Universities join forces with local homecare group
LIVERPOOL John Moores University and Edge Hill University have formed a bespoke partnership with a home care specialist, supporting students in their learning journey with practice placements.
The agreement starts with immediate effect and sees Alcedo Care providing placements for nursing students at both universities.
It is the first time the operator has partnered with a higher education institute, contributing towards an essential part of the nursing programme and equipping the students with the skills needed to enjoy a successful and fulfilling career in care.
As the practice partner, Alcedo Care will, throughout the academic year, mentor six students per month, offering a four, five or six-week placements, focusing on complex care including adults and children, as well as mental health.
Victoria Roberts, group head of nursing at Alcedo Care, said: “A number of nursing students at Liverpool John Moores University and Edge Hill University can now benefit from a practice placement with Alcedo Care, including adult, paediatric and mental health nursing students, paramedics and nursing associates.
“It is the first time the company has provided placements to a university and is a testament to Alcedo’s on-going commitment to improving care in the community.
“By providing students with a nursing supervisor and hands-on experience with clients, Alcedo is enhancing the learning journey for the students at these two universities, providing invaluable work experience along with honest evaluative feedback.”
The students will receive a formal induction at the provider’s head office in Southport, before meeting the nursing team and their dedicated mentor. Students will then be placed with Alcedo Care clients in a branch that is a local to them, meaning the students will gain experience in their own communities.
During the placement, students will provide nursing care to clients along with the complex care nursing teams, witnessing the wide range of rapidly changing health and social services whilst meeting the statutory and regulatory requirements.
In time, they will demonstrate an appreciation of the unpredictable and dynamic nature of the clinical setting as a learning environment and start to apply knowledge gained.
Tickets to this year’s Caring UK Awards at the Athena, Leicester on Thursday, December 5th are now available. For more information and to book your tickets visit https://script-events.co.uk/cuk-awards-tickets/
RMBI Care Co. Home Barford Court, in Hove, has joined the CIRCLE project, which aims to support residential care providers for older people to be more inclusive for the LGBTQ+ population. Funded by the National Institute for Health and Care Research, the CIRCLE project (Creating Inclusive Care for LGBTQ+ Elders) offers training sessions and resources for staff members to develop strategies to better support LGBTQ+ inclusion. These resources include guidance on how to manage difficult conversations, combat homophobic and transphobic bullying, and welcome and support diversity. Home manager Gavin Kingham said: “We wanted to show a strong commitment to LGBTQ+ inclusion. Now, we proudly display our CIRCLE certificate.”
Home manager Gavin Kingham and activities coordinator Godwin proudly hold up their CIRCLE certificate.
CUK Awards tickets in demand
TICKETS are selling fast for the industry’s biggest end-of-year party, with plans in place to make this year’s Caring UK Awards the best one yet.
Organised by Script Media in partnership with Caring UK and headline sponsor Virgin Money, this annual celebration of success will culminate in a glittering ceremony –taking place at the Athena in Leicester on Thursday December 5 – where the lucky winners will be revealed.
We received a record number of entries from all over the UK with so many stories of wonderful and we want to thank everyone who sent in nominations.
Shortlisted entries from far and wide have made the finals, now progressing to the next stage of the judging process.
Event organiser Dominic Musgrave added: “We have been amazed by the incredible work that has taken and is continuing to take place in homes nationwide.
“Once again we were overwhelmed with the standard of entries we received from homes up and down the country. We can’t wait to celebrate with everyone at the awards on December 5.”
Tickets to the care industry’s party of the year are available at https://scriptevents.co.uk/cuk-awards-tickets/
Budget measure could lead to £1m in extra costs, charity warns
BRUNELCARE, which cares for older people in their own homes, care homes and extra care housing sites, is concerned about the increase to employers’ National Insurance contributions and the knock on effect this will have upon the Bristol-based charity.
Whilst there was good news in the recent Autumn Budget for investment in social housing, the NHS and other public services, Brunelcare estimate that the change in National Insurance will add almost £1million to its staffing costs, creating significant financial pressures at a time when the charity and other social care providers are already under intense strain.
Brunelcare employs 1,100 colleagues to provide care, housing and support to 2,000 adults across the South West region each week. Staffing is by far the charity’s largest cost, and more than three-quarters of employees work in social care and support roles.
