April - May 2014 Issue 4
B2B 1st ‌RUN a Biz?
Business2BusinessChesterfieldBusiness 2BusinessSheffieldBusiness2BuisnessRotherhamBusi 2BusinessDronfieldBusiness2BusinessMansfieldBusin S2BusinessDerbyBusiness2BusinessDoncasterBusine BusInessWorksopBusiness2BusinessHopeValleyBusin S2BusInessMatlockBusiness2BusinessBolsoverBusin Ss2BusinessClowneBusiness2BusinessAlfretonBusine essSuttoninAshfieldBusiness2Business
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The Online Magazine & Directory www.B2B1st.co.uk
mail: info@b2b1st.co.uk
OPEN TO TRADE & PUBLIC
THE ELECTRICAL SUPPLY SPECIALISTS COMMERCIAL RESIDENTIAL & INDUSTRIAL Lighting - Lamps - LED’s - Cable - Solar - Fuses Power - Alarms - Sockets - Showers - Switches Fuse Boards - Tools/fixings - Test Equipment - CCTV/Security We Are Proud Winners of ‘The Electrical Industry Award’ for ‘Independent Wholesaler of the Year’
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WELCOME
B2B 1st Issue 4 April/May 2014 1st Mags Kay Yeates Paula & Kay Yeates Kay & Paula Yeates 01246 828074 01246 828378 Info@b2b1st.co.uk www.b2b1st.co.uk The Brambles Station Road, Bolsover, Chesterfield, S44 6BH For May/June’s issue is Weds 14th May
Pages 2 - 26 & 44 Pages 31 - 41 Pages 42 - 43 Pages 27 - 30
A massive welcome to our New Online Business to Business Magazine Increasingly over the years our business colleagues have told us over and over that theirs is a business to business service Soooo….. We have listened and are proud to launch our very first issue of ‘B2B 1st’ an online magazine specifically designed for and aimed at businesses selling to other businesses. Our remit has not changed - we still want to be the go to place for customers to find their local services but appreciate that some services are trade / business specific - so if you are a business looking for a business service we hope you have to look no farther than ‘B2B 1st’ ….AND if you cannot find the service you are looking for …. PLEASE let us know and we will find it for you…. AND make sure it is represented in forthcoming issues. ‘B2B 1st’ will reach in excess of 4,000 businesses (and growing monthly) by email DIRECT TO THEIR INBOX! It will feature on all Social Networking sites where we have a presence - and currently will reach some 9,000 business contacts in total. All adverts will feature in our ‘Power Hour’ features on Facebook, Linked in & Twitter. We will promote vigorously at any Networking meetings we attend and run. As with our printed magazines we will ensure the magazine has plenty of regular features the majority of which will be written by you our local business contributors if this may be of interest to your business please ask us about our ‘Feature Deals’. so check out our web site for the very latWe are also online at: est info and an expanding directory of local businesses. We would like to make it very clear that completely self funding and Independent. We have no affiliation to any other publishing company. If you run a Biz… You Should be IN!! Don’t delay call today or text ‘advert’ to 07581 366 873 or 07789 390124 (Kay) and we will call you right back.
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While we make every effort to ensure that the content in this publication is accurate and reliable, neither the publisher or its contributors can accept and hereby disclaim, any liability for the veracity of any claims made by our advertisers or contributors. All rights reserved. The contents of this publication, in part or as a whole, may not be reproduced or transmitted in any form without the express permission of the publishers.
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How to advertise in B2B 1st... To place an advert in next month’s issue call: Email: for details of our Visit: for rate card and offers.
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Wildgoose Storage & Warehousing The Answer to All your Storage Needs We are a friendly family run business which has been established since 1952, in easy reach of the highway infrastructure, 5 minutes from junction 29 of the M1. All our secure buildings are based within our 4 acre site in Glapwell, which includes ambient and chilled stores. We offer full handling, loading and storage management services, specialising in pallet handling with our range of on-site materials handling equipment. We offer a variety of storage facilities - between 320 Sq ft to 5000 Sq ft. Our rates are extremely competitive, for further information please contact : WR & A Wildgoose - Wildgoose Storage Lanes Farm, Bolsover Road, Glapwell, Chesterfield, S44 5PY Office - 01623 811066 - James - 0796 772 6989 Alan - 0790 356 9360 Email - wildgoose-storage@sky.com www.b2b1st.co.uk
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0115 714 1355 enquiries@butlerevans.co.uk www.butlerevans.co.uk We would like to say
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You are forward thinking successful businesses who have a clear understanding of where your business is exposed to risk and you benefit from low cost insurance protection and risk control measures that ensure the financial security of your business now and in the future. In addition you benefit from working with an Insurance Broker who, every year, will compare a wide range of quotations for your Business Insurance needs so you do not have to waste your own time doing the shopping around. ● Your Insurance broker is part of a nationwide network giving access to National Broker services at local broker prices ● Your Risk & Insurance needs are handled by Chartered Insurance Institute qualified staff with over 25 years experience. ● You will always get your insurance claims handled in a professional and timely manner by your Insurance Broker so you are not bogged down by trying to negotiate with your Insurers directly ● You will never be ‘sold’ insurance, your broker will always provide you with products that are essential to your business and that you wish to purchase ● Your Insurance broker comes highly recommended by all their existing customers, many of whom have been with Butler Evans for years and years.
