Safety & Security Guide
Your guide to safety and security
During your stay or visit to our hospital, we want to ensure your safety and security. The following are general safety and security information for you. We hope that your stay with us will be a safe and pleasant one.
Fire safety
At all times, visitors are strongly advised to follow the hospital’s fire safety requirements. We often hold fire drills to test our fire-safety equipment and to ensure our staff know what to do in a fire emergency.
If you discover or suspect a fire:
1. Raise the alarm by breaking the glass of the nearest fire alarm call point.
2. Report to our hospital staff and follow any instructions given to you.
If you hear an alarm:
1. If it is a continuous alarm (i.e. the alarm does not stop), it means that there could be a fire in the hospital. Please keep calm and use the nearest escape route.
2. If the alarm rings while you are away from the ward, do not attempt to return to the ward.
There will be a public announcement after the alarm goes off. Please listen to the announcement and follow the instructions.
You may be directed by our hospital staff to evacuate the premises. Please follow the instructions immediately and do not re-enter the premises until advised.
Hospital security
• If you spot any suspicious person, please report to our hospital staff immediately
• If you are hospitalised, please do not leave the hospital compound without the doctor’s consent
• Do not leave your valuable unattended. You may want to leave your valuables with our hospital staff for safe keeping
Did you:
• Hand over valuables to our hospital staff for safe keeping?
• Leave any valuables behind?
• Check the pockets of the patient’s garment before sending it to the laundry?
No Smoking
Smoking is not allowed in and around the hospital for both patients and visitors. We seek your cooperation to help us maintain a healthy smoke-free environment.
Accidents
All accidents and near-misses must be reported to our hospital staff as soon as possible.
For emergency help and injury care, please proceed to our A&E Department.
Infection control
1. To prevent the spread of germs, wash your hands with soap and water or hand gel:
• Before you prepare food or eat
• Before and after visiting patient areas in the hospital
• After visiting the toilet
2. Keep children, especially babies, at home as they are vulnerable to germs and infections
3. When you are visiting a patient:
• Use the chairs in the wards, not the beds
• Stick to the visiting hours so that the housekeeper can clean the wards
4. When you have a cough or cold:
• Cover your mouth and nose with tissue paper whenever you cough or sneeze
• Throw your used tissue into the waste bin
• Wash your hands with soap and water or hand gel
• Avoid touching your eyes, nose or mouth
• Put on a surgical mask to protect others, if required
5. When you are sick:
• Consult a doctor
• Stay at home, if required
Wet and soap hands. Rub hands, palm to palm.
Right palm over left dorsum and vice versa.
Palm to palm with fingers interlaced.
Back of fingers to opposing palms with fingers interlocked.
Rotational rubbing of right thumb clasped in left palm and vice versa
Rotational rubbing of finger tips and thumb of right hand on left palm, and vice versa.
Rotational rubbing of right wrist and vice versa. Rinse and dry thoroughly.
Yishun Health is a network of medical institutions and health facilities of the National Healthcare Group in the north of Singapore. It comprises Khoo Teck Puat Hospital, Yishun Community Hospital and community extensions such as Admiralty Medical Centre and Wellness Kampung.
Khoo Teck Puat Hospital • (65) 6555 8000 • www.ktph.com.sg
Yishun Community Hospital • (65) 6807 8800 • www.yishuncommunityhospital.com.sg