Aircraft IT Operations V12.4 Winter 2023 by aircraftit

AIRCRAFT IT Operations CASE STUDIES: TRANSAVIA FRANCE • CONDOR • WHITE PAPER: BOEING EFB

WINTER 2023 • V12.4

EFBs in a connected aircraft

Using an Aircraft Interface Device to get the best from EFB apps TRANSAVIA FRANCE: Improved safety & fuel economy

A FLEET VIEW FOR CONDOR: Efficiency benefits

FUELING JOINS THE DIGITAL AGE: Network Business

NEWS • NEW TECHNOLOGY: INFORMATION DESIGN ONE • VENDOR FLIGHT LOG: OFFBLOCK • OPERATIONS SOFTWARE DIRECTORY

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COMMENT Aircraft IT Operations: Fuel burn and emissions are always high on an airlines agenda but tracking and condition also matter hugely. AIRCRAFT IT Operations Publisher/Editor Ed Haskey E-mail: ed.haskey@aircraftit.com Telephone: +44 1273 454 235 Website: www.aircraftIT.com Chief Operating Officer Scott Leslie E-mail: scott.leslie@aircraftit.com Copy Editor/Contributor John Hancock E-mail: john@aircraftit.com Magazine Production Dean Cook E-mail: deancook@magazineproduction.com AircraftIT Operations is published bi-monthly and is an affiliate of Aircraft Commerce and part of the AviationNextGen Ltd group. The entire contents within this publication © Copyright 2023 AviationNextGen Ltd an independent publication and not affiliated with any of the IT vendors or suppliers. Content may not be reproduced without the strict written agreement of the publisher. The views and opinions expressed in this publication are the views of the authors and do not necessarily reflect the views or policies of their companies or of the publisher. The publisher does not guarantee the source, originality, accuracy, completeness or reliability of any statement, information, data, finding, interpretation, advice, opinion, or view presented.

WORDS: ED HASKEY

023 has seen some exciting developments in the field of aviation with progress on both hydrogen power and sustainable aviation fuel to reduce fuel burn and emissions. But whatever resources are used to fuel flights, it is likely to remain, for the foreseeable future, the costliest component in flying. Airlines have fuel cost savings and emissions targets to meet today, not just a few years down the road. Therefore, keeping on track for future fuel burn reductions by gaining efficiencies right now, and getting the most out of fuel to reduce the cost of a flight and reduce emissions, is the priority today. Also, of course, optimizing aircraft condition and the time that they are in the air generating revenue (avoiding breakdowns and delays) will pay huge dividends in cost and reputation. And tracking aircraft has become more important than ever. In many cases, these requirements are interlinked. In this issue, we have a strong focus on fuel management and efficiency. Transavia France shares an experience that is first and foremost about data

driven flight tracking and weather alerts but, as well as improving safety and passenger comfort, it also improves fuel burn. Condor shares with readers how that airline has implemented a modern fleet view solution to support the highest standards of fleet condition at all times. Still on the topic of fuel, we have a white paper that explores how the fueling process can enter the digital age by applying network marketing principles to a diverse process and multiple commercial relationships that typify fuel supply. Then a white paper on aircraft connectivity shows how an aircraft interface device can improve the utility of EFBs by automating how they recognize the aircraft that the pilot is assigned to fly plus a whole raft of capabilities to improve flying. As well as a Vendor Flight Log from OffBlock, we have the regular round-up of news and technology developments: plus, of course, the comprehensive ‘Operations Software Directory’. Aircraft IT Operations: about the software solutions to make aircraft work better.

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AIRCRAFT IT Operations: V12.4

CONTENTS 06 Latest News and Technology updates Keep up to date with the changing world of IT.

36 CASE STUDY: Improving safety and fuel efficiency at Transavia France

Cyril Canu, then Operations Control Director, Transavia France, shared the experience of a next generation flight tracking app for Dispatch with real time Weather and Alerts How a new flight planning and tracking solution brought improved safety and fuel savings to Transavia France.

42 CASE STUDY: Condor gets a better view of its fleet

Patrick Frey, Fleet Chief Boeing at Condor shares the experience of a new Aircraft Fleet View at Condor Implementing a new Aircraft Fleet View in Condor and the many benefits that has generated for the airline’s efficiency.

50 WHITE PAPER: The Value of EFBs in a Connected Aircraft

Rene de Vogel, Eastern Hemisphere Lead for Boeing Global Services’ Flight Deck and Data Solutions, reveals the benefits of integrating Electronic Flight Bag (EFB) apps with your aircraft via an Aircraft Interface Device (AID). How to make the best of aircraft connectivity using an AID to ensure EFB apps work together for greater value.

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56 VENDOR FLIGHT LOG: OffBlock In the latest of our Q&A pieces, Dietrich Stoll, Founder and CEO, OffBlock, completes his ‘Flight Log’ for Aircraft IT.

58 NEW TECHNOLOGY: A new digital era for aircraft fueling

Robin Weissgerber, Product Strategist aFuel, Information Design One AG explains how fueling is now joining the digital age Digitalizing the fueling process has always seemed difficult but a new app sets out to make it as easy as calling an Uber or booking and Airbnb.

64 Operations Software directory

A detailed look at the world’s leading Operations IT systems.

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New Vendors join Aircraft IT Operations

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The pleasure of welcoming new vendors to the AircraftIT Vendor Panel is also a matter of pride for us. Pride that an increasing number of vendors are realizing the value of AircraftIT’s reach to 35,000 IT decision-makers in the aviation sector. This issue sees the Vendor Panel joined by SkyNet Aviation, EFB Admin Services, Gözen Digital Aviation and Nabla Mobility. SkyNet Aviation REACH Aero offers a state-of-the-art SaaS platform designed from the ground up to bring any aviation OCC into the cutting-edge digital world. The intuitive design supports a range of needs, including flight following and monitoring, weather overlays, crew scheduling, post-flight data analysis, and more. Integrating advanced flight dispatch and live flight tracking data for fast operations management and real-time data analysis. Suitable for managing single aircraft or entire fleets, it ensures optimal efficiency, safety, and compliance, leading to smarter, more effective aviation operations. EFB Administrator services cover Cyber Security CIE and CPSE certified, for both IT and OT environments. They have decades of experience in the airline industry and have had the EFB Administrator role in multiple airlines, AOCs, and models under EASA, FAA and ANAC regulations (B737, B737-8, B777, B787, A220, A320, DHC-8, and

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more). They are highly experienced in both portable and installed EFB and can assist with EFB training of the EFB Manager/Administrator and other flight ops staff. EFB Admin ensures all clients are handled with the utmost discretion and safely covered by their own (or their clients’) NDA. They are present in Scandinavia, the UK, Spain, and Türkiye, but deliver services worldwide! Gözen Digital Aviation (GDA) focuses on creating advanced digital solutions for the aviation industry while setting new standards of digital strategies for leading companies in the market. GDA is thrilled to generate high-functionality niches through the expertise gathered from multiple verticals of aviation. The Company’s vision is to accelerate growth in digital aviation activities, drive enhanced operating efficiencies and provide end-to-end service along with Gözen’s existing activities in the aviation ecosystem. Nabla Mobility has employed various efforts to decarbonize Mobility. However, most initiatives are ‘Manufacturing focus’ and not from an ‘Operation of fleets’ perspective. It is a widely known fact that decarbonization of the aviation industry will not be achievable simply by switching aircraft and fuels to those with lower carbon emissions. Nabla Mobility aims to innovate mobility by optimizing the ‘Operation of Fleets’

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with technology. Welcoming the four new vendors, Scott Leslie, COO of AircraftIT stated, “We are really pleased to welcome these four new vendors to the AircraftIT family. Their expertise will

add yet more skills to our Vendor Panel and further consolidate AircraftIT as the place to go for aviation IT professionals seeking valuable information about their sector.”

Bytron wins Aviation Software Project of the Year Award

In early November 2023, UK based software company Bytron Aviation Systems was proud to announce that it has been awarded the prestigious ‘Aviation Software Project of the Year 2023’ award at the Bluesky Awards. Celebrating excellence in aviation technology, the award is a testament to their dedication to streamlining flight operations, improving safety, and reducing environmental impact with their software solution skybook. The Blue Sky Awards recognize exceptional contributions to the aviation sector and have bestowed upon Bytron this accomplishment. One contribution which played a pivotal role in clinching the award, is

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their fuel analysis dashboard. This system is revolutionizing the way Bytron’s customers manage and optimize their fuel consumption by extracting fuel data directly from EFB devices, and instantly sending it to their ground system for analysing. Shane Spencer, CEO at Bytron Aviation Systems stated, “Receiving this Aviation award is a testament to our commitment to innovation, excellence, and our relentless pursuit of advancing aviation technology. “Our skybook Dispatch and EFB solution are not only making a difference to our 140+ customers, but also setting new standards for software excellence.” AIRCRAFT IT Operations • WINTER 2023 • 7

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At the start of November 2023, Aviation-software leader Comply365 was pleased to announce that its mobile platform will enable Asia Pacific Airlines — a cargo airline that transports emergency relief supplies, US Mail, live animals and other important cargo — to better manage and deliver mission-critical content to its flight crews. Asia Pacific Airlines, headquartered in Guam, specializes in air cargo services throughout the Pacific region, often delivering critical supplies and relief efforts during times of crisis with a fleet of Boeing 757s. The all-cargo jet service needed a better way to manage and update its operational manuals and track compliance in its EFB (Electronic Flight Bag).

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“We serve many small island nations where the remote locations create unique challenges for air cargo transportation, and we needed a reliable solution that would bring more sophistication and efficiency to our EFB,” said Adam Ferguson, President at Asia Pacific Airlines. “Comply365 will reduce our manual processes, enabling us to better manage and deliver the information our crews need, and seamlessly track our read and signs.” Using Comply365’s app, crew members will be able to review their most up-to-date operational content more accurately and quickly, even in the most remote locations. The cargo carrier also will be able to deliver content and personalized notifications based on roles and locations and drive higher rates of compliance with reporting insights.

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Asia Pacific Airlines joins multiple cargo airlines among Comply365’s more than 90 global customers, from start-up airlines to the world’s largest carriers, from ultra low-cost to full-service airlines, charter operators, business aviation, ACMI and wet-lease operators, Unmanned Aircraft System (UAS), flight training and rail operations. “I’m happy to welcome Asia Pacific Airways as the newest member of our Comply365 community, which continues to grow in the Asia-Pacific region,” Comply365 CEO Tom Samuel said. “We’re excited to bring a great mobile experience to Asia Pacific’s crews, and we’re proud to support the valuable services they provide, especially in times of vital need.” Comply365: Comply365 is the

leading provider of enterprise SaaS and mobile solutions for content management and document distribution in highly regulated industries including aviation, rail, and energy. The business’s solutions support the world’s most mobile and remote workforces with targeted and personalized delivery of job-critical

data that enables safe, efficient, and compliant operations. Every day, hundreds of thousands of pilots, flight attendants, maintenance technicians, rail conductors and engineers, and energy workers rely on Comply365 for digital delivery of operational (OEM and company) manuals. Having played an instrumental role in the FAA’s

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approval of replacing the traditional, paper-based, pilot flight bags with electronic flight bags (EFBs), Comply365 partners with clients to transform their industries. Asia Pacific Airlines: Asia Pacific Airlines was formed in 1998 to serve Micronesia and the Western Pacific with a much needed all-cargo jet service. The Fleet and Service has grown to encompass the entire Pacific theatre, providing scheduled and ad-hoc charter service, with bases in Guam and Honolulu. APA is an FAA part-121 Supplemental all-cargo carrier, headquartered in Guam, making the airline the westernmost US part-121 based carrier. APA is a wholly owned subsidiary of Tan Holdings Corporation, which has called the Western Pacific its home for over 50 years.

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Air Niugini orders the A220 and selects NAVBLUE’s flight planning solution

Air Niugini, the national carrier of Papua New Guinea announced in early November 2023 that it has signed a firm order with Airbus for six latest generation single aisle A220-100s under its fleet modernization program. In addition, the carrier will acquire three A220-300s and another two A220-100s from third party lessors. The order was announced at a special event in Port Moresby by Gary Seddon, Acting Chief Executive Officer Air Niugini and Anand Stanley, President Airbus Asia-Pacific, in the presence of the Hon. James Marape, Prime Minister of Papua New Guinea and Hon. William Duma, Minister for AIRCRAFT IT Operations • WINTER 2023 • 10

State Enterprises. Combining the longest range, lowest fuel consumption and widest cabin in the 100-150 seat category, the A220 will be operated by Air Niugini across its domestic and regional network. The new fleet will deliver more capacity and greater reliability across the domestic network and enable the carrier to fly from capital Port Moresby to new destinations across the Asia-Pacific region. Gary Seddon, Acting Chief Executive Officer of Air Niugini said: “This is a milestone in the history of our national airline that will support the growth of trade and tourism in

NEWS

Papua New Guinea. The new aircraft will offer the highest levels of comfort for our passengers, while also ensuring a significant reduction in fuel consumption and emissions when compared to the aircraft they will replace.” Minister Duma said: “This is a momentous occasion for Air Niugini. Coinciding with the airline’s 50th Anniversary, Air Niugini secures six new regional jets that will revolutionise travel for the citizens of Papua New Guinea. I am looking forward to welcoming the ‘People’s Balus’ (the people’s plane) to our skies”. Christian Scherer, Airbus Chief Commercial Officer and Head of International, said: “Air Niugini has seen how much more the A220 brings to their airline than the competing product in this space, so much more efficiency, range, comfort and growth potential. We thank Air Niugini for its confidence in Airbus and are committed to offering our full support to the airline as it transitions to its new fleet.”

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Air Niugini also announced that it has selected a flight planning support system from Airbus subsidiary NAVBLUE for its fleet. Called N-Flight Planning (N-FP), the solution will help the airline optimize on fuel, time and cost to meet operational needs, while ensuring overall safety and compliance. The A220 is the most modern airliner in its size

category, carrying between 100 to 150 passengers on flights of up to 3,450 nautical miles (6,390 km). Depending on cabin configuration, the A220-100 serves the 100-135 seat market, while the larger A220-300 is perfectly tailored for the 120-150 seat market. The aircraft is powered by Pratt & Whitney’s latest-generation GTF™ engines. Offering 25% lower fuel burn and CO2 emissions per seat compared to previous generation aircraft, the A220 also has the largest cabin, seats and windows in its class, ensuring superior comfort. As with all Airbus aircraft, the A220 is already able to operate with up to 50% Sustainable Aviation Fuel (SAF). Airbus aims for all its aircraft to be capable of operating with 100% SAF by 2030. As at the end of September, Airbus has received over 800 orders from around 30 customers for the A220, of which more than 280 have been delivered. The A220 is already in successful service with 17 airlines worldwide.

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NAVBLUE supports flight test for EoR concept in Tianjin Binhai airport The cooperation project between Europe and China financed by the EU-China Aviation Partnership Project (*), and supported by NAVBLUE, has successfully demonstrated the Established on RNP AR concept to support simultaneous independent approaches in Tianjin Binhai airport, China, on September 26th, 2023. Required Navigation Performance with Authorization Required (RNP AR), a Performance Based Navigation (PBN) navigation specification, is the ideal solution for this type of airport. During this demonstration, two Tianjin Airlines Airbus A320 aircraft performed a simultaneous approach at night on runways 16L and 16R. One aircraft used an RNP AR approach designed by NAVBLUE, the other one used the published Instrument Landing System (ILS) approach. Simultaneous independent approaches are an important concept to support the operational efficiency needs of large airports. Traditionally this concept relies on the use of the Instrument Landing System (ILS), which implies long straight trajectories. Established on RNP AR (EoR) is a recent concept that enables the use of RNP AR approaches along with ILS or another RNP AR. This concept significantly improves the efficiency of simultaneous independent approaches:

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• The RNP AR trajectory is much

shorter than the ILS, with track miles reduction between 10 to 30 miles per approach. • The ILS trajectory itself is also shortened as the constraint for 1000 feet vertical separation is removed. This demonstration paves the way for extended trial operations in Tianjin and the use of EoR in China and Europe as a means to foster positive environmental impact: • Reducing track miles; • Reducing noise at airports with parallel runways. This project was led with the cooperation of the Civil Aviation Authority of China (CAAC), Tianjin Airlines, Tianjin Airport, FRACS and PBN4ATC. (*) The EU-China Aviation Partnership Project (APP) is part of the EU-North Asia Aviation Partnership Program, implemented by EASA and funded by the European Union.

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Gestair, selects TrustFlight’s Centrik for real-time operational management In early December 2023, TrustFlight, a technology innovator focused on digitization of the aviation industry, announced that Gestair, Spain’s largest business jet fleet operator, a European benchmark which also specializes in MRO and flight support services, has selected TrustFlight’s Centrik solution for real-time operational management of their fleet of more than thirty-five (35) and growing aircraft. “We are very pleased to have implemented Centrik. This innovative software allows us to effectively integrate the Company Management System with Operational and Training domains, providing us with complete real-time monitoring while also reinforcing our Electronic Flight Bag (EFB) system,” said Rafael Melero, General Manager of Gestair Aviation. He continued, “The implementation of electronic records and the centralization of operational management processes in our European AOCs in Malta and Spain makes us more competitive, more efficient, more productive, and even safer thanks to the ease of use of Centrik.” Centrik, which removes costly, outdated paper-based processes and procedures for fleet operators, MROs, regulators, and airports around the world, increases operational efficiencies and safety by providing a complete

picture into an organization’s operational profile. With modules that digitize multiple departmental functions, including Risk, Safety, Compliance, Manuals, Documents, Meetings, Training, EFBs, and more, Centrik is the world’s only all-in-one management system for every element of successful maintenance and flight operation departments. “With over 80,000 TrustFlight users across the world, our suite of solutions are empowering organizations to gain real-time operational oversight, improve efficiency through tailored solutions, and provide intuitive, actionable outcomes to end users in a way that’s currently unique to the market,” said Karl Steeves, Director, TrustFlight. “As we expand our reach globally, it is becoming clear that Centrik is a best-in-class product designed specifically for the aviation marketplace — a sentiment echoed by our trusted partners.” Out of the world’s ten largest business jet operators, five of them currently leverage TrustFlight solutions as part of their digital transformation. In addition to Centrik, the firm also offers Electronic Tech Log, MEL Management, and Reliability Analytics software that seamlessly integrates for a unified user experience that leads to accurate, actionable decision-making across the enterprise. AIRCRAFT IT Operations • WINTER 2023 • 13

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Southwest Airlines signs historic deal for AvioBook’s technology and hardware suite

Services & Software for: Flight Data Analysis (FDA) Flight Operations Quality Assurance (FOQA) Flight Data Monitoring (FDM)

In late November 2023, Southwest Airlines, the largest U.S. airline in terms of domestic passengers, announced that it has chosen AvioBook, a Thales Group Company, to equip its fleet with an industryleading technology portfolio. Supported by AvioBook, Southwest aims to further optimize operations with environmentally sustainable solutions. The carrier’s multi-year contract with AvioBook provides Southwest with the most innovative technology platform on the market. The deal includes the only fully-integrated Electronic Flight Bag (EFB) and Electronic Logbook (eLB) solution on the market to improve efficiency throughout the operation. Southwest has also signed an agreement to equip the world’s largest all Boeing 737 NG

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fleet with AvioBook’s Aircraft Interface Device (AID), known as AvioCast. Once installed, it will provide real time aircraft data to various operational groups. AvioBook’s comprehensive suite of software and hardware is designed to further mitigate safety risks, enhance compliance, add technology redundancy and resilience, and increase environmental sustainability, all while enabling shorter turn times. Southwest has long been a trailblazer in incorporating digital technologies to improve the Employee and Customer experience. The AvioBook suite will help eliminate the 88 million pages of paper still being printed annually and will give users the confidence of having the latest information at their fingertips, with data updated as and when the situation changes.

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AvioBook’s FAA-approved solution is built on user-centric product design as well as robust and reliable integrations meaning pilots can easily find the information they need, when they need it. To ensure full user engagement, implementation will be gradual with the first benefits of the project expected to be seen in 2024. With Southwest as part of the customer community, AvioBook strengthens its leadership position in the EFB market handling a fleet of over 4,000 tails and 100,000 flights per week. “Southwest is thrilled to collaborate with AvioBook to modernize our operation and introduce cutting-edge technology solutions directly benefiting our frontline Employees.

These advancements not only streamline processes but also eliminate numerous paper-based documents. This shift empowers our Employees to dedicate more time and focus on delivering Southwest Hospitality to our valued Customers.” said Steve Christl, Vice President Ops Strategy & Implementation, Southwest Airlines “Being able to support Southwest’s digital transformation is a great source of pride for everyone at AvioBook. We look forward to helping bring together all Southwest stakeholders from across the airline, improving communications and workflows while eliminating paper.” added Frédéric Dru, AvioBook CEO.

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Indonesia airlines sign for Airbus and NAVBLUE digital solutions Indonesian carriers — Lion Air and Batik Air, under the Lion Air group, as well as Super Air Jet — announced in early November 2023 that they have trusted Airbus’ digital solutions to achieve efficiency in their maintenance and flight operations. These carriers have already adopted the Airbus Skywise Health Monitoring (SHM) solution as their fleet performance tool, as well as the NAVBLUE N-Flight Planning (N-FP). In total, the various contracts will cover up to 110 aircraft, comprising the A320 and A330 Family. Harnessing the cloud and big data technology of the Skywise aviation data platform, SHM, collates and centralizes aircraft alerts in real time, flight-deck effects, maintenance messages etc., prioritizes and correlates them with the relevant troubleshooting procedures, highlights operational impacts, and provides the maintenance history of the system, allowing effective management of the aircraft events. Overall, SHM saves airlines time and decreases the cost of unscheduled maintenance thanks to data-driven decisions. In addition, Lion Air and Batik Air, as well as Super Air Jet, continue to rely on NAVBLUE for various aviation services, including navigation charts, Flight Management System (FMS) navigation databases, and the aircraft performance calculator tool (Flysmart+). For these airlines, this service scope has now been expanded to encompass N-Flight Planning (N-FP) — a robust solution that generates optimized flight plans, while offering seamless integrations with third-party systems. Its eventdriven automation and alerting features enhance productivity and enable a manage-by-exception approach. “We are pleased that Lion Air, Batik Air and Super Air Jet have adopted SHM and NAVBLUE N-Flight Planning (N-FP) to improve fleet efficiency and health monitoring. These contracts are testament to the rebounding Indonesian aviation market, which has also shown full confidence in Airbus’ digital solutions. We look forward to supporting our customers in Indonesia as they continue their growth trajectories,” said Anand Stanley, President Airbus Asia-Pacific. AIRCRAFT IT Operations • WINTER 2023 • 16

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Binter Technic signs for AMOSeTL Swiss-AS was delighted to announce, in early December 2023, that Binter Technic (including Binter), one of their valued customers, has signed up for AMOSeTL. As the airline embarks on this new journey towards a paperless future with AMOSeTL, its fleet of mainly ATR 42/72 aircraft will add a further 34 aircraft to the currently fast-growing pool of aircraft to be managed via AMOSeTL. This marks another milestone in the continued growth and industry adoption of AMOSeTL. The use of AMOSeTL will allow Binter to better achieve all the benefits expected from an electronic Techlog, such as reduced aircraft turnaround times and process cost reductions, but also reach heightened data consistency

and accuracy thanks to real-time data availability and instant and seamless integration with AMOS. Noteworthy is the recent availability, from AMOS Release 23.12, released on 1st December 2023, of the new Cabin mode of AMOSeTL for all customers. This complements the Pilot and

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happening at another of Swiss-AS’s customers, this solidifies AMOSeTL’s position in the market. With an enhanced mobile application portfolio and the newly released AMOSeTL, Swiss-AS is proud to support Binter Technic and all our other customers in their digitalization and paperless projects. “At Binter we are committed to innovation and digital transformation. In maintenance, work is already being done with digital signature and paperless processes with AMOS. With the addition of AMOSeTL, we will fully digitize end-to-end processes, from operator to MRO”, highlighted Javier Bretón, Managing Director of Binter Technic.

