Post-COVID-19: How will We Live and Work in the Future? 2 | Future Scenarios
FUTURELAB
1 | GLOBAL INNOVATION COLLECTION
WHAT IS THE WHAT IS THE FUTURE LAB?
FUTURE LAB?
The FutureLab was conceived in partnership between Accelerate, Wentworth Innovation + Entrepreneurship Center and the Architecture Department. It is a unique experience for co-op students [Innovation Fellows] to turn the current COVID19 crisis into an innovation opportunity and to create insights and future thinking that could inform a variety of industries as more disruptions through pandemics and climate change are expected over our lifetimes. The COVID-19 pandemic is having an enormous impact on the world and has introduced new norms to how we work, educate, and live in a very short period of time. Experts predict that pandemics and climate change will continue to disrupt our lives in the future. This pandemic illustrates that we can no longer ignore urban and environmental issues and instead use them as an opportunity to look ahead, develop thought leadership, ideas, and future orientation for thoughtful discourse and dialog across a variety of disciplines. For 13 weeks and operating in teams, the fellows will define new problems, apply different models, and produce concepts, ideas and suggested implementations. Innovation Fellows will interact with professionals from industry, community, and government organizations across disciplines and from Boston’s ecosystem.
Staff and faculty mentors will guide each team and ensure interdisciplinary inspiration and encourage innovation and problem solving. Fellows will also have the opportunity to immerse themselves in future scenarios planning, creative innovation methodologies and team development strategies in a virtual environment while strengthening their employability well beyond their discipline knowledge. A significant outcome of the Future Lab will be a digital publication with insights uncovered by each team that will be distributed to Wentworth Co-op employers, alumni and the larger Boston community and showcase Fellows future thinking and thought leadership Fellows can select a theme among the following three choices: [1] Future of Cities, [2] Reinventing Spaces, [3] Impact & Society.
FUTURELAB
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1 | GLOBAL INNOVATION COLLECTION
WHY FUTURE SCENARIOS? “Most leaders’ thinking is based on the past, not the future.” -Rafael Ramirez, Oxford University
We think of the immediate future all the time. What am I going to eat for lunch? Where are we going this weekend? The timeframe of these considerations is short. More difficult to envision is what will the world look like in 20 or 30 years. Considering the future is paradox. It has not taken place yet, it is tangled up in much complexity considering the interconnected nature of challenges we are facing, it has low controllability, yet harbors only one certainty – the uncertainty. The Oxford Scenarios Programme calls out TUNA conditions: Turbulence, Uncertainty, Novelty, Ambiguity, which are always present, disruptive, and command mixed emotions ranging from excitement and imagination to worry and fear. Embracing TUNA and stretching our comfort zone is necessary in order to create alternative maps of the future.
Future scenarios are not predictive, they are not used as forecasting tools, they are not based on data and models to calculate risk. These elements depend on past information to create predictive models that may inform the future and what will happen with some certainty. Future Scenarios consider what may be plausible, envision alternate futures that may never happen in its entirety. However, they can provide insights to organizations and communities and inform the positioning of their strategies, services and products in case elements of these futures would become a reality. The consideration of plausible futures allows a stronger ability to innovate and respond faster and more nimbly to potential disruptions in the future. It starts with a question -
Post-COVID-19: How will we live and work in the future?
5 FUTURELAB | Post-COVID-19: How will We Live and Work in the Future?
1 | GLOBAL INNOVATION COLLECTION
5 FUTURELAB | Post-COVID-19: How will We Live and Work in the Future?
1 | GLOBAL INNOVATION COLLECTION
TABLE OF CONTENT
PRESENTERS + FACILITATORS
.8
PROCESS
.10
DRIVING FORCES + SCENARIOS
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SCENARIO 1 | MIDDLE SPACES
.15
SCENARIO 2 | NOMADIC FABRIC
.19
SCENARIO 3 | LIVING LAB
.23
SCENARIO 4 | HYPER-RESPONSIVE TRANSPARENCY .27 HOW TO USE THE FUTURE SCENARIOS
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INNOVATION FELLOWS
.32
FUTURE LAB TEAM
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2 FUTURE INNOVATION SCENARIOS COLLECTION 1 | GLOBAL
PRESENTERS + FACILITATORS
Anne-Marie Van Der Weijden
Service Designer Essense Eindhoven, North Brabant Province, Netherlands Anne-Marie is a service designer from the Netherlands with extensive professional experience in scenario planning and concept development. It is her passion to create products and services that give people means to improve their lives and awareness on what choices they can make. Their growth is her inspiration to design new things. Therefore, she pro-actively involves end-users in the design process. She works in complex businesses where different technologies, touchpoints, stakeholders and users meet. Anne-Marie can focus on making a holistic endto-end journey by understanding the larger context and harmonize front/backstage processes, without losing track of the user needs. She is a passionate and highly engaged professional, who connects easily on deeper levels with people and
brings a human touch to everything she does. Anne-Marie has worked with Signify/Philips Lighting creating Future City scenarios and has facilitated teams as a teaching assistant through the Oxford Scenarios Programme at Oxford University. Anne-Marie holds a Bachelor’s degree in Business Administration from the Stenden Hogeschool Leeuwarden and a Bachelor’s degree in Art and Technology, Concept and Product Development from the Saxion Hogeschool Enschede, Netherlands. Philips Scenarios, Future of Cities https://philips.to/30FZPkn Oxford Scenarios Programme – Philips Case https://bit.ly/2Ytj3an
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FUTURE INNOVATION SCENARIOS COLLECTION 12 | GLOBAL
Monique Fuchs, PhD
Associate Vice President, Innovation + Entrepreneurship // Founder, FutureLab Wentworth Institute of Technology Boston, MA USA Monique is a disruptor, educator, and innovator comfortable in challenging the status quo and envisioning the future. Seeing the vision to differentiate an organization, creating a strong narrative to increase their visibility and unique selling proposition, building extensive ecosystems, and connections to support its success has been at the core of her work. Making a difference drives her and she is leading organizations to shape how we will live, learn, and work in the future. Monique launched Wentworth’s innovation agenda to change the educational paradigm creating more relevant education models for the future of work, developing talent and career pathways, creating civic and social impact, and fostering radical collaboration models between industry and education. Over the course of her career, she created a strong track record of starting up new business
opportunities, new departments and competence centers as well as redefining and turning around underperforming units. Monique was recognized as the 2017 Innovation All-Star by the Boston Business Journal in the education category. She holds a master’s in education and a PhD in Education/Organizational Development from the University of Passau in Germany. Monique has consulted, coached, and worked in profit and non-profit sectors and across industries and functions in Europe and the US. She is also on the Advisory Council of the Design Museum Boston and BoSTEM and completed the Oxford Scenarios Programme. Future of Cities ThinkTank: Video http://bit.ly/futureofourcitiesvideo Booklet http://bit.ly/futureofourcitiesbooklet
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1 | GLOBAL 2 FUTURE INNOVATION SCENARIOS COLLECTION
PROCESS 1 INSPIRATION + CREATING CONTEXT
4 PRODUCING FUTURE SCENARIOS
For the first two weeks of the FutureLab, students were exposed to speakers across different verticals such as Healthcare, Living Environments, Future of Work, Retail and more opening their minds and expanding their horizons before starting the Future Scenarios process. During that time students worked in teams and discovered global innovations across industries and communities. The result can be seen in the first report of the FutureLab – 1|Global Innovation Collection: https://bit.ly/futurelabinnovationcollection
The work student teams did thus far created a rich context from which to develop future scenarios. Students were encouraged to create relevance within their scenarios that will help to carry plausibility balancing a link to what we know today while creating a narrative that is pushing the story far into the future through innovative thinking and new ideas.
