CoP for Supply Chain Resilience in Canadian Health Systems: Dialogue Forum II Program

WELCOME MESSAGE

I am honoured to welcome you to the second Dialogue Forum for the Community of Practice for Supply Chain Resilience in Canadian Health Systems. This event is an exceptional opportunity for our diverse members to come together, collaborate, and explore supply chain solutions. It is our shared responsibility to work closely and combine our expertise in healthcare, government, manufacturing, supply chain, logistics and academic domains to revolutionize the Canadian healthcare system. Leveraging our diverse perspectives and engaging in active knowledge sharing, while fostering multi-jurisdiction and multi-stakeholder collaboration is key to achieving supply chain transformation. Through our collective efforts, we can trailblaze a path towards advancing supply chain resilience in health systems and provide safe, effective, and equitable healthcare for all Canadians.

Dialogue Forum II will validate and finalize the workgroup priorities for co-design of solutions next year. As a Community of Practice, we will work together to design, implement and scale supply chain strategies that will strengthen equity, sustainability and performance of the healthcare system and its workforce. We will carefully examine synergies that exist between workgroups to enable multi-workgroup engagement and impact. Your insights and contributions to this discussion will play an essential role in establishing a clear path towards achieving a digitally enabled, integrated, and sustainable supply chain for healthcare systems. This event would not be possible without your invaluable support, knowledge, and contributions. Your participation is critical to overcoming the current barriers imposed by the fragility of the supply chain and enabling the tracking of supply chain performance, impact, and value. We are grateful for the support from our strategic partners, Shoppers Drug Mart and GS1 Canada. We extend our sincerest appreciation to our incredible lineup of renowned thought leaders, who have agreed to share their discerning insights and perspectives while identifying shared values, solutions, and priorities. We are thrilled to have you join us for Dialogue Forum II and look forward to continuing to work with you to build supply chain resilience in the Canadian healthcare system.

Dr. Anne Snowdon Scientific Director & CEO, SCAN Health

EVENT OVERVIEW

DIALOGUE FORUM II

SCAN Health is pleased to bring its Community of Practice members together to engage, collaborate and discuss supply chain resilience in Canadian healthcare systems at Dialogue Forum II. This event marks a critical milestone for the Community of Practice. In its first year, the Community of Practice established six workgroups composed of supply chain experts, industry executives, healthcare leaders, clinicians, government officials, and researchers focussed on advancing key features of the healthcare supply chain. Citizens support each workgroup by providing a lens on diversity, equity and inclusion to ensure strategies and solutions are developed with a person-centred approach. Dialogue Forum II will spotlight the priorities of each workgroup, explore synergies and areas of collaboration, and delineate the path forward to achieving a digitally enabled, integrated, sustainable, and safe supply chain for health systems.

KEY OBJECTIVES

Validate and finalize workgroup priorities for solution co-design in year two;

Define outcomes, impact and value of priority solutions co-designed, such as equity, sustainability of workforce & health system performance; and

Examine synergies across workgroups, define strategy for multi-workgroup engagement.

GENERAL INFORMATION

DATE AND TIME PLATFORM

Wednesday, March 29, 2023

12:00 – 4:00 pm ET

CONTACT FOR INQUIRIES

info.scanhealth@uwindsor.ca

CONTINGENCY PLAN

The event will be hosted on Zoom

TESTING

Access your Zoom link 15 min. early to ensure it is functioning

If you experience difficulties with your computer's audio, an alternative solution is available whereby you may connect to phone audio. This can be achieved by placing a call to 647-558-0588 (or find your local number here) and entering the Meeting ID: 899 7777 8444 and Passcode: 395634

If there was a reason for us to close the event, we will move to the backup link. You can access that link by clicking here and entering the Meeting ID: 885 4125 2748 and Passcode: 179162

12:00 – 12:20

Welcoming Remarks

Overview of the Community of Practice charter, including its workgroup priorities, anticipated outcomes, strategy and partners.

