Herald Union - Living in Germany, 2018

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USAG WIESBADEN

HERALD UNION Special edition October 2018 - March 2019

Living in Germany


LIVING IN GERMANY Special edition October 2018 March 2019 U.S. Army Garrison Wiesbaden Command Garrison Commander Col. Noah C. Cloud Garrison CSM Command Sgt. Maj. Chad L. Pinkston

Newspaper staff Public Affairs Officer Jacob Corbin, DSN 548-2001 Deputy Public Affairs Officer Anna Morelock, DSN 548-2002 Editor Emily Jennings, DSN 548-2004 Public Affairs Specialist Lena Stange, DSN 548-2003

HERALD UNION published by

The Herald Union, printed exclusively for members of U.S. Army Garrison Wiesbaden, is an authorized, unofficial Army newspaper published under the provisions of AR 360-1. Contents are not necessarily the official views of, nor endorsed by, the U.S. government or the Department of Defense. The editorial content is the responsibility of the USAG Wiesbaden Public Affairs Office. No payment is made for contributions. Everything advertised in this publication shall be made available for sale, use or patronage without regard to race, color, religion, sex, national origin, age, marital status, physical handicap, political affiliation or any other non-merit factor of the purchaser, user or patron. This is a biweekly newspaper published by AdvantiPro GmbH and printed by Oggersheimer Druckzentrum. Circulation is 6,000 copies. For display advertising rates: call Jaqueline Samad at civ (0631) 3033 5537, email ads@herald-union.com; Editorial offices are in Building 1205 on Clay Kaserne. Address: USAG Wiesbaden, Herald Union, Unit 29623 Box 60, APO AE 090059623; Telephone: mil 548-2002; civ (0611) 143-548-2002; Email: army. wiesbadenpao@mail.mil; Home page: www.wiesbaden.army.mil.

Commander welcomes newcomers Dear community members,

As someone that’s had the great joy to be stationed here twice, let me tell you, you’re about to embark on and adventure that you will carry with you for the rest of your lives. Our community is the best of both worlds. We’re a small town, located in the middle of a major metropolitan area – and we’re in Europe to top it off ! This special edition of the Cloud Herald Union exists to help set you up for success for the next few years here. It’s full of tons of great information and is just one of many resources you have at your disposal.

While living in Wiesbaden, I encourage you to engage with the community both on and off post. Seek out what this great place has to offer, and you’ll never regret it. If you haven’t yet, I also urge all newcomers to visit Army Community Service and get set up with a sponsor, who can help you settle in, show you around and introduce you to the opportunities that exist in abundance here. ACS’s new Spouse Sponsorship program matches spouses with community members who have similar interests. This provides people new to the community a way to find out about programs and activities, and to meet new friends.

If you run into issues, please don’t hesitate to reach out to me, or my service directors, through ICE, my Commander’s Hotline, or my monthly radio show on AFN 103.7 FM. We’re here to help you get settled in and ready for what Germany has to offer. Welcome to U.S. Army Garrison Wiesbaden, “Our Home in Germany.” Signed,

Col. Noah C. Cloud U.S. Army Garrison Wiesbaden commander

Many ways to be informed, stay connected USAG Wiesbaden Public Affairs Learn more about what’s going on at USAG Wiesbaden by visiting the garrison website and attending the Community Information Exchanges, which are held nearly every month in the Wiesbaden Entertainment Center. Those who attend the CIE get updates from each directorate within the garrison and have a chance to ask questions of the directors and command staff. If you miss a CIE, you can find the slides at www.herald-union.com/communityinformation-exchange or on the garrison website, www.wiesbaden.army.mil. On the garrison Facebook page, facebook.com/ usagwiesbaden, you will find helpful news and information, including dates for the CIE and “Ask the Commander” on AFN. If you don’t have a profile, you can still visit the page for information. The Herald Union publishes every month with two special editions per year.The next special edition, in the spring, will focus on garrison events and services. If you don’t catch it in print, it’s also available online at www.herald-union.com.

USAG Wiesbaden Public Affairs

Domestic violence. Domestic violence is not a personal problem. It impacts our homes, our children and our readiness. It is a community problem and we can work together as a community to solve it. If you or someone you know needs to speak with a Victim Advocate, you can call the 24/7 Domestic Violence Hotline at (0162)297-5625 or visit your Family Advocacy Program at Army Community Service. And if you hear or witness a situation rising to the level of an emergency, call the military police at 114 or (0611)143-548-7777. Or off-post call the Polizei at 110, even if you don’t speak German. Officers will be able to coordinate with MPs, if necessary. Emily Jennings/USAG Wiesbaden Public Affairs

Don’t stand by. Act. End domestic violence.

Cover photo: Marktkirche, downtown Wiesbaden.

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LIVING IN GERMANY

ACS programs help spouses adjust

to other cultures as well.” “The Foreign Born Spouses Program was created to recognize the many different cultures located throughout our community. We want to create an environment where foreign born spouses can come and meet others like themselves to talk about things that matter to them,” Walter said. “We don’t turn anyone away,”Walter said, adding that people interested in joining the monthly meetings are asked to touch base with ACS to help the staff prepare to meet their needs.

Karl Weisel USAG Wiesbaden Family and MWR

It’s never easy arriving in a new place. Finding one’s way around, knowing where to go for assistance, having to learn about a different culture or language — it can all seem overwhelming. Thanks to Army Community Service’s Spouse Sponsorship Program, there are people waiting to make the transition easier. “We want people to become independent during their stay here,” said Maurice Walter, ACS’Spouse Sponsorship coordinator. “ACS should always be your first stop upon arriving in Wiesbaden,” Walter said, explaining that as an information and referral agency, if ACS can’t provide immediate assistance, the staff will quickly identify the right agency or organization that can help. Newcomers are also provided with a welcome packet, full of useful information and brochures.

Spouse sponsorship

The sponsorship process starts as early as when the Soldier or civilian employee receives his or her travel orders, said Gigi Wilson, Relocation Readiness Program manager, explaining that units or organizations send a sponsorship information form inquiring if the individual wants a spouse sponsor. “More often than not Soldiers tend to overlook the value of having a sponsor for their spouses,” Wilson said, pointing out that ACS is making an effort to address and revive this Relocation Program service. “Our promise is not only to train you to become a spouse sponsor, but to establish a long-term relationship between you (the spouse sponsor) and ACS in general. Our Spouse Sponsorship coordinator and the rest of the relocation team will be there to provide you

Spouse orientation

Karl Weisel/USAG Wiesbaden FMWR Marketing

Army Community Service’s Irmgard Goebel leads a group of newcomers on a Host Nation Orientation Tour of Wiesbaden. with the resources and knowledge you‘ll need to assist your assigned newcomer spouse,” she said. “We will work hard to match you with individuals with similar demographics such as age, marital status, number of children, hobbies and so on. Our goal is to pair up individuals to make them feel comfortable. That way newcomers can have something like a new-found friend to guide them through the community.” Many newcomers eventually become volunteer sponsors themselves, Walter said, explaining that ACS provides training and tips for new sponsors. “The Wiesbaden community is in dire need of spouse sponsors,” Wilson said. “The PCS months are upon us, and we would like to fill our list of spouse sponsors to the brim so that each newly arrived spouse is welcomed properly – our way of showing them that there’s somebody on the other side waiting to

say ‘I’ve been there, done that. Here’s what you should do’ — and to just be there for that spouse.” Spouse Sponsorship training is offered by request or walk-in, Wilson said. It can be given to individuals or to units or organizations. Check with ACS for dates and times.

