HEALTHCARE TV » HOSPITAL TV » CARE HOME TV » NURSING HOME TV » HOSPICE TV
THE CHANGING FACE OF PATIENT ENTERTAINMENT SYSTEMS Technology is a critical component in the provision of a comfortable patient experience, helping to alleviate the stress and boredom faced by patients and residents, whilst delivering critical information across healthcare properties. For a number of years, hospital TV systems operated on pay-as-you watch platforms, charging prohibitively expensive daily rates to access a restricted line-up of linear and premium TV channels. Residential solutions were typically cumbersome and provided no added value.
THE BYOD REVOLUTION
The key to today’s patient entertainment system is choice, and the provision of a platform that allows the viewing of both free-to-air and on-demand content – via the patient’s own smart device, hospital-issued tablet or bed-side TV. In partnership with commercial WiFI provider, Wifi SPARK, Airwave is able to replace or complement bedside TV systems with robust WiFi services and media platforms, operable via the patient’s smartphone or tablet. Airwave’s core product offering incorporates BYOD on a tablet solution with full TV services, TV streams, an integrated interactive information portal and various content options – all underpinned by a robust WiFi connection.
OPTIONS, FLEXIBILITY, CHOICE The key benefit of this intuitive internet browserbased platform, is the flexibility and options it offers, enabling greater patient or resident engagement. The provider is able to tailor a system based on the specific requirements of a property, choosing as few or as many feature modules (such as meal ordering, nurse call, healthcare video content or news feeds) as required. This model offers cost-effective, future-proof technology and enables a property, to move away from arm-mounted, bedside TV technology, if desired. “The flexibility and cost-saving afforded by our WiFi-based solutions is a game changer” said Head of Healthcare Sales, Jes Redgard “our clients are now able to offer a feature-rich, future-proof system via the bedside TV or a portable device.”
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www.hospitaltv.co.uk
SIGNATURE CARE HOMES Signature offers luxury assisted living, nursing and dementia care across 18 locations in London and the home counties. All homes offer premium, award-winning care amidst luxurious surroundings. Airwave Healthcare was approached to provide a premium TV entertainment system, in keeping with the five-star service offering in Signature’s new site in Wandsworth Common, London. Airwave proposed a mixture of 43 and 55-inch Samsung SMART EJ690 Series TVs, integrated with Google Chromecast, and wall-mounted in the resident bedrooms. Key to Signature’s remit, was the ability to communicate with residents, promote activities and provide a meal-ordering service via the bedroom TVs. With this in mind, Airwave implemented an Otrum Enterprise interactive system, working alongside
Signature’s marketing team to design a graphical user interface and a series of branded information pages. In conjunction with this, additional service functionality was implemented via an Otrum Touch system. Touch offers a number of operational efficiencies, in this instance, used to send food and drink orders from Signature’s F&B staff to the property’s kitchen. Other features available include: room status management, automatic task allocation (based on staff availability), maintenance reporting and two-way messaging. Airwave Healthcare and Signature worked closely together (mostly on a remote basis due to covid-19 restrictions) to deliver a cutting-edge TV system that has since become the group standard, due to be rolled out across further sites in 2021/22.
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