Caring UK September 2021 by Script Media

no.296 • £4.75 incorporating

September 2021

The Number One magazine for the care sector

Plan to prevent meltdown this winter unveiled PARLIAMENT should be recalled for MPs to urgently tackle the staffing crisis in social care and recruit a task force of volunteers to help out, providers have said. The Independent Care Group has unveiled a three-point plan to prevent a “winter meltdown” due to the crisis in the care of older and vulnerable people. It calls for: n Parliament to be recalled urgently to tackle the crisis. n A volunteer army to fill gaps left by the huge recruitment shortage in care. n A financial injection to help providers give staff better terms and conditions. ICG chair Mike Padgham said: “The staffing crisis is now so bad that providers are battling day to day to cover shifts both in homes and in looking after people in their own home. “Many say it is the worst they have known in more than 30 years and so we need urgent action now, before the added pressures of winter turn this into a total meltdown.” Before Covid-19 there were 120,000 vacancies in the sector. Staff sickness and those isolating has been followed by a loss of staff to the sector due to plans to force all employees to have the vaccine. The end of freedom of movement after Brexit has also cut off a valuable source of recruitment for the sector. There is a growing

problem of providers being unable to take on new clients or handing contracts back to their local authority. This is leading to people being stuck in hospital beds or left without the care they need. “We cannot wait for the resumption of Parliament to tackle the current situation,” Mike added. “We need some urgent funding to be put in place, like the Government did with infection control, to enable providers to address pay within the sector and help them to recruit, because staff shortages are now becoming critical. “The Government should also recruit a care volunteer task force, from retired nurses, doctors, carers, to help out. “This would need to be done quickly so that they can be DBS checked and trained before winter pushes us to tipping point. “We also need to work closely with the inspectors, the Care Quality Commission, to see how we manage the inspection regime sensitively during this extremely challenging time for providers, many of whom are struggling to keep going. “Even before Covid-19 there were 1.5m people living without the care they need. We should be addressing that. Instead, we are struggling to keep our heads above water. Without urgent help we are going to experience a terrible winter.”

First comedy club a hit at care home

Residents at a dementia care home were treated to a staycation with a difference, thanks to a beach environment that has been created especially for them at their landlocked home in Wellington, Somerset. The activities team at Camelot House and Lodge have been busy recreating a good oldfashioned day at the seaside, complete with sand, beach accessories, ice-cream and even a specially tailored ambient soundtrack. Activities co-ordinator Richard Dempslake said: “Many of people’s happiest memories are associated with past seaside holidays, and our residents are no exception. And because of the nature of dementia it means that their older memories are the most frequently recalled.” Resident Barbara Doubtfire is pictured enjoying the sand.

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LAUGHS were shared across a Hertfordshire care home as it hosted its very own comedy club to mark National Joke Day and provide some light-hearted fun for residents and staff. Chuckles, giggles and full-on roars of laughter filled the walls of Foxholes, near Hitchin, during its inaugural comedy club event, which was hailed as a great success from all involved. Those involved in some of the one-line gags included 90-yearold Una Bracey, who opted for the cheeky classic: “Why did the tomato blush? Because it saw the salad dressing.” 91-year-old Jean Jacobs went for the festive favourite: “What do you get when you cross a snowman and a vampire? Frostbite!” The playful scheme aimed to promote friendship, togetherness and positive wellbeing, while providing residents and staff with a chance to enjoy some light-hearted fun following a challenging 18-months due to the Covid-19 crisis. Estate manager Neil Gandecha said: “We’re always open to new ideas on ways we can improve our residents’ quality of life and following numerous requests, we decided to trial a comedy club. “It was our way of providing residents with an opportunity to share a few laughs and form new friendships. “We wanted to spread some summer cheer to mark National Joke Day and we achieved that, through the good jokes and bad.”

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Gladys finds a cool way to thank Covid-19 ‘warriors’ A MUCH-loved resident celebrated her 91st birthday by finding a cool way to cone-gratulate a care home’s ‘coronavirus warriors’. Gladys Cross is a long-term and popular member of Pendine Park’s Highfield nursing home in Wrexham. Movingly described as “part of the family” at Highfield by staff, the greatgrandmother wanted to repay the home’s team for all their hard work – including their tireless efforts during the pandemic. Staff members were delighted to hear the ever-magical sound of an ice cream van’s chimes playing as it pulled in outside the home. Every Highfield employee on duty at the time was treated to a free ice cream, thanks to the generous gesture by Gladys. Asked why she wanted to treat the team, the former school cook said: “I want to thank everyone. They are very good. “I like being here. I like the staff.” Originally from Bradley, Gladys has spent been a resident at Highfield for several years. She has regularly enjoyed visits at the home from family members, including son Ian and daughter Diane. Last year Highfield helped to mark Gladys’ landmark 90th birthday during lockdown.

