HEALTH WORKS: AAH Newsletter December 2014

NEWSLETTER - VOL - 1, ISSUE - 4 - DECEMBER - 2014

CEO’s Introduction: Dear Colleagues, Another fresh new year is here….

Another year to live!

To banish worry, doubt and fear To love and laugh and give!

This bright new year is given me To live each day with zest….

To daily grow and try to be My highest and my best!

I have the opportunity Once more to right some wrongs To pray for peace, to plant a tree And sing more joyful songs!

William Arthur Ward

CONTENTS CEO Introduction AAH News • Best Healthcare Management Award • AAH Speaking Engagements • HIS - Update Group News • Amina Hospitals • Sharjah Corniche Hospital Group • PHD Group • PHD CME - November 2014 • PHD Sharjah - Update • PHD Mobile App • Arab Health - 2015 • Recruitment & Training Fair, October-2014 • Ibin Sina Group • Ajman CME - October 2014 • The Wheel of Care Marketing • Central Marketing Activity Update HR Section • Employee of the Month Award Health Bay End of Year Celebration 2014 Health Matters • Nourish • The Ultimate Selfie • Because We Care Article • The Colours of Life Cookery Club Fun Time Editor’s Note

Happy New Year to you all! I am delighted to share our latest newsletter with you and some exciting news about the continued growth of Anglo Arabian Healthcare.

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ince the last edition, we have seen a number of changes across the group.

The opening of the ground floor at Sharjah Corniche Hospital, the establishment of two new branches of PHD Laboratories in Al Barsha, Dubai and in Al Ain. We have also seen the expansion of the Doctors Medical Centre in Rolla, Sharjah and we will shortly witness the move and expansion of the Family Medical Centre clinic in Ajman.

I am however, delighted to announce today, two significant developments that change the scale of our operations significantly.

The first is our successful partnership with Dr. Oras in Sharjah.

Dr. Oras has provided expert gynaecology and fertility advice to thousands of Emirati and expatriate patients for over 25 years and she has an enviable reputation for quality and great patient care. Dr. Oras will be joining AAH in opening two IVF centres; one in Sharjah and the other in central Dubai.

These will be cutting edge facilities that will allow Dr. Oras’ patients to receive the continuum of care that they often need. It is also our hope that Dr. Oras’ two daughters will join us over the next two years as American trained Gynaecologists, to offer patients a second generation of care. We welcome the Dr. Oras team into our AAH family www.angloarabian-healthcare.com

Mark Adams,

Founder and CEO, Anglo Arabian Healthcare

and look forward to a dynamic and fruitful partnership.

The second announcement actually alters our strategy. At the moment, we have our Concord and Amina Hospital and Clinic brands looking after our low to mid income patients. I am delighted and very proud to announce today, that we have joined hands in partnership with Dr. Kamal Akkach and the Health Bay Polyclinic Group that provides great care to high income families in Dubai with their Al Wasl road and Mirdif Clinics. Dr. Kamal and his team of nearly 30 experienced Doctors have already built an enviable reputation as Dubai’s number one independent clinic group.

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INTRODUCTION Volume 1 | Issue 4 |

December - 2014

They join AAH with the shared ambition to build Health Bay into the largest and most respected high end Medical Group in Dubai and over time the UAE. Dr. Kamal recognizes that the changes happening to the Dubai market with mandatory health insurance starting this year and corporate employers and insurers dictating terms to clinic groups, that operators need scale. In joining hands in partnership, we are stronger together, we are already planning the opening of a new clinic in Motor City and building a 60,000 sq ft complex opposite the main clinics in Al Wasl Rd, Dubai. This new facility will allow specialized procedures to be provided in a new purpose built complex that will also house our new IVF centre and a major PHD radiology unit with MRI, CT and all modalities.

I am delighted to have Dr. Oras and Dr. Kamal as new partners as we continue the AAH journey and I look forward to getting to know their teams over the coming months and years.

With other news, I was very proud to see that PHD have successfully renewed their ISO accreditation.

It is often said that maintaining these accredited certifications is harder than achieving them in the first place and to receive such glowing praise from the assessors was very encouraging.

As most of you are aware, we have recently had a couple of team changes. We have seen Sundeep Chopra move on from AAH as our CFO and we would like to put on record our thanks for the incredible hard work that Sundeep had put into establishing the groups banking arrangements, our first audit with Deloitte and in particular, his leadership on the HIS implementation project. Whilst wishing Sundeep well in the future I also welcome his successor, Hani Helou

Hani Helou, Chief Financial Officer, Anglo Arabian Healthcare

as our new CFO. Hani has a long career in Corporate Finance at the highest level and is the right man to take us through the next phase of significant growth.

Finally, I am glad to see that Amina Hospital is progressing well with a scheduled opening for April next year and new Doctors and nurses scheduled to join operations in March.

Next year promises to be the busiest yet for AAH with new partners planning to come on board and many new ‘greenfield’ projects being planned. I would therefore, like to thank everyone for their continued hard work and support and I know we have great times ahead.

With warm regards, Mark Adams Founder & CEO, Anglo Arabian Healthcare Email: mark.adams@angloarabian-healthcare.com

Mark Adams, Signing the agreement with Dr. Kamal Akkach, CEO, Health Bay Polyclinic Group PG.

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AAH NEWS Volume 1 | Issue 4 |

December - 2014

Anglo Arabian Healthcare awarded Best Healthcare Management Brand in the UAE 2014

by Global Brands Magazine.

It is with great pride that I can announce that Anglo Arabian Healthcare has been the recipient of the ‘BEST HEALTHCARE MANAGEMENT BRAND in the United Arab Emirates, for the year 2014. The award reaffirms AAH’s drive and commitment to excellence in the provision of quality assured healthcare management services in the region.

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he annual Global Brands Magazine Awards Event, this year was held at the prestigious Address Hotel in Downtown Dubai, and celebrates the best in class brands as well as honor companies and individuals for their performance and branding activities. The award aims to identify and create awareness about the significance of exceptional service delivery and reward performance with the ultimate global recognition.

Julie Adams, Co-Founder and Marketing Director at AAH commented on receiving the award ‘On behalf of AAH, I would like to thank Global Brands Magazine for presenting us with the Best Healthcare Management Brand in the UAE award. It is an honor and an incredible achievement for such a young organization to be acknowledged serving as testament to the dedication and hard work everyone has put into making AAH the success story it is today. This award is shared tonight with every family member at AAH, our supporters and our stakeholders for without them, we could not have achieved this globally acclaimed mark of recognition.’

Julie Adams, Co-Founder & Director of Marketing, AAH with Mark Adams, Founder & CEO, AAH at the Annual Global Brands Magazine Awards Event.

AAH Speaking Engagements with the Healthcare Industry Experts It has been a busy time at Anglo Arabian Healthcare with Founder and CEO, Mark Adams being regularly invited to participate and speak at regional conferences and events to provide his valuable insights on the healthcare industry.

Here are just a few events that AAH participated in: Healthcare Investment MENA 2014, an event organized by Informa Middle East, took place in November 3-5, 2014 at The Address Hotel located at the Dubai Marina. This is a high-profile gathering of the brightest minds in regional healthcare investment. Hosting global industry veterans,

the event shares progressive approaches to successful investments in challenging markets, and provides proven strategies for driving and sustaining healthcare facilities, minimises risks and expansion through patient engagement and delivery. Dr Dania Alsammarae, Director of Business Development & Strategy discussed the topic on “Identifying Proven Strategies to Effectively Sustain Healthcare Revenue

Streams and Reduce Risks Involved in Hospital Facilities” and was part of the panel team in “Operational Excellence, Revenue Management, Healthcare Ancillary Revenue” stream.

Maarefah Management later hosted GCC Healthcare Innovation Congress on

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AAH NEWS Volume 1 | Issue 4 |

December - 2014

November 24-25, 2014 at Beach Rotana Hotel in Abu Dhabi. Mark spoke about ‘Creating Differentiation in Healthcare Provision in a Competitive Market Place’.

This congress aims to provide innovative strategies to improve the quality of healthcare delivery whilst reducing costs and assessing the latest medical and management technologies for improving patient care. The majority of the participants are healthcare stake-holders, including healthcare leaders from health authorities, providers from both the government and private sector, public policy makers and investors.

