Aircraft IT Operations V12.2 Summer 2023

AIRCRAFT IT Operations

A real-time flight path optimizer for Volotea Improved eco-efficiency gained plus more benefits

FRONTIER AIRLINES: A new document solution

ALPINE AIR: Take-off & landing performance plus W&B

SIAM SEAPLANE: Digital systems and documentation

VOLOTEA: AI power for fuel efficiency

SUMMER 2023 • V12.2

AvioBook Tech

Whether for pilots, technicians or dispatchers, the AvioBook Electronic Logbook brings everyone into the same digital space.

Simplify reporting processes and improve communication flow, reducing your downtime and costs with AvioBook Tech

Book a Demo with our team!

AIRCRAFT IT Operations

Publisher/Editor

Ed Haskey

E-mail: ed.haskey@aircraftit.com

Telephone: +44 1273 454 235

Website: www.aircraftIT.com

Chief Operating Officer

Scott Leslie

E-mail: scott.leslie@aircraftit.com

Copy Editor/Contributor

John Hancock

E-mail: john@aircraftit.com

Magazine Production

Dean Cook

E-mail: deancook@magazineproduction.com

AircraftIT Operations is published bi-monthly and is an affiliate of Aircraft Commerce and part of the AviationNextGen Ltd group. The entire contents within this publication © Copyright 2023 AviationNextGen Ltd an independent publication and not affiliated with any of the IT vendors or suppliers. Content may not be reproduced without the strict written agreement of the publisher. The views and opinions expressed in this publication are the views of the authors and do not necessarily reflect the views or policies of their companies or of the publisher. The publisher does not guarantee the source, originality, accuracy, completeness or reliability of any statement, information, data, finding, interpretation, advice, opinion, or view presented.

Operations:

WORDS: ED HASKEY

There is no doubt that the aviation sector has recovered much of its pre-pandemic vigor but, within that positive recovery, much has changed in the way that airlines and operators think about running their businesses. More extensive and prescriptive regulations and standards, the need to reduce fuel consumption and emissions as well as the need to reduce human to human contacts and to operate with less people has meant that digital and paperless solutions are now either already in or on the procurement schedules of every airline and operator.

That growing importance of IT based solutions is also reflected in our commensurately growing coverage of the critical aircraft related IT sector; the solutions and apps that make aircraft operations both more efficient and safer. We have two great case studies about the benefits, including for compliance, of digital document solutions in two quite different airlines. Siam Seaplane operates a premium and bespoke service in Thailand’s leisure sector while Frontier Airlines operates a busy ultra-low-cost carrier (ULCC) in the USA. Both have realized the benefits of a digital document management solution.

Our fuel consumption and emissions case study is about a new digital aircraft performance monitoring solution being deployed in Volotea to better monitor and manage their fuel program. Also, from Volotea, we have a case study about how a real-time flight path optimizer has increased the efficiency of the airline’s operations and, from easyJet, a case study about the value gained from a new flight efficiency program. Alpine Air, a freight carrier in the USA, offers a case study about their new take-off and landing performance and Weight & Balance solution that has improved the capacity of their aircraft in some of the challenging mountain airports to and from which they operate.

As well as Vendor Flight Logs from StorkJet, Honeywell Forge, eTT aviation Skedflex and Aviobook, Paul Saunders, in his column, ‘The World according to IT & Me’, confirms that Generative AI has come of age but wonders whether we really understand it. As well as all that, we have the regular round-up of news and technology developments: plus, of course, the comprehensive ‘Operations Software Directory’. Aircraft IT Operations: keeping you up to date with the latest IT developments and how they are being used in your world.

Aircraft IT

IT solutions that help to make operations efficient, clean compliant and efficient

CONTENTS

06 Latest News and Technology updates

Keep up to date with the changing world of IT.

38 CASE STUDY: Flight path optimization makes Volotea eco-efficient

Luis Fernandes, Fuel Efficiency Manager, Volotea and David Rytter, CEO, AVTECH

The experience and benefits gained from using a real-time flight path optimizer.

46 VENDOR FLIGHT LOG: SkedFlex Flight and Crew Management System (FCMS)

Chris Putney, FCMS Product Director at eTT Aviation, completes his ‘Flight Log’ for Aircraft IT.

48 CASE STUDY: Siam Seaplane understands the importance of digitization

Dennis Keller, Chief Business Officer, Siam Seaplane and Emil Ahlgren, Director of Operations, Web Manuals

Digital systems and online documentation optimized Siam Seaplane’s services.

56 VENDOR FLIGHT LOG: Honeywell Forge

Matthew Emery (MRAeS), a Product Manager for Honeywell Connected Aerospace, completes his ‘Flight Log’ for Aircraft IT.

58 The world according to IT and me

Paul Saunders, Solutions Director at Vistair Systems

Generative AI Comes of Age but do we understand it?

60 VENDOR FLIGHT LOG: StorkJet

Maksymilian Dudek, Head of Customer Experience at StorkJet, completes his ‘Flight Log’ for Aircraft IT.

62 CASE STUDY: AI-powered Fuel Efficiency and Aircraft Performance at Volotea

Juha Kulmala, Technical Pilot and Juha Aramo, Senior Director of Flight Operations, Volotea

Volotea’s new fuel efficiency, Aircraft Performance Monitoring solutions and EFB app.

72 CASE STUDY: A new document solution for Frontier Airlines

Joshua Lee, Technical Standards Pilot, Frontier Airlines Frontier Airlines gets effective and efficient Document Management and Distribution.

78 VENDOR FLIGHT LOG: AvioBook

Xuânnhiên Dao, Chief Product Officers at AvioBook, completes her ‘Flight Log’ for Aircraft IT.

80 CASE STUDY: Alpine Air gains safety and productivity

Sam Rettig, Captain and EFB Manager, Alpine Air Freight capacity and safety with a new take-off and landing performance and Weight & Balance solution.

84 Operations Software directory

A detailed look at the world’s leading Operations IT systems.

Web Manuals strengthens customer base in Europe

In late May 2023, Web Manuals, the world leader in digital documentation for the aviation industry, announced that it is cementing its European stronghold with more than 60% of customers enrolling since January 2023 being based in the continent. Further to this, almost a third of the 37 organizations that joined Web Manuals’ community in 2023 are business jet operators in Europe, and more than 45% new bizjets have joined globally so far this year. This demonstrates the industry’s ongoing appetite to digitize their operations, which is complemented by the vast range of compliancebased applications for Web Manuals’ portfolio.

Julia Larsson, Director of Operations EMEA, Web

Manuals, says: “The demand for Web Manuals across the European business aviation industry represents the growing desire for digitalization within safety and compliance monitoring, as well as the increasing number of regulations that operators need to manage effectively. It shows that operators are ready to take their document digitization to the next level, eliminating the burden and safety implications of having to update their documentation manually.”

As of May 2023, Web Manuals’ total global client base was 535. The company is headquartered in Malmo, Sweden, and has offices in New York, San Diego, and Singapore.

OffBlock – Flexible add-on for airline crew management systems

OffBlock is the all-in-one app for flight crews from the Crailsheim-based start-up of the same name. In addition, the company also offers B2B solutions for airlines with OffBlock Corporate to complement their crew planning system and complete processes.

The app is available for iOS devices, the Android version is currently under development. Complicated, slow and inefficient crew planning processes are a thing of the past with OffBlock Corporate. The cloud-based add-on to the existing crew planning system takes the entire crew management process into account. This holistic approach supports cost reduction, crew productivity, short-term changes in operations, and improves communication between crew planning and flight crew.

The B2B solution is available in the packages OffBlock Corporate Basic, OffBlock Corporate Standard and OffBlock Corporate Premium. OffBlock Corporate can be customized.

Web Manuals gets personal with Reader App upgrades

In late May 2023, Web Manuals, the world leader in aviation document digitization solutions, announced that it is introducing enhanced personalization options in its latest Reader App upgrade.

Communication in focus

OffBlock Corporate enables multi-directional and asynchronous communication between crew planning and flight crew. Conventional data is visually processed and converted into a tangible and interactive format. Crew planning thus not only informs its crews, but employees can also send information back into the airlines’ systems.

Interactive flight crew app

OffBlock enables flight crews to handle communication via an app. Duty roster changes, group messages, direct communication with crew planning, GDPR-compliant sharing of duty rosters with colleagues, family and friends, as well as an export option to the crew’s calendar — the options for using the app are numerous. Read the full story on Aircraft IT Website

The update comes with connectivity recognition — a built-in connectivity choice – allowing the user to define when the app is perceived as ‘online’. Users can choose whether to run downloads on Wi-Fi and Cellular data or only when Wi-Fi is connected. Additional functionality improvements will allow users to personalize their app experience with screen customization and thumb navigation, enabling faster transition between documents that are unique to the user. Updated tab functions will enable smoother transition between current working documents, as well as the ability to move back and forth between manual amendments.

Advanced dark mode places a dark filter on images to avoid reverting colors on the device. In combination with the brightness slider, pilots are now able to use their device during overnight flights without losing night vision, amplifying the app’s readability and flight safety.

The app is available to download on iOS and an Android version is currently in development.

Julia Larsson, Director of Operations EMEA, Web Manuals says: “The latest updates to our Reader App will make it even easier to download, read, and stay updated on crucial documents that are specific to each customer’s operations. This app revision has been long anticipated and is a direct result of feedback from our community. For example, we’ve incorporated larger navigation bars to make manuals accessible for pilots experiencing turbulence in the cockpit.”

Services & Software for:

Flight Data Analysis (FDA)

Flight Operations Quality Assurance (FOQA)

Flight Data Monitoring (FDM)

Central Mountain Air Rolls Out iQSMS for Streamlined Safety Management

that Canadian Central Mountain Air (CMA) had recently launched ASQS’ quality and safety management system iQSMS in their organization, further cementing their commitment to safety and excellence in the aviation industry. The privately owned and operated Western Canadian airline specializes in scheduled and charter flights and allows passengers to seamlessly transfer to Air Canada and WestJet flights through interline agreements. CMA implemented the iQSMS Reporting Module including the offline application to reduce reporting barriers and ensure operational continuity.

“With iQSMS, CMA has a powerful tool in place that makes reporting easier than ever. This enables the entire team to work more efficiently and strengthens the safety culture within the company,” said Jonathan

“In addition to being user friendly and highly customizable, IQSMS has increased our transparency amongst our employees, provided us with better statistics and tracking/trending capabilities and increased our efficiency, which has allowed us to work smarter, not harder”, commented Jon Beliveau, SMS Manager at Central Mountain Air. “The IQSMS app is another great benefit, as it allows our employees to submit reports via devices, such as the iPads in our Electronic Flight Bags.”

This collaboration marks another milestone for ASQS as the company continues to expand its presence in the Canadian aviation market. ASQS’ integrated quality and safety management solution iQSMS is currently used by more than 300 aviation companies worldwide to manage their quality and safety management processes.

This is not just another flight…

It’s a journey with maximized fuel efficiency and minimized environmental impact

Leveraging machine learning, SITA OptiFlight® is the only inflight guidance suite of solutions helping pilots optimize all flight phases, including climb-out, cruise, and descent, reducing fuel burn and carbon emissions.

Now you know, what will you do?

REAL-TIME MONITORING

eTechLog8 Fully Approved in Kuwait with Jazeera Airways

Conduce and Jazeera Airways were pleased, in late March 2023, to announce that on 15 December 2022 Jazeera Airways received full approval from the Kuwait Directorate General of Civil Aviation (DCGA) to use eTechLog8 as its primary Tech Log system and remove the paper-based processes

Jazeera Airways is the first airline in Kuwait to fully implement an electronic technical logbook (ELB) solution and has achieved the milestone in record time, just eight months from contract agreement to full Technical Log paperless operations. This is particularly impressive considering Jazeera’s busy fleet of 19 aircraft. In addition to the ELB project, multiple new routes have been added, and Jazeera have taken delivery of two new A320 Neo aircraft, which used eTechLog8 in parallel with the paper from their very first flight. The first paperless flight was operated by 9K-CAK on Monday 19th December, from Kuwait to Istanbul on Flight J9301.

Head of Engineering, Raghed A Kaasamani commented “We are delighted to have received full approval for eTechLog8 and are very proud to be the first ELB operator in Kuwait.”

Conduce CEO Steve Russell noted that “Jazeera Airways going paperless on the now fully approved eTechLog8 is a superb way to end 2022 for both Conduce and Jazeera. The short project turnaround demonstrates how airlines’ use of an ELB has come of age and how a well-managed implementation can quickly deliver significant cost and efficiency gains.”

Conduce: With offices in the UK and Australia, Conduce provide robust mobile solutions for the world’s airlines. eTechLog8 is the leading ELB solution to replace paper technical logbooks. Certified around the world, eTechLog8 is also fully integrated with leading MIS/MRO back-office airline systems.

Jazeera Airways: Jazeera Airways operates commercial and cargo flights out of its Jazeera Terminal T5 at Kuwait International Airport. The airline flies to over 45 popular destinations across the Middle East, Central and South Asia, Africa and Europe comprising high-demand business, leisure and weekend destinations.

REAL TIME PREDICTIVE MAINTENANCE APU & ENGINES

APU with AIR COND

AVIONIC SYSTEMS OTP MONITORING APU FUEL SAVINGS

CUSTOM ENGINE & SYSYEM TRENDS

Personalize IT with Lido mPilot 6.3

desire, such as security airspaces, decompression procedures, or escape routes, which is then displayable on the Lido mPilot enroute map. Company layers are created by the airline administrator via the Lido Web Portal, and the result can be made available to your pilots on Lido mPilot instantly after publishing. Pilots are able to easily browse the layers via the new CPMY section and conveniently toggle the company layer visibility on their devices. It is also possible to show expired company layers, as well as to show company layers with an effective date in the future, in the enroute map.

Airlines are now also able to define the company airport classification for their particular fleet(s) via the Lido Web Portal. The defined airport classification can then be sent to Lido mPilot and visualized over the enroute map.

With the extension of the URL scheme, airlines are now able to open a chart, as a popover, directly from third party applications. This allows pilots to redirect more efficiently to specific chart content within Lido mPilot.

The most recent addition to Lido’s weather module is the ‘expired weather depiction’. This feature enables the display of expired weather phenomena in the enroute map for users with no data connectivity. Should the weather data expire, it can still be displayed with a clearly identifiable pattern.

In addition to these new features, there have been a number of enhancements to existing features with this new release of Lido mPilot. You can look forward to the improved annotation feature on terminal charts, the ability to change the orientation of the airport moving map (AMM) from the true north to magnetic north, an increased prominence of tropical cyclone and volcanic icons, among others.

Air Canada and CAE Name Eight Recipients of the 2023 Captain Judy Cameron Scholarship for Aspiring Women in Aviation

On International Women’s Day, March 8 2023, Air Canada and CAE announced the recipients of the 2023 Captain Judy Cameron Scholarship, which provides financial assistance to Canadian women studying to become commercial pilots or aircraft maintenance engineers. This year, the two Montrealbased global aviation companies have joined forces to double the number of recipients, awarding scholarships to eight young women from across Canada. In addition to the $5,000 scholarship, CAE’s four recipients will become CAE Women in Flight — Air Canada Ambassadors and help inspire more women to become commercial pilots.

The Captain Judy Cameron Scholarship was established in honour of Air Canada’s first female pilot to help foster the next generation of women following in her trailblazing footsteps and is awarded

annually in conjunction with the Northern Lights Aero Foundation.

“Air Canada is extremely proud of the leadership position it has taken in cultivating diversity, equity and inclusion in the aviation industry, with women well represented at every level and across all branches of the airline. On International Women’s Day, being able to provide support to these incredibly talented and driven young women through the Captain Judy Cameron Scholarship firmly demonstrates Air Canada and CAE’s work fostering the next generation of women in their pursuit of careers in this exciting industry. We know how crucial this support is to young women seeking non-traditional aviation careers, and we have seen results first-hand from the success of past winners. Congratulations to this year’s winners,” said Arielle Meloul-Wechsler, Executive Vice

President, Chief Human Resources Officer and Public Affairs at Air Canada.

“When we relaunched the CAE Women in Flight Ambassador program last year, our objective was to grow the movement, and we are thrilled to partner with Air Canada to support more women pursuing careers in aviation. Today, the fruits of that partnership are being seen as eight women from diverse backgrounds get a well-deserved boost to continue their training, said Nick Leontidis, CAE’s Group President, Civil Aviation. “Diversity equity and inclusion are core values at CAE. Currently, only five percent of commercial pilots are women, and our newest Women in Flight Ambassadors will join six others to help spread the word about this exciting profession and serve as role models to young women who aspire to a career at the controls of a

commercial airliner.”

“I am delighted that Air Canada and CAE have partnered to double the number of Captain Judy Cameron scholarships for 2023. Each recipient has shown great determination in their training, and the willingness to encourage and inspire others in their aviation journey. As the scholarship goes into its fourth year, it is wonderful to hear the success stories of former recipients. Two women are flying as First Officers, another is a fire patrol pilot, and two more are flight instructors. Thank you to Air Canada and CAE for helping to make their dreams a reality,” said Judy Cameron, Boeing 777 Captain at Air Canada (retired), and Director of the Northern Lights Aero Foundation.

Air Canada winners of the Captain Judy Cameron Scholarship:

Amanda Tosto, Surrey, British Columbia

Hélène Trudeau, Beausejour, Manitoba

Charlotte Thorley, Grimsby, Ontario

Chanelle Wilson, Coldstream, British Columbia

CAE Women in Flight ambassadors:

Meera Bissonauth, Mississauga, Ontario

Mia Cochran, North Bay, Ontario

Jaime Hanson, Rocky Mountain House, Alberta

Kyra Jarvis, Kingston, Nova Scotia

For more information on each of this year’s winners, please visit the Air Canada Media Centre and watch this video

Captain Judy Cameron: Judy Cameron became the first female pilot hired by Air Canada, Canada’s largest airline, in April 1978 at the age of 23. She was the first woman to graduate from Selkirk College’s Aviation Technology Program in 1975. Throughout her flying career of 40 years and over 23,000 hours, she has flown the DC-3, Twin Otter, Hawker Siddeley 748, DC-9, Lockheed 1011, Airbus 320, Boeing 767, and Boeing 777 to the far corners of the world. She became a captain in 1997 and in 2010, she became the first female captain in Canada of a Boeing 777, the largest aircraft in Air Canada’s fleet. She retired in 2015, received the Elsie MacGill Northern Lights

award in the Flight Operations category that year, and in 2016 she was chosen by the 99s (International Organization of Women Pilots) to be on its Canadian postage stamp.

In 2019, Air Canada committed to awarding $20,000 per year for three years toward the Captain Judy Cameron scholarship, and in 2021 recommitted its support for an additional three years. Last year, CAE added its support to the scholarship through its Women in Flight ambassador program. The Captain Judy Cameron Scholarship is open to women who are Canadian citizens and who are enrolled in a fixed wing aviation flight program at a college, university, or flight school, or an aircraft repair and maintenance program anywhere in Canada. The Scholarship is administered by the Northern Lights Aero Foundation, which inspires and celebrates Canadian women in aviation and aerospace with mentorship, scholarships, a speaker’s bureau, and junior board, along with an annual award event.

Pegasus Airlines Moves to Comply365’s Authoring and Compliance Management Platform

enable departments to work seamlessly

EMEA, announced that it is transforming its document authoring process and compliance management with Comply365’s end-to-end authoring and distribution platform, including its mobile app.

Comply365 was pleased to announce that Pegasus will use ProAuthor to author and manage its Airbus, Boeing and company manuals across all its departments to support its ambitious growth plan that builds on the 129 destinations it flies to in 48 countries across Europe, Asia and Africa.

Pegasus needed a secure, enterprise solution to standardize the authoring and management of their manuals to

“Safety and compliance are essential to our operations, and we needed a proven, aviation-grade solution to ensure consistency and up-to-date information across all the content that we distribute to our crews,” Pegasus CEO Güliz Öztürk said. “The Comply365 solution will bring an agile, streamlined approach to our processes with a more efficient system, that is able to support our growth plans and evolving needs. We are happy to partner with Comply365, as it not only brings an innovative solution, but a dedicated team focused on helping us maximize the value of the product, in areas that matter to us the most,” he added.

Pegasus is among the airlines that is recovering capacity the fastest since the pandemic, as the number of passengers on its international routes grew by over 96 percent in 2022 compared to the previous year. With new aircraft planned for delivery, the airline aims to increase its total capacity this year by about 20 percent with plans to exceed 100 aircraft. As Pegasus onboards new aircraft, ProAuthor will enable faster, more routine manual revisions and help the airline remain audit ready. Comply365’s mobile app will automate compliance tracking for the airline’s 6,000 users and equip frontline employees with electronic forms to send data to the operations staff, to enable data-driven decisions.

“It’s a pleasure to welcome Pegasus to the Comply365 Community, as they reinforce our growing presence in the region,” Comply365 CEO Tom Samuel said. “We look forward to supporting their growth and enhancing the safety and efficiency across their operation.”

Pegasus marks the second Turkish carrier to turn to Comply365. They join more than 90 global customers relying on Comply365’s operational content and compliance management platform, from start-up airlines to the world’s largest carriers, as well as cargo, business, Unmanned Aircraft System (UAS), flight training and rail operations.

Comply365: Comply365 is the leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries including aviation, rail, and energy. The business supports the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, and energy workers rely on Comply365 for digital delivery of operational (OEM and company) manuals. Having played an instrumental role in the FAA’s approval of replacing the traditional,

SAVING FUEL IS JUST THE BEGINNING

To learn more about Honeywell Flight Efficiency, visit aerospace.honeywell.com or scan:

paper-based, pilot flight bags with electronic flight bags (EFBs), Comply365 partners with clients to transform their industries.

Pegasus Airlines: Pegasus Airlines was launched in 1990, and adopted a low-cost business model in 2005, upon its acquisition by ESAS Holding. As Türkiye’s leading low-cost carrier, Pegasus offers its guests the opportunity to travel affordably and on young aircraft under the auspices of its low-cost airline model with the belief that “everyone has the right to fly.” Since 2018, Pegasus has adopted the motto “Türkiye’s Digital Airline” and operates a network of 129 destinations in 48 countries, including 36 domestic destinations in Türkiye and 93 international destinations; it operates connecting flights between Türkiye and Europe, North Africa, the Middle East, Russia and Central Asia via Istanbul Sabiha Gökçen Airport. With its approach that focuses on guest experience, Pegasus continues to offer digital technologies and unique innovations to enhance the travel experience.

Honeywell Flight Efficiency helps airlines

... airlines become more sustainable

... airlines make proactive decisions

... airlines digitally transform operations

... airlines reduce their carbon emissions

... airlines cut costs to become more profitable

... airlines automate manual processes

... airlines leverage deep data analytics

... airlines plan more efficient routes

Condor goes live with CrossConsense’s LBA approved Aircraft Fleet View 2.0

In early April 2023, Condor Flugdienst GmbH went live with Aircraft Fleet View 2.0 — a Native App that gives the user an always up-to-date view on the airline’s fleet status. It indicates AOGs, delays and other important information. It provides the right level of detail to be useful but not crowded with information. A new feature is the CAMO Release to Service. This enables a guided workflow involving the commander and the CAMO for releasing the aircraft prior to each flight. Recently, the LBA (German Federal Aviation Authority) granted Condor approval to use the CAMO Release Tool.

At Condor, Aircraft Fleet View will be used by pilots as well as by the management. It is meant for everyone who wants to get a general overview over the status of the fleet. Users who do not have the time or the knowledge to dive deeply into the MRO backend system will be presented with the most important information regarding a single aircraft, a range of aircraft or the whole fleet. Aircraft Fleet View sends push notifications, e.g., when CAMO in its browser-based application gives the ‘Release to Service’ or if an AOG happened.

Patrick Frey, Fleet Chief Boeing at Condor Flugdienst GmbH said: “The Aircraft Fleet View has been

Condor live with Aircraft Fleet View

developed with focus on the needs of a dynamic airline operation. It enables Condor to remove old fashioned, static PDF Technical Status Reports from the briefing package and replace it with an interactive live view of the aircraft technical status. Our pilots are able to access fleet wide data to familiarize themselves with the current technical status of their assigned aircraft. This enables better decision making, both safety and economy wise, even before arriving at the aircraft. The Aircraft Fleet View CAMO Release function enables a direct communication between Maintrol personnel and the flight crew. This ensures that all required maintenance documentation is available and checked prior releasing an aircraft for operation. Receiving post-flight information by the pilots, via the application, enables Condor to better coordinate maintenance services and prioritize maintenance service to aircraft with technical defects.

CrossConsense

: Founded in 2002,

Frankfurt Germany-based CrossConsense offers its customers in the commercial aviation industry, highly skilled services, designed to buttress their productivity and uptime performance, based on sound knowledge in the areas of maintenance, engineering and logistical support. CrossConsense maintains a staff of 24 dedicated, experienced, and motivated team workers. CrossConsense’s portfolio stretches from AMOS Support, BI-Management, Data Migration and Hosting to the products Aircraft Fleet

View, ACSIS (a tool for predictive maintenance), AviationDW (a tool that supports airlines to get an overview over all KPIs the airline is interested in) and the Approval App. As a wholly owned subsidiary of Canadian’s FLYHT Aerospace Solutions Ltd., CrossConsense also offers solutions for Fuel Management, Turn Process Management and other software applications as well as AFIRS hardware that collects data during flight.

Condor Flugdienst: As Germany’s most popular leisure airline, Condor has been taking its guests to the world’s most beautiful holiday destinations for more than 66 years. Every year, more than nine million guests fly with Condor from the nine largest airports in Germany, from Zurich in Switzerland and Vienna in Austria to around 90 destinations in Europe, Africa and America. Condor operates a fleet of over 50 aircraft, which are maintained by the company’s own maintenance operation, Condor Technik GmbH, according to the highest safety standards at the Frankfurt and Dusseldorf locations. As the German launch customer, Condor will be flying 16 A330neo long-haul aircraft. Thanks to state-of-the-art technology and maximum efficiency, the latestgeneration 2-liter aircraft is the European front-runner with 2.1 liters per passenger per 100 kilometers and maximum customer comfort. Moreover, Condor will receive 41 brand-new short- and medium-haul aircraft of the A32Xneo family from 2024.

NAVBLUE launches Nsight, the brand new platform for flightdata analysis

In early April 2023, NAVBLUE announced that it has launched Nsight, a new single platform to collect, decode and analyze flight data, monitor trends, create safety analyses and dashboards. Nsight was designed and developed by our expanded team of Flight Ops, Training and Safety Experts.

