W I L L A M E T T E VA L L E Y
C O N N E C T I N G .
E L E VAT I N G .
TOP PRODUCER
KAREN
ROUSH Re/Max Integrity
I N S P I R I N G .
MAKING A DIFFERENCE HANNAH FOUTS KELLER WILLIAMS CAPITAL CITY PREFERRED VENDOR SPOTLIGHT PILLAR TO POST EVENT RECAP WV REAL PRODUCERS SPRING EVENT THE BIG LEBOCCE
Cover Photo by: Pamela Hagedoorn of SilverDream Photography
AUGUST 2019
Inspire hope. Deliver dreams. Build prosperity. Put your trust in Academy Mortgage and myself, and I promise I will never have to ask for it again.
Your clients matter here Lisa McCormick
Senior Mortgage Loan Originator 503.928.8631 O. 503.931.2185 M. 280 Liberty St SE, Suite #100 | Salem, OR 97301 NMLS# 109599 Cherry Creek Mortgage Co., Inc. NMLS #3001. All rights reserved. Oregon License Number ML-4807.
2 • August 2019
Ben Nelson
NMLS ID# 1392905
Sales Manager, Producing Mobile (503) 910-9872 Office (503) 673-3618 ben.nelson@academymortgage.com Corp NMLS 3113 State Lic: OR # 1392905; WA # MLO-1392905
To Apply for Approval: www.benlends.com Communication: Availability 7 days a week from 7am-10pm, Weekly Status Updates to Borrowers and Brokers under Contract Delivery: Fast, Dependable Pre-Approval you can trust with the ability to close loan in 20 Days Service: We Strive for Every Homebuyer to understand and be confident about their mortgage options so they can have an enjoyable Home Purchase Experience www.realproducersmag.com • 3
M E E T T H E W I L L A M E T T E VA L L E Y REAL PRODUCERS TEAM
TABLE OF
CONTENTS 14
10
20
Real Producers Spring Event Recap
Top Producer: Karen Roush, Remax Integrity
26
Preferred Affiliate Spotlight: Pillar to Post
32
28
Industry Event
Sabrina Dikeman Publisher
Allison Blakely Client Relations
Pamela Hagedoorn Publisher’s Assistant / Photographer
Kathryn Davidson Photographer
Rick Osborn Writer
Katrina Albers Writer
Dana McCarty Writer
Jennifer White Writer
Ryan Murphy Videographer and Photography
David Giglio Skyline Video Videographer and Media
The Big LeBocce
Agents Give Back: Hannah Fouts, Keller William Capital City
If you are interested in contributing or nomination REALTORS® for certain stories, please email us at sabrina.dikeman@realproducersmag.com. DISCLAIMER: Any articles included in this publication and/or opinions expressed therein do not necessarily reflect the views of N2 Publishing but remain solely those of the author(s). The paid advertisements contained within the Real Producers magazine are not endorsed or recommended by N2 Publishing or the publisher. Therefore, neither N2 Publishing nor the publisher may be held liable or responsible for business practices of these companies. NOTE: When community events take place, photographers may be present to take photos for that event and they may be used in this publication.
Big banks pick their own products and rates. We act as your client's personal shopper.
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4 • August 2019
Quality Service
503-779-5906 Call for free estimates
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www.realproducersmag.com • 5
PREFERRED PARTNERS
This section has been created to give you easier access when searching for a trusted affiliate sponsor to use. Take a minute to familiarize yourself with the businesses sponsoring Willamette Valley Real Producers. These local businesses are proud to partner with you and make this magazine possible. Please support these businesses and thank them for supporting Willamette Valley Real Producers!
