For employees
FOR PEOPLE, BY PEOPLE RAI Amsterdam is a company for people, by people. Our employees are the outward face of the RAI and function as hosts during events. We realise our company goals in a large part by empowering employees with responsibilities, streamlining their tasks and enabling them to make the most of their talents. The fact that the RAI is for everyone is also clear from our HR policy.
STAYING CONNECTED DURING A PANDEMIC In March 2020 the Dutch government implemented an urgent recommendation to work from home whenever possible in view of the COVID-19 pandemic. Employees are connected remotely and actively participate in savings programmes and new initiatives.
FIT FOR THE FUTURE In the summer months we implemented a reorganisation to ensure the health of the RAI in the future.
SATISFACTION WITH ORGANISATION AND APPROACH Satisfaction within the organisation is high despite the considerable impact of the COVID crisis and resulting internal changes.
OUR VALUES In 2020, we focused on three of the seven habits: ‘everyone matters’, ‘we are connected’, and 'we are entrepreneurial’.
A pandemic crisis team was established well before COVID-19 was first detected in the COVID crisis team manages and connects the organisation
Netherlands. Its initial goal was to support and assist international events in the first quarter. From March the primary focus switched to keeping the organisation engaged and connected while working from home. This resulted in a range of initiatives managed by the crisis team over the months that followed:
The Board hold two-weekly webinars to inform employees of developments in the Netherlands, in the event sector as a whole and at the RAI. In addition, the Board and its members share brief video messages on specific initiatives and activities in the RAI at a time of COVID. There are periodic virtual meetings with team members, managers (management days) and the organisation as a whole. Social interaction is stimulated via virtual coffee breaks, social gatherings and a virtual Christmas celebration. Virtual taskforces focus on specific fields to which employees can actively contribute. The intranet, available via an app for smartphones (among others), is actively used by employees to retrieve information and share tips about issues like working from home.
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