Sept ember2020
we see the
amazing in everyone
We see the possibilities for every individual through supportive care that is rooted in compassion and a commitment to individual self-direction and personal worth and value. COMMUNITY HOMES
LIFESHARING PROGRAM
SUPPORTED LIVING
ADULT TRAINING FACILITY
MENTAL HEALTH
COMMUNITY BASED DAY PROGRAM
LIFE SKILLS
For more information, visit LakeshoreCS.org.
THE MENTAL HEALTH, HOPE AND HELP FUND The social isolation of Covid-19 can have life or death consequences for those with mental health issues, struggling with anxiety and depression. Often times there is no family support and very limited resources for these individuals. Your donation will provide immediate support services to help maintain recovery plans, cope with isolation and improve quality of life. Please consider donating today at LakeshoreCS.org.
BUSINESS
VOL. XXXIII NO. 9 | SEPTEMBER 2020
MAGAZINE
SPOTLIGHT Q&A:
ERIE AIRPORT CONTINUES TO SOAR AS REGIONAL ASSET
FAMILY OWNED COMPANY DRIVES INNOVATIVE TRANSPORTATION, LOGISTICS SOLUTIONS
SPECIAL SECTION:
SEE THE MBA’S LATEST IN-PERSON, ONLINE TRAINING
Managing health plans? Let’s get you back to the benefits of Blue.
Back to easy, with one carrier and one picture of your employees’ health. Back to worry-free administration. Back to happy employees who have a simple, trusted choice. And back to greater access* to care throughout the region.
Ready to get back to it? Visit BackToHighmark.com *With our broad network plan Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association.
FEATURES FEATURE STORY | WHAT’S INSIDE
3
The Road Ahead Why resilience in the supply chain is critical to heading in the right direction.
COVER STORY | LOCAL PROFILE
4
Barnhart Transportation Owners Bryan and Tim Barnhart share how they’ve steered their logistics and transportation operations in the right direction through reinvestment and by staying focused on the road ahead.
SPOTLIGHT Q&A | TRAVEL
7
DEPARTMENTS
10
BUSINESS BUZZ
11
PEOPLE BUZZ
WHAT’S NEW
17
HR CONNECTION
18
HR Q&A
EDITORIAL
SPECIAL SECTION 21 NETWORKING AND MORE
AWARDS AND PROMOTIONS
LEGAL BRIEF | CONTRACTS
See the many ways that the MBA is keeping members engaged and informed in person and online, as well as recognizing some of our recent member milestone anniversaries.
9
13
READ ON THE GO! For the most current Business Magazine updates, visit mbabizmag.com
GET ANSWERS
Feature Photography R. Frank Media
Advertising Sales Frank Mehler 814/833-3200 fmehler@mbausa.org
Addtional Photography iStockphoto.com Design, Production & Printing Printing Concepts Inc. printcon@erie.net
Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. – Board of Governors
Why Congress must protect businesses from baseless COVID-19 lawsuits. Jezree Friend
COMPANY PROFILE | INDUSTRY
19
David Thornburg 814/833-3200 dthornburg@mbausa.org
A closer look at Lake Erie Transportation.
TRAINING CATALOG | INSERT
On the Cover: Brothers Bryan and Tim Barnhart have been driving growth in the logistics and transportation industry since 2003. Read the full story on page 4. Mission Statement: The Manufacturer & Business
How the benefits of a part-time chief financial officer add up. Craig Moffatt
ON THE HILL | WORTH NOTING
15 Contributing Writers Mike Bishop Rose Bruno Melissa Damico Jezree Friend Craig Moffatt Bill Speros
Letters to ship by: ABCs of the 2020 Incoterms. Bill Speros and Mike Bishop
FINANCIAL ADVISER | OUTSOURCING
WORKPLACE TRENDS
Executive Editor Karen Torres ktorres@mbausa.org
Erie International Airport, Tom Ridge Field Executive Director Derek Martin shares the airport’s COVID-19 safety response and impact on its operations, as well as why it continues to soar as a regional asset.
See the latest training courses available in person and online at the MBA.
Manufacturer & Business Association Headquarters: 2171 West 38th Street Erie, PA. 16508 Pittsburgh: 600 Cranberry Woods Drive, Suite 190 Cranberry Township, PA 16066 814/833-3200 |800/815-2660 | www.mbausa.org
© Copyright 2020 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.
mbabizmag.com • SEPTEMBER 2020
1
FEATURE STORY | WHAT’S INSIDE
The Road Ahead
RESILIENCE IN THE SUPPLY CHAIN IS CRITICAL TO HEADING IN THE RIGHT DIRECTION As they’ve done through a number of natural disasters and crises throughout history, logistics and transportation companies have played a unique role throughout the COVID-19 pandemic and will continue to be a key part of the economic recovery going forward. Whether delivering essential personal protective equipment around the world or supporting businesses by transporting critical parts and products, the logistics and transportation sector has helped ensure the global flow of goods by providing essential services — as a critical cog in a very large wheel. During the pandemic, we’ve seen the need for a connected supply chain become ever more apparent. One small breakdown in a complex network can have a major impact for businesses during uncertain times, which is why a connected supply chain is critical now more than ever. In fact, a recent McKinsey report has suggested that a huge majority of firms are planning to increase resilience in light of the disruption due to COVID-19, and many are prepared to improve resilience at the expense of short-term efficiency. New technological solutions are already available in the sector and their acceptance and adoption is likely to be fast-tracked in the wake of the pandemic.
Other actions to build resilience include dual sourcing, more inventory of critical products, near shoring of supplier and production, higher safety stock and regionalization, among others. And there’s more to come. In this edition of the Business Magazine, we’ll highlight some of area companies that are helping to keep employers headed in the right direction, including Barnhart Transportation, an innovative transportation and logistics provider headquartered in North East, Pennsylvania, that is one of seven standalone entities owned and operated by brothers Bryan and Tim Barnhart.
era and continues to be a regional asset for travelers in northwest Pennsylvania. Plus, we’ll hear from legal experts about the ABCs of 2020 Incoterms that could be essential for your operations, as well as other timely topics, including an update on the Fair Labor Standards Act as what constitutes compensable travel time. And, don’t miss our special insert – our fall MBA Training Catalog. Our training team has been busy creating a robust lineup of in-person and online courses that can help you take your team — and your operations — to the next level! Be sure to check it out or visit www.mbausa.org to learn more!
We’ll also hear from Derek Martin, executive director of the Erie International Airport, Tom Ridge Field, on how the hub is responding in the COVID-19
FOLLOW THE PATH TO SUCCESS!
mbabizmag.com • SEPTEMBER 2020
3
COVER STORY | LOCAL PROFILE
Barnhart Transportation credits its operational success to its team members. The business employs 60 company drivers and 70 employees and has 110 independent contractors.
Family Owned Company Drives Innovative Transportation, Logistics Solutions Whether it’s helping to provide supplies to frontline workers during the COVID-19 pandemic, delivering essential parts for area manufacturers or shipping priceless pieces of art for one of America’s wealthiest businessmen, Barnhart Transportation is a third-party logistics and transportation provider on the move. Headquartered at 9251 West Main Road in North East, Pennsylvania, just off Route 20, the family owned and operated business services customers not only in the United States, but also around the globe. Since 2003, brothers Bryan and Tim Barnhart have steered the company in the right direction by reinvesting in their operations and by staying focused on the road ahead. Their approach is putting them in the driver’s seat as the demand for the logistics industry is expected to rise $2.734 billion in 2020 to $3.215 billion by 2021. ‘Driven by You’
The Barnharts have pushed the limits of the competitive logistics and transportation industry by diversifying and expanding their services as much as possible. Today, the brothers own and operate seven standalone entities including Barnhart Transportation, their transportation and logistics firm with a fleet of 150 trucks; brokerage service Lakeshore Logistics; import/export freight forwarding service Lake Shore Global Solutions; warehousing service Lakeshore Warehousing; warehousing service Jet Park Warehousing; truck and trailer repair service Barnhart Fleet Maintenance; and, newest addition, the Route 20 Tank Wash.
