of zimmer frames. Each person who requires a frame has it individually measured to suit their own height.

“But of course in large a facility like Hillbury with so many zimmer devices under one roof it is quite easy for residents to mistake theirs for someone else’s.

“That’s what inspired us to come up with the idea of customising each zimmer so it is immediately recognisable by its owner.”

Ysgol Bodhyfryd pupils were thrilled to be asked to help out and donned their thinking caps to produce some unique designs.

Over the course of three oncea-week sessions they worked in pairs, with each pair assigned to a different resident who they first interviewed about their likes and dislikes, former careers, hobbies, families and social lives outside of Hillbury. Their findings were then used as the basis for drawing up a decorative design template for pimping up each resident’s zimmer frame in a different style.

Hillbury House manager Cindy Clutton added: “This project has been a real joy because it has brought two different generations to do something that is fun but that also has a practical purpose.

“We value the intergenerational work with Ygsol Bodhyfryd and it is an important part of our work in building links with the community we serve.”

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Edinburgh care home to have in-house gym and physiotherapy Tenants serve up thanks to installation team TENANTS at a retirement housing development in Stenhousemuir have hosted a lunch to thank the installation team who fitted their new shower rooms.

The lunch at Bield’s Robertson Court was a thank you from tenants to the Response Building Maintenance Ltd team who replaced their original bathrooms with new accessible shower facilities.

The new rooms, which took three months to plan, programme and install, were completed in February.

Each installation took three days, from beginning to end, and tenants were offered a wide range of finish and colour options to choose from.

Sam MacKenzie, property operations manager at Bield, said: “The bathroom replacement project was carried out as part of our annual programme of works.

“The process started in November when we held a tenant’s meeting, chaired by our technical officer.

“We discussed how long the project would take, answered any questions and showed people the range of finishes which would be available for them to choose from.

“We have recently reviewed our specification to provide a more up to date, contemporary design and always consult tenants in advance regarding their choice preferences.”

EDINBURGH’S newest care home is to have a state-of-the-art gym to give its residents access to unrivalled health and fitness support, including innovative fall prevention classes.

Due to open this summer, Cramond Residence has announced an exclusive physiotherapy partnership with Balanced Edinburgh, which specialises in functional rehabilitation and fall prevention to help older people become more independent.

After joining Cramond Residence, each resident will be given a thorough, initial assessment which the physiotherapists will use to create a bespoke care plan.

Plans will be tailored to an individual’s physical fitness, care needs and personal desired outcomes and may include exercise, massage, moving support or fall prevention classes. Residents will then be reassessed every six months to ensure their needs are being fully met.

Cramond Residence will also have a supervised gym, specially designed and equipped to rehabilitate older people and a private, comfortable treatment room for the physiotherapy, massage, podiatry and complementary therapies.

Eileen Gray, general manager at Cramond Residence, said: “We are committed to delivering the highest standard of care which is why we have partnered exclusively with Balanced, who have a reputation for excellence and results.

“We want our residents to feel happy and independent and to live as active and fulfilling lives as possible.

“The physiotherapy services will be a hugely important part of this and will ensure each resident receives the healthcare they require from the comfort of their own home.”

Balanced is led by chartered physiotherapist Judith Paterson.

Advertiser’s announcement

Food businesses urged to look for the Lion

FOLLOWING the recall of more than 200 million eggs in the US over Salmonella fears, the British Egg Industry Council is reminding retailers, food manufacturers and caterers in the UK that they should safeguard their customers by specifying British Lion eggs.

The recall reinforces the need for robust food safety standards, such as those delivered by the British Lion Quality Code of Practice.

The 700 points contained in the British Lion Code ensure that the eggs produced meet the highest standards of food safety.

Andrew Joret, British Egg Industry Council chairman, said: “The Food Standards Agency highlighted that, because of the suite of food safety measures contained in the Code of Practice, British Lion eggs are safe for vulnerable groups to eat runny – advice that only applies to British Lion eggs.

“Food businesses therefore need to ensure that they are specifying the British Lion mark to meet their due diligence requirements, and then everyone, including care home residents, can enjoy their eggs runny.”

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28

CARINGRESIDENT SAFETY AND WELLBEING The Courtyard Centre for the Arts – the country’s first dementia friendly theatre – has taken its art forms (and mission to promote inclusion) to new levels and new audiences in care homes across the world. Caring UK visited a drama project called Play Your Part .

The power of the moment IT can be hard for families to find joy in the moment when their loved one doesn’t even remember them, let alone recall memories they want to share.

But at Holmer Court in Herefordshire the room is filled with joy and laughter, lots of it and very loud.

Inside the residents have been on a trip to the seaside, circus, river and racecourse.

They’ve been taken on journeys (without hardly leaving their seat) by an artist called Toni Cook and the home’s activities coordinators Sue Flynn and Becky Webber-James.

And now they’re back, and there is such joy in the moment, and in the experience they’ve just had.

“We found it hard to think how drama could work here either,” said Sue .

“I thought about our residents, all in different stages of dementia, and all acting differently from one day to the next, and I wondered how will drama work?”

But then Sue watched something happen when Toni came in and started to take the residents on journeys of delight over a 10-week programme.

“The key skill she taught us was recognising that our residents, while unable to recall things from the past easily, have so much imagination and you can take them places with it, wonderful places,” added Sue. “They might not remember the experience the next day, but those hours are very special, and they bring a joy that lasts, for them, for us, for their families.”

Toni was recruited and mentored

by Hereford’s Courtyard Centre for the Art’s Creative Ageing team, drama being just one of many art forms they’ve been using in care homes.

In what Toni describes as a liberating discovery of how she use her artistic practise with older people, she was encouraged to move out of her comfort zones of a plan or a script and to encourage participation through drama in and for the moment, focusing on what residents can do rather than what they can’t.

She said: “Each week we have a different theme, but it’s not about reminiscence.

“It’s about going to new places using images and poetry and actions to stimulate responses [one lady is acting out a tight rope walker with her fingers on a piece of string while

music plays] and to have fun.

“You never know where the residents will go with the ideas – and they lead you as much as you lead them. I love this work.”

Toni also loves the way the home embraces the way of working – for example serving trays of 99 ice-cream cones to add to the atmosphere when the residents were acting out a journey to the seaside.

“What is delightful, too, is to see the pleasure this gives residents’ family and friends,” she added.

