ENFORCEABLE UNDERTAKINGS: BALANCING THE SCALES
TRAINING: A HOT BUTTON ISSUE
THE PARIS MOTORSHOW: TODAY, TOMORROW AND BEYOND
ABOUT THE COVER Few privately-owned Australian companies can boast four generations of the one family in the same industry for a century … but CoolDrive can
REGULAR DEPARTMENTS Calendar................................................ 4 New Members........................................ 4 AAAA Report ......................................... 5 News..................................................... 6 Products.............................................. 28 Inside Business.................................. 116
HR Matters........................................ 117 Consumer Law.................................... 118 Inside Inventory.................................. 119 PRTC................................................ 120 4WD.................................................. 122 Retail................................................ 124
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KEEPING YOU INFORMED Innovation Labs supporting the future growth of Australian automotive manufacturing....... 6 The Australian automotive industry event of 2019 is coming........................................... 7 New strategic partners for Automechanika Kuala Lumpur............................................... 8 The Aftermarket Auto Parts eCommerce Opportunity.................................................... 10 Safety Guidance for the Automotive Industry............................................................... 13 Tech-savvy millennials book independent repairers over dealer capped price servicing..... 15 Redarc Electronics announces strategic partnership with DEFA..................................... 19
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FEATURES Special Investigation: Enforceable Undertakings: Balancing the Scales........................... 20 Cover Feature: Cooldrive: 100 Years of Automotive Heritage.......................................... 22 R&D: ARB 4X4 Accessories continues to up the ante.................................................... 24 Member Feature: ZF Aftermarket: Setting the pace for tomorrow’s mobility...................... 88 Diesel: All the latest in diesel parts............................................................................. 90 Air Conditioning: The latest in keeping your customers cool.......................................... 100 Future Auto Innovations: The Paris Motorshow: Today, Tomorrow and Beyond................. 110 Trade Talk: Roger Lassen: Growing Value................................................................... 112 In the Workshop: Training: A Hot Button Issue............................................................ 114
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Publisher Cameron McLachlan for The Australian Automotive Aftermarket Association ABN 23 002 271 454
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Suite 16, Building 3, 195 Wellington Road, Clayton VIC 3168, Australia Phone: 03 9545 3333 Fax: 03 9545 3355
Official publication of the AAAA
Email: info@aaaa.com.au Website: www.aaaa.com.au EDITOR Allan Edwards
EDITORIAL Tel 61 3 9372 9125
PRODUCTION MANAGER Brigid Fraser, Tel 61 3 9505 0121
ADVERTISING Tel 61 3 9545 3333
NATIONAL ADVERTISING MANAGER Cameron McLachlan
All material appearing in Australian Automotive Aftermarket magazine is copyright. Reproduction in whole or in part is strictly forbidden without prior written consent. Contribution: Freelance contribution and submissions are welcomed by this magazine. No responsibility is accepted for unsolicited manuscripts, photographs and transparencies. The opinions expressed by contributors are not necessarily those of the AAAA. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission. The publisher reserves the right to omit or alter any advertisement and the advertiser agrees to indemnify the publisher for all damages or liabilities arising from the published material.
AAAA NEWS
NEW MEMBERS
CALENDAR 2018
Automechanika Shanghai National Exhibition & Convention Center, Puxi, Shanghai 28 November – 1 December 2018 www.automechanika.messefrankfurt.com
Performance Racing Industry Trade Show Indiana Convention Center, Indianapolis, Indiana 6 – 8 December 2018 www.performanceracing.com
2019 Automechanika Kuala Lumpa Kuala Lumpur Convention Centre, Malaysia 21 – 23 March 2019 www.automechanika. messefrankfurt.com
Australian Auto Aftermarket Expo 2019 Melbourne Convention & Exhibition Centre 4 – 6 April 2019 www.aftermarketexpo.com.au
Collision Repair Expo 2019 Melbourne Convention & Exhibition Centre 4 – 6 April 2019 www.collisionrepair.com.au Taipei AMPA Teipei Nangang Exhibitor Center 24 – 27 April 2019 www.taipeiampa.com.tw/ Automechanika Dubai Dubai International Convention and Exhibition Centre 10 – 12 June 2019 www.automechanika.messefrankfurt.com
A247 Pty Ltd 53 Cormorant Cres PEREGIAN BEACH QLD 4573 Ph: 0416 260 231 E: mark@a247.com.au Accelerate Automotive 1/806 Beaudesert Rd COOPERS PLAINS QLD 4108 Ph: 07 3272 9644 E: accounts@accelerateauto.com Anthony Rickard Mechanical 801 Beaudesert-Nerang Rd MOUNT NATHAN QLD 4211 Ph: 0408 783 821 E: arickard80@gmail.com Auto One Albury 719 Drome Street EAST ALBURY NSW 2640 Ph: 02 6046 9228 Auto One West Wyalong 71 Main Street WEST WYALONG NSW 2671 Ph: 02 6972 2595 E: sales@daviesautomotive.com.au Autowerks 1/6 Naples Place WYONG NSW 2259 Ph: 02 4393 5111 E: simon@autowerks.com.au Barossa Radiators 2/1A Para Road TANUNDA SA 5352 Ph: 08 8563 0075 E: barossaradiators@iprimus.com.au Blue Toro Tuggerah 1 Clydesdale Street WADALBA NSW 2259 Ph: 0432 668 277 E: andrew@bluetoro.com.au Blue Toro Tuggeranong 11 Bailes Court WANNIASSA ACT 2903 Ph: 0403 159 007 E: luke@bluetoro.com.au Currey Customs Factory 6, 11 Commerce Circuit YATALA QLD 4207 Ph: 0418 986 500 E: info@curreycustoms.com.au Eastside Radiator Service 3/43 Myrtle Street GLEN WAVERLEY VIC 3150 Ph: 03 9560 0692 E: eastsideradiator@bigpond.com FRISTOM Spółka z ograniczoną odpowiedzialnością Sp. k. Przemys_owa 5 Street VAT 5542926937 Poland E: lsantor@fristom.com.pl HDR Workshop Solutions Pty Ltd Unit 5, 13 Carrington Road TOOWOOMBA QLD 4350 Ph: 07 4633 3399 E: david@hdrworks.com.au Himpeks Pazarlama Dis Tic Ltd Sti Orhan Gazi Mah Ataturk Bulvari Mimsan Mobilyacilar Sit ISTANBUL Turkey E: cuneyt@hmpx-parts.com.tr Hornsby Trucks 2B, 21 King Road HORNSBY NSW 2077 Ph: 02 9987 0040 E: info@hornsbytrucks.com ICool Radiator Service Pty Ltd 2/ 12 Powdrill Road PRESTONS NSW 2170 Ph: 02 9826 7821 E: radiators@froggy.com.au
Macca’s Auto Electrical Service 72 Bourke Street DUBBO NSW 2830 Ph: 02 6881 8599 E: maccasae1@westnet.com.au McAlpin & Maurer PL 48A Crescent Avenue TAREE NSW 2430 Ph: 02 6552 6600 E: admin@mmautoelectrics.com Perth Radiator Service 98 Beechboro Road BAYSWATER WA 6053 Ph: 08 9271 7200 E: neill@perth-radiator.com.au QLD Diesel & Automotive Diagnostics 12 Lower Cross Street GOODNA QLD 4300 Ph: 07 3381 9200 E: info@qdad.com.au Radiator Doctor Shed A, 55 Old Maryborough Road PIALBA QLD 4655 Ph: 07 4124 2929 E: wmwherveybay@bigpond.com Repco Authorised Service Denham 52 Vlamingh Crescent DENHAM WA 6537 Ph: 08 9948 3209 E: outback.coast.autos@bigpond.com Repco Authorised Service Hampton Park 535 South Gippsland Highway HAMPTON PARK VIC 3976 Ph: 0423 661 464 E: mechanicsautoelecs@gmail.com Repco Authorised Service Mount Magnet 61 Richardson Street MOUNT MAGNET WA 6638 Ph: 0488 043 445 E: seivysmechanicalservices@gmail.com Repco Authorised Service West Launceston 167 Cambridge St WEST LAUNCESTON TAS 7250 Ph: 03 6344 4222 E: topdropauto@gmail.com Robbo’s Automotive & Tyrepower 3/ 5 Gateway Boulevarde MORISSET NSW 2264 Ph: 02 4973 6632 E: morisset@tyrepower.com.au Shepparton Radiator & Windscreen 8006 Goulburn Valley Highway KIALLA VIC 3631 Ph: 03 5823 1590 E: scottycam59@gmail.com TGM Steering Services & Mechanical 15/66 Ashford Avenue MILPERRA NSW 2214 Ph: 0400 880 057 E: info@tgmauto.com.au Wagga Radiators & Car Air Con 31 Dobney Avenue ASHMONT NSW 2650 Ph: 02 6925 3194 E: accounts@waggaradiators.com.au Wangaratta Radiator Services 135 Vincent Road WANGARATTA VIC 3677 Ph: 03 5721 3486 E: wangradiators@bigpond.com Western Suburb Radiators 29 Spine Street SUMNER QLD 4074 Ph: 07 3376 2700 E: cassandra@wsrs.net.au Zuce Tech Pty Ltd Unit 10, 75 Flinders Parade NORTH LAKES QLD 4509 Ph: 07 3204 4187 E: accounts@zuce.com.au
AAAA BOARD OF DIRECTORS CHAIRMAN Graham Scudamore-Smith (QLD) Fulcrum Suspensions Ph: 07 3892 9000 DEPUTY CHAIRMAN Mark Pedder (VIC) Pedders Suspension Ph: 03 9706 3500 SECRETARY Guy Nicholls (VIC) Ryco Group Ph: 03 9243 3371
Stuart Charity Chief Executive Officer
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TREASURER Rob Cameron (VIC) GPC Asia Pacific Ph: 03 9566 5223
DIRECTORS Adam Pay (NSW) Kmart Tyre & Auto Service Ph: 02 9680 6500
Peter Rogers (SA) Inspired Automotive Marketing Ph: 08 8362 1225 COMMITTEE
John Benson (VIC), Davies, Craig Pty Ltd Ph: 03 9369 1234
Janelle Gonzalez (NSW), Blue Toro Ph: 1300 258 386
Wayne Bryant (VIC), Repco Ph: 03 9566 5223
Craig Magill (VIC), Burson Automotive Pty Ltd Ph: 03 9914 5555
Nikki Gerling (VIC), Robert Bosch (Australia) Pty Ltd Ph: 03 9541 3919
Darren Robinson (VIC), HELLA Australia Ph: 03 9581 9407
Graham Scudamore-Smith Chairman
AAAA REPORT
RIGHT TO REPAIR CAMPAIGN GLOBAL MEETING It is always a pleasure to attend the Global Right to Repair (R2R) Meeting held once every two years at Automechanika Frankfurt This is a connected community of industry associations that are working toward fair and open competition in their markets. Focusing on consumer choice, each member is actively engaged in community and political campaigns to mandate the sharing of repair and service information and ensure access to parts and tools. The R2R global community is often connecting up via teleconferencing and email – but the chance to meet up face to face and compare progress is invaluable and there are always surprise developments at the Global Meeting: new laws, mandatory codes and additional members coming into the network. This year was no different – and with 44 participants, it was our largest gathering so far. For every nation in attendance, the R2R campaigns are local, taking account of local laws and conditions. But the challenges and arguments are often very similar throughout the world and the intent is to share our intelligence. The Global Meeting focuses on presentations and discussion around current and past activities, coalition partners and opponents and ‘lessons learned’ that are relevant across international borders. In Australia we call our R2R campaign Choice of Repairer, and Lesley Yates presented our progress toward a Mandatory Code for Data Sharing in our industry. She also shared the other important gains that have flowed from the ACCC study including the new consumer and industry advisory material for choice in servicing of vehicles under warranty. The USA report delivered by Autocare Association’s Aaron Lowe was an interesting update on the progress of their ‘Pass-Through’ laws. The Massachusetts Right to Repair Law required manufacturers to ensure that vehicles can be scanned using a generic tool and not an expensive propriety tool. All manufacturers selling vehicles into the USA market were required to comply with this law by 1 January 2018. The Autocare Association recently conducted some field trials to see if manufacturers were compliant with this law and it appears that most are meeting their obligations. It is interesting to see how quickly the American industry is able to comply with mandatory conditions such as data sharing and universal tools. Their industry continues to function well with consumer choice and fair competition and without the catastrophic consequences that are often predicted by the car industry in Australia. Data is shared, cars keep moving, security and safety are assured; all because competition is mandated.
We were surprised by the progress of the South African R2R campaign. Two years ago we could not have predicted how quickly they would progress. Before the end of this year, South Africa will sign off on an enforceable agreement for data sharing in the automotive industry. Interestingly, their agreement will have a couple of envious additions to the standard clauses requiring access to information on fair and reasonable terms. The South African industry has managed to negotiate access to OEM training which is a great win for consumers and for the industry. Similarly, they have also managed to curtail the impact of extended warranties – these offerings will be limited and cannot be used to restrict a consumer’s choice of repairer. This is amazing progress over the past two years and our congratulations go out to our South African colleagues for their great work over a short period. Another interesting development for 2018 was an increased presence from Asia and a first time appearance from China. We should not be surprised to hear that the issues of restricted access to data results in a reduction of competition and choice, but it is staggering to hear that in China this affects more than 400,000 independent workshops. Importantly, the R2R Global Meeting is focusing more and more on telematics, particularly the diagnostic data that is collected from the vehicle and can be conveyed to the consumers’ repairer. The USA report focused on their progress on promoting a data sharing framework that will ensure that the consumer has the ability to choose who their data is shared with, ensuring that their nominated repairer is the recipient of fault code data. Fortunately, we were also able to report some progress on this issue as a result of the forthcoming introduction of the Consumer Data Right CDR Law in Australia which will lay the foundation and the principles for consumers to be able to access their data for competition and choice.
GRAHAM SCUDAMORE-SMITH Chairman
STUART CHARITY Chief Executive Officer
AAAA BOARD OF DIRECTORS ANNOUNCED The AAAA Board of Directors for 2018/2019 was announced at AAAA’s 38th Annual General Meeting, held in Sydney on Monday the 15th of October We would like to welcome back returning Board Members, Peter Rogers and Rob Cameron. We would also like to welcome three new Board Members: Nikki Gerling, Janelle Gonzalez and Wayne Bryant. The full list of Board Members and positions is as below: • Graham Scudamore-Smith, Fulcrum Suspensions – Chairman (QLD) • Mark Pedder, Pedders Suspension – Deputy Chairman (VIC) • Guy Nicholls, Ryco Group – Secretary (VIC) • Rob Cameron, GPC Asia Pacific – Treasurer (VIC) • Peter Rogers, Inspired Automotive Marketing – Director (SA) • Adam Pay, Kmart Tyre and Auto Service - Director (NSW) • • • • • •
John Benson, Davies Craig (VIC) Wayne Bryant, Repco Pty Ltd (VIC) Nikki Gerling, Robert Bosch (Australia) Pty Ltd (VIC) Janelle Gonzalez, Blue Toro Pty Ltd (NSW) Craig Magill, Burson Auto Parts (VIC) Darren Robinson, Hella Australia (VIC)
One of the signs of a healthy Association is competition for spots on its Board and this year we had 11 nominations for the five vacant positions from an outstanding field of candidates. Unfortunately in any election some people miss out and we would like to take this opportunity to thank Craig Baills, Paul Carlsson, Heath Moore and Eden Shirley for their nominations. This year’s election also signalled a ‘changing of the guard’ to an extent with the retirement of three long standing members of the AAAA Board in David Fraser, Bob Pattison and Paul Dumbrell, who had a combined service of 36 years. Our Association, and the wider industry, has been fortunate to have benefited from their stewardship, wisdom and leadership and on behalf of the AAAA Board, staff and members we would like to express our gratitude for the contribution these three outstanding gentlemen have made during their time on the AAAA Board. We’re sure you’ll join us in wishing the new Board well as they help set the future direction of the AAAA and ensure that we deliver new activities and services that are valued by you. 5
NEWS
INNOVATION LABS SUPPORTING THE INTRODUCING LUKE TRUSKINGER FUTURE GROWTH OF AUSTRALIAN AAAA has appointed Luke Truskinger to the AUTOMOTIVE MANUFACTURING role of Innovation Lab Project Manager
Luke brings to the role extensive domestic and international aftermarket and OEM experience. During and post his university studies, Luke worked at camshaft manufacturer Ivan Tighe Engineering in Brisbane.
“Working at a manufacturer and being on the tools resonated with my passion for all things automotive. I am a vehicle enthusiast, designer, and modifier and it doesn’t get any better than making your own parts for your car,” Luke said. After a stint away from automotive, Luke returned but this time to the OEM side at Jaguar Land Rover in the UK. Working as an Attribute Team Leader, he was responsible for the ‘Off Road Capability’ of certain product lines. “Jaguar Land Rover were - and still are - producing cars with a brilliant engineering ethos,” Luke said. “Their dedication to styling and comfort while achieving incredibly high performance targets both on and off road - are impressive.” Luke explains that working at Jaguar Land Rover formed a good foundation for his future roles working with Australian OEMs. Returning to Australia, Luke was appointed to the position of Engineering Manager at TJM Products in Brisbane. During his role there he worked with the business and engineering teams to deliver quality and innovative products to the market at competitive lead times. He was also responsible for technical sales and development of products for OEM customers domestically and internationally. Luke says the new role is his greatest challenge to date and that he is excited about working with the industry to implement such an important facility. Industry consultations will commence shortly to ensure the lab satisfies the needs of as many users as possible. To contact Luke, email luke@aaaa.com.au or call 03 9545 3333. 6
Two automotive Innovation Labs to be established in Victoria and South Australia Co-funded by Federal and Victorian Government industry development grants, the operation of these new Innovation Labs will be led by the AAAA, providing Australian automotive product designers, manufacturers and start-ups with the tools, technology, vehicles, expertise and collaborative environment required to innovate, design, test and manufacture for local and export markets. Advanced manufacturing services including 3D scanning and printing, measuring sessions, technology transfer, Computer Aided Design and prototyping will be provided. Advanced product development and testing facilities will significantly reduce the time and cost in developing innovative new products for local and global markets. According to AAAA Chief Executive Officer, Stuart Charity, the establishment of these Innovation Labs will grow an industry that is already punching well above its weight on the global stage. “Australian automotive aftermarket industry manufacturers are currently producing parts, components and technology worth more than $5 billion each year,” Stuart said. “Our companies are world leaders in the design and manufacture of specialty products with a technological advantage such as 4WD, high performance and motorsport components. “These products are purchased on innovation, performance and features rather than on price. Our businesses have been successful because they have made significant investments in R&D and capital equipment and have a strong export focus. “Establishing this collaborative infrastructure will position our industry for future domestic and export market growth by providing the innovators of the industry with the leading edge technology and expertise needed to take Australian automotive industry innovations to the world, regardless of how large or small their businesses are.” The AAAA has appointed automotive industry engineering specialist Luke Truskinger to the role of Innovation Lab Project Manager. Along with his Bachelor of Mechanical Engineering, Luke brings extensive local and
international OEM experience to this new role and a history of supporting the Innovation Lab project, understanding the critical role that these Labs will play to support the future growth of Australia’s automotive manufacturing industry. The AAAA will be engaging in extensive discussions with Australia’s automotive parts and accessories industry to build on the significant work already undertaken as part of the Innovation Lab feasibility study. The next few months of the establishment phase will ensure that the equipment and services offered by the Australian Innovation Labs are closely aligned with the current and future needs of the Australian automotive manufacturing industry. “We look forward to inviting automotive manufacturers to take advantage of the services and facilities that our Innovation Labs will offer to assist in taking their products from concept to domestic and global market success,” Stuart said. “This Innovation Lab initiative would not have become reality without the significant financial support provided by the Commonwealth and Victorian Governments in addition to the support of 25 ‘Lab Champion’ companies who contributed to the Innovation Lab feasibility study. “We would also like to thank Centre Alliance Senator Rex Patrick for his strong advocacy on behalf of Australian Automotive manufacturers. Everyone should be very proud of this exciting new development that secures the future of Australian automotive design and manufacturing.” To find out more or to register your interest in the Automotive Innovation Labs, contact AAAA Innovation Lab Project Manager Luke Truskinger on luke@aaaa.com.au
NEWS
THE AUSTRALIAN AUTOMOTIVE INDUSTRY EVENT OF 2019 IS COMING The Australian Auto Aftermarket Expo will be held at the Melbourne Convention and Exhibition Centre from April 4 to 6, 2019 Bringing together more than 400 Australian and international automotive aftermarket companies and more than 10,000 automotive service business owners, parts re-sellers, distributors, buyers and manufacturers, the 2019 Australian Auto Aftermarket Expo will be the region’s largest automotive aftermarket industry event. This biennial showcase of Australia’s multibillion dollar parts and maintenance sector of the Australian automotive industry is organised by the Australian Automotive Aftermarket Association (AAAA), the nation’s peak industry association representing manufacturers, distributors, wholesalers, importers and retailers of automotive parts and accessories, tools and equipment, along with providers of mechanical repair and vehicle modification services. Held in conjunction with the 2019 Collision Repair Expo, this complete automotive aftermarket industry event provides instant trade customer access to products, services and training expertise from hundreds of leading industry companies across three busy days. The 2019 AAA Expo is presented by major corporate sponsor Monroe Shock Absorbers for the fifth consecutive year. Monroe is joined by a host of leading Australian and international automotive aftermarket companies and industry associations who are also providing their valued support through various Expo Event and Award sponsorships. This trade-exclusive event has grown significantly over the past decade, directly reflecting the continued growth and prosperity of the Australian automotive aftermarket industry. The 2019 Expo will also highlight the success
that Australian and international companies have achieved through automotive product design, manufacturing and innovation with the 2019 Australian Auto Aftermarket Innovation Awards Breakfast. Another key component of the 2019 Expo will recognise the stand-out companies, brands and individuals of the Australian automotive aftermarket industry through a series of awards including export, manufacturing, marketing, expo stands and community engagement awards. These awards include the Outstanding Service to Industry and Young Achiever Award as well as the induction of major industry contributors to the Australian Automotive Aftermarket Hall of Fame. These awards are presented at the 2019 Expo Gala Awards Banquet which will include 1,000 guests, forming the major social networking centrepiece of the event. A series of industry specific seminars, business training sessions and state of the industry presentations will also take place at the 2019 Expo, ensuring that automotive business owners, technicians and managerial or sales staff remain well informed of industry developments, along with AAAA Government Relations and industry advocacy activity. According to AAAA Chief Executive Officer Stuart Charity, the AAA Expo has become the major biennial must-attend event for industry exhibitors, trade buyers and the wider automotive trade, with the 2019 event set to be the biggest yet. “We are ready to present the biggest and best Expo that our industry has ever assembled from April 4 to 6, 2019,” Stuart said. “The parts and maintenance sector of the
automotive industry is now Australia’s primary automotive sector that includes world class component manufacturers, marketers and service providers. “This major Australian trade expo continues to grow in line with our industry’s impressive growth through innovation, service expertise and technological advances. “This is an event that gives AAAA member companies the ability to meet thousands of customers face to face across three days of business networking, combined with special training seminars and Expo stand based training presentations that have been designed to assist them in building better businesses. “It would be difficult to find any member of the automotive trade who has not been impressed by the highly skilled personnel, the abundance of information, the networking opportunities and the product displays that our member companies make available at this free to attend Expo every two years. “This is without any doubt the must-attend event of our industry and its continued growth certainly reflects this.” For more information, visit www.autoaftermarketexpo.com.au or www.aaaa.com.au 7
NEWS
NEW STRATEGIC PARTNERS FOR AUTOMECHANIKA KUALA LUMPUR Launch and Vanli have been announced as strategic partners for the 2019 show Ahead of the next edition of Automechanika Kuala Lumpur 2019, the show’s organisers have outlined the details of two new strategic partnerships with Launch and Vanli, both of whom are leading international players in the fields of automotive repair and maintenance, and parts and components. Show organisers say Chinese aftermarket giant Launch was one of the first Asian companies to provide repair and testing equipment for tyres, and is now a key provider for complete workshop and service solutions worldwide. Joining Launch as a strategic partner for Automechanika Kuala Lumpur is Malaysian parts supplier, Vanli. The company works with key auto brands in Malaysia’s domestic market, including with the likes of APM, Bosch, Denso, Delphi, and many more. In fact, Vanli is an authorised supplier for more than 40 automotive brands worldwide, and has committed to the partnership with Messe Frankfurt for the next two editions in 2019 and 2021. In order to effectively capitalise on the show’s
unique position as the leading automotive trade fair in Malaysia, the new partnership will allow both companies to work closely with show organisers in terms of promotion before, during and after the show. For example, Vanli and Launch will both enjoy exclusive and increased promotional benefits in the build-up to the fair. At the fairground itself, they will have the opportunity to maximise their efficiency and business connections, through product presentations to a live audience. Each company will also be featured in a premium location exhibition area within the fair’s 9,700 sqm halls. In return, Messe Frankfurt will receive strong promotional support from the two brands in terms of visitor promotion, which will provide those in the ASEAN region with extended opportunities to meet with some influential industry names. Fiona Chiew, Deputy General Manager of Messe Frankfurt (Shanghai), expressed her delight in welcoming two such influential players as strategic partners.
“Launch and Vanli are both very well-respected brands not only across Asia, but worldwide,” Fiona said. “Their strong positions in the Parts and Components, and Repair and Maintenance markets will draw even more associated participants to the show. We look forward to working together and increasing the awareness of one another’s activities.” From 21 – 23 March, the 2019 edition of Automechanika Kuala Lumpur will welcome an expected 300 exhibitors and 8,000 visitors at the Kuala Lumpur Convention Centre in Kuala Lumpur, Malaysia. For further information, visit www.automechanika-kl.com
SUMMERNATS’ COMMERCIAL VALUE OFFERING FOR AUTOMOTIVE BRANDS The Street Machine Summernats proudly presented by Rare Spares, will take place January 3-6, 2019 Event organisers say it is Australia’s premier automotive lifestyle event and festival which offers “huge” commercial benefits and opportunities to current and prospective automotive partners alike. With more than 100,000 passionate attendees and over 2,000 entrants descending on Canberra every January, Summernats says it is uniquely positioned as a platform for product sales, brand development, networking, launch activities, product showcases and activations. Prominent Australian automotive brands like Rare Spares, Ryco, Meguiars and many more have successfully utilised the event for their commercial advantage for many years, understanding the opportunity of being exposed to a large group of automotive shoppers in ‘Christmas season spend mode’. This coming January, Phillips Automotive Lighting, AC Delco and Isuzu will all be adding their presence at Summernats, aiming to capitalise on this passionate automotive audience for their own commercial goals. 8
Summernats continues to grow and diversify its range of activities to appeal to a wide variety of automotive enthusiasts. For Summernats 32, drifting will be a new feature of the event, opening up another new audience segment, and in-turn commercial opportunities. Drifting is just one of a nearly unlimited supply of high-octane activities to enjoy during Summernats 32. The National Burnout Masters, the Great Meguiar’s Uncover, which sees the unveiling of a top collection of never before seen elite show cars, the Body Art Nationals, driving events, Horsepower Heroes, Kids Club, the automotive aftermarket trade exhibitor show, plus the awarding of the Summernats Grand Champion, a huge concert line-up and much more will entertain and educate attendees throughout the festival. “Once automotive brands and retailers attend the event, they quickly realise the commercial benefits Summernats can offer. From a huge potential spike in sales, to international networking opportunities and brand exposure,
retailers and automotive brands have a massive, targeted audience right in front of them,” Summernats co-owner, Andy Lopez, said. “Automotive enthusiasts truly care about their cars and as we see every year, are prepared to invest large sums in modifying, maintaining and customising their vehicles. Trends, products and services offered at Summernats by brands are all prime ways to engage with this audience. “Summernats is also at the forefront of media exposure, trending worldwide online through social media and livestreams during what is the traditionally quiet month of January.” Any business or brand that would like to learn more about Summernats and how the event could assist in specific commercial goals should contact the team at business@summernats.com.au
NEWS
THE AFTERMARKET AUTO PARTS ECOMMERCE OPPORTUNITY ACA Research explains that many Australian manufacturers, wholesalers and retailers are successfully transacting online, but the automotive parts eCommerce market still represents a significant opportunity for the Australian aftermarket In the US, the online auto parts sales market grew to nearly $9 billion in 2017, and is predicted to exceed $13 billion by 20201. Australia, with a population 1/13th the size of the US, has an eCommerce auto parts market with estimated revenues of $484 million (just 1/20th of the US), although this is predicted to grow by seven percent year on year2. This growth in the Australian eCommerce market was reflected in recent research conducted by ACA Research on behalf of PayPal3. In particular, the report identified the strength of online marketplaces, with consumers seeing them as a way to get better deals and access a broader range of products. Despite Amazon’s recent entrance into the Australian market (Dec 2017), eBay remains the most popular online marketplace for Australian consumers (79 percent), with the research showing that 44 percent of businesses sell via online marketplaces and 89 percent of consumers shop via online marketplaces. ACA Research says it is important to remember here that the prospective online buyer is both a consumer and a business decision maker. In the context of the Australian aftermarket, our research shows that independent workshops are increasingly ordering parts online for their business. The challenge for Australian aftermarket businesses looking to sell their products in online marketplaces is to understand the evolving needs of the online buyer and adapt their strategies
accordingly. ACA Research’s research for PayPal shows that free delivery (61 percent), low prices (57 percent) and protected purchases including buyer guarantees and free return shipping (51 percent) are key drivers for consumer use of marketplaces. The threat from Amazon in particular is inevitably a concern, with supply contracts signed with major parts manufacturers, vendors being paid a premium for the same parts, and more than 800,000 automotive products available online in the Amazon Australian store. The product range goes beyond passenger vehicles and includes motorcycles, motorhomes and caravans while the categories that appear to be the most vulnerable are accessories like floor mats, car care and audio equipment. However, there are trust issues. While two in-five Australians (18 percent) feel more comfortable shopping from unknown brands on a marketplace than directly from an unknown online store, another one-in-ten (11 percent) are sceptical of brands that only sell through marketplaces. When it comes to online distribution and the threats that online marketplaces pose, aftermarket parts distributors have a critical foundation — the trust that comes from brand recognition and domain expertise. This foundational core should enable parts distributors to level the playing field with Amazon. Distributor’s expertise is hard to match and with technology making cars increasingly complex it is driving the need for highly skilled technicians.
When a retail buyer knows what part they need, Amazon is now able to provide that part at a competitive price. But most consumers don’t know what’s wrong with their vehicle, and require expertise finding a part. For the business buyer who knows what component they need, Amazon is arguably a greater threat. Third-party sellers list their products, competing on price and range in Amazon’s dedicated B2B marketplaces. In response, dedicated automotive parts online marketplaces such as www.justparts. com.au and www.partskeeper.com are emerging which offer businesses customers a greater assortment at better prices. Beyond price and range, delivery options emphasising speed and/or convenience are core needs for both business and retail buyers, which traditional supply chain models have not been designed for. Depending on your viewpoint, online marketplaces are either a threat to fight at all costs, or they present the opportunity to update the business model, leverage domain expertise, and better serve customers with a larger product range at competitive prices. Other industries have faced similar levels of digital disruption and the Australian aftermarket can learn valuable lessons from the companies that have responded successfully, says ACA Research. This column was prepared for AAA Magazine by ACA Research, our partners in the AAAA Aftermarket Dashboard, which is delivered to your inbox each quarter. For more information, visit www.acaresearch.com.au or contact Ben Selwyn on bselwyn@acaresearch.com.au 1 https://hedgescompany.com/blog/2018/04/online-partssales-to-top-10-billion-in-2018 2 https://www.ibisworld.com.au/industry-trends/ specialised-market-research-reports/online-retail/ online-automotive-parts-accessories-sales.html 3 https://www.paypalobjects.com/digitalassets/c/website/ marketing/apac/au/optimized/mcommerce-index/pdf/ PayPal_mCommerce2018_FINAL.pdf
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NEWS
‘DYNO’ DAVE: THE STORY ‘Dyno’ Dave, The Yella Terra Story is a “must read” for high performance auto enthusiasts Those behind the ‘Dyno’ Dave Bennett autobiography say it is one of the great success stories of the Australian high performance automotive industry. Fuelled by an innate interest in all things mechanical, Dyno Dave was destined to work in an industry based on that interest. Over a lifetime of intense work he established one of the great Australian automotive businesses, PerfectuneYella Terra. From humble beginnings offering dynamometer based tuning services, the company grew and developed into a giant of the Australian aftermarket and indeed had considerable influence in the OEM market for more than 40 years. Along the way he established the enormously popular and successful Yella Terra brand, supplying exchange high performance Holden six cylinder heads that reportedly took the market by storm. That success led to further high performance engine products such as roller rockers, brand new high performance V8 heads and even extensive CNC based machining for industry. Since the late 1950s, Dave says he has had an ongoing involvement with ‘big time’ Australian motorsport in many ways, such as with names from the past like Murray Carter, Len Lukey, Pete Geoghegan, Norm Beechey, Eddie Thomas and Peter Brock. He purchased a new 186 HR HOLDEN Premier sedan in 1967 which he upgraded and called
the ’Sprint GT’ with the intention of making an ‘up market’ car with spectacular performance to be sold through a local Holden Dealer. Dave says this car created much media attention. Holden were especially interested in the boosted performance and had discussions with him which eventually lead to the development of the famous XU1 Torana and the subsequent introduction of the Yella Terra heads for Holden V6 and V8 engines, of which some 250,000 were sold. From a performance perspective, Perfectune’s connections and resulting contract with Holden for cylinder head services was pivotal in the development of the business. Dave says he had the foresight to spend money on highly productive capital equipment, developing a small operation into a significant business. Perfectune modified heads were reportedly used on seven of Brock’s nine Bathurst 1000 winning cars and all other competitors and their road going equivalent production vehicles, the L34, A9X and SLR 5000. All but a few ‘BROCK’ Commodores, as well as Police ‘Interceptor’ Commodores are said to have been fitted with Perfectune modified cylinder heads. In the early days, Dave drag raced many successful cars. He reports he was the first to run a Holden Monaro GTS 327 at Calder Park Drag strip in 1968, one week after release. This car was undefeated in all but one run in 18 months of competing in Victoria, New South Wales and Queensland events. He was the first to win the
National Points Championship in 1969, later called ‘Mr Drag Racer’. He then retired from racing to concentrate on the business. He was in a way ‘an unsung back room supplier’ to a great many racers and car enthusiasts for many years. ‘Dyno’ Dave, The Yella Terra Story RRPs for $59.95, featuring 256 A4 pages, 330 illustrations and a hardcover. Pack and Post is available Australia wide for one to two books for $15.00, while three to four books is available for $20.00. Trade enquiries are also welcome. For further information or to order supplies of the title visit www.dynodavebook.com or contact Dave Bennett on 0417 164 809 or dynodavebook@gmail.com
SAFETY GUIDANCE FOR THE AUTOMOTIVE INDUSTRY The Automotive Mechanics Guide to Workplace Safety 2018/19 has been released Manual handling in the automotive industry, including lifting and moving equipment and working in awkward postures, is unavoidable and can often cause injury if performed incorrectly.
the purpose of safety signs in the workplace and developing a safety management system. The information aims to provide workers with guidance on potential safety risks and hazards.