The Barnharts also have a 25,000-square-foot warehouse and office facility near the Port of Charleston in South Carolina, one of the most historic seaports and busy centers of trade in the United States. Soon, the Barnharts will open a newly renovated 117,000-square-foot warehouse, office space and laydown yard on 28 acres there. The $5 million investment is expected to be a game-changer with a rail spur that will allow the operation to expand its customer service at all levels. “The drayage opportunities, transloading and port opportunities are growing substantially down there,” says Tim, the company’s chief financial officer, “and we’re trying to poise ourselves to be able to tackle and grow in that market.” In North East, Pennsylvania, the Barnharts are opening the new Route 20 Tank Wash, a commercial tank wash service, to the public this fall. With the number of food-grade and non-food grade processers in the NWPA area, the addition will meet the needs of their own operation and the demand in the region. The nearest tank washes are located 100 miles away or more. “Our whole goal with setting up all these businesses was to fill a need for our customers,” notes Tim, “but every one is logistics based or services the logistics industry — and there’s always a need.” The diversification of services has allowed the company to grow in its offerings and customer base, as well. The Barnharts service companies of nearly every size and industry, providing a vertical
The Barnharts have invested not only in NWPA, but also in highgrowth customer markets, particularly in the South and Southwest. For example, Texas hub Lake Shore Global Solutions services the company’s international business door to door anywhere in the world. It’s a licensed NVOCC (non-vessel operating common carrier) and ocean and air freight forwarder.
4
SEPTEMBER 2020 • mbabizmag.com
Barnhart Transportation in North East, Pennsylvania, is one of seven logistics, transportation and warehousing operations operated by brothers Tim and Bryan Barnhart. The headquarters is located at 9251 West Main Road along the east-west Route 20 corridor.
Barnhart Transportation has a sprawling fleet of more than 150 trucks, including liquid tankers, special food-grade trailers and multi-axle, heavy haul flatbeds. A new operation, the Route 20 Tank Wash (shown here at the North East facility), will open in fall 2020.
Barnhart Transportation has the fleet, drivers and experience to meet and exceed customer expectations when it comes to being on time and on budget. The company goes above and beyond to ensure that its team members can quickly respond to the demands of its customers by being versatile in their skill sets and training. integration of the supply chain — owning and operating warehousing, transportation, logistics — to meet every customer need. Branching out into other ventures also has helped the company weather any storms, including the recession sparked by COVID-19. The Barnharts’ business has been an essential part of the supply chain throughout the health crisis, making every effort to ensure that customers get their products and parts to their destination on time and on budget. It’s been the company’s approach to business since its inception best described in three words: “driven by you.” For the Barnhart team, it’s all about making the impossible possible. “When everyone else says, ‘no,’ we find a way to say, ‘yes!’ ” states Bryan, company president. “The key to success is being there when your customer needs you.” A lot of times that requires thinking “outside the box” and bringing customers a variety of solutions. In other cases, that’s assigning team members to a specific project, such as having dedicated drivers on call. It’s also having a team that is ready to handle any unexpected jobs — 24 hours, seven days a week. For instance, many of Barnhart’s team members, including Bryan himself, have commercial drivers licenses, and everyone is willing to do what it takes to get the job done. “A big piece of keeping our customers happy is our team,” states Bryan. “If we didn’t have them, we wouldn’t have what we have today.” Barnhart presently employs 60 company drivers and 70 employees and has 110 independent contractors, and the team keeps expanding. The brothers say the near-term goal is to have a driver count around 200, so the company is actively hiring 30 more drivers between its North East office and Charleston locations. “We’re focused on hiring people that fit in with our culture and are like-minded individuals who see the value of good customer service and want to be part of a team,” says Tim. “We can train them on the technical areas, but we’re more about finding the personalities and work ethic.” The Barnharts have created a thriving business but also a positive culture that feels more like an extended family. Theme lunches and team-building events are provided as rewards. “You know the cliché, ‘work hard, play hard,’ well, we really do,” says Tim. “Our employees really make the difference.”
Committed to the Community
The Barnharts are driven to create a profitable business, but they also see the value in giving back. The brothers established Barnhart Gives, its charitable arm, to support the communities in which it operates. Both Tim and Bryan have been supporters of Shriners as well as the Barber National Institute and the Transplant Hope Foundation, just to name a few. Barnhart Gives encourages employee engagement, giving team members a say in where charitable donations go each year and the chance to participate in fundraising activities from golf outings to bowling tournaments. More than $113,000 has been raised for charity to date.
The Barnharts have invested heavily in state-of-the-art equipment and technology to enhance its growing fleet, including real-time GPS tracking and artificial intelligence camera technology for a higher level of customer service and satisfaction. But giving back for Barnhart isn’t limited to dollars and cents. During the COVID-19 crisis, it was Barnhart that teamed up with Gas Monkey to deliver energy drinks to frontline workers throughout the country, from Michigan to Rochester, New York, Erie to Pittsburgh, Charleston, South Carolina, Forth Worth, Texas and beyond for a total of 17 different drops in all. The Barnharts say it’s just another example of the Barnhart difference — and how they are committed to the community and their customers for the long haul. “We’re proud of what we’ve been able to do,” says Tim. “And we’re always driven by you!” For more information, visit www.barnhart-trans.com. A third-party logistics and transportation provider headquartered in North East, Pennsylvania, with additional facilities in Charleston, South Carolina and Houston, Texas. The family company, owned and operated by Bryan and Tim Barnhart, is one of seven standalone entities: • Barnhart Transportation: Third-party transportation logistics provider based in North East, Pennsylvania with a fleet of more than 150 trucks. Visit www. barnhart-trans.com. • Barnhart Fleet Maintenance: Truck and trailer repair service based in North East, Pennsylvania. Visit www.barnhart-trans.com. • Lakeshore Logistics: Brokerage firm with expansive carrier network that ships anywhere across the United States, Canada and Mexico. Visit www.lakeshorelogisticsllc.com. • Lake Shore Global Solutions: Full-service freight forwarder and provider of global logistics and international shipping. Visit www.ls-gs.com. • Lakeshore Warehousing: Commercial warehousing and storage solutions in northwest Pennsylvania. Visit www.lakeshorewarehousing.com. • Jet Park Warehousing: Commercial warehousing and storage in Charleston, South Carolina. Visit www.jetparkwarehouse.com. • Route 20 Tank Wash: Commercial tank cleaning operation. Visit www.route20tankwash.com.
mbabizmag.com • SEPTEMBER 2020
5
Nonstop to Chicago on United Airlines
Nonstop to Charlooe on American Airlines
COMING SEPTEMBER 10, 2020:
LARGER AIRCRAFT WITH FIRST CLASS SEATS ON AMERICAN AIRLINES!
FlyWithEri.com
6
SEPTEMBER 2020 • mbabizmag.com
SPOTLIGHT Q&A| TRAVEL
Erie Airport Continues to Soar as Regional Asset As states reopen and people begin to adjust to a new normal, one of the industries being watched as an economic indicator is that of air travel. Here, Erie International Airport, Tom Ridge Field Executive Director Derek Martin shares the airport’s COVID-19 safety response and impact on its operations, as well as why it continues to soar as a regional asset. The Transportation Security Administration has been reporting on passenger numbers since state lockdowns were lifted. Describe the picture here in Erie. In the month of April, TSA screened less than 90,000 passengers at the nation airports. These numbers represent a 96-percent reduction in passenger screening. In the United States, TSA normally screens between 2.4 million to 2.8 million passengers daily. In the month of June 2020, a total of 1,852 passengers boarded at Erie Airport. This is compared to June 2019, when ERI boarded 9,691 passengers. We have had a dramatic reduction in flights, going from 50 weekly departures to 21 weekly departures in June 2020. How has the pandemic impacted business travel? Businesses have made a difficult decision to suspend all business-related travel due to COVID-19 concerns. Along with the stay-at-home orders in all 50 states, the business community has been working from home. The state of Texas and others have had the strictest restrictions for visitors to their state. For example, if you arrive in Austin, Texas, you are screened and are requested to have a stay-at-home/ hotel for 14 days. These restrictions make it hard for the business traveler.
