San Francisco Small Business Week Program by Troy Ziel

Wells Fargo Presents

celebrating innovation

may 15-21, 2010

Greetings from the Mayor

celebrating innovation

may 15-21, 2010

San Francisco Small Business Week will help inspire your creativity, channel your passion, and support your success through dozens of educational and networking events. Connect with over 4,000 leaders in the small business community and walk away with new contacts, best practices and innovative ideas that you can put into action today! Come celebrate the entrepreneurial spirit that is the heart of San Francisco. Thanks to our Sponsors & Host Organizations

Join me, the San Francisco Small Business Commission, U.S. Small Business Administration, Wells Fargo Bank, and all of our sponsors, to kick-off the celebrations and events of National Small Business Week, May 15-21, 2010, here in San Francisco. This year, we are coming together to “Celebrate Innovation” as we inspire, honor, educate, and connect small businesses, which make up 98% of all businesses in the City. San Francisco takes great pride in being home to a vibrant community of small and new startup businesses - the dreamers and doers who really add richness to our city. Despite facing economic challenges, San Francisco, with its metropolitan setting and world-class culture, continues to be an ideal location for startup business ventures because we recognize the small business sector as being the backbone of San Francisco’s economic landscape. Supporting and investing in San Francisco small businesses is both good for our economy and our citizens. The City continues to serve the interests of small business owners with an economic stimulus plan that provides much needed capital through my Revolving Loan Fund. We have the JOBS NOW program, which subsidizes 100% of the wages of a newly hired employee. With over 2,100 applicants placed, many of whom are working for small businesses

throughout San Francisco, we are creating jobs and providing small businesses the much needed assistance to survive and grow. This year, I also created the Central Market Partnership, an economic development project to renew and coordinate efforts to revitalize the Central Market neighborhood, including an $11.5 million pool of low-interest loans to small businesses; and after its launch in 2008, the Small Business Assistance Center in City Hall has become the go-to place for all small business-related matters for both existing and new businesses. All these efforts are intended to help you, our much valued small business owners, and to make San Francisco the ideal place for your small businesses to thrive! Join me in celebrating small businesses for their contributions to our city’s economic vitality during Small Business Week 2010. Sincerely yours,

Gavin Newsom Mayor, City and County of San Francisco

Greetings from Wells Fargo’s Regional President For over 158 years, Wells Fargo has been committed to helping businesses, of all sizes, succeed financially. From the first Gold Rush pioneers heading west seeking fortune, to the pioneers of today, Wells Fargo has been a trusted partner to small businesses. This year’s Small Business Week celebrates innovation. Innovation begins with creative ideas. Innovation creates positive change making someone or something better - and, small businesses often stand at the forefront of innovation. As innovators, small businesses are the drivers of our local economies they are the modern-day pioneers that create the foundation, and foster the spirit, of our communities. Wells Fargo is proud to celebrate your innovation as a small business owner, an entrepreneur and a pioneer. To grow, successful businesses need a strategy, a vision, and extraordinary execution. We want to share that journey with you. Our outstanding bankers,

business specialists and commercial lending officers can help you turn your vision into success. Founded as a small business in 1852, here on Montgomery Street in San Francisco, our values have remained the same. We are committed to building long-term relationships and to get to know, and understand, you and your business. We continue to invest in our relationship with our customers because we want them to last a lifetime. Wells Fargo is proud to continue our support of San Francisco small businesses. Whether you are just starting out or looking for the next opportunity, Wells Fargo is there with you, with the financial strategies and solutions tailored to every stage of your growth. Congratulations on your continued success, Sincerely, Michael Billeci Regional President, Wells Fargo Bank

Greetings from SBA’s District Director The Small Business Administration annually holds Small Business Week to salute the vital contributions of entrepreneurs to the American economy. This year marks our seventh year of partnering locally with our co-sponsors to present this weeklong series of celebrations and seminars. This year, we’ve expanded our education portion of the week into a day-long conference and are adding a Women’s Innovator Panel discussion.

Graphic Design: Troy Ziel, www.zieldesign.net Please visit our website for the latest information and to register online:

Equally important to us is the recognition we give to outstanding business people and the advocates of small businesses. This year, our Small Business of the Year is Janine Popick of VerticalResponse; the Financial Services Champion of the Year is Katy Johnson of Wells Fargo Bank; Barbara Kasoff, executive director of Women Impacting Public Policy will receive the Women in Business Advocate of the Year award; and Denise Coley, Director, Global Supplier Diversity Business Development for Cisco Systems, Inc. will be saluted as Minority Small

Business Champion of the Year. Each of them in their own way has made a difference to the world of small businesses in San Francisco and I’m happy we can highlight their contributions. Owning and operating a business is a demanding path for all entrepreneurs. At SBA, we understand the difficulties faced by them and are devoted to making that path a little smoother, a little easier. We offer financial assistance through our loan guarantees, help with government procurement through our Minority Enterprise Development and Government Contracting programs; and management assistance through counseling and on-going training. Details about our programs are available at www.sba.gov.

Sincerely, J. Mark Quinn District Director U.S. Small Business Administration

Small Business Week Calendar of Events: May 15-21, 2010

More events listed on our website. Register online! www.sfsmallbusinessweek.com Saturday May 15, 2010

Monday May 17, 2010

Tuesday May 18, 2010

Shop Your Neighborhood Explore San Francisco’s great merchant corridors and look for special discounts, sidewalk sales, in-store demonstrations and many other exciting activities.

Flavors of San Francisco

San Francisco Board of Supervisors Small Business Award Ceremony

Lemonade Day

Thousands of kids will launch their first small business by selling lemonade along the merchant corridors throughout San Francisco. They'll get to learn important skills and life lessons while earning a little extra money in the process.

Mayor Gavin Newsom and SBA District Director Mark Quinn roll out the red carpet for over 1000 small business owners. Join them for a gala event honoring Small Business Week award winners. Make important new connections while enjoying a taste of San Francisco, presented by over 30 local restaurateurs and merchant associations. 6:00-8:30pm City View, Metreon

Hosted by the Small Business Commission, each Supervisor will recognize a Small Business from their district. 3:30pm Board of Supervisors’ Chambers,City Hall

MEGA Make Contact LGBT Mixer

Join us for an evening celebrating the impact of the LGBT business movement! Mingle and meet members of the premier networking groups in the San Francisco Bay Area while sampling some of the City's top food and wine. 5:30pm San Francisco LGBT Community Center

Wednesday May 19, 2010 Wells Fargo Presents

Small Business Conference

Choose from more than 30 free workshops designed for small business owners.

Women Innovators: Inside Success

celebrating innovation may 15-21, 2010

Host Jennifer Siebel Newsom offers you a rare opportunity to meet our panel of innovative San Francisco-based women entrepreneurs and listen in on their conversation as they discuss challenges, opportunities and wins. Catered networking reception at 5:30pm, panel discussion at 7:00pm. Julia Morgan Ballroom, Merchant Exchange - Admission: $20

Thursday May 20, 2010 2010 Business After Hours Grand Expo

Don't miss the Chamber's largest, most interactive networking event of the year on the Club Level at AT&T Park. The event features more than 1,200 attendees, 150 exhibitors, live music, complimentary food and wine from San Francisco restaurants and Northern California wineries and the opportunity to connect with city and nonprofit small business resource providers. AT&T Park Admission: $20 Members; $30 Non-members

www.sfsmallbusinessweek.com

Small Business Week Sponsors and Hosts Presenting Sponsor: Wells Fargo wellsfargo.com/biz America’s #1 small business lender in total dollar volume according to the most recent Community Reinvestment Act and the #1 SBA 7a bank lender in total dollar volume. Wells Fargo has loaned close to $35 billion to women, African American, Latino and Asian business owners since 1995.

