Discover Loc8 Lite The app that offers a new approach to field service
@loc8com
David Hodges, Founder & Managing Director, Loc8 With over 25 years of experience in the technology and software industry David’s greatest focus is on innovation and technology that benefits field service, process management, customer service and automation. Since creating Loc8 in 2011, David and his team have worked hard to create the app that understands service businesses requirements and helps them to run their daily operations smoothly.
What if small Service business owners could take full control and streamline their operations from their mobile? Saving time, reducing costs, erasing paperwork and harmonising communication between team members and clients is what software provider Loc8 proposes by introducing its brand-new edition; Lite. Specifically designed for small Service businesses, Lite is the new solution that tradies, contractor and any service providers will swear by!
L
ite allows service businesses to be in sync with the modern era After many years working with large enterprise / global companies and gaining an understanding of the challenges small service providers face in today’s market, it became
clear to me that service businesses, large and small needed better tools to help them improve customer service, organise their job and invoicing process and manage their field teams. Our team started the journey to build a platform that was simple and easy to deploy, could grow with our customers as they
grew and continued to meet the expectations and demands from big business and the global customers we began working within 2011. I describe the release of our Loc8 Lite edition as the end of the start of this journey. The adoption of technology in the service industry can be enormously beneficial to businesses, regardless of their size, improving process, automation, communication, visibility, and reporting. However, we learnt early on that the implementation of software platforms and new technologies can only be successful when they are deployed and configured based on well-defined process and policy. My advice to business owners looking for service management platforms is to begin writing down your processes and ensuring your team understands them. From there the selection of the right platform becomes obvious. We try to build technology that is intuitive and easy to understand, is consistent and reliable, meets the security and operational requirements our customers
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