1300 RESUME - EXAMPLES (2023) by 1300 RESUME

RÉSUMÉ EXAMPLES 2023

1300 Resume Pty Ltd ©

JANE SMITH

 Skye VIC 3977

CAREER PROFILE

As an accomplished professional with highly developed stakeholder engagement skills, I am actively pursuing a career opportunity as a University Partnerships Officer at the Department of Defence with the desire to undertake new challenges and make a valuable contribution in the Australian Public Service. Throughout my career spanning twenty-two years as an influential communicator and negotiator, I have successfully collaborated with internal and external stakeholders to achieve desired results and outcomes. I am confident I would make a positive contribution to the Defence Science and Technology Group with the capacity to assist the Assistant Director, University Partnerships, to manage new and existing university partnerships, curate the ongoing executive dialogues with each university and assist with the implementation and updating of the Defence Science Partnering contractual framework. Furthermore, I believe my strong written and verbal communication skills, experience in stakeholder engagement and the ability to support the negotiation of complex arrangements would be well utilised.

QUALIFICATIONS & TRAINING

KEY SKILLS & COMPETENCIES

 Project Management: Manages and delivers projects, ensuring time, cost, quality, expectations and requirements are met.



: Highly developed written and verbal communication skills, articulating key messages clearly and succinctly.



Influential and persuasive, with the ability to negotiate successfully with internal and external stakeholders.

 Team Work: Works as a dedicated and supportive team member, sharing information and contributing to team objectives.

 Process Development: Drives business innovation with a commitment to developing and improving processes and systems.

 Change Management: Drives innovation, initiates positive change in work practices, technology and business improvement.

 Integrity: Represents the organisation in an honest and professional manner, modelling high standards of ethical behaviour.

 Legislative Compliance: Understands, interprets and applies a range of government legislation, policies and procedures.

 Management: Manages and optimises operations across all areas, ensuring service delivery, KPI’s and objectives are met.

 Analytical & Research: Well-developed analytical and research skills, with proven expertise in collecting and analysing data.

 Time Management: Well organised and highly efficient, with the ability to manage tasks, schedules and changing priorities.

 Problem Solving: Maintains a solution-focused approach, effectively resolving issues and problems promptly and efficiently.

 Written Skills: Prepares quality briefs, written reports and correspondence articulating trends, opportunities and risks.

 Technology: Computer savvy with advanced proficiency using MS Suite, Power BI, One Note, Visio and Tablo.

R É S U M É

 jane-smith@gmail.com

 0430 333 333

2022 - Current Diploma Project Management Mentor Education 2021 Facilitation Training Group Works 2018 Negotiation, Persuasion and Influence Skills In-house Training 2018 Safety Leadership In-house Training 2018 Customer Focus In-house Training 2018 MS Project Management In-house Training 2017 Diploma of Leadership and Management Australian Institute of Management 2017 HACCP Internal Auditor Training BSI Group 2017 Auditing an Environmental Management System ISO 14001:2015 SIA Global 2017 Auditing Quality Management Systems ISO 9001:2015 SIA Global 2016 Diploma of Business Administration Holmesglen Institute 1990 - 1992 Diploma of Hotel Catering and Institute Management South East London College

Communication

Negotiation:

Sep 2009 - Current MELBOURNE WATER | www.melbournewater.com.au Docklands, Victoria

Sep 2019 - Current Project Manager, Flood Partnerships

Mar 2017 - Sep 2019 Integrated Management Systems Coordinator

Oct 2015 - Mar 2017 Quality Systems Coordinator

Sep 2009 - Oct 2015 Project Coordinator

Melbourne Water is a Victorian Government-owned statutory authority that manages much of the water bodies and supplies in metropolitan Melbourne, including reservoirs, lakes, wetlands, canals and urban creeks, and the sewerage and drainage systems Melbourne Water was formed by the merger of Melbourne and Metropolitan Board of Works and smaller urban water authorities.

Project Manager, Flood Partnerships (Sep 2019 - Current)

RESPONSIBILITIES:

 Leading the development of co-designed Flood Management Plans with the local government agencies and the VICSES in the Port Phillip and Westernport Region to address current and future flooding issues and improve flood risks to local communities.

 Leading and facilitating project working groups and workshops with stakeholders when developing Flood Management Plans.

 Managing projects and preparing project schedules, plans, reports, briefs and scope of works, financial reporting and budgeting.

 Managing research projects in a quest to improve knowledge regarding community resilience issues to inform flood programs and campaigns that analyses existing research and learning working in close collaboration with VICSES and the University of Melbourne.

 Fostering relationships and promoting collaboration between flood agencies, local government agencies and other stakeholders.

 Preparing management review reports which includes environmental scanning, monitoring reporting on processes and training.

 Analysing and interpreting flood impact data in order to produce useful information for both technical and lay audiences.

 Leading and managing the monitoring, reporting and evaluating of agreed actions from individual Flood Management Plans with multi-stakeholders both internal and external and identity trends and opportunities to drive continuous improvement.

 Managing the work in projects by prioritising actions, managing project schedules and providing monthly project reports.

 Managing conflicting demands, setting priorities and organising work to ensure specific objectives are successfully achieved.

 Providing guidance to staff in the implementation and monitoring of quality management practices.

ACHIEVEMENTS:

 Successfully led the development and delivery of six flood management plans that were delivered on time and on budget.

 Worked with internal and external stakeholders to gather flood management data to assist in developing flood management plans

 Supervised and directed consultants to deliver a social research project to measure the flood resilience of high risk flood prone.

 Created, developed and implemented a flood management Plan Dashboard report in Power BI that was shared with Senior Leaders on a quarterly basis, successfully enabling Melbourne Water to effectively evaluate the Flood Management Plan program and identify opportunities for improvement and share lessons learnt with external stakeholders including councils and the VICSES.

 Delivered and implemented a Controlled Document Report in Power BI which was shared organisation wide as it provides a monthly overview on the status of Melbourne Water’s controlled documents and highlights the current percentage of conformity i.e. the amount which are overdue for review, how many new procedures have been added and how many retired.

 Prepared Individual Flood Plan Action Reports that are shared with each Council on a quarter basis thus enabling Councils to plan and allocate resources, whilst ensuring the outcome of the plans are successfully achieved.

Integrated Management Systems Coordinator (Mar 2017 - Sep 2019)

RESPONSIBILITIES:

 Led and facilitated workshops and group meetings to work identify and improve monthly business reporting to senior leadership.

 Worked with internal Melbourne Water stakeholders to identify and implement continuous improvement solutions to Melbourne Water business processes and implement Melbourne Water’s Integrated Management System.

 Collaborated as part of team in order to improve the risk and compliance processes at Melbourne Water.

ACHIEVEMENTS:

 Led the implementation of Melbourne Water first combined Internal Management System audit, which encompassed HACCP, National Audit Tool, AS/NZS 4801, ISO 14001, ISO 22000 and ISO 9001 in an effective and efficient manner.

 Led the development of training material and delivered training for the organisation’s controlled information and templates.

 Led the IMS lessons learnt plan following an external IMS audit to address actions and identify improvement opportunities.

 Demonstrated innovation and improvement with the development of Smart word templates to create critical controlled information to provide consistency and ease of use across the business.

