Warehouse Management Training Course at Zabeel Institute – Dubai | Abu Dhabi | Sharjah

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Warehouse Management: AIMS AND OVERVIEW: Businesses today must understand that they are competing on the basis of time more than on any other factor. The rigors of supply chain management require that you take action to meet your customers‟ demand for faster, more frequent and more reliable deliveries. Suppliers need to meet increasingly precise inbound schedules. Tomorrow‟s customers are more likely to be in another country or continent than they are likely to be from across town, in another state, or in another province. Warehouse management can be seen as a specialism within the wider context of Supply chain Management which engulfs (logistics, transport and management of Inventory). Managers are continually trying to balance increasing customer satisfaction with reducing inventory levels and costs. The warehouse has always been seen as an expensive cost center however it is fundamental to achieving the perfect order. Very few companies are in a position to implement successful Just In Time / Lean concepts of Inventory control and as such the storage of products becomes inevitable. The fundamental aspect is to ensure that the minimum amount of stock is held to satisfy the majority of demand at an acceptable cost. This result in a number of trades-offs within the warehouse which must be balanced to ensure maximum efficiency. Technology continues to advance in this area with sophisticated software and hardware products being introduced into the market. Warehouse automation is increasing in popularity along with both voice and robotics technologies.

Warehouse Management is likely to include exposure to other areas, such as transport management and administration. Warehouse managers oversee the handling and storage of a company's supplies and goods as well as track supply requests and forecast future material needs. Focusing on certain areas within the supply chain can reduce costs. There might be times when buying in bulk is cost effective. JIT, FIFO and LIFO will be discussed in the following Inventory Management. The present business / industry requirements for high levels of customer service together with increasing numbers and proliferation of SKUs and high labor costs have dramatically increased the complexity of warehouse operations. It is no longer sufficient to manage a warehouse based on a simple, arbitrary “ABC” classification of SKUs, which treats all those in a category as if they were identical. Instead, each decision – such as where to store or where to pick product – must be based on careful engineering and economic analysis. Each SKU must identify its own cheapest, fastest path through the warehouse to the customer, and then compete with all the other SKUs for the necessary resources. This results in warehouse operations that are finely tuned to patterns of customer orders, and so maximally efficient. Learn the concepts necessary to address modern warehouse trade-offs between space and time in optimizing and managing your warehouse. The need to analyze the following fundamental aspects of the supply chain, the course delivers in-depth knowledge of:    

The Warehouse and its role within the supply chain The Operations undertaken within warehouses The Management of inventory within the supply chain The People aspect of warehouse management including resource planning

During the class, you will have the chance to develop your own action plan so you can put the seminar to work for you right away. Furthermore, you will soon see how the time-tested techniques from


warehouse operations and inventory management can be used successfully on the job to strengthen the relationship between the overall organization and your warehouse operation.

Duration 2-3 days How You Will Benefit :                     

Supply chain key components Supply chain and inventory models (for example, Kanban, JIT, ) Supply chain constraints that impact material and product throughput and their mitigation strategies Exchange space for time (or vice versa) to better meet business objectives Understand when to use dedicated storage and when to use shared storage Identify the most convenient locations in a warehouse based on an economic model Identify patterns in customer orders and exploit these to speed fulfillment Evaluate warehouse performance Optimally size and stock a forward pick area Understand the best practices in order-picking Understand how to think about automation Evaluate and choose a Warehouse Management System and survive the installation Contributors to market projections and supply chain strategy for product Understand the use of inventory throughout the supply chain Develop inventory strategies to support business strategies Analyze tradeoffs between inventory costs and customer service levels Determine how to measure and improve inventory performance Understand and manage variability that impacts inventory Evaluate how to tradeoff transportation and inventory costs Determine how to optimize inventory levels to meet service requirements Understand the basics of inventory and forecasting technology

What will we address during the session ? 

How to select an inventory control method that best suits your inventory management goals How to identify the precise problems that are most troublesome in your warehouse Cost-cutting, productivity improvement, inventory reduction, and cost-effective measures for your warehouse The most important concepts in the warehousing/distribution field today and its emerging role How to layout your warehouse for good space utilization, material handling compatibility, and optimum efficiency Which equipment best suits your particular operations for storage and handling Practical techniques for improving your day-to-day warehouse operations How to develop a balance between warehouse service level and your customers’ needs How to conduct a physical inventory and a cycle count

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Who Should Attend?      