5 CREATING SUPER SCENARIOS The work of the teams was aggregated to reflect the strongest driving forces and to create four “super scenarios”. As the student teams continue to dive into more concrete solutions envisioning the way we will live and work post-COVID, the “super scenarios” will serve as vehicle to test their ideas against these four alternate futures.
2 EXPLORATION OF DRIVERS + TRENDS
ng s and
People's need to communicate with others around the world, regardless of distance or other obstacles in between. Everything has to be connected online and through the internet. More Information available
Driving forces, sometimes called macro/mega-trend with a long life, a strong current resulting from many forces (society, technology, environment, economic, political) that cannot be influenced or manipulated. Drivers illustrate an underlying push that causes changes impacting people Driver Extremes and resulting in modified and observable behavior triggering a trend to appear. Fast-Living lifestyle
Cultures and Diversity
ess in low area
The need of reducing cost, increase efficiency and do more for less
Fast-Living lifestyle
Students explored different trends and drivers producing meaningful insights that could inform a future direction through a deep understanding of “why” did xyz emerge and what is causing certain developments? The teams utilized visualization methodologies to illustrate their research.
Global Climate Change
having ctations e and y
People's need to communicate with others around the world, regardless of distance or other obstacles in between. Everything has to be connected online and through the internet. More Information available
Entertainment
People can no longer separate their personal and professional lives
People have a distinct online separation between work and personal lives allowing them to have 2 online lives
Social media becomes a driving force in people's life decisions
Social media becomes a new way to express peoples lives and business/ news rather than a personal use
Places which have no access to internet become inaccessible to news and knowledge
The world becomes connected in a unseen way and allows for fast communication and knowledge sharing worldwide
Internet becomes more available to areas that previously had no access
People have a need to constantly be updated with current technologies causing many to go obselete even faster than before
The need for the latest stuff contribute to problem of polution
People live so fast that families sizes start to diminish due to the time needed to raise children
More time can be focused on each chiild in smaller families
People prioritize what is important to them in life due to the fast pace not allowing for distractions
There is no room for people to make mistakes or try different paths/careers
3 DETERMINING KEY DRIVING FORCES
Superpowers are shifting with rise of the BRIC nations (Brazil, Russia, India and China)
People are being more unsocial and depressed without physical interaction
People are able to connect with anyone no matter the time due to the interent
Based on their research, each student team determined their top two driving forces, stress tested driver’s Impact on how we liveeach and work in 2030polar opposite to articulate extremes and used a 2x2 matrix to develop snippets that reflect the influence of these drivers in Countries Comes Online, Government the context of uncertainty and how they impact an Track Their Citizens the way we will live and work in the future. The teams created newspaper headlines and snippets to start the process of creating strong narratives Scenario Collages and storylines. People's need to communicate with others around the world, regardless of distance or other obstacles in between. Everything has to be connected online and through the internet. More Information available
Internet becomes more available to areas that previously had no access and allows online freedom to everyone
As more countries come online governments can enhance their ability to control/track their citizens
People are being more unsocial and depressed without physical interaction
People are able to connect with anyone no matter the time due to the interent
Fast-Living lifestyle
People live so fast that families sizes start to diminish due to the time needed to raise children
People have a need to constantly be updated with current technologies causing many to go obsolete but not everyone can afford the most updated
Polar Opposites Global Climate Change
People's need to communicate with others around the world, regardless of distance or other obstacles in between. Everything has to be connected online and through the internet. More Information available
Fast-Living lifestyle
Climate of the planet could be changed permanently to be hotter
Climate of the planet could be stabilized to an acceptable standard
Internet becomes more available to areas that previously had no access and allows online freedom to everyone
As more countries come online governments can enhance their ability to control/track their citizens
Planet could become inhospitable to human/animal life
Planet could flourish as species adapt to the new climate
People are being more unsocial and depressed without physical interaction
People are able to connect with anyone no matter the time due to the interent
How people live across the world is largely altered
How people live across the world is saved through global cooperation
People live so fast that families sizes start to diminish due to the time needed to raise children
People have a need to constantly be updated with current technologies causing many to go obsolete but not everyone can afford the most updated
Children's development is faster than before
Not all countries can afford to replace energies with green alternatives and reject them for economic reasons
Greener energy sources become mandatory over fossil fuels/people who use fossil fuels are shunned in society
Everyone the most updated technology constantly regardless of the situation due to the tech cycle requiring unified device usage
Collaberative efforts by all people on reinventing coastal areas, buildings and practices
The wealthy and privileged are able to afford the ability to adapt their current situation as others are forced to leave
Sustainability
Technology Ocean rise permanently affects coast lines
Coast lines become expansive and reclaim lost land
Fossil fuels completely stall all green energy innovations such as through lobbying
Greener energy sources become mandatory over fossil fuels
More care is payed to how our actions affect animals on the planet
More species go extinct every single year as people continue on their present course and stop caring
Technology is available to all groups and communities at all scales
� Private led sustainability initiatives by businesses and citizens
Technology sparsely available and only to the resource rich and wealthy
Children's development is faster than before
Not all countries can afford to replace energies with green alternatives and reject them for economic reasons