Presenter:

Dr. Anne Snowdon - Scientific Director & CEO, SCAN Health

Breaking Barriers to Broker Public-Private Sector Partnerships [Panel with Q&A]

12:20 – 1:20

Supply chains have been severely impacted during natural disasters and public health emergencies in recent years, yet evidence of learning from these experiences is limited. A key objective of this panel is to mobilize industry capacity and supply chain expertise to broker public-private sector partnerships in an attempt to gain a mutual understanding of challenges and strengths that already exist in the system. An alliance formation across public and private spheres will reduce silos, target complex problems of the healthcare supply chain, and enable creation and validation of frameworks, tools, and solutions, developed by diverse stakeholders, that are able to support more equitable and ethical supply chain management practices that protect all citizens and the healthcare workforce. This panel will explore the opportunities to improve private and public sector coordination and collaboration to advance supply chain resilience to strengthen quality, safety, and equitable access to critical products.

Panelists:

• Erica Dalia - Vice President, Pharmaceutical Partnerships, Shoppers Drug Mart

• Dimitris Polygenis - President, Pharmaceutical Solutions & Specialty Health, McKesson Canada

• Rick Prinzen - Chief Supply Chain Officer and Vice-President, Donor Relations, Canadian Blood Services

• Dr. Anne Snowdon - Scientific Director & CEO, SCAN Health

1:20 – 1:30 BREAK

The Big Picture: Key Priorities for a Resilient Health Supply Chain [Panel with Q&A]

1:30 – 2:30

The Community of Practice’s workgroup leaders will come together on this panel to discuss their respective workgroup priorities, levers and anticipated outcomes. With diverse perspectives representing the healthcare workforce, procurement teams, Canadian suppliers, policy and leadership, panelists are enabled to fulsomely discuss shared and unique risks, challenges, and opportunities to advance equitable outcomes of supply chain management across Canada. Leveraging lessons learned from the opening panel, an emphasis will be placed on cross-sector collaboration engaging federal, provincial, and territorial levels of government as well as identifying opportunities to engage Indigenous perspectives and vulnerable populations’ voices.

3:40 – 4:00

Panelists:

• Dr. Kathleen MacMillan - Past Director and Professor, School of Nursing, Dalhousie University

• Jayson Myers - CEO, Next Generation Manufacturing Canada (NGen)

• Jitendra Prasad - Special Advisor, Alberta Health Services

• Dr. Anne Snowdon - Scientific Director & CEO, SCAN Health

Strategic Dialogue Session: Defining Milestones and Strategy for the Community of Practice [Breakout Session]

Participants will be placed in a smaller breakout group where their area of expertise and perspectives will strengthen the dialogue in defining the scope, strategy and outcomes of the workgroup collaboration. Each group will describe roles and resources required to advance workgroup priorities and co-design of solutions that support supply chain resilience, workforce sustainability, security and economic recovery. With a description of deliverables, participants can begin to sequentially map the milestones and identify anticipated challenges and risk mitigation strategies in achieving goals.

• ROOM 1: Workforce Sustainability + Digital Supply Chain

• ROOM 2: Leadership & Policy + Sourcing & Procurement

• ROOM 3: Supply Chain Security + Domestic Supplier Network

Closing Remarks

A summary of key takeaways from the breakout session will be shared and actionable next steps for the Community of Practice to achieve will be presented before concluding Dialogue Forum II.

Presenter:

Dr. Anne Snowdon - Scientific Director & CEO, SCAN Health

SPEAKERS

Rick Prinzen

Chief Supply Chain Officer and Vice-President, Donor Relations, Canadian Blood Services

Rick ensures that Canadian Blood Services consistently provides high-quality blood, plasma protein and stem cell products to customers at the right time and right cost. He is responsible for maintaining predictability and consistency in meeting customer needs, providing an outstanding experience for donors, standardizing collection, production, testing and logistics processes across the country, and ensuring productive, efficient operations. Rick joined Canadian Blood Services as the director of supply chain operations for South-Central Ontario in December 2013. In this role, he applied his expertise and leadership to launch several transformative initiatives to improve productivity in the region and accelerate our journey to becoming an outstanding manufacturer of biological products. Prior to joining Canadian Blood Services, Rick was a successful executive in the pharmaceutical industry leading local, national and global supply chain operations. Rick is an alumnus of Queen’s University, where he completed an undergraduate degree in metallurgical engineering, followed by a Master of Business Administration.

