Contents Words from MCP MC team contact
NST structure General Policy & Rights
Selection Process Application Selection Interview Selection
General Q.
Special Q. President Talent Management Finance & Legality Incoming Global Volunteer Incoming Global Talent Outgoing Global Volunteer Outgoing Global Talent Brand
WORDS FROM MCP In the past 50 years, AIESEC in Taiwan has been dedicated to developing youth’s potential through cross cultural exchange and membership experience. We contribute to youth leadership development not only local but also global. 2020 is a tough year due to COVID-19 pandemic. Everything we get used to are
suddenly changed, flight has been canceled, shops are closed, people have to stay at home. 2020 has left the whole world in a chaotic place, however, it doesn’t have to be chaotic within yourself and what YOU are moving through this year. Remember, AIESEC was born in chaos and crisis, moreover boost growing after each crisis.
2020-2021 this year, we want to engage every young people to show the youth power to lead in chaos, and create positive impact to Taiwan and this world. Now we
invite you to join us and create new normal together. If not now, then when? 20.21 MCP June Chen
2021 MC Team Contact MCP June Chen
Brand
chien.hui.chen@aiesec.net
lindy.chen@aiesec.net
TM/OD
Zach Chen
iGV
Lindy Chen
Jerry Hsu
yuzhi.chen@aiesec.net
yi-rui.hsu2@aiesec.net
F&L
oGX
Allen Zou
bingjyun.zou@aiesec.net
Ato Kwamena Appiah
atokwamena.appiah2@aiesec.net
20.21 MC NST Structure MCP
Brand
TMOD iGT
IM Mgr.
Physical Promotion Mgr.
Sales Training Mgr.
BD Mgr.
Regional Promotion Mgr.
CX for Youth Mgr.
LCP coach
Online Media Brand Mgr.
CX for Partner Mgr.
YSF manager - Digital Marketing
non-English GTe Mgr.
YSF Agenda Mgr.
Short-term GTa Development Mgr.
MKT Education Team leader
GTa innovation Mgr.
TMOD TM/OD TM Report Mgr.
Talent Development Mgr. AIESEC Academy Mgr. ICOMM Mgr.
oGV Product Branding
IR manager
Org. Evolution team
F&L Learning & Development Data Analyst Legality Specialist
L&D Mgr.
TMOD iGV International Relationship Mgr. Proposal Competition Mgr.
oGT International Relationship Mgr.
C&C Brand Mgr. Education Project Mgr.
Project Development Mgr.
GENERAL POLICY & RIGHTS Duration: 2020/8/1-2021/1/31 E&C support: Yes Working Hour: Depends on role Financial subsidy: No Q Review: Yes Generate MC report: Yes NST Training: Depends on role Reserved spaces of attending International Conference
Before applying NST, please read the selection process carefully.
SELECTION PROCESS Application Selection APPLICATION PACKAGE: ① Questionnaires (general and specific questionnaires)
② CV (Including academic background, contact, AIESEC experience, non-AIESEC experience) ③ Motivation video within 3 mins, please update the video to YouTube and provide the link. ④ Two endorsement letters from your leaders (current MCVP or current leader or previous leader) ⑤ PRISM Report within 1 year (Career potential one) REMEMBER: • All document is required to be done in English accept for Endorsement letter. • Convert all the documents into PDF and archive files into zip./rar. file. • Please name application package and email title as “2021_MC_NST_(Function)_(Position Name)_(English Name)” • Email the application to taiwan@aiesec.net and yuzhi.chen@aiesec.net Deadline : 2020/8/9 23:59
SELECTION PROCESS Interview Selection Selection hosted by the responsible MCVP. The responsible MCVP of the position you applies, he or she will give you the following instruction of the selection.
Final round APPLICATION DDL
INTERVIEW
8/9 23:59
8/10 – 8/13
Final round ANNOUNCEMENT
8/14
All applicant for applying 20.21 Q3Q4 NST need to answer it.
General Question 1. What is your imagination about 20.21 term? 2. What kind of leadership do you think AIESEC in Taiwan needs? 3. What value do you see in AIESEC? What is your connection with AIESEC?
4. How will you demonstrate 6 values as MC NST?
Each applicants are required to answer the specific question for the role you are applying.
