Critical thinking model 1

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Architects LLC P30028 18006602 Yen Ju HO

CriticalThinkingModel ValueProposition Profile Client Services WorkForce Relationship WorkProcess Assets Profitability/Satisfaction Bibliography Linkedin Content LucidchartHyperLink: https://wwwlucidchartcom/invitations/accept/93469524a1dd498db6a77a60e15ed318 LinkedinProfile: wwwlinkedincom/in/yenjuho89b12b134

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L01+L03+L07 Prof abi ty & Sat s action

Profitability/ Satisfaction L 04+L 06 ASSETS Tang b e In ang b e Wok r e O e n ondon Sa o ay eq pmen Des n S wae Cop rgh Sp cased Knowedg Mu p S s Newok Po v C sh ow Cha ee membeshpvad RBAARB Lab e n uance a up dae nHOKAN weo e an be nd na gb asses The ud s caed n hem u ua andca a c o Lond n w hw hc nvenen ans o a onsy ems Ou o a onw hn he y s he en a bus ess ndcea ve ndus henc HOKANhas onne onsw henewoko vau bepe pe acos ds pnes has nk oane ensvenewoko coaboa nex e s Empoy esha easp casedach cua nowedge owng e eammembes ocommun ae hough hs oe ve ack r und Moe ve ocon de he r gn nves woudno ay ng n e UK a houghweae r e ace o a e neac o ace me avaabe W bcomaso ows24hous v o con uc onpoce sons e Web am& Lve ns e Fnanc a Management Sa is ac on Po ent a Frus at on Budgetng Fnanca Forecastng Tmeshee Managemen Conssen cen eedback Reguarmee ngand nerna evew Membesae consdeedequa Mon orng success Pocyreom Fuctuaed Exchange ae Lacko baance n proect euns Mscommunca on S ong ea onshpsw h con acos VALUE L01+L02

M nagee peca onsandnee s Compeen and uppo vec mmun a o s Shaedvewsa dmuua ageem ns Poe son and uhen con u a ve ev e Ta spaen yand neg RBA&ARBpac cem nageme andc deso ondu a heed o h ughou KEY APPROACHES PERSONAL TRANSPARENCY& INTEGRTY COLLABORATIVE REFLECTVES

