December 2021 Apartment News Magazine

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXI • December 2021

2021 AAOC Legislator of the Year: Senator Tom Umberg See Page 44

In This Issue Why I’m Part of WelcomeHomeOC..................................................................................................................20 Earthquake Retrofits are a Good Business Investment....................................................................................22 Holding vs Letting Go.....................................................................................................................................24 Meet Gen Z: Understanding the Next Generation of Renters...........................................................................26 Thank You to Our 2021 Sponsors and Volunteers............................................................................................32 2021 AAOC Legislator of the Year: Senator Tom Umberg................................................................................44

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Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXI • December 2021

Contents AAOC Education & Events

Departments

5 General Membership Meeting

4 President’s Message — Reflections of the Past Year

36 2022 CRHP Spring Education Program

6 Executive Director’s Message — ????????????????

40 2022 Multi-Family Forecast

8 Sacramento Report — Local Governments Rush to Curtail Increased Housing Density in Single-Family Zoned Areas

Features 20 Why I’m Part of WelcomeHomeOC 22 Earthquake Retrofits are a Good Business Investment

By Ali Sahabi

10 Orange County Legislative Watch — P.I.L. — Our Public Image is Limited 12 Legal Corner

24 Holding vs Letting Go By Sonya Loera

18 Dear Maintenance Men

26 Meet Gen Z: Understanding the Next Generation of Renters

48 The Benefits of AAOC Membership

32 Thank You to Our 2021 Sponsors and Volunteers

50 PSC Corner — InterLink Multifamily Staffing / Bob Peters Fire Protection

44 2021 AAOC Legislator of the Year: Senator Tom Umberg

49 Welcome New Members

51 Product & Service Council’s Service Provider Directory 55 Product & Service Council’s Contact Index 68 Advertisers’ Index — Category 70 Advertisers’ Index — Alphabetical

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

December 2021

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Apartment News

CALENDAR OF EVENTS

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

DECEMBER

The Resources You Want — The Representation You Need — Since 1961

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – David J. Cordero n Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n

Craig Kirkpatrick

n

Rick Roshan John Tomlinson Randy Combs Laurel Dial Marie Kaplan John Tomlinson

2 - Law & Order: Managing Risks at Your Rental Community Thursday, 10–11:30 am, Online 8 - Operational Forms & Fraud Prevention Tutorial Wednesday, 2–4 pm, Online 9 - Holiday Party Thursday, 5:30–9 pm, Casa De Lago, Orange 14 - Board of Directors Meeting Tuesday, 6 pm, Online 24 - Christmas Eve Friday, Office Closed 27 - Christmas Holiday Monday, Office Closed 31 - New Year’s Eve Friday, Office Closed

JANUARY 3 - New Year’s Holiday Monday, Office Closed 11 - Board of Directors Meeting Tuesday, 6 pm, AAOC Office 18 - General Membership Meeting (Legal Corner, Live!)

Tuesday, 7–9 pm, The Villa, See Page 5 20 - Multifamily Forecast Thursday, 7–10:30 am, Pacific Club, See Page 40 24 - Welcome Home OC Monday, 10–11:30 am, AAOC Office 25 - Insuring Your Rental Property: What Changes are on the Horizon?

Tuesday, 10–11:30 am, AAOC Office

FEBRUARY 2 - CRHP Spring #1 Wednesday, 8:30 am–12:30 pm, Online, See Page 36 8 - Board of Directors Meeting Tuesday, 6 pm, AAOC Office 9 - CRHP Spring #2 Wednesday, 8:30 am–12:30 pm, Online, See Page 36 15 - General Membership Meeting (Tax Planning) Tuesday, 7 – 9 pm, The Villa 16 - CRHP Spring #3 Wednesday, 8:30 am–12:30 pm, Online, See Page 36 21 - President’s Day Holiday Monday, Office Closed 23 - CRHP Spring #4 Wednesday, 8:30 am–12:30 pm, Online, See Page 36 24 - OC Multifamily Mingle Thursday, 5:30 – 8 pm, El Adobe de Capistrano

Directors n n n

Frank Alvarez Julia Araiza Alan Dauger

n n n

Stephen C. Duringer Tim Gorman Nathan Poth

Directors Emeriti n n n n

Ronald Berg Vicki Binford David A. Cossaboom Nicholas Dunlap

n n n n

William R. Gorman Jerry L’Ecuyer Nick Lieberman Ray Maggi

December 2021

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PRESIDENT’S MESSAGE B y C raig K irkpatrick , V ice P resident , M organ S kenderian I nvestment R eal E state G roup

Reflections of the Past Year

I

recently attended our monthly AAOC Board of Directors meeting and was reminded of the many challenges our industry currently faces.

I moved to California 40 years ago when I entered this industry. As I reflect on how drastically things have changed in the ensuing years, it is a bit depressing. Back then, and for many years thereafter, we operated in a truly freemarket and largely “mom-and-pop” industry with individuals owning properties of all sizes. Today, most “momand-pops” own smaller-sized properties, but they still collectively comprise a potentially formidable force. Managers and prospective renters had been able to negotiate face-to-face in good faith, and so much more, but I know I’m not telling you anything that you don’t already know.

Forty years ago — even four years ago — there was no rent control in Orange County, no just-cause eviction, and one could screen their applicants thoroughly. All of that has obviously changed, which now hampers an owner’s ability to operate as well as affects their potential return on investment.

AB 1482 has imposed statewide rent control, with maximum annual rent increases of 5% plus the change in CPI. Not a completely unmanageable obstacle, as many of our rent increases over the years have not typically crossed this threshold anyway. However, just-cause eviction and expanded restrictions impacting our resident screening practices have changed demonstrably and

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these changes pose significant longterm threats to our industry, as well as to those who reside in our rental communities. Moreover, Orange County, once the bastion of conservatism, has seen Santa Ana’s city council approve extreme and oppressive rent control with other draconian measures thrown in.

Will other cities follow?

This torrent of change has happened quickly, particularly at the state level.

Between COVID-19 and a progressive super-majority in the California legislature, change has been fast, furious and detrimental. I’ve always believed that most rental property owners are good and fair people – as are most of their residents. We’ve seen examples of this during COVID as more than 90+ percent of rents were collected. As always, most owners worked with their residents to negotiate affordable payment plans that would allow their residents to remain in good standing. The doom and gloom that tenant activists trumpeted, namely that there would be an “eviction tsunami” once the evictions moratoriums ended, hasn’t happened. Why? I think one factor is that they, as well as so many elected officials, don’t understand the realities of being in the rental business. Vacancies costs a lot of money! A vacancy costs me between $5,000 and $25,000, depending on the length of vacancy, depth of work, remodeling and rehabilitation needs, etc.

What can be done? We must all be more proactive. Super-majority control

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December 2021

is always one-sided and potentially dangerous. The unintended consequences of recent legislation — intended for good reasons or bad — have greatly changed our state. It’s my opinion that the California has changed from being the “Golden State” to the “Tarnished State.” Lest you think this is an original reference, it appeared on the cover of Forbes magazine a few years ago. Much of the damage has occurred recently and we desperately need a more balanced state legislature — for the sake of our industry as well as for California’s long-term health!

As this year draws to a close, we should reflect on the changes happening around us and their impact on our industry, businesses, and lives, and get involved to effect change if we don’t like where we’re headed. Next year will be another challenging one for our industry and our state. Your board of directors and committees are entirely comprised of volunteers. With a lean and mean AAOC staff, we always need volunteers to step-up and get involved at the committee and board levels.

I know many of you, and I know the talent and resources that exist across our membership. There isn’t a better apartment association in the country whose members have stepped up and taken action more consistently than AAOC. I implore you — don’t stop! We need you, our industry needs you, now more than ever.

General Membership Meeting Tuesday, January 18, 2022 • 7–9 p.m.

Legal Corner… Live!

Sponsored by:

AAOC is pleased to welcome back Stephen C. Duringer, Esq. for his 12th Annual Legal Corner…Live!

Stephen C. Duringer knows the law. He is extremely effective helping rentalhousing providers with their unlawful detainer actions, as well as navigating California’s increasingly treacherous and complex legal waters.

The stakes have never been higher, and this year Stephen is joining forces with AAOC state legislative advocate Ron Kingston to cover all of the legal, legislative, and political threats affecting California’s rental-housing industry.

Get briefed on: New laws for 2022 Current COVID-19 related laws & requirements Emergency rental assistance Eviction law changes Rent control in Santa Ana Emerging issues & election year threats Q&A: Have your legal questions answered

Featuring:

In-Person Meeting: The Villa 510 E. Katella Ave. Orange, CA 92867 (1 mile west of the 55 Fwy)

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Stephen C. Duringer, Esq. Duringer Law Group, PLC.

Ron Kingston, Esq.

AAOC State Legislative Advocate California Strategic Advisors

Plus… AAOC Board Member Installation

Join us for the installation of the 2022 AAOC Board of Directors As an AAOC member, you also receive representation from our affiliate associations, the National Apartment Association and California Rental Housing Association.

www.AAOC.com

December 2021

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Apartment News

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EXECUTIVE DIRECTOR’S MESSAGE B y D avid J. C ordero E xecutive D irector

A Season of Change

O

ne of the privileges of serving as AAOC Executive Director is having the opportunity to lead a talented team of individuals who share a commitment to serving our association members and working for the betterment of the rental-housing industry. I am grateful for each member of my team, for the skills and talents they possess, for the contributions that

they make, for the camaraderie that exists among us, and so much more.

As we know, however, change is inevitable, and the composition of all teams will inevitably change as individual members pursue other opportunities, enter new stages in life, or move on for any number of reasons. Such is the case with our AAOC team, which is presently going through its own season of change.

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December 2021

This month AAOC bids a fond farewell (for a second time) to longtime controller Janet Proctor, who retired in 2017 but was quickly called back to active duty less than a year later. What she and AAOC anticipated being a shortterm arrangement while the association searched for a new controller, turned into an additional three years of dedicated service being provided by Janet to

AAOC. In early November, Janet informed me that the time had come for her to resume retirement with her husband. I’m sorry to be losing Janet but I’m also happy knowing that she will soon be having new adventures and making new memories. Thank you, Janet, for your dedicated service and unnumberable contributions to AAOC over the years. I will always appreciate your wise counsel, your support and encouragement, and your great sense of humor.

With Janet’s departure now just a few weeks away, I am pleased to announce the hiring of Van Vo as AAOC’s new bookkeeper. In addition to her background as a professional accountant and bookkeeper, Van also holds an MBA in Finance and Accounting. I look forward to having Van as part of our newly configured AAOC team and having her get to know our members in the months ahead.

I am also pleased to announce that Chip Ahlswede has officially joined the AAOC team as Vice President of External Affairs. Chip was brought on board in September to manage the dayto-day operations of the association’s government affairs program, on an interim basis, while a search was conducted to fill the staff position held previously by Bill Christiansen. When AAOC and its housing industry partners found themselves engaged in an unanticipated, high stakes rent control and just cause eviction battle in Santa Ana, however, that process got tossed on its head. It became evident through his outstanding work and representation of AAOC and its members over the past three months that Chip was the right person — at the right time — to move the association’s government affairs, advocacy, outreach, and communications efforts forward. In so doing, Chip will be engaging with elected officials, community leaders and influencers, organizations, real estate industry interests, the business community, and others to build and maintain support for the association

and its efforts.

Chip previously served as CEO of the Greater Los Angeles Association of REALTORS® and brings to AAOC more than 20 years of advocacy and trade association experience, having worked with many local, state, regional, national, and international organizations during that time. He looks forward to working on behalf of the AAOC membership, as well as keeping you apprised of emerging issues and engaged in the advocacy

December 2021

and defense of your interests and that of the rental-housing industry. You can reach Chip at (714) 245-9500 and chip@aaoc.com.

Finally, in closing, I want to wish you a warm and festive holiday season and a healthy and prosperous new year.