Supply chain Managers Warehouse Managers Warehouse supervisors and team leaders Outsource KAM Warehouse Operation executive Warehouse Snr professionals


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Supply chain program manager Logistics manager Purchasing manager Retail solutions manager

Program Outline : 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

Day to day Warehouse Operations Warehouse Ownership Warehouse Location Stores and Warehouse designing and layout principles Warehouse Equipment / Capex Planning Maintenance of Warehouse Demand Planning and Inventory levels Managing Risk in Warehouse Performance Measurement in Warehouse Outsourcing Warehouse Operations Warehouse Management Systems- ICT contributing to warehouse Management Vendor Management Inventory Management in Warehouse Operations

1.

Day to Day Warehouse Operation :

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Goods Receipts ,and planning stowage and storage of materials Inbound and Outbound Delivery Effective Storage and stowage of Materials Pick up process Operation warehouse – Kitting , Bundling and Assembly operations Perpetual Inventory , Inventory reconciliation process

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Warehouse analytics: Warehouse Improvement through data-mining Pallet operations, Space Utilization How to size and stock a forward area for split-pallet picks How to size and stock a forward area for split-case picks Preparation of Inventory reports – Operational and Management RMA & RTV management in warehouse Inspection – Inbound and Outbound HSE & ISO procedures in warehouse operation Cross docking Effective Fleet monitoring and Vehicle management Training and Induction for the team

2.

Warehouse Ownership :

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Built and designed to operate ( Self owned ) Rents warehouse premises Outsourcing concepts in warehouse

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3PL vs 4PL Concepts of CAPEX cost in building warehouse Advantages and Disadvantage of Self-Managed and Outsourced warehouse

3.

Warehouse Location :

Introduction to Factors regarding choice of warehouse location a tradeoff in Proximity between the stakeholder„s (Customers and Suppliers and Employees ) Environmental and Strategic objectives Efficiency in Utilization of Space Centralized and Decentralized concepts Warehouse Locational cost and benefits

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Stores and Warehouse designing and Layout Principles :

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Understanding the workflow and capacity requirements of business Environmental aspects Designing the warehouse layout on Ergonomic methods Any Specific Business operational requirements Structure of the warehouse and Building plan Designing warehouse layout - rack and bins Optimization of the Floor Space in warehouse for storage , operation and office Designing of the movement in warehouse to minimize risk due to accidents Designing of Internal layout and external storage plan

5.

Warehouse Equipment – Capex Planning :

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Understanding the workflow and capacity requirements of business Assessing the work requirements Selection of the type of Material Handling Equipment ( MHE ) for operation Packaging requirement Planning of other equipment to optimize warehouse operations Justification for Capex Investment – RIFD –AVG Identifying the need Fire Fighting equipment‟s. Fire Alarms Conveyers and AVG

6.

Maintenance of Warehouse

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All around Facility Management in Warehouse Calibration of Equipment‟s Maintenance of MHE‟s Spares support for MHE‟s Waste Recycling and Disposal

7.

Demand Planning and Inventory Levels

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ABC , FSN analysis to monitor stock movements Tracking Inventory Velocity Storage Policies – LIFO / FIFO Fixing Inventory levels – Max, Min & Safety levels


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Tracking of Perishable and Expiry stocks Stock Coding SKU defining Periodic review of Inventory levels

8.

Warehouse Risk management :

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9.

Defining the Risk Areas Liability of warehouse operations Various types of Insurance Coverage required for warehouse operation Process undertaking to avoid risk Evaluating Risk Management

Warehouse Performance :

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Defining the ( KPI‟s and SLA‟s ) Benchmarking warehouse performance Maintaining inventory accuracy Evaluating the TOT for all warehouse operations Introduction of Efficiency and effectiveness in warehouse operations Manpower efficiency Justification of cost in relation to various functional operation in a warehouse

10. Outsourcing in Warehouse

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Defining the need to outsource warehouse operations Defining the scale of outsource required Establishing ( KPI‟s and SLA‟s ) Benchmarking warehouse performance Selection of appropriate partner Monitoring the Performance Evaluation of the cost and benefit of the Outsource Overall Customer Satisfaction and Strategic Goal achievement.