Innovator Sponsor: Pacific Gas & Electric www.pge.com/mybusiness In 1976, Pacific Gas & Electric became one of the first utilities in the nation to offer energy efficiency programs to our customers. And we’ve been a leader ever since. Using energy more efficiently is more than simply the right thing to do – it saves our customers money on their energy bills.

Visa, Inc visa.com/smallbusiness or facebook.com/visabusinessnetwork. Visa is proud to be a part of San Francisco Small Business Week. Growing a small business takes determination and hard work—and Visa understands that. Visa is committed to the small business merchants who have been and continue to be the backbone of our city’s economic engine.

Chevron www.chevron.com Chevron is one of the world’s largest integrated energy companies. Headquartered in San Ramon, California, we conduct business in countries all around the globe. Chevron is engaged in every aspect of the crude oil and natural gas industry, including exploration and production, manufacturing, marketing and transportation, chemicals manufacturing and sales, geothermal, and power generation. We’re also investing in renewables and advanced technologies.

Hewlett Packard www.hp.com/smb Hewlett Packard: Experts will be available throughout Small Business Week to show you how beneficial and inexpensive it is to use HP’s array of products and services to make in-house, do-it-yourself marketing accessible – whatever business you are in! The HP experts are equipped to discuss a variety of business solutions that HP offers and they will be happy to assist you in marketing you businesses!

PaceSetter Sponsor: Microsoft www.mslocalpartner.com Microsoft, the world’s leading software company, helps people and businesses throughout the world realize their full potential. Microsoft’s Local Engagement Team and our Channel of IT Partners is committed to the growth and success of Small and Medium Businesses.

Comcast www.Comcast.com Comcast Business Class – Give your office the speed, security and know-how it needs online, coupled with advanced business phone and TV services. Visit Comcast’s site to learn more about Comcast Business Class High-Speed Internet, Business Digital Voice and Business TV for your business.

VerticalResponse, Inc. verticalresponse.com/smallbizweek

VerticalResponse, Inc. is a leading provider of self-service email marketing, online surveys and direct mail services empowering small businesses to create, manage and analyze their own direct marketing campaigns. VerticalResponse enables small businesses everywhere to get their email marketing campaigns up and running within minutes, regardless of technical expertise.

Principal Sponsor: B2B Swat Team B2BSwatTeam.com The B2B SWAT TEAM is an affiliation of professionals who work independently or collaboratively to provide solutions for your business needs. Each member is a seasoned professional with years of experience.

Google Google.com Google is dedicated to providing the best search experience on the web. Google has its own search destination site at google.com. Google also offers co-branded solutions for information content providers. Google’s mission is to organize the world’s information, making it universally accessible and useful.

Kaiser Permanente www.kp.org Kaiser Permanente is the nation’s largest nonprofit health plan in the United States, according to Fortune magazine and serves over 8 million members in nine states and the District of Columbia. The health provider provides an integrated health delivery system, including preventive care, well-baby and prenatal care, immunizations, emergency care, screening diagnostics, hospital and medical services and pharmacy services.

Mobile Spinach www.mobilespinach.com Mobile Spinach puts great deals from local merchants on people’s phones.

BPS Printing www.bps.com Printing your world for 105 years in San Francisco Digital Printing, Banners, Posters, Signs

MerchantCircle www.merchantcircle.com MerchantCircle is the largest social network of local business owners in the nation, combining social networking features with a customizable web listing that allows local merchants to attract new customers. More than 15 million MerchantCircle business listings across the country are easily accessed on major search engines. Currently, over 1,000,000 merchants on the MerchantCircle network upload pictures, blog, create coupons and newsletters, and connect with other merchants.

Recology RecologySF.com Recology is a national leader in recycling and compost collection programs. Waste Zero is our mission. We make recycling easy and convenient for customers and help the cities we serve, including the City of San Francisco, achieve all their recycling goals.

Straus Events StrausEvents.com We facilitate success. Events are a great way to achieve your goals. We work with you to identify those goals and achieve them through a process that could even be considered fun. We encourage you to think and achieve big. When we couple your goals with our expertise, we ultimately achieve measurable success.

Small Business Week Sponsors and Hosts Host Committee

Media Sponsors: 7×7 Magazine 7x7.com 7×7 is the essential lifestyle resource for San Franciscans who seek an insider’s point of view on the city’s culture, style, fashion, restaurants, nightlife and events. With a mix of informative and entertaining content, 7×7 engages passionate San Franciscans-inspiring them to celebrate and share their experience of the city. 7×7 provides the best of San Francisco-hour by hour, day by day, week by week and month by month, in print, online and at events.

SF Bay Guardian sfbg.com The San Francisco Bay Guardian is a free alternative newspaper published weekly in San Francisco founded in 1966. It has become one of the best-known and most respected editorial and advertising vehicles in the country. It’s the number-one source for cultural, political, arts and entertainment coverage in one of the world’s great cities. The Guardian offers news, insight, and analysis that can’t be found anywhere else to legions of loyal, intelligent, discerning, and sophisticated readers who return to the Guardian week after week to find out what to do, where to go, and how to understand the issues and trends in an ever-changing city. SF Business Times sanfrancisco.bizjournals.com Each week, the San Francisco Business Times provides important breaking news on Bay Area business. The Business Times’ pages are packed with strategies and insights that will help you grow, and tips and leads that will bring you more business. The San Francisco Business Times is the region’s leading business news publication and leading source for local business news.

Host Organizations Small Business Administration sba.gov The Small Business Administration is the federal agency assisting entrepreneurs with financing, training and advocacy. In addition, the SBA works with thousands of lending. educational and training institutions nationwide to benefit businesses.

Small Business Commission/ Office of Small Business sfgsa.org The Small Business Commission functions as the City’s central point of information and referral for entrepreneurs and small businesses located in San Francisco. By championing “business friendly” policies, marketing the contributions of the small business sector and developing appropriate assistance programs, the Small Business Commission and it’s Office of Small Business work to support and enhance an environment where small businesses can succeed and flourish.

San Francisco Chamber of Commerce sfchamber.com The San Francisco Chamber of Commerce is recognized as the pre-eminent business organization for advocacy, networking and economic growth. The mission is to attract, develop and retain business in San Francisco.

San Francisco Council of District Merchants Associations sanfranciscomerchants.com The Council is dedicated to the promotion, preservation and enhancement of San Francisco’s Business Community and brings together nearly twenty diverse neighborhood business organizations, giving small business owners a broad base of support. As a host of San Francisco’s Small Business Week, we help to celebrate the success of small business – the very backbone of San Francisco’s economy.

Honorary Hosts Mayor Gavin Newsom

City and County of San Francisco

Mark Quinn District Director, US Small Business Administration Michael Billeci Regional President, Wells Fargo Bank

Co-Chairs Richard Ventura, San Francisco Small Business Commission Leslie Milloy, San Francisco Chamber of Commerce Wells Fargo Bank Carol Caspe Katy Johnson Office of Small Business Regina Dick-Endrizzi Jane Gong Small Business Administration Gary Marshall San Francisco Chamber of CommercePaula Zamudio Council of District Merchants Association Jim Maxwell Golden Gate Business Association Tony Moraga BizTechDay Edith Yeung Straus Events - Event Producer Adam Straus

BizTechDay biztechday.com In a world where entrepreneurs are often divided by borders, cultural differences and competition, it’s easy to lose sight of what we all have in common. BTD seeks to overcome that — to help entrepreneurs see themselves in others — through the power of real-time interaction. Our purpose is to share practical business knowledge, personal stories and experiences to help grow a new generation of entrepreneurs.