Greener energy sources become mandatory over fossil fuels/people who use fossil fuels are shunned in society
Everyone the most updated technology constantly regardless of the situation due to the tech cycle requiring unified device usage
Collaberative efforts by all people on reinventing coastal areas, buildings and practices
The wealthy and privileged are able to afford the ability to adapt their current situation as others are forced to leave
� Public led sustainability initiatives led by governments and IGOs
Technology is available to all groups and communities at all scales
Scenario 1 Global Climate Change
Global Climate Change
Scenario 2
Private led sustainability initiatives by businesses and citizens
Public led sustainability initiatives led by governments and IGOs
Scenario 3
Scenario 4
Technology sparsely available and only to the resource rich and wealthy
Impact of private led sustainability by businesses and citizens on communities and group
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Allan is glad that his country, one of the poorest in South America has finally insti tuted a nationwide internet connection. He can talk to all of his relatives and old fr iends he has lost contact with due to ongoing military struggles between political groups. However some of his friends from another town are reporting that their r elatives were being arrested for discussing the current government in an online c hat. He thought that the internet was supposed to allow for free speech not catal ouge it for prosecution. The government can monitor the activity of their citizens t hrough the internet and can know their political view towards their country. It has raised the question of people privacy and security and people believe that gover nment can take advantage of their personal data.
2 | FUTURE SCENARIOS
- Republicans - Democrats - Independent Parties
Individual
Drivers
A behavioral trend that results from the influences of the macrotrends (the world) on people. 5-10+ years.
DRIVER: An underlying push that causes a trend to appear. Sometimes it is called macro/mega-trend with a long life, a strong current resulting from many forces (society, technology, environment, economic, political) that cannot be influenced or manipulated. 20+ years.
Socializing becomes more divided, people want be with others who have the same point of view Socializing become more unified as people with different views communicate and discuss with one another
People have become distrustful of the government
- Turning off lights - Using less water - Growing own food - Recycling - Not Littering
Internal Political Divisions
People have started to be more cautious even in their own houses, turning off lights and planting.
Global GlobalClimate Climate Change Change
People do not believe climate change is real and that they can actually individually make a change.
Increased accessibility of bike lanes may lessen cars and their environmental impacts
More climate conscious products emerge due to scientific evidence
- Bike Lanes - BlueBike Rentals - Bike Racks
- Federal Agencies like the EPA - Environmental Laws
- Hybrid Vehicles like the Prius - Fuel Efficient Cars
Educational Programs - Reuse, Reduce, Recycle
Social Media - Facebook - Twitter - Snapchat - Instagram
Creation of more accessible and reliable online communication platforms globally
People's need to communicate with others around the world, regardless of distance or other obstacles in between. Everything has to be connected online and through the internet. More Information available
People have become more technologically dependent
The rise of fake news sources and social media being a prominent political platform
Better education based towards understanding environmental changes
People believe they can individually make a change.
People become stressed from too much information constantly
- Fox News - CNN - CBS - BBC - WBZ
News sources catering to specific crowds have emerged
Improved laws and legislation to deal with the ongoing issue
People have become distrustful of news sources
Uncertainty
Design A trend that manifests itself as a product, service or system as a result of individual’s wants and needs. 2-5 years.
More information is available from online databases
Bigger Factories and shops More Manufacturing jobs Brands like: - Nike - Apple - Toyota - Honda
HEADLIN Survival
- Wikipedia - Online Libraries - Company Websites - Online Registries
People connecting with others all across the globe People becoming more world minded as everyone can have a say and be heard
More jobs and manufacturing are shipped abroad to developing countries
People are expected to be available constantly People become more hostile towards these populations
Superpowers are shifting with rise of the BRIC nations (Brazil, Russia, India and China)
Services become available in more languages as different nations are involved on a single product or idea
People want to help these countries develop their economies to help their individual nations grow
People learn more languages in order to facilitate better communication with suppliers
- English - French - Spanish - Chinese - Hindi - Bengali - Portuguese - Russian -German
Wealthy citizens of the all, they continue to flau stripping the privileges below them and disreg our environment. The c work under are imposs low wage positions. As past decades of the 21s and breakthroughs in t tech companies to rele without any major impr for more money and pr heads are being bribed to stay up to date with continue their work. Ma with the balance of mo targeted by their own c they earn in order to co back.
Faster service times such as delivery and food staff, shipping and shopping
People are stressed due to less time for self-care
High demand on robots for cleaning
Less time for amenities like cooking, cleaning, etc.
Fast-Living lifestyle More people eating from restaurants and using delivery
Life changes happen quicker such as moves and job changes
People increasingly have the need for instant gratification
People become more resourceful to get what they need People may lack the means of accessing or affording proper education within their areas
Lack of access in low income area
Robots and machines may easily take over the jobs of already lowwaged workers
Use of robots to help speed up the production process The need of reducing cost, increase efficiency and do more for less
Entertainment People may be more driven to experience online means of entertainment rather than exploring local or environmental means
The stress upon customer satisfaction may interfere with workers capabilities
Costumers having more expectations for service and quality
Using new forms of online entertainment to shift how we interact with our public environments
Companies may begin to focus more on online business to access more customers
Creation of faster shipping and delivery times of items due to drones or more technology in warehouses
Innovation of cross generation and culture tech Cultures and Diversity
People getting emerged in different cultures, increasing their knowledge on different countries way of living, food, others.
