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March 9, 2025 at 2:00 am
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MpoweringTM Women
FEATURES
WHAT’S INSIDE | FEATURED STORY
3 WOMEN IN BUSINESS
The MBA’s March 26 IMPACT Luncheon recognizes and celebrates trailblazers. COVER STORY | LOCAL PROFILE
4 ATHENA ERIE
ATHENA celebrates 25 years of supporting women in business.
ICONS OF INDUSTRY | Q & A
8
DEPARTMENTS EVENTS
BUSINESS BUZZ WHAT’S NEW PEOPLE BUZZ AWARDS AND PROMOTIONS
Executive Editor
Karen Torres ktorres@mbausa.org
Contributing Writers
Eileen Anderson
Rose Bruno
Sarah Chavarria
Jezree Friend
Leia Kupris Shilobod
Ashley Solo
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Feature Photography ATHENA Erie
Additional Photography iStockPhoto.com
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Shawn Netkowicz snetkowicz@mbausa.org
Frank Mehler fmehler@mbausa.org
Judy Rosatti
jrosatti@mbausa.org
Patty Welther pwelther@mbausa.org
On the Cover: ATHENA Erie celebrates 25 years of supporting and empowering women in business. For full story, see page 4.
Mission Statement: “We are
| 800/815-2660 | mbausa.org
Jana Goodrich, chief executive officer of Seaway Manufacturing Corporation in Erie, reflects on her leadership journey at the privately held, womanowned and family owned manufacturing company that specializes in windows, doors and sunrooms.
EDITORIAL
LEGAL BRIEF | CONSIDER THIS
11 Women in leadership: Being conscious of unconscious bias.
Ashley Solo TECHNOLOGY NEWS | EDUCATION
15 Cyber insurance: What you don’t know can cost you.
Leia Kupris Shilobod ON THE HILL | UPDATE
17
State of the Association: MBA Government Affairs.
Jezree Friend and Eileen Anderson
INSERT | TRAINING CATALOG
See all the new computer, HR and professional development training courses available at the Manufacturer & Business Association.
Women in Leadership
The MBA’s March 26 IMPACT Luncheon Recognizes and Celebrates Trailblazers
March is Women’s History Month and a special time to honor and reflect on the contributions and achievements of women in leadership, both in our local community and beyond. As we prepare for The MBA’s Women in Leadership IMPACT Luncheon on March 26 at the MBA Conference Center in Erie, I am reminded of the profound influence two extraordinary women have had on my life: my Mom and my Gram. Their love, wisdom and resilience have shaped not only my approach to business but also my perspective on leadership.
My mother and grandmother were both trailblazers in their respective fields. It was not easy and there were many challenges. Their journeys are testaments to the power of perseverance and self-belief.
My mother rose to become a vice president in the financial services and insurance industry, while my grandmother held a leadership role in the construction supplies industry. Despite growing up in foster care and not graduating high school, my grandmother’s determination and strength allowed her to succeed professionally while raising six children.
From them, I learned invaluable lessons: to always have heart, to be kind, and to treat everyone with respect — even when opinions differ. They taught me the importance of being strong and firm when needed, but also the value of leading with compassion. My Gram’s wisdom and love remain a guiding force in my life, and I miss her every day. At the same time, I am incredibly grateful for the daily conversations I share with my Mom, whose advice continues to inspire and guide me.
Our community is blessed with so many incredible women leaders — business owners, industry trailblazers and leaders within their organizations. These women inspire not only through their professional achievements but also through their ability to nurture and lead
teams toward shared goals. Successful leaders, as I’ve observed, are those who can inspire others with their vision for the future while cultivating the strengths and talents of their teams. They lead with passion, enthusiasm and an unwavering commitment to their mission.
In this issue of the Business Magazine, we look forward to our IMPACT event but also celebrate the accomplishments of our region’s women business leaders, including those who have been part of ATHENA Erie, which is marking its 25th year. In addition, I’m proud to recognize one of our Association’s Icons of Industry, Jana Goodrich of Seaway Manufacturing Corp., who also happens to be the first woman to serve as chairman of The MBA Board of Governors.
Again, if you haven’t already, I’d encourage you to register for The MBA’s Women in Leadership IMPACT Luncheon online at mbausa.org. It is an opportunity to celebrate the achievements of remarkable women and to draw inspiration from their stories, including PA Treasurer Stacy Garrity, and a panel of influential businesswomen representing a variety of industries. As we gather for this special event, let us honor the
women who have paved the way, the ones who inspire us daily, and those who continue to make a difference in our community.
To the incredible women leaders in our community: Thank you for your strength, determination and passion. Your impact is profound, and your legacy will inspire generations to come!
To learn more about The MBA and its member benefits, visit mbausa.org.
Lori Joint is the president and CEO of the Manufacturer & Business Association. Contact her at 814/8333200, 800/815-2660 or ljoint@mbausa.org.
THE MBA IS HERE TO HELP!
For 25 years, ATHENA Erie has championed women leaders in Erie, PA, fostering a culture of growth, mentorship and equity.
Through transformative programs, inspiring events and a commitment to the ATHENA Leadership Model®, the organization has become a beacon for women striving to make an impact in their communities and industries.
“ATHENA Erie is where women’s leadership isn’t just encouraged — it’s redefined,” explains Director Linda Stevenson, who fueled by a vision for supporting women in business, brought the ATHENA PowerLink® program to Erie. Today, what started as a single mentorship initiative has blossomed into a comprehensive organization that supports women at every stage of their leadership journey.
Over the past quarter-century, ATHENA Erie has inspired hundreds through its diverse programs and events. This ripple effect has led to a more robust, inclusive leadership landscape in Erie and beyond. ATHENA Erie’s programs go beyond traditional programs. They are tailored to meet the unique challenges women face, equipping participants with actionable tools and authentic connections. Among them: ATHENA PowerLink® — A yearlong mentorship
program that pairs women business owners with a dedicated advisory panel of experts to drive business growth; Being ATHENA — Leadership training focused on empathy, inclusivity and compassion, featuring 10 sessions led by Linda Holman, an ATHENA Certified Facilitator; and, the ATHENA Circle of Trust (ACT) — a close-knit community for emerging leaders ages 24–34, where members develop executive skills and advocate for each other’s success. ATHENA Erie also brings women together through events that celebrate and nurture leadership, such as the annual ATHENA Leadership Luncheon and the ATHENA Awards Luncheon.
“Whether you’re an established leader ready to mentor others, a business owner seeking growth, or a young professional eager to learn, ATHENA Erie offers a place to connect, grow and lead,” explains Stevenson. “Leadership isn’t just about personal success; it’s about leaving a lasting impact. At ATHENA Erie, leaders are empowered to do just that — transform their businesses and uplift their communities.”
Rachel Artise is the owner of The UPS Store in Erie, which offers shipping, packaging, printing, shredding, notary services and postal services for individual consumers and small businesses, In 2016, Artise participated in the ATHENA PowerLink program, describing it as a transformative experience for both her and her husband.
“The program helped us refine our vision for our business, aligning our goals with our moral values and foundational pillars. It provided the clarity we needed to grow in a way that not only supported our business but also strengthened our marriage and family,” she says. “ATHENA PowerLink truly changed the trajectory of how we approach business, fostering both professional and personal growth. Without it, I’m not sure how I would have reached the capacity I have today as a leader and as a person.”
Nadia Shabanza-Pero is the owner and principal designer of BeBe Design House, a full-service design firm in Erie specializing in project management, renovations and furnishings.
According to Shabanza-Pero, “My time with ATHENA was a defining moment in my career. I was honored to be selected as a business recipient through another company I coowned, and the experience taught me so much about leadership, strategy and building
ATHENA Erie is celebrating its 25th year. Show here are event committee members (from left): Kahla Maguire, Ashley Megat, Jan Stork, Kayla Fatica, Colleen Mezler, Linda Stevenson, Kristine Rilling and Olivia Burgess.
something sustainable.” Shabanza-Pero started BeBe Design House but also a second business, Wanderlust Design Stays, at the same time. “ATHENA gave me the tools and confidence to build businesses that reflect my passions while serving my community. Those lessons in resilience, innovation, and putting people first have been the foundation for everything I’ve created since.”
