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www.yhn.org.uk
Useful phrases • Have you made a Universal Credit claim? When did you make your claim? What date will you next receive your Universal Credit payment?
• As a tenant you must pay your rent. If you don’t pay your rent you could be evicted. .
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• When claiming Universal Credit you need to pay your rent yourself from your single monthly payment. .
• Your rent is payable each week in advance. When will you be making your next rent payment? .
• Do you have a bank account? Can I set up a Direct Debit for your rent now so you can regularly pay your rent?
• We are applying to the courts for a possession order on your home as you have not paid your rent. .
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• You need to make an appointment to attend the Jobcentre.
• Do you have an email address? Can I book you onto a training course to help you use a computer?
• Do you need help with budgeting? We have Advice and Support workers who could help you. .
• Do you need help looking for work? I can refer you to our Employability Team. .
Paying your rent Rent
Paypoint
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Rent statement
Rent arrears YHN
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Court action YHN .
Bank account
Judge
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Direct Debit (DD))
(
DD) YHN
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Absolute Possession Order (APO) APO)
(
YHN.
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Bank statements
28
Postponed Possession Order (PPO) PPO)
(
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Swipe card
YHN .
YHN
Eviction /evicted
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Claiming benefits Benefit
Employment Support Allowance
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Universal Credit (UC)
(
Job Seekers Allowance
UC)
:
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Income Support
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DWP -
( (
HMRC -
DWP) -
National insurance number
UC).
. (
UC).
Housing Benefit .
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Housing Costs Child Tax Credit
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Personal Allowance
Working Tax Credit
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Council Tax Support or Council Tax Reduction . .
Help and support Helpline
Sustaining tenancies meeting (STM)
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(
STM)
Income Recovery Officer .
YHN .
Managed payment to landlord Advice and Support Worker (ASW) ((MPTL) MPTL) (
ASW)
.
(
YHN
DWP) YHN
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Alternative payment arrangement Third Party Deductions (TPD) ( TPD) (APA) (
.
APA)
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YHN
%10
20%YHN
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Employability Team Personal Budgeting Support .
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YHN
ESOL Courses .
Looking for work Jobcentre
Email address
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Sanction
Password
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UC Journal
Security questions .
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Pay slips
Assessment period
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Self-employment form
Pay date .
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Photo identification Apply online . .
Useful numbers /
- 01912787878 - 01912771144 - 01912771144 - 01912788600 /
- 0800 328 5644
YHN - 01912788600
YHN - 01912771190 - 01912004000 - 09912774100
- 03442451288
www.yhn.org.uk
www.yhn.org.uk