People want to move outside of the busier cities
More people may want to move to suburban neighborhoods with larger families to have more space
More Onlin Leaves Peo Antisocial
As the internet start to b does that mean for our meeting has transitione building's employees an room. The local office a who work and live local of office. This also inclu may be in another city o discuss issues at the sa from the smallest city to around the world no ma of communication and s
Development of online gaming, video streaming websites, for entertainment purpose
People want to get different source of entertainment like online gaming, video streaming
People may be biased towards or lack understanding of cultures or diversities that differ from their own
Work from home can cost less for the company and it is convenient
FedEx's autonomous robot SameDay Bot delivers packages to your doorstep https://www.dezeen.com/2019/02/28/samedaybot-fedex-deliv
Lower costs for the company creating lower prices for the consumer
People stressing themselves over trying to compete with machines for jobs
Easier means of accessing high quality products
Innovations such as robots can help to deliver items not readily available in low income areas
Faster shipping and production
People becoming increasingly hostile towards robots and AI
People often get paid lower wages working these jobs
Resources not previously available can be accessed through means of online technology
This corruption does no business however, it ca corporate areas of wor which continue to pollu do so simply for the mo what is affected by it as fuel is plentiful they wil green and clean energ monopolization on the few remaining green en their prices in order to fossil fuel conglomerate efficient and clean ene such as South America undergone a major dev decade. These countrie companies for fuel as t which has been availab becomes more and mo richer but it is no longe instead in the hands of is slowly destroyed aro
cultural diversity has a stronger impact on innovation than other diversity indicators such as age or gender.
Denser cities and urban areas Increasing populations and density
Innovation in real estates and housing, creation of smart cities
The internet allow for m are many dangers with being more antisocial d busy playing online gam being lonely in the real issue among the teenag learning and social inter between work and soci screen for the majority o
GLOBAL INNOVATION 21 | FUTURE SCENARIOS COLLECTION
DRIVING FORCES + SCENARIOS The most uncertain and most impactful drivers aggregated out of the multiple scenarios, student teams generated were the following driving forces:
1 RELIANCE
2 SUSTAINABILITY
The 2020 COVID-19 crisis has challenged our known patterns and structures of living and working that we used to rely on. Forced isolation made clear that depending too much on externally driven services and interaction points may become a challenge in a time of need. On the one side advocating for and relying on self, family, friends, and immediate community may produce solutions that would juxtapose an entirely technology driven approach, where our actions, interactions, attitudes, and behaviors are informed and shaped through technology.
A decentralization of living and working environments as well as services is deeply rooted in the notion of place making wherever we are. As residential neighborhoods become workplaces, new uses need to be considered for the urban areas formerly filled with office uses–now free for cultural, retail, residential programming.�
[Decentralized <> Re-invented Center]
[Human Centered <> Technology Driven]
Reliance
Technology Driven
Decentralized
Human Centered
Multiple additional drivers are contributing to future developments. The most relevant contributing ones were digital innovation, healthcare, economics, social engagement, and globalization.
SCENARIO 2 | NOMADIC FABRIC
Re-invented Center
Sustainability
SCENARIO 1 | MIDDLE SPACE
SCENARIO 3 | LIVING LAB
SCENARIO 4 | HYPER-RESPONSIVE TRANSPARENCY
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12 | GLOBAL FUTURE INNOVATION SCENARIOS COLLECTION
SUMMARIES SCENARIO 1 | MIDDLE SPACE • Rural Accessibility • Convergence of Home Life and Work • Focus on Local Community • Economic Shifts to Collaboratives • Dynamic Sustainability • Integrated Healthcare • Macro and Micro Mobility • Employee-Owned Education
SCENARIO 2 | NOMADIC FABRIC • Minimal Living Environments • Transportable Digital Innovation • Mobile Income • Wellness and Well-Being • Minimalist Mindset • Healthcare Goes Under the Skin • Mobility 24/7 • Travel Monitoring • Parallel Education
SCENARIO 3 | LIVING LAB • Green Mindset • Food Experimentation • Human-Powered Transportation • Reverse Healthcare • Entrepreneurial Sustainability • Local Goes Global and Reverse • Edible Building Materials • Community Service For All • Social Impact Education
SCENARIO 4 | HYPER-RESPONSIVE TRANSPARENCY • Hyper-Responsive + Transformable Environments • Technology as Equalizer • Detecting Patterns • “Glass Citizen” • Dynamic Living Environments • Connected Health Monitoring • Focus on Human Superpower • Interconnected Education • Continuous Mobility
Icons by: Caden Savage
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21 | FUTURE SCENARIOS COLLECTION GLOBAL INNOVATION
Sketch by: Emma Perry
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FUTURE INNOVATION SCENARIOS COLLECTION 12 | GLOBAL
SCENARIO 1 | MIDDLE SPACES In 2020, COVID-19 caused organizations and schools to adapt practically overnight to remote and virtual work, education, and lifestyle. Despite persistent reluctance over the last decades many remote practices have proven highly effective. As a result, they are now permanently integrated into our everyday lives. The daily commute has been replaced by high speed internet access and everyone’s radius of movement and interaction is shrinking. This development is changing the dynamics of urban and rural areas and allows for urbanization to slow down and decrease, while promoting in its place a hyperlocal focus. The hierarchy between city, periphery and countryside has disappeared. Neighborhoods, small towns and villages are experiencing unique new pressures accelerating a decentralization of populations, infrastructures, and services. Rural middle spaces represent a network of mesh points formed through collaborations across rural and suburban areas. Middle spaces serve as multiple small decentralized hubs rather than large urban centers. A network of high-quality nodes evolves offering recreational and economic potential everywhere. Middle spaces provide new opportunities for the community and individuals to engage and access services within short distance range. What used to happen “in the city” is now happening everywhere. Cultural offerings will follow providing dynamic access to everything the city used to offer. This can be observed in several areas: RURAL ACCESSIBILITY
FOCUS ON LOCAL COMMUNITY
Municipalities continue to increase their digital infrastructures. High-tech replacements for in-person activities are preferred at this point, putting robotics, VR and AI technologies at the core of innovation harvesting the best talent for a company’s workforce. Digital accessibility goes up tremendously as new technologies are bringing the internet to every corner of the world.