Foreign-born spouses

Another way to become involved with the Spouse Sponsorship Program is through the Foreign Born Spouses Program. Relocation Readiness holds events and activities for foreign-born spouses every second Wednesday of the month from 11:30 a.m. to 2 p.m. at the Volunteer Program Office in Bldg. 7780, Texas Strasse 57, on Hainerberg. “This is a completely relaxed, informal group, and language is not an issue,” he said. “It’s a way for those who may feel far from home to meet individuals from their own culture and to be exposed

One of ACS’ newest outreach programs is the Spouse Orientation Program. This is a monthly forum held every third Wednesday of the month from 9 a.m. to 1 p.m. at ACS providing a way for all spouses to connect with representatives from housing, Tricare, the health clinic, transportation, Vehicle Registration, the Education Center and various other community organizations. “It’s a great opportunity for newcomers and individuals who have already been here for a while to pick up information and ask questions of the subject matter experts,” Walter said. “There are so many great services available throughout the community that many people don’t know about.” ACS will provide free child care for spouses who want to attend but are unable to because they need child care. “We encourage spouses to call one week in advance so that we can reserve a slot for them,” Wilson said. For more information on any of these programs, Host Nation Orientations, Wiesbaden Walking Tours or other services available at ACS, stop by Bldg. 7790 on Hainerberg (across from the Wiesbaden Entertainment Center) or call (0611) 143-548-9201.

Sprechen Sie Deutsch? Find resources on post Emily Jennings USAG Wiesbaden Public Affairs

Even though Germans are known for being able to speak English, learning to speak their language can greatly enhance the experience of living in Wiesbaden. Sure, it’s possible to get by in Germany without speaking the language, but for those who will be here a while, being able to confidently order food, buy

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a bus ticket, read signs, ask for directions or just chat with the locals can make for a more enjoyable time. Community members have access to garrison resources,such as the Wiesbaden Library, Army Community Service conversational classes and the University of Maryland University College. The Wiesbaden Library offers language resources in a variety of formats including audio CDs, books and online learning.

Those interested in the online learning software should set up a user account with the library; then their language database can be accessed at any time, from anywhere in the world. For more information, call (0611)143-548-9821 or visit the library in Bldg. 1029 on Clay Kaserne. ACS hosts free conversation-based classes.Registration is mandatory.Classes are held Tuesdays from 7 to 8:30 p.m. Call (0611)143-548-9201 to register.

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The University of Maryland University College, located in Bldg. 1023 East, Room 12 on Clay Kaserne offers Elementary German I and II and Intermediate I and II. German certificates are also available. For more information, visit their office, call (0611)143-548-1316 or email wiesbaden-europe@umuc.edu or visit them on Facebook at UMUC Europe Wiesbaden.

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Find your way around the European way Julia Hensel Special to the Herald Union

Moving to a new destination is an exciting experience. Once the boxes are emptied, the suitcases are put away and the initial orientation period has passed, exploring the new hometown and its surrounding areas can seem intimidating at first. Narrow streets, lively areas and smaller parking spaces can make driving in downtown Wiesbaden tricky. With the help of buses and trains and a few tips, becoming a public transportation expert is no longer an obstacle. The two major resources for public transportation are the regional Rhein-Main-Verkehrsverbund, and the Deutsche Bahn, offering local, national and international train connections. The RMV should be the first source when planning a trip locally. Whether wanting to visit a fest downtown, see a play at the theater, or take a trip across the Rhein River to Mainz, RMV.de online or the RMV app will provide the best local routes. To ensure always being in the know, passengers can download the RMV app where they can purchase RMV-Handy Tickets (cellphone tickets) via credit card. In order to utilize the “HandyTicket” option, users need to be at least 18 years old and have a smartphone with internet access. Those who do not wish to download the app or do not have a smartphone can purchase tickets at kiosks near bus stops or from bus drivers directly. Schedules and routes in English can be found at www.rmv.de/auskunft/bin/ jp/query.exe/en. Planning a special excursion or weekend trip? RMV also offers the RheinMainCard, which enables one person or groups (two to five people) to explore regional attractions and sights, granting them discounts at more than

Shuttle service

Herald Union file

The Wiesbaden Hauptbahnhof, or main train station, is within walking distance of many U.S. Army Garrison Wiesbaden housing areas and in biking distance from others. 40 destinations with included public transportation fare for two successive days. The cost for one person is 22 euros or 46 euros for the group ticket. The RheinMainCard can be ordered online and sent per mail or printed at home, but it is also available for purchase at

The U.S. Army Garrison Wiesbaden shuttle is a free bus service that operates Monday to Friday and transports riders between Aukamm, Crestview, Hainerberg, Clay Kaserne and Mainz-Kastel. Visit the garrison website for the latest version of the schedule. Unless specifically announced, buses operate on all American and German holidays. Follow the garrison on Facebook or check wiesbaden.army.mil for updates or changes to the usual schedule.

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local ticket offices. In Wiesbaden the card can be purchased at the Tourist Information Wiesbaden or the RMV-Mobilitätszentrale Wiesbaden at Luisenforum. Learn more at www. rmv.de/c/de/freizeit/rmv-angebote/rheinmaincard/rheinmaincard/.

For further questions about RMV, visit www.rmv.de/auskunft/bin/jp/ query.exe/en or call the RMV- Service telephone (24 hours a day) by dialing 069-24 24 80 24. Ready to roam the streets of London, fall in love with the Eiffel Tower or ride bikes through Amsterdam, but not a fan of flying? Deutsche Bahn will not only help its passengers to explore the beauty of Germany, but also a plethora of destinations in 16 European countries. Tickets can be purchased online on DB’s website, at local train stations or via the DB Navigator app, which is available for all operating systems. DB offers different ways to save money while traveling to one’s destination of choice. If taking the train is the preferred way of traveling and one is interested in additional savings, people can check out Bahncard 25 or 50 and look for the DB “Sparpreis.” These saver fare tickets may be purchased for connections within Germany for as little as 19.90 Euro (subject to availability) on board ICE, IC or EC trains. When booking “Sparpreis” tickets, children aged 14 and younger travel for free, when accompanied by their parents or grandparents. Just be sure to include them when booking tickets. Additionally, the Bahncard 25 enables users to save 25 percent on flexible and saver fares, Bahncard 50 offers a discount of 50 percent on flexible fares and 25 percent on longdistance (ICE and IC/EC) saver fares within Germany. DB also offers regional tickets for day or weekend trips. One to five people can travel together with a Day Ticket or Regional Day Ticket, which are available for use on any day. As the name states, the Weekend Ticket is tied to Saturdays and Sundays only. Prices start at 23 Euro for the Weekend ticket and 44 Euro for the day tickets.

Need a taxi? Call ahead, bring cash

There is one authorized taxi company currently servicing U.S. Army installations in Wiesbaden, which is authorized to go to specific posts/Kaserne. If you want a taxi to pick you up from: Clay Kaserne or Hainerberg Housing, call Taxi Wiesbaden at (0611) 444-444. Procedures for requesting a taxi 1. Call the taxi company and tell the dispatcher you need a driver with a U.S. installation pass. Make this clear; if the driver does not have a pass, he or she will not be allowed on post. 2. Specify your pick-up point. Indicate whether

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you are on Clay, Hainerberg, etc., and give a building number. 3. Give them your full name. 4. Give them your phone number, cellphone preferred. Specify the time of pick-up and the destination. It is best to do this in advance, especially for airport pick up or drop off. 5. Specify the number of passengers and luggage. Let the dispatcher know if you have infants or children. 6. Be prepared to pay in cash with Euros. Many drivers do not accept U.S. dollars or credit cards.