The entire AAOC team thanks you for your continued support of the association and we look forward to continuing to serve you in the coming year.

www.aaoc.com

Apartment News

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SACRAMENTO REPORT B y R on K ingston

Local Governments Rush to Curtail Increased Housing Density in Single-Family Zoned Areas

E

arlier this year, housing advocates for denser housing construction in existing single family zoned areas scored a big victory when Governor Newsom signed a bill that will make it easier to build additional housing in existing neighborhoods. That bill makes it much easier to receive a lot split which will allow second units to be added on properties and the conversion of homes into duplexes.

The bill, SB 9 (Atkins), could facilitate the building of hundreds of thousands of homes by allowing up to four units on properties that had previously just had one. The law takes effect January 1, 2022, and cities across the state have been ramping up efforts to address concerns before the end of the year, adopting ordinances to limit the law’s impact in their communities.

Los Altos Hills, which maintains a standard of a one-acre minimum lot size to “preserve” the simi-rural nature where the homes sell for millions of dollars, recently adopted an urgency ordinance that restricts the type of housing that a property owner can construct if they split their lot. The ordinance lays out design regulations that must be followed if they are applied objectively. Local officials argue it is necessary to protect the safety and priorities of their community.

Critics argue that it is a significant loophole that cities are exploiting.

Some observe that the “loophole” is being investigated by more than a dozen other cities, from Sonoma to Redondo

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Beach. It is argued that cities are rushing to adopt ordinances and undermining the new law by creating obstacles to building new housing that do not exist for other developments.

California YIMBY (Yes In My Back Yard) observes: “We’re seeing once again an example where many local governments seem more interested in using their local control to exclude people… the Legislature did leave cities discretion under SB 9 and they’re abusing it.”

Others believe that actions like those by the city of Los Altos Hills is leading to a rapidly escalating showdown between the state and local governments over housing policy.

The State Legislature passed dozens of bills to boost housing production.

Many of those bills, like SB 9, often remove the ability of cities to block certain housing development proposals and recently launched new administrative units to enforce those rules. Those laws frustrate local governments and homeowners who say they are being unfairly targeted for a problem caused by difficult rules and the high financial costs of new development. We sincerely doubt the high costs of development are not being driven by local government requirements.

Senator Atkins intention with SB 9 was to be a compromise following years of unbelievable legislative fights over proposals to increase housing density.

By placing additional dwelling units into existing neighborhoods, instead of building large apartment developments, the Senator argued that her bill was a far

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December 2021

more modest and equitable approach to housing density which would bring less expensive housing into existing communities.

Suburban homeowner groups would have nothing to do with the suggestion that the bill was modest in nature.

Under the new law, locals will have to approve applications for lot splits and at least two units on each property if the project meets size requirements and local design standards, are not in historic and environmentally sensitive districts, and do not require the demolition of rental housing that is rent controlled or has been occupied by tenants over the past three years.

SB 9 also allows cities and counties to have and enforce local design standards.

Several local governments are planning to adopt emergency ordinances this month, which will buy time before adopting permanent design requirements next year.

According to Pasadena Now, one planning commissioner in the city of Pasadena has proposed to create several historic districts throughout the city as an attempt to exempt the entire city from the provisions of the law.

Stay tuned, as SB 9 will continue to draw attention and challenges by local governments that are looking to maintain control over land use and housing decision making.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

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ORANGE COUNTY LEGISLATIVE WATCH B y C hip A hlswede

P.I.L. — Our Public Image is Limited

J

ohnny Rotten became a punk rock legend in the 1970s as lead singer of The Sex Pistols, by biting back at what society — the establishment — considered normal and acceptable. In the 1980s, he maintained his iconic rebel nature as he fronted a new band along with fellow punk pioneer, former Clash guitarist Keith Levene. Staying relevant, however, required the two of them to reposition themselves and how the music industry saw them.

They shed their previous personas — Johnny Rotten went so far as to start performing under his given name, John Lydon — and their punk band pedigrees to become the “anti-rock” and alternative-music defining band, Public Image Ltd. This article serves as a nod to Lydon and Levene’s success repositioning themselves and changing public perception of them in an era of change within their industry. However, it also serves as an example for which parallels can be drawn with where the rentalhousing industry presently finds itself.

We are in a rapidly changing political and societal landscape where maintaining our standing among public policy makers and the communities we serve is becoming increasingly challenging and complex.

Disappointed.

That’s one word to describe how it felt coming out of a campaign that you believed you were Warrior ready to bring Home a win but ended up falling short.

Santa Ana’s Rent Control and Just

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Cause Eviction ordinances are now the law of the land — having taken effect on November 19, 2021 — but we aren’t Out of the Woods. As mentioned previously in the pages of Apartment News and in other member communications, AAOC fully anticipates seeing these policies spread to other nearby cities.

Don’t Ask me to predict which city will be the next to consider them, but we know that those with large renter populations are the most probable: • Anaheim • Buena Park • Costa Mesa • Fullerton • Garden Grove • Irvine • Westminster And others will, at the very least, have tenant activists Banging the Door.

This issue is almost becoming Religion to the current generation of tenants’ rights activists. With their zeitgeist for Rent Control and Just Cause Eviction as solutions to housing affordability and related issues, and other perceived inequities and injustices, their messages you’d recognize as the Same Old Story: • These Four Enclosed Walls are all their family has • Many people are having Hard Times • They fear a future of Worry and a

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December 2021

Bad Life • Their cost for housing is the hands of the Low Life in The Suit • That their Home will be lost unless rent increases are controlled • This puts them on Unfairground Which brings us to the tenant activists’ next tactic — attacking our Public Image.

Over the past few months, we shared some the Cruel things that they alleged rental housing providers were responsible for either having caused or contributed to. Go Back and Ease your way into their Fishing expedition for an Albatross to hang around our necks.

In their Chant, they Covered everything from profiting off people’s misery to outright racism to, believe it not, global warming. Their accusations were a literal Graveyard of societal ills blamed on the industry. It was more than enough to leave you Angry.

However, that Public Image narrative they harped upon also provides us an opportunity to Open Up. Our industry makes many positive contributions, but it has become apparent that we need to change our messaging and take control of the narrative that has been monopolized by our detractors. We need to find ways to showcase all the Good Things that we provide as rentalhousing providers.

The public — and specifically elected officials, community leaders, and other local influencers — need to hear more

substantive messages from us and receive information about what our industry represents in their communities. In the coming months, you will start to see a shift in how we present our industry and how rental-housing providers contribute to the communities where they operate. As an industry, we are:

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• Community Partners • Housing Providers • Affordable Housing Advocates • Upward Mobility Creators • Economic Contributors • Small Business Builders • People Oriented • Fiscally Responsive • Financially Beneficial • Career Providers • And so much more Our industry needs to be viewed more holistically by the thought leaders in our communities, as more than what our detractors’ caustic, agenda-driven messaging claims about us. The narrative that they have created about our industry being comprised of “rich, white, racist, greedy landlords” is dead wrong and we need to stop the perpetuation of that myth.

We need to rebrand. We need to redefine who we are. We need the stereotypical characterizations and views of “landlords” to change and become nothing more than Memories. This process is going to take time and it will present challenges. We are also going to take some punches from our detractors along the way. But we are going to have to take those hits and remain committed to reframing the narrative about our industry. We will be entering a Brave New World, and we want our members to be part of this effort and Rise with us. *** All italicized words in this article are song titles of Public Image Ltd.

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LEGAL CORNER B y S tephen C. D uringer , E sq .

My new tenants just moved in a month and a half ago. The lease requires that the tenant pays for all utilities, and must put the utilities in their own name prior to moving in. Well, I just received the electric bill, and it’s still in my name. I’m thinking about not paying it, just letting it get shut off. Maybe when the lights go out, they’ll take care of it. Can I do that?

No, you can’t let the utilities be shut off.

Your tenant’s actions are a breach of the

rental agreement and must be addressed in compliance with California law. You should immediately prepare and serve a Notice to Perform or Quit — Breach of Covenant notice. The notice should identify the specific breaches, the failure to place the electric utility in their own name, and their failure to pay the utility charges incurred since taking possession. The notice should be specific as to how they must cure the breach, namely, they must put the utili-

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December 2021

ties in their name, and reimburse you for the amount of utility charges that have been billed and incurred post tenancy. Note that some jurisdictions may require that you include a statement identifying a witness who observed the breach, as well as the date and time of the breach. In such jurisdictions, you or your manager would suffice as the witness, and the breach would be considered ‘ongoing’ as it continues to occur.

In the event of non-compliance, you would be entitled to file an unlawful detain action to recover possession of the premises. Rarely though is that necessary, as the vast majority of residents will immediately comply.

I can’t seem to keep my apartments maintained. Lately, it seems like they are falling apart. I do the best I can, I fix most stuff myself, and contract out some, but it seems like some of my tenants are sabotaging the apartments. I’ve replaced the smoke detectors in one of my rentals three times in the last year. I know something’s up. What do I do?

It’s more important now than ever before that you establish and follow an operations and maintenance plan when managing and maintaining your rentals. Not only is it just good business sense to maintain your rentals properly, but also the law mandates your prompt response to complaints of serious habLegal Q&A — continued on page 14

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Apartment News

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Legal Q&A — continued from 12 itability defects. It is critical to identify tenants who engage in damaging and destructive conduct. Although the code specifically precludes a tenant from benefiting due to his inflicting damage to the apartment, often it is difficult to prove the tenant caused the habitability defect. A good practice to enact is to create a maintenance log of repairs to each unit. Many owners will require a tenant “sign off ” when the repair is completed, other owners photograph the repaired item upon completion as proof of completion. These practices will support your claim that the “selfdestructing” smoke alarm is being damaged by the tenant. Several pieces of legislation have been enacted to crack down on the small minority of landlords who fail to properly maintain their buildings. Depending upon the severity of the defect, and providing that it is not tenant caused, a landlord may be cited by one of several governing agencies and given a period of time, ten to thirty-five days to make the repairs. If the repair is not completed as required, there are provisions that would allow the governing agency to make the repair and add the fees and costs of correction as a lien against the property. Additionally, legislation eliminates the tax benefits to the owner during the period of non-compliance, and in extreme circumstances, precludes an offending owner from demanding or accepting rent. Now more than ever before, it is critical that you document your repairs and identify the residents who are engaged in sabotage or other destructive conduct.

What is a Just Cause eviction? And what is the difference between “At Fault” Just Cause, and “No Fault” Just Cause?

After a tenant has resided in the rental unit for one year, or two years if any additional adults are added, unless exempt, terminations of tenancies

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Apartment News

require “Just Cause.” There are two types of Just Cause: 1) At Fault Just Cause; and 2) No Fault Just Cause.

At Fault Just Cause includes the following: • Default in the payment of rent, or a breach of a material term of the lease, after being issued a notice to correct the violation if the breach is curable. A three-day notice to terminate the tenancy may then be served; • Maintaining, committing or permitting a nuisance; • Committing waste; • Refusal to execute a written extension or renewal of a lease that terminated on or after January 1, 2020 for an additional term of similar duration with similar provisions; • Criminal activity on the rental property, including the common areas; • Criminal activity or threat on or off the property directed at the owner or the owner’s agent; • Assigning or subletting the premises in violation of the lease; • Tenant’s refusal to allow entry to the premises as authorized by law; • Using the premises for an unlawful purpose as described by law;• Employee, agent or licensee’s failure to vacate the premises following termination of employment; • Tenant’s failure to vacate the premises after tenant’s delivery of notice of the tenant’s intention to vacate the premises.

• Relocation Assistance: When terminating based on At Fault Just Cause, the tenant is not entitled to receive relocation assistance.

No Fault Just Cause includes the following: • Intent to occupy the premises by

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the owner or certain defined relatives [provided lease entered on or after July 1, 2020 includes specific language]; • Withdrawal of the property from the rental market; • Government Agency or Court Order, or local ordinance requiring the property to be vacated (relocation assistance not required if Order issued due to tenant fault); • Owner intends to demolish or “substantially remodel” (as defined) the rental property.