1031 EXCHANGE Beutler Exchange Group LLC (503) 748-1031 www.beutlerexchagegroup.com
HOUSE CLEANING SERVICES Azucena’s Cleaning (503) 779-5906 www.azucenacleaning.com
PHOTOGRAPHY/MULTIMEDIA SilverDream Photography (503) 507-5783 www.silverdreamphotography.com
APPLIANCE SALES & REPAIR Willamette Valley Appliance (503) 390-0161 https://www.willamettevalleyappliance.com
Maid to Perfection (541) 257-5373 www.maidtoperfectioncorvallis.com
Photos by Orion (503) 385-1435 www.photosbyorion.com
MARKETING, SOCIAL MEDIA, AND WEBSITES FOR REALTORS Business Boldly Tamara Collins(503) 269-2990 www.businessboldly.com
Marks in Time Photography (541) 905-1366 www.marksintimephotography.net
BASEMENT WATERPROOFING John’s Waterproofing Company (503) 419-0404 https://www.johnswaterproofing.com BUILDER/DEVELOPER Sabre Ridge Estates by Wind River Homes (503) 983-9188 www.sabreridgeestates.com CONTRACTOR Goff Construction (503) 559-8670 www.billgoffconstruction.com FRAMING AND ART GALLERY Elsinore Framing and Fine Art Gallery 444 Ferry St. SE, Salem, OR 97301 (503) 581-4642 www.elsinoregallery.com GARAGE DOORS AND REPAIRS Dave’s Garage Doors (503) 641-8987 www.davesgaragedoors.com HOME INSPECTION Inspections Unlimited Brandon Biehn (503) 931-6401 www.inspectionsunlimited.com HOME STAGING Creative Concepts (503) 881-0886 www.stagingoregon.com
6 • August 2019
MORTGAGE/HOME LOAN AND REFINANCE Academy Mortgage Ben Nelson (503) 910-9872 https://academymortgage.com/lo/ bennelson Cherry Creek Mortgage Lisa McCormick (503) 502-0336 www.cherrycreekmortgage.com/ profile/lisa-mccormick Land Mark Professionals Katy Canales (503) 581-8100 www.bestloanprogram.com Mortgage First Corporation (503) 588-3511 www.mortgagefirstcorp.com US Bank Home Mortgage Angie Stanley Team (503) 316-3700 https://mortgage.usbank.com /or/salem
PROPERTY MANAGEMENT/SALES Centurion Real Estate Management LLC 1365 Commercial St. SE, Salem, OR 97302 (503) 588-0940 www.c-rem.com ROOFING AND ROOF REPAIR Anytime Roofing (503) 446-0918 www.anytimeroofingllc.com SIGNS AND GRAPHICS 1 Day Signs (503) 371-1329 1010 Commercial St. SE, Salem, OR 97302 www.1-daysigns.com TITLE AND ESCROW Fidelity National Title Company 500 Liberty St. SE, Suite 200 Salem, OR 97301-3496 (503) 585-7219 www.fidelitytitleoregon.com VIDEO PRODUCTIONS AND WEBSITE DESIGN Skyline Video Productions (503) 979-2141 www.skylinevp.com
www.realproducersmag.com • 7
SilverDream Photography Portraits Headshots Weddings High school senior Equestrian Events Pamela Hagedoorn 503-507-5783 www.Silverdreamphotography.com
CALENDAR OF
EVENTS MVAR-NAR Code of Ethics/Business Ethics Thursday, August 1, 2019 9:00am-11:30am Scottish Rite Center
Up to 45% of the air you breathe comes from your basement or crawlspace.
(503) 930-1047 www.polkcountyoregon realestate.com
Mid Valley Association of REALTORS® 2794 12th Pl. SE Salem, OR 97302 (503) 540-0081 www.salemrealtors.com
Call today for your free inspection. North Willamette Association of REALTORS® 2794 12th Pl. SE Salem, OR 97302 (503) 540-0081 www.nwarrealtors.org
Polk County Association of REALTORS® 8 • August 2019
WAOR Topic: TBA Tuesday, August 20, 2019 8:30 AM – 10:30 AM Adair Village Corvallis
A S S O C I AT I O N D I R E C T O R Y
Oregon Association of REALTORS® 2110 Mission St. SE #230 Salem, OR 97302 (503) 362-3645 www.oregonrealtors.org
The health of your family matters.
New REALTOR® Orientation Tuesday, August 6, 2019 2:00pm-3:00pm MVAR Office, 2794 12th Street SE Salem, OR 97302 Orientation covers benefits, resources, terminology and proper REALTOR® advertising. Any REALTOR® members who wish to attend are welcome.
Willamette Association of REALTORS® 645 Waverly Dr. SE Ste. 212 Albany, OR 97322 (541) 924-9267 www.waor.org
Willamette Valley Multiple Listing Service (WVMLS) 3421 25th St SE, Salem, OR 97302 (503) 399-8657 wvmls.com
This is home. It’s a place called reputation.