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International license required outside Germany

U.S. Army Garrison Wiesbaden Public Affairs Defense Department personnel stationed in Germany need an international driver’s license, in addition to a U.S. Forces Certificate of License (also known as a USAREUR license) and a valid stateside driver’s license to drive outside the country. Applicants should ensure they have the proper documentation in hand when they go to the USAG Wiesbaden Driver’s Training and Testing Station before their next road trip. “For incoming personnel and Family members the priority is to get a U.S. Forces Certificate of License, to operate a privately owned vehicle on and off installations in Germany,” said Hans-Peter Moosberger, driver’s training instructor at the DTTS. However, at the start of every POV orientation, Wiesbaden’s instructors tell students to not delay getting their IDLs, and obtaining the signed application from their office is the first step.

“Every student who completes the POV orientation here, passes the written test and receives their permanent certificate of license should return to our offices for an IDL application if they plan to drive outside Germany’s borders,” Moosberger said. An IDL can’t be obtained using the temporary certificate of license issued immediately after passing the written test. To apply, visit the Wiesbaden DTTS located on Clay Kaserne, Bldg. 1023W, Room 324. Applicants should bring their USAREUR license and a valid stateside license. The application must be completed in person and signed by DTTS personnel. It takes approximately 10 minutes. No appointment is required; however, applicants can call ahead to determine staff availability at (0611) 143-5466076/6077. Next, bring the signed application, a single passport photo, your U.S. Forces Certificate of License, official or tourist passport (red or blue), valid

stateside driver’s license, Department of Defense ID card and 15 euros to the off-post KFZ-Zulassungsstelle (the German equivalent of the Department of Motor Vehicles) located at Stielstraße 3 in Wiesbaden-Schierstein. “No additional driver’s test is required to get an IDL; just some paperwork, valid documentation and 15 euros,” said Michael Leyba, transportation specialist at the DTTS. Some navigation systems may direct drivers past the facility to the “Federal Mogul” building; however, the vehicle entrance to the KFZZulassungsstelle is immediately past the blue sign for “TÜV Hessen Service Center” on the right-hand side of the street. Free parking is available. “They offer extended evening hours until 6 p.m. on Wednesdays, which makes it a convenient time to visit the facility,” Moosberger said. When entering the building, get a number from the small electronic kiosk in the waiting area.The kiosk screen will

read, “Warteticket.” Press the orange button with the word “Fahrerlaubnisbehörde.” A paper ticket will print with a customer number that begins with the letter “F.” Pay attention to the screens on the wall. When the number comes up on the screen, the appointment will be upstairs on the second floor (1. Stock, in German) in the room (Raum) indicated on the screen. After processing, applicants return downstairs to pay at the “Kassenautomat,”a self-service pay station,before the IDL will be issued. The license costs 15 euros and must be paid in cash or with an EC card, no credit cards. Passport photos can be taken at self-service photo booths located at the food court on Clay Kaserne and the Hainerberg Exchange Mall. A booth is also located in the entrance of the KFZ-Zulassungsstelle, for those who forget to bring one. Four photos cost 5 euros. Don’t forget scissors to cut one photo from the page. The IDL is valid for a maximum of three years. Advertisement

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Make room for emergency vehicles Nadine Bower USAG Wiesbaden Public Affairs

www.allianz-autowelt.de

To determine which way to move your vehicle in the event of a Stau, use your thumb and index finger for a two-lane street, and add fingers for three or more lanes. The space between your thumb and index finger is where emergency vehicles will need room to move through. to the right. Failure to do so, can result in a fine,” Becker said. Emergency vehicles will normally announce themselves with a siren and blue lights. Tow trucks have yellow lights and no siren, but when you hear or see them, it is already too late to form

a Rettungsgasse. Once traffic slows down, even within city limits, make sure to follow the guidelines of forming a Rettungsgasse. Unfortunately, many drivers do not automatically form the Rettungsgasse. This has led to dangerous delays during

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Slow moving or even stationary traffic can be frustrating for drivers who are on their way to work or late for an appointment. However, slow moving traffic can also be a problem for emergency vehicles while they try to rush to the cause of the Stau — usually an accident — as fast as possible. “During slow moving or stationary traffic, the law requires motorists to create a Rettungsgasse or emergency alley, in order to let emergency vehicles pass through quickly,” said Thomas Becker, First Police Chief Inspector (Erster Polizeihauptkommissar) with the Wiesbaden Police Directorate. During an emergency, mere seconds can save lives. Therefore, drivers should form the Rettungsgasse before an emergency vehicle is even in sight. “Once traffic moves slower, drivers in the left lane should move as far to the left as possible, while drivers in the other lanes should all move as far as possible

several emergencies, which sometimes cost lives. Therefore, the German government has increased the fine for not forming a Rettungsgasse from around €20 to over €300 in certain cases. “While the new fines start at €200 for simply not forming the Rettungsgasse, they can increase to more than €350 with your license suspended for at least one month for blocking emergency vehicles or causing an accident,” Becker said. Fines and legal procedures apply to DoD drivers just the same as to any other driver on German roads. “U.S. Forces drivers are subject to all host nation traffic laws and regulations and can be cited with traffic tickets and fines just like a German driver,” said Richard Jungmann, Law Enforcement Operations Officer with the USAG Wiesbaden Directorate of Emergency Services, Law Enforcement Branch. He also refers to the Drivers Handbook and Examination Manual for Germany (AE Pamphlet 190-34) as the best source of information for U.S. Forces drivers.

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Historic airfield at USAG Wiesbaden

T

he area that is presently Lucius D. Clay Kaserne has a long history dating back to the Roman period. In 1184 a national festival was held on the grounds and the German emperor Friedrich I knighted his sons there. In later years a racetrack, known throughout Europe for its horse racing competition, was built on the site. On May 11, 1913 Prince Heinrich of Prussia landed in a field near the racetrack, thus completing the first recorded landing by an aircraft on what is now the airfield at Clay Kaserne. Around 1917, sponsors included aerial demonstrations as a regular part of the program. During these flying programs some of the most famous German stunt pilots made their appearance at Wiesbaden. In 1926 a retired German Flying Corps officer, Joseph Aumann, conceived the idea of turning the racetrack into an airfield. He convinced city officials that the airfield would attract more visitors to the spas of

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Wiesbaden and stimulate business. In 1929 the Wiesbaden-Mainz airport was opened. Private and sport flying grew in popularity in Wiesbaden through 1933 when the Third Reich came into power. Flight training was organized for future German Air Force, or Luftwaffe, pilots at Wiesbaden during this time. In 1936, Luftwaffe Headquarters in Berlin designated Wiesbaden Airfield as an air base, or Fliegerhorst. Construction of the military barracks, or kaserne, the runway and hangar complex were completed in 1938 and the first German military unit, the famous “Ace of Spades” fighter wing, occupied Fliegerhorst Wiesbaden. Wiesbaden was used by the Luftwaffe throughout World War II as a fighter and bomber base. At the peak of its use as many as 40 bombers took off every 3 hours on assigned bombing missions. Naturally, Wiesbaden was the target of numerous allied bombing missions and at one time as many as 76 bomb craters were counted on the runway.