HOKAN LEARNINGOUTCOME L01MacoMcobusnessp ncpe and s hema busnessmode L02Foma rea onshpw h hecen and sakehodes L03Fnanca p ncpeand o conro L04Ar h ecura Poessona Du esand Responsb es L05Concepso con ac ha govenrea ons L06Wor a a eamw hproes onasm owadsso ey cent othe sakehodes L07Appop aecon ac and ormso apponmen oesandre pon b y CriticalThinkingModel P30028MPL Connectonsbeween C tca ThnkngAeas Demons atesaeaso addedvauew hn he busnessmode WORK PROCESS L01+L02 +L06 L05 +L07 RELATION SHIP L02+L06 WORK FORCE L01 +L02 +L04 SERVICES L01+L06 PROFILE L02+L04 +L07 CLIENT Ho s c u des gn package and r ch exper ence In egr ty serv ce and good repu at on Sustanab eand es ent des gn as an ethos Mu t d sc p ne expe se Econom c eas b i y o des gn p oposals Globa eg ona and Feng Shu know edgebase Globa ne work o ndustry based c ien s & co eagues Sta fs havesk l o mu anguage Global ssue Nat ona Issue Urban sa on Land shor age n the cen a of c es Readap ed or egenera e he ex s ing bu dings Overseainvestors n eres ed n he p ope y market in s gn f can c t es n Eng and Brex t br ngs unce an y As an peop ecou d be he b ggest forceo nves o Spec al s n Regenera on Des gn and Deveopmen New C ent C mateChange Inc eas ng vo ce on sustanab e deveopmen Mo epeop ewan o Improve he ene gy e f c ency of bu d ngs New Se vice VALUE L01+L02 Vson Tansom hes eandceae pa espeope ove En chpeopes vesby poducngvsuay ch u anabeandqua yspaces Reducecabonemsson enhanceworkpocess Sa sy hecensandconro hebudge LmtedLab yCompany Lm ab yo member Empo ee nvovemen hrough shaescheme Geaerpoec on o he asseso hemember more e bemanagement s ucure Taxadvanage 12Sa s Based nLondon PROFLE L01+L06 Ad enure SFP A T Roe Epoer S aegy Consan mp ovemen 16Persona esPro e Weakn ss Fece ndependen E s s es ed Fu ua ngse seem S engh magna e Pa sonae Curou A s c Pe sona P o e Company Prof e JobPos on woka apoe mana e n he s do eadngo eo wo as s ns hes do o o he esden a o commeca e o de gna d nc ageo he eno a on ons u onwok Specas n ARD Goba newok Languagesk CLIENT Beng uswo h and a ng aeo ou ens? nve men ae hep o es W wo co eyw h ecens nac nsu vewa oens r ha we ons u heb d gs ha ou censwan Enh nce a e o ac nea onb wee he wok r eand hecens oca Govenmen De eope Homeowne P vateC en New C ent GeographcFocus Poe saemao ynLo dono oh rc s s w hn woh us a e d anc s 2HR ndvdu censaeno ony n eso bu aso enduses Cens eq es o e amp e cu e ngo wok gcon on = L02+L04+L07 F regn nves s anbe ago enoppo u y r he compa y o eve p nena ona onne on Toexpandnewcens Apponmen SteEvaua on Coaboa on Muua agreement Devey deas Compe on Pubca n Pop r Agen SERVICES L01+L02+L04 0 S S S S S T n e o m n R I B A P a n o f W o r k F Se ce1 Sev e2 NewSe ce b m g our ervcesem omou knowedge n egenea onarch ecua desgn o mpove hequa yo hebudngswhchhaveher age vaue ne cen u edandpoo eneg peromance Use expe encedesgn E pe knowedgeo de gn rends sedandhe agebudngs Povde arou anguage ser ces Compe nggovenmena documens 5yeasguaraneea e sevces Povdesevces nTheeds nc caegores Pofessona Du esandResponsb es Ho s cApp oach RELATONSHIP L05+L07 C en Consu ant Contrac or Supp e RBA ARB Thec mpanyams ocea and ean ea onshpsbeweenc nsandwokoce hou h on acu bass Comp w ha poes ona sand r sand ode con uc a sages Sand r sed omso r c eaga s heRBAw r sag s Fom o ageemen n new h u en ad ona consr c o con a s RBA CTNEC CC FDC Compeen and uppo vec mmun a o s Cohe vea d n g n devey dawngpa kage Up o aeand ohesve on acu ageemens Teamwok gandc ab r onehc na poec Foow hepoec andcon uc o mene Repo a ys ua on ns e T m e + C o s t + Q u a t y Adop ono acoaboa epac cem de ea yon Ree a r mcens M nageabeand e s c men sandexpe a on E e veandc hes ecommun a on Updae nom on Ac ve pusu cu en p duc b sesa dcu ngedg b d gmae as Unde a e ee an CPDs mnas n ew hRBA odeso onduc See oc and e ycedma ra upp r w eepos b Ac ve engag hough ma phon ca and a eeven

WORK PROCESS L01+ L02+ L06 L05 +L07 RELATION SHIP L02+L06 WORK FORCE L01 +L02 +L04 SERVICES L01 + L06PROFILE L02+L04 +L07 CLIENT ValueProposition Holistic full design packageand rich experience Integrity serviceand good reputation Sustainable and resilient design as an ethos Multi discipline expertise Economic feasibility of design proposals Global, regional and Feng Shui knowledge base Staffs have skill of multi language Global network of industry based clients & colleagues Inordertoachievethemanagement,practiceandlawLearningOutcomes,thisbusinessmodelresponsesto eachlearningoutcomeaccordingtothediagrambelow Overall,valuesinourcompanyconsistofservices andtargetnewclientssothatthecompanywouldoffertheextraprofit Membersoftheworkforceisthemost importantassetwithinthepractice,andassetsandworkprocesscanofferandcreatethevalueproposition. Also,itgoeswithoutsayingthatmaintainingtherelationshipswiththeclientsviaworkforceisthebestkeyto planningthevalueswhichcanbeascertainedagainthroughprovidingproperservices.Thus,weareableto earnrevenueviaprofitability HOKANArchitectsLLC hopesthatourbusinessmodelpromotestheteam membersandclients?satisfactioninawaythattheycanutiliseitaccordingtotheirneeds VALUE L01 + L02 L 04+ L 06 ASSETS Profitability/ Satisfaction