Their initial analysis shows that the 1.2 per cent rise in the rate of employer National Insurance Contribution plus the reduction in the threshold, will mean an almost £1million increase in Brunelcare’s costs, which is equivalent to 3.7 per cent of its current gross salaries bill.
Oona Goldsworthy, chief executive of Brunelcare, said: “The lack of funding to support wage increases, in addition to the new financial pressures announced in the Budget, make it increasingly difficult for providers like us to continue our commitment to paying colleagues the Real Living Wage.
“We are urging the Chancellor to review the Budget’s impact on the social care system, especially for charity providers.
“Either local governments must be given sufficient resources to increase fee levels in social care contracts to cover the additional costs created by the Budget’s ‘tough choices,’ or
charitable social care and supported housing providers such as Brunelcare should be exempt from the employer National Insurance increase and new thresholds.
“Increasing taxes aims to strengthen the public services, which is welcome, however the Budget is largely silent about social care and supported housing - a core pillar of a thriving and supportive society. It is unclear how the additional £25 billion funding for the NHS will relate to social care.”
In addition, Brunelcare’s wage bill will increase by a further £900,000 from April 2025 as a result of the five per cent real Living Wage rise.
Brunelcare first committed to becoming a real Living Wage employer in 2022 and has continued to do so ever since, because they believe championing fair pay for its social care colleagues is the right thing to do, and is vital in sustaining a viable workforce.
The combined effect of these unfunded measures means that Brunelcare will start the next financial year with a 7.4 per cent increase in staffing costs.
Prickly visitor finds sanctuary at home
A PRICKLY little visitor to a Teesside care home needed urgent help when she was unexpectedly spotted in the garden in the middle of the day.
A young hedgehog, later named Beech, was first seen walking slowly across the lawn at The Beeches in Stockton-on-Tees, at lunchtime – a telltale sign something was wrong.
Staff member and hedgehog enthusiast Nicola Bowes immediately realised the nocturnal animal should have been resting and knew it was in distress.
She acted quickly, carefully placing her in a box with a soft towel and reaching out to Carole Weightman of The Stockton Hedgehog Shed, who had assisted with a hedgehog rescue earlier in the year.
Nicola, the activities coordinator at The Beeches, said: “Carole came to collect the little hedgehog and took her in for some much-needed care. We kept in touch and I found out that our hedgehog was very poorly.
“A few days later, I found out it was a little girl and Carole had called her Beech, after the care home.
“She also told us she had visited the vet because she had a wound behind her ear, but she had no broken bones and recommended continuing with medication.”
Under Carole’s watch, Beech was given plenty of food to help her grow strong enough to return to the wild.
Three weeks after her rescue, she
had gone from a tiny 227 grams to a robust 625 grams—ready to be released back into The Beeches’ garden.
Carole asked that staff support Beech’s return to her natural environment by leaving out dry kitten food and water each evening.
Nicola, along with help from the care home’s handyman John George, created a feeding station with a camera to capture Beech’s visits. She added: “Our residents love watching the videos of Beech and are happy she’s made our garden her home.
“When visitors come, they often ask about her and say they’ve seen her latest video on our Facebook page.
`’Even the local nursery children love the updates—they come every week and watch the footage with us.”
Meanwhile, Beech’s feeding station has already had one other visitor—a neighbour’s cat, who was spotted on camera pinching her food.
A few bricks have now been added around the box to make sure Beech can get in, but the cat would struggle.
Nicola added: “We’re all very fond of Beech and hope her story will inspire others to keep an eye out for wildlife that might need a bit of help, especially hedgehogs.
“They’re declining in the wild, so every small effort—providing food, water, or a safe garden space—makes a big difference.”
Operator celebrates its staff in style
STAFF from across North Yorkshire’s Saint Cecilia’s Care Group took centre stage as the company held its second awards night.
The operator welcomed television personality and former politician Ed Balls as its special guest to present the awards at the Crown Spa Hotel in Scarborough.
Those awards were presented to recognise the care delivered by staff across the group’s centres in Scarborough, Whitby and Pickering.
Saint Cecilia’s executive chairman Mike Padgham said: “We had a wonderful evening celebrating the amazing care our staff have delivered over the past 12 months. “It was our opportunity to celebrate them and to say thank you and show our appreciation for all that they do.