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During her time at the home, Gladys has frequently participated in activities such as art sessions. She has built a close bond with enrichment and activities co-ordinator Christine Lewis. “Gladys is a very popular resident at Highfield,” said Christine. “This was a very nice gesture by her. It helps make the staff feel appreciated and it has given them a boost. “The pandemic has been a long haul. Whenever we receive gifts from anyone it is greatly appreciated and shows people

are thinking about the team here. “We are very grateful to Gladys for treating everybody to an ice cream.” Affectionately referred to as ‘coronavirus warriors’, staff at Pendine Park’s homes have regularly received praise from management, residents and their relatives for their relentless work throughout the pandemic. They were able to take a short break from their regular duties to receive an ice cream, amid a buoyant atmosphere outside the home.

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CARINGNEWS

Pen pal scheme helps youngsters strike friendships with residents

Fiona Atkinson has joined CHD Living, a family-owned and operated group of care home and home care services in Surrey, Hampshire and South London, as quality and compliance manager. In her new role Fiona, who has a plethora of care-based experience behind her, will ensure continued best practice in care delivery as the sector recovers post-pandemic. Beginning her career in care as a care assistant in 1987, Fiona then went on to qualify as a social worker in 1992, working across all adult care settings. She additionally managed a mental health communitybased service, before later becoming an inspector for what is now CQC. Fiona has worked in Surrey for the last 10 years as a quality assurance manager with SCC and a safeguarding advisor with the county’s provider services.

DERBYSHIRE youngsters have been battling loneliness caused by the pandemic by exchanging letters and emails with residents at a local care home. A group of students based at Victoria Park Leisure Centre in Ilkeston struck up correspondence with residents at the Canal Vue Care Home as part of a programme coordinated by the Prince’s Trust Team programme. Naomi Allsop, who works at the care home, said: “I am absolutely thrilled that The Prince’s Trust decided to reach out to us to take part in their project and I’m thankful we were able to work together to make this project a great success. “It has been fantastic and the residents have loved doing it. They have made lifelong friends now and hope that it will stay that way. “The residents always have a huge smile on their faces when they receive their letter from their pen pals and cannot wait for them to visit their homes and hopefully can visit regularly.” The young and young at heart built up meaningful friendships across a 12-week pen pal programme, which culminated in a digital meeting that allowed participants to finally put names to faces. Fun was had by all as the newly acquainted friends took part in a

1930s to 1980s quiz, sang along to old favourites, and took part in a virtual game of Play Your Cards Right to mark the occasion. One unlikely pairing was 106-yearold Donald Rose and 17-year-old Jack Barker, who each discovered that their partner had a fascination with firefighting. Jack will be applying to the local fire

service’s training programme when he turns 18, while Donald, 90 years Jack’s senior, was able to check off the final item on his bucket list in June by riding in a fire engine for the first time. The Prince’s Trust Team Programme is delivered in the area by WCG, which is the largest provider of programmes for the Trust in England.

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CARINGNEWS

Former orchestra leader Brendan enjoys musicians’ visit to home IT’S not every day you have the chance to see and hear professional orchestral players performing live in your own garden. But that’s exactly what residents at Colten Care’s Canford Chase in Poole were able to do thanks to a visit by musicians from the Bournemouth Symphony Orchestra. And for the performers, there was added incentive to shine as the audience of residents included Brendan O’Brien, a former BSO leader and principal violinist who spent 29 years with the orchestra until his retirement in 2011. He said: “When I started with them, they were celebrating their 75th year and it was a wonderful season. “David Oistrakh, one of the greatest violinists ever, played Shostakovich’s violin concerto and Rostropovich the cellist also played. It was a huge honour for me to be celebrating that wonderful time with them. “Now, to be here as an old man, living in this nursing home which I like very much, it was a great pleasure for me to meet some of the presentday members of the orchestra and enjoy their playing. “It would be great to enjoy a repeat of the experience.” French horn and piano player Kevin Pritchard and violinist Jennifer Curiel delighted the spectators with a varied,

Former BSO leader Brendan O’Brien, second from right, after the concert in the garden with Ben Jennings, the BSO’s participate programme manager, and performers Kevin Pritchard and Jennifer Curiel. one-hour set that featured pieces by Sound of Music and even a classical Puccini, Gershwin, Scott Joplin and take on Abba’s Thank You for the Debussy. Music. There were tunes from musicals The afternoon concert took place including Mary Poppins and The with performers and audience seated

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in separate, suitably distanced gazebos. Team members at the home expressed thanks to neighbouring builders who downed tools for the duration to ensure there was no noise disturbance. In addition, the timing was perfect as planned maintenance work inside the home meant power was briefly shut off but with residents gathered in the garden to hear the music, no-one was affected. Companionship team leader Julie Wathen added: “The musicians wove a magical spell over our garden, with 17 residents watching the performance in hushed silence, their faces a picture of peace and contentment. There was complete stillness as everyone listened in awe to the beautiful music. “There was obvious pride in Brendan as he spoke with Jenni and Kevin afterwards and I overheard Edna, another of our residents, say to the musicians that she found the performance ‘absolutely charming’. “With our power briefly off for maintenance work, it could have been quite chaotic for the residents, but the garden became an oasis of peace for them.” The concert was part of a tour being delivered with the support of Tapper Funeral Service. A MU V i s i t S ST tand

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CARINGNEWS

Operator to partner with British Heart Foundation

Esther Scarlett is the new manager of Wellbeing Care’s Meadow View care home in Irchester, Northamptonshire. Before her latest appointment, she had trained and qualified as a registered nurse and nurse teacher and went on to work at highly esteemed infirmaries, including Kettering General Hospital and the Royal Papworth Hospital. Building on these experiences, Esther moved on to work in various other healthcare-based professions, becoming a disability analyst and then managing medical centres and even a men’s prison. Utilising her empathetic nature to follow teaching pursuits, Esther secured a position as an associate lecturer for The Open University before settling in the social care sector and working for notable companies including Majestic Care and Barchester.