MCP
BD Mgr. Job description 1. Build up organizational partnership for product development and financial support 2. Manage LC BD partnership 3. Manage BD contract 4. Manage national partner accounts
Criteria 1. Sales skill 2. Account management skill 3. At least 6 month experience in AIESEC
Responsible KPI # Partner # Revenue stream
Questionnaire 1. Why do you want to apply this role? 2. Please choose 3 organizations/companies for revenue stream partnership, and explain why they should have partnership with AIESEC? 3. Based on previous questions, please choose one to create a 2pages partnership portfolio and 5min pitching video.
MCP
IM Mgr. Job description 1. Manage and maintain Salesforce 2. Manage official website (UI/UX design and maintain) 3. Knowledge management for Salesforce
Criteria
Responsible KPI
1, Salesforce knowledge and skill 2. Website design experience
# Lead Growth # Applicant
Questionnaire 1. Choose 1 problem which exists in current official website UI/UX and come out with a strategic solution towards it. 2. Please point out the key bottleneck about current Salesforce system, and provide solution to optimize it. 3. Please explain how Salesforce supports OGX and ICX operation flow respectively in AIESEC in Taiwan?
MCP
LCP coach *4 Job description 1, Implement & Evaluate the coaching progress 2. Design LCP pipeline management & implementation 3. Coach LCP monthly for LC development
Criteria
Responsible KPI
1. LCP or MCVP experience 2. Understand OD model & team standards
% LCP pipeline % LC goal achieving
3. Coaching & tracking & reporting skills
Questionnaire 1. Please choose one LC as example to design LC development plan 2. Please provide a LC timeline (4X,MKT,TM,F&L) 3. Please design the LCP education cycle & how would you implement of it.
TM
Agenda Manager of Newbie Conf. Job description 1. NC agenda design and execute 2. Faci team experience management 3. Home group faci experience management
Criteria
Responsible KPI
1. English skill 2. Session design skill
NPS of NC NPS of Faci & HGF
3. 10 hours working time per week
Questionnaire 1. Please record 3 mins video about personal leadership story in AIESEC and provide link of YouTube. 2. Please list down 3 current bottlenecks of Newbie Conference and give solutions. 3. Please design 2 days Newbie Conference agenda.
TM
TM Report Mgr. Job description 1. Finish report materials 2. Manage LC in Report process 3. National TM data analysis education
Criteria
Responsible KPI
1. Data analysis skill 2. Training skill
% of Report Process
3. TM process understanding
Questionnaire 1. Please explain the importance of Report in TM process. 2. Please list down bottlenecks that we implement TM process with reference. 3. Based on current report process, please list down three implementations could make report process better.
TM
Talent Development Mgr. Job description 1. Membership experience management 2. L&D resource management 3. National engagement survey management 4. Cooperate with report manger
Criteria
Responsible KPI
1. TM process understanding 2. Training skill
% of experience minimum # of engagement survey collection
3. Survey design skill
Questionnaire 1. What kind of leader do you think that AIESEC in Taiwan should cultivate? 2. Please design experience for each role (member, team leader, and vice president). 3. Please design one engagement survey to know engagement of member. (please design it by google form)
TM
AIESEC Academy Mgr. Job description 1. National academy co-design 2. National academy co-create 3. National academy management
Criteria
Responsible KPI
1. Session design skill 2. Training skill
% National academy finish # of people finish task
Questionnaire 1. Please share your view about how AIESEC academy could support development of AIESEC in Taiwan. 2. Please list down knowledges and skills for each function and roles. 3. Please design choose one topic you listed in last question, and design session form of it.
OD
ICOMM Mgr. Job description 1. ICOMM co-design with MCVP 2. National R&R management 3. MC.Taiwan Instagram execution based on MC direction
Criteria
Responsible KPI
1. Content design skill 2. Operation understanding
NPS of 6 value behavior # Post in IG
3. Creative
Questionnaire 1. Please list down all channels of ICOMM, and positioning each of them. 2. What will you do to drive AIESEC in Taiwan leader behaviors of 6 values? 3. Please design one R&R campaign that drives social impact & leadership.