Heidrick & Struggles is a premier provider of senior-level Executive Search, Culture Shaping and Leadership Consulting services. This year, they invited Mark to be one of their keynote speakers at the annual Heidrick & Struggles CEO & Board of Directors Dinner that was held on the 10th of December, 2014 in Dubai. Mark’s presentation was ‘Distinctive Perspectives on the UAE Healthcare System from Leading Operators’ and was very well received.

An important industry partner, Siemens LLC, hosted their annual Siemens Healthcare Middle East Sales Meeting on December 14th 2014. Around 150 guests, who are mainly their distributors and direct sales colleagues in the Middle East, attended this event. Mark presented the topic on ‘The trends in the Healthcare Market in the Middle East’. His presentation covered issues on impact on these trends on the Imaging and Lab diagnostics business plus the upcoming business and procurement models.

Lastly, Mark was a keynote speaker for the 2014 Global Brands Magazine Awards held on December 15th, 2014 in Dubai.

A UK based fully autonomous branding magazine, Global Brands Magazine represents an astute source of information from across multiple industries. The magazine provides readers with up- to-date news, reviews, opinions, polls on leading brands across the globe. Mark presented ‘Building Healthcare Brands’ in which he showcased the Anglo Arabian Healthcare house of brands, how they were formulated

Mark Adams speaking at the Healthcare Innovation Congress, Nov-2014

along with a multi-level brand strategy that reaches out across a diverse demographic.

The highlight of this event was when Anglo Arabian Healthcare proudly won the ‘Best Healthcare Management Brand’ award for 2014.

Eugene Quiamco, Office Manager, AAH

Email: eugene.quiamco@angloarabian-healthcare.com

The new Hospital Information System is coming!

Anglo Arabian Healthcare will introduce Magnum Infinity Hospital Information System across all of our Medical Centres and Hospitals in the next few months.

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he first of its kind system Magnum Infinity HIS links all parts of a healthcare enterprise (for e.g., Outpatient and Inpatient management, EHR, LIS, RIS , revenue cycle management, financial accounting, procurement, inventory etc.) into an integrated management system for hospitals, medical centers and clinics. What is most exciting is that the system incorporates advanced IT services to realize anytime healthcare information in this growing digital era.

Some of the system’s benefits include: • Paper-less centralized system provides quicker access to patient files and patient history

We chose to work with Healthfore after an extensive comparative evaluation period, owing to their good reputation and post implementation support as the system is rolled out across the group. The Magnum Infinity Implementation project is named “Kaizen”, the Japanese word for “Good Change” and is currently under user acceptance testing phase at the Ibin Sina Medical Centre.

Ziauddin Sayed

Group Head - ICT, Anglo Arabian Healthcare Email: zia.sayed@angloarabian-healthcare.com

• By managing everything from patient administrative data to clinical data and financial data, the system helps translate data into information that can be used proactively in better decision making.

• Information is easily, instantly shared between the in-patient, out-patient and Emergency Department settings • Doctors and physicians can review patients’ info from anywhere as long as they have access to the internet.

• Nurses and other staff members can avoid having to physically chase down laboratory reports, radiology images, doctor sign offs, etc. since information is communicated electronically • Hospital operations will be streamlined as Electronic Medical Records will to help eliminate manual, time consuming work flows.

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Ziauddin Sayed,

Group Head - ICT, Anglo Arabian Healthcare

GROUP NEWS Volume 1 | Issue 4 |

December - 2014

The Amina Hospital, Ajman - Project Update Our brand new hospital in the centre of Ajman is progressing leaps and bounds; ready to be handed over by the Contractor to AAH at the end of January.

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nce handed over; an intense period of mobilizing the service will start with equipment being delivered and about 30 doctors, 70 nurses and 40 support staff starting to work. We will be ready to welcome our first outpatients in April 2015.

The doctors recruited are mostly Western qualified with extensive experience in their respective fields. They will be led by Dr Hesham Souka; Medical Director, General Surgeon and Gastroenterologist from the UK with the highest possible qualifications in this field. We are privileged to have a team of doctors of this caliber; supported by dedicated and well trained nurses from around the world.

Patients and visitors will be able to choose meals from wellbalanced healthy menus, designed around their particular medical condition and dietary needs. All inpatient rooms are individually designed, keeping local practices in mind and allowing complete privacy while also having ample space for visitors.

With the opening a few months away; the management team is in place and working hard to ensure everything is ready to receive our first patients and visitors next year.

Through hard work, commitment to high quality care and dedication to our patients and families, we are proud that the Amina Hospital, Ajman will soon become one of the most important and well respected hospitals in the Northern Emirates.

Dr. Eduard Lotz, Director of Secondary Care & Chief Medical Officer, AAH Email: eduard.lotz@angloarabian-healthcare.com

This inner-city, multi-level, generalist hospital will consist of 35 Outpatient rooms, 60 Inpatient beds, 4 Laminar flow Operating Rooms, an Endoscopy Room and an Emergency Room. In addition a well-equipped Pharmacy and Laboratory will support the care of patients.

Specialized ICU and NICU will complement the extensive range of disciplines available i.e., Obstetrics, Gynaecology, Dermatology, General Surgery, Orthopaedics, ENT, Urology, Paediatrics, Internal Medicine, Cardiology, Neurology, Ophthalmology Psychiatry, Endocrinology, Dentistry and Family Medicine. In addition; state of the art diagnostics including CT/ MRI and a comprehensive, wifi enabled, electronic computer system will support all processes in the hospital; ensuring a smooth and comfortable experience for patients from admission to discharge.

Dr. Eduard Lotz, Director of Secondary Care & Chief Medical Officer, AAH

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GROUP NEWS Volume 1 | Issue 4 |

December - 2014

Sharjah Corniche Hospital Group The summer and the last quarter for the Sharjah Corniche Hospital group has welcomed a number of exciting events, new departments, and our very first Continuing Medical Education conference which was a huge success.

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e held several local community screening programs in venues that ranged from the Fruit & Vegetable Market, to the Sharjah Chamber of Commerce. Across the group, we have screened over 2,000 people for blood sugar, blood pressure and cholesterol. We refer those that are above or below the normal ranges to our physicians within the group.

We believe prevention is better than cure, and will continue to provide local communities with an opportunity to access basic medical screenings.

Sharjah Corniche Hospital is pleased to welcome Specialist Paediatrician, Dr. Gaidaa Salih, to the group, as we expand our services to include a Paediatric department located on the ground floor of the hospital. The ground floor at the Sharjah Corniche Hospital was decisively created to ease up space in the other operating floors as well as to provide an essence of the Amina Hospital branding that will gradually be implemented across the existing floors.

In addition, we are proud to have another renowned Paediatrician, Dr. Jai Motwani, join our team of physicians at Doctors Medical Centre. Dr. Motwani will be practicing in our brand new flat (located on the same floor as DMC) dedicated to Paediatric, Gynaecology and Dermatology services.

This quarter, we placed a major emphasis on improving the quality of services within the units under the supervision of the Patient Safety and Quality Steering Group. Along with the existing Medical Director in Unicare Medical Centre: Dr Anil P M, and the newly appointed Medical Directors: Dr Waseem Alkhalil, Sharjah Corniche Hospital and Dr T.T Joseph, Doctors Medical Centre will take the responsibility to ensure the policies set by this Steering Group are implemented. Emergency equipment and methods to transfer patients were given great importance

Reception at the ground floor of Sharjah Corniche Hospital PG.

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along with training of the medical staff. By the end of 2014, we aim to ensure that all the medical staff receive Basic Life Support Training and are competent to respond to emergencies.

In addition, we have rolled out patient feedback forms in each of the units, and are collecting and analyzing patient comments and suggestions in order to implement them and improve the overall level of patient services. Regular sessions of Customer Relationship Management are conducted on a monthly basis with the reception team to reinforce the importance of high quality patient care.

An exciting day this year was November 2nd, where we conducted our first Continuing Medical Education conference.

Due to the hard work of the marketing executives, we were pleased to welcome over 200 medical doctors to our inaugural event which saw our three expert physicians: Dr. Amer Al Badry, Specialist Internal Medicine, Dr. Alexander Krakovksy, Visiting Plastic Surgeon and Dr. AbdulRahman Alkrad, Specialist Orthopaedic Surgeon lecture on topics related to the theme Orthopaedics and Plastic Surgery. We are also proud to announce the appointment of Dr Amer Al Badry as the CME Director for Sharjah Corniche Hospital. Dr. Badry has held the position of CME Director in his previous engagements and we are confident that his expertise will help to shape the future of our CME events.