Conducting a hazard assessment and implementing a series of control measures to reduce manual handling risks is crucial in preventing injury.
This year’s Guide also features the exciting inclusion of AR technology, providing a window to further interactive resources and information. By simply downloading the free Pro-Vis AR app and scanning over any AR capable content, mechanics can obtain access to safety information straight onto their smart device.
To provide some guidance, Pro-Visual Publishing in partnership with the Institute of Automotive Mechanical Engineers, the Australian Association of Progressive Repairers, the Australian Autoglass Industry Alliance and the Automatic Transmission Rebuilders Australasia has released its latest edition of the Augmented Reality (AR) 2018/19 Automotive Mechanics Guide to Workplace Safety. The topics featured in the guide include manual handling, slips, trips and falls, noise exposure,
“I would like to thank all the sponsors of the Automotive Mechanics Industry Guide to Workplace Safety 2018/19. Their support has made it possible for the Guide to be distributed free of charge,” Pro-Visual Publishing Chief Executive Officer, John Hutchings, said. Pro-Visual Publishing says it is the leading specialist in wall-mounted workplace health and
safety, food safety and hygiene, and wellbeing information resource guides. Each guide is practical and informative, providing a quick reference point for management and staff. ProVisual Publishing’s guides are vital resources to ensure workers return home precisely the way they came to work. For more information or to obtain additional copies of the Guide, please call 02 8272 2611, email marketing@provisual.com.au or visit www.provisual.com.au 13
NEWS
PEDDERS POSITION AVAILABLE Pedders Suspension is recruiting for a TrakRyder Brand Manager Pedders Suspension is seeking an enthusiastic and self-motivated Brand/Marketing Manager to join its Marketing team at its Head Office in Dandenong South. The role will report to the Senior Executive – Brand and Marketing, and will be responsible for driving the growth of Pedders’ premium product ‘TrakRyder 4×4’ globally.
Strong knowledge and previous experience within the Automotive and/or aftermarket industry is desirable but not essential, while an interest in motor vehicles and in particular fourwheel drives is a must. To succeed in the newly created role, Pedders says you will bring enthusiasm and creativity, drawing on your strong experience in Product Management and Development. For more information on the role, go to www.pedders.com.au/news/position-available-trakryderbrand-manager
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AIRBAG CLASS ACTION Seven car manufacturers have been hit with consumer class action claims seeking damages for selling cars with lethal airbags Quinn Emanuel Urquhart and Sullivan (Quinn Emanuel) reports it has expanded its class actions to include a seventh car manufacturer who sold cars with deadly airbags to consumers. In October Quinn Emanuel filed class action proceedings against Volkswagen. This is the seventh class action. Actions have already been commenced against Toyota, Mazda, Honda, Subaru, BMW and Nissan. These proceedings are being heard concurrently in the Supreme Court of New South Wales. Quinn Emanuel says it is expecting to file against Ford and Audi shortly, covering an expected 2.5 million Australian drivers who are driving cars fitted with the defective airbags. The defective airbags have been linked to the deaths of at least 24 people worldwide, including one in Sydney last year, as well as injuring hundreds of others. “These airbags are ticking time bombs. Over time they degrade. As they degrade they become unsafe. On our case, these manufacturers knew these airbags were dangerous, but kept using them in their vehicles – putting profits before the safety of their customers,” Quinn Emanuel Partner, Damian Scattini, said. “Car manufacturers have known about this problem for years. These airbags need to be off the road.” Consumers are being urged to check if their vehicle is subject to the recall and to act immediately, if a replacement airbag is available.
Due to a global shortage of airbags however, many Australian drivers are only being offered a temporary fix, with a like for like replacement meaning that their airbag will have to be replaced again in the future. In many cases, the replacement airbags contain the same propellant used in the defective airbags, ammonium nitrate, which deteriorates over time. Consumers are still encouraged to obtain a temporary fix, as a newer defective airbag is preferable to an older defective airbag. “It’s about responsibility and accountability. Car manufacturers need to make good the harm they’ve done to their customers. No more. No less”, Damian said. If you are a consumer whose vehicle was, or is, subject to the Takata airbag recall, Quinn Emanuel says you may be entitled to participate in the class action proceedings and states you are not excluded from participating if you have acted to have your faulty airbag replaced. To register your interest, visit www.AirbagRecall.com.au
NEWS
TECH-SAVVY MILLENNIALS BOOK INDEPENDENT REPAIRERS OVER DEALER CAPPED PRICE SERVICING AutoGuru is helping independents tap into the younger market Thousands of tech-savvy Generation Z and Millennials are realising they can save money by booking an independent repairer rather than using dealer capped price servicing, says AutoGuru. Since launching its first media campaign targeting Millennials, AutoGuru reports it has seen a 42.7 percent spike in younger drivers booking scheduled servicing for late model vehicles typically under warranty and capped price servicing plans. “We are absolutely thrilled to see so many younger drivers choosing to service their cars with aftermarket repairers,” AutoGuru Chief Executive Officer, Eden Shirley, said. “These days 22.8 percent of our bookings are for MY 2014 or later and even more exciting, 29.6 percent of the logbook interval services booked in Q1 FY19 were for a 60,000km or lower which is significant.” Jaala, a millennial customer who booked her 20,000km logbook service for her 2017 Mazda CX-3 through AutoGuru, said the AutoGuru service was taking away the stress when it comes to booking a service. “When you buy your car, there is that general expectation that you have to book it for a service through the dealership, but that’s not the case at all,” Jaala said. “Being able to go onto an app or go onto the internet to just put in your details takes away the stress of having to call around for each mechanic or dealership just to get a quote.” Workshops could be forgiven for saying “what’s all the fuss about, it’s not that hard for younger people to find a reputable mechanic.” But if you don’t know much about cars, which the majority of Millennials don’t, it can be a daunting experience. What needs to be done and when? How much will it cost? What’s included? What’s a fair price to pay? How do I know if a mechanic is qualified? Do I have to go back to the dealer? Who do I call if something goes wrong? Rebecca Marsh from Varsity Lakes Mechanical has been a member of AutoGuru for six years and says that they are “definitely seeing newer cars come through the AutoGuru website… AutoGuru shows the people that they actually don’t have to go to the dealer, and it’s saving them so much money. Currently we have an AutoGuru booking in now: it’s a 2017 Ford Ranger and it’s in for its 15,000km service. We wouldn’t ordinarily get a car in that new.” When speaking of AutoGuru on a whole, Rebecca says she believes that “you just can’t not be on it! In the way of the world, everything is tech savvy
now and you’d be missing so many opportunities if you weren’t on it.” AutoGuru points towards recent ACA Research published by the AAAA made an important statement regarding young Australian customers, stating: “Generation Z and Millennials tend to be digital first customers… they turn to digital channels first to contact a brand, to seek support and advice, and to make a purchase.”
Jaala, AutoGuru customer
“AutoGuru is really important for us to tap into the younger market,” Michael Georgas, owner of Absolute Car Care – one of the largest shops on AutoGuru – said. “This market is on their devices all the time, they generally do a lot of their business, a lot of their research online. Having an online platform, and having that presence on AutoGuru really strengthens us and allows us to tap into that younger market.” AutoGuru says other Workshops that have been with its platform for less than 12 months have also noticed the trend. Cameron from Cams Car Care said that “AutoGuru has opened up a whole new customer base that were religiously going to dealerships and not thinking about the small garages that can actually look after them better,” while Jason from Jason Gallagher Mechanical Services said that AutoGuru’s online booking, “web platform and app is a very good idea, especially for younger people… it helps everyone get online and see what’s available, I think everyone’s pretty tech savvy these days.” “Millennials are the first generation who have grown up with the internet,” Eden said. “Thirty five percent of Australia’s workforce are Millennials and by 2025 they will represent over 75 percent according to a recent recruitment industry forecast. “With one in three Australian workers being Millennial or younger, aftermarket workshops can’t afford to sit on the fence when it comes to online.” Looking at the market today, the majority of independent mechanics have a basic website and social media presence. “Even the big brands don’t have the technology required to accurately quote logbook servicing and repairs online. We simply can’t take a ‘cookie cutter’ approach to online booking, especially when every manufacturer now has capped price servicing with full visibility of costs and bookings online,” Eden said. “One of the most common issues aftermarket
Rebecca Marsh, Varsity Lakes Mechanical
Michael Georgas, Absolute Car Care
workshops need to overcome is fear of price transparency. Price plays a key role in every purchasing decision we make whether we are online or offline and manufacturers have use price transparency on scheduled servicing as a marketing advantage. “Ask yourself why Capped Price Servicing has been so effective in boosting dealer retention rates. “It’s because the customer feels like they understand what they are getting and how much it will cost. Capped Price Servicing quashed that sense of uncertainty when getting your car serviced at the dealership which was very clever. “AutoGuru does a similar thing for Aftermarket Repairers. It provides consumers with a sense of certainty in knowing what they are getting and how much it will cost before they book. At scale, AutoGuru has the potential to claw back some of the lost market share gained by dealers since capped price servicing was introduced.” For more from AutoGuru, visit www.autoguru.com.au 15
NEWS
ACL PERFORMANCE BRENT HUTCHINSON TAKES THE WHEEL CONGRATULATES AT TERRAIN TAMER Terrain Tamer is excited to announce the KELLY RACING recent appointment of Brent Hutchinson as The bearing company has been a part of the Supercars team for its 10 years in the sport 2018 marks the 10th anniversary of Supercars team, Kelly Racing. Since its inception, the team has grown significantly, has faced numerous development challenges and today is one of the largest teams in the Supercars series with four cars on the grid.
The team commenced using Holden equipment and engines before switching to Nissan product in 2013. The move to Nissan necessitated an enormous amount of development and in particular, the development of a Nissan VK56 road car engine into a bespoke race engine. The magnitude of this exercise and the achievement of a competitive package cannot be underestimated, says ACL Bearings.
“ACL has a long and rich history in Motorsport and is very proud to have been closely associated with Kelly Racing through its first 10 years and we look forward to continuing our relationship well into the future,” ACL Bearing Company (Australia) General Manager, Chris Brooks, said. “Congratulations to Todd, Rick and the team at Kelly Racing on a wonderful achievement. We look forward to the next 10 years!” For more information on Kelly Racing, contact Nissan Motorsport, visit www.nissanmotorsport.com.au For more information on ACL RACE Series Performance Engine Bearings, visit www.aclperformance.com.au 16
its new General Manager
Terrain Tamer says Brent Hutchinson’s appointment signals a strong commitment to preserving the family-owned and operated heritage of the Australian 4WD spare parts company. Brent says he is humbled to take the wheel as General Manager with the full support of recently retired former General Manager, Jim Dean, who made his mark on all aspects of the company, and his father and company co-founder, Frank Hutchinson, a highly respected entrepreneur in the world of 4WD spare parts. “It is an honour to follow in the footsteps of two great mentors, Jim and Frank, as I embrace this new leadership role. They would often say ‘they dug the trenches’ and they’re absolutely right – they have always operated with great passion and integrity,” Brent said. “We are in the fortunate position to have members of our senior management team who are reasonably young, but all have over 20 years’ experience with the company – something that only occurs when you train and promote from within. We have all benefited immensely from many years of mentoring from the best brains in the business.” Frank was self-taught and initiated a partnership at the grand age of 24 with one of Australia’s original Bedford 4WD parts interpreters, Don Kyatt, which is a testament to the fact that the company has innovation at its core. “I’m proud to say that developing specialist 4WD spare parts, with a commitment to good oldfashioned customer service, is in my DNA too and I intend to honour their legacy at every turn,” Brent said. Apart from carefully honed spare parts knowledge, Brent comes to the role with a Bachelor of Commerce and an MBA. He has worked for 18 years in various roles across the company, including three years in manufacturing and warehousing, three years in sales, and most notably, the past 12 years as Marketing Manager. While closely overseeing the company’s marketing activities, Brent and his team orchestrated strong growth locally and abroad, while winning awards for innovation and marketing excellence along the way – not to mention the hearts of customers too. “Our Terrain Tamer TV series features over 100 episodes, which are filmed in some of the most remote parts of outback Australia. We’ve worked closely with much-loved members of the Terrain
Tamer family, most notably our Head Engineer Allan Gray, who has attracted millions of views online over the last 10 years,” Brent said. In recent years, Brent and the team have overseen extensive expansion of the company’s five international branches, growing a global distribution network to over 80 countries and earning Terrain Tamer a nod as finalists in The Victorian Export Awards. “We are entering an exciting chapter of growth, globally, and further expansion to countries that need to navigate tough terrain are most certainly on the horizon,” Brent said. “My primary goal is to ensure that our company, as it continues to spread its wings, remains a proud example of Australian values at home and abroad. In my view, this starts and finishes with creating strengthened 4WD spare parts, inspired by this rugged, wonderful country of ours.” Terrain Tamer reports its latest achievement is a unique and dynamic software system, designed to grow the education and Parts Interpreting capacity of its business partners. It features 3D imaging and meticulous detail about each part, carefully curated by experts, which is unprecedented in the industry. This technology is particularly beneficial for small business owners, often tested to provide answers and solutions for customers on demand. “With this facility, our customers are able to benefit from our growing knowledge base without needing to call or research further online. We’re always challenging ourselves to lead the customer experience,” Brent said. Next year marks the company’s 50-year anniversary, which Brent says is a perfect opportunity to pause and celebrate their collective impact within the industry. “I can’t give much away at this stage, but we’re working on some exciting projects to ensure our family of customers can celebrate with us. We’re no strangers to having fun – those who are familiar with our Terrain Tamer adventures know that – and next year is definitely a milestone worth marking,” Brent said. For more information on Terrain Tamer, please visit www.terraintamer.com
NEWS
REDARC ELECTRONICS ANNOUNCES STRATEGIC PARTNERSHIP WITH DEFA Redarc says the partnership furthers its dedication to providing innovative products of the highest quality Redarc Electronics says it is pleased to announce a new strategic partnership with DEFA, a Norwegian company who provide a range of products and services centred around charging, pre-heating and security of vehicles. The strategic partnership brings together two family-owned organisations which share similar values and synergies as well as comprehensive product portfolios centred around charging and power supply solutions for vehicles.
From Left: DEFA CEO Bård Klungseth, Managing Director of Redarc Anthony Kittel and DEFA owner Didrik Eidsvig
“Redarc and DEFA share common values including a focus on continuous improvement, perpetual innovation and most importantly a drive to deliver great products of the highest quality,” Redarc Managing Director, Anthony Kittel, said. “Global Organisations like Redarc and DEFA are constantly looking for opportunities to improve their product offering and customer-centric solutions. “In recent years we have seen an enhancement in technology in vehicles and the various systems and accessories linked to them. “At Redarc we see it as our responsibility to invest in technologies that set the standard and that ultimately benefit our customers.” “We feel that Redarc and DEFA have complementary product portfolios which have the potential to add value to our organisations through
From Left: DEFA owner Didrik Eidsvig, Managing Director of Redarc Anthony Kittel and DEFA CEO Bård Klungseth
collaboration, we look forward to building a strong, mutually beneficial relationship with DEFA.” In the coming months Redarc will be introducing a range of co-branded products by DEFA. “Our goal is to develop and manufacture products which set the standard in terms of quality, simplicity, efficiency and safety. We are pleased to be partnered with a like-minded and similar organisation like Redarc,” DEFA Group Chief Executive Officer, Bård Klungseth, said. To stay up to date, visit www.redarc.com.au
DAYCO AND BURSON AUTO PARTS CELEBRATE MILESTONE The companies are celebrating the 35th anniversary of their alliance this year Dayco, a leading global engine products and drive systems supplier for the automotive, industrial and aftermarket industries, is proud to celebrate the 35th Anniversary of the company’s alliance with Australia’s Burson Auto Parts (part of the Bapcor Group) in 2018. Marking this important milestone with a special event, Dayco organised a dinner at No 35, located on Level 35 of Melbourne’s superb Sofitel Hotel for a special celebration. Both Dayco and Burson Auto Parts have enjoyed outstanding growth since their association started in the early 1980s when Burson Auto Parts had just 11 stores located in Victoria. Three and a half decades later, Burson Auto Parts has become one of Dayco’s top ten global aftermarket customers, now with more than 175 stores located across Australia and branching out internationally with its first two stores in Thailand. During this timeframe, Dayco says it has continued to expand its vast aftermarket product range to meet the demands of local automotive repairers and the diversity of the Australian car parc. Thousands of new Dayco SKUs have been added in the areas of drive belts, engine thermal management components and performance components.
According to Dayco Vice President Aftermarket - Asia Pacific, Arnold Mouw, this outstanding business relationship was formed with a handshake 35 years ago and continues to this day. “The Dayco team really enjoys working with the many Burson Auto Parts stores and we look forward to continuing our success, particularly in the larger Bapcor Group,” Arnold said. “We are delighted to continue to play a part in Burson Auto Parts’ Australian and international success story and look forward to celebrating many more milestone business anniversaries together in the future.” Bapcor Limited CEO and Managing Director, Darryl Abotomey, highlights the two companies’ commitment to ensuring the broadest aftermarket application coverage as being integral to their long term mutual success. “Dayco has always understood the importance of supplying the broadest possible range of applications for each of its engine products to suit the Australian car parc,” Darryl said. “Being able to say ‘yes’ to a customer and to be able to fill that order quickly is of prime importance to us, while also ensuring that we are supplying high quality automotive products.
Celebrating 35 unbroken years of mutual success, (from left) Bapcor Limited CEO and Managing Director Darryl Abotomey and Dayco Vice President Aftermarket - Asia Pacific, Arnold Mouw celebrating this outstanding business milestone. “These are the key factors behind our highly successful 35 year association.” Dayco and Burson Auto Parts reports its 35th Anniversary celebration was a highly enjoyable event that combined fine dining with some of the most spectacular views of Melbourne, the birthplace of Burson Auto Parts and Dayco’s Australian head office. A specially produced plaque commemorating this milestone anniversary was presented to Darryl by Arnold at the celebration. For more on Dayco and Burson Auto Parts, visit www.dayco.com.au and www.burson.com.au 19
SPECIAL INVESTIGATION
ENFORCEABLE UNDERTAKINGS: BALANCING THE SCALES Four enforceable undertakings accepted by the ACCC have made big strides in balancing the scales back to the consumer as they make what is for many, an enormous purchase. In this article, AAA Magazine looks at what is happening and what it means for workshops and their customers As we all know, the Australian Competition and Consumer Commission has had its eye on the auto industry, and as a result of its recent market study, it has accepted enforceable undertakings from four of the big car manufacturers: Holden, Ford, Hyundai and Volkswagen. “These agreements were made after consumer complaints for two or three specific vehicle models which created consumer problems and encouraged the ACCC to look more closely at the warranty complaint processes for these companies,” AAAA Senior Manager Government Relations and Advocacy, Lesley Yates, explained. “The resulting investigations and directives of the ACCC mean that these car manufacturers are putting in place new processes when it comes to dealing with new cars that may have a consistent fault or ‘minor failure’. It also means big changes around how they communicate with consumers when it comes to informing them that they have a choice of repairer, their right to use non-original parts, and the fact that they continue to enjoy statutory consumer guarantees even after their manufacturer warranty has expired. “What is really important about these agreements is the continued statements the ACCC is making regarding what they expect of the manufacturers. This reinforcement by the ACCC and its ongoing attention to misinformation issues around warranties and other issues confronting auto industry consumers means that we are not doing it alone anymore. “The ACCC is stating over and over that consumers have these rights; they have made four of the majors sign agreements to that effect; and we expect this number to continue to grow.”
What is being covered? Unfortunately in the space available, to go into detail on each agreement in this article is just not possible. Instead here we will seek to cover off on the major issues and invite you to access and read each of the agreements in full for further information using the details provided at the end of this feature. “A huge development from the Volkswagen and Holden agreements are that they have undertaken 20
to establish a ‘60-day policy’, where they will offer refunds or replacements without the need for a consumer to demonstrate a major failure, if a defect prevents a vehicle from being driveable within the first 60 days after purchase. “In addition, for a number of the manufacturers, repeated minor repairs can constitute a major failure, which is exceptionally important.” So far Volkswagen and Holden are the only manufacturers to include a 60-day policy, however there is a wide range of other developments across all of the agreements which still mean big things for the rights of customers. “While each undertaking is slightly different, what is common across all of them is that consumers now have new rights which they haven’t enjoyed before,” Lesley explains. Comparisons of the early enforceable agreements with those made more recently show a definite trend of more and more issues being included. For instance, currently the Ford and Holden agreements are concerned primarily with how consumers navigate the process of seeking remedies for technical and manufacturing faults, and in particular, how complaints are reviewed and how long this takes. This is likely due to the fact that these agreements were developed in response to issues with particular vehicle models – the Holden Captiva and the Ford Focus.
The Hyundai and VW agreements meanwhile appear to have originated more from an analysis of their general practices – including around the level of ambiguity of when a warranty commences (for instance, some warranties were found to be commencing from the date the car was sold to the dealer, not the customer) and also misleading logbooks. In addition, the Hyundai and VW agreements contain two interesting inclusions which haven’t been seen in those of Holden or Ford. “Firstly is the inclusion around log books, which we are of course very happy about as the AAAA and the industry has long been fighting the good fight around misleading statements in manufacturer log books,” Lesley said. “The Volkswagen wording around this issue is particularly strong, stating: ‘The ACCC is also concerned that some logbooks (online or hard copy) provided by manufacturers with new cars may make false or misleading representations to consumers about the ability of consumers to choose
SPECIAL INVESTIGATION manufacturers have agreed to desist in using this tactic.”
What do we need to do? “Now that the ACCC has brokered these agreements to give consumers more rights, as an industry we need to make sure that we know what they are and that we tell our customers,” Lesley states. “We need to be telling our Hyundai and VW customers who have bought a new car that they can go on to the website and input their VIN to find out about any technical issues, and we need to be encouraging them in the face of any issues that they encounter – especially if they are in the first 60 days – to contact the manufacturer and ask questions about the consumer complaint process because all of these compulsory undertakings are about improving the consumer complaints system. who services their vehicles; the ability to have nonOriginal Equipment Manufacturer parts fitted to their vehicle; and the interaction of these facts on the Statutory Consumer Guarantees and Manufacturer’s Warranties.’ “What is also incredibly interesting about the commitments of Hyundai and Volkswagen is that their customers will be able to put their VIN into the manufacturer website and find any technical issues that apply to their vehicle – this is really important as it is not just recall information; this undertaking includes giving consumers access to information on any known technical issue. “Expected to be in action by November of this year, these statements are a huge development and great news for the car owner. Holden has also made promises to supply issues information when consumer’s contact them with their VIN. “Other key points include the fact that the car companies are agreeing to support dealers in their customer interface with better processes and better complaint handling procedures; and also
the introduction of a mystery shopper exercise which in particular I am looking forward to seeing in action – we often hear of customer complaints about what they are told at the point of sale, and it is time that these false and misleading claims about voiding manufacturer’s warranties were addressed. “Another welcome move is the fact that these agreements address the issue of ‘manufacturer’s discretion/goodwill’ – a practice where the manufacturer agrees to a remedy while stating it is a goodwill gesture rather than a consumer right. This is a nuance which often frightens consumers into taking cars to the dealer for a service when usually the local workshop would be their first choice. “While these consumers may have known that they will have their warranty repairs honoured, they have been worried about this elusive ‘goodwill’ issue and the fact that if it is a grey area, the claim may not be honoured. What is great news is that in these agreements, the
“Another thing we, and in particular workshops, need to be doing is constantly reviewing new log books to make sure that there are no representations being made that only dealers can service vehicles under warranty. If you do find such a log book, please take a copy, even a photo on your phone will do and send it to us at the AAAA and we will provide that directly to the ACCC. “At the end of the day, the ACCC has ensured these compulsory undertakings are in place, and they will be doing spot checks, but across the industry and particularly in workshops we have a vital role to play in keeping the manufacturers’ honest. “Get your customers checking for technical bulletins online, check their log books, and make sure they are informed of their rights and they are aware of these new developments – especially if they are having issues within a 60 day period of purchasing their new vehicle. “Also remind them that as customers of AAAA members, they have access to a legal hotline. These legally enforceable agreements carry heavy fines if they are broken, so advise your customers to not take no for an answer. “Together, we can make sure that these enforceable undertakings are met and our consumers are protected as intended.” To read the four enforceable undertakings, go to the ‘Public Registers’ tab of www.accc.gov.au and select the ‘s.87b undertakings register’ from the drop down menu. A search bar is available for you to locate the undertakings of interest. To review news articles from the ACCC on the accepting of these enforceable undertakings, please go to the ‘Media’ tab of www.accc.gov.au and select ‘media releases’ from the drop down menu. A search bar is available for you to locate the stories of interest. 21
COVER FEATURE
COOLDRIVE: 100 YEARS OF AUTOMOTIVE HERITAGE
Few privately-owned Australian companies can boast four generations of the one family in the same industry for a century … but CoolDrive can CoolDrive Auto Parts is today one of Australia’s largest suppliers of automotive air-conditioning, engine cooling, engine management, rotating electrical, accessories and workshop products to the automotive and related trades.
“I worked firstly with VW Australia as Service Manager, then as Service Manager for Kenworth in Preston, then with Regent Motors marketing Land Rovers, then on to being a Sales Engineer with Girling Brakes.
Foundations were laid 100 years ago in 1918, when current Chief Executive Officer John Blanchard’s grandfather, Jack Blanchard, commenced the journey for the Blanchard family into the automotive industry with the purchase of Mac’s Motors in Clifton Hill.
“This gave me broad experience right across the spectrum of the motor industry and has stood the family well since then.”
The garage was located opposite the Clifton Hill railway gates, and this was to play a major part in the future of the family as in 1956 the Country Roads Board (CRB) compulsorily acquired the family garage to construct a railway overpass. CEO John Blanchard’s father and Jack’s son W.J (John), known to everyone in the business today simply as Senior, was born in 1934 and commenced working for his father as an apprentice mechanic after leaving school when he was 14 years old. Jack always said his son John actually started working when he could walk, as the family home was next to the garage with a connecting door; and what better playground than a large garage actively repairing motor cars! What was originally Mac’s Motors had its name changed to ABC Motors when Jack’s business acumen saw him keen to become the first place a motorist would consider for their automotive needs, ensuring placement at the front of the phone book – a stroke of genius that secured its ongoing success. During the Second World War, Jack’s wife Sylvia also operated a private hire car service from the Clifton Hill garage and is thought to be one of the first registered female taxi drivers in Victoria. W.J left the family business when the garage was acquired by the CRB and struck out on his own. “After working in the family business with my father it was a tough call to suddenly be working for bosses outside,” W.J admits now. 22
In 1960 John Blanchard was born to W.J and wife Shirley and by 1973 the family found itself in Malaysia as W.J obtained a three year contract to work with Inchcape where he was Project Manager for the assembly services division in Shah Alam. During this period in Malaysia, W.J was involved with the fitting of air conditioners to imported cars. Such was the humid climate in Malaysia that the cars were being imported 50 at a time without any heating equipment and the instruction was to fit air conditioners in place of heaters; they were fitting perhaps 200 cars a day at the factory. After the three year contract expired, W.J and the family returned to Australia with the opportunity to sell the Unicla air-conditioning products with which he had been working in Malaysia.
Starting the business at home, with Shirley working from the kitchen table taking orders and W.J. doing deliveries from the garage which doubled as a storage unit, Melbourne Auto Air (as it was then known) quickly grew. In the years that followed, the Blanchard family dedicated themselves to the task and soon W.J. was joined at the helm by son John W, now CEO. In turn his son Tim, great-grandson of Jack Blanchard, came on board as well and is now the General Manager of Marketing. From its original focus on passenger car airconditioning equipment and expertise, the business that eventually came to be called CoolDrive quickly expanded into a variety of other automotive-related sectors; such as rotating electrical including alternators and starter motors, engine cooling, underbody and accessories. CoolDrive then expanded further into electrical accessories, with a focus on “life-styling” customers’ vehicles for their chosen activity, such as driving lights, towing accessories, dash cams, safety gear, 4WD kits and more.
COVER FEATURE 2016 saw the company initiate a new specialised area of growth when it significantly expanded its engine management parts and service offering, which was originally introduced in a small way in mid-2013. The love for all things automotive extended to motor racing which has always been a Blanchard family passion – ‘in the DNA’ as they say. W.J. is a long-time key figure in the historic racing movement, and son John raced Formula Ford and Touring Cars very successfully. His son Tim races too, originally in Formula Ford in which he claimed championship victory in 2007, and today at the highest level of the sport, Supercars, where the CoolDrive Commodore is run by Brad Jones Racing. In a lovely gesture, Tim honoured his father at the recent Retro Round at the Sandown 500, when the CoolDrive Commodore was represented in the distinctive colours John’s BMW wore in 1993, his only full season in Touring Cars. Wearing the yellow-and-red of that memorable year rather than the traditional blue-and-white CoolDrive colours, the re-livered Commodore was a proud moment for the father and son racers. “It’s pretty special to honour my Dad’s time in Touring Cars. The livery resonated with a lot of older fans which of course is what the Retro Round was all about. To have Dad come back from overseas early to see the car race was pretty cool,” Tim Blanchard said. John Blanchard was certainly moved by Tim’s tribute. “It brought back a lot of memories and I was really proud to see Tim honouring that time. I had no idea he was doing it, I was completely shocked when I received the mock-up, it was one of those ‘wow’ moments,” John said. Last year CoolDrive celebrated 40 years in operation, and then this year changed its name to CoolDrive Auto Parts to better reflect its area of speciality and in recognition of its longstanding focus. The Blanchard name is now one of the bestknown in the automotive industry. CEO John Blanchard recognises the importance of directing significant investment into developing its brand, its staff and its product offering, to provide customers with a comprehensive range of products complemented by expert advice from CoolDrive’s experienced team of professionals. Today, CoolDrive Auto Parts distributes over 70,000 parts annually from all major automotive parts and accessory brands, including its own Jayair, Jayrad, Jaylec, HULK 4x4, Aunger and AFI labels; and it can trace all of this back to roots in a humble Clifton Hill garage 100 years ago. For more information, visit www.cooldrive.com.au 23
PRODUCT R&D
ARB 4X4 ACCESSORIES CONTINUES TO UP THE ANTE From Towbars to Suspension, ARB has you covered ARB 4x4 Accessories is Australia’s largest 4x4 accessories manufacturer and is continually increasing its offering to meet the shifting needs of the 4WD market. To ensure its products consistently meet expectations, ARB explains it invests substantial capital into research and design each year. Just two of ARB’s recently released products are the ARB Summit Rear Step Towbar and its Old Man Emu Suspension.
ARB SUMMIT REAR STEP TOWBAR For consumers buying a modern ute, a heavyduty towbar becomes one of the most essential accessories to complement these vehicles’ impressive tow-capacity figures. ARB 4x4 Accessories says it is continuing to increase its offering for ute buyers with a range of Rear Step Towbars. An ARB Summit Rear Step Towbar (RSTB) offers not only a more functional platform for towing purposes, but a built-in protection system to guard the rear of the vehicle.
Improved functionality While meeting all the expectations of a standard towbar, with up to 3500kg towing capacity, the ARB Summit RSTB range is designed with a longer step finished with a ribbed aluminium plate for optimum access and grip along the rear of the tub. Surrounding the tow hitch is a dedicated area for
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mounting all the necessary wiring connections such as trailer lights, electric brake cables and/or an Anderson plug. For Summit (not Raw) owners, the inclusion of a hinged cover reduces exposure to the elements while maintaining the sleek appearance. Another popular fitting for this sheltered section is an air compressor outlet; plumbed back to an on-board compressor. Having an air compressor fitting at the back of your ute is highly convenient for pumping the tyres of your ute, caravan, boat or tool trailer as well as blowing out dust, sand and so on with a blower attachment.
The towbar that protects From the outset, the design of ARB’s Summit RSTB range offers improved clearance and departure angles at the rear of the vehicle with the towbar and hitch positioned higher in the step. Additionally, the rear step is built around a large diameter (60.3mm) steel tube structure, which offers 180 degrees of rear protection to the tub of the ute. The rear protection tubing wraps neatly in line with each individual tub design and offers impact protection against bumps and scratches often collected off road. The rear bar also includes tabs rated for use with an off road long-travel jack to ensure you can raise the vehicle off road when needed.
Summit or Summit Raw? ARB’s current range of Rear Step Towbars includes its Summit RSTB, which is available across a wide range of popular vehicles, current and past. The Summit RSTB was ARB’s second generation of rear steps and offers almost seamless design integration and improved stone chip protection to the rear of the vehicle with colour matched and easily replaceable rear quarter panel wings. More recently, the Summit Raw RSTB has been released for Ford Ranger, Toyota HiLux and Mazda BT-50. The Summit Raw is a stripped back version of the original Summit; while it loses the colour coded wings and hinged fittings cover, the exposed tube is designed to offer a more rugged and exposed style while maintaining all functional and protection aspects.
PRODUCT R&D
An investment in form and function
When customers enter an ARB store, they are presented with a range of accessories, almost all of which are something which wasn’t available on the vehicle as standard. Towbars, bull bars, driving lights, roof racks, drawers, lockers; these are all additional items to create a more robust, safe and convenient 4WDing experience.
however, suggests removing a perfectly good, new part of a vehicle and replacing it. Is it really necessary? In most cases, ARB says, the answer is simple: yes! Vehicle manufacturers tune their suspension for the intended purpose of the vehicle as it was sold. As customers start adding touring, towing or accessory weight, the limitations of the standard suspension can quickly be found and handling, comfort and safety is quickly jeopardised. 4x4 suspension packages are designed to suit a variable range of vehicle uses, from off-road 4WDing to on-vehicle load carrying and towing. It all starts with spring selection; as the springs are matched to suit the constant load carrying of the vehicle (including tow-ball weight when towing).
The concept of updating a vehicle’s suspension
A range of options
ARB says when it comes to kitting out a ute for towing, it is worth considering the advantages of stepping up into an ARB Summit or Summit Raw Rear Step Tow Bar; stating that coupled with an on-board compressor and an Old Man Emu suspension kit, “you’ll have the ultimate towing companion.”
ARB’S OLD MAN EMU SUSPENSION
Tying all this together are a range of additional components including steering dampers, caster bushes, greasable shackles and more to ensure owners maintain a completely integrated package.
