WHITEHORSE NEWS • August 2020
Sustainable Scouts Read more on page 6.
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2040 Community Vision
Working for Whitehorse
Waste Management
Clean Community
What do you hope our community will be like?
Learn about Fernando, a Civil Engineer working for Council.
Advanced waste processing will transform our rubbish.
Let’s all do our part in keeping Whitehorse clean.
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August 2020
$2.5million recovery package. If you do need some support through this difficult time, please get in touch with Council.
Contact us Whitehorse City Council, Locked Bag 2, Nunawading, VIC 3131 customer.service@whitehorse.vic.gov.au www.whitehorse.vic.gov.au Phone: 9262 6333 Fax: 9262 6490 NRS: 133 677 then quote 9262 6333 Customer service centres
Sustainability
Council's customer service centres are currently closed.
Council meetings
Whitehorse News is printed on paper manufactured at a PEFC and FSC Certified Paper Mill and is produced using soy based inks.
Special Committee Meeting Monday 10 August, 7pm
Acknowledgement of Country
Ordinary Council Meeting Monday 24 August, 7pm These meetings will be held via remote technology, with no attendance in-person. Council meetings are live streamed at webcast. whitehorse.vic.gov.au Information correct at time of printing: Tuesday 28 July.
In the spirit of reconciliation, Whitehorse City Council acknowledges the Wurundjeri people as the traditional custodians of the land. We pay our respects to their Elders past and present.
Whitehorse News online Sign up to our e-version and read the Whitehorse News online at www.whitehorse.vic.gov.au/ whitehorse-news
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如需免费口译协助，请致电 131 450。电话接通后，请说出 你说的语言，并要求转接白马 市政府。
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Vietnamese / Tiếng Việt Để được hỗ trợ thông dịch miễn phí hãy gọi số 131 450. Hãy nói tên ngôn ngữ của quý vị và yêu cầu được kết nối với Hội đồng Thành phố Whitehorse.
Mayor’s Message We’re in this together With the announcement of metropolitan Melbourne returning to lockdown until midAugust at the earliest, it is important for our community to know that council is still here for you, offering the essential services you need.
We encourage all residents of Whitehorse City Council to comply with the Stay at Home Directions. We should stay at home except for one of these four reasons: ■ Shopping for essentials ■ Provide or receive care ■ Work or study if it cannot be done from home ■
Exercise
When leaving home, it is now mandatory to wear a face covering – whether that be a mask, scarf or bandana. You must not leave home without a face covering unless you’re exempt. Please adhere to this direction to protect yourself, your family members and our community.
We’ve had to close a number of our facilities, including Aqualinks, Sportlink, playgrounds, Box Hill Community Arts Centre, Box Hill Artspace, and libraries but are still offering a number of our services online. For a full list, visit www.whitehorse.vic.gov.au/about-council/news/ coronavirus-covid-19-response/whitehorse-citycouncil-events-services-and-facilities-update
We recognise it is difficult, not being able to see family or friends or even your work colleagues. We must all maintain physical distance, stay at home if unwell, get tested if we have any symptoms and wash our hands. These restrictions will be in place until at least 19 August. Please, do the right thing, and hopefully soon, we will be able to be out there, enjoying all our favourite activities.
We understand that people are doing it tough through the pandemic, and Council has released a $2million relief and support package and a
To keep up to date with council information, sign up to our whitehorse news e-news or ‘like’ council on Facebook.
North East Link Judicial Review Update After detailed discussions with the Victorian Government, Whitehorse City Council and the City of Boroondara have withdrawn from litigation with the Victorian Government over the North East Link process. The councils commenced legal action because of the concerns about the lawfulness of the process of approval used by the government for the reference design. As a result of our strong advocacy, Council has secured additional opportunities to be at the table with the State to ensure the concerns of our community will be heard in relation to the design of the North East Link. The community will also have the opportunity to comment on the final design through a formal consultation process arranged by the Victorian Government. Whitehorse Mayor, Councillor Sharon Ellis said, “We are pleased with this outcome for Whitehorse residents. After very detailed discussions, we have ensured we will have a seat at the table as the final design for the project is developed. We will remain engaged in the process, and will continue to advocate for the interests of our community.”
She added, “Through our strong advocacy, we were also successful in securing Victorian Government commitment to a range of important projects that will enhance and protect open spaces and community amenity in Whitehorse.” The Victorian Government has committed to support projects in Whitehorse including: Upgrades to Elgar Park including: ■ ■ ■ ■
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a new synthetic multipurpose sports field sports field lighting for the southern ovals new and upgraded car parking Upgrade of five playgrounds near the Eastern Freeway Improving the amenity of underutilised open space through upgrading access and new nature play and interactive elements Upgraded irrigation systems A new cycling route to connect the Koonung Creek Trail with key destinations in Whitehorse. Increased tree canopy in open spaces along the Eastern Freeway corridor Installing infrastructure in open spaces to enhance dog walking and exercise Exploring options for water harvesting and water monitoring at sports fields
These projects will be progressively implemented over coming years.
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August 2020
Wear a Mask As announced by Premier Daniel Andrews, anyone in metropolitan Melbourne or Mitchell Shire must now wear a face covering (mask, scarf, bandana) when outside their home, or risk a $200 fine. This applies to anyone aged 12 years or older. By covering our faces, we’re protecting ourselves, our families and our community.
Wearing a face covering needs to be second nature – as you leave the house and take your wallet, phone and keys, grab your mask, scarf or bandana. There are some reasons not to wear a face covering. For example, those who have a medical reason, those who have a professional reason or if it’s just not practical, like when running – however you will still be expected to carry your face covering at all times to wear when you can.
The tree protection controls were due to expire on 30 June 2020. An extension of the controls has been approved for a further 6 months until 31 December 2020. This means that a permit is still required to remove, destroy or lop trees of a certain size.
Serving our community in new ways Our purpose is to serve the Whitehorse community. In these difficult times, providing services that keep our community safe, healthy and functioning is essential. Over the past three years, Council has embarked on a Digital Program which has brought many of our services online. We’ve also launched eight customer-focused websites over the past 15 months so it’s simple to find the exact information you need when you need it – 24/7. While face-to-face customer interactions are not possible at this time, we continue to serve our community in new digital ways.
Interim Tree Controls Extended The expiry date of interim tree protection controls across all residential areas in Whitehorse has been extended.
Council Services Online
The interim controls will remain in place until 31 December 2020 while the Minister for Planning considers Council’s request to approve Planning Scheme Amendment C219 which seeks to permanently apply the tree protection controls.
Serving our community online Whitehorse citizens and community members can now access more than 45 Council services online through our Report, Apply and Pay functions. Report Log on to Council’s website anywhere, anytime and you can quickly report issues to Council, such as missed bins, fallen trees, roaming pets and more.