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MRX Systems joins Airbus’ Skywise Partner Program as an app editor MRX Systems, a pioneering company in aviation technology solutions, has now become a part of the esteemed Skywise Partner Program by Airbus, stepping into a pivotal role as an app editor. This collaboration, confirmed in late November 2023, signifies a significant stride in harnessing the power of data analytics in the aerospace sector. Skywise, a brainchild of Airbus and powered by Palantir Technologies’ expertise in data analytics, is a revolutionary approach to aviation data utilization. The platform ingeniously combines in-flight, engineering, and operational data within an analyticsrich environment, offering a unique industry data platform purpose-built to tackle Aircraft Operations Challenges. Skywise’s mission is simple yet profound: “Unleashing the potential of data. Together.” One of Skywise’s most important values is collaboration. This value influences the design principles related to data-sharing and drives the efforts to build a strong community worldwide. Presently, more than 10,000 aircraft are connected globally in the Skywise community. This growing network, with more airlines and industry actors collaborating every day, significantly enhances the platform’s value. Certified partners like MRX Systems are crucial, regularly creating AIRCRAFT IT Operations • WINTER 2023 • 18

new applications and tools on the platform, thus contributing to Skywise’s uniqueness. The program is designed to encompass and benefit the entire aerospace ecosystem, with a focus on optimal data usage. Skywise Certified Partners, like MRX Systems, receive dedicated training and certification, empowering them to develop robust and rich applications within the Skywise framework, specifically tailored for airlines. This collaboration aligns with the belief that the expertise of Certified Partners like MRX Systems will bring immense benefits to airlines. It aims to leverage the full power of Skywise Core, creating more value and transforming how airlines interact with data. With the inclusion of Skywise Certified Partners, Airbus is fostering a collaborative environment that not only unleashes the potential of data but also enhances its utility. This partnership is set to yield impactful, high-quality solutions, significantly reducing the time to market and setting new benchmarks in data-driven innovation in the aerospace industry. MRX Systems’ inclusion in the Skywise Partner Program heralds a new era of data-driven solutions in aviation, promising to bring about transformative changes in the industry through collaborative expertise and advanced data analytics.

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NAVBLUE breaks into Chinese market through Navigation Database cooperation with China’s Air Traffic Management Bureau NAVBLUE Navigation Database to serve Chinese airlines in their daily operations. NAVBLUE will support Chinese authorities to set up aeronautical data quality certification system In late November 2023, NAVBLUE and ATMB (Air Traffic Management Bureau, the institution under the Civil Aviation Administration of China) announced that they have signed a long-term cooperation agreement to materialize the production of the on-board Navigation Database in China to align with the Chinese data security requirements. This agreement is an extension of an ongoing cooperation between ATMB and Airbus since 2014 regarding the strategic cooperation on Air Traffic Management’s new technology. As a major certified aeronautical data supplier,

NAVBLUE’s proven capability of data processing will bring a new option for Chinese operators. With this cooperation, the NAVBLUE Navigation Database will be able to break through the Chinese market for the first time. NAVBLUE’s Navigation Database expertise will now benefit Chinese airlines, while also supporting the Authorities to set up a local data standard in the near future. Marc Lemeilleur, CEO of NAVBLUE said: “Through this cooperation agreement, NAVBLUE will work

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closely with the Chinese government and local authorities to support the aviation industry growth in the country and, with its expertise in data processing, will help Chinese airlines in their daily operations”. “NAVBLUE, as an Airbus company, has a rich experience in aeronautical data service. We hope to have more in-depth and extensive cooperation and exchanges with Airbus and NAVBLUE in the application of new technologies and aeronautical data services, so as to jointly contribute to the safe operation and development of China Civil Aviation.” added Mr. WEN Xuezheng, Deputy Director General of Air Traffic Management Bureau. After a trial period with local Chinese airlines, the NAVBLUE Navigation Database will gradually be deployed throughout the country’s airlines.

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OpenAirlines celebrate SkyBreathe’s® ten-year anniversary and a decade full of remarkable fuel efficiency progress. A spokesperson for OpenAirlines stated, “Our best-in-class fuel efficiency solution was launched in 2013 after seven years of R&D. Can you believe it? A whole decade dedicated to tackling carbon emissions and redefining the way we fly. But here’s the thing: we don’t dwell on the past; we look to the future. And we’re even more excited about the decade ahead as we believe in the power of collective action and innovation to shape a sustainable future for aviation.” Discover the story so far… and catch a glimpse of what lies ahead in our anniversary video. In 2006, Alexandre Feray kickstarted a remarkable journey with a dream: to fast-track the transition to

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sustainable aviation. He founded OpenAirlines, a clean-tech company aiming to reduce aviation’s carbon emissions by helping airlines optimize their operations. His passion and determination quickly attracted an exceptional team of people who shared his vision. OpenAirlines was awarded the lead of three Clean Sky projects, including the CARING project (Contribution of Airlines for Reducing Industry Nuisances and Gases). They worked jointly with academics, SMEs, airline associations, airlines, and professional pilots to develop advanced research and technology for in-flight optimization. As part of the project, OpenAirlines analyzed more than 10,000 flights from the four airlines participating in the project, covering most Airbus models, ATR, and Boeing fleets.

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Over the course of seven years of tireless research and development and capitalizing on these findings, the SkyBreathe® fuel efficiency software for airlines took flight. Transavia was the first pioneer to join the adventure in 2013 by adopting the eco-flying solution to reduce their flights’ fuel consumption and CO2 emissions.

A close-knit SkyBreathe® community

Many more airlines worldwide that shared the same vision soon joined those initial supporters. Over the past ten years, SkyBreathe® has grown into a vibrant community of 64 airlines and thousands of committed individuals working together to shape the future of sustainable aviation. The spokesperson added, “Our

journey is a testament to the remarkable things we can achieve when we join forces. Thanks to the united efforts of the SkyBreathe® community, we have successfully prevented 4,042,000 tons of CO2 from going into the atmosphere over the last 10 years.

The Road Ahead

“Over the past 17 years, our team has been at the forefront of new technology, leveraging AI to empower airlines in optimizing fuel consumption

through data-driven insights. While anniversaries are certainly a time to reflect on past achievements, at OpenAirlines, we have always had our sights firmly set on the future. In the next decade, we will explore new avenues for fuel efficiency and develop innovative solutions and technologies to further reduce aviation’s carbon footprint.” Looking ahead, the roadmap includes: • Develop superior machine learning algorithms. Enabling autonomous learning capabilities that allow the system to adapt and improve on its own to identify all the causes of overconsumption in a flight, and make trend predictions. • Placing user-friendly, digital solutions directly into the hands of pilots worldwide. Empowering them

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with simple tools that give them real-time insights is crucial to step toward reducing CO2 emissions. • Collaborating with Air Traffic Control (ATC) to modernize the airspace and drive fuel efficiency through route optimization. • Extending energy conservation beyond traditional fuel sources to include electricity and Sustainable Aviation Fuel (SAF), as well as hydrogen-powered aircraft The spokesperson concluded, “As we look forward to the next 10 years, we acknowledge much work to be done. Our journey is far from complete, and there are challenges to overcome. But in this moment of reflection and celebration, we’re reminded of the power of dreams and collective action.” Read the full story on Aircraft IT Website

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Pegasus Airlines joins the SkyBreathe® community Pegasus Airlines selects SkyBreathe® 360° eco-flying platform to increase fuel efficiency and lower carbon emissions. In late November 2023, Pegasus, Türkiye’s leading low-cost airline, announced that it has taken a significant step towards further enhancing its operational efficiency and environmental action by adopting SkyBreathe® 360° ecoflying platform to reduce fuel costs and CO2 emissions from its flights. With this agreement, the airline will be able to monitor flight data, analyze various fuel-efficient procedures to implement, and identify areas of improvement. By leveraging this data-driven approach, Pegasus Airlines aims to achieve significant reductions in fuel consumption, leading to both financial savings and a notable decrease in its carbon footprint. The SkyBreathe® 360° eco-flying platform, developed by OpenAirlines, utilizes sophisticated Big Data algorithms, machine learning, and artificial intelligence to analyze numerous data from each flight and provide actionable insights, allowing airlines to enhance fuel efficiency strategies and reduce their consumption. The platform is designed to scale with the airline throughout its fuel efficiency journey, increasing collaboration and shared responsibility and promoting a green culture to AIRCRAFT IT Operations • WINTER 2023 • 22

deliver superior fuel savings. Pegasus Airlines has also chosen to use SkyBreathe® MyFuelCoach to further support its pilots in this initiative. The mobile application will be used to empower pilots with data they can trust to make more informed flight decisions. It is designed to be a user-friendly, intuitive interface where they can easily track their performance and self-discover areas to optimize operations and efficiency. Maintaining a healthy fleet is essential in optimizing operations and flight efficiency. In line with this principle, with a fleet now reaching 100 aircraft, Pegasus Airlines has also decided to adopt SkyBreathe® APM. Consequently, maintenance teams will be able to continuously monitor aircraft performance with an up-todate view of the entire fleet’s health, receive notifications about unusual deterioration, identify root causes, and take corrective action. “We are delighted to announce our partnership with OpenAirlines

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and the adoption of the SkyBreathe® platform,” said Güliz Öztürk, CEO at Pegasus Airlines. “This partnership reflects our determination to leverage advanced technology to enhance our fuel efficiency and operational practices while contributing to our 2050 Net Zero emissions target and our numerous initiatives as we continue Moving Towards a Sustainable Future. “The addition of Pegasus in the SkyBreathe® Community is a proud moment for us. Their decision to embrace three solutions from the platform showcases their commitment to unite everyone in the airline over a shared mission to maximize company fuel savings and reduce the environmental impact of their flights,” said Alexandre Feray, CEO at OpenAirlines. “In 2022, SkyBreathe® successfully saved 1 million tons of CO2, showcasing its remarkable ability to propel change within the industry. With our tools, Pegasus Airlines can confidently achieve considerable cost and CO2 savings, further

contributing to a more sustainable aviation future.” This partnership marks a significant milestone in the airline’s ongoing efforts to enhance its fuel management program. By joining the SkyBreathe® Community, counting more than 60 like-minded airlines today using the platform, Pegasus Airlines is demonstrating its commitment to being at the forefront of the global transition to more sustainable aviation practices. Pegasus Airlines: Incorporated in 1990, Pegasus was acquired by ESAS Holding in 2005 and adopted the low-cost business model. As Türkiye’s leading low-cost airline, Pegasus believes that everyone has the right to fly and offers its guests the opportunity to travel with good-value fares and young aircraft through its low-cost model. In 2018, Pegasus adopted the motto Your Digital Airline and carries its guests to 130 destinations in 49 countries, 37 in Türkiye and 93 on its international network. Pegasus operates connecting flights between Türkiye and Europe, North Africa, the

Middle East and Central Asia via Istanbul Sabiha Gökçen. The airline offers digital technologies and unique innovations that enhances the guest experience and makes comprehensive efforts for a cleaner, more equal and harmonious future together, with the mission of Moving Towards a More Sustainable Future. OpenAirlines: OpenAirlines is a French cleantech company comprising a team of highly qualified mathematicians, aeronautical engineers, data scientists, pilots, IT experts, and aircraft performance specialists who operate from its bases in Toulouse, Hong Kong, Miami, and Montreal. They are specialized in developing digital technology to help airlines achieve their sustainability and emissions targets. They developed SkyBreathe®, the leading eco-flying platform for airlines to reduce fuel costs and CO2 emissions, today used by 64 airlines worldwide, including Air France, easyJet, DHL, Norwegian, IndiGo, flydubai, and Atlas Air.

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MIAT Mongolian Airlines joins the SkyBreathe® community FLIGHT OPERATIONS SOLUTIONS

Giving OCC leaders new power to forecast and manage disruptions. CAE Workload Optimizer enables OCC leaders to forecast and balance workload peaks and disruptions proactively. This new tactical software solution enhances situational awareness, assesses ad-hoc changes and disruptive events, auto-anticipates potential dispatcher overloads, and seeks pre-emptive solutions to ensure effective task distribution at critical moments. The results: reduced stress, time saved, and more efficient OCC operations. www.cae.com

MIAT Mongolian Airlines chooses SkyBreathe® to optimize its fuel efficiency program

In late October 2023, MIAT Mongolian Airlines, Mongolian National Flag Carrier, was proud to announce that it has chosen SkyBreathe® 360°, OpenAirlines’ world-leading fuel efficiency solution, to reduce fuel consumption and CO2 emissions. This partnership enables the airline to join AIRCRAFT IT Operations • WINTER 2023 • 24

the growing community of SkyBreathe® users committed to reducing aviation’s carbon footprint. MIAT Mongolian Airlines’ decision to partner with OpenAirlines is in line with its expansion plans abroad. The recent arrival of a 787 Dreamliner in its fleet has enabled the airline to expand its international network, including U.S. destinations expected from 2024. By adopting the SkyBreathe® software, MIAT can support its growth by

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facilitating its fuel management program across its entire fleet. Powered by artificial intelligence, machine learning, and Big Data algorithms, the SkyBreathe® eco-flying platform analyzes thousands of flight data to identify several fuel-saving opportunities. This 360° tool can be used by various departments within an airline, from fuel managers to pilots, maintenance engineers, and dispatchers. All of them receive specific recommendations, helping them to reduce their total fuel consumption by up to 5% and achieve significant financial savings. The app MyFuelCoach™ will also be available for the airlines’ pilots. This tool enables them to visualize their individual performance during flight briefings and debriefings. They can obtain detailed information on their fuel usage to make more informed decisions and limit fuel consumption and CO2 emissions on their flights. Commenting on this partnership, Capt. Gantulga, Chief Operating Officer, said, “We are delighted to

be working with OpenAirlines. This decision will help us optimize our fuel consumption, especially during the upcoming tourism growth in Mongolia, as announced by our government with the launch of the ‘Year of Visiting Mongolia’ project. We are convinced that SkyBreathe® and MyFuelCoach™ will support our operational success and fuel saving techniques and help us achieve significant savings. In the bottom line, as a member of IATA, we MIAT Mongolian Airlines, are proud to be contributing to the global mission of decarbonizing aviation and decreasing carbon footprint.” Mr. Alexandre Feray, CEO of OpenAirlines, replied, “We are pleased to welcome MIAT Mongolian Airlines into our SkyBreathe® users community. This strengthens our growing international presence and demonstrates that our solutions effectively contribute to the environmental challenge of aviation. We are glad to support them in optimizing fuel consumption and reducing environmental impact”.

This partnership between MIAT Mongolian Airlines and OpenAirlines proves the growing use of innovative digital solutions to reduce aviation’s carbon footprint while improving operational profitability. MIAT Mongolian Airlines: MIAT Mongolian Airlines is the national flag carrier of Mongolia and consisting of over 900 employees including highly educated and internationally recognized engineers, pilots, flight operations engineering experts and providing IOSA and ISAGO certified, safe and high-quality services to worldwide passengers. The company was established in 1956, and its operational base is in Chinggis Khaan International Airport which connects Ulaanbaatar with major Asian and European cities. The current core business activities of MIAT consists of not only passenger and cargo air transportation but also maintenance and ground handling services with the aim to expand its fleet size and intercontinental route network in the near future. Read the full story on Aircraft IT Website

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Iberojet joins the SkyBreathe® community

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Iberojet implements SkyBreathe® to significantly reduce fuel consumption and CO2 emissions.

Iberojet, the Spanish airline mainly connecting the Iberian Peninsula to the Caribbean, was pleased to announce, in late November 2023, its collaboration with OpenAirlines, the world leader in fuel efficiency solutions for aviation. By entering the SkyBreathe® Users Community, Iberojet will be able to optimize fuel consumption and reduce its environmental impact. The SkyBreathe® eco-flying solution leverages artificial intelligence, machine learning, and Big Data algorithms to examine flight data in detail and identify opportunities for fuel savings. It provides precise AIRCRAFT IT Operations • WINTER 2023 • 26

recommendations that enable airlines to take concrete steps to reduce fuel consumption and, consequently, operating costs. The 360° solution is integrated into the workflows of the different teams’, such as dispatchers, maintenance engineers, pilots, and fuel managers. All can track the evolution of their fuel performances and reduce their total consumption by up to 5%. In addition, Iberojet will implement SkyBreathe® MyFuelCoach™, an application pilots use during briefing and debriefing phases to see their individual performances and better prepare for the next flight. The app offers precise recommendations to pilots based on their journey, helping them to make more informed decisions and improve their environmental performances. By

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embracing a proactive approach to fuel consumption management and empowering pilots, Iberojet will make a significant impact on reducing CO2 emissions and achieving substantial cost savings. Commenting on the collaboration, Mr. José Ignacio Lugo Rojo, Deputy Managing Director at Iberojet, said, “We are delighted to partner with OpenAirlines and integrate their solutions into our operations. This is an initiative included in Pilar 5 ‘Committed with our social and environmental impact’ which is part of our 2026 Reset Plan. By optimizing our fuel consumption with SkyBreathe® and empowering our pilots with MyFuelCoach™, we are taking important steps towards a more efficient airline and a cleaner future for our planet.” Mr. Alexandre Feray, CEO of OpenAirlines, expressed his satisfaction with the collaboration, saying, “We are proud to welcome Iberojet as one of our SkyBreathe® users, and look forward to supporting them in their efforts to optimize fuel

consumption. SkyBreathe® platform has already demonstrated its effectiveness for various airlines around the world, and we are convinced that it will also bring considerable benefits to Iberojet.” Iberojet and OpenAirlines believe that this collaboration will not only benefit the airline but will also contribute to the wider sustainability goals of the aviation industry. Iberojet: Iberojet is a Spanish airline connecting the Iberian Peninsula with the Caribbean. Part of

Ávoris Business Corporation, the leading tourism and travel brand in Spain, the airline currently serves 13 destinations from Europe to the Caribbean and Indian Ocean, including Cancun, Punta Cana, San Jose, Havana, Palmerola and Mauritius. With a fleet of five aircraft comprising two A350s, two A330s, and one A320, Iberojet is equipped with nextgeneration technology and innovation to maximize flight safety and efficiency. Read the full story on Aircraft IT Website

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CAE signs wide-ranging agreement for the integration of Flight Operations Solutions software at the Air India Group Airlines

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At the beginning of December 2023, CAE announced at the Dubai International Airshow that it has signed a multi-year contract to provide its advanced Crew Management and Operations Control solutions to the Air India Group airlines. As part of this wide-ranging agreement, in addition to the continued use of CAE’s Flight Planning solutions at Air India, CAE’s

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Operations Control and Crew Management solutions will be integrated at all Air India Group airlines, part of Tata Group, India’s largest conglomerate, which reacquired Air India in 2022. “Customer delight and operational efficiencies are the twin objectives we aim to accomplish with the help of our operations systems. Efficiently helping our crew with day-of-operations

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activities and handling the recovery of crew operations at times of disruption are critical to providing our customers the efficient experience they expect from us. We are glad to partner with CAE in adopting their flight operations solutions in this journey of transformation we have embarked upon.” said Dr. Satya Ramaswamy, Air India’s Chief Digital and Technology Officer. “We are excited to build upon our relationship with Air India and the Tata Group, said Pascal Grenier, CAE’s Senior Vice President, Flight Operations Solutions. “By leveraging CAE’s Integrated platform, data, automation, optimization and machine learning, CAE digital solutions will enable Air India and Air India Group airlines to enhance their operational performance and profitability around the world as they restructure, rebrand and add new routes.” Under the new contract, the existing Flight Planning agreement with Air India will be expanded to include CAE’s Crew Manager, Crew Access, and

Recovery Manager Ops plus Recovery Manager Crew, providing proven and comprehensive support for both Air India and the Air India Group airlines. These advanced digital SaaS solutions are flexible, configurable and scalable, to enable superior, end-to-end flight operations management and represent a key driver of digital transformation. The flag carrier of India, Air India boasts the largest international network in the region and offers the most nonstop routes connecting India with global destinations. Currently, CAE’s team of experts is working closely with Air India’s teams to ensure that the solutions are implemented and adopted in record time. Air India: Founded by the legendary JRD Tata, Air India pioneered India’s aviation sector. Since its first flight on October 15, 1932, Air India has built an extensive domestic network with non-stop flights to cities around the world, across the USA, Canada, UK, Europe, Far East, South-East Asia, Australia, and the Gulf. After 69 years as a government-owned

enterprise, Air India and Air India Express were welcomed back into the Tata group in January 2022. CAE: CAE equips people in critical roles with the expertise and solutions to create a safer world. As a technology company, CAE digitalizes the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, the company’s solutions empower pilots, cabin crew, airlines, defense and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, CAE is everywhere customers need them to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. They embed sustainability in everything they do. Today and tomorrow, CAE will make sure that customers are ready for the moments that matter.

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NAVBLUE and C Teleport collaborate for seamless crew positioning In early December 2023, NAVBLUE announced a strategic collaboration with C Teleport, a key player in crew travel solutions. This integration significantly streamlines the crew positioning flight booking process for aviation professionals by enabling automated, seamless crew travel arrangements through NAVBLUE’s platform. For aviation professionals, managing crew travel has traditionally been a cumbersome task. The legacy systems in use are often disjointed, requiring a labor-intensive, multistep booking process. Additionally, these systems offer limited flexibility, making last-minute changes not only challenging, but also costly.