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A Cautionary Tale
The business expanded and they bought bigger premises with the help of a loan from their bank. A little Then disaster struck. Bill had a heart bit different this attack and died whilst out on the golf month. I want to course. tell you a story, are you sitting Ted still owned half the comfortably? business and Bill had an old will This is the tale from years before which left of William and everything to his wife Pat and that Edward. Two now included half the company. But really good Pat had never worked in the friends who met while working business and certainly didn’t have together at Bodgit Engineering but Bill’s technical knowledge so she both of them had a dream of one day couldn’t take on his role. being their own boss and setting up Ted was faced with recruiting a their own business. replacement for Bill to take up his role in the company and that person So one day after bad day in wouldn’t come cheap either to recruit the office they went to the pub and or pay. talked it through over a few pints and resolved to set up a business Pat also needed an income together. A few months later they for her and the family so Ted felt an resigned and set up Big Idea Limited. obligation to continue to pay her dividends on the shares but that Bill brought his technical would put more pressure on the knowledge and Ted his industry and business cash flow and profits. Of client contacts so they were a good course he could try and buy Bill’s fit and everything was split down the shares from Pat but the accountant middle 50:50. told him that would cost up to £500,000, money the business To start with it was hard work simply didn’t have. but they put in the hours invested back into the business and slowly built a strong a profitable company with healthy turnover, strong profits and a good customer base. They started to enjoy the fruits of their labour with better salaries and dividends allowing them to have better cars, nice holidays etc. nothing flash but a fair reward for their efforts.
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In the meantime the bank changed it’s attitude, they were worried that with one of the business owners gone the ability to make the loan repayments would be squeezed. The chance of asking them for more money to pay out Pat was nil. The sad fact is this could all have been easily avoided. If you see yourself in Bill and Teds place then some simple planning could make sure the right monies are available to the right people at the right time. Funds to give extra cash to the business when they needed it following Bills death, monies to allow Ted to buy out Pat and give him control of the business and Pat the funds to support herself and the family Funds to repay the bank loan and reduce the pressure of the repayments on the cash flow.
Thanks
n e r r a D
@redcrirclefp
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I.T. FiX iT Microsoft Ends Support for Windows XP on April 8, 2014! So you are now no longer SAFE!
Some people say that this is a cynical ploy to force you to upgrade your computer systems. Some say that it is reasonable to retire an operating system that is twelve years old, very old in the world of computers. What does it mean for home and business users? No more security updates, bug fixes, driver updates and so on, all of that disappears on April 8, 2014, which poses potential risks for businesses and individuals who plan to stick with XP beyond that date. This means that after that date Microsoft will no longer develop or release security or other updates for Windows XP that guard against viruses, spyware and, intrusion by hackers. You have been warned. With less than seven months from XP's retirement worldwide, one in three PCs still run the stable operating system (OS), give or take. OS usage statistics tend to vary based on a variety of factors. Microsoft estimates around 30% of its small and midsize enterprise (SME) customers still use XP; recent market share data from Net Applications said XP accounts for 37% of PCs around the world. These aren't exactly small numbers. XP has a been a great success, so much so that its
most loyal users have little interest in buying newer versions of Windows nor, in many cases, newer hardware - if it ain't broke why fix it? The introduction of Windows 8 and its totally different feel and appearance, determined by its intended use on touchscreen controlled devices like tablet PCs, has not provided a natural upgrade pathway.
Network access (the X, Y and Z drives, or any other network-based file systems) Internet access (not even known safe sites) Internal network access Printing to network printers Home users are most at risk because Transfer data to/from other systems they typically use their home computers using removable media (Flash drives, and laptops to browse the web and external USB or hard disk drives, CD-ROMs, or floppy disks) send and receive e-mails, both activities having a high exposure to malware and viruses. Business users on the other hand should have better Check which software you are security in place and more professional running. Common software like in-house or contract IT support, but the Microsoft Office, Anti-Virus, Firefox, costs and implications of any Thunderbird, Adobe Reader, Java, and successful attack are considerably Flashplayer will all be fine on your new more serious. Many manufacturing computer. Please determine what other businesses have embedded XP software you use regularly. computers running processing Compatibility information can generally equipment and if these have network be found on the vendors website or by connectivity, they are also at risk. calling the vendor. If it is incompatible, Remember how the Stuxnet virus was ask the vendor if they have a newer used to disable Iranian uranium version compatible with Windows 7. If refining centrifuges. According to you intend to upgrade only the OS, will Microsoft an average Enterprise your PC support current versions of deployment of a new OS can take up to Windows? 32 months.
All systems on a business network must be patched (latest security updates applied). This will no longer be possible after Windows XP's end of life date. In order to protect other systems throughout the organisation, systems running XP should no longer be allowed to connect to the network after that date. This has a massive effect on the employers because they will lose the following services on XP systems by April 8, 2014: Send/receive Email
Thanks
r o st F n o J r D
Dr Jon Frost
Written By‌ See advert on Page 20 RUN a Biz? YOU Should Be IN!
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We are a long established company specialising in direct marketing of door to door materials with an emphasis on leaflet distribution and magazine distribution. As well as providing a professional, quality and detailed bespoke service.
Compass Distribution is run by Alan and Amanda Fenn in Sheffield South Yorkshire. The company has now been established for a number of years, with links to several large and varied businesses. All distribution categories include a pre-planned analysis of area to be delivered to. Follow up meetings are also included to evaluate the effectiveness of all the areas delivered to.
These are currently the main distribution areas. We also distribute to a range of smaller towns and villages within these larger catchment areas, and are also adding to the list throughout the year. North Yorkshire - Vale of York, Pickering, Malton, Norton, Thornton le Dale, Fulford, Escrick, Wheldrake, Bishopthorpe, Copmanthorpe, Haxby, Wiggington, Harrogate, Wetherby, Tadcaster, Ripon. South Yorkshire – Doncaster, Sheffield, Rotherham, Barnsley. West Yorkshire - Wakefield, Leeds, Castleford, Pontefract. Nottinghamshire - Worksop, Newark, Southwell, Bingham, Radcliffe on Trent, Gamston, Lowdham, Mansfield, Mansfield Woodhouse, Sutton in Ashfield, Retford, West Bridgford, Edwalton.