More information
www.whitehorse.vic.gov.au/ amendment-C191
Apply ou can also apply online for a hard waste Y collection, parking or planning permit, building documents and permits and more. Pay
Greater than or equal to 5m 1m
With all face-to-face customer service centres now closed, payments can be made online for a wide range of services, including rates, pet registration renewals and home and community care accounts.
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Other ways to connect with us To stay in touch with Council during the coronavirus COVID-19 outbreak: ■
Follow us on Facebook @WhitehorseCityCouncil
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Live chat with our Customer Service or Planning and Building officers on our website. You can contact us directly by phone on 9262 6333 or email at customer.service@whitehorse.vic.gov.au You can contact Councillors directly. Their contact details are available at www.whitehorse.vic.gov.au/councillors Snap Send Solve – an app you download to your phone.
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August 2020
Working for Whitehorse Lighting the Way Fernando Gonzalez has worked at Whitehorse for just over a year and brings a world of breadth and experience to his role. A major achievement made by Fernando and his team at Whitehorse over the past year was the completion of flood light upgrades to several parks in Whitehorse. He has also overseen the reconstruction of netball and basketball courts in Mont Albert, which included removal and rebuild of asphalt, new goal posts, line markings and construction of a 1.8m fence along court boundaries.
Born in Chile, Fernando migrated to Melbourne with his family at the age of five. Wanting to be an architect like his father, however, in his words, “couldn’t draw for peanuts,” he followed his strengths of maths and science and became an engineer. After completing his study at Monash University, Fernando’s graduate position was working on a Melbourne office block. He yearned to see the world and experience other cultures and moved to Singapore for work. Here, he was employed for three years by the Bouygues Group – Dragages Singapore Pte Ltd where he worked on the Millenia Walk Shopping Mall, Centennial and Millenia Towers Project. After an offer as Project Manager with Emaar Properties, Fernando moved to Dubai and worked on two significant hotel and resort projects. The first was, The Address, a 63 story 5* hotel located in downtown Dubai close to Burj Khalifa Tower (tallest building in the world) and the luxurious resort, Kingdom of Sheba with IFA Hotels & Resorts. And yes, that is one of the resorts that you will find on the palm crescent shaped island for which Dubai is renowned!
Fernando Gonzalez: Civil Engineer, Engineering and Environmental Services, Design and Construction
Returning to Australia, Fernando worked on the ten kilometre Sydney underground railway project connecting CBD to the Airport (Join Venture between Bouygues and Transfield) at the International station. He has since also worked in Mauritius and Singapore on multiple mixed use projects, where residential development is mixed with retail and commercial.
Do Your Bit to Help Keep Our Community Clean Council’s cleansing team is working hard to keep parks and town hubs clean, and we need your help to ensure they stay that way.
We urge everyone to do their bit to keep Whitehorse clean by disposing of rubbish appropriately and refraining from dumping masks and gloves on the ground.
Council has received numerous reports from Whitehorse community members of people littering in Whitehorse, in particular PPE equipment including masks and gloves.
Single use PPE should be disposed of in a plastic bag and then into the general waste, either in your bin at home or in a public bin. Together, we can all do our part to keep Whitehorse safe and tidy.
Having hoped, he would one day return home, Fernando has now settled back into Melbourne life and his role at Whitehorse.
Fernando and his team work together to complete projects while simultaneously maintaining safe worksites.
Fernando has enjoyed serving the community in his first role in the public sector and found the diversity of the role satisfying. “With so many of my career highlights having been longterm, I have found satisfaction in the completion of several projects within a year”. Fernando has particularly enjoyed working alongside other departments at Council “to deliver top quality projects within allocated construction programs and budgets”.
A day in the life of a Civil Engineer at Whitehorse is a mix of working in an office environment, planning or progressing projects, combined with time spent on-site, checking on the quality and progression of projects. Fernando’s role hasn’t changed much during the pandemic - he still maintains time on-site and now works from home, instead of in the office. He found he needs to be really organised during this time to coordinate meeting his colleagues on-site when required.
Fernando is passionate about his job and can talk easily about the benefits of LED lights compared to the older technology of metal halides. “LEDs are an energy efficient solution which reduce the carbon footprint to support the environment and are more cost effective to maintain”. Along with his team, Fernando is delighted with the improvements to the upgraded sports fields and comments, “there is an even lux level (brightness) across the grounds now and the quality of light is improved, both for athletes and spectators.” He has found aspects of his role challenging compared with work in the private sector, such as bearing responsibility for the health and safety of the public. In the private world, building sites are closed to public access when development is underway, however this is not viable when working for the public. Sports fields can’t be closed for the duration of development and
Floodlight Upgrades across Whitehorse A major achievement made by Council in the past financial year included the upgrade of floodlights at sports grounds across Whitehorse including Vermont Reserve, East Burwood Reserve, Bill Sewart Athletics Track, Springfield Park and Surrey Park. These parks were the first in a series of planned sports field light upgrades to occur at Whitehorse in the coming years. The lights have been upgraded from metal halide technology to LED, are more energy efficient and cost effective in the long term. Benefits for residents include a reduction of spill onto residential areas.
August 2020
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Tender for New Waste Management Infrastructure Three tenderers have been shortlisted for the biggest tender for new waste management infrastructure in Victoria, following a competitive tender process. Advanced waste processing will transform how Whitehorse City Council manages the rubbish we collect from residents. Whitehorse City Council and 15 other councils from Melbourne’s south east are seeking an advanced waste processing alternative to landfill in a tender process led by Metropolitan Waste and Resource Recovery Group. Following a very competitive tendering process involving 30 expressions of interest, three tenderers have been shortlisted: ■
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Veolia Environmental Services Australia Pty Ltd Sacyr Environment Australia Pacific Partnerships and REMONDIS (together with CIMIC Group Companies CPB Contractors and UGL)
No decisions have been made yet regarding the type or location of any facilities. This will be identified later in the procurement process.
Spittelau Advanced Waste Processing Facility, Austria
It is expected that one or more 20 to 25 year contracts will be awarded by 2022, with construction starting in 2023. The new facilities are expected to attract investment of around $650 million and create temporary jobs during construction and permanent operating jobs. Why do we need Advanced Waste Processing? Landfills in the south east of Melbourne are filling up and no more are planned to be built. Household rubbish in Whitehorse and the other 15 councils is projected to increase by 40 per cent over the next 25 years.
Behind this unusual façade in central Vienna is a combustion facility that processes 250,000 tonnes of household rubbish every year. It produces electricity, heat and scrap iron.
What other countries use Advanced Waste Processing plants?
How safe are facilities?
Many large cities overseas rely on advanced waste processing to manage household rubbish, with landfill as a last resort. This includes Suffolk and Marchwood in the UK, Spittelau in Austria, Twence in The Netherlands and Vernéa in France.