Golden Gate Business Association ggba.com For 35 years the Golden Gate Business Association has grown, promoted and increased the visibility of San Francisco Bay Area LGBT businesses and those businesses in the community that support them. Through educational and business development programs, networking events and targeted promotion, the GGBA empowers business & embraces diversity.

T hank You!

The Executive Committee for Small Business Week 2010 would like to thank the sponsors whose tireless efforts and valuable contributions have made Small Business Week a success.

Event: Mon. May 17

Aperto Restaurant

of San Francisco May 17, 2010

6:00-8:30pm City View, Metreon

1434 18th Street / 415.252.1625 www.apertosf.com Aperto restaurant specializes in Italian cuisine with local & organic California influences. We offer daily specials and an eclectic array of wines by the glass. For 18 years, Aperto continues to be a true neighborhood restaurant with reasonable prices and a welcoming atmosphere.

Bar Adagio

550 Geary Street / 415.354.2610 www.jdvhotels.com/hotels/adagio In a fast paced world, Bar Adagio invites you to slow down, share the Joie of fun small plate dining with friends, new and old. Relax as you enjoy a handcrafted cocktail with great company in one of three inviting lounge or dining areas. As casual as it is refined, Bar Adagio offers the best of both worlds.

Cafe de Mi Abuelo

Richard Ventura, Commissioner, Small Business Commission

650.712.1456 www.coffeeofmiabuelo.com Our mission at Cafe de Mi Abuelo is to provide the best coffee from Dipilto, Nicaragua. Respect for the land, plant life, animal life, and human life will always be a vital part of our family business.

Remarks - Mayor Gavin Newsom City and County of San Francisco

Ebb and Flow

Master of Ceremonies:

Remarks - Mark Quinn, District Director Small Business Administration Remarks - Michael Billeci, Regional President Wells Fargo Bank

Small Business Administration Award Winners:

• Small Business Person of the Year: Janine Popick, CEO and Co-Founder of VerticalResponse • Financial Services Advocate of the Year: Katy Johnson, Wells Fargo Bank • Women in Business Advocate of the Year: Barbara Kasoff, Women Impacting Public Policy • Minority Business Advocate of the Year: Denise Coley, Director, Global Supplier Diversity Business Development, Cisco Systems, Inc.

Presentation of Award to Pacific Gas & Electric 2010 Green Business Award Winner: Michael Buich, Tadich Special Performance by:

Steve Silver’s Beach Blanket Babylon featuring Stephanie Harwood.

Closing Remarks: Richard Ventura

San Francisco Small Business Week is Hosted By: The San Francisco Small Business Commission Irene Yee Riley, President Janet Clyde, Vice-President Darlene Chiu Kathleen Dooley Luke O’Brien Michael O’Connor Richard Ventura

598 Guerrero Street / 415.355.9191 www.ebbandflowsf.com We are a sustainable seafood restaurant with a casual vibe focusing on west coast ingredients in our food and wine program.

Eureka Restaurant-Lounge

4063 18th Street / 415.431.6000 www.eurekarestaurant.com With 3 distinct dining rooms, friendly staff and a warm comfort food driven menu with a Southern twiStreet Eureka is the hidden gem of the Castro. The lounge and full bar at the top of the stairs provides an atmosphere of style and sophistication for the seasoned martini drinker.

Frisco Fried

5176 Third Street / 415.822.1517 At Frisco Fried we pride ourselves on friendly service, warm home-style seating, representing the S.F Giants, and most importantly, some down home San Francisco-style soul food.

Gastronaut

5919 Third Street / 415.822.4011 www.gastronautsf.com We are tour guides on the frontiers of food. When we’re not cooking for our regular clients we’re thinking about how to create our next taste explosion. Our flavors and ideas are far-reaching but our organic and sustainable ingredients are sourced locally.

Goat Hill Pizza

300 Connecticut Street / 415.641.1440 www.goathill.com Locally owned since 1975, Goat Hill Pizza is Potrero Hill’s oldest restaurant; a neighborhood gathering spot with excellent food and great service. Goat Hill Pizza makes its own sourdough crust and serves housemade sauces, soups and dressings, and uses only the freshest ingredients.

Participating Restaurants & Lounges Flavors of San Francisco Ike’s Place

Palio d’Asti

Julia Morgan Ballroom & Credo

Parkside Tavern

3506 16th Street / 415.726.5292 www.ilikeikesplace.com All Ike’s Place sandwiches are made to order, and come with Ike’s (soon-to-be) patented Dirty Sauce, Ike’s house garlic aioli sauce, made with numerous herbs, spices, of course garlic, and some of Ike’s own secret ingredients.

465 California Street / 415.421.7730 www.juliamorganballroom.com, www.credosf.com The Julia Morgan Ballroom is an architectural masterpiece combining a timeless Beaux-Arts Interior with superior modern amenities. The Ballroom presents an ideal venue for corporate events, charitable fetes, and holiday parties. Credo is the Latin (and Italian) word for “I believe.” At Credo, we believe in authentic Italian peasant food, simply prepared and served in a uniquely modern environment.

Kutch Wines

1890 Clay Street #408 / 917.270.8180 www.kutchwines.com Artisan producer of Sonoma Coast Pinot Noir with emphasis on food friendly styled wines.

Lime

2247 Market Street / 415.621.5256 www.lime-sf.com Lime restaurant and lounge offers fresh, tasty, seasonal food at a reasonable price, as well as divine cocktails mixed by our expert bar staff. Whether you’re on a date or with a group, Lime provides a fun and inviting atmosphere for the perfect evening.

The Little Chihuahua

292 Divisadero Street & 4123 24th Street / 415.205.7111 www.thelittlechihuahua.com At The Little Chihuahua, our goal is to make delicious, healthy, Mexican-inspired food, while at the same time, make choices that help protect our Earth.

Lotta’s Bakery

1720 Polk Street / 415.359.9039 www.lottasbakery.com Lotta’s Bakery has been a full service neighborhood bakery since May 2007. We provide locally baked goods for the surounding community. Stop in for special ocasion cakes, wedding cakes or just a few cookies to share with your family and friends.

Nomads’ Kitchen

The Streets of the Bay Area / 415.350.8069 www.nomadskitchen.com We prepare locally sourced “Slow Street Food” out of a custom built 22’ aluminum trailer. We are street food from the people, by the people, for the people.

Pacific Catch

1200 9th Avenue / 415.595.4606 www.pacificcatch.com At Pacific Catch We combine the bold sauces, spices and innovative cooking preparations of Asia, Latin America and Hawaii with local California ingredients to create a new kind of fish house. Explore the Tastes of the Pacific.

640 Sacramento Street / 415.395.9800 www.paliodasti.com Since 1990, family owned and Michelin-recognized Palio d’Asti has thrived as San Francisco’s favorite downtown Risorante. We offer a seasonal menu, professional service, an award-winning wine liStreet a premium bar, and a heated cigar patio.

1940 Taraval Street / 415.731.8900 www.parksidetavernsf.com Parkside Tavern is a neighborhood bar and restaurant, featuring San Francisco Pub Food prepared; 12 beers on tap and an eclectic wine listreet We are the Sunset District home of the Giants and we feature all sports on 4 HDTVs as well as live accoustic music on the weekends.

The Ramp Restaurant

855 Terry Francois Boulevard / 415.621.2378 www.ramprestaurant.com For down home food on the old waterfront, head over to The Ramp to bask in the sun and enjoy our award winning cocktails & hearty portions of American food. The funky patio is an urban oasis, situated next to a working boatyard overlooking San Francisco Bay! The Sun, The Water, The Ramp!

The Seltzer Sisters Bottling Company

816 Charter Street, Redwood City / 650.465.5746 www.seltzersisters.com The Seltzer Sisters is a local bottling company that uses refillable bottles to serve local restaurants, offices and homes throughout the Bay area!

