Ultimate Fasteners Grand Relocation Feature

The nuts and bolts to succeed

WITHa fixed focus on delivering exceptional customer service as well as supplying a diverse range of industrial fasteners, fixings, abrasives and tools to the construction and related industries, Ultimate Fasteners has had over the last 15 years, quite simply, the nuts and bolts to grow from a two-man operation into a thriving and responsive enterprise.

Opening its doors on January 1, 2008, Ultimate Fasteners was the conception of co-owners Dean Jones and Mark Shanahan, two colleagues who had spent over twenty years working together before biting the bullet to go out on their own.

Beginning with a small showroom, an office and some stock, Dean and Mark saw an opportunity in

the market that was too good to miss, and it wasn’t long before their perceptiveness, determination and hard work paid off.

Hiring their first employee just one month after commencing operation, the co-owners joined-up with Construction Supply Specialists (CSS) eight months later, forging an advantageous and valuable relationship to this day.

A leading buying, marketing and promotional group serving the construction, mining and industrial sector, CSS is a nationwide alliance harnessing the collective volume of around 80 businesses to generate corporate multi-national buying power, resulting in competitive prices passed onto the customer.

“We started Ultimate Fasteners in January 2008 and joined CSS by September that year. Basically, the names behind the brands, CSS have supported us very strongly from the beginning in marketing and dealing with suppliers. It has been a beneficial experience for us, and our membership has opened doors that we’d never have opened on our own, CSS’ marketing is something we hang our hat on,” Dean said.

Rapidly growing their presence in the region’s marketplace, Ultimate

FOSROC. BUILT TO LAST.

Fasteners not only expanded their team but their premises in Mitchell Street in 2011, moving into the rear of their building to significantly expand their floor space from 368sqm to 750sqm.

In mid-2015, the prosperous business grew again opening a second store in Wodonga and later, IMPACT-A Fasteners and Construction Supplies in Bendigo in 2018.

Now with 14 staff onsite at its original branch servicing not only the

A PARTNERSHIP TO GO THE DISTANCE... Beginning with a small showroom, an o ce and some stock, Ultimate Fasteners co-owners, Dean Jones (le ) and Mark Shanahan opened their doors on January 1, 2008. Now with 14 sta and an expansive new one-stop shop, Ultimate Fasteners is set to continue on its upwards trajectory, broadening its client base across both the industrial and construction sectors.

Photo: Natasha Fujimoto

Fosroc’s wide range of repair, strengthening and protection systems, including our market leading, high performance Renderoc concrete repair range, are available at Ultimate Fasteners exciting new location!

Come and ask the team about the Fosroc solution that is best suited to your next project.

FOSROC ARE PROUD TO PARTNER WITH ULTIMATE FASTENERS as our exclusive Trade agent in the region.

Goulburn Valley but large portions of Victoria itself, Ultimate Fasteners have moved to 67 Williams Road, Shepparton, allowing the business once again to expand its operation, responding to ever diversifying volume and demand.

“When people walk into our new building, they will see the change. Not only is everything now under

the one roof, but we’ve added space to our showroom as well. When our customers enter the front door, they’ll be able to see everything they need set out from front to back before them, allowing us to serve them from the counter with greater speed and efficiency.

“People will see more products on display in each supplier layout

because as we’ve grown, so has our supplier offering, it’s very much a two-way street. Our Milwaukee Experience Centre has, for example, grown from its previous 2x2m space to its new 7x7m presentation in the new store,” Dean said. With a grand opening sale coinciding with end of financial year discounts taking place across

Thursday and Friday, June 22-23, the opportunity to see first-hand Ultimate Fasteners’ impressive and extended premises is simply too good to be missed and is the perfect chance to congratulate another of the region’s most inspiring entrepreneurial success stories as it takes its next forward step.

A VIEW FROM THE TOP... Ultimate Fasteners’ new premises at 67 Williams Road boasts larger showroom space, greater stock holding capacity, quick and e cient counter service as well as an arrivals and dispatch facility at the rear, to enable the swi turnaround and delivery of products to clients. Photo: Natasha Fujimoto

MAKE no bones about it, Ultimate Fasteners is a business that is squarely focused on providing its diverse clientele with quality assured service and competitive pricing.

Dedicated to supplying and maintaining a comprehensive range of fasteners, fixings, abrasives and tools for building, engineering, construction, and manufacturing as well as for the home handyman, the experienced team at Ultimate Fasteners offer leading brands of quality products backed by the very best in after sales care and service.

