Business Unit: Process Name/ID:
ABM UW Work Activity Queue Location Onboarding | R-WI-ABM-1105-1
Shape Legend:
Revised process to be implemented
UW Support Team
Revision Date: 140820MC
Process Start
Integrate WOM system with UW (for both Field and Queue)
Update TNT table from WOM data (configuration)
Update Queue related fields in Admin Portal where applicable
Follow UW Location Onboarding Process
Enables merit-based, “pull” model: > Skills > Location > User Attribute > External Application
Support Process is followed WI-ABM-1551
Process End
LQ Team/Project Manager
WI-ABM-1103
Batch import syncs: Skill, Location, Venu and abmlq.com Accounts
Quality Manager sends final announcement R-WI-ABM-1105-3
No
End User
Location Supporters
Mainstreamed
Initiate Communication to End Users (3 of 6)
> Something New > Comin’ Round the Corner > Get Excited
Send out 4th and 5th Announcements to End Users
> Ready to Flip The Switch > it’s aLIVE!
R-WI-ABM-1105-3
R-WI-ABM-1105-3
Follow User Onboarding
New Hire?
R-WI-ABM-1105-2
Training Process is completed
Yes
Initial log into UW