HELPING Hands Home Care has announced a new 12-month partnership with the British Heart Foundation. The homecare provider has committed to raising £60,000 to mark the charity’s 60th birthday year with fundraising activities such as staff sporting challenges, the BHF’s famous Dechox chocolate challenge and with events in their branches. Helping Hands Home Care operates 143 branches across England and Wales as well as a central support office in Warwickshire, all of which will be heavily involved in reaching this fundraising target by July 2022. Karyn MacKenzie, group managing director at Helping Hands Home Care, said: “We have always been inspired by the fantastic work of the British Heart Foundation. “With the impact that Covid-19 has had on the charity sector, we felt it was imperative to show our support to charities like the British Heart Foundation so that they can continue with their life-saving research. “We support thousands of customers across England and Wales who have been affected by the devastating heart and circulatory conditions that the British Heart Foundation work so hard to beat, so we are incredibly proud to be supporting them in their mission to beat heartbreak forever.”

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Helping Hands’ managing director Karyn MacKenzie, and CEO Andy Hogarth. cardiac nurses on its Heart Helpline By meeting its fundraising target for around three months, providing of £60,000, Helping Hands could vital support to those who need it. fund a heart attack research project The partnership between Helping by the British Heart Foundation’s Hands Home Care and the British researchers for around six months. Heart Foundation will run for 12 The money could also fund one consecutive months. of the British Heart Foundation’s

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Your recommendations will be ordered by the quickest payback period. You can use your account to generate (and save) recommendations for one building or multiple buildings provided each building has less than sixty bedrooms. You can reorder your improvement measures and view them by installation cost, cost savings energy savings or carbon savings, to suit your requirements.

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The technical information will inform you about the different types of energy efficiency upgrades, such as a description of the technology, its benefits, how you might need to change your building to install it and the level of disruption that installation is likely to cause. The Funding page will provide you with the latest information on specialised ‘green funding’ via loans, grants or feed-in-tariffs. Suppliers and Products will help you find accredited and trusted experts and endorsed products. Information on procurement will help you think about what to ask suppliers to find the most efficient route to installing the recommended measures. There are also links to the latest guidance and building regulations about energy efficiency standards.

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CARINGNEWS

Advertiser’s announcement

Shanti Rampal, manager of Eliot House Nursing Home in Morton, with her gift.

How safe are your ratings? By Richard Fairburn CQC received a FOI request in June 2020 from the Relatives and Residents Association for a breakdown of all deaths due to confirmed or suspected coronavirus for all individual named care homes regulated by CQC, offering the justification that it “may well be appropriate for families to move their relatives as a particular care home may have unnecessarily put its residents at risk”. Of course if Richard Fairburn, and not an anti-private sector pressure group, had made the request, it would have been rejected as vexatious under section 14(1) FOIA, but no matter, the CQC declined the request on, among others, the health and safety grounds (a) that disclosure could result in life-threatening moves of residents between homes on the basis of information that could not support such decisions; and (b) of the likelihood of significant and harmful increase to the serious stress that care workers were already experiencing, as well as a risk of them being subjected to physical and verbal abuse. Relatively few people, in relatively few places, would claim, in the throes of the exponentially deteriorating pandemic in July 2021, following withdrawal of public health controls, that the risks of moving residents from one care home to another, and the mental health risks to care staff and managers, had dissipated to the extent that things are now completely different from a year ago. Realistically it may well be that the only such place in the world was the (virtual) High Court in London on the afternoon of 20th July, and that the only such person on the planet was Counsel for the Care Quality Commission, making precisely that submission on the instruction of his client. “.. deaths in care homes have decreased substantially compared to the earlier period of the pandemic and a high proportion of the care population is now vaccinated against COVID-19. The risks to health and welfare of publication identified in response to the earlier FOIA requests have therefore been significantly reduced.” The argument that things had not changed sufficiently to reverse the previous decision was “wholly