BRONZE You Get - Shared leaflet distribution with a maximum of 2 other leaflets (detailed maps given of delivery) SILVER You Get - Solus leaflet distribution delivered on its own (detailed maps given of delivery) GOLD You Get - Solus leaflet distribution delivered on its own with G.P.S tracking of the distribution (detailed maps given of delivery)
.Derbyshire - Bakewell, Dronfield, Barlborough, Chesterfield, Unstone, Eckington, Matlock, Castleton, Hathersage, the Hope Valley Cambridgeshire - Godmanchester, Buckden, Hinchingbrooke Park, Brampton. Northamptonshire - Kettering, Ise Lodge, Barton Seagrave, Burton Latimer, Towcester, Northampton. Buckinghamshire - Milton Keynes. Surrey - Farnham, Crondall. Cheshire - Knutsford, Altrincham, Sale, Cheadle, Wilmslow, Alderley Edge, Halebarn, Runcorn, Widnes. Northumberland - Newcastle. Hertfordshire - Henlow, Stotfold, Langford. Lincolnshire - Lincoln, Grantham, Bourne, Stamford, Spalding, Market Rasen, North Hykeham and Gainsborough. Leicestershire - Melton Mowbray and Loughborough. Humberside - Hull, Scunthorpe, Beverley.
JOB VACANCIES We are always looking for honest and reliable distributors. Please feel free to contact us.
Tel: (0114) 3030909 Email: alan@compassdistribution.co.uk www.compassdistribution.co.uk www.b2b1st.co.uk
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voot We specialise in giving impartial advice to SME businesses. We work closely with our clients to give them a level of service unparalleled in our sector Our whole approach to telecoms is built around you... Anyone can learn the 'nuts and bolts' of the telecoms industry not many can replicate our genuinely caring approach and attitude to excellence in service to our clients...
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OPENING HOURS Monday–Friday: 9am-5pm RUN a Biz? YOU Should Be IN!
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● There are no actions being undertaken by the local authority, local water utilities etc that could affect the value of the property.
Getting Advice
(For residential purchase & sale only). As part of our service we promise if your matter does not proceed for reasons outside your control, then our fee is waived. The only fees which will be payable are ● If it is a Leasehold property for the disbursements already - that the Freeholder and incurred at the point of Management companies cancellation. are properly involved in the transaction.
Buying a home is always an exciting prospect, but without the help of a Solicitor it can also be a legal minefield.
● The exchange of money is handled properly and safely. ● That any mortgages are correctly dealt with.
● The property does get People often feel that properly transferred and Conveyancers get paid for doing registered. very little. But in fact the ● Conveyancing process can be complicated and is very important. Ideally you should contact us as soon as you find a property you The Conveyancing process is like. designed to make certain that: ● The seller actually owns We have a two tier pricing package the property they say they which gives you the choice of own. service you wish to receive - we will provided details on our STANDARD ● The buyer and seller are and options when you who they say they are. request a quotation. Remember that you will also need ● The seller is free to sell the to pay a variety of other expenses property - there are no such as stamp duty, VAT and other other financial or legal search fees. claims on the property.
Written By… See advert on Page 4 www.b2b1st.co.uk
Thanks
o C & n a Buchan
mail: info@b2b1st.co.uk
Your finances are important to you Red Circle them!
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Red Circle Financial Planning is a Trading Style of Positive Solutions. Positive Solutions (Financial Services) Ltd, is authorised and regulated by the Financial Conduct Authority. Registered as a Limited Company In England And Wales No. 3276760 Registered Office: Positive Solutions (Financial Services) Ltd, Riverside House, The Waterfront, Newcastle upon Tyne NE15 8NY
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Memoires of a City Boy: Lloyd’s of London 1987 few months and then did stints at the Household Comp box, Aviation syndicates which were down stairs and Marine syndicates on the ground floor, before being introduced to the claims functions and back offices before finally being permanently assigned to Syndicate 204, which specialised in Bankers Blanket Bond, Professional Indemnity and Contingency insurances.