COMPANY PROFILE HOKANisledbyDavidRiches&AmyLeeandstartedfrom2001 Ourtalentedteamliveandbreatheeach project,deliveroutstandingdesignandhavefundoingit Thestudiohasrichexperiencesinregenerationdesign andrenovationconstructionontheexistingbuilding We?reknownforunlockingthepotentialofanysite Our workrangesfromexceptionalindividualhomestoinspirationallargescaleretailledscheme. PROFILE Overview EstablishedasaLimitedCompany,asstudiohasatotalof12employeesandisbasedandworkswithinthecity ofLondon TheLimitedCompanystructureenablesflexibilitywithinmanagement,whilstreducingfinancialrisks forinvestors,toensurethatliabilityof workislimited,andensurethesteadygrowthofthecompanywithtax benefit Acompanyshareschemeenablesemployeestobeinvestedwithinthecompanypromotingproductivity andcare (Larson,2016) Profile-Limited Liability Company HOKANaimstocreatebuildingsandspacespeoplelove Wethinkinspirationalarchitectureispossibleinevery project;ithasthepowertoenrichallourlives Thestudiotransformlandandbuildingsintosomewhere remarkableandproducevisuallyrich,sustainableandquality spaceswithinyourbudget.Ourcommercial acumen,creativityandstrongfocustowardsalowcarbonemissionenhanceeachstageoftheprocess Weaim tocontinuallyproducevalueforourclients,andweensurethisthroughpostoccupancyresearchandcontinuing useexperiencedesign Transformthesiteandcreatespacespeoplelove - Enrichpeople'slivesbyproducingvisuallyrich,sustainableandqualityspaces Reducecarbonemissionenhanceworkprocess Satisfytheclientsandcontrolthebudget Profile Vision

PERSONAL PROFILE ISFPPERSONALITY(?THEADVENTURER?) Adventuresarethetrueartists.Theyuse aesthetics,designandeventheirchoicesand actionstopushthelimitsofsocialconvention ISFPsenjoyupsettingtraditionalexpectationswith experimentsinbeautyandbehavior This personalityhasstrengthsinimaginative, passionate,curiousandartisticbuttheweakness arefiercelyindependent,easilystressedand fluctuatingselfesteem Profile 16Personalities Profile-Job Position Iworkasaprojectmanagerinthestudio,leadingoneortwoassistantsinthestudiotodotheresidentialor commercialretrofitdesignandinchargeoftherenovationconstructionwork IamaspecialistinInternational architecturalregenerationanddevelopment Ihold3years+architecturalexperienceindifferentcountrieswhere havedifferentculture,mypersonalprojectportfolioincludescontemporaryresidentialnewbuilds,public communityalterationsaswellasvariousinternalrenovationtobothlistedandnonlistedbuildings Iholdaglobalnetworkofcolleagues,peersandclients,alsoIspeaksmandarin,cantonese,hokkienandEnglish thatcouldaddtheopportunityofservingtheclientswhoonlyspeakchinese