Whether your clients are buying or selling, a Pillar To Post home inspection will give them peace of mind about the home’s condition. Choose from our exclusive Home Inspection Packages. • Report printed on-site • E&O insured • Convenient scheduling
Request an inspection today! Marie Baker & Derek Renz 503-856-8775
derek.renz@pillartopost.com pillartopost.com/derekrenz CCB#: 222048
Regional Multiple Listing Service (RMLS) 4035 12th Street Cut-Off SE, Salem, OR (503) 587-8810 www.rmls.com
Serving Marion & Polk Counties Each office is independently owned and operated.
www.realproducersmag.com • 9
Karen grew up in Salem, the youngest of eight children. She remembers her childhood days at skateland, and riding horses and dirt bikes on Kuebler Blvd before it was the Blvd it is today. She loves that Salem has gone from old-fangled to hip and progressive with it’s blossoming downtown and ever progressing waterfront, full of flavor and things to do. Not only is Karen a top real estate broker and coach to many of the state & nations top competing track stars, she’s also a mother and grandmother. Her Daughter and two young grandchildren are the light of her life and she absolutely adores them. They live locally and she feels so very blessed with the ability to spend lots of time together with them playing and watching her family grow!
TENACIOUS (NOUN): Persistent in maintaining, adhering to, or seeking something valued or desired.
top producer Written by Dana McCarty, Photos by Pamela Hagendoorn, SilverDream Photography
KAREN
ROUSH 10 • August 2019
What one word describes you? Tenacious - There is a deep, meaningful purpose behind the one word that Karen describes herself as, “Tenacious.” For everything good or bad she has been through, she has truly been tenacious. Failing to be crushed by the adverse situations, tragic events, and daunting challenges thrown her way, Karen kept getting up, like the high-energy, high-achiever she has become. Karen describes herself as type A, knows what she wants, “if there’s a will there’s a way,” quirky, fun person. Karen’s a ball of energy with heels on fire…… Karen says, “At RE/MAX Integrity, they look at me and think there’s a crazy lady in the office. But I’m also a total goofball—I love my clients and the people I work with. I like to have fun with this business.”
Why Real Estate? She feels becoming a REALTOR® was a very natural progression for her. Prior to getting into real estate she ran a large local family owned and operated manufactured home business for 20+ years. During that time she had the opportunity to see and be a part of every aspect of the home buying process. She feels becoming a REALTOR® was a very natural progression for her. Although she doesn’t have to design walls, create plot plans, or coordinate contractors anymore, she has her hands busy doing other things and giving her buyers and sellers the focus they deserve. Because of Karen’s experience she understands what it takes to develop a project from the ground up. I have been using many of the same processes & systems since I started in the housing industry in 1993. This helps me to stay focused and on track. It also helps me to educate and guide my clients. Through the hurdles of a real estate transaction. “I help coach them through the buying & selling process”.
Why Re/Max Integrity? Karen says she loves RE/MAX Integrity. The reason she chose RE/MAX Integrity was because they are focused on the success of their agents. RE/ MAX Integrity provides their agents the tools and resources to build their brand and image. Karen feels RE/MAX Integrity is a progressive company focused on customer service & they are committed to the success of their agents and their image, allowing Karen to focus more on her name and label, Roush Realty Group. Successes After only 5 years in the real estate business, Karen is one of the Willamette Valley’s Top Producers. She has hustle, passion, drive & determination and says she’s very competitive with herself. On her first day in the business as a Realtor, Karen asked her principal broker for the top records set during the height of the market. Her goal wasn’t to reach them, but to exceed them. Not only did Karen beat those records, but she claimed rookie of the year her first year, and then she has continued to break sales records, every year since. As a single agent with just one assistant, Karen has led the numbers at RE/ MAX Integrity for cumulative 2019 volume. How? Karen says that, “failure is not an option.” Karen is always pushing herself to excel. Ever hungry to do better, she drives for both personal and professional growth. “Dream, Believe, Succeed.” This has been Karen Roush’s moto since the early 1990’s. If you can dream it, and believe it, you can succeed. A true go getter, Karen handles every aspect of her business with that motto in mind. With one assistant, she runs the vast majority of her business on her own, and has more than succeeded in keeping things streamlined and simple. Karen’s goals for the future of her business are to continue building and developing her brand. Eventually, Karen will seek members to join
www.realproducersmag.com • 11
well-versed with lending/mortgages programs that could help her clients find the right fit in a lender and/or program. Karen makes it a priority to stay on top of market trends, shifts, and what is happening with mortgage rates. She has a strong understanding of the different mortgage programs and products available in the market, which in turn allows her to educate her clients and help them save more money and time.