Streamlining operations: How the C Teleport integration with NAVBLUE works

C Teleport’s integration with NAVBLUE revolutionizes crew management through seamless operational

efficiency. When a crew member’s details are set in NAVBLUE’s N-Ops & Crew system, they are automatically populated in C Teleport’s flight booking platform, eliminating the tedious task of manual data entry for passenger information. Users have complete freedom to select their preferred flight based on a multi-source search that includes options from Global Distribution Systems (GDS), New Distribution Capabilities (NDS), and low-cost carrier fares. Additionally, the system offers budget control features that align with company travel policies. A standout feature is the Free Cancellation Period, which provides users with a window of time to make the most cost-effective choices. Once a flight has been booked, C Teleport’s innovative dual integration process automatically updates the positioning flight details back in NAVBLUE’s N-Ops & Crew roster. This streamlined approach not only reduces administrative overhead

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“We’ve always been committed to revolutionizing the way the aviation industry thinks about crew travel. Our integration with NAVBLUE is a game-changer. It’s not just about making bookings easier; it’s about creating a seamless, error-free experience that reduces administrative burden and enhances operational efficiency. This is the future of crew travel, and we’re thrilled to be leading the way,” said Dmitrii Beliakov, Founder & CEO of C Teleport. Marc Lemeilleur, CEO at NAVBLUE, added, “Happy to collaborate with C Teleport to not only facilitate crew travel management from a userfriendly approach, but to streamline processes and

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unlock efficiencies while offering a new and more efficient crew travel management experience through automation.” C Teleport: C Teleport is on a mission to give businesses the power to easily search, book, change and cancel travel arrangements through an integrated online platform that prioritizes user experience. Headquartered in Rotterdam and with offices worldwide, C Teleport serves a diverse customer base across the globe. Whether it’s flights or hotels, everything can be booked, changed, or cancelled automatically. Special features are designed to meet the unique travel needs of crews across various sectors, making it easier than ever to seamlessly manage bookings and budgets in one place. C Teleport is a key player in crew travel management for the maritime and aviation industries. With thousands of users around the globe and a dedicated team, C Teleport is on its way to changing travel management for good. NAVBLUE: NAVBLUE is a leading services

company, wholly owned by Airbus, dedicated to Flight Operations solutions and services for airlines and aircraft operators, on the ground and onboard. The business combines aircraft manufacturer expertise, flight operations know-how and agile development to enhance operational efficiency, optimize resources and increase productivity, for a safe and sustainable aviation. NAVBLUE delivers a reliable, optimum and customized user experience

SAVING FUEL IS JUST THE BEGINNING To learn more about Honeywell Flight Efficiency, visit aerospace.honeywell.com or scan:

to more than 600 customers worldwide, in a range of areas, including digital cockpit operations, Operations Control Centre (OCC) systems, Flight Ops Engineering and Performance Based Navigation (PBN). NAVBLUE employs 500 employees spread across the world, with offices in Canada, France, Poland, Singapore, Sweden, Thailand, UK and US and representatives in several other countries across the globe.

Honeywell Flight Efficiency helps airlines ... airlines become more sustainable ... airlines make proactive decisions ... airlines digitally transform operations ... airlines reduce their carbon emissions ... airlines cut costs to become more profitable ... airlines automate manual processes ... airlines leverage deep data analytics ... airlines plan more efficient routes

AIRCRAFT IT Operations • WINTER 2023 • 31

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New airline Riyadh Air will drive innovation with Lufthansa Systems’ cloud-based operations platform The new national airline from Saudi Arabia confirmed in mid-November 2023 that it has chosen Lufthansa Systems as a partner to mutually drive innovation in digitalization and sustainability. Riyadh Air opted for a cloud-based integrated operational suite from Lufthansa Systems. With this, the airline takes another significant step towards its maiden flight in 2025. The contract signed by Lufthansa Systems and Riyadh Air, is to implement an integrated operational suite from Lufthansa Systems including the solutions Lido Flight 4D, NetLine/ Ops ++, NetLine/Crew and NetLine/ HubControl. The operational suite runs in Lufthansa Systems’ Global Aviation Cloud with the highest level of reliability. Lido Flight 4D’s advanced technology computes the most efficient routes resulting in substantial savings for the airline while the next-generation operation control system NetLine/Ops ++ helps Riyadh Air to optimize the daily utilization of their flights. NetLine/HubControl allows a fully digitized turnaround and an optimized passenger connection management at the hub. Furthermore, Riyadh Air will benefit from the new web-based pairing application in NetLine/Crew. Peter Bellew, COO at Riyadh Air said: “At Riyadh Air, it is a key goal to achieve our ambitious sustainability

Background information on the integrated operational suite

Group photo from left: Martin Eiba (VP Flight Operations Riyadh Air), Thomas Wittmann (CEO Lufthansa Systems), Peter Bellew (COO Riyadh Air), Marco Cesa, Letesia Al Haddad, Michael Weghorst, Peter Lauer (all Lufthansa Systems)

goals and the unique capabilities of Lufthansa Systems’ solutions will help us to maximize fuel and carbon savings using the integrated Lido and NetLine systems. The design can simultaneously drive the most effective and least carbon intense routing with the lowest cost fuel usage. Our aim is to show the wider industry how each member of the Riyadh Air family can digitally track their own carbon footprint while reducing costs. The Lufthansa Systems cloud operations suite will be a key to unlocking digital leadership in aviation sustainability.” He added: “As a digitally native airline, we require effective technological solutions that allow us to run an efficient and sustainable business. This agreement with Lufthansa Systems clearly demonstrates our continued progress towards our first flight in 2025 and is a significant building block in our operational readiness.”

With Lufthansa Systems the new airline has selected a leading provider of airline IT that combines in-depth aviation know-how with IT expertise in a unique way. For more than 25 years, Lufthansa Systems has been developing standard-setting solutions that have been well-proven and are constantly being optimized. Riyadh Air is in a strong position by starting its operations with state-ofthe-art cloud-based airline IT. As a new airline, Riyadh Air does not have to transition from legacy systems and can immediately start with fully digitized solutions. “We are excited to support Riyadh Air during their ambitious growth in the next years. In partnering closely with Riyadh Air, we will continue to optimize our integrated operational suite and additionally strengthen our position in the Middle East”, added Thomas Wittmann, CEO at Lufthansa Systems.

AIRCRAFT IT Operations • WINTER 2023 • 32

Riyadh Air is one of the first clients to acquire an integrated operational suite from Lufthansa Systems running in a cloud environment. These state-of-theart solutions introduce new smart features that Riyadh Air will benefit from: NetLine/HubControl will provide Riyadh Air with a fully digitized aircraft turnaround as it bridges the gap between airport and airline ground operations as well as operations control. It supports aircraft operations in making real-time decisions and raising situational awareness. A newly optimized passenger connection management will provide Riyadh Air’s operations by giving a precise overview of all flight connections at their hub. It will allow Riyadh Air to prioritize flight connections and to issue measures to recover otherwise missed connections. NetLine/Ops ++ is the nextgeneration operation control system from Lufthansa Systems that will allow Riyadh Air to optimize the daily utilization of their flights, increase user productivity and improve airline management when there are deviations from their regular schedule. By collecting and evaluating a wide range of data such as critical weather conditions or technical aircraft limitations, NetLine/Ops ++ will alert Riyadh Air about potentially critical

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situations so they can quickly initiate measures to prevent and resolve disruptions. With Lido Flight 4D, the highly effective and interactive flight planning tool from Lufthansa Systems, Riyadh Air’s dispatchers will be able to optimize flight routes, considering current flight-related data such as fuel consumption, costs, and flying time. This way the dispatch can be fully automated. Lido Flight 4D allows for individual optimization of flight phases and offers a range of automation options, from fully manual to fully automatic. The solution is equipped with advanced features such as real-time data updates, weather data integration, and fuel price updates, providing accurate and up-to-date flight plans. This will help Riyadh Air

achieve maximum operational efficiency, safety, and stability in a highly dynamic Air Traffic Management environment. As NetLine/Crew covers crew management business processes, it will assist Riyadh Air’s crew management team with 24/7 operations support and industry expertise. NetLine/Crew comprises system components for the various crew management domains. This includes the communication and information exchange with flying personnel with dedicated applications for crew members. The new webbased pairing application will assist Riyadh Air in planning its crew pairings, taking tariff and legal restrictions into account, while increasing the efficiency of the rosters.

Riyadh Air: Air Riyadh is a new national airline established in March 2023. With headquarters in Saudi Arabia’s capital, Riyadh Air is the cutting edge of digital aviation. It will adopt the best international sustainability and safety practices to deliver an exceptional travel experience by bringing together the brightest minds from across the aviation industry, Saudi Arabia and the rest of the world to make this vision a reality. Lufthansa Systems: Lufthansa Systems GmbH is a leading airline IT provider determined to shape the future of digital aviation. It draws its unique strengths from its ability to combine profound industry know-how with forward-looking technological expertise and has lived by its slogan

“We’re into IT” for more than 25 years. A wholly-owned subsidiary of the Lufthansa Group, the company offers its more than 350 customers an extensive range of successful IT products and services for the aviation industry, many of which are market leaders. Lufthansa Systems’ pioneering portfolio covers all of an airline’s business processes — in the flight deck, in the cabin and on the ground. As a tech company and airline IT provider, Lufthansa Systems is committed to identifying its own environmental footprint and improving that of its airline customers across the globe. Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems employs around 2,800 people at its locations in 16 countries.

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AIRCRAFT IT Operations • WINTER 2023 • 33

NEWS

GlobalX implements Comply365’s ProAuthor for operational content management

Comply365 Supporting Charter & Cargo Carrier’s Record Growth

In mid-December 2023, Aviation software leader Comply365 was pleased to announce its newest implemented customer, GlobalX, which is leveraging Comply365’s end-to-end authoring, distribution, and compliance management solution to deliver smart content to its frontline crews. Miami-based GlobalX, a high-growth domestic and international hybrid charter/cargo airline, selected Comply365’s ProAuthor to have more control over the carrier’s Airbus and company manuals and more efficiently create and deliver smart content to its flight crews as it continuously adds new aircraft and crew members. GlobalX recorded record flight activity this summer — an 81-percent increase over the third quarter of 2022 — and with that ongoing growth came the need to speed up its processes and increase its agility in managing its operational

manuals and documents. “We needed a solution to rapidly produce our manuals and streamline our distribution to our end users,” said John Coomes, Vice President and Director of Operations at GlobalX. He added, “Based on my previous experience with Comply365, I knew it was the right partner and solution to scale with us. The team at Comply365 has been phenomenal at setting us up for success, and the app is so user friendly that training our team has gone really smoothly.” As GlobalX onboards new aircraft, ProAuthor will enable faster, more routine manual revisions and help the airline remain audit ready. Comply365’s mobile app will automate compliance tracking for the airline’s users and electronic forms will provide frontline employees with an easy way to send information from the field to the operations staff, to enable data-driven decisions. GlobalX joins a community of more than 90 global customers, from start-up airlines to the AIRCRAFT IT Operations • WINTER 2023 • 34

world’s most mature carriers, from ultra low-cost to full-service airlines, charter operators, cargo airlines, business aviation, ACMI and wet-lease operators, Unmanned Aircraft System (UAS), flight training and rail operations. “GlobalX has been a wonderful partner to join our Comply365 community, and I’m pleased to see their excitement in implementing our solution,” Comply365 CEO Tom Samuel said, adding, “We are thrilled to support the record growth unfolding at GlobalX with a platform that’s bringing increased efficiency and compliance to their operation and an enjoyable user experience for their flight crews.” GlobalX: GlobalX is a US 121 domestic flag and supplemental Airline flying the Airbus A320 family aircraft. GlobalX flies as a passenger ACMI and charter airline serving the US, Caribbean, European and Latin American markets. GlobalX is also now operating ACMI cargo service flying the A321 freighter. Read the full story on Aircraft IT Website

NEWS

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by providing rapid access to technical and flight operations content at the point of execution. Vistair’s expertise in document management will contribute further to the efficiency and effectiveness of our Flight Operations and Technical teams.” Chief Commercial Officer of Vistair, Dominic Clarke said: “We are delighted to support Etihad Airways in their pursuit of operational excellence across their Technical and Flight Operations teams, further growing our presence in the Middle East where we work with many leading airlines. Our DocuNet solution is trusted by airlines globally to streamline operational content management, and we look forward to helping Etihad Airways to achieve new heights in efficiency and operational agility.” Vistair: Vistair is one of the world’s leading providers of Operational Data Management for aviation technical publications, safety, and regulatory content. Vistair is focused on driving market-leading innovation that simplifies the complex Flight Operations, Engineering, Safety and Compliance eco-system across the aviation industry and the defence sector. Our technology leads the way in the digital transformation of safety, efficiency, and compliance, driving higher standards across the industry.

In Mid-December 2023, Etihad Airways, the national airline of the United Arab Emirates, announced that it has selected Vistair’s DocuNet system to streamline the management and distribution of technical publications and flight operations manuals. Vistair is a market-leading provider of advanced Operational Content Management and Safety Management Systems for the aviation industry. DocuNet is a sophisticated aviation document management solution that digitizes, simplifies and structures operational and engineering data in a single distribution platform. Etihad will deploy the system to establish a centralised hub, ensuring teams have seamless access to the most accurate data at all times and across all touchpoints (mobile, desktop, online and offline). This will further enhance operational efficiency and compliance. Commenting on the partnership, Mohammad Al Bulooki, Chief Operating Officer at Etihad Airways, said: “We are pleased to partner with Vistair to implement DocuNet which supports our ongoing commitment to operational excellence and the highest levels of compliance. DocuNet enables us to remove unnecessary complexity from our business, bringing operational and engineering data into one place and improving productivity

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AIRCRAFT IT Operations • WINTER 2023 • 35

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CASE STUDY: TRANSAVIA

Improving safety and fuel efficiency at Transavia France Cyril Canu, Operations Control Director, Transavia France shared the experience of a next generation flight tracking app for Dispatch with real time Weather and Alerts AIRCRAFT IT Operations • WINTER 2023 • 36

CASE STUDY: TRANSAVIA

he topic for this case study, flight tracking and weather alerts, is one of increasing importance. However, before we go into that main topic, let’s take a look at the airline that is the subject of this case study, Transavia France.

TRANSAVIA FRANCE

Transavia France is part of the Air France Group based at Paris Orly. Our sister airline from the Netherlands started a long time ago while Transavia France started in 2007 with three aircraft at the start. We now have 71 aircraft in the fleet. At the time of writing, we flew to 22 countries on more than 200 routes. Our network covers Europe and the Mediterranean Basin (figure 1).

Transavia France Network

Figure 1

Most of the current fleet are Boeing 737NGs; however, we will be migrating to the Airbus A320Neo starting with the first aircraft arriving at the end of 2023. Environmental impact has always been a key consideration for us and so we work a lot on new technology and innovation to reduce our emissions, mainly with eco-piloting actions, which we’ll look at in this article, but also we have been using Sustainable Aviation Fuel (SAF) for a few months now. AIRCRAFT IT Operations • WINTER 2023 • 37

CASE STUDY: TRANSAVIA

SITA Misssion Watch at TVF • Aircraft Tracking • ADSB-out (from PASSUR) • 3OI messages (MVA) • IATA messages (ASM & MVT)

SITA MISSION WATCH

SITA Mission Watch was previously called eWAS Dispatch. At Transavia France we first used eWAS Pilot, which has also been renamed, for the pilots but also for the dispatch. eWAS Pilot just showed one flight with situational awareness about weather and information like NOTAMs, suitability of the approach and other information but just for one flight. For the people in the Dispatch Office, they need to be able to view more of the fleet and the flights, so we started to use eWAS Dispatch to have this wider view of the fleet and, like many readers, we used positioning from the ADS-B Out, from data providers including from Air France. We can further complement the positioning thanks to other data sources like ACARS messages with 3oi movement messages, movement messages from the handling agent and, from ASM (Airspace Management) re: scheduling of the flight. All of that information provided better information about aircraft positioning all of the time and better information than any other tools we could find (figure 2).

• OFP data (.EFF) • Weather data (Observation & Forecast) • Safety Improvements • Severe phenomena avoidance • Communication Improvements Figure 2

AIRCRAFT IT Operations • WINTER 2023 • 38

CASE STUDY: TRANSAVIA

We also use the EFF (Electronic Flight Folder) to provide information to SITA Mission/Situation Watch and we submit scheduled flights to EUROCONTROL B2B Services. So, we have the scheduled routes and the ATC routes. We retrieve weather data from many providers from which we choose two for Transavia France, so that, depending on the area where we are operating, we choose the best weather provider in that area. That approach ensures that we have the optimum understanding of the weather situation in the areas through which we are flying. The weather situation is based on observations and forecasts which itself brings safety improvement given that these are the best way to study the weather. It offers an improvement on providing paper charts to the flight crew, because Mission Watch is updated more often (figure 3).

Safety Improvements: Management of Alerts • Weather, NOTAM, Position, OPS event, Area and Transponder • Configurable alerts by airline • Priorisation of alerts à Optimization of OCC process Figure 3

Those updates are also dynamic so that, as long as there is a communication connection in-flight for the crew, the updates will be delivered. Of course, for Dispatch on the ground, there are no issues for communications. There have been communications improvements as the result of a new functionality that enable this application to manage the communications of the crew. When the pilot zooms into the map, they still have access to the airport cartography with the position of the aircraft in this airport, where the aircraft is moving, on which taxiway and at what gate, and that allows for better movement control of the fleet. There is some additional information that is available which is that, when you click on the flight, you have another view of all of the flight, including flight time, based on the EFF information which is a quick overview and a good overview available for the dispatcher, and for the movement controller. Also, there is a good overview, thanks to color coding and alerts, on the suitability of the route for the airport and the alternates. On alerts, there are many alerts possible that are managed by the airline and customizable for the specific organization; alerts based on weather, based on NOTAMs, and based on position so that, if, for any reason, a flight is going off the scheduled route, there will be an alert with the distance that the flight has

“When the pilot zooms into the map, they still have access to the airport cartography with the position of the aircraft in this airport, where the aircraft is moving, on which taxiway and at what gate, and that allows for better movement control of the fleet.” deviated from the scheduled route. For this alert, a deviation distance can be specified at which an alert will be triggered. There will also be an alert if there is the risk of a flight entering into a forbidden area. The airline can customize all of these areas to have a better understanding of the fleet at any time and for flight tracking. You can, of course, prioritize alerts just to ensure to be aware of the right alert at the right time and to take account of the fact that we might expect to lose the position of the aircraft at some times in some countries. If you have not established these kinds of limits, you can receive too many alerts that will overload your Flight Watching. By prioritizing some specified alerts ensures that you can mainly focus on diversions or an upset to the route.

GENERATING AND FILING THE FLIGHT PLAN

When the flight is filed to EUROCONTROL and you have seen that everything is going fine, you can check to see whether the flight plan will take the flight through any weather events. In such a case, depending on the destination, you can re-route the flight just by clicking on the route, then dragging and dropping, and the system will automatically propose a new route for you to avoid those weather events (figure 4).

Safety Improvements: Flight Replanning Tools

Weather Phenomena Avoidance

Figure 4

AIRCRAFT IT Operations • WINTER 2023 • 39

B2B Eurocontrol

CASE STUDY: TRANSAVIA

But you can also check on the right side of the screen, flight plans filed in the EUROCONTROL system by other airlines. So, you can compare your route to other airlines and check whether there are better routes available. If so, you can modify your route, copy and paste that into your flight planning system, then feed the new route to EUROCONTROL. That is clearly faster than using only the flight planning system which is not always as user-friendly as is Mission Watch.

SAFETY IMPROVEMENTS

About safety improvements; until we have deep information for every airport, so that we can focus on each airport to have the runway configuration as well as TAF, METAR but also the minima of ceiling and visibility for airlines, we can customize these minima to be shown on the screen which allows users to detect the suitability of a particular airport (figure 5).

Safety Improvements: NOTAM alerts & Airports Information • TAF & METAR • Configurable airport minima by Airline • Priorisation of NOTAM by Qcode • Wind information • Airport Suitability Check • Dashboard

The wind condition is shown on the display with red and blue crosses. Then finally, the Dashboard shows all the airports on the route that you want to manage so that, if at any time one of these airports becomes unsuitable, you will be alerted and can take a decision in advance to manage it, depending on destination and alternatives, of course. Still on safety improvements, The overview of the flight area is also customizable by airlines, so we can declare the no-fly zones for example or we can define our own areas for any reason to avoid and this will automatically create alerts on the Flight Watching. We can retrieve any flight for a known period; so, all the flights are available and might be reviewed for any safety issues or safety analysis (figure 6).

Safety Improvements: Company Areas & Flight Data History Package

Figure 5

“…the Dashboard shows all the airports on the route that you want to manage so that, if at any time, one of these airports becomes unsuitable, you will be alerted and can take a decision in advance to manage it…”

• • • Figure 6

AIRCRAFT IT Operations • WINTER 2023 • 40

A/C positions Alerts ACARS Freetext

CASE STUDY: TRANSAVIA

COMMUNICATION

ACARS Freetext has, for several months now, had new functionalities to use the way to communicate with your aircraft through ACARS but with a refined layout rather like WhatsApp, so easy to use. There is also a double check to see whether the aircraft has received and acknowledged the message. Being like WhatsApp it is easy to use for any new Ops controller in the area. OFP (Original Flight Plan) and weather data; all the data in this system are the same as for eWAS Dispatch and eWAS Pilot which means that all the controllers have the same awareness of the situation as the flight crew on the flight. That helps a lot when you have to communicate to update the flight plan with your flight crew.

OTHER SITA SOLUTIONS USED AT TRANSAVIA FRANCE

Figure 7 is another view of how we use SITA Dispatch solutions at Transavia France (figure 7).

Other SITA solutions used at TVF SITA eWAS

SITA OptiFlight®

CYRIL CANU

Cyril Canu has been the Operations Control Director for 12 years at Transavia France based in Paris — Orly. He was responsible for developing the airline operations and managing the economic and operations performances. His experience included managing EFB implementation, Dispatch creation, Emergency Response management and transversal management of the operations performance. He is now in charge of transformation projects at Air France.

TRANSAVIA

Transavia France is a French low-cost airline owned by Air France S.A. & Transavia Airlines C.V. based at Paris Orly Airport. The airline chiefly operates scheduled and charter services to leisure and some metropolitan destinations and is now positioned as part of Air France-KLM’s joint low-cost brand. The fleet currently consists of 71 Boeing 737-800 aircraft but will transition to an all-Airbus A320neo and A321neo fleet starting in mid-2023, and growing to double the current size by 2025.

SITA FOR AIRCRAFT Best-in-class weather application that intuitively aggregates real-time weather in 4D over the flight plan

Optimizing climb-out and cruise phases using machine learning predictive performance models

Figure 7

Of course, there are other solutions not part of this case study but that we use as well: we use eWAS Pilot, which is a SITA eWAS plus SITA OptiFlight®, to provide additional information for the flight crew to optimize their climb and their route, and to obtain some directs. I hope that this brief overview of SITA Mission Watch and some associated apps will help readers when making decisions on adopting this sort of software.

SITA For Aircraft represents the aircraft arm of SITA. SITA is the IT provider for the air transport industry, delivering solutions for airlines, airports, aircraft and governments. Today, SITA drives operational efficiencies at more than 1,000 airports. SITA’s technology provides solutions that help more than 40 governments strike the balance of secure borders and seamless travel, while delivering the promise of the connected aircraft to more than 400 airlines on 17,000 aircraft globally. INTERACTIVE GIVE US YOUR OPINION CLICK HERE TO POST YOUR COMMENT INTERACTIVE SUBSCRIBE HERE CLICK HERE TO READ ALL FUTURE EDITIONS

AIRCRAFT IT Operations • WINTER 2023 • 41

CASE STUDY: CONDOR

Condor gets a better view of its fleet Patrick Frey, Fleet Chief Boeing at Condor shares the experience of implementing a new Aircraft Fleet View application into Condor AIRCRAFT IT Operations • WINTER 2023 • 42

CASE STUDY: CONDOR

efore launching into the substance of this case study, implementation of Aircraft Fleet View into Condor’s operations, it might be useful to include a few words about the airline itself.