Sue Hawley of Signs Now Erie also recognizes the benefits of ATHENA Erie.
For 21 years, the franchise has been locally owned by Hawley and women staffed. It originally opened in 1990 in Erie by Debbie Trocki, another ATHENA recipient. Signs Now designs and manufactures signs including banners, posters, large format prints, vehicle graphics and wraps, window, wall and floor graphics and a broad list of other items for an extensive list of clients.
“I became an ATHENA participant in 2013. I saw how much the program helped the past owner, and with Debbie and Linda Stevenson’s encouragement, I applied and was given the opportunity to learn so much about myself, and my business. All the support that I received helped me grow and sustain my business to where it is today,” says Hawley. “After 35 years in business, Signs Now is still fulfilling the signage needs of the community.”
Christina Vogel is the owner of two Donatos Pizzas franchises in Erie County. The first one opened in 2016 in the Greengarden Place Plaza and the second opened in 2022 on Buffalo Road in Harborcreek.
“Since joining the program last May,” says Ernes, “I’ve been collaborating with an outstanding panel of advisors who have helped me envision an exciting future for the business. Together, we’ve adopted more strategic approaches across the board — from improving the customer experience and expanding our online presence to refreshing branding and refining financial and operational processes.”
Vogel has gone through the ATHENA PowerLink program twice. Both times she was assigned a panel of advisors, tailored to her business needs, to help guide her. “Having a team of professionals advise you and provide direction is an unparalleled opportunity, and we are so fortunate to have such a robust ATHENA program in Erie,” says Vogel. “I feel confident in the trajectory of my business, and I can directly connect that to the input from the professionals on my panel.”
Emily Ernes is the owner of Glass Growers Gallery & Gifts, which has been a cornerstone of Erie’s vibrant creative community since 1974. In 2020, she took over the reins when founder Deb Vahanian retired. The opportunity to work with the ATHENA PowerLink program came highly recommended by Vahanian, who benefited from her own ATHENA panel in 2009–2010.
Joellen Nelson is a financial advisor who manages a branch office of Edward Jones Investments in North East, Pennsylvania. She established the branch in 2001 and her son, Eli, joined the branch in 2022, helping clients achieve their financial goals.
Nelson was introduced to ATHENA about a decade ago through mutual friends — some who were either participants or panelists. She earned a spot in the program in 2016. ATHENA “has allowed me to meet and partner with some great professionals in Erie County and helped me fine-tune my process. I am deeply grateful that a town the size of Erie offers this world-class resource to the community,” she says.
Colleen Moore Mezler is the president of Moore Research Services, Inc. a global market research company founded in Erie in 1969. In 2009, Moore Mezler received the ATHENA PowerLink Award, which was instrumental in expanding her network of women leaders and business experts. Over the years, she’s also served on several ATHENA Erie PowerLink panels and committees to champion its mission of supporting, developing, and honoring Erie leaders.
“ATHENA has benefited our business by fostering meaningful connections with other leaders who share a commitment to collaboration and community impact. It also helped position Moore Research as a company that not only prioritizes research excellence but also actively supports the advancement of women in business and the community,” she says.
Naomi Stutzman and her husband, Dan, are the owners of FASTSIGNS of Erie, which provides businesses with custom banners, signs, graphics and electronic message boards. The company traces its roots to one of the oldest sign companies in Erie (Al’s Sign Service originally started in 1940) and which joined the international sign franchise, FASTSIGNS International, in 2007.
In 2009, Stutzman began working with Stevenson and the ATHENA PowerLink Advisory Panel to evaluate and gain skills in business management. “The invaluable experience provided by the volunteer advisory panel not only improved the FASTSIGNS business organization but through the professional evaluations of revenue potential improved the lives of its employee base through a more robust benefit package and incentive-based commission packages for all employees,” explains Stutzman. “The accounting and legal panel advisors elevated management’s understanding of complex business requirements and the experience built solid advisory support for FASTSIGNS that continue 15 years later.”
Michele Quadri
Butterfield is the owner of Al’s Awning Shop, which has served the Erie community for more than 80 years, specializing in the manufacturing and supply of custom fabric awnings for both residential and commercial use.
In 2011, Quadri Butterfield took part in the ATHENA program. “At the time, I was transitioning into my role as the thirdgeneration owner of Al’s Awning Shop and sought the guidance of a women-led organization to support me during this pivotal stage,” Quadri Butterfield says. “ATHENA provided invaluable insights into every aspect of owning and operating a business, with experienced mentors generously sharing their time and expertise to help small businesses like mine thrive. Even today, I often revisit my ATHENA notes, reflecting on the topics and ideas we explored. They serve as a reminder that growth and improvement are constant journeys.”
Jennifer Reed is the owner of Relish Studio & Gallery founded in Erie in 1996. The working jewelry studio specializes in beach glass/sea glass, sterling silver, yellow gold handcrafted jewelry, along with unique gifts from local, regional and national artists.
“As artists, starting a small business felt a like a leap of faith — a true learn-as-you-go journey,” explains Reed. “While we were confident in our craft, we quickly realized we needed help in areas outside our expertise. That’s when ATHENA came into our lives. It felt almost serendipitous, and we thought, ‘Why not apply?’ It seemed like an opportunity to get the support we desperately needed without stretching our already limited budget,” she says. “Meeting Linda Stevenson and her incredible curated team of professionals turned out to be exactly what Relish needed.
Their guidance not only helped us grow but also provided the foundation to sustain Relish for all these years.”
Penny Bowers-Schebal is the owner of Formality Bridal, an off-the-rack bridal store that sells design samples and private label lines for $999 and under. The flagship location is located in Geneva, Ohio and newest store in Erie opened in 2024. Bowers-Schebal says was pleasantly surprised by the number of economic and community representatives from various resources in Erie who reached out to show support, including ATHENA PowerLink. “I must admit that I was hesitant at first, thinking I definitely couldn’t possibly dedicate the time or energy to a large project in 2025. What quickly sank in was that an investment in my company from so many different resources could allow me to reach goals that would take me many years on my own,” she says. “I read once that you can paddle fast by yourself to get somewhere, but you can go much farther with many people helping you paddle. I am flattered that so many are willing to pick up paddles and help.”
Selina Uglow, LPN, CPT, is the owner and founder of Way to Healthy Living established in 2013, which provides a variety of both cash-based
and insurance covered services including Weight Management Programs, Individualized Fitness, Group Fitness, 1:1 Coaching and Counseling. The company’s wellness haven is located 4508 Zuck Road in Millcreek, while its 11299 East Law Road location in North East offers coaching, group fitness and bodywork.
For Uglow, ATHENA PowerLink was a transformative experience. She gained a deeper understanding of financial literacy and learned how to balance her passion for helping others with building a sustainable and profitable business model. “ATHENA PowerLink has been an essential resource not only for the growth of my business but also in fostering a network that uplifts and empowers others in our region,” she says.
Linda Holman is the founder of Root Discovery, an executive coaching and business strategy firm dedicated to empowering women leaders. Her journey with ATHENA began when she volunteered as an advisor for ATHENA PowerLink. Over the years, she’s served on panels and guided numerous women-owned businesses, helping them grow and succeed. In 2024, she also was honored to be selected as the facilitator for the Being ATHENA Women’s Leadership Program, which focuses on the eight ATHENA Leadership Principles.
but has also enriched my own leadership journey,” she says. “Through ATHENA, I’ve honed my skills, expanded my network and built meaningful, longterm friendships. The relationships I’ve cultivated through this incredible organization have had a ripple effect — leading to collaborations, business opportunities and personal growth.”