“They were initially so taken back by the active participation of their mum or dad, sibling or friend.

“Care homes offer wonderful therapies, but often it’s about doing something for a person, who receives with pleasure but in a passive way – nailcare or music concerts, that kind of thing.

“But this way of working recognises and celebrates just how much men and women with dementia have to give.

“There is heaps of untapped energy in here, and using it – promoting engagement – is proving so therapeutic.”

The Courtyard, which mentored Toni on this project, was the first

theatre to be listed dementia friendly in the UK (the multi-venue setting now hosts dementia friendly theatre and film screenings, as well as dance, music and arts workshops) but their programme has reached thousands more in care homes around the county by working with artists like Toni: dancers, poets, musicians, drummers, photographers, painters, quilters and more..

“Central to the programme is the chance residents have to choose how they get involved, and to collaborate in a failure-free arena that not only brings joy, but brings them together with others,” said Penny Allen, who heads up the Creative Ageing project.

As the programme has developed, Penny’s team has mapped out and shared the variety of additional benefits (from balance and mobility to social interaction and wellbeing).

It’s been so successful it has inspired projects here and abroad (including for example Age UK’s cARTrefu programme in Wales) and the team has been supported by the Arts Council England and The Baring Foundation to expand the model, working with mentors and care homes in other parts of the United Kingdom.

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Care management and scheduling software RosterPlus now available RosterPlus has launched into the UK care provider market.

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In addition, RosterPlus allows providers to manage their workforce with detailed care worker records.

The system includes the ability to manage staff expenses, absences, appraisals, training requirement, qualification and payroll.

CM2000 will be exhibiting RosterPlus at Health+Care on stand E20. www.roster.plus

B66

Beaucare Medical Ltd BEAUCARE established since 1992, supply the full range of medical, nursing, hygiene supplies and capital equipment to the care home and healthcare sectors nationally. We have a dedicated in-house service department, which undertakes the servicing of care home equipment at competitive rates, such as electric profiling nursing beds, patient lifting hoists and slings.

QCS QCS is the leading compliance management system for the Care sector. Our service provides over 42,000 Care, Dental and Medical professionals with access to the most comprehensive set of customised policies, procedures and compliance toolkits.

Over 2,300 dedicated pages of guidance are reviewed and updated regularly in line with legislative and regulatory requirements by our team of leading industry experts. Instant updates are delivered digitally, 24/7, directly to our customers via the online system and QCS App.

Courtney Thorne COURTNEY Thorne is proud to be a leading innovator in the UK’s wireless nurse call industry. SMART high-quality UK manufactured technology coupled with class-leading support is trusted by well-known care homes, NHS Trusts and private hospitals. The SMART nurse call system is designed to help with service improvements and operating cost savings. We provide data into the hands of decisionmakers to aid them in monitoring and improving resident safety and staff activity which also acts as an audit tool.

D20

B28

B26

everyLIFE Technologies THE PASSsystem care management platform from everyLIFE, is driving up care quality while also meeting corporate and regulatory obligations, including GDPR compliance.

In this year’s presentation ‘Risky Business’, everyLIFE’s chief information and compliance Officer, Taffy Gatawa, former associate director for quality and assurance within the NHS, focuses on how care providers can demonstrate quality of care, achieve regulatory compliance and improve business processes. www.everylifetechnologies.com

D10

35

CARINGNEWS

ExCeL London to host Europe’s largest event dedicated to building a better future for care HEALTH+CARE 2018 on June 27 and 28 will welcome thousands of care business owners, directors and managers all wanting to find solutions to their challenges and learn how the long-term integrated healthcare plans will affect the care they provide.

Health+Care is unique because it gives senior professionals from the health and care sector the opportunity to come together to network, collaborate and share learning.

This year thousands will attend to gain access to content, products and services that will help them: n Achieve more positive outcomes and improve the quality of their care. n Improve future CQC results and better prepare for inspection. n Develop an agile care service able to adapt to, and make the most of change, whether it be policy or market-based. n Enhance the services they provide through new innovations and technologies. n Drive business efficiency and growth with lessons learnt in presentations and panel discussions by industry leaders and successful care business operators. n Network with leaders from their local CCGs, local authority directors, Trusts and GPs who have new pools of funding they will want to access.

Health+Care gives visitors the opportunity to learn from fellow care providers succeeding with the same

Izzi Seccombe OBE and former minister of state for care and support Norman Lamb are among the speakers at Health+Care 2018. n GDPR – what is it and what does it challenges they face and regulators mean to your care. whose policies impact the service n Improving care – the learning they provide. points from the Government’s New With over 240 sessions in Care Models.

13 theatres full of world class n Market dynamics – how to conference programme, discussions respond to change and raise quality. and tutorials, Health+Care will n Sources of finance for social care help you excel in 2018 and battle businesses – what’s fundable, and any challenge you face and most what’s available? importantly provide better care. n Getting involved in transformation Sessions include: – how STPs and social care can work together. n The future of adult social care. n Improving commissioning – how n Learning from the Government’s can we work together to promote New Care Models programme. sustainability? n Care technological innovation – n What are the hallmarks of using technology to achieve care ‘outstanding’ care? Two case studies. excellence. n Recruitment – reducing n Managing Brexit – how can care recruitment agency spend. businesses plan for leaving the EU.

A hard-hitting programme delivered by the highest calibre of speakers will showcase the latest innovations and expert advice to help tackle the mounting pressure on care businesses whilst providing excellent care for patients and residents.

Over 400 leaders from the sector will be speaking including: n Andrea Sutcliffe CBE, chief inspector of adult social care – CQC. n Norman Lamb, former minister of state for care and support and Liberal Democrat MP for North Norfolk. n Izzi Seccombe OBE, chair of Local Government Association’s Community Wellbeing Board and leader of Warwickshire County Council. n James Sanderson, director of personalised care – NHS England. n Bridget Warr, CEO – UKHCA. n Scott Sherriden, managing director – The Care Hub. n Deborah Hayes, director of care and services development and registered manager/safeguarding and dementia lead – Age UK East London. n Rob Martin, head of care quality – Anchor. n Martin Green OBE, FIAM, FInstLM, FRSA, FIPSM, chief executive of Care England.

A limited number of free passes are available.