EMPLOYMENT HISTORY

Quality Systems Coordinator (Oct 2015 - Mar 2017)

RESPONSIBILITIES:

 Administered the quality management system including policy, manual, procedures and improvement plans, implementing an efficient and effective internal audit program, and delivering quality system training and awareness initiatives.

 Planned and executed internal quality audits across the organisation, reporting on findings and maintaining information.

 Coordinated, advised and influenced the integration and improvement of Melbourne Water’s Integrated Management System.

 Provided direction on managing documented information to ensure compliance with legislative and regulative requirements.

 Managed Melbourne Water’s internal quality audit actions to ensure that they were completed in effectively and on time.

 Developed and implemented clear project plans, implemented and oversaw Quality/Integrated Management Systems.

ACHIEVEMENTS:

 Project managed Melbourne Water’s Quality Management System to ensure compliance to AS/NZS ISO 9001 certified standards, managed the quality management framework; policy, manual procedures, improvement plans and quality system initiative delivery

 Implemented program wide reporting to senior management team on status of Melbourne Water’s management system to ensure visibility of emerging risks and trends.

Project Coordinator (Sep 2009 - Oct 2015)

RESPONSIBILITIES:

 Provided project support to senior executives and management teams with the Major Program Delivery Group.

 Achieve business benefits from the delivery of programs by implementing best practice systems, processes and methodologies.

 Ensured projects are delivered safely, efficiently, on time, to budget and meet business quality and functional requirements.

 Managed financial performance and budget, forecast, scheduling, change management and governance of projects.

 Managed, tracked and updated key initiatives identified in the Major Program Delivery group’s annual business plan.

 Supported the General Manager, with a significant focus on strategic program coordination.

 Prepared monthly, quarterly financial business reports for internal and external customers.

ACHIEVEMENTS:

 Introduced and implemented a monthly management performance report which provided analytics against spend, percentage complete and performance to target for safety, customer key performance indicators.

 Project managed and coordinated an office relocation of 200 employees.

Aug 2008 - Sep 2009

JAYDO CONSTRUCTION PTY LTD |

Collingwood, Victoria

www.jaydo.com.au

Executive Assistant to the Program Director

JAYDO Construction has earned its reputation as an outstanding water infrastructure constructor and pipeline construction specialist by delivering quality projects on time and on budget for our clients. JAYDO is a privately owned business with generations of experience in earthmoving, pipelaying, drainage and water infrastructure with over 100 employees across the company.

RESPONSIBILITIES:

 Provided professional and timely administrative and business support to the Program Director and the company’s executive team, who worked on a Joint Adventure project with external organisations, managing multiple tasks and competing priorities

 Worked efficiently and effectively in a high-pressured environment, working with others to meet outcomes with tight deadlines.

 Prepared and delivered timely reports and presentations, using highly developed written and verbal communication skills.

 Consistently maintained a strong focus on attention to detail and accuracy, solving problems and made sound judgements.

 Planned and managed a range of events and workshops which included internal and external customers.

 Updated financial invoices and processed expense claims in an accurate and timely manner.

ACHIEVEMENTS:

 Successfully coordinated and managed the safety training requirements for new and existing employees.

 Led and managed the end-to-end process to develop and implement a Pipelines Alliance monthly newsletter.

 Built cohesive relationships with internal and external stakeholders of the Pipelines Alliance, a Jaydo partner.

PREVIOUS WORK HISTORY

Business Support Administrator Phillips Newman Wines and Spirits, United Kingdom

Catering Manager Stuart Cabledu Catering, United Kingdom

Relief Catering Manager Stuart Cabledu Catering, United Kingdom

Chef British Telecom, United Kingdom

Specialised Diet Chef Kent & Canterbury Hospital & Great Ormond Street Children’s Hospital, United Kingdom

PERSONAL DETAILS

NATIONALITY: English

VACCINATION STATUS: Fully vaccinated for COVID-19

HEALTH: Excellent, physically fit, non-smoker

DRIVER’S LICENCE: Current Driver’s Licence

INTERESTS: Member of Toastmasters International

PROFESSIONAL REFEREES

Elisa Bourke

Deputy Program Director

Intelligent Water Networks

 0447 240 561

 elisa.bourke@iwn.rg.au

Susan Ratcliffe

Program Director - Integration & Simplification

Melbourne Water

 0413 208 147

 susan.ratcliffe@melbournewater.com.au

Jane Smith

Sales & Business Development Specialist

PROFESSIONAL PROFILE

Self-motivated, energetic and results-driven sales, business development, marketing and brand management professional with a broad experience spanning 15+ years across the fashion and homewares industries throughout Australia, United Kingdom, USA and India. Proven track record of achievement in driving increased revenues, developing client relationships, evaluating market trends, developing new business opportunities and exceeding sales targets and KPI’s. Capacity to drive improvement in top sellers within product ranges and source better quality products at the targeted cost and margins. Comprehensive experience in endend project management from product development and design, research, forecasting and product development to creating sales and marketing strategies, driving new business, establishing and nurturing relationships, managing a significant portfolio of clients and budgets. Major strengths in leadership, organisation and attention to detail as well as verbal and written communication skills. Exercises exceptional judgment, working independently and in a group setting. Fosters collaborative and positive client relationships whilst driving increased revenues by identifying new sales opportunities.

KEY SKILLS & COMPETENCIES

• Ability to identify, capture and drive new business opportunities with an understanding business across various markets.

• Solution focused with the ability to overcome objections, consistently exceeding customers' needs and expectations.

• Influential and persuasive sales professional with high-level negotiation, presentation and communication skills.

• Capacity to design and implement sales and marketing campaigns, build sales teams and instil a positive team culture.

• Proven expertise in strategic sales leadership and market penetration with the ability to coach sales teams to achieve KPI’s.

• Experienced in negotiating and securing high value sales contracts and increasing revenue by identifying sales opportunities.

• Proficient in lead generation, direct sales and cold calling with the ability to follow-up with clients to ensure 100% satisfaction.

• Consistently fosters collaborative and positive client relationships, providing professional customer service and support.

• Adept in all aspects of business process improvement, competitor analysis, market analysis and reporting.

• Computer and technology savvy with the ability to update and maintain customer databases.

CAREER OVERVIEW

2016 - Current Spotlight Pty Ltd

2014 - 2016 Viddia Pty Ltd

2012 - 2014 Cotton On

2011 - 2012 Play Corp Pty Ltd

2007 - 2008 Swiss Models Sportswear Pty Ltd

2006 - 2007 Sundays Jump P/L & Pingpong Label Ltd

2006 Breakaway Apparel Pty Ltd

1999 - 2005 Nixe Design

1999 - 2003 Judith Paul Fashions Ltd

1997 - 1998 Abercrombie and Fitch

Sales/Account Manager

Sales Director/Account Manager

Production Coordinator

Fashion Designer/Production Coordinator

Account Manager/Production Coordinator

Account Manager/Production Coordinator/Merchandiser

Account Manager/Fashion Designer

Freelance Fashion Designer

Sales Manager/Fashion Designer

Assistant Designer (Internship)

R É S U M É

0401 030 255 sarahgirn@yahoo.com 78 Jamieson Way, Point Cook VIC 3030

RECENT CAREER HISTORY

Dec 2016 - Current SPOTLIGHT PTY LTD South Melbourne, Victoria

Sales/Account Manager

SpotlightisafamilyownedandoperatedAustralianbusinesswithstoresthroughoutAustralia,NewZealandandAsia,employingmore than6,700teammemberswhoarededicatedtoprovidingthebestquality,service,priceandexpertiseinfabrics,craftandhomewares tomillionsofcustomerseachyear.