Kayla Noonan and Dianna Noe’ are the owners of Noe’ Noonan School of Cosmetology, which opened to its first class in January 2022. Erie’s first locally women-owned and accredited post-secondary institution offers students access to a comprehensive Cosmetology Program, including training in hair, skin and nails, as well as personal and professional development — because they believe beauty is more than a skill, it’s a career and a calling. The school also has a Teacher Training Program for licensed professionals seeking to become educators in the field.
“We are honored to have been selected as the ATHENA PowerLink Recipient for 2025 and are excited to begin this journey,” says Noonan. “We already see tremendous value in the powerful connections we are making with fellow women entrepreneurs, as well as experts and professionals across various aspects of business and community.”
Kyra Taylor Executive Director
Shalea Fish Director of Finance Regina Gaston Nat Richmond Chelsea Oliver Jamilia Gates Executive Assistant
THE NEXT NATURAL LEADER
Northwest Bank salutes Women in Leadership and supports those aspiring to lead. Northwest.com Commercial Loans Lines of Credit Business Banking A
ICON S OF INDUSTRY
Seaway Manufacturing Corp.’s CEO Reflects On Leadership Journey
As part of its 120th anniversary celebration, the Manufacturer & Business Association (MBA) is recognizing leaders of longtime member organizations who have contributed to the Association’s longevity, the regional business community as well as their operations and industries. Here, Jana Goodrich, chief executive officer of Seaway Manufacturing Corporation in Erie, reflects on her leadership journey at the privately held, woman-owned and family owned manufacturing company that specializes in windows, doors and sunrooms. Goodrich is also a member of The MBA Board of Governors and the first woman to serve as its chairman in 2022–2023.
As an MBA Icon of Industry and leader of a successful family owned business, what core values and principles have guided your leadership style and business success?
Faith, family, striving for excellence and kindness — caring respect and consideration! I was raised with a strong faith and love of family and commitment to doing as much “good” in life as I could. The importance of always giving and doing one’s best, helping/caring for others, taking an active leadership role in various projects, always
delivering the best, highest quality result I could, in school, in my career, and especially to family and friends, as well as participating in projects that promote the good of my community were woven into every thread of the fabric from which I’m made. These core values have guided every aspect of my life, both personal and professional. Lifelong learning and the importance of continuing education are imperative too.
Here again, I must give credit to my parents and family and how I was raised. Coming from a family of educators, always exploring and learning, pursuing knowledge and understanding, considering and respecting other opinions and perspectives, then making the best decisions possible with the knowledge I had been able to gain at the time were firmly ingrained in me.
Describe your journey to becoming CEO and how your leadership style has evolved over the years.
My career journey was very circuitous, which I consider a great blessing. An econ major as an undergraduate, I graduated and worked in sales and systems engineering for two Fortune 500 companies where I was fortunate to have the opportunity to observe and learn many excellent business and leadership practices. While earning my MBA, I began a management consulting firm, then taught Management and Marketing at Penn State University. I also was fortunate enough to work with the School of Engineering to develop and teach the course that was the beginning of the Interdisciplinary Business and Engineering degree.
When I joined Seaway, I had no industry experience or product knowledge for the most part. I immediately benefitted from my husband’s and our COO’s knowledge and long-tenured experience in the fenestration industry, who both enthusiastically educated me on the industry in general and every aspect of the Seaway companies specifically so that I could quickly move into the senior leadership position as they were retiring in the next few years.
Recognizing the value of teamwork and others’ knowledge and perspectives, I have always believed in a very inclusive form of leadership. I believe great synergies can be achieved through working with others and that there is great potential value in disagreement and different opinions. I have always tried to make everyone feel respected, valued and “heard.” Nonetheless, “the buck really does stop” at the top, and I would say I’ve become more comfortable making, communicating and executing difficult decisions.
What is the best business lesson you’ve learned during your career?
Humility. Other people’s knowledge or ideas are frequently better than our own; it’s important to make sure to listen and consider them before taking decisive action. This is closely tied to my belief in respecting team or family members’ opinions, knowledge and perspectives to get the best results.
Most mistakes are not fatal (thankfully) and my favorite “four-letter word” is N-E-X-T. Know that you will make them, but also that others will, as well. Handling your own and others’ challenging situations with compassion and grace is difficult but so important. Everyone makes mistakes, but it’s also absolutely critical that we learn from them; ”debrief” when things go poorly, figure out how to avoid another poor result or how to get a successful result the next time, and move forward in a positive direction… NEXT.
You’ve had the good fortune of working alongside your husband (Chairman Michael Goodrich) and son (President Pat Goodrich) at Seaway Manufacturing Corp. How would you describe leading a multi-generational family business and how has it shaped your vision for Seaway’s future?
The responsibility of leading a multi-generational family business is both awesome and humbling. The fact that we are responsible for the livelihoods of almost 100 families is never out of mind, and we take that responsibility very seriously.
Everything we do is to benefit the long-term success of Seaway and our entire team.
We’re a “we.” A long time ago, Michael saw an interview with a couple who were each almost 100 and had been married over 80 years. The interviewer asked what their secret was to being married that long and the answer was, “We’re a we.” They went on to say that being a “we” means that you truly work together as one unit, one never does anything without considering how it will impact the other person, and decisions are made, actions taken, based upon what is best for the “we” as a whole whenever possible. Of course, no one is perfect, but Michael and I have raised our family that way as well, our children are raising their families that way, Michael and I have run the company that way, and Pat continues to run the company in the same way.
As we work together to shape the vision for Seaway’s future, we look for ways to continue to grow with product offerings, developing markets, and to further develop the markets we already serve. In short, we continue to build a strong future for our “whole family” — our personal family, our employees and our customers.
We have been and continue to be very family focused — not only with our own family, but with the entire “Seaway family.” We try to provide a respectful, professional work environment where everyone truly feels important and appreciated.
What are you most proud of when it comes to Seaway?
I am both proud and especially thankful that, through the efforts of our management team, employees and many longtime business associates, we continue to evolve our products and services, and be nationally recognized for producing some of the highest quality home improvement products available in the market today. As with most companies, especially small businesses, we’ve gone through both great and very challenging times. I’ve always believed that with challenge comes opportunity, and with the enthusiasm and dedication of our great team we have worked through the difficult times and come out stronger/better.
What is your fondest memory of The MBA? The largest personal benefit/memories I carry with me are the relationships I’ve developed with the staff and the other Board members. It’s truly been my honor.
Why do you believe MBA membership is essential for their growth and leadership development?
The variety of information and services available through the MBA has shocked me over the years. There are an amazing number of resources available through the organization and the MBA’s professional network that make “large company” opportunities available to all size companies.
For more information about Seaway Manufacturing Corp., visit seawaymfg.com.
Manufacturer & Business Association Did You Know?
When the 1980s arrived, more training services were needed in the tri-state region, and the then-Manufacturers’ Association answered the call. Membership had surged and supervisory and management training seminars, as well as professional development and computer courses, were in demand. The Association named Claudia Haller as executive director. Haller, who had worked as executive director of ACES and joined the Association in 1982 as assistant executive director, succeeded Ray Weber, taking the helm in 1987.
· “During my time at the Association,” Haller has said, “I made a commitment to communicate with our membership about the things that affected the way they did business and about the services that the Association could provide.”
· Today, with headquarters on West 38th Street in Erie and at the Regional Learning Alliance & Conference Center in Cranberry Township, the MBA continues that call. Learn more at mbausa.org.
Women Making a Difference.
The women attorneys of MacDonald Illig are active leaders in our community, serving key roles in many non-profit and civic organizations throughout Northwest Pennsylvania. Our firm values the commitment to service and leadership of these women, who contribute to the growth and well-being of our region every day.
We are proud to join the Manufacturer and Business Association in recognizing and commending the women leaders whose efforts make a difference in our communities, and MacDonald Illig remains committed to initiatives that empower women in the legal profession and beyond.