Modern advanced waste processing plants use sophisticated emission control equipment to minimise pollution. The newest facilities in Europe and North America are designed to meet strict emissions standards. Facilities have real-time emission monitoring and they
Benefits of Advanced Waste Processing
are inspected and tested regularly to ensure safety standards are achieved, and many outperform standards. All large industrial facilities have to manage the risks of pollution. The Environment Protection Authority (EPA) Victoria has strict standards for new waste to energy facilities to protect people’s health and the environment. More information
www.mwrrg.vic.gov.au/ smartersolutions
REGULATED BY EPA
Send less waste to landfill
Reduce greenhouse gas emissions
Recover more resources from household waste
Can transform waste into energy to power homes and businesses
Better outcomes for community, economy and environment
Preserve land for better uses than burying waste
Since 1970, EPA has regulated the operations of industries to prevent harm to the environment and people— industries such as petrol refineries, landfills, abattoirs, chemical manufacturers, power stations and sewage treatment plants. EPA sets standards that facilities must operate within, and regularly monitors compliance with these standards through reporting and inspections. Advanced waste processing facilities are also regulated by EPA. Any facility will need to be appropriately located, constructed and operated according to strict regulations that minimise risks to the environment and people.
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August 2020
Sustainable Scouts The 1st/8th Blackburn Scouts were successful recipients of a Sustainability Grant from Council late last year. Scout Leader Lesley Eckfield submitted a grant proposal for “separation at the source” recycling bins intended for Scouts to collect rubbish and separate recycling from landfill and soft plastic whilst away on camps. Lesley had noticed how much food and packaging waste was being collected on camps that were then disposed of into landfill when Scouts returned home. She offered an example of a slab of fruit boxes that come wrapped in six packs of plastic which are then in a box that is also wrapped in plastic.
The bins purchased with the grant have been used once for a camping trip, prior to COVID-19 and provided more than enough space in each of the appropriate recycle bins for the group of 18 Scouts and their leaders to collect, store and deposit their rubbish right. Scouts on the trip said that they learnt about the bins by using them whilst away. There was an initial briefing about what could go into each bin. By the end of the time away, one of the Scouts, Luke confirmed, “at the end of the weekend, we all understood what could go into each bin.” The bins focus on separating recycling at the source. Many of the Scouts did not know about the difference between soft and hard plastics prior to the purchase and use of the new bins.
The bins include Yellow for co-mingling recycling, White for soft plastic, Red for landfill and maroon buckets for food scraps. Lesley said the Scouts enjoyed the pedal action to open the bin lids and joked that it was easier than having to remove the bin lids with their hands. Lesley has shared the success story of the new recycling system at Blackburn Scouts with other Scout groups across Whitehorse. She hoped that other groups might also get involved in
recycling initiatives and she was met with a positive response. Blackburn Scouts have also started recycling better at their Hall during regular meetings. This initiative has helped to better educate the Scout group about appropriate way to recycle and where recycling goes once it leaves the Scout Hall bins. Above: Scouts, (L-R) James, Luke and Nic are proud to be doing more to recycle rubbish on Scout camping trips.
Closing The Loop On Food Waste – Heatherdale Pre-School Heatherdale pre-school’s garden features a range of natural play materials and incorporates repurposed materials, including an old bath-tub, and a bench made from recycled soft plastic. Their Kitchen Garden Program teaches children to grow, harvest, prepare and share fresh, seasonal delicious food. A recent grant from Whitehorse Council has now supported them to close the loop on the food cycle. The children and staff were able to purchase
a compost tumbler and worm farm, as well as undertake a workshop to learn how to use these systems efficiently. Whitehorse Council would like to help you close the gap by offering a $50 rebate for the costs of getting your own system started at home, or up to $150 for community groups, schools and kindergartens. More information and application forms www.whitehorse.vic.gov.au/waste-environment/ rubbish-recycling/composting-and-foodwaste
Above: Children at Heatherdale Primary School learn about their newly acquired compost tumbler. Photo taken before COVID-19 restrictions.
August 2020
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Youth Mindfulness
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August Immunisations Council provides free vaccinations against infectious diseases for children from six weeks to 19 years of age and a limited range of vaccines for eligible adults in accordance with the National Immunisation Program Schedule.
Mindfulness was in focus when the Whitehorse FReeZA Committee held their first online event via Zoom. The young people who attended walked away with an in depth understanding of mindfulness, its practices and its importance when dealing with life, health and wellbeing, especially in times of stress. Included in the event was a session on meditation, which participants found soothing and relaxing. Kate Rizzo from Grow Club facilitated the meditation and local musical talent DJ Sierra provided the calming music to accompany.
This event was held in response to the mental health concerns stemming from the COVID-19 pandemic, and was designed to help participants learn new ways to manage any stress or pressure they may be feeling in these uncertain times.
For more information on this event and support for young people in Whitehorse contact: Youth Services on 9898 9340 Follow us on Instagram and Facebook @youth_connexions. Image: Created by Flying Pig Event volunteer committee member Violet.
Upon arrival at the public flu vaccination session you will need to follow physical distancing and exclusion requirements.
Krystal is 19 years old and demonstrates empathy and a commitment to her community. Outside of her commitment to studying a Bachelor of Commerce, Krystal actively dedicates her personal time to a variety of community service pursuits each week.
Krystal took part in the Multi-district Interact Conference 2019, facilitating a project planning session and was leading marketing for the second conference this year which was postponed. Krystal is actively involved with 180 Degrees Consulting where she assisted a Victorian charity to develop a subscription model through analysis and presentation of survey data. As a team leader, she also co-led five consultants to develop a risk mitigation strategy for a national not-for-profit. During school, Krystal was a student ambassador for the Oaktree Foundation and an Events Officer
To slow the spread of COVID-19 by maintaining physical distancing, Council has introduced a compulsory booking system for its public immunisation program. To make a booking, please call Council’s Environmental Health Unit on 9262 6197. Please remember, for the safety of our community, your child will only be immunised if you have a booking.
Young Person of the Month
During coronavirus, Krystal has continued to make an effort to improve the life of others in the community. As part of her role as Founder and co-President of the Rotaract e-Club of Melbourne, she has contacted aged care facilities in Whitehorse to organise programs to combat isolation. Krystal was also part of the leadership team that helped to raise $4,000 for the bush fire appeal earlier this year.
Booking system for immunisations
No Jab No Pay For all enquiries regarding legislation please call the Centrelink Families and Parent Line on 13 61 50. for the Future Minds Hackathon. The Future Minds Network educates and empowers students to create their own social impact projects and Krystal was involved in pitching and marketing a project to her peers. Krystal’s commitment to social issues has been demonstrated through her participation in fundraising initiatives such as the 40 Hour Famine; World’s Greatest Shave and Live below the Line. She is to be commended for her continued commitment to improving the lives of others. An avid pianist with an interest in drama, Krystal has managed to find time for other pursuits, achieving a First Class Honours for her Grade 5 AMEB piano exam and writing and directing her own play in High School. Krystal will go into the running to become the Whitehorse Young Citizen of the Year for 2020.