Exciting yet challenging times lie ahead with the implementation of the HIS system across the group, and the expansion of services in Doctors Medical Centre.

Allan Pereira

General Manager, SCH Group Email: gm@thesch.com

GROUP NEWS Volume 1 | Issue 4 |

December - 2014

We are proud to announce the appointment of our new Medical

Directors and CME Director

Dr. Waseem Al Khalil

Medical Director & Orthopaedic Consultant, SCH

Dr. T T Joseph

Anil P M

Dr. Gaidaa Mehdi Salih

Dr.Jaikumar Motwani

Medical Director & Internal Medicine Physician, DMC

Medical Director & ENT Surgeon, Unicare Medical Centre

We are proud to announce the appointment of our new doctors

Dr. Gaidaa & Dr. Jaikumar Dr. Amer Al Badry

CME Director & Specialist Internal Medicine, SCH

Specialist Paediatrician, SCH

Specialist Paediatrician, DMC

Dr. Mahesh Vidhani, CEO, Sharjah Corniche Hospital Group welcomes the audience of over 200 medical doctors to the inagural SCH CME conference.

We would like to extend a warm welcome to the following team members who have joined the SCH Group since May 2014: Employee Name

Job Title

Business Unit

Employee Name

Job Title

Business Unit

Abhaya Joy

Staff Nurse

SCH

Paul John Sienes

Staff Nurse

SCH

Amineh Al Khdraa

Receptionist

SCH

Roby Thomas

Staff Nurse

SCH

Ancy Mariam Eapen

Insurance Coordinator

SCH

Salman Badar

IT Coordinator

SCH

Anu Rajan

Staff Nurse

SCH

Sumaiya Nizamuddin

Insurance Coordinator

SCH

Aswathy Shobhan

Gynaecology Nurse

SCH

Teena Baby

Staff Nurse

SCH

Biji Babu

Recovery Nurse

SCH

Anjugapriyan Nagarathinam

Accounts Assistant

DMC

Biji Thomas

Radiographer

SCH

Bincy Varghese

Paediatric Nurse

DMC

Dina Mamdouh Abdelgaid

Receptionist

SCH

Dr. Dina Adel Radi

Histopathologist

DMC

Dr. Amna Bano Jamali

Radiologist

SCH

Dr. Jaikumar Motwani

Specialist Paediatrician

DMC

Dr. Gaidaa Mehdi Saleh

Specialist Paediatrician

SCH

Elenora Santos Reyes

HR Coordinator

DMC

Joyce Leeda Gonsalves

Nurse - Internal Medicine

SCH

Mari Ann Rachelle Barbara

OB/Gyn Nurse

DMC

Karin Steyn

OT Manager

SCH

Ruqia Bashir

Receptionist

DMC

Leo Pauly

OT Nurse

SCH

Sreeja Prince

CPT Coder

DMC

Maiyada Taqatqeh

Receptionist

SCH

Susan Mathew

Marketing Coordinator

DMC

Merrin Joseph

Staff Nurse

SCH

Zeenet Lydia D'Souza

Cashier

DMC

Pamela Nikka Buan

Medical Transcriptionist

SCH

Priyanka

Receptionist

UMC

SharjahCornicheHospital

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GROUP NEWS Volume 1 | Issue 4 |

December - 2014

Proficiency Healthcare Diagnostics launch in Dubai and Al Ain; Several more branch openings in the pipeline Dr. Mohammed Bahani Managing Director, Proficiency Healthcare Diagnostics

Since its inception in 2011, the PHD brand has grown from strength to strength.

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ver the years, the increase in client demand for our testing services has resulted in the strategic decision to invest and expand, in terms of space, equipment and the additional team members we are recruiting. On a more exciting note, plans are well underway to launch the first ever PHD Radiology center!

PHD has also enhanced its scope of testing services with the recent addition of the molecular biology department to perform HPV DNA, Hepatitis B z& C PCR tests. In the near future, we will be adding Factor II and V Leiden Mutation tests as well. The lab has also been equipped with DRG machines to perform more specialized tests.

We have also installed two pre-analytical machines – the Cobas p612 & p471.

These state of the art systems were designed by Roche Diagnostics and

a part of Anglo Arabian Healthcare

combine superior sample management and increased workflow efficiency with a high density of functionality thus enabling us to effectively handle a larger volume of tests.

PHD Dubai opened in September 2014 as the 3rd Branch of PHD Laboratory Network. The laboratory has state of the art medical equipments which can perform a wide range of Routine Laboratory tests including Biochemistry, Hematology, Serology & Endocrinology.

This Laboratory serves as a Satellite lab for the Main PHD Laboratory in Abu Dhabi.

The expanded capabilities are an important part of PHD’s efforts to ensure that we successfully respond to the significant growth we are experiencing. The future looks bright and exciting for PHD! Khristine Pamplona,

General Operations Manager, PHD Group Email: khristinep@proficiencylab.org

PHD Al Ain laboratory opened in December 2014 as the 4th Branch of PHD Laboratory Network and has a wide range of laboratory test services including Biochemistry, Hematology, Serology, Microbiology, Endocrinology etc. There are plans of launching Advanced tests like Molecular Biology, & Genetics at the PHD Al Ain.

We wish a warm welcome to the following team members who have joined the PHD Group since May 2014:

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Employee Name

Job Title

Business Unit

Employee Name

Job Title

Business Unit

Akram Alqudaimi

Senior Laboratory Technologist

PHD Abu Dhabi

Nazik ElBadri

Medical Laboratory Technologist

PHD Abu Dhabi

Grace Tumbaga

Medical Laboratory Technologist

PHD Abu Dhabi

Angelo Ricohermoso

BioMedical Engineer

PHD Abu Dhabi

Christine Joy Astrologio

Medical Laboratory Technologist

PHD Abu Dhabi

Jaseer Arakal Kuruppath

Product Specialist

PHD Dubai

Jaylyn Estrellado

Accounts Assistant

PHD Abu Dhabi

Rachel Sabile

Sales Executive

PHD Dubai

Beverly Cincollagas

Customer Service Representative

PHD Abu Dhabi

Fredierick Pangilinan

Medical Laboratory Technologist

PHD Dubai

Thoufik Amanullah

Data Entry Clerk

PHD Abu Dhabi

Mary Jane Tan

Medical Laboratory Technologist

PHD Dubai

Jolecis Galao

Medical Laboratory Technologist

PHD Abu Dhabi

Juliet Escoton Quiamco

Lab Receptionist

PHD Dubai

Madeline Lidres

Executive Assistant

PHD Abu Dhabi

Esraa Al Hariri

Lab Receptionist

PHD Dubai

Semira Kadiro

Office Assistant

PHD Abu Dhabi

Rajasekhar Gopi

Driver

PHD Dubai

Mohammad Al Kurdi

Driver

PHD Abu Dhabi

Lutfi Rabago

Medical Laboratory Technologist

PHD Al Ain

Omar Refaiy

Administrative Assistant

PHD Abu Dhabi

Juana Sison

Lab Receptionist

PHD Al Ain

Danielita Bauzon Batac

Medical Laboratory Technologist

PHD Abu Dhabi

Georgette Atendido

Medical Laboratory Technologist

PHD Al Ain

John Quines Labramonte

Insurance Coordinator

PHD Abu Dhabi

Rina Regala

Medical Laboratory Technologist

PHD Al Ain

Raul Jao

Medical Laboratory Technologist

PHD Abu Dhabi

Youssef El Kattan

PHD Al Ain

Dr. Lyubomir Yordanov Krasnaliev

Histopathologist

PHD Abu Dhabi

Senior Accountant/ Site Administrator

Ahlem Khaitous

Medical Laboratory Technologist

PHD Sharjah

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GROUP NEWS Volume 1 | Issue 4 |

December - 2014

Proficiency Healthcare Diagnostics CME – November 2014 PHD proudly conducted its first ever 3-City International CME which was a phenomenal success. The seminars were held from Nov 17-19, 2014 in Abu Dhabi, Dubai and Al Ain, respectively with the home base of Abu Dhabi seeing the largest turnout of over 150 delegates.

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he CMEs followed a very interesting theme titled ‘Thrombophilia Complications in Pregnancy and Infertility issues’. Guest speakers Dr Jose Manuel Soria, Dr Alexandre Blanco and Shireen Safwat Sherif lectured on topics that were carefully chosen to update participants’ knowledge of latest advancements in diagnostic testing of thrombophilia and resultant complications in pregnancy and tests to diagnose infertility.