CLIENT Clientshaveacrucialroleintheprofitabilityofthecompanyinordertomanagethebusinesscompetently.So, beingtrustworthyandexpandnewclientsareourpriorities Wehavemanytutorialswiththeclientsina consultativewaytoensurethatweconstructthebuildingsthatourclientswant Therefore,facetoface interactionbetweentheworkforceandtheclientswillincreaseinordertosatisfytherequirementsoftheclients andtodesignwhattheyactuallyneedinthebuildingaccordingtowhattheyhave Ourclientscompriselocal government,developers,andmostlyindividualclientwhicharenotonlyinvestorsbutalsoendusers. Client Overview HOKANworkwithavarietyofprivateclientsfrom homeownerstobusinessesandequity Wehavethe geographicfocusonthesiteofprojectswhichmajority inLondonorothercitiesiswithintwohourstravel distancessuchasEastAnglia,BathandBirmingham Weareprideofourselvesontheabilitytoprovidea professionalandpersonalserviceandatalltimeswe adheretohavingbothcomposureandvalorinallofthe workwedo.Wehavehelpedclientstorevamptheir currentlivingorworkingconditions,andweprovideour servicesatthebaseeconomiclevel PrivateClient AsHOKANwouldgrowduetoproposingnewservicestoforeigninvestors,itcanbeagoldenopportunityforthe companytodevelopinternationalconnection Therefore,itcanbeextendedtoattractaninternationalclient Furthermore,wetryourbesttoexpandourclientsthroughinvolvingincompetitions,publicationsandinspecific collaboratewiththepropertyagents.Bymeansofthis,wecandependonwordofmouthandpositivereviews throughupholdingconstructiverelationswiththeclientsandtheworkforceduringdifferentregenerationprojects inordertoattainmoreclients Afterafewyears, whenthecapitalofthecompanyisenoughwecouldbuyabandonedorbadcondition propertieswithundermarketvaluethenuseourknowledgetoregeneratethebuildingsandsellitwithsuitable marketpriceorrentitout New Client Appointment SiteEvaluation Collaboration Mutualagreement DeliveryIdeas Procedure Foreigninvestor Findingproperty withproperty agents IntroduceHOKAN tobuyers Bingingholistic designschemeto clients Wordofmouthto otherinvestors

SERVICE Thebusinessundertakesprojects,especiallyassociatedwithregenerationand development Therefore,ourservicestemfromourknowledgeinregeneration architecturaldesigntoimprovethequalityofthebuildingswhichhaveheritage value,inefficientusedandpoorenergyperformance OurServiceshavebeen brokendownintothreedistinctcategories,enablingflexibilitywithinclient relationships Theseareshownbelow: Service Overview Themostinfluentialpartsofthisservicearesurvey,designdevelopmentand technicaldesignandonsitesupervise Thisserviceisthemostprofitableone amongallotherservicesweoffer Therefore,HOKANhasresponsibilitytopursue buildingregulation,accordingtoRIBA2013workstages. Service1 Full Design Package: St age 0 St age S2 t age 1 St age 3 St age S5 t age 4 St age 6 St age 7 Servi ce 1 Servi ce 2 New Servi ce RIBA 2013PlanofWork Thestudiofocuses ontheregenerationofexistingbuilding,oneofthemostvital services thecompanyproposeishousingsurveyandtoreporttheproblemsand solutionsforexistingbuildingsinordertoimplementourideasforretrofitingof buildingswithvalue. Service2 Problem Solving Report: Oneoftheimperativefactorsinourdesignisproposing FABRICFIRSTwhich areabletoreducetheheatlossofthebuilding Thus,weofferanddevelopsome technicalconsultation withenviornmentaltechniologistandpassivhausdesigner Service3 Technical Development: Other Services HolisticApproach Userexperiencedesign Expertknowledgeofdesign trends,listedandheritage buildings Providevariouslanguages services Completinggovernmental documents 5yearsguaranteeafterservices