her team, that are, like her, dedicated go-getters with the same passion for service and the industry. Sharing Wisdom Karen says she loves that other agents feel comfortable in walking through her door for insight and advice. Just as she looks to others for their wisdom, Karen has discovered that through her successful years in the industry that the teaching of other agents goes hand- in-hand with her continuous acquisition of knowledge of the business. She realized that you need to know the business inside-out in order to teach it, but as she shared her own insights, she’s learned even more. Karen’s constant hunger for information and improvement has driven her closer to her passion for both residential and commercial real estate. “I love seeing others succeed & being a part of helping them get there fuels my soul.” Karen says the coach in her wants to see others succeed and achieve the same levels of success that she’s had! Giving others the tools to succeed makes her the happiest. “There’s nothing I love more than helping people reach their goals!” Karen has always based her business on referrals & repeat business of highly satisfied clients. “My long time mentor Ken Bentz, always used to tell me, “Love people & use money instead of loving money and using people.” This always stuck with me. If I’m doing my job right I will always have plenty of business because my clients respect me and are eager and happy to refer me to their friends and family.” Interests Beyond her family, real estate and 12 • August 2019
coaching, Karen is passionate about the Pacific NW. From trips to central Oregon, the coast, the Gorge, and Portland. Oregon has so much to offer from nature to nightlife, and she loves it all. Karen is all about getting outside, exploring and simply enjoying life. Passions Karen is a huge advocate for suicide prevention and mental health awareness. This topic hit home in 2014 when her brother took his own life. “It was a shock to everyone. He was the most loving, kind, happy & successful person I knew. He was a pillar of strength for our whole family. How could this happen & how could I not have seen it. He was my best friend & mentor in life & business. At that moment I promised myself I would not let my brother die in vain. I promised to fight everyday to be strong for myself & those around me. I will always make time to be there & listen to someone in need. Everyday is a gift & an opportunity to be kind, loving & supportive of those around me and remind them that I am here if they need a friend
or shoulder to cry on. I try to remember that I don’t know what’s going on in someone’s life so it’s best to be kind and not be so quick to judge. The fact is, speaking about suicide is such a stigma. Many have dealt with depression at some point in their lives, but there are many people who deal with it on a daily basis and are very good at covering it up.” From the awful to the amazing, Karen has endured and come back stronger each time. “Despite the loss of my brother, juggling and caring for my mother who has been battling cancer, chemo & radiation treatment along with the onset of dementia, I’m fortunate to have a career that allows me the opportunity to take the time that is needed to care for her. The flexibility of this career also allowed me to be a part of the birth of two amazing grandchildren & so much more”. Looking back on her brother’s death, Karen believes that the terrible experience opened her eyes, in a way. “The devastation of that put me in a place where I can empathize and connect with people in a way that I was never able to before.” Activities Coaching track & field is a passion for Karen and is one of the many ways she gets to give back to the community! She’s been coaching our local youth all over the state of Oregon for approximately 22 years! Over the years, Karen has been a high school coach, founded & managed a track club for youth
masters that wanted to compete nationally. She loves it and says, “for me, it’s an opportunity to step away from my business and focus 100% on my athletes.” One of the things she can’t get enough of is seeing her athletes succeed! “I love being a coach because I have the opportunity to encourage young people to stretch & reach for their goals & dreams. As coaches we have a huge impact on our athletes and what we say matters. Knowing that I had a positive impact on the development of someone is why I coach.” “I am a coach because of the athletes and the passion I have for the sport itself. There is no other feeling quite like helping young athletes further develop their natural talent, persistence, determination, discipline, dedication, resiliency, work ethic, heart, leadership skills, connection with, and respect for others, not only in competition, but in life! As a coach I am preparing young athletes for their future not just the next competition.” Karen currently coaches at two local schools, Regis High and Crosshill Christian. In the spirit of keeping up with the age of technology she’s also completed online coaching for those who need it! She has a big heart and, although she’s got a full plate running her business, she says she has a hard time saying no to the amazing athletes who reach out to ask for her help & coaching. Knowing that she has made an impact in the lives of her students, it has made her efforts more than worth the investment of time, and dedication.
“Hey coach Karen, just wanted to drop you a line and thank you for the coaching in high school. I ended up snagging my dream job at Portland Fire. The work ethic and physical conditioning you taught me really has put me in a great place, and has really helped me thrive. I’m going for the physical agility test time record for the department, we’ll see how that goes. Just wanted to say thanks for being a good teacher/coach for me. I think everything I learned from you was instrumental in getting me where I am now.” -Will Comerford Community Impact Supporting her community Karen contributes a part of every closed transaction to the Integrity Foundation. In 2018 Karen was the top Donating agent for our local RE/MAX Integrity office. She also financially contributes to the Liberty House throughout the year. Having the ability to give back is a blessing. “I love being a part of something much bigger than myself. I am fortunate that I have the resources to be able to give back make a difference.”