“We’ve always been a service orientated business,” said co-owner Dean Jones, “We make sure that we look after our customer base because at the end of the day it’s about the relationships you build. We’ve been in this business for 30 years, growing and diversifying our service and our product offering by being responsive to our customers’ needs. If they’ve got a

job to do, then we react to that; as our customers grow, we grow with them, and that’s why we have always put service first. It’s the core of what we do.”

With counter trade at the Shepparton branch central to the bustling business, Ultimate Fasteners takes its exemplary service on the road with its dedicated sales reps, hand delivering equipment and expert advice across the state, bolstered by its courier system which runs out of Shepparton daily.

“We go as far as Seymour in the south and up to Deniliquin in the north, across to Swan Hill, Echuca and Rochester. We cover a pretty big area that also includes Numurkah, Tocumwal and Cobram as well as Benalla, Euroa and Nagambie and loads of townships in between,” Dean said.

“We believe we go far and beyond the norm and sometimes you have to step outside the square to make things happen and we do that,” added co-owner, Mark Shanahan.

EXEMPLARY CUSTOMER SERVICE ...Ultimate Fasteners has always been a service orientated business. Building relationships with clients over time and by being responsive to their needs, the enterprise has always put their customers first. Taking service to the road, sales reps and deliveries from the store additionally cover large portions of Victoria. Photo: Natasha Fujimoto

Holding fast to strong relationships

BEGINNING with nuts and bolts 15 years ago, Ultimate Fasteners has augmented its impressive product offering, conjointly responding with its clients to accelerating demand within the construction and manufacturing industry.

The business’ relocation to its new, larger site at 67 Williams Road is as much a reflection of its own success as it is of a thriving industry.

Swiftly responding to their customers by stocking materials to cover their needs from the start, Ultimate Fasteners has built steadfast relationships based upon reliability and trust.

“We started with fasteners because that’s what we loved doing, and back at the beginning of our business it was around 80 percent of what we did. Now, it’s closer to 65 percent of our market, it’s our core business and everything we’ve added on has also grown immensely with

it,” said co-owner, Dean Jones. Stocking a huge range of fasteners from premier brands Bremick and Hobson to unparalleled abrasives represented by Flexovit and Saint-Gobain to the leading tool trade names of Bordo, Kincrome, Milwaukee, Apex, IMPACT-A, Tridon Sheffield blades and beyond, Ultimate Fasteners has evolved to play an integral role in everything from engineering and construction, incorporating concrete panels to the structural steel market.

OVER 15 YEARS OF BUILDING STRONG RELATIONSHIPS...with trusted and reliable brands through their membership with Construction Supply Specialists (CSS), the relationship has been essential to Ultimate Fasteners’ success. Supporting Dean (le ) and Mark with marketing and collaborating with suppliers, CSS has opened doors for the business that Dean says they’d never have opened on their own. Photo: Natasha

Fujimoto

SUPPLYING PRODUCTS TO MAJOR BUILDS AND PROJECTS...

From Goulburn Murray Water to the Shepparton Law Courts and beyond, Ultimate Fasteners has been involved in significant builds and projects not only in the region but around the state.

clients

is

Supporting major builds and projects across the state

FROMbolts, to tools, bits, blades, accessories and beyond, Ultimate Fasteners has everything right here under the one roof. With its comprehensive range of products, the supply experts have everything a project could possibly need to get the job done, no matter how big or small.

Supplying many building companies both within the region and beyond, Ultimate Fasteners has played a significant role in major construction projects including site upgrades at Fonterra, getting involved with Goulburn

Murray Water and Murray Irrigation projects as well as the construction of the Shepparton Law Courts.

“We’ve done a lot with the hospital project, getting involved with the precast panel yards. In conjunction we’ve also engaged in a lot of rail projects that have happened both here and in Melbourne, undertaking several stations upgrades, one of which we are doing in West Melbourne currently. We’ve also been involved in the federally funded upgrades at Puckapunyal, so we’re pretty diverse in what we do,” said co-owner Dean Jones.

ANTHONY CLARKE

Sales and Dispatch

MARK RYAN Store person/ Driver

Pictured

Anthony Clarke working to supply

through the new premise’s dispatch centre.

Photo: Natasha Fujimoto

Assistant manager Grant Casey

ACCORDING to Ultimate Fasteners’ assistant manager, Grant Casey, the decision to relocate the business to its more user-friendly and expansive premises at 67 Williams Road was based squarely on the need to respond to the company’s expanding and ever diversifying clientele.

“The new building can simply hold more stock and with more space we can set it up the way we want. Everything here is designed to be easier and more efficient and convenient for our customers,” Grant said.

When asked about how he enjoyed working alongside co-owners Dean and Mark and in jointly leading a skilled and experienced workforce, Grant said, “I love it! We’ve got two really great bosses and the banter amongst the team is obvious. Everyone here enjoys what they do, and everyone enjoys coming to work.”