11. Ware Warehouse Management Systems- ICT contributing to warehouse Management

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RFID technology in warehouse operation Resource Management and Role of ERP in warehouse operations Defining the ICT requirements in Warehouse Benefits of WMS operations Designing the WMS for business efficiency

12. Vendor Managed Inventory :   

Better service and cost advantages VMI enables the improvement of supply availability Decreasing replenishment lead time


It also enables prompt responses to stock fluctuations and a reduction of costs of storage

13. Management in Warehouse Operation :

• Performance improvement – Service measurement – Benchmarking Understanding Manpower requirements / right selection / role definition • Understanding costs – Cost measurement – Key cost drivers and impact of change • Understanding productivity – Defining productivity measures in the supply chain - Evaluating TOT for each operation • Model for supply chain improvements – Understand current performance: where are we now? – Design improvement strategies: where do we want to be? – Plan new processes and structures: how to get there? – Operate new processes and structures: do it

Special Feature: This Warehouse Management course is so designed for professionals who want to gain the knowledge and skills needed to maximize the efficiency of their respective organization's supply chain after the warehouse operations and inventory management training you will learn : The implementation of new concepts in the supply chain, for example vendor managed inventory (VMI) or Supply Chain Event Management, promises considerable benefits to a company. Shorter delivery times and increased due date reliability with reduced inventory and production costs are the aims of these concepts. However, connected to the implementation of new SCM approaches are numerous changes of the existing processes in the areas sales, manufacturing and procurement. Training of the involved staff is indispensable for a successful change of these processes. By completing the training participants will be able to establish effective inventory management control, report on KPI performance and appreciate the importance of audit trails and transparency. Risk management techniques are also part of the training agenda, which will allow participants to take away specific action plans and further develop their role and organizational benefit upon return to the workplace ============================================================================== ============================================================================

Inventory Plan & Stock Control: AIMS AND OVERVIEW:


Inventory training plays pivotal role in training employees in inventory management which is crucial in growth and survival of the organization. Recognition of the balance sheet implications of inventory in supply chain management has launched a variety of industry-wide inventory reduction initiatives. Despite all these initiatives to reduce inventory in the supply chain, inventory levels for most companies have remained the same or increased. This course is focused on understanding how to efficiently provide the inventory necessary for good customer service while minimizing the inventory resulting from poor supply chain management. Lack of efficient and ineffective inventory management will result in losing the customers, sales decline, production delays and other long term negative effects. Poor management will seriously undermine the business. As such inventory training is crucial. Managing inventories just –in-time accordingly will result, reducing cost, competitive advantage and great economic benefit to your organization. To help organization to minimize the risk of such failure, we have incorporated the said in our training programme as below 

Inventory management training

Inventory control training

Stock control inventory training

Inventory management, forecasting, & stock control techniques training

Focusing on certain areas within the supply chain can reduce costs. There might be times when buying in bulk is cost effective. JIT, FIFO and LIFO will be discussed in the following Inventory Management.

Duration 1-2 days How You Will Benefit                

Understanding supply chain and understand material, information, and capital flows Understand major challenges to effective supply chain management, including variability, organizational silos, the Bullwhip Effect, and tradeoffs Recognize the importance of product design and manufacturing in the supply chain process Learn the importance of metrics (supply chain performance measures), including chain-wide metrics Supply chain key components Supply chain and inventory models (for example, Kanban, JIT, ) Supply chain constraints that impact material and product throughput and their mitigation strategies Contributors to market projections and supply chain strategy for product Understand the use of inventory throughout the supply chain Develop inventory strategies to support business strategies Analyze tradeoffs between inventory costs and customer service levels Determine how to measure and improve inventory performance Understand and manage variability that impacts inventory Evaluate how to tradeoff transportation and inventory costs Determine how to optimize inventory levels to meet service requirements Understand the basics of inventory and forecasting technology

What will we address? The implementation of new concepts in the supply chain, for example vendor managed inventory (VMI) or Supply Chain Event Management, promises considerable benefits to a company. Shorter delivery times and increased due date reliability with reduced inventory and


production costs are the aims of these concepts. However, connected to the implementation of new SCM approaches are numerous changes of the existing processes in the areas sales, manufacturing and procurement. Training of the involved staff is indispensable for a successful change of these processes. MRP, JIT, Kaizen, Kanban strategies and key approaches to cost management, such as how to manage and influence demand curves, plan effective resource utilization and reduce costs. By completing the training participants will be able to establish effective inventory management control, report on KPI performance and appreciate the importance of audit trails and transparency. Risk management techniques are also part of the training agenda, which will allow participants to take away specific action plans and further develop their role and organizational benefit upon return to the workplace.