Dr Jose Manuel Soria, a seasoned guest lecturer, is the Director of Unit of Genomics of Complex Diseases at Hospital de la Santa Creu i Sant Pau in Barcelona, Spain, while Dr Alexandre Blanco is the international Area Manager for Ferrer inCode. Shireen Safwat Sherif is the Medical Marketing Manager for Roche Diagnostics Middle East, who was also our medical partner at the event.

The success of the CME was largely due to the hard work of the PHD team including the sales team, who maintain excellent relationships with the medical community. The delegates in all three cities included an interesting mix of Obstetricians and Gynaecologists, IVF specialists, Lab technicians, Internal Medicine specialists and Medical lab technologists, who participated in productive discussions. The feedback from the delegates has been very positive especially with reference to the speakers and the topics, with many delegates requesting that PHD conduct similar seminars on a regular basis. The CME team at PHD is already at work and the next series of seminars are shaping up well!

Cynthia Mascarenhas Marketing & Events Manager, AAH Email: cynthia.m@angloarabian-healthcare.com

Cynthia Mascarenhas

Marketing & Events Manager, AAH

/ProficiencyHealthcareDiagnostics

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GROUP NEWS Volume 1 | Issue 4 |

December - 2014

PHD, Sharjah - Update Behind every successful laboratory is a team of highly qualified individuals that are dedicated to ensure we provide the highest quality of service administered to both patients and clinics. We have served over 90,000 patients since 2013, an admirable achievement for a facility our size.

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e believe in implementing quality principles as a foundation. By encouraging individual efforts from employees, we have optimized a great workplace where we can trust and take pride in our team members. Each employee in PHD Sharjah perform their personal best to study the patients’ needs and suggest schemes to provide the perfect customer benefit package.

We are currently in the process of expanding and we look forward to include more laboratory and managerial departments to increase our productivity level as well as improve customer service. The expansion will introduce a more specific test menu delivering a wider range of test platforms and reducing the

turnaround time required. Furthermore, the staff will be receiving a more extensive and focused training to enhance their technical capability, skills and customer relations.

In conclusion, PHD Sharjah as a whole, endeavor for growth and success in both the service and medical industry. Each member of our unit has the determination, eagerness and willingness to work harder. Our drive and efficiency is leading us into the right path of ultimate expansion and prosperity.

Jihad K. Saadeh

Operations General Manager- PHD NE & Dubai Email: jihad.saadeh@angloarabian-healthcare.com

PHD to launch its Mobile App Proficiency Healthcare Diagnostics has developed a mobile app to enable secure and instant viewing of lab test results.

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he easy to use PHD Mobile app is a smartphone app (iOS and Android) that was developed to deliver laboratory test results directly to smart phones. The test results can only be viewed by the requesting doctor within the PHD network and by patients who have registered to use the app. Users of the app will have immediate access to their health information in case of an emergency and can easily share medical information via e-mail. A powerful search facility in the app makes it easy to look up doctors and pharmacies in the PHD network by location, specialty, etc. Moreover

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registered users can choose to receive information about special offers and reduced rates on lab tests via push notifications and SMS. PHD is committed to empowering patients to take charge of their health and by having the results sent directly to their mobile phone patients’ are more likely to know their numbers and get more health-engaged.

Currently in the testing phase the PHD Mobile app will be launched at Medlab 2015 and can be downloaded from the Apple store and Google Play store.

EVENTS Volume 1 | Issue 4 |

December - 2014

AAH at Arab Health 2015 The largest healthcare and trade fair of the region is just around the corner and the team is busy putting final touches to the AAH and PHD stands.

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s we participate this year, we can expect to network with over 93,000 visitors representing 151 countries and 4000 companies in the healthcare and medical industry from 65 countries! With such interesting statistics, our presence is especially significant as we officially announce the two recently formed new partnerships with Dr Oras and Healthbay Polyclinic and the opening date of the Amina Hospital to the business and medical community.

Simultaneously we will be launching the exciting new mobile app by PHD! (Read more about it on Page 10).

In addition to being a business fair, Arab Health 2015 will also host multiple CME conferences that are expected to be attended by over 12000 delegates. Dr Rana Nabulsi Head of Quality, Proficiency Healthcare Diagnostics, Abu Dhabi, UAE and Dr Hassan El Tamimi Specialist in Cardiology, Health Bay Polyclinic, Dubai, UAE are guest speakers at the conferences.

PHD Stand – CC35 Concourse 2 outside Medlab

The exhibition runs from January 26 -29, 2015 and we welcome you all to come visit our stands!

26 - 29 January 2015 Dubai International Convention & Exhibition Centre

AAH Stand – CB 123

The AAH recruitment team participates in the Arab Health Recruitment & Training Fair, October-2014 The inaugural recruitment fair by Informa Life Sciences, the organisers of Arab Health Exhibition, was held at Abu Dhabi National Exhibition Centre from October 18 – 20 and attracted over 5000 healthcare professionals from a range of disciplines and specialities.

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he AAH Recruitment team successfully built an excellent database of over 850 candidates from within the healthcare industry including Physicians, Nurses, Allied health professionals and various other non-clinical and management level applicants. The team has been diligently working with the database and has filled the post of Director of Nursing and a few other managerial positions. The fair also hosted 18 free-to-attend CME seminars, most of which were accredited, giving healthcare professionals access to free education.

One of the key objectives of our participation was to increase awareness of the Anglo Arabian Healthcare brand and its ever growing group of assets. However, we were pleasantly surprised to note that many of the applicants came to the fair to specifically meet the AAH recruitment team. The fair was an effective platform to connect us with the right candidates, who we aim to recruit in a cost effective manner. Hence we are very happy to have confirmed our participation at the Arab Health Recruitment and Training Fair in 2015.

We are also extremely grateful to all our colleagues for their help and support in making our participation a tremendous success and we look forward to the next edition of the fair.

Ali Hadi, Recruitment Manager with his team

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GROUP NEWS Volume 1 | Issue 4 |

December - 2014

The Ibin Sina Group continues to go from strength to strength It has been a very busy quarter for the Ibin Sina Group, Ajman. As expected during the winter months, we saw an increase in the volumes of patients in the Ibin Sina main clinic and the Al Khaleej Pharmacy resulting in record sales and patient count in the month of November!

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he Ibin Sina CME team in association with AAH organized one of the most successful CME programs during October with over 2,000 registrations – this proves that the Ibin Sina CME conferences still hold the position of being one the finest and best attended CME conferences in the Northern Emirates.

We are looking forward to the opening of the Amina Hospital in 2015 which will uplift the image the change the landscape of healthcare in Ajman.

We are focusing heavily on improving the satellite centers including New Ibin Sina Medical Centre, Family Medical Centre and Aaliya Medical Center. We will be expanding Family Medical Centre from a current 3 doctor facility to a 10 doctor capacity center. We look forward to the opening of the brand new FMC clinic by the end of January 2015. The HIS project implementation have been progressing very well with the Champion User Training concluded and the User Acceptance in progress. We’re likely to see the system go live in January 2015 which is a very exciting time for us. The new software is expected to increase the overall efficiency of the clinic and move away from certain traditional manual processes.

The Ibin Sina CME team in association with AAH organized one of the most successful CME programs in October with over 2,000 registrations

The Operational Clinical Governance Committee is now being initiated in IBSG led by the Group Medical Director, Dr Jacob to work towards improving the quality of care and enhancing patient experience over 2015. The team has had a good year and we look forward to achieving more during 2015 with strong aspirations.

Premnath M

Operations Manager, Anglo Arabian Healthcare Email: premnath.m@angloarabian-healthcare.com

Al Khaleej Pharmacy near Ibin Sina Medical Centre, Ajman

We wish to take this opportunity to send a warm welcome to the following team members whom have joined the Ibin Sina Group since May 2014: Name

Designation

Business Unit

Name

Designation

Business Unit

Dr Abdul Ahad Khan

Specialist Orthopaedic Surgeon

Ibin Sina Medical Center

Reena Chacko

Asst. Lab Technician

Ibin Sina Medical Center

Dr. Syed Mohammed Sarwar Hussain

Specialist Paediatrician

Ibin Sina Medical Center

Sajeev John

Marketing Executive

Ibin Sina Medical Center

Sonia George

Physiotherapist

Ibin Sina Medical Center

Ibin Sina Medical Center

Sujamma Joseph

Nurse

Ibin Sina Medical Center

Specialist Obs/Gyn

New Ibin Sina Medical

Jilumol Thomas

PG.