without merit” (this being rejected by the judge), Counsel sagely advising the judge, and I quote, that his client found it “astonishing” that I should contemplate such a claim. Up before the Court was the hearing (renewal from first refusal) of an application for interim relief (prohibition of publication pending the hearing) in my application for judicial review of the decision to publish the data on 21st July. Public law proscribes disclosure of confidential medical information without justification, and I had invited the Court to consider that the blanket disclosure of medical information, on the industrial scale of an entire class of subjects (all deaths from Covid19 in all care homes in a one year period), without individual justification, was a breach of the rules. Turns out it’s not. So long as it’s dressed up before the judge as the exercise of a regulatory function. Turns out also that publication of knowingly misleading data about the catastrophic effect of the pandemic on care homes out of context with, and distracting attention from, all other factors such as the April 2020 gov.uk policy of discharge from hospitals to care homes without testing that caused many of the outbreaks, resulting in deaths among care workers as well as residents, is also the performance of a regulatory function. I don’t regret the challenge. Out of respect and concern for care workers who may now be at risk of mudslinging, harassment, and perhaps worse. Within days of publication, the local press in all areas was predictably awash with opportunistic headlines as to the care homes with the highest death rates in all areas of the country, typically with a named photograph of the ‘worst home’ to assist identification. Providers now face the prospect of disproportionate application of the data in inspections to satisfy the political ambitions of those who would not wish to waste a good crisis, and who have now been given a legup by CQC for “irrelevant” purposes. No need to look for a hidden agenda, it’s plain for all to see if you look closely. n Richard Fairburn is a consultant at HSC Professional

Association celebrates care managers with treat bags THE Lincolnshire Care Association, NHS Lincolnshire Clinical Commissioning Group and Lincolnshire County Council are celebrating the county’s hardworking care home managers with a special gift. Along with a small team of volunteers from Country Court Care, Home from Home Care, Age UK Lincoln and South Lincolnshire and Forget Me Not Care, the organisations have delivered gift bags containing local food items to 288 registered managers across the county. Melanie Weatherley MBE, chair of the Lincolnshire Care Association, said: “Registered managers and care workers have worked incredibly hard to keep older and vulnerable people safe and supported during

the pandemic. “Their commitment and compassion deserve to be celebrated, so we’re proud to thank the teams with gift bags filled with local goodies. “We must remember that registered managers and their teams across the county will continue to go above and beyond to provide excellent care, and we will continue to support the teams through this ever-changing landscape.” The volunteers shopped locally and filled the gift bags with tasty treats from businesses including Pipers Crisps, Hames, Hawkens Gingerbread, Belvoir Farms, The Lincoln Tea and Coffee Company, Jenny’s Jams of Lincoln and Pocklington’s Bakery and then handed them out at care homes.

CARINGNEWS

Provider kick-starts ‘It’s Time To Care’ campaign

David Knight has been appointed the general manager at Sunrise of Southbourne. With a varied career spanning 25 years, he has worked in luxury hotels and more recently managing a retirement village in Romsey. With this wealth of experience, David possesses valuable leadership, problem-solving, and customer service skills that will give him the core credentials for success in his new role at the Bournemouth care home. David was driven to move into the social care sector in order to give something back to his community, having had a personal experience of caring for a family member this past year. Following a rigorous interview and induction process, he has now taken the reigns, eager to build on the successes of the care home and deliver on his promises to himself.

ONE of the UK’s biggest homecare providers is again mounting a national campaign to attract more people to work in the social care sector. The ‘It’s Time to Care’ campaign, which was first launched last year, has been kick-started by Bluebird Care in an effort to alleviate the recruitment pressures currently facing the social care sector. Although Covid-19 restrictions have been largely lifted across the UK, shortages of care assistants continue to affect the industry, with many providers eagerly searching for talented individuals to join their teams for rewarding careers. Katy Falconer, head of people at Bluebird Care, said: “Each and every care assistant at Bluebird Care is different, but they are all ultimately united in their commitment to maximising the wellbeing of our customers. ”It is this philosophy that binds all those who work in the sector, regardless of age, gender or experience. “However, with increasing staffing pressures in the UK, we once again need to champion the rewarding careers the social care sector offers in a bid to encourage more to join our industry. “We want to showcase the unique

people who make up this sector, whose invaluable work allows others to remain in their own homes, surrounded by their loved ones, in a setting most familiar to them. “Our care assistant roles come with security, safety and industryleading rewards. We aren’t looking for experience or a specific skillset, as we provide full training.

“Rather, we’re hoping to attract those who hold the core values of compassion, dedication and a commitment to helping others in their community.” The homecare provider hopes the campaign will encourage those who may not be considering a career in care to reflect on whether joining the sector could in fact be for them.

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Retirement village opens its grounds for charity MIDDLETON Hall Retirement Village opened its grounds for a charity fundraising open day for the National Garden Scheme. Visitors were able to explore the 45-acre estate of the retirement village at Middleton St George, near Darlington, with highlights including a Japanese garden, community allotments, lakeside butterfly beds, fruit orchards, Mediterranean garden, courtyard and pond, and a range of woodland walks. MD Suzanne Graham said: “The day was a great success and we were delighted to be helping to raise muchneeded funds for the NGS charities. “Our 2020 event had to be cancelled

due to the pandemic so being able to let people enjoy our estate has been extra special this year. “Thanks to the tireless work of our Estates Team, the estate looked wonderful and the enthusiastic team of volunteers, including residents who live here, colleagues and National Garden Scheme representatives, all made visitors feel very welcome.” Informal tours of the grounds with members of the Estates Team were running throughout the day, and an exhibition of works by the Middleton Hall Retirement Village photography group and paintings, ceramics and craftworks by other creative residents was also on display for visitors.