What types of safety protocols should passengers expect at the Erie Airport? • Airport personnel have been cleaning and disinfecting high traffic areas. • There are alcohol-based hand sanitizer stations available in the terminal.
• Snow Removal Equipment Building • Parking Lot Reconfiguartion and Car Rental Canopy • Terminal Reroofing • Maintenance Reroofing
• Deep cleaning of the public areas is performed twice daily. • Employees have received training on COVID-19 safety and sanitation protocols. • Our airline partners have implemented an electrostatic fogging procedure throughout the aircraft cabins. Why is air travel still one of the safest modes of transportation? Air travel is one of the safest modes of transportation for reasons such as commercial aircraft go through extensive testing before they are sold to airlines and the airline industry is subject to mandatory federal safety regulations and standards. The airlines also have implemented electrostatic fogging procedures in response to COVID-19. Prior to the pandemic, the Erie Airport was focused on improvements, including a new restaurant and expanded daily flights. Tell us more. The airport will begin the following projects this summer.
• Custom Border Protection Renovation • Concrete Apron Expansion • Repave Parking Lots and Roadways into and out of the airport What makes the Erie Airport such a unique regional asset? Erie Airport is a convenient and easy-touse airport with service from three legacy carriers, onsite parking, car rental agencies available, and secured food and beverage. Airfare is competitive, and service on American Airlines and United Airlines allows you to connect anywhere in the world. Per Economic Impact of Aviation in Pennsylvania 2019 Interim Report from the PennDOT Bureau of Aviation, the Erie Airport supports: • 1,719 jobs • $65.785 million total payroll • $182.612 million total output For more information about the Erie International Airport, visit www.erieairport.org.
mbabizmag.com • SEPTEMBER 2020
7
TRANSPORTATION & LOGISTICS
It’s what we do for MBA members (PLUS so much more)! LTL + Truckload + Expedited + Air + Ocean + Customs Brokerage + Warehousing + Fulfillment + Project Cargo Global Trade Compliance + Technology + Business Intelligence + Supply Chain Solutions + Sourcing + PPE
mbausa.org/logistics mbausa@logisticsplus.net
LEGAL BRIEF | CONTRACTS
Letters to Ship By:
ABCs of The 2020 Incoterms
Bill Speros is a partner at MacDonald Illig. He counsels clients on business transactions and corporate compliance, including international trade matters. Mike Bishop, a Summer 2020 law clerk at the firm and a secondyear student at Case Western Reserve University School of Law, contributed to this article. Businesses that regularly ship goods within the United States are no doubt acquainted with basic domestic freight terms such as FOB, or Free on Board. One might see FOB in an international contract and expect it to have the same meaning as in domestic parlance. After all, FOB is FOB, is it not? Unfortunately, the answer is “No.” FOB in an international shipping contract is likely a reference to an entirely different shorthand: the so-called “Incoterms” published by the International Chamber of Commerce (ICC). The Incoterms FOB rule has a completely different meaning than the domestic FOB rule (exporters who want to use the Incoterm equivalent of FOB should instead opt for the FCA rule, or
important differences from the 2010 version. One noteworthy rule change affects the CIF and CIP rules. When shipping under the 2020 CIP rule (Carriage and Insurance Paid To), a seller now must purchase a higher level of insurance, i.e., ICC Clause A insurance or the equivalent, whereas the CIF rule (Cost, Insurance, and Freight) still permits a lower level of coverage under ICC Clause C. Why the difference? Clause A insurance provides more comprehensive coverage for manufactured goods, while the lower level of coverage under Clause C is more appropriate for commodities. As a seller, noncompliance with the correct Incoterm-required insurance could result in inadequate coverage for your shipment.
Free Carrier At). Failure to understand the differences between domestic terms and Incoterms could result in operational and legal complications for your overseas shipments. First published in 1936 and intended to standardize international shipping contracts, Incoterms are a globally recognized set of three letter abbreviations that the ICC updates approximately every 10 years. There are currently 11 Incoterms, each designed to help clarify the allocation of shipment risks and responsibilities. International buyers and sellers must understand not only the Incoterms incorporated in their agreements, but also which versions of the Incoterms apply. Updated Incoterms do not automatically replace older versions, and thus contracts executed prior to the most recent January 2020 update remain subject to the version of Incoterms specified in the contract. In fact, parties may elect to use an older version of Incoterms despite the 2020 update, provided the version used is not so outdated that it results in a violation of other applicable shipping laws. If the parties agree to use the 2020 Incoterms, there are some minor but
Another notable change is the DPU rule. DPU (Delivered at Place Unloaded) is not a new rule, but rather a re-naming of the 2010 DAT (Delivered at Terminal) rule. The new name underscores the fact that a DPU destination can be any location, not just a facility that one might describe as a “terminal.” The 2020 Incoterms also highlight the disparity between DPU and the DAP (Delivered at Place) rule. For example, under DPU, the seller is responsible for loading, shipping and unloading the cargo. Under DAP, however, the seller is responsible for loading and shipping but the buyer must unload. Overlooking this subtle difference could potentially lead to an embarrassing situation or logistics delay — or worse, a claim for breach of contract. Incoterms can be instrumental in simplifying your international shipments. Moreover, they can help you get on the same page with your overseas trade partners, especially when linguistic or cultural barriers exist. Becoming familiar with rules like CFR, EXW and FAS will go a long way toward ensuring your international shipments do not go MIA. For more information, contact Bill Speros at 814/870-7764 or wsperos@mijb.com.
mbabizmag.com • SEPTEMBER 2020
9
BUSINESS BUZZ | WHAT’S NEW
LOGISTICS PLUS NAMED FINALIST FOR 2020 HEAVY LIFT AWARDS
Logistics Plus has been selected as a Project of the Year finalist for the 2020 Heavy Lift Awards presented by Heavy Lift & Project Forwarding International (HLPI) magazine. The Project of the Year award is based on the following three criteria: • Unique techniques and innovative approaches to overcome project challenges • The use of multiple transport modes • The employment of advanced equipment and/or technology Due to the COVID-19 pandemic, the 2020 Heavy Lift Awards will be hosted as a virtual event this year. The awards will now begin on October 5 and run until October 21 with 13 days dedicated to the different award categories. As the leading publication reporting on the heavy lift, break bulk, and project cargo industry, HLPFI has established the Heavy Lift Awards to recognize and reward excellence for complex logistics, transportation, and engineering projects around the world. Logistics Plus Inc. (LP) is a leading worldwide provider of transportation, warehousing, fulfillment, global logistics, business intelligence, technology, and supply chain solutions. The company is also a logistics partner of the Manufacturer & Business Association. For more information, visit www.logisticsplus.net or www. mbausa.org/services-and-benefits/logistics-services.
MAGEE PLASTICS CREATES NEW PROTECTIVE DEVICE
Magee Plastics Co., headquartered in Warrendale, Pennsylvania, recently unveiled a new protective device that safeguards front-line medical workers while treating patients suffering from COVID-19 and other airborne illnesses. According to a report in the Pittsburgh Tribune-Review, the company developed a transparent plastic box that is placed around a patient’s head while they undergo procedures such as intubation. The box helps limit exposure to coughed droplets and aerosol products used during medical procedures. The device was developed with the help of a $150,000 grant from the Richard King Mellon Foundation. They are being tested by Carnegie Mellon University, which is using aerosol sprays to determine their effectiveness at containing airborne substances. According to the report, the devices are being shipped to AHN hospitals as well as the Butler Health System, Excela Health, Heritage Valley Health System, St. Clair Hospital Group and hospitals in the Erie area. Magee Plastics is an AS9100 approved manufacturer and FAA repair station with 50 years of experience supplying interiors to the airlines worldwide. For more information, visit www.mageeplastics.com.