RESPONSIBILITIES:

• Communicate directly with customers both instore and in their home to determine their interior design needs.

• Present the made-to-measure interior designer range, outlining and recommending options for their home.

• Utilise sales and marketing techniques to promote products and highlight product benefits to customers.

• Arrange appointments using a calendar, manage orders and provide customer care, follow-up and close orders.

• Identify customer issues and provide quality interior design and product solutions tailored to their budgets.

• Work closely and collaboratively with the team to attract new customers, improve and strengthen relationships.

• Respond to customer enquiries, close sales, complete documentation and sales contracts.

ACHIEVEMENTS:

• Consistently exceeded set sales targets and maintained excellent conversion rates for new customers and referrals from existing customers.

Mar 2014 - Dec 2016 VIDDIA PTY LTD Point Cook, Victoria

Sales Director/Account Manager

Viddiaisafamilybusinessthatprovidesorganiccottonknitwearforbabiesandchildren.Thebrandhasbeenlaunchedwith100%organic cottoncertifiedrange,withtheGlobalOrganicTextileSystemCertification,whichprovidesawiderauditingofenvironmentalfactorsin production,FairTradeofemployeesregardingpay,workingconditionsandsustainabilityforfarmers.

RESPONSIBILITIES:

• Manage the daily operations of the business with a strong focus on sales management and business development.

• Develop and implement sales strategy, productivity of sales team, opportunity management and achievement of KPI’s.

• Goal deployment matrix for the territory to deliver business goals, ensuring the long term strategic plan is achieved.

• Establish and maintain effective sales forecasting methods, in conjunction with key stakeholders to ensure accuracy.

• Ensure new markets and product/service opportunities are delivered and sales are consistently achieved.

• Delight customers by delivering exceptional customer service and manage accounts where necessary.

• Improve the levels of customer satisfaction as identified in various customer feedback and surveys.

• Manage and recommend best practice processes and ensure the compliance with the company’s standards.

• Design a range of garments ranges, liaising directly with the suppliers in India, ensuring the integrity of the product.

• Set-up and manage a Quality Assurance Officer to inspect bulk goods, ensuring specifications are met before shipment.

• Create and draft specifications of items, track samples and have final inspection by the Quality Control Officer in India.

ACHIEVEMENTS:

• Presented and sold the fashion range to independent Melbourne boutiques through the Reed Gift Trade Fair and Essential Baby and Mother Expo and through effective face-to-face appointments with business owners.

RECENT CAREER HISTORY

Aug 2012 - Mar 2014

COTTON ON Geelong, Victoria Production Manager

CottonOnisanAustralianretailchain,knownforitsfast-fashionclothingformen,women,teenagersandchildren.Ithasalmost1500 storesin12countriesandemploys17,000staffinAustraliaandinternationally.CottonOnalsooperatesCottononBody,CottonOnKids, RubiShoes,Typo,T-barandFactorieandownsSupré.

RESPONSIBILITIES:

• Responsible for developing products throughout the complete lifecycle through to B2B sales to the franchise stores.

• Identify and examine customer requirements, applying a consultative approach and a creative and positive attitude in order to fulfil customer needs and goals together with business risks and potentials.

• Undertake opportunity management and achievement of agreed business objectives aligned with set targets.

• Coordinate with Kid’s Team Buyers and Creative Director to design product ranges and develop specification packs.

• Consistently communicate with the internal team and suppliers to meet set budgets and agreed deadlines.

• Train new developers in the current processes, garment construction procedures and the age set grading rules.

• Check and evaluate test reports and measurements regarding specifications, ensuring compliance with standards.

• Research compliance standards, fabric testing and trim testing for new styles to maintain accurate knowledge.

ACHIEVEMENTS:

• Through improved design, increased profits on baby knitwear and dresses above 90% of the set forecasted margin, promoted to sleepwear and swimwear compliance developer through attention to detail and effective conduct.

AWARDS & RECOGNITION

• Received scholarship from The Textile Institute, England towards each year of the 3-year degree costs

• Received sponsorship from John Smedley, England - quality fine wool yarns for degree and cat walk collection

QUALIFICATIONS & TRAINING

REFEREES AVAILABLE UPON REQUEST

1996 - 1999 Bachelor of Knitwear and Fashion Design (Honours) Nottingham Trent University 1992 - 1994 Higher National Diploma of Fashion Thames Valley University

JOHN SMITH

CAREER PROFILE

MBA, EMRB, BBS, ACCA, CFSA, AIOBZ

Multi-qualified and results-driven executive with extensive experience in the banking and financial services sector, with recent contributions as General Manager - Retail Banking, General Manager - Banking & Operations, Head of Risk/Chief Risk Officer and Senior Bank Examiner. Strong commercial background with an in-depth knowledge of banking and sales management as well as considerable experience in overseeing risk management, governance and compliance activities. Throughout my career spanning 24 years including 13 years in executive positions, I have demonstrated accomplishment in developing innovative business strategies to continuously grow revenue and profitability, leading high performing teams, optimising operations and driving quality serv ice delivery. Maintaining strong levels of motivation, energy and drive with the ability to shape strategic direction and influence internal and external stakeholders, I have led and managed positive change, increased market share of leading banking institutions, upskilled employees, enhanced a positive workplace culture and lead operations efficiently resulting in numerous awards and accolades.

QUALIFICATIONS

2005 MASTER IN BUSINESS ADMINISTRATION DEGREE (FINANCE & STRATEGY)

Graduate School of Management, University of Zimbabwe

2016 EXECUTIVE MASTER IN RESPONSIBLE BANKING (EMRB)

London School of Economics & Enterprise/World Savings Bank Institute

2013 DIPLOMA IN ACCOUNTING

Association of Chartered Certified Accountants (ACCA), UK

KEY SKILLS & COMPETENCIES

 Experienced in executive and non-executive roles, communicating professionally with industry stakeholders, group executives, boards, government officials, corporate/SME and retail customers, outsourced partners, pension funds and industrial bodies.

 Strong understanding of financial performance management in banking area, effectively assessing market conditions, defining, recommending, implementing and monitoring strategy to obtain and sustain the competitive edge and results of the bank.

 Self-motivated and driven with the proven ability to develop business strategies to continuously grow revenue and profitability via a complete, well-diversified shelf of innovative financial solutions that meet with the needs of different customer segments.

 Skilled in operations and branch management, driving the business development of staff, supporting sales and service teams.

 Excellent financial management skills, reviewing and controlling operating costs within the budget to maintain cost control.

 Proven ability to identify training needs, recommend, guide, rotate, monitor and follow-up to improve staff competencies.

 Highly adept in ensuring growth in business volumes and generating new account relationships through all business segments.

 Collaborates with senior management and marketing teams to implement creative and strategic marketing campaigns.

 Excellent verbal and written communication skills, building strong relationships to maximize revenue and profitability.

 Consistently exhibits and maintains a high degree of professionalism and maintains confidentiality and integrity.