Nurse

Mohamed Ashraf

Asst. Radiographer

Ibin Sina Medical Center

Dr. Hanan Helmy

Muhsin Muhammed

Receptionist

Ibin Sina Medical Center

Manacy Lukose

Asst. Nurse

New Ibin Sina Medical

Mujeebuddin Mohammed

HR Coordinator

Ibin Sina Medical Center

Sabitha Santhosh

Asst. Pharmacist

Emirates Pharmacy

Shahul Hameed

Data Entry Operator

Emirates Pharmacy

Pavithra Bineesh

Nurse

Ibin Sina Medical Center

Prince Mathai

Asst. Pharmacist

Grand Emirates Pharmacy

Praveen. P

CME Coordinator

Ibin Sina Medical Center

12

GROUP NEWS Volume 1 | Issue 4 |

December - 2014

18th International CME Event Update The 18th Annual International Ibin Sina CME was held on October 23rd and 24th at the Ajman University of Science and Technology Complex. Dr P.C. Jacob, CME Director at Ibin Sina Medical Centre, and his diligent team spared no effort in ensuring that this CME outshone previous conferences, and the results certainly paid off. For the first time in the history of the Ibin Sina CME the registration numbers crossed 2000!

T

he theme for the medical and dental streams for this edition were ‘Updates and Challenges in Clinical and Allied Medicine’ and ‘Updates and Challenges in Dentistry’.

Leading physicians from the local medical community including consultants from the University Hospital Coventry in the UK lectured at the Ibin Sina CME. The CME Department of Ibin Sina has a distinguished history of educating doctors, nurses and

CMEUAE

allied health professionals in the Northern Emirates about the latest and advanced medical and surgical practices and we are confident that the Ibin Sina CME will continue to grow.

If you would like to share feedback, comments or suggestions for future CME topics, we would love to hear from you. Drop an email to cynthia.m@angloarabian-healthcare.com

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GROUP AAH NEWS NEWS Volume 1 | Issue 4 |

December - 2014

The Wheel Of Care Driving Better Healthcare

T

he Anglo Arabian Healthcare Wheel of Care is an exciting and innovative healthcare solution that provides mobile health and wellness services to patients in the comfort of their own home as well as companies, organizations and communities throughout the UAE. The Mobile Health and Wellness Bus or ‘Biometric’ Bus has fantastic potential to provide quality assured healthcare to remote areas of the UAE, as well as provide: • Corporate Wellness and Preventive Screening services • School Healthcare Initiatives • Wellness program support for our clinics and hospitals

• Support specific wellness campaigns and healthcare events such as Healthy Heart, Walkathons etc.

• Provide local and remote communities with access to healthcare educational programs such as breast cancer awareness and self-examination demonstrations.

Occupational Health In partnership with ICAS International, AAH supports organizations through the promotion of the health and well-being of their employees whilst improving productivity and reducing costs.

Dr. Kamal, CEO of Health Bay Polyclinic with The Wheel of Care team

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By providing employees with health and wellness services, companies are able to improve employee wellbeing, job satisfaction, absenteeism as well as raising retention rates.

We have been in partnership with companies such as: National Bank of Fujeirah, First Gulf Bank, ENEC, Smith and Nephew, St. Regis Hotel, among others.

GROUP NEWS Volume 1 | Issue 4 |

The Wheel of Care at the Dubai Women’s 5K Run

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artnering together for our first successful event, Health Bay Polyclinic and the Wheel of Care team successfully provided medical care for the participants of the Dubai Women’s 5K Run on November 7th 2014.

Luckily, there were no accidents, but our Mobile Healthcare unit was there to treat minor injuries.

We would like to extend a very special thank you to the wonderful team of nurses from the Wheel of Care and Health Bay Polyclinic, and especially to Dr. Kamal for providing his support along with helping to treat the runners. We look forward very much to working closely with the Health Bay Polyclinic team in future events.

Dubai Rugby 7’s

T

he Wheel of Care mobile unit together with our team of nurses, attended the Dubai Rugby 7’s to ensure that we were there to help treat any injuries. Incredibly, there were no injuries at this exciting event and treatment was only provided to one poor person who ended up with a migraine.

Spinneys Dubai 92 Cycling Race, December 2014

December - 2014

nurses were on hand to treat everything from cuts, deep scratches, fractures and lots of bruises. Being such a competitive and grueling race, there were many injuries to be expected and yet no one anticipated sending 4 people off to hospital to be treated for a broken finger, another with a broken collar bone, one with a low deep abdominal cut and another with a deep cut to his finger! Neither the nursing team, or the organisers had any idea that this event would generate so many injuries and the Wheel of Care team were proud of the level of medical treatment and support we were able to give to participants.

T

he Wheel of Care mobile unit was once again in attendance at the thrilling Spinneys Dubai 92 Cycling Race in Dubai. We had a VERY busy 6 hours, treating over 38 wounded cyclists and a couple of spectators too! Our wonderful team of dedicated

Cecilia Thomson Head, Homecare Services

Email: cecilia.thomson@angloarabian-healthcare.com

We wish a warm welcome to the following team members who have joined AAH-Wheel of Care since May 2014: Name

Designation

Name

Designation

Debbie Jalimao Ubana

Home Care Assistant

Muhammad Mustafa Sheraz Gul

Driver

Janice Sales Sarita

Home Care Nurse

Paula Marie Bulawan Veleza

Home Care Assistant

Loiza Mea Dela Cruz Panaligan

Home Care Assistant

Shellie May Rey

Home Care Nurse

Marichu Fernandez Decena

Home Care Assistant

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MARKETING Volume 1 | Issue 4 |

December - 2014

Central Marketing Activity Update Since September, our calendar of activities has been packed with events and campaigns. This hectic pace will continue for the next couple of months leading to the Arab Health Fair in January 2015, where we anticipate exciting new announcements to be made.

A

fter the frantic pace of the first two quarters of the year and since the last edition of Healthworks, the Marketing Department entered a typical ‘slow period’ of summer months and Ramadan. During this time, our team put together a series of videos on health tips while fasting. Doctors from Sharjah Corniche Hospital and Ibin Sina Medical Centre were featured in several videos lasting 2-3 minutes each, in which they advised viewers on disciplined and healthier ways to fast. These videos were shared on our social media channels and were viewed over 500 times!

The team was extremely active with conducting free health screen camps and awareness talks, which are instrumental in helping people with minimal access to healthcare to understand and monitor their health. These camps were held in association with Sharjah Economic Department, Chamber of Commerce Sharjah, City University College of Ajman, Lulu Hypermarket - Ajman, St. Michaels Catholic Church - Sharjah among others.

Many more such camps are planned for the rest of the year.

Ibin Sina Medical Centre was the preferred medical partner at a marathon conducted by the Ministry of Labour - Umm Al

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it.

We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”

Mahatma Gandhi SCH - Medical Camp at Sharjah Womens Union PG.

16

Quwain. Moreover, several doctors from our network were featured on live, call-in TV and radio shows, over the summer months.

September saw us focus on promoting the Cardiology departments across our assets with World Heart Day falling on the 29th. We partnered with the Preventive Medicine department of the Ministry of Health, Sharjah and hosted a medical screening camp for MOH employees. Dr. Emad Al Nounou, Specialist Cardiologist from Sharjah Corniche Hospital highlighted the alarming rise of heart disease in the UAE and educated the MOH employees on lifestyle changes and prevention methods. Simultaneously, we ran a month long campaign at the Sharjah Corniche Hospital where patients received a free screen for blood sugar, cholesterol, blood pressure and BMI. October = Hectic. As one of our busiest months in the year, October typically sees awareness activities related to breast, cervical and ovarian cancer reach a feverish pitch, everywhere. This year, we focused on encouraging women, regardless of age, race or health history to do a self- breast exam in order to truly understand and know their bodies, and become sensitive to any changes.

Jannat Amarnani

Marketing Manager, AAH

Lejpathroy Sreenavas Marketing Manager, AAH

Cynthia Mascarenhas

Marketing and Events Manager, AAH

We welcome the opportunity to work with our new partners - Dr. Oras and the Health Bay Polyclinic Group in 2015.

We’re excited about the extended range of services, doctors and departments we can promote. We look forward to the new health awareness campaigns, initiatives and events we’re planning for the first quarter of next year.