CONDOR

As Germany’s most popular leisure airline, Condor has been operating flights to the most beautiful holiday destinations since 1956. Every year, more than nine million guests fly from the eight largest airports in Germany and from Zurich in Switzerland to more than 90 destinations in Europe, Africa and the U.S. Even after the compulsory liquidation of the Thomas Cook Group plc in 2019, flight operations continue on a regular basis. Condor is released from joint liability for the accountabilities of the Thomas Cook Group with the aid of a protective shield procedure. In 2021, the investor Attestor Capital took over Condor and has launched a substantial transformation of the airline. The Boeing 767 long-haul fleet is being replaced with 21 brand-new Airbus A330neo, following a complete fleet renewal of the short-medium haul fleet by Airbus A32Xneo. In fact, nearly every aspect of Condor is being transformed including the operations sector with all its flight relevant IT applications; hence the topic of this case study.

LEGACY PROCESSES USED TO ASSESS FLEET STATUS

We realized that we had to work on the challenge that Condor’s electronic flight bag (EFB) system relied on Windows. The entire operations system, our software, the tools we used, had all been developed in-house or with an external partner. It made sense, when we went through the restructuring process in 2019, that we considered, before we continued on this path, to take a look at current industry standards and solutions. At that time, I was part of a small project team who went out to assess the market. We’d first had contact with CrossConsense where we were talking about an electronic Technical Log Book (eTLB) and that was when we first discovered their Aircraft Fleet View. We introduced it in Flight Operations as part of a small trial just to see if, instead of creating and printing out PDF versions of the aircraft status, it would make more sense to have a live view. In my former role as Boeing Technical Pilot, this particularly came in handy when supporting flight crews dealing with technical problems in-flight or on outstations, since the information was readily available. As kick-off for this project, we decided to move to iOS for the EFB platform. The German national aviation authority requires that, whenever an aircraft is released, the technical status of that aircraft has to be checked in two ways: it has to be cross-checked at the aircraft and back at base. That requirement was implemented in our legacy system with a button that the pilot pushed to confirm that on his/her side, everything was ready to go, and the people in the backoffice at Maintrol pushed another button also saying that, from their point of view, the aircraft was good to go. That function had to be reproduced in the new

AIRCRAFT FLEET VIEW New version with new feature: CAMO Release ■ developed for airlines ■ always up-to-date view

on your fleet‘s status

■ easy-to-grasp view on

events like current delays, cancellations and AOGs

■ specific views for

flight operations and maintenance

■ customizable

for airlines and users

AIRCRAFT IT Operations • WINTER 2023 • 43

marketing@crossconsense.de

CrossConsense.com

CASE STUDY: CONDOR

solution. However, instead of simply reproducing the legacy traffic light system, we thought about integrating the real aircraft status with the CAMO release and introducing a dialogue function with the pilot so that the Maintrol personnel in Frankfurt always have a clear and up-to-date picture of the current state of the aircraft. Something else that is common in the leisure and tourism industry is seasonal dependency and the switching between summer and winter flight routes. This also comes with the challenge of working with numerous contracted maintenance partners. Thus, we have to rely on good communication between the crew and the staff on site as well as with our back office in Frankfurt, ensuring the continuous airworthiness of our aircraft. That was our requirement for the Aircraft Fleet View App. Pretty much, the raw version was there but we wanted to combine it with the CAMO and other functions.

THE BUSINESS CASE FOR CROSSCONSENSE FLEET VIEW

Again, the business case was as part of the overall EFB project. We presented the board with the entire roll-over to the electronic flight bag. It wasn’t a specific business case for CrossConsense but what we are doing now is replacing our former processes with Aircraft Fleet View. For example, the hold item list (HIL)

“…instead of simply reproducing the legacy traffic light system, we thought about integrating the real aircraft status with the CAMO release and introducing a dialogue function with the pilot so that the Maintrol personnel in Frankfurt always have a clear and up-todate picture of the current state of the aircraft.” and the status of the aircraft used to be a PDF print-out and is now a more live view. This brings the advantage of a better status overview of the respective aircraft before arriving at it. That is part of the entire rationale presented to the board with the focus on digitalization, reducing workload, speeding up turnaround processes and briefing processes, more information and therefore better decision making. The system having been live since 2022 and, at the time

AIRCRAFT IT Operations • WINTER 2023 • 44

CASE STUDY: CONDOR

of writing, fully operational with no paper for six months, it already shows that there has been a huge improvement.

AIRCRAFT FLEET VIEW

Aircraft Fleet View gives an overview of the whole fleet (figure 1) …

Enhanced Integration Any MRO Backend System (AMOS, AMASIS, TRAX, OASES etc.)

Planning and operation solution (e.g. NetLine)

Predictive Maintenance Solutions (e.g. ACSIS by CroCo)

FLYHT’s AFIRS EDGE

Aircraft Fleet View • Fleet Overview • Delays & Cancellations • AOG Events

(Open ID Connect)

• Messaging

Issue Tracking System

Customer’s User Management

OPS System

Other Systems can read out of Aircraft Fleet View

Figure 1

… the aircraft and the overall status (figure 2).

Figure 2: Fleet Status on tablet (left) sorted by Departure Date and Fleet Status on phone sorted by Fleet Status on tablet (left) sorted by Departure Date Arrival Date

and Fleet Status on phone sorted by Arrival Date

From that, users can drill down to each aircraft’s status or hold item list (Figure 3) and even further to each individual deferred item with a lot of detail. Then the part for pilots, CAMO release, is a function where a QR code can be scanned on the aircraft and which knows which aircraft the pilot is on: then the pilot accepts the aircraft which triggers the CAMO release request. There is also a web-based application for the CAMO (figure 7) where requests pop up and the CAMO either approves or rejects the request and then a push notification is sent to the mobile device. The pilot sees the result and, hopefully, is good to go.

ADDRESSING THE PAIN POINTS AT CONDOR

In the old system we had the hold item list printed out and in a PDF version. For the first stage using the new Figure 3: Detailed Screen of solution, we just reproduced that, calling the data from Detailed Screen of Hold Item List Hold Item Listis(HIL): Atfor the (HIL): At the top a section AMOS, and presenting it to the flight crew in a more top is anotes section for about general general or alerts the interactive way and better designed format. The notes alertsby about the aircraft,or followed operational limitations and finally the open and advantage in this was that, once an item was closed in aircraft, followed by deferred complaints. operational limitations and AMOS, it didn’t appear on the hold item list; there is no finally the open and lag deferred complaints. between printing, upload time and download time; the system presents a live view. As Condor operates a lot at outstations, we need to give more information to the flight crew when it comes to technical defects, especially in the issue of history tracking. Our setting in AMOS is that the deferred items are always presented together with the history. In case of a defective Business Class seat where, when we tried it, it worked but on the next flight it didn’t work, it had to be checked Figure 4: Events: List of major aircraft events, e.g. AOGs. Events: List of major aircraft events, e.g. AOGs. whether a part was in stock or not Clicking an event opens a detail view. Dark mode is also Clicking an event opens a detail view. Dark mode is available. which generated a lot of paper. also available.

AIRCRAFT IT Operations • WINTER 2023 • 45

CASE STUDY: CONDOR

Especially with our new A330neos we put a strong focus on customer experience and therefore look for even small details and defects when it comes to the cabin interior. What we did was to make it configurable so that now there is just the title of the deferred items but not the entire history section displayed immediately. When a flight crew member wants to get more information on the issue, s/he just clicks on it and it pops open to give the history. Instead of going through multiple pages, we now just see the defect title, the overview and, if we want to have more details on the item, we can click on it. This helps our crews to focus on the important items and taking decisions. In the first month after introducing the App, we had three cases where flight crew noted that an item was going to be overdue during their rotation so we were able to initiate maintenance (figure 5), and repair the item before the aircraft went on another rotation simply because it was highlighted in color. This has significantly reduced the pilots’ workload.

That had been a learning from the past to make sure only one password is needed for the applications. We decided to work with Microsoft Azure AD (Active Directory) using our standard company login credentials. We introduced the new application in the new EFB environment plus user management was also done with the Azure AD which really made implementation smooth. We always had the required procedure of the pilots asking for release (see above), the pilot had to open the application, push a button, ask for release and wait for the CAMO response. Once that was green, the aircraft was good to go and leave the gate. The process we have introduced now has been designed as a closed loop: after landing, the pilot is asked to give a condition statement for the aircraft; the flight is terminated and closed with or without a complaint filed depending on the status. The aircraft’s new status is reflected in the back-office screen of the CAMO with its new nice tile layout Figure 6: Login is possible via (figure 7). A yellow tile indicates that the aircraft Login isActive possible via Condor’s Directory (no extra password Condor’s Activeneeded Directory needs attention and someone has to be dispatched for Aircraft Fleet View) (no extra password needed to the aircraft to look at the flight logbook.

for Aircraft Fleet View)

PROCESSES

Because we were involved in the App development with CrossConsense, we were able to define and explain our processes and the application pretty much continues to follow the same processes that Figure 5: Maintenance Module Maintenance Module shows we used before. We made some improvements but shows Incoming and Ongoing Incoming and Ongoing critically it didn’t require any new login credentials Maintenance showing ground Maintenance showing ground(figure 6). times and workpackages.

times and workpackages.

Figure 7: CAMO Release on CAMO side (in the back office e.g. on a tablet) and Pilot’s side after the release (mobile phone).

CAMO Release on CAMO side (in the back office e.g. on a tablet) and Pilot’s side after the release (mobile phone).

AIRCRAFT IT Operations • WINTER 2023 • 46

CASE STUDY: CONDOR

Photo credit: Airbus

Furthermore, there are two different types of actions that can be performed on an aircraft; one is an operational procedure which can be done by the flight crew and the other is one that will be carried out by maintenance staff. If there is a defect at the aircraft, it is an option to dispatch the aircraft on our own if no maintenance actions are required. In the past, this had to be entered into the technical logbook of the aircraft first. This caused two pain points; one was workload and the second thing was the number of repetitive entries made it more difficult to get to the more important entries like a defect in the past two days that you want to look at. So, we started off with a basic traffic light system for the pilot. Now with the Aircraft Fleet Overview, we introduced a release statement. In the beginning it was nearly the same, the pilot got onto the aircraft and pushed the button. We have now changed it for a customizable version, for which Condor chose its own wording, and we now have the option to tailor this statement made by the pilot in command. This is also in line with the requested procedures and documentation processes by the national aviation authority. This gave us the opportunity to get rid of the paper entries for operating procedures performed by crews. It meant an improved workload and awareness of the really important stuff instead of just repeating things over and over again. Also, the configurable statement can be changed and, in our next steps, we will be implementing an electronic technical logbook and will change paperwork and processes. So, when we close the flight now, there’s an information bulletin on which the pilot clicks, that means closing the flight with a technical complaint; it also shows the correct way to do it. At the moment, there is a small table displayed and the pilot sees that s/he has to enter particular rows and columns. We have a way to always configure this page according to our current processes. The handling is

“…the number of repetitive entries made it more difficult to get to the more important entries like a defect in the past two days that you want to look at.” intuitive and provides the user with assistance where necessary taking them back to the manual or back to a particular publication when changes have been made.

IMPLEMENTATION TIMELINE AND WHO WAS INVOLVED

The implementation, planning to go-live, took us around six months. Before the implementation, it was necessary to have the entire system presented to the national aviation authority and to get the respective certification of the EFB. That’s why we had to move quite quickly as our goal was to implement the new tool and processes, including all approvals, within ten months — which was an ambitious target.

WORKING WITH CROSSCONSENSE

For me, it was the first time that I had worked on such a project. Normally, you just select the software and agree to it. When we first met with CrossConsense, we explained our thoughts and ideas for what we wanted to achieve. At our first meeting in our headquarters with Flight Operations and CAMO, CrossConsense showed us the idea of the flow, and we immediately got the feeling that we were in good hands especially due to the background with the CrossConsense

AIRCRAFT IT Operations • WINTER 2023 • 47

CASE STUDY: CONDOR

electronic technical log. Although we faced challenges due to lack of developer availabilities the application was available for the EFB only six months later meeting all our expectations. Importantly, the good cooperation with CrossConsense, who were always available for any kind of questions and issues any time, was highly appreciated.

messages to distinguish important messages from unimportant ones. And there were small issues; if you were in the project, you knew where it was going and the idea behind it but you have to include more people from various parts of the company to avoid problems during live operation.

USER EXPERIENCE WITH AIRCRAFT FLEET VIEW

From our side, the next step will be to make it part of our approved technical logbook system. Right now, if you close the flight in the system, you always have to enter, in the aircraft acceptance sheet currently certified by Condor, ‘yes, I have entered technical defect’ or ‘no, there was no defect’. Next step would be to replace it by the condition statement post-flight, that is done by the flight crew. I hope that this has been useful for anyone considering embarking on a similar project.

The feedback has been positive with people across the business saying how they can easily access the aircraft’s status and the release works well (figure 8).

User Roles & Solution Features CAMO

Management

Accessible to all: • Fleet & Aircraft overview • Delays • Events • Messaging

MCC Task Assignment Task Feedback

Mechanic

CAMO Overview CAMO Release Aircraft Selection

Pilot

Coming next:

Messenger Ground Crew Cabin Crew

Incoming Maintenance Ongoing Maintenance

LOOKING TO THE FUTURE

PATRICK FREY

Patrick joined the aviation sector in 2007 with GAS German Aviation Service as a Ramp Agent, progressing in 2011 to IT-System. In 2018, he joined Condor Flight Operations as Technical Pilot, Boeing Fleet where his responsibilities included special projects within flight operations. As Fleet Chief Operations his area of responsibility was expanded in 2021, to include the operational oversight of the Airbus A32X fleet and supporting the phase-in of the new A330NEO, while continuing to focus on the digital transformation. Since October 2022, Patrick has been Fleet Chief Boeing at Condor.

CONDOR Figure 8

While we are still at an early stage of using the Aircraft Fleet View, the most measurable result that we have gained is in removing paper processes and replacing them by digital processes, for example with the operating procedures and the MEL, and also with ending the necessity to print or create PDF files. We still have them in play to issue a ‘new hold items’ list every twenty minutes but we will soon get rid of that and produce one when the flight plan is created and then completely rely on the digital hold item list.

REGULATORS

The regulator required us to get Type A applications; we had to present the application but we didn’t have to certify it on the EFB approval process. The regulatory approval we had to gain was from the maintenance section of the national aviation authority for the CAMO aspect. We also had to do some show and tell but once they saw the closed loop system and the fallback system, we got approval right away. It would have been nice to have had more time for dry runs but we had to move fast. We underestimated that people rely heavily on colors and pop-up

As Germany’s most popular leisure airline, Condor has been taking its guests to the world’s most beautiful holiday destinations since 1956. Every year, more than nine million guests fly with Condor, from the eight largest airports in Germany and from Zurich in Switzerland, to around 90 destinations in Europe, Africa and America. Condor operates a fleet of over 50 aircraft, which are maintained by the company’s own maintenance operation Condor Technik GmbH.

CROSSCONSENSE

CrossConsense’s portfolio runs from AMOS Support, BIManagement, Data Migration and Hosting to the products Aircraft Fleet View, ACSIS and AviationDW. As a wholly owned subsidiary of Canadian’s FLYHT Aerospace Solutions Ltd., CrossConsense also offers solutions for Fuel Management, Turn Process Management and other software applications as well as AFIRS hardware that collects data during flight. INTERACTIVE GIVE US YOUR OPINION CLICK HERE TO POST YOUR COMMENT INTERACTIVE SUBSCRIBE HERE CLICK HERE TO READ ALL FUTURE EDITIONS

AIRCRAFT IT Operations • WINTER 2023 • 48

Missed an issue of Operations? CLICK ON THE COVER TO FLY BACK IN TIME NOW…

AIRCRAFT IT Operations CASE STUDIES: FRONTIER AIRLINES • MYAIRLINE • KALITTA CHARTERS II • AEROLOGIC

SPRING 2023 • V12.1

Building Operational Content from the start at MYAirline

Flight ops digitization that worked for Frontier Airlines

Getting the weather and fuel right at AeroLogic

A wide variety of cargoes at Kalitta Charters II

Getting documents right from the outset

Two new solutions optimize flight efficiency

An EFF and much, much more

Implementing a new Weight & Balance solution

NEWS • VENDOR FLIGHT LOG: LOGIPAD • HOW TECHNOLOGY WORKS: TOMORROW.io • COLUMN: THE WORLD ACCORDING TO IT & ME

AIRCRAFT IT Operations V12.1 SPRING 2023 CASE STUDIES FRONTIER AIRLINES • MYAIRLINE KALITTA CHARTHERS II • AEROLOGIC VENDOR FLIGHT LOG LOGIPAD

AIRCRAFT IT Operations CASE STUDIES: VOLOTEA • FRONTIER AIRLINES • ALPINE AIR • SIAM SEAPLANE

SUMMER 2023 • V12.2

A real-time flight path optimizer for Volotea Improved eco-efficiency gained plus more benefits

AIRCRAFT IT Operations CASE STUDIES: EASYJET • VUELING • VIVA AEROBUS • KLM • AIR BALTIC

AUTUMN 2023 • V12.3

easyJet uses FDM data for greater flight efficiency All stakeholders involved and lower CO2 emissions

FRONTIER AIRLINES: A new document solution

SIAM SEAPLANE: Digital systems and documentation

VUELING GOES DIGITAL: Modern documentation

SAVING FUEL AT VIVA AEROBUS: Using data

ALPINE AIR: Take-off & landing performance plus W&B

VOLOTEA: AI power for fuel efficiency

AIRBALTIC FLIGHT EFFICIENCY: The right tool

KLM AVOIDS OBSTACLES: A new airport database

NEWS • VENDOR FLIGHT LOG: STORKJET • HONEYWELL FORGE • ETT SKEDFLEX • AVIOBOOK • COLUMN: THE WORLD ACCORDING TO IT & ME

AIRCRAFT IT Operations V12.2 SUMMER 2023 CASE STUDIES VOLOTEA • FRONTIER AIRLINES ALPINE AIR • SIAM SEAPLNE REGULAR COLUMN THE WORLD ACCORDING TO IT & ME

NEWS • VENDOR FLIGHT LOGS: INFORMATION DESIGN • SKYPATH • WEB MANUALS • OPERATIONS SOFTWARE DIRECTORY

AIRCRAFT IT Operations V12.3 AUTUMN 2023 CASE STUDIES EASYJET • VUELING • KLM VIVA AEROBUS • AIR BALTIC VENDOR FLIGHT LOGS INFORMATION DESIGN ONE SKYPATH • WEBMANUALS

AIRCRAFT IT Operations

WHITE PAPER: BOEING GLOBAL SERVICES

The Value of EFBs in a Connected Aircraft Rene de Vogel, Eastern Hemisphere Lead for Boeing Global Services’ Flight Deck and Data Solutions, reveals the benefits of integrating Electronic Flight Bag (EFB) apps with your aircraft via an Aircraft Interface Device (AID). AIRCRAFT IT Operations • WINTER 2023 • 50

WHITE PAPER: BOEING GLOBAL SERVICES

his white paper explores Aircraft Interface Devices (AIDs) and sheds light on the business rationale behind their integration with diverse Portable EFB applications. Drawing from my experience before Boeing at KLM, where I led the development of a business case for AIDs, numerous benefits were identified from a Flight Ops perspective. Forging a compelling business case demands collaborative efforts from all stakeholders across an airline. Figure 1 illustrates this cooperative approach.

Connected Aircraft Business Case

Aircraft Health Monitoring

■

Data Loading Service

■

Connected FMS

■

Automated Aircraft Data Download

Tech Ops

Safety

Our teams are united in pushing the boundaries of imagination and excellence. Join us.

■ ■

■

ACARS over IP Connected EFB

■

Ops Control Center

Maintenance

Information Tech.

Flight Ops

Engineering

EFB Administration

Crew

Business Case Stakeholders

Dispatch

Many stakeholders, many use cases

Innovation driven by inclusion

■ ■

■

Figure 1

DATA FOR EVERY APPLICATION

Achieving collaboration across various departments — Maintenance, OCC, Flight Ops, Crew, and Cabin Crew — is pivotal in building a robust business case. When these departments work together seamlessly, there is a substantial opportunity to justify the integration of Aircraft Interface Devices. Looking ahead, with the emergence of new aircraft, there are more and more AID’s as forward fit, such as FOMAX on Airbus and the Boeing AID. This development inherently eliminates airplane down time and other installation costs associated with AIDs, thereby significantly enhancing the business case. However, it introduces potential challenges from having different AIDs within your fleet. Understanding how these different AIDs interact with your applications is crucial.

boeing.com/careers Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

AIRCRAFT IT Operations • WINTER 2023 • 51

WHITE PAPER: BOEING GLOBAL SERVICES

application, and in Aviator, our integrated EFB. AID integration also supports FliteDeck Advisor, our fuel efficiency application and OPT, Boeing’s Onboard Performance Tool, where aircraft parameters are ingested.

“…there are more and more AID’s as forward fit, such as FOMAX on Airbus and the Boeing AID. This development inherently eliminates airplane down time and other installation costs associated with AIDs…”

Jeppesen‘s Mobile EFB Ecosystem

Data Services Flight Planning

Products and Packages

Electronic Flight Briefing Flight Efficiency Digital Charting Jeppesen Weather

Crew Management

Jeppesen NOTAMs

Jeppesen Flight Planning

Pilots should not have to manually select the applicable AID every time they enter an aircraft. Doing so would require navigating through various menus and selecting the correct AID. Imagine a scenario where there’s a common type rating, like A330 and A340, or B777 and B787, each equipped with different AIDs. Boeing Jeppesen avoids this through a solution called the Aircraft Integration Component (AIC) (figure 2). The AIC simplifies the process, ensuring a seamless and user-friendly experience for pilots without the need for manual selection (figure 2).

Jeppesen FliteBrief

Jeppesen Crew Bid

Jeppesen Crew Access

Boeing Onboard Performance Tool

Jeppesen Crew Request

Jeppesen Aviator

Jeppesen FliteDeck Advisor

Jeppesen Distribution Manager Pro

Jeppesen FliteDeck Pro

Jeppesen Crew Exchange

Jeppesen Ground Controls

Jeppesen Digital Charts

Jeppesen Crew Rostering

Jeppesen Tailored Charting Services

Jeppesen Crew Alert Jeppesen Crew Tracking

Example based on primary use of data and applications.