 Comprehensive knowledge of the Banks’ Act and other Government legislation relevant to banking industry.

R É S U M É

0466 666 666 john-smith@gmail.com linkedin.com/in/john-smith-a2558480

May 2016 - Dec 2021

CENTRAL AFRICA BUILDING SOCIETY (CABS)

Harare, Zimbabwe

General Manager - Retail Banking

Central Africa Building Society (CABS) is Zimbabwe's largest building society offering financial products and services. CABS is an established brand name in the financial retail market in Zimbabwe. The Society offers financial products and services including transaction and savings accounts, mobile banking, mortgage loans, money market investments, term deposits and payroll loans.

RESPONSIBILITIES:

 Contributing as a result-driven, senior member of the executive team, with direct accountability for full strategy, balance sheet and profit & loss for CABS’ Mortgages & Personal Lending, Sales & Distribution, Retail Branch Network, SME Banking, Platinum Club Banking, Agency & Digital Banking, Bancassurance and Outsourced Partner Management.

 Assessing market conditions, recommending, implementing and monitor strategy to maximise the bank’s competitive edge.

 Ensuring and driving growth in business volumes and generate new account relationships through all business segments.

 Developing business strategies to continuously grow revenue and profitability via innovative solutions that meet customer needs.

 Identifying employee training and upskilling needs, monitoring and managing training to improve staff competencies.

 Overseeing operations, business development efforts of staff, and provide ongoing support for sales and service.

 Managing, supervising and coaching Retail Banking direct reports including 48 junior managers and over 350 staff.

 Championing the bank’s service delivery channels, business development and sales, mortgages and personal lending, structured finance, banking operations, and staffing with areas under my jurisdiction including:

- SME Centre

- Over 35 retail branches

- 2 Platinum Branches

COMMITTEE WORK:

- 1,000 Textacash Agencies

- 25,000+ POS terminals

- VISA/Mastercard/CPA issuing and acquiring

 Actively contributing as a full member of various Committees, including the following:

- Chair of the New Product Development & Pricing Committee (NPDPC)

- Chair of the Retail Executive Committee (REXCO)

- Member of the ICT Steercom and Management Credit Committee

- Member of the CABS Executive Committee (EXCO)

- Member of the Asset & Liability Committee (ALCO) - Member of the Old Mutual Group Deal Team

- Contributes to Board Committees by invitation

ACHIEVEMENTS:

 Grew and defended CABS’s dominance in the POS/iPOS and Mortgage Lending/Property development to remain # 1 in market share.

 Re-negotiated commercials for CABS’s 3 outsourced services digital delivery arrangements, resulting in up to 40% in cost savings

 Successfully launched the Digital Banking Department in 2019, set-up the inhouse digital channel and product development.

 Launched VISA, WhatsApp Banking, mobile lending, MNO integrations (Bank2Wallet) and internal efficiency digital offerings.

 Migrated 75%+ of active customers to digital channels and reached 95% of volume of transactions on digital channels, with only 5% going through branches, resulting in successful branch rationalization from 65 branches to 36, within expected friction limits.

 Successfully achieved all cross-sale targets for retail, corporate, treasury and bancassurance products over the last 3 years.

 Under my leadership and direction, the Retail Banking team and I won awards on behalf of the bank in mobile payments and digital innovation, Best SME Banking support, and best mortgage lender during my tenure.

Feb 2010 - Apr 2016

PEOPLE’S OWN SAVINGS BANK (POSB)

Harare, Zimbabwe

General Manager - Banking & Operations

People's Own Savings Bank (POSB) is one of the financial institutions, licensed and supervised by the Reserve Bank of Zimbabwe, the national banking regulator. As of 31 December 2015, POSB had total assets valued at US$133.7 million, with $63.81 million in customer deposits and made an after-tax profit of US$7.9 million in the calendar year 2015.

RESPONSIBILITIES:

 Reported to the Chief Executive Officer and acted as CEO in his absence, with full strategy responsibility for the bank’s Retail & SME Banking, Microfinance, Esteem/Private Banking, E-Banking & Agency, Operations Support, and Central Operations departments

 Accomplished results through the management of offshore teams responsible for assessing the ability of individuals and companies to meet the demands of loans by determining level of credit that can be granted without undue risk.

 Oversaw Corporate Banking from 2010 to September 2015, when a separate SBU was created.

EMPLOYMENT HISTORY

RESPONSIBILITIES:

 Managed and coached Banking & Operations employees including 5 Heads of Department , 45 junior managers and over 300 staff.

 Championed the bank’s service delivery channels in terms of business development and sales, credit operations, structured finance, banking operations, and staffing; accountable for areas under my jurisdiction including: 2 SME Centres, 32 retail branches, 2 Esteem Branches, Western Union Agency business, 2 cash centres, 240 agency offices, and over 250 Point-of-Sale (POS) terminals.

 Managed a portfolio of Products/Services including: SMEs, Microfinance and Retail Lending, Business & Retail Deposits, Savings Products, MTAs, Mobile Banking, Digital Channels and Cards.

COMMITTEE WORK:

 Actively contributing as a full member of various Committees, including the following:

- Bank’s EXCO

- Asset & Liability Committee (ALCO)

- Funding Crisis Team

- Mortgages & Property Development Committee

- Management Credit Committee

ACHIEVEMENTS:

- Board Credit & Investments Committee

- Purchasing Committee

- Works Council

- ICT Steering Committee

- Attended Board committees and the main Board by invitation

 Led the commercialization of key products/services and channels, transforming the institution to profitability within one year.

 Licensing and launch of Mortgage Lending, Microfinance, International Banking and Forex Dealership Licences, with y intimate knowledge of requirements, and personal professional relationships with RBZ colleagues were essential.

 Played an instrumental role in the team that conducted an initial feasibility study, report and recommendations on establishing a Women’s Bank in Zimbabwe. Worked in collaboration with the Ministry of Women Affairs, Gender & Community Development, Ministry of Finance, the World Savings Banks Institute (WSBI), receiving a short-term assignment and undertook working trips to study products/markets at the Tanzania Women’s Bank (Tanzania), Fidelity Bank (Ghana), Equity Bank (Kenya), Bharatiya Mahila Bank (India), and Grameen Bank (Bangladesh).

 Played an instrumental role in the successful rollout of the inaugural Sponsor Bank arrangement with Meikles Financial Services/Veritran in order to launch MyCash Product under PickNPay.

 Under my leadership and direction, won various awards for the bank including the following:

- Second best African Bank award for child/youth friendly products (Child & Youth Finance International (2015)

- Best Product-People’s Choice Account (2015)

- ZIA Investor Award (2014)

May 2009 - Jan 2010

CENTRAL AFRICA BUILDING SOCIETY (CABS)

Harare, Zimbabwe

Head of Risk/Chief Risk Officer of the Bank

RESPONSIBILITIES:

 Oversaw corporate compliance, including ensuring compliance frameworks and policies were in place, compliance reporting and managing relationships with regulators, as well as business continuity planning, reporting to the Managing Director,

 Worked closely with the executive team, GIA, Group Risk, and Regulators to support a value-adding risk management culture.

 Drafted new risk policies and supported guidelines on risk management in order to optimise mitigation of risk successfully.