SCH - Medical Camp at Sharjah Court

SCH - Medical Camp at Sharjah Chamber of Commerce

SCH - Medical Camp at Sharjah Media Corporation

SCH - Medical Camp at the No Smoking Walkathon organized by Ministry of Health Sharjah

MARKETING Volume 1 | Issue 4 |

December - 2014

Find us on

Youtube.com/AngloArabHealthcare Youtube.com/SCHhospital Youtube.com/ConcordMC Youtube.com/PHDiagnostics Youtube.com/NourishDxb

Marketing team at The Ajman Breast Cancer Walkathon

St. Michael’s Catholic Church, Sharjah - Medical Camp - Ibin Sina Medical Centre & DMC

Doctors Medical Centre - Medical Camp at Sharjah Fish Market

Dr. Hanan, Gynaecologist, New Ibin Sina Medical Centre speaks at City University College of Ajman

Doctors Medical Centre - Medical Camp at Sharjah Fruit and Vegetable Market

Ibin Sina Medical Camp at Ministry of Labor, Ajman

SCH - Medical Camp at Sharjah Economic Department

Ibin Sina Medical Camp at Manama Supermarket, Sharjah

Ibin Sina Medical Camp at UMQ Marathon 2014

Ibin Sina Medical Camp at Solar Lubricants Corporate, Ajman PG.

17

HUMAN RESOURCES Volume 1 | Issue 4 |

December - 2014

Employee of the Month Awards across the Group

T

he end of 2014 saw AAH roll out the much anticipated Employee of the Month Awards across the entire group.

Here is a chance for fellow work colleagues to vote for those who they feel deserve recognition for their dedication and ongoing hard work, those that inspire and really do go the extra mile in living the AAH Values.

Winners from PHD

Winners from Anglo Arabian Healthcare Employee Name

Month

Shiju Kattarkandy

March

Preda San Juan

April

Shekra Shetty

May

Ameer Hamza

June

Roeline Olazo

July

Cynthia Mascarenhas

August

Haridas Velakkathara

September

Emad Shehadeh

October

Jannat Amarnani

November

Employee Name

Month

Roshan Iqbal

July

Cherie Lou Faigmani

July

Basudeen Hussein

July

Michael Soriano

July

Mohammad Ibrahim

August

Premnath Mahalingam

November

Zennia Santos

August

Jeyaganesh Rajaramachandraraja

November

Myrna Revilla

August

Mary Grace Tono

August

Saravanan

September

Alveen Kris Santos

September

Marydell Zubeldia

September

Ehsan Abbas

September

Winners from SCH Group Employee Name

Month

Jacintha Philomena Menezes

March

Sukai Ramanande Bhar

April

Syed Mohamed Rahamthulla

May

Sowmiya Sironmani

June

Eldho Panthaplackal Varkey

July

Sandhya Chiracckal Joseph

August

Muhammad Yasir Saeed

September

Benzymol Yohannan

October

We wish a warm welcome to the following team members who have joined Anglo Arabian Healthcare since May 2014: Employee Name

Job Title

Abdul Razak Adattil

HR Business Partner

Ali Hashim Hadi

Recruitment Manager

Cynthia Mascarenhas

Marketing and Events Manager

Faizal Chekkanancheri

Insurance Officer

Haridas Velakkathara

Senior Recruitment Officer

Ida May Ignacio

Document Control Officer

Cecilia Thomson

Head of Homecare Services

Mohammed Zafar

Director of Health Services

Nirmal Sagar Gompa

Quality Manager

Omar Al Emarah

Procurement Manager

Roeline Olazo

HR Assistant

Susha Sundaran

Recruitment Officer

Vivek Balasubramanian

General Manager - Concord

Winners from Ibin Sina Group

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We wish a warm welcome to the following team members who have joined Amina Hospital since May 2014:

Employee Name

Month

Anoop Thyparambil

March

Shaj Johnson Johnson

April

Sini Thomas

May

Employee Name

Job Title

Meri May

June

Karin Helene Steyn

Operation Theatre Manager

Dawood Dirir

July

Mohsin Moin Siddiqui

Facilities Manager

Sukumar Kabeerdoss

August

Rahanas Rahim Chirakkal

HIS Administrator

Cristina Maire

September

Subin Binoy Cheeran

Licensing Officer

18

/ AngloArabianHealthcare

EVENTS Volume 1 | Issue 4 |

December - 2014

Health Bay End of Year Celebration 2014

O

n a perfect winter evening at the Dubai Creek Golf and Yacht Club, the AAH and Health Bay Polyclinic Group families came together for the first time to celebrate our newly formed partnership. We mingled and got to know our new colleagues from Health Bay, which included their doctors, nurses, management and administration staff.

Dr. Kamal Akkach, and Mark Adams spoke to the 200 people in attendance introducing themselves to new faces, and proudly speaking about coming together and working as a team. This was followed by a delicious barbeque buffet, and a wonderful music selection that kept us on the dance floor.

A few pictures from the Health Bay End of Year Celebration 2014 at Dubai Creek Golf and Yacht Club www.healthbayclinic.com

facebook.com/healthbay

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HEALTH MATTERS Volume 1 | Issue 4 |

December - 2014

Nourish - By Julie Adams One late evening in September 2014, Mark and I received a desperate SOS asking us and AAH for help and advice. We had known Robbie Stokes only in his capacity as an Executive Chef who helped me to organise a menu for Mark’s 50th Birthday party in 2013. We had never met his family.

However, the cry for help was despairing and far too much for us to ignore.

R

obbie’s wife Claire had been diagnosed with breast cancer in 2011 aged 34 and just three weeks after their son Ethan was born. After Claire’s initial chemotherapy treatment in June 2012, the family was told that the cancer had returned and further treatment had to start immediately. When the family later discovered that Robbie’s company health insurance had been slashed to save on premiums and that their annual family medical cover had been reduced from 1.3M AED to just 100,000 AED, they realized that they could not afford to continue with Claire’s chemotherapy treatment. By the time Chef Robbie got in touch with us for advice, Claire’s cancer had become terminal spreading into her lymph, bones and liver. Insurance cover ran out at the end of October.

Determined not to see this family suffer, Mark and I decided that we would try to raise enough money to pay for 1 year of chemotherapy treatment; around 300,000 AED. When I awoke the following morning, I had the whole concept in my head and set to work to bring the dream into a reality; Nourish and the Chefs United had been born.

The simple philosophy of Nourish and the Chefs United alliance is to educate and demonstrate the importance of good nutrition as a preventative of illness and disease together with providing breast cancer awareness healthcare education for all women and families.

Together with Chef Robbie, we quickly assembled a small group of like-minded friends that all share a common passion for cooking and eating healthy, nutritious food and met every Wednesday evening to plot and plan ahead.

I quickly created a website and an identity for Nourish to ensure that information was available and organizations and individuals could get in touch with me easily.

During a discussion with Claire, I asked her if she would be willing to share her story of living and fighting breast cancer so that other women could understand why nutrition was so important. Claire is a very strong lady and was very keen to go ahead even though she knew her story was heartbreaking and ultimately, would not have a happy ending.

The Health Bay Polyclinic team led by Dr. Kamal and his wife Dr. Rita were more than happy to offer unflinching support to the initiative as were the Mediclinic group, who rallied around together with the AAH team to ensure this event was a great success.

The Fairmont on the Palm donated a ballroom and the use of their kitchens, equipment and catering staff whilst others gifted all the food and ingredients, the flowers, musicians, entertaining equipment, sound and lighting, goodie bag gifts, professional photography services, audio and visual. It was staggering!

Claire’s Story is now available to watch in three episodes on the Nourish You Tube Channel and has been incredibly well received, not only for Claire’s bravery and determination to share her story but to help other people appreciate the importance of healthy nutrition.

Mark Adams speaking at the Nourish - Chefs United Ball

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With our many contacts in the healthcare industry combined with Robbie’s contact in the food and beverage industry, we reached out for support and it wasn’t too long before we began to feel overwhelmed by the willingness of others to help our cause.

Claire Stokes, wife of Chef Robbie Stokes, mother to Ethan, now 3 and Yasmine, now 6.