Call: (814) 870-7600 or visit: macdonaldillig.com
MacDonald, Illig, Jones & Britton LLP 100 State St. Suite 700, Erie, PA 16507
PICTURED FROM LEFT TO RIGHT: JANINE MCCLINTIC, JENNIFER HIRNEISEN, EMILIE SWAN REINHARDT, ASHLEY SOLO, LYDIA CAPAROSA, RACHEL LOPER, LISA SMITH PRESTA, COLLEEN STUMPF, TAYLOR KORUS, LAUREN HOLLER SALA, KIMBERLY OAKES, AND JAMIE SCHUMACHER
Women in Leadership: Being Conscious of Unconscious Bias
Ashley Solo is an associate at MacDonald Illig Attorneys and is a member of the firm’s Commercial/General Litigation Practice Group and the Insurance/Personal Injury Practice Group.
Note: This article was written prior to the Inauguration on January 20, 2025, and any executive orders issued since.
Nearly a quarter of the way through the 21st century, companies nationwide continue to make efforts to promote women to leadership roles — as of 2024, women accounted for only 10.4 percent of Fortune 500 CEOs; however, the endeavor should not end there. In addition to appointing women to leadership positions, companies need to focus on implicit biases both directed toward and perpetuated by the women holding leadership positions.
Although there are a myriad of suggestions to confront and address these unconscious biases, employers may seek to consider the following.
Attention to Project Staffing
As Growth Faculty (see https://thegrowthfaculty. com/articles/femaleleadershipchallengesbarriers) notes, the types of projects that an employee is placed on can impact the individual’s career trajectory. This is especially true for women. By
failing to place women on prominent projects, women can become overlooked for similar projects in the future, which can ultimately affect their career growth. Similarly, focusing on staffing projects with only women in an effort to address leadership disparities can be perceived as, or lead to, reverse discrimination concerns. To combat any actual or perceived inequity, companies should be mindful when assigning projects, and give both male and female employees equal opportunities at high-profile tasks based upon ability and contributions to the organization, regardless of gender.
Equal Pay for Equal Work
Despite annual recognition of “Equal Pay Day,” on average, women working full-time jobs still only earn 84 percent of their male counterparts.
Suggestions to minimize pay disparity include: instituting paid leave laws; permitting remote work flexibility; and/or, enacting pay transparency. Women remain the primary caregivers for their families so a more flexible schedule (via leave or remote work) may allow both caregiving and employment roles to be successfully accomplished.
Although the United States does not mandate paid maternity leave, employers are required to provide unpaid family and medical leave under the Family and Medical Leave Act (FMLA). Offering paid maternity or generalized caregiver leave, however, is a way for employers to invest in their employees and attempt to mitigate unequal pay. With respect to
pay transparency, consider conveying your business’s salary benchmarking process to both current employees and employee candidates so that everyone is aligned (see https://imagine.jhu.edu/blog/2023/03/23/5-waysto-improve-the-representation-of-women-inleadership-positions/ ).
Fair Performance Assessment
A focus on tackling biases (gender and otherwise) in performance assessments can impact how an employee’s contributions are seen and consequently their growth within the organization. For example, approved leave and/ or flexible work schedules should not impact perceptions of commitment to the organization. Efforts should be made to advance future leaders no matter their life stage.
Change Starts with Hiring Practices
In order for women to be represented in leadership roles, employers should be mindful at the initial hiring stage. Interview panels should be gender diverse so all gender perspectives are represented in the hiring decision (see https://economicgraph. linkedin.com/blog/gender-equity-insights-wef ). Pay transparency can also assist in salary negotiation, and when paired with open communication by interviewing panels, can help to improve negotiation challenges often faced by women applying for leadership roles.
Educating Inclusive Leadership Styles
All of this must go hand in hand with supporting a woman’s ambition to lead, along with efforts to enhance recognition and encouragement of female leaders. Altering one’s natural leadership style should not be the expectation to fit into past societal stereotypes. Establishing credibility as a female leader, including the “how” of being an effective leader, is an important educational component to provide to individuals at all levels. Fostering an inclusive culture that values multiple leadership styles will improve both the organization and the employee experience.
Although significant strides have been made to promote women in the workforce, efforts to address unconscious bias should continue. By considering these strategies, employers can champion all of their employees, regardless of gender.
For more information about MacDonald Illig Attorneys, visit macdonaldillig.com or call 814/870-7600.
SARAH A. REED CHILDREN’S CENTER GETS $100K GRANT FOR $1.3 MILLION RENOVATION OF ST. ANN’S CAMPUS
Sarah A. Reed Children’s Center recently was awarded a $100,000 Shaping Tomorrow grant from The Erie Community Foundation for its St. Ann’s Campus: Phase 2 initiative.
According to Sarah Reed, the grant will help the Center install 58 new windows into the historic St. Ann’s School at 1020 East 10th Street in Erie, which turns 100 years old this year.
“For a century, St. Ann’s has been a place of learning and growth for children in our community, and with this grant, we’re bringing new life — and soul — back to this beloved building. These new windows symbolize a bright future for the 100-plus children and 350-plus families this campus serves every year,” according to the Center.
St. Ann’s Campus Enhancement: Phase 2 initiative — a $700,000 endeavor — is making significant strides to refresh and restore the former St. Ann’s School, a landmark on Erie’s east side with a rich history. The St. Ann’s Campus has been educating children for 100 years since its founding in 1925, and Sarah Reed Children’s Center carried on that legacy when it purchased the property in 1986.
The campus houses Sarah Reed’s Sanctuary Education for Learning Fundamentals (SELF)
Sarah A. Reed Children’s Center is undergoing a $1.3 million to St. Ann’s Campus in Erie.
program and the Sanctuary Based Learning Program (SBLP). Sarah Reed partners with Erie’s Public Schools to provide these therapeutic and educational programming to over 100 students each year ages 8–18. Students from Erie’s Public Schools are referred to the SELF and SBLP programs when they exhibit severe behavioral challenges and need a therapeutic environment of care to help them learn how to regulate emotions and behaviors for a safe return to their home school.
Since the Summer of 2022, Sarah Reed has made over $600,000 already in improvements to its St. Ann’s Campus thanks to its St. Ann’s Campus Enhancement: Phase 1 donors and helped over 200 students and 725 Erie families.
For more information about the $1.3 million renovation of St. Ann’s School, visit sarahreed.org.
NWIRC TO HOST DRIVING IMPACT FOR MANUFACTURERS CONFERENCE ON MARCH 25
NWIRC will host the conference, Driving Impact for Manufacturers 2025 (DIFM25), on March 25 at the Bayfront Convention Center in Erie.
The goal of the day is for participants to be part of an immersive experience, hear from national experts, forge connections and harness resources — all to help develop a strong, engaged workforce and grow business. The event is geared for company owners, executives, managers, team leaders and really anyone who works in manufacturing or alongside the industry.
With the theme, The Perfect Trifecta: Tools, Talent and Teamwork, highlights include “Ready or Not” (a manufacturing simulation game); keynote speaker Chris Czarnik (author and expert on talent recruiting, engagement and retention); breakout sessions; resource exhibits; and networking social hour.
See more details and register at nwirc.org/ drivingimpact2025. Note: MBA members can use the promo code MBA2025 to save $25.
We use technology to increase your company’s productivity, operations and boost your profits in Erie, Meadville and Fairview.
Why Choose Us?
What makes us unique is that we focus on your business first, not the technology you use to run it. We provide a solid long-term strategy that aligns with every aspect of your business’s needs, not technology Band-Aids. Our team of advisors love what they do and we provide you with the finest strategies, methodologies and implementation plans that have your business’s best interests at heart – not those of our vendors or our own preferences.
Photo credit: Sarah A. Reed Children’s Center
MANUFACTURER & BUSINESS ASSOCIATION
2025 TRAINING SCHEDULE
CLASS LOCATIONS
All courses are held at the MBA Conference Center in Erie, unless otherwise noted.
