Caring UK May 2019 by Script Media

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May 2019 The Number One magazine for the care sector

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Home quality has worsened, research finds THE quality of care homes has worsened in the last year in more than a third of local authorities (37 per cent), research by Independent Age has found. With more than 2.6 million over 65s living in areas where an increasing number of care homes are rated ‘inadequate’ or ‘requires improvement’ by the CQC, many older people and their families have no choice but to choose a poorly performing care home. The older people’s charity analysed a snapshot of the CQC’s inspection data in January 2018 and January 2019, and found: n More than a third of local authorities saw a drop in performance between the two dates. n In Manchester local authority, 44 per cent of care homes were rated ‘Inadequate’ or ‘Requires Improvement’. n There were 16 local authority areas where between 30 per cent and 40 per cent of care homes attracted this rating. Issues highlighted in poorly rated care homes have included residents not receiving medicine as they were prescribed, and their nutrition and hydration not being monitored. George McNamara, director of policy and influencing at Independent Age, said: “These findings are truly alarming, and show thousands of vulnerable older people live in homes that

are failing to deliver even the bare minimum. “Years of dithering by the government, and the failure to reform the social care system, is a main cause of increased pressures on the care home market and more areas with poor performers. Unless the forthcoming Green Paper is bold and ambitious, it will do little to address the crisis in care. “Essentially, the government continues to stand by and do nothing to address the quality of care suffered by older people, many of whom live with conditions such as dementia, and who are being robbed of their ability to enjoy life as much as possible. “As well as being dangerous, poor care is miserable, involving things like being woken up in the night to be dressed or taken to the toilet because of staff shortages. “Care homes are where many of us will live out our final months. No life should end in misery.” Independent Age is calling for urgent action to end the poor and inadequate quality of care. The charity is also calling on the government to finalise a sustainable long term funding settlement for social care. Only with a substantial investment which puts social care on a sustainable footing, can the Government truly resource the sector so that it can tackle unacceptable variations in quality.

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Caring UK columnist and Walnut Care chief executive Melanie Weatherley, has been awarded a fellowship with the National Institute for Health and Social Care Excellence. It is believed she is the first person from a small and medium sized independent care provider to be awarded a fellowship. Melanie is one of only 10 to receive the honour this year. NICE fellows are experienced leaders from the field of health and social care who act as ambassadors at regional and national levels.

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A NORTH East retirement village has become the first in the UK to be owned by its staff. Middleton Hall Retirement Village, based in Middleton St George outside Darlington, is now entirely owned by its 190 employees. The transfer to become an Employee Ownership Trust, and join the likes of John Lewis and Waitrose, follows months of preparation since the move was first announced by the retirement village in September 2018 in a bid to safeguard the longterm future and high quality facilities it offers. Middleton Hall’s managing director, Jeremy Walford, said: “In a business world where capitalism and especially social care businesses often have a bad name, an Employee Ownership Trust offers a different model of how a truly caring company can operate, so my personal decision was easy.” Employees have been kept closely updated on progress and, earlier this year, staff voted to appoint eight representatives from across the whole business onto a Co-owners Forum. From this group, two employee Trustees have been elected to sit on the Ownership Trust.

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Residents welcome furry robotic seal as a new pet A FURRY robotic seal pup will provide pet therapy with a difference to nursing home residents living with dementia in Shropshire and Cheshire. Unlike a real pet, PARO doesn’t shed hair, need feeding or exercising, but has the benefits of an animal companion by helping to reduce stress and anxiety. The advanced interactive robot was developed in Japan. It has built-in sensors and artificial intelligence that allows it to ‘learn’ and respond to the name given to it by residents. It can also react to being stroked and spoken to by wriggling, turning to the person holding it, opening its eyes and squeaking. Trials have shown it can help people with dementia by promoting social interaction and improving mood and speech. Alison Hearle, dementia and social life lead at Morris Care, said: “We are always open to new ideas to improve the quality of care and help people live the best life they can. “Animal therapy is something we have incorporated in social activities at our homes for many years now.

www.caring-uk.co.uk Advertising Healthcare Product Manager: Bev Green Tel: 01226 734288 Email: bg@scriptmedia.co.uk Assistant Sales Manager: Tracy Stacey Tel: 01226 734480 Email: Cuk3@scriptmedia.co.uk National Sales Executive: Rebecca Gill Tel: 01226 734692 Email: rg@scriptmedia.co.uk Sales and Marketing Director: Tony Barry Tel: 01226 734605 Email: tb@scriptmedia.co.uk Publishers Script Media 47 Church Street, Barnsley, South Yorkshire S70 2AS. Email: info@caring-uk.co.uk Editorial Group Editor: Judith Halkerston Tel: 01226 734639 jh@scriptmedia.co.uk

Resident Jean Wixon with the seal and Alison Hearle, Morris Care’s dementia and social life lead. seal and sounds like one too. It runs for “This is a slightly different take on that eight hours after being fully charged. and an exciting one. Silver iron particles in its fur prevent the “PARO is an amazing therapeutic device growth of bacteria and it can be cleaned that looks so lifelike. It’s been lovely to to meet care hygiene standards. see the reactions from our residents. Morris Care’s social life co-ordinators People remember pets from their past are introducing PARO at sessions at its and engage with it, just as they would a six homes being sensitive to residents’ real animal.” needs. The robot is modelled on a baby harp

At Script Media, we try to get things right but occasionally, we make mistakes. If you have a complaint about a story featured in our magazine or on our website, please, in the first instance, contact us by email: dm@scriptmedia.co.uk We abide by the Editors’ Code of Practice as demanded by the Independent Press Standards Organisation. For details on the code and what to do should you be unsatisfied with the way we handle your complaint, please visit www.ipso.co.uk

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Group Production Editor: Dominic Musgrave Tel: 01226 734407 dm@scriptmedia.co.uk Studio Manager: Stewart Holt Tel: 01226 734414 sth@scriptmedia.co.uk Database enquiries to: 01226 734695 E-mail: circulation@ scriptmedia.co.uk Whilst every effort is made to ensure the accuracy of all content, the publishers do not accept liability for error, printed or otherwise, that may occur. Follow us on Twitter @caringuk

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sad memories, but I’ve loved every minute of it. I will definitely be back to visit.” During his time with the charity he has accompanied residents to the Wimbledon Tennis Championships, Buckingham Palace and on holidays. He has met members of royalty and also famed neurosurgeon Dr Ludwig Guttmann, who launched the forerunner to the Paralympic Games in 1948 with an archery competition between disabled men at Stoke Mandeville Hospital and the Star & Garter team. Director of care Pauline Shaw added: “We have been lucky to have Barry’s helpSITE in caring for our VISIT residents for 45 years. Residents and staff will miss him enormously but we are grateful for his dedication and POSTAL wish him a happy, long retirement.”

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NACC Care Chef of the Year 2019 finalists announced THE National Association of Care Catering has announced the finalists for its annual chef of the year competition. Over recent weeks chefs working in the care sector have competed in the regional heats to secure a place in the national final of the culinary competition. The national final takes place on June 5 at Stratford-upon-Avon College. The finalists are: n Graham Watson, Lauder Lodge, Edinburgh. n Richard Hall, Ostlers Care Home, Kirkcaldy, Fife. n Carl Weston, Cuffley Manor, Potters Bar. n Jonathan Hope, Halliwell Care Home, Tunbridge Wells. n Tim Ware, Green Tree Court, Exeter. n Stephen Hopkins, Blossom Fields Nursing Home, Bristol. n Joseph Pedder, Blind Veterans UK, Llandudno. n Lindsay Grant, Avery Lodge Care Home, Grantham. n Martin McKee, The Hawthorns, Aldridge. n David Oswin, Loxley Park Care Home, Sheffield. n John Naylor, Redwood Glades, Hull.

2018 winner John Grover and his dishes. Neel Radia, national chair of the NACC, said: “Congratulations to the NACC Care Chef of the Year 2019 finalists. “The calibre of the chefs competing in the regional heats was exceptional so to reach the national final is an incredible achievement.

“This competition is specially designed to challenge care chefs and showcase their talent and specialist skills and the knowledge they have of nutrition and dietary requirements, which is vital in a care setting. “It also raises the profile of the care sector as a rewarding, dynamic

career choice. Everyone who has competed in the competition are fine examples of care chefs up and down the country, who believe food is at the centre of quality care and are dedicated to making sure they deliver the very best. “We’re thrilled to be taking the national final to a new location this year, Stratford-upon-Avon College. “It’s a fantastic facility for the finalists to compete in and, for the first time, we have a viewing gallery that will allow all the supporters and guests in the audience to see the chefs in action and really feel part of the exciting event. ” The competition challenges entrants to create a nutritionally-balanced two-course menu (main and dessert) that is suitable for service users in a care setting. The combined food cost for both courses should be no more than £2.25 per head. The menu must also incorporate one of the listed products from event sponsor Premier Foods. The finalists will have 90 minutes to produce their dishes and the judges will be looking for clear nutritional understanding of the foods they are using and how they benefit their clientele, plus culinary flair through flavours, menu balance, execution and presentation.

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Care home staff thanked for their long service Martin joins The Silver Line MARTIN Jones, managing director of Home Instead Senior Care, has been appointed to the board of trustees at The Silver Line. The charity founded by Dame Esther Rantzen DBE is the UK’s only confidential, free helpline for older people. Martin said: “Our mission is to ‘change the face of ageing’ and everything we do is focused on this. “Our care service allows older people to remain living at home and stay connected with their local community, where they feel valued and can continue to make a contribution. “The Silver Line provides an invaluable support service, so our two organisations are well-aligned. “My involvement with them will allow me to help shape some of the charity’s initiatives, perhaps most importantly those that help to combat loneliness amongst older people.” Martin was one of four new trustees for the charity.

NINE members of staff from The Hillings residential care home in Eaton Socon, St Neots, have been officially thanked for their long and dedicated service to the home. A special presentation was held to formally recognise staff members for their continued work, which between them works adds up to more than 70 years of combined service. Each staff member was presented with a pin badge, certificate and a gift by Healthcare Homes’ regional director George Catanescu. He said: “It really was wonderful to take some time out of everyone’s busy days to thank and recognise our staff, each of whom have given so many years to the home and the people that live here. “The Hillings has such a positive, happy atmosphere, where residents are comfortable and at home, and that is entirely down to the excellent work carried out by our team every day. “On behalf of all of our residents, their friends and family and, of course everyone at Healthcare Homes Group, I would like to thank everyone for their commitment and delivering such wonderful care.” Those recognised carry out a range of roles at the home, which specialises in elderly and dementiafocused care, including care

Tina Atamianova receives her certificate. assistants and laundry assistants. The home’s deputy manager, Tracy Morris, was also thanked for dedicating almost 10 years to The Hillings. Others included: Tina Atamianova – 10+ years – care assistant; Helena Mojzisova – 10+ years – care assistant; Tracey Morris – 10 years in March –

deputy manager; Becky Tokens – 10 years – senior carer; Amanda Leddy – 10 years – domestic / care assistant; Sandra Kelly – 5+ years – night carer; Loraine Melville – 5+ years – laundry assistant / care assistant; Sue Moles – 5+ years – care assistant; Charmaine Clarke – 5+ years – care assistant / bank domestic.

