Chinese Class_Group 2 Jaya

Tongji Chinese Class 2.0 Easy Chinese Learning Journey!

Jaya

BIG QUESTION How to improve continuous learning to give push for low expectation students after class?

MVP Product: students learn Chinese with the help of an APP. They could get notifications about home work, exam and other related info. They can do exercises on the APP (similar to Chineseskill) and could mark difficulties which the teacher would get informed.

Riskiest Assumption: Is homework appealing?

PROTOTYPING Phase 1 brief pitching Conducted brief pitching in Wechat for group of foreign students, and noted the feedback.

Generally speaking feedback ranged for mildly positive to very exicited, as few students even contacted in private message to give more feedback and recommendations for further development No negative feedback receivied, but few question areas to be solved: How does this affect on grade?

Is this voluntary or mandatory part of Chinese class?

PROTOTYPING Phase 2 Wizard of Oz Invited few students to try in person, and brief and pitch more details Situation briefed: You have been yesterday in Chinese class, where you’ve studied certain topic, and then send notification to their phone, that they have homework to review. Review was done using few different Chinese learning app Again, feedback was positive and we got more feedback and ideas ”This would be great, I could actually do something productive instead of just playing games” ”Do I get credits out of playing this? It would great, would definately use it”

PROTOTYPING Phase 3 Landing Page & Video Created a landing page in Tumblr.com and uploaded a video just to see if people are willing to take a look on this kind of thing http://winchinese.tumblr.com/ Didn’t recieve any direct feedback from this, but the youtube video gained about 20 views: - Video was only accessable through tumblr page to make the view count more reliable - Info was send to group of 40 people, out of which about 10 ended to video (in youtube) Seems that this kind of solution is indeed interesting to students, and there is clear need to improve the Tongji Chinese class

Conclusion 1 The homework is validated.

2 The tasks could be more practical.

3 How can the homework influence the final grade.

OFFERING MAP continuous learning experience during the whole semester

clear expectation for the whole learning process

course preview before and after class selection preview exercises for next chapter

offerings

chinese learning in anywhere at anytime

fragmented and intelligent exercises on app (have to do tasks, but the result of the task doesn’t influence the final result)

push to improve your leaning

interesting after-class tasks

targeted feedback from the teacher

mark difficulties in app

upload the records and share to social

other universities

SYSTEM MAP Roles: 1. Students and teacher are the main users.

2. Users interact through app (online) and class (offline).

3. Education ministry and universities coordinate together, and set the requirements for material.

4. Material provider is in charge of providing and maintaining the platform.

Material Flow: 1. Material Provider provides books to University, and students buy books from school.

2. Teachers get teaching material from unviersity as well.

Infomation Flow: 1. University and board of professors provides feedback to material provider.

2. Students can give feedback through ' app.

3. The app could collect users' infomation.

material provider

chinese education ministry

TJ university

TJ students

app

Money Flow: 1. Students pay for university for learning material.

2. Education Ministry give money to Material Provider.

3. University hires teachers.

teaching group

teacher

CUSTOMER JOURNEY 3.0 PRESERVICE

PRESERVICE

POSTSERVICE

OFFLINE-IN CLASS

Attend first class, receive homework from teacher

Get feedback and help from teacher, review the learnings

Take the exam

ONLINE-AFTER CLASS ĺ›° éšž

Receive email

Receive notification about regular excercise

chinese class

see poster

Download app

Log in the course in app

View the course content

select course

do exercise in app

Mark difficulties

Receive the exam requirement and arrangements

Receive notification to check exam results and encouragement from teacher

Review for the exam in the app

Connect with teacher and classmates

Recieve new practical task from teacher

website

Send task document to teacher and share it in social media

OFFLINE-AFTER CLASS Do the task and document it

classes

midterm exam

final exam

Explore other courses to continue studying

look back the records during the courses

CUSTOMER JOURNEY View the course content

Log in the course in app

拼 音

1 Pinyin1

拼 音

2 Pinyin2

Class

ME

BASIC 1

COURSES

BASIC 1

Connect with teacher and classmates

select course

3 Pinyin3

BASIC 1

Jesse

拼 音

Tuesday 18.30-20.30

1533299 Basic 1

& Thursday 18.30-20.30 teacher

Class Teacher: Zhang Heng Tuesday 18.30 & Thursday 18.30

Difficulties

BASIC 2 Student ID

名 称

在 哪

时 间

4 Name

5 Where

Settings

LOG IN

数 字

HAVE PROBLEM?

