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SOCIAL DISTANCING SUPPORT COSTCUTTER SUPERMARKETS GROUP
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COSTCUTTER EXTENDS SOCIAL DISTANCING SUPPORT TO RETAILERS Costcutter Supermarkets Group has further expanded its comprehensive range of support materials and guidance for retailers.
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ostcutter Supermarkets Group is helping local retailers keep their shoppers and staff safe during the Covid-19 crisis by further expanding its range of support materials and guidance. To help independent retailers throughout the UK, all materials are now available for free to independent retailers simply by downloading from its dedicated website at www. freshstart.costcutter.co.uk. The online support package includes a comprehensive guide to implementing social distancing in store, vital point-of-sale materials and the stories of individual Costcutter retailers, sharing their experience of serving their local communities while meeting the current challenges. Dave Wyatt, Store Manager at Crawley Down Costcutter and Shell garage (pictured), said: “I’m keen to share our experience with my fellow retailers. Nothing is more important to us than the safety and health of our shoppers and staff and the feedback we’re receiving to our in-store safety measures and social media guidance is amazing. “Not only do our shoppers tell us they feel safer, but we are also seeing new shoppers come to our store because they have heard about the enhanced safety measures.” Dave’s story, and those of other Costcutter retailers, are featured on CSG’s Freshstart website, sharing their experiences and advice on social distancing measures, help
for vulnerable customers and key workers and the use of social media to ensure their online presence offers the right guidance and support for shoppers. Dave comments: “Our Facebook page keeps the local community up to date with when stock is arriving, as well as providing details about the in-store safety measures. Shoppers can also contact the store team to arrange delivery for vulnerable customers. Staff at Crawley Down have worked hard to maintain high levels of stock and the store has seen daily sales triple – largely due to an influx of new customers. “We’ve also ensured that outside our opening hours of 5am to 9pm, the store is open for NHS, care workers and emergency services to refuel throughout the night should they need to,” adds Dave. “Nothing my team has been experiencing compares to the tireless and selfless work that our NHS and emergency services are doing and I’m delighted to be able to give something back.”
WEDNESDAY 13TH MAY 2020 / ISSUE 4 / SLRMAG.CO.UK / 25