To book yours visit www. healthpluscare.co.uk/book

Music charity launches first crowdfunding campaign

Children visit new home CHILDREN from a primary school in Nantwich swapped their classroom for a very different setting when they enjoyed an exclusive sneak preview of a new care home.

The pupils from St Anne’s Catholic Primary School visited the site of Barony Lodge Residential Care Home to get inspiration for artwork to place in a time capsule outside the home, which will be run by Sanctuary Care.

Students will then return to the site before the home opens in the summer to bury the time capsule, complete with art depicting what they imagine life to look like in 60 years’ time and tell people about life today.

The pupils – Isaac Baxter, Oliver Jones, Matthew Povey and Jan Obolewicz were asked about what they thought the future would bring.

They also had the opportunity to meet Jackie Walker, who will be the

home’s manager when it opens.

She said: “I am so pleased that the students have taken such an interest in our home and we cannot wait to see the artwork they produce.

“When Barony Lodge opens it will be extra special for Sanctuary Care, because it will be during what is our 20 year anniversary of delivering care to our residents – a double celebration indeed.”

Barony Lodge, which is set to open this summer, will offer residential and residential dementia care and will feature 60 spacious en-suite bedrooms, light and airy lounges, dining areas, an on-site café, hairdressing and beauty salon and a themed cinema room.

Outside there will be large landscaped gardens with raised flower beds, for residents who enjoy a spot of light gardening.

MUSIC for my Mind has launched its first crowdfunding campaign.

The charity, founded last year by Professor Keith McAdam DL FRCP, aims to bring personalised favourite music to people living with dementia.

Music for my Mind’s initial financial goal of £100,000 will allow them to commence work on pilot studies to show that music should be part of the standard of care for people living with dementia. It will also provide support towards securing grant funding in 2018 for conducting a large scale trial.

Funds raised through the campaign will help the charity to: n Find an efficient way to build personal music playlists n Develop easy-to-use systems for delivering music to people living in care homes. n Answer a series of relevant questions, in initial pilot studies, such as: Is there a minimum dose of music an individual needs to improve mood?

Is there a particular time in the day when music listening has a better effect?

Does a specific type of music help in certain moods - e.g. calming music when people are agitated and anxious?

Will the same music have different effects on successive occasions? n Recruit a small experienced team

Professor Keith McAdam to take the project forward; they will establish key relationships with care homes, health organisations and technology companies.

Keith said: “Music for my Mind is working through leading music streaming service Spotify in compiling personalised playlists from a person’s teenage years, using the programme’s recommendation service.

“We aim to provide evidence that music improves quality of life and well-being of those affected – beneficial not only to the people living with dementia but their carers too.”

SPONSORED BY

36

www.requiredsystems.com

Group secures gold and silver success at national event Award winners at the inaugural Colten Champions, held in Bournemouth.

Staff turn champions at awards ceremony CARE home staff from across the south are toasting success after a glittering awards night in Bournemouth.

TV doctor Hilary Jones announced the 12 winners of the inaugural Colten Champions awards, in categories including clinical excellence, teamwork, customer service and resident engagement.

Altogether, 800 nominations were put forward from family-owned Colten Care’s 1,800-strong team, plus residents, families and other community contacts.

Thirty-three finalists, representing 18 of Colten’s 20 homes plus its Ringwood head office and sister company Colten Developments, were hoping for success on the night.

Among the special guests was Tom Storey, a resident at Canford Chase in Poole, who presented the Resident Engagement Award to healthcare assistant Katie Laing, employed at Whitecliffe House in Blandford.

Colten Group chief executive Mark Aitchison said the awards night,

held at the Bournemouth Highcliff Marriott Hotel, will become an annual event.

He added: “We enjoyed a spectacular night and it was fabulous to see all the winners being cheered as they collected their trophies.

“We are an organisation full of successful people who are worthy of awards. It was such an honour to be among so many colleagues who truly embody our core values of being friendly, kind, individual, reassuring and honest.

“We’re already looking forward to next year, more award submissions and the chance to welcome more of our talented people to the red carpet once again.”

Braemar Lodge in Salisbury won the Home Team of the Year award, with gardener Lesley King picking up the Pride in Your Home award.

The awards came just as the group’s latest home to open, Wellington Grange in Chichester, received a highly positive inspection report from the Care Quality Commission.

Home partnering with University for project STOCKS Hall Skelmersdale Nursing Home is working in partnership with professor Katherine Froggatt and research associate Lesley Dunleavy from Lancaster University.

The University, in collaboration with researchers from the University of Hertfordshire, University of Bristol, University of Liverpool Clinical Trails Research Centre and St. Christopher’s Hospice is currently launching the Namaste Pre Trial.

Staff, families and friends of Stocks Hall Skelmersdale Home met together recently to hear more about how they are to become part of the programme.

Taking part in this trial will give vital research information towards possibly using Namaste Care in the future for people with advanced dementia living in care homes.

Namaste Care is a programme that offers individualised care and comfort for the people receiving it. It is an approach that focuses on engaging with each person’s senses through sound, touch, smell, taste

and sight.

Manager Sue King said: “We constantly look for ways to improve levels of care and life quality for all those we care for.

“We hope by taking part and committing to the Namaste Trial we will get the vital research needed and help to improve many lives of people with dementia and their families, in the future.”

The Namaste Trial is a three-phase research study being run over two years until December.

The project is funded by the National Institute for Health Research HTA programme.

MEMBERS of Care UK’s residential care team are celebrating after winning in two categories of a national award scheme open to some of the biggest household brands in the country – not just those in the care sector.

At a ceremony in London attended by representatives of employers as diverse as Laing O’Rourke, RBS, Nationwide Building Society, Mencap and Vodafone, Care UK picked up a gold and a silver award for its work on supporting employee recruitment and retention at the 2018 Employer Brand Management Awards.

Care UK won the gold award for the category of best innovation in employer brand and the silver was for its approach to using digital communication.

Leah Queripel, human resources director for Care UK’s residential care services, said: “We know that to attract the right people we have to have a brand that differentiates us from our competitors – one that shows our ethos, compassion and commitment and one that

emphasises the investment we put into our training and career development.

“Over the past three years we’ve done a great deal to develop and refine that approach and winning these awards is a wonderful endorsement and reward for all that hard work.”