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Wednesday 1st December 2021

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BOOKING CONDITIONS

All places booked must be paid within 15 days of booking and before the conference unless otherwise agreed with Script Events. A telephone or fax booking must confirm when and how payment will be made A refund will be given, less £20 admin, fee for cancellations received more than 15 days prior to the conference. No refunds will be given with less than 15 days to the conference. However, delegate substitutes will be accepted to the day of the event at no extra cost. Where invoices are requested and agreed, payment must be received within 15 days from the invoice date. We understand and will exercise out statutory rights to claim interest and compensation for the debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms. An interest rate of 8% above base rate will apply for late payment. Script Media Group is committed to protecting your personal data. By attending our events, we provide you with an opportunity to meet and engage with our exhibitors. Our events create business to business relationships and give access to relevant industry people, products and services. We share your business information with the exhibitors and speakers so that they can review the companies that have attended today’s event, we DO NOT share personal information without your consent.

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Caring UK Conferences, Script Media Group Ltd, 47 Church Street, Barnsley, South Yorkshire, S70 2AS Tel:01226 734412 Fax: 01226 734478

CARINGNEWS

Provider hosts afternoon tea party for its clients CAREMARK (Southend and Rochford) hosted an afternoon tea party for its clients who have been self-isolating since the beginning of the pandemic and have been unable to access the community or their normal clubs and activities. Some of their care and support workers noticed that the clients they had been caring for had not accessed the community for several months due to the pandemic and wanted to arrange something to lift spirits and facilitate a community event. After much consideration and feedback from clients an afternoon tea party was held, which was an afternoon full of music, entertainment, bingo and afternoon tea for all. The event was hugely successful, with many local shops and services donating items for the raffle such as gardening vouchers, vouchers for cafes and restaurants, hanging baskets, clothing, ornaments, hampers and much more.

Deepak Menon, managing director of Caremark (Southend & Rochford), said: “It was so lovely to see all our service users most of them who were stepping out for the first time after shielding for over a year. The smiles on their face were priceless. “I am also ever so thankful to my wonderful staff who have always worked very hard especially during the pandemic relentlessly and cared for all the service users in the best possible way. “It was overwhelming to see the kind of support we received from the local business community to support the event by generously donating gifts, snacks and other items towards making this event enjoyable and entertaining.” Due to the positive response they received from clients, families and staff, they intend to organise similar gatherings in the future to promote social interactions for those who are otherwise confined within their homes.

Red Rocks Nursing Home in Hoylake has been awarded a national Gold Standard Framework Quality Hallmark Award for its delivery of end-of-life care during the pandemic. The Platinum Award was given as part of the Gold Standard Framework Virtual Awards, which recognise health and social care providers delivering quality care in the final year of life. Red Rocks is one of 59 organisations which received the prestigious accolade across the country during the virtual ceremony. The Gold Standard Framework Centre, in association with Hospice UK, provides expert training for frontline staff in health and social care, to enable a ‘gold standard’ of care for people nearing end of life.

The UK’s largest Cleaning & Hygiene event

BUSINESS MEDIA LTD

INFORMING, INSPIRING AND

CONNECTING THE INDUSTRY The Cleaning Show 2021 returns to London on 2–4 November following one of the most challenging times for the cleaning sector in a generation. Organised by the British Cleaning Council and Quartz Business Media, the Cleaning Show has become the ultimate destination for the cleaning and hygiene sector to connect, learn and discover new products, services and suppliers.

FIND OUT MORE AT

cleaningshow.co.uk

ORGANISED BY:

CARINGHYGIENE, LAUNDRY & INFECTION CONTROL

Advertiser’s announcement

Gainsborough Specialist Bathrooms to deliver unparalleled holistic showcase GAINSBOROUGH Specialist Bathrooms will once again be showcasing its prowess in antimicrobial assisted bathing solutions and accessible wet rooms on stand C32 at the Care Show 2021 (NEC, October 13 and 14). As a specialist bath innovator for over three decades, Gainsborough Healthcare Group is a trusted UK based manufacturer that specialises in bathing solutions for domestic, acute and long-term care. Part of this award-winning organisation, Gainsborough Specialist Bathrooms is the renowned brand that supports healthcare facilities with accessible baths for advanced safety and care. Its holistic service also encompasses the ability to deliver complete bathroom solutions for ultimate outsourcing efficiency. The specialist team at Gainsborough has all the technical expertise to ensure care homes, rehabilitation centres and hospitals can rely on a single source for all accessible bathing requirements. From site survey and bathroom design, through to installation and ongoing maintenance, Gainsborough G360 services provide the dependable solution for CQC excellence and long-

term strategic gain. The critical value of these unparalleled 360-degree capabilities, especially during the current Covid pandemic, will be showcased at the Care Show. The ingenuity of Gainsborough baths will be epitomised at the show by live displays of the Gentona and Sentes. The flagship Gentona is a powerassisted solution that facilitates safe and controlled transfers of bathers in and out of the bath, so the risk of falls is reduced. Its transfer seat lifts, rotates and lowers users so that manual handling by carers is eliminated – ensuring

protection against musculoskeletal injury. Through variable height technology the Gentona also provides safer working heights for carers with greater eye-level engagement. The Gentona bath is regarded by many healthcare providers as the number one solution for utmost client dignity and cost saving efficiency. It has been proven to reduce utility consumption and operational time by 20 per cent – resulting in every fifth bathing cycle being free. Add to this in-built BioCote, which provides 24/7 99.9 per cent antimicrobial protection, the

