Pastoral Communication & G-mail Accounts

AFM Pastoral Communication & G-mail accounts January 2014

AFM Pastoral Communication & G-mail Accounts AFM Colleague, We are aware that pastors with G-mail accounts are receiving all the SMS messages from the National Office but are not receiving the e-mails. We investigated the issue and found that G-mail accounts automatically sort the communication sent by the National Office as SPAM and moves it directly into a SPAM Folder – without the pastor being aware of it.

The purpose of this quick guide is to help our pastors to find e-mails from the National Office in their G-mail accounts.

STEP 1: LOG IN Type in your login details.

(See example below.)

STEP 2: FIND & CLICK ON THE “MORE” FOLDER After you have logged in, your home screen of your e-mails will be similar to the image on the next page. Look for a folder called “More” under “Circles” folder. Then click on it.

AFM Pastoral Communication & G-mail accounts January 2014

STEP 3: FIND & CLICK ON THE “SPAM” FOLDER Look for the “Spam” folder. (See image below). Click on it.

NOTE: All correspondence previously sent by the National Office is lying in this folder. Even in future when correspondence is sent out, the domain “g-mail”, will direct the information straight to the “Spam” folder. This is because of the settings that the different domains have - and unfortunately it is beyond the control of a G-mail account holder. There is also nothing more the National Office can do to prevent this from happening.

AFM Pastoral Communication & G-mail accounts January 2014 Tip: To quickly locate e-mails that was sent to you from the National Office type “chantalle” in the search bar. An example is provided below:

STEP 4: FIND & DRAG TO INBOX All previous correspondence will be listed now. However, you will not be able to view images/pictures that are forming part of the e-mails.

To view with images/pictures click on the e-mail and drag it to the “inbox” folder.

AFM Pastoral Communication & G-mail accounts January 2014

STEP 5: FIND IN YOUR INBOX & VIEW Now quickly search to locate the e-mails in your inbox – as they are probably dated a few months ago and listed in that order in your inbox. Again type “chantalle” in your search bar to find all the emails sent by the National Office.

Finish! After following these steps you should be able to view e-mails received from the National Office. If you still have challenges please do contact us: Palesa (Data Administrator) palesa@afm-ags.org 012 644 0490

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