“After he was unable to make it due to Storm Babet last year, we were delighted to welcome Ed Balls as our special guest, alongside Scarborough and Whitby MP Alison Hume, the
Charter Mayor, Councillor Janet Jefferson, and many other guests, for a fantastic evening.
“A huge thank you to them and to all our supporters for making it a very special evening. All in all, it was a wonderful celebration of
Saint Cecilia’s staff and a wonderful celebration of social care.”
Guests enjoyed a three-course dinner and dancing as well as the presentation of the awards. They also said hello to two alpacas from Butterwick Alpaca Retreat.
Winners: Saint Cecilia’s Values – Kath Fallows, Saint Cecilia’s Nursing Home; Saint Cecilia’s Values – Jenna Price, Saint Cecilia’s Day Care; Unsung Hero – Rose Broughton, Saint Cecilia’s Care Home; Leadership Award – Steph Harbron, Saint Cecilia’s Care Home; Team Leader of the Year – Highly Commended: Katy Walker, Saint Cecilia’s Care Home; Winner: Leona Mcinally, Alba Rose Care Home; Support Services Award – Highly Commended: Karen Eyres, Saint Cecilia’s Nursing Home; Winner: Trudy Cappleman, Saint Cecilia’s Care Home; Nurse of the Year – Highly Commended: Evans Sarbeng, Saint Cecilia’s Nursing Home; Winner: Yvonne Sedo, Jubilee House Nursing Home; Inspirational Care Worker – Highly Commended: Raphael Onilude, Saint Cecilia’s Nursing Home; Highly Commended: Beata Raducka, Normanby House Care Home; Winner: Luiza Noronha, Saint Cecilia’s Care Home.
Oona Goldsworthy
Grease is the word as resident’s film wish is granted
A RESIDENT’S movie wish resulted in a dementia care home transforming into a drive-thru cinema for a special showing of the 1950s-themed feelgood musical Grease.
Residents at Colten Care’s Fernhill in Longham near Bournemouth stepped back in time for a fun Rydell High School experience. It was complete with Pink Ladies, soda fountain, popcorn, mock-up car, rock and roll leathers, polka dot dresses, T-bird t-shirts, high school cardigans and other examples of 50s Americana.
An outdoor drive-in cinema was recreated with a big screen under the stars in the Fernhill garden while the home’s Hazel lounge staged a cosier viewing unaffected by the elements.
Companionship team leader Cara Duroe said the day was a chance to make a wish come true for resident Carol Swallow.
She added: “Carol told us she would love to go to the cinema but might find the experience overwhelming, so we thought we’d bring the cinema to
her. We used our marquees, projector and big screen, choosing Grease because it is so iconic, feelgood and nostalgic.
“Residents and team members spent weeks creating our own cars, props, signs and costumes, taking our inspiration from the film.
“It was a great opportunity to dress up and really feel a part of the fantastic Grease phenomenon, singing along to the classic songs we all love and making Carol’s wish come true at the same time.”
Staff members got in on the act by dressing as Grease characters for the day. Senior care lead Ben Kwakye played the John Travolta part of Danny while companionship team member Miezy Reynolds acted the role of Sandy, made famous by Olivia Newton-John.
Also donning costumes were various members of the companionship team plus nurses, healthcare assistants, administration staff, clinical lead Cornelia Bekker and care co-ordinator Felicity Hopkins.
Lender finances new care home in North London
SPECIALIST development finance
lender Atelier is financing the modernisation and upgrade of a vacant purpose built care facility delivering 119 rooms.
The £23.6million, 30-month development loan will assist with the construction cost, providing a muchneeded care facility in an area where demand currently exceeds supply. This development loan follows the provision of a £9.8m site acquisition bridge facility, which funded the purchase of the asset earlier in the year.
This marks Atelier’s third transaction with the borrower, as demand for care accommodation continues to rise in London and across the UK.
Rav Kudhail, lending director at Atelier, said: “We are pleased to work with our client, a UK wide care home operator, on this third transaction to fund the conversion and refurbishment of an existing asset.
Angela fulfils longtime theatre dream through campaign
ANGELA Widdecombe, a resident at Beacon House, part of the Centrum Care Group, recently fulfilled her long-time dream of attending a theatre show, thanks to the care home’s Just One Wish Campaign.
The campaign is dedicated to making the heartfelt wishes of residents come true, bringing joy, connection and unforgettable experiences to their lives.