40+ TB per month Amazon CloudFront Locations

Single harmonized interface to all services

Aircraft Integration Component (AIC)

70M+ 2020 2021 2022

100% 99.993% 100%

Figure 2

Jeppesen’s AIC efficiently manages data from several OEM and third-party AIDs. The data is converted into a standardized format that can be easily used by our suite of applications. Thanks to the AIC, the applications automatically identify and select the appropriate AID in the background. In practical terms, if you operate a mixed fleet, as illustrated in figure 2, for example with both Boeing 737s and Airbus A320s, pilots won’t experience any distinctions. They’ll receive uniform data across all applications without the need for manual selection.

A SUITE OF APPLICATIONS

Figure 3

Looking at Boeing and Jeppesen’s suite of applications (see figure 3), currently AID parameters are integrated in FliteDeck Pro, which is Jeppesen’s charting

As an example, FliteDeck Pro accesses a list of the most popular AIDs by navigating to settings and then services. In this menu, you can choose multiple AIDs if you operate a mixed fleet with different AID equipage. Some AIDs not listed may still comply with Jeppesen standards, and, of course, the Boeing AID will be added there. Additionally, we support ONS, the Boeing Onboard Network Server, and Sentry, an ADS-B receiver, that can be linked to Jeppesen FliteDeck Pro to display enroute and ground traffic, and ADS-B weather in the USA. Multiple selections can be made if you have multiple devices enabled. The number of available parameters utilized in our apps will undoubtedly expand over time. There are a lot more opportunities to incorporate data from AIDs.”

MAKING A BUSINESS CASE FOR AIDs

When crafting an AID business case, many airlines encounter challenges in putting together enough value propositions and identifying Return on Investment (ROI). From a Flight Ops perspective, without applications utilizing the provided parameters, there isn’t really a viable business case. Let’s explore a real life practical use case involving an operator with a mixed Boeing fleet that still relied on Installed EFBs. In this scenario, the EFBs remained on the aircraft when the pilots left, and needed to be restarted upon the next

AIRCRAFT IT Operations • WINTER 2023 • 52

WHITE PAPER: BOEING GLOBAL SERVICES

pilot’s arrival. The maintenance organization at that airline handled and updated those EFBs. The reason for keeping the EFBs attached to the aircraft was the presence of various aircraft that appeared similar to pilots but had different configurations. Despite using small decals and other markings to distinguish each aircraft and identify its configuration, the cockpit experience remained similar. The airline’s concern was that, while transitioning to portable EFBs would offer additional benefits such as enabling pilots to conduct flight preparations anywhere, it might lead to pilots selecting the wrong aircraft configuration in the performance tool. We solved this problem by enabling the Portable EFB to automatically detect the information required by the Onboard Performance Tool (OPT), and select the correct Standard Computerized Airplane Performance (SCAP) module via their AIDs.

Use Case

Figure 4

Now, with the transition to pilot-assigned Portable EFBs (which could be an iPad or Windows tablet), when flight deck crew come on board, they connect their EFB to the mounting device, establishing a connection with the AID through our AIC to the aircraft systems. The aircraft then communicates essential information to the EFB, such as the specific aircraft it’s on, the aircraft type, engine rating, and more. This ensures that the OPT app selects the correct module. But the benefits don’t end there. Previously, the airline faced challenges with GPS positioning on iPads in some aircraft due to signal shielding inherent with certain heated windows and/or composite airframe. Now, they receive this information directly from the aircraft, ensuring a constant GPS position for the pilots. This provides continuous display of own-ship position in Jeppesen FliteDeck Pro and Aviator for supplemental situation awareness. With Jeppesen Aviator, they take advantage of the Nav-logging feature that automatically fills in the Nav-log when crossing waypoints utilizing data supplied by the aircraft through the AID. Another advantage of having pilot-assigned EFBs is that the crew can conduct flight preparations and accept briefings and flight plans from anywhere they might be. These activities, previously limited to time on the aircraft, have

enhanced operational flexibility. Connectivity through their chosen AID (for example in this case , Collins InteliSight) enables them to receive updates to their data during pre-flight and flight. In addition, leveraging Aviator, which features a common data store, information shared from the aircraft and other applications can be used across different applications. For example, data from the flight planning system in the form of .eff files, or information from the aircraft, is shared among integrated applications via the common data store. Our flight efficiency app, FliteDeck Advisor, is also connected to the aircraft systems, which has proven beneficial in reducing manual data entry. After more than a year of using FliteDeck Advisor, an analysis based on the data provided

“…when flight deck crew come on board, they connect their EFB to the mounting device, establishing a connection with the AID through our AIC to the aircraft systems. The aircraft then communicates essential information to the EFB, such as the specific aircraft it’s on, the aircraft type, engine rating, and more.”

AIRCRAFT IT Operations • WINTER 2023 • 53

WHITE PAPER: BOEING GLOBAL SERVICES

indicates a 2.0 to 2.5 percent cruise fuel savings. Pilots appreciate it more as they no longer have to manually enter data. Everything is presented based on the data retrieved from the aircraft via the AID Jeppesen FliteDeck Advisor had previously only been available as a standalone application, but with the upcoming release of Jeppesen FliteDeck Pro 5.0, its capabilities will also be integrated within the core application (see figure 5). This streamlines the flight crew workflow and increases the number of times the capability is utilized, which delivers even more savings to the airline. This feature provides pilots with an optimal speed, considering the aircraft’s actual tail-specific performance. It allows for a different recommended Cost Index, saving both fuel and often time by flying faster — an aspect pilots truly appreciate.

“This feature provides pilots with an optimal speed, considering the aircraft’s actual tail-specific performance. It allows for a different recommended Cost Index, saving both fuel and often time by flying faster — an aspect pilots truly appreciate.” The intent of this brief overview is to highlight the benefits of a connected aircraft and how it can be realized for any fleet. Readers are encouraged to delve deeper into the potential advantages for their business.

RENE DE VOGEL

Rene de Vogel has worked in the aviation industry for 26 years, helping to lead innovation at renowned companies including KLM and Boeing. His experience enables him to bring together the two worlds of Airline Operations and Product Management to help improve flight operations efficiency and resource utilization with Boeing airline customers. With a results-driven, customer-centric approach, Rene quickly recognizes client needs to ensure their expectations are met. He has built a reputation for maintaining strong, lasting relationships with customers, understanding their needs and prioritizing their success.

BOEING GLOBAL SERVICES

Figure 5

With Auto Nav-logging with Aviator enabled, the process remains unchanged. But thanks to the AID integration as pilots cross waypoints, data is automatically extracted from the AID and transferred to the NavLog. Pilots have the flexibility to override this information if they want to enter different data. To help maintain situation awareness and track with flight progress, the system includes a purple line indicating the current waypoint.

At Boeing Global Services, the customer is at the forefront of all we do and their mission is our mission: keeping the world’s fleet flying safely, sustainably, and efficiently. Powered by our unparalleled aerospace experience and global network, we work closely with our customers to develop and deliver the innovative solutions they rely on — now and for the future. We have solutions for every phase of flight and fleet, anywhere in the world including commercial, government, business and general aviation. These offerings include platform-agnostic solutions, including: fleet sustainment; parts and distribution; digital capabilities; training; maintenance, repair, and overhaul (MRO); and engineering, modifications, and cabins/interiors. INTERACTIVE GIVE US YOUR OPINION CLICK HERE TO POST YOUR COMMENT INTERACTIVE SUBSCRIBE HERE CLICK HERE TO READ ALL FUTURE EDITIONS

AIRCRAFT IT Operations • WINTER 2023 • 54

BOUNDLESS BACK ISSUES START YOUR INVESTMENT WITH OUR EXTENSIVE BACK ISSUES OF IT SOLUTIONS CLICK HERE

AIRCRAFT IT Operations

AIRCRAFT IT Operations: VENDOR FLIGHT LOG

VENDOR FLIGHT LOG: OFFBLOCK

Dietrich Stoll shares the focus on user experience and technology to achieve optimum crew planning and crew convenience Dietrich is an Information Science graduate, serial entrepreneur, and founder of OffBlock. With a background spanning over 26 years in software, Dietrich embarked on his entrepreneurial journey by founding Stoll von Gáti alongside Zoltan von Gáti back in 1997. With passion and pioneering spirit, the company has been developing innovative solutions in the areas of augmented reality, VR training and mixed reality maintenance tools. Due to his high interest in aviation, he developed the Flight Crew App and a Pilot Logbook, OffBlock. Aircraft IT: Your name, your job title, and the name of the business? Dietrich Stoll: My name is Dietrich Stoll. I am the founder and CEO of OffBlock. Aircraft IT: How did OffBlock get started? DS: My brother and cousins are airline pilots. I have run an industry software and digital transformation company for more than two decades and with more than 50 employees: so, in 2018, we decided to create a first-class crew app. Aircraft IT: What is the guiding business principle that drives OffBlock? DS: Our claim is to ‘elevate aviation’ by serving the needs of flight crews and crew planners. Airlines often have no specific rostering and communication software for flight crews or they use legacy software

with sometimes poor usability/UX (User Experience). The tools that they use are mostly ‘silo solutions’ with little or no automation and/or integration therefore many routine tasks are still done manually, via work arounds or even on paper. Communication between crew planning and crews is still mainly done via time consuming phone calls and inefficient e-mailing. The crew planning is often blocked during

“We doubled the amount of globally supported airlines from 80 to 160 in the last year. ” AIRCRAFT IT Operations • WINTER 2023 • 56

crunch times and unable to answer incoming calls from the crews. And there is no easy and secure way for flight crews to share their personal rosters, location and layover recommendations with colleagues, or friends and family. Aircraft IT: What has OffBlock’s greatest business achievement been to date, and why? DS: We doubled the amount of globally supported airlines from 80 to 160 in the last year. It shows that our app delivers great value and a best-in-class user experience which is also reflected in our excellent app store ratings. Aircraft IT: What have been your disappointments and what have you learned from them? DS: Entering the B2B market and making our app a standard working tool for any airline took longer

AIRCRAFT IT Operations: VENDOR FLIGHT LOG

“OffBlock aggregates all relevant tools and information like interactive rosters, an automated pilot logbook, roster sharing amongst colleagues, with friends and family, instant messaging, and layover recommendations, all in one seamless app.” than expected. We started to focus on face-to-face conversations with the relevant airline representatives, mainly at special interest conferences, to better understand their specific needs and to explain our benefits on a personal level. Aircraft IT: In a sentence, how would you summarize what OffBlock does for aircraft operations customers? DS: OffBlock aggregates all relevant tools and information like interactive rosters, an automated pilot logbook, roster sharing amongst colleagues, with friends and family, instant messaging, and layover recommendations, all in one seamless app. The app is developed from a user’s perspective. It speeds up and simplifies communication and decision making between the crew, crew planning and ground staff. Furthermore, it serves as a self-service ‘OSIC’ (One Stop Information Center) for the crew members, e.g., providing dynamic Hotel information, a marketplace to offer off days, a duty swap module, or certificates and medicals with comfort functions like expiring date reminders. This was quite a long sentence! Aircraft IT: What do you feel will be the next big thing in operations Aviation IT? DS: Artificial Intelligence (AI) will be for sure one of the next, if not the next big thing. Enhanced predictive maintenance systems powered by AI

could revolutionize aircraft maintenance. Real-time data analysis could predict potential issues, reducing downtime and enhancing safety. AI advanced deep data analytics could optimize flight routes, passenger experiences, and operational efficiencies such as crew planning. Harnessing data analytics could lead to more fuel-efficient flights, better resource allocation, improved scheduling and greatly enhanced employee and customer satisfaction. We at OffBlock are really excited to make our contribution in some of these areas. Aircraft IT: What do you want your customers to say about OffBlock. DS: Here are three original customer quotes which make us happy and motivate us to give our very best: “To be honest, right now OffBlock is probably the best app on the market, I tried to use other ones but none of them were even close to the comfort and effectiveness of yours.” “The service you provide is truly world class. I feel like you guys go the extra mile for me and that’s why I stay loyal to you as a customer. Thank you again for your great support.” “It is good to see, that you are always improving your app with customer feedback at least every month — this is the difference between OffBlock and other apps.” Aircraft IT: Dietrich, thank you for your time. AIRCRAFT IT Operations • WINTER 2023 • 57

Keep yourself on the leading edge with free upcoming live webinar sessions Attend regular Operations Demo Webinar sessions, hosted by the industry’s leading Vendors. Or take advantage of our large On-Demand Webinar library.

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AIRCRAFT IT Operations

AIRCRAFT IT Operations: NEW TECHNOLOGY

A new digital era for aircraft fueling Robin Weissgerber, Product Strategist aFuel, Information Design One AG explains how fueling is now joining the digital age

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AIRCRAFT IT Operations: NEW TECHNOLOGY

he aircraft fueling process hasn’t really progressed in decades but, in this article, I want to show you how that can change with the era of digital aircraft fueling. We’ll start by considering how a digital fueling process should look.

HOW A DIGITAL FUELING PROCESS SHOULD LOOK

Fueling is a bilateral process involving external fueling providers at every airport. Therefore, fast and precise communication between the airline and the fueling provider is key to eliminating potential disruptions. The digital means of today are the perfect technology to tackle that problem. By using a digital real-time tool rather than fax or phone, the foundation for a smooth fueling process can be created, with instant and precise information exchange, limiting wasted time and human error. A critical success factor for digital fueling is as a unified, comparable and centrally steered digital process across the network. To digitalize the fueling process, communication between the two involved parties should be the focus. Real-time information exchange will optimize the process time and quality, making fueling a more robust part of the turnaround. During turnaround, multiple activities run in parallel, and the digitalization of all turnaround activities has been a focal point for airlines worldwide. However, the fueling process has not previously enjoyed digital transformation because, at every airport, an airline might have a different fuel supplier and into-plane agent

“Due to low flight volumes at most outstations, airlines lack the leverage to convince one service provider to modernize, let alone all of them.” executing the fueling. Also fueling service contracts are short-term which makes for a fluctuating environment where it is difficult to establish common standards. Airlines are forced to rely on local and manual processes, and modernizing that, as one airline in isolation, is borderline impossible. Due to low flight volumes at most outstations, airlines lack the leverage to convince one service provider to modernize, let alone all of them. And even if an airline can achieve that, the resources to complete the necessary harmonization would be astronomical, plus achieving an equal process and data quality across all projects is highly unlikely. The essential nature of the fueling process creates obstacles to its digitalization and while the technology to establish real-time digital communication between airline and service provider is available, a different approach is needed to achieve unified digital communication across the network.

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AIRCRAFT IT Operations: NEW TECHNOLOGY

aFuel acts as a centralized data exchange platform connecting airlines and fueling service providers, enabling a truly digital fueling process across an airline’s entire airport network. All process steps, from fuel order to final fuel slip sign-off, are processed digitally. aFuel has created the technical foundation for a network business model to function. Currently, aFuel is available at over 150 airports in 34 countries worldwide with a plan for 250 airports by 2028. Already, a flight is handled digitally every five minutes via aFuel. This will increase as new airlines join the network. To further support compatibility and robustness, aFuel, relies on the IATA AIDX data standard to handle all communication. Aircraft fueling is already a network business thanks to aFuel.

THE AFUEL WORKFLOW

aFuel handles communication from the first fuel order until the final fuel slip signoff in a fully digital workflow. Every process step is tied to a specific message type from the IATA AIDX data schema.

Fuel Order

Starting with the fuel order, airlines can transmit preliminary and final fuel orders to the fueling service provider. Automatically calculated minimum fuel numbers can be sent out very early to allow for optimized planning. Airlines can communicate every adjustment and unforeseen change, like an equipment change, straight to the service provider, meaning that such events will never cause problems again.

Fuel Milestones

THE APPROACH TO DIGITAL FUELING

So, the main barrier to digitalization is the difficulty of establishing standards in a diverse environment plus the missing leverage of single airlines is a significant factor. You might think that airlines should cooperate to increase their leverage with fueling providers. However, getting two airlines to agree on the same process would be very difficult. However, there is a solution to hand and it is relatively simple. Today, many business ideas revolve around connecting two sides of a market and acting as a facilitator for their exchange: they are network businesses like Uber or Airbnb. With aircraft fueling, one side are the airlines and, on the other side, the fueling providers. Their interaction needs to be facilitated by one central entity. The digitalization of fueling will best be achieved with a network business approach. That network business approach is aFuel; the world’s largest digital fueling network and the perfect solution for airlines wanting to digitalize fueling.

As soon as the final fuel order has been communicated and the fueling provider initiates the fueling process, another advantage of the digital process becomes apparent. With the right system and configuration in place, the IATA AIDX schema allows for detailed and real-time process updates — using the FuelProgress messages. Those messages can be used to communicate various milestones in the fueling process, a true game-changer. With aFuel, it is easy for the fueling provider to communicate such milestones automatically to the airline which receives a consistent and complete data set of the fueling process.

Fuel Slip and eSignature

When the fueling process is completed, the fuel slip is issued requiring a signature. The slip contains all information about the completed fueling process, including the fueled amount: the time-consuming manual steps are eliminated. The fuel slip is transferred digitally to the cockpit, where pilots can sign it using eSignature. From there, the fuel slip can be transferred to the back-office for further handling.

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AIRCRAFT IT Operations: NEW TECHNOLOGY

AFUEL OVERHAULS YOUR OPERATIONS ON EVERY LEVEL

Now we will focus on what matters to airlines — the process and monetary benefits that can be generated. All benefits explained below are either based on scientific research or customer feedback. However, it must be mentioned that the potential of the benefits can only be utilized when adjusting the operational processes accordingly. Therefore, airlines will need to make those adjustments parallel to the aFuel implementation. Let’s look at the five major benefits.

Turnaround stability

A smooth execution of every step in the turnaround process assures flight plan stability; the growth in flight volumes increases focus on this with airlines continuously trying to save valuable minutes. During the last decade, digitalization has enabled faster and noise-free information exchange. With the introduction of digital communication to the turnaround process, data availability improved accordingly, enabling a whole new level of process analysis and improvement.

Digitalizing fueling

Looking at the fueling process, the digitalization is, of course, focused on making the process faster and more robust. Fuel orders are communicated and updated in real- time, and fuel slips are immediately acknowledged without needing a pilot’s signature. We have found that the operational fueling process can be 25% shorter through digital communication which leads to a shorter turnaround process. For an average fueling duration of 12 minutes, aFuel leads to a reduction of three minutes (25%). Since fueling is the bottleneck in just over half of turnarounds, that three-minute saving can lead to an average reduction of one minute and 40 seconds per turnaround which might not sound like much but, overall, it can generate massive savings and increase process stability.

Real monetary savings

Making fueling faster and more stable naturally cuts the fuel-related delay minutes. Based on customer feedback, we assessed a reduction of 75% to 85%

“Making fueling faster and more stable naturally cuts the fuel-related delay minutes. Based on customer feedback, we assessed a reduction of 75% to 85% overall per year.”

overall per year. Pairing this with the generally agreed price per delay minute of $74.24 helps to calculate actual savings. After analyzing the potential of a shorter and more stable turnaround process, we will take that one step further and focus on another benefit of real-time digital communication. And again, it’s a benefit that has the potential to generate monetary savings.

Tankering done right

With aFuel, your pilots can always get in contact with the into-plane agent at the airport, via their EFB on the ground or via ACARS while in the air. For tankering flights, this offers considerable advantage. For the first time, you can communicate in advance that the operated flight is a tankering flight. This upfront communication eliminates unnecessary and billed truck approaches altogether. The rate charged for that can vary depending on the airport but based on customer feedback $35 per drive is a fair average. Flights with a ‘no-fuel’ fuel order are clearly highlighted for the airline to identify during invoicing. Invoices for those flights should be monitored manually to ensure everything aligns with the agreements. aFuel even has an automated import function established for airlines using Skymetrix as their fuel invoicing solution. ‘No fuel’ fuel orders are directly imported into your Skymetrix system and flagged for further inspection. This way, an airline can eliminate every unnecessary tankering invoice. To increase the tankering savings, aFuel also offers a sophisticated algorithmic feature that allows for automated tankering forecasts and adjustments based on historical data and client specific configuration. With the introduction of RefuelEU in 2025, the number of tankering flights will certainly decrease. However, the process improvements and the potential savings will still be applicable.

Backoffice workload: speed it up

Moving beyond the actual focus of the system, the operational fueling process, we need to look at how subsequent processes can benefit from the new level of digital communication. Today, using the traditional process, paper fuel slips are issued, but all invoices are handled digitally, resulting in a media disruption that is overcome by manually inputting the information from the paper slip into the invoicing system. This job is time-consuming, error-prone and, nowadays, redundant. With aFuel, you automatically eliminate that manual process, as no media disruption is present. A fuel slip is issued digitally and can be transferred into your invoicing system directly without any manual effort. In addition, every fuel slip from a connected airport will have the same format and data quality, streamlining the process even more. It will relieve your employees, as the repetitive task gets eliminated and the overall process quality will improve. aFuel, helps airlines to eliminate just one more manual process and pave the way to fully digitalized and connected back-office workflows.

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REDUCE YOUR CARBON FOOTPRINT AND BE SUSTAINABLE

DATA QUALITY REDEFINED INSIGHTS

Over are the days of paper fuel slips to be transferred manually into your system. With aFuel, you immediately get the same level of data quality at every station and from every supplier, in a digital form. This cuts down the back-office workload and opens new opportunities for performance monitoring and process improvements. In the past, monitoring the fueling process was impossible due to the lack of available data. Every into-plane agent had its own fuel slip format that only contained the most relevant numbers. No other data was recorded during the operational fueling process, so no real-time information exchange occurred. All that made obsolete putting efforts into analysis. aFuel revolutionizes that completely. Now, airlines can communicate with the into- plane agents in real-time and exchange more information. This creates a new level of data quality that allows for in-depth analysis. Fuel orders are recorded — both preliminary and final, real-time process milestones are exchanged, and extensive digital fuel slips, including all relevant information, are issued. This allows airlines to create an individual digital twin of every single fueling process but, more importantly, a performance overview per station or across the whole network. The fueling data is available extensively and uniformly, allowing airlines to integrate it into their overall turnaround analysis. Including the fueling, data will highlight interdependencies with other turnaround process steps that can be improved through further measures.

Talking about aircraft fueling and sustainability seems counterintuitive; flying is often labeled as one of the biggest climate killers. aFuel does not reduce fuel consumption, so it’s fair to ask, how can it improve the carbon footprint of an airline? When it comes to improving sustainability, everybody thinks about global measures like switching to renewable energy or the rise of electrified mobility. Even though those are measures with a significant impact, they take much effort to complete or even progress. At the same time, sustainability can be improved by much smaller steps. The task of every company nowadays should be to identify every single one of those small opportunities to make a positive impact overall. aFuel offers two more of those small opportunities that are realized as a positive side effect. No additional efforts are needed. The digitalization of the operational fueling process makes it much more sustainable. Switching from paper-based exchange to a real-time digital communication eliminates the paper wasted in this process, and the upfront communication of tankering flights eliminates the CO2 emissions of unnecessary fuel truck movements — two small improvements with a positive impact on sustainability. And that is not even the best part. Information Design, has partnered with Tree-Nation.com, a global reforestation program, to replant double the number of trees saved by our aFuel customers every year. With that, we support projects worldwide to combat deforestation.