CAROLE MOORE Accounts and Administration

SOPHIE DERVISH Accounts and Administration

TONY ANDRONACO Sales Representative

THE NEXT LOGICAL STEP... For co-owner of Ultimate Fasteners, Mark Shanahan, the relocation of his business with Dean Jones represents a natural progression of being able to service bigger clients while remaining responsive to individual and existing clients. It also provides the space for his dedicated team to flourish on the job.

Co-owner and director Mark Shanahan

CHANGE is the lifeblood of progress, and after 15 years of growth the next logical step in Ultimate Fasteners expansion has arrived in the form of a new, one-stop shop at 67 Williams Road Shepparton.

For co-owner Mark Shanahan, the move represents not only another opportunity to further enhance customer service but provides the space for a more efficient turnaround of stock as well as improved working conditions for the entire team.

“With the capacity to move more stock up through the shop, we’re able to build on our customer service as well as take on bigger clients. With the inward and outward facility at the rear of the store, we can bring bulk stock in as well as turn it around effectively, sending it out to clients without delay,” Mark said.

GRANT CASEY Assistant Manager

GREG ROWAN Inwards and Outwards Goods

JORDAN GEISLER Sales

Photo: Natasha Fujimoto

KAYLENE McCormick has worked for Ultimate Fasteners for the past six and a half years and is the person to see when it comes to accounts.

Working alongside her colleagues, Sophie Dervish and Carole Moore, Kaylene is well placed to appraise the business’ accelerated growth, “The growth of the business has been phenomenal in the six or so years that I have worked here. When I first came on board, we had seven staff, so we’ve nearly doubled that and then of course, we’ve moved into this new, spacious building, which is exciting,” Kaylene said.

When asked to comment on what she sees as the attributing factors leading to Ultimate Fasteners’ on-going success, Kaylene said, “Well, I think it is the way Dean and Mark interact with everyone, from customers, to staff and everyone in between. They are awesome blokes to work for and I think that shows amongst the staff and in the business.”

Photo: Natasha Fujimoto

With Ultimate Fasteners since day one

SNELLING Engineering has been a loyal customer of Ultimate Fasteners since day one, and over the past 15 years, has formed a strong and exceptional business relationship.

In celebration of Ultimate Fasteners’ expansion and relocation into new premises, managing director of Snelling Engineering, Steve Snelling said, “Dean, Mark, and the entire crew at Ultimate Fasteners have consistently impressed us with their willingness and ability to provide advice, make suggestions, and recommend products. They go above and beyond what is expected, always going out of their way to help us with our engineering needs and supplies.

“One of the key reasons we rely

on Ultimate Fasteners is their excellent range and stock levels. Their products have never let us down in terms of quality, and we have complete confidence in their offerings. Not only do they provide top-notch products, but their service is also second to none.

“Despite their exceptional quality and service, Ultimate Fasteners remains very cost competitive. They understand the importance of offering competitive prices without compromising on the quality or level of service they provide.

“Their dedication to customer satisfaction, extensive product range, unmatched service, and competitive pricing make them our trusted partner for all our fastener needs.”

NOTHING IS EVER TOO

MUCH TROUBLE...

Congratulating Ultimate Fasteners on their relocation, longtime client and managing director of CPE Construction, Damion O’Callaghan said that Dean and Mark have always been willing to go that extra mile especially when it comes to researching and finding that less than ordinary product to supply and deliver.

Day-to-day dealings over 15 years forges strong bonds with CPE

CPE Construction and Ultimate Fasteners have formed a strong working relationship for more than 15 years. This permeates from the directors’ level, right through to the sales staff with strong bonds from day-to-day dealings. The business rapport is attributable to the service, knowledge and extensive stock range covering all of our clients’ needs from domestic to

rural or heavy industrial application. Dean and Mark are always willing to go the extra mile to get stock on time or within a short time frame for urgent deliveries. Every time we require an item out of the ordinary, the team never see any trouble in researching and finding the product to supply and deliver to us when required.

We want to congratulate Dean and Mark on 15 years of Ultimate Fasteners, we thank them for their ongoing support of the Milwaukee brand something we have built up over the years together to what it is today. We wish you all the best moving forward in the new premises and hope that as they grow, we continue to grow with them.

We are proud to be a part of the new premises with our Milwaukee Experience centre

All the Best

Photo: Natasha Fujimoto

Business Partners to rely on

IHAVE had the pleasure of dealing with Dean and Mark at Ultimate Fasteners for the past 15 years, and I cannot speak highly enough about their exceptional products and outstanding service. As one of the managing directors of BondPro, a company specialising in the supply and installation of external cladding and carpentry services,

I rely on business partners like Ultimate Fasteners to ensure the successful delivery of our projects.