When I first started on my Insurance career, it was in the big shiny Lloyd’s building in Lime Street, London. Hailed as a marvel of Architecture and innovation, the building was a huge stainless steel shell with all the mechanical services like lifts and air ducts pinned to the outside so as to maximise the floor space on the inside that the Lloyd’s At Syndicate 204, I quickly Corporation could then rent to insurance learned the importance of the Insurer & companies for around £350 per sqr ft. Broker relationship. Up until 11.00am our most loyal brokers would be able to book a We tried to start work early, standing appointment where they could getting into the Lloyd’s market around drop in and see the underwriters to get 7.30am after a hour or so commute. It was quotes there and then. The remainder of a strange environment at that time of day, the day was left for brokers prepared to always a cold crisp atmosphere on account queue and wait their turn, sometimes for that the building was designed to take part days at a time with long ‘carry over’ lists of its heat from the multitude of people being written out every lunch end evening that would buzz around the floors later in so people would know their place the the day. I would wind my way up the following session. There was always some escalators to the 3rd floor, weaving banter, some market gossip and then between the large flat desks (or boxes as down to business. they were known) giving the occasional ‘morning’ to the even earlier arrivals than “This one is a nice one sir….” myself. Always the standard introduction for the first presentation the broker withdrew The ‘box’ where I worked was from his case (known as a slip case), about 10ft long and 6ft wide with eight written out on a long piece of folding card seats arranged in two-seat benches along which the broker would ceremoniously the long sides. The box and benches were unfurl before our eyes. Note the ‘sir’. It was a beech wood colour and the desktops had a very formal place to work. The Doormen leather writing surfaces embedded in who checked your security passes and them. The benches were square bottomed dress code always called you sir, much to with an upright back so you could not my initial amusement as for the previous slouch back in your seat, they had blue 10 years I was the one calling the tutors at padded cushions to add a degree of school sir! comfort to an otherwise puritan design. I sat next to (or as they said inside) an At 11.00am sharp everyone at the underwriter who specialised in box progressed out of the building for a International Property business, especially break. As we weaved our way back around South African Mining, for which he was all the boxes towards the escalator, we known as a market leader. would approach one of the bigger syndicates in the market. There was always The underwriting syndicate something going on here. One of the where I worked was known as Sturge Non- underwriters was a short grey haired man Marine Syndicate 210, I worked here for a who had a special cushion he sat on to
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boost his height, not that it mattered much to brokers who would lean right over the desk and look down on him in an intimidating pose, pointing directly at the page where they wanted the underwriter to initial his agreement! “Back in the old room (a reference to the 1958 Lloyd’s building which was packed tightly with ‘boxes’ form each of which rose a huge metal filing shelve so that you could not see behind any to the next box along) that poor chap was routinely pushed underneath the box and kicked by one of the brokers until he agreed to underwrite the risk” I was told! My underwriter was mid fifties and had worked in Lloyd’s all he career, he would tell us stories that made your toes curl! There was a no eating, drinking or smoking rule inside the building. Being a non-smoker it was not really a big deal for me, but as you reached the pavement outside it was filled with dark suited black booted insurance workers getting a quick puff before they ventured in for the day. This was, however, my favourite time of the day as we would head round the corner for a coffee and bun in one of the numerous cafes in Leadenhall Market. Walking over cobbled streets first past the stale beer odours of ’The Lamb’ pub, then past a fishmongers, already sold out and packing away until tomorrow having tipped used ice and water into the gutter in front of his shop. Then to our favourite Italian coffee house for a real barista cup. I have been addicted to fresh coffee ever since!
Thanks
Paul
mail: info@b2b1st.co.uk
Quad Computer Services Ltd Flexible IT Solutions in a Changing Workplace Quad's expertise enables businesses to run smoothly in Sheffield and South Yorkshire. This includes Doncaster, Barnsley, Chesterfield, Rotherham and the surrounding areas. Let us take care of your IT and you can concentrate on your business.
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Telephone Answering ~ Sales & Marketing Credit Control ~ Dictation Transcription
At Paperclip Admin we provide tailor made solutions to help support and grow your business. We work hard to understand what your business needs, and create a service designed to provide the support you require. By creating a streamlined back office process, helps free up your time and creates a great image of professionalism for your company. Our Dedicated Team Are Here to Support Your Business as and When You Need Us. Providing Honest and Competent Support to Suit Your Business Needs.
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Save Your Business Energy Today costs are rising but I am going to tell you something that will shock you. Over the next 10 years your business energy costs will double per unit cost.
year. Very few people know of simple methods to cut down your electricity use such as defrost something in the fridge, the cooling item lowers the fridge temperature-just watch food safety guidelines.
The other thing is ensure So what can you do? you avoid the rollover trap. The logical thing is to use as What is the rollover trap I little as possible. Make sure hear you say? you send in a meter reading every week and keep a copy Under the terms and of the email you send in so conditions of such contracts you are billed appropriately. you can only tell your Make sure you pay by supplier during a narrow monthly direct debit as that window period that you is the cheapest way to get want to cancel usually in the billed. Some places may last 90 days. If you don’t even give you a discount if they can legally extend the you pay up front. contract as long as your current contract and raise It’s very important to the rates as much as they ensure that all you have the want. It’s caused many most energy efficient businesses to fold. appliances in your home and business. Now in some What you should do is parts of the world you can phone them up and then get a free energy survey and ask them to confirm in you can do a quick google writing when these dates search for this. I would are. Now I can count the suggest doing one once a number of business owners
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who know these dates on the fingers of one foot. The best thing is to email me on david@switchedonbrokers.com
and I will send you a form of authority, fill it in and give me a copy of all your bills. I’ll find out when these dates are. Then sit back and I’ll do the rest I’ll then go out to tender with all the UK’s suppliers and with our huge buying power I’ll get you a very good deal and I’ll automate the process each contract period. A price comparison website won’t do this. On top of that a price comparison website will not have our buying power. We negotiate for you. All too often price comparison websites get you a really cheap deal for a year or so and inevitably the business owner forgets to cancel the contract, they roll them over and make their money back. Most business owners do not have the time to do this so why not outsource to an expert?