• Relocation Assistance: When terminating based on No Fault Just Cause, the tenant is entitled to receive the equivalent of one (1) month’s rent through either a direct payment or a waiver of the last month’s rent. Note: The tenant is not entitled to retain the relocation assistance if the tenant fails to timely move out. The owner can recover these damages in an unlawful detainer complaint.

I just closed escrow on a small building and I’m trying to figure out who’s who. I received the rental agreements, but the tenant information seems incomplete. The applications — the few that I’ve found so far — are old and outdated. I can’t seem to find any telephone numbers for the residents, and I’m not real sure that the names on the agreements are the same people who actually live in the units. I’ve read your articles before and I know the importance of reviewing the files and doing thorough due diligence before closing escrow, but this deal just happened too fast. Now that I’ve closed escrow, what can I do to clean up the records?

First things first, figure out what you know and what you don’t. Establish individual tenancy files, one per unit.

Based on the limited information you have, write down the names and ages of Legal Q&A — continued on page 16

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Legal Q&A — continued from 14 the occupants, the terms of the rental agreement, written or oral, lease or month to month, rental rate, deposit on file, date paid through. Compile whatever contact information you have, home phone number, work and cell number. Design a “tenant emergency information sheet” that includes spaces for the following: names of all occupants, home and cell phone numbers for each occupant, work phone numbers, email addresses and detailed vehicle information. Visit the building about dinner time, most residents will be home, and go door-to-door and meet briefly with the occupants of each apartment. Spend a few minutes confirming the information in your files and gathering any missing information. Ask the residents to complete the “tenant emergency information sheet” while you are there in case of emergency. You will find that the vast majority of your residents will

co-operate fully and provide the requested information. Residents are generally eager to please, and since the relationship is still new, there should be no animosity or distrust. This is also a good opportunity to find out the condition of each unit, simply ask the residents if there are any issues that need addressing, better to find out now and have an opportunity to address the needed issues, than to allow conditions to worsen, and your relationship with the residents as well. This is also an opportune time to prepare new monthto-month rental agreements for signatures. You don’t know the players yet, so you certainly don’t want to do fixed term leases. The few residents who are less than co-operative will be quickly identified as your “problem residents” and can be handled individually. Names and contact information of the uncooperative ones can generally be gathered from the other residents, or from public records. If the property is non

rent control, and month-to-month tenancies, the rental rate and term can be adjusted with either a thirty or a sixtyday notice of change of terms, depending on the extent of the change, and ensuring that you comply with the mandates of AB 1482.

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DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

Our rental has a non-standard size sliding glass door that we’d like to replace. We’d like to get a whole new door and track. How easy is that? We have siding on the house. What should we expect in the way of wall damage or ability to get a larger standard door frame into the space? I’m handy, but is this a DIY job or should I have a professional complete the installation?

David

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Replacing a sliding glass door and frame as a DIY job is not for the faint of heart!

It is not really that difficult, but it is unwieldy and the doors are large and heavy. You state the door is a nonstandard size, so this might be a good time to standardize your glass door.

Start by removing the door, bottom track, and frame. This will expose the rough opening in your doorway.

Measure the rough opening for a standard sliding door of your choice. It is sometimes easier to enlarge the rough opening to accommodate the new door.

The reason for a larger opening is because you will not need to find or install new outside siding or stucco nor patch the inside drywall. “Rough opening” refers to the dimensions inside the trimmer studs and between the floor and the bottom header. This opening will be slightly larger than the patio doorframe. The extra space allows a little fudge room for squaring the frame with shims. If you decide to have a con-

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How can I add more storage to my building’s standard type bathrooms?

The residents complain that they need to store their toilet paper in the hallway! Please list a few suggestions on what to do? Robert

Dear Robert:

It does seem bathrooms are sometimes designed as an afterthought. Sink, toilet, bath, and that’s it. A modern bathroom will take into consideration the need for storage, electrical devices, personal hygiene, etc. The first item that comes to mind is installing a bath sink cabinet.

An old-style cabinet might only have a

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tractor install the new sliding door, have the installer explain in detail what the job will entail, what the finish will look like, and how long the job will take. Make sure they are set up for dust control, as a job like this can cause a considerable amount of dust during the construction if the opening is enlarged.

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set of doors under the sink. We find this is not adequate and a cabinet should have drawers along with access to under the sink. The drawers can store hair dryers and all manner of personal bath items. A unique system we like utilizes the space between the studs in the wall. Cabinet doors or mirrors can be used to cover storage in the walls.

The wall storage is perfect for toilet paper, rolled up towels, toothbrushes, and most other small items. Install multiple towel racks on the back of the bathroom door for additional towel storage. The space above the toilet can easily accommodate an overhead cabinet for larger items. Reversing the swing of the bathroom door from inward to outward will greatly increase the usable room and make the bathroom appear larger.

order to save money I am thinking of using heavy-duty shower curtains instead of the more expensive sliding shower doors. What do you think of this idea? Shelly

Dear Shelly:

We highly recommend that you try to save money elsewhere and install the sliding shower doors. In the long run, this will save you more money in the form of avoiding water damage to the flooring, walls, and in the ceilings of

the unit below, not to mention possible rot of structural members and floor joists below the tub. Shower curtains invite water damage because it is so easy for water to escape onto the floors and beyond. A little water can do a lot of damage.

WE NEED Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

Dear Maintenance Men:

I’m planning to rehab all the upstairs bathrooms in my apartment building, but it’s starting to get expensive. In

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment.

We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

December 2021

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Why I’m Part of WelcomeHomeOC Alan Dauger Co-Founder of A&M Properties AAOC Member Since 1974 Number of Units Owned/Managed: Approximately 1,960 WHOC Network Partner Since 2019 Number of WHOC residents housed/units occupied: Approximately 17–20 units Alan Dauger, co-founder of A&M Properties, was eager to join the WelcomeHomeOC property provider network because he knew the program was going to be beneficial economically to his company.

“In the more than two years that we’ve been a part of WelcomeHomeOC, the experience has been great. The residents are screened properly, we’ve been able to fill vacancies quickly with quality residents, and the WelcomeHomeOC team is professional and communicative when any issues have arisen,” said Dauger.

He also feels good about giving back to the Orange County community. “Of course, there’s the added benefit of being able to help individuals that need a safe place to live and are having a hard time finding it on their own.”

WHAT IS WELCOMEHOMEOC?

WelcomeHomeOC (WHOC) is a program from Orange County United Way’s United to End Homelessness initiative that provides financial incentives and other assurances to property providers who rent units to individuals, Veterans, and families with a housing voucher from Public Housing Authorities.

Julia Araiza Independent Rental Owner Founder of Pacifica Company AAOC Member Since 1972 WHOC Network Partner Since 2019 Number of WHOC residents housed: 4 Julia Araiza’s decision to become a part of the WelcomeHomeOC property provider network was an easy one, motivated by the combination of wanting to do what was best for her business and fulfilling a desire to help those in need directly around her.

“I appreciate that my apartment will earn rent from the date that WelcomeHomeOC accepts it for their program.

They pay rent while they are matching us to a resident, and also during the HUD approval process,” said Araiza.

To other property providers who may be considering becoming a part of the WelcomeHomeOC network, Araiza says, “You take a chance with every tenant you rent to. Take this chance for the good of your business and our community, and you may be pleasantly surprised.”

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For more information or to join the WelcomeHomeOC property provider network, please contact the WelcomeHomeOC property engagement team at welcomehomeoc@unitedwayoc.org, or schedule a 20-minute chat with our team: http://bit.ocuw.org/meetwhoc

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Earthquake Retrofits are a Good Business Investment

H

umans, in ancient times, believed earthquakes were caused by huge animals, angry gods, and giants.

Current folklore attempts to find causal links between moon phases and earthquakes, but this theory has been debunked by science.

What we do know is that earthquakes are frequent in California, and that Southern California is long overdue for a temblor of epic proportions.

Will it strike in Orange County? It very well might.

The Federal Emergency Management Agency’s Geographic Information System technology estimates physical, economic, and social impacts of disasters such as earthquakes. This nationally applied standard, called HAZUS, has put Los Angeles/Orange County at the top of this list for annualized damage from an earthquake: • Los Angeles/Orange County

• Inland Empire • San Jose • Seattle Active earthquake faults in Orange County run along the coast and mountain ranges, hitting places such as Huntington Beach and Yorba Linda.

And the hillside communities of Laguna Beach, San Clemente, and Santiago Canyon are prone to landslides that can be triggered in a major earthquake, potentially undermining the foundation of a home, or sliding into one.

Liquefaction areas can be found throughout the county, most notably wherever water flows either above or below the ground: In the aquifer-rich region of central and coastal Orange County, Garden Grove, Santa Ana, Irvine, Huntington Beach, and Yorba Linda, to name a few.

• San Francisco

BY ALI SAHABI

The ROI of retrofits

Studies show that retrofits are a good investment — averting damage or total destruction of a property at a minimal cost.

Caltech researchers determined that for every dollar spent in retrofitting soft-story structures, property owners could expect to save up to $7 — not counting loss to contents, alternate living expenses, or deaths and injuries, all of which would have significantly increased the cost-to-benefit ratios.

In a separate study, the university determined that seismic retrofits are cost-effective when projected annualized loss would be reduced by 50 percent or more at a cost of no more than 10 percent of the replacement cost of a building.

The Federal Emergency Management Agency found similar cost benefits in a two-year analysis of seismic retrofit scenarios in California.

“The benefit/cost analysis suggests that a retrofit is strongly justified economically, even without including the value of life,” FEMA determined.

Avoid Loss of Income, Liability

There are other strong economic factors to consider when weighing the cost benefits of a seismic retrofit. These include potential loss of income and liability associated with damage, death, and injury from an earthquake.

Loss of income occurs when commercial property is damaged to the Retrofits — continued on page 28

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Apartment News

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December 2021

Refuel Electric Vehicle Solutions (REVS) wants to host EV Charging Stations on your multi-family property!

With the exponential growth of the electric vehicle industry comes a new opportunity for real estate owners. Deploying EV Charging Stations on your property can provide new financial benefits including a new stream of revenue as well as an overall increase in property value.

Property Owner Benefits: No capital outlay No monthly operating costs or network fees Property Owner will be paid for the use of their parking spaces Property Owner’s tenants will be served by the strongest Level 2 charging stations on the market Property Owner’s electrical infrastructure will be upgraded at no cost Property Managers will not be burdened with managing the station Minimum of 4 charging stations per property will conveniently serve up to 40 EV residents Requirements: Must be in SCE trade area Minimum of 200 units Built after 2000

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Distributing up to 19.2 kW/hour, the IQ 200 Advanced Charging Station is a standalone unit with programmable functionality allowing customizable billing rates and data collection of usage.

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With the same power output as the IQ 200 Advanced Charging Station, the Blink IQ 200 Smart Charger is controlled by the Blink Smart Kiosk. Controlling up to 20 chargers at a time, this is the ideal unit for properties looking to deploy a multitude of chargers in a centralized area.

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23

Holding vs Letting Go

D

uring the holidays last year, I wrote about new traditions emerging as we adjusted to living in the midst of a pandemic.

Family gatherings were discouraged and everyone struggled to stay connected.

My article in the December 2020 issue of Apartment News focused on the importance of listening and really hearing what family members had to say. The goal was to learn and acknowledge without necessarily making any

BY SONYA LOERA

decisions, because at that time no one knew what the future would bring.

The past year has been a roller coaster of ups and downs — both in terms of the pandemic and for the rental housing industry. Just as everyone started to think that a level of “normalcy” had been reached, something else happened.

Even today, as restrictions start to ease, an onslaught of enacted and proposed legislation has put in place new forms and procedures that make col-

lecting rents owed even more challenging. The legacy that you so carefully nurtured likely seems a little more precarious. Yet all your hard work need not have been for nothing.

Perhaps the greatest lesson learned during the past year is that connections, especially among family members and heirs are very, very important. So, this year, the holidays are apt to take on even greater meaning.

That said, so too are the opportunities for seeing that the legacy you envisioned serves an even greater purpose. But first, just as required last year, you need to do some asking, listening, and sharing.