ThirstyBear Brewing Co.

3318 Fillmore Street / 415.345.3995 www.patxispizza.com Patxi’s Chicago Pizza!!!! Say ‘PaH - Cheese’ Taste Chicago !!!!!

661 Howard Street / 415.974.0905 www.thirstybear.com ThirstyBear Brewing Company is a local, certified organic craft brewery. We brew and pour a minimum of nine distinctive, Premium Organic hand-crafted beers, created by Brewmaster Brenden Dobel.

Pralines By Yvonne

Underdog

Patxi Chicago Pizza

5128 Third Street / 415.368.7900 www.pralinesbyyvonne.com Pralines By Yvonne specializes in delectable southern style desserts.

Ryan Scott 2 Go

425 Barneveld Avenue / 415.828.4592 www.ryanscott2go.com Ryan Scott 2 Go is an experienced catering company offering the finest food and service featuring San Francisco’s “Private Top Chef”.

Salute Santé! Grapeseed Oil

68 Coombs Street / 707.251.3900 www.grapeseedoil.com Food & Vine, certified green by Green America, is the purveyor of Salute Santé! Grapeseed Oils - the Chef’s Choice! A favorite ingredient in the best professional kitchens, Salute Santé! shines with its light neutral taste and high smoke point.

Saratoga Chocolates

3489 16th Street / 415.861.8682 www.saratogachocolates.com Saratoga Chocolates creates exceptional handmade chocolate confections using fresh ingredients with no preservatives. Our San Francisco store is located at the site of the historic Joseph Schmidt store in the Upper Market/Castro area.

Spice It Up Catering Services, LLC

1971 Oakdale Avenue, Suite A / 415.760.1454 www.spiceitup-catering.com The Spice It Up Catering’s mission is to provide superior catering and culinary services and invite you to have a palatable culinary experience.

TCHO Chocolates

Pier 17 / 415.963.5053 www.tcho.com Located on the historic waterfront, we are San Francisco’s only chocolate manufacturer. We focus on the natural flavors of cacao and combine chocolate with technology to produce the purest and finest chocolates from pod to palate.

1634 Irving Street / 415.665.8881 www.myspace.com/underdogorganic Underdog is an eco-friendly restaurant that specializes in organic hot dogs and sausages. Our meat sausages are made from organic meats and spices, and our vegetarian and vegan sausages are made from non-GMO soy. Also on our organic menu are salads, deserts, beverages, snacks, and candy.

Urban Bread

3901 18th Street / 415.552.8378 Urban Bread delivers on the promise of fresh, wholesome food, bread and pastries, made daily. Urban Bread serves our Castro neighbors by providing healthful food and offering environmentally-sound and socially-responsible product choices.

Yield Wine Bar

2490 3rd Street / 415.401.8984 www.yieldsf.com Yield is an intimate wine bar located in the heart of San Francisco’s historic Dogpatch Neighborhood and is San Francisco’s first eco-friendly wine bar. We are committed to supporting sustainable winemaking and agriculture, as well as family owned and operated wineries. We make sustainable not only affordable, but fun!

Wednesday, May 19, 2010 9:00am-5:00pm SF State Downtown Campus Cost: Free 835 Market Street, San Francisco

Please note th

Small Business

Conference Room 607

Session 1

Making Tourism Happen

Session 2

Doing Well by Doing Good: Embracing Eco/Social Responsibility

9:00-10:30am

10:50am-12:20pm

Session 3

1:30pm-3:00pm

Session 4

3:20pm-5:00pm

Topics:

Room 668

Retirement Planning for Small Business

Maximize Your Productivity with Microsoft Solutions

M Market Your Business

Finding the Right Tech Support Team and Tech Tools for Your Business

Room 610

Mastering Management Skills: Tips and Tricks for Becoming the Best Manager You Can Be Brand Building: The Application of Marketing

F Making The Move: Becoming A Franchisee

Leasing vs Purchasing Commercial Real Estate

Please note th

Room 612/613

Mobile Web Technology and Your Small Business Effective Sales: Closing the Deal

M Marketing Research: Discover Your Niche

Point of Sale and Display Graphics for your Small Business

I Get Organized: Tools to Boost Your Productivity at Work

Using Free Online Tools to Manage and Grow Your Small Business

O H T M F Finance Marketing Technology Online Marketing Human Resources

Event: Wed, May 19

Women Innovators

hat events are schedule to change, please check the website for the most up to date information.

Inside Success

Enjoy an inspiring evening with a panel of uniquely innovative women hosted by Jennifer Siebel Newsom, Business Owner and First Lady of San Francisco. During this program you'll hear their stories, gain insights from their experiences and learn first hand how these women define personal and professional success.

Our Innovative Panelists: Jennifer Siebel Newsom, Business Owner and First Lady of San Francisco Suzanne DiBianca, Co-founder and Executive Director of Salesforce.com Foundation Julienne Weston, Founder and President of Weston Wear. Master of Ceremonies is Sue Kwon, ConsumerWatch reporter for CBS5. Wednesday, May 19, 2010 5:30pm: Catered Networking Reception 7:00pm: Panel Discussion Julia Morgan Ballroom 465 California Street, 15th Floor

Space is limited! RSVP today! Register Online: www.sfsmallbusinessweek.com

hat events are schedule to change, please check the website for the most up to date information.

Room 618 Read to Succeed, Generating Business Leads from Newspaper Articles How to Market Your Company to the Government

Room 664 How to Get Started in Contracting

Making the Most of Your Online Marketing

H ADA Compliance for Small Business - The Ins and Outs of ADA Requirements OSHA Compliance for Small Business

How to Engage or Build a Community for Your Business

Business Success Through Networking

G Cut Costs by Greening Your Restaurant

Room 673/674

Commercial Insurance Buying; First Time Policies

Promoting a Healthy Workforce

F Best Practices in Cash Flow Management

Marketing & PR: Strategies, Plan, Tactics

Room 667

Opportunities in Social Media for Small Businesses

Effective Goal Setting for Small Business

Financial Strategies for Your Small Business

O Maximize Your Website Traffic and Sales: SEO and Web Analytics

Room 609

How to Design and Deliver Effective Presentations

Please visit our website for updated information and to register for all events.

I G P Individual Development Green Business Procurement

www.sfsmallbusinessweek.com

Small Business

Conference SESSION 1: Retirement Planning for Small Business Topic: Finance Room 668

As the owner of a small business, it’s important that you be well-informed when choosing the best retirement plan for you and your employees. Gain a better understanding of the differences among retirement plan alternatives. Then discover how you might begin with a basic plan, adding features and benefits as your business grows. Presented By: Chris Castro; Michael Mohaghegh Sponsored By: Wells Fargo

Commercial Insurance Buying; First Time Policies Topic: Human Resources Room 667

What is a typical experience a business should have the first time it buys insurance policies? This class explores the basics of the initial information exchange with the agent/broker, what happens during the policy marketing phase, how to evaluate multiple quotes, and internal financial considerations of different types of policies. The classes will not promote or recommend any particular agent, broker, or insurance company. Presented By: Debra Butler, You’ LLC

Effective Goal Setting for Small Businesses Topic: Individual Development Room 609

Effective goal setting is essential for the long-term health of a business. Interestingly, most of us know how to set goals for our personal life. Unfortunately, many entrepreneurs have not been able to apply this rigor of personal goal setting to their professional lives and business success. In a round table conversation, professional coach Gary Purece from Lee Hecht Harrison, one of world’s largest talent management organizations, and serial media entrepreneur Todd Sotkiewicz, formerly of Wired, Lonely Planet and other organizations, currently at 7x7 Magazine and California Home + Design, will discuss what they have seen work and how they apply goal setting to their successes. You will leave this session inspired to set goals. They will share their individual approaches, which you can then apply, to your own business goal setting. Presented By: Gary Purece, Senior Executive Career Transition Consultant, Lee Hecht Harrison; Todd Sotkiewicz, President of 7×7 Sponsored By: 7x7 Magazine