About nine months ago, Angela expressed a wish to attend a show at the theatre, despite struggling with her mobility and not having ventured outside for quite some time.
Over the next few months the Beacon House care team encouraged Angela to regain her mobility, gradually building up her strength and confidence.
With their support, Angela managed to walk around her environment again, and later, even managed to get into a car for short trips to places like Blackpool Sands and the Community Café.
Her wish to see a live performance was made possible with careful planning. After exploring options together online, Angela chose to attend an ABBA tribute show at The Flavel Arts Centre.
The care team went the extra mile, ensuring accessible seating arrangements were made to accommodate Angela’s needs. Her goddaughter Nicola supported Angela’s plans wholeheartedly, even buying her a new outfit and shoes to make the night extra special.
Sarah Tremlett, registered manager at Beacon House, said: “It’s incredibly rewarding to see the joy that fulfilling a simple wish can bring to our residents.
“Through the Just One Wish Campaign we aim to create special moments that make a real difference in their lives, reminding them that they are cherished and valued members of our community.”
Angela was accompanied to the show by one of the care workers from Beacon House, Justine, who was there
Rav Kudhail
“When completed, the scheme will be operated by our borrower and provide high quality care accommodation in the area.”
to ensure her comfort and support throughout the evening.
Together, they arrived at The Flavel, greeted by team members who had arranged everything perfectly, including an accessible ramp and lift for her.
Angela kicked off the evening with a large gin and tonic, and although initially surprised by the loudness of the music, she quickly embraced the lively atmosphere. With a huge smile on her face, she tapped her hands and feet to the rhythm, singing along to the hits.
The highlight of the night came when the members of the band welcomed Angela warmly and posed for photos with her.
Angela added: “It was so lovely to be out and with other people and to be human again. I met people I know and also other staff from Beacon who were pleased to see me there.
“I used to go to the Flavel cinema a lot and had coffee there with friends weekly in the café. I felt included along with everyone else and ‘normal’ again.
“I was worried about being out in public and how people would see me, but all those worries disappeared once I was out. It was a wonderful night, and luckily Justine was with me the whole time to give me the confidence I needed. I’d love to go again.”
Four residents’ wish to fish was granted by staff at Lime Trees care home, where a friendly competition soon evoked between the women and men in the group. Hugo Jones, Greta Bunning, John Colborne and Veronica Coggins all expressed their desire to go on a fishing trip – Hugo and John because they hadn’t been fishing since their childhoods, Veronica because she had never had the opportunity to try fishing, and Greta because she used to fish with her husband (and also wanted to ‘beat the boys’). The group turned the trip into a ‘boys vs girls’ contest to see which pair could catch the most fish. At the end of the day the women prevailed, catching 17 fish in comparison to the men’s eight.
Angela Widdecombe
Home embracing green energy and digital solutions
ALBANY Nursing Home in Headington, part of the Healthcare Homes Group, has successfully installed solar panels and adopted digital care plans as part of its ongoing sustainability and digital transformation initiatives.
The installation of solar panels is an important step toward reducing the home’s environmental footprint.
This initiative supports the company’s broader goal of efficiently managing energy use and cutting CO2 emissions.
By generating renewable energy on-site, Albany Nursing Home will decrease its reliance on traditional energy sources, lowering energy costs and creating a more sustainable environment for residents and staff.
The transition to digital care planning is another key advancement. By replacing paper-based systems with a digital platform, carers now have quicker access to resident information, ensuring care plans are always accurate and up to date.
This transformation also allows for seamless communication between staff, healthcare professionals and next of kin, promoting better coordination in care delivery.
The use of digital care plans
Residents and staff at RMBI Care Co. Home Prince George Duke of Kent Court, in Chislehurst, were in for a Beatles mania treat when a tribute band came to perform in honour of John Lennon’s 84th birthday. The ‘Liverpool Lads,’ comprised of members Alex, Michael and Alex, recently visited residents as part of their tour around the UK. Earlier this month they even performed at the Cavern Club in Liverpool, home of The Beatles. Residents cheered on the boys, as they were entertained with famous songs including ‘I want to hold your hand’, ‘Twist and Shout’, and ‘Love Me Do’. After the show the band and their parents took the opportunity to chat with the audience about 60s music and fashion.
Blessing ceremony for Kev and Allison
A BLESSING ceremony was held at HC-One’s Meadow Bank care home in Bamber Bridge, Preston for resident Kevin ‘Kev’ Button and his partner Allison ‘Allie’ Gallacher.