The team which developed Care UK’s approach used visits to care homes to gain an accurate impression of the environment, culture and resident service offering, and interviewed senior leaders and employees as well as carrying out market, trend and competitor research to enable them to develop a stand-out proposition, teamed with messaging and creative execution, that encapsulated the aims and ethos of the brand.

The key branding messages that came out of the research were: ‘It’s about people who care’; and ‘It’s about being given the time to care’.

The proposition was articulated creatively through the strapline ‘fulfilling lives, fulfilling careers.’

Nursing home ‘Making Pals’ RIVERSWAY Nursing Home will be ‘Making Pals’ in the community after teaming up with a charity.

The home is working with the Alive organisation on its Making Pals project in Bristol to connect communities with care homes.

Alive introduced the three-year project last year and works with 10, carefully selected, care homes across Greater Bristol.

Activity sessions are also undertaken as part of the project and residents are encouraged to talk about the activities they enjoy doing most. The aim is to positively impact the mental and emotional wellbeing of those who participate whilst building a sense of community within the home.

To gather feedback for the project, Alive left a suggestion box in the reception area at Riversway through an initial consultation period which is now complete. This gave residents, staff and relatives the chance to have their say.

Jan Wilkins, operations director at Riversway Nursing Home said: “The sessions carried out reach people on a variety of levels: cognitively, physically, emotionally and creatively.

We have seen a huge difference in the wellbeing of our residents since the

Jan Wilkins, operations director at Riversway Nursing Home. project was introduced last year.

“We have a real focus on getting our residents involved with the local community to create meaningful relationships and the Making Pals scheme fits in perfectly with what we are already trying to achieve.”

A recent survey showed 93 per cent of homes agreed that their residents responded well to Alive sessions and are now more positive as a result.

New Required Systems KLOE Audit Tool AN online cloud-based Audit Tool giving you instant access, that will assist you to evidence compliance to the way the KlOES are being inspected by CQC. Very easy to use and will save you time. Go to our web site to see the comprehensive on-line demo.

Enquiries: Call 01236 782477, visit www.requiredsystems.com or email peter@requiredsystems.com

37

CARINGNEWS

Migrant adult social care staff contributes £4.4bn to economy

By Kashif Majeed

FIGURES released to mark the One Day Without Us (1DWU) event which took place in February 2018 revealed that migrants working in the adult social care sector contribute £4.4bn to the English economy annually.

The figures mean that migrant workers contribute a staggering £17million per day to the economy.

1DWU was launched last year in an attempt to make the debate about migration more positive amid increasing levels of hate crime, which has left many migrants feeling threatened.

Now in its second year, 1DWU celebrates the contribution to the UK of migrants, many of whom feel serious uncertainty of the future since an escalation in pro-Brexit rhetoric after the 2016 referendum.

1DWU have raised serious concerns about the exodus of migrants from the NHS and social care sector, with the proportion of EU staff leaving the NHS rising significantly since 2016.

Flying in the face of this is migration policy, which has become increasingly restrictive. NonEU migrants are judged on a points-based system with various tiers.

Tiers 1 and 2 (for high-skilled migrants) is subject to an annual cap. Tier 2 visas are more commonly associated with migrants working in the adult care sector as nurses and as other health care professionals. Post-Brexit, we risk seeing

these policies extend to EU migrants too.

Matt Carr, the lead organiser of 1DWU, said: “Migrants make a huge contribution in so many ways to life in Britain, not least in the adult social care sector.

“But antimigrant rhetoric, coupled with the uncertainty that the government’s approach to Brexit has unleashed, is leaving many Kashif Majeed people who have come to the UK to live and work feeling unwelcome and marginalised.

“I want to live in a country where we treat everyone, wherever they come from, with decency and respect. For 1DWU across the country, people are coming together to send a clear message that we reject the politics of hate and division.”

Not only do we need to protect the contribution

that migrants are already making to our social care system, we must also encourage more to join the sector.

As demand for care rises, we face the prospect serious staff shortages. Independent Age project that in 20 years’ time we could have one million fewer care workers than we need.

Almost one in five of all care workers are migrants which equates to 266,000 people which make up the largest proportion of migrants working in the adult social care sector.

However, despite this the Government’s migration policy has become increasingly restrictive to non-EU migrants.

If we are to build a sustainable system that can support us all, we must think strategically about how we recruit and retain a workforce made up of people of all backgrounds to include UK born and migrant workers who reflect the diversity of the people they care for.

The Government needs to recognise that there is a growing need for the contribution of migrant workers in the social care sector.

However, the current state of affairs is that the adult social care sector is being threatened by the Government’s increasingly harsh and arbitrary changes to its migration policy.

Various organisations are backing 1DWU including Open Britain, the TUC and Royal College of Nursing. n Kashif Majeed is a director at Aston Brooke Solicitors.

39 lamontjohnson.com

ARE YOU THINKING OF SELLING? Bupa acquisition puts company in top 10 private care providers

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Care home welcomes new nursing wing and name

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CARE HOME SALES NATIONWIDE

New £15m care home opens in Chester

By Dominic Musgrave

THE doors to Grosvenor Manor Care Centre in Chester have been officially opened by one of its first residents, Margaret Laird.

Margaret was joined by William Jakeman (a New Care resident at Ashlands Manor in Sale) and the Lord Mayor of Chester, Councillor Razia Daniels, to mark the milestone.

Grosvenor Manor, which is an 81-bed ‘new generation’ care facility, will welcome 10 more residents over the next few weeks.

In addition to officially opening Grosvenor Manor by cutting the red ribbon, the Lord Mayor of Chester also received the first tour of the care facility.

Chris McGoff, CEO at New Care, said: “We were thrilled that the Lord Mayor of Chester was able to take time out of her busy schedule to open Grosvenor Manor.

“We are incredibly proud of the care

facility and were delighted to give her a preview tour.

“The cutting of the ribbon with some of our residents was a truly memorable way to mark the occasion.”

Operated by New Care, Grosvenor Manor is a state-of-art facility that will offer person-centred care and a clinical offering, including residential, nursing and dementia care services.

The care home features a high specification finish and was decorated by an interior designer to create stylish yet comfortable and practical spaces.

Well-appointed bedrooms benefit from en-suite wet rooms, while the rest of the home offers a variety of communal lounges, dining rooms and secure landscaped gardens.

It also offers a host of hotel-style services including fine dining, a hair salon, nail bar, concierge and a busy and varied programme of activities and events.