Whitehorse Civic Centre (Willis Room) 379 Whitehorse Road, Nunawading
4, 21 & 26 August – 9.15am-10.45am 13 August – 6pm-7.30pm •
Box Hill South Family Centre 1228A Riversdale Road (Rotary Court), Box Hill South 1 and 23 August – 9.15am-10.45am 20 August – 6pm-7.30pm •
Burgess Family Centre 15 Barwon Street, Box Hill North 19 August – 9.15am-10.45am 25 August – 6pm-7.30pm •
Sportlink 2 Hanover Road, Vermont South 14 August – 9.15am-10.45am
More information and to nominate www.whitehorse.vic.gov.au/ young-person-month-award
More information 9262 6197 www.whitehorse.vic.gov.au/immunisation
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Imagine Whitehorse in 20 years’ time.
Over the next few months, we will be reaching out to as many people as possible across the Whitehorse community to ask about their vision for Whitehorse in 2040. Whether you live in Whitehorse, own a business, work or study here, or just visit regularly for recreation, we want to hear from you!
Want to know more?
This year, we have had to change the way engage with the community with a greater focus on online consultation.
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The Community Vision 2040 provides us with a oncein-a-generation opportunity to shape our shared future. What is a Community Vision? A community vision sets out the long-term aspirations of the community. The Whitehorse 2040 Community Vision will be driven, developed and owned by the Whitehorse community, with Council as the facilitator of the development process. Why create a Community Vision? A community vision is a requirement of the Local Government Act 2020 and provides a great opportunity to engage broadly and deeply with the community. The Whitehorse 2040 Community Vision will create better connections between Council and the community, providing a shared vision to work towards. How will the Community Vision be developed? The first phase of the consultation involves completing the Vision survey. There are 3 versions of the survey: 1. Full survey available online at www.oursay.org/whitehorsecitycouncil/communityvision You can also request a hard hardcopy through calling 9262 6333 or emailing communityvision@ whitehorse.vic.gov.au The survey is available on request and online in Simplified Chinese, Greek, Italian, Vietnamese and Korean. 2. Complete the shorter three question survey on the opposite page, cut out and mail in. 3. For Whitehorse kids, draw or write your responses, cut out and mail in.
Join us for an online information session to find out what a community vision is, why it is important and how you can be part of creating it. The session will include a short presentation then an opportunity to ask questions. Suitable for the whole family - and a good activity during lockdown!
What do you hope our community will be like, and what do we need to prioritise to get there?
PROJECT TIMELINE
Tuesday 11 August, 6pm-7pm
Join the discussion If you’d like to chat with us and other community members about your ideas for the future, come along to one of the following fun and interactive online workshops where we will discuss your ideas big or small: ■
Sunday 16 August, 11am-12pm (all ages welcome)
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Tuesday 25 August, 7pm-8pm (all ages welcome)
Under the age of 25? Come along to our special session for young people (hosted with our Youth Services team): ■
Thursday 13 August, 4pm-5pm
Over the age of 65? We want to make sure we hear your voices. Join us for a dedicated session on: ■
Wednesday 26 August, 10am-11am
To register for any of the sessions visit www.oursay.org/whitehorsecitycouncil/communityvision Once you register you will be sent instructions on how to participate. We will also be hosting sessions in Chinese (simplified), Greek, Italian, Vietnamese and Korean - see the website for further details. There will be other phases to the consultation and opportunities to take part, so visit the website or look out in future editions of Whitehorse News for updates.
TO RETURN THESE SURVEYS
Cut out and mail to our independent consultan Whitehorse 2040 Community Vision C/O Activate Consulting Reply Paid 91822 MENTONE VIC 3194 *NO STAMP IS REQUIRED Or scan and email to: communityvision@whitehorse.vic.gov.au You can also request a reply paid envelope by calling 9262 6333 or emailing communityvision@whtiehorse.vic.gov.au
Subscribe to the e-version at whitehorse.vic.gov.au/Whitehorse-News.html My ideas and priorities for the future A community is made up of many things: places, spaces, people, celebrations, neighbourhoods, jobs, education, family and friends, health, safety, the arts, sports, the built and natural environment and more. Thinking about your connection to Whitehorse… 1. The thing/s I love or value are… (please write clearly)
2. In 2040, I would like our community to look, feel, or be…
3. The one word that describes how I want Whitehorse to be in the future is…
Tell us about you Please tell us about you – so we can make sure we hear from a diverse range of people in Whitehorse. Suburb (where you live):
Gender:
Age (in years):
Kids drawing survey: Draw what you would like your community to be like in 2040? First Name:
How old are you now?
How old will you be in 2040?
What suburb do you live in?
nt at:
Tell us about your drawing…(ask a grown up if you need help)
Ask your parent or carer to tick here and sign their name if they agree that your drawing can be published in a future edition of Whitehorse News or on social media. Names will not be published.
Council is committed to complying with the provisions of privacy legislation. This means that Council respects the privacy of individuals and complies with the Privacy and Data Protection Act 2014 in the collection, use, storage, management, provision of access and disposal of information. The intended recipients of the information are Council officers and authorised contractors (in case we need to share any personal information with our contractors). Council may disclose the information to law enforcement agencies, courts and other organisations authorised to collect it. For more information please refer to Council’s Privacy Policy at www.whitehorse.vic.gov.au/privacy-statement or obtain a copy from any of the Council offices. If you have any queries please contact us on (03) 9262 6333 or email us at customer.service@whitehorse.vic.gov.au
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The views expressed are those of individual Councillors and do not necessarily reflect Council policy or the views of Council as a whole.
Central Ward
Elgar Ward
Morack Ward
Cr Andrew Munroe 0429 138 140 andrew.munroe@whitehorse.vic.gov.au
Cr Tina Liu 0418 121 357 tina.liu@whitehorse.vic.gov.au
Cr Bill Bennett 0409 195 530 bill.bennett@whitehorse.vic.gov.au
Cr Denise Massoud 0409 230 499 denise.massoud@whitehorse.vic.gov.au
Cr Blair Barker 0459 857 280 blair.barker@whitehorse.vic.gov.au
Cr Raylene Carr 0400 886 889 raylene.carr@whitehorse.vic.gov.au
By Cr Denise Massoud
By Cr Tina Liu
By Cr Raylene Carr
The impact of COVID-19 pandemic continues.
COVID-19
Let us all support the use of masks and sanitiser and keep safe to allow us to return to reduced restrictions as soon as possible. For the short time when restrictions had relaxed I noticed support for cafes and restaurants locally increased. There are many local businesses who are struggling and I do hope everyone will actively support local business in any way possible as they provide local jobs and importantly local services. Council has a great saying “Think Local, Buy Local” and this has never been more important for our community.