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Gentona is safeguarding quality care and delivering sustainability on an unprecedented level. For more complex bather requirements, the Sentes bath provides an ultra-efficient, power reclining solution. Its advanced ergonomics and moulded seat help to improve postural control – enhancing bathing comfort and delivering the optimum blend of functionality and performance. The vertical-raising, side-entry door also ensures easy-access for bathers, making transfers safer and simpler for care staff. With its quick-fill technology and low water usage, it reduces time between refills, allowing carers to focus on the needs of bathers. The water and energy efficient Sentes has a SWL of 205kg, thermostatic controls and is available with a range of sensory options including Bluetooth sound, hydrotherapy and chromotherapy. Full details regarding these baths will be available to take away alongside information regarding the rest of the Gainsborough bath range. There will also be G360 bathroom literature, BioCote results-based evidence and recent case studies.

Rentals

REPAIRS

Full warranty promise

Saving time and money CANFORD Healthcare provides residential and nursing care in 12 sites across the South of England. Gompels has been able to offer Canford its intuitive and easy to use online tools to monitor individual care home budgets and spending. The online systems provide all the information at a glance in a dashboard that is second to none. The previous supplier had a very large list of core products from which the care homes could choose from. It was incredibly difficult for head office to monitor and control spend. Care homes were inconsistent in their product usage adding to the difficulties of monitoring. There were many issues with customer service queries and delivery problems leading to waste of personnel time. Gompels provided a solution to the service issues by introducing Canford to its online dashboard which was a

real “hit”. Gompels provided Canford with savings on the top 250 products they were purchasing from their previous supplier, but cost savings were not what impressed Canford most. Two account managers have immediately been assigned to Canford to run their account so there is a consistent approach to the service and how the homes are being looked after on a continuous basis. Head office has to authorise any new product before it is being purchased, increasing the level of monitoring. Individual homes are able to place online orders, which they prefer over having to ring up or raise a purchase order. Budgets are closely monitored and controlled at all times. Head office is notified of any orders by homes who are getting close to their upper budget limit, so they do not go over budget unnecessarily.

RENTALS

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SERVICING

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FREE NO OBLIGATION QUOTES ON LEASE/RENTAL/OUTRIGHT PURCHASE

07739 585401

www.fowlerprofessional.com / sales@fowlerprofessional.com

CARINGHYGIENE, LAUNDRY & INFECTION CONTROL Advertiser’s announcement

Anti-microbial technology in fabrics – a route to improved infection control in care homes ONE of the key lessons learned by care homes in 2020 was that the more you can do to prevent the spread of infections, the better. Multiple studies convey that environmental contamination is a substantial source of cross infection within healthcare environments1,2, in both residents’ rooms and in communal areas. Care homes should consider new technologies that tackle this issue, such as the anti-microbial properties of recent fabrics and upholsteries that are effective in the elimination of bacteria and microbes. However, not all anti-microbial technologies function the same way, with many not providing long term protection. Most of these short-term technologies use migrating anti-microbials, where applied chemicals travel out of the material and chemically kill micro-organisms. They are effective for shorter periods, but are unlikely to imbue the long term protection care homes are looking for. Developments and innovations in this area have provided a few long-term solutions of antimicrobial resistance on furniture. One example of this is the Shield Plus technology which, unlike all other technologies in the marketplace, is non-migrating, non-leaching and non-depleting, providing long term resistance and aiding the infection control fight in care homes. The Shield Plus anti-microbial technology works by attracting microbes, stabbing their cell walls and electrocuting the biochemicals within. This way of eliminating the bacteria and microbes eradicate the possibilities of organism adaptation and subsequent immunisation.

The non-migrating technology remains permanently bonded with the fabric and stays effective for the entire duration of the fabric’s life. Spearhead’s newly launched range of fast delivery furniture features fabrics that incorporate this technology as standard.3 As environmental contamination is one of the major sources of pathogen transmission in care environments, it is paramount care homes should ensure that they choose the right type of fabrics for their furniture and look for long-lasting resistance to infection, built in to furniture, to maximise and protect residents, visitors and staff.

WIRELESS FALL PREVENTION SYSTEMS • Cable free solutions for safety and ﬂexibility • Wireless range of up to 95 meters • Stand alone systems or connected to your nurse call system • Peace of mind for both the Care Home resident and the Carer

ARRANGE A VIRTUAL OR SAFE ON-SITE DEMONSTRATION 0345 180 1800 | sales@spearheadhealthcare.com

Visit Spearheadhealthcare.com to see a full selection of furniture that incorporates this technology.