To this day unexploded ordnance from those bombing raids is occasionally found during construction projects close to the airfield. In late March 1945, Fliegerhorst Wiesbaden was abandoned by the Luftwaffe and occupied by advancing American soldiers. U.S. troops remained on Fliegerhorst Wiesbaden after the war, and in September 1947, the U.S. Army Air Corps became a separate service — the U.S. Air Force. At that time in 1948, Fliegerhorst Wiesbaden was designated Wiesbaden Air Base and was the home of Headquarters U.S. Air Force in Europe. During the Berlin Airlift 19481949, airmen from Wiesbaden distinguished themselves in support of “Operation Vittles.” C54s and C84 “Flying Boxcars” of the 60th Troop Carrier Group flew missions daily from Wiesbaden to Tempelhof Airport in Berlin. The streets on Clay Kaserne are named after the 31 servicemen who gave their lives during the Berlin Airlift.

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In 1963, President John F. Kennedy visited Wiesbaden Air Base. In 1976, USAFE and all USAF flying units moved to Ramstein and were replaced at Wiesbaden Air Base by a U.S. Army Mechanized Infantry Brigade. In 1984 the unit was deactivated and the decision made to use the Air Base for its primary purpose — that of an aviation facility. Although it retained the name Wiesbaden Air Base, at that time Wiesbaden AAF became the primary airfield of the U.S. Army V Corps. ofIn 1998, the Air Base was of ficially renamed Wiesbaden Army Airfield. As the headquarters of U.S. Army Europe started moving to Wiesbaden from Heidelberg, Wiesbaden Army Airfield was renamed Gen. Lucius D. Clay Kaserne in 2012. _________________________ This column was compiled using Herald Union and U.S. Army Garrison Wiesbaden Public Affairs archives.

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Discover Germany with the USO Emily Jennings USAG Wiesbaden Public Affairs

The USO Discover Germany program is designed to help orient newcomers to their new home. With programs such as tours, trips, wine education and social gatherings, the staff hopes to help people become comfortable living, dining and exploring in Germany. Their tour of Wiesbaden and Mainz is perfect for those who want to get to know the cities and have yet to use public transportation. The group meets at Wiesbaden’s main train station, or Hauptbahnhof, and takes the train to Mainz, learning how to purchase tickets and read the arrival boards. “We’ll take your first train trip with you, so you’re not taking it by yourself,” said USO Center Manager Robert Gilpatrick. Then, when the group returns to Wiesbaden, they take a bus downtown for a walking tour and learn how to purchase tickets and use the bus. The program is a great way to get an introduction to these cities and public transportation and take

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Sign up

For more information, check out the USO’s Facebook page, their website at wiesbaden.uso. org, or drop by or call one of their offices: the Exchange, open Monday to Saturday, 11 a.m. to 7 p.m. (0611) 9411-9306; Clay Kaserne, Bldg. 1023W, open Monday to Friday 8:30 a.m. to 4:30 p.m., (0611)9411-7005; or USO Wiesbaden Cottage, Washingtonstrasse 18, Monday to Friday, 10 a.m. to 6 p.m., (0611)-9411-9340.

some of the fear of the unknown out of the process, Gilpatrick said. The train and bus tickets are free, along with the tour. Participants should bring money for food or souvenirs. “The whole idea is to get people comfortable with public transport,” he said. “We’re there to help facilitate people; show them how easy it is.” Wine enthusiasts will learn about

Germany’s 13 wine regions while sampling wines during the wine education program, which happens once a month.Participants receive a brief history of German wine, talk about wine etiquette and test their knowledge with wine trivia. The last Saturday of the month, except June and December, a group travels to Frankfurt on the train and goes to a museum. Some of the museums visited are the Archeological Museum,The Museum of Modern Art,the Historic Museum and the Children’s Museum. Train ticket and museum entrance are free. While all the outings are social and a great way to meet new friends, the Stammtisch may be the most social of all. Every other month, a group goes out for a meal together. During this gathering, typical German dishes are brought to the table for a chance to learn about the local cuisine. A different topic is discussed each time, such as shopping, dining out, traveling or driving.The meal is covered. Drinks or dessert cost extra. “If it’s your first time overseas, the

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The USO Discover Germany program offers local tours with an emphasis on public transportation. language barrier, culture and traditions can be a little intimidating,” Gilpatrick said. “Our intent was to come up with different ways to introduce service members, Family members and civilians to life in Germany. And we wanted to do it in as many ways as we could.”

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A hike in the ‘talking’ forest offers learning adventures Anna Morelock USAG Wiesbaden Public Affairs

Just north of Wiesbaden, hikers and bikers can roam through the city’s “talking” forest and learn more about its history, sustainability and importance to the city of Wiesbaden. The Hörwald, or audio forest, spans north of Sonnenberg, west toward the town of Platte and east near to Naurod and includes miles of trails with five recommended viewpoints. In addition to the viewpoints, 15 QR codes along the routes allow visitors to access audio files from their smart phones, in German and English, on topics such as the forest habitat, its ecological importance to the city’s fresh air, forest management, forest water and other topics. QR codes on smaller pillars link to children’s versions of the forestry information. Besides learning about the forest’s ecological aspects, the Hörwald paths also pass a 2,000 year old Celtic ring wall, with an audio guide about the archeology of the settlement and ancient Roman foundations. Visit www.hoerwald.de for information on

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Anna Morelock/USAG Wiesbaden Public Affairs

Hikers can scan QR codes with a smart phone to learn more about the forest. accessing the forest, maps of each informational point along the trails, sample audio files and the dos and don’ts of the forest.

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5Eur

tips fo

Plan for naps and downtime Little ones may try to forgo their naps in favor of exploring new surroundings, but that can also make for very grumpy or unmanageable kids in the evening. To avoid this, try planning a quiet activity after lunch, where parents and kids alike can rest and recharge. If your kids are very small, make sure to bring a sling or baby carrier and they can sleep on the go while one parent “wears” them.

Pack light If you are driving, this is less of an issue, but for air, train and bus travel, be willing to do laundry or spot-clean clothes. Bring clothes that dry easily. One comfy pair of shoes should do it. Less to carry, less to coordinate. If your kids are big enough, they can carry their own backpack and ideally have all their clothing inside. If you have a little one in diapers, and are flying a budget airline with strict baggage limitations, consider buying diapers when you arrive at your destination. This also goes for snacks, wipes, etc. You will have no problem finding these items in most European cities.

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LIVING IN GERMANY — October 2018 - March 2019

T

Emily Jennings USAG Wiesbaden Public Affairs

he thought of traveli with kids, especially ones, can be stressfu with a little planning (and willingness to deviate from plans), the whole family ca enjoy the mountains, the be

Make it fun for them/get t

Walking through the Louvre may not be qu kids as it is for adults. But who doesn’t lov Make a checklist with kids for things they a museum, with a small reward at the end. enough, you can check out books from the of your travels and learn together about the visit. Ask kids to write in a journal about w did during their trips. Give your child a ca them take pictures; you’ll be surprised how yours. Keep in mind that kids get a kick ou elevators, boat and train rides, and other th make part of your adventure.

Be flexible

Some tours or attractions require re it’s nice to have the option to bow to climb the Eiffel Tower, but your you realized that you’ve tried to pa exhausted – parents included! T from there or even ju is priceles

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or traveling

rope with kids

and the history and culture of Europe. The key here is to think ahead, ing y young but be flexible and keep an ul. But open mind. Kids find joy and a little wonder in things that adults m those often overlook, so seeing the world through their eyes can give an eaches parents a whole new perspective.