10
SEPTEMBER 2020 • mbabizmag.com
Logistics Plus, headquartered in Erie, Pennsylvania, recently unveiled an updated version of its mural on the overpass above Peach Street near 14th Street. The company is also a finalist for the Heavy Lift Awards for 2020.
FOSTERMATION, INC. UNVEILS NEW WEBSITE, SOCIAL MEDIA CHANNELS
Fostermation, Inc. recently updated its website, showcasing the company and its different product offerings including Rods, Shafts, Scaler Needles, Pins, Screw Machine Products and CNC Swiss Machining Products.
Erie Downtown Development Corporation (EDDC) shovel-ready projects and the remainder in other mission related investments (MRI) within Erie County Opportunity Zones. An impact dashboard will be developed to assess and evaluate the social and community benefits of a potential investment in an Opportunity Zone project.
“Being found online by potential customers is, now more than ever, very important for suppliers like us to stay competitive,” said John Ritchey II, Fostermation’s president. “This upgrade to our online presence creates a first impression that’s on par with the quality of our work.”
“We’re thrilled that we’ve attracted an investor of Arctaris Impact’s caliber to Erie,” said Tim NeCastro, president and CEO of Erie Insurance. “This significant infusion of capital accelerates our work to revitalize Erie’s downtown and encourages other potential investors.”
To view the website, visitors can go to www.fostermation.com. Fostermation has also launched its social media platforms and a video blog to help provide relevant news and articles with all audiences. You can now connect with the company on Facebook, Twitter, and LinkedIn to network and follow industry-specific news. The video blog, titled Pins and Pints, will feature educational topics meant to help engineers, procurement professionals, distributors and others in the supply chain.
Arctaris Impact is focused on revitalizing disinvested cities and targeted rural communities. They have partnered with multiple foundations, federal and state government agencies to invest in Opportunity Zones, inner cities and targeted rural communities throughout the United States, with the aim of delivering above-market investment returns alongside positive social impact. The Kresge Foundation selected Arctaris Impact to develop best practice models for investments in Opportunity Zones across the nation.
For more information, visit www.fostermation.com.
Based on Arctaris’ interest in investing in the city, discussions began with EDDC, Erie Insurance and ECF to design a collaborative approach to investing in Erie projects. Erie Insurance is initially investing $25 million in the Arctaris Opportunity Zone Funds and is looking to expand to $50 million during the second half of 2020. The Erie Community Foundation has made a $5 million commitment to invest in mission related projects. For Erie Insurance and the ECF, investing in Arctaris’ Opportunity Zone Funds allows for an infusion of new capital investments in the city’s revitalization efforts at a higher level than either organization could invest independently.
ERIE INSURANCE, ERIE COMMUNITY FOUNDATION PARTNER WITH NATIONAL INVESTOR ON ERIE OPPORTUNITY ZONES
Erie Insurance (ERIE) and The Erie Community Foundation (ECF) have joined forces with Arctaris Impact Investors, LLC (Arctaris Impact or Arctaris), a national impact investor located in Boston, to bring new capital investments to Erie, Pennsylvania through a program called Arctaris Erie. This program will provide public and private sector investment capital to transform the city center into an inclusive space where all residents will want to work, live, eat and play. Through this partnership with Arctaris Impact, ERIE and ECF will enable $40 million of investments in Erie. The intention is to invest the majority in
Arctaris Erie will be replicated in cities throughout the country as part of Arctaris’ new Opportunity Zone Investments initiative. Arctaris has successfully invested in similar programs in Washington, D.C., Maine, Baltimore, Michigan and Ohio.
TRAINING @ THE MBA LEARN IT TODAY . . . APPLY IT TOMORROW!
Harness the true potential of your workforce with professional training @ the mba!
OCTOBER
NOVEMBER
DECEMBER 2020
MANUFAC
2020
CLASS LOCATIONS All courses are held at the MBA Conference Center in Erie, unless otherwise noted. Corry
Corry Higher Ed Council 221 North Center Street
Cranberry
SMC Business Councils (Pittsburgh) 600 Cranberry Woods Drive, Suite 190
Erie
MBA Conference Center 2171 West 38th Street
Hermitage
Training & Workforce Development Center 3050 Prosperity Place
* Handicap access and parking available at all sites.
ONSITE TRAINING CONVENIENCE: Let our expert instructors bring the training you need, when you need it, where you need it. CUSTOMIZED PROGRAMS: From full-day to halfday programs, we will tailor any program to fit your specific needs. FOCUSED INTERACTION: Group training discussions focus on the key topic areas specific to your company’s environment.
REGISTER TODAY! VISIT: MBAUSA.ORG CALL: 814/833-3200 800/815-2660 EMAIL: MLESNIEWSKI@MBAUSA.ORG
OCTOBER
LEADERSHIP
CERTIFIED SUPERVISORY SKILLS SERIES Course I 10/6 and 10/13 Course II (Hermitage) 10/7 and 10/8 Course III 10/22 and 10/29 Course V 9/30 and 10/7 LEADERSHIP FOR TEAM LEADERS SERIES Course I Course II Course II Course III (LIVEOnline) Course IV (LIVEOnline)
10/6 10/21 10/27 10/8 10/29
MOTIVATE YOUR EMPLOYEES (Cranberry Township, a.m. only)
10/13
CUSTOMER SERVICE (a.m. only)
10/9
DIFFICULT CONVERSATIONS (a.m. only) 10/16
LEADING CHANGE (p.m. only) 10/16 EMPLOYEE ENGAGEMENT THROUGH MOTIVATION (LIVEOnline, 10 a.m. to Noon) 10/15 DECISION MAKING APPLICATIONS (LIVEOnline, 10 a.m. to Noon) 10/27 EMOTIONAL INTELLIGENCE (LIVEOnline, 2 to 4 p.m.) 10/9 USING OUTLOOK FOR ORGANIZATION (LIVEOnline, 9 to 11 a.m.) 10/30 SAFETY TOPICS YOU MAY NOT BE PREPARED FOR (LIVEOnline, 9:30 to 11:30 a.m.) 10/15 HR ESSENTIAL CERTIFICATION SERIES INTERVIEWING & HIRING (a.m. only, In Person and LIVEOnline) 10/13 TERMINATIONS (1 to 5 p.m., In Person and LIVEOnline) 10/13 HR ESSENTIAL CERTIFICATION SERIES — ADVANCED FMLA & ADA COMPLIANCE (a.m. only, In Person and LIVEOnline) 10/29 FORM I-9 COMPLIANCE & ONBOARDING (1 to 5 p.m., In Person and LIVEOnline) 10/29
MARKETING/COMMUNICATIONS DIGITAL ANALYTICS FOR BUSINESS
PRESENTATION SKILLS (a.m. only)
10/16 and 10/23
WORKPLACE COMMUNICATION SKILLS * A.M. classes run 8 a.m. to noon, and P.M. classes run 12:30 p.m. to 4:30 p.m., unless otherwise noted. Cancellation/No-Show Policy: If notice is four business days or more, a full refund will be made. If notice is less than four business days, or if you do not show up for the class, no refund will be made. NOTE: You may substitute another individual from your organization at any time and at no cost.
10/2 10/23
SAFETY ONE-DAY FOOD SAFETY CERTIFICATION (Cranberry Township)
10/12
ONE-DAY FOOD SAFETY CERTIFICATION
10/19
ONE-DAY FOOD SAFETY CERTIFICATION (Corry) 10/26 FORKLIFT: TRAIN THE TRAINER (a.m. only) 10/21
CTURER & BUSINESS ASSOCIATION
TRAINING SCHEDULE
DECEMBER
NOVEMBER
LEADERSHIP
CERTIFIED SUPERVISORY SKILLS SERIES Course I 11/4 and 11/11 Course II 11/3 and 11/10 Course III (Hermitage) 11/4 and 11/5 Course IV 11/12 and 11/19 LEADERSHIP FOR TEAM LEADERS SERIES Course III Course III Course V (LIVEOnline)
11/17 11/18 11/19
WORKPLACE CIVILITY (a.m. only) 11/6 EFFECTIVE DISCIPLINE FOR ANY MANAGER (LIVEOnline, 10 a.m. to Noon) DIFFICULT CONVERSATIONS (LIVEOnline, 9 to 11 a.m.)