Please note th

9:00am-10:30am

Mastering Management Skills: Tips and Tricks for Becoming the Best Manager You Can Be Topic: Individual Development Room 610

The class will cover skills needed to be a great manager, case studies on typical problems that managers encounter with employees and how to deal with them, and easy to follow guidelines to improve you management skills and be considered an amazing boss by your employees and colleagues. Skills discussed will include selecting strong candidates during recruitment, communication (both oral and written), how to inspire employees, your personal appearance and conduct (i.e. how to set the right example), conducting employee performance reviews and how to give constructive criticism, dealing with difficult employees and how to handle terminations to protect you and your company. Presented By: Krista L. Mitzel, Founder, The Mitzel Group

How to Engage or Build a Community for Your Business Topic: Online Marketing Room 673/674

Brand management is so 1999. Building your community and your tribe is a whole new way of looking at the world and *might* be a great way to build your business and engage with your customers. Come to this session and learn how to find and engage with your customer communities, how to create your very own community for your business or industry and dos and don’t in building community. Presented By: Edith Yueng, Executive Producer, BizTechDay Sponsored By: BizTechDay

How to Get Started in Contracting Read to Succeed, Generating Business Leads from Newspaper Articles Topic: Marketing Room 618

Learning to recognize sales leads in news articles and feature stories can be an effective way of growing your business. This hour-long seminar provides techniques for obtaining relevant business information from the print news media. Learn strategies that will allow you to generate leads and grow your business such as how to recognize sales leads in news stories, techniques for prospecting, relationship management and customer retention, specific actions you can take to warm up cold leads, how each section of the paper can help you grow your business, how to use market intelligence to support your networking efforts, and tips and techniques for finding what you need in less than 30 minutes a week Presented By: Jud Walsh, Director/Business Development, San Francisco Business Times Sponsored By: San Francisco Business Times

Making Tourism Happen Topic: Marketing Room 607

This workshop will explore how to reach various segments of the visitor market and attract them to your business. The staff of the San Francisco Convention & Visitors Bureau will present tips and trends on marketing to leisure travelers, meeting planners, convention attendees and the media. An update on social media, economic indicators and recent research will also be presented. Presented By: Laurie Armstrong, Vice President, Public Affairs; Lynn Bruni, Director of Consumer Marketing; Lindsey Records, Marketing Services Coordinator; Oleg Nakonechny, Senior Convention Services Manager

Topic: Procurement Room 664

This workshop provides you with basic requirements and steps to help your business get started contracting with the government. Upon completion of the workshop you will understand the certification qualifications and application which include Local Business Enterprise, 8(a) Business Development Program, Disabled Veteran Business Enterprise (DVBE) Certification, California Transportation (Caltrans), Disadvantaged Business Enterprise (DBE) Program and California Small Business Certification as well as the Historically Underutilized Business Zone (HUBZone) Program.

Mobile Web Technology and Your Small Business Topic: Technology Room 612/613

Did you know? Over 50 million Americans went on the web with their mobile phone last year. Mobile marketing is the grass roots alternative to traditional ways of advertising. It allows businesses to reach a hyper-targeted audience and empowers that audience to control the content they receive. This makes businesses less invasive and more appealing. Mobile marketing is an uncultivated frontier where ideas are formulated and tested. The only certainty concerning mobile marketing is that it is gaining momentum and is here to stay. Panelists from Mobile Spinach, Mobile Web Up and Nimbuzz will discuss the latest in mobile web technology and how you can apply it to your business. Presented By: John Vitti, cmo and co-founder, Mobile Spinach; Aaron Maxwell, CEO, Mobile Web Up Sponsored By: Mobile Spinach

Wednesday, May 19, 2010 9:00am-5:00pm Register: www.sfsmallbusinessweek.com

hat events are schedule to change, please check the website for the most up to date information.

SESSION 2: Financial Strategies for Your Small Business Topic: Finance Room 609

Discover the right way to seek financing for your business. Discussions will include financing options, programs and provide tips to help you achieve your financial goals. Learn best-bet financing options, healthy credit practices and how to avoid the most common financing pitfalls. Presented By: Steve Bangs, Lender Relations Specialist, SBA; Michael Whitlock, Wells Fargo; Mark Cyrus, Wells Fargo Sponsored By: Wells Fargo

9:00am-10:30am

Business Success Through Networking

Making the Most of Your Online Marketing

Which type of business networking activity is right for you and your business? There may be no perfect answer for everyone. We will hear from a panel of different types of business people and find out what works best for each of them! Plus, we will teach you how to get the most results out of your networking. Each panelist is a seasoned networker with excellent tips to share. This will be a fun interactive exercise. Bring lots of business cards and get ready to network! Presented By: Richard Burton, Business Software Developer; Craig Ackerman, Realtor; Nancy Lewellen, Attorney; Irv Spivak, Jewelry Merchant

Join us for an informative and interactive workshop that will teach you how to increase customer sales and grow your business with online marketing. In this session, we’ll discuss how you can make the most of your website, email marketing and social media. This session covers important practices and tips on email marketing including content development, offer creation and design tips. We’ll cover how to grow your marketing list with website sign-up forms and how to increase traffic to your website. Plus, this session will teach you how to expand the reach of your business with a blog, Facebook, Twitter and YouTube. You’ll walk away with useful tips and practical information to help you make the most of your current online marketing efforts across multiple platforms immediately. Presented By: Jill Bastian, Vertical Response

Topic: Individual Development Room 673/674

Sponsored By: Wells Fargo

Maximize Your Productivity with Microsoft Solutions

Promoting a Healthy Workforce Topic: Human Resources Room 667

There’s a lot of buzz lately about “workplace wellness.” Why should you pay attention? A simple workplace wellness program can actually boost your business by making your employees healthier, happier and much more productive. Join the medical and nutritional experts from Kaiser Permanente and learn which common health issues are impacting the workforce today and what simple steps you can put in place to help your employees and business “thrive” in today’s economy. Presented By: Paul M. Johnson, MD, Chief, Occupational Health Center San Francisco Service Area

Topic: Technology Room 668

Effective Sales: Closing the Deal Topic: Marketing Room 612/613

The two most important factors in closing more sales are having more qualified leads and knowing how to convert them to deals. In this session you will learn about the entire lead life-cycle process and how to generate more leads, better qualify those leads, close the ones that are ready to be closed, and continue to nurture leads that are not yet ready. You will also learn the top 10 signs to look and adjust for to maximize your chances of closing the deal. Presented By: Joe Khoei, SalesX.com

When you’re running a small business, your success depends on your company operating as efficiently as possible. We can show you a wide variety of ways to increase your productivity and that of your employees. For example, with our solutions, you’ll be able to let technology take care of the work that doesn’t interest you, manage IT issues in less time, use business productivity tools to leverage your knowledge of your business. Sponsored By: Microsoft

Small Business

Conference SESSION 3: Making the Move: Becoming a Franchisee Topic: Finance Room 668

This workshop is designed to simplify the challenges of small business transactions. It teaches best practices to reduce risk and improve your chances of success in buying or selling a franchise or existing business. We will also cover the steps necessary for you to succeed in working with professionals and using simple research and qualification techniques. Sponsored By: Wells Fargo

Please note th

1:30pm-3:00pm

ADA Compliance for Small Business - The Ins and Outs of ADA Requirements for Small Employers Topic: Human Resources Room 618