Being home for almost 100% of the work week redirects people’s time, energy and focus to their immediate neighborhood and creates the inspiration and commitment to be locally involved. People are getting to know others in the neighborhood, understanding their routines, crossing paths and being able to support each other. The chance encounters expand new relationships and with this, new opportunities on a personal and professional level. These interactions create a new shared commitment to explore and strengthen the place we all inhabit.
CONVERGENCE OF HOME LIFE AND WORK Make-shift offices in home environments initially sufficient are now replaced with a radical re-imagination of what living and working in one space will look like in the future. Homes are being reconfigured to provide dynamic floor plans and spaces suitable for work and learning separated from the rest of the family as needed. Independent work hubs are available in middle spaces offering professional contacts, technology and services outside of the home and a work environment with colleagues from different industries and companies.
ECONOMIC SHIFTS TO COLLABORATIVES Resources are found or created locally leading to a thriving regional economy. The trust in national and global supply chains is irreparably destroyed and many communities and individuals have started to form collectives while also supporting local businesses such as local farms. Many citizens grow their own food and simply coordinate with neighbors produce creating a reciprocity cycle of production, repair and lending, sharing mindset and contributing to a neighborhood without walls. Keeping food distribution local with short distribution patterns especially in and to middle spaces.
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GLOBAL INNOVATION 21 || FUTURE SCENARIOS COLLECTION
DYNAMIC SUSTAINABILITY
SOCIAL IMPACT EDUCATION
Municipalities have transitioned to renewable energies taking advantage of solar, wind, and water and aiming to achieve carbon-neutrality while iterating new ways to live sustainably.
Universities and colleges are offering hybrid and remote options as a standard practice. Middle spaces serve as an opportunity to congregate and collaborate in person on projects on real local challenges and with local organizations. University campuses are decentralized and offer classrooms in all middle spaces. K-12 schools remain localized and also offer hybrid options to shift towards a more meaningful applied learning model with project-based education tackling local challenges for civic and social impact rather than simply delivering knowledge. Higher Education is made available for all at no or very low cost.
INTEGRATED HEALTHCARE Telemedicine is a normal occurrence and the first access point to receive medical advice. The typical middle space does have emergency services, specialists and stand-by surgeons in case the general care is not sufficient while also embracing advances in technology and AI, remote and mobile diagnostics and treatments. The healthcare systems are integrated seamlessly, and a patientâ&#x20AC;&#x2122;s medical history is connected to the patient and not to the healthcare provider making it easier to receive holistic care across all providers from homeopathy, physical therapy, to medical treatments. Medicine is a shared resource rather than a business model; Social and psychological determinants of health are taking seriously, and medicine is integrated with research to be able to continue to improve. MACRO AND MICRO MOBILITY Limited travel and commute with private automobiles cause the highway system to become obsolete and a questionable expense. Citizens envision other ways to better use these spaces. With a more robust development of a national transit system connecting major hubs and dispersing to middle spaces through car or bike sharing the mindset of mobility has shifted. Private ownership of smaller vehicles has been replaced by a network of shared accessible transportation that is available when and where needed.
EMPLOYEE-OWNED EDUCATION Universities and colleges are entirely decentralized. Only few large universities exist as umbrella universities and are affiliated with many smaller entities across the country. Local community members manage the educational operation, any offerings, collaborate across the university-wide network and with external partners extensively. The smaller, de-centralized organizations are 100% employee-owned, which creates a strong commitment to thought leadership locally, across the university-wide network and well beyond to impact globally.
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Photo by Billings Brett, USFWS on pixnio.com https://bit.ly/3fqH5sL
GLOBAL INNOVATION 21 | FUTURE SCENARIOS COLLECTION
Sketch by: Thomas Rogier
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SCENARIO 2 | NOMADIC FABRIC Since remote work proved effective, the recognition that the link between time and space is dynamic and can change became more apparent than ever before. Employees are not only loosely coupled to one organization; they typically work for multiple organizations at the same time. They are hired based on very specific skills and competencies needed to maintain business operations and functions, turnaround or ideate new services and products. Nomadic employees prioritize being on the move over the location of company headquarters. At the same time, it is possible to continue to work in one country but live in an entirely different country. It is not unusual for someone to have lived in 10 different countries at a minimum over the course of a lifetime. The value of multi-cultural diversity is redefined as everyone is a stranger somehow everywhere allowing for the global community to truly come together as one strong nomadic fabric, learning from each other, sharing experiences with one another and contributing to each otherâ&#x20AC;&#x2122;s local challenges. Creating a sense of community is requiring constant nurturing and work as individuals are coming in and out of communities, neighborhoods, and towns. The reliance on community is in many ways greater but evolves constantly and exists physically and virtually, in person, and through avatars. Nations are becoming irrelevant as they are replaced by networks of shared values, lifestyles and collaborations. This can be observed in several areas: MINIMAL LIVING ENVIRONMENTS
MOBILE INCOME
Housing is affordable and flexible. People can choose between high-density developments close to transit and cultural centers. The separation between the inner city and the periphery is dissolving. For those who prefer remote locations, mini houses and tents are a preferred way to live lightly on the land. Owning homes has made place to co-op systems based on land trust models that are inclusive and community-oriented. Modular and mass-customizable housing units are ubiquitous and make it easy to move to a similar configuration of spaces elsewhere. Work and life are combined into layered architectures that allow togetherness and separation as needed.
The idea of a universal income that provides individuals with the baseline support to feed themselves and their families is related to minimum work contributions needed during any given year to assure affordability and equality for the overall society to work globally. It also frees up time for volunteering and the flexibility to move from place to place.