Be safe You’ve registered with the Smart Traveler Enrollment program (https://step.state. gov), you have cell phones, but there may be a few other things you can do to ensure your family’s safety, should anything happen. Talk to your kids about what to do if you are separated. Have kids carry a card with your phone number and the address and phone number of the hotel or apartment where you’re staying. Know the emergency number in the city where you’re staying.

them involved

uite as thrilling for ve a scavenger hunt? can spot while in . If kids are old e library in advance e places you will what they saw and amera and have w theirs differ from ut of escalators, hings that you can Ekaterina Pokrovsky/ Shutterstock.com

eservations or prepayment, but if you can get away with it, out if necessary. For example, let’s say you had planned r toddler has a meltdown and needs a break. Or maybe ack too much sightseeing into one day and everyone is To be able to instead walk to a park and view the tower ump on the metro and head back to your hotel or apartment, ss.

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LIVING IN GERMANY — October 2018 - March 2019

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Travel in small groups and vary routes Let your unit, coworker, Family or battle buddy know where you’re going and your exptected return Be inconspicuous Do not wear clothing with U.S. or DoD markings Avoid talking loudly or drawing attention to yourself Be aware of your surroundings and potential safe havens

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SPECIAL EDITION — October 2018 to March 2019

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LIVING IN GERMANY

Around town Deutsche Post

When having packages delivered to a German address, if you’re not home the delivery service may leave a slip in your mailbox indicating a place nearby where you can pick up your package. In some cases it is possible to indicate where you would like the package to be left.

Speed cameras

Speed cameras are set up all over Germany, on the Autobahn as well as on city streets. If caught speeding, the person who the car is registered to will receive a letter in the mail with the picture of the driver and details such as how fast the car was going and the fine. You can usually pay the ticket directly using the IBAN number provided. Be sure to include the reference number, so the money transfer will be credited to the appropriate account.

Recycling

All types of paper, plastics and packaging, cans, foil, leftovers and food waste, glass and more are recycled in Germany. This requires residents to separate waste into bins for paper and cardboard, plastics and cans, and biodegradable. Glass must be taken to glass recycling bins and deposited in the corresponding color bin. Visit www.wiesbaden. army.mil to learn more about recycling.

Dining out

Be sure to bring cash when dining out in Germany. Many places accept credit cards, but not all. If you are using a credit card, be sure to tell the server how much you’d like to tip before you hand over your card, as the amount needs to be entered before running your card. If leaving a tip in cash, let your server know the new total you’d like to pay, so they’ll only give you the change back you want, or give them the tip directly rather than leaving it on the table. Also of note at restaurants in Europe, there are no free refills unless specified, even at many fast food restaurants.

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Ice does not come standard in soft drinks, and when ordering water, you’ll be buying a glass bottle and should indicate whether you would like sparkling or still.

Get to know the area

Wiesbaden Army Community Service invites newcomers to get an in-depth look at their home away from home in Germany during Host Nation Orientation on Tuesdays starting at 9 a.m. at the Wiesbaden Entertainment Center on Hainerberg. Stop by ACS in Bldg. 7790 on Hainerberg or call (0611) 143-548-9201 to sign up. Opening Hours: Mon– Fri 9.30 –19.00 Sat 9.30 –18.00 Special arrangements possible

Deposits on bottles

Most plastic and glass bottles and drink cans require a deposit, or Pfand, which is charged to the customer automatically when purchasing a beverage. When they are empty, the bottles or cans go back to the store where they were purchased or to a supermarket that has an electronic kiosk that accepts bottles and dispenses store credit. Cans that will be taken back for the deposit should not be crushed. Most bottles and cans bought on post do not have a Pfand.

Grocery shopping

Be sure to bring a reusable bag when grocery shopping

on the economy. Merchants sell plastic, fabric and paper bags for a small fee. Keep in mind, tax is already included in the listed price on all taxed items in Germany. Keep a one-Euro coin handy. You’ll need it to get a shopping cart, and you’ll get it back when you return the cart. The customer is expected to bag their own groceries and to do so quickly. People in line behind you will appreciate it if you begin bagging your items as soon as the cashier passes them over the scanner.

Finding a restroom

Public restrooms in Germany are labeled “WC” or “Toiletten,” and you’ll often have to pay about 50 euro cents to use them. Restrooms in restaurants are usually free for paying customers and may be upstairs or downstairs from the main dining area.

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LIVING IN GERMANY

Know your emergency numbers on and off post

Downtown Wiesbaden

Nadine Bower USAG Wiesbaden Public Affairs

You’re not on base and you have an emergency. Dialing 911 will not get you very far in Germany — but who will you call? In the States, it doesn’t matter whether you are dealing with a medical emergency or witnessing a crime — the emergency number you call there is always 911. However, Germany has two emergency numbers and even — in some regions — a number for medical nonemergencies. Daniel Corzelius, fire chief with the USAG Wiesbaden Directorate of Emergency Services, explains the difference: “If you dial 110, you will reach the police and if you dial 112, you will be connected to the fire department. However, if you have a medical emergency, the fire department can forward the call immediately to an emergency medical dispatch center.” When experiencing an emergency that involves a life-threatening medical situation, one should always call 112 without the area code. “When calling 110 or 112 on a cell phone, the cell phone should connect to the closest emergency dispatch center,” explains Thomas Becker, First Police Chief Inspector with the Wiesbaden Police Directorate.“The operator determines the type of emergency and will transfer the call to the correct dispatcher.” However, if you need to consult a doctor, but the situation is not an emergency, you can dial 116 117. This connects you with a medical on-call service, which lets you speak with a medical professional for matters such as a high fever or a stomach ache, especially during night hours or on weekends and holidays when your local doctor’s office is closed. “This non-emergency number is supposed to be used in non-life-threatening situations. It directs non-emergencies away from the hospital emergency rooms,”Corzelius explained. However, U.S. Army Soldiers, Families and members of the civilian workforce on post, who do not feel comfortable calling a German emergency line, can simply contact the USAG Wiesbaden Fire Department or Military Police. “For medical and fire emergencies at USAG Wiesbaden, you can call DSN 117 or Civ. (0611)705-117. In order to call the USAG Wiesbaden Military Police, call DSN 114 or Civ. (0611)705-114. This way, the Directorate of Emergency Services’ dispatcher can notify the PONDS guards, in order to facilitate quicker access at the ACP,” Corzelius advises.

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Emily Jennings/USAG Wiesbaden Public Affairs

Dern’sches Gelände is the site of the twice-weekly farmers’ market, every Wednesday and Saturday from 7 a.m. to 2 p.m. Farmers offer fresh seasonal fruit, vegetables, flowers, meat, cheeses and bread. A variety of vendors also sell ready-to-eat food and drinks. At left is the Rathaus, or city hall, and at right is the Markt Kirche. Many of the city’s seasonal festivals and markets are centered at Dern’sches Gelände.