 Identified key risks facing the bank and provided policy recommendations on whether to avoid, mitigate, transfer or accept risk.

 Reported regularly to the Executive Committee (EXCO), Board Committees and the Board on measures, activities, and assessments pertaining to the management of the risk universe, taking the bank’s e risk management framework to the next level.

 Implemented the institution’s Enterprise Risk Management System (ERM) within set risk appetite and strategy, ensuring that risk management is embedded in corporate strategies and objectives.

ACHIEVEMENTS:

 Introduced Risk Management policies which considered regulatory requirements, the Banking Act, the Building Societies Act, and Old Mutual Group requirements which was a transition period as CABS was shifted to a fully-fledged bank from a mortgage lender.

 Successfully achieved capacity building and recruited staff for Risk Department, training and risk awareness capacity building for management and staff, which had a positive impact on ownership by line management and people on the shop floor.

EMPLOYMENT HISTORY CONT’D…

Jan 2005 - Apr 2009 RESERVE BANK OF ZIMBABWE

Harare, Zimbabwe

Jan 2007 - Apr 2009 Senior Bank Examiner - Licensing, Supervision & Surveillance Division

Jan 2005 - Dec 2006 Bank Examiner, Bank Licensing, Supervision & Surveillance Division

The Reserve Bank of Zimbabwe is the central bank of Zimbabwe headquartered in the capital city of Zimbabwe, Harare. The Reserve Bank's most important role is to create and enact monetary policies. According to the bank's website, as the only producer of Zimbabwe's bank notes and coins, it regulates the amount of money in circulation.

Senior Bank Examiner - Licensing, Supervision & Surveillance Division (Jan 2007 - Apr 2009)

RESPONSIBILITIES:

 Led and supervised a team of Bank Examiners to conduct off-site surveillance and on-site examinations of financial institutions.

 Oversaw and ensured compliance with relevant laws and regulations, guidelines, directives, and observance of international best practice amongst banks, asset management companies and micro-finance institutions.

 Provided up-to date assessments and risk profiles of regulated financial institutions as well as formulating and implementing appropriate supervisory action as per Reserve Bank prudential standards, compliance directives, laws and regulations.

 Promoting market discipline, full disclosure, good corporate governance and sound risk management practices in the financial system;

 Conducted research leading to policy formulation on regulatory issues including Basle II/III, risk-based supervision and stress testing.

ACHIEVEMENTS:

 Assisted in drafting of key risk management guidelines for the market, issued by the Bank Licensing, Supervision & Surveillance Department between 2005 and 2009.

 Contributed as a key member of the crack team which conducted a leading research survey on risk management practices by the Zimbabwean financial sector in 2005/2006.

Bank Examiner, Bank Licensing, Supervision & Surveillance Division (Jan 2005 - Dec 2006)

RESPONSIBILITIES:

 Supervised, mentored, led and coached a team of Junior Examiners as Portfolio Leader.

 Conducted off-site surveillance of banking institutions, including financial performance analysis and financial stability reports.

 Conducted on-site examination of all functional and administrative units of banking institutions; including risk, audit, treasury, corporate banking, retail banking, operations, and international banking.

EARLIER WORK HISTORY

Jan 2001 - Apr 2002

Jan 1999 - Dec 2000

Jan 1998 - Dec 1998

BARCLAYS BANK (Barclays PLC Subsidiary) Credit Risk Analyst (Risk Management Division)

BARCLAYS BANK (Barclays PLC Subsidiary) Banking Graduate Trainee - Management Training Programme

TECHFIN RESEARCH (PVT) LTD Research Assistant (Economic Research & IT)

COURSES & SEMINARS ATTENDED

 Leadership

 Change Management

 Digital Banking

 Credit

 Enterprise Risk Management

 Agile Project Management

 Financial Stability

 Risk-Based Supervision

PROFESSIONAL REFEREES

Simon Hammond

Former Managing Director

Central Africa Building Society (CABS)

 0779 870 489

 Risk-Based Auditing & Assurance

 Various other In-house Training

 Child/Youth Finance

 Mortgage Lending

Philip Tapera Madamombe Director, Banking Supervision Reserve Bank of Zimbabwe

 0772 648 378

EMPLOYMENT HISTORY CONT’D…

JANE SMITH

CAREER OBJECTIVE

Having demonstrated exceptional results as an accomplished marketing and management professional, I am actively pursuing an exciting career opportunity as a Marketing Manager, Marketing & Communications with the University of Notre Dame, Sydney. Selfmotivated with a high level of initiative, I have demonstrated a proven track record of achievement in leading the development and implementation of marketing and communications plans and campaigns, ensuring they are followed through to completion, ensuring monitoring of campaigns, marketing initiatives, projects and reporting on outcomes. I am confident I would make a positive contribution to your university with the ability to drive the marketing function of the University with responsibility for producing and coordinating the strategic marketing initiatives, campaigns and projects for the Sydney Campus.

QUALIFICATIONS & TRAINING

2008 MASTER OF BUSINESS ADMINISTRATION (MBA)

University of North Carolina, USA

2006 BACHELOR OF ARTS (MARKETING) (UPPER SECOND-CLASS HONOURS)

University of Central England, UK

KEY SKILLS & COMPETENCIES

• Proven ability to track outcomes of innovative marketing initiatives to drive continuous improvement and achieve exceptional results.

• Capacity to provide a high level of support, analysis and information on effective budgeting and sound expenditure management

• Skilled in marketing of products and services with a strong knowledge of marketing techniques and ability to further develop them.

• Proven ability to prioritise tasks and requests for information, in a high-volume working environment, to ensure timeframes are met

• Ability to identify interdependencies and balance competing demands to ensure objectives are achieved and requirements are met.

• Demonstrated ability to provide concise advice and determinations, within a complex working environment, against agreed timelines.

• Proven experience in the development and implementation of marketing strategies that maximise sales, opportunities and awareness.

• Liaise with internal and external customers with the utmost respect and professionalism through all interactions and communications.

• Ability to build and sustain effective workplace relationships with all stakeholders, both internal and external at all levels of operation.

• Participate in ongoing training with a commitment to continuous improvement and the attainment of knowledge and development.

• Confident and succinct communicator and negotiator establishing effective relationships with people at all levels and from origins.

• Strong commitment to provide quality customer service, improving service standards and identifying current customer needs.

• Excellent leadership and motivational skills with the ability to lead and motivate individuals to complete tasks with enthusiasm.

• Sound knowledge of OHS policies and procedures, and the demonstrated ability to follow them in the workplace and work area.

COMPUTER SKILLS

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint

• Microsoft Outlook

• Microsoft Project

• SalesForce

• WordPress

• RM8

• TRIM

R É S U M É

0434 777 888 jane-smith@yahoo.com

EMPLOYMENT HISTORY

Apr 2016 - Current LAUREATE EDUCATION SERVICES AUSTRALIA | www.torrens.edu.au

Sydney, New South Wales

International Channel Marketing Manager

Laureate Education, Inc. is the largest international network of degree-granting higher education institutions, with more than 850,000 students enrolled at over 25 institutions with more than 150 campuses, which we collectively refer to as the Laureate International Universities network

RESPONSIBILITIES:

• Establish procedures for the new role and provide leadership within a small team responsible for formulating and implementing marketing and communication plan inclusive of customised strategies for each market, including Facebook, YouTube and LinkedIn

• Liaise with offshore and onshore education agents and external agencies to understand the needs for each market, in a customer friendly fashion and provide effective and lasting supported by building positive relationships and establishing effective systems.