Erie MBA Conference Center 2171 West 38th Street
St. Marys Community Education Council 4 Erie Avenue, Suite 200
* Handicap access and parking available at all sites.
ONSITE TRAINING
CONVENIENCE: Let our expert instructors bring the training you need, when you need it, where you need it.
CUSTOMIZED PROGRAMS: From full-day to half-day programs, we will tailor any program to fit your specific needs.
FOCUSED INTERACTION: Group training discussions focus on the key topic areas specific to your company’s environment.
REGISTER TODAY!
VISIT: MBAUSA.ORG
CALL: 814/833-3200 800/815-2660
EMAIL: MLESNIEWSKI@MBAUSA.ORG
LEADERSHIP
APRIL
CERTIFIED SUPERVISORY SKILLS SERIES
Course I 4/23 and 4/30
Course II 4/22 and 4/29
Course III 4/2 and 4/9
Course IV 4/10 and 4/17
Course IV 4/30 and 5/7
LEADERSHIP FOR TEAM LEADERS
Course I 4/9
Course III (St. Marys) 4/8
(St. Marys) 4/29 Course V 4/23
NEW! MASTER LEADERSHIP SERIES
Class 1: Leadership 4/4
Class 2: Development Planning & Communication 4/11
HR TRAINING
HR ESSENTIALS CERTIFICATION SERIES
Course V: Retention & Benefits (9 a.m. to Noon) 4/3
Course VI: Unemployment & Workers’ Comp 4/17 (9 a.m. to Noon)
HR FOR NON-HR SERIES
Topic: Discrimination & Harassment 4/10 (LIVEOnline, 9 a.m. to Noon)
GENERAL HR CLASSES
Recruiting Strategies (9 a.m. to Noon) 4/8
Emotional Intelligence in HR (9 a.m. to Noon) 4/29
FREE HR WEBINAR
Conducting Exit Interviews (LIVEOnline, 11 to 11:30 a.m.) 4/15
HR GROUPS
April HR CoffeeTalk (LIVEOnline, 9 to 10 a.m) 4/9
HR Roundtable (8 to 9:30 a.m.) 4/15
MARKETING/COMMUNICATIONS
* * AM classes run 8 a.m. to Noon; PM classes run 12:30 p.m. to 4:30 p.m. unless otherwise noted.
* All full-day computer classes are 9 a.m. to 4 p.m.
* Leadership and Supervisory Skills Series begin at 9 a.m.
Cancellation/No-Show Policy: If notice is four business days or more, a full refund will be made. If notice is less than four business days, or if you do not show up for the class, no refund will be made. NOTE: You may substitute another individual from your organization at any time and at no cost.
SAFETY/QUALITY
NEW! FINANCE FOR THE NON-FINANCIAL 4/8 MANAGER – LEVEL I (9 a.m. to 12:30 p.m.)
TO 3D PRINTING 4/4
4/25
COMPUTER
LEADERSHIP
CERTIFIED SUPERVISORY SKILLS
Course I 5/22 and 5/29
Course II 5/21 and 5/28
Course III 5/13 and 5/20
Course V 5/8 and 5/15
Course V 5/28 and 6/4
LEADERSHIP FOR TEAM LEADERS
Course I 5/6
Course II 5/7
Course III 5/21
Course IV 5/8
Course V (St. Marys, 9 a.m. to 3:30 p.m.) 5/13
Course V 5/29
NEW! MASTER LEADERSHIP SERIES
Class 1: Leadership 5/9
Class 2: Development Planning & Communication 5/23
Class 3: Team Building & Delegation 5/2
Class 4: Emotional Intelligence & Ethical Training 5/16
Class 5: Change Mgmt & Performance Mgmt 5/30
HR TRAINING
HR ESSENTIALS SERIES
Course I: Safe Hiring Practices (9 a.m. to Noon) 5/8
Course II: Discrimination & Harassment (9 a.m. to Noon) 5/29
HR FOR NON-HR SERIES
Topic: Employee Performance 5/15 (LIVEOnline, 9 a.m. to Noon)
GENERAL HR COURSES:
Building an Ethical Culture (LIVEOnline, 2 to 3 p.m.) 5/8
FMLA Fundamentals: Ensuring Workplace Compliance 5/27 (9 a.m. to Noon)
FREE HR WEBINARS
I-9’s Frequently Asked Questions 5/15 (LIVEOnline, 2 to 3:30 p.m.)
HR GROUPS
May HR CoffeeTalk (LIVEOnline, 9 to 10 a.m.) 5/14
May HR Roundtable (8 to 9:30 a.m.) 5/20
MARKETING/COMMUNICATIONS
CANVA FOR MARKETING (a.m. only) 5/13
CUSTOMER SERVICE (a.m. only) 5/7
DIFFICULT CONVERSATIONS (p.m. only) 5/7
INTRO TO SOCIAL MEDIA (a.m. only) 5/20
INTRO TO USING AI IN THE WORKPLACE (p.m. only) 5/13
SAFETY/QUALITY
NEW! FINANCE FOR THE NON-FINANCIAL 5/6 MANAGER – LEVEL II (9 a.m. to 12:30 p.m.)
GD&T 5/1 and 5/2
INTRO TO CAD 5/12
INTRO TO 3D PRINTING 5/16
ONE-DAY FOOD SAFETY CERTIFICATION 5/19
COMPUTER
EXCEL I 5/13
EXCEL II 5/20
EXCEL III 5/6
NEW! EXCEL MASTER LEVEL I 5/14
WORD I 5/21
WORD III 5/7
LEADERSHIP
CERTIFIED SUPERVISORY SKILLS
Course I 6/3 and 6/10
Course II 6/19 and 6/26
Course III 6/18 and 6/25
Course IV 6/10 and 6/17
LEADERSHIP FOR TEAM LEADERS
Course II 6/3
Course III 6/24
Course IV 6/11
Course V 6/25
NEW! MASTER LEADERSHIP SERIES
Class 3: Team Building & Delegation 6/6
Class 4: Emotional Intelligence & Ethical Training 6/20
Class 5: Change Management & Performance 6/27 Management
HR TRAINING
HR ESSENTIALS SERIES
Course III: ADA & FMLA (9 a.m. to Noon) 6/19
HR FOR NON-HR SERIES
Topic: Conducting Interviews 6/24 (LIVEOnline, 9 a.m. to Noon)
Topic: Conducting Terminations 6/10 (LIVEOnline, 9 a.m. to Noon)
GENERAL HR COURSES: Confrontation Skill Building for HR (9 a.m. to Noon) 6/4
FREE HR WEBINAR
Creating Performance Improvement Plans 6/11 (LIVEOnline, 1 to 1:30 p.m.)
HR GROUPS
June HR CoffeeTalk (LIVEOnline, 9 to 10 a.m.) 6/11
June HR Roundtable (8 to 9:30 a.m.) 6/17
MARKETING/COMMUNICATIONS
CUSTOMER SERVICE (p.m. only) 6/24
DIGITAL MARKETING & SEO (a.m. only) 6/4
INTRO TO CAD (9 a.m. to noon) 6/6
INTRO TO 3D PRINTING (9 a.m. to noon) 6/12
PR BOOTCAMP (p.m. only) 6/4
PRINCIPLES OF PROJECT MANAGEMENT (a.m. only) 6/24
WORKPLACE COMMUNICATIONS 6/18
SAFETY/QUALITY
NEW! FINANCE FOR THE NON-FINANCIAL 6/10 MANAGER – LEVEL III (9 a.m. to 12:30 p.m.)
ONE-DAY FOOD SAFETY CERTIFICATION 6/16
COMPUTER
EXCEL I 6/17
EXCEL II 6/24
EXCEL III 6/3
NEW! EXCEL MASTER LEVEL II 6/11
EXCEL: FORMS & FUNCTIONS 6/25 (LIVEOnline, 9 to 11 a.m.)