Counting the days until Christmas Julia Hensel Special to the Herald Union

Sentimental traditions go hand in hand with gleaming children’s eyes in Germany. The holiday season begins Dec. 1, when children are allowed to open the first window of their “Adventskalender.”The varieties of calendars are often filled with chocolates, candy, toys or little pictures and can be bought in stores or be homemade. Children are able to open one window every day until Dec. 24, in anticipation of Christmas Eve. A special treat awaits “nice” children on Dec. 6, known as “Nikolaus” day, which relates to Bishop Nikolaus of Myra who spread his generosity in the fourth century by helping people in need. The night before Nikolaus Day, children shine their boots and put them in front of the door, hoping for St. Nikolaus to stop by and fill the boots with fruit, nuts and chocolates. The “naughty” children fear his dark companion “Knecht Ruprecht” who is believed to put coals and osier stakes into the naughty children’s shoes. Nikolaus will usually pay a visit to Christmas markets and hand out “Lebkuchen” or other treats to the children. The “Christkind,” another sym-

Mahoney/Shutterstock.com

bolic figure of Christmas, replaced Nikolaus as gift-giver in the 16th century. According to German tradition, the Christkind is an angel-like figure with golden-blonde curls and shining halo that brings the children presents without being seen. Traditionally, living room doors will be locked on Christmas eve (Dec. 24), so the Christkind can put the presents under the tree. Once children hear the sound of a bell, the doors are unlocked and they can enter the living room, finding their presents under the tree. At the end of the 18th century, the word “Weihnachtsmann” (similar to Santa Claus) was first mentioned in

SPECIAL EDITION — October 2018 to March 2019

Germany and has since then become part of German culture. Who delivers the presents on Dec. 24 is individual Family preference or tradition. German post offices offer children the possibility to write letters to the Weihnachtsmann, Nikolaus and Christkind. Addresses and more information can be found at www. deutschepost.de/de/w/weihnachtspost/ weihnachtsmann-christkind.html. Whether Santa Claus or the Weihnachtsmann delivers the presents on Christmas, the holiday season in Germany may be the most wonderful time of the year. Frohe Weihnachten and happy holidays!

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LIVING IN GERMANY

Plan your next adventure with Outdoor Rec

Ski, shoot, hunt, fish or take trips Karl Weisel U.S. Army Garrison Wiesbaden Family and MWR

Where would you like to go first? How about browsing through a traditional German Christmas Market? Or would you rather spend the Veterans Day Weekend exploring World War I history in Verdun, France? Maybe skiing or snowboarding in one of Europe’s favorite winter resorts is more your cup of tea? Wiesbaden Outdoor Recreation has you covered for these and a host of other fall and winter adventures. Besides their usual array of hunting, fishing, sport shooting and paintball opportunities, Outdoor Recreation also focuses on holiday markets this time of year. “It’s a traditional thing in Germany to visit the Christmas markets and to mingle with our German counterparts,” said Wiesbaden Outdoor Recreation Programmer Al Klaver, Hunting, Fishing and Sport Shooting Program manager. Upcoming trips inc lude the Heidelberg Christmas Market on Dec. 1, the Cologne Christmas Market on Dec. 8 and the Rothenburg Christmas Market on Dec. 15 “You get to try some different foods while being in the festive spirit,” said Klaver, adding that having a chance to explore some of the history of Christmas Market towns is also possible. “Plus, when you come with us, you don’t have to worry about parking or parking tolls. Outdoor Rec is teaming up with the Wiesbaden Library to offer an interactive trip to commemorate the Centennial of World War I on Nov. 10. Tour-goers will visit the site of the longest lasting World War I battle. Wiesbaden Outdoor Recreation invites you to celebrate Thanksgiving by skiing the slopes in Stubaital-Flupmes, Austria, Nov. 22 to 25. The trip includes three overnights in a three-star hotel with breakfast, dinner and the opportunity for three full days of skiing or snowboarding. Free ski or snowboard equipment rental is also included in the price. Other upcoming ski and snowboard trips include Neuss Express Oct. 27; Engelberg, Switzerland, express trips on Nov. 24 and Dec. 29; Kaprun, Austria, Jan. 19 to 21 and Stubaital, Austria,

www.wiesbaden.army.mil

C. Martin Greeson

Outdoor Recreation will feature day ski and snowboard trips to the Black Forest on Jan. 12 and Feb. 9. They also have seasonal rentals on skis and snowboards as well as ski maintenance classes.

Karl Weisel/Wiesbaden Family and MWR Marketing

Upcoming ski/snowboard trips include Neuss Express Oct. 27; Engelberg, Switzerland, Express trips on Nov. 24 and Dec. 29; Kaprun, Austria, Jan. 19 to 21 and Stubaital, Austria, on Feb. 16 to 18.

Rothenburg ob der Tauber is one of the most beautiful and romantic villages in the Franconia region of Bavaria, Germany. Upcoming Wiesbaden Outdoor Recreation trips include the Heidelberg Christmas Market Dec. 1, the Cologne Christmas Market Dec. 8 and the Rothenburg Christmas Market Dec. 15. on Feb. 16 to 18. As always, Outdoor Recreation will also feature day ski and snowboard trips to the Black Forest on Jan. 12 and Feb. 9. “We also have seasonal rentals on skis and snowboards,” said Klaver, adding that ski maintenance classes will be held “to assist community members in the proper care and maintenance of their equipment. “People can rent ski and snowboard equipment from us as a seasonal rental, weekend or daily rental,” he said. “A good time to come by is 10 a.m. to 5 p.m., Monday through Friday.”

Outdoor Recreation also features a host of hunting, fishing and sport shooting opportunities, Klaver said. “The shooting competitions are varied each month to keep interest in the program. On Oct. 13, it’ll be an Ehrenschiessen (Honor Shooting Event). You shoot five shots at a target at 100 meters and we score you,” followed by the qualifiers moving on to shoot at a wooden plate. The winner takes home the trophy. Recreational shooting is also featured on Oct. 13 and Nov. 17. After the start of the new year, com-

SPECIAL EDITION — October 2018 to March 2019

munity members can choose from a host of hunting and fishing classes. A U.S. Forces German Fishing Class will be held Jan. 10 to 13, 2019. “You can expect to learn about the proper documents needed for fishing in Germany,” Klaver said. Also, “the proper handling of fish, the different zones they live in, fish commonly found in Germany, about the German Animal Protection Act, fishing laws and how to get your license and permit for fishing.” A U.S. Forces German Hunting Course will be offered from Feb. 5 to April 27, 2019. Outdoor Rec is also headed to the Dortmund Hunting and Fishing Exhibition — the largest of its kind in Germany — on Jan. 31, 2019. Units can also take advantage of Outdoor Recreation’s Warrior Adventure Quest program offering various opportunities for adventure, comradery and recreation. The staff is also looking forward to the opening of their new consolidated Outdoor Recreation Center. Officials said construction and handover of the new center, located on Clay North, is expected to be completed by fall 2019. “This will be one of the nicest and most modern facilities in the Army,” said Ron Locklar, Wiesbaden Family and MWR Community Recreation Division chief, about the $10 million facility. So start planning your fall and winter outdoor adventures today. Visit Outdoor Recreation in the Wiesbaden Sports, Fitness and Outdoor Recreation Center in Building 1631 on Clay Kaserne or call (0611) 143-548-9830 or 9801.

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LIVING IN GERMANY

Experience the magic of Christmas in Germany Julia Hensel Special to the Herald Union The smell of freshly roasted chestnuts, the sound of Christmas carols and a taste of warming Glühwein will put anyone in the holiday spirit. Visitors will find that and more at the magical Christmas markets throughout Germany and its neighboring countries. When strolling around the markets, one can enjoy traditional German specialty foods and drinks, handmade arts and crafts and music. Since it is the season to be jolly, the following list may make this year’s Christmas market visit especially memorable:

Food and drink

German Christmas markets offer a wide range that will warm hearts and hands during the cold winter month. The well-known Glühwein, warmed red or white wine infused with spices and oranges, can be purchased all over the markets. The various market booths serve the wine in commemorative mugs that differ each year. Those not interested in starting a personal Christmas market mug collection can return the mugs for the charged deposit. An equally enjoyable alternative and similar to Glühwein, “Feuerzangenbowle” is made with a rum-soaked sugar cone that is lit on fire and caramelizes into a bowl of mulled wine. For the chocolate lovers, “Lumumba,” hot cocoa with a shot of rum, may also be worth a try. The Christmas markets also offer an assortment of non-alcoholic drinks, as the little visitors (as well as adults) can enjoy spiced juice, known as “Kinderpunsch.” Sweet tooth cravings will surely be satisfied at a Christmas market, as visitors can enjoy traditional German sweets as well as Crêpes and savory grilled Bratwurst.The popular German gingerbread known as “Lebkuchen” is sold next to “Stollen,” a German version of fruitcake that is often filled with marzipan and coated in

Herald Union file

Visitors enjoy the Sternschnuppenmarkt, or twinkling star market, in downtown Wiesbaden. powdered sugar. In Frankfurt, one can find the popular “Bethmännchen,” a traditional marzipan pastry, decorated with almonds. The delicacy originated in the banker Bethmann’s family, who had four sons that were represented by four almonds on the cookie, until his son Heinrich died. Therefore, until today, Bethmännchen are only decorated with three almonds.