Over 30 airlines all over the world have already signed for Nsight. Customers include Air Senegal, Berniq Airways, Congo Airways, Libyan Airlines, Nouvelair (Africa), Jetair Caribbean (Americas), AirSial, Bamboo Airways, Bhutan Airlines, FitsAir, Himalaya Airlines, Nepal Airlines, Vietravel Airlines (Asia), Air Malta, Czech Airlines, Fly Air41 Airways, FlyOne, SKY express, Sundair, Tus Airways (Europe), Middle East Airlines, Israir Airlines and Nesma Airlines (Middle East).

Nsight relies on a brand-new Flight Data Analysis (FDA) core, a measurementbased engine connected to multiple data sources. Through the combination of measurements, airport and weather information, Nsight is more powerful at providing quantified elements that allow airlines to enhance their risk assessment. It is a cloud-based solution, compatible with multiple aircraft types, not limited to

Volabase:

▪ XML-based content management

▪ Manage entire fleet in one system

▪ Minimize data redundancy

▪ Single-source publishing

▪ Compliance management with IQSMS connector

FDA service, and have access to NAVBLUE’s training and expertise.

With Nsight, airlines will benefit from many advantages:

• Flexibility: Nsight enables multiple workflows for the Flight Data Analysts’ daily work;

• Integration: data collection, decoding and analysis in the same place, with the possibility to create analyses and dashboards;

• Accuracy: powerful measurement and event algorithms for a more precise evaluation of the risk exposure;

• Capability: high-speed flight data processing capability;

• Expertise: support of the development of aircraft related algorithms, wide portfolio of trainings, unique and dedicated FDA Management Service.

“Nsight leverages several years of combined expertise to create a truly modern tool for the Flight Data Analysis market. We are grateful to the airlines who joined us in this journey

NAVBLUE: NAVBLUE is a leading services company, wholly owned by Airbus, dedicated to Flight Operations, and Air Traffic Management Solutions and services for airlines, airports and Air Navigation Service Providers (ANSPs), on the ground and onboard. NAVBLUE combines aircraft manufacturer expertise, flight operations know-how and agile development to enhance operational efficiency, optimize resources and increase productivity, for safe and sustainable aviation. NAVBLUE delivers a reliable, optimum and customized user experience to more than 500 customers worldwide, in a range of areas, including digital cockpit operations, Operations Control Centre (OCC) systems, Flight Ops Engineering, Performance Based Navigation (PBN) and Air Traffic Management (ATM). With 465 employees, NAVBLUE is spread across the world, with offices in Canada, France, Poland, Singapore,

Garuda Indonesia takes crew planning optimization to new heights with CAE Flight Operations Solutions

At the end of April 2023, CAE announced that Garuda Indonesia will upgrade its crew planning capabilities and migrate to the newest version of CAE Crew Planner with optimizers that will deliver greater efficiency and cost savings for the airline. Garuda will continue to manage its operations using CAE Operations Control and CAE Crew Management as part of a contract extension for CAE’s Flight Operations Solutions. The latest version of CAE Crew Management will enable Garuda to automate and digitize its flight operations functions. With the optimized CAE Crew Planner, Garuda will further be able to reduce costs with intelligent optimization that brings greater efficiencies to its operations.

“As a longstanding partner and user of CAE’s Operations Control and Crew Management solutions, we are thrilled

to have Garuda migrate to the latest version of CAE Crew Planner,” said Pascal Grenier, CAE’s Senior Vice President, Flight Services & Global Operations. “We are excited to strengthen our relationship with Garuda and are confident that CAE’s powerful optimizers will deliver a step change in the efficiency and cost effectiveness of their flight operations.”

A robust solution for the complex world of aviation crew management, CAE’s Crew Management is a resource planning tool powered by artificial intelligence and machine learning that optimizes schedules, forecasts crew resources, maintains safety standards, and enables fast recovery from disruptions.

CAE’s Operations Control is a comprehensive, real-time, scalable, and configurable operations

empowers operations controllers by enabling them to manage, communicate and recover faster and easier than ever before.

CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Backed by a global team and unparalleled expertise, thousands of flights and crew members are supported by CAE’s Flight Operations Solutions every day. Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE’s customizable end-to-end solution improves decision making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.

CAE: CAE equips people in critical roles with the expertise and solutions to create a safer world. As a technology company, CAE digitalizes

Personalised WEATHER SUPPORT

simulation training and critical operations support solutions. Above all else, they empower pilots, airlines, defense and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, CAE is everywhere customers need them to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts — the highest-fidelity flight, mission, and medical simulators, and personalized training programs powered by artificial intelligence. The business is investing time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions, while keeping positive environmental, social and governance (ESG) impact at the core of their mission. As CAE says “Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.”

and its entry into a new market: Southern Africa. Airlink (Pty) Limited, a South African airline, opted for Lufthansa Systems’ flight operations products Lido Flight 4D, Lido mPilot and Lido Airport Obstacle Data Service (AODS). The airline opted for Lufthansa Systems because they provide their solutions as a one-stopshop service.

With Lido Flight 4D, a highly effective, interactive flight planning solution, Airlink (Pty) Limited will optimize its routes by taking current flight-related data into account, such as fuel consumption, costs and flying time. Lido Flight 4D enables individual optimization of flight phases and offers a range of automation options. The solution is equipped with advanced features including real-time data updates, weather data integration, and fuel price updates,

enable Airlink (Pty) Limited to increase the safety and efficiency of their pilots’ operations. Lido’s all-in-one charting application offers easy access to terminal charts, a dynamically generated enroute map, and an Airport Moving Map, as well as all required operational documents. The charts are generated electronically by using a worldwide geographic information database as well as all necessary aeronautical source data, making them precise and of high quality.

With Lufthansa Systems’ data solution Lido AODS, Airlink’s pilots can optimize their take-offs and landings on the electronic flight bag (EFB). Since Lido AODS provides the pilots with all required current information about the runway and airport, they can ensure that the planned runway is suitable for the aircraft type and

current load. This is particularly important in the event of an engine failure, when the pilot must decide if it is safe to land. By analyzing data from certified resources worldwide, Lido AODS ensures the accuracy of its data.

“We are delighted to partner with Lufthansa Systems,” said Captain Tammy King, Executive Manager of Operations at Airlink (Pty) Limited; continuing, “The additional features prioritize safety during take-offs and landings whilst focusing on optimizing the economic efficiency of every aspect of our flight routings. Lufthansa Systems’ Lido solutions will provide us with state of art technology to further enhance Airlink’s operational processes and procedures.”

“We are pleased to welcome Airlink (Pty) Limited as a valued customer of our Lido Solutions. Through this partnership we not only gain a reliable partner, but also enter the South African market — a market with a lot of potential, that will open up great new opportunities for us,” added Marco Cesa, SVP

Airlink (Pty) Limited: Airlink is a privately-owned, premium, full-service regional airline serving a comprehensive network of destinations throughout Southern Africa. They operate independently under their own unique 4Z flight code offering customers more choices, more connectivity, and more travel opportunities. Airlink is Southern Africa’s independent airline measured by flight movements with over 50 commercial jetliners operating to more

Take Control of Weather Impact on Your Aviation Operations

than 45 destinations in 13 African countries and to St Helena Island. They’re the most punctual Southern African airline with an on-time performance consistently better than 95%. Airlink is proudly associated with many of the most reliable international airlines globally, including Emirates, Qatar and United Airlines, through interline and codeshare agreements that offer international travelers more choice and connectivity on the widest network of destinations throughout Southern Africa.

Airlink is a member of IATA — The International Air Transport Association and is IOSA (IATA Operational Safety Audit program) accredited. IATA is the trade association for airlines across the globe. IATA supports many areas of aviation activity and help formulate industry policy on critical aviation issues. IATA assists airlines to operate safely, securely, efficiently, and economically under clearly defined rules. Airlink is IOSA conformant and has been since 2006.

Read the full story on Aircraft IT Website

Minimize delays, protect crews, and keep passengers happy with the world’s most advanced weather intelligence.

Lufthansa Systems and Aerolíneas Argentinas extend partnership for Lido Flight 4D

In early May 2023, Lufthansa Systems announced that the Argentinian airline Aerolíneas Argentinas has renewed its partnership with Lufthansa Systems by extending the contract for Lido Flight 4D and for NetLine/Load. Additionally, the newly contracted RampMobile Solution gives the implemented NetLine/Load application a new workflow and collaboration perspective.

Lido Flight 4D is a highly effective flight planning tool that enables airline dispatchers to evaluate optimal flight routes, considering current flight-related data such as fuel consumption, costs, and flying time. It allows for individual optimization of flight phases and offers a range of automation options, from fully manual to fully automatic. The solution is equipped with advanced features such as real-time data updates, weather data integration,

and fuel price updates, providing accurate and up-to-date flight plans.

NetLine/Load consolidates all load parameters including regulations, technical aircraft data, passengers, baggage and cargo, operational schedule and flight planning information in order to increase productivity, improve turnaround-time and maximize fuel efficiency. Furthermore, it optimizes load distribution to achieve the best center of gravity, maximizing aircraft-fuel efficiency. The additional module NetLine/Load RampMobile supports ramp staff by simplifying the load control workflow. Ramp agents can update the core weight and balance system directly from the apron, resulting in a paperless, more efficient and less error-prone load control process.

“Our confidence in the Lufthansa Systems family remains strong and keeps growing with time, so we are pleased to extend our partnership. Having already worked with Lido Flight 4D and NetLine/ Load in the past, we know the quality they add to our daily work, increasing our efficiency and reliability, which is crucial in this industry,” stated Matias Pablo Larumbe, Flight Dispatch Manager and Captain of Aerolíneas Argentinas.

“We are looking forward to continue working alongside our valued customer, Aerolíneas Argentinas, and thus maintaining our position in South America. This partnership highlights the ongoing trust our customers place in us as a leading provider of aviation IT solutions.” added Genaro Zarazua, CEO of Lufthansa Systems North and South America.

SkyWest set to deploy CAE’s next-generation Flight Operations Solutions

At the end of May 2023, CAE announced that it has signed an agreement with SkyWest, Inc. to modernize their digital operations ecosystem with CAE’s next generation Flight Operations Solutions. CAE’s flexible, configurable, and scalable portfolio of industry-leading operational software leverages the power of data and automation to enhance operational performance and profitability.

“SkyWest is taking a leap forward in operations management with CAE’s next generation Flight Operations Solutions,” said Pascal Grenier, Senior Vice President, Flight Services and Global Operations. “With our most advanced solutions at their fingertips, the team at SkyWest will be empowered to make the best decisions for its operations and its passengers.”

“CAE’s next generation software will help

operations,” said Robert Simmons, Chief Financial Officer for SkyWest, Inc. “CAE’s automation will reduce our manual workload and bring critical information to the forefront, helping ensure we continue to safely and efficiently coordinate

thousands of flights each day.”

CAE’s portfolio of next generation solutions is a platform of choice for regional carriers in North America who rely on the technology to realize operational efficiencies and support them in managing their business in close coordination with their respective mainline partners. In addition to optimizing operations, SkyWest will benefit from CAE’s extensive experience in deploying missioncritical software that will modernize operations, boost performance, and position it for long-term success. CAE’s Flight Operations Solutions are part of the company’s comprehensive Civil Aviation portfolio of turnkey products and services that empower airlines and their people to enhance safety and operational performance.

Read the full story on Aircraft IT Website

Luxair selects StorkJet’s fuel efficiency software to reduce CO2 emissions

Conscious of the impact of its activities on the environment, Luxair has taken an additional step in its journey towards carbon neutrality by launching a new partnership with StorkJet, which provides a convenient, reliable and precise tool for flight optimisation, to reduce its environmental footprint and promote a greener aviation.

By announcing, in early May 2023, its cooperation with the Polish company, StorkJet, specialized in aircraft performance and fuel efficiency, Luxair, for whom sustainability is a priority to be achieved, strengthens its development in the most sustainable and efficient spirit. Indeed, thanks to artificial intelligence, StorkJet developed a pool of software able to identify the saving opportunities for airlines, allowing them to optimize their operations. Through its partnership, Luxair chose to optimize both its Boeing 737 and Dash 8 fleets with a package including three programs:

help the airline achieve its support to the promise of “Net-Zero carbon emissions by 2050”, submitted by IATA (International Air Transport Association) in October 2021.

AdvancedAPM is an aircraft performance monitoring tool which will help to encompass the fuel planning policy for each aircraft (including

Boeing 737 and Dash 8) and for each flight, by providing key indicators about the fleet performance degradation. In this way, Luxair will not only be able to fly more efficiently, but will also increase the level of safety offered to its customers.

Added to this performance software, Luxair will also use FuelPro, a fuel consumption monitoring tool, that emphasizes several fuel initiatives related to all phases of a flight: flight planning, taxi, take-off, climb, cruise, descent and landing. Thanks to the analysis of all flights performed, Luxair will optimize its operations and efficiently dispatch its fleet of 19 aircraft which will soon be completed by two new Boeing 737-8 aircraft to be delivered in first quarter 2026. Meanwhile, as a bridge solution, Luxair will temporarily lease from Boeing two other 737-8s which will be operated by its own crews, until the delivery of new aircraft. With FuelPro, Luxair can also optimize flight speeds and altitudes for the Dash 8

fleet, which is an innovation offered only by StorkJet.

As part of the next step of the partnership, StorkJet will provide the FlyGuide app, where the pilots will be able to analyze their own flights and highlight the improvement axis for fuel savings. As the first actors directly involved in fuel consumption are the pilots, FlyGuide will help Luxair connect efficiency matters to those who directly master the fuel consumption, thus introducing awareness at the core of the process.

“The future of our company and of aviation rely on our capability to maximize environmental efficiency, dealing with the appearing stakes of our time. Flying in the most responsible mind-set depicts the most important of these new stakes, in which Luxair dedicates the highest means. Alongside StorkJet, Luxair is proud to be a part of a global involvement for a more environmentally friendly future.” Said Gilles Feith, Luxair CEO.

“We’re thrilled to work with Luxair to provide our expertise and data-driven insights to optimize their

fuel usage and enhance their overall operational efficiency. This partnership is a proof of the effectiveness of our technology and our commitment to creating sustainable solutions for the aviation industry.” said Renata Niedziela, StorkJet CEO.

Luxair: Founded in 1961, Luxair is a key player in the economy of the Grand Duchy of Luxembourg and the surrounding Greater Region. Passenger air transport is probably the most well-known activity of the general public. Luxair offers fast air service to most major cities, business centers and international hubs in Europe. The airline offers maximum flexibility to its business customers and quality travel to its leisure customers. Luxair’s tour operator offers a wide range of packages and themed holidays through its tourism division. Luxair is also the provider of airport services at Luxembourg Airport and its air cargo division handles all kinds of goods with ease and efficiency.

StorkJet: StorkJet helps airlines save fuel and reduce CO2 emissions by utilizing data coming from

the aircraft. With a strong research background, based on reinvesting 60% of the turnover in R&D and four EU research grants, the company developed the most precise aircraft performance models on the market. With this technology, StorkJet has optimized over 5 million flights. As a result, their clients save 61 million dollars and reduce CO2 emissions by 168 thousand tons each year. StorkJet’s software portfolio consists of:

• AdvancedAPM, Aircraft Performance Monitoring for accurate fuel planning;

• FuelPro, which helps gain savings across 44 fuel initiatives from all flight phases;

• FlyGuide, an EFB application for pilots, which helps them plan the flight in an optimum way, select optimum speeds and altitudes and gives intuitive feedback after the flight. In 2021, StorkJet has been selected as the best technology company in the world and in 2022 has won European price for mobility, organized by the EU Parliament.

The five key benefits of Flight Operations Software

REDiFly has compiled a list of five benefits that will be enjoyed by those who adopt Flight Operations Software.

Data collection and Analysis: As we move into 2023 and beyond, data is fast becoming the lifeblood of many global industries. With aviation being no exception, data-centric trends are fueling a wide range of operational and strategic decisions that can make or break an airline’s success. By harnessing the power of data collection and analysis airlines can optimize their operations, enhance customer satisfaction, and soar above the competition. Flight operation software acts as a data powerhouse, recording, processing, and storing information in a central database. This helps airlines to monitor and optimize everything from flight schedules and fuel consumption to maintenance schedules and crew management. In short, having quality data collection and analysis at their fingertips will allow

Enhanced Connectivity: Effective and timely communication is the backbone of any successful team, especially in the fast-paced world of airline flight operations. With so many departments working together simultaneously, efficient communication is essential. Flight ops software connects these departments in real-time allowing data to flow seamlessly, saving time, and allowing all

ELECTRONIC FLIGHT BAG

team members to access the critical data they need, precisely when they need it.

For example, flight schedulers can create a flight plan which is then sent to the dispatcher for approval. Schedulers create a flight plan to which dispatchers get instant access allowing them to monitor flights ahead of time. Once the flight is approved, the crew are scheduled and automatically updated on their schedule and duties and the necessary flight services are added. With all the data securely processed and stored, relevant parties can access the information needed with just a few clicks.

Safety & Compliance: For airlines, maintaining standards and adhering to regulations can be a challenge. It’s a difficult task that requires a significant amount of time and coordination across multiple departments, not to mention the added complexity for airlines with international operations. With so many moving parts, ensuring that safety and

“ We feel very comfortable in the way we jointly shaped the implementation path to maximize our re-utilization of installed systems, in combination with the new EFB function.”

Hilmar B. Baldursson, VP Flight Operation Icelandair

compliance standards are met is no small feat. One of the main issues with paper-based systems is that valuable information and data are locked away in storage, making it difficult to analyze. This leads to laborious audits and makes carrying out analytical reports a painstaking process. Flight Ops software suites can offer a centralized and easily accessible database for all critical business information which streamline these processes: thus, allowing you to identify errors and inefficiencies while highlighting trends in the data to build predictive systems and optimize many areas of your operations.

Another way the software can help with compliance is by keeping track of all checks and revalidations. Airlines can help their teams to keep track of all required certifications, training, and revalidations and notify them of any upcoming expiries to ensure that you stay compliant and avoid shortages.

Optimize for Efficiency: We’ve discussed how flight ops software can enhance efficiency through seamless communications and connectivity, but this is just the tip of the iceberg. The real power of these software suites is in their ability to analyze data and turn it into actionable insights. By creating a centralized database that can be easily searched, management can dive deep into the details and pinpoint precisely the issues affecting performance and profitability. With a clearer understanding of the issues at hand, leaders can make better-informed decisions to drive positive change. The software can also be

configured to automate and optimize processes within certain departments. Take sales for example, the software automatically pulls data from different departments to calculate variables such as distance, flight times, fuel usage, charges, and more to generate quotes that ensure profitability, and all in a matter of seconds.

Convenience: Repetitive, timeintensive tasks, like data entry and processing are streamlined, reducing the chance for human error and freeing up time for more important tasks. With companion apps for crew schedules and documentation, your flight crew stay up to date on their schedules, hotel bookings, and leave requests, even when on the move. Dispatchers get an overview of the entire operational status, making it simple to manage airport slots, flight status, checklists, and arrival services while schedulers can visualize the entire fleet in real time allowing them to deduce free capacity and optimize planning.

From improving operational efficiency, ensuring compliance, and providing real-time data and analytics, the advantages of flight ops software are clear. By leveraging these tools, companies can streamline their operations, enhance decision-making, and ultimately provide better services to their customers. With the constantly evolving technological landscape, it is essential for aviation companies to embrace these solutions to stay competitive in an industry fast undergoing its own digital transformation.

▸ process optimization through digitalization

▸ flexible and adaptable to your needs

▸ high usability tailored for pilots

▸ seamless integration into your IT infrastructure

▸ efficient & reliable information management

▸ latest security standards through 2FA

more information: www.logipad.aero

Calm Air chooses Comply365 for more efficient digital operation

In early May 2023, Aviation-software leader Comply365 was pleased to welcome its newest Canadian customer, Calm Air, who will rely on Comply365’s mobile platform to manage and deliver personalized and targeted content to their Inflight crew to enhance safety, compliance and efficiency.

Providing both passenger and cargo service, Calm Air is a niche airline operating across the northern part of Central Canada. Its fleet of aircraft is specifically adapted for operations in the Canadian artic.

Inflight crews at Calm Air will be able to review and comply with their most up-to-date operational content more accurately and quickly, even in the most remote locations. The airline also will be able to deliver content and personalized notifications based on roles and locations and drive higher rates of compliance with reporting insights. Electronic forms will also allow crews to capture data from the field to send back to the operation.

Comply365 supports more than 90 global customers, from start-up airlines to the world’s largest carriers, from ultra low-cost to full-service airlines, charter operators, cargo airlines, business aviation, ACMI and wet-lease operators, Unmanned Aircraft System (UAS), flight training and rail operations. “I am pleased to welcome Calm Air into our Comply365 Community, and I’m excited Read

DGAC chooses OpenAirlines to start the decarbonization ‘Tour de France’

On Tuesday, May 2, 2023, OpenAirlines was honored to welcome Damien Cazé, Director General of Civil Aviation. This date marks the beginning of several territorial decarbonization meetings undertaken by the French air transport regulatory authority, the Direction Générale de l’Aviation Civile (DGAC), and the Observatoire de l’Aviation Durable (OAD). The nationwide tour aims to explore the network of French innovation and initiatives to decarbonize air travel. Their visit to OpenAirlines was an opportunity to:

• Highlight the company’s concrete digital solution for airlines’

• Introduce the mission of the newly created sustainable aviation observatory, whose intent is to collect and share data on the

INTUITIVE QUALITY

SAFETY MANAGEMENT

well as to meet and support the players of decarbonization;

• And finally, have an open discussion on the topic: “decarbonized

aviation: an exciting challenge for young graduates, committed to rebuilding a resilient aviation sector.”

Choosing OpenAirlines as their first destination was a great recognition of the company’s impact, innovative approach, and digital expertise.

OpenAirlines is the second most impactful cleantech company across all sectors in France for reducing CO2 emissions. Within ten years, their AI-driven eco-flying solution SkyBreathe® has become the world’s leading fuel efficiency solution. Today, 56 airlines of all shapes and sizes use OpenAirlines’ solution and achieve outstanding results: the SkyBreathe® community saved 325,600t of fuel, preventing 1,026,000t of CO2 from entering the atmosphere in 2022.

IQSMS is a well-proven web-based software suite for integrated and intuitive safety, quality and risk management based on and in compliance with ICAO, EASA, FAA, TC, and IOSA requirements used by over 200 operators worldwide.

Configurable Adaptable to your needs.

Customer support Available in your time zone.

Flair Airlines selects NAVBLUE for digital and optimized flight operations

Flair Airlines, Canada’s leading independent ultra-low-cost carrier (ULCC), announced in mid-May 2023 that it is flying with NAVBLUE Mission+ FLIGHT, the integrated electronic flight folder module for mission management. Flair Airlines operates a fleet comprised of Boeing 737 MAX 8 and 737-800 aircraft.

Mission+ FLIGHT is seamlessly integrated with N-Flight Planning and N-Ops&Crew solutions. These are currently being used by Flair Airlines which facilitated a smooth implementation successfully performed within three months. This allowed the Canadian operator to fully replace its existing electronic flight folder solution while ensuring business continuity. The solution provides briefing packages automatically on the flight crew’s tablets. They can receive an instant notification when the dispatcher pushes flight plan updates.

“The use of Mission+ allows us to improve

efficiencies before and during the flight for our pilots, operations & dispatch teams,” said Capt. Matt Kunz, VP Business Transformation and Operations, Flair Airlines. “Our partners at NAVBLUE helped onboard the system in an efficient and professional manner, which made for quick adoption internally.”

Before departure, the Flair Airlines crew benefit from enhanced flight preparation information such

Payroll Plus, brought to you by Jet Aviation Staffing

as a dedicated wind FMS initialization page. In flight, the crew can perform their flight follow-up, and, after the flight, they can complete general reporting.

NAVBLUE’s Mission+ FLIGHT also includes a ground web-based and cloud-hosted tool provided to the airline’s dispatchers. This solution manages the data workflow between the Operations Control Centre systems and the crew’s application on the flight deck. It also allows the monitoring and archiving of all the exchanged mission data (flight acceptance, post flight reports).

Flair Airlines: Flair Airlines is Canada’s leading low-fare airline and its greenest airline, on a mission to provide affordable air travel that connects them to the people and experiences they love. With an expanding fleet of Boeing 737 aircraft, Flair is growing to serve dozens of cities across Canada, the U.S., and Mexico.

Read the full story on Aircraft IT Website

Are you looking to have a presence in America? The team at Jet Aviation Staffing is here to help. Payroll Plus was carefully crafted for – à la carte service that you can use to outsource your employee payroll functions. Payroll benefits include:

— A dedicated, U.S.-based team of experts, available 24/7 to support you

— All employees receive Jet Aviation health and welfare benefits

— Central billing for all payroll and expense processing

We’re offering a complimentary consultation to review your payroll needs and create a custom package. To discuss our payroll solutions, please contact Neil Engerran at +1 800 441 6016 or neil.engerran@jetaviation.com.

NAVBLUE’s N-Flight Planning and N-Ops & Crew solutions land in New Zealand with Airwork

In mid-May 2023, Airwork announced that it has selected NAVBLUE’s suite of digitized and integrated OCC (Operations Control Center) systems covering Flight Planning, Operations Control, and Crew Management systems to enhance its flight operations productivity through automation and integration.

The aviation provider will benefit from NAVBLUE Flight Planning (N-FP) with its intrinsic capabilities for cargo flight needs, thanks to the event-driven automation, automatic airport selection for alternates (including EDTO) and flight hazard avoidance functionality which supports this management-by-exception solution, and the 24×7 NOTAM service helping to create more compliant flight plans.

N-Ops & Crew (N-OC) is a highly configurable

solution which will help Airwork plan and distribute its network schedules, maintain full operations control with configurable operating rules, as well as manage and optimize crew schedule planning, day-of-ops crew control, crew training, qualifications, and crew mobile access.

Airwork owns and operates a fleet of Boeing 737 freighter aircraft throughout Australia and New Zealand. NAVBLUE provides a seamless integrated Flight Planning and Ops & Crew solution which perfectly serves Airwork’s operations. Read the full story on Aircraft IT Website

30 airlines meet up in Toulouse for the biggest fuel efficiency conference

The fourth edition of OpenDay, the SkyBreathe® User Conference, took place in March 2023 in the beautiful city of Toulouse. More than sixty aviation professionals from thirty airlines gathered in the ‘Pink City’, home of OpenAirlines and the renowned capital of aeronautics, for three days of fuel efficiency.