Our lives have changed. Some of us are now working exclusively from home, which creates an entirely new level of defining space, time, and priorities.

Others are questioning where and how they want their future to evolve.

If you are self-managing some or all Letting Go — continued on page 30

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25

Meet Gen Z: Understanding the Next Generation of Renters

Special from the National Apartment Association

Social media and fast website loading times grab the attention of the Digital Generation

M

aybe they weren’t born with a mobile device in their hands, but that’s not an extreme exaggeration; the Gen Z demographic has grown up exclusively in the digital age.

While the same is essentially true for many of their Millennial predecessors, Gen Z’s tendencies as renters are vastly different from prior generations.

From search behavior, fondness for video clips, occasional frugality and preference for simple over flashy, the generation has its share of idiosyncrasies, as panelists discussed at NAA’s Apartmentalize 2021 session, “Meet Gen Z: Understanding the Next Generation of Renters.”

Having grown up on social media, their attention spans might be shorter than usual. But that doesn’t mean it’s impossible to capture their attention.

26

Apartment News

As such, multifamily marketing teams are aiming for quick-hit engagement on the front end.

“We’ll start with a 15-second video that links to our website, where we have a one-minute video that lives there,” said Garin Hamburger, Senior Director of National Property Management for Cushman & Wakefield. “When they are already engaged and want to learn more, they will be more inclined to watch a little bit longer of a video. That’s our strategy and it’s been great so far.”

While it might be difficult to catch their immediate attention, Gen Z individuals are more detailed in their initial searches. According to the REACH by RentCafe Gen Z Renter Study, they average 4.9 words per search—more than any other generation—and are inclined to use words and phrases such as “best,” “cheap” and “how to.” And

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December 2021

despite their fondness for social media, only 13% start their search there, with 43% beginning with a search engine and 39% in a marketplace environment.

“Gen Z renters might not start their search on Instagram or social media, but I think it’s still a super important part of your marketing mix,” said Brooke Atsalis, Marketing and Training Manager of The Management Group.

“They might not be starting there, but they are definitely going to go there throughout their journey, and it’s going to be a big factor in their decision.”

According to the REACH by RentCafe study, when asked to rate their top three social media outlets, 46% rated Instagram in their top three followed

by Facebook (43%), YouTube (39%) and TikTok (33%). While the latter two Meet Gen Z — continued on page 28

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Meet Gen Z — continued from 26 are of no surprise, the data dispels the notion that Facebook is becoming an afterthought to younger generations.

Additionally, studies show that 69% of Gen Z individuals tend to like a mix of professional and user-generated videos, and they prefer faster loading times and clean, soft colors as opposed to anything hyper-flashy. An overwhelm-

Retrofits — continued from 22 point where it is no longer habitable.

This can create severe financial hardship for property owners who not only lose their monthly rental income, but who are simultaneously facing the costs of repair or rebuilding, while still making monthly mortgage payments.

Seismic retrofits also provide an important value enhancement to buildings. A retrofitted structure is worth more because its life has been extended, based on its ability to withstand a

ing 88% indicated that fast loading times are critical to them during a search as opposed to a website with a lot of motion and animation, according to the REACH by RentCafe study.

Hamburger noted that “a broad marketing strategy to hit all the key touchpoints” is needed given Gen Z’s unique and wide-ranging search habits.

If it doesn’t already, the generation, which will account for 30% of the U.S.

workforce by 2023, should have the attention of the apartment world.

For more on understanding Gen Z’s housing preferences, read “The Complexities of the Digital Generation,” containing insights From the NAA/ SatisFacts/ApartmentRatings Survey on Gen Z.

major earthquake.

Retrofitted structures also enjoy enhanced market value and marketability. They are more sought after by tenants because they are safer and better able to withstand the force of our region’s frequent quakes.

Don’t bet your apartment building, income, equity, and other assets that an earthquake won’t strike in your neighborhood. It’s too big a risk to take.

Find out how great a risk your apartment building faces with a free consultation. For more information

visit optimumseismic.com or call us at 323-978-7664.

About the Author: Paul Willis is a Content Manager for LinnellTaylor Marketing.

About the Author: Ali Sahabi, a licensed General Engineering Contractor (GEC), is a co-founder and principal at Optimum Seismic, Inc. The Optimum Seismic team has been operating since 1984. The company performs seismic engineering, steel fabrication and retrofit construction, and has completed more than 3,500 seismic retrofits and adaptive reuse projects for multifamily residential, commercial, and industrial buildings throughout California.

Do you know…

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Letting Go — continued from 24 your own units, you too may be struggling with how much additional effort.

While some owners have escaped without significant income losses, others have had to cope with COVID-related non-payment of rent and recalcitrant residents. And there are also rising costs for repairs and shortages of materials and skilled labor that have become common issues for everyone.

These challenges may total up to the question of why continue? What is the purpose?

The reason remains the same — to provide financial security for yourself and the assurance of a better life for your heirs. However, defining what “a better life” means may be a lot different today than it was just a year ago.

Perhaps one of your children is now in the position to take a more active role in managing your rental properties.

Having an heir involved and participating is possibly what you envisioned and

hoped would ultimately happen.

At the same time, the complexities of rental housing laws and regulations in today’s world require much greater knowledge and expertise. So, using a professional management service may make the best sense for everyone.

Hiring outside help and/or bringing in closer involvement with a family member is apt to mean some loss of control.

The holidays just might be the time to broach this subject, share your thoughts and concerns, and start asking your heirs about their desires and opinions.

Maybe there is an even more important need requiring a significant cash outlay, such as helping to purchase a house or paying for the education of a child or grandchild. Now may also be the perfect time to create lasting memories through a multi-generational vacation.

Even if you have other resources for cash, you need to look at all the possible scenarios. Include, as well, such considerations as hiring a property manager and other anticipated cost increases.

SCR WEST

Multi-Family General Contractor

If you own two or more properties, although the analysis becomes more involved, your options and flexibility are significantly greater. Perhaps there is one property where rents have become harder to collect and the neighborhood is declining. From a purely investment point of view, your IRR is probably in the negative and your cash flow potential may be diminishing.

Most importantly of all is looking at and adjusting your legacy vision. Perhaps letting go just a little may provide the greatest dividends of all.

About the Author: Sonya Loera joined WR Gorman & Associate in 2013.

With a background in accounting she serves as not only officer manager, but also as property manager, transaction coordinator and real estate agent.

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Thank You to Our 2021 Sponsors The Apartment Association of Orange County wishes to thank its members who volunteered their time in support of the association, as well as those who sponsored association meetings and events this year. Their service and commitment to AAOC is greatly appreciated.

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December 2021

Thank You to Our 2021 Volunteers Dennis Acuna Laura Aliberti Frank Alvarez Julia Araiza James Armendariz Denise Arredondo Eric Avila Christine Baran Jennifer Barragan Michael Benton Vicki Binford Denise Brandl Dulce Brooks Michael Brown Anson Cain

Colin Calvert Terence Carney Lisa Chavez Jessie Childers Diana Chipres Randy Combs Steven Corona Suzie Darling Alan Dauger Laurel Dial Desiree Dubreuil Nicholas Dunlap Stephen Duringer Lina Espinoza Dan Firestone

Yasmine Ghanem David Gimpelson Tim Gorman Jennifer Halstead Jeff Harris Katrina Heyne Kathy Ilacqua Marie Kaplan Eron Kaylor Melissa Ke Craig Kirkpatick Stefanie Koslosky Masha Kozmenko Laura Lemansky Rich Lombardi December 2021

Kathy Lopez Michelle Lopez Ray Maggi Mira Malek Jim McClung Jenny McDermott Jeanette Medez Teresa Mendoza Jeremy Metz Nishtha Mohendra Chet Oshiro Drew Ostrow Lisa Perez Nathan Poth Angel Rogers www.aaoc.com

Rick Roshan Elizabeth Russell David Schoenfeld Marianne Stone John Tomlinson Mayra Velasco Elena Venegas Joanne Venter Rondi Walsh Stephen Webster James Wohrman Celina Wright

Apartment News

33

34

Apartment News

www.aaoc.com

December 2021

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www.aaoc.com

Apartment News

35

Certified Rental Housing Provider E D U C AT I O N P R O G R A M

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Course Topics Include: • Residential Property Management • Property Marketing Analysis & Strategies • Property Maintenance • Leasing Techniques & Renting to Qualified Residents • Legal Issues Affecting Landlords & Tenants • Human Resources • Fair Housing & Government Standards • Employee Development • Financial Management & Budgeting • Liability, Emergency & Crime Management • Insuring & Protecting Your Community

REGISTER Online — www.AAOC.com 36

Apartment News

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December 2021

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Apartment News

www.aaoc.com

December 2021

fficient TIP #47: Energy-e er ties enjoy p ro p y il m a if lt u m r costs. e w lo d n a t r fo m greater co

Want to lower your energy costs? Here’s a tip: call SoCalREN. With access to financial incentives and exclusive financing, the SoCalREN Multifamily Program makes it easy and affordable to add energy-efficient upgrades to your property.

We’ll guide you every step of the way, from assessing your needs through installation, to save you money from here on out.

Learn what SoCalREN can do for you.

Call (877) 785-2237 or visit socalren.org/multifamily today.

The Southern California Regional Energy Network is administered by the County of Los Angeles and funded by California utility ratepayers under the auspices of the California Public Utilities Commission.

December 2021

www.aaoc.com

Apartment News

39

Registration Now Open APARTMENT ASSOCIATION OF ORANGE COUNTY

2022 MULTIFAMILY FORECAST Join us as we discuss the current events, trends and fundamentals shaping our year: • Continued reverberations of COVID-19 • Interest rates and returns in today’s market • The rent control threat in Orange County • Election year politics & potential impacts • Buying, selling or yelling in 2022

THURSDAY January 20, 2022 7:30–9:30 a.m.

The Pacific Club

4110 MacArthur Blvd.

Newport Beach, CA 92660 Breakfast will be served.

Registration: AAOC MEMBERS — $75 per person NON-MEMBERS — $115 per person

Panelists: To Be Announced…

Sponsored by:

Online Registration Now Open — www.AAOC.com 40

Apartment News

www.aaoc.com

December 2021

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December 2021

www.aaoc.com

Apartment News

41

AAOC’s Legal and Operational Forms New Tenant Forms

Effective 1/20

Legal Notices

QTY.

FORM #

PRICE

QTY.

FORM #

_____

1105

Bedbug Addendum (2017)

DESCRIPTION

$ 5.95

_____

1170

Proof of Service (2020)

DESCRIPTION

$ 5.95

PRICE

_____

1110

Disclosure of Lead-Based Paint & Lead-Based Paint Hazards Addendum (2017) $ 5.95

_____

1240

Notice and Demand Regarding Dishonored Check (2011)

$ 5.95

_____

1125

Non-Smoking Addendum to Rental Agreement (2017)

$ 5.95

_____

1370

Rent Reminder (2015)

$ 4.65

$ 10.95

_____

1430

Notice of Change of Terms of Tenancy (2008)

$ 5.95

_____ *1140

Agreement to Rent or Lease (2020)

_____

1141

Just Cause and Rent Cap Addendum (new)

$ 5.95

_____

1460

Three Day Notice to Pay Rent or Surrender Possession (2020)

$ 5.95

_____

1160

Application to Rent (2018)

$ 5.95

_____

1470

Three Day Notice to Perform Covenants or Quit (2020)

$ 5.95

_____

1215

Insurance Information for Residents (2015)

$ 5.95

_____

1480

Three Day Notice to Surrender Possession (2020)

$ 5.95

_____

1330

Animal Agreement (2017)

$ 5.95

_____

1410

Smoke Detection & Carbon Monoxide Device Addendum (2020)

$ 5.95

Move-In/Move-Out Forms _____ 1100

Acknowledgement by Owner of Receipt of Notice to Vacate

by Residents (2020)

$ 5.95

_____

1230

Move Out/Closing Statement (2015)

$ 5.95

_____

1420

Statement of Condition (2014)

$ 5.95

_____

1440

Notice of Resident(s) Intent to Vacate (2018)

$ 5.95

_____

1450

Notice of Termination of Tenancy (2020)

$ 5.95

Pre-Move Out Inspection Checklist (2017) Duplicate

$ 6.95

_____ *1500

Rules and Requirements QTY.