This is a particular challenging time for many, as Melbourne returns back to Stage 3 lockdown. As many of you are aware, some Council services have been impacted, however essential ones will still continue as per normal. Council will also continue to maintain our valuable open spaces, parks and reserves – which are proving to be even more vital during this time.
In recent weeks we have seen an increase in the number of COVID-19 cases. I hope everyone is doing what they need to do to stay safe and look after themselves and their families. Restrictions will remain in place until we get this virus under control, so it is important we all do the right thing, support each other and our communities.
A great news story is Central Ward resident and committed volunteer, Anne Payne, was awarded an OAM for her great service. Anne’s passion for vegetation in Whitehorse and community health and wellbeing has seen a long term commitment across many roles in the community including Blackburn Lake Sanctuary Advisory Committee, Blackburn and District Tree Preservation Society, Red Cross, East Burwood Counselling Centre and works with other interested residents weeding many different local parkland areas. Congratulations Anne!
The Whitehorse Recovery Grants Packages, worth $2.5 million, will hopefully also provide further support and respite for our local businesses and community groups. Please do let me know if we can be of any further assistance. For more updates on Council’s COVID-19 response, visit: www.whitehorse.vic.gov.au/aboutcouncil/news/coronavirus-covid-19-response Community Vision 2040 The Whitehorse Community will have the opportunity over the next few months to partake in the development of Whitehorse Community Vision 2040. This piece will look at our community’s long-term aspirations and goals for Whitehorse over the next 20 years and we’d love to hear from you! Further community consultation information will be available in due course. Once again, stay safe and please take care of yourselves and each other.
The new Minister for Local Government, Shaun Leane MP has confirmed the postal elections will proceed in October, and the new ward boundaries and names for Whitehorse were gazetted on 9 July. Due to the lockdown, all Council meetings, briefings and catch ups with community groups have been via Zoom and my email account has been kept very busy. Cr Massoud and I recently caught up for a drink and a chat with Mark Hallett, Nunawading Basketball Association to celebrate and wish the club a Happy 50th Birthday. Not quite the same connection and engagement, but you can still give a virtual hug, enjoy a chat, cuppa and cake with friends while logged on to Zoom. Social membership is free, so you should try it. It is a great way to stay connected. If you would like to stay in touch with what’s happening in Morack Ward, please email me at raylene.carr@whitehorse.vic.gov.au Until next time.
All the best and until next time – Tina
Council has approved a program “Whitehorse Local Heroes” which aims to recognise, reward and celebrate outstanding, local volunteering efforts undertaken by individuals and groups that are making a positive contribution to the well-being of the Whitehorse community, during the COVID-19 pandemic period and up until the end of 2020. We will be asking for residents to nominate, visit www.whitehorse.vic.gov.au/about-council/jobs/volunteers Current community consultations are for ‘Draft Floodlighting Policy - Outdoor Sports and Recreation’ until 5pm Monday 10 August 2020 and also ‘Whitehorse 2040 Community Vision’. Visit www.whitehorse.vic.gov.au/about-council/haveyour-say/community-consultation-and-engagement Photo: Cr Massoud with Anne Payne OAM.
Above: Cr Liu under the new lights at Springflied Park.
Above: Cr Carr's dogs Chilli and Chino home schooling during the pandemic.
The views expressed are those of individual Councillors and do not necessarily reflect Council policy or the views of Council as a whole. Riversdale Ward
Springfield Ward
Cr Sharon Ellis (Mayor) 0419 397 194 sharon.ellis@whitehorse.vic.gov.au
Cr Ben Stennett 0448 375 937 ben.stennett@whitehorse.vic.gov.au
Cr Andrew Davenport 0407 652 145 andrew.davenport@whitehorse.vic.gov.au
Cr Prue Cutts 0409 867 540 prue.cutts@whitehorse.vic.gov.au
By Cr Andrew Davenport
By Cr Ben Stennett
Draft Floodlight Policy
21 Wattle Valley Road Mitcham
One way to encourage more female participation in sport is to make grounds more available for use so there is a greater capacity to play. That's why I support a program for floodlighting our sporting ovals which allows structured play and competitions as well as unstructured social activities, however, floodlight use needs to balance the needs of users with amenity of surrounding residents. Council is now seeking feedback from the community on the Draft Floodlight Policy until 10 August. I encourage you to participate in the process.
At last! Council’s vision for this 4700sqm new open space development is complete. Council purchased this land after identifying it in its Open Space Strategy and using funds from the Open Space Reserve. I was delighted to visit with some locals who were also thrilled. It was identified as a "missing link" between Antonio Park, Yarran Dheran and Schwerkolt Cottage and provides connectivity to the Eastlink trail.
Box Hill Tennis Club – Book a Court Whilst most activities have been closed down by COVID-19 restrictions, members of the community are still able to play tennis. Box Hill Tennis Club allows casual users access to their club through the book-a-court system which means you do not need to be a member to play. Details are at https://play. tennis.com.au/boxhilltennisclub Friends of Gardiners Creek – Register Your Interest Whitehorse Council has a number of advisory committees which provide a link between Council and community members are interested in a particular park or reserve. Currently there isn’t an advisory committee for Gardiners Creek in the Burwood area, however, a number of interested community members have set up a friends of Gardiners Creek page where thoughts can be shared on how the area can be best maintained. Please consider visiting www.facebook.com/groups/ friendsofgardinerscreek Waste Management A Long Term Problem With availability of landfill for waste running out, it’s clear that landfill is not a long term solution for waste management. We must all play our part in reducing the level of waste we all create, and increase recycling. That’s why I support Council’s activities around recycling and composting education, and Council’s services including hard waste collection, bin services and the recycling and waste centre. For details on Council’s services and how to utilise them, please visit www.whitehorse.vic. gov.au/waste-environment/rubbish-recycling
Nunawading Community Hub Work is nearly complete at the hub! If you've driven past the former Nunawading Primary School on Springvale Road you can't have missed the amazing new hub which will be the home for 15+ community groups including University of the 3rd Age (U3A). Council purchased the former Nunawading Primary School after it had been closed by the State Government. Walker Park Work has been completed on the Walker Park Pavilion. Doesn't it look amazing? I can't wait until there is a return to community sport after we have COVID-19 under control. Work is being undertaken on replacing the cricket nets at Walker Park, which have reached the end of their useful life. With the brand new oval, the redeveloped pavilion, I'm sure the football club and cricket club will make full use of their new facilities. I am now turning my attention to the Nunawading Gymnastics and Sports Club - we know that gymnastics as a sport has been experiencing growth and this facility needs to be redeveloped and enlarged. I will work with Nunawading Gymnastics to understand their needs which can help develop a concept plan for Council approval and also attract State and Federal Government funding contributions.