/NourishDxb

HEALTH MATTERS Volume 1 | Issue 4 |

Twelve big-hearted Executive Chefs, the very best in Dubai and celebrated across the world, pledged their support to Nourish and the Chefs United – Even the Australian Master Chef team sent a message of support for us to play on the night! Each Chef presented four dishes but one of them, had to follow the ‘Nourish’ tradition of no sugar, no chemicals, organic, gluten free and no processed ingredients – all natural, all nutritious. Chef Gary Rhodes also joined the Chefs United teams on the night and added that magical ingredient of ‘Celebrity’ much to the delight of 330 of our guests.

The evening was a glittering triumph and throughout it all, Claire shone so brightly, her smile lighting up the room.

In just over six weeks, we had achieved something very, very special and this will live in my heart as a lesson of what is possible if you believe in your dreams and don’t give up.

Update – December 2014.

The very next day after the Nourish event on the 30th of October 2014, Claire was

December - 2014

The Nourish team

hospitalized and spent a week recovering.

In December, the family received devastating news that the cancer had now spread to her brain. Claire continues with her chemotherapy treatment and battles on each day surrounded by the love and support of friends and family.

Early Detection is the Best Protection

We more than doubled our target for the family and there are plans to take the Nourish concept to London and Paris

For more information about Nourish, the Chefs United and future events, please visit www.nourish.ae

The Ultimate Selfie

as well as a book and a screenplay for a documentary of the Nourish – Chefs United achievement.

/AngloArabHealthcare

Anglo Arabian Healthcare takes breast cancer awareness very seriously. Every October we gather steam to put out factually correct information to help women (and men) understand what breast cancer is, the risk factors, and the screening methods used to help detect the disease at an early stage.

T

his year, through an innovative healthcare campaign titled ‘The Ultimate Selfie’ we scripted, directed and produced a video to educate and demonstrate to all women of the importance of carrying out regular self breast examinations correctly with a strong message that ‘Early Detection is the Best Protection’. Emphasis was placed on the fact that these examinations only take one minute to do.

We were overwhelmed at the success of this campaign which resulted in over 60 shares on Facebook, and 1400 views on YouTube in just a few days. We had comments and feedback from women all around the world thanking us for showing how simple it is to conduct self-breast examinations and sharing the video with their network using the hashtag #ultimateselfie that instantly became a viral sensation on social media.

/AngloArabHealthcare

Early Detection is the Best Protection against Breast Cancer.

A self breast examination only takes one minute of your time. Watch a step by step tutorial on how to correctly carry out regular, quick and simple self breast examinations.

You can help other women learn how to do regular breast examinations by sharing the Ultimate Selfie video... 3 Easy Steps!

1. Watch the video - http://youtu.be/OrAxjyrlL7I 2. Do your self breast examination 3. Share the video and nominate three women to do their own self breast exam and re-share the love!

Don’t forget the hashtag! #ultimateselfie

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HEALTH MATTERS Volume 1 | Issue 4 |

December - 2014

Because We Care Anglo Arabian Healthcare partners with the Ajman Municipality and Umm Al Moumineen Women’s Association for the very first Annual Breast Cancer Awareness Walkathon, October 2014

H

eld under the patronage of His Highness Sheikh Rashid bin Humaid Al Nuaimi, the Crown Prince of Ajman, the annual ‘Because We Care’ Breast Cancer Awareness campaign has been organised by the Ajman Municipality and Umm Al Moumineen Women Association, since 2012. This year, the campaign grew bigger and better with the participation of the Anglo Arabian Healthcare- owned Ibin Sina Medical Centre in Ajman, who were the medical partners and supporters of the campaign.

Several hundred women and school children, sporting pink caps and carrying pink balloons, walked down Al Zahir Street, from Rashidiya Ladies Park to the Umm al Moumineen Women’s Association, cheering all the way to show their support for the campaign. The walk culminated with a balloon release at the Umm Al Moumineen Women’s Association grounds. The sight of pink balloons floating away into the sky was truly dramatic and signified the importance of women informing and reminding each other to regularly perform self-breast exams. The noble initiative was graciously supported by the Director General of the Ajman Municipality who participated in the balloon release and signed the ‘Wall of Support’ to commemorate the campaign.

Reinforcing the belief that ‘Early Detection is the Best Protection’, Dr Hanan Helmy of New Ibin Sina Medical Centre, also a part of Anglo Arabian Healthcare, guided women on how to do self-breast exams. “Regular self-

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checks can help women to detect early signs and take immediate measures to prevent and cure”, said Dr. Helmy.

Free breast screenings were also offered as part of the event.

HEALTH MATTERS Volume 1 | Issue 4 |

December - 2014

Mark Adams, CEO of Anglo Arabian Healthcare spoke about the importance of building awareness, educating and empowering women on the importance of Breast Cancer awareness. “Whilst most people are aware of breast cancer, many forget to take the steps to stay vigilant of any changes through performing regular self breast examinations. As early detection is the best prevention, I encourage all women to learn how to self examine regularly, reporting any changes to their Doctor immediately. Although we have made a lot of progress in spreading awareness of the importance of self examinations and knowing what to look for, we still have a long way to go. The aim of the ‘Because We Care’ campaign is to raise public awareness for breast cancer, knowing what to look for, how to detect it, its treatment and the need for a reliable, permanent cure in the not too distant future.” he added.

Anglo Arabian Healthcare look forward to partnering with the Ajman Municipality and the Umm Al Moumineen Women’s Association in October 2015 and building upon the enormous success of the October event.

/ AngloArabianHealthcare PG.

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ARTICLES Volume 1 | Issue 4 |

December - 2014

Colours of life

Personal reflections by Dr. P. C. Jacob

M

y granddaughter was very jubilant yesterday showing me the different colour sketches in her KG books. She is only four still could easily name even the subtle shades like magenta-pink which I often fumble to name. She said sky is blue, grass is green and apple is red. I remembered how I taught my children long ago to name the primary colours often showing them a red apple; but is the apple red and sky blue?

Sir Isaac Newton seemed to have a fascination for apples; sitting under an apple tree he saw apples falling down to the ground because of gravitational force but the wise man also said apple is not red and it has no colour. The gravity guru guided the sunrays through a prism and proclaimed that everything in this universe is colorless; only the light gives them the colours and the colour is a phenomenon of perception and an aspect of our vision, he added.

Scientists believe that colours as we see are illusions created by the interaction of billions of neurons in our brain and that’s why Newton said there is no “red” in an apple, only the apple skin reflects that particular wavelength of red while absorbing the rest. Now it’s known that colour is created by our visual cortex utilizing the two fundamental

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properties of light, energy and wave length and that the reflected light energy from the outer surface of objects are absorbed by the light sensitive photoreceptors of our eye, the rods and cones which convert the light energy to neural signals which travel to the visual cortex where they are processed and programmed to produce the illusion of colours and contrasts.

Drifting off the dogmata of chromatics to the simple facts of life, we always want to enjoy nature as kaleidoscope of colours that soothes and stimulates us and we are inclined to and influenced by the colours, often unknowingly. The newborn babies cannot appreciate the colours till about the fourth month of life but from the very moment of birth they are bundled up in blue or pink sleepers and blankets and they grow up with brightly coloured blocks and toys constantly nourishing their immature senses.

Through the windows of my high-rise apartment often I gaze at the blue sky with the numerous white clouds drifting far away and the blue waves of the Arabian Sea rhythmically embracing the white sandy shores but I hate to apply the laws of light to this vibrant world to strip off its beauty. I believe everything is colourful in this world; I just want to see the sky as blue, grass as green and the apple

ARTICLES Volume 1 | Issue 4 |

December - 2014

as red because colour thrills my heart, feeds my senses, calms my mind and ignites my imagination.

Generations have experimented with the concepts of colour and the ancient Egyptians were the pioneers. The healing and relaxing properties were extensively exploited by the early civilizations till the Greeks to whom colour was only an aspect of science and Hippocrates denounced the metaphysical halo around the colour concepts. But the colour trails have survived the stampede of time and today Colour Psychology and Colour Therapy are widely practised all over the modern world. Indians celebrate with pomp and gaiety the annual festival of colours and red is adored as the colour of joy and good luck in Chinese New Year celebrations.

Gone are the days when the noble colours were expensive and exclusively used only by the elite of the society. Now colour is a part of everybody’s daily life and we have a positive approach to colours. The marketing and branding pundits have mastered the mantras and tantras of colour, they learnt that the language of colour is communicated fast to the brain and it appeals to the emotions and the best example is evident in the red-yellow eye-catching logo of McDonald’s; the fast, hot and challenging red and the yellow imparting satisfaction and happiness alongside.