EXCEL: TABLES & PIVOT TABLES 6/25 (LIVEOnline, 1 to 4 p.m.)
MICROSOFT TEAMS 6/18
POWERPOINT I 6/4
PROFESSIONAL INSTRUCTORS
(4) MBA On-Staff Training Specialists
DIVERSE TRAINING CLASSES
(17) Leadership & Management
(13) Human Resources & Legal
(11) Marketing & Communications
(11) Computer & Social Media
(9) Quality
(6) Safety
REGIONALLY RECOGNIZED MBA CERTIFICATE PROGRAMS
Supervisory Skills
Supervisory Safety Skills
Leadership for Team Leaders
HR Essentials
Marketing & Communications
Lean & Six Sigma
One-Day Food Safety
Tracy Daggett, PHR Director of Training and Development
Lisa DeFilippo Senior Professional Development Trainer
EDUCATION & TRAINING CENTER AT PITTTITUSVILLE APPOINTS LALONE TO LEAD MANUFACTURING ASSISTANCE CENTER
The Education & Training Center at Pitt-Titusville has appointed Melanie LaLone, a longtime member of the campus community, as workforce readiness and recruitment coordinator for the Manufacturing Assistance Center (MAC).
In this role, LaLone is responsible for promoting the MAC programs in the region, developing workforce readiness skills, and coordinating recruitment efforts for those entering the innovative training programs that will support regional manufacturing. LaLone is no stranger to northwestern Pennsylvania. She grew up just 12 miles north of Titusville, in Centerville. She earned a Bachelor of Science in mechanical engineering, a certification in biomedical engineering, and a minor in music from the University of Rochester.
LaLone joined the Pitt-Titusville community in 2016 as a supplemental instructor. Most recently, LaLone was the coordinator of the Learning Center where she supported students across a wide range of subjects and skills.
“Melanie’s impressive and diverse career path spanned engineering, manufacturing supervision, process control, organizational development, and
consulting,” said Stephanie Fiely, Ed.D. executive director of ETC at Pitt-Titusville. “She played a pivotal role in the Learning Center, where her dedication to student success and professional development has been a cornerstone to student success and a huge asset to campus.”
This spring, the MAC will move to a newly renovated McKinney Student Union on campus that will include an updated facility for basic machining and CNC manufacturing.
LINDSEY PROMOTED TO HR MANAGER AT VIKING PLASTICS
Erin Lindsey has been promoted to HR manager at Viking Plastics in Corry, Pennsylvania.
According to the company, Lindsey’s journey with Viking Plastics began in 2010 as an operator. Over the next nine years, she transitioned to manufacturing administrator, showcasing her dedication and versatility. After a brief time away, she returned in 2021 as an HR coordinator, continuing her commitment to Viking’s team.
GECAC NAMES WILSON AS NEW CHIEF EXECUTIVE OFFICER
The Greater Erie Community Action Committee (GECAC) announced the appointment of Benjamin D. Wilson, Ed.D., as its new chief executive officer, following an extensive national search process. Wilson replaces Danny Jones, who announced in July his intention to retire.
Wilson, a respected leader in workforce development, education and community service, will be the sixth CEO of GECAC, following a unanimous vote by the board of directors. He returns to GECAC with a strong background in strategic program development and community leadership. With his extensive national experience, Wilson will guide the organization in its mission to serve Erie’s most vulnerable populations.
Lindsey holds a bachelor’s degree in business management with a Certificate in Human Resource Management, which she earned in 2018. Most recently, she achieved SHRM certification, demonstrating her mastery of HR proficiency standards.
Wilson served as the senior advisor for workforce development and transformation at Thomas P. Miller & Associates (TPMA), a national consulting firm recognized for its work in workforce development, education, research and evaluation and economic development. During his time at TPMA, he also held the position of director of research and evaluation, where he led impactful projects across the country. He demonstrated his expertise in grant writing at local, state and federal levels, successfully securing millions of dollars in funding for organizations nationwide.
WOMEN IN LEADERSHIP
Chelsea Czerwinski - Materials Manager
Melanie Knowlton - Analytical Services Lead Scientist
Katie Becker - Global Trade Compliance Division Team Lead
Lindsey Space - Materials Distribution Manager
Jill Kobel - Supplier Performance Manager
Ashley Reith - Product Manager
Michelle Grabowski - Customer Experience Manager
Rebecca Rodgers - Customer Experience Manager
Dee Gillette - HR Manager
Debbie Humphreys - HR Leader
Stephanie Conway - Quality Lab Supervisor
Catherine Ehrman - Quality Manager
Candice Dunham - Supervisor, Warehouse Management
Melissa Sinicki - Materials Manager
Katherine Radakovich - HR Manager
Bethany Burchfield - HR Manager
Autumn Lundin - Shipping Supervisor
Megan Agrafiotis - Quality/Lean Manager
We’re proud to celebrate the Women in Leadership at the Parker Lord facilities across Northwest Pennsylvania! Many of our team members are women, bringing valuable expertise and years of collective experience across business and engineering. Their contributions enhance our workforce and drive our company’s growth. We are committed to fostering an inclusive
Pictured left to right:
Pictured left to right:
Pictured left to right:
Cyber Insurance: What You Don’t Know Can Cost You
Leia Kupris Shilobod, CISM, CCP, is the founder and chief security officer of CompliancyIT, author of CyberWarfare:Protecting YourBusinessFromTotal Annihilationand co-producer of the documentary “Cybercrime: The Dark Web Uncovered.” She leads CompliancyIT in providing cybersecurity compliance, as well as compliant helpdesk, infrastructure and security services to help her clients meet their strategic goals. Contact her at 724/235-8750 or at Leia@compliancyit.io.
Cybercrime is big business. Hackers aren’t just going after giant corporations anymore. Small and mid-sized businesses are prime targets because they often don’t have the same level of security. If your company got hit with ransomware today, would you be able to survive? What if customer data was stolen? What if your systems were down for a week or more?
That’s why cyber liability insurance is essential. The financial and legal fallout of a cyberattack can wipe out a business. But getting insured isn’t as simple as signing up and calling it a day. Insurance companies are getting stricter about who they’ll cover — and for good reason.
Insurance Companies Are Not in the Business of Losing Money
Think about it: insurance companies don’t hand out money for free. They make rules based on what actually reduces risk. So, when they ask you about your cybersecurity measures — like whether you have
multi-factor authentication (MFA), endpoint protection, a SIEM, an Incident Response Plan or regular employee training — it’s because they know these things prevent costly breaches.
The problem? Many businesses don’t really know what they’re agreeing to when they fill out the insurance questionnaire.
If You’re Not Doing What You Said You Are, You’re Not Covered
Here’s the harsh truth: If you say yes to security controls on your insurance application but aren’t actually following through, your policy might be worthless. If you file a claim after a cyberattack and the insurance company finds out you weren’t doing what you said, they won’t pay out. You’ll have wasted all that money on premiums, and worse, your business could be on the hook for millions in damages.
This isn’t just an IT issue. It’s a business issue.
You Own the Risk — Not Your IT Provider
Many business owners think, “I’ll just hand this questionnaire to my IT provider, and they’ll take care of it.” But here’s the catch: You own the risk. If a breach happens, it’s your business — not your IT company — that takes the financial hit.
Your IT provider can (and should) help you meet the insurance requirements. But you need to understand what’s being asked and make sure your answers are accurate. Otherwise, you’re gambling with your business’s future.
Cybersecurity Isn’t a One-and-Done Checklist
Even if you pass the questionnaire and get insured, that doesn’t mean you’re safe
forever. Security threats change constantly. The way your business operates changes, too. What was true six months ago might not be true today.
If you treat cybersecurity like a box-checking exercise, you’ll slowly slip out of compliance — and that could mean trouble when it’s time to renew your policy or, worse, when you actually need to file a claim.