11/5 11/11
HR ESSENTIAL CERTIFICATION SERIES HARASSMENT & DISCRIMINATION (a.m. only, In Person and LIVEOnline)
11/12
RETENTION & BENEFITS (1 to 5 p.m., In Person and LIVEOnline)
11/12
HR ESSENTIAL CERTIFICATION SERIES — ADVANCED HANDBOOK ESSENTIALS (a.m. only, In Person and LIVEOnline) 11/20 UNDERSTANDING THE FAIR LABOR STANDARDS ACT (1 to 5 p.m., In Person and LIVEOnline) 11/20
MARKETING/COMMUNICATIONS
WRITING TO WOW! (a.m. only) 11/4 INFLUENCE AND PERSUASION (p.m. only) 11/4 INTRO TO SOCIAL MEDIA (a.m. only) 11/13 DIGITAL MARKETING & SEO (p.m. only)
11/13
DEVELOPING WEBSITE CONTENT (a.m. only) 11/18 CREATING E-NEWSLETTERS (p.m. only) 11/18
SAFETY ONE-DAY FOOD SAFETY CERTIFICATION
11/16
“The HR Essential and Advanced Series expanded my knowledge of various topics in the Human Resources field. The classes were interactive and filled with great group discussions and current events. I would definitely recommend these courses to new members of HR, and I am grateful that I had the opportunity to attend!” — Jayme Turos, Erie Insurance
LEADERSHIP
CERTIFIED SUPERVISORY SKILLS SERIES Course II 12/2 and 12/9 Course III 12/1 and 12/8 Course IV (Hermitage) 12/2 and 12/3 Course V 12/10 and 12/17 Course V (Hermitage) 12/16 and 12/17 LEADERSHIP FOR TEAM LEADERS SERIES Course IV Course IV Course V
12/8 12/9 12/22
MOTIVATE YOUR EMPLOYEES (a.m. only) 12/10 GET ORGANIZED & EFFICIENT (a.m. only) 12/12 BUILDING EFFECTIVE TEAMS (p.m. only) 12/2 WOMEN IN LEADERSHIP
12/11
DEALING WITH DIFFICULT PEOPLE (LIVEOnline, 9 to 11 a.m.)
12/9
HR ESSENTIAL CERTIFICATION SERIES EMPLOYMENT LAW (a.m. only, In Person and LIVEOnline)
12/8
UNEMPLOYMENT COMP & WORKERS’ COMP BASICS (1 to 5 p.m., In Person and LIVEOnline) 12/8 HR ESSENTIAL CERTIFICATION SERIES — ADVANCED PRE-EMPLOYMENT SCREENING (a.m. only, In Person and LIVEOnline) 12/17 JOB DESCRIPTIONS & REASONABLE ACCOMMODATIONS (1 to 5 p.m., In Person and LIVEOnline) 12/17
MARKETING/COMMUNICATIONS DIGITAL ANALYTICS FOR BUSINESS
SAFETY
ONE-DAY FOOD SAFETY CERTIFICATION
12/16
12/21
COMPUTER TRAINING Learn the coolest tips and tricks to the latest computer applications available today. Classes can be taken individually or as part of a certificate series. • Access Level I 11/19 • Excel Basics (a.m. or p.m.) 10/22 or 12/15 • Excel Level I 10/6, 11/10, 12/3 or 12/17 • Excel Level II 10/20, 11/17 or 12/8 • Excel Level III 11/5 or 12/1 • PowerPoint 10/8
Dear MBA Members, Your safety and comfort is our highest concern. With that focus in mind, our Training Department is to the strongest CDC-recommended safety measures at all of the public classrooms and onsite we train in.
In we of our most popular, in-demand classes virtually. Many of have been into shorter “topic-focused" one-to-two hour programs – and the response has been incredible! We invite you to try one of our virtual classes and see for yourself!
Please visit mbausa.org to view all of our upcoming in-class, onsite and virtual training programs.
Stay safe, stay well and remember, we’re here for you!
PEOPLE BUZZ | AWARDS AND PROMOTIONS PENN STATE BEHREND NAMES EXECUTIVES IN RESIDENCE
Five business leaders, including two from MBA member companies — Jeremy Chaffee of Logistics Plus and Ann Scott of Erie Insurance Group — will serve as Executives in Residence at Penn State Behrend’s Black School of Business during the 2020-21 academic year. Each will bring industry perspective and expertise to the classroom environment, and to student research and networking efforts.
Executives in Residence are appointed to renewable one-year terms. In addition to speaking engagements and guest lectures, they lead workshops, sponsor class projects, judge business competitions and provide career advising and mentoring opportunities. “The Black School of Business Executive in Residence program is a major asset for our students and faculty as executives donate their time and energies to assist students in their professional development and enhance our educational offerings,” said Greg Filbeck, director of the Black School. “Their professional advice, mentoring of networking skills, and willingness to open up professional opportunities for our students is invaluable.” This year’s Executives in Residence are: • Steven D. Bugajski, chief information officer, U.S. Steel. • Jeremy Chaffee, director of North American Business and Operations, Logistics Plus. He helped establish the North American Division of Logistics Plus, one of the fastest-growing privately-owned transportation and logistics companies in the world. He has worked for the company since 2000, serving as manager of international forwarding operations and director of global TMS system integration. • Daniel Levstek, president, MDL International. • Eugene Natali, CEO and founder, Troutwood.
• Ann Scott, community outreach manager, Erie Insurance Group. She oversees Erie Insurance Group’s charitable giving and community outreach, including philanthropy, volunteerism and employee giving. Before assuming her current role at Erie, she had a long career in human resources, with a focus on diversity and inclusion. Scott is also the keynote speaker for the MBA’s postponed Women in Leadership IMPACT Luncheon.
LECOM NAMES TAVALLALI HEAD OF MASTER’S PROGRAM
Timothy S. Novak, D.B.A., dean of the Lake Erie College of Osteopathic Medicine (LECOM) School of Health Services Administration, announced the appointment of Lisa M. Tavallali, Ph.D., MBA, as the director of the LECOM Master’s in Public Health (MPH) degree program. Tavallali has 25 years of health-care industry experience facilitating community wellness, optimizing operational performance for patient-centered clinical care and administrative support activities in both acute and subacute care settings. Her areas of research include Medicaid expansion in a safety net county health-care system, accountable care organizations, the uninsured in America, health-care economics of urban policy-analysis of geographic regions in the United States, and information technology infrastructure in the paperless hospital.
ROMOLO CHOCOLATES OWNER NAMED TO BOARD OF DIRECTORS FOR RETAIL CONFECTIONERS GROUP
Romolo Chocolates Owner and President Tony Stefanelli has been named to the board of directors for Retail Confectioners International (RCI). From independently owned businesses to large, multimilliondollar corporations, RCI aims to provide a forum for confectioners to meet, network, share ideas, solve mutual problems, and develop their candy making and entrepreneurial skills. Angie Burlison, RCI executive director, says, “At this time, we are especially grateful for the strong leadership of our board of directors and their commitment to supporting this organization and the industry.” After being raised as a young child in his grandfather’s candy shop, Stefanelli apprenticed under his grandfather Romolo Stefanelli, his father Tony Sr., and his uncle Art for nearly 20 years. In 1994, Tony opened Romolo Chocolates in Erie, where today, joined by his sons and fourth-generation chocolatiers Anthony and Roman Stefanelli, Grandpa Romolo’s artisanal craft thrives and evolves to meet customers’ increasingly diverse and sophisticated tastes. In 2004, Tony was named one of only 26 master confectioners in the United States.