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Business Feature Deals - Special Offers Available Are you an expert in your field? We are looking for professionals to commit to a regular column based around your business expertise * Contact us now to see if your business category is still available and increase your brand awareness by giving interesting and useful information about your field! We are specifically looking for: ~ Accountant Column ~ Property Column ~ Marketing Column ~ *T&C’s Apply ~ Motor Vehicle Column ~ SEO & Website Column ~
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“The Storage Expert”
As most businesses we are always conscious about the impact we have on the local community and try and help in any way that we can. Throughout the year we try and get involved in local charity events as well as offering discounted storage to a number of charities as we can appreciate that any money that they save will benefit local charities. If you know any charities that would benefit from discounted charity storage or if you want more information on storage then if you could get them to contact Sarah Travis at: 61-79 West Bar, S3 8PS, 0114 2706377 or Richard Talbot at: 8 Parkway Avenue, S 9 4WA, 0114 2720988. All the units at the Armadillo stores are separate and you have your own lock on the door as well as having 24 hour CCTV to ensure that your items are always secure. We only charge you for the space that you need and then you can access your unit anytime during the hours of 8am-6pm Monday-Friday or 9am-6pm Saturdays. We also sell different packaging materials including house moving packaging packs for your convenience. If you need boxes then pop into one of our stores by the end of June and we will give you just mention 1stMags or if you enquire about storage then we will give you . At the moment we have 3 charities that are benefiting in our West Bar store from discounted storage so we thought we would introduce them to you to see if there is anything that you can do to help their cause:
bedsits and in shared housing throughout the city. Roundabout also offers young people a comprehensive programme of training and involvement which breaks the cycle of homelessness and develops long term independent living skills. Due to having so many properties, and young people moving in and out frequently, we rely on Armadillo who kindly donate storage to ensure furniture can be kept for when we need it. This allows us to keep our costs to a minimum and ensure as much money as possible is raised for the charity and goes towards helping our beneficiaries. If you are interested in volunteering for the charity or finding out more information then please visit:
www.roundabouthomeless.org
Everyone at Armadillo has been extremely generous and helpful in their support of Macmillan. The storage space is essential for the charity. It means our local team of fundraisers has easy and immediate access to the resources needed to help our supporters with their fundraising. The staff are friendly and approachable and really go the extra mile for us, whether it be; helping us network with other companies, volunteering and they are even planning to raise funds by taking part in a Zip Wire Challenge off the top of the Manchester Imperial War Museum! This all means more money Roundabout is can go to support people affected by cancer in the local area. If you would Sheffield's local like to support Macmillan in some way, youth housing then please get in touch on 07545 419 charity, and provides shelter, support and life skills to homeless young people. 725 or visit our volunteering page: We provide accommodation at our www.macmillan.org.uk/getinvol emergency hostel and support young ved people to live independently in secure
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Sheffieldr supports those who want to make their communities better places for young people by providing activities and things to do. Sheffieldr helps with everything from finding volunteers or sourcing local venues to hold activities and even providing equipment. Armadillo Storage allows us to cheaply store equipment like tents, instruments, DJ decks, bikes and more, which we loan to youth groups for only £1 per week. This gives young people in Sheffield the opportunity to try new things without youth clubs investing in equipment. We currently have a ‘Spring Things To Do Guide’ online for activities and events for young people here: www.sheffieldr.co.uk/thingstodo If you think that you could help by donating equipment or if you want to volunteer then we are looking for professionals to become charity trustees as well as taking on roles in project management. We have a range of opportunities and lots more information on our website:
www.sheffieldr.co.uk
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SaraExhpert
a ge The Stor
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Informal Mediation in the Workplace protecting people from attack or abuse. The “mediator” will take responsibility for applying problem solving skills such as summarising, brainstorming, speaking to issues and interest and ensuring there are regular reality checks. The purpose of all this effort will be to arrive as quickly as possible at some sort of exchange of promises relating to future events or actions even where there is no agreement to sign.
People mediate solutions in all kinds of every day settings without even realising what they are a part of. Some experiences are in response to something immediate and provoke a “think on your feet” kind of reaction. Others are more drawn out leading to the informal mediator acting as go between before parties agree to speak. Typical examples are where managers meet with staff after hours to talk over disagreements, traders meet together to discuss parking issues, staff meet to decide who cleans the communal kitchen Applying mediation etc. processes and skills in the workplace in an informal The components of manner can be helpful when informal mediation are the used in the correct same as those performed in the circumstances but, it is formal environment. Checking important to reflect on how that people want to talk with quickly things can spiral out of someone facilitating the control if the ability to evidence conversation is key to getting impartiality is lost. To do this things moving followed by the effectively a “mediator” must be question “why are we here?”. aware of their personal biases, Moving into the negotiation interests and opinions and be means the “mediator” must able to set them aside for the ensure everyone involved gets duration of the discussion. their time to speak in an uninterrupted manner,
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● One person or more may be personally connected to the “mediator” which means impartiality and confidentiality can become critical concerns. ●Formal terms which bring structure to the negotiation are unlikely to be used. E.g.
● The people involved may not want a written agreement ● The setting may be casual or intimate ● The “mediator” may have less authority because of some or all of the above meaning the people involved may not respect their authority, recognise the value of their interventions or feel motivated to maintain the agreements achieved.
callthemediators@gmail.com for more information about training appropriate members of a workforce, volunteer group or management team in Mediation Skills.
Thanks
Jane
mail: info@b2b1st.co.uk
Specifically Tableware Enhancing Food & Drink Service Presentation Specifically Tableware Are Suppliers of High Quality Stainless Steel Tableware Products for Caterers & Home Chefs.
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MR BIT CLEANING SERVICES The Mr Bit Team Are Fully Trained, Insured, Uniformed and Offer Fixed Prices
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What happens in a business that doesn’t advertise?
Nothing…. Call us today to make sure something is Happening in your business next month.... Its only £40 for 6 months to advertise in this space!!!