FORM #

_____

1150

Apartment Rules and Regulations (2017)

DESCRIPTION

$ 5.95

PRICE

_____

1340

Swimming Pool and Spa/Hot Tub Rules Addendum (2013)

$ 5.95

Employee Agreements QTY.

FORM #

_____

1190

_____ 1390

DESCRIPTION

PRICE

Report of Hours Worked (2014)

$ 5.95

Resident Apartment Onsite Manager/ Co-Mgr. Employment Agreement Pkg. (2019)

$ 8.95

Courtesy Forms

Miscellaneous Agreements

_____

1250

Emergency Contact Information (2015)

_____

1106

Notice of Change of Terms of Tenancy — Bedbug Addendum (2017)

$ 5.95

_____

1260

Notice of Belief of Abandonment — Real Property (2011)

_____

1130

Addendum to Rental Agreement (2003)

$ 5.95

_____

1280

Notice of Right to Reclaim Abandoned Property (2020)

_____

1145

Security Deposit Agreement for Transfer of Deposit Rights (2014)

$ 5.95

_____

1360

Rent Proration Table (2017)

_____

1210

Guaranty of Rental Agreement (2015)

$ 5.95

Notice of Denial to Rent (2016)

_____

1395

Satellite Dish and/or Antenna Agreement (2005)

$ 5.95

_____

_____ 1490 Liquid-Filled Furniture Agreement Addendum (2015)

Receipt Forms _____ 1320

Offer to Rent & Receipt for Prospective Resident Screening, Credit Checking Fees, and/or Holding Deposit (2019)

$ 5.95

_____

Application Credit Check/Screening Fee Receipt (2019)

$ 5.95

1350

QTY.

FORM # 1020

Books, Manuals, and Forms Collection QTY.

DESCRIPTION

PRICE

_____ Protect Your Family from Lead in Your Home (English & Spanish)

$ 0.50 each

_____ Triplicate Rent Receipt Book (100 Receipts)

Maintenance ____

$ 5.95

DESCRIPTION

PRICE

$ 12.50

_____ Microbial Operations and Maintenance Plan — (2016)

(An Apartment Owner’s Guide to Mold)

$ 45.00

Maintenance Request (2011)

$ 4.65

_____ 1135

Notice of Contract for Periodic Pest Control Services and Acknowledgement (2016)

$ 5.95

_____ California’s Landlord Law Book: Evictions

$ 29.95

_____

1220

Maintenance Report (Door Knob) (12/package) (2015)

$ 4.65

_____ California’s Landlord Law Book: Rights & Responsibilities

$ 29.95

_____

1300

Notice of Intent to Enter Rental Premises (2015)

$ 5.95

_____ California Tenant’s Rights

$ 20.95

_____

1301

Notice of Dwelling Unit Entry (2002)

$ 5.95

_____ Forms Collection (CD or USB)

$ 50.00

_____

1400

Service Request (2011) Triplicate

$ 10.55

_____ Asbestos/Proposition 65 Handbook and License

Downloadable forms available at www.AAOC.com at no charge for members only

* Available in pads of 25 — All other forms available in pads of 50

YOU WILL BE BILLED FOR YOUR ORDER. All forms and books available at the AAOC office.

Orders will be billed to member accounts. Shipping and handling fees will apply to all mail orders.

Member Num­ber ________________________ Date Received __________________ Person ordering___________________________________________________________ Mail to: __________________________________________________________________ Address__________________________________________________________________ City, State, Zip_____________________________________________________________ Tele­phone (

) ____________________ E-mail________________________________

Prices subject to taxes and may change without notice. ALL SALES FINAL.

42

Apartment News

www.aaoc.com

December 2021

$ 25.00 plus $ 1.00 per unit

OFFICE USE ONLY Sub Total

$______________________

Sales Tax

$____________________

Shipping/Handling $______________________ Grand Total

$______________________

ORANGE COUNTY MULTI-HOUSING SERVICE CORPORATION A Wholly Owned Subsidiary of AAOC

525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701

Phone (714) 245-9500 — FAX (714) 245-9505 www.AAOC.com

Modernize your business with one powerful platform

Finally, property management software that gives you the clarity to focus on what matters most.

Intuitively designed to delight your residents and staff. Smartly automated so you have the time to run your business and scale your vision.

appfolio.com

December 2021

www.aaoc.com

Apartment News

43

2021 AAOC Legislator of the Year: Senator Tom Umberg

T

he Apartment Association of Orange County (AAOC) is pleased to announce Senator Tom Umberg as its Legislator of the Year for 2021. Senator Umberg is an independent, deep thinker whose balanced, practical, and sensible approach as a lawmaker has made it possible for AAOC and the greater rental-housing industry to work with him to address problematic legislation and related policy matters.

As the chair of the Senate Judiciary Committee, Umberg is looked upon as shaping most every landlord and tenant legislative measure. Take for example AB 889 (Gipson), a bill that was set to be heard in the Senate Judiciary Committee. With only 11 days before the bill was to be heard, the author stripped the contents of the bill and made it into a controversial landlordtenant bill that would have required anyone who has a beneficial interest in residential rental property to disclose that fact to the Secretary of State (SOS).

Changes in the names or percentages of ownership would have had to be reported to the SOS. Senator Umberg not only shaped the discussion during the committee’s lengthy debate on AB 889, but he was also instrumental in the bill’s defeat when it failed to pass out of committee.

He took elements of AAOC’s committee testimony in opposition to the bill, and combined with his own reasoning helped provide the necessary guidance to keep the bill from advancing to the

44

Apartment News

Senate floor. Should the bill have advanced, we would have faced an uncertain outcome.

As a member of the California legislature, Umberg served three terms representing central Orange County in the State Assembly, working across party lines, authoring 76 laws, and bringing more than $563 million in funds to Orange County. As a member of the State Senate since 2018, Umberg has chaired the Senate Elections Committee and the Senate Judiciary Committee. He has also served since 2020 as a Trustee for the Judicial Council of California, the constitutionally created policy making body of the California courts.

Umberg has also served our nation in both military and civilian roles. He is a retired U.S. Army Colonel who began his military service at the Korean DMZ and served three overseas tours. He retired from active duty in 2009, leading the U.S. military effort to attack corruption within the Afghan Army and Police, for which he was awarded a Bronze Star for meritorious service in a combat zone. He also served as a federal criminal prosecutor and had a 100% conviction rate, trying numerous white collar, civil rights and gang cases.

Additionally, Umberg served as Deputy Drug Czar under President Bill Clinton where he was responsible for foreign drug interdiction, counter-drug intelligence, and international drug policy.

The Apartment Association of Orange County appreciates Senator

www.aaoc.com

December 2021

Umberg’s continued public service, as well as his recognition of the threat AB 889 posed and his leadership in ensuring that the bill was held in committee rather than allowing it to progress further through the legislative process. We are pleased to honor him as AAOC’s 2021 Legislator of the Year, and look forward to continuing to work with him in the coming year.

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Baldwin Movers will help you with any of your moving needs. Moving is hectic, let us help you with the process. Our team will come alongside you and facilitate the move to your new place.

We can also provide storage for your contents with our vaults and keep track of every one of your belongings using our iPad tracking system.

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December 2021

Did you know we offer storage as well? We help pack your belongings into these vaults that we can search and know the contents of each individual one using our database! You will never have to worry about your things getting misplaced!

www.aaoc.com

Apartment News

45

It’s coming to a unit near you… ARE YOU PREPARED? With the passage of Senate Bill 655, Mold may be a substandard housing condition. Under the new law, the presence of visible mold in a dwelling may be considered a substandard housing condition. City and county building inspectors may issue a citation against a property owner for not addressing a Mold problem under the circumstances specified in the new law.

PROTECT YOURSELF AND YOUR INVESTMENT! The Apartment Association of Orange County Mold Operations and Maintenance Plan has been updated to comply with SB 655 Become educated on the following: n

Mold Prevention and Management

n

Mold Investigation and Evaluation

n

Categories of Risk and Recommended Actions

n

Remediation Procedures

n

Mold Prevention and Control Agreement for Rental Lease

Only $45

ORDER YOUR COPY TODAY! Each copy is individually licensed and available to MEMBERS ONLY.

CALL (714) 245‐9500 to order 46

Apartment News

www.aaoc.com

December 2021

Where else but at…

For all of your apartment needs

VERTICAL BLINDS (We customize to your opening onsite) MINIBLINDS (Aluminum or vinyl 1”, 1.5” or 2”) Faux wood miniblinds 2” (Call for pricing) We can fix your old rail and purchase vane per piece or set Gas or Electric: 20” 24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool

Vinyl Planks 6–12mil

General Wire Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH

Walloven: Brown or GE CLOSETDOORS: VINYL OR MIRRORED 24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage

Dishwasher: 18” or 24” Hotpoint or Frigidaire

VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors

Hill Bros & Life Paint Decks (Magnesite & Concrete)

Wall Furnace

Nylon or Polyester 17oz–30oz

Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison

WE CARRY:

Medicine Cabinet

Range Hoods: 24”, 30”, 36”, 42”; White, bisque, black, S/S Vented or non-vented

American Standard,

1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; Bradford White, & Reliance OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts Window screen repair parts 5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs 6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

Come On Down Check Us Out! 7472 Orangewood Ave., Garden Grove, CA 92841

(888) 255-6726 • Fax (714) 379-0380 www.orcoaptsupplies.com/

December 2021

COOKTOPS: 24”; 30” & 36”

www.aaoc.com

Apartment News

47

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

48

Apartment News

www.aaoc.com

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

December 2021

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Combined Investments LLC

Anchored Construction & Restoration

Segovia 98 Investment Group

CMRE

I Asset Management

Revamp Property Management

Haffner Properties

Pineridge Properties

New PSC Members RedRock Technologies 15215 Alton Parkway, #200 Irvine, CA 92618 (949) 386-0798 jaket@itredrock.com

Plumb It Right!

2135 North Orange Olive Road Orange, CA 92865 (949) 275-2913 terrylgepford@gmail.com

Crown Building Services Inc. 548 Malloy Ct. Corona, CA 92878 (714)694-1007 jason@crownservicesinc.com

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

CONVENIENT ONLINE CLASSES IN

REAL ESTATE RANKED #2 IN THE NATION

*

Did you know AAOC is on Facebook?

“Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!!

PLAN FOR THE FUTURE:

• Easy online Real Estate training for your heirs • Augments the AAOC Property Management classes

ENROLL TODAY! sccollege.edu/realestate

*Named #2 best online associate in real estate by bestcolleges.com

December 2021

www.aaoc.com

Apartment News

49

Featuring

Product & Service Council Members

PSC CORNER

InterLink Multifamily Staffing

With over 25 years in the multifamily staffing industry, we know property management. We also know that the best talent in the world won’t succeed if they are not a good fit for your community.

At InterLink Multifamily Staffing, we work one-on-one with our clients and candidates with the goal of establishing that good fit. One that results in successful working relationships.

For us, that means adhering to our core values of integrity, professionalism, reliability, accuracy, and accountability. We hire professionals with a background in multifamily who can hit the ground running and get the job done. We also hire and train new talent with skill crossover backgrounds such as sales, customer service, restaurant, and hospitality.

We are only happy when our clients are extremely happy.

That’s why we guarantee our candidates. If for any reason you are not satisfied in the first four hours of arrival you don’t pay, and we replace.

Temporary and Temp-to-Hire Multifamily Staffing

If you have an open permanent position, higher volume seasonal needs, need vacation coverage, or have an unplanned emergency, Interlink has trained temporary staff and tempto-hire candidates ready to step up to cover any situation.

