Hotel Information Systems

Hotel Information Systems deliver interactive services and additional features to the guestroom TV.

Systems range from simple splash screens (using text and images to welcome a guest) to feature-rich, sophisticated interfaces that can communicate with a hotel’s management system.

Fully customisable and remotely managed, well designed systems enhance the guest experience, improve operational e ciency and provide additional revenue streams.

THE HOME PAGE

Here’s your chance to make a great fi rst impression. The best home screens use branding and carefully chosen imagery/ video to pack a punch – whilst also being simple, intuitive and easy to navigate.

Most important? Make sure it’s easy to fi nd the TV channels! (believe it or not, this is often overlooked).

HOTEL INFORMATION

Well designed hotel information pages help answer frequently asked questions, reducing calls to the front desk.

As well as standard hotel amenity details, information pages can be used to store wakeup alarm functionality, restaurant menus, promotions & special o ers or even branded hotel videos.

In short – you have a blank canvas to work with!

LOCAL AREA INFORMATION

Particularly useful in towns and cities, local area pages act as a digital concierge.

Popular features include scrollable maps, local weather conditions and integration with airport arrival and departure times.

Hotels can also generate revenue via the advertising of local companies such as taxi fi rms, restaurants and take-aways.

ROOM SERVICE

Premium systems can incorporate two-way communication, o ering in-room purchasing features such as room service, late check-out and facility bookings.

Other useful functionality includes the ordering of sundry items (such as shampoo or extra pillows) via the TV.

This two-way interaction creates operational e ciencies and additional revenue streams.

SMART TV APPS

SMART apps are ideal passers of time, providing guests with an almost infi nite supply of popular content.

Most SMART hotel TVs can access hundreds of apps, but only a few are commonly used.

The most popular include TV catch-up services, YouTube, BBC News & Sport, radio stations and Airtime, the hospitality exclusive video-on-demand app.

CHROMECAST & CONTENT SHARING

Content casting functionality can be integrated with information systems, providing access to 1000+ apps, 200,000 TV shows & movies and 30 million songs – all accessible via the guest’s own device and providing a homefrom-home experience.

Accompanying written or video instructions simplify the casting experience, reducing calls to the front desk.