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Care home to spread love across the globe STAFF at Whitby House Care Home in Ellesmere Port have opened their hearts and donated basic necessities to less privileged people in Nigeria. The kind-hearted carers arranged for donations to be collected for those in need in senior carer Dayo Stoney’s home town of Akure. Before his trip home, Dayo had planned to fill his suitcase with sanitary items for local mother and baby units and stationery for local schools. Due to an overwhelming response from his colleagues it was no longer possible to take the items in a suitcase, resulting in staff chipping in to pay for the items to travel the thousands of miles journey through the postal service. Dayo said: “I was travelling back home for my mother’s funeral and though it was an upsetting trip to make, I wanted there to be a positive side to it. “When I visited the mother and baby unit there was a mother who was unable to go home due to not being able to pay her hospital bill. “I knew I wanted to help, and I was informed that the bill was around 2,800 Nigerian Naira which is only £6. I paid her bill and she couldn’t express enough how appreciative she was. “It’s very humbling to know I have

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Fairmount Nursing Home staff celebrate its 98.6 per cent rating.

Squeaky clean home rating is infectious A RIGOROUS annual inspection that examines care and nursing homes to evaluate infection control ratings has seen West Yorkshire based Czajka Care Group achieve an average overall rating of more than 99 per cent across its five homes. Carried out by Infection Prevention, Public Health and City of Bradford Metropolitan District Council Department of Health and Wellbeing, Currergate Nursing Home in Steeton and Beanlands Nursing Home in Cross Hills, as well as at Fairmount Nursing Home, Brookfield Care Home and Staveley Birk Leas Nursing Home, which are all in Nab Wood near Shipley, all achieved ‘excellent’ ratings. Pamela Ward, Fairmount Nursing Home’s manager, said: “The team work so hard to ensure we meet the highest standards of hygiene every single day. “The inspection, which looks at the whole home except the kitchen, checks everything from mattresses to bins, the clinical rooms and all medical equipment. “It’s such a thorough inspection and we are so pleased with the results. “We place a huge emphasis on cleanliness and hygiene in our homes and welcome such a rigorous testing process as it reinforces the high standards of care that our residents enjoy.” The reports identified that infection prevention and control management

is an integral part of the overall running of all the homes, and that it is always a major priority. The assessors looked at everything from general management, staff health and training, to the guidelines and policies Czajka has in place. Examining all of the communal and private rooms, bathrooms and visitor WCs, the inspectors also assessed the laundry and linen management, food hygiene, waste management and the handling and disposal of sharp objects. All of the residential equipment was also put through its paces. Konrad Czajka, managing director of Czajka Care Group, added: “We take infection control very seriously, and prevention is the very best course of action, which is why the whole team put such a focus on maintaining the very highest standards of cleanliness. “We pride ourselves on running safe, clean homes that are a real home from home. “We also have the Investors in People accreditation, which recognises the enhanced standards of service our residents receive, and the five star Food Hygiene Rating Scheme Certificate which all five of our homes, and The Clubhouse at Fairmount Park have achieved. “All five of our homes have also been awarded the Gold Standard Framework Accreditation Quality Hallmark Award which is further testament of our high standards.”

Supporting the construction and redevelopment of care homes By Derek Breingan WE have become known for specialist support to the care sector in the construction and redevelopment of care home buildings. While clearly there are a number of technical aspects that require to be considered, there is also guidance from the regulator as to what it expects in a care environment in relation to room sizes, facilities and use of space. As a consequence we have seen significant changes over recent years in the type of facilities being created for our predicted ongoing demand for care accommodation. Crucially however we have also witnessed a more significant change in relation to the interior fit out of care homes. This has become a significant element of the design stage. Peoples general standards and expectations have risen in respect of what is an acceptable standard of furnishing, lighting, equipment and even colour. Care operators are therefore having to consider very carefully the appropriate equipment and furnishing to invest in which is practical, affordable, usable but also aesthetically appropriate for that environment.

Derek Breingan In addition the increase in prevalence of dementia has also led to a positive change in the attention now given to trying to ensure that the internal surroundings are sympathetic to the varying levels of acuity. The impact of the appropriate use of this has improved residents experience and well being which shows how important the correct environment is. Technology also features

increasingly in the projects that we provide funding for. This will only increase as more innovation is being introduced to make buildings more efficient, safer, and cost effective. From integrated Wi-Fi to radar monitoring, acoustic measurement to magnetic silent lifts, these are developments that will improve staff and residents experience. When Clydesdale & Yorkshire Bank look at funding a care home development or extension the entire project cost is considered and therefore the internal finishings are as important as the bricks and mortar outwith. This is known as F, F and E (furniture, fittings and equipment) and should be fully costed into any proposed investment in a care development. As a consequence the funding of it should therefore also be considered. Our approach is to fund the entire project on a ‘cost to complete’ basis to ensure that when the project is finished it is ‘ready to welcome a resident’. This also provides certainty to the operator and to the contractors involved. n Derek is national head of health and social care sector at Clydesdale and Yorkshire Bank.

IT facilities to reunite families

A NEW interactive IT room has been unveiled at MHA Pennystone Court care home in Blackpool. The multi-functional facility, which provides residents with a place to learn about technology and catch up with long-distance loved ones, was opened by Mayor of Blackpool, Gary Coleman and local MP, Paul Maynard. Recognising that many residents at the home have relatives living all over the world, staff set about running fundraising events, such as fairs, charity nights and even filming a ‘lip syncing’ video which went viral, until they raised the £4,000 needed to build the IT facility. Home manager Elizabeth Robins said: “These exciting new facilities open up so many possibilities for our residents. With access to YouTube, they can watch videos to reminisce about old times or listen to their favourite music.” The new room is equipped with a 55-inch TV with access to YouTube, two desktop computers with large keyboards especially designed for sensory impairment, a laptop, an iPad and a Google Home device. A tea and coffee making area has been added, along with seating and soft LED lighting.

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AN impression is made as soon as a prospective resident and their family walks through the front door. For this reason the entrance has to be inviting with good decor and comfy seating and this standard needs to flow through the rest of the home. Lounges and dining rooms need chairs with arms that are not too deep or they become difficult to get out of, and which offer good support to the head and back. As individuals come in different shapes and sizes then it is best to have a variety of seating styles, all of which can be upholstered in co-ordinating fabrics. Bedrooms – whether it is a standard divan or a fully profiling bed, the needs of the individual user need to be taken into account as far as possible. Vinyl mattresses can be very uncomfortable whilst breathable impervious mattresses work so much better and solve any issues relating to incontinence. If a bed room is small then a combination wardrobe gives both hanging and drawer space in one.

Bedside cabinets, chest of drawers and dressing tables are needed too depending on space, remembering that one locking drawer or door must be provided for the resident to lock away valuables. Special furniture is available for those with dementia to help individuals easily identify different items of clothing and their clothes for the next day. Designing for dementia is a specialist subject in which our Director is trained so we can help you to put designs together. Wayfinding and signage. Differentiating corridors by colour and theme with good, clear wayfinding so that residents can move around the scheme with ease, while making the purpose of rooms clear will all help to reduce anxiety and frustration. Involving residents in the design choices to whatever limit they are able and extra touches like cushions, pictures and memorabilia will all help to make the residents feel really at home. Enquiries: Contact Access 21 Interiors on 020 8339 6133or visit www.access21interiors.co.uk

Work starts on new extension WORK has started on an extension to Borough Care’s Bruce Lodge residential home for older people in Offerton, Stockport. Following a competitive tender, Altrincham based McGoff Construction Ltd has been appointed as the main contractor, while the design and architecture team at Stockport Homes is acting as lead consultant and contract administrator. The building is a purpose-built dementia care home with generously wide corridors, a light, airy interior and secure enclosed gardens. The two-storey extension will house 20 additional bedrooms, with en-suite facilities, along with a social

dining space. Work is scheduled to finish early 2020. The new extension will be based on an open plan ‘household model’. Within this model, residents are based in small groups of between 10 and 15 people, but can freely roam and visit all communal lounge and dining areas of the home. The open plan arrangement of the design allows residents to freely walk from their own bedroom to the lounge and dining areas without walls and doors blocking their path. Further work will also include the remodelling of various internal spaces in the existing building, including relocating the reception.

Caring for all with Triton’s Omnicare

Meeting your demand for something different AS an established flooring manufacturer for the care sector, danfloor uk has seen an increase in the demand for something different when it comes to carpet design, with many homes moving towards patterned carpets and modern twists on traditional designs such as plaids for reception areas and communal living spaces. Dementia design principles state that patterns should be kept to a minimum as they can be confusing or too distracting to the eye. However, by carefully selecting colour combinations within a design, which sit within an eight-point LRV difference, a subtle pattern can help supply a flooring solution that sits well within the overall design scheme but also helps to assist with disguising any visual signs of soil and stains. This is why a number of colours within our new subtly designed Equinox Evolve have component

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colours that sit within eight-point difference on the light reflectance scale and would therefore be suitable for use within dementia care settings. In addition to colour the type of floor finish can also assist with creating a therapeutic environment. Hard flooring alternatives including linoleum and Luxury Vinyl Tiles can create noisy and echoey interiors which can make is difficult for some residents to filter out unwanted sounds and noise resulting in stress and confusion. However, carpet is naturally sound absorptive, Equinox Evolve exceeds the required British Standard of 17db sound reduction, achieving an outstanding 28db reduction. Enquiries: To find out how a danfloor carpet could enhance your care environment visit www.danfloor.co.uk

TRITON Showers’ Omnicare range is the ideal solution for those in need of a shower which can be used comfortably and easily by all. With safety at its core, the BEAB care approved Omnicare gives total peace of mind to every user, parent or carer, while remaining stylish and attractive thanks to a variety of finishes. The reassurance of thermostatic technology means the system regulates the water to within +/-1°C of its intended temperature and will cut out completely in the event of a loss of flow from the cold incoming supply. Triton’s Safe-set™ controls also allow a maximum temperature to be fixed, ensuring the heat will never exceed its specified setting. Omnicare’s audible feedback, tactile buttons and the grey contrast temperature dial give added support to those with visual and auditory impairments. Providing extra assistance to the less mobile, the dual purpose riser rail can withstand a load of up to 150kg offering an essential supportive aid. For flexible control, an optional wired remote start/stop button is also available so the shower

can be conveniently operated from outside the shower area. Enquiries: To find out more about Omnicare and the wider range of care showers visit tritonshowers.co.uk

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Shackletons: Dedicated to comfort, design and functionality AT THE heart of Shackletons is its dedication to comfort, as well as design and functionality. For 60 years, Shackletons has been at the forefront of healthcare furniture design. This is ever more present in the latest case studies that are now available to read online. The new case studies cover a wide range of residential and care home facilities in which Shackletons has provided outstanding quality furniture as well as design support. One project that stands out is the completion of work at Anchor Widnes Hall. Shackletons supported the home in creating updated resident’s lounges, dementia lounges as well as a cinema and reading corning. Discover these new case studies on the Shackletons website today. Advertiser’s announcement

Dementia-friendly signs for your care home

The Dulux Trade team receiving the Exceptional Contribution to Dementia Care Award.