Who Should Attend?                         

Inventory / Materials Managers Logistics and supply chain management Purchasing management Contract Management Finance and accounting Warehousing Supply chain program manager Logistics manager Purchasing manager Industrial production manager Executives and managers responsible for supply chain and logistics Supply chain management professionals Supply chain engineers and analysts Inventory planners and analysts Manufacturing and process engineers Industrial engineers and systems analysts Production and warehouse supervisors and team leaders Supply chain and logistics consultants Purchasing managers Transportation managers and engineers Retail solutions manager Product supply lead Import operations specialist Export specialist

Program Outline : 1. 2. 3. 4. 5. 6. 7.

Inventory fundamentals Information requirements and classification for inventory Inventory positioning and determining / forecasting what to stock Inventory cost control techniques or rationalization Improving inventory performance Inventory planning trends and innovation Inventory management, forecasting, & stock control techniques

Inventory fundamentals :

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The role and impact of inventory management within the organization Key objectives and responsibilities of Inventory management specialists The “inventory management compass” – ensuring SMART objectives – historic, current state, future state


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Combining effective inventory management with excellent customer service – both internal and external Global best practice – including category management methodology

Information requirements & classification for Inventory :

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Effectively classifying inventory – strategic v tactical, rotation speed Aligning inventory classifications with organizational and stakeholder needs Ensuring accurate records of inventory The Inventory management roadmap – full end to end process map Establishing effective audit trails and processes

Inventory positioning and determining / forecasting and peak demand planning :

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Effectively forecasting demand – utilizing supply chain data mining and category management approaches Peak demand planning – seasonalisation, moving average, exponential smoothing Influencing and controlling demand to maximize operational and financial resource efficiency Establishing process controls – including: min max, minimum order quantity, safety/buffer stock control Effective value judgment – cost benefit analysis of volume discount v internal cost/operational impact

Inventory cost reduction techniques/ rationalization :

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Establishing strategic inventory cost reduction – step targeting + continuous improvement Implementing leading edge strategies – MRP, JIT, Kaizen, and Kanban Obsolete and surplus stock management – establishing data driven business cases Establishing key cost reduction enablers within the supply chain – pack sizing, identification criteria, process cost reduction Effectively managing inventory risk

Performance management :

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Establishing key performance metrics – Operational, Financial, Compliance, and Environmental Effective KPI reporting Engaging staff colleagues in progress reporting – including cascading, visuals, team motivation The effective inventory specialist. Delegate action planning – participants will create specific departmental and individual action plans to implement the learning outcomes from the course.

Inventory management, forecasting, & stock control techniques :

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With a proven management system, you can transform your inventory into a proactive force that lowers your inventory investment, reduces carrying costs, boosts confidence in physical supply and distribution service levels, and increases overall customer and user satisfaction. Concerned with inventory management, stock control, and costs? Within just a few weeks after attending this training, you should be able to identify ways you can maximize your inventory by using the concepts, techniques, practices, and principles you will learn in this insightful program…

Special Feature:


This Supply Chain Management course is so designed for working logistics professionals who want to gain the knowledge and skills needed to maximize the efficiency of their respective organization's supply chain. Although many individuals in the program have supply chain experience, the program is also appropriate if your education and/or experience may be in disciplines such as the sciences, engineering, or the liberal arts. Companies, striving to find new staff that is knowledgeable and qualified in this area of business are essential to companies who intend to or are already trading in the world market. The Certificate course in Inventory Plan and Stock Control provides the knowledge of Inventory Control procedures acquired at the Certificate level On completion of both courses participants are able to formulate procedures for Inventory Control and ultimately manage this function on behalf of a company. We also encourage and invite our participants to host speakers clubs in Zabeel to share their knowledge and experience with fellow participants. ============================================================================== ============================================================================


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