Allie and Kev, a resident at Meadow Bank who lives with dementia, have been together more than 31 years and decided to celebrate their love by receiving a blessing.
“Kev and I met whilst attending a hockey tournament in Llandudno in 1993,” said Allie.
“We hit it off instantly, getting up to mischief like when we were dancing on the table in Summerland’s nightclub, breaking the chair at Cannock Hockey Club and early McDonald’s trip at York Hockey Club to stave off a hangover.
also reduces the time spent on administrative tasks, giving carers more time to focus on caring for residents.
The switch to digital not only enhances the quality of care but also supports the organisation’s sustainability goals by reducing the use of paper and other resources.
“Albany Nursing Home is leading the way in Healthcare Homes’ efforts to create a greener, more sustainable future,” said chief operations officer Helen Gidlow. “By installing solar panels and introducing digital care plans, the home demonstrates how innovative solutions can help reduce environmental impact while improving care for residents.
“We are committed to continuing this progress and increasing our sustainability efforts across our homes.”
In addition to the installation of solar panels, Healthcare Homes has implemented a range of eco-friendly initiatives, including energy audits to identify potential savings, the introduction of virtual meetings to reduce travel, and the rollout of paperless systems for administrative tasks such as payslips and recruitment processes.
“He asked me almost every day when we are going to get married, give up your hockey so we can go away at weekends and slowdown from work. How I wish I had listened to him.”
It wasn’t too late though, and plans were put in place at the care home to celebrate Kev and Allie’s love.
The ceremony took place in the gardens at Meadow Bank led by chaplain Gill Smart, with Allie and Kev surrounded by family, friends, staff and fellow residents.
Allie added: “Kev’s been in Meadow Bank now for four years and there is
not a day goes by when I would have considered not being with him, and although there are days when he doesn’t speak to me or tells me to go away as I push him to do his mobility exercises or stimulate his brain with activities. He is the love of my life and time together is worth more than anything.
“This blessing is for him to have memories and on good days a chance to share them with him.”
Home stages party with petting zoo
MIDDLETON Park Lodge Nursing
Home celebrated the first anniversary of its ‘Reconnect’ specialist dementia community with an all-day party, complete with an exotic animal petting zoo.
The care home, based in Leeds, launched its Reconnect community in September 2023 and is now home to 21 residents.
The party saw the exotic creatures from Loulabelle’s Jungle, a well-known and popular local exotic animal petting zoo, become the stars of the show. Owner Louise Steven brought along Sprout the tortoise and Athena the python, along with geckos, other snakes and a tenrec – a mammal that looks like a hedgehog.
The animal visitors proved hugely popular with residents and their loved ones, as they learned all about each animal and how best to handle them.
To celebrate the anniversary a buffet was served alongside a show-
stopping celebration cake, while entertainer Trevor Woodhead kept the energy high, getting everyone up and dancing.
Home manager Paulina Drzewiecka said: “It was such a joy to witness our people come together and light up with excitement. This celebration shows that dementia doesn’t diminish a person’s capacity for joy and connection.
“Our community does exactly that, it brings people together and focuses on what they can do, not what they can’t.
“We’re excited to see our Reconnect community continue to thrive and celebrate many more milestones in the future.”
To reflect a homely atmosphere and promote choice of activity, Middleton Park Lodge has adapted its environments to include areas found in a typical family home, including kitchens, laundry rooms, garden rooms and even a DIY workshop.
Kevin ‘Kev’ Button and his partner Allison ‘Allie’ Gallacher.
Society’s complaints handling is praised
THE 2024 Annual Complaints Performance Report, recently published by the Housing Ombudsman, has identified Abbeyfield Living Society as one of two exceptionally performing organisations for handling complaints.
ALS – which manages a large number of residential care homes, sheltered housing schemes and independent living complexes for older people nationwide –received praise for its performance, with the report having found no maladministration of its six findings (complaints made against Abbeyfield to the Ombudsman) during 2023-24.
ALS was one of only two organisations in England where the Ombudsman made five or more findings and not one of them was upheld. In addition, the report determined that ALS had ‘performed very well when compared to similar landlords by size and type.’
The Housing Ombudsman, Richard Blakeway, wrote a letter to ALS CEO, Paul Tennant, in which he stated: ‘You and your staff deserve considerable recognition for this outcome,’ adding that it ‘indicates a positive complaint handling culture within your organisation.’
