DISCOVER NEW WAYS TO COMMUNICATE
Unified Communications connect the company to the customer and the employee to his colleague, reducing the time and shortening the distance.
?
Why to read this brochure? Wildix can satisfy your needs. Wildix solutions increase your efficiency and improve your image
A brief introduction: Time is Money
Choose the right tool to increase your productivity
Wildix solutions help you to save 48 hours and 720 Euro per one employee monthly
The benefits that Wildix solutions bring you: Facilitate your communication abilities
AVAILABILITY
Give you full control over the employee’s activities
KNOWLEDGE
Increase your company’s productivity
EFFICIENCY
Improve the image of your company
MARKETING
VOIP
WEB SITE
best services in terms of quality, reliability and simplicity of use
Your company's image on the Web
LIVE CHAT Real time communication via chat on the site of your company
CALL BACK
YOUR COMPANY
Automatic callback service on the site of your company
MOBILITY
WMS NETWORK
The service makes you available from any place at any time
The network connects all the PBX of Wildix
SMS POST-IT Post IT sent from CTIconnect reach you on the phone by SMS
BOOST YOU
AVAILABILITY KNOWLEDGE EFFICIENCY
PHONE BOOKS
ZERO DISTANCE
MARKETING
All the corporate phone books are brought together in one comprehensive WEB resource Videoconference and desktop sharing
CDR-VIEW Tables and charts that help you to monitor all the communications
CTI
The tool WEB 2.0 manages all the Communications
PRESENCE Seeing the actual up-to-date status of the colleagues makes it easier for you to reach them
POST-IT SERVER FAX-SMS
CHAT the communication inside your team
Fax and SMS are fully integrated into Wildix system
UR BUSINESS
Easy and quick communication between co-workers without interruptions on phone calls
Telephones Telephone is an integral part of the business environment, the essential means of communication, therefore Wildix pays particular attention to the ergonomics and functionality of its products. Our phones are easy to use and guarantee you the best performance and the highest audio quality.
Browser XML technology PoE SMS Sending and receiving Complete integration into PBX of Wildix Audio HD wideband
Monaural headphones WHS32 for the telephones WP480, WP490, WP600
VoIP phones by Wildix
Key expansion module WP38KP with 38 programmable buttons depending on the operator’s needs
technical specifications
*
WP490
WP480
WP400 - Four feature buttons (conference, hold, mute, transfer) - Two programmable buttons (rapid in use and easy to program) - Volume buttons - Wall mounting option
- Display 132’64 LCD - 3 line buttons - 2 monitoring buttons (to see the availability of other users) - Wall mounting option
- Display 132’64 LCD - 3 line buttons - 10 monitoring buttons
Needs Availability Advantages ergonomics, simplicity of use, advanced functionality and best quality
*
*
WP600 - Display 4.3’’ LCD, 480 x 272 pixels, 16.7M colors - 6 line buttons - 10 monitoring buttons - 2 ports LAN 10/100/1000 Mbit to connect to the PC
Full-duplex speaker with advanced AEC
Media Gateway Wildix Gateway connects the traditional telephone line to the VoIP services and integrates analog telephones into the PBX of Wildix.
Model
Voice channels
Description
W01PRI
30
Gateway 1 channel ISDN PRI
W02PRI
60
Gateway 2 channels ISDN PRI
W01BRI
2
Gateway 1 channel ISDN BRI
W02BRI
4
Gateway 2 channels ISDN BRI
W04BRI
8
Gateway 4 channels ISDN BRI
W04FXO
4
Gateway 4 lines
Model
Telephones
W01FXS
1
Gateway 1 BCA port
W04FXS
4
Gateway 4 BCA ports
W08FXS
8
Gateway 8 BCA ports
W16FXS
16
Gateway 16 BCA ports
W24FXS
24
Gateway 24 BCA ports
Description
Switch Wildix offers a wide variety of Switches. PoE Switches that power other PoE devices, PoE Switches Gigabit and Switches with Fibra ports.
Models
Ports Number
Description
WS08POE
8
WS16POE
16
Switch 16 PoE ports
WS24POE
24
Switch 24 PoE ports
WSG08POE
8
WSG24POE
24
WSG18SFP
18
Switch 8 PoE ports
Switch 8 PoE Gigabit ports Switch 24 PoE Gigabit ports
Switch 18 Fibra ports
PBX The heart of the company communications is the Telephone Exchange. The Wildix PBX Communication Multimedia Switch is a safe and reliable switchboard, with an accessible interface, easy to configure locally or remotely. Our PBX models are equal in terms of quality but different regarding the maximum number of internal lines and simultaneous calls. CA
Our PBX is flexible, since it supports multimedia systems, such as Unified Communication, and creates a functional corporate network even between remote locations.