References 1. Weber, D.J., Rutala, W.A., Miller, M.B., Huslage, K. and Sickbert-Bennett, E., 2010. Role of hospital surfaces in the transmission of emerging health care-associated pathogens: norovirus, Clostridium difficile, and Acinetobacter species. American journal of infection control, 38(5), pp.S25-S33. 2. Weinstein, R.A. and Hota, B., 2004. Contamination, disinfection, and cross-colonization: are hospital surfaces reservoirs for nosocomial infection?. Clinical infectious diseases, 39(8), pp.1182-1189. 3. Shield Plus by Panaz (Accessible at: https://online. fliphtml5.com/cvkmp/xtqw/#p=1)

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CARINGHYGIENE, LAUNDRY & INFECTION CONTROL Advertiser’s announcement

The Cleaning Show returns to highlight new cleaning and sanitation practices HELPING showcase the latest advancements in cleaning practices and technologies, The Cleaning Show returns to ExCeL, London from November 2-4. Organised by the British Cleaning Council and Quartz Business Media, the show will welcome more than 7,000 senior cleaning professionals from across the contract cleaning, facilities management, healthcare, hospitality, retail, and public services sectors. Attendees will be able to connect, learn and discover new products, services, and suppliers from more than 60 leading cleaning suppliers. Returning exhibitors already

confirmed include ICE, MITIE Cleaning Services, Evans Vanodine, Numatic and Killis. Attendees will have the opportunity to test and source new and exciting products from these exhibitors, along with companies joining the event for the first time, including Apex Supplies, Team Software and Wepa Professional. The Cleaning Show conference will provide a platform for attendees to learn about the latest developments, and critical next steps for an industry on the frontline of public health and safety. Industry experts will discuss major topics such the recently formed

Cleaning and Hygiene APPG and how autonomous cleaning can support and enhance current cleaning practices. New for 2021, the Cleaning & Support Services Association will be hosting its 2021 CSSA Innovation Showcase in a dedicated pavilion at the event to highlight and celebrate the industry’s most innovative cleaning products, services and initiatives. Businesses and organisations can enter their innovations via the CSSA website. Jim Melvin, chairman of the British Cleaning Council, said: “Continuing to spearhead innovation, the

Advertiser’s announcement

industry has quickly adapted to all of the emerging challenges, and we are truly excited to return to the ExCeL, London as the first physical event for the sector to demonstrate our collective collaboration in continuing to drive the industry forward at such a critical time.” Event director Stuart Dacre added: “As the UK goes back to work, we are delighted to connect the industry face-to-face once again, and look forward to announcing our best-inclass educational programme and exciting show features in the coming months.” To register and find out more, visit https://cleaningshow.co.uk/

Miele’s heat-pump dryers are a cost and energy-efficient choice SUSTAINABILITY is becoming an ever more pressing consideration and for care homes’ laundry operations are always a key area to review when working towards reducing carbon footprints. Historically, tumble dryers are notorious for their high energy consumption values, but there are now ways to achieve an optimum drying result whilst maintaining impressive energy and cost efficiency. When choosing dryers, it is notable that care homes are increasingly turning away from gas appliances due to safety concerns. However, Miele’s new heat pump commercial dryers are highly rated for their safety, functionality and energy efficiency. There is no requirement for complicated and expensive exhaust ducting and its incumbent periodic cleaning. This also affords clear advantages when it comes to flexibility of machine positioning. Miele’s Ecoplus technology guarantees that both energy

consumption and drying times are kept consistently low. Due to the effective interaction of the Miele filter system and the maintenance-free heat exchanger, fluff cannot clog the heat exchanger or adversely affect the exceptional drying efficiency. Miele’s heat-pump tumble dryers’ employ a highly efficient and economical filter system and heat exchanger to keep run times low and enable an energy saving of up to 60 per cent when compared to vented dryers. Forbes Professional provides a range of options for heat pump dryers, including the Miele PT 8337 and the Little Giant PDR 908. All of their Miele commercial laundry is available on a purchase, rental or lease basis, with access to a comprehensive service that includes installation, commissioning, user training, and a first-class repair and maintenance response. Visit www.forbes-professional.co.uk call 0345 0702335 or email info@forbes-professional.co.uk

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CARINGNEWS Advertiser’s announcement

Advertiser’s announcement

Move More TV aims to get Three popular risk your residents active again assessment tools

WITH Covid-19 having such an impact on residential care properties, your residents and staff health has never been more in the spotlight. We have seen more than ever the importance of keeping people physically active and its importance for physical, social, and mental health. To solve this issue, Move More TV has been created by the highly experienced team, led by Claire Goodliff. Besides having a successful business career working on activity programs with schools, fitness industry events, and working for the Sport England body responsible for group exercise, she is also a qualified dance fitness and group exercise instructor. She is joined by Alexandra Cornwall, director of education at Community Fitness Network, who has 16 years as an instructor, trainer, and an examination board assessor, and Brett Pearson, who brings 30 years of media management experience and who also worked with Claire at the Sport England funded body. Together they are launching, on September 24, a TV based channel that will provide you with a huge library of exercise programs that will help keep your residents active. Downloadable onto your Smart TVs via Android, Apple, Roku, or Amazon based apps, it will give easy access

for your activity co-ordinators to select vetted and suitable classes for everyone to join in. Classes can be taken in communal areas, allowing exercise to become a part of a social programme. There is also the option to use the programme as part of a care programme on a one to one basis, where sessions can be selected to support specific individual needs. It will have a mixture of 10/15/30 minutes activities so will have something for every fitness level, or as research is showing, will allow people to build up their strength and stamina again after possibly 18 months of reduced or no activity. To receive further information, or register your interest please visit our website at www.movemoretv.com or email support@movemoretv.com