WORKFORCE OurInternalworkforceiscomprisedofbothmaleandfemaleswhoarehighlyskilled individualsfromvariedspecialismsandinterestsandofteninternationalbackgrounds Weprideourselvesin havingapassionate,creativeandenthusiasticteam,andwereallyinvestourtime,energyandfocusinto creatinganencouraginganddelightfulworkplace Thedirectorswhicharearchitectsresponsibleasaleadconsultantforallteammembersin ordertomakesurethefinaldeliveryofsustainableandeconomicalprojectswithoutthefinancialburdenof externalconsultantsWebehavewithourworkforcewiththehighestrespectandofferthembonusandflexible holidaythroughouttheyearinordertoincreasetheirmotivation Internal Workfore Environmental Technologist CharteredArchitects DesignTeam BuildingSurveyor Administrative Team Whilstourspecialistsshouldhavealltherequiredknowledgetocompleteaproject,someexternalconsultants arealwaysnecessary Lawyerandaccountantsarenecessaryto helprunningthecompany Membershipof professionalbodiesenablesliaison,stafftrainingandconsultantwithspecialistpractitionersandtheprofessional developmentofmembersofstaff,helpingtoreducethenecessityofexternalconsultants Enternal Workfore SAccountant tructural Engineers Landscape Architect ContractLawyer ITsupport Technologist ProjectManager TeamA TeamB ProjectManager ArhiecturalAssistant Sitesupervisor ArhiecturalAssistant Sitesupervisor Directors Leadership Structure

RELATIONSHIP Ourinternalandexternalrelationshipsareessentialforthepositivegrowthandsuccessofthecompanyasthey helptoreduceriskandensurerepeatstreamsofrevenue Arelationshipstrategyhasbeendevelopedwithour clients,collaborators,consultantsandendusersinmind Thisstrategycanbebrokendownintofourkey approachesandideals; Personal:Acloseworkingrelationshipdemonstratesbothpersonalandprofessionalinvestmentwithinthe servicesprovided,helpingtoinstilloyaltyandtrustwithinourClientsandexternalconnections Transparency&Integrity:Transparency&Integrityisincrediblyimportantwithinourinternalandallofour externalrelationships,andhelpstomakeplainthebalancebetweencost,qualityandtime withinaproject Collaborative:Collaborationasamethodofworkinghasbeenwidelyshowntobeadvantageousforprojectsand theindustryaswhole(RIBAWorkingwithArchitectssurvey)Wehave thereforestrivedforcollaborativerelationshipswithinourprojects,withclients,projectteamsandendusersall havinginputwithinourservices Reflection:Opencommunicationbetweenourexistingandpreviousclientsdevelopsmeaningfulconnections leadingtheclientstoreferagainandhelpingtopromotethebusinessanditsnetworksforfurtherprojects. Service Overview Client Consultant Contractor Supplier RIBA/ARB Thecompanyaimstocreateandretainrelationshipsbetweenclientsandworkforcethrough contractualbasis Complywithallprofessionalstandardsandcodesofconductatallstages/ StandardisedformsofpracticeagainsttheRIBAworkstages/Formsofagreementinlinewith currenttraditionalconstructioncontracts(RIBA,JCT,NEC,ICC,FIDIC) Moreintegratedapproach topartneringusingJointAgreement(JA) Competentandsupportivecommunications Cohesiveandintelligentdeliveryofdrawingpackages Uptodateandcohesivecontractualagreements Teamworkingandcollaborationethiconallprojects Followtheprojectandconstructiontimeline Reportanysituationonsite Adoptionofacollaborativepracticemodelearlyon Referralfromclients Manageableandrealistictimelinesandexpectations Effectiveandcohesivecommunications Updatedinformation Activelypursuecurrentproductbasesandcuttingedge buildingmaterials UndertakerelevantCPDseminarsinlinewithRIBAcodesof conduct Seeklocalandrecycledmaterialsupplierswherepossible Activelyengagethroughemails,phonecallsandtradeevents Manageexpectationsandneeds Competentandsupportivecommunications Sharedviewsandmutualagreements Professionalandauthenticconsultativeservice Transparencyandintegrity RIBA&ARBpracticemanagementandcodesofconduct adheredtothroughout