4 Name

餐 厅

5 Where SELECT

Receive email chinese class

website

Download app

Log in the course in app

View the course content

select course

Connect with teacher and classmates

Viktor, Sweden

6 Clock

Password

see poster

classmates

Memory

出 租 车

6 Clock

Ali, Germany Andrea, Italy Cindy, Turky David, France Francesco, Italy

CUSTOMER JOURNEY Receive assignment notification

do exercise in app

Mark difficulties

9 超市

9 超市

wǒ míngtiān mǎi 我 明天 买 __________

wǒ míngtiān mǎi 我 明天 买 __________

INTERACTION

ASSIGNMENT: exercises of 9 超市

ASSIGNMENT: buy something in Chinese and record with photos or audio 2016.1.1 19：00

苹果/píng guǒ

苹果/píng guǒ

芒果/mángguǒ

芒果/mángguǒ

水果/shuǐ guǒ

水果/shuǐ guǒ

西瓜/xī guā

西瓜/xī guā MARK AS DIFFICULT

MARK AS DIFFICULT

CHECK

CHECK

send task document to teacher and share to social media PHOTOS

Get feedback and help from teacher, review the learnings

Attend first class, receive homework from teacher

cancel

INTERACTION

ASSIGNMENT:

Take the exam

exercises of 9 超市

ASSIGNMENT: buy something in Chinese and record with photos or audio

困 难 Receve notification about regular excercise

do exercise in app

Mark difficulties

2016.1.1 19：00

Receive the exam requirement and arrangements

Review for the exam in the app

SHARE TO Recieve new practical task from teacher

Send task document to teacher and share it in social media

facebook

Instagram

wechat

twitter

preview

send

2016/1/3 8：40

30s 2016/1/3 9：00

CUSTOMER JOURNEY

receive notification to check exam results and encouragement from teacher

Explore more courses in app

look back the records during the courses

COURSES

INTERACTION

MEMORY

BASIC 1 (Finished)

2016/1/3 8：40

30s

BASIC 2

2016.1.1 19：00

2016/1/3 9：00

Good job for this semester!

Please check your result on 4m3.tongji.edu.cn

ADVANCED 1

2016.1.6 19：00

2016.1.3 9：00

30s 2016.1.6 10：00

Receive notification to check exam results and encouragement from teacher

Explore other courses to continue studying

look back the records during the courses

BLUE PRINT SERVICE Attending class twice peer week, and do tasks andconnect through learning app

PRESERVICE: Course selection and registeration

POSTSERVICE Receive results and continue studies

PHISICAL EVIDENCE

STUDENTS’ ACTION

困 难 View the course content

Receive email

Download app

Log in the course in app

Study Coordinator send the info by email

The email gives link to the download page

App/ Website guides user through logging in process and provides additional info

App shows the info of the content of the following class

Register students choices, arrange them to classes

Create account for each student group them into class they chose

select course

Connect with teacher and classmates

Attend first class, receive homework from teacher

Apps give guide to course selection process

App shows the info of the user’s classmates and teacher

Teacher gives class

Recieve notification about homework

Review the learnings

Mark difficulties

Recieve new practical task from teacher

Do the task and document it

Raise questions to teachers

Send task document Get feedback and Receive the exam Review for to teacher and share help from teacher, requirement and the exam in the app review the arrangements it in social media learnings

Take the exam

Receive notification to check exam results

Teacher gives exam

Application sends notification to student

Explore other courses to continue studying

look back the records during the courses

Application provides info of other courses

Application shows the documents in time order

I.L.

ON STAGE

Application sends notification to student

The app provides the info of learned class and

The app shows the exercises and related button to mark difficulties

Application sends notification to student

Application guides the questing raising process

Application guides user to send document and shows button for sharing

The state of the student is updated in background system

The state of the studens is updated in background system

teacher receives the difficulties in app

Teacher sends assignment in app

app sends the questions to teacher

app sends document to teacher

teacher gives feedback according to the marked difficulties

Application sends notification to student

The app shows the important knowledge points

V.L.

BACK STAGE

Prepare the schedule and other material

Before class starts, teacher makes sure everyone is connected

app sends document to teacher

Course group sends the notification

Teacher marks the important points in app

Course group sends the notification Data about the learning process updated

The state of the studens is updated in background system

I.I.L. SUPPORT PROCESS

Learning material (books, app) provided to school and teacher for preparation

Maintenance and technical support in problems situations

social media

Improve the material according to feedback recieved

app stores the documents