Building strong bonds with highly skilled lenders is of the utmost importance. She only chooses to do business with those lenders that are willing to go the extra mile and who have the same commitment to customer service and satisfaction as she does. Favorite part of being a REALTOR® Her favorite part of the industry has changed over the years. First, it was about personal accomplishments. Which then morphed, into becoming a servant to others. Currently, it’s the privilege of giving others the opportunity to be a part of her vision and future legacy. Her business philosophy is simple; have fun, be honest, love people, listen to my clients and help them achieve their dreams. “I’m good at what I do because I am passionate about real estate, I absolutely love what I do. I don’t consider it a job, to me it’s a lifestyle and an extension of who I am.” Tenacious may be Karen’s 1# description, but gratefulness is the second most significant trait Karen displays in her life. “I’ve been dealt a lot of blows,” she explained. “But I’ve had a lot of wonderful things happen to me in my life. Too many to even cover. I am truly blessed!”
Industry area of focus Karen prides herself at being very www.realproducersmag.com • 13
willamette valley real producers spring recap
Casino games, wine tasting, door prizes, live music, food, friends!
WE ALL HAD A BLAST!
14 • August 2019
www.realproducersmag.com • 15
CUSTOM KITCHEN SALES Willamette Valley Appliance Sales & Service
All Major Appliance Brands! Refrigerators | Freezers | Ranges & Cook-tops | Washers & Dryers | Dishwashers | Microwaves & More! (503)390-0161 4101 River Rd N | Keizer, OR 97303 Factory Authorized Sales & Service 16 • August 2019
SELL FASTER. SELL FOR MORE. Creative Concepts Home Staging & Contracting stagingoregon@gmail.com - (503) 881-0886 Professional Home Staging - Reliable Contractor Services Beautiful Results!
www.realproducersmag.com • 17
question of the month... RICHARD KANSKY (GREEN ACRES) - Scent of
SUSAN DUNFEE - Newsies, 7 Brides for 7 Broth-
What’s Your Favorite
a Woman. Could live your whole based on this movie if you really watch every scene.
ers, Harvey Girls...I love musicals!
Movie(s) of All Time?
RYAN STECKLY (HOMESMART REALTY GROUP) - Baby Driver!!!
ZACK DUNCAN - Pulp Fiction because it was
SHERRI WILCOX (HOMESMART REALTY GROUP) - Dances with Wolves. Not sure why
SHELLY SAMSON (REMAX INTEGRITY) - Negotiator- That man would go to the end of the earth for his family.
– GI Jane, probably because I’d love to kick ass like Demi Moore did in the movie.
CATHERINE ULREY (KELLER WILLIAMS) -
amazing and so was the soundtrack
Gone with the Wind!
CATHIE VELASCO (ORPM) - Love so many! 50 First Dates, Rudy, Whale Rider, Terms of Endearment, The Sandlot and so on.
ARRON MEMMOTT - Tombstone, Hacksaw
Ridge, Gladiator and Heaven is Real
JON ABBOTT (JLS SALEM) - Shawshank, Good CHRIS ANTRIM (LAWYERS TITLE) - Pulp Fiction
and Princess Bride
Will Hunting, The Godfather... Karisa Patton The greatest game ever played.
KATHRYN COCHRAN (HOMESMART REALTY GROUP) - Waitress. Just love all the characDON MCPHERSON II - Apocalypse Now
ters, the ending is so freaking awesome. Legally Blonde, because it’s awesome!
KOLI CUTLER (KELLER WILLIAMS) - 1988 AcadeHECTOR L GARCIA (JLS SALEM) - The Blues
Brothers
my Award Winner Cinema Paradiso , for its slice of life true depiction of 1940’s Southern Italy, and its character study of two men coming of age in different generations, while capturing the true essence and impact of the early film making of the era.