VoIP Wildix PBX
Technical specifications Analog lines and ISDN support SIP protocol Compatibility with SIP phones Compatibility with BCA phones Voice-mail unlimited Managing the call queues Fax T.38 support Conference management
Complete Video support Integration with Outlook and Lotus Notes Mobility Extension IVR graphics Advanced CDR Dynamic LCR LDAP integration Multiuser
Multi-company Integrated FAX and SMS servers Integrated CTI Connect component Call-center Unified Messaging Instant Messaging Paging Managing remote locations and users
Model
Characteristics Maximum number of lines Maximum number of calls
Needs Availability Advantages Simplicity of installation and maintaining, reliability and high performance, increase of your communication capacities
WMS Network Different Wildix PBX are brought together in one secure corporate network, connecting the employer to his colleague or the company to its clients and partners. Our network offers boundless communication between cities, regions and continents without extra costs. Once it’s installed, our system does not require any special supervision.
Our tools are extremely efficient and brilliantly simple, besides they are pleasant to use.
WMS NETWORK
The super innovative CLOUD solution for Unified Communication Communication through the distance using one transparent and accessible system VPN UDP Peer 2 Peer LDAP directory distributed compatible with ACTIVE DIRECTORY
WMS
W-AIR W-AIR is a wireless device perfectly integrated into VoIP system, very simple to install. Thanks to the base-repeater system, its signal coverage is very extensive. You can be available any time and talk without borders!
PRESENCE Audio HD wideband Phone Books integrated CAT-iq Intelligent Networking
W-AIR
An example of the Intelligent Networking configuration
GSM Media Gateway Media Gateway GSM integrates your cell phone into the PBX to guarantee your maximal accessibility anytime, anywhere.
W01GSM Power over Ethernet Quad Band
WILDIX Mobility - ONE NUMBER
101
Needs Availability Advantages ergonomics, simplicity of use, advanced functionality and best quality
What is Unified Communication? Unified Communication is a successful solution brought to facilitate the communication process. It reconciles all the modern means of communication, connecting the co-workers or the company to its clients. Brilliantly simple solutions of Wildix are at your service, helping you to optimize the corporate communications and boost your efficiency.
?
Collaboration We offer you one simple interface to combine all the communications between your colleagues, clients and partners. Our solutions improve the interaction inside your team and raise the personal productivity of every employee, saving time and efforts. Wildix applications are available to all the connected users, besides, they are compatible with any modern browser. • presence • corporate chat • video-conference and desktop sharing • virtual Post-it • shared phone books • mobility
Needs Efficiency Advantages Simplicity, simultaneity, efficient collaboration
CDR VIEW CDR View monitors and analyzes the communication activities of your company to provide you with all the necessary reports. This visual instrument displays all the information regarding the numbers, durations, types and costs of the phone calls via charts and tablets.
We offer you a simple way to give value to your investments!
Needs Knowledge Advantages you can monitor and analyze your company’s work
WTAPI Wildix W-TAPI is an interface that integrates Wildix system with different third-party applications and helps to make and monitor calls using different Windows tools.
Wildix Mash-UP
Live Chat is the easiest way for your client to contact the right operator of your Hunt Group and receive all the necessary information in shortest time.
The site visitor inserts his phone number into the special web interface and the system automatically puts him into contact with the first available operator.
Needs Marketing Advantages The client is impressed and satisfied getting all the information in the most convenient way for him
Wildix Zero Distance Video-conference and desktop sharing to communicate at zero distance • • • •
Full HD Call Conference and Desktop sharing Client OS Accessible with just one click
Needs Availability Advantages Simple to use, visual contact makes your communication more personal and productive
FAX & SMS Server FAX server allows the users to send and receive FAX via client email or CTI Connect. Fax is delivered not by paper, but directly to the operator’s mail, reducing your costs and protecting environment.
!
Conclusions Wildix Unified Communication takes up the technical tasks while you can concentrate on your work. You can acquire full control over your business and diminish your expenses. Our solutions considerably change your daily work environment giving you the easiest way of reaching your colleagues and clients and exchanging the information. Investing into communications means investing into the future of your company and letting your business grow.
The time employed on certain activities with or without Unified Communications
Looking for the person Voice-mail usage Fax sending Waiting for the colleague to be available Number searching Total
Hours/Months with UC
without UC
Source: Chadwick Martin Bailey, “Unified Communications Applications“, 2008
Make the right choice and get your benefits!
Efficiency Optimize your communication process for the better performance and maximal efficiency of your company. Our instruments are functional and easy to use, they bring your company communication to a new level.
Return on investment Employing Unified Communication into your work environment means diminishing your expenses. Our tools make you more responsive to the client’s needs. Being always available means making use of every business opportunity.
Ecology Unified Communications help you to protect the environment, since they suggest direct contact via IT tools avoiding useless travels and paper waste.
Consider it a safe bet!
Functionality and flexibility everywhere
Be available... even when it is physically not possible
Wildix s.r.l Localita’ le Basse, 3 38100 Trento (TN) - Italy Phone: +39 0461.17115111 Fax: +39 0461.019978 www.wildix.com REV. 5/2012