• Develop and review creative briefs for direct reports, ensuring all briefs consistently adhere to brand guidelines and requirements.

• Create brochures, pamphlets and flyers to support the international sales team for each market in an effective and timely manner.

• Liaise with external media agencies to provide briefings and ensure key marketing key performance indicator metrics are achieved.

ACHIEVEMENTS:

• Streamlined marketing collateral development process by creating a marketing request template and standardised procedures to improve communication between offshore international recruitment and onshore graphic design teams in an effective manner.

May 2015 - Mar 2016 NSW DEPARTMENT OF EDUCATION

Sydney, New South Wales

Student Recruitment & Sales & Marketing Officer

The New South Wales Department of Education, a department of the Government of New South Wales, is responsible for the delivery and co-ordination of early childhood, primary school, secondary school, vocational education, adult, migrant and higher education in the state of New South Wales, Australia.

RESPONSIBILITIES:

• Maintained responsibility for the improvement of visibility for various international programs offered by NSW Government Schools

• Implemented a range of high impact marketing strategies across the region to improve awareness of available school programs.

• Established well-defined and strong communication, whilst recognising cultural differences to cultivate trust among global partners

• Leveraged borderless thinking, multilingual capability, cultural understanding and cross-cultural communications skills to deliver projects on time and on budget, liaising with a wide range of key contacts to maintain the delivery of marketing services and goals.

ACHIEVEMENTS:

• Launched experiential marketing campaigns, road shows and career events to successfully convert <80% of participants into students

Jul 2014 - Apr 2015

UTS: INSEARCH | www.insearch.edu.au

Haymarket, New South Wales

Student Advisor & Admissions Officer

UTS Insearch is the premium pathway provider to the University of Technology Sydney, Australia’s number 1 young university. Insearch provides academic pathways, including Diploma and bridging courses, to prepare and assist both international and local students to achieve admission to University of Technology Sydney (UTS)

RESPONSIBILITIES:

• Processed applications and admission, managing incoming and outgoing correspondence and maintaining accurate databases.

• Provided applicants and existing students with documentation such as Insearch Bank account details, attendance certificates, results, transcripts, current student letter, completion letter and travel concessions where appropriate, in an efficient manner.

ACHIEVEMENTS:

• Successfully sustaining an accuracy rate of <85% in application assessments and issued offer letters using OOS and Student One

• Selected to support the Student Centre Team Leader, coordinating team efforts and developing and presenting reports to CEO.

EMPLOYMENT HISTORY

Jul 2006 - Feb 2014

THE HONG KONG MANAGEMENT ASSOCIATION | www.hkaba-nsw.com.au

Hong Kong House | Sydney, New South Wales Business Manager

The Hong Kong Management Association (HKMA) is a non-profit organisation which has aimed at advancing management excellence in Hong Kong SAR since 1960. Since its establishment, HKMA has played a major role in contributing to the economic success of Hong Kong by providing a wide variety of high-quality management training and services.

RESPONSIBILITIES:

• Led a geographically dispersed team in China and Hong Kong to implement individual programs and marketing activities, including managing event budgets, student recruitment and business development strategic plans in an effective and efficient manner.

• Managed and oversaw the delivery of three university degree programs, handling all aspects of delivery, including marketing, promotions, information seminars, the public relations calendar and the identification of optimal fee structures within the area.

• Managed a range of events including; road shows, careers/education fairs, alumni activities, graduation ceremonies, business development during networking events and information events including Q&A sessions and presentation content

• Obtained accurate and positive media coverage, working in collaboration with the Public Relations team in addition to managing digital marketing strategies and content development for website and social media pages in an effective and accurate manner.

ACHIEVEMENTS:

• Received an invite to participate in meetings to discuss pricing strategies and budgeting, offering opinions and discussing results.

PERSONAL DETAILS

NATIONALITY: Permanent Resident

LANGUAGES: Fluent English, Cantonese and Mandarin

HEALTH: Excellent, physically fit, non-smoker

LICENCES: Current Driver’s Licence

INTERESTS: Yoga, swimming and going to the movies

PROFESSIONAL REFEREES

Cindy Li

Team Leader

Student Administration

UTS Insearch

 0438 855 140

 cindy.li@insearch.edu.au

Julianne Beek

Principal

Sydney Secondary College

Balmain Campus

 0411 026 641

 julianne.beek@det.nsw.edu.au

John Smith

CAREER PROFILE

Trade qualified and self-motivated Mechanical Fitter with a strong safety focus and extensive experience in the mining resources industry, working on various sites throughout Western Australia. Thriving in high-pressure environments and challenging conditions, I work effectively in a team and autonomously with a sound mechanical aptitude and highly developed diagnostics and troubleshooting skills. Skilled in all aspects of mechanical fitting, boilermaking, welding, metal fabrication and fixed plant equipment, I effectively undertake the safe execution of preventative and corrective maintenance tasks, ensuring daily scheduled work is executed safely and on time with quality work close out reports in the computerised maintenance system. Highly flexible and reliable, I am willing to work various rosters and shifts on a FIFO basis, with a track record of achievement promoting a zero-harm environment, with expertise in hazard prevention in the workplace.

EDUCATION & TRAINING

2014 Theoretical & Practical Requirements for on-the-job Training

2012 Bearing Technology and Maintenance

2012 Hydraulics - Level One Maintenance and Design

2010 Radiation Gauges Course (Isolation/Awareness)

2004 Coded Welding

2001 Certificate III of Engineering (Fabrication)

2000 Fabrication Apprenticeship Bunbury

LICENCES, TICKETS & CERTIFICATES

• Certification of Welding AS 1769 (Advanced GTAW)

• High Risk Licence (Classes: LF, DG, RB, WP, CB, CN)

• Heavy Rigid Truck Licence (4217720)

• Working Safely at Heights (MNMG237A)

• Dogging Certificate (WL 084703)

• Rigging (Basic) Certificate (WL 084703)

• Bridge and Gantry Ticket (WL 084703)

KEY SKILLS & COMPETENCIES

Newcrest Mining Limited

SKF

XLT Training

Radiation Safety Services

Port Hedland TAFE

South West Regional College

Bunbury TAFE

• Open Non-Slewing Crane Ticket (WL 084703)

• Elevated Work Platform Licence (WL 084703)

• Open Forklift Licence (WL 084703)

• Excavator Licence (RMS 9170)

• Front-end Loader (RMS 9170)

• Observe Permit Work (MSAPMPER 202A

• Enter Confined Space (PMAPER205B)

• Advanced mechanical maintenance competency, with advanced diagnostic, troubleshooting and problem-solving abilities.

• Skilled in conveyor motor and gearbox replacement/maintenance with pulley and roller changes, install scrapers and skirts.

• Capacity to position and install mechanical equipment and record measurements using precision measurement equipment.

• Safety focused, consistently upholding and adhering to workplace OH&S and environmental policies and procedures.

• Strong leadership skills with the ability to lead, direct, motivate, coach and train team members to achieve results.

• Results-driven and actively participates in the continuous improvement of maintenance systems and procedures.