KARISA PATTON (GYSIN REALTY GROUP, LLC)
The Greatest Game Ever Played
LISA MCCORMICK (CHERRY CREEK MORTGAGE) - New Years Eve
YVONNE MESSMER (JLS SALEM) - Wayne’s
World
MIA WHITE (HOMESMART REALTY GROUP) -
300, Lord of the Rings, or The Sound of Music (can’t choose)
18 • August 2019
www.realproducersmag.com • 19
preferred vendor spotlight Written by: Jennifer White. Photos by Pamela Hagedoorn, SilverDream Photography
Marie started working for Pillar to Post when she was pregnant with her son. She worked with Scott Saari, who was the owner of the Oregon location. Marie says, “I’ve known Scott’s family since I was 13. We worked well together.” In 2018 he wanted to move to Montana and decided to sell the business.
PILLAR TO POST HOME INSPECTIONS This month we get to introduce you to Pillar To Post Home Inspectors. Owners, Derek Renz and Marie Baker make a fantastic team who makes their clients first priority.
THE POWER PARTNERSHIP
DEREK RENZ & MARIE BAKER 20 • August 2019
Derek grew up in the Washington and Oregon areas. He met his wife Alexis after they got out of high school and they have three children, Ellie (7), Reese (5), Grayson (4). He was a contractor for four years until he discovered he had tendinitis which as you can imagine made that line of work difficult. Since he knew a lot about houses, it made sense for him to get into the home inspection business. Marie was born in Southern California, but grew up in Montana where she still lives with her husband, Mark and their two kids, Russell (11), and Gwen (8). Their kids participate in competitive gymnastics so they keep them busy.
At the time, Derek had been an inspector for the company for a year and a half. Marie says, “One day, I was on the phone with Derek and we were talking about the sale. I was hoping they can find a good buyer to take over the company. Turns out Derek was thinking about purchasing it but didn’t want to do it alone so he was looking for a partner.” She didn’t think too much about it at the time until she was talking to her husband, who thought it would be a great idea to partner with Derek. The conversation sparked her interest and even though she hadn’t yet met Derek in person, Scott only had great things to say about him and thought they would make a great team. “I called Derek to see if he’d be interested and he didn’t hesitate at the idea.” They received amazing support from their families and clients and took over the franchise on August 1, 2018. “We have been truly blessed, and we are both very proud of what we’ve accomplished,” Marie says. “Scott set a great foundation, and we wanted to continue that amazing customer service.” During the transition, they were able to keep all of their existing clients along with gaining new clients. She credits Derek for his incredible work ethic. Their passion about the company is very inspiring. They truly love what they do. Marie says, “We make such a great team. Our families work well together. I’m in the office while he’s out in the field.” She handles all the administration, customer service, scheduling, marketing, ect., while Derek is out doing the inspections. Even their spouses get involved with the business. She is so thankful for her husband who stepped up to the plate and took care of things around the home while they were transitioning and he has continued to help. “He’s even answered the phone for me so I could get
www.realproducersmag.com • 21
away on a girls trip, or when we’re away for conference.” She added, “Derek’s wife is the rock behind our business. She’s smart and knows how to get things done. We just click well together and think a lot alike. Both of us come from law enforcement families so we have a lot in common. We’re like one big family.” When it comes to the business, they may be an international franchise (head office is based in Canada), but they want everyone to know it’s the Derek and Marie team. When you use Pillar to Post, you get a great professional team with integrity and great customer service. They get involved with the community in a variety of ways. They’ve sponsored events, made donations for families struggling financially, offer veterans and first responders discounts and more. They keep up with the latest technology and do continued education every year. Their inspectors undergo rigorous training and adhere to official, and proven, procedural guidelines. They have infrared camera’s and recently purchased a drone they hope to use in the near future. Once it’s set up, they will be able to use it when they come across a situation where there is no way to get up on the roof because it’s to steep or dangerous, they can use the drone to inspect the roof. They give their clients peace of mind when they purchase a home. It’s the most expensive investment a person makes so you want to be certain before you buy it. Your house is your castle. It’s your home so you should feel safe, relaxed, and at peace. If someone has concerns about the condition of a home before they buy, then it’s probably not the house for them. Marie says, “Our philosophy, is for our clients to know they are our first priority. We don’t want to be deal killers, but want our clients and REALTORS® to be given as much 22 • August 2019
Preferred Vendor Spotlight
Our philosophy, is for our clients to know they are our first priority. We don’t want to be deal killers, but want our clients and REALTORS® to be given as much information as possible about the home so they can make an educated decision.