IMPLEMENTATION OPTIONS

After going through all the features and benefits of aFuel, it is time to implement the system. To do that, two approaches are possible. With our aFuel Cockpit app we offer customers a ready-to-use EFB application, available on iOS and Android. After installing and briefing the pilots an airline is ready to utilize the benefits of aFuel. In case an airline does not want another app bothering the pilots during the pre-flight routine, the full-scale integration approach is the way to go. Together with the airline, we will create a blueprint of how the current system landscape can be utilized to support the aFuel process.

APPROACH #1: AFUEL COCKPIT

Let’s focus on the instant approach first. To allow airlines to digitalize the operational fueling process as quickly as possible, we have developed the aFuel Cockpit App. This iOS and Android app allows the handling of the complete operational fueling process. From issuing the first preliminary fuel order up to electronically signing the fuel slip, every process step is covered. Install this app on your pilots’ EFB devices, and your fueling process is instantly digitalized. It is really that simple. The app is fully integrated into the aFuel system and

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connected to all our fueling partners. When a new customer airline decides to go down this route, we implement the necessary configurations and set up the user accounts.

Trial phase available

We offer potential clients the chance to sign up for an aFuel trial phase using the Cockpit App. For two months, airlines can get the opportunity to use the app at selected stations and experience the benefits of a digitalized fueling process. After two months, we sit together with the airline to discuss the results and our joint next steps. The aFuel Pilot App offers airlines the perfect option to instantly digitalize the operational fueling process with absolutely no technical effort. We configure everything and provide you with the ready-to-use app, that is packed with features to make the life of your pilots stress-free.

APPROACH #2: FULL-SCALE INTEGRATION

For airlines that want to instantly utilize the benefits of a digitalized fueling process, the aFuel Pilot App is perfect. However, a digital fueling process can do even more. Our full-scale approach aims to blend aFuel into your existing IT and process structure without noticeable adjustments to either. We want you to keep your current EFB solution and devices, make only positive changes to the fueling routines of your pilots and supply all adjacent processes with the appropriate data. And don’t worry about implementation: even a full-scale integration of aFuel is straightforward. With our proven project set-up, an average implementation takes about four months with full support. As said, the idea is to integrate aFuel as seamlessly as possible into an airline’s process and IT infrastructure. To achieve that, a tailored approach is needed for every airline, as set-ups differ. By having extensive sessions with our potential customers to analyze each piece of the fueling process puzzle, we design a comprehensive blueprint for the upcoming aFuel integration. Ultimately, the blueprint will depict a process fully embedded into the current infrastructure. Additionally, automation opportunities will be highlighted and, if possible, integrated into the blueprint. This includes the automatic validation and acknowledgment of digital fuel slips, the algorithm-based reevaluation of tankering flights, and the automatic rejection of invoices for such flights. All those enable the airline to utilize parts of the previously highlighted benefits of aFuel. With the blueprint done, we can jointly start the implementation process. The most relevant part is establishing one connection between your IT infrastructure and the aFuel system. For this, aFuel offers various options to accommodate every possible airline setup. Through this one interface, we will exchange all relevant IATA AIDX messages. We suggest that every airline sets up a fuel data middleware to facilitate the internal gathering of all aFuel-relevant data. The

“The most relevant part is establishing one connection between your IT infrastructure and the aFuel system. For this, aFuel offers various options to accommodate every possible airline setup.” middleware then handles the transformation of those messages into the AIDX format and vice versa. During the set-up and testing of this interface, we will support a new customer to get that important task done correctly.

Your way forward

No matter which implementation approach you take, aFuel will revolutionize your operational fueling process and all adjacent processes as well. If this article caught your attention, feel free to reach out to us. We are more than happy to answer any open questions or jump right into our joint implementation project.

ROBIN WEISSGERBER

At 30, Robin Weissgerber is a product manager with eight years of in-depth experience in the aviation industry. Currently at the helm of aFuel and aWall projects at ID1, Robin combines youthful vigor with seasoned expertise. Recognized for ambitious leadership, Robin constantly challenges the status quo in aviation technology, demonstrating a forward-thinking vision that is shaping the future of the industry.

INFORMATION DESIGN

Information Design was founded in 1996 as Informationsdesign GmbH, with the clear vision to turn enterprise data into valuable and insightful information — with the goal not only to create information but also to design it. Dedicated to this idea, Information Design grew steadily to more than 50 employees at its headquarters in Frankfurt and attracted internationally renowned aviation companies, such as Lufthansa, Saudi Arabian Airlines, Cathay Pacific, and Deutsche Flugsicherung.

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DIRECTORY

Operations Software Directory Key ‘at-a-glance’ information from the world’s leading Operations software providers. IT is a powerful force but, to leverage its greatest value, it must be harnessed and directed. It must also be able to handle huge and growing data streams that record every aspect in the ways that aircraft fly, how they are readied and the conditions they will meet. This challenge has attracted the best brains and most innovative enterprises to create IT solutions for one of the most demanding working environments, Aircraft Operations. Inevitably, there are many such developers and vendors offering solutions ranging from single function ‘Specialist Point Solutions’ to complete ‘End-to-End’ solutions covering the whole process. Only readers will know the specific requirements of their businesses but we have assembled a directory of the best Operations software providers and listed them alphabetically to make it easier for you to undertake a brief-ish (there are 44 providers and the number continues to grow) survey of the market, preliminary to starting on any specification and selection process. Or you might simply read it to keep up to date with what is available today.

ACFT PERFO

Air Support A/S

W: www.acftperfo.com T: +32 476 76 76 08 E: info@acftperfo.com

W: www.ppsflightplanning.com W: flightwatch.ppsflightplanning.com T: +45 7533 8889 E: sales@airsupport.dk

Location: Waterloo, Belgium

Location: Billund, Denmark

KEY BUSINESS/SOFTWARE AREAS • WORLD AIRPORT DATABASE Compatible for ALL TO Performance soft • All A/C Types TO. & LAND. • Performance soft • EFB SOFTWARE SUITE • Operational support in Performance and Operations • EFLS Electronic loading system ground operations ACFTPERFO has acquired a solid experience in the development of electronic flight bags tools and related support since start up in 1999. Our products are in continuous evolution in order to adapt to new regulations or practices in this rapidly changing business. We use our expertise to help customers and our commitment is to find the best solution for any challenge an airline could face. Safety is a major concern of our ACFTPERFO team and our airport database has been developed to be the best on the market. It is maintained up to date using extremely efficient tools which guarantee the highest level of accuracy and follow up.

Automated Systems In Aircraft Performance (ASAP) W: www.asapinc.net T: +1 724-742-4777 E: info@asapinc.net

Location: Pittsburgh, Pennsylvania, United States of America

NAME(S) OF PRODUCT(S) MARKETED • PPS Flight Planning, CrewBriefing • Ops Control | Flight Watch

NAME(S) OF PRODUCT(S) MARKETED • ASAP STAR System

KEY BUSINESS/SOFTWARE AREAS • Flight Planning • Flight tracking • Crew briefing facilities

KEY BUSINESS/SOFTWARE AREAS • Runway Analysis • Weight and Balance • OEI Turn Procedures • Drift Down • Flt Planning/Sched/Res Integration

AIR SUPPORT specializes in the provision of the desktop and cloud-based flight planning software PPS Flight Planning System (PPS) and the integrated CrewBriefing web application and flight tracking. The PPS Flight Planning System (PPS) is one of the leading flight planning systems in the world due to the optimization of operating costs along with its incredible and flexible usability. PPS generates a complete briefing package available directly on CrewBriefing or its accompanying app, providing the crew with online access to company messages, flight log, trip-tailored surface weather data, NOTAMs, wind- and significant weather charts and the high-quality vertical cross-sectional chart. The combined synergy of PPS will ensure that your airline will have the most modern and powerful flight planning system available. PPS offers: • World’s most flexible airline flight planning system • Automated filing, calculation and dispatch of all selected flights • Automated data import from scheduling/crew/maintenance systems • Automated data export to EFB solutions • Automated consideration of company policies and dispatch parameters • Automated high quality flight briefing packages • Low acquisition and running costs offering highest costbenefit ratio in the market

Automated Systems in Aircraft Performance, Inc. has been supplying runway analysis since 1995. The STAR EFB and Flight Operations software would be a great asset by not only improving safety but also saving money through fuel planning and reduced wear on engines through the use of reduced power takeoffs. The STAR product integrates runway analysis, weight & balance, drift down, flight planning, scheduling, reservations into one easy to use application. Along with these features the product also displays Weather, NOTAMs, and One Engine Inoperative escape routes. To help manage users, devices, and system updates, the Mission Control Module eases the burden for the IT department. You may distribute the application through the Apple Business Manager for more control over software implementation and updates. Additionally, the application has the ability to run with and without an internet connection, allowing pilots and dispatchers to always have the ability to calculate performance data. ASAP provides services for all aircraft variations, configurations, and engine types. All in one application.

• Premium flight tracking via OpsControl

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DIRECTORY

Avionics Support Group

AVIOBOOK

AVTECH Sweden

W: www.asqs.net T: +43 1 306 1234 E: sales@asqs.net

W: www.aviobook.aero T: +32 11 72 10 30 E: info@avio.com

W: www.avtech.aero T: +46 8 544 104 80 E: sales@avtech.aero

Location: Florida, USA

Locations: ASQS GmbH, Vienna, Austria, ASQS Ltd., Bangkok, Thailand

Location: Belgium (Hasselt), France (Toulouse), Singapore & Piscattaway

Location: Sweden

NAME(S) OF PRODUCT(S) MARKETED • Cockpit EFB Mounts, EFB Power Supplies.

NAME(S) OF PRODUCT(S) MARKETED • IQSMS (Integrated Quality and Safety Management System) • Flight Data Monitoring (FDM) Service • The IQSMS Suite consists of a total of 10 modules, varying according to the operator. (Airlines, Business Jets, Helicopter, Airports, MROs...)

NAME(S) OF PRODUCT(S) MARKETED • AvioBook, AvioBook Connect, AvioBook Cabin, AvioBook Tech, AvioBook Base, AvioBook Systems, AvioBook Data, AvioBook Integrations, AvioBook SaaS

NAME(S) OF PRODUCT(S) MARKETED • Aventus NowCastTM - The FMS Optimization • Aventus SIGMA - Severe Weather service • Aventus AIR — Weather Uplink • Consulting Service — ACARS and connection

W: www.asginc.net T: +1 305-378-9786 E: info@asginc.net

KEY BUSINESS/SOFTWARE AREAS • STC Certification • EFB Mounts • EFB Power Supplies • Avionic Products • Avionics Engineerings Avionics Support Group, Inc. (ASG) is a premier Avionics Systems Integration & FAA-PMA approved Aerospace Manufacturing and Avionics Engineering company. ASG’s competitive advantage can provide your company with a Single Source Solution for avionics engineering, manufacturing, aircraft installation technical support, Supplemental Type Certificate (STC’s), video surveillance, SATCOM, and much more. We lead the aerospace industry with our US patented Constant Friction Mount (cfMount™), EFB Integrated Power Supplies, and EFB Cradles. Contact ASG today to learn how ASG’s Single Source Solution can work for your company!

ASQS (Advanced Safety and Quality Solutions)

KEY BUSINESS SOFTWARE AREAS • Quality Management Module • Reporting Module • Risk Management Module • Document Distribution Module • Emergency Response Planning Module ASQS (Advanced Safety and Quality Solutions) is a global supplier of highly innovative QMS and SMS software for the aviation industry, supporting more than 200 large and small operators, including airlines, business jet and helicopter operators, groundhandling agents/FBOs, airports and maintenance organizations, in creating a safe and productive work environment. The company specializes in intuitive, integrated, web-based solutions with exceptional customer support. ASQS’s core product IQSMS allows clients to manage operational data 24/7 online and offline with a single integrated tool which significantly simplifies daily tasks. The easy handling of the software creates a positive reporting culture, enables comprehensive quality management and proactive risk management to maximize productivity, reduce operating costs, and optimize internal and external working procedures. IQSMS automates laborious processes like the submission of ECCAIRS or IDX compliant incident reports which, combined with a consolidated, up-to-date regulations database, ensures legal compliance with national and international requirements and standards.

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KEY BUSINESS/SOFTWARE AREAS • EFB software solutions • EFB hardware solutions • Suite of ground & flight application • Navigation DataBase, weather data, ADS-B AvioBook, a Thales Group company, supports airlines as a partner in their digital strategy. AvioBook offers a comprehensive and highly integrated suite of ground and flight applications, systems and solutions that connect all stakeholders and key assets in a safe and secure manner. This, combined with expertise in data and cyber security, gives airlines an edge through greater efficiency and ultimately sustainable, profitable growth. Proven solutions from AvioBook make communication between the cockpit, cabin and back office faster and more efficient than even before. With the integrated and secure AvioBook application suite, pilots, cabin crew, dispatchers and ground staff can be securely connected to each other, making communication more efficient and driving value throughout the operation.

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KEY BUSINESS/SOFTWARE AREAS • Wind Uplink FMS Optimization • Reduce Fuel burn and CO2 footprint • Severe Weather application AVTECH, specializing in tailored information to the cockpit, offers easy, automated and inexpensive improvements in FMS optimization. The Aventus NowCast™ weather service give pilots access to weather data of the highest available quality, and when the data is fed into the aircraft Flight Management Computer, the actual aircraft trajectory can be optimized, reduce the fuel burn and CO2 footprint. Working directly with Met Office (UK), the Aventus SIGMA service supply the cockpit crew with severe weather information, based on Actual route and time in the FMS. The service brings adequate, timely and correct information on turbulence, icing and other weather phenomena that affect safety and comfort. The SIGMA service sets a new standard on how, when and where your crew gets their information.

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DIRECTORY

The Boeing Company

Bytron Aviation Systems

CAE

Comply365

W: www.boeing.com/supportandservices T: +1 206-655-2121 E: BoeingSupportandServices@Boeing.com

W: www.bytron.aero T: 01652 688 626 E: info@bytron.aero

W: www.cae.com T: +1 (514) 341-6780 E: CivilFlightServicesSalesOps@cae.com

W: www.comply365.com T: +1 (877) 366 2365 E: info@comply365.com

Location: 65 Offices Worldwide

Location: Kirmington, United Kingdom

Location: Global presence

Location: USA

NAME(S) OF PRODUCT(S) MARKETED • Business Consulting • EFB Document Browser • Electronic Flight Folder • Fuel Dashboard • Onboard Performance Tool

NAME(S) OF PRODUCT(S) MARKETED • skybook aviation cloud

NAME(S) OF PRODUCT(S) MARKETED • Training Management • Crew Management • Flight Management • Operations Control • Airport Management • In-Flight Services Management

NAME(S) OF PRODUCT(S) MARKETED • ProAuthor (XML-Based Authoring Solution) • Electronic Flight Bag (EFB) • Digital Briefing • Document & Communication Manager • Training Solution (LMS Learning Manager)

KEY BUSINESS/SOFTWARE AREAS • Flight operations software solutions • Pilot and crew apps (Rosterbuster and RB Logbook)

KEY BUSINESS/SOFTWARE AREAS • XML-Based Authoring Solution (ProAuthor) • Electronic Flight Bag (EFB) • Digital Briefing Flight Release • Document Mgmt. and Distribution Platform • Targeted Distribution w/ Compliance Tracking

KEY BUSINESS/SOFTWARE AREAS • EFB applications • Fuel Efficiency Solutions • Consulting Boeing is the world’s largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems. Boeing Support and Services combines airplane design and manufacturing expertise with unique access to fleet-wide operational data to offer optimization solutions. With these offerings, Boeing addresses the evolving need for integration and optimization of data and information across the aviation ecosystem to empower smart decision-making. The portfolio includes services and solutions for flight operations, maintenance & engineering and procurement organizations to optimize the operational efficiency of airplanes and operations. Boeing has more than 250 customers for its optimization solutions. The portfolio draws on solutions from a family of Boeing companies: AerData, Inventory Locator Services and Jeppesen, serving operators of Boeing and non-Boeing airplanes.

KEY BUSINESS/SOFTWARE AREAS • Dispatch Portal • EFB Application • Airfield Watch • Flight Following • Crew Briefing Bytron Aviation Systems has over 35 years of industry experience and understanding driving the development of solutions engineered to make a big impact in the aviation industry. The business specializes in the design and building of fully fledged, reliable, integrated systems that ensure critical data is consistently distributed to the right place, at the right time on the right device, increasing awareness and accountability, improving information capture, reducing costs and streamlining workflows. Above all, improving communication between flight ops and flight deck. skybook is Bytron’s core aviation solution that offers unrivalled flexibility, automation and integration, using the best and most reliable data sources to deliver all vital information across flight ops and dispatch and the flight deck. skybook enables operators and aircrews to work smarter, not harder and the firm’s proven award-winning solutions cover Flight Dispatch, Crew Briefing, Airfield Watch, Flight Tracking plus there is a class leading Electronic Flight Bag application. Contact Bytron today to arrange your introduction and trial.

CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE’s flight operations software backed by a global team and unparalleled expertise. Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE’s customizable end-to-end solution improves decision making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.

Comply365 delivers secure, cloud-based solutions, focusing on Authoring, EFB and Digital Briefing Solutions, as well as Targeted Distribution of Mobile Manuals. The Authoring Solution, features ProAuthor: the aviation industry’s first and only XML-based solution for authoring, revising and distributing publications. Comply365’s proven Electronic Flight Bag (EFB) solution lets crews access mission-critical information throughout each phase of flight. Digital Briefing helps turn planes faster for more on-time departures with instant feedback to dispatchers when the flight crew accepts a release and signs Fit for Duty. Comply365’s full-featured Document Management and Targeted Distribution Platform boosts productivity by delivering any type of manual or document directly to any mobile device or stationary workstation.

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DIRECTORY

Conduce

CrossConsense

EFB ADMIN SERVICES INT

eTT Aviation

W: www.conduce.net T: 0044 333 888 4044 E: info@conduce.net

W: www.crossconsense.com T: +49 69 4035 7600 E: contact@crossconsense.de

W: efbadminservices.digital T: +47 91689298 E: info@efbadminservices.digital

W: www.ettaviation.com T: +1 208-424-9424 E: info@ettaviation.com

Location: Nuneaton, UK

Location: Frankfurt Germany

Location: Norway (HQ), UK, Spain & Türkiye

Locations: Boise, ID, USA

NAME(S) OF PRODUCT(S) MARKETED • eTechLog8 • eCabinLog8 • eCentral8 • eTraining8 • eForm8 • eDoc8

NAME(S) OF PRODUCT(S) MARKETED • Aircraft Fleet View • ACSIS • AviationDW

KEY BUSINESS SOFTWARE AREAS • EFB Admin services under oro.gen.205 • Evaluation of EFB system & processes • EFB Hardware & Software consulting • EFB Connectivity • EFB Training

NAME(S) OF PRODUCT(S) MARKETED • SkedFlex

KEY BUSINESS/SOFTWARE AREAS • Electronic Logbook (ELB) • Cabin Log • Electronic Forms Designer • Document Viewer Conduce pioneer mobile aviation solutions. eTechLog8 is our world leading Electronic Log Book (ELB), fully approved by multiple Airworthiness Authorities and trusted by customers worldwide. eTechLog8 eliminates the paper technical, cabin, and deferred defect logbooks, and replaces these with an easy to use, workflow controlled mobile solution. Available on both Windows and iOS, eTechLog8 is fully integrated with all the leading MRO and M&E systems. All eTechLog8 customers report significant benefits, ranging from improved efficiency, data accuracy and consistency to faster turnarounds, all contributing to reduced costs. Conduce also offers a fully integrated suite of companion applications, which provide mobile paperless solutions for the cabin log, CBT training, custom forms, and ensuring key documents are at your fingertips. Conduce has a sliding pricing scale, depending on fleet size and operates as a subscription model, with one flat fee, per tail, per month covering everything: hardware, software, 24/7/365 support, mobile data, future proofed upgrades and more. There are no hidden costs. Ask us today for a tailored proposal.

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KEY BUSINESS/SOFTWARE AREAS • Support and Hosting • Consulting and Data Migration • Business Intelligence solutions • App and dashboard development CrossConsense’s portfolio runs from AMOS Support, BI-Management, Data Migration and Hosting to the products Aircraft Fleet View, ACSIS and AviationDW. As a wholly owned subsidiary of Canadian’s FLYHT Aerospace Solutions Ltd., CrossConsense also offers solutions for Fuel Management, Turn Process Management and other software applications as well as AFIRS hardware that collects data during flight. AMOS Support: CrossConsense has a long tradition in providing support for AMOS with one single point of contact for 1st and 2nd level; also realizing well-planned and organized data migration projects for airline customers and Reporting and Business Intelligence Analytics. Aircraft Fleet View is a user-friendly App that gives an always up-to-date view on an airline’s fleet status. It indicates AOGs, delays and other important information with the right level of detail to be useful but not crowded with information. ACSIS is a powerful predictive maintenance software tool developed to assist any airline, operator, MRO facility and OEM to avoid AOGs, delays and turnbacks, improve aircraft utilization, and enhance safety.

EFB Admin Services Int. AS specializes in comprehensive EFB administration, offering unparalleled expertise under ORO. GEN.205 and a suite of cyber security services. With decades of experience in the aviation industry, the business provides tailored solutions across a multitude of aircraft models, including B7x7, A220/3x0, DHC-8, and more, ensuring compliance with EASA, FAA, ANAC and other regulations. The team excels in both portable and installed EFB systems, offering bespoke training for EFB Managers/Administrators and flight operations staff. EFB Admin Services’ commitment to confidentiality is uncompromising, with strict adherence to NDAs ensuring the protection of clients’ sensitive information. From Scandinavia to the UK, Spain, and Türkiye, EFB Admin Services’ global reach empowers them to deliver services worldwide, underpinning the aviation industry with robust cyber security certifications. The business’s technical proficiency spans vulnerability assessments, compliance checks, and MDM maintenance, with support for Windows, iOS, Android, and Linux. EFB Admin Services not only guides clients through the intricate application processes for EFB permits but also provides thorough evaluations of existing systems, ensuring seamless EFB functionality. Their message is, “Partner with us for a secure, compliant, and efficient EFB experience that elevates your airline’s operational integrity to new heights”.

AviationDW is a managed data warehouse, tailor-made for use with your backend system, e.g. AMOS. AviationDW simplifies KPI creation based on MRO System data.

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AIRCRAFT IT Operations • WINTER 2023 • 67

KEY BUSINESS/SOFTWARE AREAS • Flight & Crew Management • Fleet (Movement) Management • Qualification & Training Management • Crew Pay • Line & Preferntial Bidding SkedFlex is a full-featured, affordable, innovative and expertly supported flight and crew management solution designed to meet your needs and exceed your expectations. With its scalable platform and optional modules, SkedFlex provides air operators the ability to successfully schedule and manage crewmembers, flights, and aircraft in a flexible, efficient, and visual manner. Coupled with its proprietary rules engines, SkedFlex helps ensure regularity compliance under the Code of Federal Regulation parts 117, 121, 125, and 135, for flight, duty, and rest limitations and additional company requirements and rule sets from regularity authorities can be incorporated. Crew and Flight Scheduling are the core components for the visual mastery of complex operations. Crew Pay ensures pay accuracy and accountability, freeing employees and administrators to focus on productivity, not paperwork. Qualification and Training Management automates simulator and classroom scheduling, crewmember training delivery, currency, and qualification tracking. Line and Preferential Bidding provides an airline the option to build lines or trips for crewmember bidding, and allows crewmembers to establish standing bid criteria and further modify their bids as they desire. Entire fleets of aircraft can be scheduled in minutes with Fleet Management while scheduled inspections are displayed visually to optimize aircraft utilization around required inspections.