Dulux Trade recognised for Exceptional Contribution to Dementia Care DULUX Trade has been awarded the prestigious Exceptional Contribution to Dementia Care Award at the Dementia, Care and Nursing Home Expo Awards 2019. The Dementia, Care and Nursing Home Expo Awards 2019 celebrate the very best in the world in innovation and cutting edge products, services and expertise that are currently helping care, nursing and residential homes. The award was given in recognition of the groundbreaking work undertaken by Dulux Trade to support the design of the optimal environments for dementia care. The judges commended the newly launched Dulux Trade Dementia Friendly Colour Palette and Design Guide, a set of evidence based design principles to help professionals design environments that optimise occupant wellbeing, sharing knowledge from decades of experience in designing supportive environments within the private and public healthcare field. In addition,

they recognised the innovative work with partners including BRE Trust, BRE, Loughborough University and Halsall Lloyd Partnerships, to build a dementia demonstration home. Located within the BRE Innovation Park in Watford, Chris and Sally’s House is a project to develop and test design solutions that are supportive of an ageing population staying in their own homes. The 100sqm Victorian house has been adapted to cater for different types and stages of dementia, with Dulux Trade adding its extensive knowledge about supportive and inclusive colour and design to enable both functional and wellbeing occupant outcomes. To access a copy of the Dulux Trade Dementia Friendly Colour Palette and Design Guide please contact the Dulux Trade Technical Advice Centre: Phone: 0333 222 70 70 Email: duluxtrade.advice@akzonobel. com Address: AkzoNobel, Wexham Road, Slough, Berkshire SL2 5DS

FINDING our way around unfamiliar surroundings comes as second nature to most of us. We rely on directional signage to get from A to B and can usually find our way back again. We can distinguish between similar looking rooms and identical corridors. Visiting somewhere new and discovering our surroundings is often exciting, yet for people living with dementia, the experience can be very different. Impaired memory, disorientation and difficulty processing information means that even in familiar surroundings, they can become lost and confused. Navigating their way around somewhere unfamiliar, a care home, for example, can magnify the problem. So how can you support residents living with dementia find their way around your care home more easily? Badgemaster helps care homes across the UK make their environment more dementiafriendly with off-the-shelf and bespoke dementia-friendly signage

– here are a few helpful examples of what to look at when considering new signage. Often the focus is on helping residents get to where they want to go, for example finding the toilet from the living room. Be sure to consider what signage is needed to help them navigate their way back too, and keep it well spaced along the route to avoid confusion. In spaces where there are closed doors or where residents must pass through them to reach their destination, marking them with exit signs help avoid panic if they don’t remember how they entered the room. Corridors can be long, and many look similar, especially to people living with dementia. Placing signage on doors to tell residents which room they’re passing or entering helps with orientation and distinguishing corridors. Signs mounted next to doors can be easily missed. Placing plaques on doors avoids confusion and clearly identifies the entrance.

New range of shower seats launched AKW, one of the UK’s leading providers of accessibility solutions, is pleased to announce the launch of its new range of shower seats. Thanks to the addition of the new entry level 1000 Series and the upgrade to AKW’s 3000 Series, there is now a shower seat for every adaptation requirement and price-point. Developed in consultation with occupational therapists, end users and installers, the new 1000 Series and updated 3000 Series shower seats complement AKW’s 2000 and 4000 Series ranges and deliver functionality and safety without any compromise tostyle. AKW has created the new entry level 1000 Series to ensure that there is a shower seat at every price point. As well as having side transfer and colour padding options for users with visual impairments, the 1000 Series is also height adjustable, has a padded backrest on the frame and a maximum weight of 158kg/25 Stone and comes with a 12-month warranty. AKW’s improved 3000 Series shower seat offers users and installers a strong, durable chair, without

the full specification of the 4000 Series. This mid-range shower seat is height adjustable, has a half back support with padding and PU arms with top padding. It also has a maximum weight of 190kg/30 Stone and comes with a 12-month warranty, offering users cost-effective durability. Enquiries: Visit https://www.akw-ltd.co.uk

CREATING BEAUTIFUL PERSONALISED SPACES Our digital decor concepts enhance the emotional wellbeing of care home residents, creating familiarity, stimulating memories and making it a place to recognise as home.

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HOW IT WORKS: • We start by visiting your premises to understand your needs and surroundings. • We will then take a series of measurements for the doors or spaces you need to decorate. • Finally, we will make recommendations around the use of materials and design. Call Jo or Mathew on 07799 715171 or send an email to info@care-theme.co.uk to find out more.

CARINGNEWS

Campaigner Mike’s anger over response to letters A CAMPAIGNER who wrote to all 650 of the country’s MPs over the current crisis in adult social care is hugely disappointed and let down after receiving fewer than 10 replies. Mike Padgham says the response is a damning indictment of the way some politicians feel about the plight of the country’s oldest and most vulnerable. The chair of the Independent Care Group wrote to every MP in November calling for action to help more than 1.4m older and vulnerable adults who are not currently getting the care they need. “I am dismayed by the response,” he said. “I know there are other, very serious issues facing the country at the moment – Brexit and knife crime to name only two – and I wouldn’t want to belittle the importance of those or other issues. “But as each day passes, more and more people are not getting the care they need and from the response I have had to the letters, it doesn’t look very much like some of our MPs are very concerned.” He is also angry that the proposed Green Paper on social care reform looks to have again been delayed until the summer. “Sadly, that is another kick in the teeth to those people currently living without care,” he added. “We don’t need further delays, we

Mike Padgham need action now.” In his letter to MPs, Mike said: “Some £7bn has been cut from council social care budgets in the past eight years and without action, the sector is facing a predicted shortfall of some £2.8bn by 2019/20, or £3.5bn by 2025. “We cannot wait for the longpromised and long-delayed Green Paper on care, because even when that is finally published it will be many months, if not years, before we see meaningful change.” He called for integration of social care with NHS care, better funding for social care and for care to be made zero rated for VAT, all of which would enable social care providers to invest, properly reward and recruit staff and be ready for a rapidly increasing demand for care.

“Social care employs 1. 5m people, which is 200,000 more than the NHS, and contributes £46.2bn to the economy. With the right support, it could contribute even more, whilst providing proper, sustainable care for a rapidly ageing population,” the letter added. “Governments of all political persuasion have failed to tackle social care and we are now sleepwalking towards a greater crisis that will see hundreds of thousands more people going without care. “We have had 12 social care ministers in the past 20 years and still we are in the mess we are in today. The last 20 years have seen 12 green papers, white papers and consultations of one kind and another about social care and five independent reviews of funding. We talk the talk and set out with good intentions I am sure, but always get the same disastrous result. We never learn and as the saying goes, ‘those who cannot learn from history are doomed to repeat it’. “What is needed now is not more analysis but a clear commitment to action to address both the immediate short term pressures and longer term sustainable funding. Today I urge you to take action to stop the crisis in social care and help hundreds of thousands of people currently denied the care they need.”

Celebrations were in order as Gracewell of Woking marked its first anniversary. A live musical performance was provided by local entertainer Graham Broad, who has become a friendly face with his monthly visits to entertain residents. Sous chef Ajay Gautam prepared a delicious birthday cake, while guests also enjoyed a mouthwatering afternoon tea prepared by the Gracewell dining team. Resident Betty Taylor, who was also celebrating her own birthday, cut the cake. Gracewell of Woking was the 20th home to be opened by the operator.

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CARINGTECHNOLOGY AND SOFTWARE

Transforming the delivery of care services through new technology THE launch of an innovative new app has seen a national provider transform how care is delivered to residents. Sanctuary Care, part of social housing and care provider Sanctuary Group, has developed its own electronic care planning app to free carers from time-consuming paperwork, allowing them to spend more valuable time with residents delivering care and support. Developing in-house kradle is a unique care planning solution that has been developed entirely in-house with staff from Sanctuary Care homes working together with the Group’s Information Systems team. Staff in the homes have access to kradle on iPhones where they can add and amend information on a resident’s care plan at the point of care. Details entered on the app are automatically updated on a website available on desktop computers and laptops, so staff can monitor care in real-time. The app also improves security, as paper files with resident information on are no longer needed. Jemma Robinson, Sanctuary Care’s programme manager, said: “We are all really excited about where kradle can go. I managed a care home myself for nearly seven years, so I feel I’m well-placed to lead on the delivery of kradle; it means I have good knowledge of what our end-users need the app to do. “Our care staff are experts in looking after older people and know exactly what works best in a care home setting, while our IS team used their technical expertise to shape the app and deliver the

best possible user experience.” Rolling out across the country The system has so far been launched in 36 Sanctuary Care homes across the Midlands, South West, London and the home counties. kradle is set to be live in Sanctuary Care’s entire portfolio of more than 100 care homes by summer 2020. In addition, it is being added as standard to new care homes currently under construction. Feedback from staff A recent internal survey across the homes found that nearly 90 per cent of home managers agreed that kradle had impacted their home positively, while more than 80 per cent of care assistants thought kradle had improved the accuracy of information recorded about residents. A “You said, we did” culture has been developed alongside kradle, allowing Sanctuary Care employees to play a vital part in shaping how the app works.