Pioneering a sustainable future for aviation

This event occurred as airlines strive to reduce their environmental footprint to achieve net-zero emissions by 2050 while remaining competitive in the market. OpenAirlines’ eco-flying solutions hold significant importance in this scenario, as reflected by the widespread implementation of SkyBreathe®, adopted by 56 airlines globally.

The decarbonization of aviation is a major undertaking for which the entire sector must come together, as discussed in SkyBreathe®’s recently

published ebook ‘Decarbonizing Aviation Mission Possible’. That’s why the software developer brought together key players in airline operations during their OpenDay ‘Together We Are Pioneers’ to meet, discuss and imagine new practices to reduce fuel use and lower CO2 emissions from flights.

The biggest fuel efficiency conference to date OpenDay is held every year and a half and brings

together all users of the SkyBreathe® fuel efficiency tool. Previous OpenDays were held in Paris in 2015, Reykjavik in 2017, Dubai in 2018, and the 2020 event was canceled due to Covid. This year, it took place in Toulouse on March 20, 21, and 22, 2023, and was SkyBreathe®’s biggest fuel efficiency event yet. It was held in the company’s offices near Capitole, at the Meeting Lab and Aeroscopia, the Aeronautics Museum that had been booked for the occasion.

OpenDay is an essential meeting for all of SkyBreathe®’s customers who wish to tackle the decarbonization of air transport and discover the latest innovations in the field, obtain more advice and techniques to improve their operations and reduce their CO2 emissions and fuel bill. This year, the 60 participants from 30 airlines of all shapes and sizes (low-cost, flag carriers, cargo…) had the unique opportunity to connect with their peers from over 25 countries.

Why SkyBreathe® community members attend OpenDay

OpenDay is a unique opportunity for members of the SkyBreathe® community to:

• Network with their peers and cross-fertilize experience to improve their efficiency and reduce their airline’s environmental impact.

• Discover current solutions of the SkyBreathe® 360° eco-flying platform and co-create future innovations and developments.

• Learn from the community and gain new perspectives through feedback sessions with Atlas Air, Air France, and easyJet.

• Grow their skills with decarbonization masterclasses, software training, personalized meetings, and workshops led by OpenAirlines’ fuel experts. Read the full story on Aircraft IT Website

Bamboo Airways is taking-off with Logipad as EFB and EFF solution

DextraData was pleased to announce that, as of 5th May

2023, Bamboo Airways has decided to implement Logipad EFB/EFF solution to digitize their flight management and to efficiently manage the briefing process.

Bamboo Airways has chosen Logipad as their Electronic Flight Bag (EFB) and Electronic Flight Folder (EFF) solution, marking the beginning of their digital flight management journey. Effective from May 5th, Bamboo Airways will implement Logipad to digitize their flight management processes and enhance the efficiency of their briefing procedures. This decision demonstrates the airline’s embrace of the digital era. Bamboo Airways, the largest hybrid airline in Vietnam, will benefit from streamlined flight management, resulting in more efficient briefings for all flight officials. Currently operating 30 aircraft across all three fleets (Boeing 787-9 Dreamliner, Airbus A320 Family, and Embraer 190), with plans to expand the fleet to 100 aircraft by 2028, Bamboo Airways operates nearly 200 flights per day, boasting a remarkable 97% on-time performance. With the assistance of DextraData’s Logipad Software, Bamboo Airways will continue to soar across Vietnam and worldwide.

Read the full story on Aircraft IT Website

Flying Safely with iQSMS in the most extreme conditions: Kenn Borek Air

In mid-May 2023, ASQS announced a collaboration with Calgary-based Kenn Borek Air (KBA) to further leverage the airline’s distinctive safety culture with its industryleading quality and safety management software, iQSMS.

The Canadian air carrier provides a wide range of aviation services, including medevac and survey flights, paradrop and float operations, as well as third-party maintenance and overhaul, and is internationally recognized for its missions in remote and challenging environments. KBA uses the iQSMS Quality, Reporting and Risk Management Modules and the corresponding offline applications to further streamline their internal

Smarten up your documents

more and address the specific needs of our partners. In this sense, working with Kenn Borek Air is particularly rewarding for the us, as KBA’s operational profile is truly one-of-akind. It is an honor for us to know that iQSMS will play a crucial role in ensuring the safety of KBA’s crews, customers, and operations, particularly on the challenging missions they undertake. We are thrilled to establish a long-lasting partnership with the exceptional team at Borek Air and look forward to working together towards our shared objective of providing the highest level of safety and quality in the aviation industry.” stated Jonathan Frey, Business Development Americas, ASQS.

www.yonder.info

Dynamic content, not static documents

- Meeting today's information management needs -

Yonder brings operations manuals and aircraft manufacturers' handbooks together in one place. The solution's smart features - including intuitive dashboards, personalized updates and a responsive offline app - make life much easier for aircrews and ground staff alike.

TAP Air Portugal and iQSMS: Keeping Safety First

PT Pelita Air Service goes digital with NAVBLUE

In mid-May 2023, it was announced that domestic Indonesian carrier PT Pelita Air Service, a member of Pertamina, has chosen to partner with NAVBLUE to support its entry into fully digital Operations Control Centre (OCC) and Flight Operations chosen solutions include Mission+, Flysmart+, N-Flight Planning, N-Tracking, Navigation+, Airport Obstacle DataBase (AODB) and Performance Factor Optimizer (PFO).

TAP Air Portugal is the renowned flag carrier airline of Portugal, that has been in operation since 1945, with its headquarters located in the country’s capital, Lisbon. The airline operates flights to a broad network of over 90 destinations in 36 countries across Europe, Africa, and North and South America. It has received several accolades for its exceptional service, including the prestigious World Travel Awards recognition as Europe’s Leading Airline to Africa and South America from 2014 to 2022, positioning itself as one of the essential carriers connecting Europe with Brazil through its hub.

Currently, TAP Air Portugal and TAP Maintenance and Engineering have integrated five out of eight iQSMS modules, including the three core modules. In addition, the airline employs the relevant offline tools and FDM Risk Module, while ASQS connects to their SSO and crew scheduling system (Netline).

Portugal’s flag carrier’s dedication to safety has earned it the title of the safest airline in Europe and one of the world’s safest airlines by Airline Ratings. ASQS supports TAP Air Portugal’s unwavering commitment to safety through its integrated quality and safety management solution, iQSMS.

Mission+, NAVBLUE’s Electronic Flight Assistant, optimizes the pilot’s journey from preparation to closure of a flight: this EFB gathers all the information pilots need in one single application on a globe-centric display and reduces their workload, streamlining the flow of information between ground and onboard systems. Mission+ includes an electronic flight folder for mission management, navigation charts and airport moving map, weather information, and is integrated with Flysmart+ for their aircraft performance calculations, documentation and checklists. At the same time, PT Pelita Air Services benefits from NAVBLUE expertise for the administration and hosting of Flysmart+.

N-Flight Planning (N-FP) benefits the airline with a more compliant Flight Planning solution, helping PT Pelita Air Service optimize on fuel, time and cost, to meet operational needs while ensuring overall safety and compliance. N-Tracking empowers the dispatcher with flight situational awareness, with aircraft position reports and alerting. AODB, NAVBLUE’s Airport Obstacle Database, supports the calculation of take-off and landing performance of Pelita Air Services in case of an engine failure.

PT Pelita Air Service also uses Navigation+ as the navigation database for their FMS (Flight Management System). In addition, Performance Factor Optimizer (PFO), NAVBLUE’s web-based tool helps ease the overall Aircraft Performance monitoring process. This web application automatically computes the corrective fuel factor

Operations Regular of PT Pelita Air Service, said: “By partnering with NAVBLUE for the launch of our Digital OCC project, we are enhancing our Operational Safety and Efficiency by creating accurate, optimized and efficient processes that integrate into our other operational systems, boosting situational awareness, reducing workload, and minimizing human error”.

Briac KERIHUEL, Chief Commercial Officer of NAVBLUE, added: “We are proud to support PT Pelita Air Service in their paperless implementation, aligning with their commitment to sustainable aviation. The aviation industry is increasingly reliant on data analytics to enhance flight operations. As airlines around the world strive towards a truly digital Operations Control Centre (OCC), Mission+ is proving to be the key enabler that they need to get there.”

PT Pelita Air Service: PT Pelita Air Service is an Indonesian airline based in Jakarta which operates fixed wing and rotary wing aircraft. The airline has operated charter flights since January 1970 and regular flights since April 2022. Today, PT Pelita Air Service operates five Airbus A320-200s for regular flights.

Read the full story on Aircraft IT Website

Flight path optimization makes Volotea eco-efficient

Luis Fernandes, Fuel Efficiency Manager, Volotea and David Rytter, CEO, AVTECH share the experience of leveraging a flight crew’s profile optimizing solution for eco-efficient flying

The plan for this case study is to give readers an overview of the flight path optimization tool adopted by Volotea and what it provides for pilots and the airline. But, before going into that, it’s always useful to know something about the subject of a case study, in this case, Volotea.

VOLOTEA

Volotea is an airline that connects mid- to small sized cities across Europe with an all-Airbus fleet of 41 aircraft operating from 19 bases. There are more than 1,600 people employed in the business and Volotea flies around 365 routes carrying 9.5 million passengers a year (figure 1).

Volotea: an airline created to connect mid-small sized cities in Europe

v Volotea was founded in 2011 by Carlos Munoz and Lázaro Ros, is one of the fastest-growing independent airlines in Europe, increasing year-on-year its fleet, routes served, and seats offered

v Since its start, Volotea has carried 40 million passengers across Europe

v Volotea serves more than 100 cities in 16 countries, with novelties in 2022 such as Denmark, which will begin operating in May this year from Italy, and Algeria, which began last December with flights from France

v Volotea became a full Airbus carrier in 2021, by renewing part of its fleet with aircraft from the European manufacturer

v Since 2012, Volotea has carried out more than 50 sustainability actions, thanks to which it has reduced its carbon footprint per passenger and kilometer by more than 41%.

v In 2021, the airline began to voluntarily offset 5 percent of its total CO2 emissions until it reaches 25 percent offset of its carbon footprint in 2025

v This year, the company has introduced sustainable fuels in aircraft and collaborates with manufacturers and industry so that these fuels can be developed and become widespread as soon as possible

v Volotea was elected "Europe's Leading Low-cost Airline" at the World Travel Awards 2021

Figure 1

this year!

v 41 Airbus

v 19 bases: Venice, Nantes, Bordeaux, Palermo, Strasbourg, Asturias, Verona, Toulouse, Marseille, Bilbao, Athens, Cagliari, Naples, Hamburg, Lyon, Olbia, Lille + 1 French base TBD.

The initial fleet used Boeing 717 aircraft but in 2016, started to change to Airbus starting with A319s. Then in 2021, after the COVID pandemic period, the Boeing 717 fleet was replaced with Airbus A320s.

The airline has recently opened its latest base in Lille plus, in March 2022, Volotea passed 40 million passengers carried in the ten years since launch.

Looking at a history of Volotea’s growth (figure 2) we can see that from conception in 2009, the airline made its first flight in 2012.

Figure 2

“Volotea is an airline that connects mid- to small sized cities across Europe with an all-Airbus fleet of 41 aircraft operating from 19 bases.”

AVTECH CLEARPATH

AVTECH designed ClearPath to be an advanced in-flight optimization capability that integrates very smoothly into the user airline’s existing operation (figure 3). The system operates as a ground-based service and utilizes already installed technology and therefore requires no investments.

Real-time flight path optimization

• Uses already existing technology

• Cost optimal flight path (base on CI)

Big data ground-based computations

• High-resolution AC performance data

• Actual flight parameters

• High-resolution weather

Automatic and manual

• Delivered directly to cockpit

• EFB or Printer/Screen

The solution

Airlines can utilize the equipment they already have, and pilots can continue to fly in the same way they currently do, interacting with the FMC (Flight Management Computer) as usual. ClearPath calculates a cost-optimal flight path based on the cost index, aircraft gross weight and route, as downloaded from the FMC in-flight.

As the service is ground based, it is able to perform its flight optimization calculations with unlimited computational resources and full access to the latest accurate high-resolution weather forecasts (figure 4).

The service is fully automatic and starts by collecting data from the flight such as active route, Aircraft gross weight, the selected speed or cost index.

Using this data, a four-dimensional flight trajectory is calculated and used to retrieve the latest high-resolution weather forecast for the specific flight path. ClearPath then calculates the cost optimal flight profile by comparing all different flight level options to fly from point A to point B.

The resulting optimal flight path is uplinked to the cockpit in real time, together with information about estimated savings. This means that it’s entirely hands-off for the pilots to get this information and then it’s up to them to use it to optimize the flight.

For each flight, the service automatically looks at how the ClearPath optimized profile compares with the fuel burn time of flying the original flight plan (OFP) planned flight profile altitude steps. This fuel saving potential is typically around 2.5 percent, however this varies with airline and operation.

How the system works

After take-off, the system monitors the flight and automatically uplinks the information to the pilots. ClearPath requests certain parameters from the Flight Computer, such as the active route, the cost index and the weight of the aircraft. The solution does a 4DT (four-dimensional trajectory) calculation using the high-resolution weather forecast from the Met Office. This is a full 10k resolution weather forecast with hourly temporal resolution, compared to the standard 140km resolution weather forecast that you see in flight planning. The solution works with the full trajectory and does the ClearPath optimization, calculating the most cost optimal flight profile. The system then calculates what altitudes will give this flight, in this atmosphere with this weight, the most cost-optimal flight profile, then creating a short message uplink to the cockpit.

Figure 3

Figure 4

“ClearPath calculates a cost-optimal flight path based on the cost index, aircraft gross weight and route, as downloaded from the FMC in-flight.”

How ClearPath supports pilots

Figure 5 shows a typical ClearPath message, uplinked to the pilot. This message

Here we see a great example of ClearPath in action on a Boeing 787 flight over the Atlantic.

In the illustration we see the operational flight plan profile as a blue line with a typical planned step climb towards the end of the flight as it’s coming in over Europe. In the same picture we can also see a jet stream core over Europe with beneficial winds on lower altitudes.

On the right side of the screen, we are presented with a ClearPath text message that was received by the pilots during the climb phase, around FL150. This message provides the optimal initial altitude and step climb recommendations for the specific flight, calculated by ClearPath based on the actual weight of the aircraft and a cost index of 15. In the illustration, the ClearPath advice is depicted as a green line, visually representing the recommended altitude profile.

Since this flight is operating at a low cost index of 15, where fuel efficiency is prioritized over time, the optimal flight path is to descend into more favorable wind layers. The pilots can observe that, by following this optimal path, they can achieve a fuel saving of 661 kg and experience a time delay of only five minutes, as compared to flying the originally planned profile. This translates to a fuel saving of 1.7 percent of the total cruise fuel consumption, with the trade-off being a slight delay in arrival time on an eight or nine-hour flight.

It is worth noting that on this specific flight, the pilots successfully adhered to the optimal path and, upon landing, a report was received confirming the achieved savings.

Figure 5

By initiating the service automatically (figure 6) after take-off, several benefits are achieved. Firstly, it guarantees that every flight undergoes optimization, Additionally, this automated process ensures that the optimization takes into account the precise aircraft parameters, which are extracted by the service directly from the flight computer. This guarantees that the optimization is tailored to the specific characteristics of the aircraft being flown.

high-resolution EDR turbulence forecast provided by the UK Met Office. Leveraging this advanced weather information, ClearPath aims to revolutionize the way turbulence is managed during flights. With this innovative capability, we anticipate that this new feature will have a significant impact on the industry.

ClearPath distinguishes itself from other services in the market by minimizing the workload on pilots through its hands-off and fully automated nature. With ClearPath, pilots receive automatic optimization, leaving them with the primary tasks of coordinating with air traffic control and following the recommended

The ClearPath report now lists in a separate section any turbulence and temperature exceedances along the planned flight profile, complete with start point, end-point and intensity, and the ClearPath optimization will now clearly state when optimal flight levels are limited by temperature or turbulence. ClearPath always shows the most cost-optimal altitudes and step positions to avoid these hazards.

The accuracy of this weather information now truly makes this new feature a game changer for pilots and airlines. The text-based version of ClearPath (figure 9) really makes it easy to get started and get it into the cockpit and used by the pilots while the pilots continue to interact with the FMC.

ClearPath has recently incorporated a groundbreaking feature (refer to figure 8) that integrates the detection, notification, and avoidance of hazardous turbulence directly into its optimization process. Going forward, ClearPath will proactively inform pilots about the presence of hazardous turbulence along their route and provide suggestions on the most cost-optimal methods to avoid it. Importantly, this entire process is fully automated, further reducing pilots’ workload. The foundation of this feature lies in the utilization of a highly detailed and accurate

No pilot workload compared to other solutions

ClearPath now provides Turbulence/Temperature exceedances along flight path

Figure 8

Figure

ClearPath eliminates the need for additional apps or the introduction of numerous new elements. Pilots can continue their operations as usual but now benefit from enhanced guidance and support.

The ClearPath service can also be integrated into AVTECHs ProFlight EFB app (figure 10) where the pilot will be able to interact a bit more, put constraints on the optimization and more. However, the optimization remains the same advanced optimization in the background.

AVTECH’S CLEARPATH IN VOLOTEA

AVTECH’s ClearPath service implementation timeline with Volotea. Can be seen in figure 11.

AVTECH and Volotea first met in 2019 at an Aircraft Commerce, Aircraft IT conference. However, because of COVID, any progress on the project stopped but was re-activated in February 2021. The trial started July 2021 and was commenced using six A319 aircraft. The application was tested over four months until October 2021, and was afterwards fully implemented to the entire fleet.

Based on pilot feedback the system has been customized slightly. ClearPath now uses Volotea’s actual takeoff weight including last-minute changes, making the optimization much more accurate.

AFTER IMPLEMENTATION

Volotea chose to do a survey amongst their pilots in order to verify the service utilization and how much of the potential savings actually could be achieved. Since Volotea has a lot of shorter routes, it was never going to be possible to realize the full saving potential.

In the survey the pilots were able to offer feedback during around 6,200 flights and pilot responses were obtained in respect of 64 percent of those flights (figure 12).

Applicability during Q1 2022

Good feedback from our pilots (64% of flights answer the survey) with a 49% of total savings achieved.

The answers told the airline that 62 percent were able to fully operate the route according to the recommendations from ClearPath optimization. In 31 percent of the cases, ATC were unable to grant the pilots’ requests, and for the remaining seven percent of the flights there were performance limitations or other unspecified reasons why the pilots did not used the optimized flightpath. In respect of the 62 percent that were able to use the optimized flightpath, only ten percent achieved no savings with ClearPath versus the OFP. With a further 22 percent only being partially approved (perhaps not all steps in the cruise were approved) while 68 percent were able to fully use ClearPath. Out of the 62 percent of flights that used ClearPath, 68 percent of those were able to take full advantage of the service. Another 22 percent were able to take partial savings from the service. It all adds up to an actual saving of 49 percent of the savings potential (figure 13).

RESULTS January to March 2022

Taking into account direct kg and time savings the theoretical total savings achieved during first quarter of 2022 have been around 1%. Hypothesis

v Outlayers (more than 100 kg/FH) savings per flight have been discarded as it is a consequence of “hard” ATC restrictions in flight plan that, in 92% of the flights, have been followed.

v Based on pilot’s feedback 49% of the theoretical savings (fuel and/or time savings) will be finally applied.

in January, increasing in the following months to around 25 seconds per flight on the A319 fleet and around 11-16 seconds per flight for the A320s.

When adding both time and fuel savings, summarizing the total direct fuel savings and seconds per flight shown in the table on the right, you can see the overall value of 18kg per flight obtained from using the AVTECH ClearPath system.

Looking at the savings per route, figure 14 shows what Volotea expects to be the most optimal routes using ClearPath.

RESULTS January to March 2022

Final savings are not directly related with cruise duration but also in OFP optimization and theoretical ATC restrictions.

Figure 13

ClearPath gives direct fuel and time savings.

In Q1 2022 we could see an increased fuel saving as the months progressed. In January 2022, the A319 fleet had an average saving of 4.1 kilos per flight. When the system was implemented for A320 in February, the average flight hours per flight increased. In March, savings were even higher with the longer cruise times of the A320 fleet giving them a saving of 7.5kg per flight and the A319s returning savings of 6.1kg per flight. Volotea was able to realize more value from the system as the year progressed.

When it comes to time saving, we could see 14 seconds time saving per flight

An interesting fact that you can see in the graph above is the flights with quite short cruise phases where verified savings could be achieved. For instance, the flight from Nantes (NTE) to Strasbourg (SXB), a short French domestic flight, achieved an average savings of 22.8kg. While our expectation was to have high savings on flights with longer cruise phases, the analysis revealed valuable savings on the shorter routes as well.

Looking at savings by flight hours per flight between 0.8 and less than one hour, there was an average saving of 22kg per flight. Regarding the longer cruises, between 3.4 and 3.5 hours per flight, there was an average saving of 27kg per flight; the difference is not as big as had been initially expected.

CONCLUSIONS

Taking into account that savings gained will vary according to the airline’s route mix, for Volotea there has been an overall saving of 1 percent of the total fuel burn (figure 15).

Top 30 routes with more savings obtained per flight [kg/flight]*

Total savings per flown hours [kg/flight]

savings per cruise duration [kg/flight]

Figure 14

CONCLUSIONS

1. Savings are not directly related with cruise (flight) duration, however the greatest results have been obtained in longest routes.

v What is your flight planning system, is accurate enough?

v Is the baseline (OFP) the best one? -> Test against FMS results.

2. Real savings computed have been at least 0.81% of total fuel consumption during Q1.

3. Will the savings ratio (%) remain constant during summer season?

v More crowded airspace during summer season

v Will ATC be less open for OFP changes?

LUIS FERNANDES

Luis is an aeronautical engineer who started working at Volotea in 2016 as Safety Data Manager managing and analyzing flight data to maintain safety performance targets and reducing the risk within operations. During the case study in 2022 he was the Fuel Efficiency Manager developing Volotea’s fuel efficiency and sustainability program and applying new data technologies to improve the detection of inefficiencies and drive Volotea to fuel consumption excellence.

DAVID RYTTER

Figure 15

The conclusions that can be extracted from all of the above data from Volotea were that, while savings are not directly related to the cruise length of a flight, the greatest savings have been gained on longer routes. That does give rise to some questions. Is the flight planning system sufficiently accurate, is it optimizing the flight? Also, is the baseline of the OFP enough? Volotea tested ClearPath against the FMS to obtain more accurate results and to check whether the system is working, as well as to isolate individual initiatives. The ClearPath initiative’s savings can then be calculated. From that, it was revealed that 0.81 percent of the total fuel consumption had been saved in Q1 2022. This means the real result that Volotea has obtained with the system (1 percent against the OFP base line) turned out to be 0.81 percent of total fuel consumption, which is regarded as a very good result during that first quarter.

During Q2 and the busy summer season, the skies are more crowded and, as a consequence, ATCs are less flexible about allowing pilots to change flight levels. Despite this, it is likely that AVTECH ClearPath will save Volotea around €3 million of fuel costs per year.

The busier the airline industry becomes, and as fuel prices increase, more airlines will implement fuel saving services. Which in turn will add to the workloads of ATCs as more pilots request re-routes and level changes. Will that reduce the benefit airlines can gain from these systems? AVTECH’s ClearPath service is constantly communicating with the pilots and knows where the airplane is and where it is going. This is a great opportunity to improve information sharing, and for pilots to start planning ahead and to notify ATC well in advance when requesting new altitudes. Despite busy airspaces, AVTECH has already seen that airlines using ClearPath have been able to utilize a big part of the potential savings.

David is a pilot and aerospace engineer who has been working in Aviation and IT since 2010 when he started at AVTECH. Over the years he has engaged in software and product development projects through various roles as product owner, project manager, solution architect and deployment manager. David enjoys working in close cooperation with customers. From 2015 to 2019 he was AVTECHs CTO and since 2020 he manages the company as CEO. David is the holder of a commercial pilot’s license from Scandinavian Aviation Academy and an MSc in Aerospace Engineering from KTH Royal Institute of technology, Stockholm.

VOLOTEA

Volotea is one of the fastest-growing independent airlines in Europe serving more than 100 airports from 19 European capitals with its fleet of 41 Airbus A319 and A320. To date, Volotea has launched over 50 sustainability initiatives that have driven a reduction in carbon footprint per passenger and kilometre, and has been working on developing emission-free alternative technologies, operating Airbus’ internal shuttle service with 34% of sustainable aviation fuel.

AVTECH

AVTECH, specializes in tailored information to the cockpit with easy, automated and inexpensive improvements in FMS optimization. The result is a reduced fuel burn and CO2 footprint, while improving safety and comfort by avoiding turbulence. AVTECHs ClearPath service provides an automated optimization and decision support to each flight based on real-time flight parameters, and the latest high resolution weather modelling. ClearPath now also has detection, notification and avoidance of hazardous weather built right into its optimization. The service informs pilots about hazardous turbulence enroute and suggest how to avoid it in the most cost optimal way.

VENDOR

FLIGHT LOG: SKEDFLEX FLIGHT AND CREW MANAGEMENT SYSTEM (FCMS)

Chris Putney shares how eTT Aviation has expanded the FCMS product to assist airlines with their everyday needs

Chris has been in Aviation for more than 25 years. His career started by working line service, then as a Crew Scheduler, and eventually as a manager. Having finished his airline career running the Operations Control Center, Chris has spent the last 10 plus years in flight operations software in various support, product, and sales roles. He joined eTT Aviation in November of 2021 as the FCMS Product Director.

Aircraft IT: Your name, your job title and the name of the business?

CP: Chris Putney, FCMS Product Director, eTT Aviation.

Aircraft IT: How did eTT Aviation get started?

CP: eTT was started by Tom LaJoie in 2002 when he was a pilot for United Airlines. While flying the line he was unhappy with the way trip trading was done and realized there was a better way. He created eTripTrader which was adopted by United Airlines and their pilots. A newer version, now called Crew Companion, is in use by over 11,000 United pilots today. eTT grew with the development of SkedFlex FCMS, the acquisition of MISA in 2019, and most recently, Eagle Cap in December of 2020.

Aircraft IT: What is the attraction of aircraft-related software?