Arts and crafts

German world-renowned craftsmanship can be experienced while visiting one of the markets. Handcarved nativity scenes line up next to nutcrackers, Christmas “pyramids,” decorative wooden tiered carousels with candles that cause them to turn around, and little incense smoker men, referred to as “Räuchermännchen.” Especially remarkable are the wooden life-sized nativity scenes and Christmas pyramids that often create the center point of a market. Intricate glass ornaments, paper star lanterns, woolen goods, handmade soaps and honey and spices are also available at market stands. Those who want to immerse themselves even further in German

Christmas culture, can find an “Adventskranz,” a pine wreath decorated with four candles to be lit each week after the first Sunday of Advent.

Markets in the area

Sternschnuppenmarkt Wiesbaden: Beautiful light arrangements welcome visitors to the “Sternschnuppenmarkt” (“Twinkling star market”) in downtown Wiesbaden. Located between the Rathaus and Stadtschloss, and around the Marktkirche, visitors can experience more than 130 booths and enjoy the cozy atmosphere of the holidays. Presents are handed out daily at 5 p.m., starting Dec. 1 on stage in front of the Rathaus, when a new Advent calendar window is opened. On Dec. 6, small visitors will have the chance to meet the Nikolaus at the market. More information about the market and the Christmas season in Wiesbaden can be found online at www.wiesbaden.de/microsite/weihnachten-en/index.php. Weihnachtsmarkt in Mainz: Located across the Rhein river, people can enjoy the historical Mainz Christmas market. One hundred

stands and sparkling lights illuminate the Domplatz, in front of the scenic, 1,000-year-old St. Martin’s Cathedral. A special attraction is the 36-ft tall Christmas pyramid at the entrance of the market. Find out more here: www. mainz.de/en/service/christmas-market. php#img0-1:7. Frankfurter Weihnachtsmarkt: One of the oldest markets in the local area is the “Frankfurter Weihnachtsmarkt.” Located in the old part of town, in the midst of Römerberg and Paulsplatz, the giant Christmas tree and more than 200 market stands enable visitors to soak up the scenic surroundings and holiday spirit. Visit www.frankfurt-tourismus. de/en/Discover-Experience/Events/ Festivals-in-Frankfurt/FrankfurtChristmas-Market to find out more about the market and its opening hours. Rüdesheimer Christmas Market of Nations: The “Rüdesheimer Weihnachtsmarkt der Nationen” does not only offer items and foods from more than 15 nations but it also has Europe’s largest nativity scene with life-sized figures. Explore the spirit of the season by wandering through the well-known “Drosselgasse” and enjoy Rüdesheim’s historical charm along the Rhine river. Information on the market can be found here: www. europeanbestdestinations.com/christmasmarkets/r%C3%BCdesheim/. Heidelberg Christmas Market: Located in the old town city center of Heidelberg, the romantic setting of the Heidelberg Christmas market beneath the city’s famous castle, invites its visitors to enjoy the festive holiday spirit. The market stands, lined up throughout one of Europe’s longest pedestrian zones, allow visitors to immerse in a winter wonderland of lights. Opening hours and locations can be found on the website, at www. heidelberg-marketing.de/en/events/highlights/christmas-market.html.

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LIVING IN GERMANY

Ring in the New Year German style Julia Hensel Special to the Herald Union

For anyone wanting to celebrate the transition into the New Year based on German customs and traditions, here are some helpful tips to make this year’s celebration even more unforgettable.

Fireworks

Most German grocery stores sell fireworks Dec. 29 through 31. If one of those days falls on a Sunday, stores will start selling fireworks a day earlier. In order to purchase category F2 fireworks one has to be 18 years old, while category F1 fireworks, such as sparklers or “bang snaps,” are available for purchase to children 12 years and older. People are allowed to release fireworks starting at midnight Dec. 31 until 12 p.m. Jan. 1. The exact times can differ from one city to another, as some communities allow fireworks only on Dec. 31 from 6 p.m. to January 1 at 6 a.m. Setting off fireworks next to hospitals, orphanages, retirement homes, churches and timbered houses is prohibited.

Food

Shooting fireworks without permission from local authorities on any day other than Dec. 31 or Jan. 1 can be punished by fines up to 10,000 euros. Be extremely cautious when attempting to drive after midnight, as streets will be filled with people, fireworks and trash, and driving through towns can become a hazardous task.

“Dinner for One”

Ready to celebrate Ms. Sophie’s 90 birthday this New Year’s Eve? Since 1963 German Families gather to watch the 18-minute long English sketch which introduces Ms. Sophie and her butler, James, who has to play the roles of Ms. Sophie’s four deceased birthday guests. Not only does he serve the three course meal, but he also has to pour the four gentlemen a variety of drinks, say a toast to Ms. Sophie for each one of them and drink their drinks. Ms. Sophie’s birthday party can be seen at numerous air times on Dec. 31, which are listed in any German TV guide or can be found online.

Bjoern Wylezich/Shutterstock.com

Lucky charms What do pigs, four-leafed clovers and chimney sweepers have in common? One can find them lined up next to horse shoes, ladybugs, and lucky pennies in German stores at the end of December. Whether as marzipan figurines, in small shapes for “Bleigießen” or as decoration in top hats or flower pots filled with clover plants, these lucky charms will ensure that the start into the New Year is as fortunate as it can be.

“Schultüte” is school tradition Nadine Bower USAG Wiesbaden Public Affairs

Every year at the end of July or early August, you can see thousands of German kids walking to school with a coneshaped object in their hands. However, if you look again the very next day, the objects seem to have disappeared and you won’t see them again until next fall. The cone-shaped objects have been a German tradition for more than 100 years. Although there are no records of its actual origins, the so-called “Schultüte” or “Zuckertüte” seems to have been introduced to school children in Eastern Europe and Germany in the 19th century. Back then, parents would take the cones to the school before the first day of first grade.The teacher then hung them up on a so-called “Zuckertütenbaum” (sugar cone tree). Children believed that the Zuckertütenbaum grew in the school’s basement. Once the sugar cones

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were ripe and large enough to pick, it was time for the children to go to school. This story was first introduced in a book by Moritz Heger in 1852, but other records mention the sugar cones even as early as 1801, according to a newspaper article in “Die Welt.” At the end of their first day of school, first-graders would pick a sugar cone from the tree and took it home where they were allowed to open it. Contents of the cones usually ranged from fruits and sweets to small toys as a reward for the child to have

made it through their first day of school. Nowadays, no German first-grader goes through the first day of school without a Schultüte. The word Zuckertüte can be mostly heard in the Eastern parts of Germany. It doesn’t matter if the Schultüte is bought or self-made — it is a must-have, because the first day of elementary school has a special meaning in Germany. It has even become customary that godparents, aunts, uncles and grandparents contribute to the contents of the Schultüte. Even nowadays, contents still include sweets and small toys or even school supplies. Although the story of the Zuckertütenbaum has disappeared largely, the eye-catching shape still remains. The cones come in all colors and can be self-made or bought. However, one tradition is still the same: The Schultüte may not be opened until the first day of elementary school is over.