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What can The Resolution Agency do for you? We can show you how to integrate mediation into your workplace We can train suitable staff in mediation skills We can work as part of your HR resource We can facilitate conflicts pro bono for small charities and/or community organisations We can facilitate other suitable workplace conflicts from as little as £250 We can train volunteers in small charities to use Active Listening Skills with service users We can give training in mediation skills to organisations supporting young people
07846 531 801/(0114) 438 9359 *Accreditation: UK Civil Mediation Council CMC Registered & Compliant: Ministry of Justice and Court Scheme Compliant: EU code of conduct adopted by every mediator; Insured
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Quad Computer Services Having a reliable, robust IT system is a fundamental part of most organisations’ day-to-day workflow. Quad Computer Services Ltd work closely with their clients to ensure problems are avoided by monitoring and advising as systems evolve. They speak a language that everyone can understand, translating fluently from technical jargon to plain English. This enables every one to make good decisions based on a proper understanding of all the information. Quad’s flexibility also allows their clients to be flexible as requirements change. As we all know, the only thing guaranteed in business is change. Quad are also happy to liaise with other third parties to ensure that IT needs are met, where in-house expertise may be lacking or require further support and experience. What happens if things go wrong? IT infrastructure is essential to most businesses, so you need to make sure you have the correct practices and safeguards in place should part of that infrastructure fail. You need the hardware and software which will provide the best resilience for your requirements. Quad can provide a solution that best fits your
organisation and your budget. Using the latest technology, they are able to monitor your system remotely and often fix problems without having to perform a site visit. We can also perform preventative maintenance so that everything continues to run smoothly and reduces the risk of failure. Having a support contract in place will ensure peace of mind knowing that your problem will be evaluated and reviewed within an agreed timescale. What would happen if your PC or server stopped working? Are all your important documents backed-up? Are you 100% sure they can be recovered from the last backup you took? When did you last test it? How quickly do you need to be up and running? Can you get PCs, servers and your network up and running within a timescale that fits your business? Too often, action is only taken after a failure of a piece of hardware. By then, it is too late. No suitable backup strategy is in place and no contingency for hardware has been considered. Quad are frequently called to businesses that have lost months of work (and sometimes everything) because their plan was implemented but never tested. Check what you have in place today, as tomorrow you might need to implement it. A common oversight is that organisations do not have backups off
site. Whilst the office building smoulders, and the fire brigade tell you it will be a week until you can safely get to your fire safe, you’ll wish you had a backup tape stored sa fely at a comp any like Quad.
Adam Quad, understand that different organisations have different requirements when it comes to support. Quad have years of experience and many sites installed, so we can tailor a solution to suit you.
Ian Thanks
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Adam & I an
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Judge Jane removal of taxation and inflation. The initial impact of the recession did not stop the rise in RAHDI levels but, the imposition of austerity has resulted in it reversing rapidly and particularly during 2013 when it fell significantly. During the same period the Office for National Statistic (ONS) reported that household wealth also rose in the period 2007 – 2012 but, this is revealing the contradictory consequences of government policy.
JJane At some point in 2014 GDP will finally recover its pre recession peak almost six years after the longest and deepest slump since the Great Depression of the 30’s. Many have suffered but, small and medium business has borne the brunt of the slowest recovery in living memory. Of concern for continued future growth is the fact that as the economy advances at a moderate rate there is no equivalent rise in living standards for the bulk of the population. This means only a small minority are receiving a benefit from the rise in output responsible for generating this growth. A clearer picture of the reality for most is evident if we refer to the activity shown in measurements of RAHDI (Real Adjusted Household Disposable Income) - figures which take into account the total net income of households after the
will once again cease – causing further stagnation. Cutting business taxation and subsidising the loss to the Treasury of that income through cuts to public spending and a rise in VAT has not produced the promised rewards in the form of a reduced deficit or a growth in personal wealth for those of who find ourselves labelled as “hard working families”.
In an effort to balance the impact of austerity on GDP the government is attempting to artificially increase the value of household wealth by inflating the stock market and by implication share values and house prices which are the measurements used. Evidence of support for this is visible in such initiatives as the controversial “Help to Buy” scheme.
Small business and the communities we serve are desperate for a serious and sustainable approach to economic recovery. With no sign of any such commitments from government or opposition we must ensure to manage our commercial and financial relationships ever more carefully and consider our options accordingly. Most importantly we must make more effort to Because consumption is not an understand the gap between fact “input” to growth it cannot “lead” its and fiction in the “good news” development. Economic growth is reports in the media. a function of the amount and quality of the capital and labour deployed in the economy as well as some contribution from technological change. Until and unless jjjustmyopinion@gmail.com investment values rise and are able to generate more capital for the purpose of expanding capacity in the economy this continued fall in living standards and disposable income will continue. Sooner or later lenders will begin to notice movement toward another household debt crisis and lending
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e n a J dge
Ju
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Events & Charity Pages B2B 1st supports local Charities & Fundraising by offering FREE advertising space!
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365 Chefs...1 Food Writer...366 Recipes...3 Charities...1 Unique Project The idea of a charity cook book originally came about whilst a Sheffield knife sharpener was going about his business, servicing restaurants across the north of England. He asked a few local chefs if they would be prepared to donate a recipe, then asked a few more, and before long chefs from across the world were offering to get involved. All funds raised by the 365 CookBook will support our chosen charities equally Every single chef has generously donated their recipes, their knowledge and their insights absolutely free of charge! St Luke’s Hospice, Sheffield www.stlukeshospice.org.uk Scotty's Little Soldiers www.scottyslittlesoldiers.co.uk WPH Cancer Charity www.wphcancercharity.org.uk
Visit: http://www.365cookbook.com/tasting-menu.php to to try the 365 Tasting Menu - a collection of 12 seasonal recipes by chefs from across the globe
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Health & Fitness As seen in the Sheffield Star, Daily Star, Yorkshire post, BBC Radio Sheffield and Real Radio Yorkshire If you look around you, you’ll see more and more overweight people. Have you ever thought how this could impact your business? Over the next 3 months I detail the frightening horror facing all business owners. Ignore this 3 part series at your peril and tell your friends who are business owners. due to obesity related diseases. Consider this- how much time will your employees with obese kids take off work due to childhood illness? Are you going to ask this at interview? Will you dare tell your employees to keep themselves and their families healthy? Would you dare risk sacking for being overweight? Are you in good health? All too often I see people who tell me they eat healthily and they don’t. If you or your employees are obese and in poor health I can assure you that your productivity in all aspects of life will suffer. That will impact your profit margin. What image will you portray to
your customers? When I worked at one gym our membership services manager was heavily overweight, although it was never officially recorded I can assure you that when she was on the front of house the number of new sign ups fell. Is that why they removed her from front of house? When I was a medical student I frequently heard doctors tell patients to lose weight- what did they do themselves? Consider the doctor who told a patient to stop smoking, lose weight and stop drinking. He had a pint in one hand, a cigarette in the other, he was 12 stone overweight and was telling this to the patient.