WHERE applicable, every care plan section should include a risk category to ensure no matter who reads the document, they will have a clear understanding of what could potentially harm a resident. For example, in CareDocs, completing the Mobility care plan section will assess the risk of falling, the Personal Evacuation Plan section will assess an evacuation risk and the Medication section will list certain risks involved with administering medication. However, in addition to this, we have digitised three widely used risk assessment tools into our care management system to calculate the scores for you for a more efficient experience. The Waterlow Score calculates the risk of pressure ulcers developing on an individual basis. It looks at the build / weight of the resident, their height, skin condition, sex / age, continence, mobility and special risk factors like tissue malnutrition, medication, major surgeries, trauma, and neurological deficit. We have integrated the Waterlow system as part of our care assessment process, specifically within the Skin Integrity assessment. The final risk score and any contributing factors are then delivered to you in a personalised care plan. The Malnutrition Universal

Screening Tool is a widely used tool in care settings, including hospitals, care homes and nursing homes, to assess the risk of malnutrition in adults. It was originally developed in 2003 by the Malnutrition Advisory Group – a standing committee of BAPEN, and combines the individual malnutrition risks associated with weight change, BMI and acute illness to calculate a risk score and provide response guidance. We have integrated MUST into our Nutrition care assessment and care plan, giving you the ability to naturally calculate a new MUST score each time you progress through the assessment process. The National Early Warning Score 2 was developed by the Royal College of Physicians to standardise the assessment of acute illness and helps detect early signs of clinical deterioration. This early warning system uses six vital signs to calculate a risk score and provides guidance surrounding monitoring and clinical response. NEWS2 can be used to communicate with external health professionals and medical facilities. You can print the NEWS2 observation chart or save a digital file to provide the medical team with the latest vital readings and scores. Email sales@caredocs.co.uk or call 0330 056 3333 to find out more.

Advertiser’s announcement

NATIONAL HEALTH AND SAFETY CONFERENCE FOR SOCIAL CARE 2021 ATTEND THE CONFERENCE FOR EVERYONE INVOLVED WITH HEALTH & SAFETY IN SOCIAL CARE

“Together again - Sharing again” Wed 29th & Thurs 30th September 2021

Woodland Grange, Leamington Spa, Warwickshire

Falls and Burns : Behavioural Science People moving People : LOLER Safety Risk Mgt : RIDDOR Legal News : Fire Safety

Discuss : Debate : Engage : Learn

Full details on speakers, venue and how to book

www.nashics.co.uk

events@nashics.org e:e: events@nashics.org

t: 07840 t: 07840 160 160030 030

Share best practice : Network with colleagues

Striving to promote excellence of safety and health in care services

Health and safety matters THE National Association for Safety and Health in Care Services focuses on all health and safety matters affecting the social care sector. The association has gone from strength to strength since its inception and has a growing membership across many providers and organisations covering the UK. Keeping up to date regarding Health and Safety matters is vital. The more you know, the more you can plan and the more you plan, the less you are susceptible in turbulent times. Through the association you can network with colleagues responsible for health and safety, share your own ‘best practice’ experiences and hear how others have overcome challenges. Attend dedicated events on health and safety at special member rates; and participate in national and local networkers, conferences and seminars, in-person or virtual. Advertise job vacancies free; and benefit from special member offers and rates from suppliers of goods services and equipment.

Receive regular update emails covering latest developments and safety alerts/news; while giving access to current information, links on key safety topics; and monthly our highly praised e-News. Matters cover range from fire safety, training, infection control, lone working, falls prevention, first aid to stress, Legionella, case law, regulation, people moving people and mock courts to mention just a few. See our website for reports on past events – www.nashics.org We have developed national links with other organisations, government bodies and enforcement agencies. Our aim is to promote and improve safety and health in care practice by providing a sharing and networking forum for debate, and discussion. Joining NASHiCS is a great and easy way to keep informed and aware. Health and safety is an essential and matters to everyone involved with social care now and in the future.

Building a better future for care 13-14 October 2021 NEC Birmingham

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COME AND GET TO GRIPS WITH EVERYTHING YOU NEED AS A CARER. THE CARE SHOW 2021 IS THE UK’S LARGEST CARE-FOCUSED EVENT AND WILL LEAVE YOU FEELING ENERGISED AND INFORMED WITH ITS BREADTH OF INSPIRATION, INNOVATION AND INSTRUCTION. WHATEVER YOU’RE LOOKING FOR IN THE FIELD OF CARE – TRAINING, CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS, LEADING SUPPLIERS, DISCOUNTS, NETWORKING IT’S ALL HERE, RIGHT AT YOUR FINGERTIPS.

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