WINDSOR MATTERS
DECEMBER 2024
Understanding your Utility Bill
Windsor’s water rates are reviewed and adjusted each year to cover the costs of water treatment, system maintenance, and future sustainability. The Town Board looks at factors like infrastructure needs and water supply planning to determine if rate changes are necessary. Any adjustments will appear on your water bill starting in February. Rate increases are typically needed to maintain safe, reliable water service and support long-term investments.
A typical Windsor Water Utility bill will include the following:
Flat Monthly Rate: Each household pays a set fee every month. This helps cover the cost of delivering clean, treated water to your home and maintaining the water system.
Usage-Based Charges: In addition to the flat rate, you’re charged based on how much water you use. These
rates are divided into tiers, which vary depending on your water usage. Each household pays a standard monthly rate for water, with rates based on a tiered system. The first 16,000 gallons are billed at the base rate (Tier 1). Usage between 16,001 and 22,500 gallons is charged at the Tier 2 rate, and anything over 22,500 gallons is billed at the Tier 3 rate.
For example, if a resident uses 18,000 gallons in a month, they'll pay the standard rate for the first 16,000 gallons, and the extra 2,000 gallons will be charged at the higher Tier 2 rate.
These tiers are designed to encourage efficient water use while ensuring fair costs for all households. For questions or to learn more about managing your water usage, visit the Windsor Water Utility at windsorgov.com/Water.
In addition to these charges, residents will also see:
Stormwater maintenance fees that cover the cost of maintaining the Municipal Separate Storm Sewer System (MS4), reducing flood risks and complying with environmental regulations.
Wastewater maintenance fees that ensure proper treatment and disposal of wastewater, funding for upgraded infrastructure, protects local downstream water quality and supports sewer system maintenance.
PORCH PIRATES
WREATHS ACROSS AMERICA
Join us on Saturday, Dec. 14, at 10 a.m. for Wreaths Across America at Lakeview Cemetery, an annual event dedicated to honoring a remembering the service, sacrifices and memory of the United States military veterans.
Held on the second Saturday of December each year, this national observance brings together communities to remember veterans by placing wreaths on their graves across the country. This event serves as a reminder of the sacrifices made by those who have served in the armed forces, fostering a deep sense of gratitude and respect for their dedication and courage.
To sponsor a wreath visit: bit.ly/WreathSponsorship
The holiday season often brings a surge in online shopping! The Windsor Police Department reminds residents to stay alert for package thefts, both during the holidays and year-round. Here are some helpful tips:
• Ask a neighbor to collect packages if you're not home.
• Share any surveillance footage of package thefts in action.
• Request deliveries to your post office or a secure location.
• Call the Windsor Police regarding suspected package theft
• Register your home surveillance cameras with the Windsor Police Department at windsorPD.com/Secure
