WManager 1-2019

Corporate Magazine

Wilhelmsen Ship Management | Issue 1 - 2019

SPECIAL FEATURE:

IMO SULPHUR CAP 2020 TEAMWORK IN CRUISE SEGMENT

WSM NORWAY TAKES OVER VIKING ORION

WSM OPENS NEW OFFICE IN THE UK

WSM KOREA DOES GOOD LOCALLY

Enable, Enhance, Simplify.

CONTENTS

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Preparation for compliant fuel 2 Challenges when using compliant fuel

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Procurement during transition to IMO 2020

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News And Stories...

Building that cyber safety net in Wilhelmsen Ship Management

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Data automation to deliver greater customer experience

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Wilhelmsen Ship Management shapes the regulatory framework in autonomous shipping

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Crew Conference in Mumbai

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Wilhelmsen Ship Management selected as the manager for Pardus Energy’s FSRU 24 BW Frigg escapes pirate attack 26 Wilhelmsen Ship Management re-enters crude segment

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Celebrating 25 years in gas ship management

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EDITORIAL Amanda Loh

Editor amanda.loh@wilhelmsen.com

EDITORIAL PRODUCTION & GRAPHIC DESIGN Milk Design

www.theudderones.com

PUBLISHER

Wilhelmsen Ship Management Malaysia Wilhelmsen Ship Management’s Senior Management Team will be at Nor-shipping to meet our customers, fellow maritime community, media friends and supporters.

SEE YOU AT NOR-SHIPPING 2019 OSLO 4-7 JUNE 2019 STAND #E02-05

19th Floor, 1 Sentral Jalan Rakyat, Kuala Lumpur Sentral 50470 Kuala Lumpur Malaysia T +6 03 2084 5600 © All rights reserved 2019

PRESIDENT’S MESSAGE Hello everyone,

As we approach closer to mid-2019, I trust

and regulations have matured to make

as we nearing the IMO 2020 enforcements

for the environment.

we all have the same feeling of suspense for both Sulphur Cap and IHM.

Striking off days until IMO 2020

While Wilhelmsen Ship Management has

been taking early measures to ensure smooth transition over the upcoming regulatory

lockdown, there are still lingering questions that continue to be unanswered until we confront the situation.

To address this, we have organized a two

customer events the past months to engage with customers on the current maritime climate and to ensure you that we have

this business sustainable for us and #makingadifference

Speaking of environment, Wilhelmsen Ship

Management supports UNDP’s Sustainable Goals for responsible business practices and cleaner Earth.

In addition, in order to contribute to this very important cause, WSM will now be requiring suppliers to document how they plan on

reducing plastics for packaging, transport

and the likes. This will be an important criteria in our selection process moving forward.

things in control. For the rest of the year

Another small step we have taken is an initiative

many of you in Nor-shipping and further

by reducing the use of plastics. Using re-useable

ahead, I’m looking forward to meeting

private seminars to share ideas on how

we can navigate in today’s waters together.

Expansion of gas fleet

to encourage our staff to make lifestyle changes bottles, carry-bags and eating/drinking utensils

can help alleviate plastics’ damages to our seas and land.

We have good news to bring to you;

Take some time off to enjoy reading this

oil tanker management. Wilhelmsen Ship

drop by the Wilhelmsen stand and say hello

our strong comeback in FSRU and crude Management’s track record in safety and

reliability for all our managed gas vessels

are second to none. Our crew and technical team are more than capable to handle

magazine. If you are attending Nor-shipping, to the Wilhelmsen Ship Management team.

Looking forward to seeing you there.

Yours sincerely,

complex vessels and its cargo.