Riversdale Ward News If you would like to stay in touch with what’s happening in Riversdale Ward, please email me at andrew.davenport@whitehorse.vic.gov.au
Above: Local residents at the newly developed Wattle Valley Road Park
Community Briefs Victoria Police Community Connection Survey A new Victoria Police Initiative, CommConnect means you will see more police out and about in the community across the Eastern Region of Victoria. CommConnect is a different approach to policing. Officers (usually at Sergeant level) will be assigned to engage with key stakeholders in specific sectors of the Police Service Area, more directly focusing resources to build stronger and more collaborative relationships. Allocating ownership to a specific supervisor to keep our communities safe will increase presence and visibility and allow police to respond to and focus on victims and people in need in a more agile way. As part of this process, local police are asking their communities what concerns they may have regarding policing in their local suburbs and townships and ways in which police can better connect and support the community to address those concerns. Each survey relates to a Local Government area, so please feel free to respond to the survey relevant to your area. Please know your information is totally confidential and will not identify you. https://engage.vic.gov.au/victoria-policecommunity-connection-project/victoria-policewhitehorse Please note that these surveys are not a way to report a specific crime. If you would like to report a non-urgent crime or event, please use the Police Assistance Line on 131 444, or Crime Stoppers Victoria on 1800 333 000. If there is an emergency, please phone Victoria Police on 000. Spoonville A community-led global initiative, ‘Spoonville’ was born out of England, in an attempt to improve mental health by making people happy as they were out and about during daily exercise. For contributors, there are a few rules to follow like making Spoonies durable and waterproof, and no touching.
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August 2020
Whitehorse Sports Awards Do you know an outstanding sportsperson or a dedicated person who makes a positive contribution to sport and recreation in Whitehorse? Nominate them for the 2020 Whitehorse Sports Awards The awards are a Mayoral event that acknowledge the hard work and dedication of local athletes, sporting and recreation clubs, officials and volunteers, across Whitehorse.
Do You Want to Stand for Council? Anyone interested in standing for Council in the forthcoming 2020 elections, must complete a mandatory training session prior to nominating as a candidate. The sessions are likely to cover: ■ Eligibility ■ Time/Commitments ■ Responsibilities of government ■ Role of Councillors ■ Code of conduct and oath of office ■ Role of CEO and staff ■ Election campaign donations
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Conflict of interest Legislation and policies Confidentiality Entitlements (allowances, support)
Sportsperson of the Year
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Sportsperson of the Year with a Disability
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Junior Sportsperson of the Year
The training will be conducted online by Local Government Victoria and will be available from 3 August.
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Team of the Year
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Coach of the Year
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Official of the Year (New category)
In addition the Victorian Local Governance Association (VGLA) are running a general information session online (not compulsory) for potential candidates on 26 August 6.30pm-8.30pm.
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School of the Year
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Volunteer of the Year
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Club of the Year
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More information www.whitehorse.vic.gov.au
Local council elections are held on the fourth Saturday of October every four years. This year it will be on 24 October by postal vote and voting is compulsory. The Victorian Electoral Commission (VEC) will be responsible for administering Victorian council elections this October.
Please contact Council on 9262 6333. More information www.vec.vic.gov.au/Enrolment
Award categories: ■
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2020 Council Elections
If you are not a State enrolled voter, but you pay rates in Whitehorse City Council, you may still be entitled to be enrolled for the Whitehorse City Council elections.
Awards are given to sportspeople who achieve remarkable results in their sports as well as putting something positive back into the sport.
VOTE
Anyone who lives, attends school or is a member of a sporting club within Whitehorse is eligible to be nominated in any of the categories.
Nominations for this year’s awards will be extended to include achievements from 1 April 2019 – 30 August 2020, as we recognise the impact that COVID-19 has had on our local sporting clubs/ associations/competitions. More information and to nominate www.whitehorse.vic.gov.au/about-council/ what-we-do/awards-and-grants/awardsfunding/whitehorse-sports-awards
August 2020
Subscribe to the e-version at www.whitehorse.vic.gov.au/whitehorse-news
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Pruning Keeps Trees Clear of Power Lines Council manages tree pruning on public land to ensure a safe distance between trees and power lines. Pruning will occur in Box Hill this August. Pruning is done in accordance with the Electric Safety (Electric Line Clearance) Regulations 2015 and also with Council’s Electric Line Clearance Management Plan. More information
www.whitehorse.vic.gov.au/ naturestrips
Smarter Living – Advanced Home Composting and Worm Farming Know the basics? Time to delve deeper into food waste recycling at home to understand more about the science and the environmental benefits. Whitehorse and Manningham residents are invited to join this online webinar.
Bring along all of your composting troubles so that you can be directed to some very practical solutions.
Cultivating Community will help you get better at turning food waste from home into garden gold.
By the end of the workshop you will be well informed to take your practice to the next level to become food waste recycling champions in your Community!
When: Wednesday 19 August, 7pm-9pm.
More information and to register www.eventbrite.com.au/e/smarter-livingadvanced-home-composting-and-wormfarming-tickets-92655165093
Whitehorse Adds Fully Electric Truck to its Sustainable Fleet A first in local government, Council has recently procured a 100% electric truck with a customised tray and elevated working platform. The fully electric truck adds to Council’s sustainable fleet, which currently includes five electric vehicles, an electric van and a number of hybrid vehicles. The truck is used frequently for maintenance and installation of Council street signs, and its quiet electric motor makes it ideal to work in built up areas of the municipality. A part of Council’s overall Sustainability Strategy to reduce carbon emissions,
the Hino truck was purchased without an engine or transmission and was converted to a fully electric operation by SEA Electric. The truck has zero emissions with a range of approximately 200kms, being charged overnight at Council’s Operations Centre in Box Hill South using renewable power. A great addition to Council’s fleet of vehicles, the truck was procured using best value practices by public tender. Keep an eye out for the truck doing important work in your area, you’re likely to see it before you hear it!
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August 2020
Caring for the Community Assisting International Students During COVID-19 International students have turned to mental health support services in large numbers during the coronavirus pandemic. The Centre for Holistic Health’s Service Coordinator Ms Ada Poon said that, “the increase was due to general fears about coronavirus, as well as concerns of racism and being discriminated against or criticised in public places, along with study stress, adjustment issues, financial pressures and learning to live independently.” “With many anxious about racism, students are avoiding going out and being in public places for long periods of time”, said Ada. The Centre for Holistic Health is a not for profit organisation located at Whitehorse Community Resource Centre in Forest Hill. The organisation provides individual and group counselling sessions for university students experiencing
psychological and mental health issues, as well as workshops on managing emotions, and “mental health first aid” certificate courses. In addition, the organisation supports students to coordinate mental health and wellbeing activities on-campus. Ada said international students are struggling with the amount of uncertainty that they are facing, not knowing how they are going to cope, along with an increase in feeling overwhelmed, stressed and lonely. “Social isolation and lack of connection with the local community is particularly significant for students who have not yet established a network in Australia,” Ada explained. “The COVID-19 pandemic has accelerated pressures - many international students who have lost casual employment are not eligible for JobKeeper or JobSeeker payments and many are unable to apply for rental relief grants,” Ada said.
