“The gardeners have been out today and have done an excellent job, thank you to the team for your service.” Jean – Garden Care Service.
“Tom and Dave you were to both were very caring and professional with a tenant I am working with and nothing was too much trouble for you. The care you showed helped me help the tenant to get moved– well done.” Leigh Graham, YPS on behalf of the customer they are working with.
Shayma called me as arranged and spent nearly an hour going through the details of my situation and providing assistance well above what I had been anticipating. She treated me with understanding and respect, making me feel like a "person" rather than a case number. I am grateful for all her hard work, friendliness and professionalism. She was incredibly kind and patient with me. Her customer service skills absolutely shine. I truly hope she is appreciated for the valuable asset to YHN she clearly is! I would also like to mention Rebecca, excellent assistance in directing my original calls and taking the time to follow up to let me know what action she had taken. She is always helpful, friendly and professional. Sarah –Advice and Support and Employability Service
“Thanks Trevor and to all the team.” Cllr Kemp regarding work being carried out at Headlam Green for Tenancy and Estates
“Thanks to Shaun and Mathew for doing such a good job with my garden and being pleasant with it.” Betty – Gardner Care Service
“Just want to tell you how wonderful our Concierge is in Melbourne Court, keeps our building beautiful, he is so pleasant hard worker.” I just wanted to say thank you to you for all your help Mrs McDonald – Concierge Service and understanding, you made it so much easier to handle all this.” Noirin – Income Recovery Team “Mark, thank you for coming “I would like to pass on my thanks to the yesterday to have a look around two members of your team who for the toilet, thank you very attended Kilbourn House yesterday. much for the very appreciated They fastened some garden furniture to effort you are making in helping “Donna, thanks so the ground so that our elderly tenants us throughout this situation we much for all your help. can enjoy the weather! They were both are in.” We really appreciate very helpful and professional and I Mrs Mabrouki – Assets and what you did for us.” would like you to pass on my thanks for Regeneration Team Sue – Outer West a job well done.” CSC John, Housing and Wellbeing Officer – Concierge Service
“’The best team ever, always friendly, reliable and trustworthy.” Elizabeth – Garden Care Service
“Massive thank you to the team who did a great job.” Tracey – Gardner Care Service
“Gardner’s were fantastic, extremely friendly and very willing to help.” Dora – Garden Care Service