By contrast, of the 271 landlords reported on, 126 had a maladministration rate of over 75 per cent of their findings, and over half had at least one severe maladministration finding.
ALS customer quality manager
Jonathan Earnshaw said: “It is reassuring to receive such a report, as we have recently launched a national conversation on complaints, reaching out to colleagues to engage with them on the important role complaints have in shaping our organisation for the future.
“Their voices help us to listen, learn and act on the feedback from our residents, their families, and our visitors.
“The report’s conclusions are a boost ahead of vital work that we will continue to develop and launch in the months ahead, with a new training offer for colleagues, a dedicated complaints toolkit and opportunities to understand lessons learnt from complaints through the sharing of data and outcomes widely across our organisation.”
Residents showcase their artistic flair
HC-ONE’S Brandon House in Coventry has been encouraging its residents to get creative with their artistic flair as part of the National Activity Providers Association Arts in Care Home’s initiative.
The care home provides nursing dementia care for up to 35 residents. Every year Brandon House participates in NAPA’s Care Home’s initiative, which aims to highlight the wellbeing benefits of arts, creativity and cultural engagement in care settings.
The theme this year was ‘HOME’, where NAPA celebrated the role of the arts in encouraging a sense of belonging, comfort and community within care settings.
Home is praised by inspectors
A ‘KIND and compassionate’ Highland home has been praised by the independent regulator for its highquality care and support.
Innis Mhor in Tain achieved grade 5 (very good) evaluations across all key areas, including wellbeing, leadership, staff performance, setting and care planning following an unannounced inspection. During their visit, the Care Inspectorate spoke to residents, family members, care staff and health professionals.
The report noted: “People were well cared for. There was kindness, compassion, and respect in all interactions we saw. Staff were welcoming and approachable. People told us they felt safe, valued, listened to, and staff treated them with dignity and respect.”
The report also found that Innis Mhor offers a varied programme of group and one to one activities, and provides high quality meals, with regular feedback from residents to the chef shaping their menu options.
Management and staff were commended for their leadership and teamwork, which had a positive impact on the quality of care provided: “People living in the care home and staff benefited from a warm atmosphere because there were good working relationships.”
Care was a collective effort, the report said, with staff from housekeeping, kitchen, and activities
working alongside carers to meet residents’ needs. There was an appropriate skills mix within the team, the right numbers, and effective deployment of staff, the report found.
Staff ensured that personal care plans were reflective of residents’ health-based needs, preferences and wishes. Residents and their relatives were kept up to date if changes were needed, the report added.
The home itself was described as warm, comfortable and well maintained, with a mixture of private and communal spaces for residents.
Kate Walker, manager of Innis Mhor said: “I’m incredibly proud of the team Mhor. Everyone, from care to kitchen to housekeeping, plays an essential role in creating a warm and supportive environment for our residents.
“We’re all committed to making Innis Mhor a place where residents and staff feel valued and cared for. It’s fantastic to receive this report just as we celebrate our 10th anniversary.”
The home recently celebrated its 10th anniversary, which led Highlands and Islands MSP Rhoda Grant to table a Motion recognising the team’s achievements.
Parklands group recently won the Highland Business Award for Community Engagement by a Business, with Innis Mhor’s strong ties to the local community highlighted in the winning submission.
Residents were asked for a description of their former homes, and in response colleagues were given details such as colour, street number and how many windows each house had.
Brandon House staff subsequently worked on making the houses from air dry clay, and the residents helped paint them. The finished houses were displayed on the wall of the care home like a street.
Home manager Sheryl Davis said: “The residents really enjoyed talking about what their homes look like. It has been a very positive exercise.
“Everyone has also been very positive about the display and have said how amazing it looks.”
Spellman Care won the coveted Independent/Family Business of the Year accolade at the prestigious Keighley and Airedale Business Awards in recognition of its contribution to the community and its commitment to excellence in care. The award was presented to representatives of the operator by BBC Look North’s Paul Hudson at a glittering ceremony. “We are incredibly proud to receive this award,” said director Steven Spellman. “It is a testament to the hard work, dedication, and compassion of our entire team. Our mission has always been to provide the highest quality care to our residents, and this recognition validates our efforts.”
Jonathan Earnshaw
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