TRANSPORTABLE DIGITAL INNOVATION With the possibility to live and work anywhere connectivity and digital accessibility is a given and tied to individuals through personal hotspots. Complex technologies requiring special training are reduced giving way to intuitive software and advanced VR and AR technologies to create permeability across organizations and individuals improving collaboration and contributions. Virtual space and real space have a zone of close overlap through innovative terminals.
WELLNESS AND WELL-BEING Everyone feels grounded and understands their own strengths and weaknesses while nurturing the ability to learn, advance and explore other areas of interesting engagements. Experimentation and following own instincts are critical to adopt a fulfilling work life that fits to every phase in life and honoring individual interests. Wellness and mindful living are commonplace, health care can be accessed worldwide â&#x20AC;&#x201C; life is networked and permeable creating systems accessible from everywhere.
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MINIMALIST MINDSET
TRAVEL MONITORING
Individuals and families move frequently and have no interest to pack all their belongings every time. It calls into questions what truly is needed to be happy and how memory is created through things and/ or experiences while staying connected to self and others. Owning things is replaced by having access to high quality items and services that get constantly improved based on feedback and testing.
The constant movement of individuals has changed travel protocols across the world. Proof of health is a requirement before boarding any plane or means of transportation taking an individual from state to state or country to country. Typically, five days prior to any trip a doctor must verify a clean bill of health. Upon entering the train station or airport, the Proof of Health document is checked at the entrance just as one would show their ID.
HEALTHCARE GOES UNDER THE SKIN Individuals are now implanted health chips that contain all relevant information about prior health history, vaccines, surgeries and allergies as well as lifestyles. This information is transferable from country to country. Because individuals may be living in different climate zones and under differing conditions in a variety of countries it allows for a more holistic viewpoint of oneâ&#x20AC;&#x2122;s health and is immediately readable by any doctorâ&#x20AC;&#x2122;s office or hospital. The massive global network of real-world data contributes significantly to breakthroughs in treatments improving early detection and prevention of diseases and the sharing of best practices.
PARALLEL EDUCATION Educational credentialing has become equally flexible and customized. Students can identify their interests and collect credits towards these interests taking classes anywhere and everywhere. Lifelong learning is now a lived experience and students typically work and learn in parallel. Instead of being taught specific skills, students learn processes, methodologies problem solving with a focus on human interaction and collaboration. Degrees have become obsolete since there is a recognition that skills and competencies evolve, and credentialing is a snapshot in time.
MOBILITY 24/7 Mobility services adapt and evolve organically based on emerging migratory patterns. Increased global mobility taps into sustainable transit systems that use renewable energy and continue to evolve. Nomadic networks are defined by connection nodes that allow transitioning between different means of transportation seamlessly. Personal car ownership is replaced by access to ride share services, a generous system of bike lanes, light rail and other train connections.
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WORK/LIFE SPHERES TALK #7
TALK #8
Kristian Kloeckl, Associate Professor of Design, Northeastern University
Lynette Panarelli, Associate Professor of Interior Design, Wentworth
Monique Fuchs, Associate Vice President, Innovation + Entrepreneurship, Wentworth
In the FutureLab Talk #7 Monique Fuchs [Wentworth] connects with Kristian Kloeckl [Northeastern University] on the convergence of workplace design and the public realm before COVID-19 and how it may influence our connected and interdisciplinary environments in the future. Kristian serendipitously published his new book “Urban Improvise” just before the crisis emerged and it has now more relevancy than ever. Times of disruption always carry the opportunity and perhaps accelerate experimentation and iteration, which is precisely what improvisations are about.
In the FutureLab Talk #8 Lynette Panarelli shares how architecture and interior design firms have responded to the rapidly changing design needs in the wake of the pandemic and the future of the industry. From sneeze guards to mudrooms, Lynette showed some real-world examples of how architecture firms everywhere are acting quickly to try to adapt workspaces to address new social distancing guidelines. Lynette’s examples demonstrated the close link between the development of apps and software that coordinate spatial use and occupancy patters with the configuration of furniture and spaces that keep the workforce safe. She also discussed the need for innovative, permanent solutions rather than a sole reliance on reactionary design. Lynette commented on the need for innovators and on how the architecture and design industry is sought after as it is in high demand to support companies and businesses transitioning and adapting their workspaces.
Photo from: pikist.com/free-photo-ivisl FUTURELAB | Post-COVID-19: How will We Live and Work in the Future?
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SCENARIO 3 | LIVING LAB Decentralization of work and life has decreased the city population by over 70% and has resulted in many office and retail buildings being vacant. Cities are re-defining their purpose and are evolving into destinations and innovation hubs with a renewed responsibility to serve citizens and prioritizing developments that improve the quality of life everywhere through conservation, production and sustainability. Reclaiming spaces and turning them into urban farms is supporting local food production beyond the city with new innovative technologies, creating short distance delivery of produce and promoting healthy living while also addressing food deserts more pervasively throughout the city. The establishment of living labs inspires experimentation with a variety of different food sources and methodologies. It stretches our understanding of what can be considered edible and creates alternative nutritional sources unique to the local environment. Incubators work at the forefront of developing new scalable solutions to societal problems such as pandemics and climate change destined to replace outdated systems with sustainable solutions utilizing raw and renewable resources. Blocks and urban neighborhoods are networked to share such resources and generate them for each other creating a cyclical economy while also actively contributing to global knowledge sharing and collaboration. This can be observed in several areas: GREEN MINDSET
HUMAN-POWERED TRANSPORTATION
People are mindful about what and how much they consume and how and where it is being produced. The 2020 pandemic has brought into focus, how vulnerable supply chains are, how we are globally connected and that our immediate environment is precious and requires protection.
An active lifestyle is the focus within car-free cities and exclusively powered by humans such as walking, biking, scooting, skateboarding, and kayaking. Every citizen receives a universal code that can unlock any mobility device from docking stations. Each device also stores the energy created through manpower and converts it to energy at docking stations, returning it back to the city. Citizens can also choose virtual reality glasses that map out our route in front of them, making it easier to exercise and travel hands-free. These glasses also monitor speed, heart rate, and distance traveled, which can earn you credits to be used in local stores as a currency.