Two common dinner ideas for a German New Year’s Eve are Fondue and Raclette. Meat lovers may find joy in Fondue, as meat is put onto metal skewers and fried in a pot of boiling oil or broth. Different dipping sauces, fresh bread, and sides complete the experience. Cheese lovers will appreciate Raclette. Raclette cheese and ingredients of choice are broiled in little pans and served with bread, potatoes, vegetables, meat or fish. As preparations for both meals are rather minimal, it is the perfect way to spend more time with Family and friends.

“Guten Rutsch”

After fireworks, entertainment and food are provided, a toast at midnight with a glass of “Sekt” or champagne, calling “Prost Neujahr” (Cheers New Year) will conclude the German New Year’s Eve experience. Germans wish one another a “Guten Rutsch” which translates to wishing a good “slide” into the New Year, relating to a smooth transition from one year into another.

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LIVING IN GERMANY

Patient liaisons can help with off-post care Wiesbaden Army Health Clinic

The Wiesbaden Army Health Clinic Patient Centered Medical Home is accredited by The Joint Commission. Each patient enrolled at the clinic is assigned a primary care manager on one of our PCMH teams (blue and white). In the PCMH model, our patients have a health care team that knows their medical needs, takes care of their needs, and coordinates with other health care delivery teams to provide the best quality care. Our PCMH staff includes your PCM (a physician, nurse practitioner, or physician assistant), registered nurses, medics, clinical pharmacists, and an integrated behavioral health consultant. The clinic also offers a variety of other services in different locations across Clay Kaserne: Bldg. 1040 • Medical and Dental Clinic • Primary Care • Optometry • X-ray • Lab • Physical Therapy • Public Health • Soldier Medical Readiness Cell • Patient Administration • TRICARE Bldg. 1041 • Family Advocacy Program • Educational and Developmental Intervention Services (EDIS)

In Case of emergenCy The Wiesbaden clinic does not provide emergency care. For medical emergencies, go to the nearest hospital, dial 112 off post, or call the MP station at DSN 114.

Universitätsklinik Mainz Langenbeckstrasse 1, 55131 Mainz Oberstadt Phone: (06131)170 www.unimedizin-mainz.de Emergency Room: There are three different emergency rooms. • Pediatrics ER in Bldg. 109 • Surgery ER in Bldg. 505 • Internal Medicine ER in Bldg. 605 Helios Dr. Horst Schmidt Kliniken (HSK) Wiesbaden Ludwig-Erhard-Strasse 100, 65199 Wiesbaden Phone: (0611)430 www.hsk-wiesbaden.de Emergency Room: The HSK has a 24-hour, fully-staffed Notaufnahme (emergency room). St. Josefs-Hospital ( JOHO) Wiesbaden Beethovenstrasse 20, 65189 Wiesbaden Phone: (0611)1770 www.joho.de Emergency Room: St. Josefs has an emergency room.

Note: Patients with behavioral health crises, pediatric emergencies, and eye emergencies should not go to St. Josefs Hospital. These patients should go to the emergency room at HSK or Uniklinik Mainz. Asklepios Paulinen Klinik Wiesbaden Geisenheimer Strasse 10, 65197 Wiesbaden Phone: (0611)8470 www.asklepios.com/wiesbaden Emergency Room: APK has an emergency room. For gynecological and obstetric emergencies, contact the gynecology department on the ground floor of the hospital on Mondays, Tuesdays and Thursdays from 8 a.m. to 4:30 p.m. and Wednesdays and Fridays from 8 a.m. to 4 p.m. Outside of these times, contact the emergency department. Note: Patients with behavioral health crises, pediatric emergencies, and eye emergencies should not go to APK. These patients should go to the emergency room at HSK or Uni Klink Mainz.

Bldg. 1526 • Outpatient Behavioral Health Bldg. 1201 • Army Wellness Center • American Red Cross

Patient satisfaction and feedback

We encourage our patients to provide feedback, positive and negative, to allow us to continually improve the patient experience and satisfaction with their care. Patients can use the following methods to provide feedback. • Joint Outpatient Experience Survey ( JOES): Approximately 72 hours after an appointment, patients will receive a survey to complete by mail or electronically. • Interactive Customer Evaluation (ICE): Patients can complete an ICE card or submit ICE comments online at https://ice.disa.mil/. • Patient Advocate: Located in the

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to refill, select the pharmacy location, and then submit.The refill will be ready the following business day.

• •

Patient liaisons

Wiesbaden Army Health Clinic has host nation patient liaisons who are available to assist U.S. beneficiaries hospitalized in host nation medical facilities or will accompany patients to their first outpatient visit. Contact the TRICARE service center for more information. Patient Liaisons can be reached at (0162)270-7743 or (0162)2971057/7746

• TRICARE Service Center, advocates can be reached at (06371)94641361 or DSN 590-1364.

Access to care

It is extremely important that all active duty military and their command-sponsored Family members enroll in TRICARE Prime. Enrollment can be accomplished either at in-processing or the TRICARE service center. One significant benefit to Prime enrollment is the access to care standards that assure you receive timely, quality care. If timely care is unavailable at the clinic, you may be referred to Landstuhl Regional Medical Center or to a host nation provider or hospital. Patients can make appointments by using TRICARE Online, www. tricareonline.com, or by calling Central Appointments at DSN:590-5762 or

Civilian: (06371)9464-5762.

Access to care standards

Acute Care - 24 hours Routine Care - 7 calendar days Specialty Care - 28 calendar days

Virtual tools

The below tools are available to patients to schedule appointments, access information, communicate with their care teams, or to seek guidance. TRICARE Online www.tricareonline.com • Schedule, reschedule or cancel appointments. • The blue button allows patients to view their health information, including lab and radiology results, medications, immunizations and more. • To refill prescriptions, click on the Rx refill button, select which medications

SPECIAL EDITION — October 2018 to March 2019

RelayHealth app.relayhealth.com Ask your healthcare team to register you at your next appointment. Allows secure communication between patients and their primary care manager or PCM team. Best for non-emergent communication. Patients can consult with their PCM or care team, request an appointment, request prescription renewal, request lab or test results. Once you register, you must reply to the email to activate RelayHealth.

• •

• • •

Host nation patient liaisons can: Help plan your transfer from a military treatment facility to a host nation medical facility or from a host nation facility to a military medical facility by civilian ambulance or by your privately owned vehicle. Ease language barriers between the patient and host nation providers and provide the patient with a copy of the U.S. Army Europe Medical Phrase Book. Talk to your host nation physician to get up-to-date information on your medical condition and treatment plan. Answer questions about treatment, environment of care, and follow-up care to the best of their knowledge, or when doctors are unavailable. Assess and interpret patient concerns to determine specific assistance needs. Conduct follow-up visits to assess treatment progress and plans for a patient’s transfer to other hospitals or military treatment facilities. Assist with the discharge of a patient from a host nation hospital. Provide local resources for medical supplies and pharmacies. Per request, accompany you on your first visit to a host nation provider.

www.wiesbaden.army.mil


www.wiesbaden.army.mil

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