CP: Working in an airline daily operation is an exciting and stressful job, especially when it comes to the crew side of the business — no two days are ever the same with delays, sick calls, and weather. There are always challenges to be overcome. The attraction is having software that can help you make good decisions and make the end user’s life easier.

Aircraft IT: What is the guiding business principle that drives eTT Aviation?

CP: Our guiding principles are identified in our core values of being accountable to our customers and ourselves, being ambitious to improve the product

and our service, being ethical, and always being ready, willing, and able to help with a positive attitude.

Aircraft IT: What has been eTT Aviation’s greatest technical achievement to date, and why?

CP: We developed the SkedFlex Air Operations Suite to provide a complete solution for an airline to run their operation. The suite includes the Flight and Crew Management system (FCMS), the Flight Planning system, and the Management System for Aviation (MISA). This allows the airline to have a single IT vendor to reduce costs, allow for a consistent user experience, and provide a superior customer service experience.

“There are always challenges to be overcome. The attraction is having software that can help you make good decisions and make the end user’s life easier.”

Aircraft IT: What has been eTT Aviation’s greatest business achievement to date, and why?

CP: We were able to navigate the chaos of the Covid pandemic without laying off a single employee. We took measures at the beginning to ensure we could survive and put structures and systems in place that allowed our employees to work remotely without interruption.

Aircraft IT: What have been eTT Aviation’s disappointments and what have you learned from them?

CP: We did well during the first two years of the pandemic — but are now feeling some of the longer-term effects on the aviation industry. Some airlines who started up prior to the pandemic have had to stop operating, and other airlines are much slower to make decisions regarding new systems. What we have learned from this is to increase our focus on marketing and get the word out about how our products can help solve some of the aviation pain points with an affordable solution.

Aircraft IT: In a sentence, how would you summarize what eTT Aviation does for aviation customers?

CP: We provide airlines with the tools to ensure their aircrew fly safely adhering to all company and federal regulations regarding flight time, duty time, rest,

Aircraft IT: What do you want your customers to say about eTT Aviation?

CP: That our suite of products makes their lives better and adds value to their business, and that they are delighted with our customer support.

Aircraft IT: Chris Putney, thank you for your time.

FOR

“We developed the SkedFlex Air Operations Suite to provide a complete solution for an airline to run their operation.”

“With disruptions and delays becoming more prevalent in the Airline Industry, we are looking at how we can continue to improve the product for response to irregular operations.”

Siam Seaplane understands The Importance of Digitization

Dennis Keller, Chief Business Officer, Siam Seaplane and Emil Ahlgren, Director of Operations, Web Manuals share the value of digital documents for efficient and compliant operations

The plan is for this case study to take readers through Siam Seaplane’s adoption of a digital document solution and the importance of digitization for the airline including, what it means to start up an entirely new operation and what are important considerations for a business starting from scratch.

There were a number of factors that Siam Seaplane looked at initially when thinking about the service that they planned to build. First, people want something different now and Siam Seaplane sits at the intersection between aviation and hospitality. People don’t just want a nicer hotel room; they want experiences, memories, something to take home with them. Everything needs to be accessible at your fingertips and this is where digitization comes in for the customer as well as for the back office. These days, mobile first and digital first is a must; there is no other way of running a service. But there are a few other important things to note in terms of a changing world.

Web Manuals AircraftIT0523.pdf

1 2023-05-04 14:28

Readers will be painfully aware of COVID but, post-COVID, people now want different things, it’s a different world. They want more hygienic transportation, they want safer services and, importantly, they just want to travel; everybody just wants to get out there again to experience something new, something different. This is where Siam Seaplane comes in. Finally, and uniquely, because it is quite difficult to reach some of the waterfront destinations in Thailand, that was a key motivation for Siam Seaplane to provide seaplane services. It sounds quite easy

The All-In-One Document Management System for Aviation Professionals

in theory but, in practice, it has been quite a ride for the new airline with the team working on it for the past three years from right before COVID, a great time to start a new airline; however, today, Siam Seaplane is getting ready to start services.

transportation service as a complementary transportation experience to bring people to their ultimate destination.

In terms of the customer journey (figure 1), Siam Seaplane believes that there is a lot more to it than just the flight. Typically, when thinking of customer journeys, there are some things that have to be considered from check-in to the waiting, the boarding, take-off, the flight and the landing — items in pink on the list.

“They want more hygienic transportation, they want safer services and, importantly, they just want to travel; everybody just wants to get out there again to experience something new, something different”

Rethinking Customer Journeys

Sales

Discovery

Evaluate

Purchase

Experience

Transport to airport

Check in

Waiting lounge

Boarding

Takeoff & flight

Water landing

Disembark

Passage to hotel

Stay

Back-End Operations

Regulatory set-up and compliance

Flight planning

Flight following

Flight management

Pilot training

Landing site monitoring

Communication

Return Loyalty

Waterfront lounge

Boarding

Takeoff & flight

Transport to city

City stay

Membership

Retention

But when the team started to design this airline, they realized that there’s a lot more to the customer journey. It starts way before the stages already mentioned with discovery, when people have their first thoughts about what do they want to do and what that will require; and it goes all the way through until the very end in terms of loyalty, memories and customer retention. Then, there is the back-end operation which is very important because it empowers and enables the customer. Without the back-end operation it’s not possible to do anything. It ranges from regulatory set-up when the airline started to obtaining the AOC (Aircraft Operator’s Certificate), right the way through to the day-to-day operations of flight management, flight following, communications and so on.

With the need to provide great customer journeys, it is necessary to be digitally native. That means that systems and solutions for the airline’s customers should be easy-to-use personalized apps; everything end-to-end needs to be

smooth and to be seamless. Siam Seaplane relies a lot on its partners but the key is that dealing with the airline and the journey needs to be as easy as possible. So, if someone, let’s say, doesn’t go to one of the airline’s hotel partners to book the journey, they might want to go to Siam Seaplane. Then, if the airline didn’t have its own app, if it didn’t have its own interfaces, that would make it difficult for the customer and that is not what is wanted.

Figure 1

The cutting-edge technology and digital solutions are incredibly important for the airline and were the focus on day one of building the company as opposed to just as an afterthought. There is, of course, one great example of this that Siam Seaplane found and that was Web Manuals which played a pivotal role on the operational set-up of the company, AOC preparation and, looking ahead, compliance.

THE DOCUMENT PROJECT

With that, let’s have a look at the project and what it has entailed. As we’ve already said, what better time to start an airline than during a pandemic! But Siam Seaplane did and successfully. In June 2020, in the middle of the pandemic, the decision was made for the airline to adopt Web Manuals and go digital with the documentation right from the start. The teams from Web Manuals and Siam Seaplane worked well together because, unlike some who might have become used to working with paper-based systems, the airline team were mentally prepared to be digital from the start. Web Manuals had long experience working with a wide variety of operators in aviation, from small to big, fixed wing and rotor, but Siam - starting up the first premium seaplane operation in Thailand was a unique and exciting operation of a sort that they have never worked with before.

For the implementation of Web Manuals and the document project, the Siam Seaplane team were very committed and self-taught. Of course, Web manuals was there to provide support and deliver the training but because the airline had been digital from the start, the whole implementation was made much easier. As well as the documentation itself, there was the support for regulations, working closely with CAAT (Civil Aviation Authority of Thailand) and other organizations and authorities to come up with details preparing for the kind of operation that was envisaged and already looking to the future.

One of the reasons why the project and launch were so successful is because Siam Seaplane wanted to be agile and have the documentation available and, again, during the pandemic, people were not travelling but were working remotely from home. That made it all the more important for the new airline to have one place for all of the documents and to be able to continue even from different remote places.

What was important for Siam Seaplane, right from the beginning as well as during the pandemic, was that there was a team that was already dispersed in different places so there wasn’t one office where everybody needed to be present every day. When the company was started, one of the first considerations was to ask, what are the right digital solutions so that, in general, from a work management perspective, everything could be digital and, from a compliance audit perspective, from a control perspective, the airline should have the right tools that would support that. Initially, they were looking at using one of

the non-aviation specific editing softwares to make the manuals and support the AOC. It seemed that that would be sufficient with audit trail function, collaborative function but it was quickly realized that would be far from what was required by the regulator and others.

Web Manuals offered exactly what was needed including the capability to work from anywhere, to work virtually and still have everything in place that was needed. That helped the airline with a lot for things that are less crucial in terms of audit trail. Coming again to the regulatory perspective, as a next step in the collaboration between Siam Seaplane and Web Manuals, that regulatory aspect, required the implementation of all the regulations in the business and for the Web Manuals system to be able to create compliance linking, and automated compliance reports and checklists out of the system. So, as the airline had already been working closely with the regulators, this will be the next step together.

What is unique to Siam Seaplane is that, in terms of the regulatory compliance, the airline is not only looking at CAAT but a number of other regulators so still needs a certain creative approach to how they are bringing together the various stakeholders and information management for handling the audit process for something between twelve to 15 authorities for the water landing sites. The authorities include the Marine Department, a few departments in the Environment Ministry, the local regulators, in some cases the navy and, in some cases, the police. The challenge was how to keep track of that without having an office filled with paperwork.

A DIGITALLY ENABLED CUSTOMER JOURNEY

We also want to give readers a few examples of what that digitally enabled customer journey looks like (figure 2) for guests, for customers. We’ll look at the digital activity around the customer journey and the partner integration

“The teams from Web Manuals and Siam Seaplane worked well together because, unlike some who might have become used to working with paper-based systems, the airline team were mentally prepared to be digital from the start”

Examples of a DigitallyEnabled Customer Journey

Customer journey

What are they doing physically and/or mentally?

Digital activity

What is happening or capable on device at each stage of the customer journey to facilitate a seamless and effortless experience?

Partner integration

What can our partners do, and what advantages do they have working with us on a digital level?

This is starting with the discovery phase when people are searching for what to do (figure 3).

For example, there might be a flight from Bangkok to Jomtien, as in figure 4. It’s a real example that customers could book but still somebody needs to go to the airport to get on the aircraft so why not collaborate with a ground transportation service to make the whole journey seamless? It’s a good example of digital innovation to make it as easy as possible for guests to make the journey.

When it comes to check in, the example in figure 5 is about form factors.

Here it’s important to say that Siam Seaplane is working closely with a lot of luxury resorts where the airline is in their booking systems but not everybody starts looking there. So, if they just Google, say, ‘how to fly on a seaplane in Thailand’ they might come directly to Siam Seaplane. It’s important to make sure that the airline’s App is there, that the App works and is tied in to the partner offerings. In the next phase, we’re talking about transportation not for the actual flight but how to get to the airport.

with a QR code on your phone or check in with an NFC wristband or similar form factors.

Looking at take-off and flight (figure 6), Siam Seaplane aims for and assumes that everybody will enjoy the scenery and Thailand is a beautiful country to fly above, there are so many nice islands and coastal areas, mountains and so on; but maybe not everybody will want to see the scenery.

Takeoff & flight

For instance, children might not care about looking out of the window and so it’s important to be able to provide the right in-flight entertainment such as an iPad

with personalized services available. Here again, taking a bit of an innovative approach might mean having data on what is the marine life and ecology below where the aircraft is flying: this makes it a little more entertaining and interesting to engage with the surroundings.

The important thing with water landing (figure 7) is things such as the integration with partners like the hotel to notify them that, in ten or 15 minutes, the plane will be landing so that they can get ready for the guests to arrive, for the check-in with everything seamlessly connected.

Water landing

Similarly, disembarkation and passage to the hotel (figure 8) should be an entirely seamless experience for the guest handled through the App so that they don’t have to go up to the desk with all of their documentation but that can all be handled through either the Siam Seaplane App or the Hotel App.

“It’s very important to invest in competence and this doesn’t just mean buzzwords or hiring one or two digital managers; there has to be investment in competence and significant commitment to push through with digital solutions and to understand them.”

GETTING STARTED

At the time of writing, landing sites were being finalized and the first aircraft had been delivered. The airline was starting with its sister brand, Siam Scenic to offer ground-to-ground charters and scenic flights. The aircraft is a Cessna Caravan, VIP configured for up to eight people. With that end-to-end mindset, the service needs to be seamless, comfortable; in short, it needs to be an experience.

All that said, pricing is very accessible at around $300 per flight hour per person or, for charter, around $2,000 per flight hour. So not limited to the VIP or private jet experience.

CONCLUSIONS

In everything, guests come first. This has been Siam Seaplane’s approach from the start: what are customers looking for, how can their lives be made easy and what needs to be put in place to achieve that. It means that the airline needs to invest, to ask, to listen which will take time but will be worth it. The airline also needs to be able to integrate partners with immediate provision for the right APIs, the right kind of platforms to ensure that there is compatibility with other systems. Siam Seaplane cannot do this on its own which is why the partnerships with Web Manuals and other partners are so important.

Siam Seaplane has been built from scratch which can often be a real benefit instead of building onto legacy. This has been the airline’s approach with their own App and, to an extent, with their own booking system. It isn’t just about the flight but it is important to go wider and think about the whole lifestyle and the whole experience around what guests want to see.

It’s very important to invest in competence and this doesn’t just mean

buzzwords or hiring one or two digital managers; there has to be investment in competence and significant commitment to push through with digital solutions and to understand them. And finally, don’t over-complicate, which is certainly true for a premium service like Siam Seaplane that needs to be about simplicity for the people out there and needs to be seamless. Intelligent simplicity is what wins; to ensure that Siam Seaplane can deliver a service that people really want.

DENNIS KELLER

Dennis is the Chief Business Officer of Siam Seaplane, a new charter airline bringing premium charter and seaplane services to Thailand. His background is in commercial strategy and investments for corporates and start-ups, as well as consulting and banking. His industry experience is varied from aviation and lifestyle, to technology and e-commerce. In his spare time, Dennis enjoys traveling and flying as a private pilot.

EMIL AHLGREN

Emil is the Director of Operations APAC at Web Manuals. He spent four years with Web Manuals in Sweden at the HQ before relocating to Singapore to open the first office in the region. He has more than five years’ experience in the aviation industry and a background in IT and sales. When not helping organizations digitizing manuals or opening new offices, Emil enjoys all kinds of sports that include adrenaline, and traveling with family and friends.

SIAM SEAPLANE

As a new operation, at first, Siam Seaplane will offer charter flights and scenic flights before going commercial. The airline’s first aircraft, a Cessna Grand Caravan will be followed by two additional aircraft within 2023 with the plan to build a fifteen aircraft fleet. The airline’s primary hubs will be Bangkok and Phuket, to serve destinations both around the Gulf of Thailand and the Andaman Sea. Flights will take up to one and a half hours.

WEB MANUALS

Web Manuals specializes in developing digital document management solutions for the aviation industry. It is revolutionizing aviation manuals and regulatory compliance by making the digitization, authoring and distribution of operational documentation easy and accessible to operators of all sizes. The rapid authoring, reviewing, publishing, distribution and control of an entire manuals’ library is now a seamless operation. This brings significant savings in time and administrative costs, while improving regulatory compliance and flight safety.

Matthew Emery

explains

data and digital underpinning that makes Honeywell Forge Performance+ the enterprise software choice for businesses around the world

Matthew Emery (MRAeS) is based in the UK (United Kingdom) and has over 30 years’ experience in the global aviation industry ranging from airline line maintenance through to delivering offerings in the aviation digital services industry. He has been leading and managing teams using operations, flight, and maintenance data with data science to drive actionable outcomes, whilst delivering digital transformation to the aviation industry. Matthew is customer focused with a passion for ensuring the customers’ needs are met through consultation, collaboration, and innovation.

Aircraft IT: Your name, your job title, and the name of the business?

Matthew Emery: My name is Matthew Emery (MRAeS), and I am a Product Manager for Honeywell Connected Aerospace. Specifically, I support aerospace applications for our enterprise software Honeywell Forge Performance+.

Aircraft IT: How did Honeywell Forge get started?

ME: Honeywell has been offering industry-specific enterprise software solutions for decades. Honeywell Forge is our flagship SaaS (Software as a Service) brand that brings together the best software capabilities and domain expertise from across the

company. We do this by unifying our software under a common model so we can quickly accelerate innovation and get products to market faster. This gives us a platform to co-develop with our customers and create flexible, extensible enterprise solutions for a broader range of industries.

Aircraft IT: What is the guiding business principle that drives Honeywell Forge?

ME: Honeywell Forge creates solutions to help companies become more digitalized, sustainable and cybersecure. Honeywell Forge Performance+ is the ‘digitalization’ powerhouse of the portfolio,

(MRAeS)

the

“Honeywell Forge is our flagship SaaS (Software as a Service) brand that brings together the best software capabilities and domain expertise from across the company. We do this by unifying our software…”

leveraging data analytics, AI (Artificial Intelligence) and machine learning to help companies optimize their assets, facilities, and worker performance. The ethos that guides this software is all about helping companies leverage data and AI to operate smarter, drive efficiency and, and optimize productivity.

Aircraft IT: What has Honeywell Forge’s greatest business achievement been to date, and why?

ME: We have helped customers from multiple industries globally transform their operations — from manufacturing facilities and distribution centers to utility companies to entertainment venues. Rather than a single customer or achievement, our greatest success lies in the number and variety of companies who have entrusted us with their operational success.

Aircraft IT: What have been your disappointments and what have you learned from them?

ME: It is always disappointing to see customers not capturing potential savings that digital solutions can highlight. Data, when correctly used, highlight areas where energy consumption, workforce, assets, and workflow are not optimized. Often manual Lean projects do not see many of the potential areas for optimization that data can.

Aircraft IT: In a sentence, how would you summarize what Honeywell Forge Performance+ does for aircraft operations customers?

ME: Honeywell Forge Performance+ is a comprehensive SaaS offering of Cloud-based productivity applications — Worker Intelligence, Asset Management and Operations Management — which is custom configured for an organization based on their unique functional needs. Honeywell Forge Performance+ aggregates data and performs modelling across multiple business domains to provide actionable insights, alerts, and automated workorder and task management via a user-based access controls model to ensure data protection and optimal user function across IT/OT domains.

Aircraft IT: What do you feel will be the next big thing in MRO Aviation IT?

ME: With the current issues in recruiting trained workers, and the global demographics where many of our highly skilled workforce are or will be eligible to retire in the coming years, we are going to need

to find new ways to retain and maximize those we have, while not burning them out. The digital solution is to look at operations as a whole, through an enterprise approach.

Aircraft IT: What do you want your customers to say about Honeywell Forge Performance+?

ME: I want our customers to say the Honeywell Forge Performance+ has completely transformed and maximized their Manufacturing, Repair, Overhaul, and Logistics operations at multiple levels. By enabling them to see their data (in one central source), and equipping them with industry leading analytics, we want our customers to be able to make meaningful, data-driven decisions powered by our tool — and then see the impact of those decisions through the tool.

Aircraft IT: Matthew Emery, thank you for your time.

“Honeywell Forge Performance+ is the ‘digitalization’ powerhouse of the portfolio, leveraging data analytics, AI (Artificial Intelligence) and machine learning to help companies optimize their assets, facilities, and worker performance.”

“…where many of our highly skilled workforce are or will be eligible to retire in the coming years, we are going to need to find new ways to retain and maximize those we have, while not burning them out.”

Generative AI Comes of Age

Paul Saunders, Solutions Director at Vistair Systems wonders whether we really understand AI and, if not, what do we understand?

It seems to me, that if you have a passing interest in Artificial Intelligence (AI), then you fall into one of four camps.

AI Influencer: 0.0001% of the population

You’ve bet the farm on AI and you’re on course to be an AI millionaire based on your new consultancy gig, your job as a prompt engineer, or thanks to the plug-in you’ve just launched that leverages the ChatGPT API and is going to be acquired by Microsoft.

AI Convert: 5% of the population (apparently)

You’ve incorporated AI into your daily workflow to help you write code, nerdy tech columns, or to create photo realistic trailers for cult classics reimagined by Wes Anderson. You’re also struggling to keep up with the pace of change, but you’re following an account on Twitter that provides a daily digest. This is enough to make you look like an expert to onlookers.

AI Worrier: 10% of the population (probably)

You saw a news item on ChatGPT last month which told you that Generative AI was the future, but you filed it under flying cars and predictive maintenance as being years away from being production ready. That was until last week when your brother-in-law’s neighbor was made redundant from his journalism job. Now you’re worried you’re behind the curve and we’re only a few weeks away from an AI singularity. You now sit on a government select committee interrogating AI Influencers, or you’re a C-level executive quizzing middle management about whether you should replace the entire dev team with GitHub Copilot.

AI Shrugger: circa 85% of the population

The rest of the population fall under the category of AI Shruggers. They are

blissfully unaware of the latest AI developments and are probably much happier and less stressed as a result. The moment when you can tell when any emerging technology comes of age is when the Worrier camp starts to get really active, and their own actions make headlines, albeit small ones. Sam Altman, the CEO of OpenAI recently appeared before US congress and advocated for government regulation of the AI industry.

During the hearing, one Worrier (Senator Kennedy R-LA) hypothesized that:

1. Congress doesn’t understand AI;

2. Regulations imposed by Congress could hurt the AI industry;

3. There’s likely a berserk wing of the AI community that could use AI to kill all of us

I have been saying for many years that “We have entrusted the future with people who don’t understand the present”, so I found myself being surprisingly refreshed by this level of self-awareness. The threat of imminent death did make me spit out my tea though. The pace of change of AI and in particular Generative AI in recent months has been eye-popping. Regulations at a governmental and industry level are out of touch with the new capabilities of tools like ChatGPT and Google Bard, but more specifically the opportunities these platforms afford software developers and vendors via their APIs and growing plug-in ecosystems. I’m encouraged by the recent release of EASA’s AI Roadmap 2.0 and their emerging regulation framework.

I’m seeing lots of small use cases and proof-of-concepts emerging where airlines and software vendors are exploring the possibilities of new AI technologies and building expertise and trust rather than wholesale attempts to

disrupt the industry. In the same way that I don’t sense any appetite to remove pilots from the cockpits of commercial airlines any time soon, I don’t see a demand to remove humans from the workflow that Flight Ops software touches. The true value lies in helping flight ops professionals do more with less, making the workforce bionic, and performing the heavy lifting of labor-intensive tasks. The more innovative and imaginative that AI Influencers become, the more we will see AI Shruggers and AI Worriers join the ranks of the AI Converts.

As ChatGPT said, integration of AI needs to be done with caution and with a lot of testing, as gaining the trust of users and regulators requires transparency, testing, and time… or at least that’s how it is according to IT & Me!

PAUL SAUNDERS

Paul is a product visionary and geek who’s spent over 20 years in aerospace IT working with airlines, MROs, OEMs and software companies around the world. He believes that much business software sucks and is on a mission to redress that. Currently he’s leading a team of Product Managers, Product Specialists and Project Managers as Solutions Director at Vistair Systems. He spent the last three years outside of aerospace working in the Atlassian ecosystem and is currently banging on about bringing some of that SaaS, cloud and serverless tech into the aviation world.

“You saw a news item on ChatGPT last month which told you that Generative AI was the future, but you filed it under flying cars and predictive maintenance as being years away.”

“I have been saying for many years that “We have entrusted the future with people who don’t understand the present”, so I found myself being surprisingly refreshed by this level of self-awareness.”

“The true value lies in helping flight ops professionals do more with less, making the workforce bionic, and performing the heavy lifting of labor-intensive tasks.”

VENDOR FLIGHT LOG: STORKJET

Maksymilian Dudek shares StorkJet’s dedication to continuous growth in scope and capability serving the Aviation sector

From the beginning of his professional career, Maksymilian Dudek has been a Project Manager associated with reducing fuel losses; first for petrol stations and now for jet planes. At StorkJet, he leads the support team and oversees process optimization, his goal is to ensure seamless communication and a high level of customer satisfaction. Maksymilian studied Business Analysis at the University of Economics in Katowice and holds a Master’s in Finance.

Aircraft IT: Your name, your job title and the name of the business?

Maksymilian Dudek: Maksymilian Dudek, Head of Customer Experience in StorkJet.

Aircraft IT: How did StorkJet get started?

MD: What started almost ten years ago as a university project dedicated to parsing QAR data has now grown into a full-scale business. During that time, StorkJet has been constantly growing, reaching over 40 employees in 2022, including Fuel Efficiency Specialists, Aircraft Performance Engineers, and active Pilots. This rapid growth was based on a solid foundation, starting from the most precise and diverse APM (Aircraft Performance Monitoring) software to comprehensive applications for fuel managers and pilots that allow the tracking of savings in over 40 fuel initiatives. Furthermore, we continue to implement innovations through the constant development of a pilot app that supports crews in flight preparations and provides them with

reliable feedback regarding efficient flying. With such a portfolio StorkJet is now fully capable of supporting the Airline in all aspects of fuel efficiency for all aircraft types.

Aircraft IT: What is the guiding business principle that drives StorkJet?

MD: To be a part of our customers’ fuel efficiency journey. We are not only providing software and leaving the Airline with the results, but we want to be involved in every step along the way to perfection when it comes to fuel efficiency and emission reduction. That goal is achieved through the consulting service, constant monitoring and

reviewing of the progress, regular meetings, and long-term relationship with our clients. During my previous years as Account Manager, I was part of that journey with multiple customers, and I can tell you first hand that it is the way to go. We are cooperating with the airlines that were considered very eco-friendly and efficient, but we still managed to help them find and utilize new areas of savings that were not that obvious or were hard to achieve.

Aircraft IT: What has StorkJet’s greatest business achievement been to date, and why?

MD: We are very proud to be considered accurate when it comes to savings calculations. Using

“… we continue to implement innovations through the constant development of a pilot app that supports crews in flight preparations and provides them with reliable feedback regarding efficient flying.”

machine learning, we can utilize tail-specific performance models and precisely compute how much can be saved for every flight and every fuel initiative separately. However, this is not our final word — with the ongoing implementation of Flight Path Optimization for FlyGuide EFB, we want to use that knowledge to not only accurately calculate savings achieved in the past but also predict them for the future. As a result, since the vast majority of savings are in pilots’ hands, we intend to provide them with additional useful information, allowing them to perform the flight even more efficiently and enhance informed decision-making.

Aircraft IT: What have been your disappointments and what have you learned from them?

MD: With rapid growth, there are always new challenges that can escalate quickly if not addressed properly. One such challenge on our path was that we had to stop thinking about ourselves as a small business where everyone knows all the ongoing topics. We had to change our mindset into the scaling company that is working simultaneously on multiple projects. Looking into the past, I can see that some good practices could have been implemented earlier to make our work more efficient. Now we make it our goal to constantly improve our daily work and communication within the company. For example, we shortened our development sprints and ensured that our teams are cross-functional and have a clear vision of the company’s goals. With multiple changes like that, we have significantly increased the pace of our development while also improving the quality and reliability of the results.

above mentioned obstacles and provide our customers with an effective and reliable solution.