Photo taken before COVID-19 restrictions.
“They are very stressed about their financial situations.” How can Whitehorse help international students during these tough times? Ada encouraged Whitehorse residents to “continue being warm and welcoming to students in our community” and to offer a safe environment or place where students can do things to relax and de-stress.
Donating materials or groceries to organisations that support students struggling financially, volunteering to give them a regular phone call to check in or even providing information about the local area are all ways to help international students feel comfortable in their home away from home. More information www.chh.org.au/en/involved
Celebrate Older Victorians Victoria’s one million people aged 60 years and older are being celebrated in the 38th Victorian Seniors Festival, on now! The 2020 Festival has been produced as an online festival, called the Victorian Seniors Festival reimagined.
the festival is excited to be producing radio programs for seniors and their friends and families to enjoy.
The festival reimagined is being delivered to assist older people participate in the life of the community and to help seniors experiencing loneliness and isolation due to coronavirus.
The programs include:
Free Radio Programs Until October 2020 the Victorian Seniors Festival is presenting free radio programs for you to enjoy. With so many of us spending time at home, radio has become even more important as a way to connect with others. It is a wonderful medium for music and storytelling and
Music and entertainment features from nostalgia to contemporary artists Radio plays – from new recordings of long-established works by Alan Hopgood and Agatha Christie New plays commissioned by the Victorian Seniors Festival A fantastic mix of spoken word, poetry and prose from Australian writers and performers
How can you listen: If you like to go online, all the programs are available for you to enjoy and revisit anytime at www.seniorsonline.vic.gov. au/festivalsandawards/listen-now If you can’t access the internet, the festival is also distributing all the radio programs to Victorian community radio stations for them to broadcast.
Read next month’s edition of Whitehorse News for the August schedule. You can also call the Seniors Card team on 1300 797 210 and they will send you out a schedule of radio stations broadcasting the festival radio programs. More information www.seniorsonline.vic.gov.au/festival
August 2020
Subscribe to the e-version at www.whitehorse.vic.gov.au/whitehorse-news
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Community Hub Construction Update Nunawading Community Hub to open 5 September. When Council’s newest community facility opens next month, the Nunawading Community Hub will be the new vibrant heart of Nunawading with plenty of opportunities for people to learn new skills, make new friends and get involved with the local community.
A variety of light-filled, multi-use spaces are available, including nine studios, five meeting rooms of varying size and capacity, shared kitchen and dining area, and a full-court stadium catering for basketball, badminton and other recreational activities. The hub will opened in September, in line with the state government pandemic restrictions.
The hub is a fully accessible and flexible facility ensuring that people of all ages and abilities will be able to enjoy the diverse program of activities on offer, including wide corridors, an internal lift and ramp, accessible car parking and parking for mobility scooters.
More information www.whitehorse.vic.gov.au/ nunawading-community-hub
Whitehorse Centre Redevelopment Update Earlier this year, Whitehorse Centre clients and patrons, community groups, businesses, education providers, local residents, special interest groups and members of the wider community provided feedback on the Whitehorse Centre redevelopment Concept Design. Whitehorse Mayor Councillor Sharon Ellis thanked all those who took part in the engagement program. “We appreciate people taking the time to provide their feedback on this exciting project. Everyone’s input is highly valued and ensures that within project scope, the new Whitehorse Centre meets the current and future needs of the Whitehorse community,” Cr Ellis said. “Accessibility and flexibility were key themes arising from the feedback and I’m pleased to say that these are high priorities of the project.
Arts Update With Stage 3 - Stay at Home restrictions reintroduced in Melbourne from 9 July, our arts and cultural services venues have been required to close their doors for at least six weeks. Box Hill Community Arts Centre, Whitehorse Artspace, Schwerkolt Cottage and Museum Complex and the Whitehorse Centre will be closed for 6 weeks from 9 July.
“From the design of the car park and pathways through to front and back-of-house areas, this project will be delivered to ensure easy and convenient access for all ages and abilities, and optimal functionality of spaces.” Over the past few months, feedback received on the Concept Design has been carefully considered by Council’s Project Working Group and Lead Design Team to inform development of the Schematic Design of the performing arts centre, open double-storey car park and surrounding precinct. The Schematic Design is expected to be presented to key stakeholders and the community in September 2020. There will be opportunities to provide feedback on specific aspects of the Schematic Design and contribute to the development of the final design. More information www.whitehorsecentre.com.au/ redevelopment
Stay in touch with us via our websites and social media pages for updated information around our reopenings: Box Hill Community Arts Centre www.bhcac.com.au Schwerkolt Cottage and Museum Complex www.whitehorse.vic.gov.au/schwerkolt Whitehorse Artspace www.whitehorseartspace.com.au Whitehorse Centre www.whitehorsecentre.com.au
Image: The work of Vanessa Lucas installed at Whitehorse Artspace, July 2020.
ΜΕΙΝΕΤΕ ΣΠΙΤΙ
RIMANI A CASA
待在家里
HÃY Ở NHÀ
Ενεργήστε σωστά.
Fai la cosa giusta.
遵守规定。
Làm điều đúng.
