Pocket Pal | UW Launch Issues

UNIFIED WORKFORCE (UW) | LAUNCH ISSUES

Perpetual results. EASI adoption.

ABM Learning and Quality

Launch issues in Unified Workforce (UW) 1. Green tile with name will not launch a. Adjust the screen size, pinch or rotate, deliberate click b. Close the browser using the native quit function or soft reboot the device 2. App was running, now launch will not work a. App is likely running, look at browser tab count 3. All tiles are frozen, nothing is responsive a. Close the browser using the native quit function or soft reboot the device

Perpetual results. EASI adoption.

ABM Learning and Quality

UNIFIED WORKFORCE (UW) | GET BACK How to get back in Unified Workforce (UW) 1. Navigate away from UW applications (UW is a browser based tool) a. Clicking the browser icon on device will often return you to UW b. Shuffle through open applications on device may be hidden from view 2. In a sub window of a UW application, how do I go back (or up a level) a. Use the function in the application and NOT the device back button b. In the application look for the app navigation or close, check-out, function 3. Navigate between UW applications (assuming you are in the UW 3x3 grid) a. Hit the “i circle” and use the top button to shuffle between apps b. Hit the “i circle” and use the middle button (Windows icon) to jump to your default ABM POCKET PALS by ABMLQ

ISSUE NO. 13-0208