OD
Org. Evolution team *2 Job description 1. Organization topic discussion and implementation 2. Culture strategy implementation 3. LC development co-design with MCVP
Criteria
Responsible KPI
1. Who has LCP experience 2. OD model understanding
20.21 plan framework New OD model index
3. Solution-oriented
Questionnaire 1. Please explain OD model in 3 mins, and provide link of YouTube. 2. Please list down 3 key bottlenecks that AIESEC in Taiwan is facing, and how we can solve it. 3. Please review current OD model, and how would you improve it. 4. Based on current LC reality, please design a group system, and how to support LC development of each group.
F&L F&L
Learning & Development Job description 1. Co-design functional learning cycle with MCVP 2. National F&L team competency training 3. National Finance Summit Agenda Manager 4. Finance Standard implementation coordinator
Criteria
Responsible KPI
1. At least half year LCVP F&L experience 2. Training design & facilitation skills
% of F&L talent pipeline Training session NPS
3. Coaching skills
Questionnaire 1. Please indicate 3 key bottleneck of cultivating finance talent in AIESEC in Taiwan, and how will you solve them? 2. Please design 2-day agenda for "Finance Summit" and be as detailed as possible. 3. How would you define a "professional and comprehensive CFO"?
F&L
Data Analyst Job description 1. Build up entity finance database 2. Generate entity visual analysis report 3. Support LC to generate financial insight
Criteria
Responsible KPI
1. Data analysis skills 2. Coordinating skills
% of precise data collection % of ROI growth LC Sustainability level
Questionnaire 1. Please elaborate the Sustainability status of AIESEC in Taiwan and what's our key challenge now? 2. Please divide each LC into some groups that based on LC financial reality, and show which FN indexes you take into consideration and why these indexes as well. 3. How can we utilize the new Accounting System to generate entity financial insights? Provide your insights and suggestions.
F&L
Legality Specialist *2 Job description 1. Contracts review (Align GDPR & Taiwan legality) 2. New contract launch 3. Legality Support
Criteria
Responsible KPI
1. GDPR understanding 2. Communication skills
# Contract review # Contract launch
3. Basic legal perspective
Organization legality fulfillment
Questionnaire 1. Please review each product contract and indicate which parts need to be improved. How will you improve it? 2. For risk management, please identify three biggest legal risks you consider and provide cause, effect, stakeholder, and solution.
International Relationship Mgr. *2 Job description 1. Regular meeting with IR partners 2. Current product package for global youth 3. IR synergy strategy delivery with MC&LC
Criteria 1. Global S&D knowledge 2. Fluent in English 3. IR Management Experience
iGV
Responsible KPI # APD Growth with IR # Match mania with IR
Questionnaire 1. Please list down the top 3 entities IR partners timeline in whole year for IGV ,and why we focused on in the past 1 year. 2. Please list down 3-5 entity that we can cooperation in the following term, and please also provide the timeline, cooperation ways. 3. Please share your opinion on the way to make MC & LC IR coordination be more efficient.
C&C Brand Mgr.
iGV
Job description 1. C&C Standards Management 2. National C&C OC Education 3. AIESEC C&C Packaging 4. Marketing Channel Management
Criteria 1. Clear understanding of C&C value 2. IGV or MKT background / knowledge 3. C&C OC team experience 4. Training design skill
Responsible KPI # Delegate Engagement # Delegate NPS for all of national C&C ďź… of C&C standard fulfillment
Questionnaire 1. Please share your opinion for AIESEC in Taiwan C&C position. (Please use the Value Proposition) 2. Please interview with 3 different current LCVPs iGV for C&C Branding management. 3. Please list down 3 biggest point that we need to improve now from the current Branding. 4. Please share your opinion about how to align "shape one brand" strategy in AIESEC to your C&C packaging strategy.
