October 2021 Windsor Matters Newsletter

THE OFFICIAL TOWN OF WINDSOR NEWSLETTER

WINDSOR MATTERS OCTOBER 2021

REPORT IT! Windsor Launches New SeeClickFix Reporting Platform We take issue with your issues!

As of Sept. 17, there were 65 issues submitted this year using the previous online reporting tool. The Town of Windsor just launched a new reporting software that is even more user-friendly!

Windsor's new public-facing reporting tool is called SeeClickFix. It's a request and work management software that provides residents and business owners a way to submit non-emergency service requests, comments or concerns to town staff and officials.

Prior to the launch of SeeClickFix, the town used a reporting system called YourGov. With SeeClickFix, the public has access to a more streamlined

reporting process with the ability to submit issues through one easyto-use web form and a convenient mobile app. They can report issues on the Town of Windsor website at windsorgov.com/SeeClickFix or they can choose to use the mobile SeeClickFix app, which is available for both Android and Apple devices.

Using the new mobile app is simple.

When a resident or business owner notices damage in a public area, they can take a photo with their phone and report it through the app. The issue might be something like a dangerous sidewalk, pothole, broken playground equipment or blocked storm drains. Residents and business owners can also contact town board and ask questions.

describe the issue, load the photo, and submit it. It's that easy. Residents and business owners can register to receive updates and additional app functions by creating a user account.

Once a report is submitted, staff members try to respond as quickly, usually within two business days.

The mobile app also allows residents and business owners easy access to town information and functions including paying a Windsor utility bill, checking out the latest Activity Guide, or viewing and applying for Town of Windsor employment opportunities.

For details about the new tool, visit windsorgov.com/SeeClickFix.

To make the report, open the SeeClickFix app, provide a location,

Report Streetlight Problems to the Proper Entity In Windsor, streetlights are owned and maintained by either Xcel Energy or Poudre Valley REA so light outages should not be reported to the town.

Each pole has an eye-level placard that has a unique design and set of numbers. This helps identify which company services the pole and where it is located.

Xcel-maintained street lamps have a black oval with

yellow text. Poudre Valley REA-maintained street lamps have a yellow rectangle placard with black text.

When reporting an outage, take note of the location, the type of placard and the numbers.

Xcel Energy can be reached at 1-800-895-4999 and Poudre Valley REA can be reached at 1-800-432-1012.

PUBLIC SAFETY

Tips for a Safe Halloween The National Highway Traffic Safety Administration reports that Halloween is consistently one of the top three days for pedestrian injuries and fatalities. Children in dark costumes are harder to see at night, posing an additional potential road hazard. Here are some tips from the Windsor Police Department to keep everyone safe this Halloween.

Motorists • Be especially alert during trick-or-treating hours, which are typically between 5:30 to 7:30 p.m.

• Slow down in residential areas and look for children crossing the street at intersections and between vehicles.

• Turn your headlights on so children can see your vehicle more easily.

Parents • Make sure children under 12-years old are supervised by a responsible adult or older sibling.

• Instruct children to travel only in familiar areas and along established routes.

• Teach children to stop only at well-lit houses and to never enter a stranger’s home or garage.

• Establish a time for children to return home.

• Remind children to stay on sidewalks, watch for vehicles, and only cross streets at the corner.

With these tips in mind, everyone can have a safe and fun Halloween.

NATIONAL PRESCRIPTION DRUG TAKE BACK DAY

DON'T BE THE

DEALER

Responsibly dispose of unused prescriptions at the Windsor Police Department during the National Prescription Drug Take Back event on Saturday, Oct. 23, from 10 a.m. to 2 p.m. Because the event has a focus on unused and expired medications, some items such as illicit narcotics, pressurized canisters, chemotherapy/ radioactive substances, and needles/ sharps cannot be accepted.

Windsor Police Department 200 N. 11th St. 970-674-6400 windsorpd.com

Harvest Family Fun with this Safe Halloween Event How Do You Want to Feel on Your Next Birthday?

This month, the Windsor Community Recreation Center celebrated its fifth birthday. We gifted residents free classes on Fridays as a way to kick off their health journey.

How do you want to feel by your next birthday?

Strong. Lean! Fit? We have fitness classes, certified trainers, and programs for every health goal.

Celebrate your fitness at the Community Recreation Center.

For more information, visit RecreationLivesHere.com.

Every year on Halloween, the Windsor Police Department and the Optimist Club host a fun and safe night of games and sweet treats at Windsor’s Community Recreation Center, 250 N. 11th St. This year's free event is on Sunday, Oct. 31, from 6 to 8 p.m.

For a complete list of upcoming events, visit windsorgov.com/Calendar.