Aircraft IT: What do you want your customers to say about StorkJet

MD: We are satisfied with what they have already been saying. That we are a valuable partner in fuel efficiency and that we are able to provide accurate and reliable data regarding all parts of their operations. Such words confirm the quality of our tools and boost our motivation to constantly focus on the further development of new innovative solutions and establishing our position in the aviation sector.

Aircraft IT: Maksymilian, thank you for your time.

Keep yourself on the leading edge with free upcoming live webinar sessions

Attend regular Operations Demo Webinar sessions, hosted by the industry’s leading Vendors. Or take advantage of our large On-Demand Webinar library.

FOR THE NEXT SCHEDULED WEBINAR, CLICK HERE

“StorkJet guides customers towards a more sustainable and cost-effective flight future, using innovative IT solutions and automated algorithms…”

AI-powered Fuel Efficiency and Aircraft Performance at Volotea

Juha Kulmala, Technical Pilot and Juha Aramo, Senior Director of Flight Operations at Volotea share the benefits of using an Innovative Artificial Intelligence (AI) powered Fuel Efficiency Solution

We want to introduce you to a case study about an artificial intelligence (AI) powered fuel efficiency and aircraft performance monitoring solution from StorkJet applied in Volotea. The Company introduced three products starting with the AdvancedAPM (Aircraft Performance Monitoring), FuelPro, and a fuel dashboard that Volotea applies to monitor the fuel initiatives running in the airline as well as reporting them to the management. Finally, Volotea uses FlyGuide, to assist pilots in decision making and flight management process.

IMPLEMENTATION

The implementation project is illustrated in figure 1. It took about three and a half months to receive fully operational solutions from StorkJet, after signing the contract.

INTRODUCING STORKJET’S FUEL EFFICIENCY SOFTWARE PORTFOLIO

The implementation work included Volotea delivering the data that StorkJet needed in order to get it into the right format to be processed. StorkJet then loaded the data into the systems designed for Volotea to integrate all the data sources they are using. Finally, when the data has been processed and the tail specific aircraft performance models were ready, StorkJet applied its AI and then started the configuration of the web application that is used for the system. Volotea implemented AdvancedAPM and FuelPro almost at the same time. After all these analyses, airline and software vendor met to discuss fuel consulting. As a result, StorkJet provided Volotea with its current fuel efficiency status as well as delivering several recommendations about further fuel saving opportunities.

BENEFITS FROM USING NEW PERFORMANCE AND IDLE FACTORS

The performance factor is a measure of the difference between the fuel consumption of a given tail and the associated performance database. Occurrences like aircraft aging, engine replacement, FOD (Foreign Object Damage) or other technical events result in a change in an aircraft’s performance, which consequently affects its fuel consumption. Precise performance factors are crucial for accurate fuel planning and building crews’ confidence in that process. On one hand, they minimize overburns and on the other hand they allow a reduction in extra fuel uplift. By using StorkJet’s APM (Aircraft Performance Monitoring), Volotea gets the tail specific aircraft performance factor without any delay. The day after the FDM (Flight Data Monitoring) QAR (Quick Access Recorder) data is sent, a new performance factor is available on the platform. Such a solution enables precise tracking of aircraft performance in comparison with occurrences or maintenance actions. This includes automatic alerting if relevant thresholds are exceeded.

“It took about three and a half months to receive fully operational solutions from StorkJet, after signing the contract.”

The IDLE Factor is dedicated to the descent segment of flight and is taken into account for the Airbus fleet. Its aim is to adjust the optimum ToD (Top of Descent) point calculated by the FMS, so that the actual descent can be performed at IDLE thrust from ToD to final approach — such a practice ensures the lowest fuel consumption possible. Determining the IDLE Factor for the FMS is not a straightforward process, therefore IDLE factor optimization was crucial in terms of maximizing fuel efficiency in the descent phase. StorkJet was able to provide realistic figures to Volotea to be used in the planning of the descent flight path. Combining it with DPO (Descent Profile Optimization) upgrade, which is a separate Airbus solution, the descent flight path can be optimized to the most efficient level achievable. As with the Performance Factor, the IDLE Factor is regularly updated in the airline’s systems. Although Volotea’s fleet includes aircraft equipped with and not equipped with DPO enhancement, it was confirmed by real-time tests, that IDLE Factor provided by StorkJet works in both cases. Thus, IDLE Factor optimization is another solution from StorkJet, transforming the way Volotea can manage their Airbus fleet, regardless of DPO availability. Performance factors can be integrated with the Flight Planning System via API. StorkJet will update both IDLE and the Performance Factors automatically from their system into the Flight Planning System (Volotea is using FLIGHTKEYS), to be used in flight planning calculations and provide data for the pilots.

THE DIFFERENCE BETWEEN TRADITIONAL AND NEW PROCESSES

What makes StorkJet’s APM stand out from traditional processes is the solution quality and result accuracy. First and foremost, the StorkJet solution uses QAR (Quick Access Recorder), instead of ACARS/ACMS messages. That generates much more data for analysis and does not create extra costs. With QAR data, it’s possible to measure performance from the whole flight (figure 2).

WHERE IS THE DIFFERENCE?

• Performance measured only during cruise phase

• Usually 1 stable segment per flight is used for analysis

Figure 2

• For all flight phases

• Up to 50 stable segments per flight

This is one example of the value that Volotea has gained from the new system. What can be seen in figure 3 is the deterioration in engine performance. The engine got changed on the 1st of May. The chart presents results before and after the changes.

THE BENEFIT

PERFORMANCE FACTOR FOR EACH DAY

Figure 3

Just after that first flight, the performance factor was updated to take into account the new engines. After three days the performance factor was

With such approach Volotea can react immediately to performance changes. Performance Factors are updated immediately after the engine change or any other maintenance action.

–

established on a new steady level. It makes a significant difference to the traditional process where users have to average one or three months of data to get an update of what is the performance of the new engines. In the above case, with the traditional process, 3,5% less trip fuel than required would be planned for the next month, potentially leading to overburns. With StorkJet’s APM, the results are perfect after three days.

The last part for the APM is the IDLE Factor (figure 4).

IDLE FACTOR TO OPTIMIZE DESCENT

v What is the impact of the non-optimal Idle Factor?

• FMS managed descent path will not match the idle descent performance of the aircraft

• Thrust would have to be added

• 7 kg of penalty per 1% of error in Idle Factor

v How it changes?

• Tail-by-tail: ≈1%

• Type-by-type: 1-3%

• Month-by-month: up to 0.5%

v How is it calculated?

• Comparison of FMS and actual descent profile

• Based on QAR data

• Corrected for thrust, speed, acceleration, precise weather, and engine characteristics

Figure 4

How does IDLE factor affect the descent flight path? Actual aircraft descent performance depends on airframe deterioration and the engine’s idle thrust. Both change over time and are sensitive to various modifications. IDLE factor incorporates these changes into a single value used by FMS to compute the descent path accurately for a given tail.

Incorrect IDLE factor results in the FMS flight path being too steep or too shallow. This is undesirable because it requires a pilot to fly with non-economic speed, use thrust or use speed brakes. In every case, this results in extra fuel burn, CO2 emission and cost, but may also negatively affect noise abatement.

“Thus, IDLE Factor optimization is another solution from StorkJet, transforming the way Volotea can manage their Airbus fleet, regardless of DPO availability.”

however depended heavily on the aircraft type. It is quite often the case that the different aircraft types have very different optimum IDLE Factor — even a 3% difference between the types was observed. Also, it has been found that the IDLE Factor for each aircraft tail changes even by up to 0.5% from month to month. The key takeaways are that one cannot assume ‘one optimum IDLE Factor’ for the whole fleet, and that the continuous monitoring of the changes in the IDLE factor is of extreme importance.

FUEL EFFICIENCY CONSULTING

StorkJet ran an analysis based on what Volotea had been doing in the past, looking at 44 different fuel initiatives. As part of this consultancy, it turned out that Volotea had been performing well in most fields. Because of that StorkJet had to dive deeper to propose new saving opportunities. The final report consisted of ten initiatives with which the airline could receive the highest saving potential. The entire fleet, pilots’ behavior and data from more than 38,000 flights were analyzed. Following that, several goals and targets were set taking

into account Vo lotea’s procedures, technical and operational restrictions and feedback from pilots. For example, flights where the single-engine taxi was not allowed were excluded from the analysis. Also, airport-specific conditions, different runways, noise abatement, safety or altitude procedures, were all analyzed. Additionally, feasible crew performance levels were established, to motivate pilots by showing them targets that it is possible to achieve.

The next step was to act on the ‘low hanging fruits’, meaning the fuel initiatives that bring the most savings fastest. Examples of that initiatives are described below. To ensure that implemented changes will be sustained and to react to changes in Volotea’s procedures, conti nuous monitoring is required. StorkJet provides such monitoring and meets with Volotea regularly to discuss the status.

FUEL EFFICIENCY CASES

There are several cases that we can share with you to illustrate performance in practice. Let’s start with the Statistical Taxi Fuel (figure 5.1).

Statistical Taxi Fuel Statistical taxi fuel

v Volotea used manual statistical taxi fuel calculation

v Change to summ er routes increased planned taxi fuel

v Actual taxi fuel did not change

v FuelPro statistical taxi fuel reflected actual taxi fuel burn

v FuelPro provide day-by day forecast of statistical taxi fuel for each runway

v Plan: Integrate FuelPro statistical taxi fuel w ith Flight Plannin g Softw are

Figure 5.1

Statistical Taxi Fuel is a method of calculating taxi fuel based on the analysis of historical fuel burn during taxi-out for the specific runway, aircraft type, season,

“StorkJet ran an analysis based on what Volotea had been doing in the past, looking at 44 different fuel initiatives.”

“The final report consisted of ten initiatives with which the airline could receive the highest saving potential.”

day of the week, and time of the day. This way the taxi fuel is computed in the safest and most fuel-efficient way possible. FuelPro provides day-to-day forecasts of taxi fuel for each airport and runway (bottom right of figure 5.1). Thanks to planned integration with Volotea’s FLIGHTKEYS flight planning system, instead of updating the taxi fuel manually every six months, Volotea will have it done automatically, online by StorkJet, which means that any changes for certain times of the year or weather conditions, will be applied into Volotea’s flight planning system directly, without delay.

Acceleration Altitude

Another case identified during the consultancy analysis showed discrepancies in the acceleration altitude: here is an example from the airport in Lyon (figure 5.2).

FUEL EFFICIENCY CASE – ACCELERATION ALTITUDE

v Volotea informs pilots about recommended acceleration altitude on OFP

v Policy is set for each runway of each airport according to NADP

v FuelPro allowed to:

• Spot airports where airline policy is more conservative than airport

• Improve acceleration altitude policy

• E.g. lower recommendation for LYS Airline Policy was too high

Delay management

Another case is delay management. As a tool to mitigate the delays, Volotea was using high Cost Index. What StorkJet has analyzed, was the impact of this policy on the fuel consumption and the flight time (figure 5.3).

FuelPro analysis

Cross-checked with airport policy

The recommended acceleration altitude takes into account local restrictions (including NADP procedures) and aircraft performance limitations. From a fuel efficiency perspective, lower acceleration altitude contributes to reduced fuel consumption — in that case, the flaps are retracted earlier, leading to the reduction of drag, which is the main factor generating increased fuel flow. The interesting thing that was revealed with StorkJet’s FuelPro, was that, for some of the airports, pilots were using much lower acceleration altitude than provided in the Volotea guidelines. The question was: why? Taking Lyon as one of the airports it was detected that there was apparently a simple mistake in Volotea’s data, as the documents were published for the pilots with incorrect NADP (Noise Abatement Procedure). Despite that, some of the pilots were already following actual NADP, which allowed them to accelerate at a lower altitude. When the changes recommended by StorkJet were made, pilots’ compliance to the lower

FUEL EFFICIENCY CASE DELAY vs COST of HIGH-COST INDEX OPERATION

v FuelPro allowed assessing fuel–time tradeoff for delayed operations

v On average using a high cost index to reduce delay causes:

• 250 kg/flight of additional fuel burn

• 6-7 minutes shorter flight time

v Analysis of the number of flights within:

• EC-261 threshold

• Airport curfews

• Pilots’ flight time limits

Allows for better delay management

The main goal was to simulate how fuel consumption and flight time would change with a different Cost Index. The increase in fuel consumption on ‘high Cost Index’ flights, compared with the one on ‘standard Cost Index’ flights was analyzed, in the function of flight distance. The same process was applied to the

Figure 5.2

The fuel-time tradeoff of high-cost index flights compared with the standard cost index as a function of distance

Increase of fuel burned

Figure 5.3

flight time analysis. It was discovered that, for each ‘high Cost Index’ flight, Volotea could save on average 250kg of fuel by extending the flight time by around six to seven minutes. For shorter flights, as the chart shows, the penalty is even higher, as less time is saved and additional fuel is burned anyhow. Analyses were also made of how many flights using the ‘high Cost Index’ went below the threshold of EC261, airport curfews or the pilots’ flight time limits. The results revealed that there were very few flights that matched those conditions, and for most of them, the delay costs would be incurred anyhow (even if the flight was flown seven minutes faster), while there was a saving of 250kg of fuel per flight. As a result of StorkJet’s analysis, Volotea has amended its delay management procedures accordingly to realize those savings.

Tankering

Another case is tankering, whose rate has changed significantly since the implementation of FuelPro (figure 5.4).

TANKERING FUEL PLANNING

v Since the implementation of FuelPro, the rate of tankering has increased from 55 % to 80%.

v Tankering generated 5 000 000 USD in savings in year 2022.

v If current level of tankering is maintained, estimated savings for year 2023 are 7 700 000 USD.

Volotea’s fleet. However, tankering savings made it possible to reduce fuel costs by 3%. As a result, with more frequent tankering, we see a much higher contribution of fuel cost reductions rather than the increase of CO2 footprint or extra costs resulting from CORSIA/ETS emission charges. Moreover, since its foundation, Volotea has carried out various sustainability projects, thanks to which the carbon footprint per passenger-kilometer was reduced by more than 40% and is now offsetting its current total carbon emissions by 5%, aiming to reach a 25% reduction in CO2 footprint by 2025. Considering such a high environmental awareness among Volotea’s community, the airline would be able to allocate part of the savings from tankering for purposes related to environmental protection currently in progress: for instance, further support in the process of development and distribution of SAF (Sustainable Aviation Fuel). With the help of FuelPro, tankering can be optimized to the most efficient level achievable.

PILOTS’ APP AS A HELP IN FLIGHT MANAGEMENT

Another milestone which Volotea has made in cooperation with StorkJet, was the implementation of FlyGuide — an EFB App available on every Volotea pilot’s iPad (figure 6.1).

FLYGUIDE – PILOTS’ APP ON EFB

FlyGuide enables pilots to operate safely and efficiently, while empowering them to make more informed decisions.

ü Fuel Briefing to help pilots prepare for the flight

ü Fuel Scores after the flight to educate about past performance

0,95%

CO2 FOOTPRINT 3% TOTAL FUEL COSTS

INVESTMENTS IN ENVIRONMENTAL PROTECTION

Fuel tankering is performed in order to avoid the uplift of expensive fuel at the destination. Volotea had been applying tankering to flights before the launch of FuelPro, but after the implementation of this tool and proper analysis related to the profitability of tankering on specific sectors, its rate has increased significantly. In Volotea, tankering made it possible to generate savings of 5,000,000 USD in 2022. If the trend is maintained, the estimated savings for the year 2023 are 7,700,000 USD. It is worth mentioning that the increase of tankering rate to the current level, due to higher fuel consumption in flight, has led to a growth of 0.95 percent in the total yearly CO2 footprint generated by

ü Engaging manuals and tips how to improve

Figure 6.1

FlyGuide, at first provides the pilots with intuitive and reliable insights to help prepare for the flight, improve flight management and fuel efficiency. It shows historical fuel burn compared to the flight plan, gives guidance on single engine taxi in and out, as well as assists the pilots to select the best departure and landing configuration for the aircraft, taking into account where the runway is, plus how that affects taxi time and taxi fuel. Next, after the flight, pilots can see their data and check how well have they managed to contribute to savings in the initiatives chosen for them by Volotea. All of this is combined with Volotea’s

Figure 5.4

manuals and FlyGuide’s Knowledge Base showing pilots some tips on how to improve their own performance.

FlyGuide use cases based on Fuel Briefing function

There are several cases, where Fuel Briefing function in FlyGuide might be useful and may help pilots in the decision-making process, as well as in-flight management. The first example is presented in figure 6.2.

FLYGUIDE FUEL BRIEFING USE CASE – FUEL DECISIONS

v Useful to understand conditions at new or unfamiliar airports to prepare for an upcoming flight.

v Review historical data regarding fuel consumption on specific flight to support pre-flight discretionary fuel decisions and departure briefings.

Volotea operates to about 400 different airports and has a lot of seasonal pilots, which makes it common for a pilot to fly into an airport where they have not been before. They might not know whether to expect a delay or unusual conditions, and the Fuel Briefing will prove useful in such cases. Based on the given example and presented histogram illustrating the historical distribution of fuel overburn, even if flying to an unknown destination, the pilot can see that, on this route, the usual fuel consumption is less than planned — in this specific case on most of the flights the aircraft burned 500 or 600 kg of fuel less than planned. Consequently, the pilot will decide not to carry any discretionary fuel ‘just in case’. All in all, this specific use case shows that the Fuel Briefing function might enhance the decision-making process to maintain a good balance between safety and efficiency.

The second example, especially helpful in terms of flight management in the descent phase, is shown in figure 6.3, which presents planned and actual, historical flight paths on western arrival to Rome Fiumicino (FCO).

FLYGUIDE FUEL BRIEFING USE CASE – SHORTCUT PROBABILITY

v Useful to understand conditions on arrival and approach phase at new or unfamiliar airports to prepare for an upcoming flight.

v Review historical data regarding descent flight paths on arrival to specific airport to enhance flight and aircraft energy management along with approach briefings.

Flight and energy management in the descent phase, in order to achieve the most efficient vertical flight path and perform continuous descent, may be very challenging. It depends on many factors, including the air traffic situation in the airspace around the airport, as well as the unpredictability of the flight path. Very often, pilots cannot be sure, if or at which point of arrival they might get a shortcut. The total distance of the arrival path included in the flight plan may vary significantly in comparison with the actual descent flight path, resulting from the shortcut given by the Air Traffic Control. In the given example, on arrival to FCO, the difference in distance between the flight path included in the

Figure 6.2

Figure 6.3

“It was discovered that, for each ‘high Cost Index’ flight, Volotea could save on average 250kg of fuel by extending the flight time by around six to seven minutes.”

flight plan and the historical actual path reaches 30 nautical miles. This means that, in the case of programming the FMS for the descent flight path included in the flight plan, after getting that specific shortcut, the aircraft may end up as high as 10,000 ft on approach. This would lead to delaying vectors and consequently burning more fuel. Fuel Briefing in FlyGuide helps the pilots to enhance flight and aircraft energy management, as well as improve overall predictability of the situation on arrival to specific airports — also the ones with which the pilot is unfamiliar.

Performance check after the flight

StorkJet’s FlyGuide not only assists pilots in flight preparations but also provides them with detailed and reliable feedback in terms of their own performance during various phases of specific flights.

FLYGUIDE - FEEDBACK AFTER FLIGHT

v Provides with detailed feedback and shows individual performance of every pilot in various phases of flight and initiatives.

v Gives tips to improve compliance

v Enhances pilots’ informed operational decision making

Figure 6.4

The example is shown in figure 6.4. The section illustrates the performance of a specific pilot on a particular flight in terms of ECON Speed on Cruise. As visible on the first chart, the pilot can see a detailed analysis of actual speed, he or she maintained during cruise phase and how much it deviated from the optimal value, calculated by the FMS. All the deviations are reflected on the second chart as saving potential in specific sections. Additionally, an exact value of generated loss due to deviations from optimal parameters is shown for each initiative. In the given example, due to maintaining non-optimal cruise speed in the first half of the flight, the pilot generated a loss of 35 kg of fuel. In summary, FlyGuide’s post-flight feature empowers the pilots with a comprehensive understanding of each flight phase in terms of fuel efficiency. It not only pinpoints the exact moments and reasons behind any fuel consumption deviations but also showcases the potential for further improvement. The magnitude of fuel penalties transforms into opportunities for optimization, paving the way for more efficient and sustainable flights. Moreover, the post-flight feature enhances pilots’ informed decision-making for future flights.

JUHA ARAMO

Juha joined Volotea as a captain in 2012 when the company started to fly. He has been Volotea’s Director of Flight Operations for the last seven years. Juha started his aviation career in 1980 in the Finnish airforce flying different types of jets, passing in 1997 to the civil side of aviation. Since then, his primary type has been Airbus 320, first with Spanair and lately with Volotea.

JUHA KULMALA

While at Volotea, Juha was involved in projects such as EFB, Flight Planning System, Fuel and cost efficiency and more. Juha started his airline career in Blue1 as a first officer on Avro RJ and had a key role in EFB implementation, fuel efficiency, introduction of new aircraft fleets, producing Operations Manuals and MEL.

VOLOTEA

Volotea is one of the fastest-growing independent airlines in Europe, with bases in 19 medium-sized European capitals and operations that reach more than 100 airports with its fleet of 41 Airbus A319 and A320. The airline is dedicated to sustainable aviation and has committed to reducing 50% of its 2012 CO2 emissions per passenger kilometer by 2030. To date, Volotea has launched over 50 sustainability initiatives that have driven a 40% reduction in carbon footprint per passenger kilometer. Since 2022, the company has been working on developing emission-free alternative technologies, operating Airbus’ internal shuttle service with 34% of sustainable aviation fuel, and collaborating with manufacturers and the industry so that these fuels can be developed and become widespread as soon as possible.

STORKJET

StorkJet helps airlines save fuel and reduce CO2 emissions by utilizing data coming from the aircraft. With a strong research background, based on reinvesting 60% of the turnover in R&D and four EU research grants, the company developed the most precise aircraft performance models on the market. With this technology, StorkJet has optimized over 5 million flights. As a result, their clients save 61 million dollars and reduce CO2 emissions by 168 thousand tons each year. StorkJet’s software portfolio consists of:

• AdvancedAPM, Aircraft Performance Monitoring for accurate fuel planning,

• FuelPro, which helps gain savings across 44 fuel initiatives from all flight phases

• FlyGuide, an EFB application, which helps pilots plan the flight in an optimum way, select optimum speeds and altitudes and gives intuitive post-flight feedback.

A Digital Transformation for Frontier Airlines’ Document Management Solution

Joshua Lee, Technical Standards Pilot at Frontier Airlines shares the experience and benefits of implementing a new Document Management System, and how the transition was achieved in a seamless and speedy manner, during the pandemic period.

There are two things that I want to cover in this case study. Not only the challenge of implementing a new system in the middle of a pandemic when, fortunately, technology was able to bridge the gap and close the distances between people. There was also the challenge of moving to a new document management system but with only four days to manage the transition and to get it trained. It certainly concentrated the mind.

That said, it’s good to have a complete, end-to-end digital document management system that addresses all of the key functions, which is one of the things we’re going to focus on with Vistair in this case study. One thing I have learned in many years of involvement with implementations in this sector is that everything has to be written with simplicity in mind. That’s sometimes a challenge for people involved with technology who often don’t know about people who are more technophobic and who, having used paper for so long, might not easily accept doing things on a digital system. The sector employs people from a range of different generations. Some older people didn’t come up always having had technology in their hands and even people in Gen X weren’t born with technology but did experience it at a young age.

So, when it was decided that Frontier’s new document management system should be implemented in four days across a whole airline that has been used to one way of doing things for years, the change was difficult for some people.

FRONTIER’S STRATEGIC FOCUS

We wanted speedy and seamless implementation, simplicity of use and widespread adoption across Flight Operations. When you get handed something and told, ‘make everybody use this’, the first thought has to be that implementation and adoption are going to be key if you’re to successfully change a large strategic system. In this case, Frontier Airlines went away from a system with which everybody had been comfortable for years, and moved to a system that not only looked completely different but also operated differently. Some, the more technophile people, got on with the new system really well so that when we started using it and building the training, they found it easy to use, a very simple process. However, even at that early stage, we had to think about how to

Industry Experts, Proven Solutions

Document Management

The world’s most trusted solution built to optimise your technical authoring, document distribution and compliance processes.

Safety, Risk and Compliance

A single platform that streamlines SMS processes and enables a proactive safety culture.

Data Analytics and Intelligence

A simplified path from data to insight that increases safety and drives decisive competitive advantage.

www.vistair.com

SafetyNet DocuNet Vistair Intelligence

“…everything has to be written with simplicity in mind. That’s sometimes a challenge for people involved with technology who often don’t know about people who are more technophobic.”

introduce it to the pilots who might be a little less tech savvy, and help them to understand how to use the new program. Now that we’re using this new system for all of Frontier’s documentation management, not only for headquarters communications but also for usable tactical information on the flightdecks, we needed to make sure that everybody was comfortable with how to use it.

Simplicity to Drive User Uptake

In that context, one of the great things about Vistair is that it’s very simple to use even though iPads can be complex. One of the reasons, I think, that we all use the iPad now is that it can be used as a user with very simple needs but then, another person using the same device can use all of the capabilities it has but which a regular user doesn’t care about. In the case of a pilot, they just want to get their information and to fly. There’s a wide spectrum of users in Frontier which is really important and Vistair’s App gave us the capability to work with users across that spectrum.

We needed to make training user-focused

Starting very easy, by going back to a process, digital paper, that was simple, we worked from there. We had to think about how to build binders of information, which is a terminology we used because many people would not have understood the term ‘Cloud’. Once they were comfortable with the new system, we simply dropped the term ‘binder’. Keep It Simple Stupid (KISS) mentality always works because complexity is the enemy of efficiency. The less complex something can be at a user level, the better, especially when, during COVID, we were only flying to about forty percent of capacity. There were a lot of people who were new to the company and those newer people are, generally speaking, the more tech savvy users, while a lot of the senior people in the business were the ones who would be flying so we had to figure out how to get them to use this and be effective with a brand-new system. That was how Frontier Airlines developed our training: it should be simple to use and it should be efficient to pull in data.