WorkProcess TheworkprocessofHOKANisanindispensableaspectofthecompanywhichdistinguishesitfromother companies Thisistheprocessthattheclientfinallypaysfor Thepracticeundertakestasksalignedwiththe 2013RIBAPlanofworkstage Wecanensurethatourinitialconceptualideasarepassedforwardtothefinal design Attheendofeachstage,areviewwillbecarriedouttoidentifythesuccessandfailureoftheprojectat thatstageinordertousetheexperienceforfutureprojects Thevalueofthebusinessworkflow dependsonconsultingwiththecommunitytogettheirideas,utilisingtheinformationresultingfromregularclient meetings,collaborationamongtheinternalworkforceandcommunicationwiththeexternalworkforce Itwillresult inasuccessfuldesign,clients?satisfactionandmanagementintimeandcosts 1. Initialmeetingandprojectbriefoutlined 2 Economicfeasibilityandsiteevaluation 3. Siteresearchandanalysiswithconceptideas 4 DesignDevelopmenttowardmutualagreement 5 Tenderprocurement,constructioninformationandcommencement 6 Handoverthepracticalcompletionandreceivereflections 7 Clientworkswithoneteamthroughouttheproject

ASSETS HOKANislocatedinthemulticulturalandcapitalcityofLondon,withconvenienttransportationsystemsincludes fourinternationalairportsandmanytrainstations Ourlocationwithinthecityisnotonlyahistoriccitybutalso thecentralofbusinessandcreativeindustrythat isveryvaluabletous Londonisatrulycityoftheworld Inthestudio,everystaffshasownindividualdeskinopeneddeskofficeandstationeryofficeequipment Computershaveinstalledthenecessarylegalleddesignsoftwares Weprovidesameetingspacesanda collectivematerialshowroomforclients ToconsidertheforeigninvestorwouldnotstaylongintheUK,althoughwearepreferfacetofaceinteraction, facetimeisavailable Webcomalsoallows24hoursliveofconstructionprocessonsite Tangible InHOKAN,weofferintangibleassetsinwhichtheservicesweprovidearedelivered Employeeshavea specialisedarchitecturalknowledge,allowingtheteammemberstocommunicatethroughthiscollective background Thisensuresacommonlanguageandrespectamongteammembers Theworkforcehasastrong educationandindepthknowledgeininternationalarchitecturalregenerationwhichiscertifiedbyRIBA Hence, individualspecialistsadvisetheprojectviacollaborativeworking,andmultipleskillsandcreativityare implementedintotheprojects Moreover,HOKANhasconnectionswiththenetworkofusefulpeopleacrossdisciplines.Ithaslinkstoan extensivenetworkofcollaborationexpertsaswellaspartnershipswitharchitecturalcompanieswithsimilar values Allofthesetangibleandintangibleassetscanfacilitatetheneedsinordertoachievetheobjectivesof theprojectforthepositivecashflow Intangible

Profitability&Satisfaction Financial Management Satisfaction Potential Frustration Budgeting Financial Forecasting Timesheet Management Consistentclient feedback Regularmeetingand internalreview Membersare consideredequal Monitoring success Policyreform Fluctuated Exchangerate Lackofbalancein projectreturns Miscommunication Strong relationshipswith contractors

Bibliography Sinclair,D(2013)Guidetousingtheribaplanofwork2013 London:RibaPubns Ostime,N.andRoyalInstituteofBritishArchitects(2013)Handbookofpractice management Ninthedn London:RIBAPublishing Availableat: http://oxfordbrookesidmoclcorg/login?url=http://wwwihsticom/logon/logonaspx?reqcode=iplogon (Accessed:February5,2019). Wevill,J andRoyalInstituteofBritishArchitects(2013)Lawinpractice:theribalegal handbook.2ndedn.London:RIBAPublishing(Lawinpractice). Adrian.?AdvantagesandDisadvantagesofaLimitedCompany.?Blog!TheCompany Warehouse.Co.Uk(blog),February3,2010 https://wwwthecompanywarehousecouk/blog/advantagesanddisadvantagesofalimitedcompany https://wwwscmpcom/presented/business/topics/investoverseasproperties/article/2171662/overseasi Larson,A.(2016)."WhatisaLimitedLiabilityCompany(LLC)".ExpertLaw.[online]Available at:https://wwwexpertlawcom/library/business/limited liabilitycompanyhtmlAccessed on:06022019 Linkedin LucidchartHyperLink: https://wwwlucidchartcom/invitations/accept/93469524a1dd498db6a77a60e15ed318 LinkedinProfile: wwwlinkedincom/in/yenjuho89b12b134

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