• Demonstrates a high-quality of fault-finding knowledge and skills with the ability to troubleshoot autonomously.

• Excellent communication skills with the ability to liaise with people at all levels and from diverse backgrounds.

• Sound problem solving skills with the ability to overcome unforeseen obstacles in a safe and efficient manner.

• Significant experience in the implementation of underground mine and surface fixed plant infrastructure.

• Proven experience with Advanced Gas Tungsten Arc Welding (GTAW/TIG) and Flux-Cored Welding.

• Extensive knowledge of quantifying and assessing risk and developing risk mitigation strategies.

• Capable utilising and safely operating various tools, heavy machinery and equipment.

 0455 555 555  john-smith@iinet.net.au  4/89 Adelaide Terrace, East Perth WA 6004

RÉSUMÉ

EMPLOYMENT HISTORY

Apr 2021 - Nov 2021

KEY DUTIES:

SHUTDOWNS - VARIOUS MINE SITES

Various mine sites throughout Western Australia

Shutdown Work

• Work as part of a team on various shutdowns at various mine sites throughout Western Australia, undertaking conveyor motor and gearbox replacement/maintenance with pulley and roller changes and install scrapers and skirts.

• Install and replace slurry pumps/sump pumps and dewatering pump installations and replacement.

• Actively participate in special projects and construction of fixed plant equipment.

• Shift coverage for clients’ personal leave requirements.

• Undertake crusher rebuilds and liner replacement.

• Perform ball mill inspection and maintenance.

Apr 2018 - Apr 2021 ST BARBARA MINING

LIMITED

Goldfields, Western Australia

Dewatering Technician | Fixed Plant

KEY DUTIES:

• Assisted in the construction of an underground dewatering pumping station.

• Repaired, replaced and serviced damaged or defective parts on Helical Rotor Mono Pumps.

• Performed maintenance and repairs to breakers cone, jaw crushers, chutes, conveyors, screens, pumps, cyclones, agitators, reclaimers, unloaders and flotation circuits, troubleshooting faults and repair equipment as needed.

• Organised and carried out component change outs and operate Franna Crane as required.

• Undertook servicing and maintenance of Ingersoll Rand and Atlas Compressors.

• Completed routine maintenance checks on fixed plant machinery and equipment

• Addressed any issues or faults and report these to Supervisor for further follow-up.

• Followed OHS policies and procedures and maintain safety awareness at all times.

• Ensured that all work was carried out to a high standard and within WHS guidelines.

• Utilised computer systems for work orders, requests and parts ordering.

Feb 2018 - Apr 2018

KEY DUTIES:

CLOVER DOWNS CONTRACTING

Telfer Gold Mine - Pilbara Region, Western Australia

Mechanical Fitter

• Carried out construction and maintenance of the underground infrastructure, including mine dewatering.

• Worked collaboratively as part of the team in the development of underground (UG) services.

• Maintained compliance with all relevant policies and procedures, including WH&S regulations.

• Carried out scoping and planning projects in line with specific requirements of the client.

• Ensured compliance with safety systems including PTW, JHAs and Risk Assessments.

• Read and interpreted numerous detailed drawings and specifications.

• Undertook the servicing and rebuilding of dewatering pumps.

Jul 2011 - Nov 2017

KEY DUTIES:

NEWCREST MINING LIMITED

Telfer Gold Mine, Western Australia

Boilermaker/Fitter

• Contributed as Mechanical Leading Hand for underground and surface fixed plant maintenance.

• Performed higher duties in the capacity Stand in Supervisor as required by the needs of the business.

• Led contractor teams for both major and minor shutdowns to completed shutdowns, safely and on time.

• Utilised SAP for planning tasks, work orders, ordering and notifications in a competent manner.

• Performed scheduled maintenance work to the shaft, friction hoist and conveyors, working as part of a team, undertaking maintenance, breakdowns and scheduled shutdowns to gyratory crushers, UG vent fans and conveyor loading systems.

• Led and participated in dewatering mine infrastructure, including high pressure pipe work maintenance.

• Maintained responsibility for hydraulic loading systems maintenance, breakdowns and scheduled shutdowns.

• Attended meetings and completed safety improvement projects and production improvement projects.

• Actively participated and contributed to scheduled task and shutdown planning on a weekly basis.

EMPLOYMENT HISTORY

Jul 2005 - Jul 2011

KEY DUTIES:

CLOVER DOWNS CONTRACTING

Telfer Gold Mine - Pilbara Region, Western Australia

Boilermaker/Fitter & Acting Supervisor

• Actively contributed in the dual capacity of Boilermaker/Fitter involved in the construction of underground infrastructure, including remote controlled truck loading facilities, load levelling beams and HV cable installations working in a team.

• Operated mobile equipment with attachments, including underground Franna-crane operation and interchangeable tool carriers.

• Performed hands-on work to ensure timely completion of workshop projects in readiness for site installation.

• Maintained responsibility for the design, fabrication and installation of a winder rope inspection system.

• Performed a range of underground service work, including high pressure pipe fitting for dewatering.

• Supervised crews to safeguard the timely completion of projects to meet the client’s requirements.

• Maintained excellent housekeeping and wore appropriate Personal Protective Clothing (PPE).

• Performed higher duties, as Acting Supervisor as required by the needs of the business.

• Ensured a strict adherence to company and site work health and safety regulations.

• Worked as part of a team in relation to the installation of haul truck weigh bridge.

• Carried out repairs and maintenance of fixed plant and mobile equipment.

Mar 2005 - Jul 2005

KEY DUTIES:

MUNDA FABRICATION

Port Hedland, Western Australia

Boilermaker

• Worked as part of a team in the construction of Ore Car Dumper for BHP at Finucane Island.

• Carried out general site and workshop mechanical fitting and fabrication work, including pipe fitting.

• Performed on-site flux-cored coded welding and aluminum fabrication and repairs.

• Maintained a high level of quality and safety at all times, working as part of the team.

• Applied principles of Occupational Health and Safety in the work environment.

• Consistently met required production schedules and stated deadlines.

EARLIER WORK EXPERIENCE

2003 - 2005 HEDLAND SHEETMETAL

2003 KAEFER PTY LTD

2003 READY WORKFORCE

2002 - 2003 DREDECO INC.