Demand a Program — Not Just a Policy
The best way to stay compliant (and truly secure) is to have a Cybersecurity Risk Management Program. This means:
• Regular assessments to check for new threats and weaknesses
• Continuous monitoring to catch problems before they become disasters
Clear accountability so everyone in your company knows their role in keeping data safe
• Ongoing employee training so your team isn’t the weakest link in your security
A good IT provider can help with this, but you need to drive the process. This isn’t just about meeting insurance requirements — it’s about protecting your business from financial ruin.
Take Cyber Risk Seriously — Before It’s Too Late
Cyber liability insurance is critical, but it’s not a magic shield. If you don’t take cybersecurity seriously, your policy won’t save you. Understand what your insurance company requires, make sure your answers are correct, and commit to keeping your business aligned with best practices.
Because when it comes to cybersecurity, what you don’t know can cost you — big time.
State of the Association: MBA Government Affairs
president at The MBA and can reached at 814/833-3200, 800/815-2660 or jfriend@mbausa.org.
Eileen Anderson is the director of Government Relations at The MBA and can be reached at 412/805-5707 or eileenanderson@ mbausa.org.
The MBA educates lawmakers on issues important to small and medium-sized businesses. The MBA educates members on government and encourages engagement in multiple ways.
The MBA’s Government Affairs Division is uniquely positioned to provide members access to those who make decisions that directly affect business. Through this exclusive group, MBA members have opportunities available to meet lawmakers who share MBA’s pro-growth, pro-business stance and who are players in making policy to improve the Commonwealth’s business environment.
Read on for 2024 examples.
Legislative Reception – The MBA partnered with Washington County Chamber and Pittsburgh Business Exchange for the Fourth Annual Western PA Legislative Reception.
It was a chance to learn and speak with lawmakers.
PA House Floor Leader Representative Bryan Cutler, Representative Tim O’Neal, PA Senator Dan Laughlin and Senator Patrick Stefano served on a panel and shared insights on several issues and opened the floor to questions and answers.
Visited Companies with Lawmakers – Visits included a facility tour with Representative Arvind
Venkat at Abram’s Nation and a PA House Mfg. Caucus Tour of Butler Technologies. Meetings with Congressman Mike Kelly were held with Barnhart Transportation and Nightingale Nursing.
Agenda and Legislation
Member Andy Renkey, Harmony Casting, and MBA staff held a call with Senator Gene Yaw’s office to reinforce the need for natural gas during the transition to alternative fuels. Yaw is the chair of the Senate’s Environmental Resources & Energy Committee.
Communications – Policy meetings and publications were available to educate on issues and government. Readers benefited from News You Can Use, the Hill Report, and the Business Magazine’s, On the Hill information.
Hosted Events with Lawmakers and Key Figures – These included luncheons with PA Senator Dan Laughlin, Pittsburgh Works Together and National Fuel, and a breakfast with Ben Kirschner of the Pennsylvania Office of Opportunity & Transformation.
Maintained Relationships with Lawmakers –Since it was an election year, lawmakers were out and about!
The MBA was represented at numerous events hosted by the Greater Pittsburgh Chamber, Butler County Chamber, Americans for Prosperity panel on energy, Lincoln Day Dinner, and Meet the Candidates, as well as numerous political events in the Erie area.
The MBA also was represented (by Jezree Friend) at the PA Society in New York City and participated in an Americans for Prosperity panel at Hartman Independent.
Attended Hearings and Roundtables –
These included a PA House Transportation Hearing, North Hills Business Roundtable with Representative Rob Mercuri, and Butler Chamber of Commerce roundtable with the PA Secretary of Transportation.
Buchanan, Ingersoll and Rooney roundtables included PA Senator Tracy Pennycuik, Representatives Robie Matzie and Jim Marshall, and Representatives Tim O’Neal and Dan Miller.
care costs, workforce, taxes, regulations, energy, permitting and transportation.
Factors driving the Association’s agenda pertain to PA’s demographic trends and how they impact workforce now and future projections. The Commonwealth’s demographic outlook is grim. An estimated 30 percent of the workforce will age-out over the next decade.
• Corporate Net Income Tax (CNIT) – The CNIT will reduce from 8.49 percent to 7.99 percent in 2025.
• Net Operating Loss – The deduction threshold increased from 40 percent of taxable income for tax year 2024 to 80 percent by tax year 2028.
• Permitting – Improvements to permitting processes were made that will reduce delays in business expansion projects.
• Transportation – Electric vehicles (EVs) will pay annual fees to make up for lost gas taxes.
• Workforce – The MBA helped pass several of the PA Senate’s GROW PA bills. The bills address workforce via post-secondary education, career preparation planning and financially incentivize in-state and out-of-state students to live and work in PA.
Coalitions – The MBA participated in coalitions and sign-on letters such as Compete PA and the PA Power Jobs Alliance. The Association supported several federal coalitions, for example, to oppose the Corporate Transparency Act.
In the News – The MBA Government Affairs Division continues to make headlines:
• “Manufacturer & Business Association questions Biden’s liquefied natural gas permit pause,” Jezree Friend, Erie Times-News, September 6, 2024.
• Friend also was interviewed on the “Talk Erie” radio program periodically to break down primary and general election results, etc.
• Eileen Anderson was named a Who’s Who in Government Relations, City & State, 2024.
Rest assured that The MBA continues to fight for you in 2025!
Manufacturer & Business Association
Breaking the Silence: The Impact of Menopause on Oral Health
Menopause is a health milestone impacting more than 1 million women in the United States annually and nearly half the global workforce. Despite growing awareness, menopause remains shrouded in stigma, with many women reluctant to discuss their experiences — especially when it comes to oral health symptoms, which are often overlooked.
Delta Dental Insurance Company’s Oral Health and Menopause Report revealed a significant knowledge gap: 84 percent of women surveyed (aged 50+) were unaware of how hormonal changes during menopause could impact their oral health. This was alarming considering 70 percent of respondents also indicated they have experienced at least one oral symptom since entering menopause.
COMMON ORAL SYMPTOMS
TO MONITOR DURING MENOPAUSE
Dry mouth is experienced by one in three women (aged 50+) as shifting hormones slow saliva production.
Swollen, irritated gums may be more susceptible to bleeding, because your body’s immune system is more sensitive than usual.
Burning mouth syndrome causes a burning sensation or discomfort in the tongue, palate, lips or areas of denture support.
Jawbone density was reported by 87 percent of survey respondents, which can eventually lead to tooth loosening, crowding and loss.
Tooth decay risk increases during menopause as saliva, the mouth’s natural barrier, decreases in production.
ORAL HEALTH TIPS
DURING MENOPAUSE
Maintaining good oral health during menopause is essential to combating associated symptoms. Hydration is critical to preventing dry mouth and other oral health conditions, so plan to drink plenty of tap or bottled water and avoid flavored options. At Delta Dental Insurance Company, we recommend following the “2-1-2” Rule: brush twice daily, floss once daily and schedule two dental checkups annually.
Equally important is open communication with your dentist. If you’re experiencing menopausal symptoms, inform your dental office. Share details about any oral health changes you’ve noticed, as well as any medications you’re taking. Focusing on the symptoms themselves, rather than the underlying hormonal changes, can make these conversations more straightforward and help ensure you receive the care you deserve. The key is to listen to your body, monitor your symptoms and advocate for your health.
SURVEY FINDS LACK OF CAREER DEVELOPMENT HOLDS BACK WOMEN FROM LEADERSHIP
Although women leaders support a more inclusive company culture and work environment, they’re less likely to receive career development opportunities, such as mentorship, leadership training or key executive responsibilities, according to a report from DDI, a global leadership company.
When women don’t receive the development support they need, they turn elsewhere and are 1.5 times more likely than men to leave their companies to advance in their careers.
“Our research shows the business case for developing, advancing and retaining women leaders couldn’t be stronger,” Tacy Byham, CEO of DDI, said in a statement.