This presentation will provide a practical overview on the ADA and its recent amendments. Issues discussed will include who is a covered employer for ADA purposes, what types of disabilities qualify for protection under the ADA, what constitutes a reasonable accomodation and what that requires of employers, the basic principles of undue hardship, and discrimination allegation pitfalls. This presentation will cover issues arising at the interview, hiring, employment, and termination stages. Presented By: Eréndira Rubin, Associate, O’Melveny & Myers LLP Sponsored By: Chevron

Market Your Business Topic: Marketing Room 607

At HP’s Market Your Business Workshop you’ll learn how to Save over 50% by printing your marketing materials in-house! Our HP Experts will show you how to create your own, professional-quality marketing materials, make eyecatching brochures, flyers, newsletters, postcards, direct mail, letterhead, business cards and more! Our goal is to help you look like a big business without the big cost by utilizing affordable design solutions. With our help, you will be able to maximize your marketing investment with HP tools designed to help you customize, print and manage your marketing materials! Sponsored By: Hewlett Packard

Best Practices in Cash Flow Management Topic: Finance Room 673/674

This seminar will introduce strategies for managing small business cash flow and leveraging credit by using the Visa Business Card as a tool. Presented By: Irfan Tareen, Visa Inc. Sponsored By: Visa, Inc.

Cut Costs by Greening your Restaurant Topic: Green Business Room 664

Learn what it means to green your restaurant, how much money you can expect to save with these measures, the impact of being green, and all the nitty-gritties of how long it takes and what resources are at your fingertips! You’ll hear from Ritu Primlani, Executive Director of Thimmakka’s Resources, a bay area non-profit assisting restaurants in becoming profitably green for the past seven years and Todd Bell, Sr. Energy Analyst at Pacific Gas & Electric’s Food Service Technology Center. Presented By: Ritu Primlani, Executive Director of Thimmakka’s Resources; Todd Bell, Sr. Energy Analyst at Pacific Gas & Electric’s Food Service Technology Center; and Mike Zuckerman, Director of Sustainability Temple Nightclub/3rdSpaces Sponsored By: Pacific Gas & Electric

Get Organized – Tools to Boost Your Productivity at Work Topic: Individual Development Room 612/613

With so many details to keep track of, running a business can be tough. How can you save time, money, and be more effective in your small business? By getting more organized! In this information-packed class, you’ll learn effective, proven strategies for managing your space, your “stuff,” and paper and your time, so you can focus on boosting your productivity and profits. Presented By: Joshua Zerkel, CPO(R), Productivity Strategist

Marketing Research - Discover Your Niche Topic: Marketing Room 610

As a startup business owner, you can market your business more effectively the more you know about the customer you are targeting. Topics include finding the customer’s key characteristics, understanding why they would buy, and determining your competitive advantage. Presented By: Cheryl Downing, marketingsoapbox.com

Maximize Your Web Site Traffic And Sales: Search Engine Optimization And Web Analytics Topic: Online Marketing Room 667

Getting customers to your Web site involves much more than merely designing an interesting site for them to visit. This is an essential class for aspiring orexisting Web entrepreneurs! You Will Learn how to optimize your Web site to ensure the highest possible placing on the key search engines, effective methods to ensure more Web traffic, how to ensure the maximum conversion rates for site visitors into paying customers, and much more. Presented By: John H. Lundin, PhD, San Francisco SBDC

Wednesday, May 19, 2010 9:00am-5:00pm Register: www.sfsmallbusinessweek.com

hat events are schedule to change, please check the website for the most up to date information.

SESSION 4: Leasing vs. Purchasing Commercial Real Estate Topic: Finance Room 668

It’s one of the biggest dreams of every Small Business Owner: Owning the property where they do business. Join us for an in depth look at all the steps you need to take to realize your dream. We’ll discuss the sources of capital available to you, give you valuable tips on obtaining financing, and show you case studies of business owners who successfully purchased their own commercial real estate. Presented By: Vic Collaco; Mark Quinn, SBA Sponsored By: Wells Fargo

3:20pm-5:00pm

Marketing & PR: Strategies, Plans, Tactics Topic: Marketing Room 664

PR Specialist David Perry owner of David Perry & Associates a full service strategic communications, marketing, public and media relations firm based in San Francisco, and Ken Stram, Marketing and Development Director for The Center in San Francisco will lead a lively discussion geared toward helping you build a Marketing and PR strategy for your business. Presented By: Ken Stram, Director Economic Development, LGBT Center; David Perry, David Perry & Associates Sponsored By: Wells Fargo

Opportunities in Social Media for Small Businesses Topic: Online Marketing Room 673/674

Everyone is talking about using social media to help your business, but what are the real opportunities out there? This seminar will discuss the social media landscape including a case study on the Visa Business Network, a community where small business owners can connect and get help growing their business. Presented By: Rich Yang, Visa, Inc. Sponsored By: Visa, Inc.

Using Free Online Tools to Manage and Grow Your Small Business OSHA Compliance for Small Businesses Topic: Human Resources Room 618

This workshop will provide participants with a comprehensive understanding of current OSHA regulations. Presenter Justin Walker will offer insight on how the latest rules and regulations apply to small businesses and the steps that should be taken to comply with their enforcement. The workshop will offer guidance on how to avoid problem areas measures that employers can take to minimize the risk of fines, penalties, and expensive, time-consuming OSHArelated litigation. Attendees will learn how to enhance and maintain effective compliance programs and best practices for conducting internal audits. The workshop will also explore the future of OSHA-regulation and enforcement under President Obama’s and Labor Secretary Hilda Solis’ Administration. Presented By: Justin Walker, Associate, O’Melveny & Myers LLP Sponsored By: Chevron

Point of Sale and Display Graphics for your Small Business: Get the how, where and why from the experts Topic: Marketing Room 610

Join Bret Carwin of BPS Document Solutions and Laura Ancona, Senior Graphic Designer at ARC for a discussion on what point of sale and display graphics every small business should consider, which work best and how to maximize their effectiveness.Topics will include: A-frames and sidewalk signage, Window decals and graphics, Posters, Banners, Floor Graphics, Benefits of Vehicle graphics; as well as information on: how to visually market your brand and/or business using the right colors and type choices, how to effectively design display graphics taking into account the distance from and environment in which it is seen, how to develop a brand for high-end digital color printing of both small and large format graphics Presented By: Bret Carwin, Director Color Services, BPS Document Solutions & Laura Ancona, Senior Graphic Designer at ARC Sponsored By: BPS

How to Design and Deliver Effective Presentations Topic: Individual Development Room 667

Most people fail to effectively communicate their thoughts, beliefs and ideas to the people around them. You may have the greatest product or service in the world, but it will mean nothing if you can’t effectively present your value based on your customer’s needs. Content will include the number one best practice for engaging your audience, strategies for designing an effective presentation, how to create captivating photos and visuals, best practices for conquering your fear of speaking, how to tell engaging and compelling stories, the five biggest mistakes people make when presenting, delivery skills including eye communication, facial expressions, gestures, body and movement Presented By: Tom Drews, Founder, What Works! Communications

Topic: Online Marketing Room 612/613

Suresh Khanna, a Google executive and owner of Kasa Indian Eatery in the Castro and Marina, will host an interactive, practical session covering the many free tools that small businesses can use to grow and manage their business, using his own restaurant as a case study for what worked and what didn’t work. Presented By: Suresh Khanna, Head of North American Inside Sales /Co-Owner, Kasa Indian Eatery Sponsored By: Google

Finding the Right Tech Support Team and Tools for your Business Topic: Technology Room 607

Successful business owners need to know how to find great tech support and the find the right technology to support their employees and serve their customers. What questions do you ask when interviewing tech companies? How do you know what to look for? What are the ‘red flags’ to be aware of? What are the lateStreet affordable, effective tech tools on the market that increase efficiency and bring down your overall IT costs? All of these topics will be addressed, and your tech questions will be answered! Presented By: Ashley Smith, Founder and CEO, Parachute; Joe Dobrowolski, CIO and Managing Partner, Parachute Sponsored By: Hewlett Packard

Small Business Resource Guide American Red Cross Bay Area Chapter 85 2nd Street, 415-427-8146 www.redcrossbayarea.org The American Red Cross Bay Area Chapter provides relief to those affected by disasters and empowers individuals in our community to prevent, prepare for and respond to emergencies. By helping people in the Bay Area learn how to take care of their families and neighbors, we strengthen our community and make it more resilient to disasters large and small.

