ACS: What We're All About

A N S B A C H

COMMUNI T Y I NFORMATI ON

Army Community Service (ACS) Center Bldg 5817 Katterbach Kaserne

CIV 09802.83.2883, DSN 467.2883

Bldg 6510 Storck Barracks

CIV 09841.83.4555, DSN 467.4555 The ACS Center is a centralized facility providing comprehensive, coordinated and responsive readiness service to support Commanders, Soldiers, Civilians and Families.

A R M Y

SUPPORT & PROGRAMS

U S

What we’re all about

G A R R I S O N

Family Assistance Center (FAC) FAC Centers operate 24/7 and are established by garrison commanders under the auspices of ACS in response to deployments, natural disasters or catastrophic events to assist Soldiers and Family members with basic services. Other agencices may be asked to participate in the FAC as local needs dictate. The national Guard operates FACs for Families who are geographically dispersed and located in remote sites.

Soldier Family Assistance Center (SFAC)

SFAC provides customized integrated support services dedicated to serving Warriors in Transition (WTs) and their Families. The SFAC uses a “one-stop shop” approach to equip and aid Warriors in making life changing decisions as they transition either back to duty or to civilian life. SFAC staff realize individual needs require individual attention and strive to provide tailored, compassionate, and coordinated seervices. These services are offered in a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing.

Survivor Outreach Services (SOS)

A multi-agency approach which embraces and reassures Survivors that they are continually linked to the Army Family for as long as they desire. SOS fosters resiliency and ensures access to all entitled benefits, financial counseling/planning and long term support.

Sexual Harrassment/Assault Response and Prevention (SHARP)

The Army’s Sexual Harassment/Assault Response and Prevention (SHARP) program exists so the Army can prevent sexual harassment and sexual assaults before they occur. Our goal is to eliminate sexual assaults and sexual harassment by creating a climate that respects the dignity of every member of the Army Family.

Army OneSource (AOS)

A network of services available to Soldiers and their Families regardless of their component or geographical location. Key players work in strategic partnerships to extend and expand support to those identified within the Soldier Family Action Plan and the Army Family Covenant, namely the geographically dispersed. Partnerships with sister services increase and sustain support to those not living near a garrison. Army Soldiers and Family members may access programs and services in three ways: Traditional brick and mortar establishments at garrisons, a web-based portal, and partnerships with local community and government organizations.

Information, Referral & Follow-up (IR&F)

Strives to provide Soldiers and Families with timely, comprehensive information on both military and community resources that will assist in meeting basic needs and improve quality of life. This program is sometimes abbreviated as the “I, R & F” program.

Master Resiliency Training (MRT)

This training replaces Battlemind Training and offers strength-based, positive psychology tools to aid Soldiers, Leaders and Families in their ability to grow and thrive in the face of challenges and bounce back from adversity. Family Resilience Training trains the Soldiers’ Families in preparing for and managing the realities of deployment and the transition back home.

Operational Resilience trains Soldiers and Leaders in preparing for and managing the realities of deployment and the transition back home.

VOL UNTEER SERVI CES

Army Family Action Plan (AFAP)

A grassroots, Army-wide initiative to identify and prioritize issues to enhance standards of living for the total Army Family.

Army Family Team Building (AFTB)

A Family training and readiness program that provides participants with an understanding of Army culture and the skills and resources they need to become self-reliant, self-sufficient members of the military community.

Army Volunteer Corps (AVC)

Unites all volunteers and organizations using volunteers and strengthens volunteerism by enhancing the career mobility of volunteers, establishing partnerships and promoting a life-long commitment to service. This, in turn, assists in maintaining readiness, sustaining communities and enriching lives throughout the Army.

Army Community Service Bldg 5817 Katterbach Kaserne CIV 09802.83.2883, DSN 467.2883

Bldg 6510 Storck Barracks CIV 09841.83.4555, DSN 467.4555

Community Information Branch Army OneSource Information, Referral & Follow-up Master Resiliency Training Sexual Harrassment and Assault Response and Prevention

Volunteer Services Branch Army Family Action Plan Army Family Team Building Army Volunteer Corps

Support for Wounded & Fallen Branch Soldier Family Assistance Center Survivor Outreach Services

Transition Services Support Branch Financial Readiness Army Emergency Relief Employment Readiness Relocation Readiness Cultural Adptation English as a Second Language

Personal & Family Readiness Branch

Family Advocacy Program Exceptional Family Member Program New Parent Support Program Victim Advocacy Child Abuse Prevention and Domestic Abuse Prevention

Mobilization & Deployment Branch Military Family Life Consultants Operation R.E.A.D.Y. Pre and Post Deployment Family Readiness Group Support and Assistance

233.ACS.BRO.2013

PE R S O N A L & FA MILY RE A D INE SS

Exceptional Family Member Program (EFMP)

A mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, personnel, and respite care services to Families with special needs.