“Women leaders are driving more inclusive cultures and stronger financial performance for their organizations — yet the problem of women’s disproportionately low representation at the top persists.”
In a global survey of 1,800 HR professionals and 14,000 leaders, including more than 4,000 women leaders, organizations with an aboveaverage proportion of women leaders (having 30 percent or more women in senior roles and 40 percent or more women in leadership roles at lower levels) were nearly twice as likely to be rated as having an inclusive culture than those with fewer women.
However, fewer women receive formal mentors, according to the report. On average, 24 percent of women leaders have a formal mentor, as compared to 30 percent of men. At the senior leadership level, the gap grows wider, where 27 percent of women have a formal mentor, as compared to 38 percent of men.
In their current roles, women were 12 percent less likely than men to receive leadership skills training and 15 percent less likely to be assessed on leadership strengths and development gaps. This can threaten leaders’ long-term engagement and success, particularly in critical moments such as leadership transition, according to the report
Sarah Chavarria
is CEO of Delta Dental Insurance Company, which offers comprehensive, high-quality oral health-care coverage to over 31 million members. For more information, visit deltadentalins.com
WOMEN IN LEADERSHIP
MCGILL, POWER, BELL & ASSOCIATES, LLP SETS THE STANDARD
The female leaders at McGill, Power, Bell & Associates, LLP are dedicated to delivering exceptional service to our clients, the communities we serve, and our firm. With their expertise in technical accounting and tax, they truly understand the daily challenges and pressures you face.
At McGill, Power, Bell & Associates, LLP, we uphold a core value of providing responsive and innovative services to our clients. Our competitive advantage in Northwest Pennsylvania is built on the relationships we establish and the effective solutions we offer. Count on us for outstanding tax, accounting, assurance, and consulting services crucial to your ongoing growth. Allow us to work diligently on your behalf.
Susan Cyphert PARTNER
Amanda Landon PARTNER
Justina Tushak PARTNER
Laura DeLaO MANAGER
Deborah Lewis PARTNER
Annette Kosmowski FIRM ADMINISTRATOR
Leah Kistler MANAGER
Jaime Zarlingo RESOURCE MANAGER
Tiffany Knapp SUPERVISOR
Shannon Ongley PARTNER
Amy Chornenky SENIOR MANAGER
Jessica Bagnoni SUPERVISOR
Jessica Phillips PARTNER
Kaley Getz SENIOR MANAGER
Royce Reichel PARTNER
Cathy Humphrey SENIOR MANAGER
Joy Strain PARTNER
Pamela Stepnowski SENIOR MANAGER
Candace Saulsbery MANAGER SUPERVISOR
Ann Nelson SUPERVISOR
Jennifer Reichert SUPERVISOR
Josie Burk SUPERVISOR
Miranda Dudenhoefer SUPERVISOR
Jessica Hamilton SUPERVISOR
Kasandra Shawgo
Amy Urbaniak SUPERVISOR
WHAT OTHER STEPS SHOULD A COMPANY TAKE IN ORDER TO ASSESS INTERVIEWEES?
• Structure interviews – Use standard questions for all candidates interviewing for a position in order to eliminate unconscious bias.
• Dig deeper – Many applicants arrive at interviews with rehearsed answers, so try to ask situational questions that apply to real-world scenarios.
• Test problem-solving – Ask candidates for a plan for a project they might undertake at your company and then have them adjust it based on certain constraints, such as a budget cut.
• Avoid similarity bias – You might be naturally drawn to a candidate who is similar to you and therefore think they have certain soft skills. Ask for feedback from other members of your team who have met the candidate to get their opinions.
• Ask the hard questions – Have a candidate tell you about a time that they have had to admit a fault or communicate bad news at work. Their responses to difficult questions about stressful times can provide insight into their soft skills. Of course, not every soft skill is of equal importance for every position. For example, communication skills might be more important for a client-facing position, while problem solving and conflict resolution are necessary for those in management.
HAVE AN HR OR EMPLOYMENT LAW QUESTION? GET ANSWERS!
The MBA HR/LEGAL Hotline provides members with FREE counsel on a broad range of workplace-related issues like:
• Hiring and firing practices
• Company policies
• Compensation and benefits Employment law
• Employment agreements
• Workers’ compensation
• Affirmative Action plans
• Unemployment compensation plans
• Employee handbook policies
• Sexual harassment
• OSHA compliance
• Family Medical Leave Act
• Americans with Disabilities Act
• COBRA
Contact us at 814/833-3200 or 800/815-2660.
Recognize the Importance of Recruiting for Soft Skills
There’s a lot more that goes into finding the right candidate for your company’s opening than just a block of text. That’s why the interview process exists and why learning how to recognize soft skills is so important.
What
Are Soft Skills?
The term “soft skills” refers to the attributes that an applicant can bring to your company that might not show up on a resume, such as:
• Communication
• Conflict Resolution
• Dependability
• Problem-solving
• Accountability
• Emotional Intelligence
• Creativity
• Flexibility
• Leadership
These soft skills can demonstrate a candidate’s ability to be a positive presence in the workplace outside of, or alongside, their official job description. For example, communication, conflict resolution and problem-solving are integral to helping your workplace function smoothly. Critical thinking and creativity are important for contributing new ideas and solutions that other employees might not think of.
Candidates
in High Demand
According to LinkedIn’s 2019 Global Talent Trends report, 92 percent of talent professionals reported that soft skills are equally or even more important than hard skills.
A report from the International Association of Administrative Professionals, OfficeTeam and HR.com noted that 67 percent of HR managers said that they would hire an applicant with strong soft skills even if they were lacking in technical skills. Meanwhile, only 9 percent of those same responders said that they would extend an offer to a candidate with strong technical skills but weak soft skills. Many business schools are now offering courses that focus specifically on soft skills.
Conclusion
Filter out candidates before beginning the interview process. Applicants are required to go through an online assessment using software programmed to analyze, among other things, soft skills.
Regardless of the steps you and your company might choose to take, it’s easiest to assess these kinds of qualifications in person. The interview process is when it becomes more apparent which candidates have the soft skills you seek.
Rose Bruno, PHR, SHRM-CP, is an HR consultant at The MBA. Contact her at 814/833-3200, 800/815-2660 or rbruno@mbausa.org.
FOR COMMUNITY SCHOOLS
WOMEN UNITED JOINUS!
Women United is a dynamic group of local women investing in transforming the future of thousands of children by directing their financial resources to United Way’s community school initiative. With this strategic focus on community schools, Women United are leading the charge to a brighter future for our children, their families and our community.
MEMBER BENEFITS
Quarterly Women United Inspiring the Change Education Series that focuses on issues that impact students, families and our community Volunteer opportunities at United Way Community Schools Networking events & SO MUCH MORE!
The MBA hosts a variety of informational briefings and networking opportunities to keep members informed of happenings in the region and beyond For more information on upcoming member events, visit mbausa.org.
Erie Water Works CEO Craig Palmer shared a great presentation on the future of water, during his Eggs ‘n’ Issues address on January 30 at the MBA Conference Center.
Business and community leaders gathered for lunch as they heard from State Senators Gene Yaw and Dan Laughlin, R-49th District, at the MBA’s Legislative Luncheon on January 23.
Guests filled the Founders Room at the MBA to hear from January’s Eggs ‘n’ Issues speaker Craig Palmer of the Erie Water Works.
State Senators Gene Yaw and Dan Laughlin are welcomed to the MBA by Matt Clark (right), vice chairman of the MBA Board of Governors and general manager of Humes, Chrysler, Jeep, Dodge & RAM.
Pennsylvania State Senator Gene Yaw, R-23rd District, addresses MBA members at a Legislative Luncheon at the MBA Conference Center in Erie in January.
Congratulations to Heather Evans of Port Erie Plastics who won the MBA’s HR Coffee Talk prize recently!
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