www.realproducersmag.com • 23
information as possible about the home so they can make an educated decision.” Some may assume they don’t need inspections on new homes. Marie says, “You’d be surprised how often we find something in a new home that hasn’t been done or needs corrected.” On one new home inspection, they discovered there was no installation in the attic. It wasn’t on purpose, just one of those things they thought was done, but it wasn’t. They’ve also found bathroom vents that didn’t go out through the roof. It’s always important to get inspections before you buy. Whether you’re buying or selling, an inspection is a critical step. With Pillar To Post, you can rest assured your inspector will be qualified, professional and trustworthy. Derek and his team have the knowledge and go over everything with a fine tooth comb. They offer same day service, and their clients get the report at time of inspection. Marie adds, “We go over the inspection with client and want both the clients and REALTORS® to feel com-
24 • August 2019
fortable attending the inspection. We want them to know they can ask questions and feel relaxed about the process.” Their team values relationships. They want agents to know their priority is to make everyone look good at end of a transaction. “Depending on the size, we spend 2 to 2 1/2 hours in the home with the client and REALTOR® so we’ve built amazing relationships with them.” When agents talk to their clients, they have to offer options of who they can use. Marie says, “We are always grateful to the agents whom we have worked with for years. It’s important our clients know they can trust us.”
MAID TO PERFECTION Giving your life back one hour at a time
Move-in, Move-out 1 Time Cleanings for Listings Weekly & Bi-Weekly Services Tailored Services
BILL GOFF CONSTRUCTION OI L TANK REMOVA L • LOCAT IN G • T EST IN G S OI L REMEDI ATI ON • A BA N D ON M EN T • CLEA N UP
It’s more than a home inspection. It’s about finding your home. Contact info: Derek Renz and Marie Baker, Owners Pillar to Post Home Inspectors www.derekrenz.pillartopost.com 503-856-8775
EFFICIENT OIL TANK DECOMMISSIONING
info@maidtoperfectioncorvallis.com
Turn to Bill Goff Construction for all your environmental consultation needs. Count on our licensed, bonded, and insured business for your environmental consultation.
Licensed, Bonded, Insured Your Professional House Cleaning Service
503-559-8670 BillGof fConstruction.com • CCB #52834
Schedule a FREE Estimate Today!
541-257-5373
www.realproducersmag.com • 25
Escalation Clauses
& REALTOR Ethics ®
A candid conversation with Zach Fischer reported by Katrina Albers Multiple Offers industry expert Written by Katrina Albers with the consult of Zac Fischer, John L. Scott, West Salem
In the current market buyers are more limited in entry level home prices, but this is not the case in all price ranges, nor will the current market remain where it is. Many economists predict a recession within the next few years and Zach agrees, referencing the inverted yield curve, which has always been an indicator of an approaching recession. The inverted yield curve happens when younger treasury bonds yield more interest than older ones, which is currently the trend economists are seeing. Despite an oncoming recession, Zach believes there will not be another housing crisis and seeing changes between a seller’s market and buyer’s market is normal. Real Estate has proven over time to be the best and most stable investment a person can make. Zach states that as Realtors®, “it is our ethical responsibility to facilitate and be consultants and educators for our clients so that they can make the best decisions for themselves.” The association would benefit as a whole with a standard OREF escalation clause form to give direction, regulations and contingency timelines. At this time, Realtors® are burdened with creating their own escalation clause forms and to keep their integrity and ethics in check. The Real Estate market is ever shifting, communication and education will always be the most important element on either side of a transaction.
• Managing Realtors® and owners should try and set a standard of practice for these cases. For example, Realtors® at John L. Scott – Salem West will not accept escalation clauses on a listing unless their sellers insist. If the seller does insist, the Realtor® takes on the responsibility of educating the seller. • While buyer’s letters can be beneficial, some objections may arise because a seller could discriminate against a protected group under the Fair Housing Act. Be sure to educate sellers about buyer’s letters and discrimination. • Keep open lines of communication between selling and listing agents. As Realtors®, this is one aspect we can control. Transparency will make the transaction move with much more ease. • Encourage your clients to use local industry professionals. Having a local Realtor® or loan officer can improve communication and reliability. When we know and trust who we are working with, the transaction is naturally smoother. There is such a thing as “the speed of trust”.