LECOM’s MPH program curriculum focuses on the complex problem solving of domestic public health issues facing the United States today, including mitigation of pandemics, access to quality health care, disease containment strategies in a global society, and nextgeneration data sharing and information systems. Course work is delivered through a robust web-based education platform by an expert team of faculty with deep public health expertise. The fully accredited 45 credit-hour master’s degree program is completed one course at a time with student access available around the clock. The 24-month degree is specifically designed for busy working professionals who wish to continue their careers full time while completing their formal education.
mbabizmag.com • SEPTEMBER 2020
11
AT BROOKVILLE GLOVE WE’VE GOT YOU COVERED! AREA’S LEAD SAFETY SUPPLIER AND #1 IRON WORKER GLOVE
DISPOSABLE GLOVES
REUSABLE FACEMASKS
FACE SHIELDS
SHOE COVERS
98 Service Center Rd., Suite B. Brookville, PA 15825 • 814-849-7324 info@brookvilleglove.com www.brookvilleglove.com
The
Partner
for your business is a credit union. Checking accounts to credit and debit cards Commercial, real estate and SBA loans Complete line of payment acceptance options Look farther than a big bank for your business needs. One of the great things about doing your business banking with a credit union is that since we’re member-owned, we do not answer to shareholders. You own your business, why not own your bank? To learn more, call us at (814) 825-2436 or go to eriefcu.org Bank. Borrow. Grow.
Insured by NCUA Loans subject to credit approval. Membership eligibility required.
12
MBA Ad 0220.indd 1
SEPTEMBER 2020 • mbabizmag.com
2/7/20 4:13 PM
FINANCIAL ADVISER | OUTSOURCING
How the Benefits of a Part-Time Chief Financial Officer Add Up • Assist in compliance requirements — audits, taxes, etc. • Assist in bank financing and negotiations with bankers • Assist in developing the fiscal department procedures and related training What Key Skills Does a Business or Organization Need from a CFO? A business or organization needs a CFO who has many vital skills to assist the owner, CEO or executive director in executing their strategy and maximizing the opportunities for success. A good CFO has the following skills. • A good understanding of GAAP and GAAP financials, including gathering and interpreting the company’s financials • A good working knowledge of the Tax Code and the ability to implement taxsaving opportunities
Craig Moffatt, CPA, MBA, and MT, leads McGill, Power & Bell’s Part-Time Chief Financial Officer (CFO) services for the firm. He was a tax partner at BKD before leaving to take a CFO position at a large nonprofit health-care organization. Do you run a small or growing company? A nonprofit organization? Or maybe it is just that you do not have the funds or revenue to support a full-time chief financial officer (CFO). In addition, you may have key players who know the business inside and out such as the owner, CEO or executive director, but they often do not have the time nor the experience needed to manage a fiscal department and the related fiscal duties. If these scenarios sound familiar, hiring a part-time CFO could be a solution to gain the benefits of an experienced financial executive at a fraction of the costs of a full-time CFO. Why Your Business or Organization Needs a Part-Time CFO There may be multiple reasons why your business or organization needs to consider a part-time CFO. For instance, funds may not be available for a full-time CFO, you are looking to replace someone who has left or
taken an extended leave of absence, you need someone to oversee a special project or assist with a complex fiscal issue, or to bridge the gap when financial expertise is needed. Driven by the engagement which can last weeks, months or longer, a part-time CFO can step in and perform the following activities, on an hourly basis, either onsite or remotely at a reduced cost compared to hiring a full-time CFO. • Oversee forward-looking financial initiatives • Participate in and provide guidance on current and long-range strategic planning activities
• The ability to produce and analyze cash flow reports, including cash flow projections • The ability to financial plan and budget for operations, including actual to budget reporting and developing a long-range forecast, which is the financial blueprint for the business • The ability to develop a strategic relationship with the owner, CEO or executive director in order to obtain a deep understanding of each business’s unique financial goals • Strong management and leadership skills to guide the fiscal team
• Plan and prepare for major accounting changes • Implement tax saving strategies • Provide guidance and oversight on operating budgets to project financial goals • Provide guidance and oversight on capital budgets and assist in capital acquisitions • Provide guidance and oversight to forecast and manage cash flows • Review and design internal controls and related segregation of duties • Monitor and review internal financials to improve quality, timeliness and accuracy
Benefits of Part-Time CFO Services Coming from a CPA Firm There are tremendous benefits of hiring a part-time CFO who is a member of a regional accounting firm. Most importantly, the parttime CFO has access to a variety of technical resources, individuals who are experts in different fields, and individuals who are experts in a wide spectrum of businesses. This access will allow the part-time CFO to better serve any business or organization due to the breadth of the firm’s personnel and their expertise.
For more information, contact Craig C. Moffatt, director of Consulting Services at McGill, Power, Bell & Associates, LLP at info@mpbcpa.com or visit www.mpbcpa.com. mbabizmag.com • SEPTEMBER 2020
13
RELIABLE, INTEGRATED LOGISTICS SOLUTIONS
For companies with pressing logistics needs, Team Hardinger’s proven reliability and consistent performance makes us a leader in customized logistics solutions that empower our customers with control and peace of mind.
Always willing to help out when I need them. Drivers are friendly, professional and on time. Thanks Team H! –Tom R., Logistics Coordinator, Snack Foods Manufacturer
SMARTER TRANSPORTATION SOLUTIONS
CUSTOMIZED WAREHOUSING OPTIONS
INTEGRATED DISTRIBUTION & FULFILLMENT SOLUTIONS
Team Hardinger puts you in the driver’s seat, with a single point of contact who shares their knowledge and experience to help you ship smarter truckload and LTL with a plan that avoids costly errors for the best overall value. Leveraging our in-house fleet of trucks and trusted carriers, we provide you realtime visibility with track-andtrace insights for your shipments nationwide.
Team Hardinger understands successful warehousing solutions require more than just the right facilities and equipment. Using industry-leading warehousing management tools, we put you in control of your inventory with real-time visibility. Our quality assurance and inventory management program gives you the ability to plan both inbound production and outbound fulfillment with confidence. More advanced offerings such as Foreign Trade Zone (FTZ) operations and foodgrade storage compliance allow us to meet more specialized needs.
Team Hardinger offers added value for warehousing customers with our integrated distribution and fulfillment solutions that streamline your supply chain. Through services such as export crating and packaging, industrial painting, kitting, repacking and retail labeling you can gain greater efficiencies while also fulfilling the shipping and point-of-sale specifications your customers require.
For a free Rate Analysis or for questions about a customized plan that meets your logistics needs, contact us today.
Call 814.453.6587 Ext. 102 or email sales@team-h.com Engage Us:
1314 W. 18th St. Erie, PA 16502 www.team-h.com
ON THE HILL | WORTH NOTING
Congress Must Protect Businesses From Baseless COVID-19 Lawsuits Jezree Friend is the senior government relations representative at the Manufacturer & Business Association. Contact him at 814/8333200, 800/815-2660 or jfriend@mbausa.org.
precautions associated with COVID-19. Many are instituting intense cleaning procedures, regular temperature checks and social distancing, as well as investing in personal protective and safety equipment. However, despite these good intentions, like hungry wolves, trial lawyers are trying to exploit this pandemic to use legal “gray area� to sue companies over COVID-19.
Since the early days of the Industrial Revolution, manufacturing has been the heart of the Pennsylvania economy. During good times and bad and throughout history, manufacturers have continually adapted, rising to each challenge to provide job security and economic stability for the region. The COVID-19 pandemic has proven no different. Despite threats of shutdowns, business closures or shifting operations to serve customers due to stay-at-home orders, manufacturers across the country have been fighting back against the spread of the virus while still keeping the economy moving.
At a time when densely populated areas of Pennsylvania are seeing COVID-19 cases rise, Erie County maintains one of the lowest fatality rates at 4.8 per 100,000 residents. While favorable to the region, our businesses have good reason to be concerned. Health and government officials still do not fully understand the spread of COVID-19. At any point, an employer that has been doing the right thing could be unfairly blamed for the spread of the virus, opening the floodgates to unfair and baseless accusations.