I am especially glad to revive the management of these vessel segments, especially crude

oil tankers, at this time when safety standards

Carl Schou

CEO & President, Wilhelmsen Ship Management Issue 1 - 2019

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PREPARATION FOR COMPLIANT FUEL

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TO COMPLY WITH IMO SULFUR CAP 2020, ONE OF THE OPTIONS IS CHANGING TO COMPLIANT FUEL

With the deadline of IMO Sulphur Cap 2020 drawing closer, we

understand the owner’s pressing

need to keep vessels operational while simultaneously preparing

to comply with this environmental regulation.

A ship specific detailed changeover procedure must be available

onboard all ships trading between areas with different Sulphur

limitations. A calculation system (e.g. FOBAS) shall be used,

if required. Crew involved in the

changeover process must be fully

immersed in all relevant procedures and tasks. This is crucial to prevent potential technical issues such

as engine or boiler malfunction.

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NO TIME TO LOSE Wilhelmsen Ship Management recommends owners, charterers and ship managers to start the discussion regarding switching to compliant fuel as

early as eight months in advance to ensure that the plans materialize and are implemented effectively. If you have chosen to comply by using low Sulphur fuel, begin planning today.

The processes for change must be detailed and precise to minimize complications and non-compliance.

March 2019 Cleaning/modification of tank/pipe Aug 2019 finalize switchover plan Jan – Aug 2019 Plan with charterer/Owner

Sept - Oct 2019 Onboard bunker switched to compliant fuel

July 2019 Bunker changeover procedure explained to crew

Dec 2019 Any fuel containing 0.5% Sulphur and above to be consumed by 31 Dec 2019 Feb 2020 All tanks cleaned and records maintained with evidence by 29 Feb 2020

Nov 2019 Sea trial with compliant fuel

Jan 2020 IMO Sulphur Cap 2020 enters into force

Timeline for compliant fuel changeover

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For owners choosing to use compliant fuel, we have enumerated some recommendations below to assist smooth transition:

• Contact bunker suppliers at least six months ahead to ensure compliant fuel availability • Any bunker with over 0.5% Sulphur must be consumed before 31 December 2019

• Any bunker tank previously containing fuel CHANGING BUNKER ONBOARD

with more than 0.5% Sulphur must be cleaned

and records maintained with relevant evidence latest by 29 February 2020

• Document your tank cleaning process with

Feature

photographs and dated evidence.

• Bunker Delivery Notes (BDN) displaying less

than 0.5% Sulphur bunkers to be kept on board • BDN must also show less than 0.1% Sulphur

compliant bunker for use in Emission Control Areas (ECA)

• Bunker changeover procedures for engines and boilers are prepared and explained to ship staff DOCUMENTATION

• Develop detailed plans for prevention of any

accidental contamination of fuel meant for ECA • Diligent documentation of compliance strategy is highly advisable to declare best efforts to inspecting authorities

• There may be a need for structural modification and one of the initial plans for an owner is determining

the configuration of bunker distribution basis number of tanks on the ship

• Segregation is very important and structural STRUCTURAL

MODIFICATION

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modification of tanks and pipelines require Class approval

Consulting makers and suppliers

• Consult the makers of the main and auxiliary

engines, boilers and lubricant (lub) oil for guidance on continuous use with compliant fuel

• Should a change of cylinder lub oil be required,

lub oil and main engine makers must be consulted for recommendation to change the cylinder lub oil to one that is compatible with the compliant fuel • For vessels with single cylinder lub oil tank,

documentation regarding procedures on how to

change the cylinder lub oil to low sulfur compatible grade must be in place Monitoring and trial

• As this is an environment-related regulation,

we expect stringent Port State Control (PSC) OPERATION

inspection so a clean and detailed line of operations must be in place before the regulation is enforced • A sea trial of main engine, aux engine and boilers

should be scheduled to confirm smooth operations with compliant fuel once all compliant bunkers are on board

• Clear segregation of crew duties is detailed in the

Ship Safety Management Manual and all guidance materials regarding compliant fuel also included

Having a good implementation fuel oil/changeover plan is just the begining

of the transition phase. A very important aspect of the plan is to address potential risks that may arise.