to do her job. What could the employer do? Do they sack her and risk being sued for unfair dismissal on health grounds, find her alternative employment or pay for rehabilitation? If you pay for rehabilitation what do you say to your fit employee who funds their own personal trainer? Will you dare make your employees have a work medical every year?
Will your employee’s obesity incur extra costs for you? Consider the heavily overweight lady whose employer had to buy a heavy duty chair for her to sit in. The problem here is that the employer could not Very recently the afford it but she was so specialised case of midwife hit she was irreplaceable. Could you . She was a midwife afford this? the telling her patients to lose weight but she was heavily overweight. It’s In part 2 I’ll detail more not her fault, the NHS working implications for obesity and environment breeds obesity. If you businesses. In the meantime go to see my youtube channel http://www.james-bond.org.uk and http://www.youtube.com/jamesbon download dtraining you’ll see a post on this. I think it’s only a matter of time it may well save you a lot of money! before an employee sues for an I also do lunchtime talks for obesity breeding working businesses on health and fitness environment. Do you remember the so if you want one get in touch. case in which he sued the employer for stress and won? Are you prepared for such a lawsuit? Will your insurance cover you? Can your obese employee do the job? I train one lady who was so overweight it was making her so short of breath she was struggling
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JAMES BOND HEALTH & FITNESS RUN a Biz? YOU Should Be IN!
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Movie Previews The weather may be starting to pick up and we have longer days so here’s what is coming up at the cinema this month…
Coming Soon…
Noah
Even those who aren’t especially religious know the tale of Noah and his ark. We’re taught about it at school about how Noah was asked by God to build an ark as there was going to be 40 days and 40 nights of rain so the world would be flooded. It’s also been depicted a few times, most notable in the 2007 comedy sequel Evan Almighty. This version though has more of a serious edge to it though, and a much bigger budget too. The story shows ) is how Noah ( contacted by God and he knows what He plans to do. As it comes from director Darren Aronofsky, ( ) there is more to the story
than a man building an ark. There’s an appearance from Ray ) Winstone ( as a group leader hoping to take control of the ark Noah has built. The film also stars Emma Watson ( ) and Jennifer Connolly ). ( Although the subject matter may not be what gets some people to the cinema, big stars and even bigger set designs and effects should make the epic worth a watch.
The Love Punch Next is a British comedy starring the effortless Emma Thompson ( ) and suave Bond himself Pierce Brosnan ( ). They play divorced couple Kate and Richard who must work together when their whole retirement plan is taken from them when the head of the company swindles them out of it.
They conspire to find the man responsible and make him pay. This takes them to Paris where the man is getting married and with the help of some friends ( ) they are going to steal a rather large diamond from Richard’s boss’s fiancé. Sure to be tonnes of fun this is one that’s not to be missed.
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Rio 2 Starring: Anne Hathaway, Andy Garcia, Leslie Mann, Rodrigo Santoro, Jesse Eisenberg, Jamie Foxx, Kristin Chenoweth, Tracey Morgan, Rita Moreno, Bruno Mars, will.i.am City bird Blu finds himself hilariously out of his depth during an Amazon adventure in this colourful sequel. Having secured the future of their species, formerly flightless pet macaw Blu (Jesse Eisenberg) and the lovely Jewel (Anne Hathaway) are raising their young family in Rio. But then they learn of an amazing discovery in the Amazon jungle. It seems they weren't the last blue macaws after all. So Jewel cajoles domesticated
homebody Blu into embarking on a voyage of discovery in the wild. Along the way, they find her gruff dad Eduardo (Andy Garcia) and hunky, crooning childhood friend Roberto (Bruno Mars)! Little wonder our poor hero is feeling rather inadequate. But you can be sure he'll prove himself once again. All the old gang are back for this high-flying sequel to the hit animation. They're joined by great new characters voiced by Andy Garcia, Rita Moreno, Bruno Mars, Kristin Chenoweth and will.i.am.
The Amazing Spider-Man 2 This is one blockbuster sequel that has been highly anticipated ever since it’s planned release. After the success with the first, which was a remake itself, the sequel is sure to be bigger and many hope, better than the first. We left the story as Peter Parker ( ) had defeated The Lizard and promised Gwen Stacy’s ) father he would protect ( her, this resulting in Peter deciding to keep his distance. Now we not only see that this was impossible for him to do but he has some new foes he has to defeat. Peter is still struggling with keeping the balance in his life, the ordinary life and troubles of high school and the responsibilities he faces as Spider-Man. The one thing he can’t let go of is the mystery surrounding the disappearance of his father. As he digs deeper into his past, he
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Becky
soon has to face new enemies is the ) and forms of Electro ( Rhino ( ) and comes to realise that all his threats have one thing in common; Oscorp. With this set to be one of the biggest comic book films of the year, I’m sure this won’t be a disappointment.