Proposal Competition Mgr. Job description 1. Project Design Cooperation Management 2. Proposal Competition Hosting 3. National Capacity of Project Design Education
Criteria 1. Clear understanding of product value 2. Event hosting experience 3. Knowledge in project design
Responsible KPI # Proposal competition # Delegate NPS # Delegate Engagement
Questionnaire 1. Please share your reasons why we need to develop capacity of project design in AIESEC in Taiwan "NOW.“ 2. What are 3 key success and 3 key failures in the past PC. 3. Please list down your timeline and action steps of holding this proposal competition. 4. Pick 3-5 topics (relevant to SDG needed) that we can raise in the proposal competition, and explain why these topics relevant to youth and AIESEC.
iGV
Education Project Mgr. Job description 1. DBL Market Management（政府夥伴關係/未,低開發市場拓展） 2. Government Partnership Management（月報/年報/簽約大會/說明會） 3. Raising New DBL Cooperating Government 4. LC & Gov. Cooperation Communication
Criteria 1. Clear understanding of product value 2. IGV background or knowledge 3. Knowledge in external management and negotiation
iGV
Responsible KPI # Gov. Relevant OPEN % DBL Renewal Progress
Questionnaire 1. Please share you opinion in DBL national development, and provide the possible strategy & timeline for implementation. 2. List down the current partners with governments and analyze the current situation in keep/stop/start of DBL cooperation with governments. 3. Please list down 3 target undeveloped/ low developed rate counties or cities and tell us your strategies in helping relevant LC to grow the market.
Project Development Mgr. Job description 1. ET National Community Project Building 2. ET project SDG alignment and development 3. National Project Design Capacity Education
Criteria
Responsible KPI
1. Clear understanding of product value 2. IGV background or knowledge preferred
# ET project OPEN
iGV
3. Knowledge in project design
Questionnaire 1. Please share the top 3 reasons that we need to develop ET project in Taiwan, the reasons should be based on reality. 2. List down 3-5 like minded organizations that we may have chance to cooperate with, and share the reason on both sides. 3. What is your plan of leading this entity to strive for develop ET project?
Sales Training Mgr.
iGT
Job description 1. Co-design national sales training with MCVP iGT 2. Agenda manager for national sales training 3. Support LC sales training and meeting 4. Attend NFM or commission call (if needed)
Criteria
Responsible KPI
1. Agenda design skill 2. At least 6 months iGT experience
# Open
3. Have attended national sales training summit experience
Questionnaire 1. Please list down 3 current bottlenecks of LC sales trainings, and give solutions. 2. Please design 1 national sales training summit agenda.
CX for Youth Mgr. Job description 1. Design national IPS guideline 2. Build up CX for Youth platform 3. Collecting EP promotion materials (e.g. photo, copywriting, video) 4. Design EP LEAD activities
Criteria 1. At least 6 months iGT or iGV experience
iGT
Responsible KPI # NPS # LEAD session Upgrading customer experience Build up EP GCP database Build the brand image of Taiwan iGT for IR partnership
Questionnaire 1. Please design an one-day National IGT EP LEAD session agenda. 2. Design 10 guiding questions for EP interview.
CX for Partner Mgr. Job description 1. GCP Collection 2. Evaluation form Re-designing 3. Design partner CRM and CEM system 4. LC visit for partner interview and promotion material collection
Criteria 1. At least 6 months iGT experience 2. Have at least 3 company meetings experience
Responsible KPI # NPS # LEAD session Upgrading customer experience Build up long-term OP partnership Build the brand image of Taiwan iGT
Questionnaire 1. Please design a PPT slide to show GCP (you can decide the content by your own). 2. Please design an evaluation form for OP (in the mid-term of the realization). 3. Design 10 guiding questions for OP interview.
iGT
Non-English GTe Mgr.
iGT
Job description 1. Market research for non-English GTe 2. Design LC training for non-English GTe attraction 3. Manage IR partnership for non-English GTe
Criteria 1. iGT or iGV background
Responsible KPI # Open (for non-English GTe)
Questionnaire 1. Please make a SWOT of developing non-English GTe. 2. Based on your SWOT to make a brief non-English GTe development plan.
Short-term GTa Development Mgr. Job description 1. Market research for short-term GTa 2. Design LC training for short-term GTa 3. Manage IR partnership for short-term GTa
Criteria 1. iGT or iGV background
Responsible KPI # Open (for non-English GTe)
Questionnaire 1. Please make a SWOT of developing non-English GTe. 2. Based on your SWOT to make a brief non-English GTe development plan.
iGT
GTa Innovation Mgr Job description 1. Legality and market research for remote internship 2. Initiate GTa innovation projects 3. Design LC training for GTa innovation projects 4. Manage IR partnership for remote internship opportunities
Criteria 1. At least 6 months iGT experience
Responsible KPI # Open
Questionnaire 1. Please initiate 3 ideas of anything we can do to integrate resources to open GTa opportunities. 2. Please list down at least 5 concerns for developing remote internship.
