YHN Income glossary-guide A3-FA - Nov-17.indd 1
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01912774100
01912004000 !YHN 01912771190 !YHN- 01912788600 03456000723
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01912788600
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01912771144 /
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01912787878
Useful numbers
Useful phrases • Have you made a Universal Credit claim? When did you make your claim? What date will you next receive your Universal Credit payment?
• We are applying to the courts for a possession order on your home as you have not paid your rent. .
• As a tenant you must pay your rent. If you don’t pay your rent you could be evicted.
• You need to make an appointment to attend the Jobcentre. .
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• Do you need help with budgeting? We have Advice and Support workers who could help you.
• Your rent is payable each week in advance. When will you be making your next rent payment?
• Do you have an email address? Can I book you onto a training course to help you use a computer?
• When claiming Universal Credit you need to pay your rent yourself from your single monthly payment. .
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• Do you have a bank account? Can I set up a Direct Debit for your rent now so you can regularly pay your rent?
• Do you need help looking for work? I can refer you to our Employability Team. .
Claiming benefits
Paying your rent
Benefit
Paypoint
Rent
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Universal Credit (UC)
Rent arrears
Rent statement
Job Seekers Allowance Income Support -
(UC)
!YHN
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Court action
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DWP -
YHN
Bank account .
Housing Benefit .
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Absolute Possession Order (APO)
!YHN .!YHN
(APO)
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Housing Costs
Child Tax Credit
.
28 .
Bank statements
Postponed Possession Order (PPO)
. .
Swipe card
Working Tax Credit
Council Tax Support or Council Tax Reduction
!
Employment Support Allowance
.
Eviction /evicted
!YHN
!UC
.
.
. !YHN
!UC
Personal Allowance
. !
(PPO)
/
!Paypoint
.
.
.
Help and support
Looking for work
Helpline
Jobcentre
Sustaining tenancies meeting (STM)
!UC .
(STM)
Income Recovery Officer -
Advice and Support Worker (ASW)
!UC
Security questions .
.
Managed payment to landlord (MPTL)
(MPTL)
!UC
UC Journal
.
.
Self-employment form
.
(TPD) Third Party Deductions Alternative payment arrangement (TPD) (APA) %20
%10
.
.
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Apply online !
.
Email address .
YHN Income glossary-guide A3-FA - Nov-17.indd 2
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!YHN
ESOL Courses .
Photo identification !UC
. .
.
!UC
Pay date
Employability Team
Personal Budgeting Support .
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!
Assessment period
!YHN
(APA)
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Pay slips
!UC
! YHN .
!YHN
!UC
.
Sanction
.
.
Password
.
!YHN
Your Homes Newcastle
!UC
.
HMRC -
Direct Debit (DD))
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.
-
!UC
Judge
.
National insurance number
.
!UC
08/11/2017 16:00