Let us help you to better understand.. ....
www.yhn.org.uk
Useful phrases • Have you made a Universal Credit claim? When did you make your claim? What date will you next receive your Universal Credit payment?
• As a tenant you must pay your rent. If you don’t pay your rent you could be evicted. .
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• When claiming Universal Credit you need to pay your rent yourself from your single monthly payment. .
• Your rent is payable each week in advance. When will you be making your next rent payment? .
• Do you have a bank account? Can I set up a Direct Debit for your rent now so you can regularly pay your rent?
• We are applying to the courts for a possession order on your home as you have not paid your rent. .
• You need to make an appointment to attend the Jobcentre. .
• Do you have an email address? Can I book you onto a training course to help you use a computer?
• Do you need help with budgeting? We have Advice and Support workers who could help you. .
• Do you need help looking for work? I can refer you to our Employability Team. .
Paying your rent Paypoint
Rent
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Rent arrears
Rent statement
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Court action
.
YHN
Bank account .
Judge
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Direct Debit (DD)) .
!YHN .!YHN
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Absolute Possession Order (APO) (APO)
28 .
Bank statements
Postponed Possession Order (PPO) (PPO)
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Swipe card !YHN
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Eviction /evicted /
!Paypoint
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Claiming benefits Benefit
Job Seekers Allowance
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Universal Credit (UC)
Income Support -
(UC)
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National insurance number
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DWP -
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!UC
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HMRC -
!UC
Housing Benefit . .
Housing Costs
Child Tax Credit
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Working Tax Credit .
Employment Support Allowance .
Personal Allowance .
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!UC
!UC
Council Tax Support or Council Tax Reduction .
Help and support Helpline
Sustaining tenancies meeting (STM)
!UC .
(STM)
Income Recovery Officer -
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Advice and Support Worker (ASW)
Managed payment to landlord (MPTL)
(MPTL)
! YHN .
!YHN
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(TPD) Third Party Deductions Alternative payment arrangement (TPD) (APA) %20
%10
!YHN
(APA)
. Your Homes Newcastle
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Employability Team
Personal Budgeting Support .
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!YHN
ESOL Courses .
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Looking for work Jobcentre
Password !UC
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!UC
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Security questions
Sanction
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!UC
UC Journal
Pay slips
!UC
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Self-employment form
Assessment period .
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!UC
Photo identification
Pay date !UC
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Apply online .
Email address .
!UC
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Useful numbers /
01912787878
01912771144 01912788600 /
0800 328 5644 !YHN- 01912788600 !YHN 01912771190
01912004000 01912774100 0344 245 1288
www.yhn.org.uk
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www.yhn.org.uk