COVID-19 has created uncertainty for all of us, including those businesses that have been operating throughout the crisis. With our understanding of the virus evolving daily, federal and state government guidelines and restrictions have continually changed and without warning. Still, manufacturers have done their part to ensure essential employees remain protected despite the confusion. These companies are making significant investments to adjust to the new safety
This is not hypothetical. We already have seen this happening right here in Pennsylvania, with at least 161 COVID-19related complaints filed. Unfortunately, these lawsuits, or even the threat of them, could devastate COVID-19 recovery efforts in our region by disrupting operations and halting the production of critical supplies. Manufacturers, already facing extreme uncertainty and the financial impacts of the pandemic, are working on the front lines to combat this crisis. Many have shifted and intensified operations to produce masks, surgical gowns, face
shields and hand sanitizer to aid our health-care heroes and protect Americans. It is the manufacturers, working alongside national efforts, racing to discover the COVID-19 vaccine. These companies should not be hit with predatory lawsuits during such an unprecedented time. The Manufacturer & Business Association has partnered with many employer groups who have released a comprehensive roadmap to help lawmakers address COVID-19 liability reforms. These specific, narrow measures would effectively expand Good Samaritan protections and clarify the handling of lawsuits that deal with workplace transmission theories. These would in no way allow businesses to get away with reckless or intentional actions that disregard health and safety standards. Rather, they would just give much-needed protections to the many companies trying to do the right thing to keep their employees safe during the pandemic. As Congress continues to work to address the fallout from COVID-19, it is critical policymakers look to protect businesses working in good faith from bad faith coronavirus lawsuits. Manufacturers have risen to the challenge time and again, providing essential supplies to help fight the virus and to keep the supply chain operating. Now, it is up to the Pennsylvania congressional delegation and the rest of Congress to do what is right for manufacturers and the families they employ.
mbabizmag.com • SEPTEMBER 2020
15
Our results set us apart We offer superior care and results for patients when compared to nursing homes. Research* tells the story. Connect with a higher level of care at Encompass Health Rehabilitation Hospital of Erie. Learn more at ehc.rehab/mbe2020
143 East Second Street • Erie, PA 16507 814.878.1200
*Dobson | DaVanzo analysis of research identifiable 20% sample of Medicare beneficiaries, 2005-2009 ©2020:Encompass Health Corporation:1514451PPE-04
16
SEPTEMBER 2020 • mbabizmag.com
HR CONNECTION | WORKPLACE TRENDS MAJORITY OF COMPANIES REVAMP TRAVEL POLICIES DUE TO COVID-19
Business travel will resume only when safe, according to a new poll from FCM Travel Solutions and Corporate Traveler. The majority of companies are also looking to revamp their travel policies to reflect increased duty of care considerations post COVID-19 Asked to rank which triggers would prompt resuming business travel, easing or lifting border restrictions still came top with 93 percent of respondents saying it has significant or some impact. However, the second trigger (89 percent) is “our organization deems it safe to travel and this is reflected in our travel policy.”
Get Your Mental Health Benefits Back on Track
In terms of changes to travel policy post COVID-19, 59 percent of participants said that traveller and supplier health and hygiene factors would be a top priority.
According to a recent article in Benefits Pro, the COVID-19 crisis is expected to exacerbate mental health issues, and employers need to be ready. To understand the importance of mental health benefits, it is interesting to note that 42 percent of American adults have seen a counselor at some point, and 36 percent are open to the idea. Beyond the individual impact, unaddressed mental health issues can create unintended costs for your organization. Sixty-one percent of workers have reported that mental health issues impact their ability to work productively, costing millions of dollars in lost work and absenteeism annually. It is anticipated that this will be amplified by the COVID-19 crisis, as employees worry about their families’ physical health and finances. For many employers, turning this trend around does not require a complete overhaul of employee benefits. Here are some tips to establish or re-establish your mental health offering: Leverage existing benefits Connect with your broker to see exactly what is covered under your existing program. As part of the Affordable Care Act, The Mental Health Parity and Addiction Equity Act expanded minimum coverage requirements to ensure mental and behavioral health services were on par with physical health coverage. Many employers also offer employee assistance programs (EAP), which provide support to workers in crisis, providing access to mental health benefits like short-term counseling and provider referrals. Consider employee education and communication to remind them of these benefits. Open a line of communication Taking advantage of observations such as Mental Health Awareness Month in May, is a great way to open a line of communication. Educational materials remind employees that their coverage extends to mental health while eliminating the stigma of getting help. Leverage technology COVID-19 has exposed the power of technology, and telemedicine is a trend we are now seeing. As the COVID crisis amplified feelings of isolation, anxiety and depression but made in-person counseling or mental health physician visits too risky, employees have turned to telemedicine and other virtual care options. With these building blocks in place, employees will feel more comfortable and confident using their mental health benefits.
Duty of care obligations ranked the second most dominant area for change (44 percent of respondents). A total of 1,600 business travel managers, bookers and travelers at FCM’s multinational large-scale clients and Corporate Traveler’s SME customers in EMEA, Asia, the Americas, India, Australia and New Zealand were surveyed again in the second poll in June 2020.
TRUCKING FREIGHT INCREASES 3 PERCENT YEAR OVER YEAR, REPORT FINDS
The trucking industry collectively moved 11.84 billion tons of freight in 2019, according to American Trucking Associations’ annual data compendium — ATA American Trucking Trends 2020 — which was released July 13. That figure is a 3 percent year-over-year increase from 2018’s 11.49 tons of freight. Trucking generated $791.7 billion in revenue in 2019, a slight decline of 0.62 percent from 2018’s $797.7 billion in revenue, the report said. “Despite a challenging year, the data contained in American Trucking Trends shows the industry was in good shape entering the global pandemic,” ATA Chief Economist Bob Costello said, in an article by Transport Topics. Trucking revenues accounted for 80.4 percent of the nation’s freight bill compared with 80.3% in 2018, an increase of 0.12 percent year-overyear, the report said. Put another way, on average trucking collected 80.4 cents of every dollar spent on freight transportation. Both the tonnage and revenue figures included for-hire (truckload and less-than-truckload) and private carriage companies. With the U.S.-Mexico-Canada Trade Agreement now ratified and in place, the report also shows the economic importance of crossborder trucking.
Melissa Damico is the manager of Client Services at the Manufacturer & Business Association. Contact her at 814/833-3200, 800/815-2660 or mdamico@mbausa.org.
mbabizmag.com • SEPTEMBER 2020
17
HR Q&A | GET ANSWERS
IS DRIVING A VEHICLE WHILE TRAVELING COUNT AS HOURS WORKED? Yes, it counts as hours work, regardless of whether the travel takes place within or outside normal work hours. DOES RIDING AS A PASSENGER OUTSIDE OF NORMAL WORK HOURS, VIA AIRPLANE, TRAIN, BOAT, BUS OR AUTOMOBILE COUNT AS HOURS WORKED? No, it does not (unless work is being done). WHEN AN EMPLOYEE IS WORKING WHILE TRAVELING, IS THAT TIME COMPENSABLE? Yes. DOES TIME SPENT WAITING AT THE AIRPORT COUNTS AS HOURS WORKED IF IT OCCURS WITHIN NORMAL WORK HOURS? No (unless work is being done). HAVE AN HR OR EMPLOYMENT LAW QUESTION? GET ANSWERS! We know that urgent employment issues can arise at a moment’s notice. As a member, you can call our certified HR specialists and labor and employment law attorney anytime, at no charge for counsel on a broad range of workplace-related issues including: • Hiring and firing practices • Company policies • Compensation and benefits • Employment law • Employment agreements • Workers’ compensation • Affirmative Action Plans • Unemployment compensation claims • Employee handbook policies • OSHA compliance • Sexual harassment • Family Medical Leave Act • COBRA • Americans with Disabilities Act Contact our HR & Legal Hotline today at 814/833-3200 or 800/815-2660, or email hrservices@mbausa.org.