William Jakeman, Chris McGoff, Margaret Laird, Lord Mayor of Chester, Coun. Razia Daniels, and Dominic Kay perform the opening.

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LAMONT Two properties JOHNSON “UPFRONT” FEES or standing INFLATED COMMISSION adjacent to Heaton Lodge & Clyde House RATES! each other, Stockport, Greater Manchester reg 41 for you are considering selling now, or in the future, and would like to know mental health Ifmore about the personal and confidential service we can offer, without

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CARE HOMES SALES NATIONWIDE

41 The outline of a new care home on the outskirts of Lincoln is starting to take shape.

Tanglewood Care Homes, an established family business which already runs five other care homes in Lincolnshire, is developing the new 72-bed residential care home in the city. Tanglewood’s bunny mascot Cynthie recently joined owner and founder TracyAnn Shelbourn to lay the first bricks on the site. The home will open its doors to new residents next February, when between 50 and 60 new jobs are expected to be created.

Bupa acquisition puts company in top 10 private care providers ADVINIA Health Care’s acquisition of 22 Bupa care homes has put the company in the top 10 private providers in the UK. The deal, which closed in February, follows the completion of Bupa’s transfer of 110 care homes to HC-One in December.

Advinia now operates 38 care homes in the UK, comprising 3,250 beds, an increase of over 500 per cent. The company has also taken over the employment of more than 3,700 staff who previously worked at Bupa. This sees their workforce grow to 4,500. No reductions in overall staff numbers are expected.

The equity for the Advinia purchase, whose price has not been disclosed, was provided by Dr Sanjeev Kanoria, a liver surgeon and ex-McKinsey

consultant from London, who co-founded Advinia with his wife Sangita.

Debt was arranged by Credit Suisse Bank in London, and Austrian Anadi Bank in Austria, which is fully-owned

by Sanjeev . Legal counsel was provided by Allen & Overy.

He said: “We are interested in expansion for sure, but not for its own sake. Advinia Health Care is fundamentally about delivering a higher quality of service, as well as value for money.

“We want more families across the UK to benefit from our commitment to the individual needs of every resident. A well-run care home can make a difference to the lives of residents and loved ones alike. It has an important value in society.”

42

Cornish Home successfully sold Staff at Sycamore Lodge celebrating the new name.

Care home welcomes new nursing wing and name Antron Manor Care Home, Penryn, Cornwall.

Lamont Johnson are delighted to announce the completed sale of Antron Manor Care Home, a long established home set in over an acre of landscaped gardens, registered for 16 residents, with all single bedrooms, having ensuite facilities. Sold on behalf of Ken Rogers to Mrs Rebecca Wood and Mr and Mrs Blight.

For a no obligation appraisal and advice on how we can help sell your home, phone us on 07920 475 440 or mail us at lamontjohnson@btinternet.com

Lamont Johnson PROPERTY ADVISORS TO THE CARE SECTOR

NATIONWIDE

Buying

A NAILSEA care home formerly known as The Granary has opened an additional nursing wing for older people.

The Shaw healthcare run facility will now operate under the name Sycamore Lodge, and residents, relatives, staff and local councillors all joined together to embrace the new chapter for the service recently.

Guests, including Richard Delmas from the Parish Council, Alun Thomas, chairman for Shaw healthcare and contract compliance manager Shayne Gillard from North Somerset council, enjoyed welcome drinks, finger buffet and celebration cake while congratulating staff on a wonderful year.

Selling

The ribbon was cut by Edwin Entwistle, whose wife is a resident at Sycamore Lodge and who picked the winning name from a draw of shortlisted suggestions.

Suzanne Hughes, deputy CEO for Shaw healthcare, said: “It became apparent from conversations with North Somerset County Council that additional nursing beds would be very much welcomed and we are thrilled to be able to provide this much needed service in the area”.

Sycamore Lodge can accommodate up to 78 elderly residents including those living with dementia. They provide both nursing and residential care which is tailored to the needs of each resident.

Consulting

WHAT WE DO Mabon & Ray are experienced agents specialising in helping you buy and sell your healthcare business.

Our specialist advisors provide valuable support and guidance when buying and selling a business in the healthcare sector.

If you are thinking about selling or want to look at the options available, we provide free, confidential business valuations.

We are able to provide advice on how to support you and achieve the very best sale price.

Mabon & Ray provide a specialised consultancy service for existing businesses and for those looking to start a venture in the healthcare sector.

T: 0203 488 3013 M: 07903112694 E: info@mabonandray.uk W: www.mabonandray.uk A: 222 Regent Street, London, W1B 3TR

92997

43

First residents move in to £13.5m village BELONG has welcomed the first residents to its newest state-of-theart care village, in Newcastle-underLyme, Staffordshire.

The £13.5m development marks a new departure for the organisation, incorporating a one-of-a-kind heritage gallery and centre for worldleading dementia care.

Made possible by a £1.8m grant from the Heritage Lottery Fund, the ‘Belong Heritage Gallery’ has been created by transforming Newcastle’s oldest building, which dates back to the mid 17th century and has variously been a pottery, a coaching inn and, most recently, a nightclub.

It now incorporates reminiscence spaces inspired by the building’s past, including Samuel Bell’s Tea Room, named after a potter who once occupied the property, and a recreation of the Old Pomona Inn, which used to stand on the site.

Exhibitions in the gallery feature artefacts, memory boxes and

“This has been a really exciting project for Belong, and we are delighted with the way old and new have been brought together.”

handling items from throughout the building’s history. There are also a number of commissioned art installations and displays celebrating community engagement projects that have taken place during the course of the build.

Tracey Stakes, chief executive of Belong, said: “This has been a really exciting project for Belong, and we are delighted with the way old and new have been brought together.

“As far as we are aware, no other care provider has such a facility to complement its dementia care services, and it provides us with a unique opportunity to link the past and the present through people, their memories and a shared exploration of heritage.

“I’m absolutely delighted the public are getting to see the Belong Heritage Gallery for the first time.”

Beyond the heritage gallery, Belong Newcastle-under-Lyme offers 24-hour nursing and dementia care for up to 72 residents living in households, each accommodating up to 12 people, as well as 28 apartments for independent living.

As with all Belong developments, a central village hub provides access to amenities including a bistro, hair salon and exercise studio, all of which are accessible to the wider community.

The building has been designed with the most advanced principles of dementia-friendly design in mind.

