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CEO’s message

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“Successful associations facilitate communication between themselves and between members to enable the creation of relationships that increase the ability of members to create value for themselves and others” (Belinda Moore SMS).

Membership organisations are facilitators of communication, conversations and meaningful connections between and for our members. I have been genuinely heartened by the level of commitment and passion I have witnessed from the National Board. Communication and engagement is absolutely alive and well at the IHEA. This level of engagement and connection, combined with the great foundations already established over many decades, provides an outstanding environment in which together we can take your association to the next level.

That was how I started my first journal report in mid-2015.

Five years later I sit down to write my farewell journal report and still believe very strongly in the words above. The value placed on members and the desire to provide an outstanding service for them is central to the IHEA philosophy. Associations need to be instigators of meaningful conversations and connect members in a way that provides positive outcomes. IHEA certainly achieves this in spades. Over the last 5 years we have grown from an organisation that was nice to be part of to a truly professional membership organisation with a full Learning and Development Program with more to come! Membership organisations face significant generational, cultural and economic challenges over the coming decade. Those which choose not to innovate and adapt will decline into obscurity. IHEA is well placed to not just tackle these challenges but to grow and prosper from. The current COVID-19 pandemic has highlighted how critical IHEA and its members are to sustaining and delivering a truly world class healthcare system in Australia.

I have been privileged to work with you all and honoured to represent IHEA and Healthcare Engineers both domestically and internationally. Thank you all for the insights into your world. For allowing me to learn that what you all do every day is so valuable to the healthcare services provided around the country. The current pandemic has highlighted to others in the healthcare world the criticality of the role that you all play. Your new CEO, Clive Jeffries, has the right skill set to leverage off this and ensure that Healthcare Engineers continue to be recognised now and post pandemic.

I will be watching with interest to see the great strides IHEA continues to make and importantly the increased recognition and acknowledgement the healthcare engineering profession so rightly deserves.

Karen Taylor – CEO

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