© Airbus. Photo: Pascal Pigeyre — Master Films

TACTICAL FLEXIBILITY

Change management, for us, is a key factor and one of the complexities that make things inefficient. We have to think that there is something that needs to be changed; how can that be done from a tech standard, or from a Flight Ops standard and at what level in the business should that be done? What was great about how Vistair presented this program to us was that the back end is really simple and seamless. So, we can start at a base level and send out a new change for FOM’s (Flight Operations Manuals). During COVID, we changed a lot of things very rapidly with many temporary revisions because the entire structure of how we were flying was changed. We could do that with the click of a button to update changes and it would do so automatically; not only that, we could see a lot of our linking and bookmarking which would carry along with that when people did it correctly. Then we could make sure that all of our development was tailored the way that Frontier Airlines needs it.

INNOVATE AND DRIVE EFFICIENCIES

One of the good things that we do as an ULCC (Ultra Low-Cost Carrier) is that we’re always looking for ways to innovate, to make things cheaper. We’re always looking for fuel savings, Frontier is the greenest airline in the United States, and that’s all of a piece with finding ways to reduce weight, to reduce fuel cost and burn, and to be more efficient in the things we do, not just from a technology standpoint but also being efficient as workers. For everything that we want to do, there’s an opportunity cost, and we want to make sure that, if pilots can be very efficient, those efficiencies flow down the line and we don’t have to worry about things like delays, especially when there are changes.

FRONTIER VALUES PARTNERSHIP CENTRIC APPROACH WITH VISTAIR

DocuNet is ultra flexible and fits very well into Frontier Airlines’ current ecosystem. We established at an early stage, as we developed these new technology platforms, that we wanted our partners to be able to work with other partners; we wanted to request changes and have done so in the last year when Vistair has been very responsive DocuNet is an open product which is great because it can integrate with other applications within our Flight Ops technology ecosystem. For Frontier it’s important that not only is the product open but also that the team is open and we feel part of a team not just a business buying a product.

We want to be sure that not only is a technology partner working for us but that it continues to work on the basis that we could suggest a change or addition and that it’s super responsive with that exchange of ideas. At Frontier, the integration with AvioBook was a major consideration, to be able to do deep linking back and forth. With Vistair, it doesn’t stop with being able to integrate

back into AvioBook, we also use it for training.

The idea is to take all of this into the next generation and how we develop these applications so that we’re using the full capabilities of what our iPad devices can do. One of the great things about working with Vistair is that, as well as how we’ve developed the back-end systems to roll-over into our current systems, what we’re doing on the next steps is taking this from simply a PDF reader to something that acts like an application. It’s not just uploading a PDF and that’s it but we’re making this into an application that has widget capability, deep linking out to websites, and BI (Business Intelligence) tracking; all of that can be done through the system which has not only made it easier for us but it’s also made it easy for our regulators.

With Vistair, the tech stack can be scaled which is really great. We talk a lot about DocuNet but there are other things they have available that we’re also looking at, they have structured data, XML tagging. Taking, as an example, the three FOM volumes that Frontier has, they all do different things but we wondered why there have to be three documents. Why not just one single document that can be edited at one time and that goes from FOM 1 (our policy manual) to FOM 2 (the systematic process of how we do what we do) to FOM 3 (the systems manual)? With some of the structured data in the work that we’re doing with Vistair, we’re able to move from button to button without having to leave the one ecosystem in order to get all that information at our fingertips. The term ‘knowledge management’ is understanding how to take all of that knowledge and package it in a way that’s consumable by all users. Tom Davenport described that in 1994 as, “The process of capturing, distributing and effectively using knowledge.” At Frontier, we’re not trying to build knowledgeable pilots, we’re trying to build wise pilots. We want them to be able to take the knowledge and apply it with their experience and come up with a solution. That’s the huge difference between a good pilot and a great pilot in our case. It’s the same thing for a good leader and a great leader: knowledge versus wisdom. We want to take all of the knowledge that we have available at our fingertips; and we want to make it quick, accessible and efficient so that we can use it and add it to our experience.

“Keep It Simple Stupid (KISS) mentality always works because complexity is the enemy of efficiency. The less complex something can be at a user level, the better…”

Flexibility is key for Frontier; we currently have growth plans to have 380 to 400 aircraft by the end of the decade and we’re expecting some big things next year. We just opened another base to take the airline to nine bases in the USA plus we are hiring pilots. All those pilots are getting this new infrastructure from day one which is great. The flexibility to be able to add structured data authoring and engineering, to be able to tie this in with other divisions within Frontier is very valuable. We have leadership at Frontier but contract out some of the work so we have to consider how we unify that across the entire business. We use Vistair and, while I get a lot of admin materials sent to me, the pilots just get the Flight Ops function, Flight Attendants just get the Flight Attendants’ function and it can all be managed on a distribution system that is really easy to use in the back-end.

WE DO NOT WANT DIGITAL PAPER

The ‘Forms’ function in Vistair is, for us, a game changer. One ULCC characteristic that makes it more difficult is that we’re always trying to find ways to be lean and that often turns out to be to our own detriment. We have two thousand pilots; Casey Meeks and I run all of them with many different hats. We had people doing flight training scheduling, all of the check airmen scheduling, all of the scheduling for any new pilots to go onto the line to get their line operating experience and also, they were the people taking medical certificates, updating passports… all of these extra steps. So, one of the things that we thought early on, after the initial implementation, was how to take that and use the technology to our advantage; more than just a PDF reader, to make their jobs easier. Our reasoning was to database that stuff, take all of those forms (about 473 different paper forms) and bring them up to date using the capabilities of the new system. We spent about a month and a half doing an initial push on the digitization of all of our forms.

Nestable Forms for a Superior User Experience

What’s really useful about Vistair’s DocuNet platform and the way that Frontier uses the Forms function is that they’re fully nestable. We can use any type of deep linking so that, if a form needs to reference something else, we can use that without having to remove ourselves from the form, and can use HTML links, tags.

“For Frontier it’s important that not only is the product open but also that the team is open and we feel part of a team not just a business buying a product. ”

© Airbus. Photo: Alexandre Doumenjou — Masterfilms

This has been really beneficial for us plus we can do conditional formatting. For instance, we had four different forms for the annual check-ride based on how the pilot did during their check-ride; hopefully, only one would be needed but sometimes the pilots would need retraining or there would be something else to do. With conditional formatting inside of the forms, not only can we have one space for all of that data which made our end of check-rides more efficient, but we can also keep all of that data stored in the same place so could always quickly reference back to all of that conditional formatting.

Then there is also quick access to results with notifications. With all of our forms we can set up custom notifications so that, with any form, if somebody wants to complain about the EFB program, say, that form comes directly to me to consider or note and I can quickly reference the form, but not just that form. It’s possible to use two different versions from the EFB and submit that directly to our ticketing system as well. All of that can be achieved inside the App with connectivity.

A RESPONSIVE, HIGHLY VALUED PARTNERSHIP ENSURES SUCCESS

At Frontier Airlines, we value the relationships and partnerships that we have and we tend to be direct because we want a value return on what we’re getting. In that spirit, the ongoing relationship between us and Vistair has been excellent with, not least, the ability for us to request changes and their willingness and ability to respond. They’re quick to come out and visit us or to set up on-line meetings — most of the initial phases took place during the pandemic — even taking account of the time differences. They are responsive to all parts of our business: Flight Ops, Tech Ops, Headquarters. We also appreciate being kept up-to-date with Vistair’s regular roadmap telling us what is coming out and when, including any changes that we might have requested. They even go further. We use GFDM to monitor and access all of our iPads in the back-end and, if you’ve used any Apple devices or GFMDM, the Apple Business Manager doesn’t tell you what version of a solution you’re on which means you don’t know until it’s with the pilots. Vistair has worked with us to devise a test version

that we can try before distributing anything new to pilots so that we’re never surprised by an update that comes out. They have data experts there that not only support Airbus data for us but they also understand and they’re teaching our leadership, who really need to be the sales point, on how the structured data works, XML tagging and what they’re going to have to do to change a little bit of the things that they do to move to the next generation.

All in all, we can honestly say that Vistair has not only supplied Frontier with the most comprehensive, end-to-end digital document management system, excellent as that is. They have also unlocked all sorts of possibilities and efficiencies that will serve us well now and as our fleet and business expand in the years ahead. We feel that we have more than just a software supplier; in Vistair we have a valuable and highly engaged partner.

JOSHUA LEE

Josh has been at Frontier for over three years, as the Technical Standards Pilot. He was a pilot in the United States Army and, over 21 years, developed and led the Army’s EFB program and. He founded Eagle Training Solutions and specializes in how users interact with technologies and consults with developers in the aerospace industry to refine the process of removing complexities in the consumption of information on digital platforms.

FRONTIER AIRLINES

Frontier Airlines operates 120 A320 family aircraft and has the largest A320neo family fleet in the U.S. The use of these aircraft, Frontier’s seating configuration, weight-saving tactics and baggage process have all contributed to Frontier’s continued ability to be the most fuel-efficient of all major U.S. carriers when measured by available seat miles (ASMs) per fuel gallon consumed. With more than 230 new Airbus planes on order, Frontier will continue to grow.

VISTAIR

Vistair delivers document and safety management solutions for aviation operations, supporting more than 40 customers worldwide to improve operational efficiency, safety, and compliance. DocuNet is a leading end-to end document management solution, providing a coherent, single point of control for editing, publishing, distributing, and viewing all operational documentation. It provides the flexibility to access documents via the web and mobile devices and can also manage documents in all formats.

“We can use any type of deep linking so that, if a form needs to reference something else, we can use that without having to remove ourselves from the form, and can use HTML links, tags.”

Dao shares the passion for efficiency that has made AvioBook the success that it is today

Xuânnhiên Dao joined AvioBook in 2019. Building on a varied background in marketing and product development, she has grown over the last four years from a product owner to the role of a Chief Product Officer. Xuânnhiên is currently working on ensuring that the suite of AvioBook solutions continues to grow on a solid foundation, meeting the future needs of AvioBook’s customer community and the industry as a whole.

Aircraft IT: Your name, your job title and the name of the business?

Xuânnhiên Dao: Hi, I’m Xuânnhiên Dao. I am one of the Chief Product Officers here at AvioBook.

Aircraft IT: How did AvioBook get started?

XD: AvioBook has been around for a while now. It was founded in 2009 by Kris Van Den Bergh, an entrepreneur and airline pilot. He wanted to build on the digitalization that was well underway in our home lives with the introduction of tablets and smartphones, and apply that to the aviation industry. His goal was to get rid of the paper processes, and to improve the way pilots work in the cockpit and on the ground.

Aircraft IT: What is the guiding business principle that drives AvioBook?

XD: At AvioBook our aim is to support the airline as a whole by focusing on the operational needs of each individual stakeholder. When it comes to our main solution, AvioBook Flight, this translates into a

focus on the pilot’s user experience. We are convinced that the more efficiently a pilot is able to operate, by automating their workflows and providing situational awareness data when and where they need it, the better it is for the airline. When flight crews are able to communicate in a smooth and seamless way based on the latest data, pilots can alter their routes on the spot, airlines are able to train their pilots in a consistent and efficient manner, seeing improvements in turnaround times and making cost savings.

Aircraft IT: What has AvioBook’s greatest business achievement been to date, and why?

XD: I think that for me, it has been on the product side; one of the major achievements of the past few years has been the creation of our Phase of Flight module. This module was developed to apply the checklist approach already well known in the industry to an interactive module that guides users through the EFB suite so that they see the right information at the right time. Once completed, a check mark appears and the user can move onto the next task. Creating a means of improving the experience of pilots in the cockpit all while supporting airlines to standardize EFB processes represents exactly what AvioBook is all about. It ensures that all stakeholders in airline operations get benefit from the digitalization underway.

Aircraft IT: What have been your disappointments and what have you learned from them?

XD: I wouldn’t really call it a disappointment but rather a frustration. We are currently experiencing an

Xuânnhiên

“At AvioBook our aim is to support the airline as a whole by focusing on the operational needs of each individual stakeholder. ”

unprecedented level of growth as airlines turn towards ever greater digitization. Around the world, businesses are seeing a significant shortage in people and that has also affected the aviation tech industry. The challenge is in finding, recruiting, training and onboarding talented and experienced employees across the organization in a time when every other business is trying to do the same. We’ve learned that it’s no longer scalable to try and put everyone in one room, instead we’re turning to expanding our global team which allows each location to best take advantage of the available talent pool. Over the last year and going into 2024, AvioBook is adding or expanding facilities in the U.S., Singapore, Spain, Romania and, with the acquisition of CrewLounge, into Vietnam and the Philippines. People are the core of our business and this situation has been a reminder for me of the need to ensure a flexible and agile approach to product development as AvioBook grows.

Aircraft IT: In a sentence, how would you summarize what AvioBook does for aircraft operations customers?

XD: We provide integrated and secure solutions that maximize efficiency of aircraft operations by enhancing end-users’ operational decision making.

Aircraft IT: What do you feel will be the next big thing in operations Aviation IT?

XD: As a team leader and passionate product person, I highly value alignment through communication. For me it is a crucial part of so many different industries and operations, including aviation, which is why I believe the next big thing is an easy-to-use communication tool, integrated with other parts of our product suite. I think the true innovation will be in providing a single tool, for different stakeholders with features tailored to their different operational needs so that they can all have the best user experience. I see a chat application where pilots can be in direct contact with the

XD: I hope customers say that our suite of solutions is built, not only with the end user in mind, but based on their actual input and feedback. That they helped build a product, which they are now happy to use and is an indispensable extension of their operations, a reliable solution that standardizes workflows through an intuitive interface. I hope that, thanks to open, transparent communication, they will understand where and when trade-offs have been made and the reasoning behind them. Most of all, I hope that they understand and support our overall mission and vision for the future of flying, feeling the passion that we have to create the best solution for them.

Aircraft IT: Xuânnhiên Dao, thank you for your time.

Keep yourself on the leading edge with free upcoming live webinar sessions

Attend regular Operations Demo Webinar sessions, hosted by the industry’s leading Vendors. Or take advantage of our large On-Demand Webinar library.

FOR THE NEXT SCHEDULED WEBINAR, CLICK HERE

AIRCRAFT IT Operations

“AvioBook is adding or expanding facilities in the U.S., Singapore, Spain, Romania and, with the acquisition of CrewLounge, into Vietnam and the Philippines.”

Alpine Air gains safety and productivity

Sam Rettig, Captain and EFB Manager, Alpine Air shares the airline’s implementation experience of and benefits gained from a new take-off and landing and weight & balance solution.

Case studies are a great way for readers to learn about a software solution, as it has been used in a real-life setting. In this article, I will be telling you about how a take-off and landing performance and weight & balance Solution from Automated Systems in Aircraft Performance, Inc. (ASAP) has been implemented in Alpine Air and the benefits that we have gained from that. But first, I’ll share with you something about the real-life setting in this case: Alpine Air.

ALPINE AIR

Alpine Air is a Part 135 cargo airline with a number of different customers, and our main objective is to get our customers’ freight where it needs to go safely and in a timely manner. The 57-strong fleet includes Beechcraft 99, 1900C, and 1900D aircraft.

In the past, Alpine Air used paper records for take-off and landing performance and weight & balance calculations. The performance was recorded, hopefully, by the pilots using the charts in the AFM (Aircraft Flight Manual), but that was an extra job for them, so there was less certainty than we would have wanted. We knew that the task was being done because we received the paper records, but the accuracy was less certain. ASAP STAR represented a big step up for us.

We started looking for a new solution when we launched our EFB (electronic flight bag) program with iPads, and we wanted to move everything over to that EFB. That prompted us to find a solution for take-off and landing performance and weight & balance.

SELECTING A NEW WEIGHT & BALANCE SOLUTION

Before diving into the selection process, we set down a few of the things that we would be looking for in any solution. Our first consideration was the ease of use for pilots and the cost, plus, of course, whether or not it would give us good results. We were also concerned with how easy it would be to work with the system and the people who were developing the solution. We felt that with a

“…in order to get the best performance from the aircraft, ASAP actually goes in and makes special departure procedures for different airports, which enables Alpine Air to achieve a better cargo capacity out of those airports.”

wanted to be able to work with the programmers to customize the solution for our particular needs. It makes things much easier when the relationship is one of partnership rather than just supplier and customer.

As mentioned above, we were mainly looking for cost and ease of use, and ASAP definitely meets those requirements. Also, Alpine Air had already been using ASAP PDF manuals for some time, so the people involved were familiar with how ASAP systems worked and how the performance worked. From my point of view, I like how it shows special procedures that we have, and does a really good job of showing how everything works. We do a lot of flying into mountainous airports, so in order to get the best performance from the aircraft, ASAP actually goes in and makes special departure procedures for different airports, which enables Alpine Air to achieve a better cargo capacity out of those airports. Some of those procedures were already in the ASAP system, but some were made for Alpine Air, which ensured that our solution was the best for our operations. That’s very much a benefit of the partnership relationship with ASAP.

HOW ASAP STAR WORKS

ASAP STAR is extremely easy to use and an intuitive tool designed with the pilot and dispatcher in mind. The system is available on all web browsers and Apple iPadOS devices with a downloadable app, which can be used in connected and standalone modes. The solution reduces the redundancy of user input by integrating with flight planning and scheduling services to import pertinent flight information along with Runway Analysis, Weight and Balance, and Drift Down calculations to provide a fully integrated EFB system. The system decreases the risk of human error when calculating max weights by automatically applying performance corrections for wind, QNH (barometric pressure adjusted to sea level), inoperative systems, and more.

IMPLENTATION TIMETABLE AND CHALLENGES

The biggest challenge we had to face and tackle was getting Alpine Air’s manuals written for the new procedures and getting that approved by the FAA. The implementation was completed over a period of six months from the outset and, once we were underway, went fairly quickly.

Introducing the new system from ASAP required some training which we incorporated into our continuing training schedule. For a while, we were training both on the old paper solution and on ASAP STAR in order to get people familiar with it before we fully transitioned. The training was conducted in-house, and ASAP didn’t require much training as its operation is naturally intuitive.

We also had to make a few process changes in Alpine Air to ensure that we got the most value from the new solution. Mainly, we had to consider how we would get a record of the work the system does for us. There were some issues for a while with people not creating the records from the new solution, so we had to change our processes a bit to make sure that they were doing so.

The whole implementation process was pretty painless. We did have to get the regulator’s approval for the implementation of ASAP STAR, but having an established solution with which the regulator was already familiar made the process of getting FAA approval much easier. The largest part of the implementation was writing the processes and how we were going to do it.

FLIGHT RISK ASSESSMENT TOOL

One great thing that we have rolled out with ASAP is the Flight Risk Assessment Tool, which is going to be a huge benefit for Alpine Air in terms of safety. The tool is essentially a check-box process that will help determine how risky it is to take a flight on a high to low level, depending on the settings of FAA variances and Alpine Air variances.

It was a fast turnaround from Alpine Air expressing an interest in adding the Flight Risk Assessment Tool (FRAT) to ASAP STAR in January 2023 to ASAP providing a preliminary design in March. In April 2023, ASAP released the initial update of ASAP STAR with the FRAT to a small group of Alpine Air pilots who generated feedback for ASAP to update the FRAT behavior and design. ASAP STAR then went live with the updates incorporated in the FRAT. After further feedback and updates, the FRAT was approved and made available to all Alpine Air pilots in June 2023.

There will always be an inherent risk level when running any flight operation, and ASAP has continually taken steps to help operators eliminate that risk. The Flight Risk Assessment Tool (FRAT), as outlined by the FAA and developed for us at Alpine Air, was recently incorporated into ASAP STAR. Risks are often defined as an event that increases the chances of a person’s injury, illness, or death and damage or total loss to a system, property, or environment. With the

FRAT, these precursors to failure can be identified and avoided to help pilots make intelligent, appropriate choices before their take-off. Although a pilot may not be able to eliminate all risks, the FRAT will specify a risk level so they can be prepared and feel confident for any scenario. ASAP provides the FAArecommended assessment questions as an ‘off-the-shelf’ solution that can be customized to meet the needs of a specific airline, just as it has been for us at Alpine Air Express.

In general, FRATs ask questions (as many or as few as an airline would like) to help identify, quantify, and mitigate risks for a flight. This tool, established by the FAA (which ASAP uses as a guideline) follows the PAVE checklist which ensures that the tool includes questions relating to the Pilot, the Aircraft, the enVironment, and any External pressures. Some of these may consist of crew resting time, weather reporting at the destination, night operations, and MEL (Minimum Equipment List) items, to name a few. Each flight will calculate a score that will fall into a particular risk category based on the type of operation, the environment, what aircraft is flown, the training levels of the crew, and the overall operating experience of the pilot(s). Once the assessment is complete, ASAP STAR will present that score and risk category to the user as low, moderate, or high. If the assessment deems the flight unsafe, it will display ‘unacceptable,’ preventing the signing off of the flight until the problem area has been mitigated. With ASAP’s EFB’s electronic recordkeeping system, Alpine Air can view our historical flight risk assessment results to help identify problem aircraft and routes. This can help guide future business decisions for a particular operation. ASAP is constantly working to ensure that clients remain as safe as possible before, during, and after their flights, and has now included this flight risk assessment for all airline customers to maintain high service standards.

BENEFITS FROM USING ASAP STAR

The number one benefit that we’re going to gain is improved safety from calculating specific performance figures for every flight. As mentioned above, we operate into and out of a lot of mountainous airports, and using the new system lowers the risk factor. With the old system and procedures, there were times when we were not in the performance envelope where we should have been. ASAP STAR gives us a good tool to better understand what we’re doing, and it was quite an eye-opener to see the accurate figures. With the new system, it’s much easier to get changes out to the pilots without the need to worry about people updating stuff on paper.

All in all, we feel that the implementation of ASAP STAR has given Alpine Air a better insight into the key performance factors, better informed control of our operation, enabled us to operate flights with the nearest to optimum loads, and has improved safety for our pilots. For a busy airline, that all adds up to a better service.

SAM RETTIG

Starting his Aviation career as a dispatcher with Big Sky Airlines, in 2008 Sam moved to Lynx Aviation as a captain. He joined Alpine Air in 2013 as a simulator instructor on the Beechcraft 1900, becoming Director of Training in 2016. In 2018, he moved to his present role as EFB Manager and has always flown as a Captain. Sam graduated from Rocky Mountain College in 2006 with a Bachelor of Science (BS) Aviation.

ALPINE AIR

Alpine is a non-scheduled, on-demand air-cargo operator and has an excellent reputation with the FAA, its clients and employees, having achieved a more than 99% on-time performance standard in meeting its customers’ flight schedules. The airline currently has contracts with the United States Postal Service and with United Parcel Service. Routes include services throughout the western United States, transporting mail packages and other time-sensitive cargo as one of the largest regional air-cargo providers in the U.S.

AUTOMATED SYSTEMS IN AIRCRAFT PERFORMANCE (ASAP)

Automated Systems in Aircraft Performance (ASAP) supplies take-off and landing aircraft performance, along with weight & balance data. The STAR application improves safety and saves money through increased loads and efficient performance. Also, STAR integrates take-off and landing performance, weight & balance, flight planning, scheduling, reservations, etc. into one application. It includes a Mission Control Module and seamlessly synchronizes information between the dispatch office and the cockpit. STAR can run with and without an internet connection for those remote areas.

“ASAP STAR has given Alpine Air a better insight into the key performance factors, better informed control of our operation, enabled us to operate flights with the nearest to optimum loads, and has improved safety for our pilots.”

Operations Software Directory

Key ‘at-a-glance’ information from the world’s leading Operations software providers.

IT is a powerful force but, to leverage its greatest value, it must be harnessed and directed. It must also be able to handle huge and growing data streams that record every aspect in the ways that aircraft fly, how they are readied and the conditions they will meet. This challenge has attracted the best brains and most innovative enterprises to create IT solutions for one of the most demanding working environments, Aircraft Operations. Inevitably, there are many such developers and vendors offering solutions ranging from single function ‘Specialist Point Solutions’ to complete ‘End-to-End’ solutions covering the whole process.

Only readers will know the specific requirements of their businesses but we have assembled a directory of the best Operations software providers and listed them alphabetically to make it easier for you to undertake a brief-ish (there are 44 providers and the number continues to grow) survey of the market, preliminary to starting on any specification and selection process. Or you might simply read it to keep up to date with what is available today.

ACFT PERFO

W: www.acftperfo.com

T: +32 476 76 76 08

E: info@acftperfo.com

Location: Waterloo, Belgium

KEY BUSINESS/SOFTWARE AREAS

• WORLD AIRPORT DATABASE Compatible for ALL TO Performance soft

• All A/C Types TO. & LAND.

• Performance soft

• EFB SOFTWARE SUITE

• Operational support in Performance and Operations

• EFLS Electronic loading system ground operations

ACFTPERFO has acquired a solid experience in the development of electronic flight bags tools and related support since start up in 1999. Our products are in continuous evolution in order to adapt to new regulations or practices in this rapidly changing business. We use our expertise to help customers and our commitment is to find the best solution for any challenge an airline could face. Safety is a major concern of our ACFTPERFO team and our airport database has been developed to be the best on the market. It is maintained up to date using extremely efficient tools which guarantee the highest level of accuracy and follow up.

Air Support A/S

W: www.ppsflightplanning.com

W: flightwatch.ppsflightplanning.com

T: +45 7533 8889

E: sales@airsupport.dk

Location: Billund, Denmark

NAME OF PRODUCT MARKETED

• PPS Flight Planning, CrewBriefing

• Ops Control | Flight Watch

KEY BUSINESS/SOFTWARE AREAS

• Flight Planning

• Flight tracking

• Crew briefing facilities

AIR SUPPORT specializes in the provision of the desktop and cloud-based flight planning software PPS Flight Planning System (PPS) and the integrated CrewBriefing web application and flight tracking. The PPS Flight Planning System (PPS) is one of the leading flight planning systems in the world due to the optimization of operating costs along with its incredible and flexible usability. PPS generates a complete briefing package available directly on CrewBriefing or its accompanying app, providing the crew with online access to company messages, flight log, trip-tailored surface weather data, NOTAMs, wind- and significant weather charts and the high-quality vertical cross-sectional chart.

The combined synergy of PPS will ensure that your airline will have the most modern and powerful flight planning system available.