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“Staff views are crucial,” Jemma added. “Through them we’ve been able to fully embrace the agile working model and have updated kradle with the feedback in real time, and as it’s our own in-house programme we can do that really quickly.” Dedicated training is provided by Sanctuary’s specialist IT team, while the transfer of paper records to kradle’s electronic system gives home staff a valuable opportunity to review all care plans and make sure they are up-to-date. Jemma said: “In fact, staff have benefited from kradle in ways that we hadn’t foreseen. In our survey, several care assistants said they felt more confident when using new technology and apps, so the system has had a positive impact on their general lifestyles.” Adding new technologies The ability to integrate with other platforms is a key feature of kradle, with the introduction of further technologies into Sanctuary’s homes already in the pipeline. One of these new programmes will be Radar, a system allowing multiple Sanctuary Care teams to record and view risk management situations on any resident’s care file. Sarah Clare-Kuehn, Sanctuary’s Group director – care, said: “Underpinning everything we do is our commitment to delivering the highest quality of care and enriching the lives of our residents. “kradle is already making a real difference to frontline work – in our internal survey, senior carers and nurses felt that the app allowed them to spend 14 per cent more time with residents – which shows that our investment into new technology is benefiting our care homes at all levels.”

Residents at Windle Court care home in South Woodham Ferrers had a high-tech experience when Jason Neilus visited with his camera drone. As Jason flew the drone over the town, close to Chelmsford in Essex, residents had the opportunity to wear goggles linked to it and were able to take in the views from 100ft above, recognising landmarks such as the River Crouch, Meadow Croft Garden Centre, an aerial view of the home itself, as well as the surrounding landscape. Activities coordinator Nicola Daniels said: “Everyone was really impressed and cannot wait for another visit and we hope that more of our residents will experience this amazing technology.”

CareLineLive wins ‘Pioneers in Technology’ award at Expo

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CareLineLive has been chosen as the winner of the ‘Pioneers in Technology’ award, judged at the recent Dementia, Care & Nursing Home Expo held at the NEC, Birmingham. The award was judged by a panel of industry experts who met with all finalists at their show stands, to give them the opportunity to present and demonstrate their product or service. Among tough competition, the judges were impressed with the level of visibility and engagement that CareLineLive offers, not only to homecare managers and carers but also to family and friends through their Family & Friends portal, keeping those updated about their loved one’s care CareLineLive’s cloud-based Care Management System is a true one-stop solution. The system provides everything a home care agency needs to operate more efficiently – from managed mobile handsets, to mobile contracts, to the Management platform and the Carer Companion App. CareLineLive has listened to home care agencies,

understood their challenges, and developed a solution that will improve their capacity and give agencies more time to care; for their business, their staff and their clients. Enquiries: Call 03300 885 767, email info@carelinelive.com or visit carelinelive.com

CARINGNEWS

Care Providers Conferences 2019 Residents get their gloves The way to Henry Jones with resident Daphne Egan.

on for boxing workout IT WAS seconds out, round one as residents and staff of a Caernarfon care home showed off their hooks and jabs with a boxing fitness coach who has worked with top actors and sports stars including former Formula One champion Jenson Button in a Los Angeles gym. The special session of Boxing for Fitness was held at Pendine Park’s Bryn Seiont Newydd home by former champion Henry James Jones who has made three trips to Los Angeles to work at the famous Santa Monica Box N Burn gym. At Bryn Seiont Newydd he used his experiences to put a group of

residents through their paces with a special session aimed at helping their co-ordination, and was delighted at the results. Bryn Seiont Newydd manager Sandra Evans said: “Mental and physical fitness are very important to us at Pendine Park for movement and stimulation so we organise lots of different activities. “These can involve the arts and music but also more physical activities like shadow boxing and the most important thing is that the residents laugh a lot and enjoy it and they certainly did that with Henry.”

Service is stripped of its registration THE Care Quality Commission has taken enforcement action to cancel the registration of Allcare Community Care Services Trafford Limited. The provider therefore is not legally allowed to operate the care service Allcare Community Care Services, a homecare service based in Wallsend, North Tyneside. The service was registered with CQC in July 2017. Its first inspection was conducted in May 2018 and was prompted in part by information shared by police relating to an ongoing investigation. Inspectors identified several breaches to the regulations, including poor staff recruitment and training and people were not actively protected against the risk of harm. The service was rated Inadequate and placed into special measures. Following the inspection, CQC took urgent enforcement action to restrict the number of people the service could provide care to. Conditions were also imposed on the service’s registration, forcing it to review its care standards and provide relevant information to CQC on how it planned to improve. The concerns were so serious that inspectors decided to begin the process to cancel the provider’s registration. Inspectors returned to the service in August and found many of the previous concerns had not been addressed fully, such as the lack of a registered manager and staff recruitment and training.

Following this inspection two fixed penalty notices totalling £2,500 were issued to the provider because they failed to inform CQC of notifiable deaths and serious incidents. Sue Howard, deputy chief inspector of adult social care at the CQC, said: “Despite the service being placed into special measures and restrictions being imposed, as well as warned we would take further enforcement action, the provider continued to ignore our concerns. “Having found continued areas of poor care and given no credible assurance that the quality of the care would improve we were left no option but to seek the removal of the provider’s registration. “We monitored the service closely, alongside North Tyneside Council who have supported people to find alternative care arrangements, and found little sign of improvement. “Our highest priority is the safety and well-being of those in care, we will not hesitate to use our enforcement powers to ensure those people are kept safe.” The registered provider, Allcare Community Care Services Trafford Limited, appealed against the CQC’s decision to close the service to the Care Standards Tribunal which began to hear the case on March 4. After hearing the evidence, the Care Standards Tribunal ruled in CQC’s favour on March 26. The service is now no longer registered with CQC.

‘Outstanding’ care

Delivering the latest care news and information that will enable managers and homes to be at the forefront of ‘Outstanding’ care Listen to National speakers and experts, network with like minded operators, enjoy the chance to demonstrate in the exhibition hall with your latest products and technology that are designed to enhance quality in care homes. St Mellion International Resort Hotel - 9th July Webbington Hotel & Spa, Weston Super Mare -10th July Colchester United Football Club - 23rd October York Racecourse - 6th November

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All places booked must be paid within 15 days of booking and before the conference unless otherwise agreed with Script Events. A telephone or fax booking must confirm when and how payment will be made A refund will be given, less £20 admin, fee for cancellations received more than 15 days prior to the conference. No refunds will be given with less than 15 days to the conference. However, delegate substitutes will be accepted to the day of the event at no extra cost. Where invoices are requested and agreed, payment must be received within 15 days from the invoice date. We understand and will exercise out statutory rights to claim interest and compensation for the debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms. An interest rate of 8% above base rate will apply for late payment. Script Media Group is committed to protecting your personal data. By attending our events, we provide you with an opportunity to meet and engage with our exhibitors. Our events create business to business relationships and give access to relevant industry people, products and services. We share your business information with the exhibitors and speakers so that they can review the companies that have attended today’s event,

we DO NOT share personal information without your consent.

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Caring UK Conferences, Script Media Group Ltd, 47 Church Street, Barnsley, South Yorkshire, S70 2AS Tel: 01226 734412 Fax: 01226 734478

CARINGTRAINING AND RECRUITMENT

Provider opens Nursing Associate role to staff

A SOUTH coast care home provider has assembled one of the biggest individual cohorts of private sector trainees for the new Nursing Associate role. Colten Care’s initial nine-strong group have begun two years of study ahead of registration as nurse practitioners with the Nursing and Midwifery Council. The nationally recognised Nursing Associate role is intended to bridge a skills gap between carers and registered nurses. By enabling trainees to work while studying, it provides an employed or apprenticed route into the nursing profession. As well as the career pathway for trainees, a key aim is to free up registered nurses to focus on more complex clinical duties knowing they have the support of professionals who are independently recognised in their own right. Lindsay Rees, Colten Care’s clinical manager and project lead, said: “This is a very positive move for us, helping our nurses’ expertise and providing career progression for healthcare assistants and senior care leads. “We were invited by Health Education England to put people forward. The role is predominantly associated with the NHS and we believe no other private provider

across our region has committed to such a large number of trainees. “When we asked who in Colten would be interested in the training programme, more than 100 people came forward. “Based on selection criteria, a group of 40 met at an open day at our academic partner Solent University before the final application process saw us arrive at the first cohort of nine.” Following their induction at Solent University, the trainees will pursue modular courses on a range of topics and complete four clinical placements including in Colten Care

homes and acute hospital wards in the NHS. University attendance is one day a week as part of contracted hours. On completion of study in 2021, there is an option to convert to RGN with additional training. Colten care operations director Elaine Farrer added: “The new Nursing Associate role will enable our registered nurses to strive to further enhance their clinical leadership skills, confident in the knowledge that they have practitioners in the team who are highly trained and accountable professionals with their own place on the NMC register. “

Trio leading the way at care home

THREE members of staff at Riversway Nursing Home, Bristol have successfully completed their training to become team leaders . Megan Palmer-Oades, Sian Tucker and Kiri Krees had in-house training sessions delivered from nurses and specialists within Riversway to underpin their existing knowledge and prepare them for their new role. Team leader Trudy Palmer, who helped facilitate some of the learning, said it had been a successful initiative and the staff had also received some external training. Jan Wilkins, director of operations at Riversway, added: “The team also learned more about the Springhill Vision which means quality first in everything we do for each person we support and for all our staff. We want to be the service provider and employer of choice in our communities.” The trio were trained in a number of areas of work including medication awareness and competency, pressure care, observations, falls protocol, accident-incident forms, body language and assertiveness, person centred care and engagement, and care planning.

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CARINGTRAINING AND RECRUITMENT

Provider signs up to help recruit 20,000 carers

ABACARE has joined a growing list of care providers coming together to help recruit 20,000 carers in Wales by 2030. The operator is one of hundreds of businesses that is getting behind the recently launched WeCare Wales campaign. Peter Angelides, managing director at Abacare, which has offices in Bangor, Newtown, Rhondda Cynon Taf and Ystradgynlais, said: “Currently there are around 113,000 people in the social care sector and the number of elderly people over the age of 80 is expected to increase by 44 per cent in Wales by 2030, meaning the demand for care workers to look after these people is growing at a rapid pace. “As an industry we have to plan for the future, which is why we’re delighted to be involved with the campaign and be part of a bigger plan to help meet the future needs of people in the country.” The campaign is a collaboration with Social Care Wales and leading organisations representing social care, early years and childcare in Wales, as well as other national bodies involved in job-seeking and careers advice.

It is part of a long-term strategy to develop the workforces in the care and health sectors over the next decade, to provide a high-quality, seamless service to the people of Wales. The campaign will highlight the breadth of career opportunities in care, from childminders and nursery practitioners to home care co-ordinators and care home managers. The WeCare campaign aims to show the variety of roles and career progression opportunities available. By using real care workers, the campaign focuses on the challenges they face, as well as what makes their work rewarding and worthwhile. Peter added: “It’s great to see real people who work in the industry being featured in campaigns such as this, as it allows potential staff to get a feel for what it’s really like and they can see how rewarding and inspiring a career it can be. “In this day and age and in this everexpanding industry, it is absolutely critical that organisations work together and we’re positive that the recruitment target can be met by 2030.”

Kate Smith and Simon Glucina have joined Anchor Hanover’s Executive Board.

New appointments to Board

ANCHOR Hanover has strengthened its Executive Board with two new appointments. Kate Smith and Simon Glucina have joined the organisation in new roles as executive director – business services and executive director – transformation respectively. Kate has Executive Board-level responsibility for communications and marketing, HR and IT, having previously held senior roles in a number of housing organisations, including as executive director of corporate services at bpha, and more recently as group corporate services director at Southern Housing Group. Simon joins Anchor Hanover from Ei Group Plc (formerly Enterprise Inns), where he led the transformation programme from 2015 to the start of 2019 in which Ei Group successfully diversified from being

solely a leased and tenanted operator to establishing one of the country’s largest managed pubs estates. Prior to Ei Group, he was a partner at the management consulting firm L.E.K. Consulting focusing on consumer services. Anchor Hanover chief executive Jane Ashcroft CBE said: “Simon and Kate join us at an exciting time and I am very pleased to welcome them to the organisation. “I very much look forward to working with them to achieve our ambition to transform housing and care so everyone can have a home where they love living.” Their appointments follow the successful completion of the merger between Hanover Housing Association and Anchor Trust at the end of 2018.

A Skills for Care endorsed provider, Curve Learning offer accredited training in over 40 subject areas. For a full list of subjects available please visit our website at www.curvelearning.org.uk or call us for a chat on 01924 842787. We provide classroom training that is CPD Accredited to Level 2 or 3; Level 3 Train the Trainer programmes or Level 2 eLearning courses. We are able to deliver training anywhere in the UK, but also have a number of external events planned in addition to courses at our head office in West Yorkshire. eLearning: 28 accredited courses available with annual or monthly payment options. Prices are extremely competitive for this flexible solution. Staff can simply print their own certificate after completion of each course. Upcoming Level 3 Train the Trainer events: • 21st – 24th May, London • 10th – 14th June, Manchester • 8th – 12th July, Durham • 13th – 15th August, Leicester • 17th – 19th September, Milton Keynes

Level 3 Safeguarding for Managers event: • 31st May, Wakefield (£50 per person + VAT)

Courses to be covered include M&H, First Aid, Safeguarding, Medication, Infection Control & Food Hygiene. We also have a number of events planned at our training centre each month. For more info visit our website at www.curvelearning.org.uk/course-calendar

For more info call us on 01924 842787 or visit www.curvelearning.org.uk

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CARINGHEALTH PLUS CARE PREVIEW Advertiser’s announcement

A reinvented event and lots of opportunities ... HEALTH+CARE is proud to bring you the reinvented Residential and Home Care Show. This incredibly focussed and improved care part of Health+Care gives all stakeholders across social and private care the platform to share learning together as a community and also see how care fits into the wider healthcare system. With delegates welcome to access The Healthcare Show (formerly the Commissioning Show) The IPC and Patient Safety Show (formerly Patient First) and the double award winning Digital Healthcare Show that now features ehi Live. Taking place at ExCel London on June 26 and 27, the event is simply unmissable for all care professionals, who will benefit from two days of education, insight, networking and the latest products and services to support care.

Event director Michael Corbett said: “The care sector needs an opportunity to be seen as an equal to the health market and by having its own dedicated event alongside an NHS focused event, we aim to build a voice for everyone involved. “The main purpose being to help improve levels of care offered, focus on topics impacting and effecting the UK care sector, offer specialist advice to help stabilise and grow care businesses, whilst still offering

‘The care sector needs an opportunity to be seen as an equal to the health market and by having its own dedicated event alongside an NHS focused event, we aim to build a voice for everyone involved’

the latest case studies of care and health integration within the wider event. “There is no other event in the care sector which has offered such seniority of decision makers in mass, so we are confident with the new focus and branding, we can help connect more thought leaders with specialist suppliers, serving as the platform to grow the care sector.” Registration for The Residential & Home Care Show is open! Register for your FREE ticket today at www. residentialandhomecareshow.co.uk Join more than 4,600 owners, directors and senior managers from the care sector and gain access to content, products and services that will help you: n Build upon your career and prospects moving forward. n Improve future CQC results

and better prepare for inspection by hearing first hand of future regulation developments directly from the policy creators at the CQC. n Develop an agile care service able to adapt to, and make the most of change, whether it be policy or market-based. n Enhance the services you provide through new innovations and technologies showcased at the UK’s largest healthcare and care integration event. n Drive business efficiency and growth with lessons learnt in presentations and panel discussions by industry leaders and successful care business operators. n Network with thousands of local authority directors, Trusts and GPs who have new pools of funding you will want to access. n Grow your business by listening to and networking with business specialists who can help take your business to the next step. As a care professional you are entitled to a complimentary pass to attend the event for free – saving you £299. There are a limited number of complimentary places, so guarantee your place at The Residential & Home Care Show by registering for your free pass today.

Come and grab a coffee with us at Health + Care AIDCALL has been leading the way in wireless Nurse Call Systems for over 40 years. We offer a wide range of products and bespoke solutions such as silent alarms, paging, call logging, remote diagnostics, push notifications and a wide range of telecare devices that can be added to the system should a person’s needs change over time. Our Touchsafe Pro Wireless Nurse

Call System can help to aid freedom and mobility for your residents while offering overall wellbeing, improved response times and resource distribution as well as help to improve your overall CQC rating. We will be exhibiting this year at Health + Care, come and find us on the Legrand Assisted Living & Healthcare stand G40. Where our Nurse Call experts we will be offering

free product demonstrations and you will get the chance to explore some of our assisted living and monitoring centre solutions from our well known Tynetec and Jontek brands. While our Barista will brew up specialist tea and coffee of your choice. To book your free demo and beverage voucher please call 01670 352371 or email sales@aidcall.co.uk quoting code HCVD19.

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BUILDING A BETTER FUTURE FOR CARE The Residential & Home Care Show returns on 26th - 27th June 2019 at London ExCel, it’s the event where owners, directors, CEO’s, head of departments, registered managers and senior management teams from care homes, dementia homes, nursing homes, care villages, extra care specialists, housing associations and all forms of home care providers gather to gain ideas, products and services to boost their business and improve levels of care.

SECURE YOUR FULLY SUBSIDISED PASS TODAY BY VISITING RESIDENTIALANDHOMECARESHOW.CO.UK PART

Keynote Speakers Include:

Debbie Westhead Interim Chief Inspector for Adult Social Care CQC

Part of:

David Holmes Chairman Ashcroft Care Services

Paul Hayes Chief Commercial Officer Four Seasons Healthcare

Mike Smith Managing Director Trinity Homecare

The Residential & Home Care Show is run in association with:

PART OF:

ExCeL LONDON

Michael Hodges Director & Head of Consultancy Christie & Co

NCF THE NATIONAL CARE FORUM

26 - 27 JUNE 2019 + ExCeL LONDON Education partner:

Organised by:

CARINGHEALTH PLUS CARE PREVIEW

How dining experience can be placed at the centre of the care solution ... QUALITY, nutritious meals in care homes should be a given; but perhaps less well documented is the role dining experience plays in ensuring the health and well-being of residents. Often, when people go into care, mealtimes become more of a task than an enjoyment. There are strict times during which residents are fed and they are given a narrow, unimaginative selection of meals. Frequently these are served in solitary, enclosed dining spaces, leaving residents with little to no power over their own mealtime experience. A pleasant and sociable dining environment can have a significant impact on the life of a resident.

Advertiser’s announcement

Making mealtimes an enjoyable experience can encourage them to eat well and often, this in turn has a positive effect on their health, well-being and weight management. Recognising this has led many modern care groups to place an increased focus on dining experience. Dining experiences are not only generated by the food eaten, but also by the setting and atmosphere in which a person takes their meal, which can define their experience. A high-quality meal served in a restaurant with gentle colours, good lighting and soft background noise makes for a much more pleasant experience than eating the same meal in an unattractive, unclean and noisy

environment. In the past, as food and mealtimes began to receive greater focus, more attention was paid to the environments in which food was served and eaten. There was not only a greater prevalence of restaurants of all qualities and cuisines, but themed, novelty and experience restaurants gained popularity – a sign dining environment was becoming an integral part of the overall experience. For people living in care homes today, food and mealtimes have been a source of comfort, communication and exciting discoveries all their lives. We all know food needs to be nutritionally balanced, attractive and great tasting to maintain health and well-being, but it is also important to

remember food is incredibly emotive. This means offering varied menus, giving residents as many options as possible and creating an attractive, inviting dining environment. The importance of mealtimes for residents can never be overlooked and should always be treated accordingly, by looking beyond the food and at the dining experience as a whole. Addressing the dining experience is central to apetito’s approach when entering a care home. To discover how apetito works alongside care homes to develop branding and menus to modernise and improve residents’ dining experience, visit us at Health + Care or visit www.apetito. co.uk.

Tailor-made

for your care home.

We’re at Health+Care. Come and see us at Stand E30.

We know every care home is different. From choosing your menu to plate presentation, we partner with you to give the best dining experience your residents deserve.

Make a real difference with apetito apetito.co.uk/care-homes

CARINGHEALTH PLUS CARE PREVIEW Advertiser’s announcement

Ensure excellent outcomes and positive inspections with cloud-based system ePlan cloud based care planning system has the same comprehensive nature as our documentation but in a more modern and intuitive function. This allows staff to put the service user at the centre of the care they are providing and helps the home and management to ensure excellent outcomes and ongoing positive inspections. e-plan supports outcome based care planning to achieve the aspirations, goals and priorities identified by service users. Our care plans are to be created with the service user/decision maker to establish areas of need, goals/ outcomes and the support required to achieve the desired outcomes, identifying the service user’s preferences and priorities. Assessment tools and risk assessments are included to identify and record needs/risk. Specific and confidential access can be given to professionals such as CQC inspectors and social workers to demonstrate that full and appropriate support is being given to the service

user(s). e-plan enables you to evidence that the support you are giving is safe, effective, caring, responsive and well led, in line with the Care Quality Commission Key Lines of Enquiry. With more than 40 years of care planning experience across Europe and within the UK, Standex Systems is at the forefront of ensuring compliance and excellent outcome measurements within the care home and healthcare sector. We have amassed a wealth of knowledge, along with a strong cohort of satisfied customers.

We pride ourselves on delivering a quality service and work diligently to help our valued customers to meet the ever changing requirements within the healthcare sector. Our comprehensive range of care planning documentation has been the mainstay of our product range and, along with our excellent staff training and handy pocket sized care planning guide books, has helped more than 1,000 homes throughout the UK to reach Good and Outstanding outcomes in inspections. www.standexsystems.co.uk or www.standexeplan.co.uk

Saving your agency time and money

CareLineLive’s care management system will save your homecare agency money and time. CareLineLive is award-winning, cloud-based, and works across a management platform, a carer companion mobile app, and a Family and Friends Portal. CareLineLive automates processes, increases productivity, revenue, and decreases overheads. We offer a simple and affordable monthly pricing plan per carer, with or without managed handsets. With CareLineLive, you will have more time to care for your clients, your staff, and your business. CareLineLive’s key features include: Management platform Easy to use and will improve the efficiency of your business. n Rostering and care management. n Invoicing and payroll. n Reports for CQC compliance and accounting. Carer Companion App Keeps carers informed, reduces errors, and gives carers more time to care. n Instant access to rotas and care plans. n Verifiable visit check in and check out for call monitoring. n Carer tasks and eMAR. n Secure and easy to use. Family and Friends Portal Provides peace of mind to family and friends n Visit dates and times. n Carer notes and visit information. n Continuity of care confirmation. To enjoy a demonstration and see how CareLineLive can save your home care agency time and money please visit us on stand B70. Enquiries: Call 03300 885 767, email info@carelinelive.com or visit carelinelive.com

LET LOOSE SAFELY WITH WEARABLE NURSE CALL No matter where the action takes place, you’ll know if there’s a call or a fall

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0800 068 7419 Find out more at www.c-t.co.uk

CARINGPRODUCT NEWS

Revolutionise care planning and home management! ARE YOU ready to benefit from the digital revolution and maximise your time to care? Developed by care providers specifically for your benefit, CareDocs is an innovative computer-based care planning and home management system suitable for any care setting. With the ability to change the way you manage and provide care by switching to a digital and mobile supported system, you can join those taking the initiative and introduce benefit across your care business. With the option to access their system from any internet enabled device, CareDocs Cloud customers benefit from

unrestricted licenses for care and service staff. On the go access to all of your residents’ information, including editing assessments and viewing care plans, will allow your staff to work efficiently and effectively, by providing point of care recording. The CareDocs Business Management Portal and Messaging Centre will allow you to keep control of your business by monitoring critical KPIs and reports from any location, whilst ensuring that you never miss important communications. For your residents, CareDocs Connect will allow essential family and friends social engagement, including image

and document uploads, meaning they never feel too far from those that matter the most. Enquiries: If you would like a free demo or to download a sample care plan visit www. caredocs.co.uk or call 0330 055 2742.

Save time, stress and money ASSETBLOX has helped businesses save money by managing their physical assets for nearly 10 years. You may ask ‘what is asset management and what does it have to do with us?’ Well, every care home has ‘stuff’ – valuable stuff, essential stuff, stuff you would be lost without, stuff that can ‘walk’ easily and stuff that costs money to repair. But, do you know where it is? How much is it worth? Is it in warranty? AssetBlox manages this for you at the touch

of a button on your smartphone or tablet. Stick a barcode on it, scan it, track it and never have to worry about losing it again. Whether that be beds, televisions, kitchen equipment, medical equipment and specialist equipment to name a few (you’ll know what you have in your home). An effective asset management process saves a lot of time, stress and money. We have implemented asset management solutions into organisations globally.

Super-durable, professional quality Need a solution to staffing your residents’ holidays? HOLIDAYS With Care may be the bibs from Care Designs ideal solution with tailored support for your residents’ holidays at The

MADE of our exclusive, tough, professional grade, PRO80™ fabric our adult bibs are designed to last, offering owners excellent long term value for money. Our bibs have an inner waterproof barrier for protection, are absorbent, virtually stain resistant, super durable and washable at up to 80°C. to kill all bacteria. The smart looking bibs have fold-out pockets and are available in three sizes and two colours. Bulk discounts available. Try one now with 15 per cent off. Use promo code CARE-CUK6 at the checkout or by phone. Enquiries: See our full range at www.caredesigns.co.uk Alternatively, call 01223 840236 or email purchasing@bibetta.com for a brochure.

Bond Hotel, Blackpool. The Bond Hotel has been providing holidays for guests who live in care home and residential settings for more than 30 years, with everything you need to ensure your residents have a wonderful break away. On-site you will find accessible accommodation with all of the mobility equipment you use at home coupled with live cabaret shows every night of the year. “We use Holidays With Care every time we book a holiday, for one group they provide me with a second person for hoisting and on another group they support me with waking watches so I keep my staff levels high at home.

“I am confident in the provision of care as they are regulated by the CQC. “Every time my residents return home I love hearing what they got up to, it is a very person focussed service.” – Barbara, Stoke Provision from one hour right up to 24 hour packages can be tailored for you. This flexibility allows your home to run fully staffed knowing your residents are having a fantastic holiday away.

Advertiser’s announcement

Funding a consistent and compassionate workforce MAINTAINING staffing levels and service quality is top of most providers’ agenda. It is universally understood that to deliver person-centred care, care homes need a consistent and compassionate team. According to Skills for Care, there are currently 110,000 vacancies and the average turnover of staff in the sector is currently 30 per cent – not only is finding the right staff tricky, but so is keeping them. Paying staff more, creating a values-based work environment and creating a professional development career pathway are all recognised ways of making care work an attractive career option. It will also help achieve higher service quality and better CQC ratings, which are strongly linked to occupancy levels and income potential, therefore boosting revenues too. Care homes’ budgets are limited and the funding climate is compounding that. Staffing accounts for approximately 75 per cent of care homes’ costs so investing more, without finding savings elsewhere, is often not possible. Providers need to prioritise finding ways to enable an investment in staff without impacting on service quality. That means reducing unnecessary spend. Care homes are open 24/7, with staff working different shifts, leading to large and complex

timesheets. Even small errors on timesheets add up over time, potentially causing thousands of pounds extra per month on to each home’s payroll bill. Easing the checking of timesheets and preventing over payment is a fair and quick way of generating savings to invest back into staff development and retention. The costs of agency compared to staff is often double or treble the cost of an employee. Reducing agency bills is therefore another key way of cutting unnecessary costs. With the level of vacancies in the sector, some agency usage for short-term cover is almost inevitable.

Agency usage is not only a problem in times of high vacancies though. It even occurs during full employment when fixed shift-patterns are not in place because, depending on staff availability or willing, certain shifts can prove difficult to cover. Flexibility to the lifestyles of employees is certainly a good thing but has to be balanced with the fairness, consistency and stability of having shift-patterns. By creating a stable set of shift patterns, the need to use agency on a regular basis will reduce dramatically. It brings benefits to staff too: they know their hours in advance and have increased fairness in the working patterns shared between colleagues. Strategic recruitment to meet rota requirements, rather than just increasing the pool of workers available, will stabilise staffing and reduce unnecessary spend on agency. Ultimately, the investment to create a consistent and compassionate workforce is what will generate the savings needed to sustain it. With a few small tweaks in the short-term, funds can be released to start that journey. CoolCare’s software helps care homes to save money by making their business administration more efficient. For more information on their time and attendance system, please visit www.coolcare4.co.uk or email info@coolcare4.co.uk

Donors and MP open new housing scheme

Page 37

Lord Provost officially opens new care home

Page 39

Nursing home is acquired by new entrant to sector

Page 41

£15m dementia centre would create 150 jobs A CARE organisation has revealed £15million plans to build a dementia centre of excellence in North Wales and redevelop another site in the town, creating 150 new jobs. Pendine Park say they are responding to the huge need for more specialist care because of the soaring number of people aged 85 and over which is due to double over the next two decades. According to proprietor Mario Kreft MBE, the inward investment will also provide a major boost to the local economy. The design of the dementia centre in Wrexham will be based on the group’s award-winning Bryn Seiont Newydd home in Caernarfon, which was named as the best new care home of its kind in the UK after it opened in 2016. Mario said: “The Census projection figures to 2035 indicate a 119 per cent increase in the elderly population in the area over the next 18 years and confirms the largest growth will be in the 80 plus age bracket. “As a result, we’re looking to develop a specialised service, and in the first instance we are seeking outline planning permission. “If we were to be successful in that we would wish

SOLD ANOTHER HOME

SUCCESSFULLY

Mario Kreft MBE to move forward very quickly with detailed plans and we would hope that by the end of 2020 we would be able to create significant extra capacity in Wrexham and probably a further 150 jobs while at the same time sustaining the 800 jobs we currently have between Wrexham and Caernarfon.”

The group also plans to redevelop its Hillbury care home in nearby Hightown. “We want to reconfigure Hillbury along the lines of best practice for the future,” Mario added. “Having extra capacity would enable us to redevelop in a sympathetic, staged way because we want to maintain services while this is going on. “We’re responding to need. If you look at all of the trends all of the figures all of the census, it’s showing what everyone now understands to be an ageing society. “I think as people also understand how important social care is to our economic fabric and has been identified by the Welsh Government as one of four foundation sectors of the Welsh economy. “I hope very much that we can develop these services in the future because I think the community will need them and only the best is good enough for the people of Wrexham.” An outline planning application has been submitted to Wrexham County Borough Council in relation to the new site. It would provide accommodation for up to 50 residents and would include treatment rooms, lounges, kitchens, washing and storage facilities.

“UPFRONT” FEES or INFLATED COMMISSION RATES! Our success in the sale of Care Homes is second to none in the care sector, and has been achieved through the 38 years experience of principal directors, Grayson and Dawn Taylor, specialising solely in the discreet sale of Care Homes and sites/developments for C2 use nationwide.

STREATFEILD HOUSE ST.LEONARDS ON SEA EAST SUSSEX

Our proven track record is confirmed by our clients recommendations, and their continued trust in us over the years, with additional purchases and resales.

The home had been in existing ownership for over 35 years and was sold on behalf of the owners Terry and Eileen Mahoney. The buyer was LWT Healthcare Ltd, a first time entrant to the care sector based in Sidcup, Kent.