Την Τετάρτη 8 Ιουλίου επανήλθαν οι περιορισμοί του Σταδίου 3 “Μείνετε Σπίτι” για ολόκληρη τη Μελβούρνη και τώρα υπάρχουν μόνο τέσσερις λόγοι για να φύγετε από το σπίτι:
Il terzo stadio delle restrizioni “Rimani a casa” è stato ripristinato in tutta Melbourne mercoledì 8 luglio e ora ci sono solo quattro ragioni valide per uscire di casa:
7月8日星期四墨尔本地区重新实 行 “待在家里”的三级限令，现在只有四 个理由可以出门：
Lệnh hạn chế “Ở nhà” Cấp 3 đã được khôi phục khắp Melbourne vào thứ Tư ngày 8 tháng 7, và hiện nay chỉ có bốn lý do để ra khỏi nhà:
- 购买食物或其它生活必需品
- Fare la spesa per comprare prodotti alimentari e altri articoli essenziali
- 出于特殊理由需要照顾别人或去看 病
- Đi mua thực phẩm hoặc các vật dụng thiết yếu khác
- Για να ψωνίσετε τρόφιμα ή άλλα αναγκαία πράγματα - Για να φροντίσετε κάποιο άτομο, για λόγους φιλευσπλαχνίας ή για να λάβετε ιατρική θεραπεία - Για άσκηση (μόνο για άσκηση σε εξωτερικό χώρο, μόνο με ένα άλλο άτομο ή μέλη του νοικοκυριού σας) - Για εργασία ή σπουδές, αν δεν μπορείτε να εργαστείτε ή να μελετήσετε από το σπίτι σας Περισσότερες πληροφορίες: www. dhhs.vic.gov.au/coronavirus
- Fornire assistenza per motivi umanitari o ricevere cure mediche - Fare esercizio fisico (solo esercizio all’aperto, con una sola altra persona o coi membri del tuo nucleo domestico) - Lavorare o studiare, se non puoi lavorare o studiare da casa
- 锻炼（仅在户外，只能和另一人在一起 锻炼或和与你住在一起的人锻炼） - 工作或学习，如果你无法在家工作或 学习 详情请访问www.dhhs.vic.gov.au/ coronavirus
Maggiori informazioni: www.dhhs.vic. gov.au/coronavirus
闭门最新讯息 ΕΝΗΜΕΡΩΣΕΙΣ ΓΙΑ ΚΛΕΙΣΙΜΟ ΕΓΚΑΤΑΣΤΑΣΕΩΝ Σύμφωνα με τους περιορισμούς του Σταδίου 3, ο Δήμος έκλεισε την Τετάρτη 8 Ιουλίου διάφορες εγκαταστάσεις, οι οποίες αναμένεται να παραμείνουν κλειστές για τουλάχιστον έξι εβδομάδες από αυτήν την ημερομηνία. Μια ολοκληρωμένη λίστα για την κατάσταση των εγκαταστάσεων και υπηρεσιών διατίθεται στην ιστοσελίδα μας. Τα Κέντρα Εξυπηρέτησης Πελατών (Nunawading, Forest Hill και Box Hill) θα παραμείνουν κλειστά, αλλά θα συνεχίσουμε να παρέχουμε υπηρεσίες διαδικτυακά μέσω της ιστοσελίδας, τηλεφώνου ή email του Δήμου: - Επικοινωνήστε τηλεφωνικά με το Δήμο στο (03) 9262 6333 - Επισκεφθείτε το www.whitehorse. vic.gov.au για διάφορες διαδικτυακές υπηρεσίες όπου μπορείτε να πληρώσετε, να υποβάλετε αιτήσεις ή να κάνετε κάποια καταγγελία - Στείλτε μας email στο customer. service@whitehorse.vic.gov.au Θα συνεχίσουμε να παρέχουμε ζωτικές υπηρεσίες στους κατοίκους του Whitehorse, όπως Κατ’ Οίκον Διανομή Γευμάτων, αποκομιδή σκουπιδιών και εμβολιασμούς για παιδιά. Για να είστε ενημερωμένοι σχετικά με τις τελευταίες ενημερώσεις του Δήμου, επισκεφθείτε το: www.whitehorse. vic.gov.au/about-council/news/ coronavirus-covid-19-response
AGGIORNAMENTI SULLE CHIUSURE In conformità al terzo stadio delle restrizioni, il Comune ha chiuso una serie di strutture mercoledì 8 luglio, che si prevede rimarranno chiuse per almeno sei settimane da questa data. Una lista esaustiva della situazione delle strutture e dei servizi è disponibile sul nostro sito web. I Centri per i servizi agli utenti (Nunawading, Forest Hill e Box Hill) rimarranno chiusi ma noi continueremo a fornire servizi online tramite il sito web del Comune, per telefono o per email: - Contatta il Comune per telefono al (03) 9262 6333 - Visita www.whitehorse.vic.gov.au per una gamma di servizi online coi quali puoi pagare, fare domanda, segnalare - Mandaci un’email a customer. service@whitehorse.vic.gov.au Continueremo a fornire servizi essenziali per la comunità di Whitehorse, come il servizio di consegna pasti (Meals in Wheels) quello di raccolta dei rifiuti e quello di vaccinazione infantile. Per stare al passo con gli ultimi aggiornamenti del Comune, visita: www.whitehorse.vic.gov.au/aboutcouncil/news/coronavirus-covid-19response
根据三级限令规定，市政府于7月8日 星期三关闭了多个设施，预计从今日起 至少关闭六周的时间。 我们网站上有各项设施和服务状态的 详细介绍。 Nunawading、Forest Hill和Box Hill的 客服中心已经关闭，但我们将继续通 过市政府网站、电话或电子邮件提供 在线服务： - 市政府的联系电话：(03) 9262 6333 - 访问www.whitehorse.vic.gov.au 了解各种涉及付费、申请和报告的在 线服务。 - 我们的电子邮件：customer. service@whitehorse.vic.gov.au 我们将继续为白马市社区提供基本服 务，包括送餐、收垃圾和儿童免疫服 务。 要随时了解市政府的更新讯息，请访 问：www.whitehorse.vic.gov.au/ about-council/news/coronaviruscovid-19-response
Read the Whitehorse News online! Subscribe to the e-version at www.whitehorse.vic.gov.au/ whitehorse-news
- Chăm sóc người khác, vì các lý do trắc ẩn hoặc điều trị y tế - Tập thể dục (chỉ được ra ngoài tập thể dục, cùng với một người khác hoặc với những người thân trong hộ gia đình của quý vị) - Làm việc hay học tập, nếu quý vị không thể làm việc hay học ở nhà Để biết thêm thông tin: www.dhhs.vic. gov.au/coronavirus
CẬP NHẬT THÔNG TIN VỀ VIỆC ĐÓNG CỬA Theo đúng lệnh hạn chế Cấp 3, Hội đồng Thành phố đã đóng cửa một số phương tiện vào thứ Tư ngày 8 tháng 7, dự kiến tiếp tục đóng cửa trong ít nhất sáu tuần kể từ ngày hôm đó. Trên trang mạng của chúng tôi có danh mục đầy đủ về tình trạng của các phương tiện và dịch vụ. Trung tâm Dịch vụ Khách hàng (ở Nunawading, Forest Hill và Box Hill) sẽ đóng cửa nhưng chúng tôi vẫn tiếp tục cung cấp dịch vụ trực tuyến qua trang mạng của Hội đồng Thành phố, bằng điện thoại hoặc email: - Liên lạc với Hội đồng Thành phố bằng điện thoại theo số (03) 9262 6333 - Truy cập www.whitehorse.vic.gov. au để biết một loạt dịch vụ trực tuyến để quý vị có thể trả tiền, nộp đơn, trình báo - Email cho chúng tôi theo địa chỉ customer.service@whitehorse.vic. gov.au Chúng tôi sẽ tiếp tục cung cấp các dịch vụ thiết yếu cho cộng đồng Whitehorse, như Giao Đồ ăn Tận Nhà, lượm rác và chích ngừa cho trẻ em. Để cập nhật thông tin mới nhất của Hội đồng Thành phố, truy cập: www. whitehorse.vic.gov.au/aboutcouncil/news/coronavirus-covid-19response