Not all suspension packages are the same ARB says Old Man Emu suspension packages offer more than just a lift kit, heavier springs and a longer travel shock. As 4x4 specialists, Old Man Emu only manufactures suspension for 4x4 vehicles. Shock absorbers are carefully engineered and valved to suit not only each model independently, but also to work in unison with ARB’s range of 4x4 accessories. For more information, visit www.arb.com.au
Old Man Emu Suspension, designed for 4WDing by ARB, offers a range of spring options for most current and previous model 4WDs to accommodate the regional commuter and their steel bull bar through to the fully loaded tourer requiring a GVM upgrade to carrier heavier loads than standard. Once the correct spring has been selected, a properly valved shock absorber is required to manage the springs’ energy. A choice of shock absorbers is available which can both be matched to the spring selected and to the owner’s personal preference. Old Man Emu currently offers two design variants in its shocks; the proven twin-tube Nitrocharger Sport is a dependable and cost efficient solution, while the newer internal by-pass shock with remote reservoir (BP-51) is a class leading shock absorber offering unmatched performance and adjustability for ultimate ride control.
Australian Automotive Aftermarket Magazine Publisher, Cameron McLachlan, takes a look at the products driving the automotive aftermarket. cameron@aaaa.com.au 25
PRODUCTS
GATES RELEASES HEAVY-DUTY WATER PUMP RANGE Gates Australia’s new FleetRunner HeavyDuty Water Pump Range covers a broad range of heavy commercial vehicles Gates Australia says it is proud to announce the launch of a new range of heavy-duty FleetRunner water pumps for popular heavy commercial vehicle applications. Gates says its heavy-duty water pumps cover a broad range of commercial vehicles, including popular engine variants such as Cummins, Caterpillar and Detroit. Gates FleetRunner heavy-duty water pumps are constructed with premium materials, computertooled, and fitted with a precisely balanced impeller to ensure OE fit and function. Each pump undergoes a 100 percent functional test of seals and bearings, and a 100 percent leakage test for both the casting and assembled water pump.
Gates heavy-duty water pumps are manufactured to ISO/TS 16949 standards and all pumps are warrantied for 250,000kms / 5,400 hours (whichever occurs first) for total peace-ofmind knowing Gates water pumps are made to perform in heavy-duty fleet applications. All surfaces have been machined to ensure exact fit and sealing. Additionally each box contains all O-rings and gaskets required to complete the job first time, every-time, says Gates. Gates warns that inadequate flushing can ruin a newly installed water pump. Before installing a new water pump, perform a complete cooling system flush using Gates Power Clean flush tool which ‘water hammers’ accumulated sludge and scale deposits (Part no. 91002 and HD Cone adaptor 91002-9). To find out more visit www.gatesaustralia.com.au/ hd-water-pumps or alternatively contact Gates Australia on 03 9797 9688 or at southpacsales@gates.com 28
STATE OF THE ART AUTOLAND DIAGNOSTIC TOOLS From Burson Equipment Automotive workshop equipment specialists, Burson Equipment, says it offers the trade a range of state of the art Autoland diagnostic scan tools to keep your vehicle servicing and repair data capabilities up to date, with particular emphasis on the latest European makes and models. Burson Equipment has three premium quality Autoland products in their range, the ISCAN Scan Tool, the VEDIS -3 Scan Tool and the PS-M1 Vehicle Power Stabiliser. The Autoland VEDIS-3 Deluxe diagnostic system from Burson Equipment is a high level scan tool that supports hundreds of vehicles from over 40 vehicle manufacturers. With its user friendly interface via the Android operating system, the Vedis3-Deluxe is quick and easy to use and a two year update plan is included with every unit. Features and functions include: • Eight inch IPS LCD Touch screen with fivepoint touch • Android operating system • Comprehensive coverage for over 40 vehicle makes from Europe, USA and Asia • Wireless connectivity for program updates and printing • User friendly interface • Monthly wireless updates • Customisable unit conversion • J2534 pass-through capability • Fault code repair guide • Two year update plan is included with every new unit • Read and clear fault codes • Data stream (live data) • Component activation • ECU adaptation • ECU coding • Service resets • Special functions State of the art hardware design along with in-depth off line programming and a myriad of diagnostic functions are the advantages of the Autoland ISCAN 3 Deluxe scan tool from Burson Equipment. The features of the ISCAN 3 Deluxe scan tool include: • 10.1 inch IPS high resolution touch screen • Wireless internet connection for software updates • Wireless printing capability • Built-in remote control and support availability • External memory storage compatibility and User Friendly Interface
• Graphical Menus • Data comparison for analysis • Oscillogram presentation for easy problem identification • Instant search for online database from fault code page Burson Equipment also offers the Autoland PS-M1 Vehicle Power Stabiliser Tool to regulate battery voltage during vehicle diagnosis and ECU programming. It says the major features of this premium quality tool include: • Easy operation • No setup required • Automatically regulates voltage output • “Warning Mode” avoids over-current and ensures vehicle battery life • Safe vehicle ECU programming and diagnosis which protects the computers in the vehicle during programming while maintaining proper current and voltage while diagnosing and/or performing procedures such as calibration Specifications include a fixed output voltage of 14 volts and a maximum output current of 70 Amps. Burson Equipment says it also provides the trade with a major additional incentive for the updating of your workshop capabilities with any of these outstanding Autoland diagnostic tools. Automotive repairers and service centres are able to trade back their older Autoland Scan Tools to Burson Equipment for any of these newer models to receive discounted pricing. Burson Equipment says this incentive, combined with access to Burson Equipment Finance if required, ensures it is both easy and cost effective to stay up to date with vehicle servicing data and the latest automotive diagnostic technology. For more information, call 1300 BURSON (287 766).
PRODUCTS
RCT EXTREME Repco launches new heavy duty RCT brake pad Repco has developed an all new brake pad range designed to offer longer life and better brake feel for towing applications, or light vehicles operating under heavy loads. The new RCT Extreme pads (REX) have a semimetallic formulation, which offers longer pad life and consistent performance on vehicles carrying heavy loads, with improved pedal feel. Like the original RCT pad, it utilises the Radial Chamfer Technology (exclusive to Repco) used to shape the leading and trailing edges of the brake pad to a smooth curve. This provides maximum pad contact with the disc rotor and help ensures an even distribution of brake pressure. Semi-metallic pads maintain their performance at higher operating temperatures than other compounds, giving customer’s confidence that they will continue to perform on both inner city driving and under heavy load on the open road, when towing, or in 4X4 conditions. “To ensure we continue on the high standards of performance we have set with RCT, RCT Extreme has undergone vigorous testing in real life applications to make sure they are suitable for Australia’s varied conditions and applications,” GPC Asia Pacific Category Manager, Australia and New Zealand, Josh Strang, said.
“A lot of on car testing has been undertaken both here, in New Zealand and even on our suppliers own 8.6km ‘in house’ test track – the same track used in the extensive development of its predecessor RCT.” Other features carried over from the regular RCT pads include the five-layer ‘NBR Silent Guard Shims’ to further dampen noise, vibration and harshness (NVH). These are two nitrile-butadiene rubber shims sandwiched either side of a high grade European steel plate bonded by a special heat resistant adhesive and finally the shim finished off with a premium gloss protective laminate all to ensure reduced NVH. The pads also feature an orange ‘stop-ready stripe’. This is a bedding-in compound that helps condition the pads and rotor on first contact. It offers performance straight out of the box and eliminates the need and risk of bedding in new brakes. Repco says this product only adds to Repco’s strengthening arsenal of brake friction products, particularly under the RCT banner which Repco launched late 2016, with the original RCT pad being a premium ceramic formulation pad offering superior braking performance straight out of the box.
Features now included in RCT Extreme include radial chamfer technology, stop ready swipe, premium NBR laminated shim to reduce NVH and of Repco’s ceramic formulation which Repco says delivers performance “second to none and brake dust to match.” With a range covering 95 percent of the Australian car parc across more than 400 part numbers, Repco says RCT is the “go to” for workshops wanting the performance and reliability that Repco is known to deliver across all of its automotive product programs. The new RCT Extreme pads covers most common light commercial vans, utes/light trucks, SUVs and 4X4s found on the road today. For more information, contact the trade staff at your local Repco nationwide.
PROJECTA GROWS ‘INTELLI-CHARGE’ RANGE New lithium DC/Solar battery charger introduced Projecta says the growing popularity and affordability of Lithium Iron Phosphate (LiFePO4) batteries has lead it to increase its range of ‘Intelli-Charge’ DC/Solar Battery Chargers with the 9-32V, five-stage IDC25L model. The versatile IDC25L is said to be ideal for permanent fitment to caravan and camper trailers that are equipped with lithium batteries (capacities from 50 to 150AH), but it can just as easily be fitted to vehicle engine bays, allowing charging of a four wheel drive or commercial vehicle’s secondary lithium battery. The IDC25L has two operating modes: ‘Lithium’ and ‘Power Supply’. In Lithium mode, the IDC25L ensures Lithium batteries are charged to full capacity every time safely and reliably by providing a five-stage charging process that begins with a ‘soft charge’ so that the batteries are not damaged after a deep discharge. A key feature with this unit is its ability to charge simultaneously from both solar and alternator (both conventional and ‘smart’) inputs without
the need to manually switch from one power source to the other. When it’s not charging, the IDC25L’s has a ‘Power Supply’ mode, which is useful for customers who want a constant voltage with 25A current-limited power source, to power certain appliances. Featuring solid yet compact construction, the IDC25L is sealed to IP67 and is dust, splash and shock proof as well as being suitable for use in extreme temperature ranges of -10° to 80°C. To provide operators with reliable long-term performance, the IDC25L is equipped with an over temperature protection function, which sees the charger automatically adjust its output based on battery temperature (minimum charge is applied if the battery temperature is 45° C or higher). Other safeguards include over and under voltage protection, which shuts down the charger if voltage problems are detected and spark-free protection which prevents the charging process from beginning unless the load is securely connected.
Projecta says these features prevent accidental damage to batteries and when combined with the unit’s in-built reverse connection protection, provides an extremely safe and robust product well suited to the rigours of long distance touring and off road applications. The unit features an easy-to-read interface with LED lights that illustrates to the user the various stages of operation: ‘Charging’, ‘Solar’ or Alternator’. A second set of LEDs also shows if the device is operating as a ‘Power Supply’ or in ‘Lithium’ and the user can toggle between functions via a simple ‘Mode’ button. For more information, visit www.projecta.com.au 31
PRODUCTS
REDARC LAUNCHES 50AMP IN-VEHICLE BATTERY CHARGER Redarc says the new BCDC1250D is a bigger and more powerful 12-volt dual input 50amp In-vehicle battery charger A red line running down its back tells you there’s something different about this dual battery charger, says Redarc. A 50-amp charging output makes it the most powerful in Redarc’s BCDC range. It has been designed to charge all major lead-acid batteries and also includes a lithium (LiFeP04) charging profile. The BCDC1250D has been developed to provide a higher current output and features an additional charging stage known as Soft Start which has been engineered so that it can handle more demanding applications. A key feature of the BCDC1250D is separate vehicle DC and solar inputs which ultimately simplifies the installation process. The unit will charge from both solar and the alternator simultaneously and with inbuilt Green Power Priority the BCDC automatically selects the solar charge first, taking the load off the vehicle’s alternator. The 50-amp charger is compatible with both
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standard and variable voltage/smart alternators and can be used in both 12 and 24-volt vehicle systems. The BCDC1250D is the third variant of the awardwinning Smart-Start dual input range, joining the BCDC1225D and BCDC1240D. “The dual input BCDCs have proven to be popular with the end users and the feedback we have received has been overwhelmingly positive. The addition of a 50amp model will allow the consumer to charge higher capacity batteries or multiple battery banks,” Redarc Managing Director, Anthony Kittel, said. Anthony added that it had been designed, manufactured and tested in Australia for our diverse and unique conditions. “When developing the BCDC dual range we wanted a robust but versatile unit which could withstand anything the unpredictable nature of Australia’s environment can throw at it. As a result, it has been engineered to handle our unique environments,” Anthony said.
“The 1250D has been tested in the extreme heat of the outback and can operate up to 80°C allowing a flexible install, whether mounted in an engine bay to inside a caravan or camper trailer.” Redarc says that like all of its products, the BCDC1250D comes with nation-wide backup which includes a two-year hassle free warranty, technical support and after-sales service to answer any questions which may arise. Redarc also recommends the use of its online dual battery selector tool which has been designed to help you work out the ideal dual battery setup tailored to your needs. To find out more visit the Redarc website www.redarc.com.au/bcdc50
PRODUCTS
DRIVEPRO The latest innovation in vehicle diagnostics drives into Australia Autologic Diagnostics says DrivePRO is the latest innovation designed to enhance vehicle diagnostics and enable complex repairs for the independent workshop. Developed by Autologic Diagnostics, DrivePRO provides customers with a multi-function diagnostics platform that combines Autologic’s diagnostic software with expert technical support from their vehicle manufacturer trained Master Technicians. “DrivePRO delivers everything a technician needs all within one device,” Autologic Chief Technology Officer, Andrew Betteley, said. Andrew says he is excited to be releasing a solution which brings together valuable functionality for the technician. “Building on Autologic’s experience of integrating vehicle diagnostics with live master technician and software support, we now bring a much
broader range of manufacturer diagnostics together with Remote Assist Programming, enabling our technicians to remotely program new ECUs with the manufacturers’ own software – all on the same device,” Andrew said. Autologic says its customers can expect to experience expert guidance and symptom-driven advice all from a simple push of a button. It explains the intuitive DrivePRO platform allows AutologicLive Master Techs to support customers in real time, as well as enabling direct communications with software engineers capable of providing customers with real-time software updates. DrivePRO also boasts flash programming and coding functionality, which allows users to code and program new parts directly via the onboard Autologic diagnostic software. Other unique features include; Windows10
platform with dual-core Intel processor, integrated SAE J2534 built with CarDAQ technology, intuitive touch screen controls, built-in Wi-Fi and Bluetooth, ruggedised ergonomic hand grips, impact bumpers, built-in stylus, and kickstand for ease of use. As a bonus, a subscription to Diagnostic Network will be provided to all DrivePRO customers; a worldwide technical community for likeminded technicians to discuss and engage on a multitude of diagnostic and vehicle repair topics. Product demonstrations are available on request. For more information, call 03 8561 7600, email sales-aus@autologic.com or visit www.autologic.com
PRECIOUS METAL SPARK PLUGS NGK says its spark plugs deliver superior ignitability with lower emissions As emission regulations become increasingly stringent, the pressure on vehicle manufacturers to reduce emissions and improve efficiency has risen significantly. NGK says it is the World’s Largest Original Equipment Manufacturer and OE Supplier of Spark Plugs and as such is continually growing its range of precious metal spark plugs. NGK states its precious metal spark plugs deliver superior ignitability, when compared against conventional spark plugs, and are designed to meet and surpass the modern requirements of vehicle manufacturers. “We have developed a series of innovative techniques that allow us to include precious metals such as Iridium and Platinum in our spark plug manufacturing process,” NGK Spark Plugs Australia Senior Product Manager, James Filshie, said. While a number of spark plug manufacturers produce a precious metal range, NGK says it is driving this technology further to improve performance, longevity and to lower emissions. Precious metals such as the ones described by James have much higher melting points over traditional metals such as nickel. “Incorporating precious metals into our spark plug range allows centre electrode diameters to reduce from 2.5mm using nickel, to 0.6mm using iridium or 0.8mm using platinum, which
reduces the quenching effect and improves ignitability” James said. Quenching occurs when heat energy is lost from the hot flame kernel to the cooler electrodes, as the flame attempts to expand and combust the air/fuel mixture. Reducing the centre electrode diameter decreases this effect. The results are impressive and installing precious metal spark plugs delivers improved acceleration, smoother idling, and improved fuel consumption. “In addition to using Iridium and Platinum in our precious metal range, we also manufacture with high-grade alumina silicate ceramic,” James said. “This creates a stronger insulator, reducing dielectric punch-through, which is caused by the spark exiting through side of ceramic. “To complement this, our cores are manufactured using 98 percent pure copper to increase heat dissipation for reliable starts and to prevent the spark plug overheating.” To ensure quick, easy and precise fitment each and every time, all NGK spark plugs feature coldrolled threads that prevent cross-threading and damage to cylinder heads and trivalent metal plating that negates the use of anti-seize during installation. NGK explains it has an extensive range of spark plugs to meet each OE manufacturer’s requirements. “It is important to remember that even though
many plugs with similar part numbers may look the same, each part number has its own characteristics, with some changes not physically visible,” James said. “These differences are imperative to the operation of the engine and straying from the recommended plug can result in some loss of performance or even severe engine damage.” For peace of mind, always ensure you use a plug recommended to meet the OE specification. This will avoid any damage and ensure peak performance of your vehicle. For technical enquiries, call NGK on 1300 55 40 59 or visit www.ngk.com.au to review the precious metal spark plug range. 35
PRODUCTS
PAT OXYGEN SENSOR RANGE EXPANDS More than 800 direct fit oxygen sensors cover in excess of 14 million vehicle applications Premier Auto Trade has announced a significant expansion to its range of Oxygen and Air Fuel Ratio Sensors available for the aftermarket. The PAT range now includes over 800 Direct Fit Oxygen Sensors for petrol, LPG and diesel vehicles with a spread across Japanese, Korean, USA and European manufacturers. This covers more than 14 million vehicle applications in Australia and New Zealand, which PAT says makes it the largest range in the Australian Aftermarket. As a newly appointed NTK distributor, the world’s largest manufacturer of oxygen sensors, Premier Auto Trade’s Premium Range suppliers now include NTK, Walker Products, Bosch and Denso. Premier Auto Trade’s Premium Range includes premium brands and original equipment products from the world’s leading manufacturers.
The Premier Auto Trade range offers different types of oxygen sensors, including Titania Oxygen Sensors which vary in resistance based on the amount of oxygen in the exhaust gas and Zirconia Oxygen Sensors which produce a voltage which varies based on the amount of oxygen in the exhaust gas. PAT says it is critical to note that due to their different properties, Zirconia and Titania sensors should not be interchanged under any circumstance. In Air Fuel Ratio Sensors, exhaust gas enters the air/fuel ratio sensors measuring cell through porous diffusion channels. In the cell the oxygen density is measured by means of electrodes and compared with that of stoichiometric. Direct Fit Oxygen Sensors offer significant benefits over universal fit, ensuring correct
wire configuration and reducing the chance of incorrect connections. Many later five wire Oxygen Sensors can be model specific with calibrating electrical components integrated in the sensor harness connector and cannot be altered. It also ensures less chance of an incorrect heater resistance being fitted to the vehicle, which is very important on later models. Premier Auto Trade distributes products throughout Australia via a network of specialised resellers and leading automotive groups. For more information visit www.premierautotrade.com.au
GET CLEAN WITH BIO-CIRCLE HP Pressure washers are great for cleaning particularly dirty automotive parts The high pressure blasts away dirt and grease quickly and easily, but they are messy. Where do you do it, in your driveway? Maybe you have a triple-interceptor system or a dedicated washing booth; but it still makes a mess as the water, detergent, grease and dirt goes everywhere. Bio-Circle says its Bio-Circle HP solves the problem. Using a high-pressure pump (up to 60 Bar), it is said to easily clean the worst any automotive workshop can throw at it while keeping everything contained within its large enclosed cabinet.
The hand-held gun can be directed exactly where it needs to go, including inside manifolds, wheel bearings or other difficult shapes. The grease and dirt are washed into the tank below, leaving your workspace clean and tidy. The large viewing window and bright internal light make it easy to see what you are doing. There is even a wiper to clean the glass. The slide-away step positions the user at a comfortable working height. And if you don’t need the high pressure to clean a part, the lowpressure flow-through brush can be used without closing the hood – just like a regular parts washer. The Bio-Circle HP is designed to use Bio-Circle’s advanced bio-remedial cleaning fluids. Natural micro-organisms in the liquid degrade the oil and grease contaminants to water and CO2, so frequent changes of the cleaning bath are unnecessary. Bio-Circle says its new L Star liquid has powerful ingredients that will also clean burnt-on carbon, so it’s ideal for dirty diesel engine parts.
Key Features: • Durable: all-stainless steel construction and mechanical components that are easily accessible for servicing give the Bio-Circle HP a long and trouble-free service life. • Fast: the high pressure and powerful cleaners make parts cleaning fast and easy, and the high pressure gun gets into hard-to-reach places for a thorough clean 36
• Convenient: the fully enclosed cabinet means cleaning is contained and mess-free • Safe: Bio-Circle L Star is pH-neutral, safe for hands and all materials • Effective: no residue is left on parts after cleaning, just dry and the job’s done • Green: bio-remediation removes oil and grease contaminants from the cleaning bath, extending its useful life and greatly reducing the volume of liquid disposal. Bio-Circle Surface Technology GmbH says it is a world leader in sustainable surface cleaning technologies. “For us, sustainability means assuming responsibility, for our entrepreneurial and social actions as well as for all environmental concerns,” Bio-Circle Surface Technology’s Ulrich Berens, said. For more information call 03 9029 3469, email sales@bio-circle.com.au or visit www.bio-circle.com.au
PRODUCTS
WORKSHOP TOUGH Rechargeable Inspection Lamps LED Autolamps says it is excited to release its new range of heavy-duty rechargeable inspection lamps. There have been two different versions made available in the series. Firstly is the small and compact HH190 which LED Autolamps says is perfect for general workshop inspection lighting. By offering a super strong rear magnet and magnetic base including a 180-degree seven position adjustable body, the HH190 is handy for difficult dark work environments. They also have a hidden away swivel/pivot hook for hanging the light if necessary. Secondly is the longer HH340 wand style lamp. This also offers a super strong magnetic base with a 120-degree five position adjustable head that is thin enough to reach into tight spaces where the others can’t. The flexibility built into these new lamps ensures your hands are on the task with the light exactly where you need it.
Workshop environments can test the integrity of any product but LED Autolamps says its inspection lamps have been manufactured tough. A Polycarbonate lens sits atop the main light and impact resistant ABS is used for the housing and base, making them water, oil and chemical resistant. The HH340 handle also boasts a rubber wrapped non-slip grip for extra security when reaching for those hard to get at places. LED Autolamps says the high-powered main lights feature the latest in COB (Chip on Board) LED technology. High powered SMD LEDs are used for the convenient inbuilt top light, converting the inspection lamp into a torch all with a push of a button. Highly efficient, COB LED clusters deliver a clean white light of 6500K with a CRI of 80 which is important for colour definition when inspecting vehicle wiring and other mechanical componentry. LED Autolamps says the compact HH190 has an impressive 350 lumen main flood light and 80 lumens for the top torch light. The HH340 wand with dual high/low function reportedly outputs an incredible 600 lumen for high, with 300 Lumen for low and finishes with 120 lumens for the top torch. Charging is quick and effective with only 3 to 3.5 hours required to charge from empty by using encased 3.7 Volt 2200maH Li-on Batteries which ensure a long reliable charge of up to six to eight hours for main lights and seven to eight hours for torch lights depending on which model.
Both come standard with a micro USB to wall charger and the HH190-1 also includes a recharging docking station perfect for storage/ charging convenience. LED Autolamps says you can rest assured that these lamps are up to the task and will serve you all day. LED Autolamps states the quality of build, light output and flexibility in design not only makes the lamps the optimal workshop companion but they are also ideal for break down or recovery, agricultural, outdoor, marine/boating or off road 4x4 adventure. Energy saving and manufactured to RoHs with no hazardous materials, the HH190 and HH340 are supplied in a secure retail hang blister pack and the HH190-1 with docking station is neatly packaged in hang and stand for merchandiser base or counter display. They are supported by an LED Autolamps twoyear peace of mind warranty and are available to order now. For further information, visit www.ledautolamps.com for your local distributor or call LED Autolamps on 03 9466 7075.
XTREME CLUTCH INTRODUCES CORVETTE C7 UPGRADES This range of kits has been developed to cater for both high horsepower street vehicles and motorsport applications Xtreme Clutch has recently finalised testing on a new performance upgrade range for the C7 Corvette with both the 6.2L naturally aspirated and supercharged V8 engine configurations.
purpose-built Corvette with the installation taking place at the Research and Development facility at Australian Clutch Services (parent company of Xtreme Clutch).
The kits have been developed primarily to suit the US market but have also been developed to suit the niche market for these vehicles in Australia.
“Our new range of Corvette upgrades are expected to be very popular in the United States and we also expect to see some sales for tuned cars that have been bought out to Australia,” Xtreme Clutch Mechanical Engineer, Stewart Furze, said.
Xtreme Clutch is offering a 230mm twin plate organic and twin plate ceramic upgrade as well as a 270mm twin plate organic. This range of kits has been developed to cater for both high horsepower street vehicles as well as motorsport applications. The range has recently been finalised after testing in tarmac rally competitor, Craig Haysman’s
“Removing and installing a performance clutch for these vehicles can be quite involved so it was great to have one at our research and development facility so we could pull this apart and see how we could optimise the clutch setup for improved performance but also how we could make the installation process as simple as possible.”
Xtreme Clutch has recently expanded its range of American based vehicles after the launch of the US based sister brand, XClutch, at the SEMA Show. This includes the addition of a Ford Mustang performance upgrade range, Dodge Viper 8.4L street and motorsport upgrades as well as a range of upgrades for the Hyundai Veloster N. For more information on the Xtreme Clutch range of performance upgrades, please call 1800 CLUTCH or email sales@xtremeclutch.com.au 39
PRODUCTS
JAMEC PEM AUTO1000 INFLATOR If you’re in the tyre business, you’ll be relying on high quality inflation equipment Jamec Pem says it has been the name behind professional tyre inflation for more than 80 years. There are many inflators in the Jamec Pem range suitable for a variety of work environments, including popular, robust digital wall mounted units; hand held units; as well as flexible, kinkproof air reel hoses and a full accompaniment of couplings to fit out your work shop air needs. The Jamec Pem AUT01000 is designed in Australia and sold around the world, with all the features of a wall mounted inflator in what Jamec Pem says is a truly portable handheld unit. It says this unit is perfect for workshops, mobile mechanics and truck service centres, featuring: • An accurate multi-scale gauge
• • • •
An easy to read, large LCD display Two programmable pre-set pressure buttons Auto start/auto off function A built-in Lithium-ion battery allowing for up to 15 hours continuous use
“The Auto1000 has a built-in overpressure setting which will over inflate the tyre to seat the bead,” Jamec Pem Air and Gas Industrial Manager, Gerard Bates, said. “Once reaching the overpressure setting, it will automatically deflate to the pre-set tyre pressure and audibly alert you when completed. This can save you loads of valuable time, especially when seating much larger tyres. “It is built tough to withstand any workshop environment. The precision engineered case features an impact absorbing bumper, is shock resistant and has an IP44 waterproof rating. “And like all Jamec Pem products, the AUTO1000 is manufactured to the highest quality, with each gauge calibrated and certified.”
If you need all the features of a wall mounted inflator in a truly portable handheld unit, Jamec Pem says you should look no further than the Jamec Pem AUTO1000. Jamec Pem is available through Repco, Burson Auto Parts and selected specialists and is distributed by Companion Brands. For more information and stockists, please call 1300 657 022 or visit www.jamecpem.com.au
LED HEADLIGHT UPGRADE KITS LED Autolamps release 5000 Lumen range of LED headlight upgrade kits LED Autolamps has just released a new 5000 Lumen high powered range of LED Headlight upgrade kits, which it says has twice as much power as the 4000 range. It says these lamps offer a superior brightness with exceptionally clean white light that is up to 80 percent more energy efficient than OEM original halogen style globes. The 5000lm LED upgrade kits each contain two LED globes with H1, H3, H4, H7, H8, H9 and H11. The HB3 and HB4 socket types are also available. LED Autolamps says they are all easily installed with the appropriate Plug Connector and each lamp also features state of the art LED circuitry and a super heavy-duty build; making them perfect for converting your older halogen style to a more improved higher-powered LED technology. In addition, they also have a complete range of CANBUS modules available which LED Autolamps says will ensure a seamless conversion and help stop computer error messages or nonfunctioning lamps. The base has been manufactured by using heavyduty aviation grade HDF electro coated aluminum which LED Autolamps says is known for its superior thermal transfer properties. A fan-less heat sink design ensures efficient heat dissipation, so LED Autolamps says you can 40
rest assured these lamps will not overheat the circuitry and will give you a long service life of up to 30,000-hours. In each lamp the heat resistant lens hood and thermal lamp body house high powered 9x3 Watt COB LED clusters. They also output a 360-degree beam angle with high light efficiency that closely match the dispersion of a standard H4 Halogen Filament. LED Autolamps explains correct thermal management is important in forward facing light design to deliver the most efficient and extreme white light of 6500k. As such, it says these lamps offer all this as well as a huge 10000 Total Raw lumens and 5000 Total Effective Lumens. Lamp failure can cause undue stress and vehicle downtime and obviously this is not ideal when you are travelling off road in the dark. LED Autolamps says that with solid state technology with no moving parts, the 5000-lumen range is resistant to severe vibration, lasting up to 30 times longer than original halogen lamps which are susceptible to damage and failure due to excessive vibration. They have also been tested to IP67 water and dust ingress protection which makes them perfect for all weather applications. As such, LED Autolamps says you can have peace of mind that they are up to the task when dealing with the stresses of demanding off road environments.
These lamps are available in a voltage range of 9-32 volts and with a very low current draw of 1.6 amps measured at 13.8 volts, which is important when electrical drain on the battery is to be considered. LED Autolamps says supplied in a secure retail blister twin pack with a two-year warranty and superior forward-facing performance, the lamps deliver exceptionally clean white light and are easy to install and upgrade your original lamps for off road use and “you can rest assured of a trouble free, long lit journey.” The lamps are available to order now. For further information, visit www.ledautolamps.com for details of your local distributor or call LED Autolamps on 03 9466 7075.
PRODUCTS
VALVOLINE EASY POUR: NO MESS, NO WORRIES Valvoline says a better, faster, cleaner pour is coming Valvoline says it has been busy re-designing the engine oil bottle to create what everyone looks for when changing engine oil – a smoother, cleaner, pour. By focusing on minimising mess, Valvoline says it has incorporated ergonomic handling and a colour co-ordinated label and cap system – to make identifying oil application easy – to create ‘Easy Pour,’ packaging which provides maximum protection from glug and mess without compromising performance. Available across the SynPower full synthetic range, the new Easy Pour packs will be rolling out in stores from November. Valvoline has also expanded SynPower to include Easy Pour products for newer vehicles that come through for a service. Now, you can manage your workshop inventory by accessing new 5L packs of SynPower for newer vehicles that come by for a service. The new SynPower line-up includes products that reflect the modern Australian car park and various
formulations meet the stringent regulations and performance standards required by manufacturers and global industry bodies today.
Wide 45mm Spout The new Easy Pour design features a wide 45mm spout to allow the easy flow of oil from the bottle. The wide spout allows enough oil to stream out in a steady flow without bursts or spurts to make pouring engine oil more accurate and efficient.
Anti Glug Tube The new Easy Pour bottles have an anti-glug tube built into the top of the bottle. This technology allows for air to flow back into the bottle, creating a smooth, continuous stream of oil with each and every pour.
Centralised Handle Handling the bottle is no longer a contest with the perfectly placed, centralised handle. It seamlessly aligns with the bottle’s centre of gravity, making carrying the bottle and onehanded pours easier.
Advanced Labelling System Finding the right oil for your car is now even easier. The new Easy Pour bottles display the product application and oil grade prominently on the front, while a colour-coded label and cap allow you to easily differentiate between the product applications on shelf. For more information, visit www.valvoline.com.au or call Valvoline’s sales team on 1800 458 237.
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PRODUCTS
BREAK-AWAY IN BULK Cyclo Australia is excited to announce the availability of Break-away now being offered in bulk concentrate sizes Cyclo Australia reports its “ever-popular” Breakaway C10 in the 369g-aerosol can is now also available in 205lt, 20lt and 3.78lt containers. Break-away is a thicker oil blend that will still work with most trigger bottles. The company reports that the biggest feedback it gets from its customers is that they use less Break-away per job compared to water displacement lubricants and therefore save money because the cans last so much longer.
JAMEC PEM PRO X EXTREME Air hose reels and water hose reels from Jamec Pem Jamec Pem says its Jamec Pem Pro X Air Hose Reels and Water Hose Reels are “built tough.” The air and water hose reels are professional/ industrial grade and feature the Extreme Ultraflex Reinforced Hose for the most demanding of shop conditions. Jamec Pem says an extremely tough hose technology is used which will stay flexible in the cold and will not kink in the heat, allowing full flow in all weather conditions and work site environments. We all know hoses can be a trip hazard and at least an irritating mess on site, but Jamec Pem says this is not so with the Jamec Pem Pro X Extreme. It explains the easy mount system affixes simply to a shop wall or fixing point, keeping things safe and tidy. But it’s what goes on inside that makes the difference, says Jamec Pem, stating that both hoses feature the auto lock/rewind and stop anywhere function and it’s the controlled hose return that is the highlight. With a standard hose reel, the wind can be fast and result in a whip hazard at the end. This situation is unsafe and may also damage things that come into the path of an out-of-control hose. With the Pro X Extreme reel, it’s a fast, yet gentle and regulated wind-in.
Using the right product for the job will also make the job easier, it says. Workshops can now benefit from even more savings, Cyclo Australia says, with the bulk concentrate Break-away in liquid form. Break-away will penetrate and lubricate to make the job easier, with tests reportedly showing a 30 percent decrease in effort to undo nuts and bolts. As Break-away is thicker than most spray lubricants; this is said to keep the liquid on the job for longer and greater lubrication due to thicker viscosity. Cyclo Break-away will also reportedly break down rust to make that old rusty job even easier. The Break-away concentrate can also be used as a rust bath to release the seized parts and make removal easier. If you are looking to reduce your workshop waste and your workshop expenses, Cyclo Australia recommends you try the concentrated Break-away. For more information about these products or any other Cyclo product, visit www.cycloaustralia.com.au or contact 03 9702 4314 or sales@cycloaustralia.com 44
When it comes to hoses, you don’t want to tangle with these two tough guys, says Jamec Pem. In fact, you can’t thanks to the unique Pro X left to right hose layering system which ensures the hose retraction is controlled and tangle-free. Further, there’s the handy tension control which allows quick and easy adjustment of the internal spring. This is perfect in the situation where the hose reel may need to be mounted higher and needs a little more tension for the hose to return normally, which Jamec Pem says makes its product truly versatile amongst hoses. Both hose types can be replaced readily if required and all the connections are made with tough, quality brass fittings. The heavy-duty mounting bracket swivels 180 degrees and holds the high impact, weather-resistant, UV stabilised poly case firmly, protecting the hose and drum against dirt and contaminants. Hoses are available in various convenient coil lengths of 10, 20 and 30 metres. Jamec Pem says the Pro X Extreme Air and Water Hose Reels are extremely well made – robust and ready for the abuses from workshop and work site environments. Not only are they more efficient, it
says, these hoses also make your site safer with one less trip hazard to worry about. You will also have a hose that lasts much longer, says Jamec Pem. Key features: • Fully enclosed outer case protects hose and drum against dirt and contaminants • Unique Pro X hose layering system provides tangle-free use • Precision machined solid brass internal spindle for strength and reliability (air hose reels only) • Controlled hose return system • Adjustable hose stopper • Adjustable tension control • Also available in 10, 20 and 30m coils. Jamec Pem is distributed by Companion Brands. For more information and stockists, please call 1300 657 022 or visit www.jamecpem.com.au
PRODUCTS
BENDIX ADVISES ON THE IMPORTANCE OF BRAKE PAD ACCESSORIES As modern cars become more sophisticated, so do their braking systems Many now feature clips, shims, gaskets and sensors, all geared towards better braking and vehicle safety. To ensure brakes are quiet, long lasting and performing at their best, Bendix says its brake pad box contains the essential accessories for a fuss free job. Amongst the items will be shims, backing plates, bolts, sensors or clips as necessary to complete the job.