Asian Inc 1167 Mission Street, 4th Floor 415-921-0182 www.asianinc.org ASIAN, Inc. is contracted by the California Public Utilities Commission to operate the Supplier Clearinghouse, certifying business as Women- and/or Minority-owned Business Enterprises (WMBE, WBE, & MBE). The purpose of this certification is to encourage, recruit, and utilize businesses owned and operated by women and/or minorities by the Utility Companies under the CAPUC Commission.

BizTechDay 2010 www.biztechday.com BizTechDay is a conference that brings inspiration and scalable ideas to small business owners and entrepreneurs. In a world where entrepreneurs are often divided by borders, cultural differences and competition, it’s easy to lose sight of what we all have in common. BizTechDay seeks to overcome that — to help entrepreneurs see themselves in others — through the power of real-time interaction. BizTechDay San Francisco will be held on October 23, 2010. Last year’s event was attended by over 900 entrepreneurs.

Bayview Business Resource Center (BBRC) 3801 Third Street 415-647-3728 www.rencenter.org The Bayview Business Resource Center provides access to business resources, training, and support to emerging & established entrepreneurs who grow thriving businesses in Bayview/Hunters Point, Potrero Hill & Visitation Valley. The BBRC is a satellite office of the Renaissance Entrepreneurship Center.

Department of the Environment 11 Grove Street 415-355-3700 www.sfenvironment.com The Department of the Environment has a Green Business Program. Any business can become a green business-and the city would like to help that process along. To qualify, a business must comply with all applicable federal, state and local regulations and meet program criteria for conserving resources, preventing pollution, and minimizing waste. Free to all local businesses, the program offers hands-on support, training and technical assistance from environmental experts.

Entertainment Commission City Hall, Room 453 1 Dr. Carlton B. Goodlett Place 415-554-5793 www.sfgov.org/site/entertainment A seven member Commission established in 2003, the Entertainment Commission has the powers and duties to accept, review, gather information regarding and conduct hearings for entertainment-related permit applications. Additionally, the Entertainment Commission plans and coordinates the provision of City services for major events for which there is no recognized organizer, promoter, or sponsor.

Filipino-American Development Foundation 1010 Mission Street (415) 348-8042 bayanihancc.org The Filipino-American Development Foundation/Bayanihan Community Center provides small business technical assistance targeting Filipino entrepreneurs in the San Francisco Bay Area. The Bayanihan Community Center also provides programming and meeting space for nonprofit agencies serving the South of Market neighborhood.

Golden Gate Business Association 1800 Market Street 415-865-5515 www.ggba.com For thirty years, the GGBA has served as a dynamic voice for the Bay Areas LGBT businesses. The GGBA provides members with networking and mentoring opportunities, informal business advice, business leads and referrals. For more information visit www.ggba.com.

Goodwill Industries of San Francisco, San Mateo and Marin Counties 1500 Mission Street, 415-575-2144 www.sfgoodwill.org Goodwill Industries creates employment opportunities for participants to transform their lives and overcome the barriers that stand in their way. Established in 1916, the local nonprofit organization empowers more than 4,100 program participants a year; last year alone placing more than 200 people in jobs with over 100 local employers. Goodwill Business Services recruits, screens, tests, trains and places qualified people in available jobs - all the while making the process financially viable for companies throughout the Bay Area.

Human Rights Commission 25 Van Ness Avenue, Suite 800 415-252-2500 www.sfgov.org/sfhumanrights

Legal Services for Entrepreneurs, a program of the Lawyers’ Committee for Civil Rights of the SF Bay Area 131 Steuart Street, Suite 400, 94105 415-543-9444 www.lccr.com/poverty_direct_services_lse.shtml Legal Services for Entrepreneurs (LSE) is an economic development project of the Lawyers’ Committee for Civil Rights. LSE provides free legal assistance to low-income individuals who want to start or develop for-profit businesses; and for-profit businesses committed to investing in economically distressed communities.

Mayor’s Office of Community Investment (MOCI) 1 So. Van Ness Avenue, 5th Floor 415-701-5559 www.sfgov.org/mocd MOCI contracts with local Economic Development organizations to provide technical assistance, training and loan packaging services for small businesses. In addition to grants, MOCD administers the Small Business Loan Program that provides start-up and existing small businesses with loans that can be used for a number of purposes, including working capital, equipment purchase and other business expansion activities.

Mission Economic Development Agency (MEDA) 3505 20th Street 415-282-3334 www.medasf.org Since 1973, the Mission Economic Development Agency has been dedicated to improving the economic and social conditions of San Francisco’s immigrants and working class families with an emphasis on the Latino community and the Mission and Excelsior districts. MEDA’s mission is to achieve economic justice for San Francisco’s low and moderate income Latino families through asset development.

The HRC works to provide leadership and advocacy to secure, protect and promote human rights for all people and ensures compliance by City departments and contractors with the provisions of the Local Business Enterprise Ordinance.

Northeast Community Federal Credit Union 683 Clay Street 415-434-0738 www.necfcu.org

La Cocina 2948 Folsom Street 415-824-2729 www.lacocinasf.org

Targets low-income and unbanked individuals with their banking needs. One-stop services ranging from registering the Company to writing business plans and applying for loans.

La Cocina provides commercial kitchen space and technical assistance to low-income entrepreneurs who are launching, growing and formalizing their food businesses.

Northern California Minority Business Enterprise Center 1167 Mission Street 415-928-5910 www.norcalmbec.com

LGBT Community Center 1800 Market Street 415-865-5515 www.sfcenter.org The Center’s business development program helps LGBT entrepreneurs start and grow their businesses. The program includes one-on-one assistance, workshops, help accessing capital, and post-loan technical assistance. Visit www.sfcenter. org for more information.

NorCal MBEC is a Federal program funded by the US Department of Commerce MBDA Agency, were we provide assistance to minority owned businesses (MBE) related to: Procurement, for MBEs interested in contracting with federal, state, and local governments and private corporations with diversity procurement programs, in terms of requirements such as Minority, Small Business Certifications and through matchmaking and networking activities.

Small Business Week Resource Guide Office of Contract Administration (OCA) City Hall, Room 430 1 Dr. Carlton B. Goodlett Place 415-554-6296 www.sfgov.org/oca The Office of Contract Administration/Purchasing is a division under the General Services Agency of the City and County of San Francisco. The OCA’s mission is to support the procurement of the material, equipment and services for City departments. The OCA procures millions of dollars on equipment, supplies, and general services and we welcome your participation in this procurement program. City’s bids and contracts, including professional services contracts, construction, architects and engineers, and concessions and leases handled or managed by other City departments, are posted on the website at http://mission. sfgov.org/OCABidPublication/.