• Do a comparative market analysis to ensure your buyer’s offer will appraise. Just because a buyer is willing to pay doesn’t mean they’re guaranteed financing for their offer. • Make sure you know your office’s policy for multiple offer situations. • Communicate with the sellers about disclosing multiple offers if they arise. Is it “fair and honest” if all potential buyers are not aware of other offers being submitted? Ultimately, it is the seller’s choice to disclose this. If the seller chooses not to disclose, it could put the listing agent in an awkward situation. • Educate potential buyers about escalation clauses and what they entail. Furthermore, discuss whether or not they would be willing to share their own offer if they expect to be privy to other’s. Here are a few things to keep in mind when dealing with multiple offers and escalation clauses: Zach Fischer, Principal Broker with John L. Scott Salem West states that communication between realtors® and their clients is key to having a success-
ful and ethical transaction. It is up to the Realtors® to keep their clients educated and informed during all aspects of the transaction. In a multiple offer situation, many times potential buyers will use an escalation clause in order to strengthen their offer. The greatest problem with escalation clauses is that the State of Oregon does not provide a standard form in their OREF library to regulate these scenarios, therefore; there isn’t a standard to follow. This can pose the question on whether fair and honest dealings are being practiced. In today’s real estate market, it’s not unusual to come across a multiple offer situation on a listed property. Entry-level homes are especially likely to receive more than one offer, which can increase the sales price past what a first time home buyer can afford. This can be discouraging as these buyers may be pushed to their maximum financing limits and have to forfeit repairs or contingencies in order to have a stronger offer. On the other side, agents are able to capitalize on getting top dollar and negotiate fewer contingencies and possibly be able to sell a property in “as is” condition. Additionally, sellers can have more options in determining the type of financing being used. Multiple offers create a competitive marketplace and whether on the seller or buyer side, Realtor® ethics can be challenged.
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HAN NA H FOUTS
Ha n nah a ims to give su p p o r t bac k . . .
making a difference
Keizer native, Hannah Fouts with Keller Williams Capital City, has a passion for helping children in her community and she continues to pursue more ways to do just that. Her career as a real estate agent has given her the opportunity to help families get into homes, especially first-time home buyers, which she finds to be one of the most rewarding aspects. Though first-time home buyers can often take more time and work, she says that she enjoys being able to guide people through the process and educate them to be able to make the best decision for themselves.
Hannah has been a REALTOR® for a little over four years and has built a successful career for herself. In 2015 she won the Rookie of the Year award from HomeSmart Realty Group and each year she continues to grow. In 2018 she closed 38 transactions on her own, totaling 10.3 million dollars in sales. She states she loves being a realtor for many reasons but especially the flexibility it affords her to provide for her two daughters while being present and active in their lives. Her girls are absolutely her biggest motivation but she also loves having the ability to volunteer and invest in the community.
Hannah revealed that her big life goal is to someday open and run an orphanage. When she was a young teen she went on a mission trip that sparked her love for helping kids. “It only takes one person to love a kid,” Hannah stated with a smile, “and that could change the kid’s life.” Her desire to help children is more than just words, she actively works in the community to show support for local families and children. Over the years Hannah has been involved in many organizations such as event planning and fundraising for
Article by Katrina Albers. Photography by Pamela Hagedoorn of SilverDream Photography
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the Hope Pregnancy Clinic, mentoring 5th graders at Kennedy Elementary and volunteering in her own children’s classrooms. One of the biggest organizations and events that she has been a part of was Family Building Block’s recent Uncorked Revelry event. This event took place on Friday May 17th and was organized by Family Building Block’s Young Leaders Council (YLC). Hannah has been a part of YLC for the past nine months and from the very beginning has been heavily involved in the creation and success of this innovative event. Family Building Blocks has put on their annual Uncorked event for the past 13 years. This event includes high dollar auction items where attendees easily spend thousands of dollars. The YLC was tasked with creating a similar event that appealed to a younger crowd that was still eager to participate but may have more limited funds. Uncorked Revelry took place the evening before the regular Uncorked event. It was marketed through word of mouth and social media and included auction items such as spa packages, wine packages, Trailblazer and Timbers tickets as well as trips to Sunriver and Italy. There was dancing, a photo booth and drinks that were donated by local wineries and breweries. The event was a huge success and they were able to raise over $450,000 over the whole weekend to benefit Family Building Blocks. Hannah loves working with Family Building Blocks because she believes so strongly in their method of stopping the abuse cycle in families. Her own past experiences have given her an appreciation for her life that could have taken a much different direction if not for her faith and the support from others. She aims to give that support back to local children by working to prevent trauma in their lives. She is currently working with YLC on the Gala of Trees event that takes place in December while also brainstorming future events that will be similar to and hopefully just as successful as Uncorked Revelry.
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