Chris Poole, Sanctuary Care’s director of business development, home manager Simon Doherty, Sanctuary Group Board member Dr Gareth Tuckwell, resident Vera Grant, Deputy Mayor of Wirral, Councillor Geoffrey Watt and wife Anne and Sanctuary Care’s director of operations Sheila O’Connor.

Home’s grand opening GUESTS gathered for the official opening of a new Sanctuary Care home in Pensby.

Ridgewood Court Residential Care Home was declared open by its first resident, Vera Grant, who cut the ribbon at the ceremony, along with the Deputy Mayor of Wirral, Councillor Geoffrey Watt.

Guests were given a guided tour of the home, which provides residential and dementia care, as well as enjoying live music from a guitarist and jazz pianist.

Speaking about cutting the ribbon at the event, Vera, who also has a floor at the home named after her, said: “I felt flattered to be asked and the staff here at Ridgewood made it a very special day.

“I am very happy at the home – it was a big move but the staff have

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made me feel very welcome and made my first day extra special.”

Chris Poole, Sanctuary Care’s director of business development, added: “It was an honour to meet our residents, who have settled into their new home so quickly, as well as the fantastic team.

“The occasion was extra special because Ridgewood Court is the first home that we have opened this year, in what is Sanctuary Care’s 20th anniversary of delivering care to our residents – a double celebration indeed.”

Ridgewood Court features 60 spacious en-suite bedrooms, light and airy open plan lounge and dining areas and an on-site café. It also boasts a boutique shop, hairdressing and beauty salon, a themed cinema room and Wi-Fi.

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44

CARINGPRODUCT NEWS

Group reappoints Gainsborough

Emmerdale star visits Llandudno care hotel SAFEHANDS Holidays is pleased to be able to continue to bring you the very best in live entertainment at both its venues.

Recently we have had many tribute acts at our Llandudno hotel which proved to be very popular during the months of March and April.

We also played host to a star from the Dales where guests at both our hotels enjoyed a special visit from Matthew Wolfenden AKA David Metcalf.

Matthew visited the Esplanade Hotel in Llandudno where regular guests from The Isle of Man bombarded him with questions about his screen wife Tracy “how you could cheat on her?” – “we don’t like that Layla shouted the crowd”.

One lady had been an Emmerdale fan for many years and caught

Matthew out with some of her questions.

Some guests were rather disappointed to find out that although he has split with on-screen wife Tracy Metcalf there is still no hope as one of his favourite moments other than the birth of his children Buster and Bowie, was pulling off his marriage to co-star Charley Webb.

Matthew explained he had all of the guests believe they were attending Charley’s 30th birthday party until they arrived and announced they were getting married.

There was plenty of time for photos and Matthew made time to speak to all the guests individually while having the camera flashing away by in-house photographer Karen to ensure all the guests left with a signed photo souvenir from the evening.

Residents enjoy gardening therapy GREEN fingered care home residents have been taking part in gardening therapy sessions in Stockton-on-Tees.

Taking advantage of the good weather, residents at The Beeches have been getting into the garden to plant flowers and vegetables.

Pansies and calendulas will fill the garden with colour and tomatoes will be harvested in the summer for salads. The activities have been proving therapeutic for residents – helping to increase social interaction and improve well-being.

GAINSBOROUGH Specialist Bathing has been re-appointed by Four Seasons Health Care to provide its care homes with assistive baths that enhance care excellence.

This tender process re-affirmed Gainsborough’s ability to provide greater value, product performance and holistic service – all delivered through 30 years of specialism and its UK-based manufacturing facility.

Luke Torkington, procurement buyer, Four Seasons Health Care, said: “It became very apparent to me during stakeholder engagements that the customer experience is at the very heart of their newly formed parent organisation – Gainsborough Healthcare Group.

“Not only that, Gainsborough offered our business new product innovations which the market could not.

“These innovations included integrated BioCote, which provides antimicrobial protection – vital for our care homes’ infection control process.

“With the increased threat from superbugs, the inclusion of BioCote technology delivers our carers and residents a significant advantage.

“No other premium supplier was able to deliver such a robust infection

Peter Eckhardt, Gainsborough Healthcare Group CEO (left) with Luke Torkington, procurement buyer, Four Seasons Health Care. control solution.

“As well as incorporating BioCote, the Gentona bath particularly appealed to us as its advanced design features reduce utility and energy consumption.

“It also reduces bathing cycle times so care and operational efficiency is optimised. We were impressed to learn that the Gentona can potentially save up to 25 per cent on all running costs when compared to equivalent baths.”

Hold your fire door open legally INSTALLING a door holder such as Dorgard onto your fire door could transform the lives of your residents and would ensure that you, as the responsible person, confidently know that your fire door is being legally held open and will close on the sound of the fire alarm.

Elderly often find the weight of a fire door hard to negate when moving around the care setting that is their home.

This can lead to feelings of isolation and dependence, which can have an impact on general health and wellbeing.

Illegal wedging of fire doors to hold them open puts lives at risk and could lead to a heavy fine or imprisonment.

Installing a Dorgard is quick and easy to do, it is battery-operated and will transform your care setting.

Digital care planning helps reduce excessive use of agency staff SOMETIMES looking across the borders can help broaden horizons.

This time we are looking to Scandinavia and Denmark, where a range of LD care homes are seeing a great side effect to being digital. They are now using less agency staff, and those that do get involved know more precisely where to begin and what to do.

Less prose and fewer paper notes An essential difference these care homes are experiencing is that staff now have a way of sharing knowledge that allows for everyone to provide their care in the best way possible.

This is mainly due to the individual and bespoke descriptions and guides that staff are using when they are dealing with the residents – as opposed to notes “hidden away” in the back office or in a binder.

“A paper note is worth very little when it comes to delivering care,” said registered manager Dorthe Petersen.

“We have significantly reduced the amount of prose we write as well as the number of paper notes

and explains on a top level how he sees the role and situation of his care homes: “We are hired to provide a professional service and for this digital care planning is good to have”.

But the system is only as good as its’ content: “You have to remember that the software is only as good as we make it, through what we input into the system.”

In other words, managers are handed a powerful tool, but should at the same time be mindful of what they want to achieve with it. And why!

we use, since we have gone live with Sekoia.”

