Further information about our courses and services Cost of our courses All of our courses are individually priced due to several factors: • varying course hours; • the numbers that can attend; • and/or specialist facilities or venues. For many of the courses you will see 3 prices: • first is the full price that most people will pay • second is for those who are in receipt of State Pension. • third is for those claiming certain benefits including Universal Credit, although this is not an automatic justification for a reduced fee due to the nature of how it is calculated. Please ring 01904 554277 for clarification and support or go to yorklearning.org.uk/policies and look at the fee policies under booking a course. You are required to show evidence of a reduced fee entitlement within two weeks of enrolment. If you fail to do this we may cancel your place.
Can I spread the cost of the course fee?
It is important to understand that direct debit is not a method of paying for part of the course – just a way of spreading the full cost of the course over a number of months.
Can I get any help with course costs? We understand that for some people the cost of an adult learning class can be a barrier to attendance. At times we might be able to help with course costs including travel, books, materials or if appropriate, childcare. Please ring 01904 554277 to see if you’re eligible for support.
Examination fees All exam and registration fees are included in the cost of a course unless stated otherwise. However, if you complete a course and are unsuccessful in your final exam we will ask you to pay an additional fee to re-sit the exam.
Refunds
A full refund will be given under the following circumstances: • The course time or date changes after you’ve signed up and you can no longer attend. • The course closes because there are insufficient numbers on the Please note that once a direct debit is started course. you cannot cancel it without confirming with us • You signed up over the phone or via our that this is ok. Cancelling without permission online booking system and change your mind will result in us invoicing you for the full amount. within 14 days of the booking. Please note Spread the cost of any course over £120 via direct debit with 4 payments spread over 4 months. We are occasionally able to set up payment schedules over a longer period of time, but this cannot extend beyond the end date of a course.
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