Office of Economic and Workforce Development City Hall, Room 448 1 Dr. Carlton B. Goodlett Place 415-554-6969 www.oewd.org OEWD supports the ongoing economic vitality of San Francisco. Under the direction of Mayor Gavin Newsom, OEWD provides city-wide leadership for workforce development, business attraction and retention, neighborhood commercial revitalization, international business and development planning. OEWD’s programs are responsible for strengthening San Francisco’s many diverse neighborhoods and commercial corridors, creating a business climate where companies can grow and prosper and ensuring a continually high quality of life for all San Franciscans.

Office of Labor Standards Enforcement (OLSE) City Hall, Room 430 1 Dr. Carlton B. Goodlett Place 415-554-6733 www.sfgov.org/olse The Office of Labor Standards Enforcement (OLSE) enforces labor laws adopted by San Francisco voters and the San Francisco Board of Supervisors. OLSE ensures that public works contractors comply with prevailing wage regulations, enforces the Minimum Compensation Ordinance and Health Care Accountability Ordinance, and administers the City’s Sweatfree Contracting Ordinance. OLSE also enforces labor laws of general application, including the San Francisco Minimum Wage Ordinance, Paid Sick Leave Ordinance, and Health Care Security Ordinance.

Office of Small Business / Small Business Commission City Hall, Room 448 1 Dr. Carlton B. Goodlett Place 415-554-6143 www.sfgov.org/sbc The Small Business Commission functions as the City’s central point of information and referral for entrepreneurs and small businesses located in San Francisco. By championing “business friendly” policies, marketing the contributions of the small business sector and developing appropriate assistance programs, the Small Business Commission and it’s Office of Small Business work to support and enhance an environment where small businesses can succeed and flourish.

Opportunity Fund 785 Market Street, Suite 1700 (@4th St) http://www.opportunityfund.org/small-businessloans/loans-and-services

Southeast Asian Community Center 875 O’Farrell Street 415-885-2743 www.seacc.us

Opportunity Fund is a Nonprofit Lending Institution that provides small business loans to businesses throughout San Francisco, San Jose, Oakland, and the greater Bay Area. We provide low interest loans and business consulting to existing businesses that get turned away from banks.

Our mission is to develop and administer programs that serve the needs of the Southeast Asian communities which include self-sufficiency, economic viability, advocacy, community empowerment, leadership development, acculturation, cultural preservation and small business development including micro-loans.

Renaissance Entrepreneurship Center 275 Fifth Street 415-348-6220 www.rencenter.org

Taxpayer Assistance & Passport Services City Hall, Room 140 415-554-4643 www.sfgov.org/tax

Renaissance is San Francisco’s oldest small business development organization. We provide comprehensive services to meet the needs of women and men, small business owners and micro-entrepreneurs at all stages of their business development from startup to launch and growth.

Taxpayer Assistance & Passport Services is the customer service unit of the Office of the Treasurer & Tax Collector. Staff members provide information and assistance to San Francisco businesses regarding registration and tax obligations as well as regulatory licenses. They also serve as authorized acceptance agents for U.S. Passport applications. The Passport Services unit offers regular and emergency service without an appointment from 8:00am4:00pm, Mon-Fri in Room 140 of City Hall.

San Francisco Locally Owned Merchant Alliance (SFLOMA) 1007 General Kennedy Avenue 415-561-7687 www.sfloma.org SFLOMA identifies and promotes locally owned independent businesses. Our goal is to educate and inform residents of and visitors to San Francisco of the positive economic value on the community and the value to the individual of shopping independent retailers firstreet

SCORE 455 Market Street, 6th Floor 415-744-6827 www.sfscore.org SCORE is a non-profit resource partner of the Small Business Administration dedicated to educating entrepreneurs. Our volunteers are working and retired business executives who provide free counseling and low cost workshops to help businesses get started and grow successfully.

Small Business Administration (SBA) 455 Market Street, 6th Floor 415-744-6771 www.sba.gov The Small Business Administration is the federal agency assisting entrepreneurs with financing, training and advocacy. In addition, the SBA works with thousands of lending, educational and training institutions nationwide to benefit businesses.

Small Business Development Center 300 Montgomery Street, Suite 789 415-841-4050 www.sfsbdc.org The SBDC provides free, confidential one-on-one business counseling, hands-on workshops and access to capital for existing small businesses and ready to launch start-ups. Counseling is provided by the staff and over twenty professional small business consultants with skills including: business planning, financial management, bookkeeping, marketing, sales, technology, website design, wholesale, retail, procurement, capital formation, human resources, restaurants, and even artists and performers. The SBDC is a program of City College of San Francisco, partners with the US Small Business Administration and is part of the Northern California SBDC Network.

Treasurer / Tax Collector City Hall, Room 140 1 Dr. Carlton B. Goodlett Place 415-554-4400 www.sfgov.org/site/treasurer The Office of the Treasurer & Tax Collector, serves as the banker, tax collector, collection agent, and investment officer for the City and County of San Francisco.

Urban Solutions 1083 Mission Street, 2nd Floor 415-553-4433 www.urbansolutionssf.org Urban Solutions is an economic development non-profit organization whose mission is to foster the well-being of disadvantaged communities by helping to increase neighborhood commercial vitality, strengthen small businesses, create jobs and encourage diversity.

Women’s Initiative for Self Employment 1398 Valencia Street 415-641-3460 www.womensinitiative.org Women’s Initiative for Self Employment provides a safe, supportive environment where high-potential, lowerincome women can receive the help they need to start and grow their own businesses. We offer a 20 session business-training course, individual coaching and financing services in both English and Spanish. Women graduate with a business plan and the self-confidence to make it work. Women’s Initiative also offers on-going business support, matched saving program and micro-loans to graduates.

Working Solutions 611 Front Street 415-477-8415 www.tmcworkingsolutions.org/Services Working Solutions is a 501(c)3 nonprofit organization that provides underserved micro entrepreneurs with the access to capital and resources they need to start or grow a business. We strive to strengthen the economy, create jobs, and build strong communities.

Event: Thursday, May 20

businessafterhours

2010 Thursday, May 20th 5:30-8:30 pm AT&T Park, Club Level 24 Willie Mays Plaza

Hosted by:

Join the Chamber and Our Sponsors in celebrating Small Business Week at our largest networking event of the year – Business After Hours Grand Expo.

This grand-scale, high-energy event features more than 150 exhibitors – companies of all sizes and our small business resource partners – as well as live music, catered hors d’oeuvres from Bay Area top restaurants and complimentary wine from California premier wineries. This year’s event will take place at the San Francisco landmark – AT&T Park. For businesses large and small, the Grand Expo is a must-attend networking event! Fee to attend. Register Online at: www.sfchamber.com/grandexpo For more information about the 2010 Grand Expo, contact Nadia Chan at 415-352-8803 or nchan@sfchamber.com.

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For more information about Kaiser Permanente, call 1-800-464-4000 or visit kp.org.

Facilitating Success

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Working together For better results At PG&E, we know that working together helps us energize each other to reach common goals. That’s why we’re proud to be a part of San Francisco Small Business Week, and support our customers’ efforts to save money, energy and help the environment.

We’re in your neighborhood! Meet Stu Carty, your local Constant Contact® marketing expert in the San Francisco Bay area. Stu has helped thousands of small businesses succeed with email marketing. Now he’s ready to help you too! Attend one of Stu’s dynamic and informative FREE seminars, held at a time and location that’s convenient for you. The Power of Email Marketing — Learn the strategies and proven techniques that drive a successful email marketing program. Getting Started with Constant Contact — Gain an in-depth knowledge of the tools and features of Constant Contact's Email Marketing. Register for a FREE seminar today! For a full listing of times and locations, visit his registration page: www.ConstantContact.com/SFBayArea or call our Seminar Registration Desk: 1-800-276-1039.

"PG&E" refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2010 Pacific Gas and Electric Company. All rights reserved. These offerings are funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission. CMM-0510-0514

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