Colours affect us differently, evoke diverse emotions and modulate our moods. Red accelerates our heart, raises our blood pressure and the Blue has a dousing effect on our emotions. Orange is warm, promotes well being and boosts immunity, Green is the healing colour that

Dr. P. C. Jacob Medical & CME Director, Specialist Paediatrician, Ibin Sina Medical Centre

represents the nature, it connects us with the earth and environment and Blue is also the spiritual colour that promotes peace and calmness.

Nobel laureate Tagore wrote “Clouds come floating into my life, no longer to carry rain or usher storm, but to add colour to my sunset sky”. Engage, experiment and enjoy colours; it can touch, tingle and tint your colourless life.

Dr. P. C. Jacob Medical & CME Director, Specialist Paediatrician, Ibin Sina Medical Centre

Our colleague from PHD, Geraldine gave birth to a beautiful baby boy named Jared during the summer.

Buthaina Hariri, our operations manager at PHD, Dubai gave birth to a gorgeous baby girl named Shamma in August.

Yasmine Abdelsattar our Admin in Customer Service at PHD, Abu Dhabi gave birth to a gorgeous baby boy named Fares.

Congratulations to all three mothers, and wishing you the best.

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COOKERY CLUB Volume 1 | Issue 4 |

December - 2014

International Cookery Club

I

n keeping with our theme of sharing delicious recipes from different countries, reflecting our truly international organization, for this Health Works newsletter we have sweet treats from the Philippines and from Lebanon. Ending the year on a high deserves a little something sweet as a small reward and therefore, I hope that you get the chance to make and enjoy these delicious biscuit and cake recipes. If you do, please don’t forget to provide us with your feedback and to share your own special culinary stories and delights with your colleagues here at AAH.

Bibingka:

Dates and Biscuits recipe:

What it is: It’s a thin, unfrosted cake made with sweet rice flour and cream of coconut Why it’s awesome: Rice flour + coconut cream = a Filipino Christmastime treat that’s delicious enough to eat all the year round!

Unbaked, refrigerated squares or balls that are made from dates and crushed biscuits. They can be cut into squares or rolled into balls. They are usually covered in desiccated coconut to make them less sticky, and some recipes add more butter to make them softer, but the basic recipe remains the same.

INGREDIENTS • • • • • • • • • • • •

one 8-oz. package cream cheese 2 cups granulated sugar 3 eggs 1 lb. (3 ½ cups) sweet rice flour 1 tablespoon baking powder 1 stick (1/2 cup) melted butter 1 tablespoon vanilla one 15-oz. can cream of coconut 1 cup milk one 8-oz. can crushed pineapple ¼ cup brown sugar 2 tablespoons granulated sugar

PREPARATION METHOD

• • • • • • •

500 g of pitted dates, roughly chopped 125g butter, chopped 1/2 cup caster sugar 1 teaspoon vanilla essence ¼ cup of milk 250g packet arrowroot biscuits, roughly chopped 1 cup of desiccated coconut

PREPARATION METHOD

Preheat the oven to 350F degrees. In a large bowl, cream together the cream cheese and sugar.

Place butter, sugar, vanilla , milk and Dates in a saucepan over medium-low heat. Cook, stirring occasionally, for 3 to 4 minutes or until butter melts. Set aside for 5 minutes to cool.

Stir in the eggs, one at a time.

Add biscuits and stir to combine.

Mix in the remaining ingredients and stir, until smooth.

Sprinkle a layer of desiccated coconut on the prepared pan then add the mixed ingredients then sprinkle another layer of desiccated coconut on the smooth surface

Pour into a greased 13x9 pan. Sprinkle with brown sugar and 2 tablespoons granulated sugar.

Bake in a 350-degree oven for 1 hour. Allow to cool. Cut into squares and serve.

Madeline Rose,

Executive Assistant, PHD, Abu Dhabi Email: adminsecretary@proficiencylab.org

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Cover and refrigerate for 2 to 3 hours or until set.

Joumana Geara

Admin Support/Health Promoter Home Healthcare Email: joumana.geara@angloarabian-healthcare.com

FUN TIME Volume 1 | Issue 4 |

December - 2014

Why is Sudoku so much fun?

B

ecause it’s not just a matter of solving the puzzle, but each of the 81 spaces you fill in will feel like a victory in itself. In fact, Sudoku is often referred to as addictive. Sometimes you pick up a puzzle and you just can’t put it down. You may find that when you have solved a Sudoku puzzle, maybe even your first one, you feel great because you solved it, but sad because it’s over. What to do? Grab another puzzle and get started on that one.

It happens all the time.

Here are the links to our websites and Social Media Channels!

/AngloArabianHealthcare /AngloArabHealthcare /AngloArabHealth /Company/Anglo-Arabian-Healthcare /AngloArabianHealthcare /AngloArabianHealthcare /AngloArabianHealthcare

www.angloarabian-healthcare.com www.amina-hospitals.com www.phd-laboratories.com

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FUN TIME Volume 1 | Issue 4 |

December - 2014

Riddlers Corner!

Just a little bit of fun before the end of our Fourth Health Works Newsletter!

I

f you think you know the answer to our riddles, just send it to the Editor and if your name is pulled out of the hat, you win a gift voucher! Easy! The winner will be announced in the next issue of Health Works. Good Luck!

Q1: What weighs more: a pound of lead or a pound of feathers?

Q2: If yesterday had been Wednesday’s tomorrow and tomorrow is Sunday’s yesterday, what day would today be?

Q3: I am an insect and the first half of my name reveals another insect. Some famous musicians had a name similar to mine. What am I? Q4: What word if pronounced right is wrong but if pronounced wrong is right?

Winners of April 2014!

We were thrilled with the number of responses to the riddles of the April Newsletter, however, we could only pick 3 winners. Keep sending in your riddle responses, you might be the lucky winner of a gift next time!

Congratulations to: • Iliyas Ahmed, Accounting Department, Sharjah Corniche Hospital • Savood Front Office, Ibin Sina Medical Centre • Rachel Sabile, Sales Department, PHD, Dubai

A little treat is on it’s way to you, Well done.

Editor’s Note

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hope that you have enjoyed the last Health Works newsletter of 2014 and that you have found it full of interesting, thought provoking and enjoyable articles and features.

2014 is now quickly drawing to a close and our thoughts are turning to what the future holds in the New Year. Perhaps there are some of us that are busy making lists or resolutions in order to improve ourselves, perhaps striving to be calmer, more organised, happier, healthier, slimmer or even, more successful.

Anglo Arabian Healthcare has come a long way in such a short space of time and as we, as a company grow, we encounter new opportunities every day where we can decide to make a change for the better, however small. The choices we make for progress can come from a conscious, practical decision or it can come from something as simple as a decision to smile at our colleagues and wish them a good day. Every conscious effort we make to do something positive for others, or ourselves, will surely create a little improvement in happiness.

Working hard and long hours can be difficult but if each of us chooses to make a small effort for positive change, I believe that, together as a TEAM, we can move mountains!

Certainly, 2014 has been another incredibly busy year but we have begun to see the fruits of our labors through our peers in the healthcare industry recognizing our strength and evergrowing presence in the market. Being nominated for awards, winning others and reading exciting articles in the national press

Julie Adams

ting Director, AAH

Co-Founder & Marke

and across the digital networks about the future prospects of AAH, certainly gives one a sense of pride and accomplishment. With the addition of the Health Bay Polyclinics and Dr. Oras’ teams into the AAH family, 2015 looks set to be incredibly exciting year.

Health Works is YOUR newsletter and as always, I welcome all of your contributions in order that we can share in one another’s triumphs and celebrate together as one family. Please do continue to send me your stories, poems, photographs and recipes so that I can share the many talents we have within our teams across the ever-expanding AAH network.

From my family to yours, I wish you all a very happy, healthy 2015 and look forward to getting to know so many more of you!

Julie Adams

Co-founder, Marketing Director and Editor of Health Works, AAH. Email: Julie.adams@angloarabian-healthcare.com

Anglo Arabian Healthcare, P.O. Box 78474, Office 101, First Floor, Ibn Rushd Building No. 33, Dubai Healthcare City, Dubai, United Arab Emirates, Tel: +971 4 452 8 452, Fax: +971 4 452 8 536, Email: admin@angloarabian-healthcare.com, www.angloarabian-healthcare.com

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Company/Anglo-Arabian-Healthcare

AngloArabHealth

AngloArabHealthcare