FOOD EXPERIMENTATION Urban farms create a connected network among each other, with each farm contributing different types of produce. From fermenting unusual plants, converting foods to local climates, to hydroponics and 3D printing meat, innovation has been promoted to develop ideas and solutions that could be widely distributed across the country to decentralized communities as well as shared with partners across the world. Due to food production in close range, food is more affordable and in pain view, which has significantly increased overall well-being and healthy lifestyles.
REVERSE HEALTHCARE Doctorsâ&#x20AC;&#x2122; offices and hospitals report a decrease in obesity and other diseases. Since environmental factors, work structures, and the built environment have improved, the healthcare system works with a reverse set up where doctors are paid for keeping their patients healthy rather than just treating illnesses. Different schools of thought co-exist and mental health care is completely integrated with regular treatments.
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ENTREPRENEURIAL SUSTAINABILITY
COMMUNITY SERVICE FOR ALL
Sustainability is front and center across different industries and cities are developing goods such as clothing with locally sourced materials as much as possible. Processes are being simplified allowing individuals to do it themselves and dramatically drop the need for factories. Automation and robotics have enhanced delivery mechanisms connecting these suppliers directly with the customer from delivery drones to robots to pick up stations available on every street corner.
Every two months the community comes together to clean the public spaces of the city. From landscaping and maintaining green spaces to picking up trash it is expected that every citizen contributes and thus identifies with their living environment. There is a broad system of services people can provide for the community, all of which encourage getting to know each other and to collaborate.
LOCAL GOES GLOBAL AND REVERSE
Universities and colleges are offering hybrid and remote options as a standard practice. City and middle spaces serve as an opportunity to congregate and collaborate in person on projects on real local challenges and with local organizations. University campuses are decentralized and offer classrooms everywhere. K-12 schools remain localized and also offer hybrid options to shift towards a more meaningful applied learning model with project-based education tackling local challenges for civic and social impact rather than simply delivering knowledge. Higher Education is made available for all at no or very low cost.
The development of sustainable solutions is depending on a variety of formal and informal, local as well as geopolitical agendas and interests. Countries across the world have agreed that their cities and governments partner with private enterprises, non-profit organizations and individual citizens rather than imposing top-down solutions. The government supports privately led sustainability efforts through grants and funding to encourage utilization and scalability on a systemic level through knowledge exchanges on a global scale. Companies and citizens are protected from any liability, which ensures that services and innovation can be developed and iterated to benefit society more rapidly.
SOCIAL IMPACT EDUCATION
EDIBLE BUILDING MATERIALS All buildings have already been converted to being sustainable, net zero, and outfitted with solar panels, harvesting wind or water energy. Active testing of new energy sources and building materials is at the heart of promoting sustainable living concepts. New developments are now built as passive neighborhoods and constructed only with recycled or biodegradable materials, which has led citizens to experiment within local labs and develop new testing environments for materials.
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Source: Dezeen.com | Elzelinde van Doleweerd https://bit.ly/3kfApBI
GLOBAL INNOVATION 21 | FUTURE SCENARIOS COLLECTION
Sketch by: Elisa Elezi
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SCENARIO 4 | HYPER-RESPONSIVE TRANSPARENCY Technology is present in all aspects of life, personal affairs, work and business as well as politics creating an inclusive environment. The entire globe has access to free internet regardless of income, religion or social affiliation, removing disadvantages of rural or remote areas. Companies and citizen organizations are one and the same distributing new developments evenly. Government is furnished by networks of people and require each business to spend 20% of their revenue towards local and global issues. Instead of leisure being at the forefront of everybody’s aspirations, purpose is the driver of all activities. Digital innovation to track and collect data points is widespread from wearing personal devices to embedded artificial intelligence in public spaces such as pathways for bikes or pedestrians, in building materials to feed information back to the building’s nerve center, and in locations frequented by citizens to travel, shop, work, or simply engage with each other. The pervasive use of AI is creating hyper-responsive and transformable environments depending on demographics and quantity of citizens present at any given time. In addition, health data can easily be aggregated leading to early detection of citizens carrying contagious diseases, inhaling polluted air or ingesting contaminated water. This provides opportunities for rapid activation of coordinated municipal or city-wide responses. While digital enhancements are creating a democratization of engagement, they also are increasing concerns about privacy and ethics resulting in discussions and constant negotiation as new technologies are being released. This can be observed in several areas: HYPER-RESPONSIVE + TRANSFORMABLE ENVIRONMENTS Artificial Intelligence is transcending everyday life. Streets and bike lanes work with embedded sensors collecting traffic data, health stats of people utilizing streets, bike lanes, walkways and capture last visited locations to determine movement patterns and type of transportation. Green spaces feature integrated technology responding to quantity and demographic usage. Steps transform into ramps, if senior citizens or individuals in wheelchairs are being detected. Walkways turn into trampolines once kids are in close vicinity. TECHNOLOGY AS EQUALIZER Governments and companies are working together to provide citizens with the most up-to-date technology for free in regular update cycles. This provides every citizen with the necessary technology to interact and communicate with one another and removes technology from a status symbol to an essential tool to navigate life and work while democratizing the playing field.
DETECTING PATTERNS Companies are collecting data usage of their products identifying how many strollers, bikes, cars of a certain brand are being used. The kind of sneakers being worn by what demographic and in which parts of the city leads to adjustments of brand positioning. Shopping patterns are being recorded and inform about which demographic or neighborhood is seeking specific services or products, which can lead to conclusions around civic unrest, natural disasters, health issues, or an impending economic crisis. “GLASS CITIZEN” Since technology is so pervasive, governments and companies can control and track their citizens. This can pose not only a serious cyber threat on a systems level, but also creates a “glass citizen”. Personal data and information is easily accessible and various personal and public devices and technologies interact with each other 24/7. Ethical issues become more apparent and challenging to balance with the need to stay proactive in the event of major disasters or impeding crisis.