• Apartment Leasing Consultant Trainee • Apartment Leasing Consultant • Hospitality Concierge • Assistant Community Manager • Community Manager • Apartment Event Planner / Host • Porter/Groundskeeper • Maintenance Service Technician • Maintenance Supervisor Our top priority is placing talent in opportunities where they can be happy and be impactful on our client’s needs.

Here are the solutions we offer: • Temporary Employees — Both long and short term • Temp-to-hire — An on-the-job interview guarantees a good hire • Direct Hire — When it’s critical to hire the right people, right away • Payroll — Trying out candidates for a short time BEFORE you make that final hiring decision.

• Training — Bringing in and preparing high-level leasing talent from outside the multifamily industry.

Find out more about Interlink Multifamily Staffing by calling 949.400.1678 or visiting interlinkmultifamily.com.

50

Apartment News

www.aaoc.com

Bob Peters Fire Protection has been serving Southern California since 1973.

We Provide Inspection and Recharge Service for Commercial, Industrial and Residential Properties

Our Services Include: • Fire Extinguisher Sales and Service • Fire Extinguisher Cabinet Sales and Installation • Fire Sprinkler Annual and 5 Year Testing • Main Drain Testing • Booster Pump Testing • Class I, II and III Standpipe Testing • Fire Hose Inspection and Testing • Knox Box Installation • Fire Alarm Solutions

Bob Peters Provides Free Quotes for New Customers and Systems If you receive a Fire Department or Insurance Company Notice, Let Us Help You Can Reach Us At:

December 2021

(562) 424-8486 info@bobpetersfire.com bobpetersfire.com 3397 E. 19th Street Signal Hill, CA 90755

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Asphalt Sales & Service

Carpet Sales & Service

A.S. Wise, Inc. The Flying Locksmiths

GuardTop, LLC Oliver Mahon Asphalt Rose Paving LLC

Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Attorneys

Crown Building Services Inc. Titanium Restoration Services Company

Accounting Services Clarion Management, Inc.

Accounting Software Yardi Systems Inc.

Answering Service Anyone Home

Apartment Building Inspection Green Home Solutions TrueEnviro Trident Inspection Group Zebra Construction Inc.

Apartment Market Research Data ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com RentPath

Apartment/Student Housing ARIZE Kairos Investment Management Company LaundryUp RokitNow Titanium Restoration Services Company VERO Vesync

Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. Consolidated Appliance Rentals Expressions Home Gallery L and D Appliance Corp.

National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Asbestos

Cleaning Service

Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company Newmeyer & Dillion, LLP ReassureRent Schiff & Shelton David S. Schonfeld, A Professional Law Corp.

Wesierski & Zurek, LLP

Bath Restoration or Renovations

Collections Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company

Communications Cox Communications TouchPoint

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration FSI Construction HandyCrew Services, Inc. OC Professional Maintenance Team SERVPRO of Newport and Huntington Beach South Titanium Restoration Services Company

Concrete Maintenance & Repair

Boiler Systems

AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc. FSI Construction GuardTop, LLC HandyCrew Services, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction Newport Exterminating OC Concrete LLC OC Professional Maintenance Team Optimum Seismic, Inc. RedRock Technologies Rose Paving LLC Zebra Construction Inc.

DCM Services, Inc Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

Buying Group Optim Real Estate Services Company PAS Purchasing Solutions

Cabinets/Refinishing Andersen Cabinets Buffalo Maintenance, Inc. S M Painting Corp.

The Door & Window Company

Carpentry AMS Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc.

AMS Construction Buffalo Maintenance, Inc. OC Concrete LLC Rose Paving LLC Oliver Mahon Asphalt

Construction

PSC Service Provider Directory — continued on page 52

FIRST ONSITE Restoration Restoration Management Company

December 2021

www.aaoc.com

Apartment News

51

PSC Service Provider Directory

Draperies/Blinds/Window Coverings

Consulting

Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

continued from page 51

Investment Capital Real Estate Optim Real Estate Services Company

TAG / AMS, Inc.

AMS Construction Green Home Solutions TrueEnviro SERVPRO of Newport and Huntington Beach South

Dryer Vent & Duct Cleaning

Countertops

Kimball, Tirey & St. John LLP Company

Evictions ReassureRent

Fencing & Gates

Crown Building Services Inc.

Buffalo Maintenance, Inc.

Electric Vehicle Products & Services REVS (Refuel Electric Vehicle Solutions)

Buffalo Maintenance, Inc. California Bath Restoration

Electrical

Deck Coatings, Magnesite Repairs, Waterproofing AMS Construction Buffalo Maintenance, Inc. McCarthy Roofing WICR Waterproofing & Decking

Estate Planning

Drug & Alcohol Testing

Content Restoration

VERO

California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Plumb It Right!

Total Rooter & Plumbing

Yardi Systems Inc.

Black Bird Fire Protection, Inc. BluSky Restoration Contractors, LLC Commercial Restoration Company Green Home Solutions TrueEnviro PRC Restoration Restoration Management Company SERVPRO of Newport and Huntington Beach South

Electronic Signature Energy Management

Fire Safety Fire & Flood Restoration

KD Electric Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Drain Cleaning

Restoration Management Company Strategic Sanitation Services

Fitness Equipment

Environmental Consulting & Training American Environmental Specialists, Inc. American Environmental Specialists, Inc. Green Home Solutions TrueEnviro Pacific Environnemental & Abatement Solutions, Inc.

Opti-Fit Fitness Solutions

Flooring Urban Surfaces

Garage Doors Mesa Artificial Turf/Garage Doors

EZ Drain & Plumbing 24 Hour Service Full Service Plumbing Drain & Leak Specialist 2nd Opinions Always Free

*Half Off 2nd Drain

Proudly Serving the 605 Corridor and North Orange County

714-640-0699 | 562-656-6517 52

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December 2021

General Contractor

Investments

Marketing

Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc. Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting FIRST ONSITE Restoration FSI Construction HandyCrew Services, Inc. OC Concrete LLC OC Professional Maintenance Team PRC Restoration S M Painting Corp.

SERVPRO of Newport and Huntington Beach South Zebra Construction Inc.

Alliance Portfolio American 1031 Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group Company

Janitorial

AArrow Sign Spinners, LLC Clarion Management, Inc. Direct Signs and Designs Jetty VERO Zumper

Strategic Sanitation Services

Mold Remediation

Kitchen Renovations

American Environmental Specialists, Inc. FIRST ONSITE Restoration Green Home Solutions TrueEnviro SERVPRO of Newport and Huntington Beach South

Graphics Direct Signs and Designs

Handyman Buffalo Maintenance, Inc. HandyCrew Services, Inc. OC Professional Maintenance Team S M Painting Corp.

Heating & Air Conditioning Associated Heating & Air Expressions Home Gallery HandyCrew Services, Inc. Ingersoll Rand L and D Appliance Corp.

OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical

Insurance Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency Insurent ISU — The Olson Duncan Agency Jetty NFP Property & Casualty ReassureRent Rey Insurance Services, Inc.

Internet Services Apartment SEO apartments.com Cox Communications RentPath

Inspections Trident Inspection Group Zebra Construction Inc.

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration SERVPRO of Newport and Huntington Beach South

Multi-Family Advisory Services CheckpointID Optim Real Estate Services Company

Landscapes/Hardscapes BrightView Landscape Services, Inc. Mariposa Landscapes, Inc.

Odor Removal FIRST ONSITE Restoration Strategic Sanitation Services

Laundry Equipment & Services ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. L and D Appliance Corp.

National Service Company PWS Laundry / Alliance R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Outdoor Furniture & Refinishing Bassett Outdoor Contract Patio Guys

Paint Sales & Service

Lead Removal Pacific Environnemental & Abatement Solutions, Inc.

Lending Institutions Alfa Investments & Loans Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Pacific Premier Bank Redwood Mortgage Ygrene Energy Fund

Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting HandyCrew Services, Inc. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp.

West Coast Drywall & Paint

Parking Zebra Construction Inc.

Pest Control

Magnesite Repairs

Access Exterminator Service, Inc. Angelo Termite and Construction Lloyd Pest Control Newport Exterminating

Buffalo Maintenance, Inc.

Pipe Restoration

Mailboxes

Plumb It Right!

Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Plumbing, Contractors & Supplies

Lighting KD Electric Company

Maintenance, Repairs, Products Buffalo Maintenance, Inc. Clarion Management, Inc. Evolution Building Efficiency FSI Construction GuardTop, LLC HandyCrew Services, Inc. Ingersoll Rand KD Electric Company Mariposa Landscapes, Inc. OC Professional Maintenance Team WICR Waterproofing & Decking

December 2021

California Rooter & Plumbing EZ Drain & Plumbing Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. Plumb It Right!

R&B Wholesale Distributors, Inc. Total Rooter & Plumbing

Power/Pressure Washing Crown Building Services Inc.

PSC Service Provider Directory — continued on page 54

www.aaoc.com

Apartment News

53

PSC Service Provider Directory continued from page 53 Private Investigations FPK Security, Inc.

Property Management 3M1S Home AIM Properties Allen Properties API Property Management Clarion Management, Inc. Consensys Property Management Company DM Smithco Dunlap Property Group JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Orange County Property Management Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons WIRE Associates

Property Management Software ARIZE Anyone Home Appfolio, Inc. Luminous Rentler RokitNow VERO Vesync Yardi Systems Inc. Approved Real Estate Multi Team Services NPM Staffing an InterSolutions Company The Liberty Group

Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company

Reconstruction AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction WICR Waterproofing & Decking

Recycling Strategic Sanitation Services

Resident Screening Rentler SafeRent Solutions VERO Yardi Systems Inc. AMS Construction Buildian Construction Services, Inc. Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction Royal Roofing.com (RWS&P, Inc.)

Signage AArrow Sign Spinners, LLC Direct Signs and Designs

Security Services/Patrol Services

Rain Gutters Argos Homes Systems McCarthy Roofing

Real Estate/Investments Alfa Investments & Loans Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team DM Smithco Gorman & Associates Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company

Apartment News

Real Estate Broker

Roofing

Property Management Staffing & Training

54

Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company Pacific Premier Bank Perch Wealth Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

ADT Multifamily ARIZE California Safety Agency FPK Security, Inc. The Flying Locksmiths USGI — Upland Group Vesync

Staffing Service Approved Real Estate InterLink Multifamily Staffing

www.aaoc.com

December 2021

Surface Restoration AMS Construction

Sustainability/Green Energy NextLevel Optima

Telecommunications Cox Communications

Towing Dedicated Transportation Services TO’ and MO’ Towing

Training Clarion Management, Inc.

Trash Services Strategic Sanitation Services Valet Living

Tree Service Mariposa Landscapes, Inc.

Utilities & Sub Metering Conservice Livable

Video Commercials NPM Staffing an InterSolutions Company

Video Surveillance Assure by Remote Ally

Water Heaters California Rooter & Plumbing DCM Services, Inc Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc.

Waterproofing AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp.

WICR Waterproofing & Decking

Water Removal ATI FIRST ONSITE Restoration Restoration Management Company

Website Development/Online Advertising Apartment SEO

Windows & Doors Crown Building Services Inc. Mesa Artificial Turf/Garage Doors Milgard Windows & Doors Moore Replacements The Door & Window Company The Flying Locksmiths

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

3M1S Home John Nguyen 4100 Birch St, Suite 100 Newport Beach, CA 92660 (800) 835-1376 john@3m1s-home.com A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net AArrow Sign Spinners, LLC Michael McCullough 4312 Valeta Street San Diego, CA 92107 (323) 944-2002 info@AArrowAds.com

Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 68 for the location of our ad.

ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnma rtin@adt.com

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

We provide home automation, security systems, keyless door locks & smart thermostats.

PSC Contact Index — continued on page 56

Coin-Operated WASHERS/DRYERS

Generous Lease Commissions and Free Machines for Your Apartment Laundry Rooms Serving California Since 1956

We Offer to You: • Commission Plans • Lease Plans • Purchase Plans • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

1-800-473-8812 • 714-633-1811 www.apartmentlaundry.com

December 2021

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Apartment News

55

PSC Contact Index —

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

continued from page 55

Alliance Portfolio James Perry 120 Vantis Drive, Ste 515 Aliso Viejo, CA 92656 (949)349-1322 rprajitno@allianceportfolio.com ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com

See the Advertisers Index on Page 68 for the location of our ad.