PPS offers:

• World’s most flexible airline flight planning system

• Automated filing, calculation and dispatch of all selected flights

• Automated data import from scheduling/crew/maintenance systems

• Automated data export to EFB solutions

• Automated consideration of company policies and dispatch parameters

• Automated high quality flight briefing packages

• Low acquisition and running costs offering highest costbenefit ratio in the market

• Premium flight tracking via OpsControl

Automated Systems In Aircraft Performance (ASAP)

W: www.asapinc.net

T: +1 724-742-4777

E: info@asapinc.net

Location: Pittsburgh, Pennsylvania, United States of America

NAME OF PRODUCT MARKETED

• ASAP STAR System

KEY BUSINESS/SOFTWARE AREAS

• Runway Analysis

• Weight and Balance

• OEI Turn Procedures

• Drift Down

• Flt Planning/Sched/Res Integration

Automated Systems in Aircraft Performance, Inc. has been supplying runway analysis since 1995.

The STAR EFB and Flight Operations software would be a great asset by not only improving safety but also saving money through fuel planning and reduced wear on engines through the use of reduced power takeoffs.

The STAR product integrates runway analysis, weight & balance, drift down, flight planning, scheduling, reservations into one easy to use application. Along with these features the product also displays Weather, NOTAMs, and One Engine Inoperative escape routes.

To help manage users, devices, and system updates, the Mission Control Module eases the burden for the IT department. You may distribute the application through the Apple Business Manager for more control over software implementation and updates.

Additionally, the application has the ability to run with and without an internet connection, allowing pilots and dispatchers to always have the ability to calculate performance data. ASAP provides services for all aircraft variations, configurations, and engine types. All in one application.

Avionics Support Group

W: www.asginc.net

T: +1 305-378-9786

E: info@asginc.net

Location: Florida, USA

NAME OF PRODUCT MARKETED

• Cockpit EFB Mounts, EFB Power Supplies.

KEY BUSINESS/SOFTWARE AREAS

• STC Certification

• EFB Mounts

• EFB Power Supplies

• Avionic Products

• Avionics Engineerings

Avionics Support Group, Inc. (ASG) is a premier Avionics Systems Integration & FAA-PMA approved Aerospace Manufacturing and Avionics Engineering company. ASG’s competitive advantage can provide your company with a Single Source Solution for avionics engineering, manufacturing, aircraft installation technical support, Supplemental Type Certificate (STC’s), video surveillance, SATCOM, and much more. We lead the aerospace industry with our US patented Constant Friction Mount (cfMount™), EFB Integrated Power Supplies, and EFB Cradles.  Contact ASG today to learn how ASG’s Single Source Solution can work for your company!

ASQS (Advanced Safety and Quality Solutions)

W: www.asqs.net

T: +43 1 306 1234

E: sales@asqs.net

Locations: ASQS GmbH, Vienna, Austria, ASQS Ltd., Bangkok, Thailand

NAME OF PRODUCT MARKETED

• IQSMS (Integrated Quality and Safety Management System)

• Flight Data Monitoring (FDM) Service

• The IQSMS Suite consists of a total of 10 modules, varying according to the operator. (Airlines, Business Jets, Helicopter, Airports, MROs...)

KEY BUSINESS SOFTWARE AREAS

• Quality Management Module

• Reporting Module

• Risk Management Module

• Document Distribution Module

• Emergency Response Planning Module

ASQS (Advanced Safety and Quality Solutions) is a global supplier of highly innovative QMS and SMS software for the aviation industry, supporting more than 200 large and small operators, including airlines, business jet and helicopter operators, groundhandling agents/FBOs, airports and maintenance organizations, in creating a safe and productive work environment.

The company specializes in intuitive, integrated, web-based solutions with exceptional customer support. ASQS’s core product IQSMS allows clients to manage operational data 24/7 online and offline with a single integrated tool which significantly simplifies daily tasks. The easy handling of the software creates a positive reporting culture, enables comprehensive quality management and proactive risk management to maximize productivity, reduce operating costs, and optimize internal and external working procedures. IQSMS automates laborious processes like the submission of ECCAIRS or IDX compliant incident reports which, combined with a consolidated, up-to-date regulations database, ensures legal compliance with national and international requirements and standards.

CLICK HERE to Request Private Demo

AVIOBOOK

W: www.aviobook.aero

T: +32 11 72 10 30

E: info@avio.com

Location: Belgium (Hasselt), France (Toulouse), Singapore & Piscattaway

NAME OF PRODUCT MARKETED

• AvioBook, AvioBook Connect, AvioBook Cabin, AvioBook Tech, AvioBook Base, AvioBook Systems, AvioBook Data, AvioBook Integrations, AvioBook SaaS

KEY BUSINESS/SOFTWARE AREAS

• EFB software solutions

• EFB hardware solutions

• Suite of ground & flight application

• Navigation DataBase, weather data, ADS-B

AvioBook, a Thales Group company, supports airlines as a partner in their digital strategy. AvioBook offers a comprehensive and highly integrated suite of ground and flight applications, systems and solutions that connect all stakeholders and key assets in a safe and secure manner. This, combined with expertise in data and cyber security, gives airlines an edge through greater efficiency and ultimately sustainable, profitable growth.

Proven solutions from AvioBook make communication between the cockpit, cabin and back office faster and more efficient than even before.

With the integrated and secure AvioBook application suite, pilots, cabin crew, dispatchers and ground staff can be securely connected to each other, making communication more efficient and driving value throughout the operation.

AVTECH Sweden

W: www.avtech.aero

T: +46 8 544 104 80

E: sales@avtech.aero

Location: Sweden

NAME OF PRODUCT MARKETED

• Aventus NowCastTM - The FMS Optimization

• Aventus SIGMA - Severe Weather service

• Aventus AIR — Weather Uplink

• Consulting Service — ACARS and connection

KEY BUSINESS/SOFTWARE AREAS

• Wind Uplink FMS Optimization

• Reduce Fuel burn and CO2 footprint

• Severe Weather application

AVTECH, specializing in tailored information to the cockpit, offers easy, automated and inexpensive improvements in FMS optimization.

The Aventus NowCast™ weather service give pilots access to weather data of the highest available quality, and when the data is fed into the aircraft Flight Management Computer, the actual aircraft trajectory can be optimized, reduce the fuel burn and CO2 footprint.

Working directly with Met Office (UK), the Aventus SIGMA service supply the cockpit crew with severe weather information, based on Actual route and time in the FMS. The service brings adequate, timely and correct information on turbulence, icing and other weather phenomena that affect safety and comfort. The SIGMA service sets a new standard on how, when and where your crew gets their information.

The Boeing Company

W: www.boeing.com/supportandservices

T: +1 206-655-2121

E: BoeingSupportandServices@Boeing.com

Location: 65 Offices Worldwide

NAME OF PRODUCT MARKETED

• Business Consulting

• EFB Document Browser

• Electronic Flight Folder

• Fuel Dashboard

• Onboard Performance Tool

KEY BUSINESS/SOFTWARE AREAS

• EFB applications

• Fuel Efficiency Solutions

• Consulting

Boeing is the world’s largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems. Boeing Support and Services combines airplane design and manufacturing expertise with unique access to fleet-wide operational data to offer optimization solutions.

With these offerings, Boeing addresses the evolving need for integration and optimization of data and information across the aviation ecosystem to empower smart decision-making. The portfolio includes services and solutions for flight operations, maintenance & engineering and procurement organizations to optimize the operational efficiency of airplanes and operations.

Boeing has more than 250 customers for its optimization solutions. The portfolio draws on solutions from a family of Boeing companies: AerData, Inventory Locator Services and Jeppesen, serving operators of Boeing and non-Boeing airplanes.

Bytron Aviation Systems

W: www.bytron.aero

T: 01652 688 626

E: info@bytron.aero

Location: Kirmington, United Kingdom

NAME OF PRODUCT MARKETED

• skybook aviation cloud

KEY BUSINESS/SOFTWARE AREAS

• Dispatch Portal

• EFB Application

• Airfield Watch

• Flight Following

• Crew Briefing

Bytron Aviation Systems has over 35 years of industry experience and understanding driving the development of solutions engineered to make a big impact in the aviation industry.

The business specializes in the design and building of fully fledged, reliable, integrated systems that ensure critical data is consistently distributed to the right place, at the right time on the right device, increasing awareness and accountability, improving information capture, reducing costs and streamlining workflows. Above all, improving communication between flight ops and flight deck.

skybook is Bytron’s core aviation solution that offers unrivalled flexibility, automation and integration, using the best and most reliable data sources to deliver all vital information across flight ops and dispatch and the flight deck. skybook enables operators and aircrews to work smarter, not harder and the firm’s proven award-winning solutions cover Flight Dispatch, Crew Briefing, Airfield Watch, Flight Tracking plus there is a class leading Electronic Flight Bag application. Contact Bytron today to arrange your introduction and trial.

CAE

W: www.cae.com

T: +1 (514) 341-6780

E: CivilFlightServicesSalesOps@cae.com

Location: Global presence

NAME OF PRODUCT MARKETED

• Training Management

• Crew Management

• Flight Management

• Operations Control

• Airport Management

• In-Flight Services Management

KEY BUSINESS/SOFTWARE AREAS

• Flight operations software solutions

• Pilot and crew apps (Rosterbuster and RB Logbook)

CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE’s flight operations software backed by a global team and unparalleled expertise.

Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE’s customizable end-to-end solution improves decision making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.

Comply365

W: www.comply365.com

T: +1 (877) 366 2365

E: info@comply365.com

Location: USA

NAME OF PRODUCT MARKETED

• ProAuthor (XML-Based Authoring Solution)

• Electronic Flight Bag (EFB)

• Digital Briefing

• Document & Communication Manager

• Training Solution (LMS Learning Manager)

KEY BUSINESS/SOFTWARE AREAS

• XML-Based Authoring Solution (ProAuthor)

• Electronic Flight Bag (EFB)

• Digital Briefing Flight Release

• Document Mgmt. and Distribution Platform

• Targeted Distribution w/ Compliance Tracking

Comply365 delivers secure, cloud-based solutions, focusing on Authoring, EFB and Digital Briefing Solutions, as well as Targeted Distribution of Mobile Manuals.

The Authoring Solution, features ProAuthor: the aviation industry’s first and only XML-based solution for authoring, revising and distributing publications.

Comply365’s proven Electronic Flight Bag (EFB) solution lets crews access mission-critical information throughout each phase of flight.

Digital Briefing helps turn planes faster for more on-time departures with instant feedback to dispatchers when the flight crew accepts a release and signs Fit for Duty.

Comply365’s full-featured Document Management and Targeted Distribution Platform boosts productivity by delivering any type of manual or document directly to any mobile device or stationary workstation.

Conduce

W: www.conduce.net

T: 0044 333 888 4044

E: info@conduce.net

Location: Nuneaton, UK

NAME OF PRODUCT MARKETED

• eTechLog8

• eCabinLog8

• eCentral8

• eTraining8

• eForm8

• eDoc8

KEY BUSINESS/SOFTWARE AREAS

• Electronic Logbook (ELB)

• Cabin Log

• Electronic Forms Designer

• Document Viewer

Conduce pioneer mobile aviation solutions.

eTechLog8 is our world leading Electronic Log Book (ELB), fully approved by multiple Airworthiness Authorities and trusted by customers worldwide.

eTechLog8 eliminates the paper technical, cabin, and deferred defect logbooks, and replaces these with an easy to use, workflow controlled mobile solution. Available on both Windows and iOS, eTechLog8 is fully integrated with all the leading MRO and M&E systems. All eTechLog8 customers report significant benefits, ranging from improved efficiency, data accuracy and consistency to faster turnarounds, all contributing to reduced costs.

Conduce also offers a fully integrated suite of companion applications, which provide mobile paperless solutions for the cabin log, CBT training, custom forms, and ensuring key documents are at your fingertips.

Conduce has a sliding pricing scale, depending on fleet size and operates as a subscription model, with one flat fee, per tail, per month covering everything: hardware, software, 24/7/365 support, mobile data, future proofed upgrades and more. There are no hidden costs. Ask us today for a tailored proposal.

CrossConsense

W: www.crossconsense.com

T: +49 69 4035 7600

E: contact@crossconsense.de

Location: Frankfurt Germany

NAME OF PRODUCT MARKETED

• Aircraft Fleet View

• ACSIS

• AviationDW

KEY BUSINESS/SOFTWARE AREAS

• Support and Hosting

• Consulting and Data Migration

• Business Intelligence solutions

• App and dashboard development

CrossConsense’s portfolio runs from AMOS Support, BI-Management, Data Migration and Hosting to the products Aircraft Fleet View, ACSIS and AviationDW. As a wholly owned subsidiary of Canadian’s FLYHT Aerospace Solutions Ltd., CrossConsense also offers solutions for Fuel Management, Turn Process Management and other software applications as well as AFIRS hardware that collects data during flight.

AMOS Support: CrossConsense has a long tradition in providing support for AMOS with one single point of contact for 1st and 2nd level; also realizing well-planned and organized data migration projects for airline customers and Reporting and Business Intelligence Analytics.

Aircraft Fleet View is a user-friendly App that gives an always up-to-date view on an airline’s fleet status. It indicates AOGs, delays and other important information with the right level of detail to be useful but not crowded with information.

ACSIS is a powerful predictive maintenance software tool developed to assist any airline, operator, MRO facility and OEM to avoid AOGs, delays and turnbacks, improve aircraft utilization, and enhance safety.

AviationDW is a managed data warehouse, tailor-made for use with your backend system, e.g. AMOS. AviationDW simplifies KPI creation based on MRO System data.

eTT Aviation

W: www.ettaviation.com

T: +1 208-424-9424

E: info@ettaviation.com

Locations: Boise, ID, USA

NAME OF PRODUCT MARKETED

• SkedFlex

KEY BUSINESS/SOFTWARE AREAS

• Flight & Crew Management

• Fleet (Movement) Management

• Qualification & Training Management

• Crew Pay

• Line & Preferntial Bidding

SkedFlex is a full-featured, affordable, innovative and expertly supported flight and crew management solution designed to meet your needs and exceed your expectations. With its scalable platform and optional modules, SkedFlex provides air operators the ability to successfully schedule and manage crewmembers, flights, and aircraft in a flexible, efficient, and visual manner. Coupled with its proprietary rules engines, SkedFlex helps ensure regularity compliance under the Code of Federal Regulation parts 117, 121, 125, and 135, for flight, duty, and rest limitations and additional company requirements and rule sets from regularity authorities can be incorporated.

Crew and Flight Scheduling are the core components for the visual mastery of complex operations. Crew Pay ensures pay accuracy and accountability, freeing employees and administrators to focus on productivity, not paperwork. Qualification and Training Management automates simulator and classroom scheduling, crewmember training delivery, currency, and qualification tracking. Line and Preferential Bidding provides an airline the option to build lines or trips for crewmember bidding, and allows crewmembers to establish standing bid criteria and further modify their bids as they desire. Entire fleets of aircraft can be scheduled in minutes with Fleet Management while scheduled inspections are displayed visually to optimize aircraft utilization around required inspections.

Evionica

W: www.evionica.com

T: +48 507 787 737

E: office@evionica.com

Locations: Poland (Warsaw), Austria (Vienna)

NAME OF PRODUCT MARKETED

• Evionica WB

• Evionca FTS

KEY BUSINESS/SOFTWARE AREAS

• Weight & Balance Software

• Flight Training Software

• Computer Based Training

Evionica delivers smart software for Weight & Balance, Flight Training and Computer Based Training to Airlines, Airports and Training Organizations.

With over 100 clients the business is cooperating with recognized partners like Wizz Air, LOT Polish Airlines, Lufthansa Aviation Training, Abu Dhabi Aviation Training Center and many more.

Evionica Weight & Balance Software: The solution allows users to reduce costs and has a very intuitive interface where training requires only 1 hour. Within 60 seconds you are able to produce a load sheet.

Flight Training Software: Streamline administrative processes for training. Automate operations and save time with cloudbased software, plus go paperless.

Computer Based Training: Pilot Training CBT with content explained in a straightforward way, having a natural lector voice, superior graphics and animation. A dark theme prevents users’ eyes from tiring. Small portions of information make it easier to remember content.

AIRCRAFT IT Operations

Flatirons

W: www.flatironssolutions.com

T: +1.303.627.6535

E: info@flatironssolutions.com

Locations: Europe, Asia, USA, Middle East

NAME OF PRODUCT MARKETED

• CORENA Suite

KEY BUSINESS/SOFTWARE AREAS

• Content Management System (CMS)

• Interactive Electronic Technical Publisher (IETP)

• Maintenance & Engineering

• Flight Operations

• Tablet Solutions & Mobility

Flatirons provides consulting, technology, and outsourcing for content lifecycle management (CLM). For more than 20 years, we have served global Fortune 1000 customers in aerospace, automotive, electronics, financial services, government, healthcare, and publishing. Our customer engagements help organizations efficiently deliver the right information, at the right time, to the right people by leveraging structured content and digital media — Turning Content into Knowledge®.

The CORENA Suite by Flatirons is the leading content lifecycle management (CLM) solution developed specifically for organizations that rely on mission-critical data to design, manufacture, operate, or maintain complex assets over their product and service lifecycles as well as across multi-echelon business networks. For more than 25 years, the world’s leading airlines, aerospace manufacturers, OEMs, and defense organizations have relied on the CORENA product suite to create, manage, and deliver large volumes of technical information throughout its lifecycle. Today, CORENA customers rely on the CORENA suite to modernize their IT infrastructures, improve customer satisfaction, and maintain their competitive advantage.

Flightkeys

W: www.flightkeys.com

T: +43 6991 777 6959

E: christoph@flightkeys.com

Location: Austria, Vienna

NAME OF PRODUCT MARKETED

• FLIGHTKEYS 5D

• SPACEKEYS - RAIM PRO

KEY BUSINESS/SOFTWARE AREAS

• Flight Planning

• 5D Cost Optimization

• Data Services (Nav, Weather)

• Smart NOTAM Services

• Delivery, Integration, 24/7 Support

This Vienna service company was founded in April 2015 by a team of high profile aviation experts with very specific knowledge and long-term experience in the field of flight planning and optimization: Their mission is to completely re-write the science of flight management for the 21st century by precisely meeting the emerging requirements of cost-optimized airline operations, trajectory-based operations and the reduction of emissions. Flightkeys’ research takes place in a corporate climate that promotes innovation and a continuous search for excellence. The focus is on user-friendly systems that provide the ultimate level of cost optimization and integrate seamlessly into future airline operations and ATM systems. FLIGHTKEYS 5D - as the only 21st century flight management system - will balance airline network throughput, greenhouse gas emissions and safety in the most cost-efficient way and covers a scope far beyond any solution currently available on the market. By improving communication and collaboration amongst stakeholders in the aviation industry it will lead to a smarter and more productive use of aircraft and airspace. So watch Flightkeys closely, or feel free to invite them to present their new 5D solution.”

Flightman

W: www.flightman.com

T: +353 1 5547203

E: info@flightman.com

Location: Dublin, Ireland

NAME OF PRODUCT MARKETED

• eJourneyLog

• Electronic Flight Folder

• Cabin Manager

• eTechLog

• Cabin Defect Log

KEY BUSINESS/SOFTWARE AREAS

• Connected EFB Applications

• Streamlining Flight Ops processes

• Full Electronic Techlog

• Cabin Defect Management

• Enhanced Passenger Experience

The Flightman solution suite enables airlines to streamline their operational processes across Flight Operations, Maintenance and Inflight Services. Transforming data into meaningful insights.

FlightWatching

W: www.flightwatching.com

E: beaujard@flightwatching.com

E: contact@flightwatching.com

E: romain.blanquet@flightwatching.com

Location: Toulouse, France

NAME OF PRODUCT MARKETED

• APU Fleet Management

• Wilco data platform

• Wilco fuel saving platform

KEY BUSINESS/SOFTWARE AREAS

• APU & nose to tail predictive maintenance

• Fuel saving solutions

• Engine trend monitoring

• Aircraft data market place

• ACARS cost saving solutions

FlightWatching has a high level of expertise in Aircraft systems and data management (QAR, DAR, SAR, ACARS, ACMS). Our solutions are agnostic, do not require any HW nor SW modification and allow real time interaction with the aircraft.

Our customers are:

• MROs looking for solutions to build their own fleet management solutions

• OEMs willing to explore and collect aircraft data related to equipment behavior

• Airlines chasing solution to cut fuel burn on ground

Contact us for your customized digital solutions.

Flygprestanda AB

W: www.flygp.se

T: +46 40 642 00 10

E: sales@flygp.se

Location: Malmö/Sweden, New Milford, CT/USA

NAME OF PRODUCT MARKETED

• Guru2 w &w/o Mass & Balance,

• Airport Analysis, Drift Down,

• Load & Trim, AHM560

KEY BUSINESS/SOFTWARE AREAS

• Aircraft Performance Services

• Performance Engineering

• Special Performance Calculations

• Engine Failure Procedures

Flygprestanda AB, a pioneer in aircraft performance calculations, was founded 1969. For nearly 50 years Flygprestanda has been in the forefront of providing aircraft operators of all kinds with high quality services. Today Flygprestanda is serving around 200 customers worldwide from the head office in Malmö, Sweden and continues to lead innovation in this part of the aviation industry with its well known Airport Analyses and Guru2 application.

Flyht

W: www.flyht.com

T: 1-403-250-9956

E: info@flyht.com

Location: Calgary, Canada; Denver, USA

NAME OF PRODUCT MARKETED

• FLYHT AFIRS 228 Iridium SATCOM Solution

KEY BUSINESS/SOFTWARE AREAS

• Actionable intelligence

• Airborne hardware

• Communications solutions

• Weather sensors

FLYHT’s traditional services are transforming into Actionable Intelligence that integrates the airline, airport and aircraft data into actions that increase profits and an airline’s competitive advantage.

FLYHT’s customers have the advantage of real time data from their onboard AFIRS technologies and every airline can benefit from the integration of the data between airline, airport, and aircraft. With more than 80 airlines operating over 800 aircraft and with 2,000 Airbus installed units we are confident the AI solutions being developed, using our proprietary jetBridge technology, will be well received by our current and future customers

The integration of FLYHT’s traditional real-time AFIRS data services combined with the technology coming of age in other industries such as IoT, Edge computing, blockchain and Cloud infrastructure, along with data capture data from RFID, Wi-Fi, and other devices creates an opportunity for FLYHT’s customers to get maximum benefit from these technologies for little or no capital investment.

Honeywell

W: www.aerospace.honeywell.com

Location: Phoenix, AZ and Atlanta, GA

NAME OF PRODUCT MARKETED

• Honeywell Flight Efficiency

• Honeywell Forge Performance+

KEY BUSINESS/SOFTWARE AREAS

• Fuel Efficiency Software

• Flight Data Analytics

• Enterprise Performance Management

• Sustainability Software

Honeywell products and services are found on virtually every commercial, defense and space aircraft in the world. With an unmatched heritage of innovation that spans more than a century, our aim is to solve the greatest challenges CEOs, pilots, operators, passengers, finance, maintenance and cabin crews face — and transform the way we all fly. We deliver improved fuel-efficiency, more direct and on-time flights, and improved operational efficiency through advanced SaaS offerings like Honeywell Flight Efficiency and Honeywell Forge Performance+. With one of the industry’s most comprehensive portfolios of hardware, software, and services, we transform the entire aviation operations ecosystem, from the flight deck to the MRO facility.

Honeywell Flight Efficiency is the industry’s most advanced and capable fuel efficiency and airline data analytics solution. More aircraft rely on Honeywell Flight Efficiency to improve flight efficiency and reduce carbon emissions than any other solution. Often replacing multiple point solutions, our software connects stakeholders across the entire organization to provide a unified source of truth for all operations-related data. Our advanced analytics help users to uncover the hidden potential beyond standard best practices. Even airlines with mature and sophisticated fuel-efficiency programs have unlocked significant additional savings by implementing Honeywell Flight Efficiency.

AIRCRAFT IT Operations

Information Design One

W: www.id1.de

T: +49 69 244 502 0

E: sales@id1.de

Location: Germany

NAME OF PRODUCT MARKETED

• aFuel

• aWall

KEY BUSINESS / SOFTWARE AREAS

• Fueling Optimization

• Digitalization

• Business Intelligence

• Data Analytics

• Process Improvements

Information Design turns aviation data into valuable and insightful information — with the goal to create information and design it. Based on that philosophy, they’ve developed unique IT solutions and worked with some of the world’s renowned airlines, airports, and aviation corporations.

aFuel — The World’s Largest Digital Fueling Network: aFuel is the system of choice when it comes to digitalizing the operational fueling process. The digital exchange platform connects airlines with a huge load of into-plane agents around the world. Due to its swift implementation and worldwide coverage of airports, airlines benefit right from the start.

aWall — Great Success Arises in Real-Time: aWall is the world’s only aviation real-time dashboard, which unites fieldproven live metrics and clear data visualization on top of a scalable and cloud-based business intelligence platform — exclusively developed for airlines, airports, and ATC

Jet Aviation Staffing

W: www.jetaviation.com/services/staffing

T: 1-201-637-2211

E: neil.engerran@jetaviation.com

Location: 47 Locations Worldwide

NAME OF PRODUCT MARKETED

• Permanent & Direct Hire Placement

• Temporary & Freelance Placement

• Outplacement

• Staffing Marketplace

KEY BUSINESS / SOFTWARE AREAS

• Payroll Solutions

• Permanent Placement

• Temporary Placement

• Outplacement

Behind every seamless journey, is the perfect team. Since 1983, Jet Aviation Staffing has been supporting the industry’s most prominent aviation companies by attracting and placing top talent. With thousands of direct hire placements of crew members, maintenance professionals, support staff, management and executive positions, and many more disciplines, Jet Aviation Staffing continues to perfect the art of staffing. When you want to find the very best career opportunity, you can rely on a team of dedicated professionals. On behalf of their external customers, Jet Aviation Staffing upholds in-depth and extensive standards to ensure they are recommending the best talent. Dedicated to the details, Jet Aviation Staffing’s expertise ensures a perfect career opportunity match for each of their candidates and a seamless experience for their customer.

Leon Software

W: www.leonsoftware.com

T: 00 48 22 307 07 22

E: sales@leonsoftware.com

Location: Warsaw, Poland

NAME OF PRODUCT MARKETED

• Leon

KEY BUSINESS / SOFTWARE AREAS

• Scheduled Operators

• Business Operators

• Cargo Operators

• Trip Support

• Charter Brokers

Leon Software excels in delivering an advanced cloud-based solution for the aviation business, including scheduled and cargo operators, business aviation, trip support companies and brokers. From flight OPS and crew management to charter sales, Leon provides a versatile platform design in a digital ecosystem of an aviation organization. With years of continuous development, customization and workflow automation are an essential part of Leon Software’s philosophy.