Vice President, Pharmaceutical Partnerships, Shoppers Drug Mart

Erica Dalia is the Vice President of Pharmaceutical Partnerships. In this role, she is responsible for the Pharmaceutical Partnerships Team that oversees the Sanis Health business unit, pharmaceutical trade relationships, and supply chain partnerships that focus on pharmacy supply chain optimization and the continued growth of the commercial pharmaceutical network at Shoppers. Erica has extensive experience in wholesale supply chain and pharmaceutical portfolio management. During her time at Shoppers Drug Mart, Erica has played a pivotal role in their National influenza and COVID-19 vaccine distribution model, the implementation of two-dimensional barcodes, and the increased growth of Sanis Health, the second largest pharmaceutical manufacturer in Canada. Prior to joining Shoppers Drug Mart in 2018, Erica held progressive roles with McKesson Canada, along with positions at Amgen. Erica serves on the GS1 Canada Healthcare Pharmacy Board and is also an active supporter of Go Further WOMEN at Shoppers Drug Mart. Erica is a graduate of McMaster University with a Bachelor of Life Science and holds a Master of Science in Pharmacoeconomics from the University of Florida.

Erica Dalia

Dimitris Polygenis

President, Pharmaceutical Solutions & Specialty Health, McKesson Canada

Dimitris Polygenis is President, Pharmaceutical Solutions and Specialty Health at McKesson Canada. In this role, he has executive operating responsibility for all Distribution & Supply Chain Operations, Retail & Hospital Sales, Manufacturer Partnerships, Specialty & Provider Services, McKesson’s Retail Banners, Strategic Sourcing and Procurement. Mr. Polygenis joined McKesson Canada in 2005, after the acquisition of Phase 4 Health, a specialty and manufacturer-facing services company he helped build and grow. This acquisition led to the creation of McKesson Specialty Health, offering a wide range of services to manufacturers. Under his leadership, the group expanded its services to become Canada’s largest specialtyservices provider and McKesson Canada’s fastest growing business unit. During his time with McKesson, he has led almost every business unit in the Canadian portfolio. A pharmacist by training, Mr. Polygenis is known as a strategic business leader committed to customer success, driving operational excellence, and building high performing teams. Prior to joining McKesson Canada, Mr. Polygenis served as a health care consultant to numerous industry stakeholders, including a position with the Ontario Round Table on Appropriate Prescribing (ORTAP) at the Institute for Clinical Evaluative Sciences in Ontario (ICES). He has held multiple teaching and board-appointments, including University of Toronto and University of British Columbia Pharmacy Programs, Neighbourhood Pharmacy Association of Canada (NPAC), Canadian Association for Pharmacy Distribution Management (CAPDM) and the Country Day School.

Jitendra Prasad

Special Advisor, Alberta Health Services

Jitendra Prasad (JP) is a Special Advisor to Alberta Health Services where he was formerly the Chief Program Officer of Contracting, Procurement & Supply Management. He is still actively involved in working on numerous initiatives related to furthering supply chain resiliency. JP has an undergraduate degree in Pharmacy and a master’s in business administration (MBA) from University of Alberta, Edmonton.

Dr. Kathleen MacMillan

Past Director and Professor, School of Nursing at Dalhousie University

Dr. Kathleen MacMillan is a graduate of the Toronto East General Hospital School of Nursing (diploma) and the University of Toronto (BSc, 1980; MA, 1983, MSc, 1992; PhD, 2005). Her professional experience includes nursing practice, administration, research, education and health policy. She has been recognized as a distinguished alumna of the Faculty of Nursing at the U of T and received a Centennial Achievement Award from the Canadian Nurses Association in 2008. In 2017, she was inducted as a Fellow in the American Academy of Nursing and in 2020, as a Fellow of the Canadian Academy of Nursing. Dr. MacMillan was the first Provincial Chief Nursing Officer for the Ontario Ministry of Health & Long-Term Care (1999-2001) and Executive Director, Office of Nursing Services for First Nations and Inuit Health Branch of Health Canada (2001-2004). Prior to her appointment to Dalhousie University, she was Dean, School of Health Sciences at Humber Institute of Technology & Advanced Learning in Toronto. Now retired, she holds adjunct appointments at the University of Prince Edward Island Faculty of Nursing and the School of Nursing and the Faculty of Graduate Studies at Dalhousie University, Halifax, Nova Scotia. Her research interests are in patient safety, nursing human resources, nursing history and interprofessional collaboration.