Ultimate Fasteners has consistently provided us with a great range of products that meet our specific requirements.

Their commitment to quality and timely delivery is exceptional.

Community involvement

WHENyou’ve been involved in the business of supplying products and services across multiple sectors from building, engineering, manufacturing, agriculture and beyond you are bound to establish not only rock-solid relationships within each industry, but also within the community itself.

“We’ve been in this game for over 30 years now and in that time, you build relationships, you build trust. Ultimate Fasteners has always enjoyed being heavily involved in the community and I think that’s why we give back to it wherever we can. The community supports us, and we support them. It’s a two-way street,” said co-owner of Ultimate Fasteners, Dean Jones.

Rolling up their sleeves to give

support and get involved in a variety of sporting clubs over the years, Dean and business partner Mark Shanahan have also extended a generous hand to support the GV Hospice Rallye, Biggest Morning Teas at Lifestyle Community as well as getting behind both Grahamvale and Numurkah primary school events, where both Dean and Mark’s children attended respectively.

In addition to all this, Ultimate Fasteners donates annually to the Devenish, Dookie and District Good Friday Appeal, with all funds raised going to support the Royal Children’s Hospital. Impressively, Ultimate Fasteners were acknowledged this year for assisting the District Appeal to reach over $120K.

Best wishes to Dean, Mark and the team at Ultimate.

GIVING BACK TO THE COMMUNITY...Ultimate Fasteners annually rolls up its sleeves to support a variety of sporting clubs, schools, events and fundraisers in the community not only because the team enjoy ge ing heavily involved but because they highly value the region that, in turn supports them.

Photo: Natasha Fujimoto

Ken Muston Isuzu UTE congratulation Dean, Mark and the Ultimate Fasteners team on their new premises.

On the shelf and ready for the toolbox

WITH over 50 years combined experience in industrial fasteners, co-proprietors Dean Jones and Mark Shanahan have formed a solid base to provide their customers with the best possible service, support and assurance along with a second-to-none range of products meeting the needs of customers across multiple industries.

With the support and backing of Construction Supply Specialists (CSS) from the start, Ultimate Fasteners have been able to

acquire an exceptional range of products, passing on not only competitive pricing to their client base but quality assurance as well.

“We’ve not only forged relationships across the journey of our business, but we’ve also gone with reputable brands and ones that make sense with a strong backing in the marketplace like your Bremick and Hobson in your fasteners game to the Bordo and Sutton in the drilling products.

We’ve got your Saint-Gobain and

Flexovit abrasives and then all your top tier tools in Kincrome, Tridon, Milwaukee, Apex, IPACT-A, Sheffield blades and beyond. We’re just very diverse,” said Dean.

In the Ultimate Fasteners toolbox, you’ll find:

• Hex bolts in mild steel and high tensile strength

• Dynabolts

• Self-drilling screws and rivets

• Washers

• Screwbolts

• High-load bolt fixings

• Chemical anchoring solutions

• Grinding wheels

• Flap wheels

• Bonded abrasives

• Drills

• Hole cutters

• Taps and dies for various applications

• Safety gear

• Hand tools

• Power tools

• and more...

AS you enter Ultimate Fasteners’ impressive and well laid out new building you are not only dazzled by the sheer range of product set-out before you, but you are also struck by the friendly, professional camaraderie of staff as they swiftly move to assist you.

Though good-natured banter amongst the staff creates a welcoming atmosphere, it is also clear that Dean and Mark’s staff enjoy their work, with many employees having been employed by the thriving business for many years.

Two such long term, standout employees are Anthony Clarke, the man behind the scenes in sales and dispatch for over eleven years and sales representative Tony Andronaco who has been taking the company to the

road, meeting customers all over the state for eight years.

With an experienced team of professionals in accounts and administration, skilled and efficient co-workers in inwards and outwards goods, dispatch and deliveries as well as knowledgeable and friendly sales assistants, it's easy to see why Ultimate Fasteners has not only grown rapidly in a short time, but why it is has earned a name for itself for providing exceptional customer service.

The hardworking and dedicated leadership of assistant manager Grant Casey is replicated in co-owners Mark Shanahan and Dean Jones who are clearly highly regarded by their staff, if the profusion of positive, good-humoured comments are anything to go by.

NEW LOCATION

IT’S JUST AROUND THE 15 Years Of

Come in and have a look, spend over $250 on the day with any of the suppliers to go into the draw to win some great prizes.

Come in and have a look, spend over $250 on the day with any of the suppliers to go into the draw to win some great prizes.

Supported by:

Supported by: