Tongji Chinese Class 2.0 Easy Chinese Learning Journey! Jaya
BIG QUESTION How to improve continuous learning to give push for low expectation students after class?
MVP Product: students learn Chinese with the help of an APP. They could get notifications about home work, exam and other related info. They can do exercises on the APP (similar to Chineseskill) and could mark difficulties which the teacher would get informed. Riskiest Assumption: Is homework appealing?
PROTOTYPING Phase 1 brief pitching Conducted brief pitching in Wechat for group of foreign students, and noted the feedback. Generally speaking feedback ranged for mildly positive to very exicited, as few students even contacted in private message to give more feedback and recommendations for further development No negative feedback receivied, but few question areas to be solved: How does this affect on grade? Is this voluntary or mandatory part of Chinese class?
PROTOTYPING Phase 2 Wizard of Oz Invited few students to try in person, and brief and pitch more details Situation briefed: You have been yesterday in Chinese class, where you’ve studied certain topic, and then send notification to their phone, that they have homework to review. Review was done using few different Chinese learning app Again, feedback was positive and we got more feedback and ideas ”This would be great, I could actually do something productive instead of just playing games” ”Do I get credits out of playing this? It would great, would definately use it”
PROTOTYPING Phase 3 Landing Page & Video Created a landing page in Tumblr.com and uploaded a video just to see if people are willing to take a look on this kind of thing http://winchinese.tumblr.com/ Didn’t recieve any direct feedback from this, but the youtube video gained about 20 views: - Video was only accessable through tumblr page to make the view count more reliable - Info was send to group of 40 people, out of which about 10 ended to video (in youtube) Seems that this kind of solution is indeed interesting to students, and there is clear need to improve the Tongji Chinese class
Conclusion 1 The homework is validated. 2 The tasks could be more practical. 3 How can the homework influence the final grade.
OFFERING MAP continuous learning experience during the whole semester
clear expectation for the whole learning process
course preview before and after class selection preview exercises for next chapter
offerings
chinese learning in anywhere at anytime
fragmented and intelligent exercises on app (have to do tasks, but the result of the task doesn’t influence the final result)
push to improve your leaning
interesting after-class tasks
targeted feedback from the teacher
mark difficulties in app
upload the records and share to social
other universities
SYSTEM MAP Roles: 1. Students and teacher are the main users. 2. Users interact through app (online) and class (offline). 3. Education ministry and universities coordinate together, and set the requirements for material. 4. Material provider is in charge of providing and maintaining the platform. Material Flow: 1. Material Provider provides books to University, and students buy books from school. 2. Teachers get teaching material from unviersity as well. Infomation Flow: 1. University and board of professors provides feedback to material provider. 2. Students can give feedback through ' app. 3. The app could collect users' infomation.
material provider
chinese education ministry
TJ university
TJ students
app
Money Flow: 1. Students pay for university for learning material. 2. Education Ministry give money to Material Provider. 3. University hires teachers.
teaching group
teacher
CUSTOMER JOURNEY 3.0 PRESERVICE
PRESERVICE
POSTSERVICE
OFFLINE-IN CLASS
Attend first class, receive homework from teacher
Get feedback and help from teacher, review the learnings
Take the exam
ONLINE-AFTER CLASS ĺ›° éšž
Receive email
Receive notification about regular excercise
chinese class
see poster
Download app
Log in the course in app
View the course content
select course
do exercise in app
Mark difficulties
Receive the exam requirement and arrangements
Receive notification to check exam results and encouragement from teacher
Review for the exam in the app
Connect with teacher and classmates
Recieve new practical task from teacher
website
Send task document to teacher and share it in social media
OFFLINE-AFTER CLASS Do the task and document it
classes
midterm exam
final exam
Explore other courses to continue studying
look back the records during the courses
CUSTOMER JOURNEY View the course content
Log in the course in app
拼 音
1 Pinyin1
拼 音
2 Pinyin2
Class
ME
BASIC 1
COURSES
BASIC 1
Connect with teacher and classmates
select course
3 Pinyin3
BASIC 1
Jesse
拼 音
Tuesday 18.30-20.30
1533299 Basic 1
& Thursday 18.30-20.30 teacher
Class Teacher: Zhang Heng Tuesday 18.30 & Thursday 18.30
Difficulties
BASIC 2 Student ID
名 称
在 哪
时 间
4 Name
5 Where
Settings
LOG IN
数 字
HAVE PROBLEM?
4 Name
餐 厅
5 Where SELECT
Receive email chinese class
website
Download app
Log in the course in app
View the course content
select course
Connect with teacher and classmates
Viktor, Sweden
6 Clock
Password
see poster
classmates
Memory
出 租 车
6 Clock
Ali, Germany Andrea, Italy Cindy, Turky David, France Francesco, Italy
CUSTOMER JOURNEY Receive assignment notification
do exercise in app
Mark difficulties
9 超市
9 超市
wǒ míngtiān mǎi 我 明天 买 __________
wǒ míngtiān mǎi 我 明天 买 __________
INTERACTION
ASSIGNMENT: exercises of 9 超市
ASSIGNMENT: buy something in Chinese and record with photos or audio 2016.1.1 19：00
苹果/píng guǒ
苹果/píng guǒ
芒果/mángguǒ
芒果/mángguǒ
水果/shuǐ guǒ
水果/shuǐ guǒ
西瓜/xī guā
西瓜/xī guā MARK AS DIFFICULT
MARK AS DIFFICULT
CHECK
CHECK
send task document to teacher and share to social media PHOTOS
Get feedback and help from teacher, review the learnings
Attend first class, receive homework from teacher
cancel
INTERACTION
ASSIGNMENT:
Take the exam
exercises of 9 超市
ASSIGNMENT: buy something in Chinese and record with photos or audio
困 难 Receve notification about regular excercise
do exercise in app
Mark difficulties
2016.1.1 19：00
Receive the exam requirement and arrangements
Review for the exam in the app
SHARE TO Recieve new practical task from teacher
Send task document to teacher and share it in social media
preview
send
2016/1/3 8：40
30s 2016/1/3 9：00
CUSTOMER JOURNEY
receive notification to check exam results and encouragement from teacher
Explore more courses in app
look back the records during the courses
COURSES
INTERACTION
MEMORY
BASIC 1 (Finished)
2016/1/3 8：40
30s
BASIC 2
2016.1.1 19：00
2016/1/3 9：00
Good job for this semester! Please check your result on 4m3.tongji.edu.cn
ADVANCED 1
2016.1.6 19：00
2016.1.3 9：00
30s 2016.1.6 10：00
Receive notification to check exam results and encouragement from teacher
Explore other courses to continue studying
look back the records during the courses
BLUE PRINT SERVICE Attending class twice peer week, and do tasks andconnect through learning app
PRESERVICE: Course selection and registeration
POSTSERVICE Receive results and continue studies
PHISICAL EVIDENCE
STUDENTS’ ACTION
困 难 View the course content
Receive email
Download app
Log in the course in app
Study Coordinator send the info by email
The email gives link to the download page
App/ Website guides user through logging in process and provides additional info
App shows the info of the content of the following class
Register students choices, arrange them to classes
Create account for each student group them into class they chose
select course
Connect with teacher and classmates
Attend first class, receive homework from teacher
Apps give guide to course selection process
App shows the info of the user’s classmates and teacher
Teacher gives class
Recieve notification about homework
Review the learnings
Mark difficulties
Recieve new practical task from teacher
Do the task and document it
Raise questions to teachers
Send task document Get feedback and Receive the exam Review for to teacher and share help from teacher, requirement and the exam in the app review the arrangements it in social media learnings
Take the exam
Receive notification to check exam results
Teacher gives exam
Application sends notification to student
Explore other courses to continue studying
look back the records during the courses
Application provides info of other courses
Application shows the documents in time order
I.L.
ON STAGE
Application sends notification to student
The app provides the info of learned class and
The app shows the exercises and related button to mark difficulties
Application sends notification to student
Application guides the questing raising process
Application guides user to send document and shows button for sharing
The state of the student is updated in background system
The state of the studens is updated in background system
teacher receives the difficulties in app
Teacher sends assignment in app
app sends the questions to teacher
app sends document to teacher
teacher gives feedback according to the marked difficulties
Application sends notification to student
The app shows the important knowledge points
V.L.
BACK STAGE
Prepare the schedule and other material
Before class starts, teacher makes sure everyone is connected
app sends document to teacher
Course group sends the notification
Teacher marks the important points in app
Course group sends the notification Data about the learning process updated
The state of the studens is updated in background system
I.I.L. SUPPORT PROCESS
Learning material (books, app) provided to school and teacher for preparation
Maintenance and technical support in problems situations
social media
Improve the material according to feedback recieved
app stores the documents