Established in 2007 in Warsaw, Poland, Leon Software is currently the leader in its area of expertise in Europe, with over 300 companies consistently capitalizing on the platform’s functionality in their day-to-day operations.

Logipad DextraData

W: www.logipad.aero

T: +49 201 95975 0

E: info@logipad.aero

Location: Essen, Germany

NAME OF PRODUCT MARKETED

• Logipad

KEY BUSINESS/SOFTWARE AREAS

• eBriefing / EFF

• iOs & Windows EFB Management

• Cloud-based or on prem & fully customizable

• For pilots, cabin and maintenance

DextraData, an IT consulting company and independent software vendor located in Germany, is the company behind Logipad. The Essen-based specialists for digitalization have understood the potential of the solution. Initially, Logipad was developed in 2002. Since then, Logipad has been providing airlines with a trusted Electronic Flight Bag (EFB) solution. Logipad makes flight management simple, fast and smart for pilots, crew and ground staff. Due to a single sync transaction process and modules like document management, eForms and eBriefing / EFF, Logipad reduces paperwork. It focusses on process optimization through digitalization and is flexible and adaptable to the user’s needs. Logipad latest version offers top notch security standards through 2FA.

Furthermore, DextraData’s portfolio includes: Business Consulting, Cloud & Managed Services, IT Service & Enterprise Management, Next Generation Infrastructure, Modern Work / Software Infrastructure and Program & Project Management.

Lufthansa Industry Solutions

W: www.LHIND.de

T: +49 40 5070 30000

E: marketing.sales@lhind.dlh.de

Location: Germany, Albania, Switzerland, USA

NAME OF PRODUCT MARKETED

• Volabase

• iFF

KEY BUSINESS/SOFTWARE AREAS

• Process consulting / organization processes

• IT consulting (processes, technologies, infrastructure)

• MRO & Flights Ops consulting

• Program and project management

• Strategy consulting

Whether it’s about developing a company-wide digitalization strategy, networking machines, moving systems to the cloud or providing solutions and platforms for analytics and AI, using IT services to network machines or providing mobile platforms for cross-company collaboration... whenever companies want to address digitalization, Lufthansa Industry Solutions is the right partner.

Lufthansa Industry Solutions combines technical expertise with strong industry knowledge and thus support customers when they introduce new digital technologies. They characterize this as…

“We are at home in the digital world: We are digitalization.”

Lufthansa Systems

W: www.LHsystems.com

T: +49 69696 90000

E: marketing@lhsystems.com

Location: Germany and in 16 other countries.

NAME OF PRODUCT MARKETED

• IT Solutions

KEY BUSINESS/SOFTWARE AREAS

• Operations and Commercial Solutions

• Flight Deck Solutions

• Finance Solutions

• In-Flight Entertainment and Mobile Solutions

• Professional Services and Consulting

The company offers its more than 350 airline customers an extensive range of successful and in many cases marketleading products for the aviation industry. The innovative IT products and services in this portfolio offer customers a wide range of economic benefits while also contributing to improving efficiency and competitiveness. In addition, Lufthansa Systems also supports its customers both within and outside the Lufthansa Group with consulting services and the experience it has gained in projects for airlines of every size and business model.

NAVBLUE

an Airbus Company

W: www.navblue.aero

T: +33 5 82 84 06 18

E: communications@navblue.aero

Location: Toulouse, France; Waterloo, Canada; Hersham, UK; Stockholm, Sweden; and Bangkok, Thailand

NAME OF PRODUCT MARKETED

• Electronic Flight Bag applications

• Fuel applications

• Dispatch & Crew Planning

• Airspace & Airport Consulting

KEY BUSINESS/SOFTWARE AREAS

• Electronic Flight Bag & Documentations

• Fuel Solutions

• Ops Control Center Solutions

• Consulting

• Flight Data Analysis

NAVBLUE is an Airbus Services company, dedicated to Flight Operations & Air Traffic Management Solutions, wholly owned by Airbus. Through digital & collaborative innovation, our passionate and customer-focused team develops solutions to enhance the safety and efficiency of air transport.

NAVBLUE provides solutions and services for mixed fleets and supports both civil and military environments, on the ground or on board any aircraft. NAVBLUE offers the highest level of expertise in digital cockpit operations, Operations Control Centre (OCC) systems, Flight Ops Engineering, Performance Based Navigation (PBN) and Air Traffic Management (ATM).

NVable

W: www.nvable.com

T: +44 141 280 0050

E: contact@nvable.com

Location: UK

OpenAirlines

W: www.openairlines.com

T: +33 (0)5 31 61 52 18

E: stephane.nitenberg@openairlines.com

Location: France, Hong Kong, USA, Canada

NAME OF PRODUCT MARKETED

• ConNVerge for Aviation

KEY BUSINESS/SOFTWARE AREAS

• Electronic Techlog

• Electronic Forms (Assessments)

• Document Management

• Operational Analysis

• Station Operational Compliance

The concept behind our CoNVerge platform is simple. We believe that businesses should have the flexibility to easily innovate and add new applications to their toolbox, without being stifled by legacy technology or a single technology brand.

CoNVerge is all about minimising risk, fuss and capital costs and maximising efficiency. Provided as a service, it combines a hosted environment and web portal with mobile applications and data interfaces to virtually any system.

The platform is easily integrated into your existing business systems and brings together the best tools to handle data acquisition and data analysis — all on scalable infrastructure. Best of all, we even take the day-to-day management off your hands.

Our CoNVerge platform is blazing a trail in the aviation sector. In a hi-tech industry, where the stakes are even higher, long-standing clients such as British Airways Cityflyer know they can rely on NVable and our custom-designed software to make things simple, safer, more secure and streamlined. We provide airlines with technology solutions that reduce effort, improve processes and produce useful information, with one simple goal — to change things for the better.

Bring everything together and do IT better when you bring onboard CoNVerge and NVable.

NAME OF PRODUCT MARKETED

• SkyBreathe® Analytics — Fuel management software

• SkyBreathe® MyFuelCoach — Pilot engagement app

• SkyBreathe® OnBoard —

Real-time eco-flying app

• SkyBreathe® APM — Aircraft Performance Monitoring

• SkyBreathe® OCC — On-time performance analysis

KEY BUSINESS/SOFTWARE AREAS

• Fuel Efficiency

• EFB app for In-flight optimization

• Aircraft Performance Monitoring

• CORSIA & EU-ETS Management

• On-time performance analysis

Starting from the observation that every year, nearly 660 million tons of CO2 are emitted by airplanes, i.e. more than 20 000 kilos of CO2 per second, OpenAirlines has developed innovative solutions to help airlines reduce their costs and environmental impact.

Drawing on eight years of R&D, SkyBreathe® came into the market in 2013 as an innovative eco-flying solution based on Cloud, Artificial Intelligence, and Big Data to save fuel and reduce airlines’ carbon footprint by up to 5%.

Every department contributes to a safe and efficient fuel culture. That’s why SkyBreathe® is a 360° eco-flying platform designed to connect all stakeholders — Chief Pilots, Fuel Managers, Dispatchers, Pilots, and Performance Engineers, to name a few. The platform provides all the tools they need to build and grow a successful fuel efficiency program without juggling many different tools.

REDifly

W: www.redifly.com

T: +41 43 555 31 65

E: las@redifly.com

Location: Switzerland (HQ), Ireland

NAME OF PRODUCT MARKETED

• REDiFly Pilot Log

• REDiFly Tech Log

• REDiFly Cabin Log

• REDiFly Command (Ground System)

• REDiFly Core (Integration Module)

KEY BUSINESS/SOFTWARE AREAS

• Full Electronic Technical Logbook

• Digitization of paper process

• Data harvest, storage & analytics

• Maintenance and scheduling integration

• CAME & compliance support

• Defect management

REDiFly delivers a sleek and modern Electronic Technical Logbook. We are an independent, data-driven company that offers bespoke software solutions for the aviation industry. We provide a comprehensive framework that can integrate with an airline’s current systems, including MRO, flight scheduling, and crew management, amongst others.

What do we do? At REDiFly we work with the key people involved in digitizing your current paper-based aircraft technical logbook. In doing so, we increase levels of safety and regulatory compliance, streamline flight-to-ground connectivity and enable digital archives of secure and searchable aircraft records. We provide a seamless intersection between flight operations and aircraft maintenance to minimize communication errors while maximizing the efficiency of daily operations.

What makes us different? We are an independent company that applies a user-centric approach by working closely with our customers through the onboarding, trial and go-live phases of an implementation. Our flexibility means that REDiFly adapts to your current processes rather than the other way around.

The SA Group

W: www.scanav.com

T: +45 7950 8000

E: sa@scanav.com

Locations: Denmark, Sweden, Norway, Czech Republic, Greece, Bahrain, CIS, India and Malaysia

NAME OF PRODUCT MARKETED

• Scandinavian Avionics’ Tablet Based EFB Solution

KEY BUSINESS/SOFTWARE AREAS

• Electronic Flight Bag Solutions

• Avionics Certification

• Avionics Installation

• Avionics Maintenance, Repair & Overhaul

• Avionics Training

Scandinavian Avionics offers a state-of-the-art, future-proof, tablet based Class 2 EFB solution, which provides the functionality to meet today’s operational requirements of airlines and aircraft operators and in addition is simple to upgrade in the future to meet coming requirements.

The concept consists of two ruggedized 10.1” Panasonic tablets installed in the cockpit combined with a data integration center and a communication unit installed in the avionics compartment. The data integration center is used for power, aircraft interface and server capability and the communication unit enables and controls the data communication between the EFB system and the airline’s ground infrastructure.

The SA Group provides complete turn-key avionics solutions for civil and military aircraft.

SITA FOR AIRCRAFT

W: www.sita.aero/aircraft

E: media.relations_aircraft@sita.aero

Location: Switzerland. Regional Offices in: USA, UAE, UK, Canada, France, Brazil and Singapore.

NAME OF PRODUCT MARKETED

• AIRCOM applications and services, Datalink, EFB solutions, CrewTab

• eWAS Pilot

• OptiClimb

• OptiDirect

• Opti Level

• OptiSpeed

• Mission Control

KEY BUSINESS/SOFTWARE AREAS

• AIRCOM applications: FlightTracker, FlightMessenger

• Cockpit Applications and Services

• AIRCOM ACARS Services

• AIRCOM Datalink Applications

• AIRCOM Information Services

SITA For Aircraft represents the aircraft arm of SITA. SITA is the IT provider for the air transport industry, delivering solutions for airlines, airports, aircraft and governments. Today, SITA drives operational efficiencies at more than 1,000 airports. SITA’s technology provides solutions that help more than 40 governments strike the balance of secure borders and seamless travel, while delivering the promise of the connected aircraft to more than 400 airlines on 17,000 aircraft globally.

SITA is powering a digital shift to make air travel more connected, seamless, efficient, safe and sustainable. Its communications network connects every corner of the globe and handles vast volumes of data every second.

SITA is 100% owned by the air transport industry, with a presence in 200 countries and territories and a customer service team of more than 2,000 people around the world.

SkyPath

W: skypath.io

T: +972-3-9003510

E: Contact@skypath.io

Location: Tel-Aviv, Israel; USA

NAME OF PRODUCT MARKETED

• SkyPath™ Turbulence

• SkyPath™ PIREPS

• SkyPath™ data services

KEY BUSINESS/SOFTWARE AREAS

• EFB iOS App

• Dispatch flight planning WEB module

• Management Analytics and Bi

• Incidents and playback Debrief

• EFB and WEB integration SDK & APIs

Skypath is world’s leading turbulence and auto-PIREPs data service provider whose alert system improves cabin safety and cuts airline operating costs. Established in 2015, It is a one-of-a-kind software-only solution which provides unique turbulence data based on a smart patented algorithm.

SkyPath already has more than 30K subscribers, including major US airlines. Airlines using SkyPath join a larger crowdsourcing network, and gain access to turbulence mapping generated using SkyPath’s patented AI technology and real time airborne data collection. SkyPath provide service to thousands of users a day and is becoming the industry gold standard

SkyPlan

W: www.skyplan.com

T: 1844SKYPLAN(7597526)

E: info@skyplan.com

Location: Canada, UAE

KEY BUSINESS/SOFTWARE AREAS

• Flight planning

• Cost Indexing, Air Nav charge, route optimization

• Integration — Airline Scheduling, EFB, Performance

• Automated flight planning, briefing, filing

• Flight watch

Skyplan services Ltd. is an industry leading airline service provider of flight planning solutions, consulting, IT services, fuel, and trip planning services.

Aurora2 is a comprehensive, fully-integrated SaaS package that successfully manages flight planning, maintenance, briefing, automation, and integration requirements of modern airlines. It supports flight operations to evaluate the optimal route while taking current flight related data into account. The route module identifies the best route from multiple options while taking current flight-related data into account. The flight planning solution not only optimizes flights, but also allows the strategic evaluation of future routings and the statistical analyses of city pairs.

Aurora2 creates a universal framework of airline pre-flight planning and coordinates airline scheduling, maintenance, performance, EFB, briefing, weight and balance, and flight watch. It is designed to reduce or eliminate manual processes, enabling semi- or full automation for airline dispatchers to save time and money for more strategic technology usage.

Skyplan can help reduce airline IT complexity, lower costs, and eliminate inefficiencies by making flight planning and business solutions work harder for you. The Skyplan support team takes a holistic view of your needs and designs solutions for your environment and business objectives while leveraging proven delivery methods, local talent, and in-depth domain knowledge for the lowest TCO.

Smart4Aviation

W: www.smart4aviation.aero

T: +31 20 654 1824

E: info@smart4aviation.aero

Location: Netherlands, Poland, Canada, USA

NAME OF PRODUCT MARKETED

• Smart LOAD, Smart COMM, Smart BRIEF

• Smart VIEW+, Smart OPERATIONS MANAGER

KEY BUSINESS/SOFTWARE AREAS

• Weight and Balance

• Communication and Alerting

• Pilot and Cabin Crew Briefing

• Flight Planning and Tracking

• Fleet Management

Smart4Aviation is one of the fastest growing companies in aviation operations, founded to provide web and mobile based products and services designed to optimize, simplify and improve airline operations. Our company is committed to delivery of the highest quality, most innovative and costeffective, state-of-the-art solutions to support all of your current and future operational business needs. Our products effectively manage all operational business units, such as Operations Control Management, Load Planning and Weight & Balance, Communications (all Operational and Corporate branches), Flight Planning, NOTAM Management, Flight Dispatch, Flight and Cabin Crew Briefing, Weather, Flight Tracking and Aircraft Performance.

Our web based and mobile solutions with an exceptional support are recognized within the industry as being some of the most dependable and innovative in the market. All of our current customers such as among others Air Canada, Delta Air Lines, Qantas, Emirates, Air France, easyJet, Alaska Airlines, Iberia and Cebu Pacific have all benefitted from implementing Smart4Aviation solutions.

Smart4Aviation’s web and mobile-based solutions have been acknowledged as the “Smart Choice” within the industry by a number of international and domestic air carriers.

StorkJet

W: www.storkjet.com

T: +48 600 800 528

E: info@storkjet.com

Location: Poland

NAME OF PRODUCT MARKETED

• FuelPro — Fuel Efficiency Dashboard

• AdvancedAPM — Aircraft Performance Monitoring

• FlyGuide — EFB app to engage pilots

KEY BUSINESS/SOFTWARE AREAS

• Fuel efficiency

• Flight Profile Optimization

• Aircraft performance monitoring

• Idle Factor

We help airlines save fuel and reduce CO2 emissions by analyzing their flight data.

StorkJet is the only company on the market that provides a full scope of fuel efficiency solutions for all aircraft types:

FuelPro — Fuel Efficiency Dashboard powered by AI to save fuel within 44 initiatives from all flight stages.

FlyGuide — an engaging EFB app designed by pilots for pilots, which helps prepare for the flight, gives real-time support during all flight phases and shares reliable feedback.

AdvancedAPM — Aircraft Performance Monitoring software provides up-to-date performance factors for accurate fuel planning.

Idle Factor — for descent optimization.

In 2022 StorkJet helped its customers save over 60 million USD and reduced carbon emissions by 186k tons. These achievements have earned StorkJet numerous awards, including being named the world’s best technology company last year.

Taillog

W: www.Taillog.aero

T: 0045 2929 3020

E: sales@taillog.aero

Location: Roskilde, Denmark

NAME OF PRODUCT MARKETED

• Taillog EFB

KEY BUSINESS/SOFTWARE AREAS

• Digital OFP

• Weight & Balance

• Journey-/Techlog

• Data Analysis tool

• Aircraft Data integration

TAILLOG EFB System is a fully integrated EFB and flight progress tool containing your flight plan details, company documents, weather charts and NOTAM’s, to name a few. The digitalization of the workflow amongst operators is of high priority to Taillog EFB System and they have achieved this with a ‘Go for Simplicity’ approach ensuring satisfaction amongst their customers.

TAILLOG interfaces with pre- and post-flight systems and enables both automatic and manual control, supporting calculation of abeam times and fuel consumption thereby eliminating miscalculations and human errors. Their EFB is continuously evolving based on the market developments and Taillog’s latest capability of retrieving, utilizing and distributing data from the aircraft directly within their EFB, which is truly optimizing the efficiency amongst operators throughout their respective departments.

Tomorrow.io

W: www.tomorrow.io

E: sales@tomorrow.io

Locations: Boston, Tel Aviv, Boulder, Singapore

KEY BUSINESS / SOFTWARE AREAS

• Weather Insights

• Hyperlocal Weather

• Airline Collaborative Decision Making Platform

• Lightning Detection and Alerting

Tomorrow.io is the world’s leading Weather Intelligence Platform™, helping countries, businesses and individuals manage their climate security challenges. Fully customizable to any industry impacted by the weather, customers around the world including Uber, Delta, Ford, National Grid and more use Tomorrow.io to dramatically improve operational efficiency. Tomorrow.io was built from the ground up to help teams predict the business impact of weather, streamline team communication and action plans, improve productivity, and optimize profit margins.

TrustFlight

W: www.trustflight.io

T: 44 (0) 330 229 0219

E: info@trustflight.io

Location: Leamington Spa, UK; Edinburgh, UK; Luton, UK; St Helier, Jersey

NAME OF PRODUCT MARKETED

• Tech Log, Task Cards

• Digital Logbook

• CAMO (service)

• Aircraft Registry (service)

KEY BUSINESS/SOFTWARE AREAS

• Aircraft log books

• Aircraft maintenance task cards

• Digital and paperless working

• CAMO support

• Aircraft Registry support

From inception, TrustFlight has been ingrained in the aviation industry. Founded by two commercial pilots with a proven track record at the intersection of technology and business, the business has grown considerably and with stability, having recently celebrated the opening of a fourth office.

Throughout, TrustFlight gained an incredible team with backgrounds spanning different areas of aviation and technology, ensuring a solid presence in the industry. Now offering a range of products and services within the sector, TrustFlight helps to remove costly paperwork and associated errors, preserve aircraft value, and increase efficiency and safety in aircraft operations.

Five values shape TrustFlight’s culture, guide the business’s work and the way it grows. Integrity Transparent and open: offering trust to partners and assuming it from them. Responsibility Owning the work they do and taking responsibilty for it: striving to make it the best possible. Leadership Leading from within: providing support for the team to do incredible work and drive the industry forwards. Innovation Products are crafted for the future needs of the industry, going beyond what exists in the market. Excellence Every one of TrustFlight’s values contributes towards the excellence in their products.

Ultramain

W: www.ultramain.com

T: +1.505.828.9000

E: sales@ultramain.com

Location: Albuquerque, New Mexico, USA

NAME OF PRODUCT MARKETED

• ULTRAMAIN® v9™ M&E / MRO

• ULTRAMAIN Mobile Mechanic™

• ULTRAMAIN Mobile Inventory™

• ULTRAMAIN ELB™

• ULTRAMAIN M&E / MRO: 31 modules including: Configuration Management; Line/Base Mx Planning; Line/ Base Mx Scheduling; GATe; Quality Assurance; Asset Management

KEY BUSINESS/SOFTWARE AREAS

• Maintenance & Engineering

• MRO

• Military Maintenance

• Maintenance Planning & Scheduling

• Paperless Customer Care on Mobile Devices

• Electronic Technical Logbook

Ultramain Systems, Inc. develops M&E / MRO and ELB software for the aviation industry and is the only aviation software provider with customers running full, end-to-end paperless operations from the cockpit to the ground.

ULTRAMAIN v9, featuring Mobile Mechanic and Mobile Inventory enables real-time paperless data collection for the full maintenance and inventory process. Combine ULTRAMAIN v9 with ULTRAMAIN ELB, the easy-to-use electronic logbook, and the entire maintenance process becomes paperless. Contact us to learn what you need to equip your organization with customer mobile devices and see why elite aviation customers around the world are choosing ULTRAMAIN to reduce costs and increase aircraft up time.

Vistair Systems

W: www.vistair.com

T: 01454 550663

E: info@vistair.com

Location: United Kingdom and USA

NAME OF PRODUCT MARKETED

• DocuNet

• SafetyNet

KEY BUSINESS/SOFTWARE AREAS

• Aviation Document Management (All format types inc. PDF, XML, S1000D, I Spec 2200)

• Electronic Flight Bag (EFB)

• Document Management and Distribution Platform

• Maintenance & Engineering

• Flight Operations

• Compliance Tracking

• Form Creation and Management

• Aviation Safety Management Software

Vistair provides document, safety, and quality management technology solutions to support the delivery of improved safety, compliance, and operational efficiency that results in significant commercial savings to aviation organizations. Combining technology, development expertise and service delivery, Vistair’s suite of aviation technology solutions provides both commercial airlines, aerospace and defense organizations with an approach that helps demonstrate a clear link between increased reporting and a change in procedures and behaviors, which fundamentally drives a safer organization.

Document Management: DocuNet is the aviation industry’s leading end-to end document management solution, providing a coherent, single point of control for editing, publishing, distributing, and viewing all operational documentation. It provides the flexibility to access documents via the web and mobile devices and can also manage documents in all formats.

Weathernews Inc.

W: global.weathernews.com

T: 00 45 392 78720

E: skysales_eu@wni.com

Locations: Tokyo, Oklahoma, Copenhagen, London Moscow, New York, Paris, Athens, Sao Poulo, New Delhi, Kathmandu, Yangon, Bangkok, Singapore, Jakarta, Hanoi, Hong Kong, Manila, Taipei, Shanghai, Seoul

NAME OF PRODUCT MARKETED

• Go or No-Go Decision Support

• Personal weather briefings

• En-Route Weather Forecast

• Foster Flight Watch

• Foster EFB

• Flight Operations Control Support

• Airspace Critical Operations Support

KEY BUSINESS/SOFTWARE AREAS

• Airlines weather support

• Daily weather forecast

• Weather IT solutions

Weathernews Inc. is a private weather company operating worldwide within 44 different industries, collecting weather data from various sources as well as using their own proprietary infrastructure. They use their proprietary infrastructure to provide support where there is no or scarce weather information.

Weathernews Inc. supports flight dispatchers, operations members and pilots with a wide range of services during all phases of the flight, from planning, en-route and landing. The business serves customers in Star Alliance, SkyTeam, oneworld and Value Alliance, with support for more than 350 airports, Weathernews Inc.’s risk communicators are available to assist users in any weather-related needs.

Weathernews Inc. has more than 30 years experience supporting and servicing airlines, and strives to learn each airline’s weather-related needs and challenges to fully support and ensure safety, efficiency and contribute to sustainability.

Weathernews Inc.’s services are easily accessible through web links, and were developed with the focus of user friendliness and clear user interface.

Web Manuals International

W: www.webmanuals.aero

T: +46 (0)40 694 10 40

E: info@webmanuals.aero

Location: Sweden, USA

NAME OF PRODUCT MARKETED

• Web Manuals

KEY BUSINESS/SOFTWARE AREAS

• Monitoring

• Authoring

• Editing

• Publishing

• Distribution

Web Manuals International AB has developed knowledgemanagement solutions for the aviation industry since 2008, with the headquarters in Malmö, Sweden and an office in San Diego, California. Web Manuals is a tool for digitizing manuals to simplify authoring and distribution of company manuals for the aviation industry.

Web Manuals is available as a Software-as-a-Service subscription, with minimal training and configuration required to get started. The service includes support, hosting, availability monitoring, maintenance, and at least two system upgrades per year.

We set the standard for digitizing manuals for the aviation industry by providing an easy-to-use solution enabling endto-end control, compliance, agility and cost-efficiency.

In short, our clients save time and money in editing, publishing and distributing their operational manuals while being able to publish new revisions as often as needed and gain a full control of their documentation and communication systems.

The Web Manuals Compliance Libraries enable compliance automation by allowing controlled real-time compliance monitoring of company procedures linked to Implementing Rules and Acceptable Means of Compliance in the EASA and FAA regulations, as well as a number of aviation standards such as IOSA, IS-BAO and ARGUS.

Yonder

W: www.yonder.info

T: +41 43 215 27 94

E: contact@yonder.info

Location: Zurich, Switzerland

NAME OF PRODUCT MARKETED

• Yonder

KEY BUSINESS/SOFTWARE AREAS

• Content Management System

• Workflow-based Content Distribution

• Compliance Tracking

• Content-based Learning

• Smarten Up Your Documents

Smart, fast, reliable — Yonder empowers you to take the next step in information management. Yonder leverages the full potential of digitalization by offering you a solution built around dynamic content rather than static documents, creating a modern, user-centric experience. As well as providing intelligent solutions for operations manuals, guidelines, regulations and standards.

Yonder brings operations manuals and aircraft manufacturers’ handbooks together in one place. The solution’s smart features — including intuitive dashboards, role-specific updates and a responsive offline app — make life much easier for aircrews and ground staff alike. But Yonder has many advantages for editors and authors too: as well as making it simple to cross-reference content and avoid duplicates, it offers fully-integrated approval and publication processes.

Our Highlights

• User- and task-specific information management

• Automated revision management syncing manufacturers’ and operations manuals

• Manual and compliance connectors

First-class service: Yonder’s personalized customer care

Looking for advice? Need help with onboarding? Or day-today support? Our expert team offers outstanding customer service with all the hallmarks of Swiss quality and is ready to help you tailor Yonder to your every need.

BOUNDLESS BACK ISSUES

START YOUR INVESTMENT WITH OUR EXTENSIVE BACK ISSUES OF IT SOLUTIONS

CLICK HERE