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

Apartment data and market research.

Alfa Investments & Loans Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

See the Advertisers Index on Page 68 for the location of our ad.

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 68 for the location of our ad.

American 1031 Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 68 for the location of our ad.

Engagement and automation tools through Contact Center and CRM software.

API Property Management Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com

Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com

See the Advertisers Index on Page 68 for the location of our ad.

Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance

     

Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains

Specializing in Multi-family, Affordable Housing & Home Owner Associations

Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes

501 N. Golden Circle Drive, Suite #208, Santa Ana, CA 92705

Call 714-966-3000 today!

Smart choices last a lifetime.

56

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December 2021

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 68 for the location of our ad.

ARIZE Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com Associated Heating & Air Cheryl Brennan 1320B N Hancock St Anaheim. CA 92807 (714) 777-8833 kthomas@associatedheatingandair.com www.associatedheatingandair.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net

Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com BluSky Restoration Contract, LLC Jose Linares 1183 Warner Ave Tustin, CA 92780 (562) 528-8000 jose.linares@goblusky.com Brian Berg Insurance Services, Inc. Brian Berg 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438- 8528 Kristina.SChafer@brightview.com

December 2021

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 68 for the location of our ad.

Buildian Construction Services, Inc. 621 South B Street, Suite B Tustin, CA 92780 (866) 504-0397 mark@buildianconstruction.com California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 68 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com

PSC Contact Index — continued on page 58

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57

PSC Contact Index — continued from page 57

CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 68 for the location of our ad.

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

CheckpointID Gabe Jones 4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com Clarion Management, Inc. Elsa Laufer 101 Pacifica, #260 Irvine, CA 92618 (949) 383-4762 Elaufer@clarionmgmt.com Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com

Lic. #C36-1069122

Bonded & Insured / Serving all of orange county

Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com Crown Building Services Inc. Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com – www.crownservicesinc.com David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

CALL FOR PRICING

714-715-3315

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Direct Signs and Designs (NorCal Direct Marketing Inc. DBA) Angela Waugh 5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046 angela@directsd.com — directsd.com

PSC Contact Index — continued on page 60

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December 2021

SEND US YOUR ARCHITECTURAL PLANS FOR A FREE QUOTE. We are the leading contractor of multi-family cabinetry in Southern California.

THE NEW KITCHEN ENVY OF THE NEIGHBORHOOD

OUR KITCHENS INCLUDE DESIGN, CABINETS & INSTALLATION.

December 2021

www.aaoc.com

Apartment News

59

PSC Contact Index — continued from page 58

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Apartment News

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes

Green Home Solutions TrueEnviro James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com GuardTop, LLC Jeff Luzar 32834 Pacific Coast Hwy, Suite 210 Dana Point, CA 92629 (949) 218-4319 info@guardtop.com Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 68 for the location of our ad.

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com

60

Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 68 for the location of our ad.

Specializes in landlord/tenant law, debt collection, eviction.

Major appliances for apartments.

EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com

FIRST ONSITE Restoration Lisa McCollough 1275 N. Grove St Anaheim, CA 92806 (619) 537-9499 lisa.mccollough@firstonsite.com Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com FPK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com FSI Construction Tony Whitaker 5728 Teague Road Houston, TX 77041 (562) 243-6711 tony@fsiconstruction.com — www.fsiconstruction.com

www.aaoc.com

December 2021

See the Advertisers Index on Page 68 for the location of our ad.

Roofing systems for residential and commercial property for over 30 years.

See the Advertisers Index on Page 68 for the location of our ad.

HandyCrew Services, Inc. Nir Bezalel 1400 Jefferson St., Suite E Anaheim, CA 92807 (714) 509-5045 nir@ochandycrew.com — www.ochandycrew.com

PSC Contact Index — continued on page 62

NEW Stain Resistant Carpet

1

$

40

sq. ft.

Includes New Pad and Installation

Strong Durable Plush Carpet

1

$

60

sq. ft.

Includes New Pad and Installation

Vinyl Planks from

$

1

50

(material only) sq. ft.

Laminate Flooring from

$

1

80 (material only)

sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

40

Years in Orange County!

• Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622

December 2021

www.aaoc.com

Apartment News

61

PSC Contact Index —

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com

continued from page 60

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insurent Rob McKenny 122 East 42nd Street, Suite 3600 New York, NY 10168 (646) 843-1713 cschoenau@insurent.com InterLink Multifamily Staffing Lisa Wetzel 17321 Irvine Boulevard Tustin, CA 92780 (949)400-1678 lisa@interlinkmultifamily.com

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.

Jetty Melissa Blazejewski 217 Centre St, Mailbox 118 New York, NY 10011 (855) 695-3889 hello@jetty.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 68 for the location of our ad.

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com

See the Advertisers Index on Page 68 for the location of our ad.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Company Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

See the Advertisers Index on Page 68 for the location of our ad.

Sondance Painting 1132 E. Katella Avenue, Suite A-16 Orange, CA 92867 Phone (714) 532-2588 • Fax (714) 532-2466 www.apexwindowdecor.com Family owned for generations!

NO HIDDEN COSTS

Vertical Blinds Pricing

32"

42"

54"

78"

102"

42"

$28.75

$31.05

$40.25

$46.00

$59.80

54"

$31.05

$34.50

$42.55

$50.60

$62.10

66"

$34.50

$35.65

$46.00

$51.75

$64.40

84"

$35.65

$37.85

$50.60

$45.00

$55.00

APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR

** Additional configuration pricing also available

➢ ➢ ➢ ➢ ➢

Free Delivery & Estimates Custom Sizes Available PVC colors: White, Off-White Wand control PVC or Decorative Fauxwood Valance options

Also Available: • Fauxwood Blinds • Woven Wood Shades • Aluminum Mini Blinds

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• Roller Shades • Shutters • Vinyl Mini Blinds

www.aaoc.com

FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST

December 2021

LIC. #828563

949-472-7516

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 dbaldwin@lahydrojet.com LaundryUp Howard Lee 1070 N. State College Blvd.

Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

See the Advertisers Index on Page 68 for the location of our ad.

Mariposa Landscapes, Inc. Liz Juarez 1107 East Walnut Street Santa Ana, CA 92701 (626) 526-0707 liz.juarez@mariposa-ca.com — www.mariposa-ca.com McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

See the Advertisers Index on Page 68 for the location of our ad.

See the Advertisers Index on Page 68 for the location of our ad.

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com

Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com

Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com Multi Team Services Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 727-6348 teresa@multiteam.net — www.multiteamservices.com

See the Advertisers Index on Page 68 for the location of our ad.

PSC Contact Index — continued on page 64

Ask about our Senior & Millitary Discounts

100

$

With Complete Re-Roof Must present card at time of estimate

• 4-Point Roof Inspection • Re-Roof • Repair Roofing

Call Today for a FREE Estimate!

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(714) 633-3619 Quality You Can Trust: From North America’s Largest Roofing Manufacturer!TM

Lic. No. 847279 B1 & C39

December 2021

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63

PSC Contact Index — continued from page 63

National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 68 for the location of our ad.

Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com Newport Exterminating Dara Kremer 16661 Millikan Ave Irvine, CA 92606 (949) 261-0700 darak@newportexterminating.com NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net Anything related to concrete

OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 68 for the location of our ad.

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optim Real Estate Services Company Tom Gibbons 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com

Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 68 for the location of our ad.

Orange County Property Management Eric Reichert 16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com See the Advertisers Index on Page 68 for the location of our ad.

Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 68 for the location of our ad.

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Pacific Premier Bank Daniel Borland 17901 Von Karman Ave Suite 1200 Irvine, CA 92614 (949) 502-4325 dborland@ppbi.com — www.ppbi.com See the Advertisers Index on Page 68 for the location of our ad.

Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com Perch Wealth J.P. Ledesma 9940 Research Drive #200 Irvine, CA 92618 (949) 539-4200 JPLedesma@perchwealth.com

See the Advertisers Index on Page 68 for the location of our ad.

Plumb It Right!

Terry Gepford 2135 North Orange Olive Road Orange, CA 92865 (949) 275-2913 terrylgepford@gmail.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

64

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December 2021

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 68 for the location of our ad.

PWS Laundry / Alliance John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 68 for the location of our ad.

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

Insurance that manages the eviction and pays you lost rent.

See the Advertisers Index on Page 68 for the location of our ad.

RedRock Technologies Jake Tirabassi 15215 Alton Parkway, #200 Irvine, CA 92618 (949)386-0798 jaket@itredrock.com Redwood Mortgage Mike Micci 177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com Restoration Management Company Michelle Lopez 25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949)274-6408 mlopez@rmc.com — www.rmc.com REVS (Refuel Electric Vehicle Solutions) David Aaronson 3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

See the Advertisers Index on Page 68 for the location of our ad.

Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com See the Advertisers Index on Page 68 for the location of our ad.

PSC Contact Index — continued on page 66

VA N G UA R D

COMMERCIAL REAL ESTATE ADVISORS

PROPERTY MANAGEMENT

OUR MISSION

Increase owner cashflow & remove the stress of management by streamlining maintenance & accounting Is your property performing to its full potential?

Contact SVN Vanguard for a property evaluation

24 hour response including fire & water damage Multiple crews Small & large jobs Fully licensed, bonded & insured Insurance company approved All employees covered by worker compensation

SVN Vanguard is proud to offer our own in-house

Maintenance & Construction services

714.446.0600 • www.svnvanguard.com

December 2021

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PSC Contact Index — continued from page 64

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 68 for the location of our ad.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

See the Advertisers Index on Page 68 for the location of our ad.

Text messaging services to help communicate with your customers.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 68 for the location of our ad.

SafeRent Solutions Paula Durner 3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615 paula.durner@parkhillholdings.com

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 68 for the location of our ad.

The Flying Locksmiths Matt Johnston 6402 Maple Avenue Westminster, CA 92683 (562) 758-7510 orange@flyinglocksmiths.com The Liberty Group Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

The Bee Man SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 68 for the location of our ad.

See the Advertisers Index on Page 68 for the location of our ad.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

Apartment News

See the Advertisers Index on Page 68 for the location of our ad.

www.mgtworks.com We provide apartment property management in Southern California.

Do you know…

66

The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com Sullivan Property Management Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com 40 Years of Property Management Experience in Orange County.

See the Advertisers Index on Page 68 for the location of our ad.

We are the leading screening and risk management provider for the multifamily industry.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com

Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com SERVPRO of Newport and Huntington Beach South Jake Ness 21531 Surveyor Cir Huntington Beach, State 92646 (714) 962-9222 jness@servprohbs.com — www.servpronewportbeach.com S M Painting Corp.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

www.aaoc.com

December 2021

Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (714) 715-3315 totalbfrp@gmail.com

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com Trident Inspection Group Jeff Clark 1572 Lanai Way Tustin, CA 92780 (714) 644-0122 jeff@tridentinspectiongroup.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com

VERO Richard Philpot 335 Madison Avenue, 4th Floor New York, NY 10017 (703) 850-8730 richard@sayvero.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 68 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Multi-family specialists

Water Heater/boiler service and installation.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com Ygrene Energy Fund Emily Ramey 2100 South McDowell Blvd.

Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com Zebra Construction Inc. Michelle Durey 145 S Fairfax Ave Los Angeles, CA 90036 (310) 890-3989 info@zebraconstruct.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

AMS CONSTRUCTION “Your Trusted Partners”

Renovation & Roofing Expert Interior & Exterior Renovation:

Roofing:

• • • • • • • •

• • • • • • • •

Dry Rot Repairs Stucco & Paint Structural Repairs Drywall & Texture Parking Lots Concrete Electrical & Plumbing Window Replacement

Commercial Roofing Residential Roofing Structural Repairs PVC TPO Tile Shingle Fluid Applied System

www.amsroofingconstruction.com LIC# 992388

Call for a FREE Inspection!

info@amsroofingconstruction.com

833-267-7663

Rated #1 Construction Company in Southern California!