Sensors If the vehicle has brake sensors, Bendix says it supplies the most popular sensors with the brake pads. These are designed to plug in as direct replacements for the OEM sensors.
Brake Clips Some cars brake calipers use pins, clips or springs to hold in the brake pads. These items are often exposed to heat, dirt, liquids and general environmental stress causing them to lose their tension and shape due to metal fatigue. This can result in the brake pads becoming loose
in the brake caliper causing noise under braking. Overcoming this problem, the Bendix clips and springs are made to the exacting specifications of the OEM parts and come with a strong recommendation to replace them with the new ones supplied in the pack.
Brake Caliper Bolts Whilst not as common as springs, clips and wear sensors, some cars have brake caliper bolts that require replacing after they have been removed. The new bolts come with thread lock fluid already applied for ease of installation.
Shims (FIRS), are designed to absorb vibrations and prevent brake noise and are engineered to last the lifetime of the brake pads. In the Bendix Street-Road-Track high performance brake pads, the shim is made from carbon steel with a Nitrile rubber coating on both sides. This unique formulation is designed for quieter performance braking, vibration insulation and longevity.
Brake Pad shims on everyday passenger cars help to reduce noise by providing a barrier between the brake pad and the caliper. These also prevent small vibrations that can build up to annoying noise levels when the brakes are applied.
Bendix says it withstands high pressures and high temperatures allowing the driver to perform heavy braking without brake fade for longer and with a consistent pedal feel. These special brake pad shims more effectively and efficiently block heat from affecting the braking system components such as fluid, lubricant and moving parts.
Manufactured in carbon steel and coated with black reinforced rubber, the Bendix brake pad shims, known as Fibre Impregnated Rubber
Visit www.bendix.com.au/stockists and follow Bendix on Facebook for the latest updates and news at www.facebook.com/bendixworkshop
Brake Pad Shims
MONROE INTELLIGENT SUSPENSION For the all-new 2018 Volvo XC40 Compact Crossover SUV Tenneco, the parent company of leading Original Equipment and Aftermarket shock absorber brand, Monroe, is proud to announce yet another premium vehicle to be equipped with Monroe Intelligent Suspension technology. The all-new 2018 Volvo XC40 Compact Crossover SUV features Tenneco’s CVSAe adaptive suspension technology from its Monroe Intelligent Suspension portfolio. A proven Monroe suspension technology that has been launched on more than 40 vehicle models to date, Tenneco says its CVSAe semi-active suspension technology continuously senses road and driving conditions and independently adjusts damping levels in real time to provide superior comfort, handling and enhanced road safety – the primary design cornerstones to which Volvo
has established an enviable reputation over the decades. Each electronically controlled Monroe shock absorber connects to a central ECU, which can realign damping settings every 10 milliseconds based on sensor inputs monitoring wheel assembly acceleration, body displacement and steering angle. An externally mounted electronic valve connects to the vehicle’s driving mode control, giving drivers the ability to select damping settings that best suit their requirements. “Drivers today expect higher levels of comfort and performance from their vehicles, as well as a differentiated driving experience,” Tenneco Global Ride Control Senior Vice President, Neville Rudd, said. “CVSAe, like other technologies from the Monroe Intelligent Suspension portfolio, offers a highly tuneable suspension solution that delivers optimal control, comfort and road-holding capabilities under a variety of driving conditions.” The XC40 complements Volvo’s XC60 mid-size and XC90 full-size SUV models, both of which also feature Tenneco’s CVSAe suspension system.
Tenneco will supply the CVSAe suspension technology for Volvo from its plant in Ermua, Spain, one of the company’s 93 global manufacturing facilities located across five continents. Tenneco says that by developing world leading Monroe suspension technology to international vehicle manufacturers on brand new models, the many benefits of this technical development also flows directly to the global automotive aftermarket. Tenneco’s Monroe aftermarket ride performance product range is available from quality automotive repairers, suspension specialists and parts retailers across Australia and New Zealand. For more information, visit www.monroe.com.au 47
PRODUCTS
GOODYEAR COMES NEW FROM TO STUCKEY TYRE IRONMAN Quick release awning bracket and quick SERVICE release extra hook kit released The company has announced the addition of the Goodyear brand to its Classic Tyre line-up Stuckey Tyre Service says it is pleased to announce that the Goodyear brand has joined its Classic Tyre offering. From the famous Deluxe All-Weather sculptured white sidewall with a diamond tread design, through to the Eagle Gatorback from the late 1980s, if you are after a Goodyear tyre, Stuckey can now help. Stuckey Tyre Service says all of the cool American muscle cars from the 1960s, 1970s, and 1980s ran on Goodyear tyres and that the same goes for many of the now-classic cars from the 1920s through the 1950s.
Design registered and manufactured in Australia, Ironman 4x4’s quick release awning bracket and quick release extra hook kit allow you to set up camp and drive away, leaving your awning free standing*. You can quickly reposition the awning from the driver’s side to the passenger side or to the rear of the vehicle, and easily swap your awning from one vehicle to a different vehicle. You can also store the awning off of the vehicle when it is not in use, or let it dry once you return home. The product can also be used to mount other accessories, such as tradesman tools, shovels, PVC pipe, conduit carriers and so forth. Once your awning is set up, simply remove the two locking pins, pop the awning off the brackets and add two poles and guy ropes to allow your awning or awning room to be freestanding. Ironman 4x4 explains the extra hook kit allows
you to mount your awning for use at home too, as a shelter over a BBQ area or the kids’ play area for instance, making your awning multi-use. The kit fits Ironman 4x4 awnings and most other awnings on the market, says Ironman 4x4, which states it can be padlocked for security and is rated up to 35kg. Included hardware includes eight stainless steel M6 bolts, nuts and washers, and two shaft locking retaining clips. The product is covered by a limited lifetime warranty#. For more information, visit www.ironman4x4.com *Important note: with the use of two extra poles and guy ropes. # Must have proof of purchase
K-SEAL: SEALING YOUR ENGINE’S COOLING SYSTEM K-Seal is a leader in coolant system sealant technology Those behind K-Seal say it is trusted by the trade world-wide and with its advanced formula, ensures a fast and permanent seal to any holes or cracks in an engine’s cooling system. These tyres are not just similar to the originals; instead they are the originals, made in the original Goodyear moulds to the exact design and construction specifications. What’s more, Stuckey Tyre Service says it can source the exact style of Goodyears as specified by the OEMs for cars like the 1965-66 Shelby Mustangs, Corvettes, and the first-gen Camaro Z28s. You can even get brand new Goodyear Polysteel GT and Eagle GT Radials for your disco-era Corvette or ‘80s Camaro, says Stuckey Tyre Service. Stuckey Tyre Service is now ready to help you with Polyglas GT, Speedway Wide Tread, Custom Super Cushion and Deluxe All Weather tyres. For more information, visit www.stuckey.com.au 48
The special chemical formulation flows into miniscule holes and the finest of cracks which, in many cases, can’t be seen by the naked eye. The hole or crack is actually filled from the top to the bottom with the K-Seal formula, resulting in a complete weld and permanent repair. The combination of ceramic fibres and copper in the formula not only conducts heat across the leak, eliminating hot spots which would normally form, with a non-metallic repair, but automatically seals leaks as big as 0.0635 cm and cracks up to 0.0254 cm wide x 1.27cm long.
radiators, head gaskets, blocks, heater cores, freeze plugs and water pumps, including hard plastic items. Those behind K-Seal says it is ideal for use as an emergency repair. It can be left in the cooling system to continue to repair leaks or when rebuilding an engine.
Any crack or hole in a car’s cooling system generates a low pressure area which K-Seal finds and seals within seconds.
With more than six million bottles sold, its makers say you can be confident that K-Seal will do what it promises and that it is “guaranteed to repair or your money back.”
This unique product will mix with glycol-based coolant and antifreeze, meaning there’s no need to drain the system. K-Seal can be used to repair
K-Seal is now available at Bursons Auto Parts. To find your nearest Burson Auto Parts location, go to www.burson.com.au
PRODUCTS
GARRETT LAUNCHES LATEST TURBO AT SEMA Compact G-Series sets new standard Garrett launched the latest of its innovative G-Series turbo range at SEMA earlier this month. Garrett Pacific General Manager Aftermarket, Paul Carlsson, said he believes there is no better place to unveil new product than at the annual Las Vegas show. “SEMA is a really good launching pad for new product. It’s all about getting to the end user and getting them familiar with the product,” Paul said. “We are always looking at advancing out products every SEMA.” He says the G-Series is a smaller unit, which makes it desirable in today’s market where under-bonnet space is at a premium, but it still produces plenty of horsepower. “If you look at most engine bays everyone is running out of room and the turbo takes up so
much space because of the pipe work, so people want something compact with power and they still want bang for their buck and that is what we are delivering with the new G-Series,” Paul said. Last year Garrett launched its G25 external wastegate, whereas new for this year it unveiled its G42. “It’s coming out in three ranges. We have the 1450Hp, the 1200Hp and the 1200Hp compact. The compact is a new design to fit in to more efficient places and that is exactly what the G-Series is all about,” Paul said. “It’s a new configuration, with better aerodynamics, and made from different materials. It really is a clean sheet (of paper). You will see a lot more of the G-Series in the future because that is where the technology is heading and we are all about moving along with technology.” Garrett also had its GTX47 Gen II and its GTX50
and GTX55 on its stand at the industry leading automotive carnival. The company displayed a number of intercooler products for the Mustang, F150 and Subaru WRX, but the big crowd-pleaser was the S15 Nissan of YouTube sensation Adam “LZ” (Lizotte-Zeisler). “It really brought the crowd in. It has a good following on Youtube and it attracts the exact market that we are after,” Paul said. “We want to make sure we are attracting the younger generation and the amount of people that came through and had a look at this vehicle was just amazing. This thing is just a piece of art!” The S15 Nissan has a Garrett GTX3585 installed. For more information, visit www.garrettmotion.com
BIG PUNCH, COMPACT PACKAGE Narva says its new Ultima 180 LED Driving Lamps offer a lot of power in a smaller package Just over a year since the release of its highpowered Ultima 215 LED driving lamps, Narva has added to the family with the launch of its new Ultima 180 LED models which provide similar light output to the 215s but in a more compact, 180mm diameter, package. Making their debut at the recent Melbourne National 4x4 Show, the Ultima 180 lamps feature a hybrid beam pattern and are ideal for off-road and transport applications, developing a white light output (5700°K) that closely resembles natural light, thereby minimising fatigue. As well as the high light quality, Narva says these lights are extremely powerful, producing 22,000 raw lumens which are capable of shining a penetrating light down the road up to 600m at one Lux (as a pair). Each light is equipped with 25 x 5W (165W) XP-G2 Cree LEDs and feature highly polished, aluminium, metalised reflectors with precisely scalloped parabolas for superior control and performance. Other benefits of the new lamps include an LED front position light to improve daytime driving visibility and enhance safety. Due to their more compact dimensions, the lamps are suitable for fitment to a wider range of commercial vehicles, four wheel drives, agricultural and construction equipment and even passenger cars with suitable mounting points.
For superior performance and durability, the lamps feature a tough, die cast aluminium housing and an ‘Active Thermal Management System’ which allow the lights to run harder for longer. The lights also incorporate a ‘Nitto’ breather vent and integrated DT connector and are fully sealed against water and dust ingress to IP66 and IP67. Narva says the front of the lights also benefit from a “virtually unbreakable” polycarbonate lens and see-through lens protector. Narva explains the combination of these features provide the lights with an impressive operating range of between -40°C to 65°C and ensure they will perform reliably in harsh Australian conditions and applications. This focus on performance and durability extends to the lights’ mounting system which incorporates a pressure die cast mounting bracket, three bolt mounting with stainless steel hardware and a polymer rubber mounting and suspension set-up for resistance to corrugations and bumps. For additional control and easy adjustment on the road, the lights also benefit from a tool-free vertical adjustment mechanism. Narva says its Ultima 180 LEDs are simple to install with everything required for fitment included in the kit along with easy-to-read fitting instructions.
Also included in each kit are four interchangeable coloured trim pieces (blue, black, yellow and red), allowing buyers to customise or personalise the appearance of the light on their vehicle. A stainless-steel bezel comes standard with the lamps, but for those wanting to further develop an individual look, Narva is offering two other bezels (gloss black or chrome-plated) as optional accessories. Despite their high output, Narva states the 9-33V Ultima 180 LEDs feature a modest current draw of only 8.9A at 12V, ensuring minimal strain on vehicle electrical systems. For peace of mind the Ultima 180 LED lights are backed by a five-year LED warranty and are available from leading automotive, four wheel drive and transport outlets nationwide. Prospective buyers wanting to gain further insight into the Ultima 180’s performance first hand prior to purchase can visit Narva’s online virtual reality experience at www.narva.com.au/vrexperience 51
PRODUCTS
DAVIES CRAIG UPDATES PRODUCT FLYER The iconic Australian automotive cooling technologies manufacturer has released an updated DL size product flyer The updated Davies Craig Flyer supersedes the three-fold flyer released in June of 2016.
Davies Craig says this Flyer captures at a glance a snap shot of the comprehensive range of Davies Craig’s engine cooling products and accessories available to the automotive aftermarket. This includes the range of reversible Thermatic Electric Fans, Electric Water Pumps and Digital Controller, Electric Booster Pumps, Thermatic Fan Switches, Transmission Oil Coolers and EWP Header Adaptor Kits. The flyer can be maximised at the point-of-sale/ counter while its convenient post-friendly size allows it to be sent out with monthly accounts and/or statements. At the same time, www.daviescraig.com.au offers 24/7 access to further detailed product information, frequently asked questions (FAQs), news, views, YouTube videos and product testimonials. Davies, Craig says it has a stead-fast commitment to continue to offer a comprehensive range of cooling products along with qualified assistance to support your marketing and retailing efforts. To receive your flyers, contact John Benson at Davies Craig on 03 9369 1234 (Ext. 204) or johnb@daviescraig.com.au 52
NARVA LAUNCHES NEW ULTIMA 225 LED LAMPS With enhanced optic technology Following the success of its recently-launched Ultima 175 LED driving lights, Narva has grown its enhanced optic technology range with the addition of the larger and more powerful Ultima 225 LED lamp to the line-up. This new release is ideal for fitment to commercial vehicles or passenger four wheel drives equipped with larger bull bars and provides the driver with a powerful and controlled beam that shines a bright white light up to 730 metres down the road at one Lux. Ultima 225 lamps use a combination of new ‘Optic Drive’ free form reflectors and the latest ‘Cree’ XHP LEDs, to capture and harness the light output and precisely focus it for maximum volume and penetration. Each lamp is equipped with 3x15W XHP50.2 Cree LEDs, producing a powerful 11,400 Raw Lumens (per pair) of bright light at 5000°K, Narva explains “that’s like HID-like output but with full illumination occurring almost instantly.” As well as this outright performance, ULTIMA 225 lamps have a high colour rendering index (CRI) of 70 and the higher the index the better the visibility, clarity and depth perception, while glare is reduced. Available in combination, broad and pencil beam patterns, Narva says the lamps are ideal for long distance illumination, for both on and off highway applications. Like its more compact 175 stablemate, the Ultima 225 also benefits from an LED front position light pipe which provides additional daytime visibility while complementing the light’s modern and sophisticated European design. The Narva Ultima driving lamp range has been designed with harsh Australian conditions and demanding applications in mind, so they are fully sealed against water and dust ingress to IP67. The lamps are also equipped with internal heatsink reflector vents and a built-in ‘Active Thermal Management System’ for superior heat dispersion.
To ensure stable and reliable performance, from a Tasmanian winter to a tropical summer, the ULTIMA 225 lamps are designed to operate in temperatures ranging from -10°C to 65°C, ensuring all climatic conditions are covered. Adding to the ULTIMA 225’s performance and durability is its rugged construction which includes a virtually unbreakable hard coated polycarbonate lens and lens protector designed to resist stone impacts, UV exposure and chemicals. The housing of the lamp is made of extra tough, glass-reinforced polymer with an integrated aluminium crush tube and an integrated DT connector and the 225’s robust design also extends to the mounting hardware which features long-lasting, stainless steel construction along with the convenience of a heavy-duty, multiposition (four positions) mounting bracket. Mounting and adjusting the lamps is made simple thanks to the easily-accessible vertical adjustment bolts which are cleverly concealed by snap-fit bracket caps providing for a professional and secure finish. For easy installation, each lamp kit includes a wiring harness with pre-wired DT connector as well as an additional black glare shield to go with the default blue glare shield, allowing owners to customise the look of the lamps to better suit their vehicle if required. Despite their impressive lighting qualities, the 9-33V Ultima 225 LEDs only draw a modest 4.6A at 12V, so there’s no strain on the vehicle’s electrical system. The impressive new Ultima 225 LED lights made their first public appearance at this year’s Melbourne National 4x4 Show and are now available for purchase from leading automotive, four wheel drive and transportation outlets nationwide. Narva is backing the lamps with a generous fiveyear LED warranty. To view the Ultima 225’s performance first hand prior to purchase, visit Narva’s online virtual reality experience at www.narva.com.au/vrexperience
PRODUCTS
SWAN IGNITION COILS NEW BOX DESIGN This year has been a big leap forward for Swan Ignition Coils Swan Ignition Coils says it is pleased to announce its high quality ignition coils are now presented in what it believes is a new and improved package design which also incorporates an anti-static inner bag to protect the ignition coil. Swan Ignition Coils has sponsored competitive rally teams this year by supplying its ignition coils that were used on race day, and it also supported charities with donations. The brand name Swan Ignition Coils was also officially Australian Trade Mark registered. During the year, with the ever-increasing demand for ignition coils, Swan Ignition Coils explains it has also expanded its coil range to cover more than 6,000 individual vehicle applications, with all stock being housed in its Melbourne warehouse for immediate delivery – the company states this means there is no need to wait on stock arrival from third party suppliers or manufacturers. With the vast number of suppliers and manufacturers now on the market that sell ignition coils, Swan Ignition Coils says it can offer its assurance on the quality of its product. It states its coils are manufactured by an Original
Equipment Manufacturer (OEM) which supplies to certain automotive markets around the world, ensuring the “quality and reliability is on par with the best on the market.” An Epoxy Casting System that was developed in Germany is the main one used for the production of Swan ignition coils, it says. In addition, the technology utilises a horizontal plastic injection machine (also manufactured in Germany), a winding and assembly cell from Italy, a thermal shock test chamber and various other pieces of sophisticated technology sourced
from other industry leading countries. All of these tools and pieces of equipment are specifically manufactured following the ISO quality standards, the TS16949 quality system applied to all Swan ignition coils. Lastly, Swan Ignition Coils explains it has also paired up its ignition coil range with spark plugs from every major manufacturer. To find the correct vehicle ignition coil, visit www.acaparts.com.au or phone 03 9331 5658. You can also find Swan Ignition Coils on YouTube, Facebook, Twitter and LinkedIn.
FREE SAMPLE OFFER You can claim Wipertech’s free wiper blade offer right now To celebrate the launch of its new TrueFit Aeroflex 2018-19 catalogues, Wipertech is offering all dealerships, workshops and mechanics a chance to try its wiper blades. The Melbourne-based company says it has been Australia’s leading online supplier of wiper blades for the last 10 years and is excited to get Wipertech blades in the hands of as many people as possible. According to Wipertech, the TrueFit Aeroflex range includes premium, perfectly fitting front and rear wipers for 99 percent of cars on Australian roads. Sean Bolger, Wipertech’s Marketing Manager, wants to make the point that when it comes to product quality and performance, Wipertech takes things pretty seriously. “The wipers are some of the best available. We really make a point to use the highest quality materials, and don’t take any shortcuts in our testing and manufacturing processes,” Sean said. “What we’re hearing from our customers is that when it comes to service life and performance, they can definitely notice the difference. “The other point we’re hearing quite often is
that not only are the wipers a great product, but they’re also really reasonably priced. “So you’re effectively getting a premium product without the premium price tag.” Sean explains that for workshops and dealerships, Wipertech offers two ranges of wiper blades: its TrueFit Aeroflex range and its MultiFit Aeroflex range. “Both ranges offer beam blade, or ‘aero’ wiper blades made with the same premium Teflon embedded natural rubber,” Sean said. “However, the key difference is that each Multi-Fit blade comes with 10 interchangeable connectors, whereas the TrueFit range comes pre-fitted with the exact (non-interchangeable) connection point you’ll need for the specific car. Similar to what you’ll find on most OEM wipers. “The TrueFit range is perfect for a dealership, or a workshop seeing a lot of similar cars. Rather than fiddling around with lengths or connectors,
many of our customers will order 20 pairs of say an LW Focus or RG Colorado wipers and have them sitting in spare parts ready to go. “The other bonus of the TrueFit range is the inclusion of rear wipers. Struggling to source a rear wiper for an i30, RAV4 or VW Golf? We can definitely help.” Sean states Wipertech currently has “hundreds of happy dealership and workshop customers using either our Multi-Fit, TrueFit or a combination of both.” “We’re proud to say we’ve got a perfect wiper blade solution for every workshop. Anyone who hasn’t tried our wipers yet should definitely get in touch,” Sean said. To claim your free, no-obligation sample of Wipertech’s TrueFit Aeroflex wiper blades, call 1300 778 502 or email sales@wipertech.com.au – just tell Wipertech the car you’d like to test them on. 55
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KEEPING THE WHEELS TURNING CRC has been working with the automotive industry for more than 50 years For decades, aerosol and bulk lubricants supplier CRC Industries says it has supplied the Australian automotive, trailer and trucking industries with the right tools to get the job done quickly and safely. From heavy duty greases and lubricants to penetrative sprays, brake maintenance solutions, cleaning technology and appearance products, CRC says it is proud of its role keeping the automotive industry turning smoothly since the 1960s. CRC explains its diverse range of chemical solutions are all specifically designed to meet a wide range of maintenance and repair applications across the trucking and trailer sector. Starting with one product, the multi-purpose lubricant CRC Corrosion Inhibitor, CRC Industries began in a Pennsylvania garage in 1958 as Corrosion Reaction Consultants. Today, CRC has evolved into a global supplier of speciality chemical solutions, manufacturing in excess of 1,300 products to meet the unique needs of the automotive, industrial and electrical, marine, food and beverage, mining and manufacturing sectors. CRC Industries services a vast international client base with the manufacture and distribution of its specialty products throughout Australia and the Asia Pacific, the Americas, Europe and the Middle East. The company operates 26 facilities around the world, producing more than 80 million aerosol products each year. CRC Industries Australia Managing Director, Shona Fitzgerald, said the company placed strict controls on its product development and
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manufacturing processes, starting with the finest raw materials and continuing with consistent, high quality manufacturing techniques and rigorous testing. “CRC’s expertise in supplying the automotive sector is based on its commitment to innovation, strong process understanding, vast product range and distribution networks which provides customers with competitive advantages in productivity, labour management, equipment maintenance and safety,’’ Shona said. “The company is committed to increasing the reliability and profitability of its customers in the automotive sector through the provision of the technologically advanced and high performance products. “The benefits offered include reduced product consumption through extended service intervals, increased equipment life through reduced wear and lower energy consumption from reduced friction.” CRC explains that the following are its ‘go-to’ products for the auto industry: • CRC 5-56: this multi-purpose lubricant has superior penetrating power that breaks through rust and corrosion while it cleans away scale and dirt. CRC 5-56 eliminates the need for many disassembly operations. Fondly referred to as the original toolkit in a can, says CRC, it also protects metals against corrosion and displaces moisture to help start wet engines. • CRC Penetr8: CRC Penetr8 is a highspeed penetrant that rapidly frees rusted and corroded fasteners, pins and bound mechanisms. It helps dissolve rust and corrosion while quickly penetrating. It eases disassembly of mechanical equipment, fittings and fixtures through its high-speed penetration. • Brakleen Compliance Plus: This modern technology product has been formulated to not only remove brake fluid, grease, oil and other contaminants from linings and pads, but is an ideal wetting agent for both brakes and clutches. Brakleen Compliance Plus is designed to be applied using a plastic sprayer, creating a mist which settles and removes dust from brake and clutch assemblies, keeping users in line with new Australian regulations prohibiting the use of compressed gas for the removal of debris. In jurisdictions not impacted by the new laws, CRC’s original brake parts cleaner Brakleen and Brakleen Force are non-staining and non-corrosive products designed to safely settle and remove dust without the need for disassembly.
Brakleen was the very first product of its kind and is still the industry leader today, says CRC Industries. • Brakleen NF is the newest Non Flammable member to the Brakleen Family. It’s quick cleaning, quick evaporating, also nonstaining, non-corrosive and silicone free. With its excellent penetration, CRC Brakleen NF helps brakes last longer and perform better, helps eliminate brake squeal and clutch chatter and safely settles and removes potentially hazardous brake dust. • CRC White Lithium Grease: CRC White Lithium Grease is a high purity, high quality grade two White Lithium based grease. It provides long lasting lubrication with excellent water and heat resistance, corrosion protection and film strength. • Heavy duty degreasers: CRC Industries offers a full suite of heavy duty degreasers to take the headache out of cleaning grease, oil and tar from machinery and increasing operating efficiency. • SmartWashers: The patented The SmartWasher offers high-performance cleaning while maintaining a non-hazardous and non-flammable environment. Considered by many industry professionals as the ultimate solution to parts washing, it uses a natural process called bioremediation degrades and removes contaminants from the cleaning fluid, allowing re-use. CRC says there is no need to change out the cleaning fluid which means no liquid waste. • Kitten Ultra range: The newly launched Kitten Ultra range offers everything required to keep wheels and tyres looking and performing their best. These include One Step Tyre Care, Wet Look Tyre Shine, Tyre Dressing, Tyre Black and more. For more information, visit www.crcindustries.com.au
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LEMFÖRDER CHASSIS AND STEERING PARTS PORTFOLIO EXPANDS ZF explains that chassis and steering parts are safety-relevant parts ZF says that it is therefore necessary to comprehensively check these parts during every inspection. The different chassis types do not make the work of the workshops any easier, it says. In recent weeks alone, the Lemförder chassis and steering parts product portfolio has been expanded to include an additional 60 transverse control arms for the current premium models Range Rover, Land Rover Discovery, Jaguar XF, XJ, F and S type. By the end of 2018, the product portfolio will be enlarged to encompass a further 120 original Lemförder parts, such as for Tesla Model X, the BMW 35-Up platform, Citroën Jumper and Alfa Romeo Giulia. An independent suspension such as a multilink rear suspension consists of many individual components. Each chassis part, such as guiding control arm, supporting control arm or stabiliser link, has a precise function within this chassis. However, repair of these complex designs and accurate wheel alignment have become that much more demanding. A good understanding of how modern wheel suspensions work and thus the interaction of the individual components is therefore necessary to diagnose and remedy potential damage.
Regular chassis checks are indispensable First, it makes sense to subject these components to a visual inspection on a regular basis. Whenever a suspension strut and shock absorber is replaced, the associated suspension-strut mounts or shockabsorber mounts, as well as the compression stop or ancillary springs included in the mounting kit, should be replaced as well. Chassis parts are always wearing parts – regardless of the overall complexity of the chassis. After the
ZF Aftermarket recommends a thorough chassis check to avoid damage. visual inspection, a test drive should definitely take place. Unusual vehicle handling and noises often indicate other defective chassis components, such as transverse control arms or stabiliser links. Ball joints, for example, are wearing faster because of increasing vehicle weight. The forces that act on joints and tie rods when potholes are hit and curbs are struck also leave their mark. This has adverse effects on axle geometry and results in uneven vehicle handling. In addition, defective components cause increased wear on other chassis components as well as tires, leading to an overall deterioration in driving safety and ride comfort.
Checking rubber bellows, boots and clamping rings Mechanics should also inspect whether the rubber bellows at the chassis joints are worn, damaged or leaking. If dirt particles get into the joint, they destroy the inner spherical plastic shell and damage both the ball and the joint housing. As a result, the joint clearance will no longer correspond to the requirements. This is also the case if pitting corrosion is already
recognisable to some extent on the spring clamping rings of the rubber bellows. When it comes to the steering system, particular focus should be placed on the tie rod: in addition to the rubber bellows, the steering boot should also be inspected for damage. Special tools such as press-out tools are definitely required for disassembly of the joints. With some vehicles, adjustment tools are also used for assembly to ensure installation without twisting. Many other chassis types, such as a McPherson axle or the VAG multilink rear suspension, require the use of special hex keys, supporting joint breakers or press kits. The effects of defective chassis and steering parts on the handling of the vehicle and thus on the safety of the vehicle occupants are enormous. ZF says the workshop should invest time in informing customers in this area. With Lemförder chassis and steering components, it says, the workshop is then perfectly equipped for all jobs. ZF Aftermarket says it offers workshops not only a broad product portfolio in OE quality but also services which match this level of quality. With practical training, technical information and workshop concepts, workshops can acquire a detailed understanding of products and systems and thus establish the best basis for targeted diagnostics and professional repair.
The Lemförder brand For more than 70 years, ZF says the Lemförder brand has been setting the highest standards in terms of steering and chassis. It originated in Lemförde near Bremen, and the components are still developed and produced in Germany today. A new campaign for passenger cars and commercial vehicles not only focuses on the pioneering spirit of the founder but also on the innovative strength and striving for perfection of the Lemförder team. Checking the wear on the joints is part of the chassis check. 58
For more information, visit www.zf.com.au
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DO YOU SERVICE MERCEDES, BMW, VW OR MINI VEHICLES? IQ Merchandising has a range of fully licensed products available IQ Merchandising (IQM) explains you can onsell these ranges to customers or use them as promotional items. IQM imports a range of products from Germany including tin signs, mint tins, mugs, clocks, thermometers, storage tins and magnets. All products are licensed and used by these companies to sell in their own museums and throughout Europe. IQM says its German supplier’s license agreements include Mercedes-Benz, BMW (cars and motorbikes), Volkswagen, Mini, HarleyDavidson, Vespa and Goodyear. The product range can be used for many different
purposes: you can dress up your own workshop, service area or waiting room; you can sell them to customers; or use them for counter displays. For instance, IQM says its mint tins sit in their own counter display units, right where you serve your customers. The products are ideal for owners of these marques who are proud of their cars, and IQM says its “BMW Drivers Only” or “Mercedes 3 star logo” tins are proven to have a huge impulse buying record. Alternatively, you may want to reward your better, regular customers by leaving a tin of these mints in their cars after a service or repair work. It is a very small cost to attract that customer back on an ongoing basis, says IQM. Perhaps you have space in your waiting room or behind your counter to showcase to your customers some other products – IQM says its metal signs range including “Mercedes-Benz Parking Only” and “BMW Parking Only” and “Volkswagen Garage” are big sellers for those proud owners to put up on their garage wall and
states the same can be said for its clocks and thermometers. The rest of the off-the-shelf range includes money boxes, storage tins, mugs, magnets, key rings, magnet sets and notepads. IQM says they are surprisingly cheap and can add revenue to your business with healthy mark-ups and as we approach Christmas, can also make great stocking fillers or be used to thank your customers. Further, IQM says you can get any of the above products made in your logo or brand design to reinforce your business to your customer. For further information on IQM’s existing range go to www.iqmerchandising.com.au or call Jim O’Sullivan on 0488 068 286.
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NEW FROM LIGHTFORCE New and improved products on offer Lightforce says it is excited to announce the release of its Lightforce Halogen Dimmer and the launch of a new and improved model of the Lightforce ROK20 Ultra Flood.
Lightforce halogen dimmer The Lightforce Halogen Dimmer connects to any Lightforce 12 volt handheld halogen light, giving users the opportunity to adjust the level of beam brightness to suit diverse applications and to extend battery life.
CRESCENT EXPANDS The hand tool brand has welcomed a host of mainstay brands and released a suite of new products Heritage hand tool brand, Crescent, says it is proud to announce that its family has grown to include mainstay brands Lufkin, WISS, HKP and Nicholson. These brands are now co-branded as Crescent and Crescent will also be launching a suite of new products in 2018. Crescent has just released the dynamic CRTW12 1/2” Drive and CRTW38 3/8” Drive Torque Wrenches. Regardless of whether you’re a tradie that prefers metric or imperial, both feature dual scale Newton meters with foot pound measurements for the CRTW12 and inch pounds for the CRTW38.
Key features and benefits: • Equipped with an on/off switch and quiet ergonomic dimming lever for the perfect level of light intensity • Ideal for hunting species of game sensitive to bright light • Wide range of applications (hunting, trekking, search and rescue, security) • Hook and strap allow the dimmer to be mounted on a flat surface using screws
Redesigned Lightforce ROK20 Ultra Flood The ROK20 Ultra Flood (ROK20UF) utility light has been redesigned with a new, sleeker, black bezel. Perfect for a wide range of applications, it offers a unique solution to a range of lighting needs, such as a reversing light, a motorbike handlebar light, or a camping light. Key features and benefits: • High-pressure cast aluminium body • IP68 rated to protect against moisture / contaminant ingress • Over, under and reverse voltage protection • Unique mounting system included • Deutsch waterproof connector • 50,000+ Hour LED lifespan • Operating temperature -40°C to 63°C • Weight: 716 grams For more information, visit www.lightforce.com 66
contrast white increments on the black handle – this facilitates greater tightening precision in all things car and motorcycle, aircraft maintenance and general practical engineering. Both Crescent torque wrenches come with a calibration certificate and can be re-calibrated at any time, ensuring total accuracy when on the tools, says Crescent. To ensure longevity, these torque wrenches each come in a protective case.
Crescent says this comes in handy if your vehicle’s manual states its torque requirements in imperial or metric measures, ensuring you have the right tool for the task at hand.