Jayson Myers

Chief Executive Officer, NGen – Next Generation Manufacturing Canada

Jayson Myers is the Chief Executive Officer of Next Generation Manufacturing Canada. NGen is the not-for-profit organization that leads Canada’s Global Innovation Cluster for Advanced Manufacturing. It is dedicated to building world-leading advanced manufacturing capabilities in Canada, for the benefit of Canadians. Jay is an award-winning business economist who specializes in industrial and technological change. Between 2007 and 2016, he served as President & CEO of Canadian Manufacturers & Exporters, Canada’s largest industry and trade association. He helped establish and co-chaired the Ontario Manufacturing Council, Great Lakes Manufacturing Council, and Canadian Industrial Roundtable on Skills. Jay has been widely recognized as one of the most influential economic policy advocates in Canada. He is an advisor to both private and public sector leaders, and has counselled Canadian prime ministers and premiers, as well as senior corporate executives and policymakers around the world. He is a member of the Advisory Board of the World Manufacturing Forum and a leading advocate on the world stage on behalf of advanced manufacturing in Canada. Jay has held a research fellowship at Nuffield College, Oxford and lectureships in political economy at Oxford and the University of Warwick.

Professor, Strategy and Entrepreneurship, Odette School of Business, University of Windsor

Scientific Director & CEO, SCAN Health

Chief Scientific Research Officer, HIMSS

Dr. Anne Snowdon is a Professor of Strategy and Entrepreneurship at the University of Windsor. Dr. Snowdon is leading a national Community of Practice and research program focused on the capacity of health supply chain to enable health system responses to the COVID-19 pandemic in seven Canadian provinces. This work builds on a well-established program of research focused on healthcare supply chain, and health system innovation to achieve sustainability, economic value and productivity by providing support for innovators and entrepreneurs to successfully bring their discoveries to the Canadian, U.S. and world markets. Currently, Dr. Snowdon is the Scientific Director and CEO for SCAN Health, Chief Scientific Research Officer for HIMSS, Vice Chair of the Board of the Directors for Alberta Innovates, and member of the Health Futures Council of Arizona State University. She is an Adjunct Faculty at the Department of Computer Science at the University of Windsor, the School of Nursing at Dalhousie University and the Centre for Innovative Medical Technology at the University of Southern Denmark. Dr. Snowdon has published more than 150 research articles, papers and cases, has received over $25 million in research funding, holds patents and has commercialized a highly successful booster seat product for children traveling in vehicles, and is a Fulbright Scholar. She holds a PhD in Nursing from the University of Michigan, MSc from McGill University, and BScN from Western University.

Dr. Anne Snowdon

EVENT PARTNERS

SCAN HEALTH GRATEFULLY ACKNOWLEDGES THE GENEROUS SUPPORT OF ITS STRATEGIC PARTNERS

GS1 Canada Event Strategic Partner

GS1 is a neutral, not-for-profit association that develops and maintains global standards for efficient business communication. GS1 standards improve the efficiency, safety, security, sustainability, and visibility of value chains across physical and digital channels in 25 sectors. GS1 Canada is a global leader in delivering the highest quality, perpetually updated bilingual product content, becoming the one true source of data excellence for Canadian industry.

Shoppers Drug Mart Event Strategic Partner

Shoppers Drug Mart is the leader in Canada's retail drug store marketplace and is the number one provider of pharmacy products and services. Shoppers Drug Mart is the leading pharmacy retailer with more than 1,300 pharmacist-owned locations across Canada. Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 60 years.

STAY CONNECTED

ABOUT SCAN HEALTH

SCAN Health is a non-profit organization created to accelerate knowledge translation and address key challenges and opportunities of high strategic importance for health systems in Canada and around the globe. SCAN Health is proudly hosted by the Odette School of Business at the University of Windsor, with Dr. Anne Snowdon as Scientific Director and CEO. In 2022, the Government of Canada, Social Sciences and Humanities Research Council (SSHRC) awarded SCAN Health almost $2.5 million over five years (2022-2027) to develop a Community of Practice to advance supply chain resilience, workforce sustainability and economic recovery in Canada’s post-pandemic future. With a team of 18 researchers, 40 partner organizations and citizen advocacy groups, we will build a Community of Practice that designs, validates, and scales collaborative supply chain solutions, practices and measurement tools to improve health system capacity to manage COVID-19 and respond to future pandemics.

VISION MISSION

To develop a Community of Practice to mobilize expert knowledge and research evidence to work with health systems to accelerate, scale and measure health system supply chain transformation.

PLATFORMS

To advance global capacity to adopt and scale best practices in healthcare supply chain to offer traceability of products and care processes from bench to bedside to patient outcomes.

SCAN Health is supported in part by funding from the Social Sciences and Humanities Research Council