Staff no longer have to do verbal handovers on the fly and “Remember to” notes. They clear this as they go along the day’s work, and “our clear evidence for this is the reduction of critical errors,” Dorthe added.

A powerful tool in learning disability Head of learning disability Karl Schwartz conquers

Less use of agency staff Since care delivery is fully digital in all the four homes, it is easier to work across departments, and help in any meaningful way.

The system even highlights this. All together the use of agency staff is drastically reduced after the implementation of Sekoia and the professional competencies are put back in to focus.

“It’s about creating the right conditions that provide the care staff with the tools they need in the respective situations they face,” Dorthe concluded.

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CARINGINDUSTRY NEWS

Karaoke DVDS create JER Accounts Service a joyful atmosphere GOLDEN Memories Karaoke was inspired by the personal experience of Robert and Fran Ives, who felt a sense of helplessness when Fran’s father was diagnosed with an aggressive strain of Lewy Body Dementia.

In 2011 they set up Golden Memories Karaoke Inc in Victoria, Australia, a not-for-profit charitable institution, presenting a musical programme in aged care centres throughout Australia.

The karaoke activity was enjoyed so much by residents, staff and families in the homes that they were asked to produce DVDs for the residents to enjoy on a more regular basis.

The songs, by the original artists, are accompanied by interesting, imaginative videos, painstakingly created by Robert.

The lyrics are on-screen in a large format which is more easily read by the elderly.

The DVDs create a joyful atmosphere for all who live and work in care homes, with families also enjoying joining in sing-alongs as well as appreciating observing the

OUR goal is to work with you to carefully assess your personal or business requirements with the ultimate aim of reducing your tax liability – evaluating your needs and offering expert advice where and when you need it in a professional albeit informal environment.

JER Accounts Service was established in 1999 by Jane Quelch, who has nearly 28 years accountancy experience and is joint principle managing partner in JERAS with her husband Des, who has over 23 years’ experience in insolvency and company restructuring, and she also has a specialist IFA consultant (St James Place).

On a personal level Jane is an expert in advising companies providing support and care for vulnerable adults, particularly offering accountancy support and tax advice for those involved in

benefits that the music provides for their relatives.

Early last year Colin Scarr, activities co-ordinator at a care home on North Tyneside, purchased a DVD and has since started assisting Robert and Fran on a voluntary basis by helping with the distribution of the DVDs to care homes within the UK. Golden Memories Karaoke is proud to have the backing of the PPL/ PRS music licencing services for this unique concept, which is being appreciated by homes the length and breadth of the UK.

Simple solutions

SINCE 1982, Colne (Lancs) based, Richards Residential Supplies have concentrated upon supplying simple solutions to common nursing home problems.

The new WACMAT® adheres strongly to this tradition.

With its ultra absorbent cotton pile and 100 per cent waterproof backing, the remarkable WACMAT® is an ideal accessory where spills may occur.

Used as a commode mat, in bedrooms or bathrooms, the WACMAT® ensures full carpet protection. Then, after use, simply machine wash and tumble dry! It’s that simple...

The WACMAT® will then be clean and odourfree, ready to perform time and time again.

Alternatively the flat-laying WACMAT® can be used as an entrance mat, saving you hundreds of pounds in rental costs alone.

Enquiries: Telephone 0800 074 3749.

running care homes.

With this unique understanding of the care home business, we can assist in the following ways: n Start-up business advice. n Advice and assistance with the purchase or sale if applicable. n Tax. n Preparation and analysis of financial statements. n Bookkeeping and payroll services. n Sales invoice preparation and monthly analysis for credit payments. n Tax planning strategies. n Understanding service user funding. n VAT (if applicable). n Business succession planning. www.jeras.co.uk

Removing the burden of GDPR THE widespread and fundamental use of data for many different tasks completed within a care home, make data security, confidentiality, and privacy increasingly crucial requirements of GDPR compliance.

At CareDocs we’ve been working hard to remove as much of the burden as we can for our users. Our solution helps care providers to move closer to GDPR compliance against new regulations, enabling carers to focus energy on what’s most important – providing high-

quality person-centred care with the confidence that data is being managed safely, securely and compliantly. We abide by efficient privacy-preserving protocols to assure the complete and secure confidentiality of data storage, including essential data back-ups, and with our imminent launch of CareDocs Cloud, we are excited at the prospect of working with care homes, both new and existing, to help them realise the benefits of being able to provide “Smart Care, Anywhere.”

Nursing home adds more Armstrong equipment in new laundry THE Darroch Nursing Home in Cumbernauld occupies a 1960s building which was originally a convent.

It has undergone various alterations and developments and is now a 37-bed family run nursing home offering a high standard of care in a homely, friendly environment.

About half the rooms have en suite facilities and all are furnished to a high standard.

Registered nurses and care staff provide 24 hour nursing care.

The laundry has been equipped by Armstrong Commercial Laundry Systems for a long time, but when they moved it to a new room just over a year ago they also needed some extra capacity.

So Armstrong supplied an Amazon 8kg washer and a Huebsch 16kg tumble dryer.

All the laundry from the home is handled on site including bedding, towels, dining room items and personal clothing for all the residents.

Julie Shanks, owner of the home, said: “We have two full time laundry staff so the machines are in use all day, with occasional emergency use by care staff in the evenings.

“We have been very pleased with all the Armstrong equipment and the service we get from the company.”

Enquiries: Call 01635 263410, email enquiries@armstronglaundry.com or visit www.armstronglaundry.com

Stella (r) aid to independence The ultimate in infection control

VICKI Wilson, national trainer for Beaucare® Medical, was invited to showcase the CareClean™ range at the Lancashire County Council infection control conference, which was attended by NHS Nurses and Carers.

The specialised chemical cleaning range, which garnered a lot of attention at the conference, is formulated to BS EN 1276 and BS EN 13704 standard and is designed to simplify any healthcare facility’s chemical usage.

Approved by NHS Infection Control, the range features colour coded labelling to minimise the risk of cross-contamination and to help ensure that the

right product is being used correctly.

Beaucare’s Versan Disinfectant for Disease Control is an ideal accompaniment. It is a broad spectrum hard surface disinfectant and is effective against C.Difficile spores, Norovirus, MRSA and more.

Beaucare provides free support materials and national training, offering instruction on minimising the risk of cross-contamination and guidance on cost effective application and dosing.