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JAMES BOND HEALTH & FITNESS leaving you shaken but not stirred
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John’s Plants As light levels increase and the soil begins to warm up, so does the growth of all plants and weeds, Keeping weeds under control is of upmost importance annual weeds can be hand picked or hoed on a dry day , because left to go to seed they will multiply in their thousands. Perennial weeds can be treated with a propriety herbicide or dug out. It is an ideal time to feed your plants in borders and pots this will give them a boost and supply essential nutrients for healthy growth, healthy plants are less likely to suffer from attacks from pests and diseases and perform well.
Don’t be tempted to buy or put out tender bedding until much later, in this area mid to late May is ideal, and even then be prepared to cover it if necessary. Deadhead daffodils and narcissi; give them a liquid feed high in potash or a sprinkling of bonemeal and then let them die down naturally, Don’t cut off the leaves as they are necessary to replenish the bulb for next year. Keep deadheading spring bedding to keep it looking its best and to encourage new flowers.
Continue with your spring cleaning. Mulch plant that need moisture by using compost before the herbaceous growth really takes off. Carry on removing moss and weeds from paths, terraces Beware of late frosts and keep vulnerable plants and new shoots and drives. protected at night if frost is Make new beds and borders forecast. Fleece is cheap and will generally be good enough, but planing your planting scheme you could use newspaper. If you carefully to get it right first time. Make sure your tools are ready for have neither getting up early action book the lawn mower before the in for a service and check sun rises the garden frost can be furniture for any rot. When it washed is warm enough, treat sheds, from the fences and trellis with a good plants by quality preservative. spraying with water. Now is the time to wage war on slugs and snails. They enjoy
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delicacies such as the delicious young shoots of delphiniums and plants with fresh new growth. Use pet-friendly slug pellets which contain a repellent or drench the ground around hostas with liquid slug killer to exterminate slugs below the surface. If you have Hostas in pots, take them out drop a few pellets in the bottom and return the plant this will eliminate any overwintering slugs. April essentially is a really busy month for sowing, growing, and mowing. ENJOY !
John Enjoy your garden! RUN a Biz? YOU Should Be IN!
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Lawson Carpentry & Joinery NEW SERVICES Security survey £50 per property Maintenance survey £50 per property Buy both for only £80 if you book before the end of April.
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City & Guilds Cer�fied, 29 years experience, Free quotes, 07545 217536 01142 746862 Lawsonjoinery@gmail.com www.b2b1st.co.uk
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& Handyman Services Building & Property Maintenance Specialists
Extensions Porches Garages Roofing
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Cupcake Magic Whatever occasion your celebrating Cupcake Magic can meet your specific needs
Every cake whether big or small should be special and unique. All our cakes are made to order and we hand make all celebration cake decorations, making your cake bespoke.
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Jane: 07873 246304 / 01909 723216 Unit 1 Hillstown Small Business Centre Mansfield Road, Bolsover www.b2b1st.co.uk
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Welcome to our…
The BIZ Club Do you run a small / medium Business in or around the Clowne, Bolsover, Chesterfield, Worksop areas? Come along to our informal Business Meetings - a great networking opportunity!
Networking
ü Getting Started ü Growing Your Business ü Selling & Marketing ü Getting Finance
(Dates For Your Diary)
Pages Business Networking is another great way to market your business!
ü Finding Accommodation ü Networking with other Businesses ü Overcoming Barriers ü Practical Help & Support
üSmall entry fee for non members Call or text bizclub to 07581 366873 Email: info@thebizclub.org.uk
Run a Business Networking Group In Chesterfield, Sheffield, Mansfield or Surrounding??? Email us the meetings description, times, dates, venues and logo and
we will place it in B2B 1st Every Month!! T&C’s Apply
info@b2b1st.co.uk The most comprehensive business resource for experienced owner managers
April & May’s Meetings Tuesday 22nd April 7:30 - 9:30am Tuesday 6th May 7:30 - 9:30am Tuesday 20th May 7:30 - 9:00am There are no subscription charges, the only charge is £5.00 to cover your breakfast, refreshments and room hire. You'd be mad to miss it!! The Toby Carvery Coxmoor Road Sutton-In-Ashfield
To Book Email Sue on: SFord@coreifa.co.uk
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A safe environment that enables people to think about difficult situations. An opportunity to bring together people’s experiences to share learning. An antidote to isolation for highly-specialised practitioners and owner managers. A chance to broaden horizons through sharing similar situations viewed from different perspectives. An opportunity to express feelings as well as facts about the work situation. An opportunity to listen and be listened to. An opportunity to examine assumptions and to try out alternatives An opportunity to reframe and free up thinking An opportunity to explore new concrete solutions A supportive community of colleagues who you can trust to support your learning.
Monthly Meetings for a Maximum of 6 Professionals. Contact Us for Details of Meetings in Your Area e: cc@ubuntupods.biz m: 07846 531 801 T: 0114 438 9359 www.ubuntupods.biz
RUN a Biz? YOU Should Be IN!
Call 01246 828074 / 828378
THE FIRM DOES LUNCH CHESTERFIELD
L ast Meeting Attedndees
At the Lock Keeper, Tapton Lock Hill, Chesterfield, S41 7NJ £12 for lunch includes 2 course meal and unlimited coffee/tea or soft drinks
April/May The Firm Networking Dates… Breakfasts £10 Lunch £12 To book onto any meeting visit http://thefirmnetworking.co.uk/events.php Or Call Kay on 07789 390124 or email kay@1stmags.co.uk www.b2b1st.co.uk
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