iGT
L&D Mgr.
iGT
Job description 1. Design and manage iGT national ICOMM projects 2. Design and manage iGT national R&R 3. Analyze iGT talent development 4. Co-design iGT learning cycle with MCVP iGT
Criteria 1. At least 1 year iGT experience
Responsible KPI % Take higher role % Leadership pipeline
Questionnaire 1. Please list down 2 ideas of how to manage iGT internal ICOMM and provide related objective and MoS. 2. Please list down 3 current bottlenecks of iGTer learning cycle (separate by MB/MS/VP), and give your solutions. (note: so you need to list down total 9 bottlenecks)
Product Branding (University Relations and External Exposure) Job description 1. Opportunity cooperation for university 2. Customer relationship manager 3. Virtual campaign tracker 4. Design oGV campaigns 5. Design interactive content for externals
Criteria 1. 1+ years oGV experience 2. Good Digital content design 3. Team management skills/event
Responsible KPI # of Leads generated from PR events # of Leads generated from virtual campaigns
Questionnaire 1. Analyze the marketing strategy/approach for 19.20.1 and give inferences on what can be changed. 2. Based on the current context(COVID-19), design a campaign for oGV member including Timeline. 3. Analyze our customer profile and suggest a focus for oGV for the peak, explain why?
oGV
International Relationship Mgr. Job description 1. IR management ( IR meetings, and LC to LC partnership ) 2. Standards achievement management with IRs 3. Debrief market/background focus for each IR
Criteria 1+ years AIESEC experience in operations (oGV) 2. Experience in IR management
oGV
Responsible KPI # of IRs, % goal achievement per IR, APP-to-ACC conversions, EP experience (quality experience)
Questionnaire 1. Analyze our current IRs; identify three bottlenecks and suggest solutions for them. 2. In your own opinion, do you believe AIESEC in TW needs to build new IRs. Suggest new IRs and why? 3. Design an IR tracking tool (take into consideration our current context COVID-19) Define a VISA preparation plan for the IRs stated in Q2.
International Relationship Mgr. Job description 1. IR management ( IR meetings, and IR exposure ) 2. Standards achievement management with IRs 3. Debrief market/background focus for each IR
Criteria 1+ years AIESEC experience in operations
oGT
Responsible KPI # of IRs raised, % goal achievement of per IR APP-to-ACC conversions
Questionnaire 1. Analyze our current IRs, identify three bottlenecks and suggest solutions for them. 2. In your own opinion, do you believe AIESEC in TW needs to build new IRs. 3. Suggest new IRs and why?, Design an IR tracking tool ( take into consideration our current context COVID-19), Define a VISA preparation plan for the IRs stated in Q2.
oGV Physical Promotion Mgr. Job description 1. Initiate oGV strategy for physical promotion 2. Initiate oGV physical promotion channels 3. Manage oGV physical promotion channel from LC and national side
Criteria 1. Had experience of physical channel promotion 2. Had experience of physical channel management 3. Creative and proactively learning
Responsible KPI # 1 PR Framework # PR of AIESEC in Taiwan % EwA to ELD (oGV) # LCs PR contribution report
Brand
oGV Physical Promotion Mgr. Questionnaire (Can be debrief in Chinese) 1. Reality Sensing Please analyze 3 oGV PR Events in LCs in last semester, including effectiveness(# DGs / # feedback from DGs...), bottlenecks and your suggestion for each channel. (Please approach those LCs and collect the data by yourself) 2. Know our spirit! Understanding of oGV Brand Value Proposition Please analyze Taiwan oGV Brand Value Proposition. 3. Creativity! Please propose at lease 2 type of PR/Brand events that can deliver oGV Value Proposition and fill the form below. https://reurl.cc/lVKEQ9
Brand
oGT Regional Promotion Mgr. Job description 1. Initiate oGT strategy for physical promotion 2. Initiate oGT physical promotion channels 3. Manage oGT physical promotion channel from LC and national side
Criteria 1. Had experience of physical channel promotion 2. Had experience of physical channel management 3. Creative and proactively learning
Responsible KPI # 1 PR Framework # PR of AIESEC in Taiwan % EwA to ELD (oGT) # LCs PR contribution report