With more than 100 years of performance, quality and innovation, Crescent says it is committed to “holding true to the fundamentals that have made it one of the most trusted names in hand tools worldwide and the inclusion of Lufkin, WISS, HKP and Nicholson will only further the company’s industry trust and reputation.”
Adjusting the torque is a breeze, says Crescent, thanks to the slide-back collar and the high
For more information on the new products and Crescent brands, please visit www.crescenttoolco.com.au
EXPLORER ALUMINIUM STORAGE DRAWER SYSTEM MSA 4x4 has been granted a US Patent for its drawer system MSA 4X4 Accessories’ Explorer Aluminium Storage Drawer System has been granted a United States Patent (Patent No. US 10,076,188 B2) from the US Trademark and Patent Office. The Patent excludes others from making, using, offering for sale, or selling the invention throughout the United States of America or importing the invention into the United States of America. It includes 42 claims supported by 22 pages of detailed drawings. MSA 4x4 says the Explorer Aluminium Storage Drawer System is a hard-wearing and stylish storage system with innovative patented features to provide incredible durability, access and ease of use. The “Pro-Glide” system utilises the side of the drawers and the frame as the actual slide unit, meaning that no usable storage space inside the drawers is lost to traditional side slide runners. The over extension design using custom sealed
bearings removes the need for additional slide components, maximising storage space, whilst enabling the drawers to bear heavy loads (crash tested to 250kg per pair) and be relatively maintenance free. The “stay-open block” prevents a fully loaded, open drawer from unexpectedly slamming shut and doubles as two electrical contacts which when the drawer is open, create an electrical circuit without any moving wires to power the LED strip light which faces into the drawer. For more information, visit www.msa4x4.com.au
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PROTEX: YOUR COOLING NEEDS The Protex Cooling range includes Radiators, Water Pumps, Coolant, A/C Condensers and Fan Clutches Protex says its Cooling product range has continued to become an established leading brand in the automotive aftermarket. The range is distributed across Australia through an advanced interlinked warehouse and distributor network, with Protex stating the highest quality service, including specialist online information and technical assistance, is guaranteed. The growing Protex Cooling range now includes Protex Radiators, Water Pumps, Coolant, A/C Condensers and Fan Clutches. As new technologies develop and variations in vehicle models increase, Protex says it continues to lead the way through innovation and research. Protex water pumps now exceed more than 1000 part numbers, delivering exceptional vehicle coverage. The range includes the precision built and balanced Protex GOLD range which Protex says meets or exceeds original equipment specifications. The Protex BLUE range is a low-cost, durable option that is designed for maximum flow and coolant distribution.
Protex Radiators have a comprehensive and “forever growing” range available. All Protex radiators are sourced from leading manufacturers and are manufactured with aluminium cores and plastic tanks. All have a high quality finish, tight fin pattern and thicker material for the inlet/outlet. With proven quality and meeting original equipment standards, Protex says its radiators are setting the standard. “The Protex Cooling range is also backed by quality product development. Our products are only sourced from the world’s leading suppliers,” Protex’s Carlee Reed said.
Being a vital component of a vehicle cooling system, Protex says its range of globally sourced pumps are guaranteed to be of the highest quality.
“Coming into summer if you are looking for quality products that are readily available at the right price, the Protex range of cooling components simply cannot be overlooked.”
Protex states its water pumps all feature a precision machined housing, high density casting and superior bearings that come packaged with a gasket.
For further information, please contact your local Protex stockist or visit www.protexparts.com.au
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NEW PORTABLE RECHARGEABLE FLOOR LIGHT From Schumacher Electric Corporation Schumacher Electric Corporation says it is pleased to add the SL175RU Portable Rechargeable Floor Light to its extensive line of work lights. The portable light is powered by a rechargeable 7.4V 4400mAh lithium-ion battery and features 72 super-bright Surface Mount Diode (SMD) LEDs, providing up to 3,000 lumens(lm). SMD LEDs produce a wide spread of light, are highly efficient and produce high lumens per watt of power used. The light output is adjustable with three light levels settings with an operating time of up to five hours on Low (750lm), two hours and 30 minutes on medium (1500lm) and one hour and 20 minutes on high (3000lm). Schumacher Electric Corporation says the patented, unique and innovative ball joint enables 360°swivel and tilt and allows the light source to be positioned in any direction.
An aluminium housing with “X” steel stand, foam covered handle and IP65 rating makes it durable for all conditions indoor and out. It even includes USB 5V 2,1A outlet on the back for charging electronics (mobile phone, tablet etc). Charging the SL175RU is easy, with the charging status LEDs and the included AC charger. Schumacher Electric Corporation, headquartered in Mount Prospect, IL, USA and with plants in China and Mexico, says it designs and produces the most reliable battery chargers in the world and custom transformers for the electronics industry. Product lines include jump starters, inverters, jumper cables, 12 volt accessories, power sport batteries, electronic assemblies, welders, specialty assemblies, toroidal products, linear power transformers and high frequency magnetics. For more information, please contact your nearest Baxters branch on 1800 621 068 or visit www.baxters.com.au 70
NEW PRO120 POWER SUPPLY DELIVERS Robert Gell of GELCOServices reviews the CTEK PRO120 Most new cars globally today now rely on system updates to be performed when regular servicing or trouble fault warnings appear on the dash. The on-board engine management, transmission shifting and body control modules require these regular “flashing” procedures to enable the total vehicle operating systems to function at their best. Flashing of the computing systems can vary from a simple change to a regular command, or a very complex and long duration transmission / engine re-configuration. Flash programming procedures can take from a few minutes to over two hours. Truck systems can take far longer than motor vehicles. With major system updates there will be a series of heavy electrical loads applied to transmission bands or clutch servos, or other electromechanical devices. During these major updates the vehicle battery has to be able to maintain a safe State of Charge (SOC) and stay within specific voltage parameters. CTEK from Sweden has recently launched the PRO120 Battery Support – controlled output power supply – product to meet these high demands for absolute voltage and current delivery stability. The PRO120 can meet the flashing criteria to maintain the specific vehicle’s constantly required voltage over a clean and constant current. Voltage parameters can be set on the unit, with between 12.6V and 14.8V available in selectable 0.1V increments. AC ripple is also maintained below 200mV, which can only be seen with the aid of an oscilloscope. After some lengthy laboratory base performance testing using a typical flashing algorithm, the PRO120 was then taken to a “live” field application where a 2016 model Mercedes E400 vehicle required regular flashing updates. Full instrumentation was enabled to capture the performance of the PRO120 and the results were very satisfactory.
When first hooked up to the Mercedes battery, the PRO120 delivered a ‘top-up’ charge of 118 amps. Throughout the flash tune it met all flash current draw requirements, continuously mirroring power draw with supply, and responding quickly to any changes in demand. Once the flash tune was complete, the battery voltage was significantly higher than it was at the start of the process. The Mercedes Repair Specialist where the fieldtesting was done was Frank Wann Motors at Edwardstown Adelaide. This independent repairer is a dedicated CTEK product user within their workshop; however they were using a less powerful battery support unit to perform flashing updates. The benefits of the PRO120 Battery Support unit were reportedly very convincing to Nick Louca, Service Manager, and Adam, the workshop Foreman. On completion of the field tests the PRO120 was found to deliver the voltage and current requirements as designed for battery support when doing system flashing. The laboratory and field-testing work was done by GELCOservices of Adelaide. Bob Gell has decades of experience in the automotive sector. He is founder and CEO of GELCOservices that specialises in automotive electrochemical engineering, particularly related to the testing of automotive batteries, Electric Vehicle charge systems and infrastructure. The Company has a fully equipped technical laboratory for the effective validation process of automotive batteries and other automotive equipment such as battery testing devices, battery related accessories, and battery related Metallurgical investigations and EV charge systems development. For more on the CTEK PRO120, visit www.ctek.com
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DWIZ SUPER STRONG DIFF HOUSINGS For replacement of the Nissan Patrol Front Diff Housing For anyone looking to have proven off-road capability and most importantly, reliability, Dwiz says nothing beats the peace of mind of having a strong stable front end. Dwiz says its ‘Super Strong’ diff housings have been designed for those off-roaders that like to venture off the beaten track, or those whose daily commute is not the average everyday drive up the highway. Based on years of experience, design and development, Dwiz says this patented design thrives in an environment where simply being “standard” won’t survive. It says its design process has focused on areas where the factory housing is common to fail and is strengthened at all critical points to give you added piece of mind out in the bush. With the benefit of a once-off investment, Dwiz says its Diff Housings truly unlock the potential of your 4WD. On offer are replacement Nissan Patrol GU/GQ diff housings, as well as designs to suit models such as the 80 and 105 series Landcruiser and the Landcruiser 76, 78 and 79 series (Super Strong Rear Housing, matching front track width).
• Swivel balls are made from electroless nickel plated 4140 Chrome Moly steel • Built in 5mm Thick Diff Guard • Built in two degree caster correction to cope with suspension lifts
Dwiz says the following is what makes its diff housings so successful:
Tested in some of the world’s harshest off-road conditions, including on Fraser Island for more than 50,000kms, Dwiz says its housings have been proven time and time again.
• The inner tube and blocking gives the housing its strength through a trussing effect at critical points
For enquiries and sales, contact Todd on 0450 256 355 or email todd@dwizdiffhousings.com.au
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NEW NGK IGNITION COILS CATALOGUE RELEASED NGK says its range growth exceeds 20 percent NGK says it is excited to announce the launch of its new Ignition Coils catalogue. Packed to the brim with general product information, tech tips and of course a complete application guide, NGK says this is a comprehensive resource for all automotive workshops. “Our latest ignition coil catalogue is a comprehensive guide that not only highlights NGK’s extensive product and application listings, but also incorporates beneficial product information, the NGK part number identification system and installation instructions,” NGK Spark Plugs Australia Product Manager, Chantra Kriv, said. Building on its already extensive range, NGK says its new Ignition Coils catalogue includes an increase in excess of 20 percent and that its ongoing commitment to growing the ignition coil range has cemented its position as the “Complete Ignition Solution.” “We have invested heavily to ensure that the continuation of range growth of NGK Ignition Coils meets or exceeds OE quality,” Chantra said. “It is divided into six categories: Distributor coils, Block coils, Block coils with two high voltage
outputs, Pencil coils with single spark technology, Pencil coils with dual spark technology and finally Ignition coil systems.” NGK says that as with all of its product ranges, NGK’s ignition coil part numbering system is intuitive and easy to use, which combined with the release of its new Ignition Coil catalogue makes it quick and easy to identify the right coil for any application. “Our Ignition Coils range includes a series of critical design elements that directly impact the performance and longevity,” Chantra said. “Every part number in our range has been engineered to deliver correct seating, excellent pulse strength durability, short-circuit and moisture resistance, superior thermal loads and vibration resilience and optimal dimensioning of cooling surfaces for the heat dissipation and temperature stability.” As an organisation NGK says it is committed to continual improvement and development and as an outcome, automotive technicians can now access the complete range of NGK Ignition Coils by downloading the innovative NGK Part Finder App in which you can find the correct part for your vehicle in just a few clicks.
The NGK Part Finder App is available for download from Google Play and App Store. “We’re extremely excited about the launch of the latest NGK Ignition Coils catalogue, it’s been a lot of hard work, but now we can provide technicians with the peace of mind that they can quickly identify and install the right part number for their specific application from a trusted supplier,” Chantra said. For more information or to contact NGK Spark Plug (Australia), call 1300 55 40 59 or visit www.ngk.com.au
NEW PRO QUIP SUPER CAN Half a turn is all it takes Pro Quip says its new Super Can relieves the pressure from your fuel storage challenges. The all new patented Super Can from Pro Quip is said to be a step forward in the world of portable steel fuel containers. The new Easy Open threaded design of the neck and lid makes opening, closing and depressurising safer, says Pro Quip, which states it is often the simplest of ideas that provide the best results, especially when they come from an Australian, family-owned business. Combining this great idea with the highest quality manufacturing Europe has to offer allows the
Super Can to sit at the pinnacle of the fuel can market, says Pro Quip. With an internally threaded neck, the Super Can is able to utilise all the familiar benefits of a tethered fuel filler cap which has been specially modified to suit. Half a turn is all it takes to safely release built up pressure from within the can, which is a significant benefit over the bayonet design which has been bruising fingers since World War II. This is particularly relevant in our hot Australian conditions where even the smallest of splashes with fuel can have disastrous results. With a further few turns, the Super Can is open and ready for use. Emptying the contents of the can is made simple with the specially designed long flexible pourer that screws into the neck and includes a breathing channel for smooth flow. Closing the lid feels firm and secure with the ‘click to close’ feature of a standard fuel filler cap. The Retro-Fit Locking Cap is an optional extra that allows the can to be safely and securely locked while it is stored.
Again using the benefits of the original locking fuel filler cap design, the Super Can version has been specially modified to specifically suit life on a fuel container. Pro Quip says the Super Can and all of the accompanying accessories are available now at many great Automotive, Industrial and Hardware outlets such as Super Cheap Auto, Mitre 10 and Blackwoods, just to name a few. For further information, visit www.proquip.com.au or call 03 9761 1110 during business hours. 75
PRODUCTS
DRIVEN RACING OILS Camtech Cams has been appointed Australian Distributor for Driven Racing Oils Many in the racing and performance industry have heard of or used Joe Gibbs Racing Oils. The name has now changed to Driven Racing Oils, but the oil has remained the same. Joe Gibbs Racing developed Driven Racing Oils to fix its NASCAR flat tappet camshaft problems. It is reported that just by changing to its BR Break-In Oil from off-the-shelf products virtually eliminated break-in failures. Next they began to develop qualifying oils and racing oils, that is where it is said they found significant power gains.
WARN AND PROTECT With intense emergency light output Emergency response vehicles require lighting devices to enhance their presence and assist to warn others of possible danger. They also need to be manufactured to handle the rigours of all hazardous emergency situations. LED Autolamps now has available a new range of high brightness LED emergency strobe lights, built tough enough with applicable safety standards to meet these demands. By using the latest LED technology, the 120033-series lamps include three high powered three-watt SMD LEDs and are matched to an enhanced optical lens producing an intense light output which is the correct colour and brightness to exceed the SAE J595 Class One standards for particular flash patterns. The lamps are available in five colours which include Red, Blue, Amber, White and Green with a clear lens and are suitable for a wide range of warning and emergency vehicle applications.
Camtech Cams says Driven Racing Oil brand was originally created to advance engine and driveline performance in all-out race and high performance engines. Now, it says, that innovation extends beyond the race track to the street. Due to ever tightening EPA requirements, today’s motor oils have reduced quantities of anti-wear chemistries like Zinc, Phosphorus and Sulphur. As a result, the oil you buy today is not the same as 10 or 15 years ago.
In addition, LED Autolamps says the lamps have an extremely low profile of only 8mm and have a compact fit size of only 89mm x 30mm. The lens is made from durable polycarbonate with equally durable aluminum circuit board all fully sealed against water and dust ingress to stringent IP67 standards – perfect for the most demanding internal or external emergency environments.
Fitting options include easy stick on application with supplied high-quality 3M tape or a traditional screw fit. The lamps come with a three-year warranty as standard and are presented in a secure retail hang pack. They are available now from LED Autolamps. For further information, visit www.ledautolamps.com for your local distributor or call 03 9466 7075.
To suit 2018 Nissan NP300 Series III Ironman 4x4 has added to its range of Tailored Comfort Canvas Seat Covers. The range now includes a rear seat cover for the recently updated 2018 Nissan Navara NP300 Series III (Part Number: ICSC048MYR).
Performance and racing engines see more RPM, higher loads and increased temperatures compared to standard engines. As such, race and performance engines require higher levels of these wear additives to prevent premature part failure. The oil used in an engine needs to be formulated specifically for that type of engine – after all, says Camtech Cams, you wouldn’t use stock pistons in a race engine and the same goes for oil.
Ironman 4x4 says the covers are made from 12oz hard-wearing canvas and with an added extra layer of foam, will ensure you always ride in comfort.
From full synthetic race oils to engine break-in oils, Driven reportedly offers a wide range of race winning products that deliver enhanced performance, protection and value.
Ironman 4x4 reports these seat covers are completely air bag compatible. It reports they are built using a special thread and a controlled stitching process, allowing the side seams to split upon airbag deployment, keeping you and your family safe.
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Available in a multivolt 12-24V, they run at a low current draw of 0.40amps at 13.8V constant which is important to consider when fitting multiple heads to one vehicle that is to be powered by the battery operating system when the vehicle is idle.
REAR CANVAS SEAT COVERS
While this is good for standard engines, it is bad news for your racing or high performance street engine, says Camtech Cams.
For more information on gear oils, engine oils or lubricants for your performance street car or your race car, visit www.camtechcams.com.au
These lamps feature five flash rates that comply with SAEJ595 Class1 with a total of 11 selectable flash patterns available to choose from. The lamps have a synchronising wire so you can fit and synchronise multiple flash heads or set to alternate if required depending on application.
At the same time, the waterproof and mud resistant barrier protects your seats from everyday life, while also protecting the re-sale value of your car.
The Ironman 4x4 Tailored Comfort Canvas Seat
Covers are said to be quick and easy to install, allowing you more time to enjoy the great outdoors. For more information, visit www.ironman4x4.com *Please note the current canvas seat covers ICSC048F for the front seats are compatible with the 2018 Nissan Navara NP300 Series III.
PRODUCTS
BUSHRANGER REVO VEHICLE RECOVERY WINCH The first of many new Bushranger products to launch in the coming months Bushranger says its new REVO Vehicle Recovery Winch is packed with loads of features that have been engineered, designed and tested locally. The winch marks a significant change to the Bushranger brand which states it has been supplying quality engineered products for over 40+ years in the Australian marketplace. Bushranger says it is the first of many quality, engineered products to launch in the coming months. Those behind the product say it is packed with many features including: high quality construction, low current draw, four stage
oversized gearing with fast line speeds and an advanced proportional friction braking system that will reliably hold 100 percent of the rated load with no slippage. Bushranger says the zero drag braking system allows for fast no load line speeds, making unspooling the rope a breeze. No more pulling against the friction of traditional winch braking systems, it says, just use the power of the winch to do the unspooling for you with no concern of brake drag causing unnecessary wear and heat build-up. Further, Bushranger says the fully sealed motor and gearbox (IP67 rated) gives maximum protection from water, dust and debris, meaning the winch is ready for anything you can throw at it. The versatile design of the Bushranger REVO is said to maximise the ease of installation with 16 Gearbox clocking positions (resulting in 22.5 degree increments) and a multi-mount Control Box. The wire version is supplied with a strong roller
fairlead setup incorporating durable stainless steel rollers, whilst the synthetic version comes standard with the legendary two position aluminium hawse fairlead, which was an innovation first introduced by Bushranger, it states. A wireless hand controller rounds out the premium synthetic version, allowing for reliable, no delay, cord free operation of the winch, giving you the freedom to manoeuvre around the vehicle without the limitations and tangles. The Bushranger REVO has a limited lifetime mechanical warranty, and five-year electrical warranty. It is now available in store. For more information, visit www.bushranger.com.au/revowinch
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GATES MICRO-V KITS Available for a complete system replacement Gates Australia offers a range of Micro-V Kits to suit a wide range of applications, covering the most popular makes and models including European vehicles. Flawless operation of the car’s accessory belt drive system depends on every component working as a team. If any component fails, the entire system breaks down resulting in costly repairs. The multi-ribbed micro-v belt is an essential part of the engine. It powers belt driven accessories like the power steering, alternator and airconditioning in most applications. When it is time to replace the drive belt it pays to also replace the peripheral belt drive components including the tensioner and idler. High under-bonnet temperatures plus constant flexing ultimately take their toll; over time even the best belt will wear and need replacement. But the other belt drive components don’t last forever either. Belt tensioners and idler pulleys are wear parts,
not hard parts. The wear of these components affects the belts, and subsequently, the complete system’s performance. Putting a new belt on old peripheral belt drive components is never a good idea, says Gates. The new belt’s service life will be greatly reduced in doing so, it states, explaining the best long term solution is to replace all wear parts simultaneously. Replacing all drive system components provides a range of benefits for automotive workshops. First of all, replacing all components in the drive system will ensure your customer’s vehicle will get maximum service life and avoid the potential for premature failure of any one component with a potential roadside breakdown the result. Secondly, replacing all parts in the drive system maximises profits for the workshop by replacing all components in one job rather than just a belt. Gates says it promotes a ‘Be System Smart’ message which recommends inspecting accessory belt drive components at 100,000
kms and replacing all components by 150,000 kms to ensure you keep your customers on the road. Gates states it makes drive system replacement easy with OE quality Micro-V Kits. Gates Micro-V Kits include the Micro-V belt/s, tensioner and idler pulleys required to overhaul the accessory belt drive system. Gates Micro-V Kits are available now for popular applications including European vehicles. For more information, go to www.gatesaustralia.com.au
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E-Z LIKE SUNDAY MORNING Get onto the tracks faster with ARB’s E-Z Deflator Digital Gauge Most 4WDers know the importance of tyre pressures when hitting the tracks, which is why having a deflation set-up that allows a fast and accurate response is so handy. ARB explains that the unique, patented design of the ARB E-Z Deflator allows for removal of the valve core for rapid tyre deflation, while also providing accurate pressure reading via the simple movement of a sliding valve. Provided in a protective canvas pouch, the quality bronze Bourdon Tube gauge design ensures accuracy is not affected by fluctuations in temperature, humidity or altitude. With accuracy of +/- 1psi between 15-75psi,
the easy to read blue backlit display includes multiple pressure readouts including PSI, BAR, KPA and KgF. The E-Z Deflator has up to 200 hours runtime on a set of two x AAA batteries which are supplied with the unit.
ARB Tyre Accessories ARB offers a range of other tyre accessories also, including but not limited to: • ARB Inflation Case: the case incorporates all the necessary areas to house ARB inflation, deflation, gauges, hoses and general air accessories and incorporates “world renowned” YKK#10 Zippers for durability and quality, abrasion resistant canvas, durable rubber handle and high-vis reflective taping for safety. • Speedy Seal Puncture Repair Kit Series II: the Speedy Seal Kit Series II includes all the components necessary to repair tubeless radial or cross ply tyres, without removing the tyre from the vehicle or rim. A pencil type tyre gauge with dual chuck makes setting pressures a snap, while a spring steel insertion need and hardened reamer tool allow fast tyre repairs. • ARB Digital Tyre Inflator: the ARB digital tyre inflator makes checking and adjusting your vehicle’s tyre pressures a fast and simple
operation thanks to its large easy to read digital blue backlight display, big thumb operated inflator button and easy access deflator bleed button. • Air Pressure Gauge: an ideal way to accurately measure your tyres’ PSI when you’re making adjustments for off road conditions. A fully geared, solid brass precision movement and Bourdon Tube gauge with flexible hose means easy access for rims with intricate styling. • Low Air Pressure Gauge: specifically designed for off road use, this gauge incorporates a lower scale for improved accuracy at lower pressures. It is simple to use with a large 3.5” diameter gauge and three pressure scales (PSI, kPa and bar). • Tyrepliers Tyre Repair Kit: ARB also stocks the quality range of Tyrepliers tyre changing and repair equipment for tube and tubeless tyres, with components available as a kit or individually. For more information, visit www.arb.com.au
EFS X-TREME LANDCRUISER 200 SERIES BIG BORE SHOCK RELEASE From KPD Industries KPD Industries says it is an expert at providing tailored trade supply solutions in 4WD aftermarket products. One of the main product groups KPD offer is the range from EFS 4WD Accessories. Recently released is the X-Treme shock range for the Toyota Landcruiser 200 series. The 200 series is one of the biggest and heaviest 4WD vehicles in the Australian 4WD market. With this in mind EFS have developed an oversize front strut and rear shock to control this heavy mass. When you are towing, touring or have a heavily laden vehicle with accessories you need a large volume shock absorber with the right valve forces and quality to control a vehicle of this nature in challenging on and off-road conditions that are found Australia wide. The shock has a large 45mm bore diameter and 20mm hardened chrome piston rod. The use of high quality high temperature shock fluid and 82
quality multi-lip shaft seals make this shock extremely reliable. The additional travel provided by the extended length shocks also help to provide better on and off-road handling and traction. The Dynamic Motion Control (DMC) Valve provides the same level of velocity sensitive variable damping control characteristics as the more expensive race shock options on the market, however packaged into a twin-tube construction with 2mm wall thickness and bonded rubber factory style bushes, the performance from this value priced option is impressive. Quite often towing and off-road vehicles will be fitted with bull bars, rear bars and tow ball weight. EFS also offer a range of coil springs with a 35mm lift to provide the 200 series with additional lift for off-road situations and also enabling the correct front to back rake to ensure perfect handling when loaded or towing. EFS
back their product with an Australia wide threeyear/100,000km warranty. KPD Industries says it offers trade supply solutions from its own brands like Carbon Winch, Diesel Power and Radflo USA. It states that along with representing great brands like EFS on a local level, it can also supply the off-road store, tyre shop or mechanical workshop with excellent quality, value and reliable products with a viable margin and industry leading technical and marketing support. KPD Industries requests that all sales orders are sent to sales@kpdindustries.com.au to avoid delays in processing your order.
PRODUCTS
ACS LAUNCHES AWARD-WINNING PRODUCTS AT SEMA Four new products were unveiled at the Las Vegas show Australian Clutch Services’ US-based performance brand, XClutch, recently launched four new performance products at the SEMA Show, two of which won Global Media Awards.
“What better place to launch the products than SEMA Show 2018 where we have been exhibiting our new US based performance brand, XClutch.”
The new kits include a new performance range for the 2018 model Ford Mustang, 184mm twin sprung ceramic race clutch for the Honda Civic Type-R FK8, an alloy cover 240mm upgrade for the FC1 Honda Civic 1.5L Turbo and finally a Hyundai Veloster N 240mm performance upgrade which will also suit the Australian delivered Hyundai i30 N.
The new products in the range have been designed to suit several markets including Australia, America and Europe with these vehicles already proving to be popular tuning platforms.
They will be available in the Australian market under the Xtreme Clutch banner and include both street and motorsport based upgrades. The kits come complete with all required components for the upgrade including bolts and hydraulics as required. “We are excited to see these new products in the market after many months of research and development,” Australian Clutch Services Managing Director, Brenton Jordan, said.
“We have developed this product range to support all of our distribution network around the world,” Brenton said. “These vehicles are quickly showing their performance tuning potential and we have already had great interest in the products from both specialist tuners and vehicle owners.” ACS says each of the kits have been designed to fill a gap in the market and ACS reports it is particularly excited about the 2018 Ford Mustang range which is designed to provide a solution for modified vehicles being used on the street or for motorsport applications. Australian Clutch Services recently took delivery of a 2018 model GT Mustang to help with the development of this kit and to provide a platform for testing of high-performance street and motorsport upgrades. “The 2018 Mustang is an ideal base for tuning groups around Australia,” Brenton said. “These vehicles will quickly be able to offer a significant increase in horsepower and torque so we have developed a range of twin plate kits including a 230mm variant available as a twin plate organic or twin plate ceramic and a 270mm twin plate organic.”
Award-winners The Global Media Awards at SEMA, which are judged by a select group of top journalists from countries around the world, recognise products that offer excellent consumer appeal and are likely to succeed in the journalist’s home country. XClutch won an award for its new 2018 Ford Mustang 230mm twin plate organic clutch and also its Hyundai Veloster/i30 N 240mm performance upgrade kit which ACS says were recognised by an Australian journalist as likely to succeed in the Australian market. Both of these kits have been designed for street use but are also available with ceramic friction material for motorsport applications. “We are thrilled to receive these awards at one of the most prestigious events on the calendar,” Brenton said. “We have worked hard to develop these kits for the American and Australian markets and it was great to be recognised for this as we launch our US based performance brand, XClutch.” For more information on the Global Media Awards or the Xtreme Clutch product range, please contact Australian Clutch Services on 1800 CLUTCH or email sales@australianclutch.com.au
AEROKLAS UP & DOWN TAILGATE LIFT A smarter solution Have you felt the strain in trying to juggle what you’re carrying whilst trying to open the rear tailgate, or have you ever worried about the weight of your vehicle’s tailgate around children? Aeroklas says it has developed a smarter solution that provides a safer and easier way to open and close 4WD tailgates. The Aeroklas Tailgate Lift works by damping the majority of the tailgate weight through a unique designed torsion bar and gas strut system. Comprising of two major components, the torsion bar mechanism has been designed to absorb the 84
weight of the tailgate when closing, while the gas strut dampens the opening function. Aeroklas says both of these components will reduce the weight of open and closing your vehicle’s tailgate by up to 70 percent. Each Tailgate Lift product is made to be vehicle specific with no drilling required and comes with a three-year warranty. Most common ute models are covered including Ford Ranger PX, Isuzu D-MAX 2012+, Mazda BT50 2011+, Nissan Navara NP300, Toyota Hilux 2015+ and Holden Colorado 2012+ and more models are currently in development.
For more information, contact your nearest Flexiglass branch on 1300 656 599 or visit www.flexiglass.com.au Trade enquiries welcome.
PRODUCTS
NEW FROM HSP PRODUCTS Available now on the Toyota Hilux Rogue, Rugged and Rugged X models HSP 4x4 says favourites such as the Roll R Cover, Tail Assist and Tail Lock are now available to be fitted to the new Toyota Hilux Rogue, Rugged and Rugged X models.
Roll R Cover HSP 4x4 says this is the most versatile acecssory on the market. The HSP Roll R Cover allows you to customise your Roll R Cover to what you need, whether it be sportsbars, ladder racks, rhino racks or basket, it is up to you. The cover is designed and manufactured in Australia.
Tail Assist HSP says its Tail Lock is a truly revolutionary product allowing you to sync your tailgate with your existing vehicle remote. There is no drilling required, as the system uses existing factory mounting points. Further, installation is said to be a breeze with plug and play wiring.
LIGHTFORCE HTX Now available in 24 Volts A 24 Volt version of the ever-popular Australianmade Lightforce HTX is now available, making this high-performance driving light compatible with even more commercial trucks and vehicles. Lightforce says the HTX is the ultimate hybrid of HID and LED technology, providing the instant flood of LED combined with the unmatched long-distance of HID, eliminating the need for additional spotlights. With a variety of European and Japanese trucks being equipped with 24 volt electrical systems, many customers have had a 24 volt version of the HTX on their wish-list. “The design team has introduced the 24 Volt version of the HTX to ensure all commercial vehicle types can easily enjoy the benefits of our flagship product,” Lightforce Senior Engineering and Operations Manager, Mark Zussino, said. “No other driving light achieves what the HTX does – it is truly one of a kind. “HTX has two independent circuits – users can choose to operate the HID and LED options simultaneously for maximum output or run them independently of one another. Choose LED for instant width, HID for long distance or combine the two for ultimate visibility.” The HTX 24V includes a stainless steel top bracket as standard, which provides additional stability and reduces vibration during the extreme driving conditions experienced by truck drivers.
Maintaining the distinctive design of the 12 volt version, the Lightforce HTX 24V features a 70 watt HID globe in the centre of a 170mm reflector, which works to provide long-distance performance. The reflector is surrounded by 20 LEDs in a circular pattern, each with a precision angled reflector, which provide a wide spread that is similar to that produced by a Lightforce 20” LED Bar. Additional features of the Lightforce HTX products include an IP69K rating that offers complete protection against any containment ingress and UV stable hard coated lens for extra impact protection. A pair of HTX produces a beam distance of 1 LUX at 1767 metres and a beam width of 1 LUX at 92 metres. The LEDs have a 5000K colour temperature (with a colour-matched HID) which reduces glare, reflection and driver fatigue, for a safer, more enjoyable drive when completing long hauls. Stockists can order now from Lightforce Customer Service or the Lightforce Regional Sales Manager. For more information, visit www.lightforce.com
RATED RECOVERY POINTS To suit Holden RG Colorado 11/2016+
Tail Assist HSP 4x4 says the Tail Gate Assist is a fantastic addition to any vehicle’s tail gate. Utilising existing mounting points, there is no need for the removal of the tailgate during installation. The HSP Tail Gate System uses a two sway strut system which will not only dampen the weight while the tail gate is reclining, but also reduce weight when inclining. For more information, call 1300 441 498, email info@hsputelids.com or visit www.hsputelids.com 86
Ironman 4x4 has released rated recovery points for the Holden RG Colorado 11/2016+ which have endured a wide range of testing. They are NATA tested and approved to verify strength and design, and also undergo extensive real-world recoveries to ensure a superior rated recovery point is developed. The recovery points have an individual working load limit (WLL) of 500kg and are designed to connect to your recovery device via a 4.75t shackle. An equalisation strap can be used with two recovery points, which allows the load to be distributed over both sides of the vehicle. Attaching to the chassis means these recovery points utilise rated high tensile bolts for fastening. These bolts have a Geomet coating that acts as an anticorrosive agent withstanding 1000 of hours of salt spray testing without any signs of rust, says Ironman 4x4.
The points are manufactured from premium grade materials, SPHC oil and pickled steel (not mild steel), for maximum strength and high resistance to rust. It is a full one-piece part with all hardware included for mounting. The points are powder coated red for easy identification, especially when covered in dirt and mud. They are compatible with Ironman 4x4 bull bars. For more information, visit www.ironman4x4.com
MEMBER FEATURE
ZF AFTERMARKET: SETTING THE PACE FOR TOMORROW’S MOBILITY
The transformation of the automotive aftermarket is in full swing: alternative drive concepts, digitalisation, connected cars and autonomous driving in addition to changing customer expectations are just some of the huge challenges faced by market participants ZF Aftermarket says that with its innovative products and individual service concepts, it has established a successful position as both architect and pacemaker for tomorrow’s mobility, and likewise as a reliable and competent partner for customers. To ensure vehicles move efficiently, safely, dynamically and reliably, ZF says its products are the first choice in driveline, chassis and safety systems – for passenger cars, trucks, buses and motorcycles. With its guiding principle “see. think. act.” ZF states it has secured a strong global position by mastering the interaction of sensors, control units and vehicle motion control. The Aftermarket Division of the leading automotive supplier is heavily involved in developing tomorrow’s mobility and from this, says it derives the appropriate agenda for the future of the aftermarket.
Realising the opportunities offered by digitalisation Helmut Ernst, Head of the ZF Aftermarket Division, explained how the opportunities offered by digitalisation can be realised. “On one hand, it requires a readiness to question familiar business models, identify the potential of vehicle and user data, derive attractive business opportunities and implement them,” Helmut said. “On the other hand, market participants have to align even more strongly with customer expectations by offering more individualised mobility services. Here, comprehensive understanding of the systems and technical knowhow remains the most important foundation.” With tailor-made solutions for the aftersales market and with its established product brands ZF, Lemförder, SACHS and TRW, ZF Aftermarket believes it is well-positioned. At Automechanika Frankfurt in September, a particular product highlight for ZF Aftermarket was Electric Blue, the new range of TRW branded brake pads for electric vehicles which ZF says drastically reduces both interior noises and particulate emissions when braking. 88
Tailor-made product and service portfolios “We will see an increase in electrically powered vehicles and transportation systems that are highly automated or even driving autonomously, especially in urban environments,” ZF Aftermarket Head of the Independent Aftermarket Business Unit (IAM), Markus Wittig, said. “By 2030, ZF expects around 30 percent of global automotive production to be focussed on all-electric or hybrid electric vehicles. “As a manufacturer of the accompanying products in OE quality, we have first-hand knowledge. We therefore designed a high-voltage (HV) training concept at an early stage, which has become a bestseller in our comprehensive training program portfolio.” This training gives workshop employees the necessary key competencies to master the complex range of topics surrounding future technology says ZF Aftermarket, which states its modular blended learning concept ensures optimal success whilst reducing attendance time and lowering costs. However, the business understands traditional aftersales service demands per vehicle will decrease in the long term: fully electric vehicles
do not require toothed belt or oil filter changes, for example. But before this happens, it says, the increase in hybrid electric vehicles will lead to an increase in service business due to the double drive system which utilises a conventional as well as an electric driveline. ZF Aftermarket believes data-based services will be major sales generators in the future: the networked workshop of the future knows the status of its customers’ vehicles and recommends preventive maintenance or repair to the owner based on current vehicle data. In the case of a breakdown, the service staff can even provide remote diagnoses. This helps to make operational processes significantly more efficient, and
MEMBER FEATURE
customers will get their vehicles back more quickly.
Intelligent networking of fleets and workshops
“Digital Natives accept recommendations from their car on preventive maintenance and repairs,” Markus said.
Smart networking of individual systems via telematics is a key element in the rapid process of digitalisation, explains ZF Aftermarket.
“They expect their workshops to be on the ball at all times, to act quickly and to offer the best service at a reasonable price. Comparing prices and services online is just as natural to them as purchasing online.
Particularly when it comes to steering fleets, ZF says its connectivity solution Openmatics has tangible benefits, as it is based on a smart and open connectivity platform and therefore works independently from the vehicle manufacturers.
“If their workshop of choice adapts to that and develops specific digital service offers or mobility services such as car sharing, it will not only gain a good digital reputation but also see real business profitability.”
An OBD dongle collects and transfers the data, and this telematics and diagnostic unit reads 74 specific signals straight from the vehicle’s OBD interface, among them fuel level, braking response and error messages.
In addition, the dongles transfer GPS data and the sudden onset of changes in velocity. As Openmatics not only registers but also interprets this data, the platform significantly contributes to driving safety and the optimal steering of fleets, says ZF Aftermarket. “Openmatics allows workshops to offer their fleet customers a variety of products and services. To put it simply, Openmatics has set new telematics standards on the independent aftermarket,” Helmut Ernst said. Furthermore, ZF Aftermarket reports it was involved in establishing a neutral digital market place for vehicle data across various companies; thus ensuring that unrestricted access to vehicle data is guaranteed for the IAM. On this digital market place, further services can be purchased from a steadily expanding catalogue. True to its guiding principle of “see. think. act.” ZF says it has the technical competence and range of products to allow vehicles to do just that while taking this philosophy a step further; stating it not only sees the future challenges that the market faces, but also develops and establishes the appropriate products, service portfolios and workshop concepts. In doing so, it says it is securing the future of the aftermarket, assisting partners with technical know-how, and setting the pace and standards for tomorrow’s mobility. For more from ZF Aftermarket, go to www.zf.com/au 89
DIESEL
CLEANING UP THE ACT: REDUCING NOX EMISSIONS VIA SELECTIVE CATALYTIC REDUCTION In this article, AutoMate’s Clint Flower discusses SCR technology: why it is important, how it works, and what you need to know when you see it in your shop
When the Volkswagen Dieselgate scandal first broke in September of 2015, few people understood the profound effect this event was to have on the direction of vehicle technology in the global car industry. Three years on, the shockwaves continue to reverberate internationally, as automakers scramble to clean-up their diesel-engines and turn to various solutions to achieve this. As a result, technicians will increasingly find themselves dealing with systems designed specifically to reduce diesel engine emissions, particularly as the more complex diesel vehicles from the last decade begin filtering into the independent aftermarket. One such system is SCR, or Selective Catalyst Reduction: an exhaust gas aftertreatment system used by manufacturers of diesel powered vehicles to reduce the oxides of nitrogen (NOx) produced by their engines during combustion. SCR is now employed widely across the industry, particularly in the aftermath of Dieselgate, and is often paired with Diesel Particulate Filters to achieve maximum NOx reduction without reducing vehicle performance. It’s interesting to note that a great number of the vehicles implicated in the Dieselgate saga were not fitted with SCR, with Volkswagen attempting to eliminate the expense of installing such technology into their vehicles by using the “defeat” software instead. Indeed, installation of SCR requires substantial engineering of the vehicle floor-pan to accommodate the various delivery lines and reservoirs that form part of the system, meaning it cannot be easily retrofitted and must be ‘designed-in’ from the drawing-board stage of development. It’s also worth noting that different manufacturers have different names for their SCR systems, for example, Mercedes refers to their system as BlueTec, while the PSA Group (Peugeot and Citroen) call their system BlueHDi. So, what is SCR? Fundamentally, SCR utilises a chemical reaction known as selective reduction. This means that, out of all exhaust gas pollutants produced by the engine, only the NOx is specifically targeted and reduced. To achieve this goal, a reducing agent is injected into the exhaust gas flow upstream of the NOx catalyst that reacts (reduces) NOx into pure nitrogen and water. The primary reducing agent used in this reaction is ammonia, which is extremely toxic in nature and difficult to store. (See Graphic 1) Graphic 2
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Graphic 1
Thus, manufacturers use a diluted form known as “Aqueous Urea’. A common brand of aqueous urea reductant is “AD BLUE”. This is a synthetically manufactured reductant using a 32.5 percent solution of urea in water. As a side benefit, using Aqueous Urea provides additional Oxygen in the exhaust gas stream that aids in the conversion of Carbon Monoxide into safer Carbon Dioxide. Urea based reductants must be kept within a very narrow temperature range, as most will freeze if their temperatures drop to around minus 10 degrees Celsius. These same reductants will also break down at temperatures of over 70 degrees Celsius and are very susceptible to bacteria growth (Urea is after all, an organic liquid). Vehicles using SCR must have a storage system that can accommodate the characteristics of urea based reductants. The reducing agent or reductant tank contains a delivery module, a level evaluation unit and the heater control module. Due to the low freezing point of the reductant, heating elements are built into the tank, delivery module and delivery lines to prevent solidification of the Urea solution. (See Graphic 2) Reductant is drawn from the heated pot via a low-pressure pump. When the ignition is switched on and the operating conditions for the SCR system are met, the pump delivers reductant to the injector at pressures of around five bar. Aqueous urea needs to be vaporised in order to react with NOx, and the injection pressure and exhaust gas temp achieves the right conditions. When the driver switches the engine off, an integrated reversing valve is activated by the ECM, drawing the reductant out of the injector and delivery line then back into the storage tank. If the reducing agent was left in the lines and allowed to freeze, not only would the NOx output of the engine exceed the emission standards but the expansion of the urea solution may cause permanent damage to the SCR system. Reductant pressure is monitored by the ECM to determine the optimal current supply to the supply pump, thereby maintaining a pre-defined delivery rate to the injector. The level sender unit used in the reductant tank is designed as a multi sensor array - and is mounted directly into the heater pot. A designated control module evaluates the level signals from each individual sensor and transmits actual level data to the engine control module via PWM signal. Each sensor is of the capacitive design, and calibrated to measure different properties of the reducing agent as well as the fluid level. Because the UREA solution is of a dielectric nature; contamination, biological growth, reductant breakdown and quality can be determined by the capacitance of the fluid. (See Graphic 3) The role of a delivery injector in the SCR system is to deliver a metered quantity of reductant directly into the exhaust gasses downstream of the close-coupled DPF. The ECM is responsible for the operation and monitoring of the SCR injector and its control circuit. If a failure occurs and reductant is unable to be introduced into the exhaust gas, the ECM may prevent engine start if the failure warnings are repeatedly ignored by the vehicle driver. (See Graphics 5 & 6)
DIESEL Graphic 3
Shortly after injection and mixing has occurred, the aqueous urea solution undergoes chemical reactions with the exhaust gas - known as “Thermolysis” and “Hydrolysis.” The aqueous urea separates into ammonia and oxygen. NOx reduction takes place in the reduction catalytic converter, which is designed to accelerate the selective reduction reaction. It is the reaction between the NOx and ammonia that forms nitrogen and water. The design of the reduction catalytic converter is very similar to that of an oxidation catalytic converter using a honeycomb-shaped ceramic body. The converter’s substrate can be coated with a variety of different ceramic materials including copper zeolite - an accelerant for NOx reduction. SCR converters can operate from as low as 200 degrees Celsius, although normal operating temperatures typically exceed 350 degrees Celsius. If the exhaust temperature drops below this, the chemical reaction is no longer effective - so reduction of the NOx can’t occur. Exhaust gas temperature sensors located upstream and downstream of the reduction catalyst monitor and report changes in temperature to the engine control module. A dedicated NOx sensor is mounted in the exhaust flow directly downstream Graphic 5
Graphic 4
of the reduction converter. This sensor works in a similar way to a wideband or lambda probe. NOx sensor signal values are very small, so a control module is needed to amplify and convert current values to network messages which are received by the ECM. (See Graphic 4) The moral of the story is that diesel emission control is only going to get more complex as worldwide emission standards are tightened and enforced. Staying ahead of your customers’ needs by learning about this rapidly evolving technology is therefore vital. AutoMate’s online, on-demand training program contains over 370 videos on topics including SCR and other important systems, making it an ideal tool for all technicians with an eye for their continuous professional development in a changing world. Written by Clint Flower - Automotive Technical Trainer and Presenter – with Harrison Boudakin for AutoMate Training an industry leading provider of online, on-demand digital training. Visit www.automatetraining.com for a free 14-day trial. Graphic 6
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DIESEL
GO FURTHER Worry less with a Frontier Tank in your Pajero Sport When planning a long-distance or remote trip in your 4x4, fuel consumption and petrol stations become of primary concern. Whether you are loaded to the brim, towing, engaging low range or a combination of them all, fuel economy is likely to take a hit. Your roughly 700km fuel range can quickly halve, and the nervous approach to the next town becomes a far too frequent occurrence... let’s hope they haven’t run out of diesel! ARB says you can recover your fuel range and your composure with one of its long range Frontier fuel tanks. Frontier tanks are designed to significantly increase the fuel capacity of your vehicle, by replacing the original equipment with a seamless, one-piece tank that is shaped to fit within the existing voids on the underbody of the vehicle.
Because the tanks are uniquely shaped to fit individual vehicles, it means greater use of empty areas beneath the car while keeping the tank high under the chassis for improved off road clearance compared to some alternative long range tanks. ARB explains the secret to the strength of the Frontier tank is its Crosslink Polymer construction. Crosslink Polymer is a lightweight, durable material that flexes when impacted rather than dinting or puncturing. Featuring up to 8mm wall thickness the Frontier tank offers durability to withstand the harshest off road conditions. As a full replacement system, there is no reliance on transfer fuel pumps or dual fillers.
New Mitsubishi Pajero Frontier Tank With a tank already available for most popular 4x4 diesel models, ARB has recently released a Frontier long range tank for the Mitsubishi Pajero Sport offering a 58 percent increase in capacity to 100 litres. For more information on accessories available for the Pajero Sport and all other popular 4x4 models, head to www.arb.com.au 92
GOSS DIAGNOSE FUEL RAIL PRESSURE SENSORS Goss stocks a range of fuel rail pressure sensors, low pressure fuel pumps and direct injection high pressure pumps The Fuel Rail Pressure Sensor (RPS) is used on Common Rail Diesel and Direct Injection Petrol applications to provide the pressure reading in the fuel rail to the vehicle’s Powertrain Control Module (PCM) and is mounted in the fuel rail close to the injectors. The fuel in the rail is under extremely high pressure and the sensor’s task is to ensure this predetermined pressure is maintained by signalling the PCM when the pressure in the rail drops. The fuel management maps within the PCM will then instruct the Direct Injection High Pressure Pump to increase output to restore the required rail pressure, along with adjusting the injector pulse width accordingly. Goss explains all of this communication is happening thousands of time per second to ensure the precise amount of fuel is injected into the cylinders to maintain economy and emissions. The Fuel Rail Pressure Sensor is a diaphragm strain gauge device in which resistance changes with pressure. The varying resistance affects the voltage drop across the sensor terminals and provides electrical signal to the Powertrain Control Module (PCM) corresponding to pressure. In the event that the vehicles PCM determines
that the fuel pressure is outside the set range or detects a short circuit it will commonly log the fault code (or codes) P0087, P0191, P0193, and P0194. However, code P0193 is the most common of these codes. For vehicles presenting with a no start situation or fuel pressure related codes, Goss advises technicians to check for possible causes which can include: • Low or no fuel • Faulty Fuel Rail Pressure Sensor • Fuel Rail Pressure Sensor wiring is open or shorted • Fuel Rail Pressure Sensor circuit poor electrical connection • Faulty Low Pressure Fuel Pump • Faulty Direct Injection High Pressure Pump Goss says it stocks a comprehensive range of fuel rail pressure sensors, low pressure fuel pumps and also direct injection high pressure pumps. Goss – vehicle mechatronics says it offers the aftermarket a truly genuine alternative when searching for quality replacement parts. For the details of your nearest stockist, visit www.goss.com.au
BLUETOOTH TUNING BOXES Now available from 4WD World 4WD World says it has released Bluetooth tuning boxes for the most popular turbo diesel and petrol vehicles. The British made units are able to be adjusted by using an App on any smart phone. They are a Plug and Play unit, making them easy to install in around 10 minutes. The Bluetooth tuning boxes have seven positions to enable users to adjust the engine output for up to 40 percent more power or 20 percent better economy. Turbo Diesel Utes such as Toyota Hilux and Toyota LandCruiser, Nissan Navara, Mazda BT50, Ford Ranger, Mitsubishi Triton and Isuzu D-Max which tow large caravans are among the most popular fitments, says 4WD World. It says the boxes are also proving popular for other 4WD wagons such as Toyota LandCruiser, Mitsubishi Pajero, Ford Everest, Isuzu MU-X,
Toyota Prado and Fortuner, as are vans such as LDV, Ford Transit and Mercedes. The Bluetooth units also are available for turbo petrol cars such as Audi, VW and Skoda. They have a three-year warranty and 30 day money back guarantee. For more information, visit www.bluetoothdieseltuning.com.au or call 1300 015 584.
DIESEL
STOP INTAKE CARBON BUILDUP With a HPD Catch Can HPD says one of its catch cans is one of the simplest and most effective accessories you can fit to a turbo-diesel engine. To meet ever-stricter emissions regulations, manufacturers of diesel engines have used Exhaust Gas Recirculation (EGR), which diverts sooty exhaust gases back into the engine to be burned again, reducing particulate emissions. The engine breather pipe sends air from inside the crankcase into the intake as well. The fine oil mist in this air combines with the soot from EGR to form a sticky deposit that builds up to the point that it affects the breathing of the engine, clogs EGR valves and jams turbo actuator flaps.
This build-up can occur very quickly – in some cases in less than 60,000km – requiring expensive intake cleaning that is not covered by warranty. HPD says it has tackled this problem with its catch can. The catch can is an oil/air separator that is mounted between the breather and the intake. Its four fine stainless steel mesh filters capture the fine vapour before it gets to your intake, reducing build-up over the life of the vehicle. Precision-made in Australia from billet aluminium, HPD catch can kits come complete with laser-cut brackets, silicon hoses and all clamps and fasteners needed to complete a factory-look fitment. The oil reservoir has a dipstick for easy monitoring of the oil level, and unscrews for easy emptying when required. The mesh filters need no maintenance and never need replacing. Installation is an easy DIY task for the home mechanic or enthusiast, with comprehensive fitting instructions and simple, bolt-up fitting;
or it can be quickly and cheaply done by any mechanic while your vehicle is being serviced. There are specific kits to suit dozens of popular models of 4WD and commercial vehicles, as well as a universal kit that can be fitted to any turbodiesel engine. The HPD catch can does not vent to atmosphere, so it is compliant with Australian Design Rules, explains HPD. HPD says its catch can kits can be ordered online, with most kits costing $385. For more information or to order, visit www.hpdiesel.com.au
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DIESEL
JLM TURBO CLEANER JLM Lubricants has expanded its range of diesel products JLM Lubricants has the new JLM Diesel Turbo Cleaner, which has been developed specifically to prevent and solve known issues related to diesel engine turbos. The purpose of a turbo or turbocharger is to increase the power of a diesel engine. However, dirt and soot deposits on the compressor or turbine wheel can stop a turbo from rotating properly, because the variable blades of the turbo get caught for example.
When the soot particles on the blades and the adjustable mechanism of a variable geometry turbo (VGT) are burned away, resistance is reduced, and normal operation is restored once more. Requirements vary between modern and older vehicles. The technologically advanced fuel systems of today are extremely finely tuned and therefore more susceptible to disruptions caused by chemical reactions of the fuel.
In such cases, the most logical first step is to clean the turbo. Soot is often the root cause of the issues and will result in a loss of engine power. A contaminated turbo reduces engine power, increases fuel consumption and causes the engine to emit visible smoke.
This can lead to contamination of the fuel system, as well as inadequate lubrication, corrosion and other issues. In older vehicles, accumulation of dirt in the fuel system and wear on the components means they struggle to achieve the correct air-to-fuel ratio or optimum combustion.
JLM Lubricants says it is bringing its product to the market in response to high demand among its professional clients for a superior turbo cleaner.
JLM Lubricants says that thanks to its highly effective turbo cleaner, any soot particles that have been left behind are removed, burnt away and included in the combustion process, without the need to dismantle the turbo.
It says its turbo cleaner burns away any soot particles present in the turbo by reducing their combustion temperature and prevents new deposits of soot particles.
The soot deposits are what cause the blades of a variable turbo to get stuck and the engine to
lose power and could ultimately lead to major and expensive repairs. JLM Turbo Cleaner has a cleaning action that noticeably improves turbo performance, states JLM Lubricants, without any need for dismantling. A clean turbo will perform better, prevent excessive fuel consumption and have a longer life. It says using the product could not be simpler – add the content of the (500 ml) can to a maximum of 70 litres of diesel and drive the vehicle until the tank is almost empty. Suitable for all Tubro diesel engines, with or without DPF. For more information, visit www.jlmlubricants.com.au
NEW HPD INTERCOOLER KIT For the Toyota Hilux 2.8 HPD says it is well-known for high quality performance upgrades for turbo-diesel engines. It explains its range of intercooler kits offer significant increases in airflow over factory components, along with “legendary durability.” The latest kit in HPD’s intercooler range is to suit the popular 2.8-litre Hilux. The new unit is the biggest on the market, which is welcome news for Hilux owners wanting more power and torque, says HPD. HPD’s front mount intercooler is built around a
500mm x 300mm x 76mm bar and plate core with HPD’s unique specifications, from the precise fin pitch and bar height through to the plate thickness and bar structure. Further aiding airflow are the alloy end tanks, with TIG-welded construction. This is much more robust than the stock cooler’s crimped on plastic tanks and means fewer potential leak points, states HPD. The company says this durable quality is a hallmark of HPD. Mandrel-bent 63mm hard alloy piping replaces the stock items, with high-grade silicone hoses and load-rated German-made clamps. CNC-machined billet mounts hold the unit in place, including one for the factory air temperature sensor. As with all HPD kits, the Hilux kit comes with everything required for a factory-look installation, from stainless steel laser-cut brackets, fasteners and clamps to piping and clamps. Comprehensive instructions make installation a straightforward job for the home enthusiast, or a simple procedure for a professional workshop. The Hilux kit is especially suited to owners requiring improved performance. The intercooler alone delivers an extra 6kW of power over the
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OEM cooler, with an intake temperature reduction of 20 degrees. The extra airflow will support tuning modifications such as aftermarket turbos and injectors producing in excess of 200kW at the wheels. The kit suits the Toyota Hilux 1GD-FTV engine from 2015 to current models. It is on sale now at www.hpdiesel.com.au for $1595. For owners with automatic transmissions, HPD says a HPD transmission cooler is recommended, especially for towing or off-road work. With a 300mm x 200mm x 50mm bar and plate core, CNC-machined end tanks and laser-cut stainless steel brackets, it also comes with everything required for installation and can be ordered from the HPD website for $600. For more information, visit www.hpdiesel.com.au
DIESEL
DIESEL UTE RACING SERIES GEARS UP FOR 2019 ECB-sponsored SuperUtes to make Perth debut The 2019 ECB SuperUtes Series calendar has been announced, including a maiden trip to Perth’s Barbagallo Raceway. An eight-round schedule, which is backed by AAAA member company East Coast Bullbars, again starts at the Adelaide 500 and finishes at the Coates Hire Newcastle 500, Supercars’ season opener and finale respectively. In the sole venue change from the inaugural season, Sandown makes way for a trip across the Nullarbor for the Perth SuperNight event on May 2-4. The Perth event will be Round Two, followed by Supercars’ Winton, Townsville, Queensland Raceway, Bathurst, Gold Coast and Newcastle events. The all-new, twin-cab, turbo-diesel platform made its racing debut in Adelaide earlier this year, with models from Ford, Holden, Isuzu, Mazda, Mitsubishi and Toyota now on the grid. A total of seven different drivers have won races, with Mazda BT-50 racer Ryal Harris holding a 27point lead over Toyota Hilux driver Craig Woods.
The pair ultimately finished 14th, 16th and 19th in the three completed races in what was Aaren’s third Enduro Cup. Aaren also raced a Supercar in Newcastle last year with Lucas Dumbrell Motorsport, and is understood to have opted against pairing his ECB SuperUtes outing with a Dunlop Super2 Series drive.
Newcastle will host the 2018 ECB SuperUtes season finale on November 23-25.
“I’m always up for new challenges and with the Supercars Enduro season finishing and with Newcastle being my home track I wanted to drive something,” Aaren said.
At this event, Aaren Russell – a part of Nissan Motorsport’s 2018 Pirtek Enduro Cup line-up – will make his ECB SuperUtes Series debut.
“The SuperUtes have looked unique over the year and it’s an opportunity to get in something different and give it a crack and see how we go.”
Aaren will steer the #87 factory-backed Mitsubishi Triton at his home event.
Completing the Team Triton line-up for the Newcastle finale is Michael Sieders in its #45 entry.
In doing so, he becomes the year’s sixth driver for Team Triton, which has rotated its line-up throughout 2018. The 27-year-old teamed up with Andre Heimgartner at Nissan throughout the Supercars enduros, winning Sandown’s Armor All Race for the Grid for co-drivers.
After a violent wreck in his first outing at Queensland Raceway, Michael returned at Sandown, claiming a maiden victory in the reverse-grid second leg. He also contested the Bathurst and Gold Coast rounds and is 10th in the standings.
“(I’m) really excited to head to Newcastle for the second time,” said Michael, who will be contesting his fifth ECB SuperUtes round. “I had a strong performance there last year (in V8 Utes) and I’m looking forward to putting on a really good show and grabbing some results for our sponsors that have been awesome this year. “It has been tough and hopefully we can put it on the top step.” Former Supercars privateer Richard Mork will drive Ranger Racing’s second Ford at Newcastle. The Ranger made its debut at Bathurst with David Sieders, who finished fourth for the round. Richard took over the drive for the Gold Coast event and will compete at the Newcastle events that conclude the inaugural season alongside Christopher Formosa. Now 71, Richard raced sporadically as a privateer in the late 1990s, making Bathurst 1000 starts in 1998, ‘99 and 2000 in ex-Perkins Commodores. He subsequently raced in what’s now the Dunlop Super2 Series, the now-defunct Touring Car Challenge and, more recently, V8 Utes. After testing the Ranger recently at Luddenham Raceway in New South Wales, Richard said he has a “passion for racing that is stronger than ever, and is excited for this new experience”. “It’s been great to have Morky around,” team owner Michael Formosa said. “He’s good fun and hopefully he can keep up with David’s pace and show the crowd what our second ute is made of.” David Sieders himself was a last-minute replacement at Bathurst for Chelsea Angelo and Matt Nolan. For more from East Coast Bullbars, visit www.ecb.com.au
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DIESEL
CLEAN YOUR COMMON RAIL DIESEL Bluechem Australia has a range of products available Bluechem’s highly advanced system of cleaning and maintenance products has been extensively tried and tested to eliminate operationally-caused contamination that builds up in the oil, fuel and cooling system; damaging your vehicle’s engine, reducing performance and fuel efficiency. Bluechem’s Common Rail Diesel System Clean and Protect product is designed for all high-pressure diesel systems and direct injection such as Common-Rail and pump-injector. It has been developed for the specific requirements of high-tech, latest-gen products and removes the smallest particles of contamination in the whole system. The product, which has been TUV tested in Germany, also ensures optimum atomisation and operation of the diesel fuel and lubrication of the entire system and in particular, the high-pressure pump. At the same time, it eliminates water drops in diesel fuel and absorbs combustion disturbing moisture. It reduces exhaust gas emissions (CO, CO2), reduces fuel consumption, increases compression pressure; and provides for optimum atomisation. Common Rail Diesel System Clean and Protect can be used in diesel powered engines with either common rail or pump-injector systems. It is recommended for engines with DPF particle filter, turbo and catalytic converter and especially endorsed by Bluechem for Long-life Service intervals. To use, pour directly into the diesel tank or by using Bluechem’s Clearflow cleaning equipment. To treat up to 80 liters of diesel, use 375ml. Bluechem also offers its Diesel System Super Clean product for diagnostic problems. This product can be added to the fuel system, used in the fuel filter when being changed, and also with the Clearflow Injector application – this air compressed device also includes the TRIPLE X PLUS product for air intake cleaning.
The Bluechem Group says it has introduced a complete car care service program to Australia that has been endorsed and approved to use in all major car dealerships and professional garage workshops around the world. Other products on offer include: • Powermaxx – Bluechem recommends adding Bluechem Powermaxx to your service program as a regular and essential service for your customer with a modern Common Rail Diesel. • OXICAT and DPF Power Clean – added into the fuel of Common Rail diesels, these products work independently and together on a full tank of diesel. • Oil System Cleaner – used before the oil change to make sure the customer is completely satisfied. For more from Bluechem, visit www.bluechemaustralia.com.au 97
DIESEL
DIESEL HELP AUSTRALIA RELEASES KITS Two innovative diagnostics kits have been released by the training provider Diesel Help Australia says that at its diesel diagnostic training courses it demonstrates proven and effective low cost diagnostics techniques.
“This was something they learnt from our diagnostic training. The complete pipes from the OEM can cost hundreds depending on the application and our clients have been able to provide their customers with a cheaper, reliable and easy to make option by using rubber fuel hose with the quick release fittings from the kit to repair the failed pipe.”
Some of the techniques have lead it to creating what it calls its own innovative diagnostics kits: the Optimus Primer and the Eliminator. The Eliminator is used to ‘eliminate’ certain sections of the diesel fuel system to avoid misdiagnosis and replacing the incorrect component. The Optimus Primer kit enables the technician to connect the fuel piping of the eliminator to the fuel system without damaging components.
Picture 1 Hand primer
Picture 2 T piece QF
Picture 4 Straight male QF
The pipes Diesel Help Australia is referring to are pictured in figures three and four. Clinton Brett, the founder and trainer of Diesel Help Australia, points out the use of both solid plastic tubing and rubber hoses, stating the solid tubing is a quick cheap option for the manufacturers’ to install the pipe. He states the solid tubes are known to trigger fault codes such as P0089 fuel pressure too low or similar faults. With a rigid fitment from the chassis to the moving engine and a combination of dirt, water and human interference (disconnecting pipes for filter replacement), Clinton explains the pipes can soon become a major headache for your customer – not only due to the fault, but also the price to replace the entire pipe. Diesel Help Australia explains the kit includes an assortment of dust caps for both the piping and other vital diesel components on both the low and high pressure supply, stating it is a must when working with close tolerance systems.
Diesel Help Australia explains it originally sold the Optimus Primer kit at its courses for ease of adaptation to diagnose and to successfully replace fuel filters when a hand primer is not present. It states it wants to help workshops servicing diesels by providing this easy to use solution for a regular service procedure on diesels: replacing the fuel filter. Diesel Help Australia says successfully bleeding the air from the diesel fuel system will enable the engine to start first time and avoid damaging any components. It states the other features of the kit is the replacement of the OEM fuel piping.
Picture 7 Nissan NP300 filter assy
Picture 8 Ford Ranger coolant QF
Diesel Help Australia explains the fittings can also be used to replace cooling, DPF emissions hoses and petrol piping for all makes and models of passenger, light, heavy, earthmoving vehicles and can also be adapted when fitting additional fuel filters on your diesel. Clinton states that Brad McGrath from McGrath 4x4 manufacturers a great filter kit suitable for the Ford ranger, providing these quick release fittings for his kits.
Picture 5 Rail with dust caps Picture 6 Rubber hose QF with dust caps
Picture 9 McGrath Filter kits
Picture 3 Ford Territory fuel filter
“Recently we received diagnostics calls from our Diesel Help members regarding Hyundai Terracan and a Kia Sorento which had issues with the quick release fittings drawing air into the diesel system,” Clinton said.
Clinton and his business Diesel Help Australia provides diesel diagnostic training and over the phone diagnostics assistance. He will also appear as a presenter at the 2019 AAAA Auto Expo in Melbourne. For more information, please visit www.dieselhelp.com.au or phone Jodi Brett +61447357467. 99
AIR CONDITIONING
COOLDRIVE NEW RANGE OF ELECTRIC HEATER GEARING UP FOR CONTROL VALVES SUMMER From Gates Australia Gates Australia says it is proud to announce the launch of a new range of electric heater control valves for popular vehicle applications. The new electric heater control valve range has been designed and manufactured to be an exact OE replacement part for the aftermarket. Electric heater control valves control air temperature by adjusting coolant flow to the heater core and are usually only available from the dealership at a hefty cost, says Gates, which states it is now offering OE exact and application-specific designs of this important comfort component.
CoolDrive’s ‘Gearing Up for Summer’ Tools and Equipment brochure helps professionals prepare for the hotter months
When CoolDrive Auto Parts was established more than 40 years ago, air-conditioning was a luxury appointment few car owners could afford. Today, it is standard in just about every new car sold on the Australian market and has been for more than a decade, which means that most used cars sold are fitted with air-conditioning as original equipment. Such evolution has seen CoolDrive change its emphasis as well. Where once the business was about selling aftermarket air-conditioning, today it incorporates air-conditioning system servicing and repair as well.
The new range of valves is manufactured using high quality materials. Plastic outlets are made of 100 percent virgin resins, whilst the metal components are designed to be corrosion resistant. Each heater control valve also includes application-specific mounting brackets as required for installation. Gates says all heater control valves are rigorously tested, all assemblies are 100 percent leak tested, undergo high/low temperature testing, thermal shock testing, salt spray testing, operating conditions testing and finally all valves are hand-inspected to ensure the highest quality. Gates also recommends when replacing an electric heater control valve to also replace the hoses at the same time. It says that generally, if a valve has failed, the hose is also nearing failure. In addition, in order to have the most thorough seal at the valve inlet/outlet, a new hose is always recommended at the time of component replacement. Gates recommends you ‘Be System Smart’ and avoid customer comebacks by replacing all worn system components with every heating system repair. To find out more, go to www.gatesaustralia.com.au/ electric-heater-valves or contact Gates Australia on 03 9797 9688 or southpacsales@gates.com 100
CoolDrive has long been an acknowledged leader in automotive air-conditioning expertise, offering the aftermarket everything it needs to safely and effectively service and repair every type of system. CoolDrive says its expertise and leadership is captured in CoolDrive’s ‘Gearing Up for Summer’ Tools and Equipment brochure, to help professionals prepare for the hotter summer months. With environmental concerns about the impact of all things automotive, globally the industry has moved from the earlier R134a gas to the greener HFO-1234yf products. Aftermarket automotive specialist workshops, general car repairers and mobile service vans thus need to be suitably equipped with the OH&S compliant hardware and expertise to handle the safe removal and re-gassing of either of the airconditioning refrigerants. Available from CoolDrive’s branches nationwide, the 36-page brochure showcases just how specialised CoolDrive is in automotive airconditioning. Detailed is its range of automotive equipment from major brands including Ariazone, CPS and Robinair, as well as professional servicing packages for both R134a and R-1234yf. These servicing packages stand apart in the industry due to the high-quality products which are matched together for first-class performance, backed by an impressive warranty.
CoolDrive says it also offers the market a broad range of air-conditioning system repair equipment including automatic charging stations, recovery and recycle machines with oil separators and driers, engine coolant refilling exchanger system and test kits, single and twostage branded vacuum pumps as well as new machines with digital outputs and readouts. Wireless gas weighing scales, manifold gauge sets, gas leak detectors and dyes are also available through CoolDrive, as are refrigerant identifiers, flushing machines, and temperature and humidity loggers. Additionally, there is everything you could think of in specialist air-conditioning tools and accessories including products for equipment maintenance and repair, including multimeters, scan tools, adaptors, couplers, clips and connectors, plus Lokring and crimper sets. Ensuring it truly is a one-stop-shop for everything related to automotive air-conditioning, CoolDrive also offers workshop consumable kits and even the R134a and HFO-1234yf refrigerant itself. Also detailed in CoolDrive’s summer brochure is offerings from Logicar, including the Challenger Lifts vehicle hoist range and Launch scan tools. CoolDrive offers one of the industry’s leading refrigerant delivery and reclaim programs, where you simply contact your local branch for delivery of a new refrigerant cylinder and collection of your used cylinder to reclaim. For more information on the “Gearing Up For Summer” brochure and CoolDrive’s products and service offerings, visit www.cooldrive.com.au
AIR CONDITIONING
KEEP COOL THIS SUMMER With Superformance Superformance offers a wide range of Vintage Air universal and surefit air-conditioning systems and componentry to suit your Hot Rod or Muscle Car.
If your vehicle does not have a surfeit kit available, Vintage Air will still have climate control solutions for your Street Rod.
Installing a new climate control system into any vehicle can be an intimidating challenge, even for the experienced automotive project enthusiast.
Several different universal systems are available, including the popular Gen II systems which range in size from the GEN II Compac/GEN II Mini/GEN II Super.
Superformance explains that’s why the team at Vintage Air have designed their A/C climate control systems with ease of installation in mind. Pairing quality components with the latest technology available, Vintage Air products aim to provide quality air-conditioning solutions for your classic vehicle, muscle car or hot rod. The Vintage Air surefit climate control series are individually designed for each vehicle model, utilising factory body features and sheet metal locations to optimise the performance of the system in each vehicle shape. To find out if there is a surefit system available for your vehicle, Superformance says you should contact its team or visit the www.vintageair.com website.
These GEN II universal kits are optional as Heat and Cooling or with Defrost. Each system features: • High torque gear driven motors for increased airflow to outlets • Intelligent CAD designed housings which improve airflow significantly compared to conventional designs • Heavy duty wiring harnesses with all the circuit breakers and relays ready to go • Isolated blower fan motors to reduce noise and increase it’s lifetime Importantly, says Superformance, no longer will your climate control system rely on engine
vacuum, which can be an issue on high performing engines. Situated on Brisbane’s bayside, Superformance says its Capalaba store is one of Australia’s largest performance automotive superstores. It carries a wide range of climate control components to solve your air-conditioning issues, including common A/C replacement parts such as compressors, evaporators, condensers, engine cooling products and more. Stocking Vintage Air, SPAL and Maradyne fans, Superformance says it will have a solution for your vehicle’s needs. To ‘beat the heat’, visit www.superformance.com.au or call 07 3488 7888.
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AUTOCOOL A1000: FULL OF ‘COOL’ FEATURES “I’ll need to see a history of your refrigerant transactions, you know, just to prove you’ve been capturing and recycling refrigerant” Interequip General Manager, Don McEvoy, reports he didn’t hear the words himself, but he did receive the phone call from the clearly very anxious and stressed business owner.
Interequip says its best feature is probably its ease of use – being able to walk up to a new machine and use it is a very important feature which many of its customers really appreciate, it explains.
Don explains a government inspector had dropped in to randomly inspect the operations of one of Interequip’s better clients.
“The use of a touch screen makes this as intuitive as it gets – simply tick the box next to the action you want it to perform,” Don said.
“Our technical department was able to simply and calmly respond with ‘you’ll need to go to the touchscreen of your A1000 air con machine and enter the set up menu. Put in your WiFi name and password. All the data will be available in an excel spreadsheet for you to print or email’,” Don said.
“For example, if you need to recover the refrigerant prior to major component replacement, simply tick recovery. The machine automatically stops at the end of the procedure.
“In a few minutes the ordeal was sorted. It was clearly a moment of pure relief and one of those moments when customers truly appreciate the advantage of having a technical back up department.” Interequip says this is only one of the many ‘cool’ features you’ll find on the new AutoCool A1000 machine from Interequip. ‘AutoCool has been manufacturing A/C machines for more than 15 years and it shows,” Don said. “For example, in the cabinet is a cut-out to expose the visual oil level inspection glass for the compressor – what a brilliant idea, especially when you consider the amount of expensive vacuum pumps which have died because mechanics didn’t even know it had to be checked, let alone how to find it. Indeed, the A1000 is accessible at any time with a quick glance.”
“If you want a service, tick all the boxes. The machine then steps the technician through the process step by step. Pressing next onscreen advances through the setup. “It automatically displays everything which is relevant to each process. Like how much available storage is in the recovery cylinder. It also steps the tech through the process with on screen instructions. It automatically accesses things like the manufacturers database or manually programming the amount of oil you want added and the amount of refrigerant. “Oil can also be added automatically as it measures what came out. It then automatically adds the same amount back in. The time of evacuation or pressure can be programmed, the amount of charge can be manually changed or automatically accessed through the database. “The machine shows how much refrigerant is left in the cylinder before you start the service so you
will know if you can actually perform it or not. A leak down test is also part of the walk through. It’s all there step by step. There are no difficult to find menus or sub menus it a simple walk through set up, just press next. “Accuracy of the unit is something we are really proud to offer. The system does away with analogue gauges as they have proven to be susceptible to physical damage and by their very nature require mechanical calibrations. “The A1000 uses pressure transducers with an analogue display. It’s a virtual gauge. Pressure transducers are easier to calibrate. All up there are nine pressure transducers for self-diagnosis and leak down tests. “If Air conditioning is a major part of your business we offer the A2000 unit. It has a monitor type display and one of the fastest cycle times in the market.”
QUICK COMPARISON CHART Feature
A1000 A2000
Flushing ability
NO
YES
Recovery speed
11 g/s
40 g/s
Recycle speed
13 g/s
40 g/s
Charge speed
38 g/s
38 g/s
Graphical gauge display
YES
YES
R134A or Y1234YF
YES
YES
For more detail, please contact Interequip on 18000EQUIP (1800 037 847) or pls go to www.ie.tools or www.interequip.com.au 102
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KEEP YOUR EURO CAR COOL With summer fast approaching is it time you paid a little TLC to your vehicle’s air-con? If you’re looking for parts to keep the air conditioning system running smoothly in your European vehicle, then Unique Auto Parts says you should look no further than its offering. Having been in business for more than 20 years, Unique Auto Parts says it recognises the importance of quality and can be relied upon to supply only the best quality new parts to suit European vehicles including Mercedes Benz, Volkswagen, Mini, BMW, Skoda, Seat, Citroen, Porsche, Renault, Volvo, Peugeot and Audi. Unique Auto Parts states it stocks all of the integral components to keep air conditioning systems running at their peak including receiver driers, TX valves, evaporators, pressure switches, blower fans, cabin filters and more to suit both passenger and commercial vehicles. Unique Auto Parts explains it is also an official stockist of BEHR Hella thermal products providing OE products at affordable prices. BEHR Hella is well known in the industry for
producing the best quality parts for thermal management and Unique Auto Parts says it is proud to carry a number of its vehicle airconditioning components including condensers, compressors, thermostats, blower fans, fan resistors, radiators, oil coolers, intercoolers, receiver dryers and much more. In addition to air conditioning components, Unique Auto Parts says it also has an unbeatable range of parts on its shelves including brake systems, steering and suspension parts, filters, clutches, alternators and starter motors, engine and transmission mounts, cooling systems and electrical and ignition components. Unique Auto Parts has five locations located in Melbourne, Brisbane and its newest branch in Perth. It explains that each of these warehouses are fully stocked with an impressive list of parts from both international and local suppliers including the prominent aftermarket manufacturers JP Group, Quinton Hazell and Carlube who are all exclusively imported and
distributed by Unique Auto Parts, as well as Meyle, Trucktec, Victor Reinz, Hella, BEHR Hella, Hella Pagid Brake systems, Mann Filter, Bosch and SKF. Unique Auto Parts says it makes ordering parts quick and easy by using VIN numbers to ensure that the right parts are received every time. Delivery is available from all locations and freight is dispatched throughout Australia on a daily basis using a network of the fastest and most reliable couriers. For more information, call 1300 864 864 to be connected to your closest store or visit www.uniqueautoparts.com.au
INTERIOR BLOWER MOTORS Climate control = passenger comfort The purpose of the automotive climate control and HVAC (Heating, Ventilation and Air Conditioning) systems is to maintain the passenger cabin at a temperature and humidity level that is optimally comfortable to the occupants. Comfort was the primary driver for the early A/C system’s design but a significant by-product is the safety aspects provided. Drivers become less fatigued in a comfortable environment and defogging windows is a breeze with the dehumidifying assistance of the A/C. The good work provided by the miracle of the refrigeration circuit wouldn’t have the same affect without an interior blower motor to move air through the interior heat exchangers, the heater and evaporator. Thanks to the blower motor, the warmed and or cooled air is distributed on demand through the cabin. All going well, the driver and passengers remain comfortable, alert and pollution and pollen free (thanks to cabin filters). Typically, the blower motor is situated in the HVAC module located between the cabin and the engine compartment. The interior blower motor consists of a DC motor, a housing and a fan (often known as a wheel). Blower motors are usually controlled by a resistor and a fan relay. Blower motors move significant volumes of air at reasonably high velocities. In some modern
vehicles the blower motor runs constantly when the vehicle is in operation and as a result they can sometimes fail. Common reasons for failure include a failure of the resistor, fan relay or climate control switch. The blower wheel can break and internal components of the electric motor can wear out, the bearings can also fail. If a blower motor still works but there is reduced or no air flow the problem can be the related to a clogged or obstructed blower. This is often due to improper maintenance/replacement of the cabin air filter but in some vehicles can also be a result of debris falling through the vents. Nissens says the aftermarket now has a compelling alternative when sourcing replacement blower motor assemblies with Nissens offering a product range of 200 blowers covering more than 650 OE part numbers. It says the range is constantly being broadened to incorporate the most popular European vehicle applications. Nissens reports the following key benefits of its offering: • Reliability and performance: advanced inhouse performance, mechanical and electrical test series ensure a high-quality, long-life product characterised by reliable, high performing operation as well as minimised noise emission.
• OE Quality: OE equivalent, conforming with ISO7637 and ISO 16750 standards and Electromagnetic Compatibility (EMC). • Easy Installation: Plug and Play modules ready for an instant installation. • Competitive pricing Nissens cautions that blower motors are balanced and should be handled and installed with care: installation error is often the cause of replacement parts failing prematurely, it explains. Nissens has been represented in Australasia by the expert team at Radiator Direct since 2012. Radiator Direct says it offers high levels of thermal control product knowledge and customer service and that its team has considerable thermal expertise and many years of experience with the Nissens range. For all enquiries, contact Radiator Direct on 1300 903 915 or +61 3 9729 9914. 107
AIR CONDITIONING
PIONEERING NEW PRACTICES IN REFRIGERATION Using PAO-based oils in refrigeration Following 15 years of research and development, The Refrigerant Oil Company (also marketed under the Ariazone brand-name) says it pioneered the use of PAO-based oils in refrigeration. Why? Because the refrigeration mechanic founders say they recognised the advantages of the stability, purity and lubricity of polyalphaolefins (PAOs) for the refrigeration industry.
• • •
Why should you use PAO-based Oils (PAOIL) in your workshop? The Refrigeration Company says there are many reasons you should consider using PAO-based oils in your workshop, including: • PAOIL is useable with all automotive compressor types including hybrid vehicle compressors. • PAO is also compatible with R134a and the new R1234yf refrigerant, meaning you only need one oil to use for most auto A/C applications. • PAOIL has a high Viscosity Index meaning that the oil maintains its viscosity and lubricating properties at high operating temperatures. • Unlike other lubricants PAO is non-
• •
hypgroscopic: it does not readily absorb moisture. Due to its inertness and inherent stability, PAOIL has a five-year shelf life. PAOIL is also available with an added UV dye to help with leak tracing. The special packaging and equipment needed with other oils to ensure that moisture does not enter the refrigeration circuit along with the oil is not necessary with PAOIL. PAOIL is universal: you need to stock one, rather than carry many different types of oil. Safe to use: PAO is a non-hazardous, non-toxic product safe to have around the workshop. It is safe on painted surfaces, so no worries if accidentally spilt on vehicles.
What are the differences between the normal and the UV versions of PAOIL? PAOIL PL series offers the same positive properties as the PAOIL AA1 series, meaning it can be used as a complete oil replacement for A/C systems.
PAOIL = Money Saving The Refrigerant Company explains that with
PAOIL you can buy in bulk* and with its five-year shelf life, not worry about the oil being unusable a couple of hours after opening. It says you also do not need to stock multiple types of oil when using PAOIL, since PAOIL is suitable for use with a wide variety of automotive compressors and refrigerants. As such, PAOIL helps you to save money. The Refrigerant Oil Company Pty is situated in Melbourne and is a fully-owned Australian company. Its products are currently used in workshops in more than 40 counties For more information, go to www.rocoil.com or www.ariazone.com or call 03 9338 7522 for the name of your nearest stockist. *PAOIL is available in 1L, 5L, 10L and 20L container sizes.
NISSENS RELEASES FREE APP For flushing climate systems Air conditioning and engine cooling parts manufacturer Nissens has just released a new app called ‘Flushing’. The app is designed to guide A/C technicians through the flushing process of automotive climate systems. The new app has just hit cyberspace, with Nissens’ ‘Flushing’ app launching on the Apple App Store and Google Play. It is essential that A/C climate systems are flushed when a catastrophic component failure such as a compressor seizure has occurred. Debris from the failed compressor can travel around the system and if not completely removed it will likely damage the new replacement compressor. The flushing process can be confusing, with techs often unsure as to whether the whole system should be flushed and if the TXV and other components should be bypassed or replaced? The new ‘Flushing’ app aims to simplify the process by giving the technicians a ‘step-by-step’ guide including visual diagnostic support for oil contamination, right in their pocket. Nissens explains it is a dedicated aftermarket 108
manufacturer of engine cooling and climate control components. It states it has a vast amount of product knowledge within the organisation and see it as its responsibility to help technicians wherever they can. Nissens are proudly represented in the Australasian market by Radiator Direct. Michael Cotton, Radiator Direct’s Managing Director, believes the new App will be a game changer for both A/C technicians and distributors of A/C compressors. “I think anyone in the A/C parts industry would be able to retell horror stories of selling a new compressor and then receiving an irate phone call from the customer saying the new compressor is faulty and that it isn’t installation error!” Michael said. “Nobody wins when this happens. It is rare for modern compressors to fail prematurely if fitted to a fully functioning, and very importantly, a clean A/C system. “It’s a simple fact that even the most robust of A/C compressor designs won’t last long if they attempt to compress metal filings, excessive refrigeration oil or UV dye, moisture and the
various other unknown debris and sludge that somehow appear in contaminated A/C systems!” The app describes the flushing process with an easy-to-follow and visual step-by-step guide. Using the app, a technician with the right equipment, will be able to quickly and efficiently flush an automotive climate system. The app also includes a visual presentation showing different types of oil contamination which helps identify the most likely cause for a climate system failure. The app is available, free of charge, in Apple’s App Store and Google Play. For more information on the app, please contact Radiator Direct on 1300 903 915 or sales@radiatordirect.com.au
FUTURE AUTO INNOVATIONS
THE PARIS MOTORSHOW: TODAY, TOMORROW AND BEYOND In this article, AutoMate’s Harrison Boudakin takes a look at some of the key industry trends to emerge from the 2018 Paris Motor Show In the automotive history books, 2018 will undoubtedly go down as yet another significant footstep in the industry’s long stagger towards a post-combustion future. Thanks to a swirling combination of political, legislative and consumer factors, this year has so far not been a comfortable one for the automotive establishment, with almost every legacy brand being buffeted by the challenge of interpreting the future to the present market – a costly process requiring careful hedging against unsteady treads, and heavy investment in uncertain technologies. Like any business, the auto-sector largely detests instability. Rather than craving the disruptive, in truth most automakers subscribe to Karl Popper’s theory of “piecemeal” engineering, the practice of small measures. Turn a screw here, open a valve there, but whatever you do make sure not to rush the change. But the forces of change are mounting. Across the world – particularly in Europe and in China – regulators are moving to sanction some increasingly-strong “big-stick” measures that seek to quicken the uptake of alternatively-fuelled vehicles and drive consumers further away from full-combustion engines, particularly diesel. So how is the industry to respond? Caught between the devil and the deep blue sea, they are unable to ignore regulators driving new levels of hybridisation and electrification, with the EU for example setting a benchmark of 15 percent of all sales to be either electric or plug-in hybrid by 2025, rising to 30 percent by 2030. These proposals will allegedly bring about a reduction in fleet average emissions by 30 percent from 2021 – but the climb to reach the benchmark will be steep and expensive for automakers. Not only is the technology outside their traditional “centres” of engineering gravity and influence, there is also the simple fact that right now the market uptake of electricallychargeable vehicles is low, and this is not due to a lack of availability or choice. Rather, affordability, market conservatism and the overarching issue of practicality (tied into the question of charging infrastructure) are the predominant boat anchors for semi- and full-EV take-up. Demand for these vehicles did increase 110
during 2018, with some European countries seeing 20-25 percent gains in sales volume across the first half of the year, and similar figures expected going forward. But given that they still represent only about one in 25 registrations globally, and even less in Australia, there’s still a long way to go before electrically-charged cars are standard household fare.
None of this is cheap, and it’s undoubtedly confusing for consumers and those of us tasked with preparing to work on these vehicles one day.
As a result, the industry appears to be settling itself into a tri-pronged approach. First, they need to continue to invest in current, legacy models to cater for the ‘today’. Second, they need to introduce ‘halfway-house’, semi-electrified versions of these mainstream vehicles to cater for the impending ‘tomorrow’. And finally, they need to front-load a heavy dose of capital into future, fully-electrified, and ultimately more radical vehicle concepts, to cater for the inevitable ‘beyond.’
Switching bi-annually between the French capital and Frankfurt, this event provides a chance for some of the world’s most important automakers to showcase their latest innovations and important cars (even amidst the regular murmurings about the “death of the motorshow”).
On the plus side, however, we are being treated to a remarkably interesting and eclectic array of new models, concepts, designs and technology – a fact that was made very obvious at the recent Paris Motor Show.
Perhaps the most important and potentially influential ‘legacy’ model to launch in Paris was the new-generation of BMW’s iconic 3 Series sedan – a car that manages at once to showcase BMW’s
FUTURE AUTO INNOVATIONS
confidence in its old strengths and its patent potential weaknesses as it looks to the future. Glancing at the 3 Series reveals an evolutionary design that perhaps does not go quite far enough to silence suspicions about BMW’s capacity to break their old design moulds at all, but even so the company is making bold claims about the car they say represents “the heart and soul of the company”.
stalwart looks more like a “game-extender”. Or to put it another way, this was the headline act for the ‘today’ crowd of vehicle launches. A little more daring, but still reassuringly familiar, was Mercedes’ new GLE sports utility vehicle. Sporting a handsome if unexceptional new body style, underneath the new GLE does represent Benz taking a bold half-step towards tomorrow’s tech.
The trouble is, BMW knows that the arteries feeding that heart are slowly turning sclerotic, as the sports sedan market has increasingly ceded ground to the SUV market and – in recent years – electric drives.
Included in the line-up will be two highlysophisticated six-cylinder motors featuring 48-volt mild hybridisation for silent step-off, high-speed ICE de-coupling (or ‘sailing’, as Merc calls it), and instant torque-fill via an electric turbo.
Don’t believe it? Well, here’s a fact for you: Tesla’s Model 3 is now out-selling BMW’s most famous model in the United States. So although BMW claims the new 3 Series is a “game-changer”, alongside the innovative Californian, Bavaria’s
These models will essentially step up to the plate in markets where demand for the previously verypopular diesel models is declining. There’ll also be a true long-range plug-in hybrid version arriving shortly, offering drivers more than 100km of EV-
only driving and thus making it ideal for use in cities where combustion-engine-vehicle access may soon be limited. ‘Half-steps’ they may be, but cars like the GLE plug-in are likely to become an increasingly-common sight on our roads in the next decade. And finally, representing the ‘very futuristic’ camp, there was Audi’s e-tron quattro: the German marque’s all-electric SUV designed to tackle the Jaguar I-Pace and Mercedes-Benz EQ C head on. Expensive, heavy and still compromised by limited charging infrastructure in a country like Australia, the e-tron is not a car for the many. Instead, this is proof that at the pointy end of the market, automakers are ready to spearfish the early adopters and build up some real EV credibility. And the stats are hugely impressive: with two electric motors producing over 300kw, the e-tron is capable of whisking itself to over 200km/h and sailing right along the freeway for more than 400km on a single charge. Unlike the more radically-styled Jaguar, though, the Audi is far more conservativelystyled, proving that when it comes to picking the approach for tomorrow’s automobiles, there’s far from consensus on so many fundamental questions. What is clear, though, is that this year’s Paris Motor Show was perhaps as good an indicator as any of the complex task automakers face, as they attempt to link their evolutionary pasts with the massive technological shift already in play across the industry. Chasing the future while keeping at least one foot firmly planted in the present will be challenging, but on that challenge rests the ability for today’s automotive industry to survive and thrive tomorrow. Written by Harrison Boudakin for AutoMate Training, an industry leading provider of online, on-demand digital training. Visit www.automatetraining.com for a free 14-day trial. 111
TRADE TALK
ROGER LASSEN: GROWING VALUE At just 43 years of age, Filpro Automotive Australia and New Zealand Managing Director, Roger Lassen, has amassed more than two decades of front line automotive aftermarket industry experience
Many in the Australian automotive aftermarket industry would know Roger from his 17-year career as the Southern African, then Australian, New Zealand and South East Asian Aftermarket Director for Tenneco, a leading manufacturer and marketer of ride performance products under the Monroe brand. In October 2017, Roger made the bold move to break away from his well-established role to assist in the development of Filpro Automotive in Australia, and to build it completely from the ground up. This new company is joined by a number of the world’s high quality automotive aftermarket brands that are returning or being introduced to the Australian aftermarket, including FRAM Filters, Prestone, Holts and Simoniz to mention just a few. While completing his Bachelor of Technology Degree, majoring in Accounting and Finance at the Cape Peninsula University of Technology in his native South Africa, Roger took up part-time employment with an electronics company which specialised in the retailing of Panasonic and Sony products. It wasn’t long before he realised he had a knack for selling, so instead of pursuing an accounting or auditing role on the completion of his studies, Roger decided to pursue the development of his sales-based career. Roger’s automotive aftermarket career started in his home city of Cape Town at the age of 21 when he was employed by Mintex-Don on the friction side of the business, taking care of the Western Cape region as a Sales Representative. In this role he sold brake products directly to re-sellers and managed large fleet sales for the company’s heavy commercial brake lines. This role taught him a great deal as he would be hands-on throughout the processing of customer orders, from receiving, to processing and picking the orders from the warehouse and making the deliveries to his customers the next day. After one-year Roger was invited to join Lectrolite, the licensed South African manufacturers of NGK Spark Plugs. During his three-year tenure with the company, initially as an Area Manager, Roger’s role soon expanded to include the whole Western Cape region along with the country of Namibia. This included driving sales and brand preferences and completing workshop conversions. 112
Roger Lassen It was in this role that Roger also gained his first experience with motorsport sponsorship, a factor that would remain a part of his successful automotive aftermarket marketing strategies across the decades ahead. Roger then took up a much broader sales management opportunity with Tenneco, starting a highly successful international career with this leading global automotive aftermarket company. “I started with Tenneco as their Regional Sales Manager on April 1, 2001 - April Fool’s day, which always makes me laugh when I reflect on that. This role covered all of the Western and Eastern coastal areas along with the country of Namibia as well,” Roger said. Just over 18 months later, it was clear the young automotive aftermarket executive had made an impression on the company when at the age of 27 he was promoted to Sales and Marketing Director for the whole Southern Africa region which included a total of 11 countries. This role covered all of the sales and marketing
functions of the business, with all national and area managers reporting directly to him across the company’s two major brands, which at the time were Armstrong and Monroe. Roger recalls one of the highlights of his four and a half years in that role as being when the realisation came to him that the Armstrong brand represented the bulk of their sales at a lower than desired position in the market, and in turn the market needed to transition to Monroe. The development and implementation of a highly successful strategy to transition the South African automotive aftermarket brand saw the significant increase in sales, without loss of market share in the process, Roger explains. “I, together with a great team, implemented a robust transition marketing program that centred on the ‘Made by Monroe’ message. It was similar to how you see ‘Intel Inside’ labels on computers these days, along with additional sales and marketing strategies implemented closely with our distributors,” Roger said.
TRADE TALK
“These strategies enabled us to make Monroe the brand of choice in the aftermarket. It was extraordinarily successful and created strong customer and distributor relationships that have transcended time and geographic location to this day.” In 2006 at a Tenneco leadership conference being held in Florida, Roger was tapped on the shoulder by the Vice President and General Manager of the Asia Pacific region and asked, “How would you like to go and live in a nice country?” Roger’s interrupting reaction was “No thank you, I am not moving my family to China!” After allowing his colleague to complete his request, the opportunity to move to Australia was presented and Roger’s response was an instant “Yes!” Roger relocated to Adelaide in January of 2007 as Aftermarket Director for Australia and New Zealand. While this role was very similar to his previous role in South Africa, the distinct difference in Australia was Roger’s operational responsibility for the company’s four satellite warehouses for the Monroe, Walker, Lukey and DynoMax aftermarket product lines.
After a handful of years, the company made the decision to divest the exhaust side of the business and re-focus all of its efforts toward the continued growth of the market leading Monroe ride performance product range. There was also the objective of increasing the brand’s reach to cover the previously untapped heavy commercial market as well. Roger states that being renowned as marketing leaders in the automotive aftermarket industry, the Monroe brand maintained the bulk of its’ share over the next 11 years, never leaving its market leading position despite the onset of significantly increased and lower priced competition. The final two years of Roger’s tenure at Tenneco saw his responsibilities increased to include the South East Asia region, enabling him to learn, observe and study these markets and implement strategies to re-launch into the region. This included the interviewing and employment of sales managers, establishing new distributor relationships and overseeing the marketing programs for the region. After 17 years with Tenneco, Roger felt it was time for a new challenge. He found this with Filpro Automotive, becoming a Company Director and bringing his wealth of knowledge for the industry to a new company he would begin to build from the ground up. With a great opportunity ahead of him to grow success in the business, Roger says he is keen for the challenge. “I am really excited about this next step in my career,” Roger said. “Filpro Automotive’s quality brands are extremely broad and cover multiple segments, enabling us to provide a whole spectrum of premium quality automotive aftermarket products to distributors and re-sellers on both sides of the Tasman.” “We offer much more than the premium brands that we are well known for such as FRAM
Filters and Prestone, which will be progressively introduced.” Backed by what Roger explains as aftermarket brands that are bound by two very important and uncompromising factors – premium quality and proven global success – Roger says he is making every effort to achieve great success for the company. With an enthusiasm for breaking into the Australian automotive aftermarket, he is continuously working on strategies to optimise the opportunities for the business and to accelerate the awareness of the brands. Roger has also been integrally involved in the AAAA throughout his career in Australia, contributing to the Association’s growth by serving with the AAAA Committee from 2007 to 2013. He believes the industry is fortunate to have an association which is so dedicated and committed to its members. “My experience with the AAAA both as a member and after having served on the committee across a number of years, is that this industry association is there wholly and solely for their members’ benefit and growth,” Roger said. “Whether it is advocating for our industry with state and federal government or with associated industry bodies, or taking adversaries head-on, the AAAA is an industry association that truly delivers. “With successful trade events such as Autocare 2018, where Filpro Automotive was launched in Australia, or the biennial AAA Expo, along with many industry networking events across each year and the AAAA’s presence at major international trade fairs with member companies, the Association is constantly providing opportunities to its members to grow their businesses either on a national, or an international scale.” To find out more about Filpro Automotive distribution opportunities, contact Roger Lassen directly by calling 0418 441 056. 113
IN THE WORKSHOP
TRAINING: A HOT BUTTON ISSUE Training is so vitally important to the future of our industry, yet so often it is a hit and miss affair. In this article, Automotive Repairers Council of Australia (ARCA) convenor, Mike Smith, explores the challenges and possibilities surrounding this key topic There is no argument that effectively trained workers are vital to the success of any business, in any industry. Training isn’t only a critical issue when we look at those entering an occupation for the first time either. In our fast-paced and ever-evolving world, upskilling is equally vital as the worker progresses through their career. This is especially true when we look at the automotive industry. With technologies rapidly evolving, the problems presented to our industry are constantly changing, and everyone involved needs to have not just the required skills but also the up-to-date knowledge to ensure they can tackle what the market throws at them. A number of issues face our industry when it comes to ensuring our members are up-to-date with professional development. It starts right at the beginning with finding the right young people with the aptitude and drive who can not only be trained, but who want to be trained in our industry. A key obstacle here is the fact our country’s universities are so far winning the marketing war and as such there is a real push for children to undertake degrees rather than pursue more vocational occupations. Questions are being raised as to whether in the future, we need to look at training our workforce in these same institutions and this is a discussion which I believe urgently needs to be had. When it comes to where we do train our new recruits, there are a number of elements that need to be looked at. When it comes to apprentice training and Registered Training Organisations (RTOs), it is no question that some are cutting edge – such as the Kangan Institute in Melbourne - while others fall behind. In my role with ARCA, I travel the country and meet these trainers and I find that while some undertake upskilling training every year, others have never undertaken any training over their careers. If the trainers aren’t up to date, how can we expect the training they deliver our apprentices to be up to date? The good news here is that PriceWaterhouseCoopers (PWC) is currently reviewing automotive training packages and what modules should be taught, so hopefully we will see some improvements across the board here in the future. When it comes to training established employees 114
within our industry, we find that attendances at training can be unpredictable – some workshops attend training, and some never have. We understand why this can be: in time poor conditions, it can be hard to convince people of the importance of training and staying up to date with technology when it means time away from the tools. The fact is though, that ultimately training can lead to saved time and increased profits. I saw a great example of this just recently, when Chad from Auto Response WA used an oscilloscope and a pressure transducer to diagnose an intermittent engine miss on a Range Rover V8 in about 15 minutes. There were no fault codes and he found the left hand bank’s valve timing would move out of time by 15 degrees and whilst all the chain timing was correct, there was movement in the camshaft and elongated bolt holes. If Chad hadn’t undertaken diagnostic training in these tools by reading Rod Maher’s of The Automotive Technician (TAT), it could have taken him several hours to get to the bottom of this unusual problem. A key element in the issue of training take-up is the fact that in the automotive industry, training is not compulsory. Unlike in other professions
where professional development training is mandatory, such as for lawyers, pilots, doctors and teachers, there is no such mandatory program for the automotive professions. While training may not currently be mandatory, that doesn’t mean there is a lack of options available for those that wish to be proactive and ensure their business and their employees stay at the front of the curve. The AAAA is undertaking a pilot program with the National Institute for Automotive Service Excellence (ASE) to run some test exams this month. The system is well recognised in North America, with workshops using it to promote their businesses and employees taking advantage of it to help them get ahead with promotions and pay through increased qualifications. The AAAA also this year launched Autocare, which had training as its core focus with many overseas and local
IN THE WORKSHOP
presenters offering a robust program which was well-received by members. Also on offer overseas through some of the Original Equipment Manufacturers (OEMs) is online training. For example, General Motors use their ACDelco brand to offer a huge amount of training courses in the USA. I would like to see this happen in Australia and perhaps once the Choice of Repairer legislation is passed we will see more of this training here. Training options can also be found with component manufacturers and other similar suppliers. For instance, Bosch has had a training centre in Australia for a long time and offers training across a range of topics to all independent repairers. Hella is also developing a training centre within its new national headquarters which will further expand the training on offer locally. In addition, many prominent members of our
industry deliver training. TAT Directors own workshops of their own and travel around Australia and also into New Zealand; Clinton Brett is known for his efforts in the Diesel field; while Rachel Sheldrick and Dean Evans educate on the workshop management side of things to ensure your ever-important bottom line is looked after.
Data providers and some OEM websites can also be a great way to save time while looking up correct information – www.nastf.org has a list of OEM websites that you might find handy and there is also Autodata and Alldata (which covers mainly US and European vehicles) to consider. There is also Automate which provides some great training options and offer a free two-week trial.
Reading is another great way to increase your knowledge with a wealth of information available online. I can personally recommend Sandy’s Blog at www.sandyblogs.com/techlink and of course The Automotive Technician’s website and magazine, which contain great articles while being very educational.
Whilst most of the information above particularly relates to Automotive Technicians, this is an industry-wide concern – we need our panel beaters, spray painters, office staff and spare parts interpreters to all be up-to-date if our industry and its members is to succeed as a whole into the future.
Denso also publishes a great technical newsletter which is free to subscribe to at www. densoautoparts.com.au and covers HVAC, Engine Management and Vehicle Control Systems.
If you need advice on how to pursue training for your workshop, do not hesitate to contact me at msmith@ aaaa.com.au
In this series of articles, Automotive Repairers Council of Australia (ARCA) convener, Mike Smith, will take a look at issues that will affect automotive repairer workshops and topics of interest to the sector including occasional profiles of mechanics and other key personnel. msmith@aaaa.com.au 115
BUSINESS SERVICES
FINDING THE HIDDEN COSTS How much is your delivery fleet really costing you? No matter how well organised a delivery fleet may be, unexpected incidents and costs are bound to happen. Walter Scremin, general manager at national delivery transport firm, Ontime Delivery Solutions, says many businesses running transport fleets find it difficult to pin down costs such as vehicle downtime and accident repairs. “Vehicle repairs are unpredictable and are a good reminder that running your own transport fleet brings certain risks,” Walter said. Ontime Delivery Solutions reports that research by telematics supplier, Verizon Connect, has found the average small-to-medium business will face an approximately £6,000 bill ($A11,000) each year due to road collisions. These crashes also result in an average five days downtime for the vehicle involved. The research found more than half (54 percent) of fleets surveyed experienced an incident in the past year, with a third of respondents saying that maintenance and other associated costs is the top issue keeping them awake at night. This raises some key questions for auto parts companies considering many rely heavily on delivery fleets to keep their business going, Walter says. “There is also a high potential human cost, no-one likes seeing friends and colleagues hurt. But there are disruptions to the business, reconfiguring the business to allow for any required rehabilitation of injured workers, and possible WorkCover claims,” Walter said.
The research also found fleet managers were most concerned about drivers using their phones while out on the roads (22 percent), with speeding the next biggest worry (19 percent). “Many auto parts companies outsource at least some of their delivery needs to specialists, because in doing so they also outsource the risks of WorkCover claims and cost blowouts,” Walter said. But finding the right balance between outsourced and in-house delivery resources could be tricky. “Auto parts businesses need to be sure they have the flexibility to cover disruptions to their delivery fleets, without incurring big headaches in cost or management,” Walter said. Walter says the research touches on a big perennial issue for delivery fleet managers – being able to understand and manage all fleet running costs, including several ‘hidden costs’. Classic hidden costs include inefficient delivery route planning. “With consistent effort, auto parts businesses can use telematics technology to track fleets and plan their delivery routes for efficiency. This cuts costs related to excessive fuel use, maintenance, and doubling up of resources,” Walter said. Wasted management time is another common hidden cost. “There needs to be clarity between all aspects of the delivery fleet, including both company-owned and supplied resources. Inefficient fleets will see management waste substantial time putting out
logistical spot fires with potential negative impact on the fleet’s ability to perform,” Walter said. Mismanaging resources also leads to cost bleed. “Too few resources has obvious ramifications including potential for missed deliveries and lost customers. But too many resources can also be a problem. Each vehicle and driver you employ has a cost, and if they aren’t being used to their capacity it’s a drain on your fleet,” Walter said. Driver absenteeism is an often-underestimated cost, and a key reason for outsourcing the fleet management responsibility. “When you’re getting people from other parts of your business to cover for a missing driver then you know there’s a problem. We’ve even known some business owners to be out on the road making deliveries when their time could be spent far more productively,” Walter said. “A well-structured fleet should cover absentees seamlessly.” For more from Ontime Delivery Solutions, visit www.ontimegroup.com.au
WCS TALKS JIWA West Coast Suspensions (WCS) has been a Jiwa customer since 2015 With origins dating back to 1924, West Coast Suspensions is the largest manufacturer and supplier of automotive suspension equipment in Western Australia. Jiwa reports that prior to it becoming a customer, WCS had been using a mid-range business management system to handle accounting and other basic functions. However as business demands grew, performance issues began to emerge, explains West Coast Suspensions Senior Manager, Phil Anderson. “As our company expanded we could see that our business software system was not keeping up,” Phil said. “Its shipping and inventory control capabilities were limited and, because it was not Windowsbased, it wasn’t compatible with some of our other applications. 116
“This created problems when it came to reporting because we couldn’t produce reports in the formats we preferred, for example PDF or Microsoft Word. “What we clearly needed was an upgrade to a comprehensive Windows-based ERP solution.” “We checked out a number of business management solutions but only Jiwa met our full list of criteria. “Jiwa has extensive reporting, inventory and purchasing functionality, is based on Windows and is relatively affordable, so in the end it was an easy choice for us. “The company’s Jiwa solution provides complete visibility of all the key aspects of WCS’s operations, streamlining critical business processes and providing tight control of shipping and inventory.” Looking to the immediate future, Phil is exploring further customisations to the system.
“As our business requirements expand so will our use of Jiwa”, Phil said. “I’m now looking to introduce some customisations to do with the management of product upsells, where we package up additional products on top of what the customer originally ordered. “One thing I’ve learned about Jiwa is that if additional functionality is required it can almost certainly be created.” Jiwa invites those looking to have a discussion on how Jiwa might work for their business to contact David Fisk on 0452 215 492 or aaaa@jiwa.com.au
HR
TERMINATION DONE RIGHT Did you provide your employee with an opportunity to respond to a warning? The recent decision of the Full Bench of the Fair Work Commission in Adam Miller v Urban Pedaler T/A Urban Pedaler [2018] FWCFB 4166 has determined that small businesses are required to provide employees with the opportunity to respond to warnings prior to their termination.
The short period did not provide Mr Miller with an opportunity to improve his performance and therefore escape termination (which followed only two days after the performance meeting), especially considering he was suspended from employment during that time.
The length of response time provided must be sufficient in the circumstances and must provide ample time for the employee to improve their performance in an attempt to escape termination.
What does this mean for employers?
A RECENT CASE ON THE ISSUE – ADAM MILLER V URBAN PEDALER Facts Mr Miller was a Workshop Manager for Urban Pedaler (a small business) for just over a year. On 16 November 2017, Mr Miller was given a warning letter based on his poor performance. Following receipt of this warning letter, on 20 November 2017, the parties conducted a meeting regarding his poor performance and the reasons behind providing the warning letter. On 22 November 2017, Mr Miller was terminated for the reasons detailed in his warning letter.
Issue Mr Miller commenced proceedings against Urban Pedaler claiming that they failed to comply with the Small Business Fair Dismissal Code in not providing him ample time to respond to the warning letter and show improvement in his performance.
Held On Appeal, the Full Bench held that the four days Mr Miller was provided between the receipt of the warning letter (where he was advised his employment was at risk) and the meeting held to discuss his performance issues, was not sufficient in the circumstances.
Following this decision, if you are a small business wishing to terminate an employee for performance related issues which do not amount to serious misconduct, you must: 1. provide the employee with a warning letter detailing the reasons as to why the employee is at risk of being terminated; 2. provide the employee with sufficient time to improve their performance. This could include providing the employee with a detailed description of the job expectations and/or providing additional training; 3. notify the employee that a disciplinary meeting is to be held. Advise of the location and time in advance (this may only be a few hours depending on the circumstances); 4. when directing the employee to attend the meeting, advise that they are permitted to bring a support person to the meeting if they wish; 5. prepare for the meeting – draft a clear list of the identified performance/misconduct issues and address whether the employee has or has not improved their performance since the issuing of the initial warning letter; 6. when commencing the meeting, explain the structure and agenda of the meeting and then cover the issues; 7. provide the employee with an opportunity to respond. The employee may want to confer with their support person privately before responding;
8. the employer must consider the performance/ misconduct issues against the employee’s response prior to making a decision (this may be a few minutes or a few days); and 9. advise the employee of your decision to terminate or continue with performance management. Failing to adhere to the Small Business Code and the procedural fairness rules of the Fair Work Act 2009 (Cth) may result in reinstatement or compensation orders being made.
A BRIEF OVERVIEW OF TERMINATION UNDER THE SMALL BUSINESS FAIR DISMISSAL CODE Does the Code apply to me? If you employ fewer than 15 employees (including casuals employed on a regular basis), the Code will apply to your business.
What does the Code say? For all dismissals other than those that amount to serious misconduct, employees must first be warned (verbally or preferably in writing) that they are at risk of being dismissed if there is no improvement in performance. The employee must also be given ‘an opportunity to respond to the warning and give the employee a reasonable chance to rectify the problem, having regard to the employee’s response.’
When does it apply? It applies to small business employers dismissing an employee who has been employed for more than 12 months.
AAAA Member Benefits Employer Assist can assist you in drafting warning, show cause and termination letters. We also provide advice regarding termination processes and can represent the employer in relation to any claims made by the employee post termination. If you require assistance, we encourage you to contact Employer Assist on 1300 735 306 or aaaa@employerassist.com.au. 117
CONSUMER LAW
THE NEW CONSUMER GUARANTEE DIRECTION Proposed bill recently introduced in NSW for changes to the Fair Trading Act 1987 (NSW) On 8 August 2018, the New South Wales Government introduced the Fair Trading Legislation Amendment (Consumer Guarantee Directions) Bill 2018 (NSW) (Bill). If passed, this Bill allows the Commissioner of the NSW Fair Trading office (Commissioner) to issue a ‘consumer guarantee direction’ to resolve the dispute. The Bill has been introduced to assist in dealing with breaches of the consumer guarantees under the Australian Consumer Law in a cost and time effective manner.
What are the proposed amendments? • The Commissioner can now issue a ‘consumer guarantee direction’ for a business to repair, replace or refund the goods in dispute; • The goods in dispute must have been purchased at a price of $25 - $3,000 and in the previous six months prior to making the application for the consumer guarantee direction; • The Commissioner may refuse to make a direction if the circumstances warrant; and • The business and the consumer must first have attempted to resolve the issue using the Fair Trading’s complaints resolution process already in place, prior to requesting a consumer guarantee direction.
What are some of the benefits of the proposed legislation? • Cost-effective; • Time-saving;
• Fair and reasonable; • Easier process to follow; • Less intimidating and stressful as compared to the tribunal process currently in force; • Alternative to the courts and tribunals (which are time consuming and costly); • Encourages business to work together with the customer in coming to a resolution prior to involving Fair Trading - creating better outcomes for both parties; • Will only be available when the Commissioner is satisfied that the Fair Trading’s complaints resolution process has been exhausted and the parties have failed to reach a mutual suitable outcome; and • A direction from the Commissioner will be final and binding – either the business should repair, replace or refund the goods or alternatively, that no direction be made in the circumstances.
When does the new legislation come into effect? If passed, the proposed Bill will come into operation on 1 January 2019.
Is it only in NSW? Yes, for now the Bill has only been introduced by the NSW Government. It is possible that other States and Territories will follow suit once the Bill is implemented in NSW.
AAAA Member Benefits Industry Legal Group provides advice on all issues relating to the Australian Consumer Laws. Please contact Industry Legal Group on 1300 369 703 or aaaa@industrylegalgroup.com.au if you require any assistance.
IMPORTANT NEWS Changes to modern awards which became effective 1 October 2018 Employees covered by the Clerks Private Sector Award now must provide casual employees the opportunity to convert to permanent part-time or full time status if they have worked a pattern of hours compatible with permanent work over a period of 12 months. Since 1 October 2018, employees covered by the VMRSR Award must be engaged and paid for at least three consecutive hours of work on each occasion they are required to attend work. These amendments took effect from the start of the first full pay period on or after 1 October 2018. If you require assistance in regards to the above, please contact Employer Assist on 1300 735 306 or aaaa@employerassist.com.au
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INSIDE INVENTORY
STRETCHING EVERY DOLLAR FURTHER Turning inventory into cash through the working capital cycle is fundamental to sustaining and growing any business It is also critical that the conversion of inventory into cash is as quick as possible, and if not that quick, then at least as big as possible (ie: with higher gross margins). The aftermarket however is characterised by a lot of inherently slower moving inventory. It is all too easy to get it wrong and to have your working capital engine stall. We have to be forever vigilant to stretch every dollar as far we can, to maximise the returns achieved from our inventory investment.
All too easy to waste cash The worst sin of course is to have obsolete stock and have to write it off. The problem is that not only do you write off all of your original investment in inventory, you normally write off several years of carrying cost as well. It is like pouring money down the drain and then having the vortex suck in even more to really damage your cash position. Unfortunately, virtually every business has an obsolescence problem. In part that is because of the way most organisations look in the rear vision mirror to detect that they have obsolete stock. So by the time they recognise they have a problem, it is often too late and a total write off or at least a significant write down is the result. As we outlined in the June article, ‘Know when to hold ‘em and when to fold ‘em’, it is far better to be proactive. Change the paradigm and don’t ever order the stock in the first place. Okay, let’s assume you are on top of write-offs and write-downs. Is at least some of your stock turning over much more slowly than it ought to? Is the slow moving stock clearly identified? Or is it hiding, or rather being hidden by the branch manager (“I’m sure I will sell this soon”) or by a workshop technician (“We just might need this”) somewhere in your system? If your overall funding is constrained and excess is clogging up the working capital engine, then the stock that is turning over has to work even harder and somehow generate more cashflow. Inevitably, that can all too easily translate into discounting of otherwise good stock just to bring in the cash to sustain the business. In that way, excess stock can be particularly pernicious. It takes up too much of your balance sheet, too much space in the warehouse and too much of your time, when you really ought to be focusing on running your business in a positive way. So, it is essential you quickly identify stock that
is in excess and move it to where it can do the most good as quickly as possible. Even more importantly, you need to have the tools and techniques in place to substantially reduce your exposure to creating excess in the first place. And of course, if you are after finance, having good quality stock, without masses of excess, will help you stretch your dollars further by using other people’s money. You will however only be able to access that extra finance if you get through the due diligence checks.
Creating more cash Every dollar saved from write-downs and writeoffs and every dollar saved from sitting too long in excess, can be invested in creating more cash. That can of course be done in multiple ways. If you are constrained by working capital limitations then that will inevitably constrain the range you can stock for sale to customers. Saving a few dollars here and a few there, can enable you to stock one or two more products in the range, or to add a bit more stock to key products to enhance the service level. Better service and the availability of otherwise slow moving, less popular parts can also lead to an enhanced reputation and premium pricing. And when done right, that can all convert into more gross margin, more cash and a greater ability to grow, where the working capital engine can step up to a new level of performance. Most of our focus in these articles has been on the inventory perspective and we don’t tend to look too much at the accounts payable part of the balance sheet; but let’s think about that for a moment. A lot of accounts payable tends to be done on a ‘one size fits all’ type approach, for example, 60 days. But what happens if you get a fast mover and can turn inventory into cash in under 20 days, and collect in 30 days? If you pay in 60 days then you have just created ‘10 days’ of cash. Even better, try to find a way to have your supplier carry more of the stock and then you carry less – convert
the inventory on your books into sales and cash even faster. Okay, you are using your supplier’s working capital, but they might not mind so much if you are contributing positively to their growth. Can you be far smarter than a ‘one size fit’s all’ approach? Maybe carrying less stock of your really faster movers can help free up cash to add more slow movers. With these kinds of approaches, you might say you have shifted the inventory risk to your supplier. That however is win-lose type thinking. What can be achieved if you can help your supplier by giving them visibility of your medium term forecasts and purchasing plans? It will help them and it will help you. You might even be able to negotiate a better discount or rebate for improved reliability of your order pipeline from the supplier. This means more gross margin, and more cash.
Information drives cash conversion The catalyst for really efficient conversion of working capital into cash and for driving the working capital cycle is of course information and its effective and efficient use. The smart and disciplined use of information to improve business performance is of course what Horizon Inventory can help you do. With very large product ranges, it is ultraimportant to optimise each and every item in the range. If you want to stretch every dollar further, then you cannot afford to carry any slackers. Every product, every unit of stock, must earn its place in the line-up. Remember that information is an asset. Not one perhaps that appears on the balance sheet, but an asset nonetheless. Are you using it as effectively as you might to maximise the cash generation potential of your business?
For further information consult www.horizoninventory.com.au or email info@horizoninventory.com.au 119
PRTC
PHILLIP ISLAND CLASSIC 2019 DATES SET Next year’s instalment of Australia’s largest historic motor racing event will be held on March 8-10, 2019 The 2019 Phillip Island Classic will be held from Friday 8 to Sunday 10 March in 2019, once again falling one week prior to the Australian Grand Prix to make for a truly exceptional week of motorsport in Melbourne. Recognised as one of the world’s largest historic motor racing events by the number of entries and races held, the Phillip Island Classic is expected to draw more than 500 entries from around the world.
1932 ALFA ROMEO SPIDER BEST IN SHOW At Motorclassica 2018 A stunning 1932 Alfa Romeo 6C Spider was named ‘Best in Show’ at the 2018 Australian International Concours d’Elegance at Motorclassica. Owned by Lawrence Southward, the spectacular Alfa 6C 1750 GS Spider was judged the ‘best of the best’ among the many class winners in the hotly-contested Concours competition, which headlined Motorclassica, Australia’s premier annual collector car and motorcycle exhibition. While the beautiful black 1932 Alfa Romeo was adjudged winner of the Concours’ highest accolade by the independent judging panel, the 24,000 visitors to Motorclassica 2018 at Melbourne’s Royal Exhibition Building chose their own winner, with the 1969 Holden Monaro GTS of owner Sam Santoro claiming the popular ‘People’s Choice’ award. “Lawrence Southward’s Alfa Romeo 6C Spider is truly a world-class car and a very worthy winner of the ‘Best of the Best’ award,” Motorclassica Event Director, Paul Mathers, said.
2019 marks the 30th Phillip Island Classic event along with other significant anniversaries such as the 60th anniversary of Formula Ford, the 60th anniversary of the Mini, the 50th anniversary of the Holden Dealer Team, the 50th anniversary of the Alfa Romeo Car Club, 50 years of Formula Ford, the 51st year of Porsche and the 50th year of the Bolwell Nagari. Of significance, 1979 was the last year in which the Holden Torana Hatchback A9X raced with Peter Brock and Jim Richards in their outstanding win in the James Hardie 1000 Bathurst followed by Peter Jansen and Larry Perkins in second place. It was also this year that Bob Morris won the Touring Car Championship driving a Holden Torana A9X. This special car, now owned by Andrew Cannon, will be racing at the event with Andrew at the wheel. To mark the anniversary, Formula Ford racing will be highlighted at this event along with Group C & A Touring cars. More than 1,000 classic, veteran and vintage cars are also expected to be on display and the Bolwell Car Club will hold its national meeting at Phillip Island over this period. The Phillip Island Classic is proudly sponsored by Burson Auto Parts with long term support from Penrite, Shannons, Cooldrive and Ryco Group. For more information, go to www.vhrr.com/wp/phillip-island 120
“Every year the standard of our Concours entrants keeps getting higher and making the judging that much more difficult, the panel is literally having to make judgements on the most minute of detail. “It’s fantastic to see this evolution and to share the passion of the owners with our Motorclassica audience.” Originally owned by English jazz musician and racer Bubby Featherstonehaugh, the Alfa Romeo 6C resided in the UK for many years before making the trip to New Zealand. It then began a lengthy restoration that was started by Lawrence’s father and sister 16 years ago, both of whom unfortunately passed away during the process. The vehicle was only finished earlier this year after it was entrusted to the team at Bristol Motors in New Zealand. With stunning aluminium bodywork by legendary Italian designer Zagato, it is powered by a supercharged 1,762cc in-line six-cylinder engine. As ever, every category of the Australian International Concours d’Elegance saw the judges having to make difficult choices between the 140 very best collector cars and motorcycles in Australasia. ‘Restoration of the Year’ was won by Barry Edge’s magnificent 1969 Maserati Ghibli Spyder restored by Recreation Automotive, which also claimed the Modern Classic Sports and Performance Over 3 Litre Award. The Chief Judge’s Spirit of Motorclassica Award
went to Allan Reid’s 1964 Alfa Romeo Giulia Sprint Speciale. Vintage and Veteran went to the stunning 1924 Cadillac V16 Tourer owned by Scott Emerson; Max Joffe’s 1926 Delage Boat-Tail Tourer won Pre-War UK and European; and Trevor Hudson’s 1929 Stutz Black Hawk won Pre-War USA. Sam Santoro’s 1969 Monaro added the Modern Classic GT USA and Australia award to its People’s Choice accolade; while Gavin King’s 1961 E-type Jaguar won Modern Classic GT UK and European. Overall winner of Modern Classic was the 1963 Jaguar Mark II of David Lamont; and the Modern Sports and Performance Under 3 Litre award went to Bram Williams’ 1967 Porsche 911S. Post-War Classic Closed went to Tony Nassar’s 1958 BMW Isetta Micro coupe and Post-War Classic Open to Mark and Michelle Jansen’s 1959 Goggomobile Dart. In the Preservation classes, Greg Mackie won the Pre-1950 award with his 1924 Minerva AB Tourer, while the Post-1950 award went to Greg La Manna’s 1974 Ferrari Daytona and the Motorcycles Preservation award was awarded to the 1972 Triumph X-75 Hurricane of Jordan Roddy. Motorcycles Pre-1955 was won by the 1954 BSA A7 SS Daytona of Thomas Weitacher and Post1955 by the 1959 Triumph 650 Bonneville of Jon Munn. Tom Robert’s 1937 Maserati 6CM won Racing Cars Pre-War and Post-War went to the 1957 Lotus 12 owned by Mark Bennett. Motorclassica this year celebrated the era of the Art Deco cars and a special award was presented for the best on display, which went to the 1937 Cord Custom Berlin Coupe of Terry Dowel. Likewise, 90 years of the Australian Grand Prix was recognised with a special tribute, with the accompanying award going to a 1963 Brabham BT7A owned by Peter Harburg. By contrast, Motorclassica also displayed an array of Micro Cars and the award winner there was the 1957 BMW Isetta 300 Coupe owned by Alvin Chua. For more information, visit www.motorclassica.com.au
PRTC
WILD RIDE FOR EXEDY DRIVER Garry Jacobson heads to the Dunlop Super2 Series season finale in championship contention Exedy-backed racer Garry Jacobson heads to the Newcastle event with a shot at the championship following a dramatic race at the Supercheap Auto Bathurst 1000 at the Mount Panorama Circuit. Garry was on double duty across the weekend, driving his Matt White Motorsport-prepared Nissan Altima in the Dunlop Super2 Series and partnering with Rick Kelly in the Castrol Racing Altima in the Supercheap Auto Bathurst 1000. In the Dunlop Super2 Series, Garry qualified on pole position for the 250km race and after dropping to second place off the start, the Exedy racer retook the lead at The Chase on lap three. After the two compulsory pitstops in the longest Dunlop Super2 Series race of the season, he held third position and moved ahead of teammate Dean Fiore at The Chase section of the 6.3 kilometre circuit to set up a thrilling finish. Garry caught race leader Macauley Jones on the final lap and was on his tail through The Chase where Macauley lost rear traction. Garry was unable to avoid contact, with Macauley spearing across the grass and coming to a halt in the sand-trap. Garry recovered to cross the line in fourth place. “I absolutely don’t know where to start with that race, it was incredible,” Garry said. “I felt quite comfortable with how the car was handling and our fuel conservation throughout the race and was very much in control, we had
the fastest car out there for sure. I was trying to break the tow from my teammate to maximise the advantage and fuel-burn rate. “After the second pitstop I was a few seconds behind Dean and then was able to close the deficit within a few laps. “I really pushed on, probably nearly crashed in the process of trying to close the gap, but I was really proud of my efforts to be right with him at the Elbow. I made a decision heading into The Chase that I wanted to grab the lead and I’m not sure what happened after that! “It looked like Macauley had a moment – something happened into The Chase – I thought he was going one way so I chose the other, then he switched back and, unfortunately, we made contact. It was just a really unfortunate situation for both of us and a racing incident at the end of the day. “I race to win all the time and to not get a podium or the win is a bitter pill to swallow as the MEGA Fuels machine was handling brilliantly right throughout (the) weekend.” Garry is 111 points behind championship leader Chris Pither entering the final round in Newcastle, in his bid to win a second Dunlop Super2 Series championship. “We’re heading to Newcastle in the hunt for the championship, so we’ll be doing everything we can to lock that one away for MW Motorsport, Nissan
and of course MEGA Fuels and all our sponsors who have been just so supportive,” Garry said. Garry also joined Nissan Motorsport to co-drive with Kelly in the Supercheap Auto Bathurst 1000. After starting in 14th place he survived an actionpacked contest to finish in 11th place in his second attempt at Australia’s ‘Great Race’. “I am very thankful for being able to work with this team at Nissan Motorsport and have the honour of driving this Castrol car (at Bathurst),” Garry said. “Eleventh was a really good finish – the team put in a huge effort and every single one of the eight drivers put forward a great effort throughout the weekend. “At our end with the Castrol Nissan, no mistakes were made on-track or during the pitstops and we emerged as the best placed of the Nissan runners. “As a combination with Rick we keep getting better and better every time. It is a new relationship that we only kicked off this year and Nissan Motorsport have given me so much confidence and support.” For more from Exedy, visit www.exedy.com.au
SACHS AMBASSADOR SECURES EMOTIONAL BATHURST WIN Craig Lowndes claims his seventh Bathurst 1000, his sixth using Sachs Shock Absorbers The special victory came during his last season as a full-time Supercars driver. Craig and co-driver, Steven Richards, finished the race without incident, coming from ninth position, to take out their seventh and fifth Bathurst wins respectively. The seasoned drivers drew on their extensive experience to outlast their opponents, in a race which saw a much younger driver retire due to exhaustion, and others suffer a variety of mechanical faults and issues due to driver error. “What an amazing finish! To have all the problems we had earlier in the week and then for us to bounce back as a team was really good,” Craig said. “I couldn’t have asked for anything more to really have the track come to me at the end and for us it really was an incredible finish. I’ve never had such a big gap on the last lap and to be able to enjoy it.” The result set up Craig and his Sachs equipped
vehicle to clinch the Pirtek Enduro Cup after its last round, the Gold Coast 600, came to a premature end due to severe weather. Across the field, Sachs reports that more than 50 percent of the vehicles participating in The Great Race relied on Sachs shock absorbers to provide the suspension and handling needed to withstand the gruelling 1000km long race and the unpredictable track conditions. Sachs says shock absorbers are one of the most crucial tuning devices on a Supercar, ensuring maximum performance and prolonged tyre life. Not only does Craig depend on Sachs shock absorbers in his Autobarn Lowndes Racing Holden Commodore, but the team’s truck and transporter are fitted with shock absorbers from factory. Sachs offers an extensive range of shock absorbers for commercial vehicles. In the passenger car aftermarket, Sachs has a shock absorber solution for 95 percent of the cars in Australia older than five years, including
European, American, Asian and locally produced models. The partnership with Craig sees Sachs branding placed across the top windscreen of his vehicle as well as on his distinctive helmet, and his race suit. Locally, Sachs motorsport products are available through Triple Eight Race Engineering, while the full range of Sachs shock absorbers and clutches for road cars and commercial vehicles is available through ZF Services Australia. For further information, visit www.aftermarket.zf.com/au 121
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TERRAIN TAMER GOES MUSTERING New series released by Terrain Tamer Featuring Allan, your eccentric 84-year-old who loves to get up to mischief; Jess, your quintessential aussie outback gal that’s always ready for an adventure and Andrew, your tonguein-cheek witty new school mechanic. Allan Gray has been Terrain Tamer 4WD Parts’ very own head engineer for 25 years, whilst at the same time he has become quite the personality and hero, known as ‘The Engine Whisperer’ by many in the 4WD community. After filming the first series of ‘Ask Allan’, the fans wanted more, and this is where Andrew comes in. Terrain Tamer says that together they make the perfect, comical duo who have starred in various other Terrain Tamer series like ‘The Project’, ‘The Apprentice’ and more.
Jess, better known as Jillaroo Jess, is a crosscountry truck driver and outback loving cowgirl who is in need of a bullet-proof buggy for an upcoming mustering job. After having worked with Al and Andrew in the previous series ‘Terrain Tamer Meets Jillaroo Jess,’ Jess thought there’d be no one better to get involved in this mission. Eager to get her hands dirty with her new mechanical-knowledge, and with the boys learning a thing or two from her this time round, they make ‘Terrain Tamer Goes Mustering.’ Together the team, who love any excuse to have the city in the rear-view mirror, take on the challenge and spend a fortnight in an old shed 60km north-west of Mt Isa, creating a ‘Jess-proof’ buggy, one that is sure to last the rugged terrain and get her from one side of the paddock to the other. This isn’t just your everyday project though, when there is a list of tests to be done, improvements to be made and Allan alongside ready to use his trusty tips and tricks for any occasion, there is never a boring moment. Spoiler – have you ever
seen a make-shift suspension test resulting in someone losing their false teeth in a bucket of water? Amongst all the chaos and cheeky one-liners, the trio find time to visit ‘The School of the Air,’ a unique organisation found in remote regions across Australia, who provide education for students as far as 600kms away who have no access to a local school. With mustering season upon us, the gang are geared up and ready for the ultimate test – taking ‘Blue Steel’ out on the pursuit. Helicopters flying and the bulls running, the series will be released in November. For more information, visit www.donkyatt.com.au
ACCESSORISE YOUR NEW LUX ARB has released new HiLux Accessories When a new 4x4 vehicle is released, ARB says it undertakes an extensive testing and development program to ensure compatibility of accessories with new models. With Toyota’s announcement of the facelifted SR/ SR5 which has an updated grille and the new HiLux Rogue and Rugged, ARB says its engineers have been hard at work and it has now released its Summit and Summit Sahara Bar to suit. ARB says its Summit bull bar has been engineered for uncompromised protection with a strong pan protecting the radiator and three hoops for bonnet
and headlight protection. The Summit bull bar is winch compatible up to 12,000lb, while LED indicators and reinforced jacking points are fitted as standard. The Summit bull bar also has provision for mounting a range of driving lights and aerials as well as optional fog lights. For those looking for a more distinctive and sleek look, ARB says the stripped back Summit Sahara bar is built off the Summit platform offering the same standard of radiator and wing protection. Replacing the steel hoops, you have the option of fitting a single polished or painted alloy centre tube or keeping it minimalistic to just the bar. Moving to the rear of the vehicle, ARB says you can be ready for work and play straight off the showroom floor with ARB’s range of canopies for flexible, secure storage. Coming with a variety of roof accessories to fit your requirements, it will make packing the car easier than ever before. If you’re planning to tow with your new HiLux, ARB says you should get more than just a tow bar, stating that its selection of rear step tow bar’s will protect the rear of the tub and provide a step to access inside the canopy, or the roof of the canopy with ease. The RSTBs have provisions for an air compressor hose outlet, trailer camera wiring, Anderson plug and trailer plug wiring.
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Once the aesthetic appeal of the vehicle is taken care of, ARB says you can get down to business with the safety and comfort that comes with upgrading your suspension to Old Man Emu. Adding extra load to a vehicle can significantly impact the springs, which will hinder your ride quality. Upgrading springs and shocks to suit your load requirements will increase the comfort of your ride as well as the overall safety of the vehicle. With plenty of options ready now for your new HiLux, ARB invites you to make your next stop, an ARB shop. For more from ARB, visit www.arb.com.au
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XTREME OUTBACK AT SYDNEY AND ADELAIDE 4X4 SHOWS Xtreme Outback says it is continuing to expand its already extensive range of kits in the marketplace The heavy duty 4x4 and SUV division of Australian Clutch Services, Xtreme Outback, has recently been exhibiting its products at various 4x4 shows around the country including the Sydney 4WD & Adventure Show show held at the Western Sydney International Dragway, Eastern Creek; and the Adelaide 4WD & Adventure Show held at the Adelaide Showgrounds. Xtreme Outback displayed a wide variety of kits at the shows including its popular 70 series LandCruiser Extra Heavy Duty upgrade. “We have been exhibiting our products at 4x4 shows around the country for many years now and we always look forward to showing the crowds our latest heavy duty upgrades,” Australian Clutch Services Managing Director, Brenton Jordan, said. “The Sydney and Adelaide shows are always a great opportunity to showcase our products to highly passionate crowds and we were very pleased with the feedback we received on the products and brand.” Xtreme Outback says it exhibits at the shows in order to support its extensive distribution network around Australia. “We always use these shows as an opportunity to push business to our distributors and we also use it as an opportunity to gain feedback on the product range as well as our sales and technical support,” Brenton said. “We are pleased to have received great feedback again this year.” Xtreme Outback says it is continuing to expand its already extensive range
of kits in the marketplace and are also in the process of expanding its export program to incorporate the United States. “We have incorporated our 4x4 heavy duty upgrades into our US based performance brand, XClutch, which has just been exhibited at the SEMA Show in Las Vegas,” Brenton said. “This represents a new era for the brand in the export market and we are looking forward to seeing the products take off in the United States.” For more information about the Xtreme Outback range of upgrades or export program, please contact Xtreme Outback on 1800 CLUTCH or email sales@xtremeoutback.com.au
IRONMAN 4X4 BATTERY TRAYS To suit Holden RG Colorado 11/2016+ and Mitsubishi MQ Triton 2015+ Ironman 4x4 has released battery trays for the Holden RG Colorado 11/2016+ and Mitsubishi MQ Triton 2015+. The trays can be fitted in approximately 45 minutes and are for the mounting of an auxiliary battery in the engine bay. Ironman 4x4 says the trays ensure you can use the largest capacity battery with minimal vehicle modifications required. The trays are manufactured from 2mm sheet metal with precision folds and MIG welds. They are suited to a full river DC50-12 sealed battery. Powdercoated black for durability, Ironman 4x4 says the trays are engineered to tackle the most demanding conditions. All mounting hardware and battery clamps are included. Please note, for the Triton, the Ironman 4x4 battery tray replaces the original Triton battery tray to house both standard and auxiliary batteries. For more information, visit www.ironman4x4.com 123
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AUTO ONE CELEBRATES MEMBERS Auto One recently held its 2018 Member Awards The membership awards were held as part of the Auto One group’s annual conference, which for 2018 was held in Queenstown, New Zealand. The stunning location provided some of the members an opportunity to bungy jump, jet boat and bash and crash their way down the mountain on the luge activities as a part of the event. There was however a great mix of business and fun throughout the week as part of the annual opportunity to engage the delegates in the business. “A huge thank you to all who attended whether they be Members or Suppliers for their efforts over the week and for making the conference a fabulous event!” Auto One Chairman, Andrew Marjoram, said. The Auto One Member awards is the group’s way of recognising those members who have done an outstanding job in a range of different categories. With some amazing members doing some tremendous things at store level, these awards are a great opportunity to recognise Auto One’s top performers.
Auto One Store of the Year The Auto One National Store of the Year is the most prestigious award presented on the night where winning stores are required to score highly in previous award categories. The award is presented in three turnover categories - up to $1.5 million (category 1), $1.5m to $2.5m (category 2) and $2.5 million and above (category 3).
Auto One Store of the Year award – Category One Nominees for the category were: • Auto One Newcomb • Auto One Morley • Auto One Wallan The winners of the Auto One Store of the Year Award – Category One, was Auto One Newcomb – Sue and Bernard McNamara. It has been an amazing 18 months for Bernard and Sue as they have navigated the relocation of their store from nearby Torquay to the busy Bellarine Hwy in Newcomb, Geelong. The Auto One Newcomb team committed to expanding their family business and the key ingredients to this strategy were relocating the store and joining Auto One. It was the execution of this strategy that set them apart for this award. Auto One says Bernard and Sue have displayed a laser focus to ensure all areas of the business are at a high level including product merchandising, ticketing, local 124
marketing, A1 Club signups and great customer service. Combining this with a fantastic profile site, the business has experienced tremendous growth since the outset which has surpassed expectation.
Auto One Store of the Year – Category Two Nominees for the category were as follows: • Auto One Pambula • Auto One Clovercrest • Auto One Windsor The winner of the Auto One Store of the Year Award – Category Two – was Auto One Windsor. Life in Auto One has come full circle for Rachael and Ross McKinlay. The Macquarie street outlet was originally founded by Jim Bullock as an Auto One store in 1997 and Ross was employed as its first manager. Ross has returned as business owner, in a building and location very familiar to him. Rachael and Ross have taken nothing for granted and have thrown incredible energy and enthusiasm at the business, totally revamping the interior and exterior, investing in staff to improve service levels and re-engaging past business relationships. Auto One says the Windsor store is a great example of how using the Auto One model in combination with energy and determination can extract brilliant results.
Auto One Store of the Year – Category Three Nominees for the category are as follows: • Auto One Kalamunda • Auto One Port Augusta • Auto One Albany The winner of the Auto One Store of the Year Award – Category Three – was Auto One Port Augusta. Like many others, the business climate has been challenging for the Versteeg family over recent times. With increased local competition, Damien, Travis and David have set their sights on continually raising the bar in their own business – which is exactly what they have done. The team’s mantra of ‘never being satisfied’ is reflective with how they run the business - always looking at how they can improve things - better harnessing technology, expanding the showroom or more effectively interacting with the local community.
A1 Autoparts Store of the Year The A1 Autoparts Store of the year recognises a store within the group who is consistently driving their business forward in their local market and are using the tools provided by the group to achieve this. In 2018 the winner was A1 Autoparts Wauchope.
With a lot of commitment, as well as hard work and the highest levels of customer service, Auto One says the Wauchope team have turned both the appearance and performance of the business around. A1 Autoparts Wauchope are also said to be faultless supporters of group programs and events.
Auto One Supplier of the Year The Auto One supplier of the year award is voted on by the members each year and takes into consideration areas such as customer service, product training, catalogues, promotions, special offers and product supply rate. The winner in 2018 was Penrite. Auto One says John Firth and the team at Penrite have done an incredible job throughout the year servicing stores in all states of Australia. Supplier partners are truly valued by Auto One, says the group, stating that Penrite is a deserved winner of the award in 2018. Auto One would like to congratulate all the award winners and offer a huge thankyou to NGK for sponsoring the night. NGK started the evening by giving away a Holden Barina which was presented by Peter Agland, NGK State Sales Manager NSW/ACT. The Barina was won by Steve and Linda Luca of A1 Autoparts Niddrie and Melton. The Auto One Conference in 2019 will be on the 22nd to 25th of October in Darwin NT. For more from Auto One, visit www.autoone.com.au