Enquiries: Call 01423 873666, email sales@beaucare.com or visit www.beaucare.com

WHEN inspiration comes to artist Stella Maris Kinread, the last thing she has to worry about is comfort breaks.

The issue is one close to the Perth painter, as she has Muscular Dystrophy. As a result, she has no sit to stand function.

She has therefore created her studio at home, and has had her home adapted so she can remain as independent as possible. Widened doors and automatic door entry are key features to enable her to move around in her wheelchair, whilst a Closomat Lima Lifter height adjustable wash and dry toilet addresses her toileting.

She bought the Lima Lifter after seeing it at Naidex (the UK’s main disability show). Looking like – and capable of being used as a conventional WC – the Lima Lifter can automatically be raised and lowered as the user requires at the push of a button; integrated douching and drying spare the user having to manually wipe themselves clean.

To help her use the Lima Lifter as her condition deteriorates, Stella has supplementary operating

devices, beyond the standard pads on the closecoupled cistern: she has both a remote control to lower and raise the toilet to the height she wants from her wheelchair to assist transfer, and a soft-touch hand switch to operate the flushing, douching and drying processes.

Enquiries: Visit www.clos-o-mat.com

46

CARINGNEWS

Tynetec continues to support community assistance dog Billy

Staff and residents across Avery care homes supported Dementia UK through their March tea party event, part of the charity’s Time for a Cuppa campaign. Despite the cold and snow that week the Avery homes persevered and enjoyed a great time raising a total of £2,635.54 for the charity. Residents and staff helped the catering team with refreshments and baking cakes to sell. Events included decorating cups and saucers, fancy dress, inviting schools in to read for World Book Day, plus cupcake games for all to join in with.

Yoga-inspired scheme introduced at homes A NORTHERN Ireland care group has worked alongside qualified yoga instructor Julie Brown to develop Yopi – yoga-inspired movements for older persons.

Gentle exercise combined with yoga-inspired learnings have developed into Yopi, and the facilities within the Macklin Care Home Group have now received CPD training in delivering the sessions within their respective homes.

Director of Macklin Care Homes, Gareth Macklin, said: “Our mission is to continue to be a forwardthinking provider who looks after people extremely well, and when planning for new activities to introduce into our homes in 2018,

we decided to create something new for the sector.

“Yoga has been long-recognised for its benefits, which include improved muscle strength and vitality therefore we chose to work on the principles of yoga to develop a new wellness activity that would be of real benefit to our residents.

“Working with yoga instructor, Julie Brown, the Yopi programme is suitable for many of our residents and caters for a wide range of mobility levels.”

Julie developed the Yopi course and trained each of the activity co-ordinators from the Macklin Care Homes on structuring sessions, getting to know the body and delivering the course.

ACCOUNTANCY SAVVY!

Our goal is to work with you to carefully assess your personal or business requirements with the ultimate aim of reducing your tax liability – evaluating your needs and offering expert advice where and when you need it in a professional albeit informal environment.

With our unique understanding of the Care Home Business, we can assist in the following ways:

• Start-up business advice • Advice & assistance with the purchase or sale if applicable.

• Tax • Preparation and analysis of financial statements.

• Bookkeeping and payroll services • Sales invoice preparation and monthly analysis for credit payments • Tax planning strategies.

• Understanding service user funding • VAT (if applicable) • Business succession planning.

JER ACCOUNTS SERVICE

7 St Pauls Yard, Silver Street, Newport Pagnell, Bucks, MK16 0EG tel: 01908 210666 Email:jane@jeras.org.uk mobile: 07956 917591

FOLLOWING Tynetec’s sponsorship of Billy, the UK’s first community dementia dog, the company is continuing to follow the black Labrador’s progress and raise funds for the Dementia Dog Project in support of his onward ‘career’.

Tynetec, a brand of Legrand Assisted Living & Healthcare, visited Alzheimer Scotland recently to find out more about Billy’s role in the community now that he has completed his advanced training, and present the Dementia Dog Project with a £366 donation.

The Dementia Dog Project is a charitable collaboration between Alzheimer Scotland and Dogs for Good, and the first initiative of its type in the world to blend dementia specialist services with the provision of highly trained assistance and community dogs.

Colleagues from Tynetec began raising funds for the Dementia Dog project in 2015, in honour of late business development manager Billy Graham and his wife Lisa, who were killed in a terror attack in Tunisia.

Billy’s colleagues took part in a variety of fundraising events to raise a total of £15,975 which sponsored the UK’s first community dementia dog,

who has been named after Billy.

The company is now donating a further £366 to Dementia Dog following a recent campaign for which Tynetec pledged a percentage of sales from its Reach at-home alarm units and Technology Enabled Care services devices, which are designed and manufactured in its factory in Blyth, Northumberland.

The continued donations will contribute to the care provided for Billy as he begins his intervention visits within the community.

In every piece of furniture it creates, Shackletons aim is to create comfort, enjoyment and a home from home for residents. With national calls to address care work’s poor public image, Sarah Thompson, sales director at Shackletons, argues that a focus on quality interiors can also help to boost employee morale.

Improving working environments ...

LOW self-esteem, low pay, and high staff turnover are just some of the issues facing the sector, according to a recent Parliamentary report.

The care providers we work with are constantly striving to improve working conditions and have seen first-hand the positive impact pleasant surroundings can have on their skilled and committed staff.

While our primary focus is always on the comfort of the residents who use our furniture, we recognise that a stylish and practical living environment can be a key part of the employee benefits mix and help to boost job satisfaction, as well as staff recruitment and retention. An

unappealing, substandard workplace will always have the opposite effect.

Furniture tailored to the resident’s practical and health needs makes them feel at home within their care setting and life easier for staff. As well as being stylish and comfortable, our products are long-lasting, reliable, and easy to clean. This means the focus for staff is always on the person within their care, and not on furniture upkeep.

This is just one example of how Shackletons think ‘beyond furniture’, and even beyond our immediate clients and customers – we consider the benefits over the product’s entire lifespan.

DESIGNED, HAND-CRAFTED AND DELIVERED WITH CARE, ATTENTION AND QUALITY

WE ARE BRITISHMADE FURNITURE EXPERTS FOR THE HEALTHCARE SECTOR, HERE TO HELP YOU SIT COMFORTABLY

To find out more call: 01924 868 470 For more information visit: shackletonsltd.co.uk CREATING COMFORT