Remote working is here to stay - what’s your strategy? James Kilford of Senta explores the different strategies accountants have employed to manage remote and flexible working.
@sentaHQ
James Kilford, Founder, Senta James is one of the founders at Senta and drives the company vision and product design. He is a techie by trade, not an accountant, but knows just how valuable a good accountant can be. James is chief advocate for Senta clients - he is always talking to practitioners, finding out where they are going, what they need and how Senta can do things better.
The pandemic has created disruption even for firms who had experience, policies and workflows in place that enabled remote working. In this article, James Kilford explores how technology can support your team to deliver great service and manage all that life throws at them.
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emote working is here to stay
Buffer’s new ‘State of Remote Work’ survey found 97.6% of those asked would like to work remotely - at least some of the time - for the rest of their career. Some 41% said that ‘collaboration and communication’ was the thing that had changed most about how they worked, since working remotely. Putting a long-term and sustainable strategy into place for your practice in terms of tech infrastructure, client service and team management/ communication is therefore critical. You may have been operating with remote working or with a hybrid approach for the last year. So what has been learned by accountancy practices during this time?
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Cloud is key Firstly, and key, is working in the cloud. Using an online platform to manage workflow and processes, while capturing and disseminating client information, has made the past 12 months manageable for firms.
“Without it, we wouldn’t know where we were,” Sarah says. She can use the system to track workflow several times a day – a vital tool when walking around the office to catch up with the team is not possible. It’s a statement borne out
Tailored Accountancy MD Sarah Taylor says that using Senta for task
management has been critical in operating in a purely remote working environment.
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