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DIRECTORY

AIRCRAFT IT Operations

Webinars eJournals Software Conferences News Advisory Unit Want to be involved? Simply email scott.leslie@aircraftIT.com

Evionica

Flatirons

Flightkeys

W: www.evionica.com T: +48 507 787 737 E: office@evionica.com

W: www.flatironssolutions.com T: +1.303.627.6535 E: info@flatironssolutions.com

W: www.flightkeys.com T: +43 1 34 30 154 0 E: contact@flightkeys.com

Locations: Poland (Warsaw), Austria (Vienna)

Locations: Europe, Asia, USA, Middle East

NAME(S) OF PRODUCT(S) MARKETED • Evionica WB • Evionca FTS

NAME(S) OF PRODUCT(S) MARKETED • CORENA Suite

KEY BUSINESS/SOFTWARE AREAS • Weight & Balance Software • Flight Training Software • Computer Based Training Evionica delivers smart software for Weight & Balance, Flight Training and Computer Based Training to Airlines, Airports and Training Organizations. With over 100 clients the business is cooperating with recognized partners like Wizz Air, LOT Polish Airlines, Lufthansa Aviation Training, Abu Dhabi Aviation Training Center and many more. Evionica Weight & Balance Software: The solution allows users to reduce costs and has a very intuitive interface where training requires only 1 hour. Within 60 seconds you are able to produce a load sheet. Flight Training Software: Streamline administrative processes for training. Automate operations and save time with cloudbased software, plus go paperless. Computer Based Training: Pilot Training CBT with content explained in a straightforward way, having a natural lector voice, superior graphics and animation. A dark theme prevents users’ eyes from tiring. Small portions of information make it easier to remember content.

for more information

www.aircraftIT.com

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KEY BUSINESS/SOFTWARE AREAS • Content Management System (CMS) • Interactive Electronic Technical Publisher (IETP) • Maintenance & Engineering • Flight Operations • Tablet Solutions & Mobility Flatirons provides consulting, technology, and outsourcing for content lifecycle management (CLM). For more than 20 years, we have served global Fortune 1000 customers in aerospace, automotive, electronics, financial services, government, healthcare, and publishing. Our customer engagements help organizations efficiently deliver the right information, at the right time, to the right people by leveraging structured content and digital media — Turning Content into Knowledge®. The CORENA Suite by Flatirons is the leading content lifecycle management (CLM) solution developed specifically for organizations that rely on mission-critical data to design, manufacture, operate, or maintain complex assets over their product and service lifecycles as well as across multi-echelon business networks. For more than 25 years, the world’s leading airlines, aerospace manufacturers, OEMs, and defense organizations have relied on the CORENA product suite to create, manage, and deliver large volumes of technical information throughout its lifecycle. Today, CORENA customers rely on the CORENA suite to modernize their IT infrastructures, improve customer satisfaction, and maintain their competitive advantage.

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AIRCRAFT IT Operations • WINTER 2023 • 68

NAME(S) OF PRODUCT(S) MARKETED • FLIGHTKEYS 5D • SPACEYKEYS — RAIM Pro • SKYKEYS — Loretta KEY BUSINESS/SOFTWARE AREAS • Flight Planning & Inflight Monitoring • Cost Optimization • 5D Probabilistics • Process Automation • RAIM & SAPT Prediction Service • Continuous Inflight Optimization Support • Sustainability Research & Solutions FLIGHTKEYS was founded in 2015 by a team of passionate and high-profile aviation experts with very specific knowledge and long-term experience in the field of flight planning & optimization. Their mission is to re-write flight management for the 21st century by precisely meeting the emerging requirements of cost-optimized airline operations, trajectorybased operations and reduction of emissions. Research takes place in a corporate climate that promotes innovation and a continuous search for excellence. The focus is on affordable, user-friendly systems that provide the ultimate level of cost optimization and integrate seamlessly into future airline operations and ATM systems. FLIGHTKEYS 5D — as the only 21st century flight management system — balances airline network throughput, greenhouse gas emissions and safety in the most cost-efficient way and beyond any solution currently available. Improving communication and collaboration leads to a smarter and more productive use of aircraft and airspace. The vision has taken shape in a clean-sheet development approach with a team of expert software developers and test engineers. FLIGHTKEYS 5D Flight Management Service is used by airlines operating globally — from small operators to the largest carriers and business aviation — with over 6.000 aircraft producing more than 200.000 flight plans every day. Subsidiary companies are SPACEKEYS and SKYKEYS.

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DIRECTORY

Flightman

FlightWatching

W: www.flightman.com T: +353 1 5547203 E: info@flightman.com

W: www.flightwatching.com E: beaujard@flightwatching.com E: contact@flightwatching.com E: romain.blanquet@flightwatching.com

Location: Dublin, Ireland

Flygprestanda Performance Engineering

Flyht

W: www.flygp.se T: +46 40 642 00 10 E: sales@flygp.se

W: www.flyht.com T: 1-403-250-9956 E: info@flyht.com

Location: Malmö/Sweden

Location: Calgary, Canada; Denver, USA

NAME(S) OF PRODUCT(S) MARKETED • GURU2 Aircraft Performance, M&B and AODB App • DAD — Dynamic Airport Database (AODB) • Runway Analysis Charts • Load & Trim Sheets • Driftdown Analysis

NAME(S) OF PRODUCT(S) MARKETED • FLYHT AFIRS 228 Iridium SATCOM Solution

Location: Toulouse, France

NAME(S) OF PRODUCT(S) MARKETED • eJourneyLog • Electronic Flight Folder • Cabin Manager • eTechLog • Cabin Defect Log KEY BUSINESS/SOFTWARE AREAS • Connected EFB Applications • Streamlining Flight Ops processes • Full Electronic Techlog • Cabin Defect Management • Enhanced Passenger Experience The Flightman solution suite enables airlines to streamline their operational processes across Flight Operations, Maintenance and Inflight Services. Transforming data into meaningful insights.

NAME(S) OF PRODUCT(S) MARKETED • APU Fleet Management • Wilco data platform • Wilco fuel saving platform KEY BUSINESS/SOFTWARE AREAS • APU & nose to tail predictive maintenance • Fuel saving solutions • Engine trend monitoring • Aircraft data market place • ACARS cost saving solutions FlightWatching has a high level of expertise in Aircraft systems and data management (QAR, DAR, SAR, ACARS, ACMS). Our solutions are agnostic, do not require any HW nor SW modification and allow real time interaction with the aircraft. Our customers are: • MROs looking for solutions to build their own fleet management solutions • OEMs willing to explore and collect aircraft data related to equipment behavior • Airlines chasing solution to cut fuel burn on ground Contact us for your customized digital solutions.

KEY BUSINESS/SOFTWARE AREAS • Aircraft Performance • Mass & Balance • Airport Obstacle Database with Notams and Engine Out Procedures — compatible with Guru2 and any OEM aircraft performance software. • Integrations with EFB/EFF platforms and Flightplanning software. • Driftdown analysis With more than 50 years of aviation experience, Flygprestanda develops EFB solutions for Aircraft Performance, Mass & Balance and has a global Airport Obstacle Database. With performance solutions for more than 300 aircraft types; Flygprestanda is an ideal partner for mixed fleet operators. The Guru2 Aircraft Performance and M&B App ensures safe flights, minimizes engine wear, maximizes takeoff weight and makes administration straightforward. It includes an AODB and integrates with major EFB/EFF platforms and Flight planning systems. The Guru2 App works offline on iPad or Windows tablets/computers and is accessible online.

KEY BUSINESS/SOFTWARE AREAS • Actionable intelligence • Airborne hardware • Communications solutions • Weather sensors FLYHT’s traditional services are transforming into Actionable Intelligence that integrates the airline, airport and aircraft data into actions that increase profits and an airline’s competitive advantage. FLYHT’s customers have the advantage of real time data from their onboard AFIRS technologies and every airline can benefit from the integration of the data between airline, airport, and aircraft. With more than 80 airlines operating over 800 aircraft and with 2,000 Airbus installed units we are confident the AI solutions being developed, using our proprietary jetBridge technology, will be well received by our current and future customers The integration of FLYHT’s traditional real-time AFIRS data services combined with the technology coming of age in other industries such as IoT, Edge computing, blockchain and Cloud infrastructure, along with data capture data from RFID, Wi-Fi, and other devices creates an opportunity for FLYHT’s customers to get maximum benefit from these technologies for little or no capital investment.

Covering more than 10,000 airports worldwide, Flygprestanda’s Airport Obstacle database (DAD) includes obstacle data, NOTAMs and engine out procedures. The DAD is available in Guru2, but it is also compatible with OEM Aircraft performance software.

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AIRCRAFT IT Operations • WINTER 2023 • 69

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DIRECTORY

AIRCRAFT IT Operations

Gözen Digital Aviation

Honeywell

Information Design One

W: www.gozendigital.com T: 902126621050 E: info@gozendigital.com E: commercial@gozendigital.com

W: www.aerospace.honeywell.com

W: www.id1.de T: +49 69 244 502 0 E: sales@id1.de

Location: Phoenix, AZ and Atlanta, GA

Location: Germany

LOCATION: İstanbul

Webinars eJournals Software Conferences News Advisory Unit Want to be involved? Simply email scott.leslie@aircraftIT.com for more information

www.aircraftIT.com

NAMES OF PRODUCTS MARKETED • Operator • Simorg KEY BUSINESS SOFTWARE AREAS • Planning • Scheduling • Training • Maintenance • Compliance Gözen Digital Aviation has its main focus on creating advanced digital solutions in the aviation industry, while also carrying the responsibility of digital strategies and transformation of all group companies. Through utilization of our know-how accumulated from various fields of aviation, GDA aims to create new and functional niches in the digital market. Simorg redefines simulator flight training management. It offers a comprehensive suite of tools that optimize scheduling, compliance, reporting, and overall training efficiency. Its tech-forward approach combines userfriendly interfaces with intelligent functionalities, allowing for smoother operation and a more agile response to the dynamic needs of the industry. Operator is a versatile flight operations solution designed to streamline processes, minimize human errors, and provide 24/7 support. Its intelligent automation, customization options, and round-the-clock support make it an invaluable tool for aviation organizations worldwide.

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NAME(S) OF PRODUCT(S) MARKETED • Honeywell Flight Efficiency • Honeywell Forge Performance+

NAME(S) OF PRODUCT(S) MARKETED • aFuel • aWall

KEY BUSINESS/SOFTWARE AREAS • Fuel Efficiency Software • Flight Data Analytics • Enterprise Performance Management • Sustainability Software

KEY BUSINESS / SOFTWARE AREAS • Fueling Optimization • Digitalization • Business Intelligence • Data Analytics • Process Improvements

Honeywell products and services are found on virtually every commercial, defense and space aircraft in the world. With an unmatched heritage of innovation that spans more than a century, our aim is to solve the greatest challenges CEOs, pilots, operators, passengers, finance, maintenance and cabin crews face — and transform the way we all fly. We deliver improved fuel-efficiency, more direct and on-time flights, and improved operational efficiency through advanced SaaS offerings like Honeywell Flight Efficiency and Honeywell Forge Performance+. With one of the industry’s most comprehensive portfolios of hardware, software, and services, we transform the entire aviation operations ecosystem, from the flight deck to the MRO facility. Honeywell Flight Efficiency is the industry’s most advanced and capable fuel efficiency and airline data analytics solution. More aircraft rely on Honeywell Flight Efficiency to improve flight efficiency and reduce carbon emissions than any other solution. Often replacing multiple point solutions, our software connects stakeholders across the entire organization to provide a unified source of truth for all operations-related data. Our advanced analytics help users to uncover the hidden potential beyond standard best practices. Even airlines with mature and sophisticated fuel-efficiency programs have unlocked significant additional savings by implementing Honeywell Flight Efficiency.

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AIRCRAFT IT Operations • WINTER 2023 • 70

Information Design turns aviation data into valuable and insightful information — with the goal to create information and design it. Based on that philosophy, they’ve developed unique IT solutions and worked with some of the world’s renowned airlines, airports, and aviation corporations. aFuel — The World’s Largest Digital Fueling Network: aFuel is the system of choice when it comes to digitalizing the operational fueling process. The digital exchange platform connects airlines with a huge load of into-plane agents around the world. Due to its swift implementation and worldwide coverage of airports, airlines benefit right from the start. aWall — Great Success Arises in Real-Time: aWall is the world’s only aviation real-time dashboard, which unites fieldproven live metrics and clear data visualization on top of a scalable and cloud-based business intelligence platform — exclusively developed for airlines, airports, and ATC

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DIRECTORY

Jet Aviation Staffing

Leon Software

W: www.jetaviation.com/services/staffing T: 1-201-637-2211 E: neil.engerran@jetaviation.com

W: www.leonsoftware.com T: 00 48 22 307 07 22 E: sales@leonsoftware.com

Location: 47 Locations Worldwide

NAME(S) OF PRODUCT(S) MARKETED • Permanent & Direct Hire Placement • Temporary & Freelance Placement • Outplacement • Staffing Marketplace KEY BUSINESS / SOFTWARE AREAS • Payroll Solutions • Permanent Placement • Temporary Placement • Outplacement Behind every seamless journey, is the perfect team. Since 1983, Jet Aviation Staffing has been supporting the industry’s most prominent aviation companies by attracting and placing top talent. With thousands of direct hire placements of crew members, maintenance professionals, support staff, management and executive positions, and many more disciplines, Jet Aviation Staffing continues to perfect the art of staffing. When you want to find the very best career opportunity, you can rely on a team of dedicated professionals. On behalf of their external customers, Jet Aviation Staffing upholds in-depth and extensive standards to ensure they are recommending the best talent. Dedicated to the details, Jet Aviation Staffing’s expertise ensures a perfect career opportunity match for each of their candidates and a seamless experience for their customer.

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Logipad DextraData

Lufthansa Industry Solutions

Location: Warsaw, Poland

Location: Essen, Germany

Location: Germany, Albania, Switzerland, USA

NAME(S) OF PRODUCT(S) MARKETED • Leon

NAME(S) OF PRODUCT(S) MARKETED • Logipad

KEY BUSINESS / SOFTWARE AREAS • Scheduled Operators • Business Operators • Cargo Operators • Trip Support • Charter Brokers

KEY BUSINESS/SOFTWARE AREAS • eBriefing / EFF • iOs & Windows EFB Management • Cloud-based or on prem & fully customizable • For pilots, cabin and maintenance

NAME(S) OF PRODUCT(S) MARKETED • Volabase • iFF

Leon Software excels in delivering an advanced cloud-based solution for the aviation business, including scheduled and cargo operators, business aviation, trip support companies and brokers. From flight OPS and crew management to charter sales, Leon provides a versatile platform design in a digital ecosystem of an aviation organization. With years of continuous development, customization and workflow automation are an essential part of Leon Software’s philosophy.

DextraData, an IT consulting company and independent software vendor located in Germany, is the company behind Logipad. The Essen-based specialists for digitalization have understood the potential of the solution. Initially, Logipad was developed in 2002. Since then, Logipad has been providing airlines with a trusted Electronic Flight Bag (EFB) solution. Logipad makes flight management simple, fast and smart for pilots, crew and ground staff. Due to a single sync transaction process and modules like document management, eForms and eBriefing / EFF, Logipad reduces paperwork. It focusses on process optimization through digitalization and is flexible and adaptable to the user’s needs. Logipad latest version offers top notch security standards through 2FA.

Established in 2007 in Warsaw, Poland, Leon Software is currently the leader in its area of expertise in Europe, with over 300 companies consistently capitalizing on the platform’s functionality in their day-to-day operations.

W: www.logipad.aero T: +49 201 95975 0 E: info@logipad.aero

Furthermore, DextraData’s portfolio includes: Business Consulting, Cloud & Managed Services, IT Service & Enterprise Management, Next Generation Infrastructure, Modern Work / Software Infrastructure and Program & Project Management.

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AIRCRAFT IT Operations • WINTER 2023 • 71

W: www.LHIND.de T: +49 40 5070 30000 E: marketing.sales@lhind.dlh.de

KEY BUSINESS/SOFTWARE AREAS • Process consulting/organization processes • IT consulting (processes, technologies, infrastructure) • MRO & Flights Ops consulting • Program and project management • Strategy consulting Whether it’s about developing a company-wide digitalization strategy, networking machines, moving systems to the cloud or providing solutions and platforms for analytics and AI, using IT services to network machines or providing mobile platforms for cross-company collaboration... whenever companies want to address digitalization, Lufthansa Industry Solutions is the right partner. Lufthansa Industry Solutions combines technical expertise with strong industry knowledge and thus support customers when they introduce new digital technologies. They characterize this as... “We are at home in the digital world: We are digitalization.”

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DIRECTORY

Lufthansa Systems

Motulus.aero

Nabla Mobility

NAVBLUE

W: www.LHsystems.com T: +49 69696 90000 E: marketing@lhsystems.com

W: www.motulus.aero T: +44 7932 173833 E: steven.rushworth@motulus.com

W: https://www.nabla-mobility.com/ E: tanaka.shinji@nabla-mobility.com

W: www.navblue.aero E: communications@navblue.aero

Location: Tokyo, Japan

Location: Germany and in 16 other countries.

Location: Hoboken (Antwerpen), Belgium

Location: 2 Rond-Point Emile Dewoitine, 31700 Blagnac, Toulose, France. Waterloo, Canada; Hersham, UK; Stockholm, Sweden; Bangkok, Thailand; and Gdansk, Poland

NAME(S) OF PRODUCT(S) MARKETED • IT Solutions

NAME(S) OF PRODUCT(S) MARKETED • Integrated Crew Scheduling (Pairings and Rostering), Tail Assignment, Network Optimization and Schedule Building

KEY BUSINESS/SOFTWARE AREAS • Operations and Commercial Solutions • Flight Deck Solutions • Finance Solutions • In-Flight Entertainment and Mobile Solutions • Professional Services and Consulting The company offers its more than 350 airline customers an extensive range of successful and in many cases marketleading products for the aviation industry. The innovative IT products and services in this portfolio offer customers a wide range of economic benefits while also contributing to improving efficiency and competitiveness. In addition, Lufthansa Systems also supports its customers both within and outside the Lufthansa Group with consulting services and the experience it has gained in projects for airlines of every size and business model.

KEY BUSINESS/SOFTWARE AREAS • Motulus Integrated Crew Scheduling (MICS) • Motulus Tail Assignment (MTA) • Motulus Network Optimization (MNO) For many airlines operating costs, fuel and crew costs form a significant part of their cost base. The delivery of an efficient and robust plan whilst continuing to guarantee an excellent customer offering and employee satisfaction is critical to an airlines success, The complexity of such a plan, and its importance to an organisation makes creating schedules and operational plans ideal candidates to be solved by optimization. At Motulus.aero we enjoy solving the problems that haven’t been solved before by deploying the next generation in optimization products. By combining pioneering algorithms with the power of cloud computing we are able to tackle these complex and large scale problems.

NAME(S) OF PRODUCT(S) MARKETED • Untangle API • Weave • Sandbox KEY BUSINESS SOFTWARE AREAS • Integration • Turbulence prediction / avoidance • Weather data • Fuel efficiency Nabla Mobility has employed various efforts to decarbonize Mobility. However, most initiatives are ‘Manufacturing focused’ and not from an ‘Operation of fleets’ perspective. It is a widely known fact that decarbonization of the aviation industry will not be achievable simply by switching aircraft and fuels to those with lower carbon emissions. Nabla Mobility aims to innovate mobility by optimizing the ‘Operation of Fleets’ with technology.

an Airbus Company

NAME(S) OF PRODUCT(S) MARKETED • Electronic Flight Bag applications • Fuel applications • Dispatch & Crew Planning • Airspace & Airport Consulting KEY BUSINESS/SOFTWARE AREAS • Electronic Flight Bag & Documentations • Fuel Solutions • Ops Control Center Solutions • Consulting • Flight Data Analysis NAVBLUE is a leading services company, wholly owned by Airbus, dedicated to Flight Operations solutions and services for airlines and aircraft operators, on the ground and onboard. NAVBLUE combines aircraft manufacturer expertise, flight operations know-how and agile development to enhance operational efficiency, optimize resources and increase productivity, for a safe and sustainable aviation. NAVBLUE delivers a reliable, optimum and customized user experience to more than 600 customers worldwide, in a range of areas, including digital cockpit operations, Operations Control Centre (OCC) systems, Flight Ops Engineering and Performance Based Navigation (PBN). NAVBLUE employs 500 employees spread across the world, with offices in Canada, France, Poland, Singapore, Sweden, Thailand, UK and US and representatives in several other countries across the globe.

Specialising in crew scheduling (pairing and roster production), tail assignment and network optimization we help organisations to reduce crew costs, increase aircraft and equipment utilisation, reduce fuel and operational costs, improve revenue opportunities, increase crew and colleague satisfactions, and improve operational robustness. Having deployed products to a number of industries Motulus had an original mission in aviation to develop innovative products for airline crew resource scheduling problems. Following successful implementations with two European airlines the teams expertise has now been stretched to solve network optimization and tail assignment problems.

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AIRCRAFT IT Operations • WINTER 2023 • 72

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DIRECTORY

NVable

Off Block

OpenAirlines

REDifly

W: www.nvable.com T: +44 141 280 0050 E: contact@nvable.com

W: www.offblock.aero T: +49 7951 95200387 E: nadja.ayadi@offblock.aero

W: www.openairlines.com T: +33 (0)5 31 61 52 18 E: stephane.nitenberg@openairlines.com

W: www.redifly.com T: +41 43 555 31 65 E: las@redifly.com

Location: UK

Location: Germany

Location: France, Hong Kong, USA, Canada

Location: Switzerland (HQ), Ireland

NAME(S) OF PRODUCT(S) MARKETED • ConNVerge for Aviation

NAME(S) OF PRODUCT(S) MARKETED • OffBlock Corporate • Offblock Personal

NAME(S) OF PRODUCT(S) MARKETED • SkyBreathe® Analytics — Fuel management software • SkyBreathe® MyFuelCoach — Pilot engagement app • SkyBreathe® OnBoard — Real-time eco-flying app • SkyBreathe® APM — Aircraft Performance Monitoring • SkyBreathe® OCC — On-time performance analysis

NAME(S) OF PRODUCT(S) MARKETED • REDiFly Pilot Log • REDiFly Tech Log • REDiFly Cabin Log • REDiFly Command (Ground System) • REDiFly Core (Integration Module)

KEY BUSINESS/SOFTWARE AREAS • Electronic Techlog • Electronic Forms (Assessments) • Document Management • Operational Analysis • Station Operational Compliance The concept behind our CoNVerge platform is simple. We believe that businesses should have the flexibility to easily innovate and add new applications to their toolbox, without being stifled by legacy technology or a single technology brand. CoNVerge is all about minimising risk, fuss and capital costs and maximising efficiency. Provided as a service, it combines a hosted environment and web portal with mobile applications and data interfaces to virtually any system. The platform is easily integrated into your existing business systems and brings together the best tools to handle data acquisition and data analysis — all on scalable infrastructure. Best of all, we even take the day-to-day management off your hands. Our CoNVerge platform is blazing a trail in the aviation sector. In a hi-tech industry, where the stakes are even higher, long-standing clients such as British Airways Cityflyer know they can rely on NVable and our custom-designed software to make things simple, safer, more secure and streamlined. We provide airlines with technology solutions that reduce effort, improve processes and produce useful information, with one simple goal — to change things for the better.