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DYNAMIC LIVING ENVIRONMENT
FOCUS ON HUMAN SUPERPOWER
Private homes are defined by spaces that dynamically change depending on how they are used over the course of day and night and the patterns of their users. Fold away furniture and sliding walls offer flexibility and a customizable set of spaces for life and work. Lighting and temperature regulation react to the users present and their preferences creating individual zones. Houses are self-cleaning and self-disinfecting through UV lights, robotic cleaners reacting to sensors and working as needed. Technology is used to create a clean and natural home environment. Use data including movement patters (which connect to health data) are used to constantly refine performance and comfort provided.
For the last few decades, careers have been focused on the idea of ‘doing’, if you’re not doing something constructive, regardless of the field, then you are failing at life. Automation will cause to shift from the ‘doing’ mentality to one that focuses on thinking instead. Cerebral pursuits will become the norm and will change the way we work and the way we build our careers. As automation and optimization become more prevalent, competencies and skills unique to being human will become more valuable.
CONNECTED HEALTH MONITORING Technology has completely deleted the necessity of touching any surfaces or products in the public realm, office buildings, stores, hospitals and nursing homes changing the way we interact with each other and with our environment. People are more antisocial due to less physical interaction and connections being facilitated often through virtual means only. Depression has become a major issue among citizens of all ages. Every household has a personal health robot connected to primary care and specialist offices. Unless a person has a serious illness, it is entirely obsolete to visit doctor’s offices. GLOBAL OFFICE The virtual world meshes time and space shifting work significantly. People walk around their global virtual office either from home or their physical local office space stopping by the desk of a colleague in Australia, Europe or Afrika and seamlessly interacting with one another. Virtual reality paired with new AI technologies is the forefront of human sociability, virtual interactions for all purposes are the new normal.
INTERCONNECTED EDUCATION With the ability to access education everywhere and anytime, students can now engage across the world. There is no point to enroll in one single university. Universities have formed massive coalitions, where a university’s survival is contingent on how many students they recruit into the system, how many of their faculty connect with others, how meaningfully they integrate diverse world-wide knowledge, and how many impact points they score. Universities are closely tied to business and industry, embedding practitioners and sharing projects. Not one professor teaches a class, but a fleet of experts across the world are participating virtually to discuss specific subjects. CONTINUOUS MOBILITY Autonomous cars and trolley-type vehicles roam constantly up and down each street within a city, which eliminates taxis or the need for any type of public transportation schedule. Magic carpets exist around dense city blocks and in city centers. Smaller electric vehicles are in docking stations all over the city and can be checked out anytime.
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Photo source: mytechdecisions.com https://bit.ly/39XlV4l
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HOW TO USE THE FUTURE SCENARIOS Future Scenarios are a framework to jumpstart innovative thinking about opportunity spaces and strategic positioning across multiple different possible futures. Our hope is that these scenarios can serve as a â&#x20AC;&#x153;mind openerâ&#x20AC;? to engage leaders across industries and start a dialog. Scenarios can inform strategy, increase organizational adaptability and ambidexterity while also introducing the joy of challenging the status quo and ideating new opportunities, which are intrinsically linked to uncertainty. Please feel free to share this report with co-workers, colleagues and anyone you think may benefit from it. It would be great to see them used as starting point for conversations and we would love to hear from you!
accelerate@wit.edu facebook.com/innovateatwit @WITXLR8
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Post-COVID-19: How will We Live and Work in the Future? INNOVATION FELLOWS FUTURE LAB TEAM INNOVATION FELLOWS Kristian Elizabeth Baber
Sophie Rene McKenzie
Faisal Ali E Alahamdi
Olivia McLaughlin
Kyle Andrews
Megan Mole
Will Walling Allen
Pedro Luis Mendez
Selamawit Tesfaye Balcha Bradley Boulet
Atharva Sunil Choudhari Monique Fuchs, PhD Alexander Joseph Coviello Associate Vice President, Innovation + Entrepreneurship Sam Dahlberg Founder, FutureLab Princess Egharevba Elisa Elezi
Vedavyas Munugoor James Musacchio
Suman Panta Anne-Catrin Schultz, PhD Emma Nicole Perry Associate Professor,
Department of Architecture Jake Picariello
Faculty Advisor, FutureLab Thomas Shannon Rogier
Caden Kristian Savage
Alexis Gabrielle Foley
Greg Simoneau
1 | Collection of Global InnovationsMichael Skolnick Aidan Thomas French Jeff Goudreault
Jake Torregrossa
Sofie Mary Katona
Will H.M. Tran
Justin Hudgins
Hannah Keith Greg Affsa Director,Lastre Accelerate Tamara Mora Lead/Coach, FutureLab AJ Liberatore Steven Austin Lotter
Tina Trainque Tory Lam
Connor David Truex
Makerspace Lead, Accelerate David Joseph Twerago Visual Lead + Coach, FutureLab Jiazheng Wu Conner Young
Philip Martino
Maia Eva Zawilinski
Cathleen Hallinan
Sophie McKenzie
Jake Torregrossa
Operational Support FutureLab
Visual Support FutureLab
Visual Support FutureLab
Accelerate Coop
FUTURELAB
Accelerate Coop
Accelerate Coop
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Post-COVID-19: How will We Live and Work in the Future? FUTURE LAB LAB TEAM TEAM FUTURE
Monique Fuchs, PhD
Associate Vice President, Innovation + Entrepreneurship
Founder, FutureLab
Anne-Catrin Schultz, PhD
Associate Professor, Department of Architecture Faculty Advisor, FutureLab
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Greg Affsa
Tory Lam
Lead/Coach, FutureLab
Visual Lead + Coach, FutureLab
Cathleen Hallinan
Sophie McKenzie
Jake Torregrossa
Operational Support FutureLab
Visual Support FutureLab
Visual Support FutureLab
Director, Accelerate
Accelerate Coop
FUTURELAB
Makerspace Lead, Accelerate
Accelerate Coop
Accelerate Coop
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FUTURELAB Thank You! For more information please visit us at sites.wit.edu/Future-Lab FUTURELAB | Post-COVID-19: How will We Live and Work in the Future?
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