IF YOU ARE THINKING OF SELLING PHONE US TODAY

New manager takes home a step closer to opening

Donors and MP open new housing scheme LAWSON House Extra Care Housing Scheme in Larkfield was declared officially open by Tonbridge and Malling MP Tom Tugendhat and donors The Lawson Trust. Guests in attendance included residents, members of the fundraising committee, who helped to raise the £1.2m required for the veterans’ wing, as well as donors, funders and representatives from Homes England and Tonbridge and Malling Borough Council. Guests were given tours and heard speeches from donors and residents, about how the scheme has enhanced their lives. Philip Thomas, of The Lawson Trust, after which the building is named, added: “We have a long history with Rapport Housing & Care and supporting military charities, so when we heard about the fundraising project

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ANTRON MANOR PENRYN, CORNWALL

Totally Conﬁdential No Obligation

Loan provided for purchase OakNorth has provided a £2.4m loan to Sire Properties for the purchase of Old Raven House care home in Hook, Hampshire. The home has been operated and managed by Anne Turner, who will remain with the business post-acquisition. Patrick Ryan, managing director of SIRE Properties, said: “Despite the

fact there are 10 care homes offering similar services to Old Raven House within a six-mile radius, the home has continued to see excessive demand for the last decade. “This is a testament to the invaluable role it plays in the community and the exceptional job Anne has done in managing it for all these years.”

Antron Manor Care Home

Mr. Grayson Taylor, Managing Director, Lamont Johnson

e Home Well we ﬁnally got there, though I did have seriou s doubts along the way. two major hurdles, both There were completely beyond my con trol, when I thought that would fall through. These the sale turned what should have been a relatively straigh conveyance into what mu t forward st have been one of the lon gest and most tiresome sale your career. But your pro s in fessionalism, good humour and expertise shone thro both times to give me the ugh at hope and conﬁdence I nee ded to persevere rather tha give in and call it a day. n simply

SOLD

nificant time, meaning I am involved right from the start. “I am extremely passionate about person-centred care and we have already started to recruit our dedicated staff team who will help me put everything in place to make Handley House a great place to live and work.” “The building is on track to open next month and it is looking fantastic already. “You can already get a feel for the bright and airy social areas and the spacious bedrooms. Plus the history of the site is extremely interesting and we feel really lucky to be able to have our home in such an extraordinary location.” Handley House will have an onsite hair salon with café area, cinema, garden lounge plus a lavish sky bar and landscaped gardens for residents and their visitors to enjoy.

Dear Grayson, Re: Sale of Antron Manor Car

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for the veteran wing here, we were very interested. “It has been wonderful to see the building grow from a pile of rubble, to when we climbed up on the roof in the wind for the topping out ceremony, to being here now it is complete.” The scheme offers 74 one and two-bedroom apartments alongside communal facilities for rent, in conjunction with Tonbridge and Malling Borough Council for over 55s. Residents can retain their independence while benefiting from on-site support and a community environment. Rapport Housing & Care opened two extra care housing schemes in Tonbridge and Larkfield last year. A further two have just started on site in Kemsing and Wateringbury, scheduled for completion next year.

A NEW residential care home in York has moved a step closer to opening after welcoming registered home manager Rachel McNally. Handley House, which is located on the site of the Handley Page RAF repair site in Clifton, is due to open its doors shortly and will provide a home for 66 residents. It is being constructed by LNT Care Developments and once open will be the 18th home for Ideal Carehomes. Rachel recently joined the team and has a wealth of experience in the care sector. She said she is particularly excited to be aboard the Handley House journey from the onset and, together with general manager Michael Gledhill, will be working hard to establish the home as a fundamental part of the local community. Rachel added: “I am thrilled to be joining Handley House at this sig-

THERE ARE MANY REASONS WHY HOME OWNERS RETURN TO US OVER AND OVER AGAIN... THIS IS JUST ONE OF THEM

OVER 38 YEARS 01937 842 758 EXPERIENCE

You have remained discre et throughout and have sho wn complete respect for sensitivity required for suc the h a sale. I am delighted tha t the buyers share the sam philosophy of care that I e possess and that will ma ke the transition so much comfortable for me. more I have no hesitation in rec ommending your services to anyone considering sell care home, and I would ing their like to thank you and Da wn for all you have done.

yours sincerely

Ken Rogers

LamontJohnson

P R O P E RT Y ADVISOR S

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TO THE CARE SECTOR

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CARE HOME SALES NATIONWIDE

Group to close five homes

Barchester Healthcare’s CEO Dr Pete Calveley, Lord Provost Frank Ross, Queens Manor Care Home’s general manager Lucy Duffin and John Coleman from Barchester Healthcare’s Board of Directors.

Lord Provost officially opens new care home STAFF and guests were delighted when Frank Ross, Edinburgh’s Right Honourable Lord Provost, officially opened the city’s newest care home, Queens Manor, by unveiling a plaque. The purpose built home, operated by Barchester Healthcare, will provide personalised residential and dementia care for 60 people. Since the launch of its show suites, the home has been hosting events for the local community, including life drawing classes, zumba, whisky tastings, and a special talk on innovations in dementia care by creator of Jelly Drops, Lewis Hornby.

LARCHWOOD Care has announced the closure of five of its homes. Brookes House in Brentwood, Copper Beeches in Liss, Mountwood in Andover, Wickwar in South Gloucestershire and Withy Grove in Preston will be closing on or before May 31. Notice has been given to local commissioners and residents, families and staff have been informed. The remaining 50 in its portfolio are not affected. Tony Stein, chief executive of Larchwood Care, said: “These five homes have been losing substantial amounts of money over an extended period of time and their continued operation has become unsustainable for the company. “There are a number of external sector-wide factors that have contributed to this decision, including the inadequacy of fees paid by commissioners, high operating costs and, low admission rates. These

factors impact upon staff morale and make recruitment of staff very difficult. “It was hoped that we would be able to work through these issues but it is clear that, given the issues the sector faces, we are unable to do so. We will work closely with social services, CCGs and others to support residents and their families at this difficult time. “We will also work with employees to help find alternative employment, however we do anticipate redundancies. “This has been an incredibly tough decision to take and all other options have been considered. It is the individual circumstances of the homes that have led to this decision and we would reassure residents, families, staff and commissioners that all our other homes will continue providing the excellent care the company prides itself on.” Mayor of Sefton, Councillor Dave Robinson, toured a new care home opening in Southport this summer. Facilities at Athena Healthcare Group’s West Tower Lodge will include an in-home bar, library, and bistro. A spokesperson for the provider said: “We’re dedicated to providing Southport with superior care, catering for a variety of needs in homes fit for 21st century living.”

Lucy Duffin, general manager at Queens Manor, said: “We are all very excited about the opening of Queens Manor. “Our newly appointed team has really enjoyed meeting new residents and their families, as well as the Lord Provost. “Barchester brings more than 25 years’ experience in expert care to Edinburgh, which means residents and their relatives can feel safe in the knowledge that they are in trusted hands.” The new facilities will provide 100 new jobs within the Edinburgh area.

Independent expertise, nationwide knowledge

specialist healthcare business agents On behalf of Lawrence and Chineyere Anyanwu, DC Care is delighted to announce the successful sale of Belvedere Park Nursing Home in Coventry, registered for 25 service users.

SOLD

Mr & Mrs Anyanwu acquired this long-established business in 2005 and following completion of the sale they now look forward to enjoying a well-earned retirement. The business has been acquired by Anand Patel, a new entrant to the care sector who had undertaken care sector-specific courses and obtained the necessary qualifications to support him in the acquisition of the business.

Belvedere Park NH, Coventry - Reg 25

When industry knowledge and wisdom are needed, when a discreet sale is desired, our clients choose DC Care to sell their healthcare business.

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40 Registered nurse Sara Muslin has joined the team at Great Oaks in Bournemouth as care home manager. She has been a registered nurse for more than 30 years and has vast experience in the sector having managed care teams for more than 20 years. Sara has spent the past six years as a registered manager for care homes which specialise in nursing, residential and dementia care. In her new role she is responsible for all aspects of the day-to-day running of the home, ensuring that the highest standards of care are maintained and that the Care Quality Commission standards and guidelines are adhered to. Lesley Wise has been appointed the new general manager at Hartford Care’s The Elms Nursing Home, in Bembridge, on the Isle of Wight. She will be taking full responsibility for the coordination and day-to-day running of the nursing home. Lesley will also manage the fully trained, caring and compassionate team at the 48-bed care home. Lesley has been appointed to the role based on her career progression from a staff nurse to deputy positions and extensive experience of running care homes for more than 11 years.

THINKING OF

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Suzanne Scholz and Justine Hornby have been appointed by New Care as home manager and deputy manager respectively at The Hamptons Care Centre in Lytham St Annes. The duo are familiar with Lytham St Annes, having both lived, been to school and worked in the area. They have worked together in the past and are a strong nursing team, bringing an enormous amount of knowledge and expertise to the state-of-the-art care facility which offers residential, nursing and dementia care services. Together, Suzanne and Justine will be responsible for the 76-bed care home, its residents and 100-strong team.

Silverline Care, a residential provider for the elderly which operates six nursing homes across Scotland and two nursing homes across Yorkshire, has appointed two regional operations managers to look after its homes. May Prentice has been appointed for Scotland and Belinda Dennis will carry out the role in Yorkshire. May’s appointment comes as the organisation builds a support team in Glasgow, after relocating its support office from London earlier this year. She was promoted to the role after managing Silverline Care’s Spiers Care Home in Beith and brings 18 years of experience. Belinda – a registered nurse for 43 years – has been managing care homes since 1993 and joined Silverline earlier this year as manager of Linson Court in Batley. She will continue this role alongside her new post.

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Our success in the sale of Care Homes has been achieved through the 38 years experience of principal directors, Grayson and Dawn Taylor, specialising solely in the discreet sale of Care Homes and sites/developments for C2 use nationwide.

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CARE HOME SALES NATIONWIDE

Lynn Cuthbertson and Sharon Harrison have taken up new roles at The Manor House care home in Barnard Castle. Lynn is now home manager having previously been deputy manager, and Sharon is the new deputy manager having previously been principal senior carer. The duo have always worked in the care sector, and both joined the staff at the Hadrian Healthcare Group owned home when it opened in 2009. Lynn holds the level five health and social care management diploma and Sharon is working towards this. Borough Care, the largest not-forprofit provider of care for older people in Stockport, has appointed Lee Omar to its board of directors. In his new position as a non-executive director, Lee will support the executive team at a strategic level and also engage with residents, their families and staff, to provide feedback to the leadership team. His role will include developing relationships with external stakeholders, to help Borough Care innovate and remain commercial focussed.