KEY BUSINESS/SOFTWARE AREAS • Crew Management Solutions for Airlines • Pilot Logbook • Flight Crew App • Unified platform that combines all necessary modules in one app • Crew Messaging • Enhanced Notifications OffBlock headquartered in Crailsheim, Germany, stands as a leading crew app in the aviation industry. Since its inception in 2018, this innovative start-up has grown rapidly with a team of dedicated professionals driving the brand forward. It has created a unified platform that seamlessly aggregates all the necessary tools and information for flight crews. From interactive rosters and automated pilot logbooks to roster sharing among colleagues and with family and friends, instant messaging, and personalized layover recommendations. OffBlock consolidates these features into one user-friendly and seamless app.

Starting from the observation that every year, nearly 660 million tons of CO2 are emitted by airplanes, i.e. more than 20 000 kilos of CO2 per second, OpenAirlines has developed innovative solutions to help airlines reduce their costs and environmental impact. Drawing on eight years of R&D, SkyBreathe® came into the market in 2013 as an innovative eco-flying solution based on Cloud, Artificial Intelligence, and Big Data to save fuel and reduce airlines’ carbon footprint by up to 5%. Every department contributes to a safe and efficient fuel culture. That’s why SkyBreathe® is a 360° eco-flying platform designed to connect all stakeholders — Chief Pilots, Fuel Managers, Dispatchers, Pilots, and Performance Engineers, to name a few. The platform provides all the tools they need to build and grow a successful fuel efficiency program without juggling many different tools.

Bring everything together and do IT better when you bring onboard CoNVerge and NVable.

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KEY BUSINESS/SOFTWARE AREAS • Fuel Efficiency • EFB app for In-flight optimization • Aircraft Performance Monitoring • CORSIA & EU-ETS Management • On-time performance analysis

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AIRCRAFT IT Operations • WINTER 2023 • 73

KEY BUSINESS/SOFTWARE AREAS • Full Electronic Technical Logbook • Digitization of paper process • Data harvest, storage & analytics • Maintenance and scheduling integration • CAME & compliance support • Defect management REDiFly delivers a sleek and modern Electronic Technical Logbook. We are an independent, data-driven company that offers bespoke software solutions for the aviation industry. We provide a comprehensive framework that can integrate with an airline’s current systems, including MRO, flight scheduling, and crew management, amongst others. What do we do? At REDiFly we work with the key people involved in digitizing your current paper-based aircraft technical logbook. In doing so, we increase levels of safety and regulatory compliance, streamline flight-to-ground connectivity and enable digital archives of secure and searchable aircraft records. We provide a seamless intersection between flight operations and aircraft maintenance to minimize communication errors while maximizing the efficiency of daily operations. What makes us different? We are an independent company that applies a user-centric approach by working closely with our customers through the onboarding, trial and go-live phases of an implementation. Our flexibility means that REDiFly adapts to your current processes rather than the other way around.

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DIRECTORY

The SA Group

SkyNet Aviation

SITA FOR AIRCRAFT

SkyPath

W: www.scanav.com T: +45 7950 8000 E: sa@scanav.com

W: www.skynetaero.com T: +61 7 3860 5511 (Option 1) E: sales@skynetsatcom.com

W: www.sita.aero E: worldwide@sita.aero

W: skypath.io T: +972-3-9003510 E: Contact@skypath.io

Locations: Denmark, Sweden, Norway, Czech Republic, Greece, Bahrain, CIS, India and Malaysia

Location: Brisbane, Ausralia

NAME(S) OF PRODUCT(S) MARKETED • Scandinavian Avionics’ Tablet Based EFB Solution

NAME(S) OF PRODUCT(S) MARKETED • SkyNet Aviation REACH • Number of modules: 5

KEY BUSINESS/SOFTWARE AREAS • Electronic Flight Bag Solutions • Avionics Certification • Avionics Installation • Avionics Maintenance, Repair & Overhaul • Avionics Training

KEY BUSINESS SOFTWARE AREAS • REACH Aero • REACH LASAW • Operations Control Centre (OCC) • REACH Consulting

Scandinavian Avionics offers a state-of-the-art, future-proof, tablet based Class 2 EFB solution, which provides the functionality to meet today’s operational requirements of airlines and aircraft operators and in addition is simple to upgrade in the future to meet coming requirements. The concept consists of two ruggedized 10.1” Panasonic tablets installed in the cockpit combined with a data integration center and a communication unit installed in the avionics compartment. The data integration center is used for power, aircraft interface and server capability and the communication unit enables and controls the data communication between the EFB system and the airline’s ground infrastructure. The SA Group provides complete turn-key avionics solutions for civil and military aircraft.

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SkyNet Aviation provides web-based Operations Control Centre (OCC) software and services for aircraft operators. REACH® Aero provides: Centralized day-of-ops software web platform; Flight Following and Monitoring; Scheduling, Crewing, and Rostering; Flight Dispatch (direct integration with Boeing ForeFlight); Engineering Planning; On-time Performance (OTP) tracking and reporting; Post-flight data analytics; Third-party API integration; and proprietary technology merges all aircraft tracking sources (ADS-B, satellite, ACARS, cellular) into one interface REACH® LASAW provides: Landing Approach Surveillance and Warning; Combined hardware/software solution; Pre-landing alerts and warnings; Surveillance for incorrect approach path; and Longer range flight tracking and notification through ADS-B

Location: Switzerland - Regional offices: Spain, France, Canada, USA, UAE, UK, Brazil and Singapore

NAME(S) OF PRODUCT(S) MARKETED • SITA Flight Folder • SITA eWAS • SITA OptiFlight® • SITA Mission Watch • SITA Mission Control • SITA Safety Cube KEY BUSINESS/SOFTWARE AREAS • Connected EFB Applications • Weather Situation Awareness • Inflight Fuel Burn Optimization • Cross-Functional Collaboration • Safety Management SITA For Aircraft represents the aircraft arm of SITA. SITA is the IT provider for the air transport industry, delivering solutions for airlines, airports, aircraft and governments. Today, SITA drives operational efficiencies at more than 1,000 airports. SITA’s technology provides solutions that help more than 40 governments strike the balance of secure borders and seamless travel, while delivering the promise of the connected aircraft to more than 400 airlines on 17,000 aircraft globally.

REACH® OCC provides: Installation and support for REACH® Aero in your OCC; and Third-party OCC services including overnight coverage and charter support

SITA is powering a digital shift to make air travel more connected, seamless, efficient, safe and sustainable. Its communications network connects every corner of the globe and handles vast volumes of data every second.

REACH® Consulting provides: Bespoke consulting services for your OCC; SOP and Operations Manual writing; Audit preparation and support; and OCC layout and design

SITA is 100% owned by the air transport industry, with a presence in 200 countries and territories and a customer service team of more than 2,000 people around the world.

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AIRCRAFT IT Operations • WINTER 2023 • 74

Location: Tel-Aviv, Israel; USA

NAME(S) OF PRODUCT(S) MARKETED • SkyPath™ Turbulence • SkyPath™ PIREPS • SkyPath™ data services KEY BUSINESS/SOFTWARE AREAS • EFB iOS App • Dispatch flight planning WEB module • Management Analytics and Bi • Incidents and playback Debrief • EFB and WEB integration SDK & APIs Skypath is world’s leading turbulence and auto-PIREPs data service provider whose alert system improves cabin safety and cuts airline operating costs. Established in 2015, It is a one-of-a-kind software-only solution which provides unique turbulence data based on a smart patented algorithm. SkyPath already has more than 30K subscribers, including major US airlines. Airlines using SkyPath join a larger crowdsourcing network, and gain access to turbulence mapping generated using SkyPath’s patented AI technology and real time airborne data collection. SkyPath provide service to thousands of users a day and is becoming the industry gold standard

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DIRECTORY

SkyPlan

Smart4Aviation

StorkJet

Taillog

W: www.skyplan.com T: 1844SKYPLAN(7597526) E: info@skyplan.com

W: www.smart4aviation.aero T: +31 20 654 1824 E: info@smart4aviation.aero

W: www.storkjet.com T: +48 600 800 528 E: info@storkjet.com

W: www.Taillog.aero T: 0045 2929 3020 E: sales@taillog.aero

Location: Canada, UAE

Location: Netherlands, Poland, Canada, USA

Location: Poland

Location: Roskilde, Denmark

KEY BUSINESS/SOFTWARE AREAS • Flight planning • Cost Indexing, Air Nav charge, route optimization • Integration — Airline Scheduling, EFB, Performance • Automated flight planning, briefing, filing • Flight watch

NAME(S) OF PRODUCT(S) MARKETED • Smart LOAD, Smart COMM, Smart BRIEF • Smart VIEW+, Smart OPERATIONS MANAGER

NAME(S) OF PRODUCT(S) MARKETED • FuelPro — Fuel Efficiency Dashboard • AdvancedAPM — Aircraft Performance Monitoring • FlyGuide — EFB app to engage pilots

NAME(S) OF PRODUCT(S) MARKETED • Taillog EFB

Skyplan services Ltd. is an industry leading airline service provider of flight planning solutions, consulting, IT services, fuel, and trip planning services. Aurora2 is a comprehensive, fully-integrated SaaS package that successfully manages flight planning, maintenance, briefing, automation, and integration requirements of modern airlines. It supports flight operations to evaluate the optimal route while taking current flight related data into account. The route module identifies the best route from multiple options while taking current flight-related data into account. The flight planning solution not only optimizes flights, but also allows the strategic evaluation of future routings and the statistical analyses of city pairs. Aurora2 creates a universal framework of airline pre-flight planning and coordinates airline scheduling, maintenance, performance, EFB, briefing, weight and balance, and flight watch. It is designed to reduce or eliminate manual processes, enabling semi- or full automation for airline dispatchers to save time and money for more strategic technology usage. Skyplan can help reduce airline IT complexity, lower costs, and eliminate inefficiencies by making flight planning and business solutions work harder for you. The Skyplan support team takes a holistic view of your needs and designs solutions for your environment and business objectives while leveraging proven delivery methods, local talent, and in-depth domain knowledge for the lowest TCO.

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KEY BUSINESS/SOFTWARE AREAS • Weight and Balance • Communication and Alerting • Pilot and Cabin Crew Briefing • Flight Planning and Tracking • Fleet Management Smart4Aviation is one of the fastest growing companies in aviation operations, founded to provide web and mobile based products and services designed to optimize, simplify and improve airline operations. Our company is committed to delivery of the highest quality, most innovative and costeffective, state-of-the-art solutions to support all of your current and future operational business needs. Our products effectively manage all operational business units, such as Operations Control Management, Load Planning and Weight & Balance, Communications (all Operational and Corporate branches), Flight Planning, NOTAM Management, Flight Dispatch, Flight and Cabin Crew Briefing, Weather, Flight Tracking and Aircraft Performance. Our web based and mobile solutions with an exceptional support are recognized within the industry as being some of the most dependable and innovative in the market. All of our current customers such as among others Air Canada, Delta Air Lines, Qantas, Emirates, Air France, easyJet, Alaska Airlines, Iberia and Cebu Pacific have all benefitted from implementing Smart4Aviation solutions. Smart4Aviation’s web and mobile-based solutions have been acknowledged as the “Smart Choice” within the industry by a number of international and domestic air carriers.

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KEY BUSINESS/SOFTWARE AREAS • Fuel efficiency • Flight Profile Optimization • Aircraft performance monitoring • Idle Factor We help airlines save fuel and reduce CO2 emissions by analyzing their flight data. StorkJet is the only company on the market that provides a full scope of fuel efficiency solutions for all aircraft types: FuelPro — Fuel Efficiency Dashboard powered by AI to save fuel within 44 initiatives from all flight stages. FlyGuide — an engaging EFB app designed by pilots for pilots, which helps prepare for the flight, gives real-time support during all flight phases and shares reliable feedback. AdvancedAPM — Aircraft Performance Monitoring software provides up-to-date performance factors for accurate fuel planning.

KEY BUSINESS/SOFTWARE AREAS • Digital OFP • Weight & Balance • Journey-/Techlog • Data Analysis tool • Aircraft Data integration TAILLOG EFB System is a fully integrated EFB and flight progress tool containing your flight plan details, company documents, weather charts and NOTAM’s, to name a few. The digitalization of the workflow amongst operators is of high priority to Taillog EFB System and they have achieved this with a ‘Go for Simplicity’ approach ensuring satisfaction amongst their customers. TAILLOG interfaces with pre- and post-flight systems and enables both automatic and manual control, supporting calculation of abeam times and fuel consumption thereby eliminating miscalculations and human errors. Their EFB is continuously evolving based on the market developments and Taillog’s latest capability of retrieving, utilizing and distributing data from the aircraft directly within their EFB, which is truly optimizing the efficiency amongst operators throughout their respective departments.

Idle Factor — for descent optimization. In 2022 StorkJet helped its customers save over 60 million USD and reduced carbon emissions by 186k tons. These achievements have earned StorkJet numerous awards, including being named the world’s best technology company last year.

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AIRCRAFT IT Operations • WINTER 2023 • 75

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DIRECTORY

Tomorrow.io

TrustFlight

Ultramain

Vistair Systems

W: www.tomorrow.io E: sales@tomorrow.io

W: www.trustflight.io T: 44 (0) 330 229 0219 E: info@trustflight.io

W: www.ultramain.com T: +1.505.828.9000 E: sales@ultramain.com

W: www.vistair.com T: 01454 550663 E: info@vistair.com

Location: Leamington Spa, UK; Edinburgh, UK; Luton, UK; St Helier, Jersey

Location: Albuquerque, New Mexico, USA

Location: United Kingdom and USA

KEY BUSINESS / SOFTWARE AREAS • Weather Insights • Hyperlocal Weather • Airline Collaborative Decision Making Platform • Lightning Detection and Alerting

NAME(S) OF PRODUCT(S) MARKETED • Tech Log, Task Cards • Digital Logbook • CAMO (service) • Aircraft Registry (service)

NAME(S) OF PRODUCT(S) MARKETED • DocuNet • SafetyNet

Tomorrow.io is the world’s leading Weather Intelligence Platform™, helping countries, businesses and individuals manage their climate security challenges. Fully customizable to any industry impacted by the weather, customers around the world including Uber, Delta, Ford, National Grid and more use Tomorrow.io to dramatically improve operational efficiency. Tomorrow.io was built from the ground up to help teams predict the business impact of weather, streamline team communication and action plans, improve productivity, and optimize profit margins.

KEY BUSINESS/SOFTWARE AREAS • Aircraft log books • Aircraft maintenance task cards • Digital and paperless working • CAMO support • Aircraft Registry support

NAME(S) OF PRODUCT(S) MARKETED • ULTRAMAIN® v9™ M&E / MRO • ULTRAMAIN Mobile Mechanic™ • ULTRAMAIN Mobile Inventory™ • ULTRAMAIN ELB™ • ULTRAMAIN M&E / MRO: 31 modules including: Configuration Management; Line/Base Mx Planning; Line/ Base Mx Scheduling; GATe; Quality Assurance; Asset Management

Locations: Boston, Tel Aviv, Boulder, Singapore

From inception, TrustFlight has been ingrained in the aviation industry. Founded by two commercial pilots with a proven track record at the intersection of technology and business, the business has grown considerably and with stability, having recently celebrated the opening of a fourth office. Throughout, TrustFlight gained an incredible team with backgrounds spanning different areas of aviation and technology, ensuring a solid presence in the industry. Now offering a range of products and services within the sector, TrustFlight helps to remove costly paperwork and associated errors, preserve aircraft value, and increase efficiency and safety in aircraft operations. Five values shape TrustFlight’s culture, guide the business’s work and the way it grows. Integrity Transparent and open: offering trust to partners and assuming it from them. Responsibility Owning the work they do and taking responsibilty for it: striving to make it the best possible. Leadership Leading from within: providing support for the team to do incredible work and drive the industry forwards. Innovation Products are crafted for the future needs of the industry, going beyond what exists in the market. Excellence Every one of TrustFlight’s values contributes towards the excellence in their products.

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KEY BUSINESS/SOFTWARE AREAS • Maintenance & Engineering • MRO • Military Maintenance • Maintenance Planning & Scheduling • Paperless Customer Care on Mobile Devices • Electronic Technical Logbook Ultramain Systems, Inc. develops M&E / MRO and ELB software for the aviation industry and is the only aviation software provider with customers running full, end-to-end paperless operations from the cockpit to the ground. ULTRAMAIN v9, featuring Mobile Mechanic and Mobile Inventory enables real-time paperless data collection for the full maintenance and inventory process. Combine ULTRAMAIN v9 with ULTRAMAIN ELB, the easy-to-use electronic logbook, and the entire maintenance process becomes paperless. Contact us to learn what you need to equip your organization with customer mobile devices and see why elite aviation customers around the world are choosing ULTRAMAIN to reduce costs and increase aircraft up time.

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AIRCRAFT IT Operations • WINTER 2023 • 76

KEY BUSINESS/SOFTWARE AREAS • Aviation Document Management (All format types inc. PDF, XML, S1000D, I Spec 2200) • Electronic Flight Bag (EFB) • Document Management and Distribution Platform • Maintenance & Engineering • Flight Operations • Compliance Tracking • Form Creation and Management • Aviation Safety Management Software Vistair provides document, safety, and quality management technology solutions to support the delivery of improved safety, compliance, and operational efficiency that results in significant commercial savings to aviation organizations. Combining technology, development expertise and service delivery, Vistair’s suite of aviation technology solutions provides both commercial airlines, aerospace and defense organizations with an approach that helps demonstrate a clear link between increased reporting and a change in procedures and behaviors, which fundamentally drives a safer organization. Document Management: DocuNet is the aviation industry’s leading end-to end document management solution, providing a coherent, single point of control for editing, publishing, distributing, and viewing all operational documentation. It provides the flexibility to access documents via the web and mobile devices and can also manage documents in all formats.

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DIRECTORY

AIRCRAFT IT Weathernews Inc.

Web Manuals International

Yonder

W: global.weathernews.com T: 00 45 392 78720 E: skysales_eu@wni.com

W: www.webmanuals.aero T: +46 (0)40 694 10 40 E: info@webmanuals.aero

W: www.yonder.info T: +41 43 215 27 94 E: contact@yonder.info

Locations: Tokyo, Oklahoma, Copenhagen, London Moscow, New York, Paris, Athens, Sao Poulo, New Delhi, Kathmandu, Yangon, Bangkok, Singapore, Jakarta, Hanoi, Hong Kong, Manila, Taipei, Shanghai, Seoul

Location: Sweden, USA

Location: Zurich, Switzerland

NAME(S) OF PRODUCT(S) MARKETED • Web Manuals

NAME(S) OF PRODUCT(S) MARKETED • Yonder

KEY BUSINESS/SOFTWARE AREAS • Monitoring • Authoring • Editing • Publishing • Distribution

KEY BUSINESS/SOFTWARE AREAS • Content Management System • Workflow-based Content Distribution • Compliance Tracking • Content-based Learning • Smarten Up Your Documents

Web Manuals International AB has developed knowledgemanagement solutions for the aviation industry since 2008, with the headquarters in Malmö, Sweden and an office in San Diego, California. Web Manuals is a tool for digitizing manuals to simplify authoring and distribution of company manuals for the aviation industry.

Smart, fast, reliable — Yonder empowers you to take the next step in information management. Yonder leverages the full potential of digitalization by offering you a solution built around dynamic content rather than static documents, creating a modern, user-centric experience. As well as providing intelligent solutions for operations manuals, guidelines, regulations and standards.

NAME(S) OF PRODUCT(S) MARKETED • Go or No-Go Decision Support • Personal weather briefings • En-Route Weather Forecast • Foster Flight Watch • Foster EFB • Flight Operations Control Support • Airspace Critical Operations Support KEY BUSINESS/SOFTWARE AREAS • Airlines weather support • Daily weather forecast • Weather IT solutions Weathernews Inc. is a private weather company operating worldwide within 44 different industries, collecting weather data from various sources as well as using their own proprietary infrastructure. They use their proprietary infrastructure to provide support where there is no or scarce weather information. Weathernews Inc. supports flight dispatchers, operations members and pilots with a wide range of services during all phases of the flight, from planning, en-route and landing. The business serves customers in Star Alliance, SkyTeam, oneworld and Value Alliance, with support for more than 350 airports, Weathernews Inc.’s risk communicators are available to assist users in any weather-related needs. Weathernews Inc. has more than 30 years experience supporting and servicing airlines, and strives to learn each airline’s weather-related needs and challenges to fully support and ensure safety, efficiency and contribute to sustainability. Weathernews Inc.’s services are easily accessible through web links, and were developed with the focus of user friendliness and clear user interface.

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Web Manuals is available as a Software-as-a-Service subscription, with minimal training and configuration required to get started. The service includes support, hosting, availability monitoring, maintenance, and at least two system upgrades per year. We set the standard for digitizing manuals for the aviation industry by providing an easy-to-use solution enabling endto-end control, compliance, agility and cost-efficiency.

Yonder brings operations manuals and aircraft manufacturers’ handbooks together in one place. The solution’s smart features — including intuitive dashboards, role-specific updates and a responsive offline app — make life much easier for aircrews and ground staff alike. But Yonder has many advantages for editors and authors too: as well as making it simple to cross-reference content and avoid duplicates, it offers fully-integrated approval and publication processes.

In short, our clients save time and money in editing, publishing and distributing their operational manuals while being able to publish new revisions as often as needed and gain a full control of their documentation and communication systems.

Our Highlights • User- and task-specific information management • Automated revision management syncing manufacturers’ and operations manuals • Manual and compliance connectors

The Web Manuals Compliance Libraries enable compliance automation by allowing controlled real-time compliance monitoring of company procedures linked to Implementing Rules and Acceptable Means of Compliance in the EASA and FAA regulations, as well as a number of aviation standards such as IOSA, IS-BAO and ARGUS.

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First-class service: Yonder’s personalized customer care Looking for advice? Need help with onboarding? Or day-today support? Our expert team offers outstanding customer service with all the hallmarks of Swiss quality and is ready to help you tailor Yonder to your every need.

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AIRCRAFT IT Operations • WINTER 2023 • 77

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