Brand
oGT Regional Promotion Mgr. Questionnaire (Can be debrief in Chinese) 1. Reality Sensing Please analyze 3 oGV PR Events in LCs in last semester, including effectiveness, bottlenecks and your suggestion for each channel. 2. Know our spirit! Understanding of oGT Brand Value Proposition Please analyze Taiwan oGT Brand Value Proposition. 3. Creativity! Please propose at lease 2 type of PR/Brand events and fill the form below. https://reurl.cc/lVKEQ9
Brand
Online Media Brand Mgr. Job description
Brand
1. Manage Brand exposure (media) 2. Assist AIESEC in Taiwan to build up the social media ecosystem for the better CRM and customer path 3. Instagram platform management for promoting branding, oGT and oGV post experience 4. Initiate Brand strategy for digital promotion
Criteria 1. Had experience of digital content design 2. Had experience of Brand management 3. Creative and proactively learning
Responsible KPI # 2 times growth of IG follower # 32 posts # Data analysis report # 1 booklet of Business Instagram account management
Online Media Brand Mgr. Questionnaire (Can be debrief in Chinese) 1. Reality Sensing Please analyze the brand position of AIESEC in Taiwan FB Fanpages/ oGV FB Fanpages/ oGT FB Fanpages / AIESEC in Taiwan Instagram / AIESEC in Taiwan Medium , and draw the picture to show the relationship and position of these social media platform. (You can draw it and take a pictures) 2. Let's solve the problem! Please choose 2 platform, list down the bottleneck of these social media platforms brand promotion and your ideas to solve it. Reference: Posts analysis of 4 Fanpages https://reurl.cc/z8n2D6 How to build social media ecosystem https://reurl.cc/1xNnv8
Brand
YSF manager – Digital Marketing Job description 1. Initiate Brand strategy for digital promotion 2. Manage Brand exposure (media) 3. Manage national network art design for Brand
Criteria 1. Had experience of digital content design 2. Had experience of Brand management 3. Creative and proactively learning
Responsible KPI 250000 Reached on Fanpage At least 3 digital post every week
Brand
YSF manager – Digital Marketing Questionnaire (Can be debrief in Chinese) 1. Current trend sensing Please analyze the effective of YSF Fanpage and list down your 3 suggestions about YSF digital promotion. (Not limited to FB promotion) 2. Issue setting Please analyze YSS report to find your insights, list down 3 main topics RELATING TO SDGs for next YSF (Please attach the reference about it, e.g. SDG 15, the reason is that SDG 15 have high develop potential for future career) Reference: 1516 YSF Closing Report ttps://reurl.cc/nzGQN6
Brand
YSF Agenda Mgr.
Brand
Job description 1. Initiate the agenda and general session form for YSF 2. Invite and communicate the potential partnerships 3. National OC management 4. Be the Host of YSF
Criteria 1. Had experience of agenda management 2. Had experience of hosting the session 3. Creative 4. "Timeline management"!
Responsible KPI % NPS of DGs # EwA to ELD
YSF Agenda Mgr. Questionnaire (Can be debrief in Chinese) 1. Current trend sensing Please analyze current trend or customer preference about physical branding event, and list down your 3 suggestions about what type of YSF we can hold. (Forum might not be the best type of events to attract youth) 2. Creativity! Propose the three #SDG3 activities we can hold in YSF and the lectors we can invite. 3. Timeline management Please list down the timeline for organizing YSF agenda. (YSF will be held at the middle of Nov.)
Brand
MKT Education team leader Job description
Brand
1. Manage education channel for MKT membership 2. Co-design MKT membership function develop plan with MCVP 3. MKT national taskforce education
Criteria 1. MKT background (Not limited in AIESEC) 2. Campaign design experience 3. Coaching skill
Responsible KPI MKT membership NPS % MKT national team productivity growth # MKT leadership pipeline
Questionnaire 1. What is your strength and weakness as a trainer? 2. Please indicate 3 key bottleneck of cultivating MKT talent and how will you solve it? (Please interview 2 VP, 1 MS and find out the insight) 3. Please list down 6 months MB and MS experience path.
If not now, then when? If not you, then who?