Wilhelmsen Ship Management is determined to keep our managed vessels

in line with new international environmental requirements while maintaining safe operations.

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CHALLENGES WHEN USING COMPLIANT FUEL

Failing to plan is planning to fail Developing a holistic risk assessment

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Remember: FAILING TO PLAN IS PLANNING TO FAIL!

Having a good implementation/ fuel oil changeover plan is just the beginning of the transition phase. A very important aspect of the plan is to address the potential risks that may arise.

Wilhelmsen Ship Management recommends the development of a holistic risk assessment that addresses all aspects of vessel operations, fuel

compatibility and safety when operating with compliant fuel. A potential

challenge that may develop when using compliant fuel is engine malfunction.

Wilhelmsen Ship Management suggests the following risk assessment and mitigation be added to your hazard watch:

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RISK ASSESSMENT

MITIGATION SUGGESTION

• Establish efficient procedures that ensure immediate

assistance from makers in the event of engine/

of low Sulphur fuel

Engine malfunction due to continuous usage of low

equipment malfunction due to continuous use

• Get engine performance reports vetted by makers

regularly to ensure optimum performance

Sulphur fuel

• Conduct comprehensive training for crew to ensure

they understand the significance and effects of using low Sulphur fuel

• Simulate scenarios for crew on possible damages Crew unaware of the

consequences of using

compliant fuel continuously

to engine components due use of compliant fuel

and corrective action

so they are better prepared for early detection

• Adequate testing procedure must be adopted through

fuel test laboratory. Even stable fuels may not be

compatible when blended to create compliant fuel

• Storage tanks, service tanks and fuel oil transfer piping

are potential sources for contamination when switching

ensure enough ultra-low Sulfur fuel goes through the

bunkers especially when trading in ECA zone. Always return flow piping

• Compatible filters with low micron size (e.g. 10 micron) Fuel stability and

compatibility issues

can be installed in fuel inlet to engine as a proactive

in compliant fuel

measure to prevent damages due high catalytic fines

• Relevant fuel test equipment is kept onboard to verify

that compliant fuel is in use in case of any PSC scrutiny and to check for catalytic fines

Wilhelmsen Ship Management is determined to keep our managed vessels in line

with new international environmental requirements while maintaining safe operations.

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News Update

PROCUREMENT DURING TRANSITION TO IMO2020 With the IMO2020 kicking in, Wilhelmsen Ship Management recommends reviewing your procurement strategy to better support the transition process.

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For owners opting to use compliant fuel, Wilhelmsen Ship Management recommends

the following considerations when reviewing your procurement strategy for continuous vessel operations.

Since charterers generally supply the fuel, owners do

not always have full control over the sources or quality

of the fuel. However, owners can influence the outcome Choosing the right fuel testing laboratory

of the situation significantly by having a competent and responsive fuel quality testing laboratory to ensure that the fuel used is fit for purpose.

Engine makers may recommend changing parts,

especially piston rings, for use with compliant fuel. With

tight sailing schedules and increasing demand in 2019 for Act on your engine

makers advice now

new parts, action should be taken now to ensure that your engines are fully prepared. Be warned – lead times for

replacement parts will increase, the closer we get to 2020!

Owners should also stock sufficient spares on board in

the event of breakdowns as demand might outstrip supply Securing enough

whilst the industry is re-adjusting to this change.

spares

Engine manufacturers will experience very high

demand for these replacement parts in the coming

months. Manufacturers and their sub-suppliers have finite production capacity and orders will therefore be prioritized on a ‘first come, first served’ basis.

Our advice is to order your replacement and spare parts early to avoid delays!

Wilhelmsen Ship Management is determined

to keep our managed vessels in line with new

international environmental requirements while maintaining safe operations.

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News Update

BUILDING THAT CYBER SAFETY NET IN WILHELMSEN SHIP MANAGEMENT Looking at Industrial Revolution 4.0 where electronic systems including unmanned vehicles, augmented reality, the Internet of Things (IoT), sensor technology, geo-spatial technology and artificial intelligence, the biggest threat to this advancement is cyber security.

Hyper-connected systems that integrate human, physical and digital environments, carry risk of potential compromise. And one of the simplest ways to break a secure forcefield is human weakness.

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Cyber security training for crew

Cyber security training for crew is a mandatory and high focus area

to mitigate human error that may lead to cyber security breach. In Wilhelmsen Ship Management, we have established and enforced a cyber security policy, onboard cyber security awareness training, training videos and frequent periodic updates on cyber security measures.

Our training program comprises of the following elements: • Raising the awareness of cyber security

• Kinds of threat that could breech cyber security and how it works

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• Password policies to build a strong password • What to avoid and look out for

• Preventive measure – best practices The training is applicable to existing and new crew before on-boarding.

Once on board they are presented with a list of do’s and don’ts as reminder of their training.

Besides training, we also launch campaigns on board to raise cyber security awareness with a core message that highlights cyber security is everyone’s

responsibility. To reinforce the message, on-shore vessel IT specialists going on board for vessel visits will reiterate this manifesto to our crew.

Working closely with ship owners is the way to enforce and build strong cyber protection

Owners are as aware as ship managers that any breach of cyber security

can lead to potential damage in the delivery line. In tandem with the reliance

of automation and digitization onboard, we see growing risks and implications of cyber security breach.

We believe that working closely with ship owners is the way to enforce and build strong cyber protection. Forward leaning owners are more willing to

invest in providing additional IT infrastructure onboard for risk management.

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Cultivating the right culture

A robust cyber security framework can be easily compromised by end user

vulnerability. Hence it is important to cultivate a culture on board and on shore focusing on protecting it.

To have the right culture in place, we need to create the right motivation

for the seafarers and staff to learn. At sea, we lowered the threshold and

language used in training materials so that seafarers can identify and relate to the importance of cyber security. We also carry out IT Penetration Tests and Security Assessments on board.

On shore, constant communication and security measures are enforced to drill in the importance of creating a safe digital environment.

The added bonus is that with all these learnings, seafarers and staff have made this applicable at home and at play for protecting their own cyber presence outside the workplace.

Upheaval of the maritime cyber safety

We look forward to having more guidance from regulators and class

society since cyber security will become a concern when the industry goes full speed into connectivity and digital transformation.

As a whole, we must have internationally acknowledged guidelines of high standards to continue operating safely at sea in the digital environment.

We note that IMO has included maritime cyber risk management into its

list of Information Security Management Code but that is still being lobbied for adoption from 1 January 2021. Cyber security enforcement will need to happen within companies to protect ourselves from jeopardy.

As Wilhelmsen Ship Management continues to be the leader in making a digital shift, building a safe cyber security net through education and

infrastructure will be constant priorities with technology advancements.

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DATA AUTOMATION TO DELIVER GREATER CUSTOMER EXPERIENCE

The journey to an ideal world of efficiency begins with small steps. Wilhelmsen Ship Management’s incremental step towards operational efficiency through data automation.

Operational efficiency is the

It was high in our agenda to

strategy. We are fanatics in looking

the consultants that were brought

fundamental pillar of our business

for ways on how we can work better and efficiently utilizing available

technology to deliver more value to our customers. Even with

News Update

incremental actions, we believe

every initiative can contribute to a bigger picture of betterment.

One of the key bottlenecks to

achieve operational efficiency is

the repetitive data entry processes one has to perform due to system

data interconnectivity issues. In an

ideal world, all systems data should be interconnected. But we are not living in an ideal world.

We believe the foundation to any successful project is providing employees engagement

opportunities in projects that

the company is spearheading.

Another very important criteria

in this automation exercise was to recognize employees’ fear of

being replaced. During infancy stage of the project, we spent considerable time emphasizing that the project is an opportunity for employees

to upgrade their skills by focusing on more high value task.

It was a great learning curve for

ideal world. For this, we embarked

plan, the pilot phase kicked off by

on Robotic Processing Automation

(RPA). RPA is a technology that can automate daily recurring tasks.

By implementing this technology, we can reduce employees’ time

spent on routine manual processes

and allow them to focus on creative, knowledge-based and strategybased assignments.

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in at initial stage to our employees.

Incremental changes are needed to

bridge the gap between the idea and

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conduct knowledge transfer from

us. Using an agile implementation automating of a few key processes through the assistance of a single

bot. We have learnt that a successful automation process relies on strong governance and consistency in operations.

The criteria of processes that were chosen for RPA as below:

1. Task/Process which are executed frequently and in large volume 2. Structured and digital data is available

3. The task/process can be broken down into unambiguous rules

4. Task/Process which require limited/ minimal exception handling

5. Task/Process which is prone to human error

6. Task/Process which (once started)

requires limited human intervention 7. Task/Process which requires access to multiple systems

With the successful implementation of

RPA, we saw improvements in data flow

and quality. We are continuously working

to deliver more data automation projects.

“Our quest for efficiency does not end here, we are continuously researching all available means for process automation and enhancement.”

– Daniel Reinsborg, Vice President - Finance, Wilhelmsen Ship Management With greater efficiency gained, we look forward to delivering greater

value to our customer experience.

“This has been a very exciting time for us and everyone was very committed to the project. The team quickly realized the potential benefits a bot would bring to their daily tasks and were extremely generous in contributing their time and effort into making sure the bot’s efforts were maximized.”

– Eg Voon Sang , RPA Project Supervisor and Senior Vessel Accounts Manager in Wilhelmsen Ship Management

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News Update

WILHELMSEN SHIP MANAGEMENT SHAPES THE REGULATORY FRAMEWORK IN AUTONOMOUS SHIPPING

Wilhelmsen Ship Management enters into strategic partnerships with DNV GL, Norwegian Maritime Authority (NMA) and University of South-Eastern Norway (USN) for the development of autonomous shipping operation.

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Wilhelmsen Ship Management has entered into two

agreements that will set the tone for operational and regulatory framework in autonomous shipping. The first agreement focuses on the development of a

safety management system (“safety management system agreement”) while the second agreement is for the development of future competence (“competence agreement”).

The safety management system agreement was entered into with DNV GL and NMA whereby the

parties will collaborate to support Wilhelmsen Ship Management’s ambition to develop an efficient

safety management system (SMS) for operating autonomous, remotely controlled and remotely supported vessels.

The competence agreement with DNV GL and

USN was entered to develop competence solutions required in a shore control center to manage and operate autonomous, remotely controlled and remotely supported vessels.

“ This is an exciting chapter for Wilhelmsen Ship Management as regulations governing autonomous shipping are still in their infancy and Wilhelmsen Ship Management will play a key role in shaping the future role of ship managers and the regulatory framework. From a ship manager’s perspective, this will be a game changer in the way Wilhelmsen Ship Management operates today. As a pioneer in this field, our strategic alliance with DNV GL, NMA and USN is crucial to ensure a holistic development of the new, one of a kind document of compliance.”

– Carl Schou, President & CEO of Wilhelmsen Ship Management.

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The development will be spearheaded from the

management center based in Lysaker, Norway.

“There will be an unprecedented reliance on

machineries and systems working seamlessly

together with utmost reliability. Decision making will be data driven and calculated with upmost precision. Having the right competencies skill

sets, operational processes, vessel maintenance philosophy and culture in place will be critical to embracing this shift.” says Haakon Lenz, Vice President for Wilhelmsen Ship

Management Region Europe & Americas.

“Efficiency in management and operation of Haakon Lenz (left), Vice President for Wilhelmsen Ship Management Region Europe & Americas, and Carl Schou, President & CEO of Wilhelmsen Ship Management

shipping companies and vessels is high on

the agenda in the industry and we in DNV GL will support our customers in making use of

News Update

opportunities. Digital solutions and developments on autonomy will enable the maritime industry

to develop and implement measures for improved

efficiency ashore and on board. The ability to utilize these opportunities with an effective management system, ensuring safety at the same or a higher

level will be a game changer and we in DNV GL are aiming to be at the forefront of this work.

The partnerships with important companies such as Wilhelmsen Ship Management, government agencies and universities as we have in this

work, will enable us to further develop standards, services, solutions and relations which are important for us and our customers”, says

Marianne Valderhaug, Director of Operations in DNV GL.

“ We have a strong belief that autonomous systems are the future and USN wish to take part in the journey towards realizing that future. Through this agreement of cooperation with the maritime sector [Wilhelmsen/DNV GL], we increase our commitment to another level in research on how such technology can be use in an efficient and safe manner.”

– Erik Jensen, Assistant Professor Tor from USN. Wilhelmsen Ship Management expects to implement

the SMS and obtain a certified document of compliance by the end of 2019.

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CREW CONFERENCE IN MUMBAI Wilhelmsen Ship Management

We were also joined on Day 2

annual safety seminar at Hotel

who delivered a series of workshops

USA successfully delivered its Sea Princess, Mumbai, from 11-13 February 2019.

by external consultants BLAA,

aimed at enhancing the shipboard team’s situational awareness.

We were delighted to be joined

The seminar wrapped up with

Suhail Modak and Kevin Reid, as

to Chief Engineer Pandurang

by senior executives from Algoma, well as the 35 seagoing staff from our Vulica and Algoma pools.

The seminar focused on safety

a special award presentation

Chodankar in appreciation of his 25 years of service with

Wilhelmsen Ship Management.

issues specifically related to

Wilhelmsen Ship Management

sharing experiences from across

Karnad and his team at Wilhelmsen

self-unloading bulk carriers,

the SUL fleet, and on the practical ways of developing a culture of safety onboard.

USA would like to thank Kisan

Ship Management Mumbai for their excellent support in delivering

a successful safety seminar for our SUL crew.

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WILHELMSEN SHIP MANAGEMENT SELECTED AS THE MANAGER FOR PARDUS ENERGY’S FSRU Wilhelmsen Ship Management has entered into a management agreement with Pardus Energy for their new building FSRU

Wilhelmsen Ship Management will be providing ship management

services for the new Floating Storage and Regasification Unit (FSRU) named “Turquoise”. The FSRU is a 170,000 CBM gas processing

News Update

vessel, built at Hyundai Heavy Industry, South Korea. The FSRU

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will be managed by Wilhelmsen Ship Management Malaysia.

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“ We are extremely excited to be selected as the manager for this FSRU. This win further solidifies our position in the gas market and we expect further growth driven by the positive sentiment in this segment,” – Carl Schou, CEO & President of Wilhemsen Ship Management

“ We are very pleased to select Wilhelmsen Ship Management as the technical manager for our first newbuild FSRU, “Turquoise” and look forward to working and developing a fruitful relationship with Wilhelmsen Ship Management in the years ahead.”

– Tony Heffernan, Head of LNG and FSRU of Pardus Energy.

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News Update

BW FRIGG ESCAPES PIRATE ATTACK

29 October 2018 will forever be an unforgettable day for

the crew on board BW Frigg. Our brave crew escaped an attempted pirate attack through their quick reflexes and selfless act. A small ceremony was held on board to show our appreciation to the crew.

In his speech to the crew, Pontus Berg, Senior Vice

President, Technical and Operations of BW LPG, said “What you did out there out there goes above and

beyond what you expect from a normal crew. However, it also shows serious and damn good seamanship.”

He also praised the actions of the captain and the crew of the vessel, who were said to have “performed admirably well under duress” and followed all company guidelines and safety procedures.

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Carl Schou, President of Wilhemsen Ship Management, was humbled by their acts of courage and admitted,

“ When I received the first call my stomach basically dropped like a stone. I hope you never, never experience anything like this again.”

– Carl Schou, CEO & President of Wilhemsen Ship Management Watch the video here: https://vimeo.com/304314522

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News Update

WILHELMSEN SHIP MANAGEMENT RE-ENTERS CRUDE SEGMENT

This year, we will be chartering our way back into

the crude oil tanker market. In early 2009, Wilhelmsen Ship Management exited the oil tanker management market when ITM was divested to V.Ships due to the

possibility of unlimited liabilities that could be passed on to the Wilhelmsen group company with the enforcement of OPA 90.

It is notable since the decision was passed, double

hull/skin oil tankers are now mandatory and significant improvement in the safety standards that we have

today compared to a decade ago. We note significant improvement in preventive systems in regulations, engineering and human competence had further

attributed to the reduced oil tanker spill statistics.

We are currently undergoing evaluations to re-establish the necessary documentation and certifications to

provide ship management for oil tankers. There are still

some steps ahead of us before we can officially manage an oil tanker. That said, we are very positive that we will be able to provide this service to customers very soon.

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CELEBRATING 25 YEARS IN GAS SHIP MANAGEMENT Wilhelmsen Ship Management hosted a jubilee celebration with loyal customers in Tokyo, where it all began.

On 3 April 2019, more than 50 invited guests and media friends attended an exclusive celebration marking

Wilhelmsen Ship Management’s 25 years in the gas segment at Ascott Marunochi Tokyo.

The guests consist of long-time customers, some who have been with us when we began our gas journey in

1994. They expressed their congratulations and were overjoyed to be part of our celebrations.

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A special award ceremony was held to show appreciation to two veteran crew who have been sailing for a long

25 years on gas vessels managed by Wilhelmsen Ship

Management. The crews’ wives were invited to witness

the ceremony, making it an even more memorable occasion.

News Update

During the sessions, guests and speakers continuously engaged in dialogues on maritime concerns and best

practices to share experiences and knowledge for the

sustainability of the gas industry. Everyone enjoyed the

pace of the seminar as speakers took the audience into the past, present, near future and further future of our ship management story.

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Watch the video of the seminar for snippets of speaker

sessions, award ceremony and a few words of affirmation from our customers: https://youtu.be/02EF-VUTAb8

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Malaysia

Singapore (Head Office)

South Korea

Wilhelmsen Ship Management Malaysia 19th Floor, 1 Sentral, Jalan Rakyat, Kuala Lumpur Sentral 50470 Kuala Lumpur Malaysia

Wilhelmsen Ship Management Singapore 1 Kim Seng Promenade #09-06 Great World City, East Tower Singapore 237994

Wilhelmsen Ship Management South Korea 10F, Marine Center Building 52 Chungjangdaero, 9 Beongil (Jungang-Dong 4 Ga) Jung-Gu Busan, Republic of Korea 48936

T +6 03 2084 5600

T +65 6513 4670

T +82 51 711 0711

Norway

United States of America

United Kingdom

Wilhelmsen Ship Management Norway AS Strandveien 20 PO Box 33, NO-1324 Lysaker Norway

Wilhelmsen Ship Management USA 9400 New Century Drive Pasadena, Texas 77507 USA

Wilhelmsen Ship Management UK Limited

T +47 67 58 47 00

T +1 281 842 3826

T +44 0 23 8038 6196

3rd Floor, Friary House, Briton Street Southampton, United Kingdom SO14 3JL

Disclaimer: While care has been taken to ensure the information in this publication is accurate, this is a general guide and not intended to be relied on for any specific purpose.

Wilhelmsen Ship Management Holding Limited and its subsidiaries cannot be held responsible for any errors or consequences arising therefrom. If you would like to reproduce any part of this publication, please seek our prior approval.