Family Advocacy Program (FAP)

The Army FAP is committed to preventing domestic violence and child abuse and neglect by providing a variety of services to strengthen Army Families and enhance resiliency. The FAP includes prevention, identification, reporting, investigation, and treatment in support of Soldiers and Families.

New Parent Support Program (NPSP)

Provides professional social workers and nurses who offer supportive and caring services to military Families with children from birth to three years of age. Through a variety of programs including home visits and parenting classes, the NPSP provides opportunities to learn to cope with stress, isolation, post-deployment, reunions, and the everyday demands of parenthood. The program is committed to developing strong Army Families, and the prevention and treatment of Family violence. Its coordinated efforts are designed to prevent and intervene in cases of Family distress and to promote healthy Family life.

Victim Advocacy

Provides 24/7 services for victims of domestic violence. Victims have access to emergency assistance, information, referrals, and ongoing support in accessing medical, behavioral health, legal, and law enforcement services on and off garrisons. Available for both restricted and unrestricted reports.

Prevention Education

Promotes community support and encourages early referral. Components include: Commander Education, Troop Education, Education for Professionals, Parent Education and Support, Safety Education (protecting children, listening to and talking to children, child abuse prevention techniques, and a variety of safety related topics including but not limited to bullying and exploitation) geared towards children, Spouse Abuse Prevention, Victim Advocacy Services and Family Life Education.

Transitional Compensation (TC) Program for Abused Dependents

A congressionally-mandated program for abused dependents of military personnel. Legislation authorizes temporary payments for Families in which the Active Duty Soldier has been separated administratively or by court-martial for a dependent-abuse offense. The TC Program offers benefits and entitlements for 12-36 months to eligible Family members. During this benefit period, beneficiaries are provided temporary financial compensation and are eligible to receive medical care, including behavioral health services as TRICARE beneficiaries and dental care. Recipients will also have commissary and exchange privileges during this period.

TRANSI TI ON SERVI CES SUPPORT

Employment Readiness Program (ERP)

Provides employment assistance to active duty, reserve component, transitioning and retired Soldiers, Family members, and DoD Civilian employees in acquiring skills, networks, and resources that will allow them to participate in the work force and develop a career/work plan.

Military Spouse Employment Partnership Program (MSEP)

A self-sustaining and expanding partnership between the US Army and Corporate America. The partnership provides Army spouses the opportunity to attain financial security and achieve employment/career goals through mobility and enhanced employment options.

MSEP is a core component of the Employment Readiness Program to enhance and develop employment opportunities for spouses.

Financial Readiness Program (FRP) Provides comprehensive educational and counseling programs in personal financial readiness. The program covers indebtedness, consumer advocacy and protection, money management, credit, financial planning, insurance and consumer issues. Other services offered are mandatory financial readiness training for firsttermers, and financial counseling for deployed Soldiers and their Families.

Army Emergency Relief (AER) Provides assistance for unexpected and financial stress to include: travel, housing, car repair, utilities, medical expenses, funeral costs, family member dental care, basic furniture needs, rental and replacement vehicles and disaster relief. AER is offered as part of the continuum of services in financial readiness.

MG James Ursano Scholarship Program This is a needs based scholarship program established to assist children of Army Soldiers in obtaining a 4-year undergraduate degree. Applicants must apply each year and may receive assistance for up to four academic years.

Relocation Readiness Program (RRP)

Relocation Readiness assistance is provided to Soldiers and Families to help reduce or eliminate problems arising due to frequent moves. Specialized programs and services include: individual or group counseling, sponsorship and pre-arrival information, mandatory overseas briefings and post-move orientations, lending closet services, Military Homefront web-pages on DoD website, Citizenship Immigration Services, multi-cultural programs, and “Hearts Apart� activities for waiting Families. Garrison commanders chair multi-disciplinary Relocation Assistance Coordinating Committees (RACC) to stay abreast of issues and remedy emerging concerns.

MOBI L I ZATI ON & DEP LOYM EN T

Military Family Life Consultants (MFLC) A key Outreach Service to Soldiers and Families.

Enhanced community Family support services by offering licensed clinical social workers and psychologists to address various issues that Soldiers and Families face before and after deployment. No records are maintained.

Mobilization and Deployment Readiness Program (MOB/DEP) Includes program and support activities designed to assist leaders at all levels and Soldiers and their Families to successfully manage the challenges of mobilization and deployments before, during and after they occur.

Operation R.E.A.D.Y. (Resources for Educating About Deployment and You)

Standardized training curriculum used by the MOB/ DEP program and designed to prepare leaders, Soldiers, deployed Civilians, and Families for the personal and Family demands of the deployment cycle.