Fair Labor Standards Act: What Constitutes Compensable Travel Time? The Fair Labor Standards Act (FLSA) regulates what constitutes compensable time or hours worked. Under the FLSA, compensable time includes all hours an employer “suffers or permits” its employees to work. This may occasionally include an employee’s travel time. In addition, a workday begins when an employee starts their principal activity and ends when he or she finishes his or her last principal activity of the day. Therefore, the amount of compensable time during a workday may be longer than the employee’s scheduled shift, hours, tour of duty or production line time. Whether time spent traveling is compensable depends upon the specific type of travel involved. Here are some examples: Traveling from home to work: An employee who travels from home before the regular workday and returns home at the end of that same workday is engaged in ordinary home to work travel. This travel time is not compensable work time. Traveling from home to a customer’s workplace in emergency situations: Traveling from home to a customer’s workplace is compensable if the employee: • Has gone home after completing a day’s work; and • Is subsequently required to travel a “substantial distance” to perform an emergency job at a customer’s workplace. This time may also result in paid overtime work. The U.S. Department of Labor (DOL) does not define “substantial distance.” Note: Travel from an employee’s home to a customer’s workplace is compensable; however, there is no guidance on whether time an employee spends traveling from home to the employer’s workplace and back related to an emergency call outside of an employee’s regular hours is compensable work time. For more information on other travel time scenarios, please see Fact Sheet #22: Hours Worked Under the Fair Labor Standards Act at www.dol.gov/sites/dolgov/files/WHD/legacy/files/whdfs22.pdf.
Rose Bruno, PHR, SHRM-CP,
is an HR consultant at the Manufacturer & Business Association. Contact her at 814/833-3200, 800/815-2660 or rbruno@mbausa.org.
18
SEPTEMBER 2020 • mbabizmag.com
Headquarters: 3025 West 17th Street Erie, PA 16505 Phone: 814/825-9891
‘LET’ Us Drive For You! Lake Erie Transportation is a comprehensive logistics company providing services to various parts of the supply chain world. Lake Erie Transportation, LLC was formed in 2016 as the parent company of Lake Erie Trucking, LLC and Lake Erie Logistics, LLC. Reintroducing the name Lake Erie Trucking is a revitalization of what was the foundation of the organization in its beginnings. Lake Erie Trucking’s roots run deep as one of Erie’s oldest trucking companies. The focus of the company has always been to put the customers’ needs first. Each division of the organization is an integral part to the company’s overall success. Trucking Lake Erie Trucking, LLC is an asset-based trucking operation providing regional tri-state less-than-truckload, full truckload, dedicated, temp-controlled, and hot shot services in the Erie region. Trucks reach the cities and surrounding areas of Pittsburgh, Pennsylvania, Cleveland, Ohio, Buffalo and Jamestown, New York, and all points in between every day. Specializing in next day service and first and last mile deliveries, LET works with a customer base in various areas of the supply chain world hauling everything from locomotive parts to food and retail commodities. Whether it is one skid, or a truckload of freight LET’s dedicated group of drivers and management strive to exceed customer expectations and provide ontime service. Logistics Lake Erie Logistics, LLC (LEL) was started in 2007 to expand its quality local services on a
www.lel-erie.com
CO M PAN Y PR O FIL E
broader spectrum with larger nationwide coverage capabilities. LEL is the third-party division of LET specializing in ground expedite and nationwide logistic solutions. Working with a trusted group of partners, LEL can provide an all-around customer solution to move freight throughout the United States and Canada. Each shipment is met with a hands-on approach by a trusted team of professionals to make sure that freight is picked up and delivered on time. Crossdock / Warehousing Working hand in hand with its trucking and logistics divisions, Lake Erie Crossdock provides short-term crossdocking and warehousing solutions for its customers. Whether the problem is floor space, overtime, or simply a freight surge, LET can offer a cost-effective answer to that problem. LET can pickup material at a time that is convenient for you and handle all the other worries that come with shipping and receiving. Maintenance Lake Erie Trucking provides heavy duty diesel maintenance and repair for its own fleet, as well as outside customers. Well-trained mechanics and technicians offer a wide variety of services from state inspections to complete truck rebuild capabilities. In-house mechanics specialize in pre-emission equipment and will keep your trucks on the road.
What’s on the horizon…. In the midst of a global pandemic, LET looks to support those who need help the most. When customers ask, LET listens and delivers. Yesterday’s challenges are continually met with new ideas being brought to the industry almost daily. Lake Erie Trucking’s new “HD” Service is meant to meet the needs of small businesses and individuals that do not have large facilities equipped with loading docks and forklifts. HD (Home Delivery) is a First Mile / Last Mile service that provides shipping options for individuals who buy and sell items on online marketplaces. LET operates a variety of vehicles that can accommodate any shipping need from tractor trailers and flatbeds, to box trucks with liftgates, as well as other smaller units such as a 16-foot flatbed and cargo vans. The simple acronym of the name Lake Erie Transportation — LET — echoes the deepest philosophies of the organization. LET us help. LET us work with you. LET us be a part of your transportation solution!
LET Us Drive for You!
mbabizmag.com • SEPTEMBER 2020
19
Peach Street Notary 4202 PEACH STREET
• Same Day Service! • Schedule appointments online at www.drivingneeds.com • Open Monday - Saturday • Titles, Plates, Kayaks, Boats, Snowmobiles
814-833-2301
CDL Testing • Test available in 2 days • Class A truck available to test in (fees apply) • PennDOT Certified Test Site
814-833-2301
( A D i v i s i o n of Tr a n s p o r t a t i o n S o l u t i o n s ) w w w.d r i v i n g n eed s .co m
INNOVATION IN WATER MANAGEMENT Offering a full range of innovative water management treatments, ProChemTech can create the perfect water treatment system for your unique facility.
CONTACT US
Visit our website to learn more.
We are your local Pennsylvania-based water treatment experts. P: 814-265-0959 | E: Prochem@Prochemtech.com | W: prochemtech.com
20
SEPTEMBER 2020 • mbabizmag.com
EVENTS & EXTRAS | NETWORKING AND MORE See the many ways that the MBA is keeping members engaged and informed in person and online, as well as recognizing some of our recent member milestone anniversaries. To learn more, visit www.mbausa.org.
The MBA is back to celebrating tly member anniversaries and recen presented a 40th anniversar y ction plaque to Aries Sprinkler Prote located in Butler, Pennsylvania.
Home Improvement Center in Butler is marking its 40th year in business in 2020. The comp any is family owned and operated and has a 32,00 0-squ are-foot showroom as well as an old-fashioned hardw are store.
Mike Batchelor, president of The Erie Community Foundation, addresses MBA members during the Nonprofit Matters webinar on July 23.
Unlimited Staffing is celebrating its 30th year in business as a staffing specialist firm. The company is located in Butler.
ng opportunities at the The MBA resumed in-person traini Shown Conference Center in Erie in June. e-art -of-th state ’s iation Assoc MBA in the Auditorium conducted by here is a recent Excel course held alist Casey Naylon. Computer and Digital Media Speci
At the MBA, safet y is a top prior ity. Members will notice a few changes in the way that in-person classes are conducted, including wearing masks and following socia l distance guidelines and sanit izing protocols. Courses are also availa ble virtually or onsite.
mbabizmag.com • SEPTEMBER 2020
21
PRSRT STD US POSTAGE PAID ERIE, PA PERMIT #199
Stick with what works. 96% of businesses that choose UPMC Health Plan stay with UPMC Health Plan. You’ve given a lot of thought to your employees’ health coverage. And you’ve come to a familiar conclusion – nothing’s better than UPMC Health Plan. Choose us for affordable plan options. Full in-network access to UPMC along with other doctors and hospitals in the community. Care when you travel. Service from a designated Health Care Concierge. And health tools that keep up with busy lives and schedules. All this is worth sticking with, don’t you agree? To learn more, visit UPMCHealthPlan.com/employer. #stickwiththeplan
