YMCA of Greater New Orleans Employee Evaluation – Leadership Staff
Employee:_____________________________________ Position:____________________________________ Supervisor:_____________________________________ Date:________________ Branch:_______________
General Areas of Evaluation Service to others: Does the employee provide a high level of service to our customers and partners? Indicators of high quality service are shown below: • Establishes quality relationships with members • Is outgoing and friendly • Is knowledgeable about the YMCA and its operations • Engages members in activities & programs • Displays a genuine sense of caring for our customers • Ensures these qualities in staff he/she supervises Rating (Circle one): Poor
Needs Improvement
Above Average
Excellent
Responsibility: Does the employee take responsibility and ownership of assigned areas/programs? Indicators of responsibility are shown below: • Has a thorough knowledge of assigned areas • Seeks additional training and self improvement • Accepts full responsibility for success
• Ensures programs are adequately staffed • Markets programs and events • Takes action without having to be told or asked
Rating (Circle one): Poor
Needs Improvement
Above Average
Excellent
Leadership: Does the employee provide good leadership to others at the branch? Indicators of leadership are shown below: • • • • • • • •
Sets an example for others to follow Displays an exemplary work ethic and attitude Acquires necessary certifications to train others Volunteers for additional duties and special events Plays an active role in soliciting donations Meets budgeted goals for assigned department(s) Works well with others Participates in quality enhancement committees
• • • • • •
Knows and follows all company policies Ensures subordinates know and follow policies Understands and promotes the mission of the YMCA Presents solid written and oral communication skills Ensures cleanliness/functionality of the facility Is reliable, trustworthy and dependable 100% of the time • Evaluates and ensures safety in assigned areas
Rating (Circle one): Poor
Needs Improvement
Above Average
Excellent
Job Specific Areas of Evaluation Please list up to four duties (from employee’s job description) the employee does particularly well and up to four duties which need improvement. Job duties the employee has performed well: 1.________________________________________________________________________________________ 2.________________________________________________________________________________________ 3.________________________________________________________________________________________
4.________________________________________________________________________________________ Job duties which need improvement: 1.________________________________________________________________________________________ 2.________________________________________________________________________________________
3.________________________________________________________________________________________ 4.________________________________________________________________________________________ Supervisor Comments: __________________________________________________________________________________________
__________________________________________________________________________________________ __________________________________________________________________________________________ Employee Comments: __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ Signatures*: Employee:________________________________________________ Date:____________________________ Supervisor:________________________________________________ Date:____________________________ *Signatures indicate evaluation has been completed and reviewed. Attach additional pages, if necessary.