Excellent Customer Service & Competitive Pricing!

December 2021

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67

ADVERTISERS’ INDEX

Category

FLOORING, REPAIRS, TILE

PLUMBING, CONTRACTORS SUPPLIES

Buffalo Maintenance, Inc....................................2, 19

California Rooter & Plumbing..................................9

Carpet Crafts.................................................................61

See page 70 for alphabetical listings

EZ Drain & Plumbing.................................................52 OC Professional Maintenance Team.....................7

HANDYMAN

ORCO Apartment Supply........................................47

AIR CONDITIONING & HEATING

CONSTRUCTION

Buffalo Maintenance, Inc....................................2, 19

Total Rooter & Plumbing.........................................58

JM Air Conditioning & Heating............................12

AMS Construction......................................................67

South Coast Construction & Repair....................57

PROPERTY MANAGEMENT

APPLIANCES—REPAIRS, PARTS, RENTALS

Buffalo Maintenance, Inc....................................2, 19

Lin-Ed’s Appliance Service & Repair...................24

CONTRACTOR

ORCO Apartment Supply........................................47

SCR West.........................................................................30

R&B Wholesale Distributors, Inc. .......Back Cover

COUNTERTOPS

ASPHALT SALES & SERVICE

AMS Construction......................................................67 C & C Paving Company, Inc....................................24 ATTORNEYS

Block & Associates......................Inside Back Cover BATHROOM RENOVATIONS

Buffalo Maintenance, Inc....................................2, 19 OC Professional Maintenance Team.....................7 South Coast Construction & Repair....................57

HEATING & AIR CONDITIONING

JM Air Conditioning & Heating............................12

Buffalo Maintenance, Inc....................................2, 19 DECK COATINGS, MAGNESITE REPAIRS,

Appfolio Property Manager...................................43 JLE Property Management Inc.............................38 Orange County Property Management...........16

INSURANCE

ProActive Realty Investments Inc........................56

Farmers Insurance —

Roberts Management & Investments...............18

Theresa Simes Agency.............................................56

South Coast Real Estate & Property Mgmt......21 RAIN GUTTERS

KITCHEN RENOVATIONS

Argos Home Systems................................................66

Buffalo Maintenance, Inc....................................2, 19

MTD Kitchen.................................................................59

REAL ESTATE EDUCATION

Rash Yambo Decking & Stairs...............................22

OC Professional Maintenance Team.....................7

Santiago Canyon College........................................49

DOORS, WINDOWS

South Coast Construction & Repair....................57

WATERPROOFING

Bear Windows...............................................................13 OC Professional Maintenance Team.....................7 The Door & Window Company............................35 DRAINS

The Door & Window Company............................35

REAL ESTATE INVESTMENTS

CBRE...................................Insert, Inside Front Cover Kay Properties and Investments LLC..................41

LEAK DETECTION

KW Commercial – Randy Combs........................67

California Rooter & Plumbing..................................9

Perch Wealth.................................................................34

LENDING

ProActive Realty Investments Inc........................56

BLINDS

Aarow Drain & Plumbing........................................18

Apex Window Decor.................................................68

California Rooter & Plumbing..................................9

Alliance Portfolio.........................................................37

BOILER SYSTEMS

DRAPERIES/BLINDS/WINDOW COVERINGS

Bona Fide Mortgage..................................................12

Advisors — William Webster..........................65

DCM Services..................................................................6

Apex Window Decor.................................................62

Pacific Premier Bank..................................................15

W. R. Gorman................................................................48

CABINETS/REFINISHING

R&B Wholesale Distributors, Inc. .......Back Cover

MAIL BOXES

Buffalo Maintenance, Inc....................................2, 19

DRYWALL

South Coast Construction & Repair....................57

AMS Construction......................................................67

ORCO Apartment Supply........................................47 R&B Wholesale Distributors, Inc. .......Back Cover

OC Professional Maintenance Team.....................7

CARPENTRY

Buffalo Maintenance, Inc....................................2, 19

Sondance Painting.....................................................62 EARTHQUAKE RETROFITTING

CARPETS

Optimum Seismic.......................................................17

Carpet Crafts.................................................................61 ORCO Apartment Supply........................................47 R&B Wholesale Distributors, Inc. .......Back Cover COIN-OPERATED LAUNDRY EQUIPMENT

ACE Commerical Laundry Equipment, Inc......27 National Service...........................................................55 WASH Multi Family Lanundry Systems.............11

MAINTENANCE, REPAIRS, PRODUCTS

Buffalo Maintenance, Inc....................................2, 19 OC Professional Maintenance Team.....................7

South Coast Real Estate & Property Mgmt......21 SVN | Vanguard Commercial Real Estate

ROOFING

AMS Construction......................................................67 Dale’s Roofing...............................................................24 Guardian Roofs.............................................. Insert, 63 McCarthy Roofing.......................................................60 McCormack Roofing..................................................25 OC Professional Maintenance Team.....................7 Royal Roofing................................................................31

ELECTRICAL

R&B Wholesale Distributors, Inc. .......Back Cover

AMS Construction......................................................67

S M Painting Corp.......................................................12

Baldwin Movers...........................................................45

Buffalo Maintenance, Inc....................................2, 19

MOLD REMEDIATION

UTILITY BILLING

American Environmental Specialists..................52

Livable..............................................................................29

OC Professional Maintenance Team.....................7 ELECTRIC VEHICLE CHARGING

REVS Refuel Electric Vehicle Solutions..............23

MOVING

Baldwin Movers...........................................................45

ENVIRONMENTAL SERVICES PAINT SALES & SERVICE

STORAGE

Southern California Regional Energy Network....................................................39 WATER HEATERS

California Rooter & Plumbing..................................9

COLLECTIONS

American Environmental Specialists..................52

Block & Associates......................Inside Back Cover

EVICTIONS

CONCRETE MAINTENANCE & REPAIR

Block & Associates......................Inside Back Cover

AMS Construction......................................................67

FENCING & GATES

Rash Yambo Decking & Stairs...............................22

Buffalo Maintenance, Inc....................................2, 19

S M Painting Corp.......................................................12

OC Professional Maintenance Team.....................7

OC Professional Maintenance Team.....................7

Sondance Painting.....................................................62

The Door & Window Company............................35

Buffalo Maintenance, Inc....................................2, 19 C & C Paving Company, Inc....................................24

68

Apartment News

www.aaoc.com

AMS Construction......................................................67 OC Professional Maintenance Team.....................7

December 2021

ORCO Apartment Supply........................................51 WINDOWS

AMS Construction......................................................67 Bear Windows...............................................................13

$50 + Tax

Name (please print CLEARLY)_______________________________________________________________________________________________________________________________________ Company________________________________________________________________________________________________________________________________________________________________ Address________________________________________________________________________ City/State/Zip_______________________________________________________________ Phone_________________________________________________________________ Email_________________________________________________________ Member #__________________ Payment Method:

Bill My Company (members only)

Check Enclosed

Credit Card:

Credit Card #______________________________________________________________________________________ Expiration Date ______________________________

Visa MasterCard AMEX

Name on Card ________________________________________________________________ Signature ____________________________________________________________________________ Billing Address__________________________________________________________________________________________________________________________________________________________

December 2021

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Apartment News

69

ADVERTISERS’ INDEX

Alphabetical

See page 68 for category listings

Aarow Drain & Plumbing...........................................18

EZ Drain & Plumbing....................................................52

ProActive Realty Investments Inc...........................56

ACE Commerical Laundry Equipment, Inc.........27

Farmers Insurance — Theresa Simes Agency....56

Rash Yambo Decking & Stairs..................................22

Alliance Portfolio............................................................37

Guardian Roofs................................................. Insert, 63

R&B Wholesale Distributors, Inc. ..........Back Cover

American Environmental Specialists.....................52

JLE Property Management Inc................................38

REVS Refuel Electric Vehicle Solutions.................23

AMS Construction.........................................................67

JM Air Conditioning & Heating...............................12

Roberts Management & Investments..................18

Apex Window Decor....................................................62

Kay Properties and Investments LLC.....................41

Royal Roofing...................................................................31

Appfolio Property Manager......................................43

KW Commercial – Randy Combs...........................67

Argos Home Systems...................................................66

Lin-Ed’s Appliance Service & Repair......................24

Baldwin Movers..............................................................45

Livable.................................................................................29

Bear Windows..................................................................13

McCarthy Roofing..........................................................60

Block & Associates.........................Inside Back Cover

McCormack Roofing.....................................................25

Bona Fide Mortgage.....................................................12

MTD Kitchen....................................................................59

Buffalo Maintenance, Inc.......................................2, 19

National Service..............................................................55

C & C Paving Company, Inc.......................................24

OC Professional Maintenance Team........................7

California Rooter & Plumbing.....................................9

Optimum Seismic..........................................................17

The Door & Window Company...............................35

Carpet Crafts....................................................................61

Orange County Property Management..............16

Total Rooter & Plumbing............................................58

CBRE......................................Insert, Inside Front Cover

ORCO Apartment Supply...........................................47

W. R. Gorman...................................................................48

Dale’s Roofing..................................................................24

Pacific Premier Bank.....................................................15

WelcomeHomeOC........................................................71

DCM Services.....................................................................6

Perch Wealth....................................................................34

WASH Multi Family Lanundry Systems................11

Santiago Canyon College...........................................49 SCR West............................................................................30 S M Painting Corp..........................................................12 Sondance Painting........................................................62 South Coast Construction & Repair.......................57 South Coast Real Estate & Property Mgmt.........21 Southern California Regional Energy Network.....39 SVN | Vanguard Commercial Real Estate Advisors — William Webster.............................65

FOLLOW US ON OUR SOCIAL NETWORKS

@weareaaoc 70

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December 2021

A Proven Program CELEBRATING 3 YEARS

75+ property owners and operators in the network

Over 500 people housed

Endorsed by Apartment Association of Orange County (AAOC)

Endorsed by California Apartment Association (CAA)

Online Rental Applications

Experian Credit Report with Score Nationwide Eviction & Criminal Safe to Use! We Handle All Compliance Collect Rent Online through PayRent

Free to you; $29.95 for applicants

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Tenant Eviction Unlawful Detainer

250

$

Uncontested plus costs, Standard Eviction ($20 OFF First Eviction!)

Established in 1976, Dennis P. Block & Associates is

interests of landlords and income property owners

Dennis P. Block & Associates

consists of 12 eviction attorneys, all specializing in

The number one Law Firm Specializing in Tenant Evictions

State of California handling over 175,000 tenant evictions. We are dedicated to serving the legal

landlord/tenant law. We are also experts in Unlawful Detainer Jury Trials, Commercial and Foreclosure Evictions.

(714) 634-8232 (800) 77-EVICT Orange (38428)

Open Monday through Saturday We provide written progress reports & you may track your case on-line

Long Beach (562) 434-5000 San Bernardino (909) 877-6565

Inglewood (310) 673-2996 Ventura (805) 653-7264

Full Collection Services • Guara • Free telephone consultations • Lockout Management service available

Free Forms on our website: www.evict123.com Pasadena (626) 798-1014

Encino (818) 986-3147

Orange (714) 634-8232

Fax (323) 938-6069 Fax (714) 634-3633

One Phone Call Starts your Case! www.evict123.com

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WHOLESALE DISTRIBUTORS, INC.

CELEBRATING 50 YEARS

YOUR NUMBER ONE SOURCE FOR APPLIANCES!

Attention All Property Management Companies, Builder & Developers & Housing Investors: From high end appliances to apartment grade appliances, R&B is your number one source.

Contact R&B Wholesale Distributors for all your appliance needs!!

• Next Day Delivery Available • Fleet of 25 Trucks • Experienced In-house Installers 2350 S. Milliken Ave. • Ontario, CA 91761 Phone: (909) 230-5400 • Fax: (909) 230-5405 F

• Personally Assigned Sales Rep • Serving California, Arizona, and Nevada Since 1968

www.rbdist.com