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EDITOR’S LETTER
BUILDING ON A STRONG FOUNDATION
A
t Arkansas Hospitals magazine, we live and breathe health care and hospitals. This magazine enjoys a reputation of being nonpartisan, honest, informative and genuinely dedicated to advancing the best in health care policy. Over the years, our values as communicators have continually guided us as we seek to earn our readers’ respect. You will notice a distinctive change in design with this Spring edition as we move forward with a fantastic new publishing collaboration with Vowell, Inc., the publishers of AY Magazine. What hasn’t changed is our continuing dedication to those long-held essential values of communication honesty. Vicki Vowell and our other 8 . SPRING 2017
new colleagues at Vowell, Inc. share our dedication to providing you, our readers, with a great print magazine and a beautiful design. We also look forward to working with the Vowell, Inc. team to offer eye-catching and informative online pieces for your reading pleasure between each quarterly printed publication. Yes, Virginia, we’ve finally gone digital! The focus for this edition is one of extreme importance in our state and across the country – mental and behavioral health care. It is fitting that our Spring edition is hitting the streets at the conclusion of a legislative session in which mental and behavioral health has been a huge focus. The World Health Organization has said that “there is no health without mental health.” We at the
Arkansas Hospital Association agree. Without mental health, we cannot reach our full potential as productive members of society. And so, this topic is important not only for our hospitals, but also for each and every person in the communities they serve. All of us at the Arkansas Hospital Association look forward to continuing to offer you a top-notch publication each quarter, and we would love to hear from you about your ideas and thoughts on the new design. In the meantime, we hope you enjoy this first edition of 2017. Thank you for reading!
Elisa M. White, Editor-in-Chief
IATION
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April 12-14
May 7-13
AAHE 52nd Annual Meeting and Trade Show The Hotel Hot Springs and Spa
National Hospital Week
April 21
Addressing 2017 Key Compliance Issues: HIPAA and CMS
Arkansas Association for Medical Staff Services (ArkAMSS) 2017 Spring Conference AHA Classroom, Little Rock
April 27
2017 Crisis Response Workshop Embassy Suites, Little Rock Highlight on page 10
April 27-28
Society for Arkansas Healthcare Purchasing and Materials Management (SAHPMM) 2017 Annual Meeting and Trade Show Holiday Inn Little Rock – Airport Convention Center
May 6-10
American Hospital Association Annual Membership Meeting Washington, D.C.
May 6-8
2017 State Auxiliary Leaders (SAL) Conference Washington, D.C.
May 24
Crowne Plaza, Little Rock Highlight on page 11
June 14-16
AHA Hospital Executive Leadership Conference Embassy Suites, Rogers
June 14, 2017
AHA Board Meeting
Embassy Suites, Rogers *held in conjunction with the AHA Hospital Executive Leadership Conference
June 22, 2017
Transforming Care at The Bedside (TCAB) Conference Crowne Plaza, Little Rock
AHA Education Program information is available at www.arkhospitals.org/events.
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Addressing 2017 Key Compliance Issues: HIPAA and CMS May 24, 2017 Crowne Plaza, Little Rock Join us to receive the latest HIPAA and Section 1557 Compliance updates, including the newest avalanche of breaches, the continuing impact of social media on the HIPAA landscape, and the banner enforcement year just completed by the Office of Civil Rights in the area of health care privacy. You’ll also learn the newest trends in CMS hospital survey and certification oversight. Find out how CMS uses transparency and data to enhance the quality of Medicare-certified hospitals, how to recognize red flag areas that can lead your hospital to enforcement actions, and what tools and resources are available through CMS to maintain a culture of sustainable compliance with the Medicare CoPs.
ARE YOU EMPOWERED? The Arkansas Hospital Association offers in-person workshops and exceptional educational events that empower your team in all areas of hospital care and management. When you visit the AHA’s online Educational Calendar, you’ll find dates and instant sign-up information for meetings, forums, workshops, webinars and more. Click through to find detailed information on every upcoming AHA event. Start empowering your team today! Visit www.arkhospitals.org/ events, and explore the many opportunities offered especially for the hospital teams and leaders of Arkansas.
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T3 Program Process
Patient repeatedly shows up to Emergency Department (ED) for non-urgent reasons
T3 Case Manager provides long term, post-hospital case management and support
Triage Transport Treatment
Patient connects with ED Navigator, who assesses patient’s needs
Patient is enrolled in T3 Program
Patient wrapped with health and social resources
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TRANSFORMING CARE AT THE BEDSIDE: A New Collaborative from AHA’s QualityTeam
Led by Pam Brown, BSN, RN, CPHQ, CPPS, Vice President for Quality and Patient Safety, Arkansas Hospital Association
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