Back to the future for Housing 21 HOUSING & Care 21 plans to go ‘back to the future’ by rebranding as Housing 21 from April. Marking a milestone 55-year anniversary, the rebrand has been revealed alongside an ambitious build programme and clear vision for the future. Chief executive Bruce Moore said: “We listened to feedback from our residents, who told us that one of the things they like least is being seen by others as living in a residential care home. “Unfortunately having ‘& Care’ in our name often gave this impression. Care will still be an important part of our extra care service but we are delighted to announce that we are going back to being Housing 21.

“We have also taken this opportunity to refresh our strategic priorities and remain committed to providing high quality, affordable homes for older people of modest means. “Focusing on expanding our extra care and retirement housing offer, we have embarked on an ambitious build programme, with 35 schemes starting on site this year, to ensure that more older people can live in housing appropriate to their needs.” Housing 21 initially changed its name to Housing & Care 21 in 2014 as Housing 21 was considered unsuitable when trying to recruit care workers for its homecare service, which was not linked to a housing offer.

Acacia Care Group has opened its latest £5m state-of-the-art 70 bed care home in Earl Shilton, Leicestershire, creating 80 local jobs. Kingsfield Court comprises three floors of accommodation and, in addition to several lounges for residents, the home also features its own pub, ‘the Cobblers Arms’, a cinema room, hairdressing salon and a library room. The home was built by Radcliffe-on-Trent based specialist builder Wynbrook Care Build and was designed by HSSP Architects based in Leicester. Edward Cooper Young provided building surveying services and HWA provided structural engineering services.

Nursing home is acquired by new entrant to sector DC CARE has completed the sale of Belvedere Park Nursing Home in Coventry on behalf of Lawrence and Chinyere Anyanwu. Named after the nearby Belvedere Park that it overlooks, the home, which is registered for 25 service users within the categories of nursing and mild dementia care, is tastefully decorated throughout and features en-suite accommodation. Lawrence and Chinyere acquired this long-established business in 2005 and, following completion of the sale, are now looking forward to their retirement. The business has been acquired by Anand Patel, a new entrant to the care sector who had undertaken care sector-specific courses and obtained the necessary qualifications to support him in the acquisition of the business.

Experience counts…

The sale was managed by senior sales negotiator Clare Duffey and Southern region director Andy Sandel, who also initially appraised the business. He said: “Mr Patel’s previous background was in the education sector, however his approach through obtaining the knowledge and experience required and by approaching specialist care brokers for funding put him in a strong position to acquire Belvedere Park. “This demonstrates banks are willing to fund new entrants who have done their homework. “Clare and I are delighted to have sourced a strong, viable buyer to carry on the hard work Mr and Mrs Anyanwu have put in over the last 14 years, and we wish them both a wellearned happy retirement and all the best to Mr Patel in his new venture.”

…when it comes to the seamless sale or acquisition of quality care homes throughout the UK Contact HPC today! Tel 01937 222107 Email enquiries@healthcarepc.co.uk Visit www.healthcarepc.co.uk

CARINGPRODUCT NEWS

Kit creates instant safety THE specially formulated and easy-to-apply non-slip treatment instantly creates safety in showers and baths. It’s hygienic, low maintenance, solvent free, environmentally friendly, colourless, durable but easily removable if required and comes with a two-year guarantee. We’ve all slipped over or had a near miss in the shower or bath at some stage, but for the elderly the consequences can be catastrophic. Residential care home groups have a duty of care to ensure the safety of their guests.

In an increasingly litigious world, our product offers a cost-effective option to avoid claims being made from people willing to seek damages as a result of an accident that can so easily be avoided. The Anti Slip kit is ideal for retrofitting to baths and showers in: retirement homes, nursing and care homes, sheltered housing, hospitals, clinics and rehabilitation facilities across the country. For multiple shower trays or bath tubs our team of engineers can visit your business to apply this treatment throughout the UK.

Is your home at risk from radon? EXPOSURE to high levels of radon gas remains one of the least understood areas of statutory compliance. This is despite radon being the second highest cause of lung cancer and directly attributable to thousands of deaths each year. With the significant increase in the application of Fee for Intervention, allowing the regulator to charge fees for statutory breaches, radon is likely to emerge as one of easiest areas to identify legal contraventions. The current regulations require any business located in a radon affected area or having an occupied basement to record a radon risk assessment.

Ultimately you must ensure that levels of radon remain below the average annual statutory limits. The issue is therefore about geography rather than the nature of the industry. Dealing with radon is simple and cost effective and in reality, high radon levels are not common, but you need to complete a risk assessment to find out for sure. A robust approach to managing radon will reduce the risk of people developing lung cancer and is a worthwhile inclusion in statutory property compliance programmes.

Simple solutions SINCE 1982, Colne (Lancs) based, Richards Residential Supplies have concentrated upon supplying simple solutions to common nursing home problems. The new WACMAT® adheres strongly to this tradition. With its ultra absorbent cotton pile and 100 per cent waterproof backing, the remarkable WACMAT® is an ideal accessory where spills may occur. Used as a commode mat, in bedrooms or bathrooms, the WACMAT® ensures full carpet protection. Then, after use, simply machine wash and tumble dry! It’s that simple... The WACMAT® will then be clean and odourfree, ready to perform time and time again. Alternatively the flat-laying WACMAT® can be used as an entrance mat, saving you hundreds of pounds in rental costs alone. Enquiries: Telephone 0800 074 3749.

ACCOUNTANCY SAVVY!

Our goal is to work with you to carefully assess your personal or business requirements with the ultimate aim of reducing your tax liability – evaluating your needs and offering expert advice where and when you need it in a professional albeit informal environment.

Aintree Racecourse to host event for care professionals CARE Roadshows, the leading event tailored to the care sector, is set to return to Aintree Racecourse in Liverpool on 14th May. This year’s event promises an interactive and hands-on experience for visitors, along with informative seminars brought to you by experts in their fields. The CPD seminar programme will be kicked off by director of Storm Consultancy, Jonathan Cunningham, who will present his five-stage plan for achieving an Outstanding rating, based on his own experience as owner of Rosebank Care Home, which followed the same strategy over 18 months and received the rating in December 2016. Later in the day, inspection manager for the CQC, Catherine Challinor will provide an update on the next phase of inspections and will present best practice examples to gain ideas from. In addition, headline sponsors Quality Compliance Systems will be exploring the thinking behind the human rights agenda and share practical ideas to help care providers embed equality, respect and dignity into all aspects of their service.

All seminars are free to attend, allowing visitors to simply turn up on the day and take their seats. There will also be two free workshops throughout the day about ageing and sensory perception, provided by Saint-Gobain Ecophon. These sessions will interactively explore the effects of ageing and dementia on our bodies and how this affects the information we perceive from the world around us, with the aim of helping care home managers to make appropriate adjustments to their residents’ living environments. Leading industry exhibitors at the event will also showcase a range of the latest products, services and technologies at the event, including training, activities, interior design, nutrition and much more. During the exhibition, visitors will have the opportunity to make lasting business connections and have their questions answered by experts from a variety of specialisms. Care Roadshows will also be visiting Birmingham, Cardiff and London throughout the year. For more details and to register for all events, simply visit the website.

Leading show returns to Birmingham in June COMMERCIAL Kitchen – the UK’s leading kitchen equipment, services and design show – is returning to the NEC Birmingham on June 4-5. More than 100 exhibiting companies are lined up for this year’s event, showcasing the complete range of innovative equipment, services, devices and utensils required to run, refurbish or build a commercial kitchen; including cooking equipment, refrigeration, storage, warewashing, fit out and design. For those keen to evaluate the range of ecological equipment on offer, Commercial Kitchen has plenty to offer. Visitors to this year’s show can expect to find a host of new innovations and solutions designed to help make their kitchens greener and keep them at the cutting-edge of this trend. ‘Kitchens that Care’ panel discussion The show will also feature a free two-day programme of seminar keynotes including a joint healthcare panel session about ‘Kitchens that Care’, hosted by Craig Smith, head of corporate affairs at ISS facility services and incoming chair of Hospital Caterers Association UK. The opening day panel will also feature experienced industry experts, including Nick Dutton, northern deputy chair of the National

Association of Care Catering and Andy Jones, chair, PS100. Together they will address some of the key challenges facing healthcare catering providers and the increased pressure to be adaptable and keep up with trends in today’s foodservice industry. Enquiries: For further information and to register for a free trade ticket, visit www.commercialkitchenshow.co.uk and quote priority code CK65.

With our unique understanding of the Care Home Business, we can assist in the following ways:

• Start-up business advice • Advice & assistance with the purchase or sale if applicable. • Tax • Preparation and analysis of financial statements. • Bookkeeping and payroll services • Sales invoice preparation and monthly analysis for credit payments • Tax planning strategies. • Understanding service user funding • VAT (if applicable) • Business succession planning.

JER ACCOUNTS SERVICE

7 St Pauls Yard, Silver Street, Newport Pagnell, Bucks, MK16 0EG tel: 01908 210666 Email:jane@jeras.org.uk mobile: 07956 917591

Beaucare launch CareClean™ Premium Laundry Range BEAUCARE® Medical announces the launch of their CareClean™ premium concentrated laundry range, the new lines include bactericidal laundry detergent, fabric conditioner, destainer and sanitiser dedicated for use in professional environments including the care industry. The range is a cost effective solution which incorporates a powerful bactericidal action, along with the capability to work at low temperatures and deal with severe soilage problems. The detergent incorporates a spring fragrance

for long lasting freshness. All of the range is designed for use through Beaucare’s automatic dosing machines, ensuring ease of use for the care home laundry staff. They are available in 20, 10 and five-litre durable plastic tubs with secure screw lids for safe storage. Full product information literature is available on the range. Enquiries: For further details on the CareClean™ Laundry, contact the sales team on 01423 878899.

MEDPAGE SPECIALIST CARE SOLUTIONS Celebrating 35 years of creative innovation EPILEPSY CARE

DEMENTIA CARE

Specialist epilepsy seizure detection for Care & Nursing Homes. Medpage have manufactured monitors for over 25 years in the UK

Medpage created the first memory prompting calendar clock in the UK, the MemRabel 2, now the best selling dementia friendly day clock

DOOR EGRESS WANDERING

BED & CHAIR EXIT ALARMS

Medpage manufacture a diverse range of wander detection alarms including; door and window sensors, wristband sensors and movement detectors

Medpage manufacture and supply bed and chair exit alarms to the NHS and Local Authorities nationwide. We have fall detection and prevention systems for every eventuality

CELEBRATING 60 YEARS OF INNOVATION IN FURNITURE DESIGN

THE ELEGANT PETRA RANGE To find out more call: 01924 868 470 For more information visit: shackletonsltd.co.uk