2002 BAINS HARDING

2001 - 2002 RAY'S MOBILE WELDING SERVICE

2001 DE GROOT MARINE SERVICES

2000 - 2001 SELF EMPLOYED

1997 - 2000 BVA METAL FABRICATIONS

PERSONAL DETAILS

Nationality: Australian

Languages: Fluent English

Boilermaker/Sheetmetal Worker - Contracting to McConnell Downes

Sheetmetal Worker - Maintenance: BHP HBI Site

Boilermaker/Fitter - Contract Work

Boilermaker/Fitter - Maintenance: 14,500hp Cutter Suction Dredger

Sheetmetal Worker - Stainless Steel/Aluminum & Steel Products

Boilermaker/Metal Fabricator - Maintenance: 8,500 ph Cutter Suction Dredger

Metal Fabricator

Metal Fabricator Contractor

Apprentice Sheetmetal Fabricator

Licences: Current WA HR Drivers Licence

Availability: Willing and able to travel throughout Australia and International

REFEREES AVAILABLE ON REQUEST

CAREER PROFILE

Safety focused, resilient and accomplished onshore/offshore construction worker with broad experience working on various projects within the oil & gas, mining resources and construction industries. Highly skilled Crane Operator, Advanced Rigger/Scaffolder, with broad qualifications and expertise in the training and assessment of high-risk licences, coupled with the capacity to manage continuous improvement and RTO compliance activities. Flexible and adaptable, my diverse experience includes working in a range of environments including onshore and offshore construction sites, petrochemical and gas plants, oil refineries, wharf upgrades, mine sites, ports and numerous shutdown projects. I possess strong technical skills and a strong mechanical aptitude, with the ability to work at heights, in confined spaces and challenging conditions. Self-motivated with a strong work ethic, I am willing and able to work various rosters and shifts with the ability to work at short notice on a FIFO basis. Consistently adhering to workplace safety regulations, I instill a positive safety culture, promote safe work practices and actively contribute to achieving a zero harm environment

QUALIFICATIONS

HIGH RISK LICENCES

• Advanced Rigging (RA)

• Advanced Scaffolding (SA)

• Dogging (DG)

• Elevating Work Platform (WP)

• Forklift (LF)

• Non-Slewing Mobile Crane (CN)

LICENCES, TICKETS & TRAINING

• TAEASS502 Design and Develop Assessment Tools

• TAELLN411 Address Adult Language, Literacy & Numeracy

• Confined Space Entry

• Construction Induction (White Card/Blue Card)

• Contribute to Safe Tilt-Up Panel Construction

• Driver Training - Defensive 4WD

• Emergency Rescue

• CA_EBS (OPITO Approved)

• Gantry Crane Competency

• Marine Radio Operator (OMC 007651)

• Open Crane (CO)

• Tower Crane (CT)

• Vehicle Loading Crane (CV)

• 100 tonne Crane (C1)

• 60 tonne Crane (C6)

• 20 tonne Crane (C2)

• Master 1V/Med 2 STCW - ST01287

• Military Radio Operator

• Military Special Water Craft Operations

• MSIC, FPA (Valid until 5 Dec 2020)

• Offshore Crane Endorsement

• Gas Test Atmospheres

• Senior First Aid

• Ships Luffing Crane Competency

• WA Class R HR Drivers Licence

• Work Safely at Heights

2008 Certificate IV in Training and Assessment Great Southern Institute of Technology 2008 Accredited Trainer/WorkSafe Assessors Licence Government of Western Australia/WorkSafe 2008 Occupational Health & Safety for Supervisors Great Southern Institute of Technology 2004 Certificate IV in Business Great Southern Institute of Technology 2004 Certificate IV in Frontline Management Great Southern Institute of Technology

R É S U M É

John Smith

0455 555 555 johnsmith@bigpond.com 120 Brown Street, Milpara WA 6330

Advanced Rigger/Scaffolder - Open Crane Operator - Accredited Trainer - Registered WorkSafe Assessor

EMPLOYMENT HISTORY

Dec 2018 - Current UGL LIMITED

SANTOS Offshore Facilities - Offshore

Advanced Rigger/Advanced Scaffolder/Deck Crew (Leading Hand) Offshore Maintenance (3:3 Roster)

KEY DUTIES:

• Perform all aspects of high-risk work on SANTOS facilities in Western Australia.

• Maintain and inspect all rigging equipment and overhead cranes in the area of responsibility.

• Control the movement of heavy machinery in confined spaces and sling loads ready for lifts.

• Work collaboratively as part of the team to erect, adjust and dismantle scaffolds safely and efficiently.

• Lead a three to six-man crew on Santos Facilities, coordinating and overseeing all work tasks.

• Maintain responsibility for raising ISSOW permits for the shift’s tasks on a daily basis.

• Check requirements from drawings and written instructions, select materials and set ground levels.

• Communicate directly and effectively with a range of stakeholders, including clients and work teams.

• Maintain responsibility for completion of Job hazard Analysis (JHA’s) and Risk Assessments.

• Ensure all work is carried out safely and in accordance with Australian Regulatory Standards.

• Consistently adhere to workplace OH&S/WHS and Environmental policies and procedures.

Oct 2018 - Dec 2018 CLOUGH-AMEC

JV

Bayu-Undan JPDA Facility Conoco Phillips - Offshore

Advanced Rigger/Advanced Scaffolder/Deck Crew (Supervisor) Offshore Maintenance

Key Duties:

• Performed all aspects of high-risk work aboard the DPP, CUQ platform, FSO facilities.

• Worked a combination of both night and day shift, living aboard the jack up Noble Tom Prosser.

• Maintained and inspected all rigging equipment and overhead cranes in the area of responsibility.

• Controlled the movement of heavy machinery in confined spaces and sling loads ready for lifts.

• Supervised six to thirty-men, overseeing all deck crew lifting operations, rigging and scaffolding throughout the facilities.

• Worked as part of the team to unload & backload vessels, shift cargo through the facilities with cranes safely and efficiently.

• Helicopter landing (HLO) and take off operations, unload, backload, refuel and communications with pilots.

• Checked requirements from drawings and written instructions, select materials and set ground levels.

• Communicated directly and effectively with a range of stakeholders, including clients and work teams.

• Maintained responsibility for writing permits and SWMS for the shift’s tasks on a daily basis.

• Maintained responsibility for completion of Job hazard Analysis (JHA’s) and Risk Assessments.

• Ensured all work is carried out safely and in accordance with Australian Regulatory Standards.

• Consistently adhered to workplace OH&S and Environmental policies and procedures.

• Wrote reports and validated the work front plans to ensure all targets are being met.

Aug 2018 - Sep 2018

AUSTRALIAN GROUP CONSTRUCTION AGC

Chevron Wheatstone Project - Offshore

Advanced Scaffolder/Advanced Rigger/Deck Crew (Leading Hand) Offshore Maintenance KEY DUTIES:

• Performed all aspects of high-risk work aboard the Wheatstone Platform.

• Maintained and inspected all rigging equipment and overhead cranes in the area of responsibility.

• Controlled the movement of heavy machinery in confined spaces and sling loads ready for lifts.

• Worked collaboratively as part of the team to erect, adjust and dismantle scaffolds safely and efficiently.

• Led a three to six-man crew on the Wheatstone Platform, coordinating and overseeing all work tasks.

• Checked requirements from drawings and written instructions, select materials and set ground levels.

• Communicated directly and effectively with a range of stakeholders, including clients and work teams.

• Maintained responsibility for completion of Job hazard Analysis (JHA’s) and Risk Assessments.

• Ensured all work is carried out safely and in accordance with Australian Regulatory Standards.

• Consistently adhered to workplace OH&S and Environmental policies and procedures.

• Maintained responsibility for raising permits for the shift’s tasks on a daily basis.

EMPLOYMENT HISTORY

Jul 2018 - Aug 2018

KEY DUTIES:

WILSONS PIPE FABRICATION

Wandoo A Wandoo B Facility Vermilion Oil - Offshore

Advanced Scaffolder/Advanced Rigger/Deck Crew (Leading Hand) Offshore Maintenance

• Performed all aspects of high-risk work aboard the Wandoo platform.

• Maintained and inspect all rigging equipment and overhead cranes in the area of responsibility.